Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202294420
Recall Date: Feb 27, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192283991
Recall Date: Nov 21, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
Consumer Complaints
735 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Advanced Trailering system will fail to load, preventing the user from entering the correct vehicle being towed and the entire system screen is blank and won't load. This could be a huge safety concern if the driver cannot select the correct vehicle being towed since the Brake Gain is stored in the Advanced Trailering system and then the incorrect amount of braking force will be applied to the vehicle while it is being driven, which could cause insufficient or excessive braking forces applied to the towed vehicle. This could lead to rear end crashes or Jack-Knifed crashes. The problem is random but repeatable quite frequently and has been confirmed by the Dealer (refer to included GM Bulletin PIT5792 Published on 11/5/2020) GM has been aware of this problem for almost 2 years and has not provided a fix for it. I have had this vehicle in the dealer on at least 3 occasions to fix the problem There is no advanced warning, message or other symptom prior to this problem. The problem started within a month of purchasing the vehicle
Corrective Action:
The Advanced Trailering system will fail to load, preventing the user from entering the correct vehicle being towed and the entire system screen is blank and won't load. This could be a huge safety concern if the driver cannot select the correct vehicle being towed since the Brake Gain is stored in the Advanced Trailering system and then the incorrect amount of braking force will be applied to the vehicle while it is being driven, which could cause insufficient or excessive braking forces applied to the towed vehicle. This could lead to rear end crashes or Jack-Knifed crashes. The problem is random but repeatable quite frequently and has been confirmed by the Dealer (refer to included GM Bulletin PIT5792 Published on 11/5/2020) GM has been aware of this problem for almost 2 years and has not provided a fix for it. I have had this vehicle in the dealer on at least 3 occasions to fix the problem There is no advanced warning, message or other symptom prior to this problem. The problem started within a month of purchasing the vehicle
Additional Notes:
The Advanced Trailering system will fail to load, preventing the user from entering the correct vehicle being towed and the entire system screen is blank and won't load. This could be a huge safety concern if the driver cannot select the correct vehicle being towed since the Brake Gain is stored in the Advanced Trailering system and then the incorrect amount of braking force will be applied to the vehicle while it is being driven, which could cause insufficient or excessive braking forces applied to the towed vehicle. This could lead to rear end crashes or Jack-Knifed crashes. The problem is random but repeatable quite frequently and has been confirmed by the Dealer (refer to included GM Bulletin PIT5792 Published on 11/5/2020) GM has been aware of this problem for almost 2 years and has not provided a fix for it. I have had this vehicle in the dealer on at least 3 occasions to fix the problem There is no advanced warning, message or other symptom prior to this problem. The problem started within a month of purchasing the vehicle
Mfg Campaign: 11476959
Recall Date: Aug 1, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Advanced Trailering system will fail to load, preventing the user from entering the correct vehicle being towed and the entire system screen is blank and won't load. This could be a huge safety concern if the driver cannot select the correct vehicle being towed since the Brake Gain is stored in the Advanced Trailering system and then the incorrect amount of braking force will be applied to the vehicle while it is being driven, which could cause insufficient or excessive braking forces applied to the towed vehicle. This could lead to rear end crashes or Jack-Knifed crashes. The problem is random but repeatable quite frequently and has been confirmed by the Dealer (refer to included GM Bulletin PIT5792 Published on 11/5/2020) GM has been aware of this problem for almost 2 years and has not provided a fix for it. I have had this vehicle in the dealer on at least 3 occasions to fix the problem There is no advanced warning, message or other symptom prior to this problem. The problem started within a month of purchasing the vehicle
Corrective Action:
The Advanced Trailering system will fail to load, preventing the user from entering the correct vehicle being towed and the entire system screen is blank and won't load. This could be a huge safety concern if the driver cannot select the correct vehicle being towed since the Brake Gain is stored in the Advanced Trailering system and then the incorrect amount of braking force will be applied to the vehicle while it is being driven, which could cause insufficient or excessive braking forces applied to the towed vehicle. This could lead to rear end crashes or Jack-Knifed crashes. The problem is random but repeatable quite frequently and has been confirmed by the Dealer (refer to included GM Bulletin PIT5792 Published on 11/5/2020) GM has been aware of this problem for almost 2 years and has not provided a fix for it. I have had this vehicle in the dealer on at least 3 occasions to fix the problem There is no advanced warning, message or other symptom prior to this problem. The problem started within a month of purchasing the vehicle
Additional Notes:
The Advanced Trailering system will fail to load, preventing the user from entering the correct vehicle being towed and the entire system screen is blank and won't load. This could be a huge safety concern if the driver cannot select the correct vehicle being towed since the Brake Gain is stored in the Advanced Trailering system and then the incorrect amount of braking force will be applied to the vehicle while it is being driven, which could cause insufficient or excessive braking forces applied to the towed vehicle. This could lead to rear end crashes or Jack-Knifed crashes. The problem is random but repeatable quite frequently and has been confirmed by the Dealer (refer to included GM Bulletin PIT5792 Published on 11/5/2020) GM has been aware of this problem for almost 2 years and has not provided a fix for it. I have had this vehicle in the dealer on at least 3 occasions to fix the problem There is no advanced warning, message or other symptom prior to this problem. The problem started within a month of purchasing the vehicle
Mfg Campaign: 11476959
Recall Date: Aug 1, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My truck had been randomly misfiring but the dealership couldn’t resolve the issue because the check engine light would go away on the way there. They were able to pull codes showing a misfire taking place and told me to return if it continued. The truck started having misfire issues again periodically fir the next 2 weeks but once the check engine light stayed on I scheduled an appointment. On the way to the appointment to Hidiburg Chevrolet we were on the interstate the cruise control kicked off, the service parking brake indicator, misfire flashing of check engine light, an ESC warning, and the traction control light came on as the truck randomly pulled to the right real quick then it stopped. Once the indicators went off all warning indicators were off and cruise control would not work. The dealership pulled codes and saw every cylinder misfired and that the other issues that took place. They tested everything and could not find the source and said that they had to wait until the indicator stayed on so they could see the issue. I left with no resolution and concern that when the misfiring could damage parts and the computer. I also fear that the issue if someone isn’t aware of vehicles not fixed could lead to severe accidents and potential for death if not fixed.
Corrective Action:
My truck had been randomly misfiring but the dealership couldn’t resolve the issue because the check engine light would go away on the way there. They were able to pull codes showing a misfire taking place and told me to return if it continued. The truck started having misfire issues again periodically fir the next 2 weeks but once the check engine light stayed on I scheduled an appointment. On the way to the appointment to Hidiburg Chevrolet we were on the interstate the cruise control kicked off, the service parking brake indicator, misfire flashing of check engine light, an ESC warning, and the traction control light came on as the truck randomly pulled to the right real quick then it stopped. Once the indicators went off all warning indicators were off and cruise control would not work. The dealership pulled codes and saw every cylinder misfired and that the other issues that took place. They tested everything and could not find the source and said that they had to wait until the indicator stayed on so they could see the issue. I left with no resolution and concern that when the misfiring could damage parts and the computer. I also fear that the issue if someone isn’t aware of vehicles not fixed could lead to severe accidents and potential for death if not fixed.
Additional Notes:
My truck had been randomly misfiring but the dealership couldn’t resolve the issue because the check engine light would go away on the way there. They were able to pull codes showing a misfire taking place and told me to return if it continued. The truck started having misfire issues again periodically fir the next 2 weeks but once the check engine light stayed on I scheduled an appointment. On the way to the appointment to Hidiburg Chevrolet we were on the interstate the cruise control kicked off, the service parking brake indicator, misfire flashing of check engine light, an ESC warning, and the traction control light came on as the truck randomly pulled to the right real quick then it stopped. Once the indicators went off all warning indicators were off and cruise control would not work. The dealership pulled codes and saw every cylinder misfired and that the other issues that took place. They tested everything and could not find the source and said that they had to wait until the indicator stayed on so they could see the issue. I left with no resolution and concern that when the misfiring could damage parts and the computer. I also fear that the issue if someone isn’t aware of vehicles not fixed could lead to severe accidents and potential for death if not fixed.
Mfg Campaign: 11475004
Recall Date: Jul 20, 2022
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My truck had been randomly misfiring but the dealership couldn’t resolve the issue because the check engine light would go away on the way there. They were able to pull codes showing a misfire taking place and told me to return if it continued. The truck started having misfire issues again periodically fir the next 2 weeks but once the check engine light stayed on I scheduled an appointment. On the way to the appointment to Hidiburg Chevrolet we were on the interstate the cruise control kicked off, the service parking brake indicator, misfire flashing of check engine light, an ESC warning, and the traction control light came on as the truck randomly pulled to the right real quick then it stopped. Once the indicators went off all warning indicators were off and cruise control would not work. The dealership pulled codes and saw every cylinder misfired and that the other issues that took place. They tested everything and could not find the source and said that they had to wait until the indicator stayed on so they could see the issue. I left with no resolution and concern that when the misfiring could damage parts and the computer. I also fear that the issue if someone isn’t aware of vehicles not fixed could lead to severe accidents and potential for death if not fixed.
Corrective Action:
My truck had been randomly misfiring but the dealership couldn’t resolve the issue because the check engine light would go away on the way there. They were able to pull codes showing a misfire taking place and told me to return if it continued. The truck started having misfire issues again periodically fir the next 2 weeks but once the check engine light stayed on I scheduled an appointment. On the way to the appointment to Hidiburg Chevrolet we were on the interstate the cruise control kicked off, the service parking brake indicator, misfire flashing of check engine light, an ESC warning, and the traction control light came on as the truck randomly pulled to the right real quick then it stopped. Once the indicators went off all warning indicators were off and cruise control would not work. The dealership pulled codes and saw every cylinder misfired and that the other issues that took place. They tested everything and could not find the source and said that they had to wait until the indicator stayed on so they could see the issue. I left with no resolution and concern that when the misfiring could damage parts and the computer. I also fear that the issue if someone isn’t aware of vehicles not fixed could lead to severe accidents and potential for death if not fixed.
Additional Notes:
My truck had been randomly misfiring but the dealership couldn’t resolve the issue because the check engine light would go away on the way there. They were able to pull codes showing a misfire taking place and told me to return if it continued. The truck started having misfire issues again periodically fir the next 2 weeks but once the check engine light stayed on I scheduled an appointment. On the way to the appointment to Hidiburg Chevrolet we were on the interstate the cruise control kicked off, the service parking brake indicator, misfire flashing of check engine light, an ESC warning, and the traction control light came on as the truck randomly pulled to the right real quick then it stopped. Once the indicators went off all warning indicators were off and cruise control would not work. The dealership pulled codes and saw every cylinder misfired and that the other issues that took place. They tested everything and could not find the source and said that they had to wait until the indicator stayed on so they could see the issue. I left with no resolution and concern that when the misfiring could damage parts and the computer. I also fear that the issue if someone isn’t aware of vehicles not fixed could lead to severe accidents and potential for death if not fixed.
Mfg Campaign: 11475004
Recall Date: Jul 20, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My truck had been randomly misfiring but the dealership couldn’t resolve the issue because the check engine light would go away on the way there. They were able to pull codes showing a misfire taking place and told me to return if it continued. The truck started having misfire issues again periodically fir the next 2 weeks but once the check engine light stayed on I scheduled an appointment. On the way to the appointment to Hidiburg Chevrolet we were on the interstate the cruise control kicked off, the service parking brake indicator, misfire flashing of check engine light, an ESC warning, and the traction control light came on as the truck randomly pulled to the right real quick then it stopped. Once the indicators went off all warning indicators were off and cruise control would not work. The dealership pulled codes and saw every cylinder misfired and that the other issues that took place. They tested everything and could not find the source and said that they had to wait until the indicator stayed on so they could see the issue. I left with no resolution and concern that when the misfiring could damage parts and the computer. I also fear that the issue if someone isn’t aware of vehicles not fixed could lead to severe accidents and potential for death if not fixed.
Corrective Action:
My truck had been randomly misfiring but the dealership couldn’t resolve the issue because the check engine light would go away on the way there. They were able to pull codes showing a misfire taking place and told me to return if it continued. The truck started having misfire issues again periodically fir the next 2 weeks but once the check engine light stayed on I scheduled an appointment. On the way to the appointment to Hidiburg Chevrolet we were on the interstate the cruise control kicked off, the service parking brake indicator, misfire flashing of check engine light, an ESC warning, and the traction control light came on as the truck randomly pulled to the right real quick then it stopped. Once the indicators went off all warning indicators were off and cruise control would not work. The dealership pulled codes and saw every cylinder misfired and that the other issues that took place. They tested everything and could not find the source and said that they had to wait until the indicator stayed on so they could see the issue. I left with no resolution and concern that when the misfiring could damage parts and the computer. I also fear that the issue if someone isn’t aware of vehicles not fixed could lead to severe accidents and potential for death if not fixed.
Additional Notes:
My truck had been randomly misfiring but the dealership couldn’t resolve the issue because the check engine light would go away on the way there. They were able to pull codes showing a misfire taking place and told me to return if it continued. The truck started having misfire issues again periodically fir the next 2 weeks but once the check engine light stayed on I scheduled an appointment. On the way to the appointment to Hidiburg Chevrolet we were on the interstate the cruise control kicked off, the service parking brake indicator, misfire flashing of check engine light, an ESC warning, and the traction control light came on as the truck randomly pulled to the right real quick then it stopped. Once the indicators went off all warning indicators were off and cruise control would not work. The dealership pulled codes and saw every cylinder misfired and that the other issues that took place. They tested everything and could not find the source and said that they had to wait until the indicator stayed on so they could see the issue. I left with no resolution and concern that when the misfiring could damage parts and the computer. I also fear that the issue if someone isn’t aware of vehicles not fixed could lead to severe accidents and potential for death if not fixed.
Mfg Campaign: 11475004
Recall Date: Jul 20, 2022
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Both front upper control arms are corroded.Vehicle is 2 years old and has 10375 miles.Dealer stated there is no outstanding recall or a TSB associated with this issue.This is a Trail Boss model with a lift kit from the GM.There is another recall that was issued for 19-21 models with lift kits with the same issue but apparently this model is not matching that yet the problem is very obvious.Please also note that the vehicle was also rustproofed immediately following the purchase.
Corrective Action:
Both front upper control arms are corroded.Vehicle is 2 years old and has 10375 miles.Dealer stated there is no outstanding recall or a TSB associated with this issue.This is a Trail Boss model with a lift kit from the GM.There is another recall that was issued for 19-21 models with lift kits with the same issue but apparently this model is not matching that yet the problem is very obvious.Please also note that the vehicle was also rustproofed immediately following the purchase.
Additional Notes:
Both front upper control arms are corroded.Vehicle is 2 years old and has 10375 miles.Dealer stated there is no outstanding recall or a TSB associated with this issue.This is a Trail Boss model with a lift kit from the GM.There is another recall that was issued for 19-21 models with lift kits with the same issue but apparently this model is not matching that yet the problem is very obvious.Please also note that the vehicle was also rustproofed immediately following the purchase.
Mfg Campaign: 11474084
Recall Date: Jul 15, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
As I was backing out of a parking spot in a lot my vehicle lost it's power steering. I got an Service ESC error code, a wrench indicator, and a service power steering/drive with care warning. I also got a diagnostic alert from On Star. Diagnostic Alert: Service Antilock Breaking System in your 2020 Silveragod pithing the next 7 days. I was unable to move steering wheel, and could only pull my vehicle forward. So it was stuck sideways in the parking lot for about 20 minutes. My car did restart again and the code cleared. I was able to drive it to the dealer. They ran diagnostics but were unable to duplicate the concern. They did find a history of 1 fault where several modules (ECM, EBCM, TCM, TCCM) had lost communication with the power steering control module. They also looked at Data Com schematic doc 5257308 and found modules before connector X182 had lost communication. My safety was a risk in this situation because I was stuck sideways in a parking lot with very limited ability to move my vehicle for incoming or outgoing traffic. Had this happened while I was driving the vehicle in a roadway I believe it could have caused an accident. The dealership did find that a harness was making contact with the upper control arm bolt. They re-taped the harness and secured it away from the control arm bolt and bracket. A new bracket was ordered.
Corrective Action:
As I was backing out of a parking spot in a lot my vehicle lost it's power steering. I got an Service ESC error code, a wrench indicator, and a service power steering/drive with care warning. I also got a diagnostic alert from On Star. Diagnostic Alert: Service Antilock Breaking System in your 2020 Silveragod pithing the next 7 days. I was unable to move steering wheel, and could only pull my vehicle forward. So it was stuck sideways in the parking lot for about 20 minutes. My car did restart again and the code cleared. I was able to drive it to the dealer. They ran diagnostics but were unable to duplicate the concern. They did find a history of 1 fault where several modules (ECM, EBCM, TCM, TCCM) had lost communication with the power steering control module. They also looked at Data Com schematic doc 5257308 and found modules before connector X182 had lost communication. My safety was a risk in this situation because I was stuck sideways in a parking lot with very limited ability to move my vehicle for incoming or outgoing traffic. Had this happened while I was driving the vehicle in a roadway I believe it could have caused an accident. The dealership did find that a harness was making contact with the upper control arm bolt. They re-taped the harness and secured it away from the control arm bolt and bracket. A new bracket was ordered.
Additional Notes:
As I was backing out of a parking spot in a lot my vehicle lost it's power steering. I got an Service ESC error code, a wrench indicator, and a service power steering/drive with care warning. I also got a diagnostic alert from On Star. Diagnostic Alert: Service Antilock Breaking System in your 2020 Silveragod pithing the next 7 days. I was unable to move steering wheel, and could only pull my vehicle forward. So it was stuck sideways in the parking lot for about 20 minutes. My car did restart again and the code cleared. I was able to drive it to the dealer. They ran diagnostics but were unable to duplicate the concern. They did find a history of 1 fault where several modules (ECM, EBCM, TCM, TCCM) had lost communication with the power steering control module. They also looked at Data Com schematic doc 5257308 and found modules before connector X182 had lost communication. My safety was a risk in this situation because I was stuck sideways in a parking lot with very limited ability to move my vehicle for incoming or outgoing traffic. Had this happened while I was driving the vehicle in a roadway I believe it could have caused an accident. The dealership did find that a harness was making contact with the upper control arm bolt. They re-taped the harness and secured it away from the control arm bolt and bracket. A new bracket was ordered.
Mfg Campaign: 11473253
Recall Date: Jul 10, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
As I was backing out of a parking spot in a lot my vehicle lost it's power steering. I got an Service ESC error code, a wrench indicator, and a service power steering/drive with care warning. I also got a diagnostic alert from On Star. Diagnostic Alert: Service Antilock Breaking System in your 2020 Silveragod pithing the next 7 days. I was unable to move steering wheel, and could only pull my vehicle forward. So it was stuck sideways in the parking lot for about 20 minutes. My car did restart again and the code cleared. I was able to drive it to the dealer. They ran diagnostics but were unable to duplicate the concern. They did find a history of 1 fault where several modules (ECM, EBCM, TCM, TCCM) had lost communication with the power steering control module. They also looked at Data Com schematic doc 5257308 and found modules before connector X182 had lost communication. My safety was a risk in this situation because I was stuck sideways in a parking lot with very limited ability to move my vehicle for incoming or outgoing traffic. Had this happened while I was driving the vehicle in a roadway I believe it could have caused an accident. The dealership did find that a harness was making contact with the upper control arm bolt. They re-taped the harness and secured it away from the control arm bolt and bracket. A new bracket was ordered.
Corrective Action:
As I was backing out of a parking spot in a lot my vehicle lost it's power steering. I got an Service ESC error code, a wrench indicator, and a service power steering/drive with care warning. I also got a diagnostic alert from On Star. Diagnostic Alert: Service Antilock Breaking System in your 2020 Silveragod pithing the next 7 days. I was unable to move steering wheel, and could only pull my vehicle forward. So it was stuck sideways in the parking lot for about 20 minutes. My car did restart again and the code cleared. I was able to drive it to the dealer. They ran diagnostics but were unable to duplicate the concern. They did find a history of 1 fault where several modules (ECM, EBCM, TCM, TCCM) had lost communication with the power steering control module. They also looked at Data Com schematic doc 5257308 and found modules before connector X182 had lost communication. My safety was a risk in this situation because I was stuck sideways in a parking lot with very limited ability to move my vehicle for incoming or outgoing traffic. Had this happened while I was driving the vehicle in a roadway I believe it could have caused an accident. The dealership did find that a harness was making contact with the upper control arm bolt. They re-taped the harness and secured it away from the control arm bolt and bracket. A new bracket was ordered.
Additional Notes:
As I was backing out of a parking spot in a lot my vehicle lost it's power steering. I got an Service ESC error code, a wrench indicator, and a service power steering/drive with care warning. I also got a diagnostic alert from On Star. Diagnostic Alert: Service Antilock Breaking System in your 2020 Silveragod pithing the next 7 days. I was unable to move steering wheel, and could only pull my vehicle forward. So it was stuck sideways in the parking lot for about 20 minutes. My car did restart again and the code cleared. I was able to drive it to the dealer. They ran diagnostics but were unable to duplicate the concern. They did find a history of 1 fault where several modules (ECM, EBCM, TCM, TCCM) had lost communication with the power steering control module. They also looked at Data Com schematic doc 5257308 and found modules before connector X182 had lost communication. My safety was a risk in this situation because I was stuck sideways in a parking lot with very limited ability to move my vehicle for incoming or outgoing traffic. Had this happened while I was driving the vehicle in a roadway I believe it could have caused an accident. The dealership did find that a harness was making contact with the upper control arm bolt. They re-taped the harness and secured it away from the control arm bolt and bracket. A new bracket was ordered.
Mfg Campaign: 11473253
Recall Date: Jul 10, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
As I was backing out of a parking spot in a lot my vehicle lost it's power steering. I got an Service ESC error code, a wrench indicator, and a service power steering/drive with care warning. I also got a diagnostic alert from On Star. Diagnostic Alert: Service Antilock Breaking System in your 2020 Silveragod pithing the next 7 days. I was unable to move steering wheel, and could only pull my vehicle forward. So it was stuck sideways in the parking lot for about 20 minutes. My car did restart again and the code cleared. I was able to drive it to the dealer. They ran diagnostics but were unable to duplicate the concern. They did find a history of 1 fault where several modules (ECM, EBCM, TCM, TCCM) had lost communication with the power steering control module. They also looked at Data Com schematic doc 5257308 and found modules before connector X182 had lost communication. My safety was a risk in this situation because I was stuck sideways in a parking lot with very limited ability to move my vehicle for incoming or outgoing traffic. Had this happened while I was driving the vehicle in a roadway I believe it could have caused an accident. The dealership did find that a harness was making contact with the upper control arm bolt. They re-taped the harness and secured it away from the control arm bolt and bracket. A new bracket was ordered.
Corrective Action:
As I was backing out of a parking spot in a lot my vehicle lost it's power steering. I got an Service ESC error code, a wrench indicator, and a service power steering/drive with care warning. I also got a diagnostic alert from On Star. Diagnostic Alert: Service Antilock Breaking System in your 2020 Silveragod pithing the next 7 days. I was unable to move steering wheel, and could only pull my vehicle forward. So it was stuck sideways in the parking lot for about 20 minutes. My car did restart again and the code cleared. I was able to drive it to the dealer. They ran diagnostics but were unable to duplicate the concern. They did find a history of 1 fault where several modules (ECM, EBCM, TCM, TCCM) had lost communication with the power steering control module. They also looked at Data Com schematic doc 5257308 and found modules before connector X182 had lost communication. My safety was a risk in this situation because I was stuck sideways in a parking lot with very limited ability to move my vehicle for incoming or outgoing traffic. Had this happened while I was driving the vehicle in a roadway I believe it could have caused an accident. The dealership did find that a harness was making contact with the upper control arm bolt. They re-taped the harness and secured it away from the control arm bolt and bracket. A new bracket was ordered.
Additional Notes:
As I was backing out of a parking spot in a lot my vehicle lost it's power steering. I got an Service ESC error code, a wrench indicator, and a service power steering/drive with care warning. I also got a diagnostic alert from On Star. Diagnostic Alert: Service Antilock Breaking System in your 2020 Silveragod pithing the next 7 days. I was unable to move steering wheel, and could only pull my vehicle forward. So it was stuck sideways in the parking lot for about 20 minutes. My car did restart again and the code cleared. I was able to drive it to the dealer. They ran diagnostics but were unable to duplicate the concern. They did find a history of 1 fault where several modules (ECM, EBCM, TCM, TCCM) had lost communication with the power steering control module. They also looked at Data Com schematic doc 5257308 and found modules before connector X182 had lost communication. My safety was a risk in this situation because I was stuck sideways in a parking lot with very limited ability to move my vehicle for incoming or outgoing traffic. Had this happened while I was driving the vehicle in a roadway I believe it could have caused an accident. The dealership did find that a harness was making contact with the upper control arm bolt. They re-taped the harness and secured it away from the control arm bolt and bracket. A new bracket was ordered.
Mfg Campaign: 11473253
Recall Date: Jul 10, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving and a few different warning appeared. Service Parking Brake, Service Trailer Brake System, Steering Assist is reduced Drive with care. Along with these warning my speed was limited to 62 mph, my steering was reduced and my braking was reduced, all 3 of them to dangerous levels.
Corrective Action:
I was driving and a few different warning appeared. Service Parking Brake, Service Trailer Brake System, Steering Assist is reduced Drive with care. Along with these warning my speed was limited to 62 mph, my steering was reduced and my braking was reduced, all 3 of them to dangerous levels.
Additional Notes:
I was driving and a few different warning appeared. Service Parking Brake, Service Trailer Brake System, Steering Assist is reduced Drive with care. Along with these warning my speed was limited to 62 mph, my steering was reduced and my braking was reduced, all 3 of them to dangerous levels.
Mfg Campaign: 11472144
Recall Date: Jul 2, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I was driving and a few different warning appeared. Service Parking Brake, Service Trailer Brake System, Steering Assist is reduced Drive with care. Along with these warning my speed was limited to 62 mph, my steering was reduced and my braking was reduced, all 3 of them to dangerous levels.
Corrective Action:
I was driving and a few different warning appeared. Service Parking Brake, Service Trailer Brake System, Steering Assist is reduced Drive with care. Along with these warning my speed was limited to 62 mph, my steering was reduced and my braking was reduced, all 3 of them to dangerous levels.
Additional Notes:
I was driving and a few different warning appeared. Service Parking Brake, Service Trailer Brake System, Steering Assist is reduced Drive with care. Along with these warning my speed was limited to 62 mph, my steering was reduced and my braking was reduced, all 3 of them to dangerous levels.
Mfg Campaign: 11472144
Recall Date: Jul 2, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving and a few different warning appeared. Service Parking Brake, Service Trailer Brake System, Steering Assist is reduced Drive with care. Along with these warning my speed was limited to 62 mph, my steering was reduced and my braking was reduced, all 3 of them to dangerous levels.
Corrective Action:
I was driving and a few different warning appeared. Service Parking Brake, Service Trailer Brake System, Steering Assist is reduced Drive with care. Along with these warning my speed was limited to 62 mph, my steering was reduced and my braking was reduced, all 3 of them to dangerous levels.
Additional Notes:
I was driving and a few different warning appeared. Service Parking Brake, Service Trailer Brake System, Steering Assist is reduced Drive with care. Along with these warning my speed was limited to 62 mph, my steering was reduced and my braking was reduced, all 3 of them to dangerous levels.
Mfg Campaign: 11472144
Recall Date: Jul 2, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I am a volunteer firefighter. On Friday, June 24th 2022, I was responding to an emergency call around 1am. There was an active rainstorm and standing water on parts of the street. While driving through roughly 5-6" of water on the way to the fire station, my truck's engine suddenly shut off and I came to a stop. While stalled, I watched multiple cars travel through the same intersection with no issues. My fellow firefighters helped me get my truck to a nearby parking lot to sit and dry out. The following day my truck still would not start so I had it towed to the dealership where I leased the truck which was still under a full bumper-to-bumper warranty. After initial diagnostics, I was told there was water in my intake and I had to get my insurance company involved for the dealership to continue with the repairs. With no other choice, I opened up a claim and was given an estimate of over $9,500 for the repairs due to the engine being "Hydro-locked". I called GM and filed a complaint. They called the dealership and called me back stating the dealership told them I drove through a flooded road and damaged my engine. I did some brief research online and found several examples from multiple sources with the exact same issue. I feel that this is a design flaw and that this needs to be investigated further as I was stranded by myself, in a heavy rainstorm, in the middle of a roadway at 1am. There is no reason that a 2020 Chevy Trail Boss should not be able to travel through the amount of water that stalled my engine. There was nothing negligent about my actions and at no point was I worried about traveling through the water that I drove through. I feel like I am being treated unfairly in this situation and I would like someone to look through the databases to see how many similar consumer reports there have been regarding this design flaw. This is a major safety issue!
Corrective Action:
I am a volunteer firefighter. On Friday, June 24th 2022, I was responding to an emergency call around 1am. There was an active rainstorm and standing water on parts of the street. While driving through roughly 5-6" of water on the way to the fire station, my truck's engine suddenly shut off and I came to a stop. While stalled, I watched multiple cars travel through the same intersection with no issues. My fellow firefighters helped me get my truck to a nearby parking lot to sit and dry out. The following day my truck still would not start so I had it towed to the dealership where I leased the truck which was still under a full bumper-to-bumper warranty. After initial diagnostics, I was told there was water in my intake and I had to get my insurance company involved for the dealership to continue with the repairs. With no other choice, I opened up a claim and was given an estimate of over $9,500 for the repairs due to the engine being "Hydro-locked". I called GM and filed a complaint. They called the dealership and called me back stating the dealership told them I drove through a flooded road and damaged my engine. I did some brief research online and found several examples from multiple sources with the exact same issue. I feel that this is a design flaw and that this needs to be investigated further as I was stranded by myself, in a heavy rainstorm, in the middle of a roadway at 1am. There is no reason that a 2020 Chevy Trail Boss should not be able to travel through the amount of water that stalled my engine. There was nothing negligent about my actions and at no point was I worried about traveling through the water that I drove through. I feel like I am being treated unfairly in this situation and I would like someone to look through the databases to see how many similar consumer reports there have been regarding this design flaw. This is a major safety issue!
Additional Notes:
I am a volunteer firefighter. On Friday, June 24th 2022, I was responding to an emergency call around 1am. There was an active rainstorm and standing water on parts of the street. While driving through roughly 5-6" of water on the way to the fire station, my truck's engine suddenly shut off and I came to a stop. While stalled, I watched multiple cars travel through the same intersection with no issues. My fellow firefighters helped me get my truck to a nearby parking lot to sit and dry out. The following day my truck still would not start so I had it towed to the dealership where I leased the truck which was still under a full bumper-to-bumper warranty. After initial diagnostics, I was told there was water in my intake and I had to get my insurance company involved for the dealership to continue with the repairs. With no other choice, I opened up a claim and was given an estimate of over $9,500 for the repairs due to the engine being "Hydro-locked". I called GM and filed a complaint. They called the dealership and called me back stating the dealership told them I drove through a flooded road and damaged my engine. I did some brief research online and found several examples from multiple sources with the exact same issue. I feel that this is a design flaw and that this needs to be investigated further as I was stranded by myself, in a heavy rainstorm, in the middle of a roadway at 1am. There is no reason that a 2020 Chevy Trail Boss should not be able to travel through the amount of water that stalled my engine. There was nothing negligent about my actions and at no point was I worried about traveling through the water that I drove through. I feel like I am being treated unfairly in this situation and I would like someone to look through the databases to see how many similar consumer reports there have been regarding this design flaw. This is a major safety issue!
Mfg Campaign: 11472037
Recall Date: Jul 1, 2022
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The component that recently failed on my 2020 Chevy Silverado is the side detection/blind spot warning. It no longer works and upon startup of my vehicle the notification on my dash shows “side detection temporarily unavailable”. This problem started 3 weeks ago. After doing research online, it seems that there is a common issue in Chevrolet vehicles with water getting into the rear sensors in the bumper. There were also several new model Silverado’s with the same issue. As you can see, this is a safety issue as this feature all of a sudden stopped working on my truck so I no longer get warned if someone is in my blind pit while I am driving. I contacted my local Chevrolet dealership and they stated that because my vehicle is over 30,000 miles (36,000), I am no longer covered under warranty to have this issue repaired. My vehicle is scheduled to be looked at by the dealership on 6/27/22.
Corrective Action:
The component that recently failed on my 2020 Chevy Silverado is the side detection/blind spot warning. It no longer works and upon startup of my vehicle the notification on my dash shows “side detection temporarily unavailable”. This problem started 3 weeks ago. After doing research online, it seems that there is a common issue in Chevrolet vehicles with water getting into the rear sensors in the bumper. There were also several new model Silverado’s with the same issue. As you can see, this is a safety issue as this feature all of a sudden stopped working on my truck so I no longer get warned if someone is in my blind pit while I am driving. I contacted my local Chevrolet dealership and they stated that because my vehicle is over 30,000 miles (36,000), I am no longer covered under warranty to have this issue repaired. My vehicle is scheduled to be looked at by the dealership on 6/27/22.
Additional Notes:
The component that recently failed on my 2020 Chevy Silverado is the side detection/blind spot warning. It no longer works and upon startup of my vehicle the notification on my dash shows “side detection temporarily unavailable”. This problem started 3 weeks ago. After doing research online, it seems that there is a common issue in Chevrolet vehicles with water getting into the rear sensors in the bumper. There were also several new model Silverado’s with the same issue. As you can see, this is a safety issue as this feature all of a sudden stopped working on my truck so I no longer get warned if someone is in my blind pit while I am driving. I contacted my local Chevrolet dealership and they stated that because my vehicle is over 30,000 miles (36,000), I am no longer covered under warranty to have this issue repaired. My vehicle is scheduled to be looked at by the dealership on 6/27/22.
Mfg Campaign: 11471017
Recall Date: Jun 26, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission shuddering and shaking while driving. Once in blue moon service light flashes for less than 1 minute then goes off with no diagnostic codes to show.
Corrective Action:
Transmission shuddering and shaking while driving. Once in blue moon service light flashes for less than 1 minute then goes off with no diagnostic codes to show.
Additional Notes:
Transmission shuddering and shaking while driving. Once in blue moon service light flashes for less than 1 minute then goes off with no diagnostic codes to show.
Mfg Campaign: 11470924
Recall Date: Jun 24, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
ABS light came on during breaking to avoid an accident and did not break the vehicle at all. Now there is a alert on the Driver Information Center(DIC) stating a break system failure.
Corrective Action:
ABS light came on during breaking to avoid an accident and did not break the vehicle at all. Now there is a alert on the Driver Information Center(DIC) stating a break system failure.
Additional Notes:
ABS light came on during breaking to avoid an accident and did not break the vehicle at all. Now there is a alert on the Driver Information Center(DIC) stating a break system failure.
Mfg Campaign: 11469093
Recall Date: Jun 14, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while stopped in her driveway, the vehicle started rolling forward. The brake pedal was depressed aggressively several times however, the brakes failed to respond. After several attempts, the vehicle came to a stop. The vehicle was taken to the dealer where the mechanic stated that the failure could not be duplicated. The manufacturer was notified of the failure however, there was no response. The failure mileage was 14,562.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while stopped in her driveway, the vehicle started rolling forward. The brake pedal was depressed aggressively several times however, the brakes failed to respond. After several attempts, the vehicle came to a stop. The vehicle was taken to the dealer where the mechanic stated that the failure could not be duplicated. The manufacturer was notified of the failure however, there was no response. The failure mileage was 14,562.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated while stopped in her driveway, the vehicle started rolling forward. The brake pedal was depressed aggressively several times however, the brakes failed to respond. After several attempts, the vehicle came to a stop. The vehicle was taken to the dealer where the mechanic stated that the failure could not be duplicated. The manufacturer was notified of the failure however, there was no response. The failure mileage was 14,562.
Mfg Campaign: 11469009
Recall Date: Jun 13, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have been researching rust on frame components and found there have been service bulletins issued (e.g. PI0564K) for this same issue. However, the latest service bulletin only covers up to model year 2019. Is there anything in progress to extend to model year 2020?
Corrective Action:
I have been researching rust on frame components and found there have been service bulletins issued (e.g. PI0564K) for this same issue. However, the latest service bulletin only covers up to model year 2019. Is there anything in progress to extend to model year 2020?
Additional Notes:
I have been researching rust on frame components and found there have been service bulletins issued (e.g. PI0564K) for this same issue. However, the latest service bulletin only covers up to model year 2019. Is there anything in progress to extend to model year 2020?
Mfg Campaign: 11467681
Recall Date: Jun 5, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Electronic problem caused failure of power steering.
Corrective Action:
Electronic problem caused failure of power steering.
Additional Notes:
Electronic problem caused failure of power steering.
Mfg Campaign: 11466246
Recall Date: May 26, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I bought the truck a year ago drove it home it stalled out on me for no reason thank goodness I was in a neighborhood when that happened, fast forward a year of driving it and now my gauges aren’t working it’s throwing all these warning signs and spent a lot of money on this truck and for what for all these problems that it’s having it’s my only vehicle for my kids and me and the wife and now I’m worried it’s going to cause me to get into an accident.
Corrective Action:
I bought the truck a year ago drove it home it stalled out on me for no reason thank goodness I was in a neighborhood when that happened, fast forward a year of driving it and now my gauges aren’t working it’s throwing all these warning signs and spent a lot of money on this truck and for what for all these problems that it’s having it’s my only vehicle for my kids and me and the wife and now I’m worried it’s going to cause me to get into an accident.
Additional Notes:
I bought the truck a year ago drove it home it stalled out on me for no reason thank goodness I was in a neighborhood when that happened, fast forward a year of driving it and now my gauges aren’t working it’s throwing all these warning signs and spent a lot of money on this truck and for what for all these problems that it’s having it’s my only vehicle for my kids and me and the wife and now I’m worried it’s going to cause me to get into an accident.
Mfg Campaign: 11465867
Recall Date: May 24, 2022
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