Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE WAS RECALLED FOR INCREASED BRAKE PRESSURE AT LOW RPM. RECALL SERVICE PERFORMED AT DEALER. VEHICLE STILL HAS INCREASED BRAKE EFFORT ISSUE AFTER SERVICE WAS COMPLETED.
Corrective Action:
VEHICLE WAS RECALLED FOR INCREASED BRAKE PRESSURE AT LOW RPM. RECALL SERVICE PERFORMED AT DEALER. VEHICLE STILL HAS INCREASED BRAKE EFFORT ISSUE AFTER SERVICE WAS COMPLETED.
Additional Notes:
VEHICLE WAS RECALLED FOR INCREASED BRAKE PRESSURE AT LOW RPM. RECALL SERVICE PERFORMED AT DEALER. VEHICLE STILL HAS INCREASED BRAKE EFFORT ISSUE AFTER SERVICE WAS COMPLETED.
Mfg Campaign: 11349807
Recall Date: Aug 17, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
FROM PURCHASING THIS VEHICLE THE ENGINE HAS RUN ROUGH. I'VE TAKEN IT TO THE DEALER MANY TIMES; NOW WAY BEYOND THE WARRANTY. RECENTLY THEY COULDN'T FIND ANYTHING SO THE CATALYTIC CONVERTER WAS SUGGESTED TO CHANGE. NO FIX TO THIS ISSUE AS IT HAS CONTINUED AND NOW THEY ARE TELLING ME WELL JUST CHANGE THE TRANSMISSION!!
Corrective Action:
FROM PURCHASING THIS VEHICLE THE ENGINE HAS RUN ROUGH. I'VE TAKEN IT TO THE DEALER MANY TIMES; NOW WAY BEYOND THE WARRANTY. RECENTLY THEY COULDN'T FIND ANYTHING SO THE CATALYTIC CONVERTER WAS SUGGESTED TO CHANGE. NO FIX TO THIS ISSUE AS IT HAS CONTINUED AND NOW THEY ARE TELLING ME WELL JUST CHANGE THE TRANSMISSION!!
Additional Notes:
FROM PURCHASING THIS VEHICLE THE ENGINE HAS RUN ROUGH. I'VE TAKEN IT TO THE DEALER MANY TIMES; NOW WAY BEYOND THE WARRANTY. RECENTLY THEY COULDN'T FIND ANYTHING SO THE CATALYTIC CONVERTER WAS SUGGESTED TO CHANGE. NO FIX TO THIS ISSUE AS IT HAS CONTINUED AND NOW THEY ARE TELLING ME WELL JUST CHANGE THE TRANSMISSION!!
Mfg Campaign: 11348752
Recall Date: Aug 12, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PAINT IS VERY WEAK/FRAGILE. EASILY CHIPS AND PEELS OFF.
Corrective Action:
PAINT IS VERY WEAK/FRAGILE. EASILY CHIPS AND PEELS OFF.
Additional Notes:
PAINT IS VERY WEAK/FRAGILE. EASILY CHIPS AND PEELS OFF.
Mfg Campaign: 11344005
Recall Date: Aug 8, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10-15 MPH, THE SIDE CURTAIN AIR BAGS FOR THE PASSENGER'S AND DRIVER'S SIDE DEPLOYED WITHOUT IMPACT. THE CONTACT CONTACTED THE DEALER GOSCH CHEVROLET (400 CARRIAGE CIR, HEMET, CA 92545, (951) 216-3486) WHO INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER HOWEVER, NOTHING RESULTED FROM THIS AS OF YET. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10-15 MPH, THE SIDE CURTAIN AIR BAGS FOR THE PASSENGER'S AND DRIVER'S SIDE DEPLOYED WITHOUT IMPACT. THE CONTACT CONTACTED THE DEALER GOSCH CHEVROLET (400 CARRIAGE CIR, HEMET, CA 92545, (951) 216-3486) WHO INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER HOWEVER, NOTHING RESULTED FROM THIS AS OF YET. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10-15 MPH, THE SIDE CURTAIN AIR BAGS FOR THE PASSENGER'S AND DRIVER'S SIDE DEPLOYED WITHOUT IMPACT. THE CONTACT CONTACTED THE DEALER GOSCH CHEVROLET (400 CARRIAGE CIR, HEMET, CA 92545, (951) 216-3486) WHO INFORMED THE CONTACT THAT THEIR VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE REGARDING THE MATTER HOWEVER, NOTHING RESULTED FROM THIS AS OF YET. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.*JB
Mfg Campaign: 11343880
Recall Date: Aug 7, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING SYSTEM WAS INOPERABLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER STANLEY CHEVROLET, INC. LOCATED AT 5697 W BROADWAY, MCCORDSVILLE, IN 46055, (317) 660-1858, AND WAS INFORMED THAT THE AIR COMPRESSOR WAS LEAKING AND NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING SYSTEM WAS INOPERABLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER STANLEY CHEVROLET, INC. LOCATED AT 5697 W BROADWAY, MCCORDSVILLE, IN 46055, (317) 660-1858, AND WAS INFORMED THAT THE AIR COMPRESSOR WAS LEAKING AND NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING SYSTEM WAS INOPERABLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER STANLEY CHEVROLET, INC. LOCATED AT 5697 W BROADWAY, MCCORDSVILLE, IN 46055, (317) 660-1858, AND WAS INFORMED THAT THE AIR COMPRESSOR WAS LEAKING AND NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11343541
Recall Date: Aug 5, 2020
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I WENT TO PLACE MY CHILD IN BOOSTER SEAT WHEN I WENT TO CLICK THE BELT ON IT DID NOT STAY LOOKS LIKE IT IS STUCK OR BROKEN PART IN SIDE. I COULD NOT SIT ANY ONE ONE THE SEAT.
Corrective Action:
I WENT TO PLACE MY CHILD IN BOOSTER SEAT WHEN I WENT TO CLICK THE BELT ON IT DID NOT STAY LOOKS LIKE IT IS STUCK OR BROKEN PART IN SIDE. I COULD NOT SIT ANY ONE ONE THE SEAT.
Additional Notes:
I WENT TO PLACE MY CHILD IN BOOSTER SEAT WHEN I WENT TO CLICK THE BELT ON IT DID NOT STAY LOOKS LIKE IT IS STUCK OR BROKEN PART IN SIDE. I COULD NOT SIT ANY ONE ONE THE SEAT.
Mfg Campaign: 11343160
Recall Date: Aug 4, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I NOTICE A BURNT SMELL UNDER THE TRUCK AFTER COMING HOME AND SEEN OIL ALL UNDER MY TRUCK. I WAS AFRAID TO DRIVE IT AFTER I SEEN A HUGE LEAK . I FILLED IT UP WITH OIL AND TOOK IT TO THE DEAL STATED 2 ENGINE SEAL OPEN WHEN ENGAIN HAD PRESSURE DURING A DRIVE . THIS HAPPEN AROUND 74 TO 75,000 MILES BY THE TIME I GOT TO THE DEAL IT BARLEY HAD OIL I HAD TO PAY 800 DOLLORS OUT OF POCKET.
Corrective Action:
I NOTICE A BURNT SMELL UNDER THE TRUCK AFTER COMING HOME AND SEEN OIL ALL UNDER MY TRUCK. I WAS AFRAID TO DRIVE IT AFTER I SEEN A HUGE LEAK . I FILLED IT UP WITH OIL AND TOOK IT TO THE DEAL STATED 2 ENGINE SEAL OPEN WHEN ENGAIN HAD PRESSURE DURING A DRIVE . THIS HAPPEN AROUND 74 TO 75,000 MILES BY THE TIME I GOT TO THE DEAL IT BARLEY HAD OIL I HAD TO PAY 800 DOLLORS OUT OF POCKET.
Additional Notes:
I NOTICE A BURNT SMELL UNDER THE TRUCK AFTER COMING HOME AND SEEN OIL ALL UNDER MY TRUCK. I WAS AFRAID TO DRIVE IT AFTER I SEEN A HUGE LEAK . I FILLED IT UP WITH OIL AND TOOK IT TO THE DEAL STATED 2 ENGINE SEAL OPEN WHEN ENGAIN HAD PRESSURE DURING A DRIVE . THIS HAPPEN AROUND 74 TO 75,000 MILES BY THE TIME I GOT TO THE DEAL IT BARLEY HAD OIL I HAD TO PAY 800 DOLLORS OUT OF POCKET.
Mfg Campaign: 11343186
Recall Date: Aug 4, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
MY TRUCK HAD THE ELECTRONIC BRAKE CONTROL MODULE REPROGRAMMING WITH SPS AS PER RECALL N192268490 PERFORMED. THE REPROGRAMMING WORKED FINE FOR A FEW MONTHS. IN MARCH 2020, I NOTICED THAT AT LOW SPEEDS AND MAINLY WHEN BACKING, THE BRAKES BEGAN TO LOSE PRESSURE AND WHAT SOUNDED LIKE AND FELT LIKE THE ANTILOCK BRAKE SYSTEM WAS ENGAGING, AND VERY HARD PRESSURE WAS NEEDED TO STOP THE TRUCK WITH LONGER THAN EXPECTED BRAKING OCCURRING. THE PROBLEM HAS DEFINITELY WORSENED AND OCCURS NEARLY EVERY TIME BRAKING AT LOW SPEEDS IN REVERSE WITH ANY TYPE OF INCLINE. WHILE BACKING MY BOAT INTO A DRIVEWAY, THIS ISSUE OCCURRED AND NEARLY SENT THE BOAT INTO THE GARAGE DOOR. I HAD TO APPLY AS MUCH PRESSURE AS I POSSIBLY COULD TO THE BRAKES TO STOP THE TRUCK AND BOAT BEFORE HITTING THE GARAGE DOOR. THE ISSUE HAS OCCURRED REPEATEDLY AS I HAVE BACKED UP ON AN INCLINE, WITH OR WITHOUT A TRAILER OR BOAT ATTACHED TO MY TRUCK.
Corrective Action:
MY TRUCK HAD THE ELECTRONIC BRAKE CONTROL MODULE REPROGRAMMING WITH SPS AS PER RECALL N192268490 PERFORMED. THE REPROGRAMMING WORKED FINE FOR A FEW MONTHS. IN MARCH 2020, I NOTICED THAT AT LOW SPEEDS AND MAINLY WHEN BACKING, THE BRAKES BEGAN TO LOSE PRESSURE AND WHAT SOUNDED LIKE AND FELT LIKE THE ANTILOCK BRAKE SYSTEM WAS ENGAGING, AND VERY HARD PRESSURE WAS NEEDED TO STOP THE TRUCK WITH LONGER THAN EXPECTED BRAKING OCCURRING. THE PROBLEM HAS DEFINITELY WORSENED AND OCCURS NEARLY EVERY TIME BRAKING AT LOW SPEEDS IN REVERSE WITH ANY TYPE OF INCLINE. WHILE BACKING MY BOAT INTO A DRIVEWAY, THIS ISSUE OCCURRED AND NEARLY SENT THE BOAT INTO THE GARAGE DOOR. I HAD TO APPLY AS MUCH PRESSURE AS I POSSIBLY COULD TO THE BRAKES TO STOP THE TRUCK AND BOAT BEFORE HITTING THE GARAGE DOOR. THE ISSUE HAS OCCURRED REPEATEDLY AS I HAVE BACKED UP ON AN INCLINE, WITH OR WITHOUT A TRAILER OR BOAT ATTACHED TO MY TRUCK.
Additional Notes:
MY TRUCK HAD THE ELECTRONIC BRAKE CONTROL MODULE REPROGRAMMING WITH SPS AS PER RECALL N192268490 PERFORMED. THE REPROGRAMMING WORKED FINE FOR A FEW MONTHS. IN MARCH 2020, I NOTICED THAT AT LOW SPEEDS AND MAINLY WHEN BACKING, THE BRAKES BEGAN TO LOSE PRESSURE AND WHAT SOUNDED LIKE AND FELT LIKE THE ANTILOCK BRAKE SYSTEM WAS ENGAGING, AND VERY HARD PRESSURE WAS NEEDED TO STOP THE TRUCK WITH LONGER THAN EXPECTED BRAKING OCCURRING. THE PROBLEM HAS DEFINITELY WORSENED AND OCCURS NEARLY EVERY TIME BRAKING AT LOW SPEEDS IN REVERSE WITH ANY TYPE OF INCLINE. WHILE BACKING MY BOAT INTO A DRIVEWAY, THIS ISSUE OCCURRED AND NEARLY SENT THE BOAT INTO THE GARAGE DOOR. I HAD TO APPLY AS MUCH PRESSURE AS I POSSIBLY COULD TO THE BRAKES TO STOP THE TRUCK AND BOAT BEFORE HITTING THE GARAGE DOOR. THE ISSUE HAS OCCURRED REPEATEDLY AS I HAVE BACKED UP ON AN INCLINE, WITH OR WITHOUT A TRAILER OR BOAT ATTACHED TO MY TRUCK.
Mfg Campaign: 11342302
Recall Date: Jul 30, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY TRUCK HAD THE ELECTRONIC BRAKE CONTROL MODULE REPROGRAMMING WITH SPS AS PER RECALL N192268490 PERFORMED. THE REPROGRAMMING WORKED FINE FOR A FEW MONTHS. IN MARCH 2020, I NOTICED THAT AT LOW SPEEDS AND MAINLY WHEN BACKING, THE BRAKES BEGAN TO LOSE PRESSURE AND WHAT SOUNDED LIKE AND FELT LIKE THE ANTILOCK BRAKE SYSTEM WAS ENGAGING, AND VERY HARD PRESSURE WAS NEEDED TO STOP THE TRUCK WITH LONGER THAN EXPECTED BRAKING OCCURRING. THE PROBLEM HAS DEFINITELY WORSENED AND OCCURS NEARLY EVERY TIME BRAKING AT LOW SPEEDS IN REVERSE WITH ANY TYPE OF INCLINE. WHILE BACKING MY BOAT INTO A DRIVEWAY, THIS ISSUE OCCURRED AND NEARLY SENT THE BOAT INTO THE GARAGE DOOR. I HAD TO APPLY AS MUCH PRESSURE AS I POSSIBLY COULD TO THE BRAKES TO STOP THE TRUCK AND BOAT BEFORE HITTING THE GARAGE DOOR. THE ISSUE HAS OCCURRED REPEATEDLY AS I HAVE BACKED UP ON AN INCLINE, WITH OR WITHOUT A TRAILER OR BOAT ATTACHED TO MY TRUCK.
Corrective Action:
MY TRUCK HAD THE ELECTRONIC BRAKE CONTROL MODULE REPROGRAMMING WITH SPS AS PER RECALL N192268490 PERFORMED. THE REPROGRAMMING WORKED FINE FOR A FEW MONTHS. IN MARCH 2020, I NOTICED THAT AT LOW SPEEDS AND MAINLY WHEN BACKING, THE BRAKES BEGAN TO LOSE PRESSURE AND WHAT SOUNDED LIKE AND FELT LIKE THE ANTILOCK BRAKE SYSTEM WAS ENGAGING, AND VERY HARD PRESSURE WAS NEEDED TO STOP THE TRUCK WITH LONGER THAN EXPECTED BRAKING OCCURRING. THE PROBLEM HAS DEFINITELY WORSENED AND OCCURS NEARLY EVERY TIME BRAKING AT LOW SPEEDS IN REVERSE WITH ANY TYPE OF INCLINE. WHILE BACKING MY BOAT INTO A DRIVEWAY, THIS ISSUE OCCURRED AND NEARLY SENT THE BOAT INTO THE GARAGE DOOR. I HAD TO APPLY AS MUCH PRESSURE AS I POSSIBLY COULD TO THE BRAKES TO STOP THE TRUCK AND BOAT BEFORE HITTING THE GARAGE DOOR. THE ISSUE HAS OCCURRED REPEATEDLY AS I HAVE BACKED UP ON AN INCLINE, WITH OR WITHOUT A TRAILER OR BOAT ATTACHED TO MY TRUCK.
Additional Notes:
MY TRUCK HAD THE ELECTRONIC BRAKE CONTROL MODULE REPROGRAMMING WITH SPS AS PER RECALL N192268490 PERFORMED. THE REPROGRAMMING WORKED FINE FOR A FEW MONTHS. IN MARCH 2020, I NOTICED THAT AT LOW SPEEDS AND MAINLY WHEN BACKING, THE BRAKES BEGAN TO LOSE PRESSURE AND WHAT SOUNDED LIKE AND FELT LIKE THE ANTILOCK BRAKE SYSTEM WAS ENGAGING, AND VERY HARD PRESSURE WAS NEEDED TO STOP THE TRUCK WITH LONGER THAN EXPECTED BRAKING OCCURRING. THE PROBLEM HAS DEFINITELY WORSENED AND OCCURS NEARLY EVERY TIME BRAKING AT LOW SPEEDS IN REVERSE WITH ANY TYPE OF INCLINE. WHILE BACKING MY BOAT INTO A DRIVEWAY, THIS ISSUE OCCURRED AND NEARLY SENT THE BOAT INTO THE GARAGE DOOR. I HAD TO APPLY AS MUCH PRESSURE AS I POSSIBLY COULD TO THE BRAKES TO STOP THE TRUCK AND BOAT BEFORE HITTING THE GARAGE DOOR. THE ISSUE HAS OCCURRED REPEATEDLY AS I HAVE BACKED UP ON AN INCLINE, WITH OR WITHOUT A TRAILER OR BOAT ATTACHED TO MY TRUCK.
Mfg Campaign: 11342302
Recall Date: Jul 30, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY 2017 SILVERADO 1500, WHILE AT A STOP LIGHT WAS IDLING ROUGH AND CHECK ENGINE LIGHT CAME. SO WHEN I BROUGHT THE TRUCK IN FOR A SECOND RECALL. THE DEALER SAID THEY COULD DO A DIAGNOSTIC. WELL THEY SAID IT WAS MISS FIRING DUE TO BAD FUEL INJECTOR CYLINDER 8 WASN'T WORKING SO THEY GAVE ME A PRICE OF 1500 TO FIX THE PROBLEM UNFORTUNATELY WE JUST GOT OUT FROM THE FACTORY WARRANTY AND HAD EXTENDED WARRANTY THAT DIDN'T COVER FUEL INJECTORS SO WE PUT LUCAS FUEL INJECTOR CLEANER AND IT HELPED. IT SEEMS AS IF THERE ARE A LOT OF COMPLAINTS FOR THIS REASON.
Corrective Action:
MY 2017 SILVERADO 1500, WHILE AT A STOP LIGHT WAS IDLING ROUGH AND CHECK ENGINE LIGHT CAME. SO WHEN I BROUGHT THE TRUCK IN FOR A SECOND RECALL. THE DEALER SAID THEY COULD DO A DIAGNOSTIC. WELL THEY SAID IT WAS MISS FIRING DUE TO BAD FUEL INJECTOR CYLINDER 8 WASN'T WORKING SO THEY GAVE ME A PRICE OF 1500 TO FIX THE PROBLEM UNFORTUNATELY WE JUST GOT OUT FROM THE FACTORY WARRANTY AND HAD EXTENDED WARRANTY THAT DIDN'T COVER FUEL INJECTORS SO WE PUT LUCAS FUEL INJECTOR CLEANER AND IT HELPED. IT SEEMS AS IF THERE ARE A LOT OF COMPLAINTS FOR THIS REASON.
Additional Notes:
MY 2017 SILVERADO 1500, WHILE AT A STOP LIGHT WAS IDLING ROUGH AND CHECK ENGINE LIGHT CAME. SO WHEN I BROUGHT THE TRUCK IN FOR A SECOND RECALL. THE DEALER SAID THEY COULD DO A DIAGNOSTIC. WELL THEY SAID IT WAS MISS FIRING DUE TO BAD FUEL INJECTOR CYLINDER 8 WASN'T WORKING SO THEY GAVE ME A PRICE OF 1500 TO FIX THE PROBLEM UNFORTUNATELY WE JUST GOT OUT FROM THE FACTORY WARRANTY AND HAD EXTENDED WARRANTY THAT DIDN'T COVER FUEL INJECTORS SO WE PUT LUCAS FUEL INJECTOR CLEANER AND IT HELPED. IT SEEMS AS IF THERE ARE A LOT OF COMPLAINTS FOR THIS REASON.
Mfg Campaign: 11341878
Recall Date: Jul 28, 2020
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DOOR ACTUATOR WAS DEFECTIVE. THE CONTACT STATED THAT THE DOOR LOCKS FAILED TO FUNCTION AS DESIGNED. THE CONTACT STATED THAT THE DOORS WERE ONLY ABLE TO BE OPENED BY MANUALLY USING THE KEY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER WARRANTY AT STERLING MCCALL CHEVROLET (17800 NORTH FWY, HOUSTON, TX 77090). THE REPAIR WAS PRORATED BY THE DEALER FOR THE DRIVER'S SIDE DOOR ONLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,115.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DOOR ACTUATOR WAS DEFECTIVE. THE CONTACT STATED THAT THE DOOR LOCKS FAILED TO FUNCTION AS DESIGNED. THE CONTACT STATED THAT THE DOORS WERE ONLY ABLE TO BE OPENED BY MANUALLY USING THE KEY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER WARRANTY AT STERLING MCCALL CHEVROLET (17800 NORTH FWY, HOUSTON, TX 77090). THE REPAIR WAS PRORATED BY THE DEALER FOR THE DRIVER'S SIDE DOOR ONLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,115.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE DOOR ACTUATOR WAS DEFECTIVE. THE CONTACT STATED THAT THE DOOR LOCKS FAILED TO FUNCTION AS DESIGNED. THE CONTACT STATED THAT THE DOORS WERE ONLY ABLE TO BE OPENED BY MANUALLY USING THE KEY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER WARRANTY AT STERLING MCCALL CHEVROLET (17800 NORTH FWY, HOUSTON, TX 77090). THE REPAIR WAS PRORATED BY THE DEALER FOR THE DRIVER'S SIDE DOOR ONLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,115.
Mfg Campaign: 11341625
Recall Date: Jul 27, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING, WARNING MESSAGE ON DIC COMES ON AND SAY POWER STEERING NEEDS SERVICE. POWER STEERING COMPLETELY FAILS. TRUCK BECOMES VERY DIFFICULT TO STEER. NOT ONLY DOES IT NOT HELP, BUT THE STEERING MOTOR MAKES IT HARDER TO TURN. THIS IS THE THIRD EPISODE OF THIS.THE FIRST TWO TIMES IT RESET. THE FIRST TIME I TOOK IT TO DEALER AND THEY SAID THEY COULD SEE CODES IN HISTORY BUT COULD NOT FIND A PROBLEM SO UNLESS IT WAS ACTIVELY DOING IT THERE WAS NOTHING THEY COULD FIX (COST ME $200) THE SECOND TIME IT RESET BEFORE I COULD MAKE AN APPOINTMENT. THIS TIME IT HAS LASTED TWO DAYS.IF IT DOESN'T RESET I WILL TAKE IT IN WITHOUT AN APPOINTMENT FOR THEM TO LOOK AT.
Corrective Action:
WHILE DRIVING, WARNING MESSAGE ON DIC COMES ON AND SAY POWER STEERING NEEDS SERVICE. POWER STEERING COMPLETELY FAILS. TRUCK BECOMES VERY DIFFICULT TO STEER. NOT ONLY DOES IT NOT HELP, BUT THE STEERING MOTOR MAKES IT HARDER TO TURN. THIS IS THE THIRD EPISODE OF THIS.THE FIRST TWO TIMES IT RESET. THE FIRST TIME I TOOK IT TO DEALER AND THEY SAID THEY COULD SEE CODES IN HISTORY BUT COULD NOT FIND A PROBLEM SO UNLESS IT WAS ACTIVELY DOING IT THERE WAS NOTHING THEY COULD FIX (COST ME $200) THE SECOND TIME IT RESET BEFORE I COULD MAKE AN APPOINTMENT. THIS TIME IT HAS LASTED TWO DAYS.IF IT DOESN'T RESET I WILL TAKE IT IN WITHOUT AN APPOINTMENT FOR THEM TO LOOK AT.
Additional Notes:
WHILE DRIVING, WARNING MESSAGE ON DIC COMES ON AND SAY POWER STEERING NEEDS SERVICE. POWER STEERING COMPLETELY FAILS. TRUCK BECOMES VERY DIFFICULT TO STEER. NOT ONLY DOES IT NOT HELP, BUT THE STEERING MOTOR MAKES IT HARDER TO TURN. THIS IS THE THIRD EPISODE OF THIS.THE FIRST TWO TIMES IT RESET. THE FIRST TIME I TOOK IT TO DEALER AND THEY SAID THEY COULD SEE CODES IN HISTORY BUT COULD NOT FIND A PROBLEM SO UNLESS IT WAS ACTIVELY DOING IT THERE WAS NOTHING THEY COULD FIX (COST ME $200) THE SECOND TIME IT RESET BEFORE I COULD MAKE AN APPOINTMENT. THIS TIME IT HAS LASTED TWO DAYS.IF IT DOESN'T RESET I WILL TAKE IT IN WITHOUT AN APPOINTMENT FOR THEM TO LOOK AT.
Mfg Campaign: 11341481
Recall Date: Jul 26, 2020
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
A FEW MONTHS AFTER PURCHASING FROM DEALER CHECK ENGINE LIGHT CAME ON SOLID. BROUGHT TO DEALER. VEHICLE WAS SHAKING AND RUNNING ROUGH..DEALER DIAGNOSED ISSUE AS FAULTY FUEL PRESSURE SENSOR. THEY REPLACED THE PART THROUGH MY EXTENDED WARRANTY. A FEW MONTHS LATER THE CHECK ENGINE LIGHT CANE ON BLINKING SAME ISSUE VEHICLE SHAKING AND RUNNING ROUGH. TOOK TO DEALER IMMEDIATELY. THEY DIAGNOSED AS BAD FUEL INJECTOR. THEY CLAIMED THE ECM WENT BAD CAUSED BY THE BAD FUEL INJECTOR. THEY REPLACED ECM AND FUEL INJECTORS COSTING THOUSANDS. THEY CONVINCED ME I HAD TO PAY FOR A "PLATINUM FUEL INJECTION SERVICE" AFTER IT WAS REPLACED. THIS WAS ANOTHER $300. I WAS PROMISED THE ISSUE WAS FIXED. I WAS TOLD IF CHECK ENGINE LIGHT CAME BACK ON FOR SAME ISSUE IT WOULD BE COVERED "UNDER GOOD FAITH"...WELL 2 WEEKS LATER THE CHECK ENGINE LIGHT CAME BACK ON AFTER HARDLY EVEN USING THE TRUCK... I HAD MY FAMILY IN THE TRUCK FOR A PLANNED FAMILY EVEN AND HAD TO PULL OFF IN THE SWELTERING HEAT TO PAY FOR A TOW TRUCK TO COME GET MY VEHICLE....NOW IT SITS OVER AT THE DEALER AGAIN...THEY WANT ME TO PAY A DIAGNOSTIC AGAIN. AND IT HAS NOT EVEN BEEN LOOKED AT. FOR THE AMOUNT I PAID FOR THIS TRUCK IT IS DANGEROUS UNTRUSTWORTHY AND EMBARRASSING. AFTER READING ALL THESE COMPLAINTS FOR FUEL INJECTORS GONE BAD AT EARLY LIFE, WHY IS THIS NOT RECALLED?
Corrective Action:
A FEW MONTHS AFTER PURCHASING FROM DEALER CHECK ENGINE LIGHT CAME ON SOLID. BROUGHT TO DEALER. VEHICLE WAS SHAKING AND RUNNING ROUGH..DEALER DIAGNOSED ISSUE AS FAULTY FUEL PRESSURE SENSOR. THEY REPLACED THE PART THROUGH MY EXTENDED WARRANTY. A FEW MONTHS LATER THE CHECK ENGINE LIGHT CANE ON BLINKING SAME ISSUE VEHICLE SHAKING AND RUNNING ROUGH. TOOK TO DEALER IMMEDIATELY. THEY DIAGNOSED AS BAD FUEL INJECTOR. THEY CLAIMED THE ECM WENT BAD CAUSED BY THE BAD FUEL INJECTOR. THEY REPLACED ECM AND FUEL INJECTORS COSTING THOUSANDS. THEY CONVINCED ME I HAD TO PAY FOR A "PLATINUM FUEL INJECTION SERVICE" AFTER IT WAS REPLACED. THIS WAS ANOTHER $300. I WAS PROMISED THE ISSUE WAS FIXED. I WAS TOLD IF CHECK ENGINE LIGHT CAME BACK ON FOR SAME ISSUE IT WOULD BE COVERED "UNDER GOOD FAITH"...WELL 2 WEEKS LATER THE CHECK ENGINE LIGHT CAME BACK ON AFTER HARDLY EVEN USING THE TRUCK... I HAD MY FAMILY IN THE TRUCK FOR A PLANNED FAMILY EVEN AND HAD TO PULL OFF IN THE SWELTERING HEAT TO PAY FOR A TOW TRUCK TO COME GET MY VEHICLE....NOW IT SITS OVER AT THE DEALER AGAIN...THEY WANT ME TO PAY A DIAGNOSTIC AGAIN. AND IT HAS NOT EVEN BEEN LOOKED AT. FOR THE AMOUNT I PAID FOR THIS TRUCK IT IS DANGEROUS UNTRUSTWORTHY AND EMBARRASSING. AFTER READING ALL THESE COMPLAINTS FOR FUEL INJECTORS GONE BAD AT EARLY LIFE, WHY IS THIS NOT RECALLED?
Additional Notes:
A FEW MONTHS AFTER PURCHASING FROM DEALER CHECK ENGINE LIGHT CAME ON SOLID. BROUGHT TO DEALER. VEHICLE WAS SHAKING AND RUNNING ROUGH..DEALER DIAGNOSED ISSUE AS FAULTY FUEL PRESSURE SENSOR. THEY REPLACED THE PART THROUGH MY EXTENDED WARRANTY. A FEW MONTHS LATER THE CHECK ENGINE LIGHT CANE ON BLINKING SAME ISSUE VEHICLE SHAKING AND RUNNING ROUGH. TOOK TO DEALER IMMEDIATELY. THEY DIAGNOSED AS BAD FUEL INJECTOR. THEY CLAIMED THE ECM WENT BAD CAUSED BY THE BAD FUEL INJECTOR. THEY REPLACED ECM AND FUEL INJECTORS COSTING THOUSANDS. THEY CONVINCED ME I HAD TO PAY FOR A "PLATINUM FUEL INJECTION SERVICE" AFTER IT WAS REPLACED. THIS WAS ANOTHER $300. I WAS PROMISED THE ISSUE WAS FIXED. I WAS TOLD IF CHECK ENGINE LIGHT CAME BACK ON FOR SAME ISSUE IT WOULD BE COVERED "UNDER GOOD FAITH"...WELL 2 WEEKS LATER THE CHECK ENGINE LIGHT CAME BACK ON AFTER HARDLY EVEN USING THE TRUCK... I HAD MY FAMILY IN THE TRUCK FOR A PLANNED FAMILY EVEN AND HAD TO PULL OFF IN THE SWELTERING HEAT TO PAY FOR A TOW TRUCK TO COME GET MY VEHICLE....NOW IT SITS OVER AT THE DEALER AGAIN...THEY WANT ME TO PAY A DIAGNOSTIC AGAIN. AND IT HAS NOT EVEN BEEN LOOKED AT. FOR THE AMOUNT I PAID FOR THIS TRUCK IT IS DANGEROUS UNTRUSTWORTHY AND EMBARRASSING. AFTER READING ALL THESE COMPLAINTS FOR FUEL INJECTORS GONE BAD AT EARLY LIFE, WHY IS THIS NOT RECALLED?
Mfg Campaign: 11341487
Recall Date: Jul 26, 2020
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
OUR 2017 CHEVROLET SILVERADO 1500 WAS PURCHASED NEW FROM THE DEALERSHIP IN AUGUST 2017. THE TIRES THAT CAME WITH THE TRUCK ARE CONTINENTAL CROSSCONTACT LX20. I BEGAN TO NOTICE CHUNKS OF RUBBER TREAD COMING OFF OF ALL 4 TIRES WHEN THEY HAD APPROXIMATELY 27,000 MILES. I HAD THEM INSPECTED AT THE DEALERSHIP DUE TO SAFETY CONCERNS. I WAS TOLD IT WAS NORMAL WEAR FOR THESE TIRES. THE TIRES ARE RATED FOR 70,000 MILES. I CURRENTLY HAVE 36,500 MILES ON MY VEHICLE AND TOOK IT IN FOR REGULAR MAINTENANCE AND TIRE ROTATION. I WAS TOLD THAT THE TIRES NEEDED TO BE REPLACED DUE TO PITTING AND CHUNKING. THERE IS GOOD TREAD LEFT ON THE TIRES, HOWEVER THE RUBBER IS COMING OFF IN HUGE CHUNKS ON ALL 4 TIRES. THE MANUFACTURER HAS BEEN CONTACTED TO ADDRESS MY CONCERNS.
Corrective Action:
OUR 2017 CHEVROLET SILVERADO 1500 WAS PURCHASED NEW FROM THE DEALERSHIP IN AUGUST 2017. THE TIRES THAT CAME WITH THE TRUCK ARE CONTINENTAL CROSSCONTACT LX20. I BEGAN TO NOTICE CHUNKS OF RUBBER TREAD COMING OFF OF ALL 4 TIRES WHEN THEY HAD APPROXIMATELY 27,000 MILES. I HAD THEM INSPECTED AT THE DEALERSHIP DUE TO SAFETY CONCERNS. I WAS TOLD IT WAS NORMAL WEAR FOR THESE TIRES. THE TIRES ARE RATED FOR 70,000 MILES. I CURRENTLY HAVE 36,500 MILES ON MY VEHICLE AND TOOK IT IN FOR REGULAR MAINTENANCE AND TIRE ROTATION. I WAS TOLD THAT THE TIRES NEEDED TO BE REPLACED DUE TO PITTING AND CHUNKING. THERE IS GOOD TREAD LEFT ON THE TIRES, HOWEVER THE RUBBER IS COMING OFF IN HUGE CHUNKS ON ALL 4 TIRES. THE MANUFACTURER HAS BEEN CONTACTED TO ADDRESS MY CONCERNS.
Additional Notes:
OUR 2017 CHEVROLET SILVERADO 1500 WAS PURCHASED NEW FROM THE DEALERSHIP IN AUGUST 2017. THE TIRES THAT CAME WITH THE TRUCK ARE CONTINENTAL CROSSCONTACT LX20. I BEGAN TO NOTICE CHUNKS OF RUBBER TREAD COMING OFF OF ALL 4 TIRES WHEN THEY HAD APPROXIMATELY 27,000 MILES. I HAD THEM INSPECTED AT THE DEALERSHIP DUE TO SAFETY CONCERNS. I WAS TOLD IT WAS NORMAL WEAR FOR THESE TIRES. THE TIRES ARE RATED FOR 70,000 MILES. I CURRENTLY HAVE 36,500 MILES ON MY VEHICLE AND TOOK IT IN FOR REGULAR MAINTENANCE AND TIRE ROTATION. I WAS TOLD THAT THE TIRES NEEDED TO BE REPLACED DUE TO PITTING AND CHUNKING. THERE IS GOOD TREAD LEFT ON THE TIRES, HOWEVER THE RUBBER IS COMING OFF IN HUGE CHUNKS ON ALL 4 TIRES. THE MANUFACTURER HAS BEEN CONTACTED TO ADDRESS MY CONCERNS.
Mfg Campaign: 11340538
Recall Date: Jul 21, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE TRAVELING DOWN THE ROAD AT DIFFERENT SPEEDS, THE STEERING WHEEL WILL RAPIDLY JERK AND THEN I LOSE ALL POWER STEERING. TOOK IT TO A MECHANIC, I WAS TOLD THERE WAS A MALFUNCTION CODE OF C0545, WHICH IS A POWER STEERING TORQUE SENSOR MALFUNCTION AND THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPROGRAMMED AND UPDATED.
Corrective Action:
WHILE TRAVELING DOWN THE ROAD AT DIFFERENT SPEEDS, THE STEERING WHEEL WILL RAPIDLY JERK AND THEN I LOSE ALL POWER STEERING. TOOK IT TO A MECHANIC, I WAS TOLD THERE WAS A MALFUNCTION CODE OF C0545, WHICH IS A POWER STEERING TORQUE SENSOR MALFUNCTION AND THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPROGRAMMED AND UPDATED.
Additional Notes:
WHILE TRAVELING DOWN THE ROAD AT DIFFERENT SPEEDS, THE STEERING WHEEL WILL RAPIDLY JERK AND THEN I LOSE ALL POWER STEERING. TOOK IT TO A MECHANIC, I WAS TOLD THERE WAS A MALFUNCTION CODE OF C0545, WHICH IS A POWER STEERING TORQUE SENSOR MALFUNCTION AND THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPROGRAMMED AND UPDATED.
Mfg Campaign: 11339654
Recall Date: Jul 16, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING DOWN THE ROAD, THE POWER STEERING WILL GO OUT AND I LOSE ALL POWER STEERING. THE STEERING WHEEL JERKS RAPIDLY WHILE TRAVELING DOWN THE ROAD. TOOK IT TO A MECHANIC. I WAS TOLD THE VEHICLE HAD A MALFUNCTION CODE OF C0545, WHICH IS A STEERING WHEEL TORQUE SENSOR MALFUNCTION AND THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPROGRAMMED.
Corrective Action:
WHILE DRIVING DOWN THE ROAD, THE POWER STEERING WILL GO OUT AND I LOSE ALL POWER STEERING. THE STEERING WHEEL JERKS RAPIDLY WHILE TRAVELING DOWN THE ROAD. TOOK IT TO A MECHANIC. I WAS TOLD THE VEHICLE HAD A MALFUNCTION CODE OF C0545, WHICH IS A STEERING WHEEL TORQUE SENSOR MALFUNCTION AND THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPROGRAMMED.
Additional Notes:
WHILE DRIVING DOWN THE ROAD, THE POWER STEERING WILL GO OUT AND I LOSE ALL POWER STEERING. THE STEERING WHEEL JERKS RAPIDLY WHILE TRAVELING DOWN THE ROAD. TOOK IT TO A MECHANIC. I WAS TOLD THE VEHICLE HAD A MALFUNCTION CODE OF C0545, WHICH IS A STEERING WHEEL TORQUE SENSOR MALFUNCTION AND THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPROGRAMMED.
Mfg Campaign: 11339653
Recall Date: Jul 16, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE TRUCK GLITCHES TURNS OFF IN THE MIDDLE OF DRIVING ON THE FREEWAY OR TURNING SOMEWHERE IT WILL TURN OFF THE STEERING WHEEL GETS HARD AND EVERYTHING TURNS OFF FOR 3 SECONDS AND GOES BACK ON. I HAVE TAKEN IT IN AND REPORTED THIS MORE THAN ONCE AND IF I GET IN A CAR ACCIDENT BECAUSE OF THIS I AM SUEING THIS COMPANY!
Corrective Action:
THE TRUCK GLITCHES TURNS OFF IN THE MIDDLE OF DRIVING ON THE FREEWAY OR TURNING SOMEWHERE IT WILL TURN OFF THE STEERING WHEEL GETS HARD AND EVERYTHING TURNS OFF FOR 3 SECONDS AND GOES BACK ON. I HAVE TAKEN IT IN AND REPORTED THIS MORE THAN ONCE AND IF I GET IN A CAR ACCIDENT BECAUSE OF THIS I AM SUEING THIS COMPANY!
Additional Notes:
THE TRUCK GLITCHES TURNS OFF IN THE MIDDLE OF DRIVING ON THE FREEWAY OR TURNING SOMEWHERE IT WILL TURN OFF THE STEERING WHEEL GETS HARD AND EVERYTHING TURNS OFF FOR 3 SECONDS AND GOES BACK ON. I HAVE TAKEN IT IN AND REPORTED THIS MORE THAN ONCE AND IF I GET IN A CAR ACCIDENT BECAUSE OF THIS I AM SUEING THIS COMPANY!
Mfg Campaign: 11338249
Recall Date: Jul 8, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE A PROBLEM WITH THE TRANSMISSION SINCE TRUCK WAS NEW , WHILE GOING WITH FOOT OFF GAS ABOUT 55 60 MPH AND SLOWER SPEEDS THE TRUCK TRANSMISSION BANGS AS IF THE TRUCK IS BEING REARENDED OCCASIONALLY HAPPENS WHILE ACCELERATING BUT MOST OF TIME WHEN NOT THE DEALER KEEPS DOWNLOADING TRANS INFO AND STATES NO PROBLEM FOUND. GOING STRAIGHT AHEAD. LAST HAPPENED SAT BUT ONGOING FOR 3 YEARS PLEASE HELP
Corrective Action:
I HAVE A PROBLEM WITH THE TRANSMISSION SINCE TRUCK WAS NEW , WHILE GOING WITH FOOT OFF GAS ABOUT 55 60 MPH AND SLOWER SPEEDS THE TRUCK TRANSMISSION BANGS AS IF THE TRUCK IS BEING REARENDED OCCASIONALLY HAPPENS WHILE ACCELERATING BUT MOST OF TIME WHEN NOT THE DEALER KEEPS DOWNLOADING TRANS INFO AND STATES NO PROBLEM FOUND. GOING STRAIGHT AHEAD. LAST HAPPENED SAT BUT ONGOING FOR 3 YEARS PLEASE HELP
Additional Notes:
I HAVE A PROBLEM WITH THE TRANSMISSION SINCE TRUCK WAS NEW , WHILE GOING WITH FOOT OFF GAS ABOUT 55 60 MPH AND SLOWER SPEEDS THE TRUCK TRANSMISSION BANGS AS IF THE TRUCK IS BEING REARENDED OCCASIONALLY HAPPENS WHILE ACCELERATING BUT MOST OF TIME WHEN NOT THE DEALER KEEPS DOWNLOADING TRANS INFO AND STATES NO PROBLEM FOUND. GOING STRAIGHT AHEAD. LAST HAPPENED SAT BUT ONGOING FOR 3 YEARS PLEASE HELP
Mfg Campaign: 11337624
Recall Date: Jul 6, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
GREETINGS ALL I HAD TO PUT MY TRUCK IN THE SHOP BECAUSE IT STARTED SHUDDERING AT 20 MPH AND I COULD BARELY GET ANYWHERE IN IT. I'M NOT SURE HOW MUCH IT IS GOING TO COST BUT HE SAID YOUR WOULD TAKE CARE OF IT. I WAS WONDERING WOULD PROVIDE THE SHOP WITH A PURCHASE ORDER FOR REPAIRS IF NEED BE. PLEASE LET ME KNOW AS SOON AS POSSIBLE SIR THANKS IN ADVANCE.
Corrective Action:
GREETINGS ALL I HAD TO PUT MY TRUCK IN THE SHOP BECAUSE IT STARTED SHUDDERING AT 20 MPH AND I COULD BARELY GET ANYWHERE IN IT. I'M NOT SURE HOW MUCH IT IS GOING TO COST BUT HE SAID YOUR WOULD TAKE CARE OF IT. I WAS WONDERING WOULD PROVIDE THE SHOP WITH A PURCHASE ORDER FOR REPAIRS IF NEED BE. PLEASE LET ME KNOW AS SOON AS POSSIBLE SIR THANKS IN ADVANCE.
Additional Notes:
GREETINGS ALL I HAD TO PUT MY TRUCK IN THE SHOP BECAUSE IT STARTED SHUDDERING AT 20 MPH AND I COULD BARELY GET ANYWHERE IN IT. I'M NOT SURE HOW MUCH IT IS GOING TO COST BUT HE SAID YOUR WOULD TAKE CARE OF IT. I WAS WONDERING WOULD PROVIDE THE SHOP WITH A PURCHASE ORDER FOR REPAIRS IF NEED BE. PLEASE LET ME KNOW AS SOON AS POSSIBLE SIR THANKS IN ADVANCE.
Mfg Campaign: 11337384
Recall Date: Jul 3, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I BEGAN EXPERIENCING THE PROBLEM I AM ABOUT TO EXPLAIN SHORTLY AFTER PURCHASING MY TRUCK. I WOULD EXPERIENCE AN ABRUPT SHIFT FROM FIRST TO SECOND GEAR SHORTLY AFTER STARTING AND ON OCCASION IT WOULD ABRUPTLY SHIFT DOWN FROM SECOND TO FIRST, FEELING AS THOUGH I HAD BEEN REAR ENDED. I SCHEDULED MY FIRST ROUTINE SERVICE ON DECEMBER 16, 2017 AT 6217 MILES. THE SERVICE WRITER, AT THE SELLING DEALERSHIP, ADVISED ME THE COMPLAINT I WAS EXPERIENCING WAS "NORMAL", AS THE TRANSMISSION HAD "TO LEARN MY DRIVING HABITS" AND WOULD CLEAR BY MY NEXT ROUTINE SERVICE. MY NEXT ROUTINE SERVICE WAS NOVEMBER 29, 2018, AFTER HAVING ONLY DRIVEN 5,000 MILES AND I AGAIN COMPLAINED ABOUT THE TRANSMISSION ISSUE. THIS SERVICE WRITER ADVISED THE TRANSMISSION WAS STILL TOO NEW AND THAT IT'S NOT COMPLETED LEARNING MY DRIVING HABITS UNTIL AT LEAST 15,000 TO 20,000 MILES. I HAVE SINCE SEARCHED SEVERAL CHEVY TRUCK FORUMS (I.E. CARCOMPLAINTS.COM, GMTRUCKCLUB.COM, AND GM-TRUCK.COM) AND HAVE FOUND NUMEROUS COMPLAINANTS REGARDING THE SAME ISSUE EXPERIENCED BY OWNERS ACROSS THE STATES. EVERYONE COMPLAINS OF CHEVY NOT ABLE TO RECTIFY THE PROBLEM AND CITING "NORMAL" OPERATION. ON MAY 28, 2020 I WROTE TO CHEVROLET CUSTOMER ASSISTANCE CENTER. ON JUNE 26, 2020 I RECEIVED A RESPONSE FROM CHEVROLET IN A LETTER STATING THEY HAD BEEN UNABLE TO CONTACT ME AND IF THERE WAS NO FURTHER ISSUES THEY WOULD CLOSE THE CASE. I CALLED THE NUMBER IN THE LETTER AND SPOKE TO "[XXX]", REFUSING ANY FURTHER IDENTIFICATION, STATING HE WOULD TRY AND GET ME ANOTHER APPOINTMENT TO HAVE MY VEHICLE INSPECTED. I AM AWAITING A RESPONSE. JUST YESTERDAY, WHILE APPROACHING THE COMMUNITY SECURITY GATE AT MY HOUSING COMPLEX, THE TRANSMISSION ABRUPTLY SHIFTED FROM FIRST TO SECOND, LURCHING FORWARD, REQUIRING ME TO ABRUPTLY BRAKE TO AVOID CONTACT. THIS IS AN EXTREME SAFETY ISSUE THAT CHEVROLET IS REFUSING TO ADDRESS. PLEASE HELP!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
I BEGAN EXPERIENCING THE PROBLEM I AM ABOUT TO EXPLAIN SHORTLY AFTER PURCHASING MY TRUCK. I WOULD EXPERIENCE AN ABRUPT SHIFT FROM FIRST TO SECOND GEAR SHORTLY AFTER STARTING AND ON OCCASION IT WOULD ABRUPTLY SHIFT DOWN FROM SECOND TO FIRST, FEELING AS THOUGH I HAD BEEN REAR ENDED. I SCHEDULED MY FIRST ROUTINE SERVICE ON DECEMBER 16, 2017 AT 6217 MILES. THE SERVICE WRITER, AT THE SELLING DEALERSHIP, ADVISED ME THE COMPLAINT I WAS EXPERIENCING WAS "NORMAL", AS THE TRANSMISSION HAD "TO LEARN MY DRIVING HABITS" AND WOULD CLEAR BY MY NEXT ROUTINE SERVICE. MY NEXT ROUTINE SERVICE WAS NOVEMBER 29, 2018, AFTER HAVING ONLY DRIVEN 5,000 MILES AND I AGAIN COMPLAINED ABOUT THE TRANSMISSION ISSUE. THIS SERVICE WRITER ADVISED THE TRANSMISSION WAS STILL TOO NEW AND THAT IT'S NOT COMPLETED LEARNING MY DRIVING HABITS UNTIL AT LEAST 15,000 TO 20,000 MILES. I HAVE SINCE SEARCHED SEVERAL CHEVY TRUCK FORUMS (I.E. CARCOMPLAINTS.COM, GMTRUCKCLUB.COM, AND GM-TRUCK.COM) AND HAVE FOUND NUMEROUS COMPLAINANTS REGARDING THE SAME ISSUE EXPERIENCED BY OWNERS ACROSS THE STATES. EVERYONE COMPLAINS OF CHEVY NOT ABLE TO RECTIFY THE PROBLEM AND CITING "NORMAL" OPERATION. ON MAY 28, 2020 I WROTE TO CHEVROLET CUSTOMER ASSISTANCE CENTER. ON JUNE 26, 2020 I RECEIVED A RESPONSE FROM CHEVROLET IN A LETTER STATING THEY HAD BEEN UNABLE TO CONTACT ME AND IF THERE WAS NO FURTHER ISSUES THEY WOULD CLOSE THE CASE. I CALLED THE NUMBER IN THE LETTER AND SPOKE TO "[XXX]", REFUSING ANY FURTHER IDENTIFICATION, STATING HE WOULD TRY AND GET ME ANOTHER APPOINTMENT TO HAVE MY VEHICLE INSPECTED. I AM AWAITING A RESPONSE. JUST YESTERDAY, WHILE APPROACHING THE COMMUNITY SECURITY GATE AT MY HOUSING COMPLEX, THE TRANSMISSION ABRUPTLY SHIFTED FROM FIRST TO SECOND, LURCHING FORWARD, REQUIRING ME TO ABRUPTLY BRAKE TO AVOID CONTACT. THIS IS AN EXTREME SAFETY ISSUE THAT CHEVROLET IS REFUSING TO ADDRESS. PLEASE HELP!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
I BEGAN EXPERIENCING THE PROBLEM I AM ABOUT TO EXPLAIN SHORTLY AFTER PURCHASING MY TRUCK. I WOULD EXPERIENCE AN ABRUPT SHIFT FROM FIRST TO SECOND GEAR SHORTLY AFTER STARTING AND ON OCCASION IT WOULD ABRUPTLY SHIFT DOWN FROM SECOND TO FIRST, FEELING AS THOUGH I HAD BEEN REAR ENDED. I SCHEDULED MY FIRST ROUTINE SERVICE ON DECEMBER 16, 2017 AT 6217 MILES. THE SERVICE WRITER, AT THE SELLING DEALERSHIP, ADVISED ME THE COMPLAINT I WAS EXPERIENCING WAS "NORMAL", AS THE TRANSMISSION HAD "TO LEARN MY DRIVING HABITS" AND WOULD CLEAR BY MY NEXT ROUTINE SERVICE. MY NEXT ROUTINE SERVICE WAS NOVEMBER 29, 2018, AFTER HAVING ONLY DRIVEN 5,000 MILES AND I AGAIN COMPLAINED ABOUT THE TRANSMISSION ISSUE. THIS SERVICE WRITER ADVISED THE TRANSMISSION WAS STILL TOO NEW AND THAT IT'S NOT COMPLETED LEARNING MY DRIVING HABITS UNTIL AT LEAST 15,000 TO 20,000 MILES. I HAVE SINCE SEARCHED SEVERAL CHEVY TRUCK FORUMS (I.E. CARCOMPLAINTS.COM, GMTRUCKCLUB.COM, AND GM-TRUCK.COM) AND HAVE FOUND NUMEROUS COMPLAINANTS REGARDING THE SAME ISSUE EXPERIENCED BY OWNERS ACROSS THE STATES. EVERYONE COMPLAINS OF CHEVY NOT ABLE TO RECTIFY THE PROBLEM AND CITING "NORMAL" OPERATION. ON MAY 28, 2020 I WROTE TO CHEVROLET CUSTOMER ASSISTANCE CENTER. ON JUNE 26, 2020 I RECEIVED A RESPONSE FROM CHEVROLET IN A LETTER STATING THEY HAD BEEN UNABLE TO CONTACT ME AND IF THERE WAS NO FURTHER ISSUES THEY WOULD CLOSE THE CASE. I CALLED THE NUMBER IN THE LETTER AND SPOKE TO "[XXX]", REFUSING ANY FURTHER IDENTIFICATION, STATING HE WOULD TRY AND GET ME ANOTHER APPOINTMENT TO HAVE MY VEHICLE INSPECTED. I AM AWAITING A RESPONSE. JUST YESTERDAY, WHILE APPROACHING THE COMMUNITY SECURITY GATE AT MY HOUSING COMPLEX, THE TRANSMISSION ABRUPTLY SHIFTED FROM FIRST TO SECOND, LURCHING FORWARD, REQUIRING ME TO ABRUPTLY BRAKE TO AVOID CONTACT. THIS IS AN EXTREME SAFETY ISSUE THAT CHEVROLET IS REFUSING TO ADDRESS. PLEASE HELP!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 11331788
Recall Date: Jun 30, 2020
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