Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
980 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE IN STOP AND GO TRAFFIC, THE BRAKE PEDAL RESPONSE BECOMES INCREASINGLY DIFFICULT TO DEPRESS ALLOWING THE VEHICLE TO MOVE . BOTH FEET REQUIRED TO KEEP IT FROM MOVING. COULD HAVE MADE A SLOW SPEED REAR END COLLISION. CHEVROLET DEALERSHIP REPAIRS ARE A NEW VACUUM PUMP. THE TRUCK HAS 60,000 MILES.
Corrective Action:
WHILE IN STOP AND GO TRAFFIC, THE BRAKE PEDAL RESPONSE BECOMES INCREASINGLY DIFFICULT TO DEPRESS ALLOWING THE VEHICLE TO MOVE . BOTH FEET REQUIRED TO KEEP IT FROM MOVING. COULD HAVE MADE A SLOW SPEED REAR END COLLISION. CHEVROLET DEALERSHIP REPAIRS ARE A NEW VACUUM PUMP. THE TRUCK HAS 60,000 MILES.
Additional Notes:
WHILE IN STOP AND GO TRAFFIC, THE BRAKE PEDAL RESPONSE BECOMES INCREASINGLY DIFFICULT TO DEPRESS ALLOWING THE VEHICLE TO MOVE . BOTH FEET REQUIRED TO KEEP IT FROM MOVING. COULD HAVE MADE A SLOW SPEED REAR END COLLISION. CHEVROLET DEALERSHIP REPAIRS ARE A NEW VACUUM PUMP. THE TRUCK HAS 60,000 MILES.
Mfg Campaign: 11161007
Recall Date: Dec 12, 2018
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
STEERING IS BAD AND IT SHACK ALOT THE BKAKES ARE NOT THAT GOOD I SLIP ON THE CAR IN FRONT OF ME
Corrective Action:
STEERING IS BAD AND IT SHACK ALOT THE BKAKES ARE NOT THAT GOOD I SLIP ON THE CAR IN FRONT OF ME
Additional Notes:
STEERING IS BAD AND IT SHACK ALOT THE BKAKES ARE NOT THAT GOOD I SLIP ON THE CAR IN FRONT OF ME
Mfg Campaign: 11160650
Recall Date: Dec 11, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
STEERING IS BAD AND IT SHACK ALOT THE BKAKES ARE NOT THAT GOOD I SLIP ON THE CAR IN FRONT OF ME
Corrective Action:
STEERING IS BAD AND IT SHACK ALOT THE BKAKES ARE NOT THAT GOOD I SLIP ON THE CAR IN FRONT OF ME
Additional Notes:
STEERING IS BAD AND IT SHACK ALOT THE BKAKES ARE NOT THAT GOOD I SLIP ON THE CAR IN FRONT OF ME
Mfg Campaign: 11160650
Recall Date: Dec 11, 2018
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
STEERING IS BAD AND IT SHACK ALOT THE BKAKES ARE NOT THAT GOOD I SLIP ON THE CAR IN FRONT OF ME
Corrective Action:
STEERING IS BAD AND IT SHACK ALOT THE BKAKES ARE NOT THAT GOOD I SLIP ON THE CAR IN FRONT OF ME
Additional Notes:
STEERING IS BAD AND IT SHACK ALOT THE BKAKES ARE NOT THAT GOOD I SLIP ON THE CAR IN FRONT OF ME
Mfg Campaign: 11160650
Recall Date: Dec 11, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKES ARE NOT WORKING PROPERLY. RANDOMLY THE PEDAL STIFFENS A D WONT LET ME BRAKE PROPERLY. IT HAPPENS IN REVERSE AND IN DRIVE. WHEN PRESSING ON THE PEDAL IT WILL SORT OF LOCK UP AND KEEP GOING A FEW FEET BEFORE COMING TO A STOP L. THIS IS RIDICULOUS, I'M IN THE MILITARY I HAVE A NEWBORN CHILD I DO NOT NEED TO BE HURT AT HOME WHILE DRIVING AROUND. THERE NEEDS TO BE A RECALL TO GE THIS FIXED.
Corrective Action:
THE BRAKES ARE NOT WORKING PROPERLY. RANDOMLY THE PEDAL STIFFENS A D WONT LET ME BRAKE PROPERLY. IT HAPPENS IN REVERSE AND IN DRIVE. WHEN PRESSING ON THE PEDAL IT WILL SORT OF LOCK UP AND KEEP GOING A FEW FEET BEFORE COMING TO A STOP L. THIS IS RIDICULOUS, I'M IN THE MILITARY I HAVE A NEWBORN CHILD I DO NOT NEED TO BE HURT AT HOME WHILE DRIVING AROUND. THERE NEEDS TO BE A RECALL TO GE THIS FIXED.
Additional Notes:
THE BRAKES ARE NOT WORKING PROPERLY. RANDOMLY THE PEDAL STIFFENS A D WONT LET ME BRAKE PROPERLY. IT HAPPENS IN REVERSE AND IN DRIVE. WHEN PRESSING ON THE PEDAL IT WILL SORT OF LOCK UP AND KEEP GOING A FEW FEET BEFORE COMING TO A STOP L. THIS IS RIDICULOUS, I'M IN THE MILITARY I HAVE A NEWBORN CHILD I DO NOT NEED TO BE HURT AT HOME WHILE DRIVING AROUND. THERE NEEDS TO BE A RECALL TO GE THIS FIXED.
Mfg Campaign: 11160697
Recall Date: Dec 11, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1) COLD STARTS, PUT TRUCK IN GEAR (FORWARD/REVERSE) TRUCK DOES NOT MOVE AND THEN ALL OF A SUDDEN TRUCK LURCHES INTO DIRECTION SELECTED. VELOCITY OF TRUCK ACCELERATION IS ENOUGH TO SPIN TIRES ON GRAVEL, GRASS AND PAVEMENT. 2) AFTER EXTENDED HIGHWAY DRIVING AND CI.ING TO A STOP (EXIT RAMP) AND TRANS SLIPS UPON INITIAL START AND SHIFTING. 3) STOP AND GO DRIVING ON EXPRESS (45 MINS.) WHEN TRAFFIC STARTED TO MOVE AND REMOVING FOOT FROM BRAKE, TRUCK ROLLS AND WHEN SHIFTING INTO NEXT GEAR, TRANS ABRUPTLY SHIFTS AND SQUAWK TIRES. HAD TO ALLOW TRUCK TO START ROLLING WHILE KEEPING FOOT ON BRAKE AND KEEPING TRUCK FROM LURCHING FORWARD AND SQUEALING TIRES AND HITTING VEHICLE IN FRONT OF ME. 4) WHEN PASSING OR ACCELERATING ONTO EXPRESSWAY, CAN FEEL THE PROPULSION FLUTTERING. * PROBLEM IS ONGOING AND EXPERIENCED SINCE NEW. NUMEROUS TRIPS TO DEALERSHIP AND RECALIBRATED SHIFTING AND PROBLEM CONTINUES. I HAVE PICS OF TIRE SPIN UPON INITIAL ENGAGEMENT OF TRANS AND ABRUBTLY ACCELERATING VEHICLE .
Corrective Action:
1) COLD STARTS, PUT TRUCK IN GEAR (FORWARD/REVERSE) TRUCK DOES NOT MOVE AND THEN ALL OF A SUDDEN TRUCK LURCHES INTO DIRECTION SELECTED. VELOCITY OF TRUCK ACCELERATION IS ENOUGH TO SPIN TIRES ON GRAVEL, GRASS AND PAVEMENT. 2) AFTER EXTENDED HIGHWAY DRIVING AND CI.ING TO A STOP (EXIT RAMP) AND TRANS SLIPS UPON INITIAL START AND SHIFTING. 3) STOP AND GO DRIVING ON EXPRESS (45 MINS.) WHEN TRAFFIC STARTED TO MOVE AND REMOVING FOOT FROM BRAKE, TRUCK ROLLS AND WHEN SHIFTING INTO NEXT GEAR, TRANS ABRUPTLY SHIFTS AND SQUAWK TIRES. HAD TO ALLOW TRUCK TO START ROLLING WHILE KEEPING FOOT ON BRAKE AND KEEPING TRUCK FROM LURCHING FORWARD AND SQUEALING TIRES AND HITTING VEHICLE IN FRONT OF ME. 4) WHEN PASSING OR ACCELERATING ONTO EXPRESSWAY, CAN FEEL THE PROPULSION FLUTTERING. * PROBLEM IS ONGOING AND EXPERIENCED SINCE NEW. NUMEROUS TRIPS TO DEALERSHIP AND RECALIBRATED SHIFTING AND PROBLEM CONTINUES. I HAVE PICS OF TIRE SPIN UPON INITIAL ENGAGEMENT OF TRANS AND ABRUBTLY ACCELERATING VEHICLE .
Additional Notes:
1) COLD STARTS, PUT TRUCK IN GEAR (FORWARD/REVERSE) TRUCK DOES NOT MOVE AND THEN ALL OF A SUDDEN TRUCK LURCHES INTO DIRECTION SELECTED. VELOCITY OF TRUCK ACCELERATION IS ENOUGH TO SPIN TIRES ON GRAVEL, GRASS AND PAVEMENT. 2) AFTER EXTENDED HIGHWAY DRIVING AND CI.ING TO A STOP (EXIT RAMP) AND TRANS SLIPS UPON INITIAL START AND SHIFTING. 3) STOP AND GO DRIVING ON EXPRESS (45 MINS.) WHEN TRAFFIC STARTED TO MOVE AND REMOVING FOOT FROM BRAKE, TRUCK ROLLS AND WHEN SHIFTING INTO NEXT GEAR, TRANS ABRUPTLY SHIFTS AND SQUAWK TIRES. HAD TO ALLOW TRUCK TO START ROLLING WHILE KEEPING FOOT ON BRAKE AND KEEPING TRUCK FROM LURCHING FORWARD AND SQUEALING TIRES AND HITTING VEHICLE IN FRONT OF ME. 4) WHEN PASSING OR ACCELERATING ONTO EXPRESSWAY, CAN FEEL THE PROPULSION FLUTTERING. * PROBLEM IS ONGOING AND EXPERIENCED SINCE NEW. NUMEROUS TRIPS TO DEALERSHIP AND RECALIBRATED SHIFTING AND PROBLEM CONTINUES. I HAVE PICS OF TIRE SPIN UPON INITIAL ENGAGEMENT OF TRANS AND ABRUBTLY ACCELERATING VEHICLE .
Mfg Campaign: 11160806
Recall Date: Dec 11, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN I WAS PARKING MY TRUCK THE BRAKE WAS HARD TO PUSH. PULLING FORWARD HITTING THE BRAKE TOOK ALLOT OF EFFORT. BACKING INTO TO PARKING SPOT AND HITTING BRAKE TOOK ALLOT OF EFFORT. THIS IS THE FOURTH TIME THIS HAS HAPPENED. I ALMOST RAN INTO A POLE IN THE PARKING LOT AS I PULLED FORWARD. THIS HAS ONLY HAPPENED AT A LOW SPEED IN THE SITUATION OF ME PARKING.
Corrective Action:
WHEN I WAS PARKING MY TRUCK THE BRAKE WAS HARD TO PUSH. PULLING FORWARD HITTING THE BRAKE TOOK ALLOT OF EFFORT. BACKING INTO TO PARKING SPOT AND HITTING BRAKE TOOK ALLOT OF EFFORT. THIS IS THE FOURTH TIME THIS HAS HAPPENED. I ALMOST RAN INTO A POLE IN THE PARKING LOT AS I PULLED FORWARD. THIS HAS ONLY HAPPENED AT A LOW SPEED IN THE SITUATION OF ME PARKING.
Additional Notes:
WHEN I WAS PARKING MY TRUCK THE BRAKE WAS HARD TO PUSH. PULLING FORWARD HITTING THE BRAKE TOOK ALLOT OF EFFORT. BACKING INTO TO PARKING SPOT AND HITTING BRAKE TOOK ALLOT OF EFFORT. THIS IS THE FOURTH TIME THIS HAS HAPPENED. I ALMOST RAN INTO A POLE IN THE PARKING LOT AS I PULLED FORWARD. THIS HAS ONLY HAPPENED AT A LOW SPEED IN THE SITUATION OF ME PARKING.
Mfg Campaign: 11160836
Recall Date: Dec 11, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
FROM THE DAY OF PURCHASE THE BRAKES NEVER SEEMED TO BE ADEQUATE. YOU WOULD HAVE TO PUSH HARDER ON THE BRAKES THAN NORMAL TO MAKE THE TRUCK STOP. DURING ROUTINE SERVICE THE DEALERSHIP REPORTED THE BRAKES, DRIVERS SIDE REAR WERE ALMOST METAL TO METAL AND THE REAR PASSENGER SIDE WAS SLIGHTLY BETTER. THE FRONT BRAKES WERE 2/3 WORN AND ALL OF THE PADS NEEDED TO BE REPLACED. THIS TRUCK IS LEASED AND HAS ONLY 32000 MILES ON IT THEREFORE SHOULDN'T NEED TO BE REPLACING BRAKES AT SUCH A LOW MILEAGE. PER THE DEALERSHIP IT IS OUR RESPONSIBILITY TO PAY FOR THE REPAIRS AS BRAKES FALL UNDER THE NORMAL WEAR AND TEAR OF A VEHICLE. AGAIN, WE FEEL THAT WITH ONLY 32000 MILES BRAKES SHOULDN'T HAVE TO BE REPLACED AND SHOULD BE THE RESPONSIBILITY OF GM TO RECTIFY THIS PROBLEM. THIS IS THE 4TH NEW GM TRUCK THAT I'VE OWNED OR LEASED AND HAVE NEVER HAD ANY ISSUES BEFORE WITH BRAKES.
Corrective Action:
FROM THE DAY OF PURCHASE THE BRAKES NEVER SEEMED TO BE ADEQUATE. YOU WOULD HAVE TO PUSH HARDER ON THE BRAKES THAN NORMAL TO MAKE THE TRUCK STOP. DURING ROUTINE SERVICE THE DEALERSHIP REPORTED THE BRAKES, DRIVERS SIDE REAR WERE ALMOST METAL TO METAL AND THE REAR PASSENGER SIDE WAS SLIGHTLY BETTER. THE FRONT BRAKES WERE 2/3 WORN AND ALL OF THE PADS NEEDED TO BE REPLACED. THIS TRUCK IS LEASED AND HAS ONLY 32000 MILES ON IT THEREFORE SHOULDN'T NEED TO BE REPLACING BRAKES AT SUCH A LOW MILEAGE. PER THE DEALERSHIP IT IS OUR RESPONSIBILITY TO PAY FOR THE REPAIRS AS BRAKES FALL UNDER THE NORMAL WEAR AND TEAR OF A VEHICLE. AGAIN, WE FEEL THAT WITH ONLY 32000 MILES BRAKES SHOULDN'T HAVE TO BE REPLACED AND SHOULD BE THE RESPONSIBILITY OF GM TO RECTIFY THIS PROBLEM. THIS IS THE 4TH NEW GM TRUCK THAT I'VE OWNED OR LEASED AND HAVE NEVER HAD ANY ISSUES BEFORE WITH BRAKES.
Additional Notes:
FROM THE DAY OF PURCHASE THE BRAKES NEVER SEEMED TO BE ADEQUATE. YOU WOULD HAVE TO PUSH HARDER ON THE BRAKES THAN NORMAL TO MAKE THE TRUCK STOP. DURING ROUTINE SERVICE THE DEALERSHIP REPORTED THE BRAKES, DRIVERS SIDE REAR WERE ALMOST METAL TO METAL AND THE REAR PASSENGER SIDE WAS SLIGHTLY BETTER. THE FRONT BRAKES WERE 2/3 WORN AND ALL OF THE PADS NEEDED TO BE REPLACED. THIS TRUCK IS LEASED AND HAS ONLY 32000 MILES ON IT THEREFORE SHOULDN'T NEED TO BE REPLACING BRAKES AT SUCH A LOW MILEAGE. PER THE DEALERSHIP IT IS OUR RESPONSIBILITY TO PAY FOR THE REPAIRS AS BRAKES FALL UNDER THE NORMAL WEAR AND TEAR OF A VEHICLE. AGAIN, WE FEEL THAT WITH ONLY 32000 MILES BRAKES SHOULDN'T HAVE TO BE REPLACED AND SHOULD BE THE RESPONSIBILITY OF GM TO RECTIFY THIS PROBLEM. THIS IS THE 4TH NEW GM TRUCK THAT I'VE OWNED OR LEASED AND HAVE NEVER HAD ANY ISSUES BEFORE WITH BRAKES.
Mfg Campaign: 11160572
Recall Date: Dec 10, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
SHAKING AT HIGHWAY SPEEDS
Corrective Action:
SHAKING AT HIGHWAY SPEEDS
Additional Notes:
SHAKING AT HIGHWAY SPEEDS
Mfg Campaign: 11156973
Recall Date: Dec 8, 2018
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
SHAKING AT HIGHWAY SPEEDS
Corrective Action:
SHAKING AT HIGHWAY SPEEDS
Additional Notes:
SHAKING AT HIGHWAY SPEEDS
Mfg Campaign: 11156973
Recall Date: Dec 8, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
SHAKING AT HIGHWAY SPEEDS
Corrective Action:
SHAKING AT HIGHWAY SPEEDS
Additional Notes:
SHAKING AT HIGHWAY SPEEDS
Mfg Campaign: 11156973
Recall Date: Dec 8, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
POWER BRAKE FAILURE. LOST BRAKES PULLING INTO PARKING SPACE. PARKING SPACE BARRIER STOPPED THE TRUCK. BRAKES BEGAN TO WORK AGAIN AFTER LETTING TRUCK SIT AND RESTART ENGINE. VERY DANGEROUS! TOOK VEHICLE TO DEALER AND THEY FOUND THE VACUUM PUMP FAILED INTERNALLY. DEALER WOULD NOT COVER REPAIRS FOR FAULTY VACUUM PUMP DESPITE SAFETY ISSUE. TOTAL COST WAS $724+TAX. ONLY 43,000 MILES ON TRUCK. GM KNOWS ABOUT THE PROBLEM AND WILL NOT ADDRESS. SERVICE BULLETIN PIT5361B.
Corrective Action:
POWER BRAKE FAILURE. LOST BRAKES PULLING INTO PARKING SPACE. PARKING SPACE BARRIER STOPPED THE TRUCK. BRAKES BEGAN TO WORK AGAIN AFTER LETTING TRUCK SIT AND RESTART ENGINE. VERY DANGEROUS! TOOK VEHICLE TO DEALER AND THEY FOUND THE VACUUM PUMP FAILED INTERNALLY. DEALER WOULD NOT COVER REPAIRS FOR FAULTY VACUUM PUMP DESPITE SAFETY ISSUE. TOTAL COST WAS $724+TAX. ONLY 43,000 MILES ON TRUCK. GM KNOWS ABOUT THE PROBLEM AND WILL NOT ADDRESS. SERVICE BULLETIN PIT5361B.
Additional Notes:
POWER BRAKE FAILURE. LOST BRAKES PULLING INTO PARKING SPACE. PARKING SPACE BARRIER STOPPED THE TRUCK. BRAKES BEGAN TO WORK AGAIN AFTER LETTING TRUCK SIT AND RESTART ENGINE. VERY DANGEROUS! TOOK VEHICLE TO DEALER AND THEY FOUND THE VACUUM PUMP FAILED INTERNALLY. DEALER WOULD NOT COVER REPAIRS FOR FAULTY VACUUM PUMP DESPITE SAFETY ISSUE. TOTAL COST WAS $724+TAX. ONLY 43,000 MILES ON TRUCK. GM KNOWS ABOUT THE PROBLEM AND WILL NOT ADDRESS. SERVICE BULLETIN PIT5361B.
Mfg Campaign: 11157069
Recall Date: Dec 8, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY BRAKES DO NOT PROPERLY FUNCTION IN WET WEATHER CONDITIONS. THE BRAKE PETAL BECOMES EXTREMELY STIFF, AS IF THERE IS AIR IN THE BRAKE LINES. THIS ALSO RESULTS IN A SIGNIFICANT LOSS OF STOPPING POWER. WHILE JAMMING THE BRAKE PEDAL AS HARD AS I CAN, THE PADS NEVER MAKE SIGNIFICANT CONTACT WITH THE ROTOR. I HAVE ALREADY DAMAGED MY BUMPER BECAUSE OF THIS. I WAS ATTEMPTING TO PARK DURING HEAVY RAINS. WHILE PRESSING MY BREAK PETAL, I NOTICED THE IMMEDIATE LOSS OF STOPPING POWER. I COULD NOT STOP IN TIME, COLLIDING WITH THE PARKING BARRIER POLE. THE LOSS OF STOPPING POWER HAPPENS ROUTINELY DURING RAIN.
Corrective Action:
MY BRAKES DO NOT PROPERLY FUNCTION IN WET WEATHER CONDITIONS. THE BRAKE PETAL BECOMES EXTREMELY STIFF, AS IF THERE IS AIR IN THE BRAKE LINES. THIS ALSO RESULTS IN A SIGNIFICANT LOSS OF STOPPING POWER. WHILE JAMMING THE BRAKE PEDAL AS HARD AS I CAN, THE PADS NEVER MAKE SIGNIFICANT CONTACT WITH THE ROTOR. I HAVE ALREADY DAMAGED MY BUMPER BECAUSE OF THIS. I WAS ATTEMPTING TO PARK DURING HEAVY RAINS. WHILE PRESSING MY BREAK PETAL, I NOTICED THE IMMEDIATE LOSS OF STOPPING POWER. I COULD NOT STOP IN TIME, COLLIDING WITH THE PARKING BARRIER POLE. THE LOSS OF STOPPING POWER HAPPENS ROUTINELY DURING RAIN.
Additional Notes:
MY BRAKES DO NOT PROPERLY FUNCTION IN WET WEATHER CONDITIONS. THE BRAKE PETAL BECOMES EXTREMELY STIFF, AS IF THERE IS AIR IN THE BRAKE LINES. THIS ALSO RESULTS IN A SIGNIFICANT LOSS OF STOPPING POWER. WHILE JAMMING THE BRAKE PEDAL AS HARD AS I CAN, THE PADS NEVER MAKE SIGNIFICANT CONTACT WITH THE ROTOR. I HAVE ALREADY DAMAGED MY BUMPER BECAUSE OF THIS. I WAS ATTEMPTING TO PARK DURING HEAVY RAINS. WHILE PRESSING MY BREAK PETAL, I NOTICED THE IMMEDIATE LOSS OF STOPPING POWER. I COULD NOT STOP IN TIME, COLLIDING WITH THE PARKING BARRIER POLE. THE LOSS OF STOPPING POWER HAPPENS ROUTINELY DURING RAIN.
Mfg Campaign: 11156672
Recall Date: Dec 6, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON THREE OCCASIONS MY 2016 CHEVY SILVERADO LTZ Z71 BRAKES FAILED TO WORK. THE FIRST TIME I ROLLED HALF WAY INTO A INTERSECTION BEFORE I CAME TO A STOP. THE SECOND TIME WAS AT AN SINGNAL CONTROLLED INTERSECTION. AFTER BOTH OF THESE INCIDENTS THE BRAKES STARTED WORKING PERFECT AND I WAS NOT SURE IF THERE WAS A PROBLEM OR NOT. THE OTHER DAY THIS HAPPENED AGSIN BUT THIS TIME I WAS IN A PARKING LOT. I WAS ABLE TO TEST THE BRAKES AND AS I WENT BACK AND FORTH I HAD TROUBLE COMING TO A STOP AS I PRESSED THE BRAKE PEDAL AS HARD AS I COULD. I BROUGHT THE TRUCK TO CHEVY SERVICE AND WAS TOLD THE BRAKE VACUUM PUMP OR SOMETHING LIKE THAT WAS FAILING. THEY STATED I WAS JUST OUT OF WARRANTY AND I'M RESPONSIBLE FOR THE COST. I DON'T FEEL LIKE I SHOULD I DO BE RESPONSIBLE FOR A PART THAT THEY SAID IS NOT SUPPOSED TO FAIL. THIS IS ALSO CONCERNING IF THERE ARE OTHER CHEVY TRUCK OUT ON THE ROAD THAT RANDOMLY WILL NOT BE ABLE TO STOP.
Corrective Action:
ON THREE OCCASIONS MY 2016 CHEVY SILVERADO LTZ Z71 BRAKES FAILED TO WORK. THE FIRST TIME I ROLLED HALF WAY INTO A INTERSECTION BEFORE I CAME TO A STOP. THE SECOND TIME WAS AT AN SINGNAL CONTROLLED INTERSECTION. AFTER BOTH OF THESE INCIDENTS THE BRAKES STARTED WORKING PERFECT AND I WAS NOT SURE IF THERE WAS A PROBLEM OR NOT. THE OTHER DAY THIS HAPPENED AGSIN BUT THIS TIME I WAS IN A PARKING LOT. I WAS ABLE TO TEST THE BRAKES AND AS I WENT BACK AND FORTH I HAD TROUBLE COMING TO A STOP AS I PRESSED THE BRAKE PEDAL AS HARD AS I COULD. I BROUGHT THE TRUCK TO CHEVY SERVICE AND WAS TOLD THE BRAKE VACUUM PUMP OR SOMETHING LIKE THAT WAS FAILING. THEY STATED I WAS JUST OUT OF WARRANTY AND I'M RESPONSIBLE FOR THE COST. I DON'T FEEL LIKE I SHOULD I DO BE RESPONSIBLE FOR A PART THAT THEY SAID IS NOT SUPPOSED TO FAIL. THIS IS ALSO CONCERNING IF THERE ARE OTHER CHEVY TRUCK OUT ON THE ROAD THAT RANDOMLY WILL NOT BE ABLE TO STOP.
Additional Notes:
ON THREE OCCASIONS MY 2016 CHEVY SILVERADO LTZ Z71 BRAKES FAILED TO WORK. THE FIRST TIME I ROLLED HALF WAY INTO A INTERSECTION BEFORE I CAME TO A STOP. THE SECOND TIME WAS AT AN SINGNAL CONTROLLED INTERSECTION. AFTER BOTH OF THESE INCIDENTS THE BRAKES STARTED WORKING PERFECT AND I WAS NOT SURE IF THERE WAS A PROBLEM OR NOT. THE OTHER DAY THIS HAPPENED AGSIN BUT THIS TIME I WAS IN A PARKING LOT. I WAS ABLE TO TEST THE BRAKES AND AS I WENT BACK AND FORTH I HAD TROUBLE COMING TO A STOP AS I PRESSED THE BRAKE PEDAL AS HARD AS I COULD. I BROUGHT THE TRUCK TO CHEVY SERVICE AND WAS TOLD THE BRAKE VACUUM PUMP OR SOMETHING LIKE THAT WAS FAILING. THEY STATED I WAS JUST OUT OF WARRANTY AND I'M RESPONSIBLE FOR THE COST. I DON'T FEEL LIKE I SHOULD I DO BE RESPONSIBLE FOR A PART THAT THEY SAID IS NOT SUPPOSED TO FAIL. THIS IS ALSO CONCERNING IF THERE ARE OTHER CHEVY TRUCK OUT ON THE ROAD THAT RANDOMLY WILL NOT BE ABLE TO STOP.
Mfg Campaign: 11156437
Recall Date: Dec 5, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE FIRST SET OF BRAKE PADS WERE GM REPLACEMENT, THEY DID NOT STOP THE TRUCK AS WELL AS THE ORIGINAL. SO I REPLACED THE PADS WITH RAYBESTOS BRAKE PADS, STILL NOT SATISFIED WITH THE STOPPING DISTANCE. AGAIN I WENT WITH NAPA CERAMIC PADS THEY CAUSED THE BREAKS TO SQUEAL WHEN THE BRAKES WERE APPLIED. NOW MY MECHANIC HAS REPLACED THEM WITH O RELLY NAME PADS AND THE STOPPING DISTANCE IS STILL INCREASING. THE OTHER PROBLEM WAS AROUND 58,000 MILES MY TRUCK BEGAN SHIFTING HARD AND JERKING. WHEN I TOOK IT TO DEACON JONES CHEVROLET IN SMITHFIELD NC, THEY REPLACED THE TORQUE CONVERTER AT NO CHARGE. NOW AT 63,000 MILES ITS DOING THE SAME THING. GM STATES EVEN IF THEY REPLACED THE PART THE WARRANTY ONLY COVERS TO 60,000. MILES. WHEN ASKED ABOUT THE PART WARRANTY SAME RESPONSE 60,000 MILES. CHECKING WITH SEVERAL MECHANICS IN THE AREA AND ON LINE BOTH INCIDENCES SEEMS TO BE A REOCCURRING PROBLEM FOR PEOPLE WHO OWN TRUCKS OF THIS PERIOD. PLEASE CHECK INTO THIS.
Corrective Action:
THE FIRST SET OF BRAKE PADS WERE GM REPLACEMENT, THEY DID NOT STOP THE TRUCK AS WELL AS THE ORIGINAL. SO I REPLACED THE PADS WITH RAYBESTOS BRAKE PADS, STILL NOT SATISFIED WITH THE STOPPING DISTANCE. AGAIN I WENT WITH NAPA CERAMIC PADS THEY CAUSED THE BREAKS TO SQUEAL WHEN THE BRAKES WERE APPLIED. NOW MY MECHANIC HAS REPLACED THEM WITH O RELLY NAME PADS AND THE STOPPING DISTANCE IS STILL INCREASING. THE OTHER PROBLEM WAS AROUND 58,000 MILES MY TRUCK BEGAN SHIFTING HARD AND JERKING. WHEN I TOOK IT TO DEACON JONES CHEVROLET IN SMITHFIELD NC, THEY REPLACED THE TORQUE CONVERTER AT NO CHARGE. NOW AT 63,000 MILES ITS DOING THE SAME THING. GM STATES EVEN IF THEY REPLACED THE PART THE WARRANTY ONLY COVERS TO 60,000. MILES. WHEN ASKED ABOUT THE PART WARRANTY SAME RESPONSE 60,000 MILES. CHECKING WITH SEVERAL MECHANICS IN THE AREA AND ON LINE BOTH INCIDENCES SEEMS TO BE A REOCCURRING PROBLEM FOR PEOPLE WHO OWN TRUCKS OF THIS PERIOD. PLEASE CHECK INTO THIS.
Additional Notes:
THE FIRST SET OF BRAKE PADS WERE GM REPLACEMENT, THEY DID NOT STOP THE TRUCK AS WELL AS THE ORIGINAL. SO I REPLACED THE PADS WITH RAYBESTOS BRAKE PADS, STILL NOT SATISFIED WITH THE STOPPING DISTANCE. AGAIN I WENT WITH NAPA CERAMIC PADS THEY CAUSED THE BREAKS TO SQUEAL WHEN THE BRAKES WERE APPLIED. NOW MY MECHANIC HAS REPLACED THEM WITH O RELLY NAME PADS AND THE STOPPING DISTANCE IS STILL INCREASING. THE OTHER PROBLEM WAS AROUND 58,000 MILES MY TRUCK BEGAN SHIFTING HARD AND JERKING. WHEN I TOOK IT TO DEACON JONES CHEVROLET IN SMITHFIELD NC, THEY REPLACED THE TORQUE CONVERTER AT NO CHARGE. NOW AT 63,000 MILES ITS DOING THE SAME THING. GM STATES EVEN IF THEY REPLACED THE PART THE WARRANTY ONLY COVERS TO 60,000. MILES. WHEN ASKED ABOUT THE PART WARRANTY SAME RESPONSE 60,000 MILES. CHECKING WITH SEVERAL MECHANICS IN THE AREA AND ON LINE BOTH INCIDENCES SEEMS TO BE A REOCCURRING PROBLEM FOR PEOPLE WHO OWN TRUCKS OF THIS PERIOD. PLEASE CHECK INTO THIS.
Mfg Campaign: 11155475
Recall Date: Dec 2, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE FIRST SET OF BRAKE PADS WERE GM REPLACEMENT, THEY DID NOT STOP THE TRUCK AS WELL AS THE ORIGINAL. SO I REPLACED THE PADS WITH RAYBESTOS BRAKE PADS, STILL NOT SATISFIED WITH THE STOPPING DISTANCE. AGAIN I WENT WITH NAPA CERAMIC PADS THEY CAUSED THE BREAKS TO SQUEAL WHEN THE BRAKES WERE APPLIED. NOW MY MECHANIC HAS REPLACED THEM WITH O RELLY NAME PADS AND THE STOPPING DISTANCE IS STILL INCREASING. THE OTHER PROBLEM WAS AROUND 58,000 MILES MY TRUCK BEGAN SHIFTING HARD AND JERKING. WHEN I TOOK IT TO DEACON JONES CHEVROLET IN SMITHFIELD NC, THEY REPLACED THE TORQUE CONVERTER AT NO CHARGE. NOW AT 63,000 MILES ITS DOING THE SAME THING. GM STATES EVEN IF THEY REPLACED THE PART THE WARRANTY ONLY COVERS TO 60,000. MILES. WHEN ASKED ABOUT THE PART WARRANTY SAME RESPONSE 60,000 MILES. CHECKING WITH SEVERAL MECHANICS IN THE AREA AND ON LINE BOTH INCIDENCES SEEMS TO BE A REOCCURRING PROBLEM FOR PEOPLE WHO OWN TRUCKS OF THIS PERIOD. PLEASE CHECK INTO THIS.
Corrective Action:
THE FIRST SET OF BRAKE PADS WERE GM REPLACEMENT, THEY DID NOT STOP THE TRUCK AS WELL AS THE ORIGINAL. SO I REPLACED THE PADS WITH RAYBESTOS BRAKE PADS, STILL NOT SATISFIED WITH THE STOPPING DISTANCE. AGAIN I WENT WITH NAPA CERAMIC PADS THEY CAUSED THE BREAKS TO SQUEAL WHEN THE BRAKES WERE APPLIED. NOW MY MECHANIC HAS REPLACED THEM WITH O RELLY NAME PADS AND THE STOPPING DISTANCE IS STILL INCREASING. THE OTHER PROBLEM WAS AROUND 58,000 MILES MY TRUCK BEGAN SHIFTING HARD AND JERKING. WHEN I TOOK IT TO DEACON JONES CHEVROLET IN SMITHFIELD NC, THEY REPLACED THE TORQUE CONVERTER AT NO CHARGE. NOW AT 63,000 MILES ITS DOING THE SAME THING. GM STATES EVEN IF THEY REPLACED THE PART THE WARRANTY ONLY COVERS TO 60,000. MILES. WHEN ASKED ABOUT THE PART WARRANTY SAME RESPONSE 60,000 MILES. CHECKING WITH SEVERAL MECHANICS IN THE AREA AND ON LINE BOTH INCIDENCES SEEMS TO BE A REOCCURRING PROBLEM FOR PEOPLE WHO OWN TRUCKS OF THIS PERIOD. PLEASE CHECK INTO THIS.
Additional Notes:
THE FIRST SET OF BRAKE PADS WERE GM REPLACEMENT, THEY DID NOT STOP THE TRUCK AS WELL AS THE ORIGINAL. SO I REPLACED THE PADS WITH RAYBESTOS BRAKE PADS, STILL NOT SATISFIED WITH THE STOPPING DISTANCE. AGAIN I WENT WITH NAPA CERAMIC PADS THEY CAUSED THE BREAKS TO SQUEAL WHEN THE BRAKES WERE APPLIED. NOW MY MECHANIC HAS REPLACED THEM WITH O RELLY NAME PADS AND THE STOPPING DISTANCE IS STILL INCREASING. THE OTHER PROBLEM WAS AROUND 58,000 MILES MY TRUCK BEGAN SHIFTING HARD AND JERKING. WHEN I TOOK IT TO DEACON JONES CHEVROLET IN SMITHFIELD NC, THEY REPLACED THE TORQUE CONVERTER AT NO CHARGE. NOW AT 63,000 MILES ITS DOING THE SAME THING. GM STATES EVEN IF THEY REPLACED THE PART THE WARRANTY ONLY COVERS TO 60,000. MILES. WHEN ASKED ABOUT THE PART WARRANTY SAME RESPONSE 60,000 MILES. CHECKING WITH SEVERAL MECHANICS IN THE AREA AND ON LINE BOTH INCIDENCES SEEMS TO BE A REOCCURRING PROBLEM FOR PEOPLE WHO OWN TRUCKS OF THIS PERIOD. PLEASE CHECK INTO THIS.
Mfg Campaign: 11155475
Recall Date: Dec 2, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKES BECAME VERY DIFFICULT TO PRESS WHILE TRYING TO STOP FROM A SLOW SPEED. THIS HAPPENED SEVERAL TIMES WHILE EITHER IN STOP AND GO TRAFFIC OR GOING THROUGH A DRIVE THROUGH. I HAD TO PRESS EXTREMELY HARD ON THE PEDAL IN ORDER TO PREVENT FROM HITTING THE VEHICLE IN FRONT OF ME. THIS ISSUE DID NOT SEEM TO OCCUR AT HIGHER SPEEDS.
Corrective Action:
THE BRAKES BECAME VERY DIFFICULT TO PRESS WHILE TRYING TO STOP FROM A SLOW SPEED. THIS HAPPENED SEVERAL TIMES WHILE EITHER IN STOP AND GO TRAFFIC OR GOING THROUGH A DRIVE THROUGH. I HAD TO PRESS EXTREMELY HARD ON THE PEDAL IN ORDER TO PREVENT FROM HITTING THE VEHICLE IN FRONT OF ME. THIS ISSUE DID NOT SEEM TO OCCUR AT HIGHER SPEEDS.
Additional Notes:
THE BRAKES BECAME VERY DIFFICULT TO PRESS WHILE TRYING TO STOP FROM A SLOW SPEED. THIS HAPPENED SEVERAL TIMES WHILE EITHER IN STOP AND GO TRAFFIC OR GOING THROUGH A DRIVE THROUGH. I HAD TO PRESS EXTREMELY HARD ON THE PEDAL IN ORDER TO PREVENT FROM HITTING THE VEHICLE IN FRONT OF ME. THIS ISSUE DID NOT SEEM TO OCCUR AT HIGHER SPEEDS.
Mfg Campaign: 11155340
Recall Date: Dec 1, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
DEC 1ST 2018, I'M IN A PARKING LOT PULLING INTO A PARKING SPACE HEAD FIRST, WHEN I NEEDED TO STRAIGHTEN MY TRUCK OUT, I PUT IT IN REVERSE TO PULLOUT AND STRAIGHTEN IT OUT, WHEN I HIT MY BRAKE PEDAL SUDDENLY THE PEDAL HAS A LOT OF PRESSURE AND MAKES IT DIFFICULT TO COME TO A STOP. THEN PULL FORWARD AGAIN TO PARK AND YET THE PEDAL BECOMES ROCK HARD MAKING EVEN MORE DIFFICULT TO STOP THE TRUCK MOVING FORWARD, A COUPLE FEET. THEN FINALLY STOPPING BEFORE HITTING THE CAR IN FRONT OF ME. I NOW CALL THE DEALERSHIP TO TAKE IT IN AND SEE WHAT'S GOING ON BECAUSE NOW THIS PUTS MYSELF, MY FAMILY, AND EVERYONE AROUND ME IN DANGER IF I'M NOT ABLE TO STOP MY TRUCK.
Corrective Action:
DEC 1ST 2018, I'M IN A PARKING LOT PULLING INTO A PARKING SPACE HEAD FIRST, WHEN I NEEDED TO STRAIGHTEN MY TRUCK OUT, I PUT IT IN REVERSE TO PULLOUT AND STRAIGHTEN IT OUT, WHEN I HIT MY BRAKE PEDAL SUDDENLY THE PEDAL HAS A LOT OF PRESSURE AND MAKES IT DIFFICULT TO COME TO A STOP. THEN PULL FORWARD AGAIN TO PARK AND YET THE PEDAL BECOMES ROCK HARD MAKING EVEN MORE DIFFICULT TO STOP THE TRUCK MOVING FORWARD, A COUPLE FEET. THEN FINALLY STOPPING BEFORE HITTING THE CAR IN FRONT OF ME. I NOW CALL THE DEALERSHIP TO TAKE IT IN AND SEE WHAT'S GOING ON BECAUSE NOW THIS PUTS MYSELF, MY FAMILY, AND EVERYONE AROUND ME IN DANGER IF I'M NOT ABLE TO STOP MY TRUCK.
Additional Notes:
DEC 1ST 2018, I'M IN A PARKING LOT PULLING INTO A PARKING SPACE HEAD FIRST, WHEN I NEEDED TO STRAIGHTEN MY TRUCK OUT, I PUT IT IN REVERSE TO PULLOUT AND STRAIGHTEN IT OUT, WHEN I HIT MY BRAKE PEDAL SUDDENLY THE PEDAL HAS A LOT OF PRESSURE AND MAKES IT DIFFICULT TO COME TO A STOP. THEN PULL FORWARD AGAIN TO PARK AND YET THE PEDAL BECOMES ROCK HARD MAKING EVEN MORE DIFFICULT TO STOP THE TRUCK MOVING FORWARD, A COUPLE FEET. THEN FINALLY STOPPING BEFORE HITTING THE CAR IN FRONT OF ME. I NOW CALL THE DEALERSHIP TO TAKE IT IN AND SEE WHAT'S GOING ON BECAUSE NOW THIS PUTS MYSELF, MY FAMILY, AND EVERYONE AROUND ME IN DANGER IF I'M NOT ABLE TO STOP MY TRUCK.
Mfg Campaign: 11155349
Recall Date: Dec 1, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I BELIEVE CHEVROLET 1500 SERIES TRUCKS ARE NOT MANUFACTURED WITH BRAKES THAT STOP THE VEHICLE SOON ENOUGH. I HAVE A PROBLEM WHEN I HAVE DRIVEN MY TRUCK FOR A WHILE, LONG ENOUGH THAT THE BRAKE SYSTEM GETS PRETTY WARM, OR DOWN HILLS,,( NOT STEEP HILLS). THE BRAKES DO NOT NOT BRAKE VERY WELL, ALONG WITH MAKING A GRINDING - RUMBLING NOISE FROM THE FRONT OF THE VEHICLE. IT ALSO FEELS LIKE LIKE THE BRAKES ARE METAL ON METAL. I HAVE ASKED THE DEALERSHIP TO CHECK INTO IT, AND THE SAY, NOTHING WRONG, BRAKES HAVE LOTS OF BRAKE PAD LEFT. WHEN I ASK THEM IF THEY HAVE HEARD OF ANY ISSUES REGARDING BRAKE FADE, AND NOISE, THEY SAY NO. LAST YEAR GM CAME UP WITH A FRONT BRAKE UPGRADE KIT IN THEIR PARTS DEPARTMENT, WHICH IS A 6 PISTON CALLIPER AND UPGRADED PADS FOR THE TRUCK, BUT IT COSTS $4000. ON THE 2019, THEY HAVE ADDED THIS UPGRADE KIT AS AN OPTION WHEN YOU BUILD AND PRICE A NEW TRUCK. THAT TELLS ME THAT THAT THEY KNOW THERE IS AN ISSUE WITH THEIR TRUCKS, BUT THEY WON'T ADMIT IT.
Corrective Action:
I BELIEVE CHEVROLET 1500 SERIES TRUCKS ARE NOT MANUFACTURED WITH BRAKES THAT STOP THE VEHICLE SOON ENOUGH. I HAVE A PROBLEM WHEN I HAVE DRIVEN MY TRUCK FOR A WHILE, LONG ENOUGH THAT THE BRAKE SYSTEM GETS PRETTY WARM, OR DOWN HILLS,,( NOT STEEP HILLS). THE BRAKES DO NOT NOT BRAKE VERY WELL, ALONG WITH MAKING A GRINDING - RUMBLING NOISE FROM THE FRONT OF THE VEHICLE. IT ALSO FEELS LIKE LIKE THE BRAKES ARE METAL ON METAL. I HAVE ASKED THE DEALERSHIP TO CHECK INTO IT, AND THE SAY, NOTHING WRONG, BRAKES HAVE LOTS OF BRAKE PAD LEFT. WHEN I ASK THEM IF THEY HAVE HEARD OF ANY ISSUES REGARDING BRAKE FADE, AND NOISE, THEY SAY NO. LAST YEAR GM CAME UP WITH A FRONT BRAKE UPGRADE KIT IN THEIR PARTS DEPARTMENT, WHICH IS A 6 PISTON CALLIPER AND UPGRADED PADS FOR THE TRUCK, BUT IT COSTS $4000. ON THE 2019, THEY HAVE ADDED THIS UPGRADE KIT AS AN OPTION WHEN YOU BUILD AND PRICE A NEW TRUCK. THAT TELLS ME THAT THAT THEY KNOW THERE IS AN ISSUE WITH THEIR TRUCKS, BUT THEY WON'T ADMIT IT.
Additional Notes:
I BELIEVE CHEVROLET 1500 SERIES TRUCKS ARE NOT MANUFACTURED WITH BRAKES THAT STOP THE VEHICLE SOON ENOUGH. I HAVE A PROBLEM WHEN I HAVE DRIVEN MY TRUCK FOR A WHILE, LONG ENOUGH THAT THE BRAKE SYSTEM GETS PRETTY WARM, OR DOWN HILLS,,( NOT STEEP HILLS). THE BRAKES DO NOT NOT BRAKE VERY WELL, ALONG WITH MAKING A GRINDING - RUMBLING NOISE FROM THE FRONT OF THE VEHICLE. IT ALSO FEELS LIKE LIKE THE BRAKES ARE METAL ON METAL. I HAVE ASKED THE DEALERSHIP TO CHECK INTO IT, AND THE SAY, NOTHING WRONG, BRAKES HAVE LOTS OF BRAKE PAD LEFT. WHEN I ASK THEM IF THEY HAVE HEARD OF ANY ISSUES REGARDING BRAKE FADE, AND NOISE, THEY SAY NO. LAST YEAR GM CAME UP WITH A FRONT BRAKE UPGRADE KIT IN THEIR PARTS DEPARTMENT, WHICH IS A 6 PISTON CALLIPER AND UPGRADED PADS FOR THE TRUCK, BUT IT COSTS $4000. ON THE 2019, THEY HAVE ADDED THIS UPGRADE KIT AS AN OPTION WHEN YOU BUILD AND PRICE A NEW TRUCK. THAT TELLS ME THAT THAT THEY KNOW THERE IS AN ISSUE WITH THEIR TRUCKS, BUT THEY WON'T ADMIT IT.
Mfg Campaign: 11154492
Recall Date: Nov 28, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING AT SLOW SPEED (15 MPH AND LESS) IN SHOPPING CENTER PARKING LOT STOP AND GO SITUATION THE BRAKES WOULD NOT STOP THE VEHICLE. BRAKES SEEMED TO BE GRABBING AND PETAL BECAME EXCESSIVELY HARD. DEALERSHIP REPLACED VACUUM PUMP & SENSOR, LABOR AND PARTS $605.41. MILEAGE 56827
Corrective Action:
WHILE DRIVING AT SLOW SPEED (15 MPH AND LESS) IN SHOPPING CENTER PARKING LOT STOP AND GO SITUATION THE BRAKES WOULD NOT STOP THE VEHICLE. BRAKES SEEMED TO BE GRABBING AND PETAL BECAME EXCESSIVELY HARD. DEALERSHIP REPLACED VACUUM PUMP & SENSOR, LABOR AND PARTS $605.41. MILEAGE 56827
Additional Notes:
WHILE DRIVING AT SLOW SPEED (15 MPH AND LESS) IN SHOPPING CENTER PARKING LOT STOP AND GO SITUATION THE BRAKES WOULD NOT STOP THE VEHICLE. BRAKES SEEMED TO BE GRABBING AND PETAL BECAME EXCESSIVELY HARD. DEALERSHIP REPLACED VACUUM PUMP & SENSOR, LABOR AND PARTS $605.41. MILEAGE 56827
Mfg Campaign: 11154516
Recall Date: Nov 28, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury