Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I RECEIVE MANY ERROR LIGHTS EVERY TIME I DRIVE MY 2017 SILVERADO. LIGHTS INCLUDE STABILITRACK AND TRACTION CONTROL DISABLED, TRAILER BRAKE SYSTEMS SERVICE, AND POWER STEERING DIMINISHED. THE SAFETY COMPLAINT IS DUE TO THE POWER STEERING ACTUALLY SHUTTING DOWN AND A SHARP LOSS IN ENGINE POWER AND HARD SHIFTING. ON MANY OCCASIONS I HAVE HAD TO LEAVE THE ROAD UNTIL THE PROBLEM WENT AWAY. I HAVE GONE INTO QUIRK CHEVROLET ON MANY OCCASIONS BUT THEY HAVE NOT BEEN ABLE TO FIND THE PROBLEM. I HAVE RECENTLY CONTACTED CHEVROLET DIRECTLY AND THEY HAVE SET UP A CASE AND WILL KEEP OPEN UNTIL THIS IS FIXED.
Corrective Action:
I RECEIVE MANY ERROR LIGHTS EVERY TIME I DRIVE MY 2017 SILVERADO. LIGHTS INCLUDE STABILITRACK AND TRACTION CONTROL DISABLED, TRAILER BRAKE SYSTEMS SERVICE, AND POWER STEERING DIMINISHED. THE SAFETY COMPLAINT IS DUE TO THE POWER STEERING ACTUALLY SHUTTING DOWN AND A SHARP LOSS IN ENGINE POWER AND HARD SHIFTING. ON MANY OCCASIONS I HAVE HAD TO LEAVE THE ROAD UNTIL THE PROBLEM WENT AWAY. I HAVE GONE INTO QUIRK CHEVROLET ON MANY OCCASIONS BUT THEY HAVE NOT BEEN ABLE TO FIND THE PROBLEM. I HAVE RECENTLY CONTACTED CHEVROLET DIRECTLY AND THEY HAVE SET UP A CASE AND WILL KEEP OPEN UNTIL THIS IS FIXED.
Additional Notes:
I RECEIVE MANY ERROR LIGHTS EVERY TIME I DRIVE MY 2017 SILVERADO. LIGHTS INCLUDE STABILITRACK AND TRACTION CONTROL DISABLED, TRAILER BRAKE SYSTEMS SERVICE, AND POWER STEERING DIMINISHED. THE SAFETY COMPLAINT IS DUE TO THE POWER STEERING ACTUALLY SHUTTING DOWN AND A SHARP LOSS IN ENGINE POWER AND HARD SHIFTING. ON MANY OCCASIONS I HAVE HAD TO LEAVE THE ROAD UNTIL THE PROBLEM WENT AWAY. I HAVE GONE INTO QUIRK CHEVROLET ON MANY OCCASIONS BUT THEY HAVE NOT BEEN ABLE TO FIND THE PROBLEM. I HAVE RECENTLY CONTACTED CHEVROLET DIRECTLY AND THEY HAVE SET UP A CASE AND WILL KEEP OPEN UNTIL THIS IS FIXED.
Mfg Campaign: 11375730
Recall Date: Nov 21, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I RECEIVE MANY ERROR LIGHTS EVERY TIME I DRIVE MY 2017 SILVERADO. LIGHTS INCLUDE STABILITRACK AND TRACTION CONTROL DISABLED, TRAILER BRAKE SYSTEMS SERVICE, AND POWER STEERING DIMINISHED. THE SAFETY COMPLAINT IS DUE TO THE POWER STEERING ACTUALLY SHUTTING DOWN AND A SHARP LOSS IN ENGINE POWER AND HARD SHIFTING. ON MANY OCCASIONS I HAVE HAD TO LEAVE THE ROAD UNTIL THE PROBLEM WENT AWAY. I HAVE GONE INTO QUIRK CHEVROLET ON MANY OCCASIONS BUT THEY HAVE NOT BEEN ABLE TO FIND THE PROBLEM. I HAVE RECENTLY CONTACTED CHEVROLET DIRECTLY AND THEY HAVE SET UP A CASE AND WILL KEEP OPEN UNTIL THIS IS FIXED.
Corrective Action:
I RECEIVE MANY ERROR LIGHTS EVERY TIME I DRIVE MY 2017 SILVERADO. LIGHTS INCLUDE STABILITRACK AND TRACTION CONTROL DISABLED, TRAILER BRAKE SYSTEMS SERVICE, AND POWER STEERING DIMINISHED. THE SAFETY COMPLAINT IS DUE TO THE POWER STEERING ACTUALLY SHUTTING DOWN AND A SHARP LOSS IN ENGINE POWER AND HARD SHIFTING. ON MANY OCCASIONS I HAVE HAD TO LEAVE THE ROAD UNTIL THE PROBLEM WENT AWAY. I HAVE GONE INTO QUIRK CHEVROLET ON MANY OCCASIONS BUT THEY HAVE NOT BEEN ABLE TO FIND THE PROBLEM. I HAVE RECENTLY CONTACTED CHEVROLET DIRECTLY AND THEY HAVE SET UP A CASE AND WILL KEEP OPEN UNTIL THIS IS FIXED.
Additional Notes:
I RECEIVE MANY ERROR LIGHTS EVERY TIME I DRIVE MY 2017 SILVERADO. LIGHTS INCLUDE STABILITRACK AND TRACTION CONTROL DISABLED, TRAILER BRAKE SYSTEMS SERVICE, AND POWER STEERING DIMINISHED. THE SAFETY COMPLAINT IS DUE TO THE POWER STEERING ACTUALLY SHUTTING DOWN AND A SHARP LOSS IN ENGINE POWER AND HARD SHIFTING. ON MANY OCCASIONS I HAVE HAD TO LEAVE THE ROAD UNTIL THE PROBLEM WENT AWAY. I HAVE GONE INTO QUIRK CHEVROLET ON MANY OCCASIONS BUT THEY HAVE NOT BEEN ABLE TO FIND THE PROBLEM. I HAVE RECENTLY CONTACTED CHEVROLET DIRECTLY AND THEY HAVE SET UP A CASE AND WILL KEEP OPEN UNTIL THIS IS FIXED.
Mfg Campaign: 11375730
Recall Date: Nov 21, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I RECEIVE MANY ERROR LIGHTS EVERY TIME I DRIVE MY 2017 SILVERADO. LIGHTS INCLUDE STABILITRACK AND TRACTION CONTROL DISABLED, TRAILER BRAKE SYSTEMS SERVICE, AND POWER STEERING DIMINISHED. THE SAFETY COMPLAINT IS DUE TO THE POWER STEERING ACTUALLY SHUTTING DOWN AND A SHARP LOSS IN ENGINE POWER AND HARD SHIFTING. ON MANY OCCASIONS I HAVE HAD TO LEAVE THE ROAD UNTIL THE PROBLEM WENT AWAY. I HAVE GONE INTO QUIRK CHEVROLET ON MANY OCCASIONS BUT THEY HAVE NOT BEEN ABLE TO FIND THE PROBLEM. I HAVE RECENTLY CONTACTED CHEVROLET DIRECTLY AND THEY HAVE SET UP A CASE AND WILL KEEP OPEN UNTIL THIS IS FIXED.
Corrective Action:
I RECEIVE MANY ERROR LIGHTS EVERY TIME I DRIVE MY 2017 SILVERADO. LIGHTS INCLUDE STABILITRACK AND TRACTION CONTROL DISABLED, TRAILER BRAKE SYSTEMS SERVICE, AND POWER STEERING DIMINISHED. THE SAFETY COMPLAINT IS DUE TO THE POWER STEERING ACTUALLY SHUTTING DOWN AND A SHARP LOSS IN ENGINE POWER AND HARD SHIFTING. ON MANY OCCASIONS I HAVE HAD TO LEAVE THE ROAD UNTIL THE PROBLEM WENT AWAY. I HAVE GONE INTO QUIRK CHEVROLET ON MANY OCCASIONS BUT THEY HAVE NOT BEEN ABLE TO FIND THE PROBLEM. I HAVE RECENTLY CONTACTED CHEVROLET DIRECTLY AND THEY HAVE SET UP A CASE AND WILL KEEP OPEN UNTIL THIS IS FIXED.
Additional Notes:
I RECEIVE MANY ERROR LIGHTS EVERY TIME I DRIVE MY 2017 SILVERADO. LIGHTS INCLUDE STABILITRACK AND TRACTION CONTROL DISABLED, TRAILER BRAKE SYSTEMS SERVICE, AND POWER STEERING DIMINISHED. THE SAFETY COMPLAINT IS DUE TO THE POWER STEERING ACTUALLY SHUTTING DOWN AND A SHARP LOSS IN ENGINE POWER AND HARD SHIFTING. ON MANY OCCASIONS I HAVE HAD TO LEAVE THE ROAD UNTIL THE PROBLEM WENT AWAY. I HAVE GONE INTO QUIRK CHEVROLET ON MANY OCCASIONS BUT THEY HAVE NOT BEEN ABLE TO FIND THE PROBLEM. I HAVE RECENTLY CONTACTED CHEVROLET DIRECTLY AND THEY HAVE SET UP A CASE AND WILL KEEP OPEN UNTIL THIS IS FIXED.
Mfg Campaign: 11375730
Recall Date: Nov 21, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
PURCHASED MY VEHICLE JUST A FEW MONTHS AGO AND HAD ZERO ISSUES, OTHER THAN PESKY AFM BULL. WITHIN THE LAST MONTH, TRANSMISSION BEGAN SHUDDERING AND JERKING AS IF SLIPPING GEARS UNDER NORMAL DRIVING CONDITIONS. SOON THEREAFTER, A WHINING NOISE STARTED THAT WAS MORE PREVALENT DURING GEAR CHANGE. SPOKE TO TECHNICIANS AT MY LOCAL GM DEALERSHIP SERVICE DEPARTMENT AND HE INFORMED ME THAT THIS IS AN EXTREMELY COMMON ISSUE WITH THIS YEAR MODEL AND TRANSMISSION. ACCORDING TO THIS SENIOR TECHNICIAN, THEY HAVE FOUND THAT A FLUID SWAP CAN CURE THESE ISSUES BECAUSE THE WHAT IS CALLED FOR FROM FACTORY JUST DOESN'T CUT THE MUSTARD. CHECKED THE SYSTEM, AND TO MY ASTONISHMENT, THERE ARE NO RECALLS OR SERVICE BULLETINS FOR THIS KNOWN ISSUE. TAKE MY TRUCK IN FOR SERVICES, HOPING ALL I WOULD NEED STILL IS THE FLUID SWAP, AND NOW THE TECHNICIANS ARE TELLING ME I NEED TO FORK OVER 5K FOR A NEW NEW TRANSMISSION BECAUSE MINE IS SHOT. EVEN MORE TO MY AMAZEMENT, I START LOOKING AROUND ON THIS SITE AND THERE HAVE BEEN A TON OF SIMILAR COMPLAINTS SURROUNDING THIS YEAR MAKE AND MODEL TRANAMISSION, AND YET, GM HAS DONE NOTHING TO CORRECT OR PREVENT THESE PROBLEMS FROM PERSISTING.
Corrective Action:
PURCHASED MY VEHICLE JUST A FEW MONTHS AGO AND HAD ZERO ISSUES, OTHER THAN PESKY AFM BULL. WITHIN THE LAST MONTH, TRANSMISSION BEGAN SHUDDERING AND JERKING AS IF SLIPPING GEARS UNDER NORMAL DRIVING CONDITIONS. SOON THEREAFTER, A WHINING NOISE STARTED THAT WAS MORE PREVALENT DURING GEAR CHANGE. SPOKE TO TECHNICIANS AT MY LOCAL GM DEALERSHIP SERVICE DEPARTMENT AND HE INFORMED ME THAT THIS IS AN EXTREMELY COMMON ISSUE WITH THIS YEAR MODEL AND TRANSMISSION. ACCORDING TO THIS SENIOR TECHNICIAN, THEY HAVE FOUND THAT A FLUID SWAP CAN CURE THESE ISSUES BECAUSE THE WHAT IS CALLED FOR FROM FACTORY JUST DOESN'T CUT THE MUSTARD. CHECKED THE SYSTEM, AND TO MY ASTONISHMENT, THERE ARE NO RECALLS OR SERVICE BULLETINS FOR THIS KNOWN ISSUE. TAKE MY TRUCK IN FOR SERVICES, HOPING ALL I WOULD NEED STILL IS THE FLUID SWAP, AND NOW THE TECHNICIANS ARE TELLING ME I NEED TO FORK OVER 5K FOR A NEW NEW TRANSMISSION BECAUSE MINE IS SHOT. EVEN MORE TO MY AMAZEMENT, I START LOOKING AROUND ON THIS SITE AND THERE HAVE BEEN A TON OF SIMILAR COMPLAINTS SURROUNDING THIS YEAR MAKE AND MODEL TRANAMISSION, AND YET, GM HAS DONE NOTHING TO CORRECT OR PREVENT THESE PROBLEMS FROM PERSISTING.
Additional Notes:
PURCHASED MY VEHICLE JUST A FEW MONTHS AGO AND HAD ZERO ISSUES, OTHER THAN PESKY AFM BULL. WITHIN THE LAST MONTH, TRANSMISSION BEGAN SHUDDERING AND JERKING AS IF SLIPPING GEARS UNDER NORMAL DRIVING CONDITIONS. SOON THEREAFTER, A WHINING NOISE STARTED THAT WAS MORE PREVALENT DURING GEAR CHANGE. SPOKE TO TECHNICIANS AT MY LOCAL GM DEALERSHIP SERVICE DEPARTMENT AND HE INFORMED ME THAT THIS IS AN EXTREMELY COMMON ISSUE WITH THIS YEAR MODEL AND TRANSMISSION. ACCORDING TO THIS SENIOR TECHNICIAN, THEY HAVE FOUND THAT A FLUID SWAP CAN CURE THESE ISSUES BECAUSE THE WHAT IS CALLED FOR FROM FACTORY JUST DOESN'T CUT THE MUSTARD. CHECKED THE SYSTEM, AND TO MY ASTONISHMENT, THERE ARE NO RECALLS OR SERVICE BULLETINS FOR THIS KNOWN ISSUE. TAKE MY TRUCK IN FOR SERVICES, HOPING ALL I WOULD NEED STILL IS THE FLUID SWAP, AND NOW THE TECHNICIANS ARE TELLING ME I NEED TO FORK OVER 5K FOR A NEW NEW TRANSMISSION BECAUSE MINE IS SHOT. EVEN MORE TO MY AMAZEMENT, I START LOOKING AROUND ON THIS SITE AND THERE HAVE BEEN A TON OF SIMILAR COMPLAINTS SURROUNDING THIS YEAR MAKE AND MODEL TRANAMISSION, AND YET, GM HAS DONE NOTHING TO CORRECT OR PREVENT THESE PROBLEMS FROM PERSISTING.
Mfg Campaign: 11375618
Recall Date: Nov 20, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TWO SEPARATE OCCASIONS WITH NO WARNING WHEN THE VEHICLE'S STEERING WHEEL WAS TURNED TO THE LEFT, WHILE IN MOTION, WOULD STOP DURING THE TURN AND JERK BACK THE OPPOSITE DIRECTION AND POWER TO THE VEHICLE WOULD BE LOST FOR A SECOND THEN HAVE POWER RESTORED. THE FIRST TIME I WAS BACKING UP AND HAD TO TURN THE STEERING WHEEL LEFT TO AVOID HITTING AN OBJECT, AT THIS POINT THE STEERING WHEEL LOCKED UP AND JERKED BACK IN THE OPPOSITE DIRECTION AND THE HEADLIGHTS FLICKERED, RADIO SCREEN WENT BLANK, AND THE CLIMATE CONTROL LIGHTS WENT OUT BUT ALL POWER CAME BACK ON AFTER A SECOND. THE VEHICLE DID THE SAME SIX TIMES WHILE TRYING TO BACK UP. I HAVE A VIDEO AFTER I BACKED UP AND PARKED AND THE ISSUE REPEATED ITSELF SO I COULD GET A VIDEO TO SHOW FOR A REPAIR. THE SECOND OCCASION WAS WHEN I WAS ON A 25 MPH TWO LANE ROAD. I WAS TURNING LEFT ONTO ANOTHER ROAD AND AFTER COMING TO A STOP TO LET A CAR GO BY I HIT THE ACCELERATOR TO GET THE VEHICLE TO MOVE AND THE ISSUE HAPPENED AGAIN BUT THIS TIME THE ENGINE CUT OUT, DOOR LOCKS CYCLED, AND LOST ALL POWER TO THE VEHICLE. WHEN I LOST POWER MY VEHICLE WAS HALF WAY INTO THE ON-COMING LANE OF THE ROAD I WAS TURNING OFF OF. VEHICLE IS AT THE DEALER NOW AT AN ATTEMPT TO FIX THE ISSUE, THE DEALERSHIP HAS SEEN THE VIDEO I HAVE AND THE MECHANIC COULD NOT REPLICATE THE PROBLEM BUT FOUND ISSUES WITH THE ELECTRIC STEERING WHILE DOING TEST DRIVES. AS OF NOW I'M NOT AWARE OF THE ISSUES THAT WERE FOUND. MECHANIC TOLD SERVICE SUPERVISOR THAT THE ELECTRIC STEERING NEEDED TO BE UPDATED IN THE COMPUTER TO SMOOTH OUT THE ISSUES. SINCE THE ORIGINAL ISSUE COULD NOT BE REPLICATED, NOT SURE IF THIS WILL BE THE FIX. IF VIDEO EVIDENCE IS NEEDED PLEASE EMAIL ME AND I WILL SEND VIDEO.
Corrective Action:
TWO SEPARATE OCCASIONS WITH NO WARNING WHEN THE VEHICLE'S STEERING WHEEL WAS TURNED TO THE LEFT, WHILE IN MOTION, WOULD STOP DURING THE TURN AND JERK BACK THE OPPOSITE DIRECTION AND POWER TO THE VEHICLE WOULD BE LOST FOR A SECOND THEN HAVE POWER RESTORED. THE FIRST TIME I WAS BACKING UP AND HAD TO TURN THE STEERING WHEEL LEFT TO AVOID HITTING AN OBJECT, AT THIS POINT THE STEERING WHEEL LOCKED UP AND JERKED BACK IN THE OPPOSITE DIRECTION AND THE HEADLIGHTS FLICKERED, RADIO SCREEN WENT BLANK, AND THE CLIMATE CONTROL LIGHTS WENT OUT BUT ALL POWER CAME BACK ON AFTER A SECOND. THE VEHICLE DID THE SAME SIX TIMES WHILE TRYING TO BACK UP. I HAVE A VIDEO AFTER I BACKED UP AND PARKED AND THE ISSUE REPEATED ITSELF SO I COULD GET A VIDEO TO SHOW FOR A REPAIR. THE SECOND OCCASION WAS WHEN I WAS ON A 25 MPH TWO LANE ROAD. I WAS TURNING LEFT ONTO ANOTHER ROAD AND AFTER COMING TO A STOP TO LET A CAR GO BY I HIT THE ACCELERATOR TO GET THE VEHICLE TO MOVE AND THE ISSUE HAPPENED AGAIN BUT THIS TIME THE ENGINE CUT OUT, DOOR LOCKS CYCLED, AND LOST ALL POWER TO THE VEHICLE. WHEN I LOST POWER MY VEHICLE WAS HALF WAY INTO THE ON-COMING LANE OF THE ROAD I WAS TURNING OFF OF. VEHICLE IS AT THE DEALER NOW AT AN ATTEMPT TO FIX THE ISSUE, THE DEALERSHIP HAS SEEN THE VIDEO I HAVE AND THE MECHANIC COULD NOT REPLICATE THE PROBLEM BUT FOUND ISSUES WITH THE ELECTRIC STEERING WHILE DOING TEST DRIVES. AS OF NOW I'M NOT AWARE OF THE ISSUES THAT WERE FOUND. MECHANIC TOLD SERVICE SUPERVISOR THAT THE ELECTRIC STEERING NEEDED TO BE UPDATED IN THE COMPUTER TO SMOOTH OUT THE ISSUES. SINCE THE ORIGINAL ISSUE COULD NOT BE REPLICATED, NOT SURE IF THIS WILL BE THE FIX. IF VIDEO EVIDENCE IS NEEDED PLEASE EMAIL ME AND I WILL SEND VIDEO.
Additional Notes:
TWO SEPARATE OCCASIONS WITH NO WARNING WHEN THE VEHICLE'S STEERING WHEEL WAS TURNED TO THE LEFT, WHILE IN MOTION, WOULD STOP DURING THE TURN AND JERK BACK THE OPPOSITE DIRECTION AND POWER TO THE VEHICLE WOULD BE LOST FOR A SECOND THEN HAVE POWER RESTORED. THE FIRST TIME I WAS BACKING UP AND HAD TO TURN THE STEERING WHEEL LEFT TO AVOID HITTING AN OBJECT, AT THIS POINT THE STEERING WHEEL LOCKED UP AND JERKED BACK IN THE OPPOSITE DIRECTION AND THE HEADLIGHTS FLICKERED, RADIO SCREEN WENT BLANK, AND THE CLIMATE CONTROL LIGHTS WENT OUT BUT ALL POWER CAME BACK ON AFTER A SECOND. THE VEHICLE DID THE SAME SIX TIMES WHILE TRYING TO BACK UP. I HAVE A VIDEO AFTER I BACKED UP AND PARKED AND THE ISSUE REPEATED ITSELF SO I COULD GET A VIDEO TO SHOW FOR A REPAIR. THE SECOND OCCASION WAS WHEN I WAS ON A 25 MPH TWO LANE ROAD. I WAS TURNING LEFT ONTO ANOTHER ROAD AND AFTER COMING TO A STOP TO LET A CAR GO BY I HIT THE ACCELERATOR TO GET THE VEHICLE TO MOVE AND THE ISSUE HAPPENED AGAIN BUT THIS TIME THE ENGINE CUT OUT, DOOR LOCKS CYCLED, AND LOST ALL POWER TO THE VEHICLE. WHEN I LOST POWER MY VEHICLE WAS HALF WAY INTO THE ON-COMING LANE OF THE ROAD I WAS TURNING OFF OF. VEHICLE IS AT THE DEALER NOW AT AN ATTEMPT TO FIX THE ISSUE, THE DEALERSHIP HAS SEEN THE VIDEO I HAVE AND THE MECHANIC COULD NOT REPLICATE THE PROBLEM BUT FOUND ISSUES WITH THE ELECTRIC STEERING WHILE DOING TEST DRIVES. AS OF NOW I'M NOT AWARE OF THE ISSUES THAT WERE FOUND. MECHANIC TOLD SERVICE SUPERVISOR THAT THE ELECTRIC STEERING NEEDED TO BE UPDATED IN THE COMPUTER TO SMOOTH OUT THE ISSUES. SINCE THE ORIGINAL ISSUE COULD NOT BE REPLICATED, NOT SURE IF THIS WILL BE THE FIX. IF VIDEO EVIDENCE IS NEEDED PLEASE EMAIL ME AND I WILL SEND VIDEO.
Mfg Campaign: 11375661
Recall Date: Nov 20, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TWO SEPARATE OCCASIONS WITH NO WARNING WHEN THE VEHICLE'S STEERING WHEEL WAS TURNED TO THE LEFT, WHILE IN MOTION, WOULD STOP DURING THE TURN AND JERK BACK THE OPPOSITE DIRECTION AND POWER TO THE VEHICLE WOULD BE LOST FOR A SECOND THEN HAVE POWER RESTORED. THE FIRST TIME I WAS BACKING UP AND HAD TO TURN THE STEERING WHEEL LEFT TO AVOID HITTING AN OBJECT, AT THIS POINT THE STEERING WHEEL LOCKED UP AND JERKED BACK IN THE OPPOSITE DIRECTION AND THE HEADLIGHTS FLICKERED, RADIO SCREEN WENT BLANK, AND THE CLIMATE CONTROL LIGHTS WENT OUT BUT ALL POWER CAME BACK ON AFTER A SECOND. THE VEHICLE DID THE SAME SIX TIMES WHILE TRYING TO BACK UP. I HAVE A VIDEO AFTER I BACKED UP AND PARKED AND THE ISSUE REPEATED ITSELF SO I COULD GET A VIDEO TO SHOW FOR A REPAIR. THE SECOND OCCASION WAS WHEN I WAS ON A 25 MPH TWO LANE ROAD. I WAS TURNING LEFT ONTO ANOTHER ROAD AND AFTER COMING TO A STOP TO LET A CAR GO BY I HIT THE ACCELERATOR TO GET THE VEHICLE TO MOVE AND THE ISSUE HAPPENED AGAIN BUT THIS TIME THE ENGINE CUT OUT, DOOR LOCKS CYCLED, AND LOST ALL POWER TO THE VEHICLE. WHEN I LOST POWER MY VEHICLE WAS HALF WAY INTO THE ON-COMING LANE OF THE ROAD I WAS TURNING OFF OF. VEHICLE IS AT THE DEALER NOW AT AN ATTEMPT TO FIX THE ISSUE, THE DEALERSHIP HAS SEEN THE VIDEO I HAVE AND THE MECHANIC COULD NOT REPLICATE THE PROBLEM BUT FOUND ISSUES WITH THE ELECTRIC STEERING WHILE DOING TEST DRIVES. AS OF NOW I'M NOT AWARE OF THE ISSUES THAT WERE FOUND. MECHANIC TOLD SERVICE SUPERVISOR THAT THE ELECTRIC STEERING NEEDED TO BE UPDATED IN THE COMPUTER TO SMOOTH OUT THE ISSUES. SINCE THE ORIGINAL ISSUE COULD NOT BE REPLICATED, NOT SURE IF THIS WILL BE THE FIX. IF VIDEO EVIDENCE IS NEEDED PLEASE EMAIL ME AND I WILL SEND VIDEO.
Corrective Action:
TWO SEPARATE OCCASIONS WITH NO WARNING WHEN THE VEHICLE'S STEERING WHEEL WAS TURNED TO THE LEFT, WHILE IN MOTION, WOULD STOP DURING THE TURN AND JERK BACK THE OPPOSITE DIRECTION AND POWER TO THE VEHICLE WOULD BE LOST FOR A SECOND THEN HAVE POWER RESTORED. THE FIRST TIME I WAS BACKING UP AND HAD TO TURN THE STEERING WHEEL LEFT TO AVOID HITTING AN OBJECT, AT THIS POINT THE STEERING WHEEL LOCKED UP AND JERKED BACK IN THE OPPOSITE DIRECTION AND THE HEADLIGHTS FLICKERED, RADIO SCREEN WENT BLANK, AND THE CLIMATE CONTROL LIGHTS WENT OUT BUT ALL POWER CAME BACK ON AFTER A SECOND. THE VEHICLE DID THE SAME SIX TIMES WHILE TRYING TO BACK UP. I HAVE A VIDEO AFTER I BACKED UP AND PARKED AND THE ISSUE REPEATED ITSELF SO I COULD GET A VIDEO TO SHOW FOR A REPAIR. THE SECOND OCCASION WAS WHEN I WAS ON A 25 MPH TWO LANE ROAD. I WAS TURNING LEFT ONTO ANOTHER ROAD AND AFTER COMING TO A STOP TO LET A CAR GO BY I HIT THE ACCELERATOR TO GET THE VEHICLE TO MOVE AND THE ISSUE HAPPENED AGAIN BUT THIS TIME THE ENGINE CUT OUT, DOOR LOCKS CYCLED, AND LOST ALL POWER TO THE VEHICLE. WHEN I LOST POWER MY VEHICLE WAS HALF WAY INTO THE ON-COMING LANE OF THE ROAD I WAS TURNING OFF OF. VEHICLE IS AT THE DEALER NOW AT AN ATTEMPT TO FIX THE ISSUE, THE DEALERSHIP HAS SEEN THE VIDEO I HAVE AND THE MECHANIC COULD NOT REPLICATE THE PROBLEM BUT FOUND ISSUES WITH THE ELECTRIC STEERING WHILE DOING TEST DRIVES. AS OF NOW I'M NOT AWARE OF THE ISSUES THAT WERE FOUND. MECHANIC TOLD SERVICE SUPERVISOR THAT THE ELECTRIC STEERING NEEDED TO BE UPDATED IN THE COMPUTER TO SMOOTH OUT THE ISSUES. SINCE THE ORIGINAL ISSUE COULD NOT BE REPLICATED, NOT SURE IF THIS WILL BE THE FIX. IF VIDEO EVIDENCE IS NEEDED PLEASE EMAIL ME AND I WILL SEND VIDEO.
Additional Notes:
TWO SEPARATE OCCASIONS WITH NO WARNING WHEN THE VEHICLE'S STEERING WHEEL WAS TURNED TO THE LEFT, WHILE IN MOTION, WOULD STOP DURING THE TURN AND JERK BACK THE OPPOSITE DIRECTION AND POWER TO THE VEHICLE WOULD BE LOST FOR A SECOND THEN HAVE POWER RESTORED. THE FIRST TIME I WAS BACKING UP AND HAD TO TURN THE STEERING WHEEL LEFT TO AVOID HITTING AN OBJECT, AT THIS POINT THE STEERING WHEEL LOCKED UP AND JERKED BACK IN THE OPPOSITE DIRECTION AND THE HEADLIGHTS FLICKERED, RADIO SCREEN WENT BLANK, AND THE CLIMATE CONTROL LIGHTS WENT OUT BUT ALL POWER CAME BACK ON AFTER A SECOND. THE VEHICLE DID THE SAME SIX TIMES WHILE TRYING TO BACK UP. I HAVE A VIDEO AFTER I BACKED UP AND PARKED AND THE ISSUE REPEATED ITSELF SO I COULD GET A VIDEO TO SHOW FOR A REPAIR. THE SECOND OCCASION WAS WHEN I WAS ON A 25 MPH TWO LANE ROAD. I WAS TURNING LEFT ONTO ANOTHER ROAD AND AFTER COMING TO A STOP TO LET A CAR GO BY I HIT THE ACCELERATOR TO GET THE VEHICLE TO MOVE AND THE ISSUE HAPPENED AGAIN BUT THIS TIME THE ENGINE CUT OUT, DOOR LOCKS CYCLED, AND LOST ALL POWER TO THE VEHICLE. WHEN I LOST POWER MY VEHICLE WAS HALF WAY INTO THE ON-COMING LANE OF THE ROAD I WAS TURNING OFF OF. VEHICLE IS AT THE DEALER NOW AT AN ATTEMPT TO FIX THE ISSUE, THE DEALERSHIP HAS SEEN THE VIDEO I HAVE AND THE MECHANIC COULD NOT REPLICATE THE PROBLEM BUT FOUND ISSUES WITH THE ELECTRIC STEERING WHILE DOING TEST DRIVES. AS OF NOW I'M NOT AWARE OF THE ISSUES THAT WERE FOUND. MECHANIC TOLD SERVICE SUPERVISOR THAT THE ELECTRIC STEERING NEEDED TO BE UPDATED IN THE COMPUTER TO SMOOTH OUT THE ISSUES. SINCE THE ORIGINAL ISSUE COULD NOT BE REPLICATED, NOT SURE IF THIS WILL BE THE FIX. IF VIDEO EVIDENCE IS NEEDED PLEASE EMAIL ME AND I WILL SEND VIDEO.
Mfg Campaign: 11375661
Recall Date: Nov 20, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I NOTICED OVER THE PAST COUPLE OF DAYS, WHEN VEHICLE IS MOVING AT VERY LOW SPEEDS LESS THAN 10MPH, THE BRAKE PEDAL IS HARD TO PUSH DOWN AND VEHICLE KEEPS ROLLING BEFORE COMING TO A COMPLETE STOP. THIS CAN BE REPLICATED EVERY TIME EVEN WHEN GOING IN REVERSE. AT SPEEDS ABOVE 10MPH, THE BRAKING SYSTEM WORKS JUST FINE. THIS HAS CAUSED A FEW NEAR MISSES WHERE I ALMOST BACKED INTO ANOTHER VEHICLE WHILE PARKING IN REVERSE IN A LOT; ALMOST RAN INTO MY GARAGE DOOR; AND ALMOST CRASHED INTO ANOTHER VEHICLE IN FRONT OF ME AT THE LIGHT. IF YOU GO FROM PARK TO DRIVE AND JUST LIFT YOUR FOOT OFF THE BRAKE PEDAL WITHOUT APPLYING GAS AND VEHICLE STARTS ROLLING, THEN YOU APPLY THE BRAKES, IT WILL KEEP ROLLING A FEW FEET BEFORE COMING TO A COMPLETE STOP AND AS MENTIONED PREVIOUSLY THE BRAKE PEDAL IS HARD TO PUSH DOWN AND ONLY GOES DOWN ABOUT A COUPLE INCHES. I AM SCHEDULED TO TAKE MY VEHICLE IN TO SERVICE THIS ISSUE AT THE DEALER.
Corrective Action:
I NOTICED OVER THE PAST COUPLE OF DAYS, WHEN VEHICLE IS MOVING AT VERY LOW SPEEDS LESS THAN 10MPH, THE BRAKE PEDAL IS HARD TO PUSH DOWN AND VEHICLE KEEPS ROLLING BEFORE COMING TO A COMPLETE STOP. THIS CAN BE REPLICATED EVERY TIME EVEN WHEN GOING IN REVERSE. AT SPEEDS ABOVE 10MPH, THE BRAKING SYSTEM WORKS JUST FINE. THIS HAS CAUSED A FEW NEAR MISSES WHERE I ALMOST BACKED INTO ANOTHER VEHICLE WHILE PARKING IN REVERSE IN A LOT; ALMOST RAN INTO MY GARAGE DOOR; AND ALMOST CRASHED INTO ANOTHER VEHICLE IN FRONT OF ME AT THE LIGHT. IF YOU GO FROM PARK TO DRIVE AND JUST LIFT YOUR FOOT OFF THE BRAKE PEDAL WITHOUT APPLYING GAS AND VEHICLE STARTS ROLLING, THEN YOU APPLY THE BRAKES, IT WILL KEEP ROLLING A FEW FEET BEFORE COMING TO A COMPLETE STOP AND AS MENTIONED PREVIOUSLY THE BRAKE PEDAL IS HARD TO PUSH DOWN AND ONLY GOES DOWN ABOUT A COUPLE INCHES. I AM SCHEDULED TO TAKE MY VEHICLE IN TO SERVICE THIS ISSUE AT THE DEALER.
Additional Notes:
I NOTICED OVER THE PAST COUPLE OF DAYS, WHEN VEHICLE IS MOVING AT VERY LOW SPEEDS LESS THAN 10MPH, THE BRAKE PEDAL IS HARD TO PUSH DOWN AND VEHICLE KEEPS ROLLING BEFORE COMING TO A COMPLETE STOP. THIS CAN BE REPLICATED EVERY TIME EVEN WHEN GOING IN REVERSE. AT SPEEDS ABOVE 10MPH, THE BRAKING SYSTEM WORKS JUST FINE. THIS HAS CAUSED A FEW NEAR MISSES WHERE I ALMOST BACKED INTO ANOTHER VEHICLE WHILE PARKING IN REVERSE IN A LOT; ALMOST RAN INTO MY GARAGE DOOR; AND ALMOST CRASHED INTO ANOTHER VEHICLE IN FRONT OF ME AT THE LIGHT. IF YOU GO FROM PARK TO DRIVE AND JUST LIFT YOUR FOOT OFF THE BRAKE PEDAL WITHOUT APPLYING GAS AND VEHICLE STARTS ROLLING, THEN YOU APPLY THE BRAKES, IT WILL KEEP ROLLING A FEW FEET BEFORE COMING TO A COMPLETE STOP AND AS MENTIONED PREVIOUSLY THE BRAKE PEDAL IS HARD TO PUSH DOWN AND ONLY GOES DOWN ABOUT A COUPLE INCHES. I AM SCHEDULED TO TAKE MY VEHICLE IN TO SERVICE THIS ISSUE AT THE DEALER.
Mfg Campaign: 11374994
Recall Date: Nov 17, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
PRESSING THE BRAKES AT LOW SPEEDS (DRIVE THRU, PARKING SPACES) SEEMS TO CAUSE A PRESSURE LOSS IN THE BRAKES. THIS CAUSES INCREASED BRAKING PRESSURE TO STOP. YOU CAN HEAR A TICK COMING FROM WHAT I ASSUME IS THE ABS CONTROLLER. THIS HAPPENS IN FORWARDS AND REVERSE.
Corrective Action:
PRESSING THE BRAKES AT LOW SPEEDS (DRIVE THRU, PARKING SPACES) SEEMS TO CAUSE A PRESSURE LOSS IN THE BRAKES. THIS CAUSES INCREASED BRAKING PRESSURE TO STOP. YOU CAN HEAR A TICK COMING FROM WHAT I ASSUME IS THE ABS CONTROLLER. THIS HAPPENS IN FORWARDS AND REVERSE.
Additional Notes:
PRESSING THE BRAKES AT LOW SPEEDS (DRIVE THRU, PARKING SPACES) SEEMS TO CAUSE A PRESSURE LOSS IN THE BRAKES. THIS CAUSES INCREASED BRAKING PRESSURE TO STOP. YOU CAN HEAR A TICK COMING FROM WHAT I ASSUME IS THE ABS CONTROLLER. THIS HAPPENS IN FORWARDS AND REVERSE.
Mfg Campaign: 11375034
Recall Date: Nov 17, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE TRUCK HAS A TRANSMISSION ISSUE THAT CAUSES THE TRANSMISSION TO POP AND JOLT BETWEEN SOME OF THE LOWER, IN -CITY GEARS. IT PUTS A STRAIN ON THE POWERTRAIN AND CAUSES THE TRUCK TO JERK AND DELAY FOR A MINUTE.
Corrective Action:
THE TRUCK HAS A TRANSMISSION ISSUE THAT CAUSES THE TRANSMISSION TO POP AND JOLT BETWEEN SOME OF THE LOWER, IN -CITY GEARS. IT PUTS A STRAIN ON THE POWERTRAIN AND CAUSES THE TRUCK TO JERK AND DELAY FOR A MINUTE.
Additional Notes:
THE TRUCK HAS A TRANSMISSION ISSUE THAT CAUSES THE TRANSMISSION TO POP AND JOLT BETWEEN SOME OF THE LOWER, IN -CITY GEARS. IT PUTS A STRAIN ON THE POWERTRAIN AND CAUSES THE TRUCK TO JERK AND DELAY FOR A MINUTE.
Mfg Campaign: 11375075
Recall Date: Nov 17, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES HAVE FLUTTERED INTERMITTENTLY FOR THE PAST FEW MONTHS AT LOW SPEEDS, FEELS LIKE ABS PULSING. IN THE PAST WEEK TO 10 DAYS, BRAKE PEDAL FEELS "DEAD" WHEN I APPLY BRAKES AT LOW SPEED, HAS GONE TO FLOOR WITH NO RESPONSE TO BRAKING INPUT. YESTERDAY, WHEN PULLING IN DRIVEWAY TOWARDS GARAGE, MAYBE 3 MPH, APPLIED BRAKES WITH NO RESPONSE. SHIFTED QUICKLY INTO NEUTRAL AND APPLIED PARKING BRAKE, STOPPING INCHES AWAY FROM GARAGE DOOR. TRUCK WAS IN FOR BRAKE ISSUE RECALL AND WAS RECALIBRATED ON NOVEMBER 16, 2019. APPARENTLY IT NEEDS TO BE RECALIBRATED OR HAVE FURTHER REPAIR.
Corrective Action:
BRAKES HAVE FLUTTERED INTERMITTENTLY FOR THE PAST FEW MONTHS AT LOW SPEEDS, FEELS LIKE ABS PULSING. IN THE PAST WEEK TO 10 DAYS, BRAKE PEDAL FEELS "DEAD" WHEN I APPLY BRAKES AT LOW SPEED, HAS GONE TO FLOOR WITH NO RESPONSE TO BRAKING INPUT. YESTERDAY, WHEN PULLING IN DRIVEWAY TOWARDS GARAGE, MAYBE 3 MPH, APPLIED BRAKES WITH NO RESPONSE. SHIFTED QUICKLY INTO NEUTRAL AND APPLIED PARKING BRAKE, STOPPING INCHES AWAY FROM GARAGE DOOR. TRUCK WAS IN FOR BRAKE ISSUE RECALL AND WAS RECALIBRATED ON NOVEMBER 16, 2019. APPARENTLY IT NEEDS TO BE RECALIBRATED OR HAVE FURTHER REPAIR.
Additional Notes:
BRAKES HAVE FLUTTERED INTERMITTENTLY FOR THE PAST FEW MONTHS AT LOW SPEEDS, FEELS LIKE ABS PULSING. IN THE PAST WEEK TO 10 DAYS, BRAKE PEDAL FEELS "DEAD" WHEN I APPLY BRAKES AT LOW SPEED, HAS GONE TO FLOOR WITH NO RESPONSE TO BRAKING INPUT. YESTERDAY, WHEN PULLING IN DRIVEWAY TOWARDS GARAGE, MAYBE 3 MPH, APPLIED BRAKES WITH NO RESPONSE. SHIFTED QUICKLY INTO NEUTRAL AND APPLIED PARKING BRAKE, STOPPING INCHES AWAY FROM GARAGE DOOR. TRUCK WAS IN FOR BRAKE ISSUE RECALL AND WAS RECALIBRATED ON NOVEMBER 16, 2019. APPARENTLY IT NEEDS TO BE RECALIBRATED OR HAVE FURTHER REPAIR.
Mfg Campaign: 11374513
Recall Date: Nov 13, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN PUSHING DOWN ON THE BREAK PEDAL IT'S NOT SLOWING DOWN AND STOPPING THE TRUCK IT'S HAPPENED ABOUT 5X
Corrective Action:
WHEN PUSHING DOWN ON THE BREAK PEDAL IT'S NOT SLOWING DOWN AND STOPPING THE TRUCK IT'S HAPPENED ABOUT 5X
Additional Notes:
WHEN PUSHING DOWN ON THE BREAK PEDAL IT'S NOT SLOWING DOWN AND STOPPING THE TRUCK IT'S HAPPENED ABOUT 5X
Mfg Campaign: 11373969
Recall Date: Nov 10, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2017 SILVERADO HAD A RECALL FOR THE REAR DEFROSTER. THE RECALL REPAIR WAS PERFORMED 6 MONTHS AGO. OVER THIS PAST WEEKEND, AN ELECTRICAL FIRE SMELL APPEARED IN THE VEHICLE, AND SHORTLY THEREAFTER, THE REAR SLIDING WINDOW BEGAN TO SMOKE FROM BEHIND A PLASTIC PART. I IMMEDIATELY PULLED THE TRUCK OVER AND SHUT DOWN THE ENGINE AND EVACUATED MY FAMILY. THE SMOKE STOPPED AND I REMOVED THE FUSE AND RELAYS FOR REAR DEFROST TO PREVENT FUTURE FIRE. CLEARLY THE RECALL REPAIR DID NOT ACCOMPLISH FIXING THE SAFETY ISSUE.
Corrective Action:
MY 2017 SILVERADO HAD A RECALL FOR THE REAR DEFROSTER. THE RECALL REPAIR WAS PERFORMED 6 MONTHS AGO. OVER THIS PAST WEEKEND, AN ELECTRICAL FIRE SMELL APPEARED IN THE VEHICLE, AND SHORTLY THEREAFTER, THE REAR SLIDING WINDOW BEGAN TO SMOKE FROM BEHIND A PLASTIC PART. I IMMEDIATELY PULLED THE TRUCK OVER AND SHUT DOWN THE ENGINE AND EVACUATED MY FAMILY. THE SMOKE STOPPED AND I REMOVED THE FUSE AND RELAYS FOR REAR DEFROST TO PREVENT FUTURE FIRE. CLEARLY THE RECALL REPAIR DID NOT ACCOMPLISH FIXING THE SAFETY ISSUE.
Additional Notes:
MY 2017 SILVERADO HAD A RECALL FOR THE REAR DEFROSTER. THE RECALL REPAIR WAS PERFORMED 6 MONTHS AGO. OVER THIS PAST WEEKEND, AN ELECTRICAL FIRE SMELL APPEARED IN THE VEHICLE, AND SHORTLY THEREAFTER, THE REAR SLIDING WINDOW BEGAN TO SMOKE FROM BEHIND A PLASTIC PART. I IMMEDIATELY PULLED THE TRUCK OVER AND SHUT DOWN THE ENGINE AND EVACUATED MY FAMILY. THE SMOKE STOPPED AND I REMOVED THE FUSE AND RELAYS FOR REAR DEFROST TO PREVENT FUTURE FIRE. CLEARLY THE RECALL REPAIR DID NOT ACCOMPLISH FIXING THE SAFETY ISSUE.
Mfg Campaign: 11373039
Recall Date: Nov 4, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I NOTICED A TICKING NOISE FROM MY ENGINE COMPARTMENT WHILE STATIONARY, AND BEGAN EXPERIENCING A VIBRATING BRAKE PEDAL/NOISE WHEN BRAKING AT LOW SPEED (IN DRIVEWAY OR PARKING LOT). I HAD A 'SERVICE- BRAKE ASSIST' MESSAGE SHOW ON MY INSTRUMENT CLUSTER. ON 11.3.2020, I EARLY STRUCK ANOTHER VEHICLE WHILE PULLING INTO A PARKING SPOT DUE TO A DRAMATIC INCREASE IN EFFORT TO PRESS THE BRAKE PEDAL. THESE SYMPTOMS CONTINUE AT THE MAJORITY OF MY LOW SPEED BRAKES, I HAVEN'T NOTICED IT WHILE ON CITY STREETS OR HIGHWAYS.
Corrective Action:
I NOTICED A TICKING NOISE FROM MY ENGINE COMPARTMENT WHILE STATIONARY, AND BEGAN EXPERIENCING A VIBRATING BRAKE PEDAL/NOISE WHEN BRAKING AT LOW SPEED (IN DRIVEWAY OR PARKING LOT). I HAD A 'SERVICE- BRAKE ASSIST' MESSAGE SHOW ON MY INSTRUMENT CLUSTER. ON 11.3.2020, I EARLY STRUCK ANOTHER VEHICLE WHILE PULLING INTO A PARKING SPOT DUE TO A DRAMATIC INCREASE IN EFFORT TO PRESS THE BRAKE PEDAL. THESE SYMPTOMS CONTINUE AT THE MAJORITY OF MY LOW SPEED BRAKES, I HAVEN'T NOTICED IT WHILE ON CITY STREETS OR HIGHWAYS.
Additional Notes:
I NOTICED A TICKING NOISE FROM MY ENGINE COMPARTMENT WHILE STATIONARY, AND BEGAN EXPERIENCING A VIBRATING BRAKE PEDAL/NOISE WHEN BRAKING AT LOW SPEED (IN DRIVEWAY OR PARKING LOT). I HAD A 'SERVICE- BRAKE ASSIST' MESSAGE SHOW ON MY INSTRUMENT CLUSTER. ON 11.3.2020, I EARLY STRUCK ANOTHER VEHICLE WHILE PULLING INTO A PARKING SPOT DUE TO A DRAMATIC INCREASE IN EFFORT TO PRESS THE BRAKE PEDAL. THESE SYMPTOMS CONTINUE AT THE MAJORITY OF MY LOW SPEED BRAKES, I HAVEN'T NOTICED IT WHILE ON CITY STREETS OR HIGHWAYS.
Mfg Campaign: 11372872
Recall Date: Nov 3, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
GOT ALERT FROM ONSTAR ABOUT ANTI LOCK BRAKING SYSTEM.
Corrective Action:
GOT ALERT FROM ONSTAR ABOUT ANTI LOCK BRAKING SYSTEM.
Additional Notes:
GOT ALERT FROM ONSTAR ABOUT ANTI LOCK BRAKING SYSTEM.
Mfg Campaign: 11372780
Recall Date: Nov 2, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRANSMISSION SLIPS CAUSING TRUCK TO SHAKE WHILE DRIVING
Corrective Action:
TRANSMISSION SLIPS CAUSING TRUCK TO SHAKE WHILE DRIVING
Additional Notes:
TRANSMISSION SLIPS CAUSING TRUCK TO SHAKE WHILE DRIVING
Mfg Campaign: 11365745
Recall Date: Oct 22, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
DRIVING DOWN THE ROAD AND POWER STEERING GOES OUT WHEN I HIT A BUMP IN THE ROAD. COMES BACK IN WHEN TURN OF THE VEHICLE AND TURN IT BACK ON ALMOST THROUGH ME IN THE DITCH A NUMBER OF TIMES. JUST LOSSES ALL POWER STEERING ALL AT ONCE.
Corrective Action:
DRIVING DOWN THE ROAD AND POWER STEERING GOES OUT WHEN I HIT A BUMP IN THE ROAD. COMES BACK IN WHEN TURN OF THE VEHICLE AND TURN IT BACK ON ALMOST THROUGH ME IN THE DITCH A NUMBER OF TIMES. JUST LOSSES ALL POWER STEERING ALL AT ONCE.
Additional Notes:
DRIVING DOWN THE ROAD AND POWER STEERING GOES OUT WHEN I HIT A BUMP IN THE ROAD. COMES BACK IN WHEN TURN OF THE VEHICLE AND TURN IT BACK ON ALMOST THROUGH ME IN THE DITCH A NUMBER OF TIMES. JUST LOSSES ALL POWER STEERING ALL AT ONCE.
Mfg Campaign: 11365256
Recall Date: Oct 19, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRUCK HESITATES WHEN ACCELERATING, HARD SHIFTING FROM 1ST TO 2ND AND 2ND TO 1ST ALMOST FEELS LIKE YOU'VE BEEN REAR-ENDED. TRUCK SHAKES AND JERKS WHEN SHIFTING GEARS, TRUCK VIBRATES AT LOW SPEEDS. BEEN TO THE DEALERSHIP MULTIPLE TIMES WITH NO SUCCESS. THEY TELL ME THEY CAN'T DUPLICATE PROBLEM. TRUCK HAS 13,000 MILES CHEVY SHOULD MAN UP AND FIX THE PROBLEM. VERY DISAPPOINTED
Corrective Action:
TRUCK HESITATES WHEN ACCELERATING, HARD SHIFTING FROM 1ST TO 2ND AND 2ND TO 1ST ALMOST FEELS LIKE YOU'VE BEEN REAR-ENDED. TRUCK SHAKES AND JERKS WHEN SHIFTING GEARS, TRUCK VIBRATES AT LOW SPEEDS. BEEN TO THE DEALERSHIP MULTIPLE TIMES WITH NO SUCCESS. THEY TELL ME THEY CAN'T DUPLICATE PROBLEM. TRUCK HAS 13,000 MILES CHEVY SHOULD MAN UP AND FIX THE PROBLEM. VERY DISAPPOINTED
Additional Notes:
TRUCK HESITATES WHEN ACCELERATING, HARD SHIFTING FROM 1ST TO 2ND AND 2ND TO 1ST ALMOST FEELS LIKE YOU'VE BEEN REAR-ENDED. TRUCK SHAKES AND JERKS WHEN SHIFTING GEARS, TRUCK VIBRATES AT LOW SPEEDS. BEEN TO THE DEALERSHIP MULTIPLE TIMES WITH NO SUCCESS. THEY TELL ME THEY CAN'T DUPLICATE PROBLEM. TRUCK HAS 13,000 MILES CHEVY SHOULD MAN UP AND FIX THE PROBLEM. VERY DISAPPOINTED
Mfg Campaign: 11364842
Recall Date: Oct 17, 2020
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED HESITATING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATE HE CONTINUED TO DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - TERRY CULLEN SOUTHLAKE CHEVROLET INC. LOCATED AT 1250 BATTLE CREEK RD, JONESBORO, GA 30236, (770) 729-4915 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE FUEL INJECTOR TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED HESITATING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATE HE CONTINUED TO DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - TERRY CULLEN SOUTHLAKE CHEVROLET INC. LOCATED AT 1250 BATTLE CREEK RD, JONESBORO, GA 30236, (770) 729-4915 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE FUEL INJECTOR TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED HESITATING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATE HE CONTINUED TO DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - TERRY CULLEN SOUTHLAKE CHEVROLET INC. LOCATED AT 1250 BATTLE CREEK RD, JONESBORO, GA 30236, (770) 729-4915 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE FUEL INJECTOR TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Mfg Campaign: 11364478
Recall Date: Oct 15, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED HESITATING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATE HE CONTINUED TO DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - TERRY CULLEN SOUTHLAKE CHEVROLET INC. LOCATED AT 1250 BATTLE CREEK RD, JONESBORO, GA 30236, (770) 729-4915 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE FUEL INJECTOR TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED HESITATING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATE HE CONTINUED TO DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - TERRY CULLEN SOUTHLAKE CHEVROLET INC. LOCATED AT 1250 BATTLE CREEK RD, JONESBORO, GA 30236, (770) 729-4915 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE FUEL INJECTOR TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED HESITATING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATE HE CONTINUED TO DRIVE TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - TERRY CULLEN SOUTHLAKE CHEVROLET INC. LOCATED AT 1250 BATTLE CREEK RD, JONESBORO, GA 30236, (770) 729-4915 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO DEALER WHERE IT WAS DIAGNOSED WITH NEEDING THE FUEL INJECTOR TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Mfg Campaign: 11364478
Recall Date: Oct 15, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WHEN GOING HIGHWAY SPEEDS, OVER 45 MPH, MY TRUCK HAS A RANDOM SHUDDER THAT FEELS LIKE I AM DRIVING OVER RUMBLE STRIPS BUT I AM NOT. THIS ONLY HAPPENS OVER 40 MPH
Corrective Action:
WHEN GOING HIGHWAY SPEEDS, OVER 45 MPH, MY TRUCK HAS A RANDOM SHUDDER THAT FEELS LIKE I AM DRIVING OVER RUMBLE STRIPS BUT I AM NOT. THIS ONLY HAPPENS OVER 40 MPH
Additional Notes:
WHEN GOING HIGHWAY SPEEDS, OVER 45 MPH, MY TRUCK HAS A RANDOM SHUDDER THAT FEELS LIKE I AM DRIVING OVER RUMBLE STRIPS BUT I AM NOT. THIS ONLY HAPPENS OVER 40 MPH
Mfg Campaign: 11364536
Recall Date: Oct 15, 2020
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