Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
WHEN DRIVING MY 2017 CHEVY SILVERADO AT LOWER SPEEDS MY STEERING WHEEL LOCKS UP WHEN TURNING BRINGING MY TRUCK TO AN ABRUPT STOP, ONCE IN THE MIDDLE OF A STREET. WHILE THE STEERING WHEEL LOCKS ALL THE ELECTRICAL AND LIGHTS ON THE INSIDE OF THE TRUCK SHUT OFF AND ON AND MY STABILITRAK MESSAGE POPS ON MY SCREEN FOLLOWED BY SERVICE TRAILER BRAKE. IT STARTED HAPPENING JUST HERE AND THERE ABOUT A MONTH AGO BUT NOW IT IS HAPPENING EVERY DAY. IM SCARED TO DRIVE MY TRUCK THIS IS GETTING DANGEROUS! GOING TO HAVE TO TAKE IT INTO THE DEALERSHIP ASAP.
Corrective Action:
WHEN DRIVING MY 2017 CHEVY SILVERADO AT LOWER SPEEDS MY STEERING WHEEL LOCKS UP WHEN TURNING BRINGING MY TRUCK TO AN ABRUPT STOP, ONCE IN THE MIDDLE OF A STREET. WHILE THE STEERING WHEEL LOCKS ALL THE ELECTRICAL AND LIGHTS ON THE INSIDE OF THE TRUCK SHUT OFF AND ON AND MY STABILITRAK MESSAGE POPS ON MY SCREEN FOLLOWED BY SERVICE TRAILER BRAKE. IT STARTED HAPPENING JUST HERE AND THERE ABOUT A MONTH AGO BUT NOW IT IS HAPPENING EVERY DAY. IM SCARED TO DRIVE MY TRUCK THIS IS GETTING DANGEROUS! GOING TO HAVE TO TAKE IT INTO THE DEALERSHIP ASAP.
Additional Notes:
WHEN DRIVING MY 2017 CHEVY SILVERADO AT LOWER SPEEDS MY STEERING WHEEL LOCKS UP WHEN TURNING BRINGING MY TRUCK TO AN ABRUPT STOP, ONCE IN THE MIDDLE OF A STREET. WHILE THE STEERING WHEEL LOCKS ALL THE ELECTRICAL AND LIGHTS ON THE INSIDE OF THE TRUCK SHUT OFF AND ON AND MY STABILITRAK MESSAGE POPS ON MY SCREEN FOLLOWED BY SERVICE TRAILER BRAKE. IT STARTED HAPPENING JUST HERE AND THERE ABOUT A MONTH AGO BUT NOW IT IS HAPPENING EVERY DAY. IM SCARED TO DRIVE MY TRUCK THIS IS GETTING DANGEROUS! GOING TO HAVE TO TAKE IT INTO THE DEALERSHIP ASAP.
Mfg Campaign: 11389896
Recall Date: Jan 25, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING MY 2017 CHEVY SILVERADO AT LOWER SPEEDS MY STEERING WHEEL LOCKS UP WHEN TURNING BRINGING MY TRUCK TO AN ABRUPT STOP, ONCE IN THE MIDDLE OF A STREET. WHILE THE STEERING WHEEL LOCKS ALL THE ELECTRICAL AND LIGHTS ON THE INSIDE OF THE TRUCK SHUT OFF AND ON AND MY STABILITRAK MESSAGE POPS ON MY SCREEN FOLLOWED BY SERVICE TRAILER BRAKE. IT STARTED HAPPENING JUST HERE AND THERE ABOUT A MONTH AGO BUT NOW IT IS HAPPENING EVERY DAY. IM SCARED TO DRIVE MY TRUCK THIS IS GETTING DANGEROUS! GOING TO HAVE TO TAKE IT INTO THE DEALERSHIP ASAP.
Corrective Action:
WHEN DRIVING MY 2017 CHEVY SILVERADO AT LOWER SPEEDS MY STEERING WHEEL LOCKS UP WHEN TURNING BRINGING MY TRUCK TO AN ABRUPT STOP, ONCE IN THE MIDDLE OF A STREET. WHILE THE STEERING WHEEL LOCKS ALL THE ELECTRICAL AND LIGHTS ON THE INSIDE OF THE TRUCK SHUT OFF AND ON AND MY STABILITRAK MESSAGE POPS ON MY SCREEN FOLLOWED BY SERVICE TRAILER BRAKE. IT STARTED HAPPENING JUST HERE AND THERE ABOUT A MONTH AGO BUT NOW IT IS HAPPENING EVERY DAY. IM SCARED TO DRIVE MY TRUCK THIS IS GETTING DANGEROUS! GOING TO HAVE TO TAKE IT INTO THE DEALERSHIP ASAP.
Additional Notes:
WHEN DRIVING MY 2017 CHEVY SILVERADO AT LOWER SPEEDS MY STEERING WHEEL LOCKS UP WHEN TURNING BRINGING MY TRUCK TO AN ABRUPT STOP, ONCE IN THE MIDDLE OF A STREET. WHILE THE STEERING WHEEL LOCKS ALL THE ELECTRICAL AND LIGHTS ON THE INSIDE OF THE TRUCK SHUT OFF AND ON AND MY STABILITRAK MESSAGE POPS ON MY SCREEN FOLLOWED BY SERVICE TRAILER BRAKE. IT STARTED HAPPENING JUST HERE AND THERE ABOUT A MONTH AGO BUT NOW IT IS HAPPENING EVERY DAY. IM SCARED TO DRIVE MY TRUCK THIS IS GETTING DANGEROUS! GOING TO HAVE TO TAKE IT INTO THE DEALERSHIP ASAP.
Mfg Campaign: 11389896
Recall Date: Jan 25, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING, THE TRANSMISSION WAS SLIPPING BETWEEN GEARS. THE CONTACT STATED THAT THE STABILITY TRACK WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK CHEVROLET OF BANGOR (293 HOGAN RD, BANGOR, ME 04401, (207) 945-9401) WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE CONTROL MODULE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND WAS INFORMED OF A POSSIBLE PARTIAL REIMBURSEMENT FOR THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 50,760.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING, THE TRANSMISSION WAS SLIPPING BETWEEN GEARS. THE CONTACT STATED THAT THE STABILITY TRACK WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK CHEVROLET OF BANGOR (293 HOGAN RD, BANGOR, ME 04401, (207) 945-9401) WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE CONTROL MODULE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND WAS INFORMED OF A POSSIBLE PARTIAL REIMBURSEMENT FOR THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 50,760.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING, THE TRANSMISSION WAS SLIPPING BETWEEN GEARS. THE CONTACT STATED THAT THE STABILITY TRACK WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK CHEVROLET OF BANGOR (293 HOGAN RD, BANGOR, ME 04401, (207) 945-9401) WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE CONTROL MODULE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND WAS INFORMED OF A POSSIBLE PARTIAL REIMBURSEMENT FOR THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 50,760.
Mfg Campaign: 11388890
Recall Date: Jan 19, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING, THE TRANSMISSION WAS SLIPPING BETWEEN GEARS. THE CONTACT STATED THAT THE STABILITY TRACK WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK CHEVROLET OF BANGOR (293 HOGAN RD, BANGOR, ME 04401, (207) 945-9401) WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE CONTROL MODULE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND WAS INFORMED OF A POSSIBLE PARTIAL REIMBURSEMENT FOR THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 50,760.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING, THE TRANSMISSION WAS SLIPPING BETWEEN GEARS. THE CONTACT STATED THAT THE STABILITY TRACK WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK CHEVROLET OF BANGOR (293 HOGAN RD, BANGOR, ME 04401, (207) 945-9401) WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE CONTROL MODULE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND WAS INFORMED OF A POSSIBLE PARTIAL REIMBURSEMENT FOR THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 50,760.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING, THE TRANSMISSION WAS SLIPPING BETWEEN GEARS. THE CONTACT STATED THAT THE STABILITY TRACK WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO QUIRK CHEVROLET OF BANGOR (293 HOGAN RD, BANGOR, ME 04401, (207) 945-9401) WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE CONTROL MODULE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND WAS INFORMED OF A POSSIBLE PARTIAL REIMBURSEMENT FOR THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 50,760.
Mfg Campaign: 11388890
Recall Date: Jan 19, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING IN TRAFFIC GOING 5MPH OR LESS. BRAKES KEPT SLIPPING AND HAD TO PUSH DOWN ON THE BRAKES TO MAKE MY TRUCK STOP ALMOST CAUSING ME TO HIT THE VEHICLE IN FRONT OF ME MULTIPLE TIMES. BRAKE ASSIST KEPT POPPING UP ON THE DASH. PROBLEM ONLY OCCURS AT LOW SPEEDS.
Corrective Action:
I WAS DRIVING IN TRAFFIC GOING 5MPH OR LESS. BRAKES KEPT SLIPPING AND HAD TO PUSH DOWN ON THE BRAKES TO MAKE MY TRUCK STOP ALMOST CAUSING ME TO HIT THE VEHICLE IN FRONT OF ME MULTIPLE TIMES. BRAKE ASSIST KEPT POPPING UP ON THE DASH. PROBLEM ONLY OCCURS AT LOW SPEEDS.
Additional Notes:
I WAS DRIVING IN TRAFFIC GOING 5MPH OR LESS. BRAKES KEPT SLIPPING AND HAD TO PUSH DOWN ON THE BRAKES TO MAKE MY TRUCK STOP ALMOST CAUSING ME TO HIT THE VEHICLE IN FRONT OF ME MULTIPLE TIMES. BRAKE ASSIST KEPT POPPING UP ON THE DASH. PROBLEM ONLY OCCURS AT LOW SPEEDS.
Mfg Campaign: 11388542
Recall Date: Jan 17, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE IN THE DRIVE THROUGH, MY BRAKES FADED AND MY TRUCK WOULD BARLEY STOP. THE PEDAL FELT DIFFERENT. I ALMOST REAR ENDED THE CAR IN FRONT OF ME. MY SERVICE "BRAKE ASSIST" WARNING CAME ON. FROM WHAT I READ, IT APPEARS TO VERY SIMILAR TO WHAT OTHER TRUCKS MY YEAR ARE EXPERIENCING BUT MINE WASN'T COVERED BY ANY RECALLS??
Corrective Action:
WHILE IN THE DRIVE THROUGH, MY BRAKES FADED AND MY TRUCK WOULD BARLEY STOP. THE PEDAL FELT DIFFERENT. I ALMOST REAR ENDED THE CAR IN FRONT OF ME. MY SERVICE "BRAKE ASSIST" WARNING CAME ON. FROM WHAT I READ, IT APPEARS TO VERY SIMILAR TO WHAT OTHER TRUCKS MY YEAR ARE EXPERIENCING BUT MINE WASN'T COVERED BY ANY RECALLS??
Additional Notes:
WHILE IN THE DRIVE THROUGH, MY BRAKES FADED AND MY TRUCK WOULD BARLEY STOP. THE PEDAL FELT DIFFERENT. I ALMOST REAR ENDED THE CAR IN FRONT OF ME. MY SERVICE "BRAKE ASSIST" WARNING CAME ON. FROM WHAT I READ, IT APPEARS TO VERY SIMILAR TO WHAT OTHER TRUCKS MY YEAR ARE EXPERIENCING BUT MINE WASN'T COVERED BY ANY RECALLS??
Mfg Campaign: 11387958
Recall Date: Jan 13, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT SLOW SPEEDS, TYPICALLY IN PARKING LOTS OR RESTAURANT DRIVE THRU TRAVELING AT LESS THAN 5 MPH THE BREAKING SYSTEM FAILS AND I HAVE NO BRAKES. THIS HAS OFFERED 3 TIMES. MY TRUCK HAS 38000 MILES.
Corrective Action:
AT SLOW SPEEDS, TYPICALLY IN PARKING LOTS OR RESTAURANT DRIVE THRU TRAVELING AT LESS THAN 5 MPH THE BREAKING SYSTEM FAILS AND I HAVE NO BRAKES. THIS HAS OFFERED 3 TIMES. MY TRUCK HAS 38000 MILES.
Additional Notes:
AT SLOW SPEEDS, TYPICALLY IN PARKING LOTS OR RESTAURANT DRIVE THRU TRAVELING AT LESS THAN 5 MPH THE BREAKING SYSTEM FAILS AND I HAVE NO BRAKES. THIS HAS OFFERED 3 TIMES. MY TRUCK HAS 38000 MILES.
Mfg Campaign: 11387629
Recall Date: Jan 11, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
DRIVING LONG DISTANCES CAUSED BALL JOINTS AND A ARMS TO BREAK. FIRST TRIP WAS RIGHT FRONT A ARM AND BALL JOINT SECOND WAS LEFT FRONT BOTH WERE REPLACED AND A YEAR LATER LEFT FRONT WENT OUT AGAIN THIS HAPPENED WHILE DRIVING. NEW TI TIRED WERE WORN OUT ON ONE TRIP.
Corrective Action:
DRIVING LONG DISTANCES CAUSED BALL JOINTS AND A ARMS TO BREAK. FIRST TRIP WAS RIGHT FRONT A ARM AND BALL JOINT SECOND WAS LEFT FRONT BOTH WERE REPLACED AND A YEAR LATER LEFT FRONT WENT OUT AGAIN THIS HAPPENED WHILE DRIVING. NEW TI TIRED WERE WORN OUT ON ONE TRIP.
Additional Notes:
DRIVING LONG DISTANCES CAUSED BALL JOINTS AND A ARMS TO BREAK. FIRST TRIP WAS RIGHT FRONT A ARM AND BALL JOINT SECOND WAS LEFT FRONT BOTH WERE REPLACED AND A YEAR LATER LEFT FRONT WENT OUT AGAIN THIS HAPPENED WHILE DRIVING. NEW TI TIRED WERE WORN OUT ON ONE TRIP.
Mfg Campaign: 11386111
Recall Date: Jan 2, 2021
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THE ELECTRICAL WIRES IN MY BACK WINDOW GOT SO HOT IT SHATTERED MY BACK WINDOW. COULD SMELL ELECTRICAL SMOKE POST INCIDENT. REAR DEFROST WAS IN USE. THERE IS CURRENTLY A RECALL ON EXACT SAME TRUCK MODEL AND YEAR IN CANADA BUT CURRENTLY NOT IN THE US. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS INJURED.
Corrective Action:
THE ELECTRICAL WIRES IN MY BACK WINDOW GOT SO HOT IT SHATTERED MY BACK WINDOW. COULD SMELL ELECTRICAL SMOKE POST INCIDENT. REAR DEFROST WAS IN USE. THERE IS CURRENTLY A RECALL ON EXACT SAME TRUCK MODEL AND YEAR IN CANADA BUT CURRENTLY NOT IN THE US. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS INJURED.
Additional Notes:
THE ELECTRICAL WIRES IN MY BACK WINDOW GOT SO HOT IT SHATTERED MY BACK WINDOW. COULD SMELL ELECTRICAL SMOKE POST INCIDENT. REAR DEFROST WAS IN USE. THERE IS CURRENTLY A RECALL ON EXACT SAME TRUCK MODEL AND YEAR IN CANADA BUT CURRENTLY NOT IN THE US. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS INJURED.
Mfg Campaign: 11384904
Recall Date: Dec 25, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
VEHICLE HAS A TICKING NOISE AND UNDER POWERED. TOOK TRUCK TO DEALER. VALVE COVERS REMOVED AND VALVES ARE NOT OPENING COMPLETELY. CAM LOBE IS WORN. REMOVED BOTH CYLINDER HEADS, OIL PAN AND TIMING COVER. REPLACED CAM SHAFT AND ALL 16 LIFTERS, REPLACED THE VLOM.
Corrective Action:
VEHICLE HAS A TICKING NOISE AND UNDER POWERED. TOOK TRUCK TO DEALER. VALVE COVERS REMOVED AND VALVES ARE NOT OPENING COMPLETELY. CAM LOBE IS WORN. REMOVED BOTH CYLINDER HEADS, OIL PAN AND TIMING COVER. REPLACED CAM SHAFT AND ALL 16 LIFTERS, REPLACED THE VLOM.
Additional Notes:
VEHICLE HAS A TICKING NOISE AND UNDER POWERED. TOOK TRUCK TO DEALER. VALVE COVERS REMOVED AND VALVES ARE NOT OPENING COMPLETELY. CAM LOBE IS WORN. REMOVED BOTH CYLINDER HEADS, OIL PAN AND TIMING COVER. REPLACED CAM SHAFT AND ALL 16 LIFTERS, REPLACED THE VLOM.
Mfg Campaign: 11384832
Recall Date: Dec 24, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHUTTERS WHEN ACCELERATING ACCELERATING UPHILL. ACCELERATOR DIFFICULT TO PRESS WHEN ACCELERATING AND MOST TIMES HAVE TO DOWNSHIFT TWO GEARS TO GET UP TO THE DESIRED SPEED AND ELIMINATE SAID SHUTTER
Corrective Action:
TRANSMISSION SHUTTERS WHEN ACCELERATING ACCELERATING UPHILL. ACCELERATOR DIFFICULT TO PRESS WHEN ACCELERATING AND MOST TIMES HAVE TO DOWNSHIFT TWO GEARS TO GET UP TO THE DESIRED SPEED AND ELIMINATE SAID SHUTTER
Additional Notes:
TRANSMISSION SHUTTERS WHEN ACCELERATING ACCELERATING UPHILL. ACCELERATOR DIFFICULT TO PRESS WHEN ACCELERATING AND MOST TIMES HAVE TO DOWNSHIFT TWO GEARS TO GET UP TO THE DESIRED SPEED AND ELIMINATE SAID SHUTTER
Mfg Campaign: 11383835
Recall Date: Dec 16, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
REAR GLASS SHATTERED WITH DEFROST ON. PRIOR TO SHATTERING I COULD SMELL SOMETHING BURNING. I WAS PARKED IN A FAST FOOD DRIVE THROUGH WHEN THIS HAPPENED. I HAD PREVIOUSLY USED THE REMOTE START TO START THE CAR.
Corrective Action:
REAR GLASS SHATTERED WITH DEFROST ON. PRIOR TO SHATTERING I COULD SMELL SOMETHING BURNING. I WAS PARKED IN A FAST FOOD DRIVE THROUGH WHEN THIS HAPPENED. I HAD PREVIOUSLY USED THE REMOTE START TO START THE CAR.
Additional Notes:
REAR GLASS SHATTERED WITH DEFROST ON. PRIOR TO SHATTERING I COULD SMELL SOMETHING BURNING. I WAS PARKED IN A FAST FOOD DRIVE THROUGH WHEN THIS HAPPENED. I HAD PREVIOUSLY USED THE REMOTE START TO START THE CAR.
Mfg Campaign: 11383299
Recall Date: Dec 14, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY 2017 (1500) SILVERADO LTZ RUNS ROUGH WHEN EVER THE TRUCK IS IN MOTION. IT EVEN RUN ROUGH WHEN IT'S PARKED AND NOT MOVING. THE SHIFTING IS ROUGH AS WELL. FOR EXAMPLE, WHEN I'M AT A RED LIGHT, A STOP SIGN OR JUST AT A COMPLETE STOP, I HAVE TO TAKE OFF FAST BECAUSE IF I TAKE OFF SLOWLY, MY TRUCK WILL JERK INCREDIBLY HARD. I TURNED ON MY TRUCK ONE MORNING AND IT JUST WAS SHAKING SO BAD AND OUT OF CONTROL. I TOOK MY TRUCK TO A CHEVROLET DEALERSHIP TO GET A DIAGNOSIS DONE AND I HAVE 3 BAD FUEL INJECTORS. THEY WANT TO CHARGE ME ABOUT $1400 FOR THE REPAIRS, NOT HAPPENING. GM HAS ISSUED FREE REPAIRS FOR THESE INJECTORS SINCE THEY'RE A COMMON PROBLEM WITHIN THESE TRUCKS BUT THEY'RE ONLY ALLOWING THE FREE REPAIRS DONE IN 13 STATES AND MY STATE, (IDAHO) IS NOT ONE OF THEM. IT'S A 4 YEAR OLD TRUCK WITH ONLY 43,000 MILES ON IT. I SHOULDN'T HAVE A REPAIR THAT'S OVER $1,000 DOLLARS. THAT DOESN'T SIT RIGHT WITH ME AND IT WOULDN'T SIT RIGHT WITH YOU IF YOU WERE IN MY SHOES. IM AFRAID I'LL BE STRANDED OUT ON THE ROAD WITH A FAIRLY PERFECTLY NEW, LOW MILEAGE TRUCK. THIS IS NOT A OWNERS PROBLEM, IT'S A GM PROBLEM THAT SHOULD BE COVERED BY THEM, NOT BY THE OWNERS.
Corrective Action:
MY 2017 (1500) SILVERADO LTZ RUNS ROUGH WHEN EVER THE TRUCK IS IN MOTION. IT EVEN RUN ROUGH WHEN IT'S PARKED AND NOT MOVING. THE SHIFTING IS ROUGH AS WELL. FOR EXAMPLE, WHEN I'M AT A RED LIGHT, A STOP SIGN OR JUST AT A COMPLETE STOP, I HAVE TO TAKE OFF FAST BECAUSE IF I TAKE OFF SLOWLY, MY TRUCK WILL JERK INCREDIBLY HARD. I TURNED ON MY TRUCK ONE MORNING AND IT JUST WAS SHAKING SO BAD AND OUT OF CONTROL. I TOOK MY TRUCK TO A CHEVROLET DEALERSHIP TO GET A DIAGNOSIS DONE AND I HAVE 3 BAD FUEL INJECTORS. THEY WANT TO CHARGE ME ABOUT $1400 FOR THE REPAIRS, NOT HAPPENING. GM HAS ISSUED FREE REPAIRS FOR THESE INJECTORS SINCE THEY'RE A COMMON PROBLEM WITHIN THESE TRUCKS BUT THEY'RE ONLY ALLOWING THE FREE REPAIRS DONE IN 13 STATES AND MY STATE, (IDAHO) IS NOT ONE OF THEM. IT'S A 4 YEAR OLD TRUCK WITH ONLY 43,000 MILES ON IT. I SHOULDN'T HAVE A REPAIR THAT'S OVER $1,000 DOLLARS. THAT DOESN'T SIT RIGHT WITH ME AND IT WOULDN'T SIT RIGHT WITH YOU IF YOU WERE IN MY SHOES. IM AFRAID I'LL BE STRANDED OUT ON THE ROAD WITH A FAIRLY PERFECTLY NEW, LOW MILEAGE TRUCK. THIS IS NOT A OWNERS PROBLEM, IT'S A GM PROBLEM THAT SHOULD BE COVERED BY THEM, NOT BY THE OWNERS.
Additional Notes:
MY 2017 (1500) SILVERADO LTZ RUNS ROUGH WHEN EVER THE TRUCK IS IN MOTION. IT EVEN RUN ROUGH WHEN IT'S PARKED AND NOT MOVING. THE SHIFTING IS ROUGH AS WELL. FOR EXAMPLE, WHEN I'M AT A RED LIGHT, A STOP SIGN OR JUST AT A COMPLETE STOP, I HAVE TO TAKE OFF FAST BECAUSE IF I TAKE OFF SLOWLY, MY TRUCK WILL JERK INCREDIBLY HARD. I TURNED ON MY TRUCK ONE MORNING AND IT JUST WAS SHAKING SO BAD AND OUT OF CONTROL. I TOOK MY TRUCK TO A CHEVROLET DEALERSHIP TO GET A DIAGNOSIS DONE AND I HAVE 3 BAD FUEL INJECTORS. THEY WANT TO CHARGE ME ABOUT $1400 FOR THE REPAIRS, NOT HAPPENING. GM HAS ISSUED FREE REPAIRS FOR THESE INJECTORS SINCE THEY'RE A COMMON PROBLEM WITHIN THESE TRUCKS BUT THEY'RE ONLY ALLOWING THE FREE REPAIRS DONE IN 13 STATES AND MY STATE, (IDAHO) IS NOT ONE OF THEM. IT'S A 4 YEAR OLD TRUCK WITH ONLY 43,000 MILES ON IT. I SHOULDN'T HAVE A REPAIR THAT'S OVER $1,000 DOLLARS. THAT DOESN'T SIT RIGHT WITH ME AND IT WOULDN'T SIT RIGHT WITH YOU IF YOU WERE IN MY SHOES. IM AFRAID I'LL BE STRANDED OUT ON THE ROAD WITH A FAIRLY PERFECTLY NEW, LOW MILEAGE TRUCK. THIS IS NOT A OWNERS PROBLEM, IT'S A GM PROBLEM THAT SHOULD BE COVERED BY THEM, NOT BY THE OWNERS.
Mfg Campaign: 11383382
Recall Date: Dec 14, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING INTO MY DRIVEWAY TURNING RIGHT ALL POWER COMPLETELY QUIT, I WAS STUCK WITH PART OF MY TRUCK IN THE ROAD WITH NO LIGHTS NOTHING, VERY SCARY CARS COMING MY WAY COULDN'T SEE ME AND WERE HONKING WHEN THEY DID. SPEED LIMIT ON ROAD IS 45MPH AND MANY CAME VERY CLOSE TO HITTING ME. THIS HAS HAPPENED 2 TIMES NOW. FIRST TIME MY POWER CAME BACK ON AND I STARTED BACK UP. THIS TIME I CALLED WRECKER AND BY THE TIME HE ARRIVED I HAD GOTTEN HELP TO PUSH ME OFF THE ROAD. FOR SOME ODD REASON THE TRUCK RESUMED POWER AGAIN AND IS IN MY DRIVEWAY. IF THIS HAPPENED ON A HIGHWAY WHICH I HAD BEEN ON THAT NIGHT I MIGHT NOT BE WRITING THIS CONCERN TO YOU TODAY. I HAVE SOME SIMILAR STORIES REGARDING ELECTRICAL PROBLEMS YET NO RECALLS. PLEASE LET ME KNOW WHERE THIS GOES FRO HERE. THANKS[XXX] MY E-MAIL IS [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
WHILE DRIVING INTO MY DRIVEWAY TURNING RIGHT ALL POWER COMPLETELY QUIT, I WAS STUCK WITH PART OF MY TRUCK IN THE ROAD WITH NO LIGHTS NOTHING, VERY SCARY CARS COMING MY WAY COULDN'T SEE ME AND WERE HONKING WHEN THEY DID. SPEED LIMIT ON ROAD IS 45MPH AND MANY CAME VERY CLOSE TO HITTING ME. THIS HAS HAPPENED 2 TIMES NOW. FIRST TIME MY POWER CAME BACK ON AND I STARTED BACK UP. THIS TIME I CALLED WRECKER AND BY THE TIME HE ARRIVED I HAD GOTTEN HELP TO PUSH ME OFF THE ROAD. FOR SOME ODD REASON THE TRUCK RESUMED POWER AGAIN AND IS IN MY DRIVEWAY. IF THIS HAPPENED ON A HIGHWAY WHICH I HAD BEEN ON THAT NIGHT I MIGHT NOT BE WRITING THIS CONCERN TO YOU TODAY. I HAVE SOME SIMILAR STORIES REGARDING ELECTRICAL PROBLEMS YET NO RECALLS. PLEASE LET ME KNOW WHERE THIS GOES FRO HERE. THANKS[XXX] MY E-MAIL IS [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
WHILE DRIVING INTO MY DRIVEWAY TURNING RIGHT ALL POWER COMPLETELY QUIT, I WAS STUCK WITH PART OF MY TRUCK IN THE ROAD WITH NO LIGHTS NOTHING, VERY SCARY CARS COMING MY WAY COULDN'T SEE ME AND WERE HONKING WHEN THEY DID. SPEED LIMIT ON ROAD IS 45MPH AND MANY CAME VERY CLOSE TO HITTING ME. THIS HAS HAPPENED 2 TIMES NOW. FIRST TIME MY POWER CAME BACK ON AND I STARTED BACK UP. THIS TIME I CALLED WRECKER AND BY THE TIME HE ARRIVED I HAD GOTTEN HELP TO PUSH ME OFF THE ROAD. FOR SOME ODD REASON THE TRUCK RESUMED POWER AGAIN AND IS IN MY DRIVEWAY. IF THIS HAPPENED ON A HIGHWAY WHICH I HAD BEEN ON THAT NIGHT I MIGHT NOT BE WRITING THIS CONCERN TO YOU TODAY. I HAVE SOME SIMILAR STORIES REGARDING ELECTRICAL PROBLEMS YET NO RECALLS. PLEASE LET ME KNOW WHERE THIS GOES FRO HERE. THANKS[XXX] MY E-MAIL IS [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11382859
Recall Date: Dec 10, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION ON MY 2017 HAS GONE OUT. I AM HAVING TO HAVE IT REPLACED AND MY TRUCK IS ONLY 3 YEARS OLD. FROM WHAT I AM READ THIS HAS BEEN AN ON GOING ISSUE WITH THE 2017 CHEVROLET'S. I AM VERY DISSATISFIED WITH THE WHOLE SITUATION AND THE FACT THAT GM WILL DO NOTHING TO FIX THIS.
Corrective Action:
THE TRANSMISSION ON MY 2017 HAS GONE OUT. I AM HAVING TO HAVE IT REPLACED AND MY TRUCK IS ONLY 3 YEARS OLD. FROM WHAT I AM READ THIS HAS BEEN AN ON GOING ISSUE WITH THE 2017 CHEVROLET'S. I AM VERY DISSATISFIED WITH THE WHOLE SITUATION AND THE FACT THAT GM WILL DO NOTHING TO FIX THIS.
Additional Notes:
THE TRANSMISSION ON MY 2017 HAS GONE OUT. I AM HAVING TO HAVE IT REPLACED AND MY TRUCK IS ONLY 3 YEARS OLD. FROM WHAT I AM READ THIS HAS BEEN AN ON GOING ISSUE WITH THE 2017 CHEVROLET'S. I AM VERY DISSATISFIED WITH THE WHOLE SITUATION AND THE FACT THAT GM WILL DO NOTHING TO FIX THIS.
Mfg Campaign: 11382786
Recall Date: Dec 9, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHUTTER. TOOK TO DEALERSHIP TWICE AND REPLACED TRANSMISSION FLUID AND FILTER FIRST TIME. NO CHANGE. THE SECOND TIME COULD NOT FIND ANY CODES BUT WOULD NOT MAKE ANY CORRECTIONS.
Corrective Action:
TRANSMISSION SHUTTER. TOOK TO DEALERSHIP TWICE AND REPLACED TRANSMISSION FLUID AND FILTER FIRST TIME. NO CHANGE. THE SECOND TIME COULD NOT FIND ANY CODES BUT WOULD NOT MAKE ANY CORRECTIONS.
Additional Notes:
TRANSMISSION SHUTTER. TOOK TO DEALERSHIP TWICE AND REPLACED TRANSMISSION FLUID AND FILTER FIRST TIME. NO CHANGE. THE SECOND TIME COULD NOT FIND ANY CODES BUT WOULD NOT MAKE ANY CORRECTIONS.
Mfg Campaign: 11378307
Recall Date: Dec 7, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE MAKING LOW SPEED TURNS THE POWER ASSIST FAILS, MOMENTARILY RESULTING IN EXTREME DIFFICULTY TURNING/MANEUVERING. THIS HAPPENS NO MATTER WHAT TYPE OF ROAD SURFACE IS BEING DRIVEN ON (PAVED, UNPAVED) AND DOES NOT HAPPEN ALL THE TIME RESULTING IN SITUATIONS WHERE I HAVE MOMENTARY LOSS OF CONTROL.
Corrective Action:
WHILE MAKING LOW SPEED TURNS THE POWER ASSIST FAILS, MOMENTARILY RESULTING IN EXTREME DIFFICULTY TURNING/MANEUVERING. THIS HAPPENS NO MATTER WHAT TYPE OF ROAD SURFACE IS BEING DRIVEN ON (PAVED, UNPAVED) AND DOES NOT HAPPEN ALL THE TIME RESULTING IN SITUATIONS WHERE I HAVE MOMENTARY LOSS OF CONTROL.
Additional Notes:
WHILE MAKING LOW SPEED TURNS THE POWER ASSIST FAILS, MOMENTARILY RESULTING IN EXTREME DIFFICULTY TURNING/MANEUVERING. THIS HAPPENS NO MATTER WHAT TYPE OF ROAD SURFACE IS BEING DRIVEN ON (PAVED, UNPAVED) AND DOES NOT HAPPEN ALL THE TIME RESULTING IN SITUATIONS WHERE I HAVE MOMENTARY LOSS OF CONTROL.
Mfg Campaign: 11378316
Recall Date: Dec 7, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE GOING THROUGH A DRIVE THROUGH RESTAURANT, AFTER I ORDERED MY FOOD AND LET MY FOOT OFF MY BRAKE TO ADVANCE FORWARD AND STOP AT THE WINDOW TO PAY ABOUT 20-30 FEET AHEAD, I COULD NOT BRAKE IN TIME TO STOP AT THE WINDOW. MY BRAKE PEDAL WAS VERY HARD TO PUSH AND EVEN THOUGH I WAS PUSHING VERY HARD IT BARELY STOPPED, EVEN THOUGH I WAS GOING LESS THAN ONE MPH. THIS WAS VERY SCARY AS NONE OF MY WARNING LIGHTS WERE NOTING ERRORS AND IT HAPPENED OUT OF THE BLUE. I ONLY LIVE TWO MILES AWAY SO I DROVE HOME VERY SLOW AND I DIDN'T NOTICE THE SAME ISSUE ON THE DRIVE HOME. HOWEVER, WHEN I PULLED MY TRUCK INTO THE GARAGE, IT STARTED TO HAPPEN AGAIN AND I COULD HEAR THE BREAKS DOING SOMETHING WEIRD. I'M TAKING IT TO THE SHOP TODAY TO GET FIXED TOMORROW WHEN THE SHOP OPENS. I DID RECEIVE TWO WARNING MESSAGES VIA TEXT WHEN I GOT HOME. DIAGNOSTIC ALERT: SERVICE THE STABILITRAK STABILITY CONTROL SYSTEM IN YOUR 2017 SILVERADO WITHIN 7 DAYS. TXT STOP TO CANCEL. DIAGNOSTIC ALERT: SERVICE THE ANTILOCK BRAKING SYSTEM IN YOUR 2017 SILVERADO WITHIN 7 DAYS. TXT STOP TO CANCEL. MY MAIN CONCERN IS THE ARTICLES I READ ABOUT THIS ISSUE MAKE IT SOUND LIKE WARNING LIGHTS GO OFF TO LET YOU KNOW SOMETHING IS WRONG AND THE ARTICLES SAY IT'S OK TO DRIVE BECAUSE THE SAFETY FEATURES DISENGAGE, HOWEVER, MY FEATURES DID NOT DISENGAGE WITHOUT WARNING AND I'M GLAD A CAR OR PERSON WAS NOT IN FRONT OF ME AT THE TIME IT HAPPENED OR I WOULD HAVE HIT THEM. THIS IS VERY CONCERNING AND NEEDS ADDRESSED BEFORE SOMEONE DIES.
Corrective Action:
WHILE GOING THROUGH A DRIVE THROUGH RESTAURANT, AFTER I ORDERED MY FOOD AND LET MY FOOT OFF MY BRAKE TO ADVANCE FORWARD AND STOP AT THE WINDOW TO PAY ABOUT 20-30 FEET AHEAD, I COULD NOT BRAKE IN TIME TO STOP AT THE WINDOW. MY BRAKE PEDAL WAS VERY HARD TO PUSH AND EVEN THOUGH I WAS PUSHING VERY HARD IT BARELY STOPPED, EVEN THOUGH I WAS GOING LESS THAN ONE MPH. THIS WAS VERY SCARY AS NONE OF MY WARNING LIGHTS WERE NOTING ERRORS AND IT HAPPENED OUT OF THE BLUE. I ONLY LIVE TWO MILES AWAY SO I DROVE HOME VERY SLOW AND I DIDN'T NOTICE THE SAME ISSUE ON THE DRIVE HOME. HOWEVER, WHEN I PULLED MY TRUCK INTO THE GARAGE, IT STARTED TO HAPPEN AGAIN AND I COULD HEAR THE BREAKS DOING SOMETHING WEIRD. I'M TAKING IT TO THE SHOP TODAY TO GET FIXED TOMORROW WHEN THE SHOP OPENS. I DID RECEIVE TWO WARNING MESSAGES VIA TEXT WHEN I GOT HOME. DIAGNOSTIC ALERT: SERVICE THE STABILITRAK STABILITY CONTROL SYSTEM IN YOUR 2017 SILVERADO WITHIN 7 DAYS. TXT STOP TO CANCEL. DIAGNOSTIC ALERT: SERVICE THE ANTILOCK BRAKING SYSTEM IN YOUR 2017 SILVERADO WITHIN 7 DAYS. TXT STOP TO CANCEL. MY MAIN CONCERN IS THE ARTICLES I READ ABOUT THIS ISSUE MAKE IT SOUND LIKE WARNING LIGHTS GO OFF TO LET YOU KNOW SOMETHING IS WRONG AND THE ARTICLES SAY IT'S OK TO DRIVE BECAUSE THE SAFETY FEATURES DISENGAGE, HOWEVER, MY FEATURES DID NOT DISENGAGE WITHOUT WARNING AND I'M GLAD A CAR OR PERSON WAS NOT IN FRONT OF ME AT THE TIME IT HAPPENED OR I WOULD HAVE HIT THEM. THIS IS VERY CONCERNING AND NEEDS ADDRESSED BEFORE SOMEONE DIES.
Additional Notes:
WHILE GOING THROUGH A DRIVE THROUGH RESTAURANT, AFTER I ORDERED MY FOOD AND LET MY FOOT OFF MY BRAKE TO ADVANCE FORWARD AND STOP AT THE WINDOW TO PAY ABOUT 20-30 FEET AHEAD, I COULD NOT BRAKE IN TIME TO STOP AT THE WINDOW. MY BRAKE PEDAL WAS VERY HARD TO PUSH AND EVEN THOUGH I WAS PUSHING VERY HARD IT BARELY STOPPED, EVEN THOUGH I WAS GOING LESS THAN ONE MPH. THIS WAS VERY SCARY AS NONE OF MY WARNING LIGHTS WERE NOTING ERRORS AND IT HAPPENED OUT OF THE BLUE. I ONLY LIVE TWO MILES AWAY SO I DROVE HOME VERY SLOW AND I DIDN'T NOTICE THE SAME ISSUE ON THE DRIVE HOME. HOWEVER, WHEN I PULLED MY TRUCK INTO THE GARAGE, IT STARTED TO HAPPEN AGAIN AND I COULD HEAR THE BREAKS DOING SOMETHING WEIRD. I'M TAKING IT TO THE SHOP TODAY TO GET FIXED TOMORROW WHEN THE SHOP OPENS. I DID RECEIVE TWO WARNING MESSAGES VIA TEXT WHEN I GOT HOME. DIAGNOSTIC ALERT: SERVICE THE STABILITRAK STABILITY CONTROL SYSTEM IN YOUR 2017 SILVERADO WITHIN 7 DAYS. TXT STOP TO CANCEL. DIAGNOSTIC ALERT: SERVICE THE ANTILOCK BRAKING SYSTEM IN YOUR 2017 SILVERADO WITHIN 7 DAYS. TXT STOP TO CANCEL. MY MAIN CONCERN IS THE ARTICLES I READ ABOUT THIS ISSUE MAKE IT SOUND LIKE WARNING LIGHTS GO OFF TO LET YOU KNOW SOMETHING IS WRONG AND THE ARTICLES SAY IT'S OK TO DRIVE BECAUSE THE SAFETY FEATURES DISENGAGE, HOWEVER, MY FEATURES DID NOT DISENGAGE WITHOUT WARNING AND I'M GLAD A CAR OR PERSON WAS NOT IN FRONT OF ME AT THE TIME IT HAPPENED OR I WOULD HAVE HIT THEM. THIS IS VERY CONCERNING AND NEEDS ADDRESSED BEFORE SOMEONE DIES.
Mfg Campaign: 11378102
Recall Date: Dec 6, 2020
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE WHILE DRIVING UP AN INCLINE AT SLOW SPEEDS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO COULTER BUICK GMC TEMPE (7780 S AUTOPLEX LOOP, TEMPE, AZ 85284) WHERE THE MANUFACTURER WAS INFORMED OF THE ISSUE AND A FACTORY REPRESENTATIVE WAS SENT OUT TO INSPECT THE VEHICLE. THE FACTORY REPRESENTATIVE THEN INFORMED HIM THAT THERE WERE NO FOUND ISSUES WITH THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE TO JERRY SEINER CHEVROLET (1990 N PINAL AVE, CASA GRANDE, AZ 85122) WHERE THE CONTACT POINTED OUT THAT THERE WAS WEARING ON THE FRONT TWO TIRES THAT HE BELIEVED WAS RELATED TO THE SUSPENSION. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,700.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE WHILE DRIVING UP AN INCLINE AT SLOW SPEEDS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO COULTER BUICK GMC TEMPE (7780 S AUTOPLEX LOOP, TEMPE, AZ 85284) WHERE THE MANUFACTURER WAS INFORMED OF THE ISSUE AND A FACTORY REPRESENTATIVE WAS SENT OUT TO INSPECT THE VEHICLE. THE FACTORY REPRESENTATIVE THEN INFORMED HIM THAT THERE WERE NO FOUND ISSUES WITH THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE TO JERRY SEINER CHEVROLET (1990 N PINAL AVE, CASA GRANDE, AZ 85122) WHERE THE CONTACT POINTED OUT THAT THERE WAS WEARING ON THE FRONT TWO TIRES THAT HE BELIEVED WAS RELATED TO THE SUSPENSION. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,700.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE WHILE DRIVING UP AN INCLINE AT SLOW SPEEDS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO COULTER BUICK GMC TEMPE (7780 S AUTOPLEX LOOP, TEMPE, AZ 85284) WHERE THE MANUFACTURER WAS INFORMED OF THE ISSUE AND A FACTORY REPRESENTATIVE WAS SENT OUT TO INSPECT THE VEHICLE. THE FACTORY REPRESENTATIVE THEN INFORMED HIM THAT THERE WERE NO FOUND ISSUES WITH THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE TO JERRY SEINER CHEVROLET (1990 N PINAL AVE, CASA GRANDE, AZ 85122) WHERE THE CONTACT POINTED OUT THAT THERE WAS WEARING ON THE FRONT TWO TIRES THAT HE BELIEVED WAS RELATED TO THE SUSPENSION. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT YET REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,700.
Mfg Campaign: 11376373
Recall Date: Nov 25, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN PRESSING THE BRAKES AT LOW SPEEDS SUCH AS IN A DRIVE THRU OR PARKING LOT, THERE IS A PRESSURE LOSS IN THE BRAKES. THIS REQUIRES SIGNIFICANTLY INCREASED BRAKING PRESSURE TO STOP. FAILURES ARE ASSOCIATED WITH A TICKING SOUND COMING FROM THE ENGINE COMPARTMENT OR VIBRATION IN THE PEDALS.
Corrective Action:
WHEN PRESSING THE BRAKES AT LOW SPEEDS SUCH AS IN A DRIVE THRU OR PARKING LOT, THERE IS A PRESSURE LOSS IN THE BRAKES. THIS REQUIRES SIGNIFICANTLY INCREASED BRAKING PRESSURE TO STOP. FAILURES ARE ASSOCIATED WITH A TICKING SOUND COMING FROM THE ENGINE COMPARTMENT OR VIBRATION IN THE PEDALS.
Additional Notes:
WHEN PRESSING THE BRAKES AT LOW SPEEDS SUCH AS IN A DRIVE THRU OR PARKING LOT, THERE IS A PRESSURE LOSS IN THE BRAKES. THIS REQUIRES SIGNIFICANTLY INCREASED BRAKING PRESSURE TO STOP. FAILURES ARE ASSOCIATED WITH A TICKING SOUND COMING FROM THE ENGINE COMPARTMENT OR VIBRATION IN THE PEDALS.
Mfg Campaign: 11375842
Recall Date: Nov 22, 2020
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