Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17307
Recall Date: Aug 3, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
856 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission jerks,surges ahead,clunks when downshifting and is completely unpredictable. Checked transmission fluid and everything is good. This is a serious issue as you never know what’s going to happen
Corrective Action:
Transmission jerks,surges ahead,clunks when downshifting and is completely unpredictable. Checked transmission fluid and everything is good. This is a serious issue as you never know what’s going to happen
Additional Notes:
Transmission jerks,surges ahead,clunks when downshifting and is completely unpredictable. Checked transmission fluid and everything is good. This is a serious issue as you never know what’s going to happen
Mfg Campaign: 11632346
Recall Date: Dec 25, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake assist issues occured while in the mountains. It was difficult to brake almost causing an accident. It appears to be a bad brake vacuum pump.
Corrective Action:
Brake assist issues occured while in the mountains. It was difficult to brake almost causing an accident. It appears to be a bad brake vacuum pump.
Additional Notes:
Brake assist issues occured while in the mountains. It was difficult to brake almost causing an accident. It appears to be a bad brake vacuum pump.
Mfg Campaign: 11632156
Recall Date: Dec 23, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
After using remote start on 2015 Silverado to start on a cold day 27 degrees F as soon as I put my key in the back window shattered and the window was smoking. Cab was filled with smoke and needed to put the key in to stop the truck.
Corrective Action:
After using remote start on 2015 Silverado to start on a cold day 27 degrees F as soon as I put my key in the back window shattered and the window was smoking. Cab was filled with smoke and needed to put the key in to stop the truck.
Additional Notes:
After using remote start on 2015 Silverado to start on a cold day 27 degrees F as soon as I put my key in the back window shattered and the window was smoking. Cab was filled with smoke and needed to put the key in to stop the truck.
Mfg Campaign: 11632174
Recall Date: Dec 23, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This 2017 Silverado 2500HD LT L5P is showing limited distance with an error message of "DEF FLUID EMPTY" when it is not. There are no codes for DEF (the only codes are showing glow plugs, NOX1, and the Body Control Module). The truck will permit REGEN but not DEF fluid quality or pressure tests. Pin 14 displays 0v (empty). Five months ago the DEF pump was replaced with a NEW pump.
Corrective Action:
This 2017 Silverado 2500HD LT L5P is showing limited distance with an error message of "DEF FLUID EMPTY" when it is not. There are no codes for DEF (the only codes are showing glow plugs, NOX1, and the Body Control Module). The truck will permit REGEN but not DEF fluid quality or pressure tests. Pin 14 displays 0v (empty). Five months ago the DEF pump was replaced with a NEW pump.
Additional Notes:
This 2017 Silverado 2500HD LT L5P is showing limited distance with an error message of "DEF FLUID EMPTY" when it is not. There are no codes for DEF (the only codes are showing glow plugs, NOX1, and the Body Control Module). The truck will permit REGEN but not DEF fluid quality or pressure tests. Pin 14 displays 0v (empty). Five months ago the DEF pump was replaced with a NEW pump.
Mfg Campaign: 11632191
Recall Date: Dec 23, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
We were on vacation driving to Florida by the time we arrived 1500 miles later I had no brakes. This happened on a Friday. We called our mechanic in Oklahoma to explain it to him. He had us check a few things to see if it was a number of thing. He said it was the brakes vacuum pump. He had one in the shop for the same thing. You can't get in to a Chevrolet dealer to have it fixed in the time that we had. My husband did fix it but was extremely scared to drive in South Florida with limited to no brakes. My truck only had under 80 thousand miles on it. We live in a rural area so it's not like constant braking.
Corrective Action:
We were on vacation driving to Florida by the time we arrived 1500 miles later I had no brakes. This happened on a Friday. We called our mechanic in Oklahoma to explain it to him. He had us check a few things to see if it was a number of thing. He said it was the brakes vacuum pump. He had one in the shop for the same thing. You can't get in to a Chevrolet dealer to have it fixed in the time that we had. My husband did fix it but was extremely scared to drive in South Florida with limited to no brakes. My truck only had under 80 thousand miles on it. We live in a rural area so it's not like constant braking.
Additional Notes:
We were on vacation driving to Florida by the time we arrived 1500 miles later I had no brakes. This happened on a Friday. We called our mechanic in Oklahoma to explain it to him. He had us check a few things to see if it was a number of thing. He said it was the brakes vacuum pump. He had one in the shop for the same thing. You can't get in to a Chevrolet dealer to have it fixed in the time that we had. My husband did fix it but was extremely scared to drive in South Florida with limited to no brakes. My truck only had under 80 thousand miles on it. We live in a rural area so it's not like constant braking.
Mfg Campaign: 11630393
Recall Date: Dec 12, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission in my truck completely failed on a busy road during rush hour. I was in stop and go traffic and after one of my stops the truck wouldn’t move Luckily I was in the right hand lane and about 150 feet from the entrance to a parking lot and a stranger helped me push it to that lot. I had it towed to the dealership I bought it at The recite they gave me says “ transmission pump has failed and burnt clutches”. I have never pulled a trailer and only had 78,000 miles on my truck
Corrective Action:
The transmission in my truck completely failed on a busy road during rush hour. I was in stop and go traffic and after one of my stops the truck wouldn’t move Luckily I was in the right hand lane and about 150 feet from the entrance to a parking lot and a stranger helped me push it to that lot. I had it towed to the dealership I bought it at The recite they gave me says “ transmission pump has failed and burnt clutches”. I have never pulled a trailer and only had 78,000 miles on my truck
Additional Notes:
The transmission in my truck completely failed on a busy road during rush hour. I was in stop and go traffic and after one of my stops the truck wouldn’t move Luckily I was in the right hand lane and about 150 feet from the entrance to a parking lot and a stranger helped me push it to that lot. I had it towed to the dealership I bought it at The recite they gave me says “ transmission pump has failed and burnt clutches”. I have never pulled a trailer and only had 78,000 miles on my truck
Mfg Campaign: 11630173
Recall Date: Dec 11, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Shifting was noticeable with a hesitation. Dealership said it was normal. Developed into a shudder while driving. Shudder came up with transmission code and decreased power. Not driveable. Miles are less than 108k
Corrective Action:
Shifting was noticeable with a hesitation. Dealership said it was normal. Developed into a shudder while driving. Shudder came up with transmission code and decreased power. Not driveable. Miles are less than 108k
Additional Notes:
Shifting was noticeable with a hesitation. Dealership said it was normal. Developed into a shudder while driving. Shudder came up with transmission code and decreased power. Not driveable. Miles are less than 108k
Mfg Campaign: 11628342
Recall Date: Dec 2, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Bought 4/2023 at 98326 mileage. At 7/23 major issues take place trying to drive. Taken to original dealer where purchased, at 102581. Had to replace the air conditioner and throttle body plus equaling over $3000. I had bought extended warranty at $3384. Now at 139000 miles the transmission is gone!!!
Corrective Action:
Bought 4/2023 at 98326 mileage. At 7/23 major issues take place trying to drive. Taken to original dealer where purchased, at 102581. Had to replace the air conditioner and throttle body plus equaling over $3000. I had bought extended warranty at $3384. Now at 139000 miles the transmission is gone!!!
Additional Notes:
Bought 4/2023 at 98326 mileage. At 7/23 major issues take place trying to drive. Taken to original dealer where purchased, at 102581. Had to replace the air conditioner and throttle body plus equaling over $3000. I had bought extended warranty at $3384. Now at 139000 miles the transmission is gone!!!
Mfg Campaign: 11628139
Recall Date: Dec 1, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
It feels like it is licking into the four wheel drive going down the road with speeds up to 30 miles it feels like it begins to jerk I have heard other owners of this vehicle type are saying a possible recall on the transmission
Corrective Action:
It feels like it is licking into the four wheel drive going down the road with speeds up to 30 miles it feels like it begins to jerk I have heard other owners of this vehicle type are saying a possible recall on the transmission
Additional Notes:
It feels like it is licking into the four wheel drive going down the road with speeds up to 30 miles it feels like it begins to jerk I have heard other owners of this vehicle type are saying a possible recall on the transmission
Mfg Campaign: 11628172
Recall Date: Dec 1, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
We were heading on vacation to Florida on the evening of [XXX].While driving [XXX] towards Athens, Alabama we heard a squealing noise from our engine that lasted a minute then it stopped. We got off at the closest exit and realized that we had “No Brakes “. I prayed for our safety. Our truck ran through two stoplights that were red at the time. I downshifted the vehicle and stood on the brakes (hard pedal) and jumped over two concrete curbs before it finally came to a stop. We had it towed to Champion Chevrolet dealership in Athens Alabama. They diagnosed the problem as a brake vacuum pump that locked up and broke the belt too leaving us with no brakes at all. Champion Chevrolet worked us in and replaced the vacuum pump and belt.And got us back on the road for our vacation. We had to pay for a tow truck $100. An overnight stay at a hotel $150. I’m concerned about the tires, rims, alignment and suspension being damaged by jumping over the concrete curbs. I’m requesting a free inspection at a local Chevrolet dealership to thoroughly inspect and repair any damaged parts and a realignment. I also am out of pocket $250 for the tow and hotel room. I feel I’m being fair to ask for reimbursement and repairs. The dealership didn’t charge me for the repairs of the vacuum pump and drive belt as it was covered by a special recall (N182202780). Please direct me for escalation of reimbursement ,complimentary inspection and repair of my 2017 Silverado suspension or damages involved in this incident. Thanks [XXX] [XXX] [XXX] [XXX] cell phone number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We were heading on vacation to Florida on the evening of [XXX].While driving [XXX] towards Athens, Alabama we heard a squealing noise from our engine that lasted a minute then it stopped. We got off at the closest exit and realized that we had “No Brakes “. I prayed for our safety. Our truck ran through two stoplights that were red at the time. I downshifted the vehicle and stood on the brakes (hard pedal) and jumped over two concrete curbs before it finally came to a stop. We had it towed to Champion Chevrolet dealership in Athens Alabama. They diagnosed the problem as a brake vacuum pump that locked up and broke the belt too leaving us with no brakes at all. Champion Chevrolet worked us in and replaced the vacuum pump and belt.And got us back on the road for our vacation. We had to pay for a tow truck $100. An overnight stay at a hotel $150. I’m concerned about the tires, rims, alignment and suspension being damaged by jumping over the concrete curbs. I’m requesting a free inspection at a local Chevrolet dealership to thoroughly inspect and repair any damaged parts and a realignment. I also am out of pocket $250 for the tow and hotel room. I feel I’m being fair to ask for reimbursement and repairs. The dealership didn’t charge me for the repairs of the vacuum pump and drive belt as it was covered by a special recall (N182202780). Please direct me for escalation of reimbursement ,complimentary inspection and repair of my 2017 Silverado suspension or damages involved in this incident. Thanks [XXX] [XXX] [XXX] [XXX] cell phone number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We were heading on vacation to Florida on the evening of [XXX].While driving [XXX] towards Athens, Alabama we heard a squealing noise from our engine that lasted a minute then it stopped. We got off at the closest exit and realized that we had “No Brakes “. I prayed for our safety. Our truck ran through two stoplights that were red at the time. I downshifted the vehicle and stood on the brakes (hard pedal) and jumped over two concrete curbs before it finally came to a stop. We had it towed to Champion Chevrolet dealership in Athens Alabama. They diagnosed the problem as a brake vacuum pump that locked up and broke the belt too leaving us with no brakes at all. Champion Chevrolet worked us in and replaced the vacuum pump and belt.And got us back on the road for our vacation. We had to pay for a tow truck $100. An overnight stay at a hotel $150. I’m concerned about the tires, rims, alignment and suspension being damaged by jumping over the concrete curbs. I’m requesting a free inspection at a local Chevrolet dealership to thoroughly inspect and repair any damaged parts and a realignment. I also am out of pocket $250 for the tow and hotel room. I feel I’m being fair to ask for reimbursement and repairs. The dealership didn’t charge me for the repairs of the vacuum pump and drive belt as it was covered by a special recall (N182202780). Please direct me for escalation of reimbursement ,complimentary inspection and repair of my 2017 Silverado suspension or damages involved in this incident. Thanks [XXX] [XXX] [XXX] [XXX] cell phone number [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11625759
Recall Date: Nov 17, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have a tork converter that locking the transmission and causing the truck to down shift and sometimes comes to a quick stop when braking. I am afraid if a family member drives the truck it could cause them to make a dangerous move in on goin traffic. Or not stopping and hitting a person or another vehicle. It hits hard and stops while pulling the vehicle in on coming traffic especially when not exspecting it all of a sudden.
Corrective Action:
I have a tork converter that locking the transmission and causing the truck to down shift and sometimes comes to a quick stop when braking. I am afraid if a family member drives the truck it could cause them to make a dangerous move in on goin traffic. Or not stopping and hitting a person or another vehicle. It hits hard and stops while pulling the vehicle in on coming traffic especially when not exspecting it all of a sudden.
Additional Notes:
I have a tork converter that locking the transmission and causing the truck to down shift and sometimes comes to a quick stop when braking. I am afraid if a family member drives the truck it could cause them to make a dangerous move in on goin traffic. Or not stopping and hitting a person or another vehicle. It hits hard and stops while pulling the vehicle in on coming traffic especially when not exspecting it all of a sudden.
Mfg Campaign: 11625699
Recall Date: Nov 16, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
excessive squealing noise coming from rear brakes from both sides of truck. I am original owner, and truck has less then 15,571 miles on it. Drove it to Chevrolet dealer in Kingsland Ga to evaluate. Before I arrived, about a 15-minute drive the Brake towing warning light came on. I was told by the dealership that both Brake Calipers had to be replaced as well as the brake pads that were damaged due to Brake Calipers locking up. The brake Rotors were fine and needed nothing. Repairs cost me around $1000 dollars. I think this is an unusual event due to the low milage, truck has always been garaged and dealership maintain. It's in brand new condition. Pulling a camper or trailer or even normal driving without towing could potentially cause an incident, fire or wreck. My truck is gasoline not diesel not included in the current safety bulletin. Truck was kept for 2 days for repairs.
Corrective Action:
excessive squealing noise coming from rear brakes from both sides of truck. I am original owner, and truck has less then 15,571 miles on it. Drove it to Chevrolet dealer in Kingsland Ga to evaluate. Before I arrived, about a 15-minute drive the Brake towing warning light came on. I was told by the dealership that both Brake Calipers had to be replaced as well as the brake pads that were damaged due to Brake Calipers locking up. The brake Rotors were fine and needed nothing. Repairs cost me around $1000 dollars. I think this is an unusual event due to the low milage, truck has always been garaged and dealership maintain. It's in brand new condition. Pulling a camper or trailer or even normal driving without towing could potentially cause an incident, fire or wreck. My truck is gasoline not diesel not included in the current safety bulletin. Truck was kept for 2 days for repairs.
Additional Notes:
excessive squealing noise coming from rear brakes from both sides of truck. I am original owner, and truck has less then 15,571 miles on it. Drove it to Chevrolet dealer in Kingsland Ga to evaluate. Before I arrived, about a 15-minute drive the Brake towing warning light came on. I was told by the dealership that both Brake Calipers had to be replaced as well as the brake pads that were damaged due to Brake Calipers locking up. The brake Rotors were fine and needed nothing. Repairs cost me around $1000 dollars. I think this is an unusual event due to the low milage, truck has always been garaged and dealership maintain. It's in brand new condition. Pulling a camper or trailer or even normal driving without towing could potentially cause an incident, fire or wreck. My truck is gasoline not diesel not included in the current safety bulletin. Truck was kept for 2 days for repairs.
Mfg Campaign: 11624941
Recall Date: Nov 13, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When stop and starts going you can feel that gear gets stuck and it takes a sudden jump to the next gear and goes forward.
Corrective Action:
When stop and starts going you can feel that gear gets stuck and it takes a sudden jump to the next gear and goes forward.
Additional Notes:
When stop and starts going you can feel that gear gets stuck and it takes a sudden jump to the next gear and goes forward.
Mfg Campaign: 11622193
Recall Date: Oct 27, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As I was driving I received a call while my phone was plugged in to the USB charging port and as I answered the call all the gauges on my dash, as well as the radio and all my warning lights shut off and turned back on and calibrated as if I first started the vehicle and reset. Then the radio and things wouldn't work. I had to pull over shut off the truck and restart it. This has happened 2 times already in less than as year I contacted the dealer and they really don't seem to care and keep putting me off or telling me they will call me which never happens. As of writing this still not fixed.
Corrective Action:
As I was driving I received a call while my phone was plugged in to the USB charging port and as I answered the call all the gauges on my dash, as well as the radio and all my warning lights shut off and turned back on and calibrated as if I first started the vehicle and reset. Then the radio and things wouldn't work. I had to pull over shut off the truck and restart it. This has happened 2 times already in less than as year I contacted the dealer and they really don't seem to care and keep putting me off or telling me they will call me which never happens. As of writing this still not fixed.
Additional Notes:
As I was driving I received a call while my phone was plugged in to the USB charging port and as I answered the call all the gauges on my dash, as well as the radio and all my warning lights shut off and turned back on and calibrated as if I first started the vehicle and reset. Then the radio and things wouldn't work. I had to pull over shut off the truck and restart it. This has happened 2 times already in less than as year I contacted the dealer and they really don't seem to care and keep putting me off or telling me they will call me which never happens. As of writing this still not fixed.
Mfg Campaign: 11621255
Recall Date: Oct 22, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
HAVE FOR OVER A YEAR NOW HAD PROBLEM WITH TORQUE CONVERTOR SHUDDER HAD DONE 4 TRANSMISSION FLUSH WITH THE NEW MOBIL ONE ATF FLUID AND JUST RECENTLY A NEW GM TORQUE CONVERTOR STILL HAVE THE SAME ISSUES HESTINATING ,ROUCH SHIFTING FEEL LIKE BEING REAR ENDEND HAVE EXTENTED WARRENTY THUR DEALER WHERE I PURCHASE TRUCK BUT THEY WILL NOT DO ANYTHING ABOUT IT DO TO THE CLASS AGATING LAW SUIT WITH GENERAL MOTOR IM STUCK IN MIDDLE
Corrective Action:
HAVE FOR OVER A YEAR NOW HAD PROBLEM WITH TORQUE CONVERTOR SHUDDER HAD DONE 4 TRANSMISSION FLUSH WITH THE NEW MOBIL ONE ATF FLUID AND JUST RECENTLY A NEW GM TORQUE CONVERTOR STILL HAVE THE SAME ISSUES HESTINATING ,ROUCH SHIFTING FEEL LIKE BEING REAR ENDEND HAVE EXTENTED WARRENTY THUR DEALER WHERE I PURCHASE TRUCK BUT THEY WILL NOT DO ANYTHING ABOUT IT DO TO THE CLASS AGATING LAW SUIT WITH GENERAL MOTOR IM STUCK IN MIDDLE
Additional Notes:
HAVE FOR OVER A YEAR NOW HAD PROBLEM WITH TORQUE CONVERTOR SHUDDER HAD DONE 4 TRANSMISSION FLUSH WITH THE NEW MOBIL ONE ATF FLUID AND JUST RECENTLY A NEW GM TORQUE CONVERTOR STILL HAVE THE SAME ISSUES HESTINATING ,ROUCH SHIFTING FEEL LIKE BEING REAR ENDEND HAVE EXTENTED WARRENTY THUR DEALER WHERE I PURCHASE TRUCK BUT THEY WILL NOT DO ANYTHING ABOUT IT DO TO THE CLASS AGATING LAW SUIT WITH GENERAL MOTOR IM STUCK IN MIDDLE
Mfg Campaign: 11620048
Recall Date: Oct 16, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the air bag warning light had illuminated. The vehicle was taken to a local independent mechanic where the contact was advised to take to vehicle to a local dealer. The vehicle was taken to a local dealer where it was diagnosed that the passenger side door air bag needed to be replaced. The contact was informed that the repairs were not covered by a recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.
Corrective Action:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the air bag warning light had illuminated. The vehicle was taken to a local independent mechanic where the contact was advised to take to vehicle to a local dealer. The vehicle was taken to a local dealer where it was diagnosed that the passenger side door air bag needed to be replaced. The contact was informed that the repairs were not covered by a recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.
Additional Notes:
The contact owns a 2017 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the air bag warning light had illuminated. The vehicle was taken to a local independent mechanic where the contact was advised to take to vehicle to a local dealer. The vehicle was taken to a local dealer where it was diagnosed that the passenger side door air bag needed to be replaced. The contact was informed that the repairs were not covered by a recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000.
Mfg Campaign: 11620186
Recall Date: Oct 16, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Paint is peeling.
Corrective Action:
Paint is peeling.
Additional Notes:
Paint is peeling.
Mfg Campaign: 11619779
Recall Date: Oct 15, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Paint is peeling.
Corrective Action:
Paint is peeling.
Additional Notes:
Paint is peeling.
Mfg Campaign: 11619779
Recall Date: Oct 15, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
To be clear, the vehicle was not in an accident. The check airbag light keeps pinging every few minutes while driving. So I took to the Chevrolet of Watsonvill dealership and said the truck has a faulty passenger door airbag, which raises safety concerns for me. I have a [XXX] son as well as two [XXX] parents that sit in the passenger seat often and would hate for that faulty airbag to either deploy while driving or not deploy when needed. How do I see if this vehicle can be included in a safety recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
To be clear, the vehicle was not in an accident. The check airbag light keeps pinging every few minutes while driving. So I took to the Chevrolet of Watsonvill dealership and said the truck has a faulty passenger door airbag, which raises safety concerns for me. I have a [XXX] son as well as two [XXX] parents that sit in the passenger seat often and would hate for that faulty airbag to either deploy while driving or not deploy when needed. How do I see if this vehicle can be included in a safety recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
To be clear, the vehicle was not in an accident. The check airbag light keeps pinging every few minutes while driving. So I took to the Chevrolet of Watsonvill dealership and said the truck has a faulty passenger door airbag, which raises safety concerns for me. I have a [XXX] son as well as two [XXX] parents that sit in the passenger seat often and would hate for that faulty airbag to either deploy while driving or not deploy when needed. How do I see if this vehicle can be included in a safety recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11619683
Recall Date: Oct 14, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
This is a complaint in regards to the trailer breaking system in my certified pre-owned 2017 Chevy Silverado that I purchased in April of this year, 2024. I purchased this truck in particular for its high ratings in safety and towing capabilities. (April- May 2024) While towing a 22ft trailer from Virginia to Washington state, there were several moments where the “service trailer braking system” alert would appear on the dash. Driving on the interstate for days on end is twice as stressful when you have to wonder if your trailer brakes are reliable. If the trailer brakes were to suddenly stop working it would be dangerous for me and my passengers, as well as those around me on the road. (Sept- Oct 2024) We aren’t towing a trailer anymore, but the “service trailer braking system” light has been going off every couple minutes.
Corrective Action:
This is a complaint in regards to the trailer breaking system in my certified pre-owned 2017 Chevy Silverado that I purchased in April of this year, 2024. I purchased this truck in particular for its high ratings in safety and towing capabilities. (April- May 2024) While towing a 22ft trailer from Virginia to Washington state, there were several moments where the “service trailer braking system” alert would appear on the dash. Driving on the interstate for days on end is twice as stressful when you have to wonder if your trailer brakes are reliable. If the trailer brakes were to suddenly stop working it would be dangerous for me and my passengers, as well as those around me on the road. (Sept- Oct 2024) We aren’t towing a trailer anymore, but the “service trailer braking system” light has been going off every couple minutes.
Additional Notes:
This is a complaint in regards to the trailer breaking system in my certified pre-owned 2017 Chevy Silverado that I purchased in April of this year, 2024. I purchased this truck in particular for its high ratings in safety and towing capabilities. (April- May 2024) While towing a 22ft trailer from Virginia to Washington state, there were several moments where the “service trailer braking system” alert would appear on the dash. Driving on the interstate for days on end is twice as stressful when you have to wonder if your trailer brakes are reliable. If the trailer brakes were to suddenly stop working it would be dangerous for me and my passengers, as well as those around me on the road. (Sept- Oct 2024) We aren’t towing a trailer anymore, but the “service trailer braking system” light has been going off every couple minutes.
Mfg Campaign: 11618248
Recall Date: Oct 5, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury