Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
980 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE BACKING OUT OF A DRIVEWAY, THE STEERING LOST POWER AND THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT CALLED DAN CUMMINS CHEVROLET BUICK DEALER AT 859-987-4345 (LOCATED AT 1020 MLK JR BLVD, PARIS, KY 40361) ADD WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. *TT UPDATED 12/20/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE BACKING OUT OF A DRIVEWAY, THE STEERING LOST POWER AND THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT CALLED DAN CUMMINS CHEVROLET BUICK DEALER AT 859-987-4345 (LOCATED AT 1020 MLK JR BLVD, PARIS, KY 40361) ADD WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. *TT UPDATED 12/20/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE BACKING OUT OF A DRIVEWAY, THE STEERING LOST POWER AND THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT CALLED DAN CUMMINS CHEVROLET BUICK DEALER AT 859-987-4345 (LOCATED AT 1020 MLK JR BLVD, PARIS, KY 40361) ADD WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. *TT UPDATED 12/20/18*JB
Mfg Campaign: 11142825
Recall Date: Oct 26, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS ALSO A BURNING ODOR IN THE VEHICLE PRIOR TO IT STALLING. THE VEHICLE WAS TOWED TO BRAD DEERY MOTORS (LOCATED AT 112 N 2ND ST, MAQUOKETA, IA 52060, (563) 235-2923) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,999.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS ALSO A BURNING ODOR IN THE VEHICLE PRIOR TO IT STALLING. THE VEHICLE WAS TOWED TO BRAD DEERY MOTORS (LOCATED AT 112 N 2ND ST, MAQUOKETA, IA 52060, (563) 235-2923) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,999.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS ALSO A BURNING ODOR IN THE VEHICLE PRIOR TO IT STALLING. THE VEHICLE WAS TOWED TO BRAD DEERY MOTORS (LOCATED AT 112 N 2ND ST, MAQUOKETA, IA 52060, (563) 235-2923) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,999.
Mfg Campaign: 11142137
Recall Date: Oct 23, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN BACKING UP LOST POWER BRAKE ASSIST, ALSO WHEN PULLING FORWARD, WAS DROPPING MY BOAT OFF IN STORAGE CAUSING MY TO USE THE BRAKES A LOT WHEN BACKING UP, NO POWER ASSIST WHEN PULLING OUT OF GARAGE WHEN LEAVING, WHEN GOING DOWN ROAD BRAKES CAME BACK TO OPERATE AS NORMAL. NOW AFTER BACKING AND BRAKING 3 TIMES POWER ASSIST IS GONE BUT RETURNS WHEN DRIVING NORMAL. HAVE APPOINTMENT AT DEALER TOMORROW FOR CAL PROBLEMS (DASHBOARD SAYS CAL AND SMARTPHONE REMOTE START DOES NOT WORK) WILL HAVE BRAKES CHECKED.
Corrective Action:
WHEN BACKING UP LOST POWER BRAKE ASSIST, ALSO WHEN PULLING FORWARD, WAS DROPPING MY BOAT OFF IN STORAGE CAUSING MY TO USE THE BRAKES A LOT WHEN BACKING UP, NO POWER ASSIST WHEN PULLING OUT OF GARAGE WHEN LEAVING, WHEN GOING DOWN ROAD BRAKES CAME BACK TO OPERATE AS NORMAL. NOW AFTER BACKING AND BRAKING 3 TIMES POWER ASSIST IS GONE BUT RETURNS WHEN DRIVING NORMAL. HAVE APPOINTMENT AT DEALER TOMORROW FOR CAL PROBLEMS (DASHBOARD SAYS CAL AND SMARTPHONE REMOTE START DOES NOT WORK) WILL HAVE BRAKES CHECKED.
Additional Notes:
WHEN BACKING UP LOST POWER BRAKE ASSIST, ALSO WHEN PULLING FORWARD, WAS DROPPING MY BOAT OFF IN STORAGE CAUSING MY TO USE THE BRAKES A LOT WHEN BACKING UP, NO POWER ASSIST WHEN PULLING OUT OF GARAGE WHEN LEAVING, WHEN GOING DOWN ROAD BRAKES CAME BACK TO OPERATE AS NORMAL. NOW AFTER BACKING AND BRAKING 3 TIMES POWER ASSIST IS GONE BUT RETURNS WHEN DRIVING NORMAL. HAVE APPOINTMENT AT DEALER TOMORROW FOR CAL PROBLEMS (DASHBOARD SAYS CAL AND SMARTPHONE REMOTE START DOES NOT WORK) WILL HAVE BRAKES CHECKED.
Mfg Campaign: 11141673
Recall Date: Oct 21, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKES HAVE FAILED TO STOP THE VEHICLE IN 2 SEPARATE OCCASIONS IN SPEEDS LESS THAN 5 MPH. THE HAS BEEN REVIEWED BY A CERTIFIED CHEVROLET MECHANICS AND THEY SINCE THEY CANNOT REPLICATE THE ISSUE, THEY DON'T FEEL IT IS A MAJOR CONCERN. I WANT TO ENSURE THAT OTHERS ARE AWARE AS I HAVE STOPPED DRIVING THE VEHICLE DUE TO THE SAFETY CONCERN. I AM CURRENTLY WORKING WITH CHEVROLET TO TURN THE VEHICLE BACK INTO THEM SINCE I DO NOT FEEL SAFE DRIVING IT.
Corrective Action:
THE BRAKES HAVE FAILED TO STOP THE VEHICLE IN 2 SEPARATE OCCASIONS IN SPEEDS LESS THAN 5 MPH. THE HAS BEEN REVIEWED BY A CERTIFIED CHEVROLET MECHANICS AND THEY SINCE THEY CANNOT REPLICATE THE ISSUE, THEY DON'T FEEL IT IS A MAJOR CONCERN. I WANT TO ENSURE THAT OTHERS ARE AWARE AS I HAVE STOPPED DRIVING THE VEHICLE DUE TO THE SAFETY CONCERN. I AM CURRENTLY WORKING WITH CHEVROLET TO TURN THE VEHICLE BACK INTO THEM SINCE I DO NOT FEEL SAFE DRIVING IT.
Additional Notes:
THE BRAKES HAVE FAILED TO STOP THE VEHICLE IN 2 SEPARATE OCCASIONS IN SPEEDS LESS THAN 5 MPH. THE HAS BEEN REVIEWED BY A CERTIFIED CHEVROLET MECHANICS AND THEY SINCE THEY CANNOT REPLICATE THE ISSUE, THEY DON'T FEEL IT IS A MAJOR CONCERN. I WANT TO ENSURE THAT OTHERS ARE AWARE AS I HAVE STOPPED DRIVING THE VEHICLE DUE TO THE SAFETY CONCERN. I AM CURRENTLY WORKING WITH CHEVROLET TO TURN THE VEHICLE BACK INTO THEM SINCE I DO NOT FEEL SAFE DRIVING IT.
Mfg Campaign: 11141592
Recall Date: Oct 20, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE THAT WAS PROGRESSING. TWO DEALERS WERE CONTACTED: BRAD DEERY AUTO GROUP (844-877-2770, LOCATED AT 112 N 2ND ST, MAQUOKETA, IA 52060) AND AN UNKNOWN DEALER WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V084000 (ELECTRICAL SYSTEM). THE CONTACT ALSO STATED THAT THERE WAS A BURNING ODOR AND THE RADIO FAILED TO FUNCTION PROPERLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE THAT WAS PROGRESSING. TWO DEALERS WERE CONTACTED: BRAD DEERY AUTO GROUP (844-877-2770, LOCATED AT 112 N 2ND ST, MAQUOKETA, IA 52060) AND AN UNKNOWN DEALER WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V084000 (ELECTRICAL SYSTEM). THE CONTACT ALSO STATED THAT THERE WAS A BURNING ODOR AND THE RADIO FAILED TO FUNCTION PROPERLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE THAT WAS PROGRESSING. TWO DEALERS WERE CONTACTED: BRAD DEERY AUTO GROUP (844-877-2770, LOCATED AT 112 N 2ND ST, MAQUOKETA, IA 52060) AND AN UNKNOWN DEALER WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V084000 (ELECTRICAL SYSTEM). THE CONTACT ALSO STATED THAT THERE WAS A BURNING ODOR AND THE RADIO FAILED TO FUNCTION PROPERLY. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11140651
Recall Date: Oct 16, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE PULLING INTO A PARKING SPACE THE BRAKES LOST ALL POWER ASSIST AND THE BRAKE PEDAL WAS COMPLETELY STIFF. I HAD TO PRESS THE BRAKE PEDAL EXTREMELY HARD TO PREVENT HITTING THE CAR PARKED IN FRONT OF ME. I WAS MOVING SLOWLY AND THIS CONDITION CAME WITHOUT WARNING. MOMENTS EARLIER THE BRAKES HAD PERFORMED NORMALLY. THIS VEHICLE HAS 44,000 MILES.
Corrective Action:
WHILE PULLING INTO A PARKING SPACE THE BRAKES LOST ALL POWER ASSIST AND THE BRAKE PEDAL WAS COMPLETELY STIFF. I HAD TO PRESS THE BRAKE PEDAL EXTREMELY HARD TO PREVENT HITTING THE CAR PARKED IN FRONT OF ME. I WAS MOVING SLOWLY AND THIS CONDITION CAME WITHOUT WARNING. MOMENTS EARLIER THE BRAKES HAD PERFORMED NORMALLY. THIS VEHICLE HAS 44,000 MILES.
Additional Notes:
WHILE PULLING INTO A PARKING SPACE THE BRAKES LOST ALL POWER ASSIST AND THE BRAKE PEDAL WAS COMPLETELY STIFF. I HAD TO PRESS THE BRAKE PEDAL EXTREMELY HARD TO PREVENT HITTING THE CAR PARKED IN FRONT OF ME. I WAS MOVING SLOWLY AND THIS CONDITION CAME WITHOUT WARNING. MOMENTS EARLIER THE BRAKES HAD PERFORMED NORMALLY. THIS VEHICLE HAS 44,000 MILES.
Mfg Campaign: 11140519
Recall Date: Oct 15, 2018
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY COMPLAINT IS VIBRATION OR A SHAKE. IT'S MOSTLY OCCURS OR WHEN I EXPERIENCE IT IS WHEN I'M AT A IDLE. I TOOK IT IN TO THE DEALER AND WAS TOLD IT WAS NORMAL. I SPOKE WITH SEVERAL MECHANICS AND A FEW MENTIONED THAT IT COULD BE THE OIL PRESSURE SENSOR FILTER THAT NEEDS TO BE REPLACED BUT SINCE THEIR IS NOT A LIGHT POPPING UP FOR A CODE,THEY CAN'T DO ANYTHING ABOUT IT. I'VE NEVER FELT THIS IN OTHER CHEVY OR GMC TRUCKS THAT I HAVE DRIVEN. WHY IS CHEVROLET IGNORING THIS ISSUE. TO JUST TELL AN OWNER OF A CHEVY TRUCK, OH IT'S THE "CHEVY SHAKE" AND BRUSH IT OFF IS NOT OK.
Corrective Action:
MY COMPLAINT IS VIBRATION OR A SHAKE. IT'S MOSTLY OCCURS OR WHEN I EXPERIENCE IT IS WHEN I'M AT A IDLE. I TOOK IT IN TO THE DEALER AND WAS TOLD IT WAS NORMAL. I SPOKE WITH SEVERAL MECHANICS AND A FEW MENTIONED THAT IT COULD BE THE OIL PRESSURE SENSOR FILTER THAT NEEDS TO BE REPLACED BUT SINCE THEIR IS NOT A LIGHT POPPING UP FOR A CODE,THEY CAN'T DO ANYTHING ABOUT IT. I'VE NEVER FELT THIS IN OTHER CHEVY OR GMC TRUCKS THAT I HAVE DRIVEN. WHY IS CHEVROLET IGNORING THIS ISSUE. TO JUST TELL AN OWNER OF A CHEVY TRUCK, OH IT'S THE "CHEVY SHAKE" AND BRUSH IT OFF IS NOT OK.
Additional Notes:
MY COMPLAINT IS VIBRATION OR A SHAKE. IT'S MOSTLY OCCURS OR WHEN I EXPERIENCE IT IS WHEN I'M AT A IDLE. I TOOK IT IN TO THE DEALER AND WAS TOLD IT WAS NORMAL. I SPOKE WITH SEVERAL MECHANICS AND A FEW MENTIONED THAT IT COULD BE THE OIL PRESSURE SENSOR FILTER THAT NEEDS TO BE REPLACED BUT SINCE THEIR IS NOT A LIGHT POPPING UP FOR A CODE,THEY CAN'T DO ANYTHING ABOUT IT. I'VE NEVER FELT THIS IN OTHER CHEVY OR GMC TRUCKS THAT I HAVE DRIVEN. WHY IS CHEVROLET IGNORING THIS ISSUE. TO JUST TELL AN OWNER OF A CHEVY TRUCK, OH IT'S THE "CHEVY SHAKE" AND BRUSH IT OFF IS NOT OK.
Mfg Campaign: 11139590
Recall Date: Oct 11, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 85 MPH, THERE WAS AN UNCONTROLLABLE VIBRATION COMING FROM UNDERNEATH THE VEHICLE NEAR THE TRANSMISSION. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY ALSO PULLED TO THE LEFT OR THE RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, WHILE DRIVING, THE VEHICLE STALLED AND SHUT OFF ON FOUR SEPARATE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOMMACK CHEVROLET (CURRENTLY KNOWN AS NORTH PARK CHEVROLET CASTROVILLE, LOCATED AT 1955 US-90, CASTROVILLE, TX 78009, (830) 931-9200) WHERE IT WAS DIAGNOSED THAT THE BRAKE CALIPERS, BRAKE PADS, BRAKE LINES, AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ADVISED TO TURN OFF THE ABS AND TRACTION CONTROL AND THE VEHICLE WOULD PERFORM BETTER; HOWEVER, THE CONTACT REFUSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS PROVIDED CASE NUMBER: 84425679432. THE APPROXIMATE FAILURE MILEAGE WAS 6,967. *TT*JB *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 85 MPH, THERE WAS AN UNCONTROLLABLE VIBRATION COMING FROM UNDERNEATH THE VEHICLE NEAR THE TRANSMISSION. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY ALSO PULLED TO THE LEFT OR THE RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, WHILE DRIVING, THE VEHICLE STALLED AND SHUT OFF ON FOUR SEPARATE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOMMACK CHEVROLET (CURRENTLY KNOWN AS NORTH PARK CHEVROLET CASTROVILLE, LOCATED AT 1955 US-90, CASTROVILLE, TX 78009, (830) 931-9200) WHERE IT WAS DIAGNOSED THAT THE BRAKE CALIPERS, BRAKE PADS, BRAKE LINES, AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ADVISED TO TURN OFF THE ABS AND TRACTION CONTROL AND THE VEHICLE WOULD PERFORM BETTER; HOWEVER, THE CONTACT REFUSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS PROVIDED CASE NUMBER: 84425679432. THE APPROXIMATE FAILURE MILEAGE WAS 6,967. *TT*JB *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 85 MPH, THERE WAS AN UNCONTROLLABLE VIBRATION COMING FROM UNDERNEATH THE VEHICLE NEAR THE TRANSMISSION. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY ALSO PULLED TO THE LEFT OR THE RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, WHILE DRIVING, THE VEHICLE STALLED AND SHUT OFF ON FOUR SEPARATE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOMMACK CHEVROLET (CURRENTLY KNOWN AS NORTH PARK CHEVROLET CASTROVILLE, LOCATED AT 1955 US-90, CASTROVILLE, TX 78009, (830) 931-9200) WHERE IT WAS DIAGNOSED THAT THE BRAKE CALIPERS, BRAKE PADS, BRAKE LINES, AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ADVISED TO TURN OFF THE ABS AND TRACTION CONTROL AND THE VEHICLE WOULD PERFORM BETTER; HOWEVER, THE CONTACT REFUSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS PROVIDED CASE NUMBER: 84425679432. THE APPROXIMATE FAILURE MILEAGE WAS 6,967. *TT*JB *TR
Mfg Campaign: 11139507
Recall Date: Oct 10, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 85 MPH, THERE WAS AN UNCONTROLLABLE VIBRATION COMING FROM UNDERNEATH THE VEHICLE NEAR THE TRANSMISSION. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY ALSO PULLED TO THE LEFT OR THE RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, WHILE DRIVING, THE VEHICLE STALLED AND SHUT OFF ON FOUR SEPARATE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOMMACK CHEVROLET (CURRENTLY KNOWN AS NORTH PARK CHEVROLET CASTROVILLE, LOCATED AT 1955 US-90, CASTROVILLE, TX 78009, (830) 931-9200) WHERE IT WAS DIAGNOSED THAT THE BRAKE CALIPERS, BRAKE PADS, BRAKE LINES, AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ADVISED TO TURN OFF THE ABS AND TRACTION CONTROL AND THE VEHICLE WOULD PERFORM BETTER; HOWEVER, THE CONTACT REFUSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS PROVIDED CASE NUMBER: 84425679432. THE APPROXIMATE FAILURE MILEAGE WAS 6,967. *TT*JB *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 85 MPH, THERE WAS AN UNCONTROLLABLE VIBRATION COMING FROM UNDERNEATH THE VEHICLE NEAR THE TRANSMISSION. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY ALSO PULLED TO THE LEFT OR THE RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, WHILE DRIVING, THE VEHICLE STALLED AND SHUT OFF ON FOUR SEPARATE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOMMACK CHEVROLET (CURRENTLY KNOWN AS NORTH PARK CHEVROLET CASTROVILLE, LOCATED AT 1955 US-90, CASTROVILLE, TX 78009, (830) 931-9200) WHERE IT WAS DIAGNOSED THAT THE BRAKE CALIPERS, BRAKE PADS, BRAKE LINES, AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ADVISED TO TURN OFF THE ABS AND TRACTION CONTROL AND THE VEHICLE WOULD PERFORM BETTER; HOWEVER, THE CONTACT REFUSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS PROVIDED CASE NUMBER: 84425679432. THE APPROXIMATE FAILURE MILEAGE WAS 6,967. *TT*JB *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 85 MPH, THERE WAS AN UNCONTROLLABLE VIBRATION COMING FROM UNDERNEATH THE VEHICLE NEAR THE TRANSMISSION. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY ALSO PULLED TO THE LEFT OR THE RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, WHILE DRIVING, THE VEHICLE STALLED AND SHUT OFF ON FOUR SEPARATE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOMMACK CHEVROLET (CURRENTLY KNOWN AS NORTH PARK CHEVROLET CASTROVILLE, LOCATED AT 1955 US-90, CASTROVILLE, TX 78009, (830) 931-9200) WHERE IT WAS DIAGNOSED THAT THE BRAKE CALIPERS, BRAKE PADS, BRAKE LINES, AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ADVISED TO TURN OFF THE ABS AND TRACTION CONTROL AND THE VEHICLE WOULD PERFORM BETTER; HOWEVER, THE CONTACT REFUSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS PROVIDED CASE NUMBER: 84425679432. THE APPROXIMATE FAILURE MILEAGE WAS 6,967. *TT*JB *TR
Mfg Campaign: 11139507
Recall Date: Oct 10, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 85 MPH, THERE WAS AN UNCONTROLLABLE VIBRATION COMING FROM UNDERNEATH THE VEHICLE NEAR THE TRANSMISSION. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY ALSO PULLED TO THE LEFT OR THE RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, WHILE DRIVING, THE VEHICLE STALLED AND SHUT OFF ON FOUR SEPARATE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOMMACK CHEVROLET (CURRENTLY KNOWN AS NORTH PARK CHEVROLET CASTROVILLE, LOCATED AT 1955 US-90, CASTROVILLE, TX 78009, (830) 931-9200) WHERE IT WAS DIAGNOSED THAT THE BRAKE CALIPERS, BRAKE PADS, BRAKE LINES, AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ADVISED TO TURN OFF THE ABS AND TRACTION CONTROL AND THE VEHICLE WOULD PERFORM BETTER; HOWEVER, THE CONTACT REFUSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS PROVIDED CASE NUMBER: 84425679432. THE APPROXIMATE FAILURE MILEAGE WAS 6,967. *TT*JB *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 85 MPH, THERE WAS AN UNCONTROLLABLE VIBRATION COMING FROM UNDERNEATH THE VEHICLE NEAR THE TRANSMISSION. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY ALSO PULLED TO THE LEFT OR THE RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, WHILE DRIVING, THE VEHICLE STALLED AND SHUT OFF ON FOUR SEPARATE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOMMACK CHEVROLET (CURRENTLY KNOWN AS NORTH PARK CHEVROLET CASTROVILLE, LOCATED AT 1955 US-90, CASTROVILLE, TX 78009, (830) 931-9200) WHERE IT WAS DIAGNOSED THAT THE BRAKE CALIPERS, BRAKE PADS, BRAKE LINES, AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ADVISED TO TURN OFF THE ABS AND TRACTION CONTROL AND THE VEHICLE WOULD PERFORM BETTER; HOWEVER, THE CONTACT REFUSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS PROVIDED CASE NUMBER: 84425679432. THE APPROXIMATE FAILURE MILEAGE WAS 6,967. *TT*JB *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 85 MPH, THERE WAS AN UNCONTROLLABLE VIBRATION COMING FROM UNDERNEATH THE VEHICLE NEAR THE TRANSMISSION. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY ALSO PULLED TO THE LEFT OR THE RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, WHILE DRIVING, THE VEHICLE STALLED AND SHUT OFF ON FOUR SEPARATE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOMMACK CHEVROLET (CURRENTLY KNOWN AS NORTH PARK CHEVROLET CASTROVILLE, LOCATED AT 1955 US-90, CASTROVILLE, TX 78009, (830) 931-9200) WHERE IT WAS DIAGNOSED THAT THE BRAKE CALIPERS, BRAKE PADS, BRAKE LINES, AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ADVISED TO TURN OFF THE ABS AND TRACTION CONTROL AND THE VEHICLE WOULD PERFORM BETTER; HOWEVER, THE CONTACT REFUSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS PROVIDED CASE NUMBER: 84425679432. THE APPROXIMATE FAILURE MILEAGE WAS 6,967. *TT*JB *TR
Mfg Campaign: 11139507
Recall Date: Oct 10, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 85 MPH, THERE WAS AN UNCONTROLLABLE VIBRATION COMING FROM UNDERNEATH THE VEHICLE NEAR THE TRANSMISSION. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY ALSO PULLED TO THE LEFT OR THE RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, WHILE DRIVING, THE VEHICLE STALLED AND SHUT OFF ON FOUR SEPARATE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOMMACK CHEVROLET (CURRENTLY KNOWN AS NORTH PARK CHEVROLET CASTROVILLE, LOCATED AT 1955 US-90, CASTROVILLE, TX 78009, (830) 931-9200) WHERE IT WAS DIAGNOSED THAT THE BRAKE CALIPERS, BRAKE PADS, BRAKE LINES, AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ADVISED TO TURN OFF THE ABS AND TRACTION CONTROL AND THE VEHICLE WOULD PERFORM BETTER; HOWEVER, THE CONTACT REFUSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS PROVIDED CASE NUMBER: 84425679432. THE APPROXIMATE FAILURE MILEAGE WAS 6,967. *TT*JB *TR
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 85 MPH, THERE WAS AN UNCONTROLLABLE VIBRATION COMING FROM UNDERNEATH THE VEHICLE NEAR THE TRANSMISSION. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY ALSO PULLED TO THE LEFT OR THE RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, WHILE DRIVING, THE VEHICLE STALLED AND SHUT OFF ON FOUR SEPARATE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOMMACK CHEVROLET (CURRENTLY KNOWN AS NORTH PARK CHEVROLET CASTROVILLE, LOCATED AT 1955 US-90, CASTROVILLE, TX 78009, (830) 931-9200) WHERE IT WAS DIAGNOSED THAT THE BRAKE CALIPERS, BRAKE PADS, BRAKE LINES, AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ADVISED TO TURN OFF THE ABS AND TRACTION CONTROL AND THE VEHICLE WOULD PERFORM BETTER; HOWEVER, THE CONTACT REFUSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS PROVIDED CASE NUMBER: 84425679432. THE APPROXIMATE FAILURE MILEAGE WAS 6,967. *TT*JB *TR
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 85 MPH, THERE WAS AN UNCONTROLLABLE VIBRATION COMING FROM UNDERNEATH THE VEHICLE NEAR THE TRANSMISSION. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW DOWN OR STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY ALSO PULLED TO THE LEFT OR THE RIGHT WHEN THE BRAKE PEDAL WAS DEPRESSED. FURTHERMORE, WHILE DRIVING, THE VEHICLE STALLED AND SHUT OFF ON FOUR SEPARATE OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO WOMMACK CHEVROLET (CURRENTLY KNOWN AS NORTH PARK CHEVROLET CASTROVILLE, LOCATED AT 1955 US-90, CASTROVILLE, TX 78009, (830) 931-9200) WHERE IT WAS DIAGNOSED THAT THE BRAKE CALIPERS, BRAKE PADS, BRAKE LINES, AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ADVISED TO TURN OFF THE ABS AND TRACTION CONTROL AND THE VEHICLE WOULD PERFORM BETTER; HOWEVER, THE CONTACT REFUSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS PROVIDED CASE NUMBER: 84425679432. THE APPROXIMATE FAILURE MILEAGE WAS 6,967. *TT*JB *TR
Mfg Campaign: 11139507
Recall Date: Oct 10, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES CONSISTENTLY TURNING ROCK HARD WHILE DRIVING AT LOW SPEEDS IN BOTH THE FORWARD AND REVERSE POSITION. FIRST OCCASION 13,000 MILES. DEALER DENYS A PROBLEM. HOWEVER IT IMPROVED SLIGHTLY AFTER THE SERVICE CALL. STILL AN ONGOING ISSUE AND HAS ALMOST CAUSED ME TO BE IN SEVERAL ACCIDENTS. AT 25KMILES NOW. OCCURS WHIRLE SLOWLY ON DRIVING ON ROADS & PARKING. VERY DANGEROUS GOIN DOWN HILLS OR IN BUMPER TO BUMPER TRAFFIC OR PREPAREING TO MERGE OR TURN ONTO ROADS. BRINGING BACK FOR SERVICE THIS WEEK. WILL UPDATE WHAT ACTION THEY DO/ DON'T TAKE.
Corrective Action:
BRAKES CONSISTENTLY TURNING ROCK HARD WHILE DRIVING AT LOW SPEEDS IN BOTH THE FORWARD AND REVERSE POSITION. FIRST OCCASION 13,000 MILES. DEALER DENYS A PROBLEM. HOWEVER IT IMPROVED SLIGHTLY AFTER THE SERVICE CALL. STILL AN ONGOING ISSUE AND HAS ALMOST CAUSED ME TO BE IN SEVERAL ACCIDENTS. AT 25KMILES NOW. OCCURS WHIRLE SLOWLY ON DRIVING ON ROADS & PARKING. VERY DANGEROUS GOIN DOWN HILLS OR IN BUMPER TO BUMPER TRAFFIC OR PREPAREING TO MERGE OR TURN ONTO ROADS. BRINGING BACK FOR SERVICE THIS WEEK. WILL UPDATE WHAT ACTION THEY DO/ DON'T TAKE.
Additional Notes:
BRAKES CONSISTENTLY TURNING ROCK HARD WHILE DRIVING AT LOW SPEEDS IN BOTH THE FORWARD AND REVERSE POSITION. FIRST OCCASION 13,000 MILES. DEALER DENYS A PROBLEM. HOWEVER IT IMPROVED SLIGHTLY AFTER THE SERVICE CALL. STILL AN ONGOING ISSUE AND HAS ALMOST CAUSED ME TO BE IN SEVERAL ACCIDENTS. AT 25KMILES NOW. OCCURS WHIRLE SLOWLY ON DRIVING ON ROADS & PARKING. VERY DANGEROUS GOIN DOWN HILLS OR IN BUMPER TO BUMPER TRAFFIC OR PREPAREING TO MERGE OR TURN ONTO ROADS. BRINGING BACK FOR SERVICE THIS WEEK. WILL UPDATE WHAT ACTION THEY DO/ DON'T TAKE.
Mfg Campaign: 11139225
Recall Date: Oct 9, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WAS DRIVING ON CITY STREET, APPLIED BRAKES AND BECAME REALLY HARD. IT WAS HARD TO STOP. PEDAL WAS REALLY HARD. HAD TO PRESS WITH BOTH FEET.
Corrective Action:
WAS DRIVING ON CITY STREET, APPLIED BRAKES AND BECAME REALLY HARD. IT WAS HARD TO STOP. PEDAL WAS REALLY HARD. HAD TO PRESS WITH BOTH FEET.
Additional Notes:
WAS DRIVING ON CITY STREET, APPLIED BRAKES AND BECAME REALLY HARD. IT WAS HARD TO STOP. PEDAL WAS REALLY HARD. HAD TO PRESS WITH BOTH FEET.
Mfg Campaign: 11139356
Recall Date: Oct 9, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ALL FORMS OF SOUND ON THE VEHICLE STOPS, FOR EXAMPLE THE RADIO SHUTS OFF, TURNING SIGNALS WORK BUT NO SOUND, DOOR SOUNDS, SEATBELT ALARM ETC. NONE OF THESE SOUNDS WORK. THIS HAPPENS ON RANDOM OCCASIONS WHILE DRIVING AND SOMETIMES IT FIXES ITSELF ON OTHER OCCASIONS THE VEHICLE HAS TO BE TURNED OF OR THE BATTERY RESET. SUPPOSEDLY IT WAS ALREADY RESOLVED WHEN TAKEN TO THE DEALER BUT THE ISSUE STILL CONTINUES.
Corrective Action:
ALL FORMS OF SOUND ON THE VEHICLE STOPS, FOR EXAMPLE THE RADIO SHUTS OFF, TURNING SIGNALS WORK BUT NO SOUND, DOOR SOUNDS, SEATBELT ALARM ETC. NONE OF THESE SOUNDS WORK. THIS HAPPENS ON RANDOM OCCASIONS WHILE DRIVING AND SOMETIMES IT FIXES ITSELF ON OTHER OCCASIONS THE VEHICLE HAS TO BE TURNED OF OR THE BATTERY RESET. SUPPOSEDLY IT WAS ALREADY RESOLVED WHEN TAKEN TO THE DEALER BUT THE ISSUE STILL CONTINUES.
Additional Notes:
ALL FORMS OF SOUND ON THE VEHICLE STOPS, FOR EXAMPLE THE RADIO SHUTS OFF, TURNING SIGNALS WORK BUT NO SOUND, DOOR SOUNDS, SEATBELT ALARM ETC. NONE OF THESE SOUNDS WORK. THIS HAPPENS ON RANDOM OCCASIONS WHILE DRIVING AND SOMETIMES IT FIXES ITSELF ON OTHER OCCASIONS THE VEHICLE HAS TO BE TURNED OF OR THE BATTERY RESET. SUPPOSEDLY IT WAS ALREADY RESOLVED WHEN TAKEN TO THE DEALER BUT THE ISSUE STILL CONTINUES.
Mfg Campaign: 11138869
Recall Date: Oct 7, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. ONCE THE VEHICLE CAME TO A COMPLETE STOP, IT OPERATED NORMALLY. PARIS CHEVROLET BUICK GMC (1915 N MAIN ST, PARIS, TX 75460, (906) 669-1144) WAS CONTACTED FOR A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 75,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. ONCE THE VEHICLE CAME TO A COMPLETE STOP, IT OPERATED NORMALLY. PARIS CHEVROLET BUICK GMC (1915 N MAIN ST, PARIS, TX 75460, (906) 669-1144) WAS CONTACTED FOR A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 75,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. ONCE THE VEHICLE CAME TO A COMPLETE STOP, IT OPERATED NORMALLY. PARIS CHEVROLET BUICK GMC (1915 N MAIN ST, PARIS, TX 75460, (906) 669-1144) WAS CONTACTED FOR A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 75,000.
Mfg Campaign: 11133485
Recall Date: Oct 5, 2018
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE STARTED "COLD" IN HOME OWNER'S DRIVEWAY. POOL OF FLUID OBSERVED ON GROUND AFTER MOVING VEHICLE 50'. VEHICLE PUT INTO PARK, I EXITED VEHICLE, SMELLED GASOLINE AND PHYSICALLY OBSERVED GASOLINE SPRAYING OUT @ SYSTEM FUEL PRESSURE FROM A RUPTURED GAS LINE IN MID SECTION OF UNDERCARRIAGE. GASOLINE WAS ALSO SPRAYING DIRECTLY ONTO MUFFLER. VEHICLE SHUT OFF IMMEDIATELY. TURNED KEY ON WITHOUT STARTING VEHICLE AND GASOLINE AGAIN STARTED SPRAYING UNDERSIDE OF VEHICLE. FIRE DEPT. NOTIFIED AND RESPONDED TO INCIDENT. NO VEHICLE FIRE RESULTED, HOWEVER VEHICLE WAS STARTED "COLD" . I BELIEVE RESULTS WOULD HAVE BEEN CATASTROPHIC HAD THIS HAPPENED WITH VEHICLE AT FULL OPERATING TEMP. DEALERSHIP STATED MY GAS LINE RUPTURE WAS FIRST THEY HAD SEEN ON A NEWER VEHICLE AND IT WAS A COMPOSITE GAS LINE. IT TOOK A WEEK TO GET REPLACEMENT PART FOR REPAIR TO BE MADE. I HAVE REQUESTED TO SEE THIS GAS LINE OR GIVEN A PICTURE BY DEALERSHIP. REPAIR COVERED UNDER WARRANTY. THIS ISSUE POSES A SERIOUS FIRE/SAFETY PROBLEM TO OCCUPANTS IN AND AROUND VEHICLE AND NEEDS IMMEDIATE ATTENTION TO DETERMINE IF THIS TYPE OF GASOLINE LINE IS DEFECTIVE AND # OF VEHICLES POSSIBLY EFFECTED.
Corrective Action:
VEHICLE STARTED "COLD" IN HOME OWNER'S DRIVEWAY. POOL OF FLUID OBSERVED ON GROUND AFTER MOVING VEHICLE 50'. VEHICLE PUT INTO PARK, I EXITED VEHICLE, SMELLED GASOLINE AND PHYSICALLY OBSERVED GASOLINE SPRAYING OUT @ SYSTEM FUEL PRESSURE FROM A RUPTURED GAS LINE IN MID SECTION OF UNDERCARRIAGE. GASOLINE WAS ALSO SPRAYING DIRECTLY ONTO MUFFLER. VEHICLE SHUT OFF IMMEDIATELY. TURNED KEY ON WITHOUT STARTING VEHICLE AND GASOLINE AGAIN STARTED SPRAYING UNDERSIDE OF VEHICLE. FIRE DEPT. NOTIFIED AND RESPONDED TO INCIDENT. NO VEHICLE FIRE RESULTED, HOWEVER VEHICLE WAS STARTED "COLD" . I BELIEVE RESULTS WOULD HAVE BEEN CATASTROPHIC HAD THIS HAPPENED WITH VEHICLE AT FULL OPERATING TEMP. DEALERSHIP STATED MY GAS LINE RUPTURE WAS FIRST THEY HAD SEEN ON A NEWER VEHICLE AND IT WAS A COMPOSITE GAS LINE. IT TOOK A WEEK TO GET REPLACEMENT PART FOR REPAIR TO BE MADE. I HAVE REQUESTED TO SEE THIS GAS LINE OR GIVEN A PICTURE BY DEALERSHIP. REPAIR COVERED UNDER WARRANTY. THIS ISSUE POSES A SERIOUS FIRE/SAFETY PROBLEM TO OCCUPANTS IN AND AROUND VEHICLE AND NEEDS IMMEDIATE ATTENTION TO DETERMINE IF THIS TYPE OF GASOLINE LINE IS DEFECTIVE AND # OF VEHICLES POSSIBLY EFFECTED.
Additional Notes:
VEHICLE STARTED "COLD" IN HOME OWNER'S DRIVEWAY. POOL OF FLUID OBSERVED ON GROUND AFTER MOVING VEHICLE 50'. VEHICLE PUT INTO PARK, I EXITED VEHICLE, SMELLED GASOLINE AND PHYSICALLY OBSERVED GASOLINE SPRAYING OUT @ SYSTEM FUEL PRESSURE FROM A RUPTURED GAS LINE IN MID SECTION OF UNDERCARRIAGE. GASOLINE WAS ALSO SPRAYING DIRECTLY ONTO MUFFLER. VEHICLE SHUT OFF IMMEDIATELY. TURNED KEY ON WITHOUT STARTING VEHICLE AND GASOLINE AGAIN STARTED SPRAYING UNDERSIDE OF VEHICLE. FIRE DEPT. NOTIFIED AND RESPONDED TO INCIDENT. NO VEHICLE FIRE RESULTED, HOWEVER VEHICLE WAS STARTED "COLD" . I BELIEVE RESULTS WOULD HAVE BEEN CATASTROPHIC HAD THIS HAPPENED WITH VEHICLE AT FULL OPERATING TEMP. DEALERSHIP STATED MY GAS LINE RUPTURE WAS FIRST THEY HAD SEEN ON A NEWER VEHICLE AND IT WAS A COMPOSITE GAS LINE. IT TOOK A WEEK TO GET REPLACEMENT PART FOR REPAIR TO BE MADE. I HAVE REQUESTED TO SEE THIS GAS LINE OR GIVEN A PICTURE BY DEALERSHIP. REPAIR COVERED UNDER WARRANTY. THIS ISSUE POSES A SERIOUS FIRE/SAFETY PROBLEM TO OCCUPANTS IN AND AROUND VEHICLE AND NEEDS IMMEDIATE ATTENTION TO DETERMINE IF THIS TYPE OF GASOLINE LINE IS DEFECTIVE AND # OF VEHICLES POSSIBLY EFFECTED.
Mfg Campaign: 11131661
Recall Date: Sep 26, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE PEDAL BECAME EXTREMELY HARD TO PUSH. UNABLE TO STOP TRUCK THAT WAS IN MOTION IN A PARKING LOT.
Corrective Action:
BRAKE PEDAL BECAME EXTREMELY HARD TO PUSH. UNABLE TO STOP TRUCK THAT WAS IN MOTION IN A PARKING LOT.
Additional Notes:
BRAKE PEDAL BECAME EXTREMELY HARD TO PUSH. UNABLE TO STOP TRUCK THAT WAS IN MOTION IN A PARKING LOT.
Mfg Campaign: 11131066
Recall Date: Sep 24, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKES DON'T HOLD AT TIMES. HAS HAPPENED WHILE BACKING UP AND DURING REGULAR DRIVING CONDITIONS. IT HAS ONLY HAPPENED DURING CITY STREETS OR DURING STOP AND GO DRIVING. FEELS LIKE MY BRAKES NEVER ENGAGE BUT THE PEDAL IS PRESSED FULLY.
Corrective Action:
THE BRAKES DON'T HOLD AT TIMES. HAS HAPPENED WHILE BACKING UP AND DURING REGULAR DRIVING CONDITIONS. IT HAS ONLY HAPPENED DURING CITY STREETS OR DURING STOP AND GO DRIVING. FEELS LIKE MY BRAKES NEVER ENGAGE BUT THE PEDAL IS PRESSED FULLY.
Additional Notes:
THE BRAKES DON'T HOLD AT TIMES. HAS HAPPENED WHILE BACKING UP AND DURING REGULAR DRIVING CONDITIONS. IT HAS ONLY HAPPENED DURING CITY STREETS OR DURING STOP AND GO DRIVING. FEELS LIKE MY BRAKES NEVER ENGAGE BUT THE PEDAL IS PRESSED FULLY.
Mfg Campaign: 11129715
Recall Date: Sep 16, 2018
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
HEADRESTS ARE DESIGNED IN A MANNER THAT YOUR HEAD IS CONSTANTLY PUSHED FORWARD. THIS LIMITS THE DRIVER BEING ABLE TO LOOK UP. IT IS VERY DISTRACTING TO HAVE TO KEEP THE SEAT BELT LOOSE IN ORDER TO LEAN FORWARD TO GET YOUR HEAD AWAY FROM THE HEADREST AND LOOK UP AT THE TRAFFIC LIGHT OR READ SIGNS ON THE HIGHWAY. THE REMEDY SUGGESTED BY THE DEALERSHIP IS TO TURN THE HEADREST AROUND BACKWARD, WHICH LEAVES NO SUPPORT FOR YOUR HEAD IN CASE OF A REAR END COLLISION. MOST OWNERS I HAVE TALKED TO HAVE SIMPLY REMOVED THE HEADREST TO ELIMINATE THE PROBLEM. OTHERS HAVE RECLINED THE SEATS BACK, WHICH MAKES THE DRIVER VULNERABLE IN A FRONT END COLLISION OF SLIDING OUT UNDERNEATH THE SEAT BELT UNDER THE DASH. ACCORDING TO A GENERAL MOTORS REPRESENTATIVE THIS COMPLAINT HAS BEEN OCCURRING SINCE THE 2010 YEAR MODEL VEHICLES.
Corrective Action:
HEADRESTS ARE DESIGNED IN A MANNER THAT YOUR HEAD IS CONSTANTLY PUSHED FORWARD. THIS LIMITS THE DRIVER BEING ABLE TO LOOK UP. IT IS VERY DISTRACTING TO HAVE TO KEEP THE SEAT BELT LOOSE IN ORDER TO LEAN FORWARD TO GET YOUR HEAD AWAY FROM THE HEADREST AND LOOK UP AT THE TRAFFIC LIGHT OR READ SIGNS ON THE HIGHWAY. THE REMEDY SUGGESTED BY THE DEALERSHIP IS TO TURN THE HEADREST AROUND BACKWARD, WHICH LEAVES NO SUPPORT FOR YOUR HEAD IN CASE OF A REAR END COLLISION. MOST OWNERS I HAVE TALKED TO HAVE SIMPLY REMOVED THE HEADREST TO ELIMINATE THE PROBLEM. OTHERS HAVE RECLINED THE SEATS BACK, WHICH MAKES THE DRIVER VULNERABLE IN A FRONT END COLLISION OF SLIDING OUT UNDERNEATH THE SEAT BELT UNDER THE DASH. ACCORDING TO A GENERAL MOTORS REPRESENTATIVE THIS COMPLAINT HAS BEEN OCCURRING SINCE THE 2010 YEAR MODEL VEHICLES.
Additional Notes:
HEADRESTS ARE DESIGNED IN A MANNER THAT YOUR HEAD IS CONSTANTLY PUSHED FORWARD. THIS LIMITS THE DRIVER BEING ABLE TO LOOK UP. IT IS VERY DISTRACTING TO HAVE TO KEEP THE SEAT BELT LOOSE IN ORDER TO LEAN FORWARD TO GET YOUR HEAD AWAY FROM THE HEADREST AND LOOK UP AT THE TRAFFIC LIGHT OR READ SIGNS ON THE HIGHWAY. THE REMEDY SUGGESTED BY THE DEALERSHIP IS TO TURN THE HEADREST AROUND BACKWARD, WHICH LEAVES NO SUPPORT FOR YOUR HEAD IN CASE OF A REAR END COLLISION. MOST OWNERS I HAVE TALKED TO HAVE SIMPLY REMOVED THE HEADREST TO ELIMINATE THE PROBLEM. OTHERS HAVE RECLINED THE SEATS BACK, WHICH MAKES THE DRIVER VULNERABLE IN A FRONT END COLLISION OF SLIDING OUT UNDERNEATH THE SEAT BELT UNDER THE DASH. ACCORDING TO A GENERAL MOTORS REPRESENTATIVE THIS COMPLAINT HAS BEEN OCCURRING SINCE THE 2010 YEAR MODEL VEHICLES.
Mfg Campaign: 11129631
Recall Date: Sep 15, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
GM WIRELESS CHARGING IN MY 2016 SILVERADO ISN'T COMPARABLE WITH ANY MODERN DEVICES. IT ONLY WORKS WITH THEIR RECOMMENDED DEVICES WHICH WASN'T STATED WHEN I BOUGHT THE TRUCK NEW FROM THE DEALERSHIP.
Corrective Action:
GM WIRELESS CHARGING IN MY 2016 SILVERADO ISN'T COMPARABLE WITH ANY MODERN DEVICES. IT ONLY WORKS WITH THEIR RECOMMENDED DEVICES WHICH WASN'T STATED WHEN I BOUGHT THE TRUCK NEW FROM THE DEALERSHIP.
Additional Notes:
GM WIRELESS CHARGING IN MY 2016 SILVERADO ISN'T COMPARABLE WITH ANY MODERN DEVICES. IT ONLY WORKS WITH THEIR RECOMMENDED DEVICES WHICH WASN'T STATED WHEN I BOUGHT THE TRUCK NEW FROM THE DEALERSHIP.
Mfg Campaign: 11129658
Recall Date: Sep 15, 2018
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Barry Edzant
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury