Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have replaced my transmission about 8 months ago…$5200 and 15k miles later the transmission shudder is back. This is a safety issue because of transmission failure in traffic. There needs to be accountability from GM to fix this ongoing problem.
Corrective Action:
I have replaced my transmission about 8 months ago…$5200 and 15k miles later the transmission shudder is back. This is a safety issue because of transmission failure in traffic. There needs to be accountability from GM to fix this ongoing problem.
Additional Notes:
I have replaced my transmission about 8 months ago…$5200 and 15k miles later the transmission shudder is back. This is a safety issue because of transmission failure in traffic. There needs to be accountability from GM to fix this ongoing problem.
Mfg Campaign: 11539492
Recall Date: Aug 18, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the vehicle started shaking and the contact heard an abnormally loud sound before the vehicle lost motive power. The contact was able to push the vehicle to the side of the roadway, where the failure persisted. There was no warning light illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle with transmission failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 62,000.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the vehicle started shaking and the contact heard an abnormally loud sound before the vehicle lost motive power. The contact was able to push the vehicle to the side of the roadway, where the failure persisted. There was no warning light illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle with transmission failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 62,000.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the vehicle started shaking and the contact heard an abnormally loud sound before the vehicle lost motive power. The contact was able to push the vehicle to the side of the roadway, where the failure persisted. There was no warning light illuminated. The vehicle was towed to the dealer, who diagnosed the vehicle with transmission failure. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 62,000.
Mfg Campaign: 11538674
Recall Date: Aug 15, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 70 MPH on the highway, the vehicle lost motive power and stalled for several seconds. Additionally, the wheels locked up; however, the vehicle independently restarted, and the contact was able to safely drive the vehicle to work where the vehicle remained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure had been a recurring failure for the past two years. The contact stated that previously the vehicle was taken to the dealer due to the failure but not diagnosed. The manufacturer was made aware of the failure. The failure mileage was approximately 106,300. The VIN was unavailable.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 70 MPH on the highway, the vehicle lost motive power and stalled for several seconds. Additionally, the wheels locked up; however, the vehicle independently restarted, and the contact was able to safely drive the vehicle to work where the vehicle remained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure had been a recurring failure for the past two years. The contact stated that previously the vehicle was taken to the dealer due to the failure but not diagnosed. The manufacturer was made aware of the failure. The failure mileage was approximately 106,300. The VIN was unavailable.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 70 MPH on the highway, the vehicle lost motive power and stalled for several seconds. Additionally, the wheels locked up; however, the vehicle independently restarted, and the contact was able to safely drive the vehicle to work where the vehicle remained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure had been a recurring failure for the past two years. The contact stated that previously the vehicle was taken to the dealer due to the failure but not diagnosed. The manufacturer was made aware of the failure. The failure mileage was approximately 106,300. The VIN was unavailable.
Mfg Campaign: 11538003
Recall Date: Aug 11, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My truck shuts off on its on ,steering wheel locks and truck shuts off . Very scary while on the road .
Corrective Action:
My truck shuts off on its on ,steering wheel locks and truck shuts off . Very scary while on the road .
Additional Notes:
My truck shuts off on its on ,steering wheel locks and truck shuts off . Very scary while on the road .
Mfg Campaign: 11535601
Recall Date: Jul 31, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The system that failed is my transmission and this puts me in risk on getting stranded one day and yes it’s been confirmed by a dealer. Yes there was a message on the dashboard and other symptoms prior to the failure and they appear around mid July of 2023.
Corrective Action:
The system that failed is my transmission and this puts me in risk on getting stranded one day and yes it’s been confirmed by a dealer. Yes there was a message on the dashboard and other symptoms prior to the failure and they appear around mid July of 2023.
Additional Notes:
The system that failed is my transmission and this puts me in risk on getting stranded one day and yes it’s been confirmed by a dealer. Yes there was a message on the dashboard and other symptoms prior to the failure and they appear around mid July of 2023.
Mfg Campaign: 11535045
Recall Date: Jul 28, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The AFM system to the vehicle started to fail while I was on the road with my family. Vehicle went into limp mode as the vehicle started. Displayed on the dashboard engine loss of power with check engine light on. Took to the dealer to repair and got quoted a spark plug change when the issue is clearly something else.
Corrective Action:
The AFM system to the vehicle started to fail while I was on the road with my family. Vehicle went into limp mode as the vehicle started. Displayed on the dashboard engine loss of power with check engine light on. Took to the dealer to repair and got quoted a spark plug change when the issue is clearly something else.
Additional Notes:
The AFM system to the vehicle started to fail while I was on the road with my family. Vehicle went into limp mode as the vehicle started. Displayed on the dashboard engine loss of power with check engine light on. Took to the dealer to repair and got quoted a spark plug change when the issue is clearly something else.
Mfg Campaign: 11534646
Recall Date: Jul 26, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The AFM system to the vehicle started to fail while I was on the road with my family. Vehicle went into limp mode as the vehicle started. Displayed on the dashboard engine loss of power with check engine light on. Took to the dealer to repair and got quoted a spark plug change when the issue is clearly something else.
Corrective Action:
The AFM system to the vehicle started to fail while I was on the road with my family. Vehicle went into limp mode as the vehicle started. Displayed on the dashboard engine loss of power with check engine light on. Took to the dealer to repair and got quoted a spark plug change when the issue is clearly something else.
Additional Notes:
The AFM system to the vehicle started to fail while I was on the road with my family. Vehicle went into limp mode as the vehicle started. Displayed on the dashboard engine loss of power with check engine light on. Took to the dealer to repair and got quoted a spark plug change when the issue is clearly something else.
Mfg Campaign: 11534646
Recall Date: Jul 26, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The AFM system to the vehicle started to fail while I was on the road with my family. Vehicle went into limp mode as the vehicle started. Displayed on the dashboard engine loss of power with check engine light on. Took to the dealer to repair and got quoted a spark plug change when the issue is clearly something else.
Corrective Action:
The AFM system to the vehicle started to fail while I was on the road with my family. Vehicle went into limp mode as the vehicle started. Displayed on the dashboard engine loss of power with check engine light on. Took to the dealer to repair and got quoted a spark plug change when the issue is clearly something else.
Additional Notes:
The AFM system to the vehicle started to fail while I was on the road with my family. Vehicle went into limp mode as the vehicle started. Displayed on the dashboard engine loss of power with check engine light on. Took to the dealer to repair and got quoted a spark plug change when the issue is clearly something else.
Mfg Campaign: 11534646
Recall Date: Jul 26, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving approximately 45 MPH, several unknown warning lights illuminated, and the vehicle stalled. The vehicle was restarted on the third attempt. The vehicle was taken to an independent mechanic where it was diagnosed that the oil pump needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 147,466.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving approximately 45 MPH, several unknown warning lights illuminated, and the vehicle stalled. The vehicle was restarted on the third attempt. The vehicle was taken to an independent mechanic where it was diagnosed that the oil pump needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 147,466.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving approximately 45 MPH, several unknown warning lights illuminated, and the vehicle stalled. The vehicle was restarted on the third attempt. The vehicle was taken to an independent mechanic where it was diagnosed that the oil pump needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was 147,466.
Mfg Campaign: 11534674
Recall Date: Jul 26, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The engine lifter failed. The lifters collapsed on the highway. The inspection is available upon request. My husband was the driving on the highway and heard a tapping noise. All the engine lights came on and he pulled off to side of highway and was instructed not do drive the vehicle. The vehicle needed to be towed and was not drivable. The vehicle was towed to the dealer and confirmed if was the lifters which needed to be replaced. There were no warning signs, no lamps, no lights prior to the failure to alert something was wrong. After paying for the repairs at the dealer in the amount of 5,441.18 and other expenses, we reached out to Chevrolet Customer Assistance asking for them to cover the cost of this repair. We did not have time to get an extended warranty since this vehicle is new. With a vehicle having 56,000 miles on it, it should not be having engine problems. Our argument and frustration is GM knew of this problem on this particular vehicle and did not request a recall and this model. They refused to give us a full refund and gave us 2,720.29. We appreciate the assistance, but after doing research on this problem, this is a common concern and many customers have had to have their lifters replaced. GM knows of this issue and did nothing to correct their mistake. I have never experienced engine problems on any of the vehicles I have owned for over 10 to 15years old.
Corrective Action:
The engine lifter failed. The lifters collapsed on the highway. The inspection is available upon request. My husband was the driving on the highway and heard a tapping noise. All the engine lights came on and he pulled off to side of highway and was instructed not do drive the vehicle. The vehicle needed to be towed and was not drivable. The vehicle was towed to the dealer and confirmed if was the lifters which needed to be replaced. There were no warning signs, no lamps, no lights prior to the failure to alert something was wrong. After paying for the repairs at the dealer in the amount of 5,441.18 and other expenses, we reached out to Chevrolet Customer Assistance asking for them to cover the cost of this repair. We did not have time to get an extended warranty since this vehicle is new. With a vehicle having 56,000 miles on it, it should not be having engine problems. Our argument and frustration is GM knew of this problem on this particular vehicle and did not request a recall and this model. They refused to give us a full refund and gave us 2,720.29. We appreciate the assistance, but after doing research on this problem, this is a common concern and many customers have had to have their lifters replaced. GM knows of this issue and did nothing to correct their mistake. I have never experienced engine problems on any of the vehicles I have owned for over 10 to 15years old.
Additional Notes:
The engine lifter failed. The lifters collapsed on the highway. The inspection is available upon request. My husband was the driving on the highway and heard a tapping noise. All the engine lights came on and he pulled off to side of highway and was instructed not do drive the vehicle. The vehicle needed to be towed and was not drivable. The vehicle was towed to the dealer and confirmed if was the lifters which needed to be replaced. There were no warning signs, no lamps, no lights prior to the failure to alert something was wrong. After paying for the repairs at the dealer in the amount of 5,441.18 and other expenses, we reached out to Chevrolet Customer Assistance asking for them to cover the cost of this repair. We did not have time to get an extended warranty since this vehicle is new. With a vehicle having 56,000 miles on it, it should not be having engine problems. Our argument and frustration is GM knew of this problem on this particular vehicle and did not request a recall and this model. They refused to give us a full refund and gave us 2,720.29. We appreciate the assistance, but after doing research on this problem, this is a common concern and many customers have had to have their lifters replaced. GM knows of this issue and did nothing to correct their mistake. I have never experienced engine problems on any of the vehicles I have owned for over 10 to 15years old.
Mfg Campaign: 11533838
Recall Date: Jul 22, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Lifter failure in cylinder 1. It is a known issue 8 speed transmission shutter and hard shifts.
Corrective Action:
Lifter failure in cylinder 1. It is a known issue 8 speed transmission shutter and hard shifts.
Additional Notes:
Lifter failure in cylinder 1. It is a known issue 8 speed transmission shutter and hard shifts.
Mfg Campaign: 11533744
Recall Date: Jul 21, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Lifter failure in cylinder 1. It is a known issue 8 speed transmission shutter and hard shifts.
Corrective Action:
Lifter failure in cylinder 1. It is a known issue 8 speed transmission shutter and hard shifts.
Additional Notes:
Lifter failure in cylinder 1. It is a known issue 8 speed transmission shutter and hard shifts.
Mfg Campaign: 11533744
Recall Date: Jul 21, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Trailer assist alarm keeps coming on intermittently. Then the brakes are very difficult to press. Almost feels like the brakes need to be bled. It only happens intermittently as well. It is very dangerous while driving as I cannot safely stop at red lights.
Corrective Action:
Trailer assist alarm keeps coming on intermittently. Then the brakes are very difficult to press. Almost feels like the brakes need to be bled. It only happens intermittently as well. It is very dangerous while driving as I cannot safely stop at red lights.
Additional Notes:
Trailer assist alarm keeps coming on intermittently. Then the brakes are very difficult to press. Almost feels like the brakes need to be bled. It only happens intermittently as well. It is very dangerous while driving as I cannot safely stop at red lights.
Mfg Campaign: 11532921
Recall Date: Jul 18, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The trailer brakes light keeps coming on for no reason at all times
Corrective Action:
The trailer brakes light keeps coming on for no reason at all times
Additional Notes:
The trailer brakes light keeps coming on for no reason at all times
Mfg Campaign: 11532350
Recall Date: Jul 14, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The trailer brakes light keeps coming on for no reason at all times
Corrective Action:
The trailer brakes light keeps coming on for no reason at all times
Additional Notes:
The trailer brakes light keeps coming on for no reason at all times
Mfg Campaign: 11532350
Recall Date: Jul 14, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle exhibited a loud bang from the engine compartment followed by a ticking noise from the engine and loss of power while highway driving in a remote rural area. Check engine light did illuminate. Vehicle was subsequently towed and issue was diagnosed by an independent repair shop as a failure of an active fuel management valve lifter and was repaired. Approximately 10,000 miles later while also at speed on a congested highway the vehicle experienced a second failure 12 July 2023. No dash lights nor warning indicators were illuminated, though problem was indicated by severe loss of power and very rough idle. Issue was diagnosed by dealership as failure of #4 and #6 cylinder AFM lifters....which were replaced new following the first failure in summer 2022.
Corrective Action:
Vehicle exhibited a loud bang from the engine compartment followed by a ticking noise from the engine and loss of power while highway driving in a remote rural area. Check engine light did illuminate. Vehicle was subsequently towed and issue was diagnosed by an independent repair shop as a failure of an active fuel management valve lifter and was repaired. Approximately 10,000 miles later while also at speed on a congested highway the vehicle experienced a second failure 12 July 2023. No dash lights nor warning indicators were illuminated, though problem was indicated by severe loss of power and very rough idle. Issue was diagnosed by dealership as failure of #4 and #6 cylinder AFM lifters....which were replaced new following the first failure in summer 2022.
Additional Notes:
Vehicle exhibited a loud bang from the engine compartment followed by a ticking noise from the engine and loss of power while highway driving in a remote rural area. Check engine light did illuminate. Vehicle was subsequently towed and issue was diagnosed by an independent repair shop as a failure of an active fuel management valve lifter and was repaired. Approximately 10,000 miles later while also at speed on a congested highway the vehicle experienced a second failure 12 July 2023. No dash lights nor warning indicators were illuminated, though problem was indicated by severe loss of power and very rough idle. Issue was diagnosed by dealership as failure of #4 and #6 cylinder AFM lifters....which were replaced new following the first failure in summer 2022.
Mfg Campaign: 11532006
Recall Date: Jul 13, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Dear NHTSA, The truck has lost electrical power several times over the past few months but only 3 times while driving. Today it completely shutdown while making a right hand turn at a busy intersection causing the loss of power steering and braking while narrowly missing a car waiting for the traffic light It took both hands to turn the wheel and both feet to push the brake pedal enough to stop on the shoulder. Prior to this latest incident I removed the engine compartment splash pan, checked the starter and ground connections and all seemed well. I then unplugged, cleaned and reconnected all electrical connections in the engine compartment and fuse box. The complete shutting down of a vehicle and its electric system while driving is a very dangerous matter. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Dear NHTSA, The truck has lost electrical power several times over the past few months but only 3 times while driving. Today it completely shutdown while making a right hand turn at a busy intersection causing the loss of power steering and braking while narrowly missing a car waiting for the traffic light It took both hands to turn the wheel and both feet to push the brake pedal enough to stop on the shoulder. Prior to this latest incident I removed the engine compartment splash pan, checked the starter and ground connections and all seemed well. I then unplugged, cleaned and reconnected all electrical connections in the engine compartment and fuse box. The complete shutting down of a vehicle and its electric system while driving is a very dangerous matter. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Dear NHTSA, The truck has lost electrical power several times over the past few months but only 3 times while driving. Today it completely shutdown while making a right hand turn at a busy intersection causing the loss of power steering and braking while narrowly missing a car waiting for the traffic light It took both hands to turn the wheel and both feet to push the brake pedal enough to stop on the shoulder. Prior to this latest incident I removed the engine compartment splash pan, checked the starter and ground connections and all seemed well. I then unplugged, cleaned and reconnected all electrical connections in the engine compartment and fuse box. The complete shutting down of a vehicle and its electric system while driving is a very dangerous matter. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11531611
Recall Date: Jul 11, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Dear NHTSA, The truck has lost electrical power several times over the past few months but only 3 times while driving. Today it completely shutdown while making a right hand turn at a busy intersection causing the loss of power steering and braking while narrowly missing a car waiting for the traffic light It took both hands to turn the wheel and both feet to push the brake pedal enough to stop on the shoulder. Prior to this latest incident I removed the engine compartment splash pan, checked the starter and ground connections and all seemed well. I then unplugged, cleaned and reconnected all electrical connections in the engine compartment and fuse box. The complete shutting down of a vehicle and its electric system while driving is a very dangerous matter. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Dear NHTSA, The truck has lost electrical power several times over the past few months but only 3 times while driving. Today it completely shutdown while making a right hand turn at a busy intersection causing the loss of power steering and braking while narrowly missing a car waiting for the traffic light It took both hands to turn the wheel and both feet to push the brake pedal enough to stop on the shoulder. Prior to this latest incident I removed the engine compartment splash pan, checked the starter and ground connections and all seemed well. I then unplugged, cleaned and reconnected all electrical connections in the engine compartment and fuse box. The complete shutting down of a vehicle and its electric system while driving is a very dangerous matter. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Dear NHTSA, The truck has lost electrical power several times over the past few months but only 3 times while driving. Today it completely shutdown while making a right hand turn at a busy intersection causing the loss of power steering and braking while narrowly missing a car waiting for the traffic light It took both hands to turn the wheel and both feet to push the brake pedal enough to stop on the shoulder. Prior to this latest incident I removed the engine compartment splash pan, checked the starter and ground connections and all seemed well. I then unplugged, cleaned and reconnected all electrical connections in the engine compartment and fuse box. The complete shutting down of a vehicle and its electric system while driving is a very dangerous matter. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11531611
Recall Date: Jul 11, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Dear NHTSA, The truck has lost electrical power several times over the past few months but only 3 times while driving. Today it completely shutdown while making a right hand turn at a busy intersection causing the loss of power steering and braking while narrowly missing a car waiting for the traffic light It took both hands to turn the wheel and both feet to push the brake pedal enough to stop on the shoulder. Prior to this latest incident I removed the engine compartment splash pan, checked the starter and ground connections and all seemed well. I then unplugged, cleaned and reconnected all electrical connections in the engine compartment and fuse box. The complete shutting down of a vehicle and its electric system while driving is a very dangerous matter. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Dear NHTSA, The truck has lost electrical power several times over the past few months but only 3 times while driving. Today it completely shutdown while making a right hand turn at a busy intersection causing the loss of power steering and braking while narrowly missing a car waiting for the traffic light It took both hands to turn the wheel and both feet to push the brake pedal enough to stop on the shoulder. Prior to this latest incident I removed the engine compartment splash pan, checked the starter and ground connections and all seemed well. I then unplugged, cleaned and reconnected all electrical connections in the engine compartment and fuse box. The complete shutting down of a vehicle and its electric system while driving is a very dangerous matter. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Dear NHTSA, The truck has lost electrical power several times over the past few months but only 3 times while driving. Today it completely shutdown while making a right hand turn at a busy intersection causing the loss of power steering and braking while narrowly missing a car waiting for the traffic light It took both hands to turn the wheel and both feet to push the brake pedal enough to stop on the shoulder. Prior to this latest incident I removed the engine compartment splash pan, checked the starter and ground connections and all seemed well. I then unplugged, cleaned and reconnected all electrical connections in the engine compartment and fuse box. The complete shutting down of a vehicle and its electric system while driving is a very dangerous matter. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11531611
Recall Date: Jul 11, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The transmission locked up while driving such that we came to a stop in traffic with our newborn and toddler in the back seat and were required to call 9-1-1 because the vehicle was stuck in a gear and would not move while we were in the middle of a road in traffic. The problem has been confirmed by a dealer that the transmission blew due to metal getting into the transmission from failure of transmission pan. There was minimal warning before it happened. Approx. 8 months prior we had taken it in to dealer because the RPMs were running high and and we’re told it was the 4 wheel drive causing it and approx. 2 weeks prior to this incident we heard grinding.
Corrective Action:
The transmission locked up while driving such that we came to a stop in traffic with our newborn and toddler in the back seat and were required to call 9-1-1 because the vehicle was stuck in a gear and would not move while we were in the middle of a road in traffic. The problem has been confirmed by a dealer that the transmission blew due to metal getting into the transmission from failure of transmission pan. There was minimal warning before it happened. Approx. 8 months prior we had taken it in to dealer because the RPMs were running high and and we’re told it was the 4 wheel drive causing it and approx. 2 weeks prior to this incident we heard grinding.
Additional Notes:
The transmission locked up while driving such that we came to a stop in traffic with our newborn and toddler in the back seat and were required to call 9-1-1 because the vehicle was stuck in a gear and would not move while we were in the middle of a road in traffic. The problem has been confirmed by a dealer that the transmission blew due to metal getting into the transmission from failure of transmission pan. There was minimal warning before it happened. Approx. 8 months prior we had taken it in to dealer because the RPMs were running high and and we’re told it was the 4 wheel drive causing it and approx. 2 weeks prior to this incident we heard grinding.
Mfg Campaign: 11529610
Recall Date: Jun 29, 2023
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Barry Edzant
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury