Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while in a drive-through, he noticed a smoky odor. The contact stated that he looked through the rearview mirror and noticed that smoke was coming from the rear window of the vehicle. The contact exited the vehicle and inspected the rear window. The contact noticed an inch-long fire at the bottom of the rear window. The contact was able to blow the fire away. The contact stated that upon entering the vehicle, the rear window shattered. No warning lights were illuminated. A fire report was not filed. A police report was not filed. There was no injury sustained. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for the vehicle inspection. The vehicle was taken to the dealer, where the vehicle inspection was performed, and the diagnostic report was sent to the manufacturer for claim purposes. The contact was not provided with the diagnosis information. The manufacturer later informed the contact that the claim was denied after reviewing the facts of the case's capital investigation. The manufacturer referred the contact to the insurance company for assistance. The contact stated that he was afraid of driving the vehicle. The vehicle was not repaired. The failure mileage was approximately 53,500.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while in a drive-through, he noticed a smoky odor. The contact stated that he looked through the rearview mirror and noticed that smoke was coming from the rear window of the vehicle. The contact exited the vehicle and inspected the rear window. The contact noticed an inch-long fire at the bottom of the rear window. The contact was able to blow the fire away. The contact stated that upon entering the vehicle, the rear window shattered. No warning lights were illuminated. A fire report was not filed. A police report was not filed. There was no injury sustained. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for the vehicle inspection. The vehicle was taken to the dealer, where the vehicle inspection was performed, and the diagnostic report was sent to the manufacturer for claim purposes. The contact was not provided with the diagnosis information. The manufacturer later informed the contact that the claim was denied after reviewing the facts of the case's capital investigation. The manufacturer referred the contact to the insurance company for assistance. The contact stated that he was afraid of driving the vehicle. The vehicle was not repaired. The failure mileage was approximately 53,500.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while in a drive-through, he noticed a smoky odor. The contact stated that he looked through the rearview mirror and noticed that smoke was coming from the rear window of the vehicle. The contact exited the vehicle and inspected the rear window. The contact noticed an inch-long fire at the bottom of the rear window. The contact was able to blow the fire away. The contact stated that upon entering the vehicle, the rear window shattered. No warning lights were illuminated. A fire report was not filed. A police report was not filed. There was no injury sustained. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the dealer for the vehicle inspection. The vehicle was taken to the dealer, where the vehicle inspection was performed, and the diagnostic report was sent to the manufacturer for claim purposes. The contact was not provided with the diagnosis information. The manufacturer later informed the contact that the claim was denied after reviewing the facts of the case's capital investigation. The manufacturer referred the contact to the insurance company for assistance. The contact stated that he was afraid of driving the vehicle. The vehicle was not repaired. The failure mileage was approximately 53,500.
Mfg Campaign: 11642613
Recall Date: Feb 13, 2025
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I was driving at approximately 35 -40 mph in foggy and wet conditions. As I approached a corner, I collided with a big metal dumpster. My airbags gave off that powder, and the smell was prominent, and the dash light came on. As well as, my side airbags (only the plastic) popped out, but, to my amazement, none of my actual airbags deployed at all. And my passenger seat belt was locked up to where I couldn't use it anymore, and no one was in that seat. Had I been in a frontal collision, I might have died. This is a major safety issue I have a 2107 Silverado 1500 LT.
Corrective Action:
I was driving at approximately 35 -40 mph in foggy and wet conditions. As I approached a corner, I collided with a big metal dumpster. My airbags gave off that powder, and the smell was prominent, and the dash light came on. As well as, my side airbags (only the plastic) popped out, but, to my amazement, none of my actual airbags deployed at all. And my passenger seat belt was locked up to where I couldn't use it anymore, and no one was in that seat. Had I been in a frontal collision, I might have died. This is a major safety issue I have a 2107 Silverado 1500 LT.
Additional Notes:
I was driving at approximately 35 -40 mph in foggy and wet conditions. As I approached a corner, I collided with a big metal dumpster. My airbags gave off that powder, and the smell was prominent, and the dash light came on. As well as, my side airbags (only the plastic) popped out, but, to my amazement, none of my actual airbags deployed at all. And my passenger seat belt was locked up to where I couldn't use it anymore, and no one was in that seat. Had I been in a frontal collision, I might have died. This is a major safety issue I have a 2107 Silverado 1500 LT.
Mfg Campaign: 11641850
Recall Date: Feb 10, 2025
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I was driving at approximately 35 -40 mph in foggy and wet conditions. As I approached a corner, I collided with a big metal dumpster. My airbags gave off that powder, and the smell was prominent, and the dash light came on. As well as, my side airbags (only the plastic) popped out, but, to my amazement, none of my actual airbags deployed at all. And my passenger seat belt was locked up to where I couldn't use it anymore, and no one was in that seat. Had I been in a frontal collision, I might have died. This is a major safety issue I have a 2107 Silverado 1500 LT.
Corrective Action:
I was driving at approximately 35 -40 mph in foggy and wet conditions. As I approached a corner, I collided with a big metal dumpster. My airbags gave off that powder, and the smell was prominent, and the dash light came on. As well as, my side airbags (only the plastic) popped out, but, to my amazement, none of my actual airbags deployed at all. And my passenger seat belt was locked up to where I couldn't use it anymore, and no one was in that seat. Had I been in a frontal collision, I might have died. This is a major safety issue I have a 2107 Silverado 1500 LT.
Additional Notes:
I was driving at approximately 35 -40 mph in foggy and wet conditions. As I approached a corner, I collided with a big metal dumpster. My airbags gave off that powder, and the smell was prominent, and the dash light came on. As well as, my side airbags (only the plastic) popped out, but, to my amazement, none of my actual airbags deployed at all. And my passenger seat belt was locked up to where I couldn't use it anymore, and no one was in that seat. Had I been in a frontal collision, I might have died. This is a major safety issue I have a 2107 Silverado 1500 LT.
Mfg Campaign: 11641850
Recall Date: Feb 10, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine push rod was bent which caused lifters and 1cam shaft to be destroyed. Vehicle is tore down at dealership right now. The immediate decrease of speed and power while in traffic. Then a loud bang and engine missing. Yes, dealership. No No, but once it failed check engine light was flashing, anti lock brake lights came on. In the last few weeks four other trucks, besides ours, have been into the same dealership with similar problems. At the time when our truckcame in another truck was in for similar problems. The years of the vehicles are from 2017, 2018, 2019, Chevy Silverado 5.3 liter engines.
Corrective Action:
Engine push rod was bent which caused lifters and 1cam shaft to be destroyed. Vehicle is tore down at dealership right now. The immediate decrease of speed and power while in traffic. Then a loud bang and engine missing. Yes, dealership. No No, but once it failed check engine light was flashing, anti lock brake lights came on. In the last few weeks four other trucks, besides ours, have been into the same dealership with similar problems. At the time when our truckcame in another truck was in for similar problems. The years of the vehicles are from 2017, 2018, 2019, Chevy Silverado 5.3 liter engines.
Additional Notes:
Engine push rod was bent which caused lifters and 1cam shaft to be destroyed. Vehicle is tore down at dealership right now. The immediate decrease of speed and power while in traffic. Then a loud bang and engine missing. Yes, dealership. No No, but once it failed check engine light was flashing, anti lock brake lights came on. In the last few weeks four other trucks, besides ours, have been into the same dealership with similar problems. At the time when our truckcame in another truck was in for similar problems. The years of the vehicles are from 2017, 2018, 2019, Chevy Silverado 5.3 liter engines.
Mfg Campaign: 11641148
Recall Date: Feb 6, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was parked at a gas pump, just got done fueling, hung hose up. I quickly ran into the gas station to grab a drink and as temps are 0°F, I remote started my vehicle from check out counter. When I returned to my vehicle the cab was filling with smoke. I sprung into action and quickly but safely drove away from gas pump with very little visibility, due to smoke, I assessed what was going on. Upon further investigating where the fire was coming from, I Could see the smoke was billowing from my rear window. As I Went to check on window heater that turns on automatically with remote start, the windows left panel exploded in my face from the outside of truck. Minor glass cuts, no major injuries. No insurance claims filed, no emergency services called as after I extinguished fire and turned off vehicle smoke seemed to have dissipated enough to safely get home 4 minutes away. As preventive messures I pulled the fuse to the rear window defroster so it is no longer getting power. This is seriously a safety hazard and thankfully I was able to pull away from gas pump. My truck, not so lucky. After looking into the issue when I got home, the US has NOT filed a recall on rear window defrosters for truck years 2014-2019. Canada DOES have a recall for this issue. As it has happened to me in the US in a very scary manor this needs to be addressed. I can’t imagine what would have happened if I was driving with kids in the rear seat. This needs to be taken care of and not at owners expense. Americans buy new vehicles to feel safe and secure. After owning my vehicle I have second thoughts about owning new, especially if a fire happens due to electronics built into the vehicle. I pray we can have this issue resolved to save all the innocent GM truck owners with families and friends who would also like to feel safe in their trucks. With temps this low in New England, I would like to be able to use my window defroster and have safer fields of view in icy/snowy conditions.
Corrective Action:
I was parked at a gas pump, just got done fueling, hung hose up. I quickly ran into the gas station to grab a drink and as temps are 0°F, I remote started my vehicle from check out counter. When I returned to my vehicle the cab was filling with smoke. I sprung into action and quickly but safely drove away from gas pump with very little visibility, due to smoke, I assessed what was going on. Upon further investigating where the fire was coming from, I Could see the smoke was billowing from my rear window. As I Went to check on window heater that turns on automatically with remote start, the windows left panel exploded in my face from the outside of truck. Minor glass cuts, no major injuries. No insurance claims filed, no emergency services called as after I extinguished fire and turned off vehicle smoke seemed to have dissipated enough to safely get home 4 minutes away. As preventive messures I pulled the fuse to the rear window defroster so it is no longer getting power. This is seriously a safety hazard and thankfully I was able to pull away from gas pump. My truck, not so lucky. After looking into the issue when I got home, the US has NOT filed a recall on rear window defrosters for truck years 2014-2019. Canada DOES have a recall for this issue. As it has happened to me in the US in a very scary manor this needs to be addressed. I can’t imagine what would have happened if I was driving with kids in the rear seat. This needs to be taken care of and not at owners expense. Americans buy new vehicles to feel safe and secure. After owning my vehicle I have second thoughts about owning new, especially if a fire happens due to electronics built into the vehicle. I pray we can have this issue resolved to save all the innocent GM truck owners with families and friends who would also like to feel safe in their trucks. With temps this low in New England, I would like to be able to use my window defroster and have safer fields of view in icy/snowy conditions.
Additional Notes:
I was parked at a gas pump, just got done fueling, hung hose up. I quickly ran into the gas station to grab a drink and as temps are 0°F, I remote started my vehicle from check out counter. When I returned to my vehicle the cab was filling with smoke. I sprung into action and quickly but safely drove away from gas pump with very little visibility, due to smoke, I assessed what was going on. Upon further investigating where the fire was coming from, I Could see the smoke was billowing from my rear window. As I Went to check on window heater that turns on automatically with remote start, the windows left panel exploded in my face from the outside of truck. Minor glass cuts, no major injuries. No insurance claims filed, no emergency services called as after I extinguished fire and turned off vehicle smoke seemed to have dissipated enough to safely get home 4 minutes away. As preventive messures I pulled the fuse to the rear window defroster so it is no longer getting power. This is seriously a safety hazard and thankfully I was able to pull away from gas pump. My truck, not so lucky. After looking into the issue when I got home, the US has NOT filed a recall on rear window defrosters for truck years 2014-2019. Canada DOES have a recall for this issue. As it has happened to me in the US in a very scary manor this needs to be addressed. I can’t imagine what would have happened if I was driving with kids in the rear seat. This needs to be taken care of and not at owners expense. Americans buy new vehicles to feel safe and secure. After owning my vehicle I have second thoughts about owning new, especially if a fire happens due to electronics built into the vehicle. I pray we can have this issue resolved to save all the innocent GM truck owners with families and friends who would also like to feel safe in their trucks. With temps this low in New England, I would like to be able to use my window defroster and have safer fields of view in icy/snowy conditions.
Mfg Campaign: 11640883
Recall Date: Feb 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The truck suddenly started misfiring, running rough and lost power while driving. All the dash lights illuminated and the check engine light began flashing. We were a couple hours from home so we had to have the truck towed home. This could have been much worse as we were towing a trailer on a busy highway but luckily we were able to pull over to the side of the highway. Upon returning home we had the truck checked at the local Chevrolet dealership service department and were told we needed a whole new engine. After about 5 months after the initial incident we paid to have a new engine installed at the same dealership that inspected it. The truck had not exhibited any signs of any problems prior to the incident.
Corrective Action:
The truck suddenly started misfiring, running rough and lost power while driving. All the dash lights illuminated and the check engine light began flashing. We were a couple hours from home so we had to have the truck towed home. This could have been much worse as we were towing a trailer on a busy highway but luckily we were able to pull over to the side of the highway. Upon returning home we had the truck checked at the local Chevrolet dealership service department and were told we needed a whole new engine. After about 5 months after the initial incident we paid to have a new engine installed at the same dealership that inspected it. The truck had not exhibited any signs of any problems prior to the incident.
Additional Notes:
The truck suddenly started misfiring, running rough and lost power while driving. All the dash lights illuminated and the check engine light began flashing. We were a couple hours from home so we had to have the truck towed home. This could have been much worse as we were towing a trailer on a busy highway but luckily we were able to pull over to the side of the highway. Upon returning home we had the truck checked at the local Chevrolet dealership service department and were told we needed a whole new engine. After about 5 months after the initial incident we paid to have a new engine installed at the same dealership that inspected it. The truck had not exhibited any signs of any problems prior to the incident.
Mfg Campaign: 11641010
Recall Date: Feb 5, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Not sure if it is a torque converter or the transmission there are no codes reading on the computer but multiple times when driving, I will lose all power in Drive and it will take a few minutes to catch up before it goes back in the drive and accelerates
Corrective Action:
Not sure if it is a torque converter or the transmission there are no codes reading on the computer but multiple times when driving, I will lose all power in Drive and it will take a few minutes to catch up before it goes back in the drive and accelerates
Additional Notes:
Not sure if it is a torque converter or the transmission there are no codes reading on the computer but multiple times when driving, I will lose all power in Drive and it will take a few minutes to catch up before it goes back in the drive and accelerates
Mfg Campaign: 11640473
Recall Date: Feb 3, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving to work on interstate I22 in New Albany Mississippi I suddenly noticed serging and my RPM gauge fluctuating , I immediately knew it was torque converter failure at 134,000 mostly highway miles,which is a very low amount for a truck that I really don't work or pull trailers, I can accept transmission failure around 250,000 miles but not 134,000 , upon research I discovered GM had a lot of issues with it's light duty truck transmission from this generation of truck due to substandard torque converter material.
Corrective Action:
While driving to work on interstate I22 in New Albany Mississippi I suddenly noticed serging and my RPM gauge fluctuating , I immediately knew it was torque converter failure at 134,000 mostly highway miles,which is a very low amount for a truck that I really don't work or pull trailers, I can accept transmission failure around 250,000 miles but not 134,000 , upon research I discovered GM had a lot of issues with it's light duty truck transmission from this generation of truck due to substandard torque converter material.
Additional Notes:
While driving to work on interstate I22 in New Albany Mississippi I suddenly noticed serging and my RPM gauge fluctuating , I immediately knew it was torque converter failure at 134,000 mostly highway miles,which is a very low amount for a truck that I really don't work or pull trailers, I can accept transmission failure around 250,000 miles but not 134,000 , upon research I discovered GM had a lot of issues with it's light duty truck transmission from this generation of truck due to substandard torque converter material.
Mfg Campaign: 11640153
Recall Date: Feb 2, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear defrost shorted and shattered the glass.
Corrective Action:
Rear defrost shorted and shattered the glass.
Additional Notes:
Rear defrost shorted and shattered the glass.
Mfg Campaign: 11639200
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Rear defrost shorted and shattered the glass.
Corrective Action:
Rear defrost shorted and shattered the glass.
Additional Notes:
Rear defrost shorted and shattered the glass.
Mfg Campaign: 11639200
Recall Date: Jan 28, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear driver side window panel cracked due to cold weather no incident or accident occurred. It just cracked and needs to be replaced. This to me is unusual for tempered glass.
Corrective Action:
Rear driver side window panel cracked due to cold weather no incident or accident occurred. It just cracked and needs to be replaced. This to me is unusual for tempered glass.
Additional Notes:
Rear driver side window panel cracked due to cold weather no incident or accident occurred. It just cracked and needs to be replaced. This to me is unusual for tempered glass.
Mfg Campaign: 11638607
Recall Date: Jan 26, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failure in December, 2024. Lifters, Cam Shaft and Cam Bearings. Working with my dealer now for an engine replacement.
Corrective Action:
Engine failure in December, 2024. Lifters, Cam Shaft and Cam Bearings. Working with my dealer now for an engine replacement.
Additional Notes:
Engine failure in December, 2024. Lifters, Cam Shaft and Cam Bearings. Working with my dealer now for an engine replacement.
Mfg Campaign: 11637987
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I spent 40k cash for my 2017 high country to find out GM great idea of AFM and no good 10 speed transmission/torque converter was made with low quality and careless parts. I'm definitely getting me a lawyer to fix this [XXX] because all I've ever wanted was this body style but all they care about is money over quality. GM and they're retail sellers knew about AFW problems and sold us [XXX] anyway. They are saying that transmission issues aren't they're fault and actually getting away with that answer. Who's else fault could it be when it's the same problem with the same model. To be an American and get [XXX] by our own is getting old. If I can get sold [XXX] I can at least get a shovel with it...so I'm getting a damn good shovel/lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I spent 40k cash for my 2017 high country to find out GM great idea of AFM and no good 10 speed transmission/torque converter was made with low quality and careless parts. I'm definitely getting me a lawyer to fix this [XXX] because all I've ever wanted was this body style but all they care about is money over quality. GM and they're retail sellers knew about AFW problems and sold us [XXX] anyway. They are saying that transmission issues aren't they're fault and actually getting away with that answer. Who's else fault could it be when it's the same problem with the same model. To be an American and get [XXX] by our own is getting old. If I can get sold [XXX] I can at least get a shovel with it...so I'm getting a damn good shovel/lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I spent 40k cash for my 2017 high country to find out GM great idea of AFM and no good 10 speed transmission/torque converter was made with low quality and careless parts. I'm definitely getting me a lawyer to fix this [XXX] because all I've ever wanted was this body style but all they care about is money over quality. GM and they're retail sellers knew about AFW problems and sold us [XXX] anyway. They are saying that transmission issues aren't they're fault and actually getting away with that answer. Who's else fault could it be when it's the same problem with the same model. To be an American and get [XXX] by our own is getting old. If I can get sold [XXX] I can at least get a shovel with it...so I'm getting a damn good shovel/lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11636861
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I spent 40k cash for my 2017 high country to find out GM great idea of AFM and no good 10 speed transmission/torque converter was made with low quality and careless parts. I'm definitely getting me a lawyer to fix this [XXX] because all I've ever wanted was this body style but all they care about is money over quality. GM and they're retail sellers knew about AFW problems and sold us [XXX] anyway. They are saying that transmission issues aren't they're fault and actually getting away with that answer. Who's else fault could it be when it's the same problem with the same model. To be an American and get [XXX] by our own is getting old. If I can get sold [XXX] I can at least get a shovel with it...so I'm getting a damn good shovel/lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I spent 40k cash for my 2017 high country to find out GM great idea of AFM and no good 10 speed transmission/torque converter was made with low quality and careless parts. I'm definitely getting me a lawyer to fix this [XXX] because all I've ever wanted was this body style but all they care about is money over quality. GM and they're retail sellers knew about AFW problems and sold us [XXX] anyway. They are saying that transmission issues aren't they're fault and actually getting away with that answer. Who's else fault could it be when it's the same problem with the same model. To be an American and get [XXX] by our own is getting old. If I can get sold [XXX] I can at least get a shovel with it...so I'm getting a damn good shovel/lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I spent 40k cash for my 2017 high country to find out GM great idea of AFM and no good 10 speed transmission/torque converter was made with low quality and careless parts. I'm definitely getting me a lawyer to fix this [XXX] because all I've ever wanted was this body style but all they care about is money over quality. GM and they're retail sellers knew about AFW problems and sold us [XXX] anyway. They are saying that transmission issues aren't they're fault and actually getting away with that answer. Who's else fault could it be when it's the same problem with the same model. To be an American and get [XXX] by our own is getting old. If I can get sold [XXX] I can at least get a shovel with it...so I'm getting a damn good shovel/lawyer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11636861
Recall Date: Jan 19, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 50 MPH, the brake pedal was depressed and failed to respond. There was an abnormal sound coming from the brake pedal. There was no warning light illuminated. The vehicle was driven to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was previously repaired under NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The contact stated that the failure persisted. The local dealer was contacted and an appointment was pending. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,853.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 50 MPH, the brake pedal was depressed and failed to respond. There was an abnormal sound coming from the brake pedal. There was no warning light illuminated. The vehicle was driven to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was previously repaired under NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The contact stated that the failure persisted. The local dealer was contacted and an appointment was pending. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,853.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated while driving 50 MPH, the brake pedal was depressed and failed to respond. There was an abnormal sound coming from the brake pedal. There was no warning light illuminated. The vehicle was driven to an independent mechanic; however, the vehicle was not diagnosed. The vehicle was previously repaired under NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The contact stated that the failure persisted. The local dealer was contacted and an appointment was pending. The manufacturer was not made aware of the failure. The failure mileage was approximately 48,853.
Mfg Campaign: 11636064
Recall Date: Jan 15, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while her husband was driving at 70 MPH, the engine had a misfire, and the vehicle started shaking. The check engine warning light was illuminated. The vehicle was parked at the workplace and a handheld scan tool retrieved DTC: P0300 and P0324. The vehicle was towed to the residence and then was towed to a dealer to be diagnosed. The contact was informed that the lifters and camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while her husband was driving at 70 MPH, the engine had a misfire, and the vehicle started shaking. The check engine warning light was illuminated. The vehicle was parked at the workplace and a handheld scan tool retrieved DTC: P0300 and P0324. The vehicle was towed to the residence and then was towed to a dealer to be diagnosed. The contact was informed that the lifters and camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while her husband was driving at 70 MPH, the engine had a misfire, and the vehicle started shaking. The check engine warning light was illuminated. The vehicle was parked at the workplace and a handheld scan tool retrieved DTC: P0300 and P0324. The vehicle was towed to the residence and then was towed to a dealer to be diagnosed. The contact was informed that the lifters and camshaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11635705
Recall Date: Jan 13, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
"Trailer Brake System Service" message continuously displays across the digital cluster menu while I drive.
Corrective Action:
"Trailer Brake System Service" message continuously displays across the digital cluster menu while I drive.
Additional Notes:
"Trailer Brake System Service" message continuously displays across the digital cluster menu while I drive.
Mfg Campaign: 11634418
Recall Date: Jan 6, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
"Trailer Brake System Service" message continuously displays across the digital cluster menu while I drive.
Corrective Action:
"Trailer Brake System Service" message continuously displays across the digital cluster menu while I drive.
Additional Notes:
"Trailer Brake System Service" message continuously displays across the digital cluster menu while I drive.
Mfg Campaign: 11634418
Recall Date: Jan 6, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2 times total electrical and engine failure while driving.
Corrective Action:
2 times total electrical and engine failure while driving.
Additional Notes:
2 times total electrical and engine failure while driving.
Mfg Campaign: 11633399
Recall Date: Dec 31, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2 times total electrical and engine failure while driving.
Corrective Action:
2 times total electrical and engine failure while driving.
Additional Notes:
2 times total electrical and engine failure while driving.
Mfg Campaign: 11633399
Recall Date: Dec 31, 2024
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