Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the thermostat and torque converter. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 38,000.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the thermostat and torque converter. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 38,000.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle briefly shuddered. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the thermostat and torque converter. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 38,000.
Mfg Campaign: 11566965
Recall Date: Jan 22, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Failure of integrated wiring harness for trailer brake control. Wires broken, corroded and with brittle and cracked insulation causing trailer brakes to not engage thus creating a dangerous and possibly deadly condition for driver and others on the road.
Corrective Action:
Failure of integrated wiring harness for trailer brake control. Wires broken, corroded and with brittle and cracked insulation causing trailer brakes to not engage thus creating a dangerous and possibly deadly condition for driver and others on the road.
Additional Notes:
Failure of integrated wiring harness for trailer brake control. Wires broken, corroded and with brittle and cracked insulation causing trailer brakes to not engage thus creating a dangerous and possibly deadly condition for driver and others on the road.
Mfg Campaign: 11564677
Recall Date: Jan 10, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I went to my truck after an 8 hour shift at work, simply opened my door got into my truck and when I shut the door, my back window literally exploded into a thousand pieces. I am in no way joking at all, I shut my door and the back window busted into thousands of pieces. I was and still am shocked.
Corrective Action:
I went to my truck after an 8 hour shift at work, simply opened my door got into my truck and when I shut the door, my back window literally exploded into a thousand pieces. I am in no way joking at all, I shut my door and the back window busted into thousands of pieces. I was and still am shocked.
Additional Notes:
I went to my truck after an 8 hour shift at work, simply opened my door got into my truck and when I shut the door, my back window literally exploded into a thousand pieces. I am in no way joking at all, I shut my door and the back window busted into thousands of pieces. I was and still am shocked.
Mfg Campaign: 11564495
Recall Date: Jan 9, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The power sliding rear window circuit heated up so much that it produced smoke and shattered the rear window.
Corrective Action:
The power sliding rear window circuit heated up so much that it produced smoke and shattered the rear window.
Additional Notes:
The power sliding rear window circuit heated up so much that it produced smoke and shattered the rear window.
Mfg Campaign: 11563928
Recall Date: Jan 6, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Complete loss of electrical system power and engine power, vehicle stalls and Coast to a stop. This has happened seven different times in the last 4000 miles driven. Possibly due to faulty ground connection electric power steering system and or stabilitrak I don't know but it is very dangerous. And there has been many other people experiencing this on Silverado Facebook groups.
Corrective Action:
Complete loss of electrical system power and engine power, vehicle stalls and Coast to a stop. This has happened seven different times in the last 4000 miles driven. Possibly due to faulty ground connection electric power steering system and or stabilitrak I don't know but it is very dangerous. And there has been many other people experiencing this on Silverado Facebook groups.
Additional Notes:
Complete loss of electrical system power and engine power, vehicle stalls and Coast to a stop. This has happened seven different times in the last 4000 miles driven. Possibly due to faulty ground connection electric power steering system and or stabilitrak I don't know but it is very dangerous. And there has been many other people experiencing this on Silverado Facebook groups.
Mfg Campaign: 11562848
Recall Date: Dec 31, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Complete loss of electrical system power and engine power, vehicle stalls and Coast to a stop. This has happened seven different times in the last 4000 miles driven. Possibly due to faulty ground connection electric power steering system and or stabilitrak I don't know but it is very dangerous. And there has been many other people experiencing this on Silverado Facebook groups.
Corrective Action:
Complete loss of electrical system power and engine power, vehicle stalls and Coast to a stop. This has happened seven different times in the last 4000 miles driven. Possibly due to faulty ground connection electric power steering system and or stabilitrak I don't know but it is very dangerous. And there has been many other people experiencing this on Silverado Facebook groups.
Additional Notes:
Complete loss of electrical system power and engine power, vehicle stalls and Coast to a stop. This has happened seven different times in the last 4000 miles driven. Possibly due to faulty ground connection electric power steering system and or stabilitrak I don't know but it is very dangerous. And there has been many other people experiencing this on Silverado Facebook groups.
Mfg Campaign: 11562848
Recall Date: Dec 31, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Complete loss of electrical system power and engine power, vehicle stalls and Coast to a stop. This has happened seven different times in the last 4000 miles driven. Possibly due to faulty ground connection electric power steering system and or stabilitrak I don't know but it is very dangerous. And there has been many other people experiencing this on Silverado Facebook groups.
Corrective Action:
Complete loss of electrical system power and engine power, vehicle stalls and Coast to a stop. This has happened seven different times in the last 4000 miles driven. Possibly due to faulty ground connection electric power steering system and or stabilitrak I don't know but it is very dangerous. And there has been many other people experiencing this on Silverado Facebook groups.
Additional Notes:
Complete loss of electrical system power and engine power, vehicle stalls and Coast to a stop. This has happened seven different times in the last 4000 miles driven. Possibly due to faulty ground connection electric power steering system and or stabilitrak I don't know but it is very dangerous. And there has been many other people experiencing this on Silverado Facebook groups.
Mfg Campaign: 11562848
Recall Date: Dec 31, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Vehicle only has 86,000 miles. Brake vacuum pump issue has failed and almost caused an accident or even death. I took my tuck at an easy trail in Big Sur CA. Brakes wasn’t working properly. I feared it would completely fail and cause us to fall off the cliff. Fortunately we got off that trail, but as we continued to drive on highway 1 the brakes would not stop the vehicle as it should. The truck would still move forward or even in reverse with the brakes pressed down. Brake pedal was hard to press and would get stuck. There were no warning lamps on to alert me. This issue has been going on for about a year and has finally given out. The vehicle has been inspected and brake vacuum pump replaced by Smith Chevrolet in Turlock CA. I was told by the service person that Chevy has a 150,000 mile warranty on the brake vacuum pump part only so mine was covered. After inspection I was told that the brake vacuum pump had no fluids at all. Vacuum pump is defective.
Corrective Action:
Vehicle only has 86,000 miles. Brake vacuum pump issue has failed and almost caused an accident or even death. I took my tuck at an easy trail in Big Sur CA. Brakes wasn’t working properly. I feared it would completely fail and cause us to fall off the cliff. Fortunately we got off that trail, but as we continued to drive on highway 1 the brakes would not stop the vehicle as it should. The truck would still move forward or even in reverse with the brakes pressed down. Brake pedal was hard to press and would get stuck. There were no warning lamps on to alert me. This issue has been going on for about a year and has finally given out. The vehicle has been inspected and brake vacuum pump replaced by Smith Chevrolet in Turlock CA. I was told by the service person that Chevy has a 150,000 mile warranty on the brake vacuum pump part only so mine was covered. After inspection I was told that the brake vacuum pump had no fluids at all. Vacuum pump is defective.
Additional Notes:
Vehicle only has 86,000 miles. Brake vacuum pump issue has failed and almost caused an accident or even death. I took my tuck at an easy trail in Big Sur CA. Brakes wasn’t working properly. I feared it would completely fail and cause us to fall off the cliff. Fortunately we got off that trail, but as we continued to drive on highway 1 the brakes would not stop the vehicle as it should. The truck would still move forward or even in reverse with the brakes pressed down. Brake pedal was hard to press and would get stuck. There were no warning lamps on to alert me. This issue has been going on for about a year and has finally given out. The vehicle has been inspected and brake vacuum pump replaced by Smith Chevrolet in Turlock CA. I was told by the service person that Chevy has a 150,000 mile warranty on the brake vacuum pump part only so mine was covered. After inspection I was told that the brake vacuum pump had no fluids at all. Vacuum pump is defective.
Mfg Campaign: 11562390
Recall Date: Dec 28, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AC condenser leak, no cold air blowing. Only 82,539 miles. I took my truck to Chevy and was told about the issue and the cost amount to replace. I asked if that’s under warranty or recall. Chevy dealer told me no. Because there haven’t been too many complaints about it, so it’s not yet a recall. Then the service person then proceed to tell me the repair cost amount which was around $1100. And I was also told that Chevy now has a better AC condenser part to replace the defective ones. This obviously upsets me because this truck has been nothing but problems for me. I took my truck to a mechanic shop and had the AC condenser replaced for way less than what Smith Chevrolet of Turlock CA quoted me on cost. My mechanic showed me the defective part and where it’s leaking at. The AC condenser is built poorly. Plastic parts attached to the side of the condenser cracks easily as I was told, causing it to leak freon.
Corrective Action:
AC condenser leak, no cold air blowing. Only 82,539 miles. I took my truck to Chevy and was told about the issue and the cost amount to replace. I asked if that’s under warranty or recall. Chevy dealer told me no. Because there haven’t been too many complaints about it, so it’s not yet a recall. Then the service person then proceed to tell me the repair cost amount which was around $1100. And I was also told that Chevy now has a better AC condenser part to replace the defective ones. This obviously upsets me because this truck has been nothing but problems for me. I took my truck to a mechanic shop and had the AC condenser replaced for way less than what Smith Chevrolet of Turlock CA quoted me on cost. My mechanic showed me the defective part and where it’s leaking at. The AC condenser is built poorly. Plastic parts attached to the side of the condenser cracks easily as I was told, causing it to leak freon.
Additional Notes:
AC condenser leak, no cold air blowing. Only 82,539 miles. I took my truck to Chevy and was told about the issue and the cost amount to replace. I asked if that’s under warranty or recall. Chevy dealer told me no. Because there haven’t been too many complaints about it, so it’s not yet a recall. Then the service person then proceed to tell me the repair cost amount which was around $1100. And I was also told that Chevy now has a better AC condenser part to replace the defective ones. This obviously upsets me because this truck has been nothing but problems for me. I took my truck to a mechanic shop and had the AC condenser replaced for way less than what Smith Chevrolet of Turlock CA quoted me on cost. My mechanic showed me the defective part and where it’s leaking at. The AC condenser is built poorly. Plastic parts attached to the side of the condenser cracks easily as I was told, causing it to leak freon.
Mfg Campaign: 11562403
Recall Date: Dec 28, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Radiator leak, coolant fully drained out, truck overheated. Approximately 86,000 + miles. I recently replaced the AC condenser back in [XXX]. Which I submitted a complaint form also. Reference below. Request #[XXX] Complaint number [XXX] Then in [XXX] I had the radiator replaced. This was due to a leak that caused all coolant to drain. The engine overheated because of the radiator leak. I was on the freeway when this happened. I ended up taking my truck to be inspected at a mechanic shop. I was then showed the issue of the leak. The radiator is poorly designed and is a similar issue to the AC condenser I had just replaced. The sides of the radiator is made of plastic which cracks or warp causing it to leak. I took pictures of the defective radiator after it was taken out. I decided not to go to a Chevy dealership, simply because of the higher cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Radiator leak, coolant fully drained out, truck overheated. Approximately 86,000 + miles. I recently replaced the AC condenser back in [XXX]. Which I submitted a complaint form also. Reference below. Request #[XXX] Complaint number [XXX] Then in [XXX] I had the radiator replaced. This was due to a leak that caused all coolant to drain. The engine overheated because of the radiator leak. I was on the freeway when this happened. I ended up taking my truck to be inspected at a mechanic shop. I was then showed the issue of the leak. The radiator is poorly designed and is a similar issue to the AC condenser I had just replaced. The sides of the radiator is made of plastic which cracks or warp causing it to leak. I took pictures of the defective radiator after it was taken out. I decided not to go to a Chevy dealership, simply because of the higher cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Radiator leak, coolant fully drained out, truck overheated. Approximately 86,000 + miles. I recently replaced the AC condenser back in [XXX]. Which I submitted a complaint form also. Reference below. Request #[XXX] Complaint number [XXX] Then in [XXX] I had the radiator replaced. This was due to a leak that caused all coolant to drain. The engine overheated because of the radiator leak. I was on the freeway when this happened. I ended up taking my truck to be inspected at a mechanic shop. I was then showed the issue of the leak. The radiator is poorly designed and is a similar issue to the AC condenser I had just replaced. The sides of the radiator is made of plastic which cracks or warp causing it to leak. I took pictures of the defective radiator after it was taken out. I decided not to go to a Chevy dealership, simply because of the higher cost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11562424
Recall Date: Dec 28, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the Stabili-trak message was displayed and the ABS and traction control warning lights illuminated. The front wheels seized while making a turn. The vehicle was towed to the dealer, where it was diagnosed that the front driver's side speed sensor and wires were faulty. The front driver's speed sensor, wire kit, and connector kit were replaced; however, the failure recurred. The vehicle was towed back to the dealer, where it was determined that the ABS and Stabili-trak had seized and the front driver's side wheel bearing was faulty. The dealer replaced the hub assembly. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 67,611.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the Stabili-trak message was displayed and the ABS and traction control warning lights illuminated. The front wheels seized while making a turn. The vehicle was towed to the dealer, where it was diagnosed that the front driver's side speed sensor and wires were faulty. The front driver's speed sensor, wire kit, and connector kit were replaced; however, the failure recurred. The vehicle was towed back to the dealer, where it was determined that the ABS and Stabili-trak had seized and the front driver's side wheel bearing was faulty. The dealer replaced the hub assembly. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 67,611.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the Stabili-trak message was displayed and the ABS and traction control warning lights illuminated. The front wheels seized while making a turn. The vehicle was towed to the dealer, where it was diagnosed that the front driver's side speed sensor and wires were faulty. The front driver's speed sensor, wire kit, and connector kit were replaced; however, the failure recurred. The vehicle was towed back to the dealer, where it was determined that the ABS and Stabili-trak had seized and the front driver's side wheel bearing was faulty. The dealer replaced the hub assembly. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 67,611.
Mfg Campaign: 11562067
Recall Date: Dec 27, 2023
General Motors, Llc
Defect Description:
SUSPENSION:FRONT:WHEEL BEARING
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the Stabili-trak message was displayed and the ABS and traction control warning lights illuminated. The front wheels seized while making a turn. The vehicle was towed to the dealer, where it was diagnosed that the front driver's side speed sensor and wires were faulty. The front driver's speed sensor, wire kit, and connector kit were replaced; however, the failure recurred. The vehicle was towed back to the dealer, where it was determined that the ABS and Stabili-trak had seized and the front driver's side wheel bearing was faulty. The dealer replaced the hub assembly. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 67,611.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the Stabili-trak message was displayed and the ABS and traction control warning lights illuminated. The front wheels seized while making a turn. The vehicle was towed to the dealer, where it was diagnosed that the front driver's side speed sensor and wires were faulty. The front driver's speed sensor, wire kit, and connector kit were replaced; however, the failure recurred. The vehicle was towed back to the dealer, where it was determined that the ABS and Stabili-trak had seized and the front driver's side wheel bearing was faulty. The dealer replaced the hub assembly. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 67,611.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the Stabili-trak message was displayed and the ABS and traction control warning lights illuminated. The front wheels seized while making a turn. The vehicle was towed to the dealer, where it was diagnosed that the front driver's side speed sensor and wires were faulty. The front driver's speed sensor, wire kit, and connector kit were replaced; however, the failure recurred. The vehicle was towed back to the dealer, where it was determined that the ABS and Stabili-trak had seized and the front driver's side wheel bearing was faulty. The dealer replaced the hub assembly. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 67,611.
Mfg Campaign: 11562067
Recall Date: Dec 27, 2023
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
The rear window with power slider blew out when I shut my truck door. I read online that there is a recall for many other models similar to my vehicle but for some reason mine wasn't included. The window itself is over a thousand dollars just for the part; I'd appreciate some help in getting this to include my vehicle as well because it is directly inline with recalls for very similar models. Thank you, [XXX] - I can supply pictures if requested. I don't have them available to upload them now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The rear window with power slider blew out when I shut my truck door. I read online that there is a recall for many other models similar to my vehicle but for some reason mine wasn't included. The window itself is over a thousand dollars just for the part; I'd appreciate some help in getting this to include my vehicle as well because it is directly inline with recalls for very similar models. Thank you, [XXX] - I can supply pictures if requested. I don't have them available to upload them now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The rear window with power slider blew out when I shut my truck door. I read online that there is a recall for many other models similar to my vehicle but for some reason mine wasn't included. The window itself is over a thousand dollars just for the part; I'd appreciate some help in getting this to include my vehicle as well because it is directly inline with recalls for very similar models. Thank you, [XXX] - I can supply pictures if requested. I don't have them available to upload them now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11562151
Recall Date: Dec 27, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
2017 Chevrolet Silverado 1500 5.3 litre V8 1. Low speed brake failure. Problem seems more prevalent while vehichle is in reverse. 2. Had to use emergency brake to stop the vehicle. 3. Not yet but research show safety recall for 2014-2018 vehicles. When I searched on my VIN it did not show up and I never received any recall notice. 4. No 5. No - Problem has occurred intermittently several times.
Corrective Action:
2017 Chevrolet Silverado 1500 5.3 litre V8 1. Low speed brake failure. Problem seems more prevalent while vehichle is in reverse. 2. Had to use emergency brake to stop the vehicle. 3. Not yet but research show safety recall for 2014-2018 vehicles. When I searched on my VIN it did not show up and I never received any recall notice. 4. No 5. No - Problem has occurred intermittently several times.
Additional Notes:
2017 Chevrolet Silverado 1500 5.3 litre V8 1. Low speed brake failure. Problem seems more prevalent while vehichle is in reverse. 2. Had to use emergency brake to stop the vehicle. 3. Not yet but research show safety recall for 2014-2018 vehicles. When I searched on my VIN it did not show up and I never received any recall notice. 4. No 5. No - Problem has occurred intermittently several times.
Mfg Campaign: 11561949
Recall Date: Dec 26, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2017 Silverado with 6L80, 59k miles - transmission failure due to TCC failure. Rough shifting, coming out of gear, shuttering when accelerating. Truck started to whine loudly when it was promptly taken to the dealership. Dealership dropped the pan and used magnet. Visible metal was in the transmission pan. There were no indicator lights on the dash from this issue. Requested goodwill warranty, gm replied they would cover 20% or $7k so I am stuck to pay $5k for a known issue. The replacement transmission is not new that they are offering, it is "certified refurbished" where they use the old casing with new internals. They are providing a 3yr/100k miles warranty on the new transmission. Deciding factors from GM were age, miles, service at dealership. Incredibly unsatisfied that GM is standing behind their vehicles not lasting 60k miles.
Corrective Action:
2017 Silverado with 6L80, 59k miles - transmission failure due to TCC failure. Rough shifting, coming out of gear, shuttering when accelerating. Truck started to whine loudly when it was promptly taken to the dealership. Dealership dropped the pan and used magnet. Visible metal was in the transmission pan. There were no indicator lights on the dash from this issue. Requested goodwill warranty, gm replied they would cover 20% or $7k so I am stuck to pay $5k for a known issue. The replacement transmission is not new that they are offering, it is "certified refurbished" where they use the old casing with new internals. They are providing a 3yr/100k miles warranty on the new transmission. Deciding factors from GM were age, miles, service at dealership. Incredibly unsatisfied that GM is standing behind their vehicles not lasting 60k miles.
Additional Notes:
2017 Silverado with 6L80, 59k miles - transmission failure due to TCC failure. Rough shifting, coming out of gear, shuttering when accelerating. Truck started to whine loudly when it was promptly taken to the dealership. Dealership dropped the pan and used magnet. Visible metal was in the transmission pan. There were no indicator lights on the dash from this issue. Requested goodwill warranty, gm replied they would cover 20% or $7k so I am stuck to pay $5k for a known issue. The replacement transmission is not new that they are offering, it is "certified refurbished" where they use the old casing with new internals. They are providing a 3yr/100k miles warranty on the new transmission. Deciding factors from GM were age, miles, service at dealership. Incredibly unsatisfied that GM is standing behind their vehicles not lasting 60k miles.
Mfg Campaign: 11561319
Recall Date: Dec 21, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2017 Silverado with 6L80, 59k miles - transmission failure due to TCC failure. Rough shifting, coming out of gear, shuttering when accelerating. Truck started to whine loudly when it was promptly taken to the dealership. Dealership dropped the pan and used magnet. Visible metal was in the transmission pan. There were no indicator lights on the dash from this issue. Requested goodwill warranty, gm replied they would cover 20% or $7k so I am stuck to pay $5k for a known issue. The replacement transmission is not new that they are offering, it is "certified refurbished" where they use the old casing with new internals. They are providing a 3yr/100k miles warranty on the new transmission. Deciding factors from GM were age, miles, service at dealership. Incredibly unsatisfied that GM is standing behind their vehicles not lasting 60k miles.
Corrective Action:
2017 Silverado with 6L80, 59k miles - transmission failure due to TCC failure. Rough shifting, coming out of gear, shuttering when accelerating. Truck started to whine loudly when it was promptly taken to the dealership. Dealership dropped the pan and used magnet. Visible metal was in the transmission pan. There were no indicator lights on the dash from this issue. Requested goodwill warranty, gm replied they would cover 20% or $7k so I am stuck to pay $5k for a known issue. The replacement transmission is not new that they are offering, it is "certified refurbished" where they use the old casing with new internals. They are providing a 3yr/100k miles warranty on the new transmission. Deciding factors from GM were age, miles, service at dealership. Incredibly unsatisfied that GM is standing behind their vehicles not lasting 60k miles.
Additional Notes:
2017 Silverado with 6L80, 59k miles - transmission failure due to TCC failure. Rough shifting, coming out of gear, shuttering when accelerating. Truck started to whine loudly when it was promptly taken to the dealership. Dealership dropped the pan and used magnet. Visible metal was in the transmission pan. There were no indicator lights on the dash from this issue. Requested goodwill warranty, gm replied they would cover 20% or $7k so I am stuck to pay $5k for a known issue. The replacement transmission is not new that they are offering, it is "certified refurbished" where they use the old casing with new internals. They are providing a 3yr/100k miles warranty on the new transmission. Deciding factors from GM were age, miles, service at dealership. Incredibly unsatisfied that GM is standing behind their vehicles not lasting 60k miles.
Mfg Campaign: 11561319
Recall Date: Dec 21, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on the interstate the truck started jerking and vibrating, started slowing down, while in the fast lane, then a loud whining sound started, finally making over 3 lanes of traffic doing approximately 40mph got stopped on the shoulder. No warning lights or anything came on. Sat there not knowing what happened so I proceeded onto the freeway and it started lunging & squealing again, got off the next exit to find out it was probably the torque converter or transmission, so here I sit in Virginia & I live in Arizona stranded. And trying to figure out how to pay a $6000 to $8000 repair bill and to find out this is a common problem with GM transmissions
Corrective Action:
While driving on the interstate the truck started jerking and vibrating, started slowing down, while in the fast lane, then a loud whining sound started, finally making over 3 lanes of traffic doing approximately 40mph got stopped on the shoulder. No warning lights or anything came on. Sat there not knowing what happened so I proceeded onto the freeway and it started lunging & squealing again, got off the next exit to find out it was probably the torque converter or transmission, so here I sit in Virginia & I live in Arizona stranded. And trying to figure out how to pay a $6000 to $8000 repair bill and to find out this is a common problem with GM transmissions
Additional Notes:
While driving on the interstate the truck started jerking and vibrating, started slowing down, while in the fast lane, then a loud whining sound started, finally making over 3 lanes of traffic doing approximately 40mph got stopped on the shoulder. No warning lights or anything came on. Sat there not knowing what happened so I proceeded onto the freeway and it started lunging & squealing again, got off the next exit to find out it was probably the torque converter or transmission, so here I sit in Virginia & I live in Arizona stranded. And trying to figure out how to pay a $6000 to $8000 repair bill and to find out this is a common problem with GM transmissions
Mfg Campaign: 11561094
Recall Date: Dec 20, 2023
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Before leaving the house, it sounded like a static noise was coming from the speakers. I turned the radio off and the noise was still there. I get out of the truck to check the back seat area (where the noise was coming from). I put my ear near the window and it almost sounded like a can of something was being sprayed. It was weird, because nothing was in the back of the cab. Anyway, I thought "that's weird" and drove off, not giving it much thought. As I was walking to the truck at Sam's Club, I hit the automatic start. While loading the groceries in the truck, the noise now sounded like a sizzling, snapping sound. Then, I noticed few snowflakes landing near the back window were causing that sound. Again, I thought "that is so weird"!! I put the cart back, got in the truck and started it. At that point, it smelled like something was burning. I jumped out and opened the back door to get a closer look. While trying to figure out what was going on, smoke started coming up from both sides of the back windshield. I ran to the front to take the keys out of the ignition and then the window exploded!! I was so scared to start the truck again, wondering what else was about to happen. Thankfully, I was able to get it home with no other issues. It's now at the dealership getting looked at. They mentioned no recalls, but a quick google search shows that this is clearly an issue!! In 2019, Canada actually recalled over 159,000 vehicles over the high potential of catching on fire!!! After learning this, I'm so happy it didn't actually catch on fire!!
Corrective Action:
Before leaving the house, it sounded like a static noise was coming from the speakers. I turned the radio off and the noise was still there. I get out of the truck to check the back seat area (where the noise was coming from). I put my ear near the window and it almost sounded like a can of something was being sprayed. It was weird, because nothing was in the back of the cab. Anyway, I thought "that's weird" and drove off, not giving it much thought. As I was walking to the truck at Sam's Club, I hit the automatic start. While loading the groceries in the truck, the noise now sounded like a sizzling, snapping sound. Then, I noticed few snowflakes landing near the back window were causing that sound. Again, I thought "that is so weird"!! I put the cart back, got in the truck and started it. At that point, it smelled like something was burning. I jumped out and opened the back door to get a closer look. While trying to figure out what was going on, smoke started coming up from both sides of the back windshield. I ran to the front to take the keys out of the ignition and then the window exploded!! I was so scared to start the truck again, wondering what else was about to happen. Thankfully, I was able to get it home with no other issues. It's now at the dealership getting looked at. They mentioned no recalls, but a quick google search shows that this is clearly an issue!! In 2019, Canada actually recalled over 159,000 vehicles over the high potential of catching on fire!!! After learning this, I'm so happy it didn't actually catch on fire!!
Additional Notes:
Before leaving the house, it sounded like a static noise was coming from the speakers. I turned the radio off and the noise was still there. I get out of the truck to check the back seat area (where the noise was coming from). I put my ear near the window and it almost sounded like a can of something was being sprayed. It was weird, because nothing was in the back of the cab. Anyway, I thought "that's weird" and drove off, not giving it much thought. As I was walking to the truck at Sam's Club, I hit the automatic start. While loading the groceries in the truck, the noise now sounded like a sizzling, snapping sound. Then, I noticed few snowflakes landing near the back window were causing that sound. Again, I thought "that is so weird"!! I put the cart back, got in the truck and started it. At that point, it smelled like something was burning. I jumped out and opened the back door to get a closer look. While trying to figure out what was going on, smoke started coming up from both sides of the back windshield. I ran to the front to take the keys out of the ignition and then the window exploded!! I was so scared to start the truck again, wondering what else was about to happen. Thankfully, I was able to get it home with no other issues. It's now at the dealership getting looked at. They mentioned no recalls, but a quick google search shows that this is clearly an issue!! In 2019, Canada actually recalled over 159,000 vehicles over the high potential of catching on fire!!! After learning this, I'm so happy it didn't actually catch on fire!!
Mfg Campaign: 11560894
Recall Date: Dec 19, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Before leaving the house, it sounded like a static noise was coming from the speakers. I turned the radio off and the noise was still there. I get out of the truck to check the back seat area (where the noise was coming from). I put my ear near the window and it almost sounded like a can of something was being sprayed. It was weird, because nothing was in the back of the cab. Anyway, I thought "that's weird" and drove off, not giving it much thought. As I was walking to the truck at Sam's Club, I hit the automatic start. While loading the groceries in the truck, the noise now sounded like a sizzling, snapping sound. Then, I noticed few snowflakes landing near the back window were causing that sound. Again, I thought "that is so weird"!! I put the cart back, got in the truck and started it. At that point, it smelled like something was burning. I jumped out and opened the back door to get a closer look. While trying to figure out what was going on, smoke started coming up from both sides of the back windshield. I ran to the front to take the keys out of the ignition and then the window exploded!! I was so scared to start the truck again, wondering what else was about to happen. Thankfully, I was able to get it home with no other issues. It's now at the dealership getting looked at. They mentioned no recalls, but a quick google search shows that this is clearly an issue!! In 2019, Canada actually recalled over 159,000 vehicles over the high potential of catching on fire!!! After learning this, I'm so happy it didn't actually catch on fire!!
Corrective Action:
Before leaving the house, it sounded like a static noise was coming from the speakers. I turned the radio off and the noise was still there. I get out of the truck to check the back seat area (where the noise was coming from). I put my ear near the window and it almost sounded like a can of something was being sprayed. It was weird, because nothing was in the back of the cab. Anyway, I thought "that's weird" and drove off, not giving it much thought. As I was walking to the truck at Sam's Club, I hit the automatic start. While loading the groceries in the truck, the noise now sounded like a sizzling, snapping sound. Then, I noticed few snowflakes landing near the back window were causing that sound. Again, I thought "that is so weird"!! I put the cart back, got in the truck and started it. At that point, it smelled like something was burning. I jumped out and opened the back door to get a closer look. While trying to figure out what was going on, smoke started coming up from both sides of the back windshield. I ran to the front to take the keys out of the ignition and then the window exploded!! I was so scared to start the truck again, wondering what else was about to happen. Thankfully, I was able to get it home with no other issues. It's now at the dealership getting looked at. They mentioned no recalls, but a quick google search shows that this is clearly an issue!! In 2019, Canada actually recalled over 159,000 vehicles over the high potential of catching on fire!!! After learning this, I'm so happy it didn't actually catch on fire!!
Additional Notes:
Before leaving the house, it sounded like a static noise was coming from the speakers. I turned the radio off and the noise was still there. I get out of the truck to check the back seat area (where the noise was coming from). I put my ear near the window and it almost sounded like a can of something was being sprayed. It was weird, because nothing was in the back of the cab. Anyway, I thought "that's weird" and drove off, not giving it much thought. As I was walking to the truck at Sam's Club, I hit the automatic start. While loading the groceries in the truck, the noise now sounded like a sizzling, snapping sound. Then, I noticed few snowflakes landing near the back window were causing that sound. Again, I thought "that is so weird"!! I put the cart back, got in the truck and started it. At that point, it smelled like something was burning. I jumped out and opened the back door to get a closer look. While trying to figure out what was going on, smoke started coming up from both sides of the back windshield. I ran to the front to take the keys out of the ignition and then the window exploded!! I was so scared to start the truck again, wondering what else was about to happen. Thankfully, I was able to get it home with no other issues. It's now at the dealership getting looked at. They mentioned no recalls, but a quick google search shows that this is clearly an issue!! In 2019, Canada actually recalled over 159,000 vehicles over the high potential of catching on fire!!! After learning this, I'm so happy it didn't actually catch on fire!!
Mfg Campaign: 11560894
Recall Date: Dec 19, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Before leaving the house, it sounded like a static noise was coming from the speakers. I turned the radio off and the noise was still there. I get out of the truck to check the back seat area (where the noise was coming from). I put my ear near the window and it almost sounded like a can of something was being sprayed. It was weird, because nothing was in the back of the cab. Anyway, I thought "that's weird" and drove off, not giving it much thought. As I was walking to the truck at Sam's Club, I hit the automatic start. While loading the groceries in the truck, the noise now sounded like a sizzling, snapping sound. Then, I noticed few snowflakes landing near the back window were causing that sound. Again, I thought "that is so weird"!! I put the cart back, got in the truck and started it. At that point, it smelled like something was burning. I jumped out and opened the back door to get a closer look. While trying to figure out what was going on, smoke started coming up from both sides of the back windshield. I ran to the front to take the keys out of the ignition and then the window exploded!! I was so scared to start the truck again, wondering what else was about to happen. Thankfully, I was able to get it home with no other issues. It's now at the dealership getting looked at. They mentioned no recalls, but a quick google search shows that this is clearly an issue!! In 2019, Canada actually recalled over 159,000 vehicles over the high potential of catching on fire!!! After learning this, I'm so happy it didn't actually catch on fire!!
Corrective Action:
Before leaving the house, it sounded like a static noise was coming from the speakers. I turned the radio off and the noise was still there. I get out of the truck to check the back seat area (where the noise was coming from). I put my ear near the window and it almost sounded like a can of something was being sprayed. It was weird, because nothing was in the back of the cab. Anyway, I thought "that's weird" and drove off, not giving it much thought. As I was walking to the truck at Sam's Club, I hit the automatic start. While loading the groceries in the truck, the noise now sounded like a sizzling, snapping sound. Then, I noticed few snowflakes landing near the back window were causing that sound. Again, I thought "that is so weird"!! I put the cart back, got in the truck and started it. At that point, it smelled like something was burning. I jumped out and opened the back door to get a closer look. While trying to figure out what was going on, smoke started coming up from both sides of the back windshield. I ran to the front to take the keys out of the ignition and then the window exploded!! I was so scared to start the truck again, wondering what else was about to happen. Thankfully, I was able to get it home with no other issues. It's now at the dealership getting looked at. They mentioned no recalls, but a quick google search shows that this is clearly an issue!! In 2019, Canada actually recalled over 159,000 vehicles over the high potential of catching on fire!!! After learning this, I'm so happy it didn't actually catch on fire!!
Additional Notes:
Before leaving the house, it sounded like a static noise was coming from the speakers. I turned the radio off and the noise was still there. I get out of the truck to check the back seat area (where the noise was coming from). I put my ear near the window and it almost sounded like a can of something was being sprayed. It was weird, because nothing was in the back of the cab. Anyway, I thought "that's weird" and drove off, not giving it much thought. As I was walking to the truck at Sam's Club, I hit the automatic start. While loading the groceries in the truck, the noise now sounded like a sizzling, snapping sound. Then, I noticed few snowflakes landing near the back window were causing that sound. Again, I thought "that is so weird"!! I put the cart back, got in the truck and started it. At that point, it smelled like something was burning. I jumped out and opened the back door to get a closer look. While trying to figure out what was going on, smoke started coming up from both sides of the back windshield. I ran to the front to take the keys out of the ignition and then the window exploded!! I was so scared to start the truck again, wondering what else was about to happen. Thankfully, I was able to get it home with no other issues. It's now at the dealership getting looked at. They mentioned no recalls, but a quick google search shows that this is clearly an issue!! In 2019, Canada actually recalled over 159,000 vehicles over the high potential of catching on fire!!! After learning this, I'm so happy it didn't actually catch on fire!!
Mfg Campaign: 11560894
Recall Date: Dec 19, 2023
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Valencia, CA • 36 yrs
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