Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202294420
Recall Date: Feb 27, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192283991
Recall Date: Nov 21, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
Consumer Complaints
735 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Truck mileage approx 26000 miles. 2 wiring harness locations rubbed wires enough to cause wire to wire contact resulting in 1 location, burnt wires, according to service tech and the other resulted in truck malfunction. Threw numerous codes, transmission repeatedly went P, D, P, D....unable to put in park for sometime and then finally was able to. Additionally, when serviced out of state, was recommended to have service done for leaky oil pan. Upon returning to home state, truck went in for oil leak, was returned due to parts ordered because it's leaking at the rear main seal and not the oil pan. Waiting on this service to occur.
Corrective Action:
Truck mileage approx 26000 miles. 2 wiring harness locations rubbed wires enough to cause wire to wire contact resulting in 1 location, burnt wires, according to service tech and the other resulted in truck malfunction. Threw numerous codes, transmission repeatedly went P, D, P, D....unable to put in park for sometime and then finally was able to. Additionally, when serviced out of state, was recommended to have service done for leaky oil pan. Upon returning to home state, truck went in for oil leak, was returned due to parts ordered because it's leaking at the rear main seal and not the oil pan. Waiting on this service to occur.
Additional Notes:
Truck mileage approx 26000 miles. 2 wiring harness locations rubbed wires enough to cause wire to wire contact resulting in 1 location, burnt wires, according to service tech and the other resulted in truck malfunction. Threw numerous codes, transmission repeatedly went P, D, P, D....unable to put in park for sometime and then finally was able to. Additionally, when serviced out of state, was recommended to have service done for leaky oil pan. Upon returning to home state, truck went in for oil leak, was returned due to parts ordered because it's leaking at the rear main seal and not the oil pan. Waiting on this service to occur.
Mfg Campaign: 11488733
Recall Date: Oct 11, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Truck mileage approx 26000 miles. 2 wiring harness locations rubbed wires enough to cause wire to wire contact resulting in 1 location, burnt wires, according to service tech and the other resulted in truck malfunction. Threw numerous codes, transmission repeatedly went P, D, P, D....unable to put in park for sometime and then finally was able to. Additionally, when serviced out of state, was recommended to have service done for leaky oil pan. Upon returning to home state, truck went in for oil leak, was returned due to parts ordered because it's leaking at the rear main seal and not the oil pan. Waiting on this service to occur.
Corrective Action:
Truck mileage approx 26000 miles. 2 wiring harness locations rubbed wires enough to cause wire to wire contact resulting in 1 location, burnt wires, according to service tech and the other resulted in truck malfunction. Threw numerous codes, transmission repeatedly went P, D, P, D....unable to put in park for sometime and then finally was able to. Additionally, when serviced out of state, was recommended to have service done for leaky oil pan. Upon returning to home state, truck went in for oil leak, was returned due to parts ordered because it's leaking at the rear main seal and not the oil pan. Waiting on this service to occur.
Additional Notes:
Truck mileage approx 26000 miles. 2 wiring harness locations rubbed wires enough to cause wire to wire contact resulting in 1 location, burnt wires, according to service tech and the other resulted in truck malfunction. Threw numerous codes, transmission repeatedly went P, D, P, D....unable to put in park for sometime and then finally was able to. Additionally, when serviced out of state, was recommended to have service done for leaky oil pan. Upon returning to home state, truck went in for oil leak, was returned due to parts ordered because it's leaking at the rear main seal and not the oil pan. Waiting on this service to occur.
Mfg Campaign: 11488733
Recall Date: Oct 11, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
First I I’d notice my pedal kick every once in a while then pulling into driveway all warnings kicked on and truck was hard to stop almost hitting garage. I got engine light, traction control light, and brake light ,service ecs,brake system failure 43mph max speed , service brake assist
Corrective Action:
First I I’d notice my pedal kick every once in a while then pulling into driveway all warnings kicked on and truck was hard to stop almost hitting garage. I got engine light, traction control light, and brake light ,service ecs,brake system failure 43mph max speed , service brake assist
Additional Notes:
First I I’d notice my pedal kick every once in a while then pulling into driveway all warnings kicked on and truck was hard to stop almost hitting garage. I got engine light, traction control light, and brake light ,service ecs,brake system failure 43mph max speed , service brake assist
Mfg Campaign: 11488536
Recall Date: Oct 9, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Purchased the truck through CARMAX and two weeks later received the “Service Brake Assist” and “Brake System Failure” message on the Console. This has happened twice in in one month.
Corrective Action:
Purchased the truck through CARMAX and two weeks later received the “Service Brake Assist” and “Brake System Failure” message on the Console. This has happened twice in in one month.
Additional Notes:
Purchased the truck through CARMAX and two weeks later received the “Service Brake Assist” and “Brake System Failure” message on the Console. This has happened twice in in one month.
Mfg Campaign: 11487617
Recall Date: Oct 3, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased the truck through CARMAX and two weeks later received the “Service Brake Assist” and “Brake System Failure” message on the Console. This has happened twice in in one month.
Corrective Action:
Purchased the truck through CARMAX and two weeks later received the “Service Brake Assist” and “Brake System Failure” message on the Console. This has happened twice in in one month.
Additional Notes:
Purchased the truck through CARMAX and two weeks later received the “Service Brake Assist” and “Brake System Failure” message on the Console. This has happened twice in in one month.
Mfg Campaign: 11487617
Recall Date: Oct 3, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Purchased the truck through CARMAX and two weeks later received the “Service Brake Assist” and “Brake System Failure” message on the Console. This has happened twice in in one month.
Corrective Action:
Purchased the truck through CARMAX and two weeks later received the “Service Brake Assist” and “Brake System Failure” message on the Console. This has happened twice in in one month.
Additional Notes:
Purchased the truck through CARMAX and two weeks later received the “Service Brake Assist” and “Brake System Failure” message on the Console. This has happened twice in in one month.
Mfg Campaign: 11487617
Recall Date: Oct 3, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle didn't start; got stranded. Tried to jump start with another vehicle. It turned, but didn't turn on. Had it towed to mechanic (closed on Sunday). Was lucky to be in an area I was familiar with during the day and not traveling over 250 miles the following day with family at night. Mechanic called Monday and stated fuel pump has to be replaced after a diagnostic test. 2020 Chevrolet Silverado @ 50,000 miles
Corrective Action:
Vehicle didn't start; got stranded. Tried to jump start with another vehicle. It turned, but didn't turn on. Had it towed to mechanic (closed on Sunday). Was lucky to be in an area I was familiar with during the day and not traveling over 250 miles the following day with family at night. Mechanic called Monday and stated fuel pump has to be replaced after a diagnostic test. 2020 Chevrolet Silverado @ 50,000 miles
Additional Notes:
Vehicle didn't start; got stranded. Tried to jump start with another vehicle. It turned, but didn't turn on. Had it towed to mechanic (closed on Sunday). Was lucky to be in an area I was familiar with during the day and not traveling over 250 miles the following day with family at night. Mechanic called Monday and stated fuel pump has to be replaced after a diagnostic test. 2020 Chevrolet Silverado @ 50,000 miles
Mfg Campaign: 11487694
Recall Date: Oct 3, 2022
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Vehicle was parked. Rear window shattered.
Corrective Action:
Vehicle was parked. Rear window shattered.
Additional Notes:
Vehicle was parked. Rear window shattered.
Mfg Campaign: 11487314
Recall Date: Sep 30, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Locks will go up and down by themselves tranmission will downshift randomly broke down on highway service light service esc service parking brake and traction control vehicle only has 32,500 miles been complaining nothing getting done just want something else.
Corrective Action:
Locks will go up and down by themselves tranmission will downshift randomly broke down on highway service light service esc service parking brake and traction control vehicle only has 32,500 miles been complaining nothing getting done just want something else.
Additional Notes:
Locks will go up and down by themselves tranmission will downshift randomly broke down on highway service light service esc service parking brake and traction control vehicle only has 32,500 miles been complaining nothing getting done just want something else.
Mfg Campaign: 11487152
Recall Date: Sep 29, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Locks will go up and down by themselves tranmission will downshift randomly broke down on highway service light service esc service parking brake and traction control vehicle only has 32,500 miles been complaining nothing getting done just want something else.
Corrective Action:
Locks will go up and down by themselves tranmission will downshift randomly broke down on highway service light service esc service parking brake and traction control vehicle only has 32,500 miles been complaining nothing getting done just want something else.
Additional Notes:
Locks will go up and down by themselves tranmission will downshift randomly broke down on highway service light service esc service parking brake and traction control vehicle only has 32,500 miles been complaining nothing getting done just want something else.
Mfg Campaign: 11487152
Recall Date: Sep 29, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Locks will go up and down by themselves tranmission will downshift randomly broke down on highway service light service esc service parking brake and traction control vehicle only has 32,500 miles been complaining nothing getting done just want something else.
Corrective Action:
Locks will go up and down by themselves tranmission will downshift randomly broke down on highway service light service esc service parking brake and traction control vehicle only has 32,500 miles been complaining nothing getting done just want something else.
Additional Notes:
Locks will go up and down by themselves tranmission will downshift randomly broke down on highway service light service esc service parking brake and traction control vehicle only has 32,500 miles been complaining nothing getting done just want something else.
Mfg Campaign: 11487152
Recall Date: Sep 29, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission keeps over heating to the point that a message comes on display “Transmission hot idle engine” have had this same problem before to it to the dealership they installed a temperature bypass on and this problem continues
Corrective Action:
Transmission keeps over heating to the point that a message comes on display “Transmission hot idle engine” have had this same problem before to it to the dealership they installed a temperature bypass on and this problem continues
Additional Notes:
Transmission keeps over heating to the point that a message comes on display “Transmission hot idle engine” have had this same problem before to it to the dealership they installed a temperature bypass on and this problem continues
Mfg Campaign: 11484995
Recall Date: Sep 17, 2022
General Motors, Llc
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT
Potential Consequences:
While using backup camera, display is intensely bright and blinding. There is no dimming function. Display reflects off side windows making visibility to side mirrors impossible.Very dangerous to backup in the darkness.
Corrective Action:
While using backup camera, display is intensely bright and blinding. There is no dimming function. Display reflects off side windows making visibility to side mirrors impossible.Very dangerous to backup in the darkness.
Additional Notes:
While using backup camera, display is intensely bright and blinding. There is no dimming function. Display reflects off side windows making visibility to side mirrors impossible.Very dangerous to backup in the darkness.
Mfg Campaign: 11484640
Recall Date: Sep 15, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My truck felt like running over rumble strips. At 17500 miles they replaced my torque converter under warranty. Now at 24690 miles they had to replace again, under warranty. With less than 25000 miles it is on it's 3rd torque converter. I fear that transmission is being damaged and feel Chevrolet needs to admit there is a problem. My current dealer calls it a lifetime warranty, with lots of strings, but Chevrolet should protect me.
Corrective Action:
My truck felt like running over rumble strips. At 17500 miles they replaced my torque converter under warranty. Now at 24690 miles they had to replace again, under warranty. With less than 25000 miles it is on it's 3rd torque converter. I fear that transmission is being damaged and feel Chevrolet needs to admit there is a problem. My current dealer calls it a lifetime warranty, with lots of strings, but Chevrolet should protect me.
Additional Notes:
My truck felt like running over rumble strips. At 17500 miles they replaced my torque converter under warranty. Now at 24690 miles they had to replace again, under warranty. With less than 25000 miles it is on it's 3rd torque converter. I fear that transmission is being damaged and feel Chevrolet needs to admit there is a problem. My current dealer calls it a lifetime warranty, with lots of strings, but Chevrolet should protect me.
Mfg Campaign: 11483531
Recall Date: Sep 8, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Passenger door lock failed. Door will not lock with any door button, key fob, automatic lock function, or when vehicle shifts to drive. Door must be manually locked by pressing lock down and unlocked by pulling door handle risking safety of passenger. Issue has been reproduced, inspected, and confirmed by independent mechanic but no diagnostic has been ran yet. There were no warning lamps, messages, or symptoms present prior to failure.
Corrective Action:
Passenger door lock failed. Door will not lock with any door button, key fob, automatic lock function, or when vehicle shifts to drive. Door must be manually locked by pressing lock down and unlocked by pulling door handle risking safety of passenger. Issue has been reproduced, inspected, and confirmed by independent mechanic but no diagnostic has been ran yet. There were no warning lamps, messages, or symptoms present prior to failure.
Additional Notes:
Passenger door lock failed. Door will not lock with any door button, key fob, automatic lock function, or when vehicle shifts to drive. Door must be manually locked by pressing lock down and unlocked by pulling door handle risking safety of passenger. Issue has been reproduced, inspected, and confirmed by independent mechanic but no diagnostic has been ran yet. There were no warning lamps, messages, or symptoms present prior to failure.
Mfg Campaign: 11483254
Recall Date: Sep 7, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My Silverado 1500 has developed torque converter shudder again over the course of the past few days. My current mileage is around 42,000. This is actually the second time this has happened on my specific vehicle and the current torque converter is actually the second, as I had my other one replaced after being confirmed by a dealer several months ago. I have only managed to drive around 10,000 miles between the replacement of the first part and the start of the second one failing. For information regarding the first failure please use reference ID 11458308. This has not yet been confirmed by a dealer, but I'm scheduled to get this serviced on Tuesday. I am certain that is what this is as this happened so recently. Primarily while driving at highways speeds between 1500 - 2000 RPM my Silverado will continuously surge forward every few seconds with a notable clunking in the rear. While this is happening I will watch my tachometer bounce up and down approximately 300 RPMs constantly, despite the fact cruise is set and this is on flat ground. The problem gets worse while driving uphill and increases the magnitude of the clunking/shaking. Under light throttle acceleration my truck will have a vibration coming from under the vehicle that feels exactly like driving over a rumble strip. This was the sensation that helped the dealer identify this as torque converter shudder the first time. No warning lights were present at time of incident.
Corrective Action:
My Silverado 1500 has developed torque converter shudder again over the course of the past few days. My current mileage is around 42,000. This is actually the second time this has happened on my specific vehicle and the current torque converter is actually the second, as I had my other one replaced after being confirmed by a dealer several months ago. I have only managed to drive around 10,000 miles between the replacement of the first part and the start of the second one failing. For information regarding the first failure please use reference ID 11458308. This has not yet been confirmed by a dealer, but I'm scheduled to get this serviced on Tuesday. I am certain that is what this is as this happened so recently. Primarily while driving at highways speeds between 1500 - 2000 RPM my Silverado will continuously surge forward every few seconds with a notable clunking in the rear. While this is happening I will watch my tachometer bounce up and down approximately 300 RPMs constantly, despite the fact cruise is set and this is on flat ground. The problem gets worse while driving uphill and increases the magnitude of the clunking/shaking. Under light throttle acceleration my truck will have a vibration coming from under the vehicle that feels exactly like driving over a rumble strip. This was the sensation that helped the dealer identify this as torque converter shudder the first time. No warning lights were present at time of incident.
Additional Notes:
My Silverado 1500 has developed torque converter shudder again over the course of the past few days. My current mileage is around 42,000. This is actually the second time this has happened on my specific vehicle and the current torque converter is actually the second, as I had my other one replaced after being confirmed by a dealer several months ago. I have only managed to drive around 10,000 miles between the replacement of the first part and the start of the second one failing. For information regarding the first failure please use reference ID 11458308. This has not yet been confirmed by a dealer, but I'm scheduled to get this serviced on Tuesday. I am certain that is what this is as this happened so recently. Primarily while driving at highways speeds between 1500 - 2000 RPM my Silverado will continuously surge forward every few seconds with a notable clunking in the rear. While this is happening I will watch my tachometer bounce up and down approximately 300 RPMs constantly, despite the fact cruise is set and this is on flat ground. The problem gets worse while driving uphill and increases the magnitude of the clunking/shaking. Under light throttle acceleration my truck will have a vibration coming from under the vehicle that feels exactly like driving over a rumble strip. This was the sensation that helped the dealer identify this as torque converter shudder the first time. No warning lights were present at time of incident.
Mfg Campaign: 11482713
Recall Date: Sep 3, 2022
General Motors, Llc
Defect Description:
STRUCTURE:FRAME AND MEMBERS
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that upon purchase of the vehicle, he noticed an orange-colored rust underneath the chassis of the vehicle. The salesman assured him that the rust would be cleaned off once the sale was finalized. Months later, the contact noticed the same orange colored rust had returned. Upon inspection of the vehicle, he discovered severe corrosion located in several spots on the subframe. The contact took the vehicle back to the dealer for the repair. The contact then received a call back from the dealer and was informed that no corrosion was found, the dealer linked the failure to structural rust. The contact disputed the diagnoses and the dealer agreed to have a further inspection performed on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 65,000.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that upon purchase of the vehicle, he noticed an orange-colored rust underneath the chassis of the vehicle. The salesman assured him that the rust would be cleaned off once the sale was finalized. Months later, the contact noticed the same orange colored rust had returned. Upon inspection of the vehicle, he discovered severe corrosion located in several spots on the subframe. The contact took the vehicle back to the dealer for the repair. The contact then received a call back from the dealer and was informed that no corrosion was found, the dealer linked the failure to structural rust. The contact disputed the diagnoses and the dealer agreed to have a further inspection performed on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 65,000.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that upon purchase of the vehicle, he noticed an orange-colored rust underneath the chassis of the vehicle. The salesman assured him that the rust would be cleaned off once the sale was finalized. Months later, the contact noticed the same orange colored rust had returned. Upon inspection of the vehicle, he discovered severe corrosion located in several spots on the subframe. The contact took the vehicle back to the dealer for the repair. The contact then received a call back from the dealer and was informed that no corrosion was found, the dealer linked the failure to structural rust. The contact disputed the diagnoses and the dealer agreed to have a further inspection performed on the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 65,000.
Mfg Campaign: 11482292
Recall Date: Aug 31, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Popping and/or Clunking Type Noise Heard During Hard Turns at slow speeds and backing up. Seems to be a problem with the control arm
Corrective Action:
Popping and/or Clunking Type Noise Heard During Hard Turns at slow speeds and backing up. Seems to be a problem with the control arm
Additional Notes:
Popping and/or Clunking Type Noise Heard During Hard Turns at slow speeds and backing up. Seems to be a problem with the control arm
Mfg Campaign: 11481334
Recall Date: Aug 26, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that after being parked for several hours, the vehicle was started and operated in drive(D) and reverse(R) however, the vehicle failed to turn to the right or left. The contact stated that the steering wheel had seized. The contact was able to disconnect the battery then reconnect the battery once the torque rebooted. The failure occurred twice. The warning light displaying an open wrench stating ESC needed resetting was illuminated. The vehicle was taken to the dealer who was unable to duplicate the failure. The dealer stated that the failure might be caused by the sensor in the steering column, or the module. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 13,500.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that after being parked for several hours, the vehicle was started and operated in drive(D) and reverse(R) however, the vehicle failed to turn to the right or left. The contact stated that the steering wheel had seized. The contact was able to disconnect the battery then reconnect the battery once the torque rebooted. The failure occurred twice. The warning light displaying an open wrench stating ESC needed resetting was illuminated. The vehicle was taken to the dealer who was unable to duplicate the failure. The dealer stated that the failure might be caused by the sensor in the steering column, or the module. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 13,500.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that after being parked for several hours, the vehicle was started and operated in drive(D) and reverse(R) however, the vehicle failed to turn to the right or left. The contact stated that the steering wheel had seized. The contact was able to disconnect the battery then reconnect the battery once the torque rebooted. The failure occurred twice. The warning light displaying an open wrench stating ESC needed resetting was illuminated. The vehicle was taken to the dealer who was unable to duplicate the failure. The dealer stated that the failure might be caused by the sensor in the steering column, or the module. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 13,500.
Mfg Campaign: 11481161
Recall Date: Aug 25, 2022
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Potential Consequences:
While driving, the service emission system light activated indicating the truck would be reduced to 65mph. This was due to a faulty EGR wiring harness that controlled the EGR sensor.
Corrective Action:
While driving, the service emission system light activated indicating the truck would be reduced to 65mph. This was due to a faulty EGR wiring harness that controlled the EGR sensor.
Additional Notes:
While driving, the service emission system light activated indicating the truck would be reduced to 65mph. This was due to a faulty EGR wiring harness that controlled the EGR sensor.
Mfg Campaign: 11477857
Recall Date: Aug 5, 2022
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