Complaints & Recalls
Official Safety Recalls - Important!
17 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2016 Chevrolet Silverado 1500, 2015-2016 Chevrolet Tahoe, and 2014-2015 GMC Sierra 1500 vehicles that may have received an incorrect replacement tensioner cable assembly as part of a previous recall remedy or a subsequent repair. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212330040
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202309680
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 1500 and Tahoe Police Pursuit and Special-Service vehicles. The flexible steel cable connecting the driver's seat belt to the outboard side of the seat may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18156
Recall Date: May 3, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
980 ComplaintsGeneral Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
REAR LEAF SPRING ASSEMBLY, LEAF SPRING BUSHINGS AND HARDWARE PREMATURE FAILURE. POSSIBLE LEAF SPRING AND OR FRAME MOUNT INADEQUATELY DESIGNED. REAR LEAF SPRING ASSEMBLY, SPECIFICALLY THE BUSHINGS AND MOUNTING HARDWARE FAILED ON ONE SET OF LEAF SPRINGS, AND IS IN THE PROCESS OF FAILING ON A SECOND REPLACEMENT SET, RESULTING IN UNDESIRABLE BIND/WOBBLE SOUNDS AND HOLLOW THUMP NOISE FELT INSIDE THE CABIN (NOISE SIMILAR TO A LOOSE SPARE TIRE WOBBLING AND STRIKING THE UNDERSIDE OF THE TRUCK BED). THE PROBLEM IS MOST NOTICEABLE AT LOW SPEEDS BOTH IN REVERSE AND FORWARD. THE MORE MILES ON THE VEHICLE, THE LOUDER AND MORE FREQUENT THE ISSUE BECOMES. THE CONCERN IS OF PREMATURE PART FAILURE OR BREAKAGE RESULTING IN INJURY. THE ORIGINAL SET OF GM LEAF SPRINGS THAT WERE INSTALLED AT THE GM FACTORY WERE MANUFACTURED IN CANADA AND FAILED AROUND 15,000 MILES. GM REPLACEMENT LEAF SPRINGS INSTALLED WERE MADE IN MEXICO AND ARE FAILING AT ABOUT 15,000 MILES. THE TOTAL MILEAGE ON THE VEHICLE AS OF 5/30/2017 IS ABOUT 30,000 MILES. THE VEHICLE IS WELL CARED FOR AND IS ALWAYS SERVICED AT THE GM DEALERSHIP AT MANUFACTURER'S RECOMMENDED INTERVALS. MOSTLY HIGHWAY MILES. PRIMARILY DAILY COMMUTER VEHICLE TO AND FROM A DESK JOB. NO HAULING OR LOADS IN THE BED OF THE TRUCK. THE MANUFACTURER/DEALERS ISSUED TSB'S RECOMMENDING TO PRESSURE WASH THE LEAF SPRING ASSEMBLY, CHECK SUSPENSION HARDWARE TORQUE SPECS, AND DISASSEMBLE, LUBE AND RE-ASSEMBLE THE LEAF SPRING PACK. THESE HAVE BEEN PERFORMED BY A GM DEALER AND DID NOT RESOLVE THE PROBLEM. REPLACING THE SPRINGS HAS NOT PERMANENTLY RESOLVED THE ISSUE. GM TRUCK FORUMS INDICATE OTHER OWNERS OF THIS MODEL AND YEAR+/- REPORT THE SIMILAR EXPERIENCES IN THE CHEVROLET SILVERADO 1500 AND SIERRA MODEL GM PICKUPS. SOME OWNERS HAVE REPLACED FACTORY PARTS WITH AFTERMARKET LEAF SPRINGS WITH SUCCESS IN PERMANANTLY RESOLVING THE ISSUE AND CONCERN.
Corrective Action:
REAR LEAF SPRING ASSEMBLY, LEAF SPRING BUSHINGS AND HARDWARE PREMATURE FAILURE. POSSIBLE LEAF SPRING AND OR FRAME MOUNT INADEQUATELY DESIGNED. REAR LEAF SPRING ASSEMBLY, SPECIFICALLY THE BUSHINGS AND MOUNTING HARDWARE FAILED ON ONE SET OF LEAF SPRINGS, AND IS IN THE PROCESS OF FAILING ON A SECOND REPLACEMENT SET, RESULTING IN UNDESIRABLE BIND/WOBBLE SOUNDS AND HOLLOW THUMP NOISE FELT INSIDE THE CABIN (NOISE SIMILAR TO A LOOSE SPARE TIRE WOBBLING AND STRIKING THE UNDERSIDE OF THE TRUCK BED). THE PROBLEM IS MOST NOTICEABLE AT LOW SPEEDS BOTH IN REVERSE AND FORWARD. THE MORE MILES ON THE VEHICLE, THE LOUDER AND MORE FREQUENT THE ISSUE BECOMES. THE CONCERN IS OF PREMATURE PART FAILURE OR BREAKAGE RESULTING IN INJURY. THE ORIGINAL SET OF GM LEAF SPRINGS THAT WERE INSTALLED AT THE GM FACTORY WERE MANUFACTURED IN CANADA AND FAILED AROUND 15,000 MILES. GM REPLACEMENT LEAF SPRINGS INSTALLED WERE MADE IN MEXICO AND ARE FAILING AT ABOUT 15,000 MILES. THE TOTAL MILEAGE ON THE VEHICLE AS OF 5/30/2017 IS ABOUT 30,000 MILES. THE VEHICLE IS WELL CARED FOR AND IS ALWAYS SERVICED AT THE GM DEALERSHIP AT MANUFACTURER'S RECOMMENDED INTERVALS. MOSTLY HIGHWAY MILES. PRIMARILY DAILY COMMUTER VEHICLE TO AND FROM A DESK JOB. NO HAULING OR LOADS IN THE BED OF THE TRUCK. THE MANUFACTURER/DEALERS ISSUED TSB'S RECOMMENDING TO PRESSURE WASH THE LEAF SPRING ASSEMBLY, CHECK SUSPENSION HARDWARE TORQUE SPECS, AND DISASSEMBLE, LUBE AND RE-ASSEMBLE THE LEAF SPRING PACK. THESE HAVE BEEN PERFORMED BY A GM DEALER AND DID NOT RESOLVE THE PROBLEM. REPLACING THE SPRINGS HAS NOT PERMANENTLY RESOLVED THE ISSUE. GM TRUCK FORUMS INDICATE OTHER OWNERS OF THIS MODEL AND YEAR+/- REPORT THE SIMILAR EXPERIENCES IN THE CHEVROLET SILVERADO 1500 AND SIERRA MODEL GM PICKUPS. SOME OWNERS HAVE REPLACED FACTORY PARTS WITH AFTERMARKET LEAF SPRINGS WITH SUCCESS IN PERMANANTLY RESOLVING THE ISSUE AND CONCERN.
Additional Notes:
REAR LEAF SPRING ASSEMBLY, LEAF SPRING BUSHINGS AND HARDWARE PREMATURE FAILURE. POSSIBLE LEAF SPRING AND OR FRAME MOUNT INADEQUATELY DESIGNED. REAR LEAF SPRING ASSEMBLY, SPECIFICALLY THE BUSHINGS AND MOUNTING HARDWARE FAILED ON ONE SET OF LEAF SPRINGS, AND IS IN THE PROCESS OF FAILING ON A SECOND REPLACEMENT SET, RESULTING IN UNDESIRABLE BIND/WOBBLE SOUNDS AND HOLLOW THUMP NOISE FELT INSIDE THE CABIN (NOISE SIMILAR TO A LOOSE SPARE TIRE WOBBLING AND STRIKING THE UNDERSIDE OF THE TRUCK BED). THE PROBLEM IS MOST NOTICEABLE AT LOW SPEEDS BOTH IN REVERSE AND FORWARD. THE MORE MILES ON THE VEHICLE, THE LOUDER AND MORE FREQUENT THE ISSUE BECOMES. THE CONCERN IS OF PREMATURE PART FAILURE OR BREAKAGE RESULTING IN INJURY. THE ORIGINAL SET OF GM LEAF SPRINGS THAT WERE INSTALLED AT THE GM FACTORY WERE MANUFACTURED IN CANADA AND FAILED AROUND 15,000 MILES. GM REPLACEMENT LEAF SPRINGS INSTALLED WERE MADE IN MEXICO AND ARE FAILING AT ABOUT 15,000 MILES. THE TOTAL MILEAGE ON THE VEHICLE AS OF 5/30/2017 IS ABOUT 30,000 MILES. THE VEHICLE IS WELL CARED FOR AND IS ALWAYS SERVICED AT THE GM DEALERSHIP AT MANUFACTURER'S RECOMMENDED INTERVALS. MOSTLY HIGHWAY MILES. PRIMARILY DAILY COMMUTER VEHICLE TO AND FROM A DESK JOB. NO HAULING OR LOADS IN THE BED OF THE TRUCK. THE MANUFACTURER/DEALERS ISSUED TSB'S RECOMMENDING TO PRESSURE WASH THE LEAF SPRING ASSEMBLY, CHECK SUSPENSION HARDWARE TORQUE SPECS, AND DISASSEMBLE, LUBE AND RE-ASSEMBLE THE LEAF SPRING PACK. THESE HAVE BEEN PERFORMED BY A GM DEALER AND DID NOT RESOLVE THE PROBLEM. REPLACING THE SPRINGS HAS NOT PERMANENTLY RESOLVED THE ISSUE. GM TRUCK FORUMS INDICATE OTHER OWNERS OF THIS MODEL AND YEAR+/- REPORT THE SIMILAR EXPERIENCES IN THE CHEVROLET SILVERADO 1500 AND SIERRA MODEL GM PICKUPS. SOME OWNERS HAVE REPLACED FACTORY PARTS WITH AFTERMARKET LEAF SPRINGS WITH SUCCESS IN PERMANANTLY RESOLVING THE ISSUE AND CONCERN.
Mfg Campaign: 10992368
Recall Date: May 30, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE INTERMITTENTLY LOSES ALL ELECTRICAL CONTROLS: POWER STEERING, ENGINE POWER, STABILITRAK, AIRBAGS. ALL ELECTRICAL SYSTEMS ARE COMPROMISED AND THE VEHICLE LOSES ALL POWER. ONCE THE VEHICLE IS TURNED OFF AND BACK ON A FEW TIMES IT WILL GO INTO A 'LIMP MODE'. I'VE BEEN STRANDED IN THE VEHICLE 4 TIMES. I HAVE HAD THIS HAPPEN TWICE WHILE DRIVING DOWN THE FREEWAY, ONCE DRIVING IN A PARKING LOT, AND TWICE WHEN FIRST STARTING THE VEHICLE. DURING ONE INCIDENT ON THE FREEWAY I WAS IN THE CENTER LANE AND LOST ALL ENGINE POWER, AIRBAGS, SAFETY CONTROLS, AND POWER STEERING. I WAS ABLE TO COAST AND MAKE MY WAY OVER TO THE SHOULDER. GM AND THE DEALERSHIP HAVE BEEN UNABLE TO RESOLVE THE ISSUE AND ARE NOW REFUSING TO HONOR THE WARRANTY, REPLACE THE VEHICLE, OR REFUND THE PURCHASE. THIS HAS BEEN A SERIOUS SAFETY ISSUE. I'VE HAD MY WIFE AND TWO SMALL CHILDREN IN THE VEHICLE WHEN IT HAS DIED ON THE FREEWAY. NOT ONLY IS IT A SIGNIFICANT DANGER TO MYSELF AND MY FAMILY, BUT ANY OTHER VEHICLES IN CLOSE PROXIMITY. AS SUCH I HAVE REFUSED TO DRIVE THE VEHICLE ANY LONGER, BUT GM SEEMS INTENT ON IGNORING THIS.
Corrective Action:
VEHICLE INTERMITTENTLY LOSES ALL ELECTRICAL CONTROLS: POWER STEERING, ENGINE POWER, STABILITRAK, AIRBAGS. ALL ELECTRICAL SYSTEMS ARE COMPROMISED AND THE VEHICLE LOSES ALL POWER. ONCE THE VEHICLE IS TURNED OFF AND BACK ON A FEW TIMES IT WILL GO INTO A 'LIMP MODE'. I'VE BEEN STRANDED IN THE VEHICLE 4 TIMES. I HAVE HAD THIS HAPPEN TWICE WHILE DRIVING DOWN THE FREEWAY, ONCE DRIVING IN A PARKING LOT, AND TWICE WHEN FIRST STARTING THE VEHICLE. DURING ONE INCIDENT ON THE FREEWAY I WAS IN THE CENTER LANE AND LOST ALL ENGINE POWER, AIRBAGS, SAFETY CONTROLS, AND POWER STEERING. I WAS ABLE TO COAST AND MAKE MY WAY OVER TO THE SHOULDER. GM AND THE DEALERSHIP HAVE BEEN UNABLE TO RESOLVE THE ISSUE AND ARE NOW REFUSING TO HONOR THE WARRANTY, REPLACE THE VEHICLE, OR REFUND THE PURCHASE. THIS HAS BEEN A SERIOUS SAFETY ISSUE. I'VE HAD MY WIFE AND TWO SMALL CHILDREN IN THE VEHICLE WHEN IT HAS DIED ON THE FREEWAY. NOT ONLY IS IT A SIGNIFICANT DANGER TO MYSELF AND MY FAMILY, BUT ANY OTHER VEHICLES IN CLOSE PROXIMITY. AS SUCH I HAVE REFUSED TO DRIVE THE VEHICLE ANY LONGER, BUT GM SEEMS INTENT ON IGNORING THIS.
Additional Notes:
VEHICLE INTERMITTENTLY LOSES ALL ELECTRICAL CONTROLS: POWER STEERING, ENGINE POWER, STABILITRAK, AIRBAGS. ALL ELECTRICAL SYSTEMS ARE COMPROMISED AND THE VEHICLE LOSES ALL POWER. ONCE THE VEHICLE IS TURNED OFF AND BACK ON A FEW TIMES IT WILL GO INTO A 'LIMP MODE'. I'VE BEEN STRANDED IN THE VEHICLE 4 TIMES. I HAVE HAD THIS HAPPEN TWICE WHILE DRIVING DOWN THE FREEWAY, ONCE DRIVING IN A PARKING LOT, AND TWICE WHEN FIRST STARTING THE VEHICLE. DURING ONE INCIDENT ON THE FREEWAY I WAS IN THE CENTER LANE AND LOST ALL ENGINE POWER, AIRBAGS, SAFETY CONTROLS, AND POWER STEERING. I WAS ABLE TO COAST AND MAKE MY WAY OVER TO THE SHOULDER. GM AND THE DEALERSHIP HAVE BEEN UNABLE TO RESOLVE THE ISSUE AND ARE NOW REFUSING TO HONOR THE WARRANTY, REPLACE THE VEHICLE, OR REFUND THE PURCHASE. THIS HAS BEEN A SERIOUS SAFETY ISSUE. I'VE HAD MY WIFE AND TWO SMALL CHILDREN IN THE VEHICLE WHEN IT HAS DIED ON THE FREEWAY. NOT ONLY IS IT A SIGNIFICANT DANGER TO MYSELF AND MY FAMILY, BUT ANY OTHER VEHICLES IN CLOSE PROXIMITY. AS SUCH I HAVE REFUSED TO DRIVE THE VEHICLE ANY LONGER, BUT GM SEEMS INTENT ON IGNORING THIS.
Mfg Campaign: 10991370
Recall Date: May 24, 2017
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE INTERMITTENTLY LOSES ALL ELECTRICAL CONTROLS: POWER STEERING, ENGINE POWER, STABILITRAK, AIRBAGS. ALL ELECTRICAL SYSTEMS ARE COMPROMISED AND THE VEHICLE LOSES ALL POWER. ONCE THE VEHICLE IS TURNED OFF AND BACK ON A FEW TIMES IT WILL GO INTO A 'LIMP MODE'. I'VE BEEN STRANDED IN THE VEHICLE 4 TIMES. I HAVE HAD THIS HAPPEN TWICE WHILE DRIVING DOWN THE FREEWAY, ONCE DRIVING IN A PARKING LOT, AND TWICE WHEN FIRST STARTING THE VEHICLE. DURING ONE INCIDENT ON THE FREEWAY I WAS IN THE CENTER LANE AND LOST ALL ENGINE POWER, AIRBAGS, SAFETY CONTROLS, AND POWER STEERING. I WAS ABLE TO COAST AND MAKE MY WAY OVER TO THE SHOULDER. GM AND THE DEALERSHIP HAVE BEEN UNABLE TO RESOLVE THE ISSUE AND ARE NOW REFUSING TO HONOR THE WARRANTY, REPLACE THE VEHICLE, OR REFUND THE PURCHASE. THIS HAS BEEN A SERIOUS SAFETY ISSUE. I'VE HAD MY WIFE AND TWO SMALL CHILDREN IN THE VEHICLE WHEN IT HAS DIED ON THE FREEWAY. NOT ONLY IS IT A SIGNIFICANT DANGER TO MYSELF AND MY FAMILY, BUT ANY OTHER VEHICLES IN CLOSE PROXIMITY. AS SUCH I HAVE REFUSED TO DRIVE THE VEHICLE ANY LONGER, BUT GM SEEMS INTENT ON IGNORING THIS.
Corrective Action:
VEHICLE INTERMITTENTLY LOSES ALL ELECTRICAL CONTROLS: POWER STEERING, ENGINE POWER, STABILITRAK, AIRBAGS. ALL ELECTRICAL SYSTEMS ARE COMPROMISED AND THE VEHICLE LOSES ALL POWER. ONCE THE VEHICLE IS TURNED OFF AND BACK ON A FEW TIMES IT WILL GO INTO A 'LIMP MODE'. I'VE BEEN STRANDED IN THE VEHICLE 4 TIMES. I HAVE HAD THIS HAPPEN TWICE WHILE DRIVING DOWN THE FREEWAY, ONCE DRIVING IN A PARKING LOT, AND TWICE WHEN FIRST STARTING THE VEHICLE. DURING ONE INCIDENT ON THE FREEWAY I WAS IN THE CENTER LANE AND LOST ALL ENGINE POWER, AIRBAGS, SAFETY CONTROLS, AND POWER STEERING. I WAS ABLE TO COAST AND MAKE MY WAY OVER TO THE SHOULDER. GM AND THE DEALERSHIP HAVE BEEN UNABLE TO RESOLVE THE ISSUE AND ARE NOW REFUSING TO HONOR THE WARRANTY, REPLACE THE VEHICLE, OR REFUND THE PURCHASE. THIS HAS BEEN A SERIOUS SAFETY ISSUE. I'VE HAD MY WIFE AND TWO SMALL CHILDREN IN THE VEHICLE WHEN IT HAS DIED ON THE FREEWAY. NOT ONLY IS IT A SIGNIFICANT DANGER TO MYSELF AND MY FAMILY, BUT ANY OTHER VEHICLES IN CLOSE PROXIMITY. AS SUCH I HAVE REFUSED TO DRIVE THE VEHICLE ANY LONGER, BUT GM SEEMS INTENT ON IGNORING THIS.
Additional Notes:
VEHICLE INTERMITTENTLY LOSES ALL ELECTRICAL CONTROLS: POWER STEERING, ENGINE POWER, STABILITRAK, AIRBAGS. ALL ELECTRICAL SYSTEMS ARE COMPROMISED AND THE VEHICLE LOSES ALL POWER. ONCE THE VEHICLE IS TURNED OFF AND BACK ON A FEW TIMES IT WILL GO INTO A 'LIMP MODE'. I'VE BEEN STRANDED IN THE VEHICLE 4 TIMES. I HAVE HAD THIS HAPPEN TWICE WHILE DRIVING DOWN THE FREEWAY, ONCE DRIVING IN A PARKING LOT, AND TWICE WHEN FIRST STARTING THE VEHICLE. DURING ONE INCIDENT ON THE FREEWAY I WAS IN THE CENTER LANE AND LOST ALL ENGINE POWER, AIRBAGS, SAFETY CONTROLS, AND POWER STEERING. I WAS ABLE TO COAST AND MAKE MY WAY OVER TO THE SHOULDER. GM AND THE DEALERSHIP HAVE BEEN UNABLE TO RESOLVE THE ISSUE AND ARE NOW REFUSING TO HONOR THE WARRANTY, REPLACE THE VEHICLE, OR REFUND THE PURCHASE. THIS HAS BEEN A SERIOUS SAFETY ISSUE. I'VE HAD MY WIFE AND TWO SMALL CHILDREN IN THE VEHICLE WHEN IT HAS DIED ON THE FREEWAY. NOT ONLY IS IT A SIGNIFICANT DANGER TO MYSELF AND MY FAMILY, BUT ANY OTHER VEHICLES IN CLOSE PROXIMITY. AS SUCH I HAVE REFUSED TO DRIVE THE VEHICLE ANY LONGER, BUT GM SEEMS INTENT ON IGNORING THIS.
Mfg Campaign: 10991370
Recall Date: May 24, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
VEHICLE INTERMITTENTLY LOSES ALL ELECTRICAL CONTROLS: POWER STEERING, ENGINE POWER, STABILITRAK, AIRBAGS. ALL ELECTRICAL SYSTEMS ARE COMPROMISED AND THE VEHICLE LOSES ALL POWER. ONCE THE VEHICLE IS TURNED OFF AND BACK ON A FEW TIMES IT WILL GO INTO A 'LIMP MODE'. I'VE BEEN STRANDED IN THE VEHICLE 4 TIMES. I HAVE HAD THIS HAPPEN TWICE WHILE DRIVING DOWN THE FREEWAY, ONCE DRIVING IN A PARKING LOT, AND TWICE WHEN FIRST STARTING THE VEHICLE. DURING ONE INCIDENT ON THE FREEWAY I WAS IN THE CENTER LANE AND LOST ALL ENGINE POWER, AIRBAGS, SAFETY CONTROLS, AND POWER STEERING. I WAS ABLE TO COAST AND MAKE MY WAY OVER TO THE SHOULDER. GM AND THE DEALERSHIP HAVE BEEN UNABLE TO RESOLVE THE ISSUE AND ARE NOW REFUSING TO HONOR THE WARRANTY, REPLACE THE VEHICLE, OR REFUND THE PURCHASE. THIS HAS BEEN A SERIOUS SAFETY ISSUE. I'VE HAD MY WIFE AND TWO SMALL CHILDREN IN THE VEHICLE WHEN IT HAS DIED ON THE FREEWAY. NOT ONLY IS IT A SIGNIFICANT DANGER TO MYSELF AND MY FAMILY, BUT ANY OTHER VEHICLES IN CLOSE PROXIMITY. AS SUCH I HAVE REFUSED TO DRIVE THE VEHICLE ANY LONGER, BUT GM SEEMS INTENT ON IGNORING THIS.
Corrective Action:
VEHICLE INTERMITTENTLY LOSES ALL ELECTRICAL CONTROLS: POWER STEERING, ENGINE POWER, STABILITRAK, AIRBAGS. ALL ELECTRICAL SYSTEMS ARE COMPROMISED AND THE VEHICLE LOSES ALL POWER. ONCE THE VEHICLE IS TURNED OFF AND BACK ON A FEW TIMES IT WILL GO INTO A 'LIMP MODE'. I'VE BEEN STRANDED IN THE VEHICLE 4 TIMES. I HAVE HAD THIS HAPPEN TWICE WHILE DRIVING DOWN THE FREEWAY, ONCE DRIVING IN A PARKING LOT, AND TWICE WHEN FIRST STARTING THE VEHICLE. DURING ONE INCIDENT ON THE FREEWAY I WAS IN THE CENTER LANE AND LOST ALL ENGINE POWER, AIRBAGS, SAFETY CONTROLS, AND POWER STEERING. I WAS ABLE TO COAST AND MAKE MY WAY OVER TO THE SHOULDER. GM AND THE DEALERSHIP HAVE BEEN UNABLE TO RESOLVE THE ISSUE AND ARE NOW REFUSING TO HONOR THE WARRANTY, REPLACE THE VEHICLE, OR REFUND THE PURCHASE. THIS HAS BEEN A SERIOUS SAFETY ISSUE. I'VE HAD MY WIFE AND TWO SMALL CHILDREN IN THE VEHICLE WHEN IT HAS DIED ON THE FREEWAY. NOT ONLY IS IT A SIGNIFICANT DANGER TO MYSELF AND MY FAMILY, BUT ANY OTHER VEHICLES IN CLOSE PROXIMITY. AS SUCH I HAVE REFUSED TO DRIVE THE VEHICLE ANY LONGER, BUT GM SEEMS INTENT ON IGNORING THIS.
Additional Notes:
VEHICLE INTERMITTENTLY LOSES ALL ELECTRICAL CONTROLS: POWER STEERING, ENGINE POWER, STABILITRAK, AIRBAGS. ALL ELECTRICAL SYSTEMS ARE COMPROMISED AND THE VEHICLE LOSES ALL POWER. ONCE THE VEHICLE IS TURNED OFF AND BACK ON A FEW TIMES IT WILL GO INTO A 'LIMP MODE'. I'VE BEEN STRANDED IN THE VEHICLE 4 TIMES. I HAVE HAD THIS HAPPEN TWICE WHILE DRIVING DOWN THE FREEWAY, ONCE DRIVING IN A PARKING LOT, AND TWICE WHEN FIRST STARTING THE VEHICLE. DURING ONE INCIDENT ON THE FREEWAY I WAS IN THE CENTER LANE AND LOST ALL ENGINE POWER, AIRBAGS, SAFETY CONTROLS, AND POWER STEERING. I WAS ABLE TO COAST AND MAKE MY WAY OVER TO THE SHOULDER. GM AND THE DEALERSHIP HAVE BEEN UNABLE TO RESOLVE THE ISSUE AND ARE NOW REFUSING TO HONOR THE WARRANTY, REPLACE THE VEHICLE, OR REFUND THE PURCHASE. THIS HAS BEEN A SERIOUS SAFETY ISSUE. I'VE HAD MY WIFE AND TWO SMALL CHILDREN IN THE VEHICLE WHEN IT HAS DIED ON THE FREEWAY. NOT ONLY IS IT A SIGNIFICANT DANGER TO MYSELF AND MY FAMILY, BUT ANY OTHER VEHICLES IN CLOSE PROXIMITY. AS SUCH I HAVE REFUSED TO DRIVE THE VEHICLE ANY LONGER, BUT GM SEEMS INTENT ON IGNORING THIS.
Mfg Campaign: 10991370
Recall Date: May 24, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
FROM THE DAY I TOOK POSESSION OF THE TRUCK I HAVE COMPLAINED OF A VIBRATION IN THE CHASIS. I WAS FIRST TOLD I HAD FLAT SPOTS ON THE TIRES AND WERE REPLACED. DID NOT RESOLVE THE ISSUE. NEXT TOLD I HAD A NAIL IN MY TIRE, HAD IT REPLACED, DID NOT RESOLVE THE ISSUE. NEXT THEY TOLD ME ABOUT A FRICTION/ROAD TEST THAT WAS NEEDED ON SOME 1500 PICK UPS. THEY "BALANCED MY TIRES" AND TOLD ME I WAS GOOD TO GO. DID NOT RESOLVE THE ISSUE AND THE VIBRATION CONTINUES. THIS HAPPENS WHEN DRIVING AT 65MPH AND ABOVE ALTHOUGH IT HAS HAPPENED AT LOWER SPEEDS.
Corrective Action:
FROM THE DAY I TOOK POSESSION OF THE TRUCK I HAVE COMPLAINED OF A VIBRATION IN THE CHASIS. I WAS FIRST TOLD I HAD FLAT SPOTS ON THE TIRES AND WERE REPLACED. DID NOT RESOLVE THE ISSUE. NEXT TOLD I HAD A NAIL IN MY TIRE, HAD IT REPLACED, DID NOT RESOLVE THE ISSUE. NEXT THEY TOLD ME ABOUT A FRICTION/ROAD TEST THAT WAS NEEDED ON SOME 1500 PICK UPS. THEY "BALANCED MY TIRES" AND TOLD ME I WAS GOOD TO GO. DID NOT RESOLVE THE ISSUE AND THE VIBRATION CONTINUES. THIS HAPPENS WHEN DRIVING AT 65MPH AND ABOVE ALTHOUGH IT HAS HAPPENED AT LOWER SPEEDS.
Additional Notes:
FROM THE DAY I TOOK POSESSION OF THE TRUCK I HAVE COMPLAINED OF A VIBRATION IN THE CHASIS. I WAS FIRST TOLD I HAD FLAT SPOTS ON THE TIRES AND WERE REPLACED. DID NOT RESOLVE THE ISSUE. NEXT TOLD I HAD A NAIL IN MY TIRE, HAD IT REPLACED, DID NOT RESOLVE THE ISSUE. NEXT THEY TOLD ME ABOUT A FRICTION/ROAD TEST THAT WAS NEEDED ON SOME 1500 PICK UPS. THEY "BALANCED MY TIRES" AND TOLD ME I WAS GOOD TO GO. DID NOT RESOLVE THE ISSUE AND THE VIBRATION CONTINUES. THIS HAPPENS WHEN DRIVING AT 65MPH AND ABOVE ALTHOUGH IT HAS HAPPENED AT LOWER SPEEDS.
Mfg Campaign: 10991151
Recall Date: May 23, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
PURCHASED TRUCK IN FEBRUARY 2017 NEW HAD 100 MILES ON IT NOW HAS 4435 MILES ON IT NOW IT'S BEEN IN THE DEALER 3 TIMES FOR VIBRATION ITSO GOING BACK FOR A 4TH TIME FOR THEVERYONE SAME ISSUE BEEN TO 2 DIFFERENT DEALERS HAS HAD 1 TIRE REPLACED ON RIGHT FRONT AND 1 RIM REPLACED ON RIGHT REAR STILL HAVE VIBRATION ISSUE THE THE DEALER IS PURCHASED IT AT SAID THERE'S NOTHING WRONG WITH IT TOOK TO 2ND DEALER THEY FOUND THE ISSUES WITH IT IT STILL HAS VIBRATION AT 55 MPH TO 70 MPH AND DEVELOPED A BAD VIBRATION AT IDLE WHEN IN PARK AND GM IS INVOLVED
Corrective Action:
PURCHASED TRUCK IN FEBRUARY 2017 NEW HAD 100 MILES ON IT NOW HAS 4435 MILES ON IT NOW IT'S BEEN IN THE DEALER 3 TIMES FOR VIBRATION ITSO GOING BACK FOR A 4TH TIME FOR THEVERYONE SAME ISSUE BEEN TO 2 DIFFERENT DEALERS HAS HAD 1 TIRE REPLACED ON RIGHT FRONT AND 1 RIM REPLACED ON RIGHT REAR STILL HAVE VIBRATION ISSUE THE THE DEALER IS PURCHASED IT AT SAID THERE'S NOTHING WRONG WITH IT TOOK TO 2ND DEALER THEY FOUND THE ISSUES WITH IT IT STILL HAS VIBRATION AT 55 MPH TO 70 MPH AND DEVELOPED A BAD VIBRATION AT IDLE WHEN IN PARK AND GM IS INVOLVED
Additional Notes:
PURCHASED TRUCK IN FEBRUARY 2017 NEW HAD 100 MILES ON IT NOW HAS 4435 MILES ON IT NOW IT'S BEEN IN THE DEALER 3 TIMES FOR VIBRATION ITSO GOING BACK FOR A 4TH TIME FOR THEVERYONE SAME ISSUE BEEN TO 2 DIFFERENT DEALERS HAS HAD 1 TIRE REPLACED ON RIGHT FRONT AND 1 RIM REPLACED ON RIGHT REAR STILL HAVE VIBRATION ISSUE THE THE DEALER IS PURCHASED IT AT SAID THERE'S NOTHING WRONG WITH IT TOOK TO 2ND DEALER THEY FOUND THE ISSUES WITH IT IT STILL HAS VIBRATION AT 55 MPH TO 70 MPH AND DEVELOPED A BAD VIBRATION AT IDLE WHEN IN PARK AND GM IS INVOLVED
Mfg Campaign: 10990754
Recall Date: May 20, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
PURCHASED TRUCK IN FEBRUARY 2017 NEW HAD 100 MILES ON IT NOW HAS 4435 MILES ON IT NOW IT'S BEEN IN THE DEALER 3 TIMES FOR VIBRATION ITSO GOING BACK FOR A 4TH TIME FOR THEVERYONE SAME ISSUE BEEN TO 2 DIFFERENT DEALERS HAS HAD 1 TIRE REPLACED ON RIGHT FRONT AND 1 RIM REPLACED ON RIGHT REAR STILL HAVE VIBRATION ISSUE THE THE DEALER IS PURCHASED IT AT SAID THERE'S NOTHING WRONG WITH IT TOOK TO 2ND DEALER THEY FOUND THE ISSUES WITH IT IT STILL HAS VIBRATION AT 55 MPH TO 70 MPH AND DEVELOPED A BAD VIBRATION AT IDLE WHEN IN PARK AND GM IS INVOLVED
Corrective Action:
PURCHASED TRUCK IN FEBRUARY 2017 NEW HAD 100 MILES ON IT NOW HAS 4435 MILES ON IT NOW IT'S BEEN IN THE DEALER 3 TIMES FOR VIBRATION ITSO GOING BACK FOR A 4TH TIME FOR THEVERYONE SAME ISSUE BEEN TO 2 DIFFERENT DEALERS HAS HAD 1 TIRE REPLACED ON RIGHT FRONT AND 1 RIM REPLACED ON RIGHT REAR STILL HAVE VIBRATION ISSUE THE THE DEALER IS PURCHASED IT AT SAID THERE'S NOTHING WRONG WITH IT TOOK TO 2ND DEALER THEY FOUND THE ISSUES WITH IT IT STILL HAS VIBRATION AT 55 MPH TO 70 MPH AND DEVELOPED A BAD VIBRATION AT IDLE WHEN IN PARK AND GM IS INVOLVED
Additional Notes:
PURCHASED TRUCK IN FEBRUARY 2017 NEW HAD 100 MILES ON IT NOW HAS 4435 MILES ON IT NOW IT'S BEEN IN THE DEALER 3 TIMES FOR VIBRATION ITSO GOING BACK FOR A 4TH TIME FOR THEVERYONE SAME ISSUE BEEN TO 2 DIFFERENT DEALERS HAS HAD 1 TIRE REPLACED ON RIGHT FRONT AND 1 RIM REPLACED ON RIGHT REAR STILL HAVE VIBRATION ISSUE THE THE DEALER IS PURCHASED IT AT SAID THERE'S NOTHING WRONG WITH IT TOOK TO 2ND DEALER THEY FOUND THE ISSUES WITH IT IT STILL HAS VIBRATION AT 55 MPH TO 70 MPH AND DEVELOPED A BAD VIBRATION AT IDLE WHEN IN PARK AND GM IS INVOLVED
Mfg Campaign: 10990754
Recall Date: May 20, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
PURCHASED TRUCK IN FEBRUARY 2017 NEW HAD 100 MILES ON IT NOW HAS 4435 MILES ON IT NOW IT'S BEEN IN THE DEALER 3 TIMES FOR VIBRATION ITSO GOING BACK FOR A 4TH TIME FOR THEVERYONE SAME ISSUE BEEN TO 2 DIFFERENT DEALERS HAS HAD 1 TIRE REPLACED ON RIGHT FRONT AND 1 RIM REPLACED ON RIGHT REAR STILL HAVE VIBRATION ISSUE THE THE DEALER IS PURCHASED IT AT SAID THERE'S NOTHING WRONG WITH IT TOOK TO 2ND DEALER THEY FOUND THE ISSUES WITH IT IT STILL HAS VIBRATION AT 55 MPH TO 70 MPH AND DEVELOPED A BAD VIBRATION AT IDLE WHEN IN PARK AND GM IS INVOLVED
Corrective Action:
PURCHASED TRUCK IN FEBRUARY 2017 NEW HAD 100 MILES ON IT NOW HAS 4435 MILES ON IT NOW IT'S BEEN IN THE DEALER 3 TIMES FOR VIBRATION ITSO GOING BACK FOR A 4TH TIME FOR THEVERYONE SAME ISSUE BEEN TO 2 DIFFERENT DEALERS HAS HAD 1 TIRE REPLACED ON RIGHT FRONT AND 1 RIM REPLACED ON RIGHT REAR STILL HAVE VIBRATION ISSUE THE THE DEALER IS PURCHASED IT AT SAID THERE'S NOTHING WRONG WITH IT TOOK TO 2ND DEALER THEY FOUND THE ISSUES WITH IT IT STILL HAS VIBRATION AT 55 MPH TO 70 MPH AND DEVELOPED A BAD VIBRATION AT IDLE WHEN IN PARK AND GM IS INVOLVED
Additional Notes:
PURCHASED TRUCK IN FEBRUARY 2017 NEW HAD 100 MILES ON IT NOW HAS 4435 MILES ON IT NOW IT'S BEEN IN THE DEALER 3 TIMES FOR VIBRATION ITSO GOING BACK FOR A 4TH TIME FOR THEVERYONE SAME ISSUE BEEN TO 2 DIFFERENT DEALERS HAS HAD 1 TIRE REPLACED ON RIGHT FRONT AND 1 RIM REPLACED ON RIGHT REAR STILL HAVE VIBRATION ISSUE THE THE DEALER IS PURCHASED IT AT SAID THERE'S NOTHING WRONG WITH IT TOOK TO 2ND DEALER THEY FOUND THE ISSUES WITH IT IT STILL HAS VIBRATION AT 55 MPH TO 70 MPH AND DEVELOPED A BAD VIBRATION AT IDLE WHEN IN PARK AND GM IS INVOLVED
Mfg Campaign: 10990754
Recall Date: May 20, 2017
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
HEADREST INTERFERES CAUSES MY HEAD TO BE PUSHED FORWARD LIMITING MY VISION OF THE ROAD. THIS IS DISTRACTING DURING OPERATION OF THE VEHICLE CAUSING ME TO NOT BE ABLE TO OPERATE THE VEHICLE IN A SAFE MANNER. AS I COMPLAINED ABOUT THIS DURING PURCHASE, THE SALESPERSON SUGGESTED THAT THE HEADREST COULD BE TURNED BACKWARDS, AS DONE BY OTHER OWNERS. AS HE TRIED THIS TWO ITEMS WERE APPARENT, FIRST WAS NO SUPPORT FOR MY HEAD DURING A REAR END CRASH, AND SECOND THERE WAS NO POSITION HOLDS FOR RAISING OR LOWERING THE HEADREST. I HAVE TRIED SEVERAL TIMES TO WORK WITH GM FOR A HEADREST PROPERLY DESIGNED TO SUPPORT MY HEAD AND BE COMFORTABLE DURING VEHICLE OPERATION. THEY HAVE STATED THE HEADREST IS WORKING ACCORDING TO MANUFACTURERS DESIGN, AND SAID I NEED TO READJUST THE SEAT. TO READJUST THE SEAT MEANS TO LEAN IT BACKWARD. THIS ACTION PUTS ME AT RISK FOR A FRONTAL CRASH BECAUSE NOW THE SEAT-BELT AND AIR BAG BECOME INEFFECTIVE ALLOWING ME TO SLIDE OUT UNDERNEATH BOTH. LEANING BACK IS NOT A COMFORTABLE POSITION FOR ME TO OPERATE THE VEHICLE. AGAIN WE GET INTO THE DISTRACTED DRIVING SCENARIO. ONE GM PERSON SUGGESTED I PURCHASE AN AFTERMARKET HEADREST, BUT WOULD NOT PROVIDE ANY INFORMATION ABOUT APPROVED AFTERMARKET HEADRESTS. I ASKED HIM ALSO ABOUT WHO WOULD BE HAVING THE LIABILITY IN CASE OF A CRASH. HE REFUSED TO ANSWER. ONE GM PERSON ALSO COMMENTED THAT THIS COMPLAINT WAS FIRST DOCUMENTED DURING THE 2010 YEAR MODEL LIGHT TRUCKS. I AM NOT LOOKING FORWARD TO BEING INVOLVED WITH AN INCIDENT BECAUSE OF THE HEADREST.
Corrective Action:
HEADREST INTERFERES CAUSES MY HEAD TO BE PUSHED FORWARD LIMITING MY VISION OF THE ROAD. THIS IS DISTRACTING DURING OPERATION OF THE VEHICLE CAUSING ME TO NOT BE ABLE TO OPERATE THE VEHICLE IN A SAFE MANNER. AS I COMPLAINED ABOUT THIS DURING PURCHASE, THE SALESPERSON SUGGESTED THAT THE HEADREST COULD BE TURNED BACKWARDS, AS DONE BY OTHER OWNERS. AS HE TRIED THIS TWO ITEMS WERE APPARENT, FIRST WAS NO SUPPORT FOR MY HEAD DURING A REAR END CRASH, AND SECOND THERE WAS NO POSITION HOLDS FOR RAISING OR LOWERING THE HEADREST. I HAVE TRIED SEVERAL TIMES TO WORK WITH GM FOR A HEADREST PROPERLY DESIGNED TO SUPPORT MY HEAD AND BE COMFORTABLE DURING VEHICLE OPERATION. THEY HAVE STATED THE HEADREST IS WORKING ACCORDING TO MANUFACTURERS DESIGN, AND SAID I NEED TO READJUST THE SEAT. TO READJUST THE SEAT MEANS TO LEAN IT BACKWARD. THIS ACTION PUTS ME AT RISK FOR A FRONTAL CRASH BECAUSE NOW THE SEAT-BELT AND AIR BAG BECOME INEFFECTIVE ALLOWING ME TO SLIDE OUT UNDERNEATH BOTH. LEANING BACK IS NOT A COMFORTABLE POSITION FOR ME TO OPERATE THE VEHICLE. AGAIN WE GET INTO THE DISTRACTED DRIVING SCENARIO. ONE GM PERSON SUGGESTED I PURCHASE AN AFTERMARKET HEADREST, BUT WOULD NOT PROVIDE ANY INFORMATION ABOUT APPROVED AFTERMARKET HEADRESTS. I ASKED HIM ALSO ABOUT WHO WOULD BE HAVING THE LIABILITY IN CASE OF A CRASH. HE REFUSED TO ANSWER. ONE GM PERSON ALSO COMMENTED THAT THIS COMPLAINT WAS FIRST DOCUMENTED DURING THE 2010 YEAR MODEL LIGHT TRUCKS. I AM NOT LOOKING FORWARD TO BEING INVOLVED WITH AN INCIDENT BECAUSE OF THE HEADREST.
Additional Notes:
HEADREST INTERFERES CAUSES MY HEAD TO BE PUSHED FORWARD LIMITING MY VISION OF THE ROAD. THIS IS DISTRACTING DURING OPERATION OF THE VEHICLE CAUSING ME TO NOT BE ABLE TO OPERATE THE VEHICLE IN A SAFE MANNER. AS I COMPLAINED ABOUT THIS DURING PURCHASE, THE SALESPERSON SUGGESTED THAT THE HEADREST COULD BE TURNED BACKWARDS, AS DONE BY OTHER OWNERS. AS HE TRIED THIS TWO ITEMS WERE APPARENT, FIRST WAS NO SUPPORT FOR MY HEAD DURING A REAR END CRASH, AND SECOND THERE WAS NO POSITION HOLDS FOR RAISING OR LOWERING THE HEADREST. I HAVE TRIED SEVERAL TIMES TO WORK WITH GM FOR A HEADREST PROPERLY DESIGNED TO SUPPORT MY HEAD AND BE COMFORTABLE DURING VEHICLE OPERATION. THEY HAVE STATED THE HEADREST IS WORKING ACCORDING TO MANUFACTURERS DESIGN, AND SAID I NEED TO READJUST THE SEAT. TO READJUST THE SEAT MEANS TO LEAN IT BACKWARD. THIS ACTION PUTS ME AT RISK FOR A FRONTAL CRASH BECAUSE NOW THE SEAT-BELT AND AIR BAG BECOME INEFFECTIVE ALLOWING ME TO SLIDE OUT UNDERNEATH BOTH. LEANING BACK IS NOT A COMFORTABLE POSITION FOR ME TO OPERATE THE VEHICLE. AGAIN WE GET INTO THE DISTRACTED DRIVING SCENARIO. ONE GM PERSON SUGGESTED I PURCHASE AN AFTERMARKET HEADREST, BUT WOULD NOT PROVIDE ANY INFORMATION ABOUT APPROVED AFTERMARKET HEADRESTS. I ASKED HIM ALSO ABOUT WHO WOULD BE HAVING THE LIABILITY IN CASE OF A CRASH. HE REFUSED TO ANSWER. ONE GM PERSON ALSO COMMENTED THAT THIS COMPLAINT WAS FIRST DOCUMENTED DURING THE 2010 YEAR MODEL LIGHT TRUCKS. I AM NOT LOOKING FORWARD TO BEING INVOLVED WITH AN INCIDENT BECAUSE OF THE HEADREST.
Mfg Campaign: 10986212
Recall Date: May 17, 2017
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SHOOK AND VIBRATED. WHEN DRIVING ABOVE 65 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER REPLACED THE TIRES AND ROTATED THE WHEELS, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SHOOK AND VIBRATED. WHEN DRIVING ABOVE 65 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER REPLACED THE TIRES AND ROTATED THE WHEELS, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SHOOK AND VIBRATED. WHEN DRIVING ABOVE 65 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER REPLACED THE TIRES AND ROTATED THE WHEELS, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 10984321
Recall Date: May 8, 2017
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SHOOK AND VIBRATED. WHEN DRIVING ABOVE 65 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER REPLACED THE TIRES AND ROTATED THE WHEELS, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SHOOK AND VIBRATED. WHEN DRIVING ABOVE 65 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER REPLACED THE TIRES AND ROTATED THE WHEELS, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SHOOK AND VIBRATED. WHEN DRIVING ABOVE 65 MPH, THE VEHICLE SHOOK VIOLENTLY AND VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS. THE DEALER REPLACED THE TIRES AND ROTATED THE WHEELS, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 10984321
Recall Date: May 8, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHEN ATTEMPTING TO TURN LEFT AT AN INTERSECTION THE STEERING WHEEL STOPPED TURNING AT ABOUT THE 10 O'CLOCK POSITION, JERKED HARD TO THE RIGHT OUT OF MY HANDS. I BRAKED AND TRIED TO TURN AGAIN, THE STEERING DID THIS REPEATLY FOR FIVE ATTEMPTS. I TURNED THE IGNITION OFF, WAITED ABOUT 10 SECONDS THEN RESTARTED THE TRUCK. THE STEERING THEN WORKED NORMALLY. MY WIFE AND I HAVE EXPERIENCED THIS TYPE OF EPISODE 5 TIMES BETWEEN US. THIS TRUCK DOES HAVE THE LANE MONITORING SYSTEM AND I HAVE EXPERIENCED THE GENTLE TUG OF THE STEERING WHEEL AND VIBRATION IN THE SEAT. THIS IS NOT LIKE THAT. THIS IS AN INTERMITTENT COMPLETE LOSS OF STEERING CONTROL. THIS HAS HAPPENED AT VERY LOW SPEED WHEN MAKING A LEFT TURN FROM A STOPPED POSITION AND IT HAS HAPPENED AT VERY LOW CONTINUOUS SPEED SUCH AS ENTERING A DRIVEWAY. IT HAS NEVER HAPPENED WHEN TURNING RIGHT. SOMETIMES IT CORRECTS ITSELF, SOMETIME YOU HAVE TO TURN OFF THE IGNITION AND REBOOT IT. I HAVE GIVEN IT TO THE DEALER FOR EVALUATION. THEIR INITIAL REACTION WAS THAT THEY DON'T KNOW WHAT THE PROBLEM IS. FORTUNATELY NO DAMAGE TO OURSELVES OR OTHERS, BUT THE POTENTIAL IS THERE. THAT IS WHY I FELT I SHOULD REPORT THIS.
Corrective Action:
WHEN ATTEMPTING TO TURN LEFT AT AN INTERSECTION THE STEERING WHEEL STOPPED TURNING AT ABOUT THE 10 O'CLOCK POSITION, JERKED HARD TO THE RIGHT OUT OF MY HANDS. I BRAKED AND TRIED TO TURN AGAIN, THE STEERING DID THIS REPEATLY FOR FIVE ATTEMPTS. I TURNED THE IGNITION OFF, WAITED ABOUT 10 SECONDS THEN RESTARTED THE TRUCK. THE STEERING THEN WORKED NORMALLY. MY WIFE AND I HAVE EXPERIENCED THIS TYPE OF EPISODE 5 TIMES BETWEEN US. THIS TRUCK DOES HAVE THE LANE MONITORING SYSTEM AND I HAVE EXPERIENCED THE GENTLE TUG OF THE STEERING WHEEL AND VIBRATION IN THE SEAT. THIS IS NOT LIKE THAT. THIS IS AN INTERMITTENT COMPLETE LOSS OF STEERING CONTROL. THIS HAS HAPPENED AT VERY LOW SPEED WHEN MAKING A LEFT TURN FROM A STOPPED POSITION AND IT HAS HAPPENED AT VERY LOW CONTINUOUS SPEED SUCH AS ENTERING A DRIVEWAY. IT HAS NEVER HAPPENED WHEN TURNING RIGHT. SOMETIMES IT CORRECTS ITSELF, SOMETIME YOU HAVE TO TURN OFF THE IGNITION AND REBOOT IT. I HAVE GIVEN IT TO THE DEALER FOR EVALUATION. THEIR INITIAL REACTION WAS THAT THEY DON'T KNOW WHAT THE PROBLEM IS. FORTUNATELY NO DAMAGE TO OURSELVES OR OTHERS, BUT THE POTENTIAL IS THERE. THAT IS WHY I FELT I SHOULD REPORT THIS.
Additional Notes:
WHEN ATTEMPTING TO TURN LEFT AT AN INTERSECTION THE STEERING WHEEL STOPPED TURNING AT ABOUT THE 10 O'CLOCK POSITION, JERKED HARD TO THE RIGHT OUT OF MY HANDS. I BRAKED AND TRIED TO TURN AGAIN, THE STEERING DID THIS REPEATLY FOR FIVE ATTEMPTS. I TURNED THE IGNITION OFF, WAITED ABOUT 10 SECONDS THEN RESTARTED THE TRUCK. THE STEERING THEN WORKED NORMALLY. MY WIFE AND I HAVE EXPERIENCED THIS TYPE OF EPISODE 5 TIMES BETWEEN US. THIS TRUCK DOES HAVE THE LANE MONITORING SYSTEM AND I HAVE EXPERIENCED THE GENTLE TUG OF THE STEERING WHEEL AND VIBRATION IN THE SEAT. THIS IS NOT LIKE THAT. THIS IS AN INTERMITTENT COMPLETE LOSS OF STEERING CONTROL. THIS HAS HAPPENED AT VERY LOW SPEED WHEN MAKING A LEFT TURN FROM A STOPPED POSITION AND IT HAS HAPPENED AT VERY LOW CONTINUOUS SPEED SUCH AS ENTERING A DRIVEWAY. IT HAS NEVER HAPPENED WHEN TURNING RIGHT. SOMETIMES IT CORRECTS ITSELF, SOMETIME YOU HAVE TO TURN OFF THE IGNITION AND REBOOT IT. I HAVE GIVEN IT TO THE DEALER FOR EVALUATION. THEIR INITIAL REACTION WAS THAT THEY DON'T KNOW WHAT THE PROBLEM IS. FORTUNATELY NO DAMAGE TO OURSELVES OR OTHERS, BUT THE POTENTIAL IS THERE. THAT IS WHY I FELT I SHOULD REPORT THIS.
Mfg Campaign: 10983833
Recall Date: May 6, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION WILL MAKE A HARD SHIFT SOMETIMES, MOSTLY AT LOW SPEEDS AND LIGHT TROTTLE. FEELS LIKE YOU JUST HIT A LARGE POTHOLE.
Corrective Action:
TRANSMISSION WILL MAKE A HARD SHIFT SOMETIMES, MOSTLY AT LOW SPEEDS AND LIGHT TROTTLE. FEELS LIKE YOU JUST HIT A LARGE POTHOLE.
Additional Notes:
TRANSMISSION WILL MAKE A HARD SHIFT SOMETIMES, MOSTLY AT LOW SPEEDS AND LIGHT TROTTLE. FEELS LIKE YOU JUST HIT A LARGE POTHOLE.
Mfg Campaign: 10980073
Recall Date: Apr 24, 2017
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WE ARE AN AUTOMOBILE SERVICE CENTER. OUR CUSTOMER DROPPED THEIR VEHICLE OFF ON A PARTICULARLY RAINY DAY. THE INSIDE OF THE GLASS WAS COVERED WITH THICK CONDENSATION EVEN THOUGH THE DEFROSTER MODE WITH A/C ON WAS SELECTED. ON HIGH SPEED, THERE WAS VERY LITTLE AIRFLOW FROM THE VENTS. UPON LOWERING THE DRIVER'S WINDOW, THE FAN SPEED, NOISE AND FLOW ALL INCREASED DRAMATICALLY. AN INSPECTION BEHIND THE SEATS REVEALED SOME ITEMS BUT NOT ENOUGH TO COVER THE ENTIRE REAR OF THE CAB. EXTERNAL INSPECTION FOUND AN OUTLET VENT BEHIND THE DRIVER'S SEAT. BACK INSIDE THE TRUCK THERE WAS NO INSIDE OR INLET VENT TO BE FOUND. REMOVAL OF THE CARPETING ON THE REAR WALL OF THE CAB REVEALED A HEAVY, RUBBER BACKED INSULATING MATERIAL THAT EFFECTIVELY SEALED OFF THE VENT. REMOVAL OF A SMALL PORTION OF THE INSULATING MATERIAL AND THE CARPETING IMPROVED AIRFLOW IMMEDIATELY AND EFFECTIVELY DEFROSTED THE GLASS. THE VEHICLE WAS PARKED WHILE WE EXPERIENCED THIS ISSUE. IT IS OUR OPINION THAT THIS DEFECT IS POTENTIALLY HAZARDOUS TO DRIVERS BOTH FROM A VISIBILITY STAND POINT AND THE POSSIBILITY OF INCREASED CARBON MONOXIDE LEVELS DUE TO IMPROPER CAB VENTILATION.
Corrective Action:
WE ARE AN AUTOMOBILE SERVICE CENTER. OUR CUSTOMER DROPPED THEIR VEHICLE OFF ON A PARTICULARLY RAINY DAY. THE INSIDE OF THE GLASS WAS COVERED WITH THICK CONDENSATION EVEN THOUGH THE DEFROSTER MODE WITH A/C ON WAS SELECTED. ON HIGH SPEED, THERE WAS VERY LITTLE AIRFLOW FROM THE VENTS. UPON LOWERING THE DRIVER'S WINDOW, THE FAN SPEED, NOISE AND FLOW ALL INCREASED DRAMATICALLY. AN INSPECTION BEHIND THE SEATS REVEALED SOME ITEMS BUT NOT ENOUGH TO COVER THE ENTIRE REAR OF THE CAB. EXTERNAL INSPECTION FOUND AN OUTLET VENT BEHIND THE DRIVER'S SEAT. BACK INSIDE THE TRUCK THERE WAS NO INSIDE OR INLET VENT TO BE FOUND. REMOVAL OF THE CARPETING ON THE REAR WALL OF THE CAB REVEALED A HEAVY, RUBBER BACKED INSULATING MATERIAL THAT EFFECTIVELY SEALED OFF THE VENT. REMOVAL OF A SMALL PORTION OF THE INSULATING MATERIAL AND THE CARPETING IMPROVED AIRFLOW IMMEDIATELY AND EFFECTIVELY DEFROSTED THE GLASS. THE VEHICLE WAS PARKED WHILE WE EXPERIENCED THIS ISSUE. IT IS OUR OPINION THAT THIS DEFECT IS POTENTIALLY HAZARDOUS TO DRIVERS BOTH FROM A VISIBILITY STAND POINT AND THE POSSIBILITY OF INCREASED CARBON MONOXIDE LEVELS DUE TO IMPROPER CAB VENTILATION.
Additional Notes:
WE ARE AN AUTOMOBILE SERVICE CENTER. OUR CUSTOMER DROPPED THEIR VEHICLE OFF ON A PARTICULARLY RAINY DAY. THE INSIDE OF THE GLASS WAS COVERED WITH THICK CONDENSATION EVEN THOUGH THE DEFROSTER MODE WITH A/C ON WAS SELECTED. ON HIGH SPEED, THERE WAS VERY LITTLE AIRFLOW FROM THE VENTS. UPON LOWERING THE DRIVER'S WINDOW, THE FAN SPEED, NOISE AND FLOW ALL INCREASED DRAMATICALLY. AN INSPECTION BEHIND THE SEATS REVEALED SOME ITEMS BUT NOT ENOUGH TO COVER THE ENTIRE REAR OF THE CAB. EXTERNAL INSPECTION FOUND AN OUTLET VENT BEHIND THE DRIVER'S SEAT. BACK INSIDE THE TRUCK THERE WAS NO INSIDE OR INLET VENT TO BE FOUND. REMOVAL OF THE CARPETING ON THE REAR WALL OF THE CAB REVEALED A HEAVY, RUBBER BACKED INSULATING MATERIAL THAT EFFECTIVELY SEALED OFF THE VENT. REMOVAL OF A SMALL PORTION OF THE INSULATING MATERIAL AND THE CARPETING IMPROVED AIRFLOW IMMEDIATELY AND EFFECTIVELY DEFROSTED THE GLASS. THE VEHICLE WAS PARKED WHILE WE EXPERIENCED THIS ISSUE. IT IS OUR OPINION THAT THIS DEFECT IS POTENTIALLY HAZARDOUS TO DRIVERS BOTH FROM A VISIBILITY STAND POINT AND THE POSSIBILITY OF INCREASED CARBON MONOXIDE LEVELS DUE TO IMPROPER CAB VENTILATION.
Mfg Campaign: 10970431
Recall Date: Apr 4, 2017
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WE ARE AN AUTOMOBILE SERVICE CENTER. OUR CUSTOMER DROPPED THEIR VEHICLE OFF ON A PARTICULARLY RAINY DAY. THE INSIDE OF THE GLASS WAS COVERED WITH THICK CONDENSATION EVEN THOUGH THE DEFROSTER MODE WITH A/C ON WAS SELECTED. ON HIGH SPEED, THERE WAS VERY LITTLE AIRFLOW FROM THE VENTS. UPON LOWERING THE DRIVER'S WINDOW, THE FAN SPEED, NOISE AND FLOW ALL INCREASED DRAMATICALLY. AN INSPECTION BEHIND THE SEATS REVEALED SOME ITEMS BUT NOT ENOUGH TO COVER THE ENTIRE REAR OF THE CAB. EXTERNAL INSPECTION FOUND AN OUTLET VENT BEHIND THE DRIVER'S SEAT. BACK INSIDE THE TRUCK THERE WAS NO INSIDE OR INLET VENT TO BE FOUND. REMOVAL OF THE CARPETING ON THE REAR WALL OF THE CAB REVEALED A HEAVY, RUBBER BACKED INSULATING MATERIAL THAT EFFECTIVELY SEALED OFF THE VENT. REMOVAL OF A SMALL PORTION OF THE INSULATING MATERIAL AND THE CARPETING IMPROVED AIRFLOW IMMEDIATELY AND EFFECTIVELY DEFROSTED THE GLASS. THE VEHICLE WAS PARKED WHILE WE EXPERIENCED THIS ISSUE. IT IS OUR OPINION THAT THIS DEFECT IS POTENTIALLY HAZARDOUS TO DRIVERS BOTH FROM A VISIBILITY STAND POINT AND THE POSSIBILITY OF INCREASED CARBON MONOXIDE LEVELS DUE TO IMPROPER CAB VENTILATION.
Corrective Action:
WE ARE AN AUTOMOBILE SERVICE CENTER. OUR CUSTOMER DROPPED THEIR VEHICLE OFF ON A PARTICULARLY RAINY DAY. THE INSIDE OF THE GLASS WAS COVERED WITH THICK CONDENSATION EVEN THOUGH THE DEFROSTER MODE WITH A/C ON WAS SELECTED. ON HIGH SPEED, THERE WAS VERY LITTLE AIRFLOW FROM THE VENTS. UPON LOWERING THE DRIVER'S WINDOW, THE FAN SPEED, NOISE AND FLOW ALL INCREASED DRAMATICALLY. AN INSPECTION BEHIND THE SEATS REVEALED SOME ITEMS BUT NOT ENOUGH TO COVER THE ENTIRE REAR OF THE CAB. EXTERNAL INSPECTION FOUND AN OUTLET VENT BEHIND THE DRIVER'S SEAT. BACK INSIDE THE TRUCK THERE WAS NO INSIDE OR INLET VENT TO BE FOUND. REMOVAL OF THE CARPETING ON THE REAR WALL OF THE CAB REVEALED A HEAVY, RUBBER BACKED INSULATING MATERIAL THAT EFFECTIVELY SEALED OFF THE VENT. REMOVAL OF A SMALL PORTION OF THE INSULATING MATERIAL AND THE CARPETING IMPROVED AIRFLOW IMMEDIATELY AND EFFECTIVELY DEFROSTED THE GLASS. THE VEHICLE WAS PARKED WHILE WE EXPERIENCED THIS ISSUE. IT IS OUR OPINION THAT THIS DEFECT IS POTENTIALLY HAZARDOUS TO DRIVERS BOTH FROM A VISIBILITY STAND POINT AND THE POSSIBILITY OF INCREASED CARBON MONOXIDE LEVELS DUE TO IMPROPER CAB VENTILATION.
Additional Notes:
WE ARE AN AUTOMOBILE SERVICE CENTER. OUR CUSTOMER DROPPED THEIR VEHICLE OFF ON A PARTICULARLY RAINY DAY. THE INSIDE OF THE GLASS WAS COVERED WITH THICK CONDENSATION EVEN THOUGH THE DEFROSTER MODE WITH A/C ON WAS SELECTED. ON HIGH SPEED, THERE WAS VERY LITTLE AIRFLOW FROM THE VENTS. UPON LOWERING THE DRIVER'S WINDOW, THE FAN SPEED, NOISE AND FLOW ALL INCREASED DRAMATICALLY. AN INSPECTION BEHIND THE SEATS REVEALED SOME ITEMS BUT NOT ENOUGH TO COVER THE ENTIRE REAR OF THE CAB. EXTERNAL INSPECTION FOUND AN OUTLET VENT BEHIND THE DRIVER'S SEAT. BACK INSIDE THE TRUCK THERE WAS NO INSIDE OR INLET VENT TO BE FOUND. REMOVAL OF THE CARPETING ON THE REAR WALL OF THE CAB REVEALED A HEAVY, RUBBER BACKED INSULATING MATERIAL THAT EFFECTIVELY SEALED OFF THE VENT. REMOVAL OF A SMALL PORTION OF THE INSULATING MATERIAL AND THE CARPETING IMPROVED AIRFLOW IMMEDIATELY AND EFFECTIVELY DEFROSTED THE GLASS. THE VEHICLE WAS PARKED WHILE WE EXPERIENCED THIS ISSUE. IT IS OUR OPINION THAT THIS DEFECT IS POTENTIALLY HAZARDOUS TO DRIVERS BOTH FROM A VISIBILITY STAND POINT AND THE POSSIBILITY OF INCREASED CARBON MONOXIDE LEVELS DUE TO IMPROPER CAB VENTILATION.
Mfg Campaign: 10970431
Recall Date: Apr 4, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I PURCHASED A 2016 SILVERADO LT LEFTOVER IN FEB OF 2017 WITH 44 MILES ON IT. I NOTICED A VIBRATION WHILE ACCELERATING AND DECELERATION AND AT ABOUT 70-80 MPH. I FIGURED IT WAS THE GM FACTORY 22 INCH RALLY 2 EDITION WHEELS BEING IN BALANCED AND SINCE I WAS CHANGING THE WHEELS AND TIRES AT 1000 MILES ANYWAY I FIGURED IT WOULD GO AWAY. SINCE PUTTING ON THE NEW TIRES AND WHEELS THE PROBLEM IS STILL THERE AND I HAVE HAD IT AT A GM DEALER TWICE AND MY THIRD APPOINTMENT IN ON 4-5-17 AT A DIFFERENT DEALER SINCE THE FIRST ONE DOES NOT SEEM TO BELIEVE ME WHEN I SAID IT WAS HAPPENING WITH THE STOCK WHEELS AND TIRES. THIS MAKES DRIVING A 50 PLUS THOUSAND TRUCK NOT ENJOYABLE AT ALL.
Corrective Action:
I PURCHASED A 2016 SILVERADO LT LEFTOVER IN FEB OF 2017 WITH 44 MILES ON IT. I NOTICED A VIBRATION WHILE ACCELERATING AND DECELERATION AND AT ABOUT 70-80 MPH. I FIGURED IT WAS THE GM FACTORY 22 INCH RALLY 2 EDITION WHEELS BEING IN BALANCED AND SINCE I WAS CHANGING THE WHEELS AND TIRES AT 1000 MILES ANYWAY I FIGURED IT WOULD GO AWAY. SINCE PUTTING ON THE NEW TIRES AND WHEELS THE PROBLEM IS STILL THERE AND I HAVE HAD IT AT A GM DEALER TWICE AND MY THIRD APPOINTMENT IN ON 4-5-17 AT A DIFFERENT DEALER SINCE THE FIRST ONE DOES NOT SEEM TO BELIEVE ME WHEN I SAID IT WAS HAPPENING WITH THE STOCK WHEELS AND TIRES. THIS MAKES DRIVING A 50 PLUS THOUSAND TRUCK NOT ENJOYABLE AT ALL.
Additional Notes:
I PURCHASED A 2016 SILVERADO LT LEFTOVER IN FEB OF 2017 WITH 44 MILES ON IT. I NOTICED A VIBRATION WHILE ACCELERATING AND DECELERATION AND AT ABOUT 70-80 MPH. I FIGURED IT WAS THE GM FACTORY 22 INCH RALLY 2 EDITION WHEELS BEING IN BALANCED AND SINCE I WAS CHANGING THE WHEELS AND TIRES AT 1000 MILES ANYWAY I FIGURED IT WOULD GO AWAY. SINCE PUTTING ON THE NEW TIRES AND WHEELS THE PROBLEM IS STILL THERE AND I HAVE HAD IT AT A GM DEALER TWICE AND MY THIRD APPOINTMENT IN ON 4-5-17 AT A DIFFERENT DEALER SINCE THE FIRST ONE DOES NOT SEEM TO BELIEVE ME WHEN I SAID IT WAS HAPPENING WITH THE STOCK WHEELS AND TIRES. THIS MAKES DRIVING A 50 PLUS THOUSAND TRUCK NOT ENJOYABLE AT ALL.
Mfg Campaign: 10970155
Recall Date: Apr 3, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A 2016 SILVERADO LT LEFTOVER IN FEB OF 2017 WITH 44 MILES ON IT. I NOTICED A VIBRATION WHILE ACCELERATING AND DECELERATION AND AT ABOUT 70-80 MPH. I FIGURED IT WAS THE GM FACTORY 22 INCH RALLY 2 EDITION WHEELS BEING IN BALANCED AND SINCE I WAS CHANGING THE WHEELS AND TIRES AT 1000 MILES ANYWAY I FIGURED IT WOULD GO AWAY. SINCE PUTTING ON THE NEW TIRES AND WHEELS THE PROBLEM IS STILL THERE AND I HAVE HAD IT AT A GM DEALER TWICE AND MY THIRD APPOINTMENT IN ON 4-5-17 AT A DIFFERENT DEALER SINCE THE FIRST ONE DOES NOT SEEM TO BELIEVE ME WHEN I SAID IT WAS HAPPENING WITH THE STOCK WHEELS AND TIRES. THIS MAKES DRIVING A 50 PLUS THOUSAND TRUCK NOT ENJOYABLE AT ALL.
Corrective Action:
I PURCHASED A 2016 SILVERADO LT LEFTOVER IN FEB OF 2017 WITH 44 MILES ON IT. I NOTICED A VIBRATION WHILE ACCELERATING AND DECELERATION AND AT ABOUT 70-80 MPH. I FIGURED IT WAS THE GM FACTORY 22 INCH RALLY 2 EDITION WHEELS BEING IN BALANCED AND SINCE I WAS CHANGING THE WHEELS AND TIRES AT 1000 MILES ANYWAY I FIGURED IT WOULD GO AWAY. SINCE PUTTING ON THE NEW TIRES AND WHEELS THE PROBLEM IS STILL THERE AND I HAVE HAD IT AT A GM DEALER TWICE AND MY THIRD APPOINTMENT IN ON 4-5-17 AT A DIFFERENT DEALER SINCE THE FIRST ONE DOES NOT SEEM TO BELIEVE ME WHEN I SAID IT WAS HAPPENING WITH THE STOCK WHEELS AND TIRES. THIS MAKES DRIVING A 50 PLUS THOUSAND TRUCK NOT ENJOYABLE AT ALL.
Additional Notes:
I PURCHASED A 2016 SILVERADO LT LEFTOVER IN FEB OF 2017 WITH 44 MILES ON IT. I NOTICED A VIBRATION WHILE ACCELERATING AND DECELERATION AND AT ABOUT 70-80 MPH. I FIGURED IT WAS THE GM FACTORY 22 INCH RALLY 2 EDITION WHEELS BEING IN BALANCED AND SINCE I WAS CHANGING THE WHEELS AND TIRES AT 1000 MILES ANYWAY I FIGURED IT WOULD GO AWAY. SINCE PUTTING ON THE NEW TIRES AND WHEELS THE PROBLEM IS STILL THERE AND I HAVE HAD IT AT A GM DEALER TWICE AND MY THIRD APPOINTMENT IN ON 4-5-17 AT A DIFFERENT DEALER SINCE THE FIRST ONE DOES NOT SEEM TO BELIEVE ME WHEN I SAID IT WAS HAPPENING WITH THE STOCK WHEELS AND TIRES. THIS MAKES DRIVING A 50 PLUS THOUSAND TRUCK NOT ENJOYABLE AT ALL.
Mfg Campaign: 10970155
Recall Date: Apr 3, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I HAVE A 2016 CHEVROLET SILVERADO. ONCE YOU GET TO 70-80 MILES PER HOUR IT SHAKES PRETTY BAD. I NOTICED OTHERS HAVE EXPERIENCED SAME THINGS. THEY EVEN NAMED IT THE "CHEVY SHAKE". I JUST WANTED TO FILE A COMPLAINT SO IT COULD BE ADDED TO THE LIST OF OTHERS
Corrective Action:
I HAVE A 2016 CHEVROLET SILVERADO. ONCE YOU GET TO 70-80 MILES PER HOUR IT SHAKES PRETTY BAD. I NOTICED OTHERS HAVE EXPERIENCED SAME THINGS. THEY EVEN NAMED IT THE "CHEVY SHAKE". I JUST WANTED TO FILE A COMPLAINT SO IT COULD BE ADDED TO THE LIST OF OTHERS
Additional Notes:
I HAVE A 2016 CHEVROLET SILVERADO. ONCE YOU GET TO 70-80 MILES PER HOUR IT SHAKES PRETTY BAD. I NOTICED OTHERS HAVE EXPERIENCED SAME THINGS. THEY EVEN NAMED IT THE "CHEVY SHAKE". I JUST WANTED TO FILE A COMPLAINT SO IT COULD BE ADDED TO THE LIST OF OTHERS
Mfg Campaign: 10969487
Recall Date: Mar 30, 2017
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I HAVE A 2016 CHEVROLET SILVERADO. ONCE YOU GET TO 70-80 MILES PER HOUR IT SHAKES PRETTY BAD. I NOTICED OTHERS HAVE EXPERIENCED SAME THINGS. THEY EVEN NAMED IT THE "CHEVY SHAKE". I JUST WANTED TO FILE A COMPLAINT SO IT COULD BE ADDED TO THE LIST OF OTHERS
Corrective Action:
I HAVE A 2016 CHEVROLET SILVERADO. ONCE YOU GET TO 70-80 MILES PER HOUR IT SHAKES PRETTY BAD. I NOTICED OTHERS HAVE EXPERIENCED SAME THINGS. THEY EVEN NAMED IT THE "CHEVY SHAKE". I JUST WANTED TO FILE A COMPLAINT SO IT COULD BE ADDED TO THE LIST OF OTHERS
Additional Notes:
I HAVE A 2016 CHEVROLET SILVERADO. ONCE YOU GET TO 70-80 MILES PER HOUR IT SHAKES PRETTY BAD. I NOTICED OTHERS HAVE EXPERIENCED SAME THINGS. THEY EVEN NAMED IT THE "CHEVY SHAKE". I JUST WANTED TO FILE A COMPLAINT SO IT COULD BE ADDED TO THE LIST OF OTHERS
Mfg Campaign: 10969487
Recall Date: Mar 30, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A 2016 CHEVROLET SILVERADO. ONCE YOU GET TO 70-80 MILES PER HOUR IT SHAKES PRETTY BAD. I NOTICED OTHERS HAVE EXPERIENCED SAME THINGS. THEY EVEN NAMED IT THE "CHEVY SHAKE". I JUST WANTED TO FILE A COMPLAINT SO IT COULD BE ADDED TO THE LIST OF OTHERS
Corrective Action:
I HAVE A 2016 CHEVROLET SILVERADO. ONCE YOU GET TO 70-80 MILES PER HOUR IT SHAKES PRETTY BAD. I NOTICED OTHERS HAVE EXPERIENCED SAME THINGS. THEY EVEN NAMED IT THE "CHEVY SHAKE". I JUST WANTED TO FILE A COMPLAINT SO IT COULD BE ADDED TO THE LIST OF OTHERS
Additional Notes:
I HAVE A 2016 CHEVROLET SILVERADO. ONCE YOU GET TO 70-80 MILES PER HOUR IT SHAKES PRETTY BAD. I NOTICED OTHERS HAVE EXPERIENCED SAME THINGS. THEY EVEN NAMED IT THE "CHEVY SHAKE". I JUST WANTED TO FILE A COMPLAINT SO IT COULD BE ADDED TO THE LIST OF OTHERS
Mfg Campaign: 10969487
Recall Date: Mar 30, 2017
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Valencia, CA • 36 yrs
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