CHEVROLET SILVERADO 1500 2017

Complete listing of complaints and recalls for this vehicle

856
Complaints
12
Recalls

Complaints & Recalls

856 Complaints 12 Recalls

Official Safety Recalls - Important!

12 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors Llc
NHTSA Campaign: 19V761000 SAFETY RECALL
653K Vehicles Affected
Recall Date: Oct 24, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.

Potential Risk:
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N192261050
Notice Date: Dec 11, 2019
Recall Date: Oct 24, 2019
General Motors Llc
NHTSA Campaign: 19V645000 SAFETY RECALL
3.5M Vehicles Affected
Recall Date: Sep 6, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.

Potential Risk:
As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N192268490
Notice Date: Oct 8, 2019
Recall Date: Sep 6, 2019
General Motors Llc
NHTSA Campaign: 17V487000 SAFETY RECALL
29.6K Vehicles Affected
Recall Date: Aug 3, 2017
Safety Issue:

General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."

Potential Risk:
If the instructions are missing from the owner's manual, the child seat may be installed incorrectly and not be properly secured, increasing the risk of injury in a crash.
FREE Recall Solution:
GM will notify owners, and dealers will provide a corrected insert for the owners manual, free of charge. The recall began on September 25, 2017. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 17307.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 17307
Notice Date: Sep 25, 2017
Recall Date: Aug 3, 2017
General Motors Llc
NHTSA Campaign: 17V437000 SAFETY RECALL
40.7K Vehicles Affected
Recall Date: Jul 10, 2017
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Potential Risk:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
FREE Recall Solution:
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 17287
Notice Date: Aug 4, 2017
Recall Date: Jul 10, 2017
General Motors Llc
NHTSA Campaign: 16V651000 SAFETY RECALL
3.6M Vehicles Affected
Recall Date: Sep 8, 2016
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Potential Risk:
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
FREE Recall Solution:
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 16007
Notice Date: Oct 13, 2016
Recall Date: Sep 8, 2016
General Motors Llc
NHTSA Campaign: 16V256000 SAFETY RECALL
3.7K Vehicles Affected
Recall Date: Apr 28, 2016
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.

Potential Risk:
Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: 42190
Notice Date: May 18, 2016
Recall Date: Apr 28, 2016

Consumer Complaints

856 Complaints
General Motors, Llc
Campaign: 11585822 Other
Apr 29, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Vehicle shudder was noticed along with harsh shifting. Took to local shop and it was diagnosed as bad torque converter. Referred to transmission shop. Vehicle towed to transmission shop to avoid any further issues. Mechanic sent a picture of the magnet inside pan that was completely covered with metal shavings from torque converter. Mechanic stated new transmission would be necessary. Transmission was replaced February 2024. Truck had approximately 93000 miles on it.

Corrective Action:

Vehicle shudder was noticed along with harsh shifting. Took to local shop and it was diagnosed as bad torque converter. Referred to transmission shop. Vehicle towed to transmission shop to avoid any further issues. Mechanic sent a picture of the magnet inside pan that was completely covered with metal shavings from torque converter. Mechanic stated new transmission would be necessary. Transmission was replaced February 2024. Truck had approximately 93000 miles on it.

Additional Notes:

Vehicle shudder was noticed along with harsh shifting. Took to local shop and it was diagnosed as bad torque converter. Referred to transmission shop. Vehicle towed to transmission shop to avoid any further issues. Mechanic sent a picture of the magnet inside pan that was completely covered with metal shavings from torque converter. Mechanic stated new transmission would be necessary. Transmission was replaced February 2024. Truck had approximately 93000 miles on it.

Manufacturer: CHEVROLET
Mfg Campaign: 11585822
Notice Date: Apr 29, 2024
Recall Date: Apr 29, 2024
General Motors, Llc
Campaign: 11585887 Other
Apr 29, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

What happens is my "ABS light" comes on and when I pull into the driveway... the truck shuts everything off. Locks the wheel!!! Lights off!! It's deadly seriously!!! Stabilitrak stops the truck from moving!!! This needs fixed bad!

Corrective Action:

What happens is my "ABS light" comes on and when I pull into the driveway... the truck shuts everything off. Locks the wheel!!! Lights off!! It's deadly seriously!!! Stabilitrak stops the truck from moving!!! This needs fixed bad!

Additional Notes:

What happens is my "ABS light" comes on and when I pull into the driveway... the truck shuts everything off. Locks the wheel!!! Lights off!! It's deadly seriously!!! Stabilitrak stops the truck from moving!!! This needs fixed bad!

Manufacturer: CHEVROLET
Mfg Campaign: 11585887
Notice Date: Apr 29, 2024
Recall Date: Apr 29, 2024
General Motors, Llc
Campaign: 11585887 Other
Apr 29, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

What happens is my "ABS light" comes on and when I pull into the driveway... the truck shuts everything off. Locks the wheel!!! Lights off!! It's deadly seriously!!! Stabilitrak stops the truck from moving!!! This needs fixed bad!

Corrective Action:

What happens is my "ABS light" comes on and when I pull into the driveway... the truck shuts everything off. Locks the wheel!!! Lights off!! It's deadly seriously!!! Stabilitrak stops the truck from moving!!! This needs fixed bad!

Additional Notes:

What happens is my "ABS light" comes on and when I pull into the driveway... the truck shuts everything off. Locks the wheel!!! Lights off!! It's deadly seriously!!! Stabilitrak stops the truck from moving!!! This needs fixed bad!

Manufacturer: CHEVROLET
Mfg Campaign: 11585887
Notice Date: Apr 29, 2024
Recall Date: Apr 29, 2024
General Motors, Llc
Campaign: 11585887 Other
Apr 29, 2024
Defect Description:

STEERING

Potential Consequences:

What happens is my "ABS light" comes on and when I pull into the driveway... the truck shuts everything off. Locks the wheel!!! Lights off!! It's deadly seriously!!! Stabilitrak stops the truck from moving!!! This needs fixed bad!

Corrective Action:

What happens is my "ABS light" comes on and when I pull into the driveway... the truck shuts everything off. Locks the wheel!!! Lights off!! It's deadly seriously!!! Stabilitrak stops the truck from moving!!! This needs fixed bad!

Additional Notes:

What happens is my "ABS light" comes on and when I pull into the driveway... the truck shuts everything off. Locks the wheel!!! Lights off!! It's deadly seriously!!! Stabilitrak stops the truck from moving!!! This needs fixed bad!

Manufacturer: CHEVROLET
Mfg Campaign: 11585887
Notice Date: Apr 29, 2024
Recall Date: Apr 29, 2024
General Motors, Llc
Campaign: 11584674 Other
Apr 23, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

We Bought a Chevy Silverado 1500 truck used in Nov 2021for purpose of towing RV trailer. In having axel bearings packed on trailer March [XXX], 2024, the RV mechanic noticed no wear or brake dust. He checked and determined RV brakes had never engaged and found no power to the RV brakes in the plug in port on back of truck. Took to dealer, Chesrown in Delaware Ohio, on [XXX], 2024. After having truck all day they said issue was brake modulator which they reprogrammed. We hooked up RV trailer and brakes still do not work. Hand brake controller on dash will engage the trailer brakes , but not the foot brake. In researching online, there is a great deal of discussion about GM knowing about and not addressing the issue. There’s a known defect in a wiring harness between two of the body control modules. This part is known for broken wires and for connective issues. We reached out to GM Customer service at 800-222-1020, who took our information and said they would contact the dealer. We took truck in today and explained again what the issue was and what we had learned from our research. There are currently several recalls on 2022 and 2023 Silverados for the same trailer brake issues. GM needs to take responsibility for this critical service issue!! We CAN NOT tow a RV trailer WITHOUT BRAKES! When we asked the service manager why the tow package was not part of the inspection process when they took the vehicle in and placed it for sale as a used vehicle, he said they don’t do that. Seems to us, that when a dealer sells a vehicle, all parts should be in working order. Especially with a factory installed tow package. PLEASE research and contact GM and have them issue a RECALL on ALL of their vehicles with factory tow packages to ensure the safety of all of those driving them! You will find numerous forums online where the biggest complaint is the trailer brake system not working and people very frustrated with the lack of response from not only GM but the dealers. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM O

Corrective Action:

We Bought a Chevy Silverado 1500 truck used in Nov 2021for purpose of towing RV trailer. In having axel bearings packed on trailer March [XXX], 2024, the RV mechanic noticed no wear or brake dust. He checked and determined RV brakes had never engaged and found no power to the RV brakes in the plug in port on back of truck. Took to dealer, Chesrown in Delaware Ohio, on [XXX], 2024. After having truck all day they said issue was brake modulator which they reprogrammed. We hooked up RV trailer and brakes still do not work. Hand brake controller on dash will engage the trailer brakes , but not the foot brake. In researching online, there is a great deal of discussion about GM knowing about and not addressing the issue. There’s a known defect in a wiring harness between two of the body control modules. This part is known for broken wires and for connective issues. We reached out to GM Customer service at 800-222-1020, who took our information and said they would contact the dealer. We took truck in today and explained again what the issue was and what we had learned from our research. There are currently several recalls on 2022 and 2023 Silverados for the same trailer brake issues. GM needs to take responsibility for this critical service issue!! We CAN NOT tow a RV trailer WITHOUT BRAKES! When we asked the service manager why the tow package was not part of the inspection process when they took the vehicle in and placed it for sale as a used vehicle, he said they don’t do that. Seems to us, that when a dealer sells a vehicle, all parts should be in working order. Especially with a factory installed tow package. PLEASE research and contact GM and have them issue a RECALL on ALL of their vehicles with factory tow packages to ensure the safety of all of those driving them! You will find numerous forums online where the biggest complaint is the trailer brake system not working and people very frustrated with the lack of response from not only GM but the dealers. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM O

Additional Notes:

We Bought a Chevy Silverado 1500 truck used in Nov 2021for purpose of towing RV trailer. In having axel bearings packed on trailer March [XXX], 2024, the RV mechanic noticed no wear or brake dust. He checked and determined RV brakes had never engaged and found no power to the RV brakes in the plug in port on back of truck. Took to dealer, Chesrown in Delaware Ohio, on [XXX], 2024. After having truck all day they said issue was brake modulator which they reprogrammed. We hooked up RV trailer and brakes still do not work. Hand brake controller on dash will engage the trailer brakes , but not the foot brake. In researching online, there is a great deal of discussion about GM knowing about and not addressing the issue. There’s a known defect in a wiring harness between two of the body control modules. This part is known for broken wires and for connective issues. We reached out to GM Customer service at 800-222-1020, who took our information and said they would contact the dealer. We took truck in today and explained again what the issue was and what we had learned from our research. There are currently several recalls on 2022 and 2023 Silverados for the same trailer brake issues. GM needs to take responsibility for this critical service issue!! We CAN NOT tow a RV trailer WITHOUT BRAKES! When we asked the service manager why the tow package was not part of the inspection process when they took the vehicle in and placed it for sale as a used vehicle, he said they don’t do that. Seems to us, that when a dealer sells a vehicle, all parts should be in working order. Especially with a factory installed tow package. PLEASE research and contact GM and have them issue a RECALL on ALL of their vehicles with factory tow packages to ensure the safety of all of those driving them! You will find numerous forums online where the biggest complaint is the trailer brake system not working and people very frustrated with the lack of response from not only GM but the dealers. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM O

Manufacturer: CHEVROLET
Mfg Campaign: 11584674
Notice Date: Apr 23, 2024
Recall Date: Apr 23, 2024
General Motors, Llc
Campaign: 11584674 Other
Apr 23, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

We Bought a Chevy Silverado 1500 truck used in Nov 2021for purpose of towing RV trailer. In having axel bearings packed on trailer March [XXX], 2024, the RV mechanic noticed no wear or brake dust. He checked and determined RV brakes had never engaged and found no power to the RV brakes in the plug in port on back of truck. Took to dealer, Chesrown in Delaware Ohio, on [XXX], 2024. After having truck all day they said issue was brake modulator which they reprogrammed. We hooked up RV trailer and brakes still do not work. Hand brake controller on dash will engage the trailer brakes , but not the foot brake. In researching online, there is a great deal of discussion about GM knowing about and not addressing the issue. There’s a known defect in a wiring harness between two of the body control modules. This part is known for broken wires and for connective issues. We reached out to GM Customer service at 800-222-1020, who took our information and said they would contact the dealer. We took truck in today and explained again what the issue was and what we had learned from our research. There are currently several recalls on 2022 and 2023 Silverados for the same trailer brake issues. GM needs to take responsibility for this critical service issue!! We CAN NOT tow a RV trailer WITHOUT BRAKES! When we asked the service manager why the tow package was not part of the inspection process when they took the vehicle in and placed it for sale as a used vehicle, he said they don’t do that. Seems to us, that when a dealer sells a vehicle, all parts should be in working order. Especially with a factory installed tow package. PLEASE research and contact GM and have them issue a RECALL on ALL of their vehicles with factory tow packages to ensure the safety of all of those driving them! You will find numerous forums online where the biggest complaint is the trailer brake system not working and people very frustrated with the lack of response from not only GM but the dealers. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM O

Corrective Action:

We Bought a Chevy Silverado 1500 truck used in Nov 2021for purpose of towing RV trailer. In having axel bearings packed on trailer March [XXX], 2024, the RV mechanic noticed no wear or brake dust. He checked and determined RV brakes had never engaged and found no power to the RV brakes in the plug in port on back of truck. Took to dealer, Chesrown in Delaware Ohio, on [XXX], 2024. After having truck all day they said issue was brake modulator which they reprogrammed. We hooked up RV trailer and brakes still do not work. Hand brake controller on dash will engage the trailer brakes , but not the foot brake. In researching online, there is a great deal of discussion about GM knowing about and not addressing the issue. There’s a known defect in a wiring harness between two of the body control modules. This part is known for broken wires and for connective issues. We reached out to GM Customer service at 800-222-1020, who took our information and said they would contact the dealer. We took truck in today and explained again what the issue was and what we had learned from our research. There are currently several recalls on 2022 and 2023 Silverados for the same trailer brake issues. GM needs to take responsibility for this critical service issue!! We CAN NOT tow a RV trailer WITHOUT BRAKES! When we asked the service manager why the tow package was not part of the inspection process when they took the vehicle in and placed it for sale as a used vehicle, he said they don’t do that. Seems to us, that when a dealer sells a vehicle, all parts should be in working order. Especially with a factory installed tow package. PLEASE research and contact GM and have them issue a RECALL on ALL of their vehicles with factory tow packages to ensure the safety of all of those driving them! You will find numerous forums online where the biggest complaint is the trailer brake system not working and people very frustrated with the lack of response from not only GM but the dealers. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM O

Additional Notes:

We Bought a Chevy Silverado 1500 truck used in Nov 2021for purpose of towing RV trailer. In having axel bearings packed on trailer March [XXX], 2024, the RV mechanic noticed no wear or brake dust. He checked and determined RV brakes had never engaged and found no power to the RV brakes in the plug in port on back of truck. Took to dealer, Chesrown in Delaware Ohio, on [XXX], 2024. After having truck all day they said issue was brake modulator which they reprogrammed. We hooked up RV trailer and brakes still do not work. Hand brake controller on dash will engage the trailer brakes , but not the foot brake. In researching online, there is a great deal of discussion about GM knowing about and not addressing the issue. There’s a known defect in a wiring harness between two of the body control modules. This part is known for broken wires and for connective issues. We reached out to GM Customer service at 800-222-1020, who took our information and said they would contact the dealer. We took truck in today and explained again what the issue was and what we had learned from our research. There are currently several recalls on 2022 and 2023 Silverados for the same trailer brake issues. GM needs to take responsibility for this critical service issue!! We CAN NOT tow a RV trailer WITHOUT BRAKES! When we asked the service manager why the tow package was not part of the inspection process when they took the vehicle in and placed it for sale as a used vehicle, he said they don’t do that. Seems to us, that when a dealer sells a vehicle, all parts should be in working order. Especially with a factory installed tow package. PLEASE research and contact GM and have them issue a RECALL on ALL of their vehicles with factory tow packages to ensure the safety of all of those driving them! You will find numerous forums online where the biggest complaint is the trailer brake system not working and people very frustrated with the lack of response from not only GM but the dealers. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM O

Manufacturer: CHEVROLET
Mfg Campaign: 11584674
Notice Date: Apr 23, 2024
Recall Date: Apr 23, 2024
General Motors, Llc
Campaign: 11584674 Other
Apr 23, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

We Bought a Chevy Silverado 1500 truck used in Nov 2021for purpose of towing RV trailer. In having axel bearings packed on trailer March [XXX], 2024, the RV mechanic noticed no wear or brake dust. He checked and determined RV brakes had never engaged and found no power to the RV brakes in the plug in port on back of truck. Took to dealer, Chesrown in Delaware Ohio, on [XXX], 2024. After having truck all day they said issue was brake modulator which they reprogrammed. We hooked up RV trailer and brakes still do not work. Hand brake controller on dash will engage the trailer brakes , but not the foot brake. In researching online, there is a great deal of discussion about GM knowing about and not addressing the issue. There’s a known defect in a wiring harness between two of the body control modules. This part is known for broken wires and for connective issues. We reached out to GM Customer service at 800-222-1020, who took our information and said they would contact the dealer. We took truck in today and explained again what the issue was and what we had learned from our research. There are currently several recalls on 2022 and 2023 Silverados for the same trailer brake issues. GM needs to take responsibility for this critical service issue!! We CAN NOT tow a RV trailer WITHOUT BRAKES! When we asked the service manager why the tow package was not part of the inspection process when they took the vehicle in and placed it for sale as a used vehicle, he said they don’t do that. Seems to us, that when a dealer sells a vehicle, all parts should be in working order. Especially with a factory installed tow package. PLEASE research and contact GM and have them issue a RECALL on ALL of their vehicles with factory tow packages to ensure the safety of all of those driving them! You will find numerous forums online where the biggest complaint is the trailer brake system not working and people very frustrated with the lack of response from not only GM but the dealers. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM O

Corrective Action:

We Bought a Chevy Silverado 1500 truck used in Nov 2021for purpose of towing RV trailer. In having axel bearings packed on trailer March [XXX], 2024, the RV mechanic noticed no wear or brake dust. He checked and determined RV brakes had never engaged and found no power to the RV brakes in the plug in port on back of truck. Took to dealer, Chesrown in Delaware Ohio, on [XXX], 2024. After having truck all day they said issue was brake modulator which they reprogrammed. We hooked up RV trailer and brakes still do not work. Hand brake controller on dash will engage the trailer brakes , but not the foot brake. In researching online, there is a great deal of discussion about GM knowing about and not addressing the issue. There’s a known defect in a wiring harness between two of the body control modules. This part is known for broken wires and for connective issues. We reached out to GM Customer service at 800-222-1020, who took our information and said they would contact the dealer. We took truck in today and explained again what the issue was and what we had learned from our research. There are currently several recalls on 2022 and 2023 Silverados for the same trailer brake issues. GM needs to take responsibility for this critical service issue!! We CAN NOT tow a RV trailer WITHOUT BRAKES! When we asked the service manager why the tow package was not part of the inspection process when they took the vehicle in and placed it for sale as a used vehicle, he said they don’t do that. Seems to us, that when a dealer sells a vehicle, all parts should be in working order. Especially with a factory installed tow package. PLEASE research and contact GM and have them issue a RECALL on ALL of their vehicles with factory tow packages to ensure the safety of all of those driving them! You will find numerous forums online where the biggest complaint is the trailer brake system not working and people very frustrated with the lack of response from not only GM but the dealers. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM O

Additional Notes:

We Bought a Chevy Silverado 1500 truck used in Nov 2021for purpose of towing RV trailer. In having axel bearings packed on trailer March [XXX], 2024, the RV mechanic noticed no wear or brake dust. He checked and determined RV brakes had never engaged and found no power to the RV brakes in the plug in port on back of truck. Took to dealer, Chesrown in Delaware Ohio, on [XXX], 2024. After having truck all day they said issue was brake modulator which they reprogrammed. We hooked up RV trailer and brakes still do not work. Hand brake controller on dash will engage the trailer brakes , but not the foot brake. In researching online, there is a great deal of discussion about GM knowing about and not addressing the issue. There’s a known defect in a wiring harness between two of the body control modules. This part is known for broken wires and for connective issues. We reached out to GM Customer service at 800-222-1020, who took our information and said they would contact the dealer. We took truck in today and explained again what the issue was and what we had learned from our research. There are currently several recalls on 2022 and 2023 Silverados for the same trailer brake issues. GM needs to take responsibility for this critical service issue!! We CAN NOT tow a RV trailer WITHOUT BRAKES! When we asked the service manager why the tow package was not part of the inspection process when they took the vehicle in and placed it for sale as a used vehicle, he said they don’t do that. Seems to us, that when a dealer sells a vehicle, all parts should be in working order. Especially with a factory installed tow package. PLEASE research and contact GM and have them issue a RECALL on ALL of their vehicles with factory tow packages to ensure the safety of all of those driving them! You will find numerous forums online where the biggest complaint is the trailer brake system not working and people very frustrated with the lack of response from not only GM but the dealers. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM O

Manufacturer: CHEVROLET
Mfg Campaign: 11584674
Notice Date: Apr 23, 2024
Recall Date: Apr 23, 2024
General Motors, Llc
Campaign: 11584380 Other
Apr 22, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

While turning vehicle at slow speeds the trailer warning,no trailer on vehicle, stability control hill assist radio and steering stop working as well as vehicle will stall out. Depending on when it happens it may stall while turning into traffic. I have searched the issue and found there is a ground problem under dash near windshield. It has happened multiple times like 15 as of this date.

Corrective Action:

While turning vehicle at slow speeds the trailer warning,no trailer on vehicle, stability control hill assist radio and steering stop working as well as vehicle will stall out. Depending on when it happens it may stall while turning into traffic. I have searched the issue and found there is a ground problem under dash near windshield. It has happened multiple times like 15 as of this date.

Additional Notes:

While turning vehicle at slow speeds the trailer warning,no trailer on vehicle, stability control hill assist radio and steering stop working as well as vehicle will stall out. Depending on when it happens it may stall while turning into traffic. I have searched the issue and found there is a ground problem under dash near windshield. It has happened multiple times like 15 as of this date.

Manufacturer: CHEVROLET
Mfg Campaign: 11584380
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024
General Motors, Llc
Campaign: 11584380 Other
Apr 22, 2024
Defect Description:

STEERING

Potential Consequences:

While turning vehicle at slow speeds the trailer warning,no trailer on vehicle, stability control hill assist radio and steering stop working as well as vehicle will stall out. Depending on when it happens it may stall while turning into traffic. I have searched the issue and found there is a ground problem under dash near windshield. It has happened multiple times like 15 as of this date.

Corrective Action:

While turning vehicle at slow speeds the trailer warning,no trailer on vehicle, stability control hill assist radio and steering stop working as well as vehicle will stall out. Depending on when it happens it may stall while turning into traffic. I have searched the issue and found there is a ground problem under dash near windshield. It has happened multiple times like 15 as of this date.

Additional Notes:

While turning vehicle at slow speeds the trailer warning,no trailer on vehicle, stability control hill assist radio and steering stop working as well as vehicle will stall out. Depending on when it happens it may stall while turning into traffic. I have searched the issue and found there is a ground problem under dash near windshield. It has happened multiple times like 15 as of this date.

Manufacturer: CHEVROLET
Mfg Campaign: 11584380
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024
General Motors, Llc
Campaign: 11584380 Other
Apr 22, 2024
Defect Description:

ENGINE

Potential Consequences:

While turning vehicle at slow speeds the trailer warning,no trailer on vehicle, stability control hill assist radio and steering stop working as well as vehicle will stall out. Depending on when it happens it may stall while turning into traffic. I have searched the issue and found there is a ground problem under dash near windshield. It has happened multiple times like 15 as of this date.

Corrective Action:

While turning vehicle at slow speeds the trailer warning,no trailer on vehicle, stability control hill assist radio and steering stop working as well as vehicle will stall out. Depending on when it happens it may stall while turning into traffic. I have searched the issue and found there is a ground problem under dash near windshield. It has happened multiple times like 15 as of this date.

Additional Notes:

While turning vehicle at slow speeds the trailer warning,no trailer on vehicle, stability control hill assist radio and steering stop working as well as vehicle will stall out. Depending on when it happens it may stall while turning into traffic. I have searched the issue and found there is a ground problem under dash near windshield. It has happened multiple times like 15 as of this date.

Manufacturer: CHEVROLET
Mfg Campaign: 11584380
Notice Date: Apr 22, 2024
Recall Date: Apr 22, 2024
General Motors, Llc
Campaign: 11580927 Other
Apr 3, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

At 83,000 miles the transmission failed. We bought this car from a Chevy dealership with 35k miles in November of 2021. We have performed all required maintenance. If GM knows there is a transmission issue with these trucks why won’t they help their customers? It’s a 7k bill on a truck with many more payments and that has less than 100k miles.

Corrective Action:

At 83,000 miles the transmission failed. We bought this car from a Chevy dealership with 35k miles in November of 2021. We have performed all required maintenance. If GM knows there is a transmission issue with these trucks why won’t they help their customers? It’s a 7k bill on a truck with many more payments and that has less than 100k miles.

Additional Notes:

At 83,000 miles the transmission failed. We bought this car from a Chevy dealership with 35k miles in November of 2021. We have performed all required maintenance. If GM knows there is a transmission issue with these trucks why won’t they help their customers? It’s a 7k bill on a truck with many more payments and that has less than 100k miles.

Manufacturer: CHEVROLET
Mfg Campaign: 11580927
Notice Date: Apr 3, 2024
Recall Date: Apr 3, 2024
General Motors, Llc
Campaign: 11581042 Other
Apr 3, 2024
Defect Description:

STEERING

Potential Consequences:

When driving the truck it has a continus pull to the right side

Corrective Action:

When driving the truck it has a continus pull to the right side

Additional Notes:

When driving the truck it has a continus pull to the right side

Manufacturer: CHEVROLET
Mfg Campaign: 11581042
Notice Date: Apr 3, 2024
Recall Date: Apr 3, 2024
General Motors, Llc
Campaign: 11581042 Other
Apr 3, 2024
Defect Description:

SUSPENSION

Potential Consequences:

When driving the truck it has a continus pull to the right side

Corrective Action:

When driving the truck it has a continus pull to the right side

Additional Notes:

When driving the truck it has a continus pull to the right side

Manufacturer: CHEVROLET
Mfg Campaign: 11581042
Notice Date: Apr 3, 2024
Recall Date: Apr 3, 2024
General Motors, Llc
Campaign: 11579666 Other
Mar 27, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The radio/ my link is way to bright and there is no option to dim it. This makes an eye distraction and hard to see the road at night. there are many post about this concern online.

Corrective Action:

The radio/ my link is way to bright and there is no option to dim it. This makes an eye distraction and hard to see the road at night. there are many post about this concern online.

Additional Notes:

The radio/ my link is way to bright and there is no option to dim it. This makes an eye distraction and hard to see the road at night. there are many post about this concern online.

Manufacturer: CHEVROLET
Mfg Campaign: 11579666
Notice Date: Mar 27, 2024
Recall Date: Mar 27, 2024
General Motors, Llc
Campaign: 11579666 Other
Mar 27, 2024
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

The radio/ my link is way to bright and there is no option to dim it. This makes an eye distraction and hard to see the road at night. there are many post about this concern online.

Corrective Action:

The radio/ my link is way to bright and there is no option to dim it. This makes an eye distraction and hard to see the road at night. there are many post about this concern online.

Additional Notes:

The radio/ my link is way to bright and there is no option to dim it. This makes an eye distraction and hard to see the road at night. there are many post about this concern online.

Manufacturer: CHEVROLET
Mfg Campaign: 11579666
Notice Date: Mar 27, 2024
Recall Date: Mar 27, 2024
General Motors, Llc
Campaign: 11579603 Other
Mar 26, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Stabilitrak notification came on and truck shut off. Took vehicle to O’Reillys to see what was wrong. Test machine was not picking anything up. There was no issue But the truck shut off while on the highway and i called my insurance

Corrective Action:

Stabilitrak notification came on and truck shut off. Took vehicle to O’Reillys to see what was wrong. Test machine was not picking anything up. There was no issue But the truck shut off while on the highway and i called my insurance

Additional Notes:

Stabilitrak notification came on and truck shut off. Took vehicle to O’Reillys to see what was wrong. Test machine was not picking anything up. There was no issue But the truck shut off while on the highway and i called my insurance

Manufacturer: CHEVROLET
Mfg Campaign: 11579603
Notice Date: Mar 26, 2024
Recall Date: Mar 26, 2024
General Motors, Llc
Campaign: 11579307 Other
Mar 25, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Transition failed

Corrective Action:

Transition failed

Additional Notes:

Transition failed

Manufacturer: CHEVROLET
Mfg Campaign: 11579307
Notice Date: Mar 25, 2024
Recall Date: Mar 25, 2024
General Motors, Llc
Campaign: 11577765 Other
Mar 16, 2024
Defect Description:

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Potential Consequences:

There was an electrical burning smell in the cabin of the truck and then the radio stopped working. I called the dealership who confirmed that they had issues with previous models and newer models as well but said my 2017 silverado lt was not included in the fix. I took it in and asked them to see if there were any error codes and I was told no error codes everything was clear. There were no warnings no lights nothing just the burning smell. I spoke with another gentleman who has a 2018 silverado lt and said his radio goes on and off and the screen is unresponsive. Yes the vehicle is available upon inspection. My truck could have possibly caught fire due to this especially with the electrical burning smell. This all happened while the truck was off in my driveway

Corrective Action:

There was an electrical burning smell in the cabin of the truck and then the radio stopped working. I called the dealership who confirmed that they had issues with previous models and newer models as well but said my 2017 silverado lt was not included in the fix. I took it in and asked them to see if there were any error codes and I was told no error codes everything was clear. There were no warnings no lights nothing just the burning smell. I spoke with another gentleman who has a 2018 silverado lt and said his radio goes on and off and the screen is unresponsive. Yes the vehicle is available upon inspection. My truck could have possibly caught fire due to this especially with the electrical burning smell. This all happened while the truck was off in my driveway

Additional Notes:

There was an electrical burning smell in the cabin of the truck and then the radio stopped working. I called the dealership who confirmed that they had issues with previous models and newer models as well but said my 2017 silverado lt was not included in the fix. I took it in and asked them to see if there were any error codes and I was told no error codes everything was clear. There were no warnings no lights nothing just the burning smell. I spoke with another gentleman who has a 2018 silverado lt and said his radio goes on and off and the screen is unresponsive. Yes the vehicle is available upon inspection. My truck could have possibly caught fire due to this especially with the electrical burning smell. This all happened while the truck was off in my driveway

Manufacturer: CHEVROLET
Mfg Campaign: 11577765
Notice Date: Mar 16, 2024
Recall Date: Mar 16, 2024
General Motors, Llc
Campaign: 11576505 Other
Mar 11, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Stalling with no power transmission is putting me at risk since I first purchased this vehicle. Transmission needs to be replaced because of the defective drive shaft on all 2017 models . Really serious problem with a hard shift and multiple misfire. Just not sure what to do at this point. I’m still paying for a truck that’s not working.

Corrective Action:

Stalling with no power transmission is putting me at risk since I first purchased this vehicle. Transmission needs to be replaced because of the defective drive shaft on all 2017 models . Really serious problem with a hard shift and multiple misfire. Just not sure what to do at this point. I’m still paying for a truck that’s not working.

Additional Notes:

Stalling with no power transmission is putting me at risk since I first purchased this vehicle. Transmission needs to be replaced because of the defective drive shaft on all 2017 models . Really serious problem with a hard shift and multiple misfire. Just not sure what to do at this point. I’m still paying for a truck that’s not working.

Manufacturer: CHEVROLET
Mfg Campaign: 11576505
Notice Date: Mar 11, 2024
Recall Date: Mar 11, 2024
General Motors, Llc
Campaign: 11576505 Other
Mar 11, 2024
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Stalling with no power transmission is putting me at risk since I first purchased this vehicle. Transmission needs to be replaced because of the defective drive shaft on all 2017 models . Really serious problem with a hard shift and multiple misfire. Just not sure what to do at this point. I’m still paying for a truck that’s not working.

Corrective Action:

Stalling with no power transmission is putting me at risk since I first purchased this vehicle. Transmission needs to be replaced because of the defective drive shaft on all 2017 models . Really serious problem with a hard shift and multiple misfire. Just not sure what to do at this point. I’m still paying for a truck that’s not working.

Additional Notes:

Stalling with no power transmission is putting me at risk since I first purchased this vehicle. Transmission needs to be replaced because of the defective drive shaft on all 2017 models . Really serious problem with a hard shift and multiple misfire. Just not sure what to do at this point. I’m still paying for a truck that’s not working.

Manufacturer: CHEVROLET
Mfg Campaign: 11576505
Notice Date: Mar 11, 2024
Recall Date: Mar 11, 2024

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