Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The bolts used to attach the front and/or rear brake calipers may have not been heat treated and may break under load.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202294420
Recall Date: Feb 27, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192283991
Recall Date: Nov 21, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
Consumer Complaints
735 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
2020 SILVERADO 1500 CUSTOM CREW CAB 4.6L, V6. PURCHASED TRUCK ONAUGUST 10, 2020. TOOK IT TO DEALER ON AUGUST 17, 2020 BECAUSE OF JERKING FORWARD AT LOW SPEED (20-25 MPH) AND REAR BRAKES MAKING A DEEP RUBBING SOUND. OF COURSE, TECHNICIAN SAID THERE WERE NO PROBLEMS (BECAUSE HE COULD NOT DUPLICATE) THE JERKING MOTION. AFTER PICKING UP MY TRUCK, I NOTICED THAT THEY DID NOT EVEN ADDRESS THE BRAKE ISSUE, NOR DID THE SERVICE ADVISOR NOTE IT ON THE FORM.
Corrective Action:
2020 SILVERADO 1500 CUSTOM CREW CAB 4.6L, V6. PURCHASED TRUCK ONAUGUST 10, 2020. TOOK IT TO DEALER ON AUGUST 17, 2020 BECAUSE OF JERKING FORWARD AT LOW SPEED (20-25 MPH) AND REAR BRAKES MAKING A DEEP RUBBING SOUND. OF COURSE, TECHNICIAN SAID THERE WERE NO PROBLEMS (BECAUSE HE COULD NOT DUPLICATE) THE JERKING MOTION. AFTER PICKING UP MY TRUCK, I NOTICED THAT THEY DID NOT EVEN ADDRESS THE BRAKE ISSUE, NOR DID THE SERVICE ADVISOR NOTE IT ON THE FORM.
Additional Notes:
2020 SILVERADO 1500 CUSTOM CREW CAB 4.6L, V6. PURCHASED TRUCK ONAUGUST 10, 2020. TOOK IT TO DEALER ON AUGUST 17, 2020 BECAUSE OF JERKING FORWARD AT LOW SPEED (20-25 MPH) AND REAR BRAKES MAKING A DEEP RUBBING SOUND. OF COURSE, TECHNICIAN SAID THERE WERE NO PROBLEMS (BECAUSE HE COULD NOT DUPLICATE) THE JERKING MOTION. AFTER PICKING UP MY TRUCK, I NOTICED THAT THEY DID NOT EVEN ADDRESS THE BRAKE ISSUE, NOR DID THE SERVICE ADVISOR NOTE IT ON THE FORM.
Mfg Campaign: 11351536
Recall Date: Aug 27, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2020 SILVERADO 1500 CUSTOM CREW CAB 4.6L, V6. PURCHASED TRUCK ONAUGUST 10, 2020. TOOK IT TO DEALER ON AUGUST 17, 2020 BECAUSE OF JERKING FORWARD AT LOW SPEED (20-25 MPH) AND REAR BRAKES MAKING A DEEP RUBBING SOUND. OF COURSE, TECHNICIAN SAID THERE WERE NO PROBLEMS (BECAUSE HE COULD NOT DUPLICATE) THE JERKING MOTION. AFTER PICKING UP MY TRUCK, I NOTICED THAT THEY DID NOT EVEN ADDRESS THE BRAKE ISSUE, NOR DID THE SERVICE ADVISOR NOTE IT ON THE FORM.
Corrective Action:
2020 SILVERADO 1500 CUSTOM CREW CAB 4.6L, V6. PURCHASED TRUCK ONAUGUST 10, 2020. TOOK IT TO DEALER ON AUGUST 17, 2020 BECAUSE OF JERKING FORWARD AT LOW SPEED (20-25 MPH) AND REAR BRAKES MAKING A DEEP RUBBING SOUND. OF COURSE, TECHNICIAN SAID THERE WERE NO PROBLEMS (BECAUSE HE COULD NOT DUPLICATE) THE JERKING MOTION. AFTER PICKING UP MY TRUCK, I NOTICED THAT THEY DID NOT EVEN ADDRESS THE BRAKE ISSUE, NOR DID THE SERVICE ADVISOR NOTE IT ON THE FORM.
Additional Notes:
2020 SILVERADO 1500 CUSTOM CREW CAB 4.6L, V6. PURCHASED TRUCK ONAUGUST 10, 2020. TOOK IT TO DEALER ON AUGUST 17, 2020 BECAUSE OF JERKING FORWARD AT LOW SPEED (20-25 MPH) AND REAR BRAKES MAKING A DEEP RUBBING SOUND. OF COURSE, TECHNICIAN SAID THERE WERE NO PROBLEMS (BECAUSE HE COULD NOT DUPLICATE) THE JERKING MOTION. AFTER PICKING UP MY TRUCK, I NOTICED THAT THEY DID NOT EVEN ADDRESS THE BRAKE ISSUE, NOR DID THE SERVICE ADVISOR NOTE IT ON THE FORM.
Mfg Campaign: 11351536
Recall Date: Aug 27, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INOPERABLE INFOTAINMENT SYSTEM / BACKUP CAMERA / RADIO / ONSTAR. UPON STARTING VEHICLE, SCREEN STAYS BLACK AND NONE OF THE AFOREMENTIONED SYSTEMS WILL OPERATE.
Corrective Action:
INOPERABLE INFOTAINMENT SYSTEM / BACKUP CAMERA / RADIO / ONSTAR. UPON STARTING VEHICLE, SCREEN STAYS BLACK AND NONE OF THE AFOREMENTIONED SYSTEMS WILL OPERATE.
Additional Notes:
INOPERABLE INFOTAINMENT SYSTEM / BACKUP CAMERA / RADIO / ONSTAR. UPON STARTING VEHICLE, SCREEN STAYS BLACK AND NONE OF THE AFOREMENTIONED SYSTEMS WILL OPERATE.
Mfg Campaign: 11351153
Recall Date: Aug 25, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE KEY CEASED IN THE IGNITION AND THE VEHICLE WOULD NOT START. SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED INCLUDING THE CHECK ENGINE WARNING LIGHT. THE CONTACT STATED THAT SEVERAL UNKNOWN DEALERS WERE CONTACTED BY PHONE. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC WAS ABLE TO GET THE VEHICLE STARTED HOWEVER, THE CHECK ENGINE WARNING LIGHT WAS AGAIN ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TAKEN FIVE TIMES TO SEVERAL UNKNOWN DEALERS WITH THE PURGE VALVE BEING REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TO JIM BROWNE CHEVROLET BUICK GMC OF DADE CITY (10741 U S 301, DADE CITY, FL 33525, (352) 567-1222) AND REMAINED AT THE DEALER WHILE THE MECHANICS ATTEMPTED TO DUPLICATE THE FAILURE BY DRIVING THE VEHICLE OVER SEVERAL DAYS AND SEVERAL MILES. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER AND PROVIDED A CASE NUMBER. THE CONTACT WAS ALSO PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 13,900.
Corrective Action:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE KEY CEASED IN THE IGNITION AND THE VEHICLE WOULD NOT START. SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED INCLUDING THE CHECK ENGINE WARNING LIGHT. THE CONTACT STATED THAT SEVERAL UNKNOWN DEALERS WERE CONTACTED BY PHONE. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC WAS ABLE TO GET THE VEHICLE STARTED HOWEVER, THE CHECK ENGINE WARNING LIGHT WAS AGAIN ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TAKEN FIVE TIMES TO SEVERAL UNKNOWN DEALERS WITH THE PURGE VALVE BEING REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TO JIM BROWNE CHEVROLET BUICK GMC OF DADE CITY (10741 U S 301, DADE CITY, FL 33525, (352) 567-1222) AND REMAINED AT THE DEALER WHILE THE MECHANICS ATTEMPTED TO DUPLICATE THE FAILURE BY DRIVING THE VEHICLE OVER SEVERAL DAYS AND SEVERAL MILES. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER AND PROVIDED A CASE NUMBER. THE CONTACT WAS ALSO PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 13,900.
Additional Notes:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE KEY CEASED IN THE IGNITION AND THE VEHICLE WOULD NOT START. SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED INCLUDING THE CHECK ENGINE WARNING LIGHT. THE CONTACT STATED THAT SEVERAL UNKNOWN DEALERS WERE CONTACTED BY PHONE. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC WAS ABLE TO GET THE VEHICLE STARTED HOWEVER, THE CHECK ENGINE WARNING LIGHT WAS AGAIN ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TAKEN FIVE TIMES TO SEVERAL UNKNOWN DEALERS WITH THE PURGE VALVE BEING REPLACED THREE TIMES. THE VEHICLE WAS TAKEN TO JIM BROWNE CHEVROLET BUICK GMC OF DADE CITY (10741 U S 301, DADE CITY, FL 33525, (352) 567-1222) AND REMAINED AT THE DEALER WHILE THE MECHANICS ATTEMPTED TO DUPLICATE THE FAILURE BY DRIVING THE VEHICLE OVER SEVERAL DAYS AND SEVERAL MILES. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE DEALER AND PROVIDED A CASE NUMBER. THE CONTACT WAS ALSO PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 13,900.
Mfg Campaign: 11349997
Recall Date: Aug 18, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I WENT IN THE STORE THIS AFTERNOON, WHEN I RETURNED TO MY TRUCK AND STARTED IT UP I HAD A SERVICE POWER STEERING DRIVE WITH CARE WARNING AS WELL AS SERVICE ESC. I SHUT THE TRUCK OFF, WAITED A FEW MINUTES AND RESTARTED THE TRUCK, THE WARNING WAS STILL THERE SO I CALLED THE DEALER AND THEY SENT OUT A SERVICE TECH AND SERVICE MGR, THEY COULDN'T FIGURE IT OUT AND HAD IT TOWED TO BACK TO THE DEALER THE TRUCK ONLY HAS 1400 MILES ON IT
Corrective Action:
I WENT IN THE STORE THIS AFTERNOON, WHEN I RETURNED TO MY TRUCK AND STARTED IT UP I HAD A SERVICE POWER STEERING DRIVE WITH CARE WARNING AS WELL AS SERVICE ESC. I SHUT THE TRUCK OFF, WAITED A FEW MINUTES AND RESTARTED THE TRUCK, THE WARNING WAS STILL THERE SO I CALLED THE DEALER AND THEY SENT OUT A SERVICE TECH AND SERVICE MGR, THEY COULDN'T FIGURE IT OUT AND HAD IT TOWED TO BACK TO THE DEALER THE TRUCK ONLY HAS 1400 MILES ON IT
Additional Notes:
I WENT IN THE STORE THIS AFTERNOON, WHEN I RETURNED TO MY TRUCK AND STARTED IT UP I HAD A SERVICE POWER STEERING DRIVE WITH CARE WARNING AS WELL AS SERVICE ESC. I SHUT THE TRUCK OFF, WAITED A FEW MINUTES AND RESTARTED THE TRUCK, THE WARNING WAS STILL THERE SO I CALLED THE DEALER AND THEY SENT OUT A SERVICE TECH AND SERVICE MGR, THEY COULDN'T FIGURE IT OUT AND HAD IT TOWED TO BACK TO THE DEALER THE TRUCK ONLY HAS 1400 MILES ON IT
Mfg Campaign: 11348927
Recall Date: Aug 12, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I WENT IN THE STORE THIS AFTERNOON, WHEN I RETURNED TO MY TRUCK AND STARTED IT UP I HAD A SERVICE POWER STEERING DRIVE WITH CARE WARNING AS WELL AS SERVICE ESC. I SHUT THE TRUCK OFF, WAITED A FEW MINUTES AND RESTARTED THE TRUCK, THE WARNING WAS STILL THERE SO I CALLED THE DEALER AND THEY SENT OUT A SERVICE TECH AND SERVICE MGR, THEY COULDN'T FIGURE IT OUT AND HAD IT TOWED TO BACK TO THE DEALER THE TRUCK ONLY HAS 1400 MILES ON IT
Corrective Action:
I WENT IN THE STORE THIS AFTERNOON, WHEN I RETURNED TO MY TRUCK AND STARTED IT UP I HAD A SERVICE POWER STEERING DRIVE WITH CARE WARNING AS WELL AS SERVICE ESC. I SHUT THE TRUCK OFF, WAITED A FEW MINUTES AND RESTARTED THE TRUCK, THE WARNING WAS STILL THERE SO I CALLED THE DEALER AND THEY SENT OUT A SERVICE TECH AND SERVICE MGR, THEY COULDN'T FIGURE IT OUT AND HAD IT TOWED TO BACK TO THE DEALER THE TRUCK ONLY HAS 1400 MILES ON IT
Additional Notes:
I WENT IN THE STORE THIS AFTERNOON, WHEN I RETURNED TO MY TRUCK AND STARTED IT UP I HAD A SERVICE POWER STEERING DRIVE WITH CARE WARNING AS WELL AS SERVICE ESC. I SHUT THE TRUCK OFF, WAITED A FEW MINUTES AND RESTARTED THE TRUCK, THE WARNING WAS STILL THERE SO I CALLED THE DEALER AND THEY SENT OUT A SERVICE TECH AND SERVICE MGR, THEY COULDN'T FIGURE IT OUT AND HAD IT TOWED TO BACK TO THE DEALER THE TRUCK ONLY HAS 1400 MILES ON IT
Mfg Campaign: 11348927
Recall Date: Aug 12, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WAS ON VACATION AND WENT TO EAT SUPPER APPROXIMATELY AN HOUR LATER RETURNED TO VEHICLE CRANKED UP TRUCK AND WENT TO LEAVE (IN REVERSE) WHEN I CUT THE WHEEL THE TRUCK HAD NO POWER STEERING AND SO I PRESSED THE BRAKE AND IT WAS BARELY WORKING, LUCKILY I WASN'T GOING TO FAST AND WAS ABLE TO STOP BEFORE HITTING THE VEHICLE BEHIND ME. CHECK ESC LIGHT CAME ON. HAD TO DISCONNECT THE BATTERY TO RESET THE COMPUTER
Corrective Action:
WAS ON VACATION AND WENT TO EAT SUPPER APPROXIMATELY AN HOUR LATER RETURNED TO VEHICLE CRANKED UP TRUCK AND WENT TO LEAVE (IN REVERSE) WHEN I CUT THE WHEEL THE TRUCK HAD NO POWER STEERING AND SO I PRESSED THE BRAKE AND IT WAS BARELY WORKING, LUCKILY I WASN'T GOING TO FAST AND WAS ABLE TO STOP BEFORE HITTING THE VEHICLE BEHIND ME. CHECK ESC LIGHT CAME ON. HAD TO DISCONNECT THE BATTERY TO RESET THE COMPUTER
Additional Notes:
WAS ON VACATION AND WENT TO EAT SUPPER APPROXIMATELY AN HOUR LATER RETURNED TO VEHICLE CRANKED UP TRUCK AND WENT TO LEAVE (IN REVERSE) WHEN I CUT THE WHEEL THE TRUCK HAD NO POWER STEERING AND SO I PRESSED THE BRAKE AND IT WAS BARELY WORKING, LUCKILY I WASN'T GOING TO FAST AND WAS ABLE TO STOP BEFORE HITTING THE VEHICLE BEHIND ME. CHECK ESC LIGHT CAME ON. HAD TO DISCONNECT THE BATTERY TO RESET THE COMPUTER
Mfg Campaign: 11348513
Recall Date: Aug 10, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WAS ON VACATION AND WENT TO EAT SUPPER APPROXIMATELY AN HOUR LATER RETURNED TO VEHICLE CRANKED UP TRUCK AND WENT TO LEAVE (IN REVERSE) WHEN I CUT THE WHEEL THE TRUCK HAD NO POWER STEERING AND SO I PRESSED THE BRAKE AND IT WAS BARELY WORKING, LUCKILY I WASN'T GOING TO FAST AND WAS ABLE TO STOP BEFORE HITTING THE VEHICLE BEHIND ME. CHECK ESC LIGHT CAME ON. HAD TO DISCONNECT THE BATTERY TO RESET THE COMPUTER
Corrective Action:
WAS ON VACATION AND WENT TO EAT SUPPER APPROXIMATELY AN HOUR LATER RETURNED TO VEHICLE CRANKED UP TRUCK AND WENT TO LEAVE (IN REVERSE) WHEN I CUT THE WHEEL THE TRUCK HAD NO POWER STEERING AND SO I PRESSED THE BRAKE AND IT WAS BARELY WORKING, LUCKILY I WASN'T GOING TO FAST AND WAS ABLE TO STOP BEFORE HITTING THE VEHICLE BEHIND ME. CHECK ESC LIGHT CAME ON. HAD TO DISCONNECT THE BATTERY TO RESET THE COMPUTER
Additional Notes:
WAS ON VACATION AND WENT TO EAT SUPPER APPROXIMATELY AN HOUR LATER RETURNED TO VEHICLE CRANKED UP TRUCK AND WENT TO LEAVE (IN REVERSE) WHEN I CUT THE WHEEL THE TRUCK HAD NO POWER STEERING AND SO I PRESSED THE BRAKE AND IT WAS BARELY WORKING, LUCKILY I WASN'T GOING TO FAST AND WAS ABLE TO STOP BEFORE HITTING THE VEHICLE BEHIND ME. CHECK ESC LIGHT CAME ON. HAD TO DISCONNECT THE BATTERY TO RESET THE COMPUTER
Mfg Campaign: 11348513
Recall Date: Aug 10, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE FOLLOWING ALL TAKES PLACE WHILE DRIVING THE VEHICLE ON THE INTERSTATE AND CITY, AT HIGHER RATES OF SPEED AND WHEN TRAVELING AT A SLOWER SPEED - WHICH IS AN EXTREME DANGER - EVERY DASH WARNING LIGHT CAME ON AND WARNING MESSAGES FLASH (BRAKES, STEERING, TRAILER, FUEL, ETC) ROLL FROM MESSAGE TO MESSAGE, BRAKES GET SOFT AND HARD TO STOP, TRUCK TRIED TO STALL AND SLOWED DOWN LIKE IT WAS LOSING POWER (THIS HAPPENED WHILE ROLLING AT 45 MPH), AC STOPPED WORKING (FAN WORKING BUT COLD AIR STOPS), TRUCK LUNGED FORWARD WHILE ENGAGING THE BRAKES TO SLOW DOWN AT A RED LIGHT, STEERING DEFINITELY STIFFER DUE TO LACK OF POWER ASSIST. THESE SAME MESSAGES AND WARNING LIGHTS WILL ALSO CONTINUE TO FLASH WHEN THE TRUCK IS PARKED. THIS ISSUE STARTED AT 3300 MILES ON JULY 8TH, THEN IT HAPPENED AGAIN JULY 24TH, THEN AGAIN AUG 4TH/5TH.
Corrective Action:
THE FOLLOWING ALL TAKES PLACE WHILE DRIVING THE VEHICLE ON THE INTERSTATE AND CITY, AT HIGHER RATES OF SPEED AND WHEN TRAVELING AT A SLOWER SPEED - WHICH IS AN EXTREME DANGER - EVERY DASH WARNING LIGHT CAME ON AND WARNING MESSAGES FLASH (BRAKES, STEERING, TRAILER, FUEL, ETC) ROLL FROM MESSAGE TO MESSAGE, BRAKES GET SOFT AND HARD TO STOP, TRUCK TRIED TO STALL AND SLOWED DOWN LIKE IT WAS LOSING POWER (THIS HAPPENED WHILE ROLLING AT 45 MPH), AC STOPPED WORKING (FAN WORKING BUT COLD AIR STOPS), TRUCK LUNGED FORWARD WHILE ENGAGING THE BRAKES TO SLOW DOWN AT A RED LIGHT, STEERING DEFINITELY STIFFER DUE TO LACK OF POWER ASSIST. THESE SAME MESSAGES AND WARNING LIGHTS WILL ALSO CONTINUE TO FLASH WHEN THE TRUCK IS PARKED. THIS ISSUE STARTED AT 3300 MILES ON JULY 8TH, THEN IT HAPPENED AGAIN JULY 24TH, THEN AGAIN AUG 4TH/5TH.
Additional Notes:
THE FOLLOWING ALL TAKES PLACE WHILE DRIVING THE VEHICLE ON THE INTERSTATE AND CITY, AT HIGHER RATES OF SPEED AND WHEN TRAVELING AT A SLOWER SPEED - WHICH IS AN EXTREME DANGER - EVERY DASH WARNING LIGHT CAME ON AND WARNING MESSAGES FLASH (BRAKES, STEERING, TRAILER, FUEL, ETC) ROLL FROM MESSAGE TO MESSAGE, BRAKES GET SOFT AND HARD TO STOP, TRUCK TRIED TO STALL AND SLOWED DOWN LIKE IT WAS LOSING POWER (THIS HAPPENED WHILE ROLLING AT 45 MPH), AC STOPPED WORKING (FAN WORKING BUT COLD AIR STOPS), TRUCK LUNGED FORWARD WHILE ENGAGING THE BRAKES TO SLOW DOWN AT A RED LIGHT, STEERING DEFINITELY STIFFER DUE TO LACK OF POWER ASSIST. THESE SAME MESSAGES AND WARNING LIGHTS WILL ALSO CONTINUE TO FLASH WHEN THE TRUCK IS PARKED. THIS ISSUE STARTED AT 3300 MILES ON JULY 8TH, THEN IT HAPPENED AGAIN JULY 24TH, THEN AGAIN AUG 4TH/5TH.
Mfg Campaign: 11343608
Recall Date: Aug 6, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE FOLLOWING ALL TAKES PLACE WHILE DRIVING THE VEHICLE ON THE INTERSTATE AND CITY, AT HIGHER RATES OF SPEED AND WHEN TRAVELING AT A SLOWER SPEED - WHICH IS AN EXTREME DANGER - EVERY DASH WARNING LIGHT CAME ON AND WARNING MESSAGES FLASH (BRAKES, STEERING, TRAILER, FUEL, ETC) ROLL FROM MESSAGE TO MESSAGE, BRAKES GET SOFT AND HARD TO STOP, TRUCK TRIED TO STALL AND SLOWED DOWN LIKE IT WAS LOSING POWER (THIS HAPPENED WHILE ROLLING AT 45 MPH), AC STOPPED WORKING (FAN WORKING BUT COLD AIR STOPS), TRUCK LUNGED FORWARD WHILE ENGAGING THE BRAKES TO SLOW DOWN AT A RED LIGHT, STEERING DEFINITELY STIFFER DUE TO LACK OF POWER ASSIST. THESE SAME MESSAGES AND WARNING LIGHTS WILL ALSO CONTINUE TO FLASH WHEN THE TRUCK IS PARKED. THIS ISSUE STARTED AT 3300 MILES ON JULY 8TH, THEN IT HAPPENED AGAIN JULY 24TH, THEN AGAIN AUG 4TH/5TH.
Corrective Action:
THE FOLLOWING ALL TAKES PLACE WHILE DRIVING THE VEHICLE ON THE INTERSTATE AND CITY, AT HIGHER RATES OF SPEED AND WHEN TRAVELING AT A SLOWER SPEED - WHICH IS AN EXTREME DANGER - EVERY DASH WARNING LIGHT CAME ON AND WARNING MESSAGES FLASH (BRAKES, STEERING, TRAILER, FUEL, ETC) ROLL FROM MESSAGE TO MESSAGE, BRAKES GET SOFT AND HARD TO STOP, TRUCK TRIED TO STALL AND SLOWED DOWN LIKE IT WAS LOSING POWER (THIS HAPPENED WHILE ROLLING AT 45 MPH), AC STOPPED WORKING (FAN WORKING BUT COLD AIR STOPS), TRUCK LUNGED FORWARD WHILE ENGAGING THE BRAKES TO SLOW DOWN AT A RED LIGHT, STEERING DEFINITELY STIFFER DUE TO LACK OF POWER ASSIST. THESE SAME MESSAGES AND WARNING LIGHTS WILL ALSO CONTINUE TO FLASH WHEN THE TRUCK IS PARKED. THIS ISSUE STARTED AT 3300 MILES ON JULY 8TH, THEN IT HAPPENED AGAIN JULY 24TH, THEN AGAIN AUG 4TH/5TH.
Additional Notes:
THE FOLLOWING ALL TAKES PLACE WHILE DRIVING THE VEHICLE ON THE INTERSTATE AND CITY, AT HIGHER RATES OF SPEED AND WHEN TRAVELING AT A SLOWER SPEED - WHICH IS AN EXTREME DANGER - EVERY DASH WARNING LIGHT CAME ON AND WARNING MESSAGES FLASH (BRAKES, STEERING, TRAILER, FUEL, ETC) ROLL FROM MESSAGE TO MESSAGE, BRAKES GET SOFT AND HARD TO STOP, TRUCK TRIED TO STALL AND SLOWED DOWN LIKE IT WAS LOSING POWER (THIS HAPPENED WHILE ROLLING AT 45 MPH), AC STOPPED WORKING (FAN WORKING BUT COLD AIR STOPS), TRUCK LUNGED FORWARD WHILE ENGAGING THE BRAKES TO SLOW DOWN AT A RED LIGHT, STEERING DEFINITELY STIFFER DUE TO LACK OF POWER ASSIST. THESE SAME MESSAGES AND WARNING LIGHTS WILL ALSO CONTINUE TO FLASH WHEN THE TRUCK IS PARKED. THIS ISSUE STARTED AT 3300 MILES ON JULY 8TH, THEN IT HAPPENED AGAIN JULY 24TH, THEN AGAIN AUG 4TH/5TH.
Mfg Campaign: 11343608
Recall Date: Aug 6, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
THE FOLLOWING ALL TAKES PLACE WHILE DRIVING THE VEHICLE ON THE INTERSTATE AND CITY, AT HIGHER RATES OF SPEED AND WHEN TRAVELING AT A SLOWER SPEED - WHICH IS AN EXTREME DANGER - EVERY DASH WARNING LIGHT CAME ON AND WARNING MESSAGES FLASH (BRAKES, STEERING, TRAILER, FUEL, ETC) ROLL FROM MESSAGE TO MESSAGE, BRAKES GET SOFT AND HARD TO STOP, TRUCK TRIED TO STALL AND SLOWED DOWN LIKE IT WAS LOSING POWER (THIS HAPPENED WHILE ROLLING AT 45 MPH), AC STOPPED WORKING (FAN WORKING BUT COLD AIR STOPS), TRUCK LUNGED FORWARD WHILE ENGAGING THE BRAKES TO SLOW DOWN AT A RED LIGHT, STEERING DEFINITELY STIFFER DUE TO LACK OF POWER ASSIST. THESE SAME MESSAGES AND WARNING LIGHTS WILL ALSO CONTINUE TO FLASH WHEN THE TRUCK IS PARKED. THIS ISSUE STARTED AT 3300 MILES ON JULY 8TH, THEN IT HAPPENED AGAIN JULY 24TH, THEN AGAIN AUG 4TH/5TH.
Corrective Action:
THE FOLLOWING ALL TAKES PLACE WHILE DRIVING THE VEHICLE ON THE INTERSTATE AND CITY, AT HIGHER RATES OF SPEED AND WHEN TRAVELING AT A SLOWER SPEED - WHICH IS AN EXTREME DANGER - EVERY DASH WARNING LIGHT CAME ON AND WARNING MESSAGES FLASH (BRAKES, STEERING, TRAILER, FUEL, ETC) ROLL FROM MESSAGE TO MESSAGE, BRAKES GET SOFT AND HARD TO STOP, TRUCK TRIED TO STALL AND SLOWED DOWN LIKE IT WAS LOSING POWER (THIS HAPPENED WHILE ROLLING AT 45 MPH), AC STOPPED WORKING (FAN WORKING BUT COLD AIR STOPS), TRUCK LUNGED FORWARD WHILE ENGAGING THE BRAKES TO SLOW DOWN AT A RED LIGHT, STEERING DEFINITELY STIFFER DUE TO LACK OF POWER ASSIST. THESE SAME MESSAGES AND WARNING LIGHTS WILL ALSO CONTINUE TO FLASH WHEN THE TRUCK IS PARKED. THIS ISSUE STARTED AT 3300 MILES ON JULY 8TH, THEN IT HAPPENED AGAIN JULY 24TH, THEN AGAIN AUG 4TH/5TH.
Additional Notes:
THE FOLLOWING ALL TAKES PLACE WHILE DRIVING THE VEHICLE ON THE INTERSTATE AND CITY, AT HIGHER RATES OF SPEED AND WHEN TRAVELING AT A SLOWER SPEED - WHICH IS AN EXTREME DANGER - EVERY DASH WARNING LIGHT CAME ON AND WARNING MESSAGES FLASH (BRAKES, STEERING, TRAILER, FUEL, ETC) ROLL FROM MESSAGE TO MESSAGE, BRAKES GET SOFT AND HARD TO STOP, TRUCK TRIED TO STALL AND SLOWED DOWN LIKE IT WAS LOSING POWER (THIS HAPPENED WHILE ROLLING AT 45 MPH), AC STOPPED WORKING (FAN WORKING BUT COLD AIR STOPS), TRUCK LUNGED FORWARD WHILE ENGAGING THE BRAKES TO SLOW DOWN AT A RED LIGHT, STEERING DEFINITELY STIFFER DUE TO LACK OF POWER ASSIST. THESE SAME MESSAGES AND WARNING LIGHTS WILL ALSO CONTINUE TO FLASH WHEN THE TRUCK IS PARKED. THIS ISSUE STARTED AT 3300 MILES ON JULY 8TH, THEN IT HAPPENED AGAIN JULY 24TH, THEN AGAIN AUG 4TH/5TH.
Mfg Campaign: 11343608
Recall Date: Aug 6, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE CHECK ENGINE AND SERVICE BRAKING SYSTEM WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE ENGINE POWER REDUCED AND POWER STEERING ASSIST FAILURE MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE POWER STEERING WAS TEMPORARY AND RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JOE BASIL CHEVROLET (5111 TRANSIT RD, DEPEW, NY 14043, (716)683-6800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKING SYSTEM NEEDED TO BE REPROGRAMMED. THE CONTACT WAS INFORMED THAT THE BRAKE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 20V116000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REPAIR WAS PERFORMED. THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE POWER STEERING FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,451.
Corrective Action:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE CHECK ENGINE AND SERVICE BRAKING SYSTEM WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE ENGINE POWER REDUCED AND POWER STEERING ASSIST FAILURE MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE POWER STEERING WAS TEMPORARY AND RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JOE BASIL CHEVROLET (5111 TRANSIT RD, DEPEW, NY 14043, (716)683-6800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKING SYSTEM NEEDED TO BE REPROGRAMMED. THE CONTACT WAS INFORMED THAT THE BRAKE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 20V116000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REPAIR WAS PERFORMED. THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE POWER STEERING FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,451.
Additional Notes:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE CHECK ENGINE AND SERVICE BRAKING SYSTEM WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE ENGINE POWER REDUCED AND POWER STEERING ASSIST FAILURE MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE POWER STEERING WAS TEMPORARY AND RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JOE BASIL CHEVROLET (5111 TRANSIT RD, DEPEW, NY 14043, (716)683-6800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKING SYSTEM NEEDED TO BE REPROGRAMMED. THE CONTACT WAS INFORMED THAT THE BRAKE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 20V116000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REPAIR WAS PERFORMED. THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE POWER STEERING FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,451.
Mfg Campaign: 11342317
Recall Date: Jul 30, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE CHECK ENGINE AND SERVICE BRAKING SYSTEM WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE ENGINE POWER REDUCED AND POWER STEERING ASSIST FAILURE MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE POWER STEERING WAS TEMPORARY AND RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JOE BASIL CHEVROLET (5111 TRANSIT RD, DEPEW, NY 14043, (716)683-6800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKING SYSTEM NEEDED TO BE REPROGRAMMED. THE CONTACT WAS INFORMED THAT THE BRAKE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 20V116000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REPAIR WAS PERFORMED. THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE POWER STEERING FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,451.
Corrective Action:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE CHECK ENGINE AND SERVICE BRAKING SYSTEM WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE ENGINE POWER REDUCED AND POWER STEERING ASSIST FAILURE MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE POWER STEERING WAS TEMPORARY AND RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JOE BASIL CHEVROLET (5111 TRANSIT RD, DEPEW, NY 14043, (716)683-6800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKING SYSTEM NEEDED TO BE REPROGRAMMED. THE CONTACT WAS INFORMED THAT THE BRAKE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 20V116000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REPAIR WAS PERFORMED. THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE POWER STEERING FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,451.
Additional Notes:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE CHECK ENGINE AND SERVICE BRAKING SYSTEM WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE ENGINE POWER REDUCED AND POWER STEERING ASSIST FAILURE MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE POWER STEERING WAS TEMPORARY AND RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JOE BASIL CHEVROLET (5111 TRANSIT RD, DEPEW, NY 14043, (716)683-6800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKING SYSTEM NEEDED TO BE REPROGRAMMED. THE CONTACT WAS INFORMED THAT THE BRAKE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 20V116000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REPAIR WAS PERFORMED. THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE POWER STEERING FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,451.
Mfg Campaign: 11342317
Recall Date: Jul 30, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE CHECK ENGINE AND SERVICE BRAKING SYSTEM WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE ENGINE POWER REDUCED AND POWER STEERING ASSIST FAILURE MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE POWER STEERING WAS TEMPORARY AND RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JOE BASIL CHEVROLET (5111 TRANSIT RD, DEPEW, NY 14043, (716)683-6800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKING SYSTEM NEEDED TO BE REPROGRAMMED. THE CONTACT WAS INFORMED THAT THE BRAKE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 20V116000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REPAIR WAS PERFORMED. THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE POWER STEERING FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,451.
Corrective Action:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE CHECK ENGINE AND SERVICE BRAKING SYSTEM WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE ENGINE POWER REDUCED AND POWER STEERING ASSIST FAILURE MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE POWER STEERING WAS TEMPORARY AND RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JOE BASIL CHEVROLET (5111 TRANSIT RD, DEPEW, NY 14043, (716)683-6800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKING SYSTEM NEEDED TO BE REPROGRAMMED. THE CONTACT WAS INFORMED THAT THE BRAKE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 20V116000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REPAIR WAS PERFORMED. THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE POWER STEERING FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,451.
Additional Notes:
TL* THE CONTACT OWNS A 2020 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE CHECK ENGINE AND SERVICE BRAKING SYSTEM WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE ENGINE POWER REDUCED AND POWER STEERING ASSIST FAILURE MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE POWER STEERING WAS TEMPORARY AND RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO JOE BASIL CHEVROLET (5111 TRANSIT RD, DEPEW, NY 14043, (716)683-6800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKING SYSTEM NEEDED TO BE REPROGRAMMED. THE CONTACT WAS INFORMED THAT THE BRAKE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 20V116000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REPAIR WAS PERFORMED. THE MECHANIC WAS UNABLE TO IDENTIFY THE CAUSE OF THE POWER STEERING FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,451.
Mfg Campaign: 11342317
Recall Date: Jul 30, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
STARTED THE ENGINE AND HAD NO POWER STEERING. I HAD A MESSAGE THAT SAID SERVICE ECS I BELIEVE. POWER STEERING HAS STARTED WORKING AGAIN SINCE.
Corrective Action:
STARTED THE ENGINE AND HAD NO POWER STEERING. I HAD A MESSAGE THAT SAID SERVICE ECS I BELIEVE. POWER STEERING HAS STARTED WORKING AGAIN SINCE.
Additional Notes:
STARTED THE ENGINE AND HAD NO POWER STEERING. I HAD A MESSAGE THAT SAID SERVICE ECS I BELIEVE. POWER STEERING HAS STARTED WORKING AGAIN SINCE.
Mfg Campaign: 11340368
Recall Date: Jul 20, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN I STOP SLOWLY THE BRAKE PEDAL STARTS TO MAKE A NOISE AND STARTS TO SHAKE. YOU CAN LITERALLY FEEL YOUR FOOT SHAKING WHEN STOPPING SLOWLY. IT DOES NOT MAKE IT EVERY TIME BUT WHEN IT DOES IT MAKES IT LIKE 4 TIMES. I FIRST NOTICED THIS WHEN DRIVING ON THE HIGHWAY WHILE ON A ROAD TRIP THEN IT STARTED DOING IT ON THE CITY STREET. IT DOES IT WHEN YOU ARE MAKING A STOP BUT HAVENT STOPPED COMPLETELY BECAUSE WHEN YOU COME TO A COMPLETE STOP IT STOPS DOING IT.
Corrective Action:
WHEN I STOP SLOWLY THE BRAKE PEDAL STARTS TO MAKE A NOISE AND STARTS TO SHAKE. YOU CAN LITERALLY FEEL YOUR FOOT SHAKING WHEN STOPPING SLOWLY. IT DOES NOT MAKE IT EVERY TIME BUT WHEN IT DOES IT MAKES IT LIKE 4 TIMES. I FIRST NOTICED THIS WHEN DRIVING ON THE HIGHWAY WHILE ON A ROAD TRIP THEN IT STARTED DOING IT ON THE CITY STREET. IT DOES IT WHEN YOU ARE MAKING A STOP BUT HAVENT STOPPED COMPLETELY BECAUSE WHEN YOU COME TO A COMPLETE STOP IT STOPS DOING IT.
Additional Notes:
WHEN I STOP SLOWLY THE BRAKE PEDAL STARTS TO MAKE A NOISE AND STARTS TO SHAKE. YOU CAN LITERALLY FEEL YOUR FOOT SHAKING WHEN STOPPING SLOWLY. IT DOES NOT MAKE IT EVERY TIME BUT WHEN IT DOES IT MAKES IT LIKE 4 TIMES. I FIRST NOTICED THIS WHEN DRIVING ON THE HIGHWAY WHILE ON A ROAD TRIP THEN IT STARTED DOING IT ON THE CITY STREET. IT DOES IT WHEN YOU ARE MAKING A STOP BUT HAVENT STOPPED COMPLETELY BECAUSE WHEN YOU COME TO A COMPLETE STOP IT STOPS DOING IT.
Mfg Campaign: 11340002
Recall Date: Jul 17, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS VEHICLE WAS DELIVERED TO ME IN LATE MARCH 2020. NEW SMYRNA BEACH CHEVROLET SOLD ME TWO FAULTY VEHICLES. THE FIRST THEY TOOK BACK AND NOW THIS SECOND VEHICLES BACK UP CAMERA WORKS INTERMITTENTLY FROM DAY ONE. GM NOR THE DEALER SHIP CAN LOCATE THE REPLACEMENT PART AND THIS HAS BEEN ON-GOING FOR 3 MONTHS NOW. I DO NOT FEEL SAFE DRIVING A VEHICLE THAT HAS A FAULTY CAMERA. I FEAR THAT AS A RESULT, BODILY INJURY COULD RESULT TO SOMEONE ELSE. GM HAS FAILED TO GIVE ME AN ETA ON THE PART, FAILED TO PUT ME IN A LOANER VEHICLE, AND FAILED TO RESOLVE THE PROBLEM BY OFFERING ADEQUATE TRADE ASSISTANCE TO GET ME INTO A WORKING VEHICLE.
Corrective Action:
THIS VEHICLE WAS DELIVERED TO ME IN LATE MARCH 2020. NEW SMYRNA BEACH CHEVROLET SOLD ME TWO FAULTY VEHICLES. THE FIRST THEY TOOK BACK AND NOW THIS SECOND VEHICLES BACK UP CAMERA WORKS INTERMITTENTLY FROM DAY ONE. GM NOR THE DEALER SHIP CAN LOCATE THE REPLACEMENT PART AND THIS HAS BEEN ON-GOING FOR 3 MONTHS NOW. I DO NOT FEEL SAFE DRIVING A VEHICLE THAT HAS A FAULTY CAMERA. I FEAR THAT AS A RESULT, BODILY INJURY COULD RESULT TO SOMEONE ELSE. GM HAS FAILED TO GIVE ME AN ETA ON THE PART, FAILED TO PUT ME IN A LOANER VEHICLE, AND FAILED TO RESOLVE THE PROBLEM BY OFFERING ADEQUATE TRADE ASSISTANCE TO GET ME INTO A WORKING VEHICLE.
Additional Notes:
THIS VEHICLE WAS DELIVERED TO ME IN LATE MARCH 2020. NEW SMYRNA BEACH CHEVROLET SOLD ME TWO FAULTY VEHICLES. THE FIRST THEY TOOK BACK AND NOW THIS SECOND VEHICLES BACK UP CAMERA WORKS INTERMITTENTLY FROM DAY ONE. GM NOR THE DEALER SHIP CAN LOCATE THE REPLACEMENT PART AND THIS HAS BEEN ON-GOING FOR 3 MONTHS NOW. I DO NOT FEEL SAFE DRIVING A VEHICLE THAT HAS A FAULTY CAMERA. I FEAR THAT AS A RESULT, BODILY INJURY COULD RESULT TO SOMEONE ELSE. GM HAS FAILED TO GIVE ME AN ETA ON THE PART, FAILED TO PUT ME IN A LOANER VEHICLE, AND FAILED TO RESOLVE THE PROBLEM BY OFFERING ADEQUATE TRADE ASSISTANCE TO GET ME INTO A WORKING VEHICLE.
Mfg Campaign: 11340017
Recall Date: Jul 17, 2020
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
THIS VEHICLE WAS DELIVERED TO ME IN LATE MARCH 2020. NEW SMYRNA BEACH CHEVROLET SOLD ME TWO FAULTY VEHICLES. THE FIRST THEY TOOK BACK AND NOW THIS SECOND VEHICLES BACK UP CAMERA WORKS INTERMITTENTLY FROM DAY ONE. GM NOR THE DEALER SHIP CAN LOCATE THE REPLACEMENT PART AND THIS HAS BEEN ON-GOING FOR 3 MONTHS NOW. I DO NOT FEEL SAFE DRIVING A VEHICLE THAT HAS A FAULTY CAMERA. I FEAR THAT AS A RESULT, BODILY INJURY COULD RESULT TO SOMEONE ELSE. GM HAS FAILED TO GIVE ME AN ETA ON THE PART, FAILED TO PUT ME IN A LOANER VEHICLE, AND FAILED TO RESOLVE THE PROBLEM BY OFFERING ADEQUATE TRADE ASSISTANCE TO GET ME INTO A WORKING VEHICLE.
Corrective Action:
THIS VEHICLE WAS DELIVERED TO ME IN LATE MARCH 2020. NEW SMYRNA BEACH CHEVROLET SOLD ME TWO FAULTY VEHICLES. THE FIRST THEY TOOK BACK AND NOW THIS SECOND VEHICLES BACK UP CAMERA WORKS INTERMITTENTLY FROM DAY ONE. GM NOR THE DEALER SHIP CAN LOCATE THE REPLACEMENT PART AND THIS HAS BEEN ON-GOING FOR 3 MONTHS NOW. I DO NOT FEEL SAFE DRIVING A VEHICLE THAT HAS A FAULTY CAMERA. I FEAR THAT AS A RESULT, BODILY INJURY COULD RESULT TO SOMEONE ELSE. GM HAS FAILED TO GIVE ME AN ETA ON THE PART, FAILED TO PUT ME IN A LOANER VEHICLE, AND FAILED TO RESOLVE THE PROBLEM BY OFFERING ADEQUATE TRADE ASSISTANCE TO GET ME INTO A WORKING VEHICLE.
Additional Notes:
THIS VEHICLE WAS DELIVERED TO ME IN LATE MARCH 2020. NEW SMYRNA BEACH CHEVROLET SOLD ME TWO FAULTY VEHICLES. THE FIRST THEY TOOK BACK AND NOW THIS SECOND VEHICLES BACK UP CAMERA WORKS INTERMITTENTLY FROM DAY ONE. GM NOR THE DEALER SHIP CAN LOCATE THE REPLACEMENT PART AND THIS HAS BEEN ON-GOING FOR 3 MONTHS NOW. I DO NOT FEEL SAFE DRIVING A VEHICLE THAT HAS A FAULTY CAMERA. I FEAR THAT AS A RESULT, BODILY INJURY COULD RESULT TO SOMEONE ELSE. GM HAS FAILED TO GIVE ME AN ETA ON THE PART, FAILED TO PUT ME IN A LOANER VEHICLE, AND FAILED TO RESOLVE THE PROBLEM BY OFFERING ADEQUATE TRADE ASSISTANCE TO GET ME INTO A WORKING VEHICLE.
Mfg Campaign: 11340017
Recall Date: Jul 17, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS VEHICLE WAS DELIVERED TO ME IN LATE MARCH 2020. NEW SMYRNA BEACH CHEVROLET SOLD ME TWO FAULTY VEHICLES. THE FIRST THEY TOOK BACK AND NOW THIS SECOND VEHICLES BACK UP CAMERA WORKS INTERMITTENTLY FROM DAY ONE. GM NOR THE DEALER SHIP CAN LOCATE THE REPLACEMENT PART AND THIS HAS BEEN ON-GOING FOR 3 MONTHS NOW. I DO NOT FEEL SAFE DRIVING A VEHICLE THAT HAS A FAULTY CAMERA. I FEAR THAT AS A RESULT, BODILY INJURY COULD RESULT TO SOMEONE ELSE. GM HAS FAILED TO GIVE ME AN ETA ON THE PART, FAILED TO PUT ME IN A LOANER VEHICLE, AND FAILED TO RESOLVE THE PROBLEM BY OFFERING ADEQUATE TRADE ASSISTANCE TO GET ME INTO A WORKING VEHICLE.
Corrective Action:
THIS VEHICLE WAS DELIVERED TO ME IN LATE MARCH 2020. NEW SMYRNA BEACH CHEVROLET SOLD ME TWO FAULTY VEHICLES. THE FIRST THEY TOOK BACK AND NOW THIS SECOND VEHICLES BACK UP CAMERA WORKS INTERMITTENTLY FROM DAY ONE. GM NOR THE DEALER SHIP CAN LOCATE THE REPLACEMENT PART AND THIS HAS BEEN ON-GOING FOR 3 MONTHS NOW. I DO NOT FEEL SAFE DRIVING A VEHICLE THAT HAS A FAULTY CAMERA. I FEAR THAT AS A RESULT, BODILY INJURY COULD RESULT TO SOMEONE ELSE. GM HAS FAILED TO GIVE ME AN ETA ON THE PART, FAILED TO PUT ME IN A LOANER VEHICLE, AND FAILED TO RESOLVE THE PROBLEM BY OFFERING ADEQUATE TRADE ASSISTANCE TO GET ME INTO A WORKING VEHICLE.
Additional Notes:
THIS VEHICLE WAS DELIVERED TO ME IN LATE MARCH 2020. NEW SMYRNA BEACH CHEVROLET SOLD ME TWO FAULTY VEHICLES. THE FIRST THEY TOOK BACK AND NOW THIS SECOND VEHICLES BACK UP CAMERA WORKS INTERMITTENTLY FROM DAY ONE. GM NOR THE DEALER SHIP CAN LOCATE THE REPLACEMENT PART AND THIS HAS BEEN ON-GOING FOR 3 MONTHS NOW. I DO NOT FEEL SAFE DRIVING A VEHICLE THAT HAS A FAULTY CAMERA. I FEAR THAT AS A RESULT, BODILY INJURY COULD RESULT TO SOMEONE ELSE. GM HAS FAILED TO GIVE ME AN ETA ON THE PART, FAILED TO PUT ME IN A LOANER VEHICLE, AND FAILED TO RESOLVE THE PROBLEM BY OFFERING ADEQUATE TRADE ASSISTANCE TO GET ME INTO A WORKING VEHICLE.
Mfg Campaign: 11340017
Recall Date: Jul 17, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE SYSTEM FAILURE ON 2020 CHEVROLET SILVERADO 1500. MULTIPLE DASH WARNINGS NOTIFYING OF BRAKE FAILURE, ESC FAILURE, AND SERVICE BRAKE SYSTEM WARNING
Corrective Action:
BRAKE SYSTEM FAILURE ON 2020 CHEVROLET SILVERADO 1500. MULTIPLE DASH WARNINGS NOTIFYING OF BRAKE FAILURE, ESC FAILURE, AND SERVICE BRAKE SYSTEM WARNING
Additional Notes:
BRAKE SYSTEM FAILURE ON 2020 CHEVROLET SILVERADO 1500. MULTIPLE DASH WARNINGS NOTIFYING OF BRAKE FAILURE, ESC FAILURE, AND SERVICE BRAKE SYSTEM WARNING
Mfg Campaign: 11338941
Recall Date: Jul 12, 2020
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