Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The drivers air bag actuator activated in a front end collision but the air bag didn't deploy.I explained the problem to the collision center of the dealership where the vehicle was taken.The insurance company has assigned an adjuster. There were no warning lights
Corrective Action:
The drivers air bag actuator activated in a front end collision but the air bag didn't deploy.I explained the problem to the collision center of the dealership where the vehicle was taken.The insurance company has assigned an adjuster. There were no warning lights
Additional Notes:
The drivers air bag actuator activated in a front end collision but the air bag didn't deploy.I explained the problem to the collision center of the dealership where the vehicle was taken.The insurance company has assigned an adjuster. There were no warning lights
Mfg Campaign: 11554200
Recall Date: Nov 8, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
1: BRAKES CONCERNS: I feel unsafe driving my truck. Brake pedals gets stuck, seems like a brake vacuum pump issue. Vehicle keeps slowly rolling forward or backwards even when brakes are applied. Even worse when on an inclined road, the truck will not brake properly as it should. It is very dangerous to my safety and others. It comes and goes, but it seems to be getting worse now. I have made an appointment to Chevy so that they can inspect it. But I am sure they wont help me since my truck is slightly over the manufacturers warranty. As always I know they will try to sell me an extended warranty. I fear this issue will get me in an accident. I have also looked online and have read a few articles about 2017 Chevy Silverado owners who are having the same issue.
Corrective Action:
1: BRAKES CONCERNS: I feel unsafe driving my truck. Brake pedals gets stuck, seems like a brake vacuum pump issue. Vehicle keeps slowly rolling forward or backwards even when brakes are applied. Even worse when on an inclined road, the truck will not brake properly as it should. It is very dangerous to my safety and others. It comes and goes, but it seems to be getting worse now. I have made an appointment to Chevy so that they can inspect it. But I am sure they wont help me since my truck is slightly over the manufacturers warranty. As always I know they will try to sell me an extended warranty. I fear this issue will get me in an accident. I have also looked online and have read a few articles about 2017 Chevy Silverado owners who are having the same issue.
Additional Notes:
1: BRAKES CONCERNS: I feel unsafe driving my truck. Brake pedals gets stuck, seems like a brake vacuum pump issue. Vehicle keeps slowly rolling forward or backwards even when brakes are applied. Even worse when on an inclined road, the truck will not brake properly as it should. It is very dangerous to my safety and others. It comes and goes, but it seems to be getting worse now. I have made an appointment to Chevy so that they can inspect it. But I am sure they wont help me since my truck is slightly over the manufacturers warranty. As always I know they will try to sell me an extended warranty. I fear this issue will get me in an accident. I have also looked online and have read a few articles about 2017 Chevy Silverado owners who are having the same issue.
Mfg Campaign: 11553779
Recall Date: Nov 6, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Break assist light came on and Truck was very hard to stop. Break pedal got very hard. Took to a auto repair and they said it was the air break assist pump.
Corrective Action:
Break assist light came on and Truck was very hard to stop. Break pedal got very hard. Took to a auto repair and they said it was the air break assist pump.
Additional Notes:
Break assist light came on and Truck was very hard to stop. Break pedal got very hard. Took to a auto repair and they said it was the air break assist pump.
Mfg Campaign: 11552557
Recall Date: Oct 30, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle failed to properly accelerate and was hesitating and jerking while changing gear. The vehicle was taken to the local mechanic who determined that the transmission was faulty. The vehicle was later taken to the local dealer who confirmed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 56,000.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle failed to properly accelerate and was hesitating and jerking while changing gear. The vehicle was taken to the local mechanic who determined that the transmission was faulty. The vehicle was later taken to the local dealer who confirmed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 56,000.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at various speeds, the vehicle failed to properly accelerate and was hesitating and jerking while changing gear. The vehicle was taken to the local mechanic who determined that the transmission was faulty. The vehicle was later taken to the local dealer who confirmed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 56,000.
Mfg Campaign: 11551831
Recall Date: Oct 25, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the driver’s side seat lap belt cable was fractured at the frame. The contact removed the rubber boot and noticed there were only three strands holding the cable together. The contact stated the failure might have occurred during the crimping process during production. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the seat belt needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that there was no warranty coverage for the failure. The failure mileage was approximately 84,000.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the driver’s side seat lap belt cable was fractured at the frame. The contact removed the rubber boot and noticed there were only three strands holding the cable together. The contact stated the failure might have occurred during the crimping process during production. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the seat belt needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that there was no warranty coverage for the failure. The failure mileage was approximately 84,000.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that the driver’s side seat lap belt cable was fractured at the frame. The contact removed the rubber boot and noticed there were only three strands holding the cable together. The contact stated the failure might have occurred during the crimping process during production. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the seat belt needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that there was no warranty coverage for the failure. The failure mileage was approximately 84,000.
Mfg Campaign: 11551843
Recall Date: Oct 25, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact removed his foot from the accelerator pedal to depress the brake pedal while approaching a stop light, the vehicle stalled. The contact cycled the key several times when the vehicle started. A message displayed on the instrument panel “Evaporative Emission System Pressure System/Switch range/Performance”. The contact stated that he was concerned for safety while driving the vehicle. The contact stated that on a separate occasion while driving at an undisclosed speed, he heard a knocking sound coming from the hood of the vehicle. The contact then used a code reader to diagnose the vehicle and retrieved DTC code: P0451 – (Evaporative Emission System Pressure) and P0304 (Cylinder 4 misfire). The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that a claim would be started after the vehicle was taken to the dealer. The failure mileage was approximately 160,000.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact removed his foot from the accelerator pedal to depress the brake pedal while approaching a stop light, the vehicle stalled. The contact cycled the key several times when the vehicle started. A message displayed on the instrument panel “Evaporative Emission System Pressure System/Switch range/Performance”. The contact stated that he was concerned for safety while driving the vehicle. The contact stated that on a separate occasion while driving at an undisclosed speed, he heard a knocking sound coming from the hood of the vehicle. The contact then used a code reader to diagnose the vehicle and retrieved DTC code: P0451 – (Evaporative Emission System Pressure) and P0304 (Cylinder 4 misfire). The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that a claim would be started after the vehicle was taken to the dealer. The failure mileage was approximately 160,000.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact removed his foot from the accelerator pedal to depress the brake pedal while approaching a stop light, the vehicle stalled. The contact cycled the key several times when the vehicle started. A message displayed on the instrument panel “Evaporative Emission System Pressure System/Switch range/Performance”. The contact stated that he was concerned for safety while driving the vehicle. The contact stated that on a separate occasion while driving at an undisclosed speed, he heard a knocking sound coming from the hood of the vehicle. The contact then used a code reader to diagnose the vehicle and retrieved DTC code: P0451 – (Evaporative Emission System Pressure) and P0304 (Cylinder 4 misfire). The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that a claim would be started after the vehicle was taken to the dealer. The failure mileage was approximately 160,000.
Mfg Campaign: 11551393
Recall Date: Oct 23, 2023
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact removed his foot from the accelerator pedal to depress the brake pedal while approaching a stop light, the vehicle stalled. The contact cycled the key several times when the vehicle started. A message displayed on the instrument panel “Evaporative Emission System Pressure System/Switch range/Performance”. The contact stated that he was concerned for safety while driving the vehicle. The contact stated that on a separate occasion while driving at an undisclosed speed, he heard a knocking sound coming from the hood of the vehicle. The contact then used a code reader to diagnose the vehicle and retrieved DTC code: P0451 – (Evaporative Emission System Pressure) and P0304 (Cylinder 4 misfire). The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that a claim would be started after the vehicle was taken to the dealer. The failure mileage was approximately 160,000.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact removed his foot from the accelerator pedal to depress the brake pedal while approaching a stop light, the vehicle stalled. The contact cycled the key several times when the vehicle started. A message displayed on the instrument panel “Evaporative Emission System Pressure System/Switch range/Performance”. The contact stated that he was concerned for safety while driving the vehicle. The contact stated that on a separate occasion while driving at an undisclosed speed, he heard a knocking sound coming from the hood of the vehicle. The contact then used a code reader to diagnose the vehicle and retrieved DTC code: P0451 – (Evaporative Emission System Pressure) and P0304 (Cylinder 4 misfire). The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that a claim would be started after the vehicle was taken to the dealer. The failure mileage was approximately 160,000.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact removed his foot from the accelerator pedal to depress the brake pedal while approaching a stop light, the vehicle stalled. The contact cycled the key several times when the vehicle started. A message displayed on the instrument panel “Evaporative Emission System Pressure System/Switch range/Performance”. The contact stated that he was concerned for safety while driving the vehicle. The contact stated that on a separate occasion while driving at an undisclosed speed, he heard a knocking sound coming from the hood of the vehicle. The contact then used a code reader to diagnose the vehicle and retrieved DTC code: P0451 – (Evaporative Emission System Pressure) and P0304 (Cylinder 4 misfire). The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that a claim would be started after the vehicle was taken to the dealer. The failure mileage was approximately 160,000.
Mfg Campaign: 11551393
Recall Date: Oct 23, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while reversing into a parking space, the brake pedal required more effort than usual to bring the vehicle to a complete stop. A message briefly displayed "Brake Assist Fault" before the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulics), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 89,000.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while reversing into a parking space, the brake pedal required more effort than usual to bring the vehicle to a complete stop. A message briefly displayed "Brake Assist Fault" before the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulics), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 89,000.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while reversing into a parking space, the brake pedal required more effort than usual to bring the vehicle to a complete stop. A message briefly displayed "Brake Assist Fault" before the vehicle returned to normal functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulics), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 89,000.
Mfg Campaign: 11551395
Recall Date: Oct 23, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Stabilitrak system is malfunctioning on my vehicle. It does it intermittently but can be available for inspection. When the stabilitrak system malfunctions, the vehicle will either shut down completely while driving, violently jerk the wheel to one side, or it shorts out the system for brief seconds while driving. Once the system malfunctions the "Stabilitrack" warning light comes on as well as the check engine light and traction control light. I have had the truck looked at on more than one occasion. The dealership I purchased it from first said they couldn't find anything wrong with the vehicle, but after showing them the video they came down to a bad power steering control module. I am having a second mechanic look at it to see if there is another solution. I have been reading this is a common problem on these vehicles and it is caused by a bad ground under the dash.
Corrective Action:
The Stabilitrak system is malfunctioning on my vehicle. It does it intermittently but can be available for inspection. When the stabilitrak system malfunctions, the vehicle will either shut down completely while driving, violently jerk the wheel to one side, or it shorts out the system for brief seconds while driving. Once the system malfunctions the "Stabilitrack" warning light comes on as well as the check engine light and traction control light. I have had the truck looked at on more than one occasion. The dealership I purchased it from first said they couldn't find anything wrong with the vehicle, but after showing them the video they came down to a bad power steering control module. I am having a second mechanic look at it to see if there is another solution. I have been reading this is a common problem on these vehicles and it is caused by a bad ground under the dash.
Additional Notes:
The Stabilitrak system is malfunctioning on my vehicle. It does it intermittently but can be available for inspection. When the stabilitrak system malfunctions, the vehicle will either shut down completely while driving, violently jerk the wheel to one side, or it shorts out the system for brief seconds while driving. Once the system malfunctions the "Stabilitrack" warning light comes on as well as the check engine light and traction control light. I have had the truck looked at on more than one occasion. The dealership I purchased it from first said they couldn't find anything wrong with the vehicle, but after showing them the video they came down to a bad power steering control module. I am having a second mechanic look at it to see if there is another solution. I have been reading this is a common problem on these vehicles and it is caused by a bad ground under the dash.
Mfg Campaign: 11549903
Recall Date: Oct 14, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The Stabilitrak system is malfunctioning on my vehicle. It does it intermittently but can be available for inspection. When the stabilitrak system malfunctions, the vehicle will either shut down completely while driving, violently jerk the wheel to one side, or it shorts out the system for brief seconds while driving. Once the system malfunctions the "Stabilitrack" warning light comes on as well as the check engine light and traction control light. I have had the truck looked at on more than one occasion. The dealership I purchased it from first said they couldn't find anything wrong with the vehicle, but after showing them the video they came down to a bad power steering control module. I am having a second mechanic look at it to see if there is another solution. I have been reading this is a common problem on these vehicles and it is caused by a bad ground under the dash.
Corrective Action:
The Stabilitrak system is malfunctioning on my vehicle. It does it intermittently but can be available for inspection. When the stabilitrak system malfunctions, the vehicle will either shut down completely while driving, violently jerk the wheel to one side, or it shorts out the system for brief seconds while driving. Once the system malfunctions the "Stabilitrack" warning light comes on as well as the check engine light and traction control light. I have had the truck looked at on more than one occasion. The dealership I purchased it from first said they couldn't find anything wrong with the vehicle, but after showing them the video they came down to a bad power steering control module. I am having a second mechanic look at it to see if there is another solution. I have been reading this is a common problem on these vehicles and it is caused by a bad ground under the dash.
Additional Notes:
The Stabilitrak system is malfunctioning on my vehicle. It does it intermittently but can be available for inspection. When the stabilitrak system malfunctions, the vehicle will either shut down completely while driving, violently jerk the wheel to one side, or it shorts out the system for brief seconds while driving. Once the system malfunctions the "Stabilitrack" warning light comes on as well as the check engine light and traction control light. I have had the truck looked at on more than one occasion. The dealership I purchased it from first said they couldn't find anything wrong with the vehicle, but after showing them the video they came down to a bad power steering control module. I am having a second mechanic look at it to see if there is another solution. I have been reading this is a common problem on these vehicles and it is caused by a bad ground under the dash.
Mfg Campaign: 11549903
Recall Date: Oct 14, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Stabilitrak system is malfunctioning on my vehicle. It does it intermittently but can be available for inspection. When the stabilitrak system malfunctions, the vehicle will either shut down completely while driving, violently jerk the wheel to one side, or it shorts out the system for brief seconds while driving. Once the system malfunctions the "Stabilitrack" warning light comes on as well as the check engine light and traction control light. I have had the truck looked at on more than one occasion. The dealership I purchased it from first said they couldn't find anything wrong with the vehicle, but after showing them the video they came down to a bad power steering control module. I am having a second mechanic look at it to see if there is another solution. I have been reading this is a common problem on these vehicles and it is caused by a bad ground under the dash.
Corrective Action:
The Stabilitrak system is malfunctioning on my vehicle. It does it intermittently but can be available for inspection. When the stabilitrak system malfunctions, the vehicle will either shut down completely while driving, violently jerk the wheel to one side, or it shorts out the system for brief seconds while driving. Once the system malfunctions the "Stabilitrack" warning light comes on as well as the check engine light and traction control light. I have had the truck looked at on more than one occasion. The dealership I purchased it from first said they couldn't find anything wrong with the vehicle, but after showing them the video they came down to a bad power steering control module. I am having a second mechanic look at it to see if there is another solution. I have been reading this is a common problem on these vehicles and it is caused by a bad ground under the dash.
Additional Notes:
The Stabilitrak system is malfunctioning on my vehicle. It does it intermittently but can be available for inspection. When the stabilitrak system malfunctions, the vehicle will either shut down completely while driving, violently jerk the wheel to one side, or it shorts out the system for brief seconds while driving. Once the system malfunctions the "Stabilitrack" warning light comes on as well as the check engine light and traction control light. I have had the truck looked at on more than one occasion. The dealership I purchased it from first said they couldn't find anything wrong with the vehicle, but after showing them the video they came down to a bad power steering control module. I am having a second mechanic look at it to see if there is another solution. I have been reading this is a common problem on these vehicles and it is caused by a bad ground under the dash.
Mfg Campaign: 11549903
Recall Date: Oct 14, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmissions jerks, vibrates, and loses power as you accelerate
Corrective Action:
The transmissions jerks, vibrates, and loses power as you accelerate
Additional Notes:
The transmissions jerks, vibrates, and loses power as you accelerate
Mfg Campaign: 11545489
Recall Date: Sep 19, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that when the vehicle was started, there was an abnormal ticking sound heard. The contact stated that the sound was like a metal on metal. The contact stated that he drove approximately 20 MPH and returned to the residence and turned off the vehicle. The contact stated there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed that the lifters were sticking and were not opening as designed and the cylinder was pressing down on the cam shaft. The mechanic determined that the lifters needed to be replaced and then he would inspect the cam shaft for damage. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 97,000.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that when the vehicle was started, there was an abnormal ticking sound heard. The contact stated that the sound was like a metal on metal. The contact stated that he drove approximately 20 MPH and returned to the residence and turned off the vehicle. The contact stated there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed that the lifters were sticking and were not opening as designed and the cylinder was pressing down on the cam shaft. The mechanic determined that the lifters needed to be replaced and then he would inspect the cam shaft for damage. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 97,000.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that when the vehicle was started, there was an abnormal ticking sound heard. The contact stated that the sound was like a metal on metal. The contact stated that he drove approximately 20 MPH and returned to the residence and turned off the vehicle. The contact stated there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic where it was diagnosed that the lifters were sticking and were not opening as designed and the cylinder was pressing down on the cam shaft. The mechanic determined that the lifters needed to be replaced and then he would inspect the cam shaft for damage. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 97,000.
Mfg Campaign: 11544539
Recall Date: Sep 14, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission failed to shift out of first gear. The contact stated that the failure had been a reoccurring failure. The vehicle was taken to the dealer and diagnosed with transmission temperature sensor failure. The contact was informed that the transmission temperature sensor wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to cover a percentage of the total cost of the repair. The approximate failure mileage was 71,000.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission failed to shift out of first gear. The contact stated that the failure had been a reoccurring failure. The vehicle was taken to the dealer and diagnosed with transmission temperature sensor failure. The contact was informed that the transmission temperature sensor wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to cover a percentage of the total cost of the repair. The approximate failure mileage was 71,000.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the transmission failed to shift out of first gear. The contact stated that the failure had been a reoccurring failure. The vehicle was taken to the dealer and diagnosed with transmission temperature sensor failure. The contact was informed that the transmission temperature sensor wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to cover a percentage of the total cost of the repair. The approximate failure mileage was 71,000.
Mfg Campaign: 11543371
Recall Date: Sep 8, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
while attempting to accelerate or decelerate we feel a hesitation and harsh shift. also along with the harsh shifting there is a shudder at speeds from around 50-72 miles per hour. yes it is available for inspection. it was a bit nerve racking not knowing if we should be driving or not, we bought the vehicle with 59,000 miles on it and felt some jerky shifting but didn't think anything about it because it was a chevy and that is all we drive, but now with the shudder we are concerned. we were on a road trip yesterday to help our niece move and she lives 3.5 hours away and we noticed the shudder again, ( we just had it in the shop for new tires, rims and balance thinking it was the tires and rims and alignment ) we were nervous to drive it back home, more severe shudder like driving on rumble strips and the steering wheel would even shake. no warning lamps or messages.
Corrective Action:
while attempting to accelerate or decelerate we feel a hesitation and harsh shift. also along with the harsh shifting there is a shudder at speeds from around 50-72 miles per hour. yes it is available for inspection. it was a bit nerve racking not knowing if we should be driving or not, we bought the vehicle with 59,000 miles on it and felt some jerky shifting but didn't think anything about it because it was a chevy and that is all we drive, but now with the shudder we are concerned. we were on a road trip yesterday to help our niece move and she lives 3.5 hours away and we noticed the shudder again, ( we just had it in the shop for new tires, rims and balance thinking it was the tires and rims and alignment ) we were nervous to drive it back home, more severe shudder like driving on rumble strips and the steering wheel would even shake. no warning lamps or messages.
Additional Notes:
while attempting to accelerate or decelerate we feel a hesitation and harsh shift. also along with the harsh shifting there is a shudder at speeds from around 50-72 miles per hour. yes it is available for inspection. it was a bit nerve racking not knowing if we should be driving or not, we bought the vehicle with 59,000 miles on it and felt some jerky shifting but didn't think anything about it because it was a chevy and that is all we drive, but now with the shudder we are concerned. we were on a road trip yesterday to help our niece move and she lives 3.5 hours away and we noticed the shudder again, ( we just had it in the shop for new tires, rims and balance thinking it was the tires and rims and alignment ) we were nervous to drive it back home, more severe shudder like driving on rumble strips and the steering wheel would even shake. no warning lamps or messages.
Mfg Campaign: 11540985
Recall Date: Aug 27, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The problem started about 3 days ago I was driving to work and I was coming to a stop at a red light then it said “trailer brake system” and then it completely shut my truck off and my brakes were really hard and my steering wheel was stiff then another day it did the same thing and after it was telling me all my blinker were about to go out.
Corrective Action:
The problem started about 3 days ago I was driving to work and I was coming to a stop at a red light then it said “trailer brake system” and then it completely shut my truck off and my brakes were really hard and my steering wheel was stiff then another day it did the same thing and after it was telling me all my blinker were about to go out.
Additional Notes:
The problem started about 3 days ago I was driving to work and I was coming to a stop at a red light then it said “trailer brake system” and then it completely shut my truck off and my brakes were really hard and my steering wheel was stiff then another day it did the same thing and after it was telling me all my blinker were about to go out.
Mfg Campaign: 11539290
Recall Date: Aug 18, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
8/10/2023 2017 Chevrolet Silverado 1500 had a collision with a deer on driver side front bumper and grille near Piedmont KS in the country. Airbags did NOT deploy although the airbag light DID come on at time of incident. On-Start contacted husband, driver, to make sure he was ok since it was a front end collision. Truck is currently at Gerber Auto Collision 10760 W Kellogg Wichita KS being repaired. Truck was due to be returned to us by 8/21/2023. As of this morning, the date was updated to be 8/21 to 8/25. I called them on it and they said they were having "someone" check the airbags since the light was on but it did not deploy.
Corrective Action:
8/10/2023 2017 Chevrolet Silverado 1500 had a collision with a deer on driver side front bumper and grille near Piedmont KS in the country. Airbags did NOT deploy although the airbag light DID come on at time of incident. On-Start contacted husband, driver, to make sure he was ok since it was a front end collision. Truck is currently at Gerber Auto Collision 10760 W Kellogg Wichita KS being repaired. Truck was due to be returned to us by 8/21/2023. As of this morning, the date was updated to be 8/21 to 8/25. I called them on it and they said they were having "someone" check the airbags since the light was on but it did not deploy.
Additional Notes:
8/10/2023 2017 Chevrolet Silverado 1500 had a collision with a deer on driver side front bumper and grille near Piedmont KS in the country. Airbags did NOT deploy although the airbag light DID come on at time of incident. On-Start contacted husband, driver, to make sure he was ok since it was a front end collision. Truck is currently at Gerber Auto Collision 10760 W Kellogg Wichita KS being repaired. Truck was due to be returned to us by 8/21/2023. As of this morning, the date was updated to be 8/21 to 8/25. I called them on it and they said they were having "someone" check the airbags since the light was on but it did not deploy.
Mfg Campaign: 11539339
Recall Date: Aug 18, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
18V586. GM's own number for this recall is 18289. These are for the 2015 Silverado’s . The 2017 Silverado 1500 are doing the same thing as the recall from above describes . My wife had almost accidents cause of this . I almost had an accident today as well getting off the freeway . I know a lot of people are having these problems as well . Gm needs to own up to this mistake they did with these trucks . They should be held responsible for this defect on this truck .
Corrective Action:
18V586. GM's own number for this recall is 18289. These are for the 2015 Silverado’s . The 2017 Silverado 1500 are doing the same thing as the recall from above describes . My wife had almost accidents cause of this . I almost had an accident today as well getting off the freeway . I know a lot of people are having these problems as well . Gm needs to own up to this mistake they did with these trucks . They should be held responsible for this defect on this truck .
Additional Notes:
18V586. GM's own number for this recall is 18289. These are for the 2015 Silverado’s . The 2017 Silverado 1500 are doing the same thing as the recall from above describes . My wife had almost accidents cause of this . I almost had an accident today as well getting off the freeway . I know a lot of people are having these problems as well . Gm needs to own up to this mistake they did with these trucks . They should be held responsible for this defect on this truck .
Mfg Campaign: 11539485
Recall Date: Aug 18, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
18V586. GM's own number for this recall is 18289. These are for the 2015 Silverado’s . The 2017 Silverado 1500 are doing the same thing as the recall from above describes . My wife had almost accidents cause of this . I almost had an accident today as well getting off the freeway . I know a lot of people are having these problems as well . Gm needs to own up to this mistake they did with these trucks . They should be held responsible for this defect on this truck .
Corrective Action:
18V586. GM's own number for this recall is 18289. These are for the 2015 Silverado’s . The 2017 Silverado 1500 are doing the same thing as the recall from above describes . My wife had almost accidents cause of this . I almost had an accident today as well getting off the freeway . I know a lot of people are having these problems as well . Gm needs to own up to this mistake they did with these trucks . They should be held responsible for this defect on this truck .
Additional Notes:
18V586. GM's own number for this recall is 18289. These are for the 2015 Silverado’s . The 2017 Silverado 1500 are doing the same thing as the recall from above describes . My wife had almost accidents cause of this . I almost had an accident today as well getting off the freeway . I know a lot of people are having these problems as well . Gm needs to own up to this mistake they did with these trucks . They should be held responsible for this defect on this truck .
Mfg Campaign: 11539485
Recall Date: Aug 18, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
18V586. GM's own number for this recall is 18289. These are for the 2015 Silverado’s . The 2017 Silverado 1500 are doing the same thing as the recall from above describes . My wife had almost accidents cause of this . I almost had an accident today as well getting off the freeway . I know a lot of people are having these problems as well . Gm needs to own up to this mistake they did with these trucks . They should be held responsible for this defect on this truck .
Corrective Action:
18V586. GM's own number for this recall is 18289. These are for the 2015 Silverado’s . The 2017 Silverado 1500 are doing the same thing as the recall from above describes . My wife had almost accidents cause of this . I almost had an accident today as well getting off the freeway . I know a lot of people are having these problems as well . Gm needs to own up to this mistake they did with these trucks . They should be held responsible for this defect on this truck .
Additional Notes:
18V586. GM's own number for this recall is 18289. These are for the 2015 Silverado’s . The 2017 Silverado 1500 are doing the same thing as the recall from above describes . My wife had almost accidents cause of this . I almost had an accident today as well getting off the freeway . I know a lot of people are having these problems as well . Gm needs to own up to this mistake they did with these trucks . They should be held responsible for this defect on this truck .
Mfg Campaign: 11539485
Recall Date: Aug 18, 2023
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