Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED HE HAD DIFFICULTY SHIFTING THE GEAR SHIFTER INTO ANY GEAR. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED HE HAD DIFFICULTY SHIFTING THE GEAR SHIFTER INTO ANY GEAR. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED HE HAD DIFFICULTY SHIFTING THE GEAR SHIFTER INTO ANY GEAR. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Mfg Campaign: 11363536
Recall Date: Oct 9, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED HE HAD DIFFICULTY SHIFTING THE GEAR SHIFTER INTO ANY GEAR. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED HE HAD DIFFICULTY SHIFTING THE GEAR SHIFTER INTO ANY GEAR. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED HE HAD DIFFICULTY SHIFTING THE GEAR SHIFTER INTO ANY GEAR. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Mfg Campaign: 11363536
Recall Date: Oct 9, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION TORCH CONVERTER AND CAN NOT KEEP WHEELS BALANCED ARM SUSPENSION CITY AND HIGHWAY DRIVING
Corrective Action:
TRANSMISSION TORCH CONVERTER AND CAN NOT KEEP WHEELS BALANCED ARM SUSPENSION CITY AND HIGHWAY DRIVING
Additional Notes:
TRANSMISSION TORCH CONVERTER AND CAN NOT KEEP WHEELS BALANCED ARM SUSPENSION CITY AND HIGHWAY DRIVING
Mfg Campaign: 11362667
Recall Date: Oct 4, 2020
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TRANSMISSION TORCH CONVERTER AND CAN NOT KEEP WHEELS BALANCED ARM SUSPENSION CITY AND HIGHWAY DRIVING
Corrective Action:
TRANSMISSION TORCH CONVERTER AND CAN NOT KEEP WHEELS BALANCED ARM SUSPENSION CITY AND HIGHWAY DRIVING
Additional Notes:
TRANSMISSION TORCH CONVERTER AND CAN NOT KEEP WHEELS BALANCED ARM SUSPENSION CITY AND HIGHWAY DRIVING
Mfg Campaign: 11362667
Recall Date: Oct 4, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE PARKING THE TRUCK I LOSS ALL BRAKE PRESSURE. THE PEDAL WENT TO THE FLOOR AND I HAD TO STAND ON THE BRAKES TO GET THE TRUCK STOPPED. ONCE STOPPED AND PARKED I REPEATEDLY PUMPED THE PEDAL WITH NO CHANGES. I HAD THE TRUCK TOWED TO A MECHANIC WHO FOUND NO ISSUES WITH THE FLUID OR SYSTEM IN GENERAL. HE DROVE THE VEHICLE WITH NO ISSUES FOR 10 MINUTES. HE CHECKED THE PADS AND CALIPERS FOR ANY ISSUES WITH NONE BEING FOUND. AFTER PUTTING THE WHEELS BACK ON THE TRUCK IT EXHIBITED A RECURRENCE OF LOSS OF BRAKE PRESSURE.
Corrective Action:
WHILE PARKING THE TRUCK I LOSS ALL BRAKE PRESSURE. THE PEDAL WENT TO THE FLOOR AND I HAD TO STAND ON THE BRAKES TO GET THE TRUCK STOPPED. ONCE STOPPED AND PARKED I REPEATEDLY PUMPED THE PEDAL WITH NO CHANGES. I HAD THE TRUCK TOWED TO A MECHANIC WHO FOUND NO ISSUES WITH THE FLUID OR SYSTEM IN GENERAL. HE DROVE THE VEHICLE WITH NO ISSUES FOR 10 MINUTES. HE CHECKED THE PADS AND CALIPERS FOR ANY ISSUES WITH NONE BEING FOUND. AFTER PUTTING THE WHEELS BACK ON THE TRUCK IT EXHIBITED A RECURRENCE OF LOSS OF BRAKE PRESSURE.
Additional Notes:
WHILE PARKING THE TRUCK I LOSS ALL BRAKE PRESSURE. THE PEDAL WENT TO THE FLOOR AND I HAD TO STAND ON THE BRAKES TO GET THE TRUCK STOPPED. ONCE STOPPED AND PARKED I REPEATEDLY PUMPED THE PEDAL WITH NO CHANGES. I HAD THE TRUCK TOWED TO A MECHANIC WHO FOUND NO ISSUES WITH THE FLUID OR SYSTEM IN GENERAL. HE DROVE THE VEHICLE WITH NO ISSUES FOR 10 MINUTES. HE CHECKED THE PADS AND CALIPERS FOR ANY ISSUES WITH NONE BEING FOUND. AFTER PUTTING THE WHEELS BACK ON THE TRUCK IT EXHIBITED A RECURRENCE OF LOSS OF BRAKE PRESSURE.
Mfg Campaign: 11360862
Recall Date: Sep 24, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TORQUE CONVERTER LOCKING UP ON RANDOM OCCASIONS WITH NO WARNING BEFORE SHIFTING PERIOD VERY DANGEROUS WHILE IN TRAFFIC OR TRYING TO TURN. GM TOLD ME THEY KNOWS ABOUT THIS PROBLEM OF COURSE AND SAID INSTALL A NEW TRANSMISSION WITH UPDATED PARTS THAT WERE BAD FROM THE FACTORY.
Corrective Action:
TORQUE CONVERTER LOCKING UP ON RANDOM OCCASIONS WITH NO WARNING BEFORE SHIFTING PERIOD VERY DANGEROUS WHILE IN TRAFFIC OR TRYING TO TURN. GM TOLD ME THEY KNOWS ABOUT THIS PROBLEM OF COURSE AND SAID INSTALL A NEW TRANSMISSION WITH UPDATED PARTS THAT WERE BAD FROM THE FACTORY.
Additional Notes:
TORQUE CONVERTER LOCKING UP ON RANDOM OCCASIONS WITH NO WARNING BEFORE SHIFTING PERIOD VERY DANGEROUS WHILE IN TRAFFIC OR TRYING TO TURN. GM TOLD ME THEY KNOWS ABOUT THIS PROBLEM OF COURSE AND SAID INSTALL A NEW TRANSMISSION WITH UPDATED PARTS THAT WERE BAD FROM THE FACTORY.
Mfg Campaign: 11360950
Recall Date: Sep 24, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION ALMOST HAS SOME WHAT OF A SHUTTER WHEN SHIFTING AS WELL AS WHEN DRIVING AT HIGHER RPM AND THEN SLOW DOWN QUICKLY HITS HARD AS IF GETTING REAR ENDED
Corrective Action:
TRANSMISSION ALMOST HAS SOME WHAT OF A SHUTTER WHEN SHIFTING AS WELL AS WHEN DRIVING AT HIGHER RPM AND THEN SLOW DOWN QUICKLY HITS HARD AS IF GETTING REAR ENDED
Additional Notes:
TRANSMISSION ALMOST HAS SOME WHAT OF A SHUTTER WHEN SHIFTING AS WELL AS WHEN DRIVING AT HIGHER RPM AND THEN SLOW DOWN QUICKLY HITS HARD AS IF GETTING REAR ENDED
Mfg Campaign: 11360605
Recall Date: Sep 23, 2020
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I WAS INVOLVED IN A REAR-END COLLISION, WHERE I WAS SITTING STATIONARY. THE OTHER VEHICLE HIT ME GOING ESTIMATED SPEED OF 50 MPH. THE AIR BAGS DID NOT DEPLOY, YET THE GAS FROM THE AIRBAGS FILLED THE VEHICLE AND SOME OF THE PLASTIC IN THE INTERIOR HAS BEEN BROKEN/DAMAGED. THE POLICE OFFICER ASKED ME IF I "VAPED", THAT IS HOW CLOUDY IT WAS INSIDE THE VEHICLE AND SMELLED LIKE SULFUR. THIS HAS CAUSED GREAT CONCERN THAT THE AIRBAGS DID NOT DEPLOY, YET THE GASES FROM THEM DID.
Corrective Action:
I WAS INVOLVED IN A REAR-END COLLISION, WHERE I WAS SITTING STATIONARY. THE OTHER VEHICLE HIT ME GOING ESTIMATED SPEED OF 50 MPH. THE AIR BAGS DID NOT DEPLOY, YET THE GAS FROM THE AIRBAGS FILLED THE VEHICLE AND SOME OF THE PLASTIC IN THE INTERIOR HAS BEEN BROKEN/DAMAGED. THE POLICE OFFICER ASKED ME IF I "VAPED", THAT IS HOW CLOUDY IT WAS INSIDE THE VEHICLE AND SMELLED LIKE SULFUR. THIS HAS CAUSED GREAT CONCERN THAT THE AIRBAGS DID NOT DEPLOY, YET THE GASES FROM THEM DID.
Additional Notes:
I WAS INVOLVED IN A REAR-END COLLISION, WHERE I WAS SITTING STATIONARY. THE OTHER VEHICLE HIT ME GOING ESTIMATED SPEED OF 50 MPH. THE AIR BAGS DID NOT DEPLOY, YET THE GAS FROM THE AIRBAGS FILLED THE VEHICLE AND SOME OF THE PLASTIC IN THE INTERIOR HAS BEEN BROKEN/DAMAGED. THE POLICE OFFICER ASKED ME IF I "VAPED", THAT IS HOW CLOUDY IT WAS INSIDE THE VEHICLE AND SMELLED LIKE SULFUR. THIS HAS CAUSED GREAT CONCERN THAT THE AIRBAGS DID NOT DEPLOY, YET THE GASES FROM THEM DID.
Mfg Campaign: 11360271
Recall Date: Sep 21, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BREAK FAILURE AT LOW SPEEDS DUE TO LACK OF VACUUM FROM A DEFECTIVE VACUUM PUMP
Corrective Action:
BREAK FAILURE AT LOW SPEEDS DUE TO LACK OF VACUUM FROM A DEFECTIVE VACUUM PUMP
Additional Notes:
BREAK FAILURE AT LOW SPEEDS DUE TO LACK OF VACUUM FROM A DEFECTIVE VACUUM PUMP
Mfg Campaign: 11359911
Recall Date: Sep 19, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE FACTORY EXTERIOR RADIO GPS ON STAR { SHARK FIN} ANTENNA RUBBER SEAL AND IMPROPERLY GM DESIGNED PART AND IMPROPERLY LOCATED WATER DRAIN HOLE ALLOWED WATER TO DRAIN INTO THE VEHICLES INTERIOR AND SHORT OUT THE RADIO, GPS AND ONSTAR FUNCTIONS,ON 9/17/2020 I TOOK MY VEHICLE TO THE DEALERSHIP AND WAS CHARGED 135.00 AND WAS TOLD THAT GM IS NOT GOING TO REPAIR THE PART AND SEAL WHICH COMES ON THE NEW PART TO CORRECT THE PROBLEM. THE NEW REPLACEMENT PART HAS A NEW SEAL DESIGN AND RELOCATED WATER DRAIN HOLE TO CORRECT GM KNOWN ORIGINAL DESIGN FLAW WHICH CAUSED THE LEAK AND MALFUNCTION OF MY RADIO GPS AN ONSTAR.THIS ISSUE HAS HAPPEN ON MANY GM VEHICLES WITH THIS TYYPE {SHARK FIN} ANTENNA
Corrective Action:
THE FACTORY EXTERIOR RADIO GPS ON STAR { SHARK FIN} ANTENNA RUBBER SEAL AND IMPROPERLY GM DESIGNED PART AND IMPROPERLY LOCATED WATER DRAIN HOLE ALLOWED WATER TO DRAIN INTO THE VEHICLES INTERIOR AND SHORT OUT THE RADIO, GPS AND ONSTAR FUNCTIONS,ON 9/17/2020 I TOOK MY VEHICLE TO THE DEALERSHIP AND WAS CHARGED 135.00 AND WAS TOLD THAT GM IS NOT GOING TO REPAIR THE PART AND SEAL WHICH COMES ON THE NEW PART TO CORRECT THE PROBLEM. THE NEW REPLACEMENT PART HAS A NEW SEAL DESIGN AND RELOCATED WATER DRAIN HOLE TO CORRECT GM KNOWN ORIGINAL DESIGN FLAW WHICH CAUSED THE LEAK AND MALFUNCTION OF MY RADIO GPS AN ONSTAR.THIS ISSUE HAS HAPPEN ON MANY GM VEHICLES WITH THIS TYYPE {SHARK FIN} ANTENNA
Additional Notes:
THE FACTORY EXTERIOR RADIO GPS ON STAR { SHARK FIN} ANTENNA RUBBER SEAL AND IMPROPERLY GM DESIGNED PART AND IMPROPERLY LOCATED WATER DRAIN HOLE ALLOWED WATER TO DRAIN INTO THE VEHICLES INTERIOR AND SHORT OUT THE RADIO, GPS AND ONSTAR FUNCTIONS,ON 9/17/2020 I TOOK MY VEHICLE TO THE DEALERSHIP AND WAS CHARGED 135.00 AND WAS TOLD THAT GM IS NOT GOING TO REPAIR THE PART AND SEAL WHICH COMES ON THE NEW PART TO CORRECT THE PROBLEM. THE NEW REPLACEMENT PART HAS A NEW SEAL DESIGN AND RELOCATED WATER DRAIN HOLE TO CORRECT GM KNOWN ORIGINAL DESIGN FLAW WHICH CAUSED THE LEAK AND MALFUNCTION OF MY RADIO GPS AN ONSTAR.THIS ISSUE HAS HAPPEN ON MANY GM VEHICLES WITH THIS TYYPE {SHARK FIN} ANTENNA
Mfg Campaign: 11355592
Recall Date: Sep 17, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I LOST MY POWER STEERING AND THE DEALERSHIP SAYS I NEED A NEW PCM PART NUMBER 19417067. VERY UNSAFE FOR A VEHICLE OF THREE YEARS AND LESS THAN 30,000 MILES
Corrective Action:
I LOST MY POWER STEERING AND THE DEALERSHIP SAYS I NEED A NEW PCM PART NUMBER 19417067. VERY UNSAFE FOR A VEHICLE OF THREE YEARS AND LESS THAN 30,000 MILES
Additional Notes:
I LOST MY POWER STEERING AND THE DEALERSHIP SAYS I NEED A NEW PCM PART NUMBER 19417067. VERY UNSAFE FOR A VEHICLE OF THREE YEARS AND LESS THAN 30,000 MILES
Mfg Campaign: 11354987
Recall Date: Sep 14, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS MORNING I WAS DRIVING TO WORK WITH THE HEAT ON FULL, HEATED SEATS ON, AND THE REAR DEFROST. I SMELT SMOKE COMING FROM SOMEWHERE IN THE CAR. I LOOKED IN MY BACK SEAT TO SEE SMOKE COMING FROM THE BOTTOM OF MY REAR WINDOW. I DID NOT OPERATE MY REAR POWER WINDOW AT ANY POINT TODAY. I STOPPED AND LOOKED CLOSER TO SEE SOMETHING ELECTRICAL MELTING BEHIND THE REAR PASSENGER HEAD REST (SEE PICTURE). SUDDENLY THERE WAS A LOUD POP, IT WAS THE REAR WINDOW BREAKING. THE WHOLE THING DID NOT BREAK, JUST THE 1/3 ON THE DRIVER SIDE. I BELIEVE THIS WAS THE FIRST TIME I HAVE I USED THE REAR DEFROST. I'M VERY HAPPY NOTHING CAUGHT ON FIRE AND MY BACK SEAT WAS EMPTY. WHEN I DROVE HOME THERE WERE NO PROBLEMS, THE REAR DEFROST WAS OFF BUT NOW I HAVE A SHATTERED. I DID NOT HAVE ANYTHING IN MY TRUCK BED THAT COULD HAVE BROKEN THE WINDOW, I BELIEVE THE HEAT FROM THE ELECTRICAL ISSUE CAUSED IT TO SHATTER. I HAVE SEEN THAT CANADA HAS RECALLED THIS TRUCK FOR THIS ISSUE. I DON'T KNOW WHO IS RESPONSIBLE AND WHO IS GOING TO FIX THIS PROBLEM.
Corrective Action:
THIS MORNING I WAS DRIVING TO WORK WITH THE HEAT ON FULL, HEATED SEATS ON, AND THE REAR DEFROST. I SMELT SMOKE COMING FROM SOMEWHERE IN THE CAR. I LOOKED IN MY BACK SEAT TO SEE SMOKE COMING FROM THE BOTTOM OF MY REAR WINDOW. I DID NOT OPERATE MY REAR POWER WINDOW AT ANY POINT TODAY. I STOPPED AND LOOKED CLOSER TO SEE SOMETHING ELECTRICAL MELTING BEHIND THE REAR PASSENGER HEAD REST (SEE PICTURE). SUDDENLY THERE WAS A LOUD POP, IT WAS THE REAR WINDOW BREAKING. THE WHOLE THING DID NOT BREAK, JUST THE 1/3 ON THE DRIVER SIDE. I BELIEVE THIS WAS THE FIRST TIME I HAVE I USED THE REAR DEFROST. I'M VERY HAPPY NOTHING CAUGHT ON FIRE AND MY BACK SEAT WAS EMPTY. WHEN I DROVE HOME THERE WERE NO PROBLEMS, THE REAR DEFROST WAS OFF BUT NOW I HAVE A SHATTERED. I DID NOT HAVE ANYTHING IN MY TRUCK BED THAT COULD HAVE BROKEN THE WINDOW, I BELIEVE THE HEAT FROM THE ELECTRICAL ISSUE CAUSED IT TO SHATTER. I HAVE SEEN THAT CANADA HAS RECALLED THIS TRUCK FOR THIS ISSUE. I DON'T KNOW WHO IS RESPONSIBLE AND WHO IS GOING TO FIX THIS PROBLEM.
Additional Notes:
THIS MORNING I WAS DRIVING TO WORK WITH THE HEAT ON FULL, HEATED SEATS ON, AND THE REAR DEFROST. I SMELT SMOKE COMING FROM SOMEWHERE IN THE CAR. I LOOKED IN MY BACK SEAT TO SEE SMOKE COMING FROM THE BOTTOM OF MY REAR WINDOW. I DID NOT OPERATE MY REAR POWER WINDOW AT ANY POINT TODAY. I STOPPED AND LOOKED CLOSER TO SEE SOMETHING ELECTRICAL MELTING BEHIND THE REAR PASSENGER HEAD REST (SEE PICTURE). SUDDENLY THERE WAS A LOUD POP, IT WAS THE REAR WINDOW BREAKING. THE WHOLE THING DID NOT BREAK, JUST THE 1/3 ON THE DRIVER SIDE. I BELIEVE THIS WAS THE FIRST TIME I HAVE I USED THE REAR DEFROST. I'M VERY HAPPY NOTHING CAUGHT ON FIRE AND MY BACK SEAT WAS EMPTY. WHEN I DROVE HOME THERE WERE NO PROBLEMS, THE REAR DEFROST WAS OFF BUT NOW I HAVE A SHATTERED. I DID NOT HAVE ANYTHING IN MY TRUCK BED THAT COULD HAVE BROKEN THE WINDOW, I BELIEVE THE HEAT FROM THE ELECTRICAL ISSUE CAUSED IT TO SHATTER. I HAVE SEEN THAT CANADA HAS RECALLED THIS TRUCK FOR THIS ISSUE. I DON'T KNOW WHO IS RESPONSIBLE AND WHO IS GOING TO FIX THIS PROBLEM.
Mfg Campaign: 11354808
Recall Date: Sep 13, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS DRIVING THE VEHICLE AND THE POWER STEERING WENT OUT TEMPORARILY AT AN INTERSECTION WHEN ATTEMPTING TO MAKE A LEFT TURN. THE ISSUE WENT AWAY BUT THEN A MONTH LATER THE SAME ISSUE HAPPENED AGAIN WHEN TURNING RIGHT INTO A DRIVEWAY EXCEPT THIS TIME THE TRUCK COMPLETELY STALLED AND WENT POWERLESS. THE TRUCK WAS TAKEN TO A LOCAL DEALERSHIP AND THEY WERE UNABLE TO GURANTEE A FIX BUT STATED THEY DISCONNECTED AND CLEANED A FEW GROUNDS BEFORE REATTACHING THEM. GM CUSTOMER SERVICE DECLINED TO ASSIST AT ALL WITH COVERING THE SHOP CHARGES. THE TRUCK THAT IS 3 YEARS OLD AND HAS LESS THAN 30K MILES.
Corrective Action:
I WAS DRIVING THE VEHICLE AND THE POWER STEERING WENT OUT TEMPORARILY AT AN INTERSECTION WHEN ATTEMPTING TO MAKE A LEFT TURN. THE ISSUE WENT AWAY BUT THEN A MONTH LATER THE SAME ISSUE HAPPENED AGAIN WHEN TURNING RIGHT INTO A DRIVEWAY EXCEPT THIS TIME THE TRUCK COMPLETELY STALLED AND WENT POWERLESS. THE TRUCK WAS TAKEN TO A LOCAL DEALERSHIP AND THEY WERE UNABLE TO GURANTEE A FIX BUT STATED THEY DISCONNECTED AND CLEANED A FEW GROUNDS BEFORE REATTACHING THEM. GM CUSTOMER SERVICE DECLINED TO ASSIST AT ALL WITH COVERING THE SHOP CHARGES. THE TRUCK THAT IS 3 YEARS OLD AND HAS LESS THAN 30K MILES.
Additional Notes:
I WAS DRIVING THE VEHICLE AND THE POWER STEERING WENT OUT TEMPORARILY AT AN INTERSECTION WHEN ATTEMPTING TO MAKE A LEFT TURN. THE ISSUE WENT AWAY BUT THEN A MONTH LATER THE SAME ISSUE HAPPENED AGAIN WHEN TURNING RIGHT INTO A DRIVEWAY EXCEPT THIS TIME THE TRUCK COMPLETELY STALLED AND WENT POWERLESS. THE TRUCK WAS TAKEN TO A LOCAL DEALERSHIP AND THEY WERE UNABLE TO GURANTEE A FIX BUT STATED THEY DISCONNECTED AND CLEANED A FEW GROUNDS BEFORE REATTACHING THEM. GM CUSTOMER SERVICE DECLINED TO ASSIST AT ALL WITH COVERING THE SHOP CHARGES. THE TRUCK THAT IS 3 YEARS OLD AND HAS LESS THAN 30K MILES.
Mfg Campaign: 11354384
Recall Date: Sep 11, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING THE VEHICLE AND THE POWER STEERING WENT OUT TEMPORARILY AT AN INTERSECTION WHEN ATTEMPTING TO MAKE A LEFT TURN. THE ISSUE WENT AWAY BUT THEN A MONTH LATER THE SAME ISSUE HAPPENED AGAIN WHEN TURNING RIGHT INTO A DRIVEWAY EXCEPT THIS TIME THE TRUCK COMPLETELY STALLED AND WENT POWERLESS. THE TRUCK WAS TAKEN TO A LOCAL DEALERSHIP AND THEY WERE UNABLE TO GURANTEE A FIX BUT STATED THEY DISCONNECTED AND CLEANED A FEW GROUNDS BEFORE REATTACHING THEM. GM CUSTOMER SERVICE DECLINED TO ASSIST AT ALL WITH COVERING THE SHOP CHARGES. THE TRUCK THAT IS 3 YEARS OLD AND HAS LESS THAN 30K MILES.
Corrective Action:
I WAS DRIVING THE VEHICLE AND THE POWER STEERING WENT OUT TEMPORARILY AT AN INTERSECTION WHEN ATTEMPTING TO MAKE A LEFT TURN. THE ISSUE WENT AWAY BUT THEN A MONTH LATER THE SAME ISSUE HAPPENED AGAIN WHEN TURNING RIGHT INTO A DRIVEWAY EXCEPT THIS TIME THE TRUCK COMPLETELY STALLED AND WENT POWERLESS. THE TRUCK WAS TAKEN TO A LOCAL DEALERSHIP AND THEY WERE UNABLE TO GURANTEE A FIX BUT STATED THEY DISCONNECTED AND CLEANED A FEW GROUNDS BEFORE REATTACHING THEM. GM CUSTOMER SERVICE DECLINED TO ASSIST AT ALL WITH COVERING THE SHOP CHARGES. THE TRUCK THAT IS 3 YEARS OLD AND HAS LESS THAN 30K MILES.
Additional Notes:
I WAS DRIVING THE VEHICLE AND THE POWER STEERING WENT OUT TEMPORARILY AT AN INTERSECTION WHEN ATTEMPTING TO MAKE A LEFT TURN. THE ISSUE WENT AWAY BUT THEN A MONTH LATER THE SAME ISSUE HAPPENED AGAIN WHEN TURNING RIGHT INTO A DRIVEWAY EXCEPT THIS TIME THE TRUCK COMPLETELY STALLED AND WENT POWERLESS. THE TRUCK WAS TAKEN TO A LOCAL DEALERSHIP AND THEY WERE UNABLE TO GURANTEE A FIX BUT STATED THEY DISCONNECTED AND CLEANED A FEW GROUNDS BEFORE REATTACHING THEM. GM CUSTOMER SERVICE DECLINED TO ASSIST AT ALL WITH COVERING THE SHOP CHARGES. THE TRUCK THAT IS 3 YEARS OLD AND HAS LESS THAN 30K MILES.
Mfg Campaign: 11354384
Recall Date: Sep 11, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE MYLINK RADIO SYSTEM IN MY 2017 SILVERRADO HAS DEVELOPED A MNID OF ITS OWN. IT DOESN'T MATTER IF THE TRUCK IS SITTING STILL OR MOVING. TURN RADIO ON AND IN JUST A FEW SECONDS THE RADIO STARTS THE BROWSE FUNCTION. IT STARTS SCROLLING ALL THE STATIONS AND ON MY LITTLE SCREEN ABOVE MY STEERING WHEEL GOES TO AUDIO FUNCTION DISABLING MY SPEED READOUT. ALSO EFFECTS THE NAVIGATION SCREEN WHERE THE MAP JUMPS ALL OVER THE PLACE AND DISPLAYS LOCATIONS OFF AND ON. ON THE HOME SCREEN THE APPS JUST KEEP SCROLLING BY NEVER STOPPING. IT IS LIKE THE SYSTEM HAS A GHOST IN IT. IT IS VERY DISTRACTING WHILE DRIVING AS THE SCREEN KEEPS CHANGING. NOW I AM LEAVING THE RADIO OFF. CAN NOT USE MY NAVIGATION WHICH I PAY FOR EVERY YEAR, ALSO SOMETIMES THE TOUCH SCREEN WILL NOT RESPOND. MY TRUCK HAS 50,800 MILES ON IT. I PURCHASED THE TRUCK ON OCTOBER 31 2017. I HAVE RESEARCHED ON THE INTERNET AND FOUND THIS PROBLEM HAPPENS QUITE FREQUENTLY WITH THE MYLINK RADIO SYSTEM IN OTHER CHEVY PRODUCTS. ALSO DISCOVERED THAT THE APPROX. COST TO REPLACE OR FIX IS APPROX. 1000.00. I FIRST NOTICED THIS PROBLEM APPRX 2.5 MONTHS A ND HAS STEADLIY GOTTEN WORSE. AM AFRAID THE THE HMI MODULE MAY GO OUT AND RENDER MY TRUCK USELESS
Corrective Action:
THE MYLINK RADIO SYSTEM IN MY 2017 SILVERRADO HAS DEVELOPED A MNID OF ITS OWN. IT DOESN'T MATTER IF THE TRUCK IS SITTING STILL OR MOVING. TURN RADIO ON AND IN JUST A FEW SECONDS THE RADIO STARTS THE BROWSE FUNCTION. IT STARTS SCROLLING ALL THE STATIONS AND ON MY LITTLE SCREEN ABOVE MY STEERING WHEEL GOES TO AUDIO FUNCTION DISABLING MY SPEED READOUT. ALSO EFFECTS THE NAVIGATION SCREEN WHERE THE MAP JUMPS ALL OVER THE PLACE AND DISPLAYS LOCATIONS OFF AND ON. ON THE HOME SCREEN THE APPS JUST KEEP SCROLLING BY NEVER STOPPING. IT IS LIKE THE SYSTEM HAS A GHOST IN IT. IT IS VERY DISTRACTING WHILE DRIVING AS THE SCREEN KEEPS CHANGING. NOW I AM LEAVING THE RADIO OFF. CAN NOT USE MY NAVIGATION WHICH I PAY FOR EVERY YEAR, ALSO SOMETIMES THE TOUCH SCREEN WILL NOT RESPOND. MY TRUCK HAS 50,800 MILES ON IT. I PURCHASED THE TRUCK ON OCTOBER 31 2017. I HAVE RESEARCHED ON THE INTERNET AND FOUND THIS PROBLEM HAPPENS QUITE FREQUENTLY WITH THE MYLINK RADIO SYSTEM IN OTHER CHEVY PRODUCTS. ALSO DISCOVERED THAT THE APPROX. COST TO REPLACE OR FIX IS APPROX. 1000.00. I FIRST NOTICED THIS PROBLEM APPRX 2.5 MONTHS A ND HAS STEADLIY GOTTEN WORSE. AM AFRAID THE THE HMI MODULE MAY GO OUT AND RENDER MY TRUCK USELESS
Additional Notes:
THE MYLINK RADIO SYSTEM IN MY 2017 SILVERRADO HAS DEVELOPED A MNID OF ITS OWN. IT DOESN'T MATTER IF THE TRUCK IS SITTING STILL OR MOVING. TURN RADIO ON AND IN JUST A FEW SECONDS THE RADIO STARTS THE BROWSE FUNCTION. IT STARTS SCROLLING ALL THE STATIONS AND ON MY LITTLE SCREEN ABOVE MY STEERING WHEEL GOES TO AUDIO FUNCTION DISABLING MY SPEED READOUT. ALSO EFFECTS THE NAVIGATION SCREEN WHERE THE MAP JUMPS ALL OVER THE PLACE AND DISPLAYS LOCATIONS OFF AND ON. ON THE HOME SCREEN THE APPS JUST KEEP SCROLLING BY NEVER STOPPING. IT IS LIKE THE SYSTEM HAS A GHOST IN IT. IT IS VERY DISTRACTING WHILE DRIVING AS THE SCREEN KEEPS CHANGING. NOW I AM LEAVING THE RADIO OFF. CAN NOT USE MY NAVIGATION WHICH I PAY FOR EVERY YEAR, ALSO SOMETIMES THE TOUCH SCREEN WILL NOT RESPOND. MY TRUCK HAS 50,800 MILES ON IT. I PURCHASED THE TRUCK ON OCTOBER 31 2017. I HAVE RESEARCHED ON THE INTERNET AND FOUND THIS PROBLEM HAPPENS QUITE FREQUENTLY WITH THE MYLINK RADIO SYSTEM IN OTHER CHEVY PRODUCTS. ALSO DISCOVERED THAT THE APPROX. COST TO REPLACE OR FIX IS APPROX. 1000.00. I FIRST NOTICED THIS PROBLEM APPRX 2.5 MONTHS A ND HAS STEADLIY GOTTEN WORSE. AM AFRAID THE THE HMI MODULE MAY GO OUT AND RENDER MY TRUCK USELESS
Mfg Campaign: 11353010
Recall Date: Sep 3, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
HAVE NOTICE A ROUGH SHIFT FROM 1-2GEAR OR 2-1GEAR, SPECIALLY WHEN GOING UP HILL & I LET MY FOOT OFF THE PEDAL. HUGE BANG LIKE IF THE GEARS WERE OR ARE SLIPPING IN THE TRANSMISSION OR REAR END. I HAVE AN LTZ 4X4 WITH APPROX. 76K MILES ON IT. GOING TO TAKE IT IT THE SHOP & SEE WHAT THEY SAY
Corrective Action:
HAVE NOTICE A ROUGH SHIFT FROM 1-2GEAR OR 2-1GEAR, SPECIALLY WHEN GOING UP HILL & I LET MY FOOT OFF THE PEDAL. HUGE BANG LIKE IF THE GEARS WERE OR ARE SLIPPING IN THE TRANSMISSION OR REAR END. I HAVE AN LTZ 4X4 WITH APPROX. 76K MILES ON IT. GOING TO TAKE IT IT THE SHOP & SEE WHAT THEY SAY
Additional Notes:
HAVE NOTICE A ROUGH SHIFT FROM 1-2GEAR OR 2-1GEAR, SPECIALLY WHEN GOING UP HILL & I LET MY FOOT OFF THE PEDAL. HUGE BANG LIKE IF THE GEARS WERE OR ARE SLIPPING IN THE TRANSMISSION OR REAR END. I HAVE AN LTZ 4X4 WITH APPROX. 76K MILES ON IT. GOING TO TAKE IT IT THE SHOP & SEE WHAT THEY SAY
Mfg Campaign: 11352796
Recall Date: Sep 2, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING DOWN A CITY STREET AT AROUND 35MPH, STEERING GOT REAL STIFF, AND THE STEERING WHEEL WOULDN'T MOVE BACK TO CENTER, SHORTLY AFTERWARDS ALL POWER STEERING ASSIST WENT OFF. WAS ABLE TO GET TO SAFETY BUT THINGS WOULD'VE BEEN A LOT WORSE IF THERE WAS TRAFFIC.
Corrective Action:
I WAS DRIVING DOWN A CITY STREET AT AROUND 35MPH, STEERING GOT REAL STIFF, AND THE STEERING WHEEL WOULDN'T MOVE BACK TO CENTER, SHORTLY AFTERWARDS ALL POWER STEERING ASSIST WENT OFF. WAS ABLE TO GET TO SAFETY BUT THINGS WOULD'VE BEEN A LOT WORSE IF THERE WAS TRAFFIC.
Additional Notes:
I WAS DRIVING DOWN A CITY STREET AT AROUND 35MPH, STEERING GOT REAL STIFF, AND THE STEERING WHEEL WOULDN'T MOVE BACK TO CENTER, SHORTLY AFTERWARDS ALL POWER STEERING ASSIST WENT OFF. WAS ABLE TO GET TO SAFETY BUT THINGS WOULD'VE BEEN A LOT WORSE IF THERE WAS TRAFFIC.
Mfg Campaign: 11352125
Recall Date: Aug 30, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION JERKS IN & OUT OF GEAR WHILE UNDER MILD ACCELERATION FROM A DEAD STOP OR WHILE TURNING A CORNER.
Corrective Action:
TRANSMISSION JERKS IN & OUT OF GEAR WHILE UNDER MILD ACCELERATION FROM A DEAD STOP OR WHILE TURNING A CORNER.
Additional Notes:
TRANSMISSION JERKS IN & OUT OF GEAR WHILE UNDER MILD ACCELERATION FROM A DEAD STOP OR WHILE TURNING A CORNER.
Mfg Campaign: 11351059
Recall Date: Aug 25, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BATTERY FAILED INTERMITTENTLY. THE CONTACT STATED THAT ONE NIGHT HE LEFT HIS HEADLIGHT ON ALL NIGHT CAUSING THE BATTERY TO DRAIN. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES WHEN THE VEHICLE WAS NOT BEING OPERATED. THE CONTACT MANAGED TO START THE VEHICLE AS THE ECM, PCM, POWER STEERING ASSIST REDUCED WARNING LIGHTS ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED. A DEALER HOBLIT DODGE CHRYSLER JEEP RAM (333 MAIN STREET, WOODLAND, CA 95695) WAS CONTACTED AND INFORMED THE CONTACT THAT NO RECALL WAS UNDER THE VIN. THE BATTERY WAS REPLACED 3 ADDITIONAL TIMES WITHIN A SHORT AMOUNT OF TIME. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 48,400.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BATTERY FAILED INTERMITTENTLY. THE CONTACT STATED THAT ONE NIGHT HE LEFT HIS HEADLIGHT ON ALL NIGHT CAUSING THE BATTERY TO DRAIN. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES WHEN THE VEHICLE WAS NOT BEING OPERATED. THE CONTACT MANAGED TO START THE VEHICLE AS THE ECM, PCM, POWER STEERING ASSIST REDUCED WARNING LIGHTS ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED. A DEALER HOBLIT DODGE CHRYSLER JEEP RAM (333 MAIN STREET, WOODLAND, CA 95695) WAS CONTACTED AND INFORMED THE CONTACT THAT NO RECALL WAS UNDER THE VIN. THE BATTERY WAS REPLACED 3 ADDITIONAL TIMES WITHIN A SHORT AMOUNT OF TIME. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 48,400.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE BATTERY FAILED INTERMITTENTLY. THE CONTACT STATED THAT ONE NIGHT HE LEFT HIS HEADLIGHT ON ALL NIGHT CAUSING THE BATTERY TO DRAIN. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES WHEN THE VEHICLE WAS NOT BEING OPERATED. THE CONTACT MANAGED TO START THE VEHICLE AS THE ECM, PCM, POWER STEERING ASSIST REDUCED WARNING LIGHTS ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED. A DEALER HOBLIT DODGE CHRYSLER JEEP RAM (333 MAIN STREET, WOODLAND, CA 95695) WAS CONTACTED AND INFORMED THE CONTACT THAT NO RECALL WAS UNDER THE VIN. THE BATTERY WAS REPLACED 3 ADDITIONAL TIMES WITHIN A SHORT AMOUNT OF TIME. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 48,400.
Mfg Campaign: 11351140
Recall Date: Aug 25, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
POWER ASSIST IS WORKING INTERMITTENTLY. ON AUGUST 14TH AT 5: P.M, I TURNED ON MY VEHICLE AND BEFORE I PLACED IT INTO REVERSE, I NOTICED THAT THE POWER ASSIST NOTICE CAME ON AND STEERING WAS NEARLY LOCKED, VERY HARD TO STEER. I HAD THE VEHICLE TOWED AND THE SERVICE DEPARTMENT INDICATED YESTERDAY THAT IT WAS WORKING FINE AND THEN TODAY THEY SAID IT LOCKED ON THEM TOO. THEY RECOMMEND I TAKE IT TO A DEALER TO CHECK.
Corrective Action:
POWER ASSIST IS WORKING INTERMITTENTLY. ON AUGUST 14TH AT 5: P.M, I TURNED ON MY VEHICLE AND BEFORE I PLACED IT INTO REVERSE, I NOTICED THAT THE POWER ASSIST NOTICE CAME ON AND STEERING WAS NEARLY LOCKED, VERY HARD TO STEER. I HAD THE VEHICLE TOWED AND THE SERVICE DEPARTMENT INDICATED YESTERDAY THAT IT WAS WORKING FINE AND THEN TODAY THEY SAID IT LOCKED ON THEM TOO. THEY RECOMMEND I TAKE IT TO A DEALER TO CHECK.
Additional Notes:
POWER ASSIST IS WORKING INTERMITTENTLY. ON AUGUST 14TH AT 5: P.M, I TURNED ON MY VEHICLE AND BEFORE I PLACED IT INTO REVERSE, I NOTICED THAT THE POWER ASSIST NOTICE CAME ON AND STEERING WAS NEARLY LOCKED, VERY HARD TO STEER. I HAD THE VEHICLE TOWED AND THE SERVICE DEPARTMENT INDICATED YESTERDAY THAT IT WAS WORKING FINE AND THEN TODAY THEY SAID IT LOCKED ON THEM TOO. THEY RECOMMEND I TAKE IT TO A DEALER TO CHECK.
Mfg Campaign: 11350118
Recall Date: Aug 18, 2020
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