Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 Chevrolet Silverado 1500 vehicles. The sensing diagnostic module (SDM) was left in manufacturing mode and not activated at the assembly plant prior to shipment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222387870
Recall Date: Nov 23, 2022
General Motors, Llc
Safety Issue:
General Motors (GM) has decided that certain 2022 model year Chevrolet Silverado, and GMC Sierra vehicles equipped with an accessory sport bar. The accessory sport bar contains a high-mounted brake light that may not function. In addition, it may block the vehicle's existing high-mounted brake light. As such, these vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "lamps, reflective devices, and associated equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368110
Recall Date: Jun 30, 2022
Consumer Complaints
471 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Periodically at low speeds my transmission will hard shift. This causes my vehicle to lurch forward. This has happened several times to me. I have taken it to my Chevrolet dealership and have been told that this is a known problem but nothing they the dealership can do about it! I can only speculate but they are waiting for GM to make a decision on what must be done. I believe the transmission is mechanically faulty.
Corrective Action:
Periodically at low speeds my transmission will hard shift. This causes my vehicle to lurch forward. This has happened several times to me. I have taken it to my Chevrolet dealership and have been told that this is a known problem but nothing they the dealership can do about it! I can only speculate but they are waiting for GM to make a decision on what must be done. I believe the transmission is mechanically faulty.
Additional Notes:
Periodically at low speeds my transmission will hard shift. This causes my vehicle to lurch forward. This has happened several times to me. I have taken it to my Chevrolet dealership and have been told that this is a known problem but nothing they the dealership can do about it! I can only speculate but they are waiting for GM to make a decision on what must be done. I believe the transmission is mechanically faulty.
Mfg Campaign: 11596254
Recall Date: Jun 24, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I'm frequently seeing a "Service Power Steering. Drive with Care" message on my dashboard. This has happened multiple times (e.g., 6-8 times) on single 20-mile drive during heavy downpour . I had the issue checked immediately by the dealer. While they couldn't replicate the exact scenario (they only saw the message once), they did apply a pending software update. Unfortunately, the message reappeared after a few days and continues to come and go sporadically. Several other vehicle owners have also reported this message online, but there seems to be no clear explanation yet. Interestingly, I've noticed the message seems to correlate more frequently with using the 120V outlet for powering accessories. Given this "programmed message" likely triggers based on specific scenarios, there must be identifiable conditions causing it. The message appears at various speeds (city/highway) and during both straight driving and turns. I'm sharing this information to raise awareness and encourage others experiencing this issue to contact their dealership. By reporting similar situations, we can hopefully push for a proper diagnosis and solution.
Corrective Action:
I'm frequently seeing a "Service Power Steering. Drive with Care" message on my dashboard. This has happened multiple times (e.g., 6-8 times) on single 20-mile drive during heavy downpour . I had the issue checked immediately by the dealer. While they couldn't replicate the exact scenario (they only saw the message once), they did apply a pending software update. Unfortunately, the message reappeared after a few days and continues to come and go sporadically. Several other vehicle owners have also reported this message online, but there seems to be no clear explanation yet. Interestingly, I've noticed the message seems to correlate more frequently with using the 120V outlet for powering accessories. Given this "programmed message" likely triggers based on specific scenarios, there must be identifiable conditions causing it. The message appears at various speeds (city/highway) and during both straight driving and turns. I'm sharing this information to raise awareness and encourage others experiencing this issue to contact their dealership. By reporting similar situations, we can hopefully push for a proper diagnosis and solution.
Additional Notes:
I'm frequently seeing a "Service Power Steering. Drive with Care" message on my dashboard. This has happened multiple times (e.g., 6-8 times) on single 20-mile drive during heavy downpour . I had the issue checked immediately by the dealer. While they couldn't replicate the exact scenario (they only saw the message once), they did apply a pending software update. Unfortunately, the message reappeared after a few days and continues to come and go sporadically. Several other vehicle owners have also reported this message online, but there seems to be no clear explanation yet. Interestingly, I've noticed the message seems to correlate more frequently with using the 120V outlet for powering accessories. Given this "programmed message" likely triggers based on specific scenarios, there must be identifiable conditions causing it. The message appears at various speeds (city/highway) and during both straight driving and turns. I'm sharing this information to raise awareness and encourage others experiencing this issue to contact their dealership. By reporting similar situations, we can hopefully push for a proper diagnosis and solution.
Mfg Campaign: 11594501
Recall Date: Jun 15, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine started misfiring at 33,000 miles, dealer replaced fuel injector still happening. Now they are breaking down the engine to check the cam shaft, I guess I will see my truck in 2 - 3 weeks. Front collision warning not working properly for the second time within a year. Dealer says they are replacing the camera.
Corrective Action:
Engine started misfiring at 33,000 miles, dealer replaced fuel injector still happening. Now they are breaking down the engine to check the cam shaft, I guess I will see my truck in 2 - 3 weeks. Front collision warning not working properly for the second time within a year. Dealer says they are replacing the camera.
Additional Notes:
Engine started misfiring at 33,000 miles, dealer replaced fuel injector still happening. Now they are breaking down the engine to check the cam shaft, I guess I will see my truck in 2 - 3 weeks. Front collision warning not working properly for the second time within a year. Dealer says they are replacing the camera.
Mfg Campaign: 11592386
Recall Date: Jun 4, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Engine started misfiring at 33,000 miles, dealer replaced fuel injector still happening. Now they are breaking down the engine to check the cam shaft, I guess I will see my truck in 2 - 3 weeks. Front collision warning not working properly for the second time within a year. Dealer says they are replacing the camera.
Corrective Action:
Engine started misfiring at 33,000 miles, dealer replaced fuel injector still happening. Now they are breaking down the engine to check the cam shaft, I guess I will see my truck in 2 - 3 weeks. Front collision warning not working properly for the second time within a year. Dealer says they are replacing the camera.
Additional Notes:
Engine started misfiring at 33,000 miles, dealer replaced fuel injector still happening. Now they are breaking down the engine to check the cam shaft, I guess I will see my truck in 2 - 3 weeks. Front collision warning not working properly for the second time within a year. Dealer says they are replacing the camera.
Mfg Campaign: 11592386
Recall Date: Jun 4, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2022 Chevrolet Silverado 1500. The contact stated that while driving at approximately 60 MPH, an abnormal, burning plastic odor began to emit from the vehicle coming to a complete stop. As the contact made a left turn, the contact's passenger noticed flames coming from underneath the hood of the engine. The contact and the passenger both immediately exited the vehicle upon pulling off to the shoulder of the road. The contact stated that they were unaware if any warning lights had appeared on the instrument panel during the failure. The contact lifted the hood and saw that flames had engulfed the entire passenger side of the engine bay. Authorities were called to the scene and the fire department extinguished the fire. Both a police report and a fire report were filed. No injuries were reported during the fire incident. The vehicle was initially towed to an independent mechanic but was later towed to an undisclosed location by the contact's insurance company. Both the dealer and the manufacturer were notified of the failure but neither offered the contact any assistance. The vehicle was destroyed as a result of the fire. The failure mileage was approximately 39,000.
Corrective Action:
The contact owned a 2022 Chevrolet Silverado 1500. The contact stated that while driving at approximately 60 MPH, an abnormal, burning plastic odor began to emit from the vehicle coming to a complete stop. As the contact made a left turn, the contact's passenger noticed flames coming from underneath the hood of the engine. The contact and the passenger both immediately exited the vehicle upon pulling off to the shoulder of the road. The contact stated that they were unaware if any warning lights had appeared on the instrument panel during the failure. The contact lifted the hood and saw that flames had engulfed the entire passenger side of the engine bay. Authorities were called to the scene and the fire department extinguished the fire. Both a police report and a fire report were filed. No injuries were reported during the fire incident. The vehicle was initially towed to an independent mechanic but was later towed to an undisclosed location by the contact's insurance company. Both the dealer and the manufacturer were notified of the failure but neither offered the contact any assistance. The vehicle was destroyed as a result of the fire. The failure mileage was approximately 39,000.
Additional Notes:
The contact owned a 2022 Chevrolet Silverado 1500. The contact stated that while driving at approximately 60 MPH, an abnormal, burning plastic odor began to emit from the vehicle coming to a complete stop. As the contact made a left turn, the contact's passenger noticed flames coming from underneath the hood of the engine. The contact and the passenger both immediately exited the vehicle upon pulling off to the shoulder of the road. The contact stated that they were unaware if any warning lights had appeared on the instrument panel during the failure. The contact lifted the hood and saw that flames had engulfed the entire passenger side of the engine bay. Authorities were called to the scene and the fire department extinguished the fire. Both a police report and a fire report were filed. No injuries were reported during the fire incident. The vehicle was initially towed to an independent mechanic but was later towed to an undisclosed location by the contact's insurance company. Both the dealer and the manufacturer were notified of the failure but neither offered the contact any assistance. The vehicle was destroyed as a result of the fire. The failure mileage was approximately 39,000.
Mfg Campaign: 11589253
Recall Date: May 17, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake failure warning notification and brakes went soft without warning. Almost rear ended vehicle in front of me.
Corrective Action:
Brake failure warning notification and brakes went soft without warning. Almost rear ended vehicle in front of me.
Additional Notes:
Brake failure warning notification and brakes went soft without warning. Almost rear ended vehicle in front of me.
Mfg Campaign: 11587050
Recall Date: May 5, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving, my Bose radio system went to full volume and would not respond. I tried to turn the radio off but the power button would not work. I tried to turn the volume down using both the volume knob and the volume controls on the steering wheel with negative results. If I turned the volume knob fast enough, I could get the volume to turn down, but I had to continually keep turning the knob counter-clockwise else the volume would return to full volume. I was able to pull off the road and I turned the truck off. I turned the truck back on but the volume was still at full volume. I let the truck sit around 10 minutes and was able to drive it again with normal volume. I called my dealer, Bob Jass Chevrolet in Elburn IL to report the incident. Erin said to bring the truck in to have it reprogrammed. This happened once before - summer 2023. Bob Jass Chevrolet reprogrammed it on [XXX]. Other owners have reported having this issue in the Silverado Truck forums. When this happens it is a major distraction, and it will result in someone crashing because of it. Component: Bose sound system. It is available for inspection with proper notice Safety at risk: The volume goes to full volume instantly without warning and can't be turned down. The truck must rest approximately 10 minutes to return to normal. Problem reproduced: When I reported this to the dealer in June 2023 Erin advised this has happened to other owners and she wasn't surprised. Component inspected: Bob Jass Chevrolet service department has reprogrammed the Bose sound system once before but the problem happened again on [XXX]. Warnings: No warnings - the volume jumps to full volume instantly without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving, my Bose radio system went to full volume and would not respond. I tried to turn the radio off but the power button would not work. I tried to turn the volume down using both the volume knob and the volume controls on the steering wheel with negative results. If I turned the volume knob fast enough, I could get the volume to turn down, but I had to continually keep turning the knob counter-clockwise else the volume would return to full volume. I was able to pull off the road and I turned the truck off. I turned the truck back on but the volume was still at full volume. I let the truck sit around 10 minutes and was able to drive it again with normal volume. I called my dealer, Bob Jass Chevrolet in Elburn IL to report the incident. Erin said to bring the truck in to have it reprogrammed. This happened once before - summer 2023. Bob Jass Chevrolet reprogrammed it on [XXX]. Other owners have reported having this issue in the Silverado Truck forums. When this happens it is a major distraction, and it will result in someone crashing because of it. Component: Bose sound system. It is available for inspection with proper notice Safety at risk: The volume goes to full volume instantly without warning and can't be turned down. The truck must rest approximately 10 minutes to return to normal. Problem reproduced: When I reported this to the dealer in June 2023 Erin advised this has happened to other owners and she wasn't surprised. Component inspected: Bob Jass Chevrolet service department has reprogrammed the Bose sound system once before but the problem happened again on [XXX]. Warnings: No warnings - the volume jumps to full volume instantly without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving, my Bose radio system went to full volume and would not respond. I tried to turn the radio off but the power button would not work. I tried to turn the volume down using both the volume knob and the volume controls on the steering wheel with negative results. If I turned the volume knob fast enough, I could get the volume to turn down, but I had to continually keep turning the knob counter-clockwise else the volume would return to full volume. I was able to pull off the road and I turned the truck off. I turned the truck back on but the volume was still at full volume. I let the truck sit around 10 minutes and was able to drive it again with normal volume. I called my dealer, Bob Jass Chevrolet in Elburn IL to report the incident. Erin said to bring the truck in to have it reprogrammed. This happened once before - summer 2023. Bob Jass Chevrolet reprogrammed it on [XXX]. Other owners have reported having this issue in the Silverado Truck forums. When this happens it is a major distraction, and it will result in someone crashing because of it. Component: Bose sound system. It is available for inspection with proper notice Safety at risk: The volume goes to full volume instantly without warning and can't be turned down. The truck must rest approximately 10 minutes to return to normal. Problem reproduced: When I reported this to the dealer in June 2023 Erin advised this has happened to other owners and she wasn't surprised. Component inspected: Bob Jass Chevrolet service department has reprogrammed the Bose sound system once before but the problem happened again on [XXX]. Warnings: No warnings - the volume jumps to full volume instantly without warning. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11586467
Recall Date: May 1, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Known exhaust leak issues from under the truck as well as under the hood allowing raw exhaust to enter the cab. CO levels increase to a unsafe level while leak is present. Dealer who looked at the issues states the exhaust leak is "normal". Worried about CO poisoning causing drowsiness and potential accidents being blamed on driving tired where reality is this is a byproduct of CO exposure.
Corrective Action:
Known exhaust leak issues from under the truck as well as under the hood allowing raw exhaust to enter the cab. CO levels increase to a unsafe level while leak is present. Dealer who looked at the issues states the exhaust leak is "normal". Worried about CO poisoning causing drowsiness and potential accidents being blamed on driving tired where reality is this is a byproduct of CO exposure.
Additional Notes:
Known exhaust leak issues from under the truck as well as under the hood allowing raw exhaust to enter the cab. CO levels increase to a unsafe level while leak is present. Dealer who looked at the issues states the exhaust leak is "normal". Worried about CO poisoning causing drowsiness and potential accidents being blamed on driving tired where reality is this is a byproduct of CO exposure.
Mfg Campaign: 11586157
Recall Date: Apr 30, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving on busy road and the engine cut off completely without warning on a busy Highway. The first time it happened vehicle could be restarted and get to dealership and no code and unable to figure out the cause. Second time driving again on a busy road and happened on a curve and it shut down and would not restart and then had to wait for a tow and call for police to help due to busy traffic area as well. Engine has to be completely replaced. Vehicle only has 24000 miles and is 2022. Now I’m told it needs new engine and it has been 4 weeks and backordered…how has this not been a safety issue already and a concern prior? GM should be doing more. I’m concerned to get this truck back and have the same problem again.
Corrective Action:
Driving on busy road and the engine cut off completely without warning on a busy Highway. The first time it happened vehicle could be restarted and get to dealership and no code and unable to figure out the cause. Second time driving again on a busy road and happened on a curve and it shut down and would not restart and then had to wait for a tow and call for police to help due to busy traffic area as well. Engine has to be completely replaced. Vehicle only has 24000 miles and is 2022. Now I’m told it needs new engine and it has been 4 weeks and backordered…how has this not been a safety issue already and a concern prior? GM should be doing more. I’m concerned to get this truck back and have the same problem again.
Additional Notes:
Driving on busy road and the engine cut off completely without warning on a busy Highway. The first time it happened vehicle could be restarted and get to dealership and no code and unable to figure out the cause. Second time driving again on a busy road and happened on a curve and it shut down and would not restart and then had to wait for a tow and call for police to help due to busy traffic area as well. Engine has to be completely replaced. Vehicle only has 24000 miles and is 2022. Now I’m told it needs new engine and it has been 4 weeks and backordered…how has this not been a safety issue already and a concern prior? GM should be doing more. I’m concerned to get this truck back and have the same problem again.
Mfg Campaign: 11585087
Recall Date: Apr 24, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The tailgate has become disengaged on 3 or 4 separate occurrences. I see there is a problem and a recall for 2020-24 vehicles although our vehicle is not in the recall. The problem I am having is the same as the recall. I am looking for some assistance because my issue is the same as the recall and my warrantee is about to expire. The recall covers certain 2020-2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500 and 3500 vehicles that have power unlatching tailgates. The problem occurs if water has leaked into the tailgate's electronic gate-release switch. The electronic switch may short circuit, resulting in the tailgate unlatching.
Corrective Action:
The tailgate has become disengaged on 3 or 4 separate occurrences. I see there is a problem and a recall for 2020-24 vehicles although our vehicle is not in the recall. The problem I am having is the same as the recall. I am looking for some assistance because my issue is the same as the recall and my warrantee is about to expire. The recall covers certain 2020-2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500 and 3500 vehicles that have power unlatching tailgates. The problem occurs if water has leaked into the tailgate's electronic gate-release switch. The electronic switch may short circuit, resulting in the tailgate unlatching.
Additional Notes:
The tailgate has become disengaged on 3 or 4 separate occurrences. I see there is a problem and a recall for 2020-24 vehicles although our vehicle is not in the recall. The problem I am having is the same as the recall. I am looking for some assistance because my issue is the same as the recall and my warrantee is about to expire. The recall covers certain 2020-2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500 and 3500 vehicles that have power unlatching tailgates. The problem occurs if water has leaked into the tailgate's electronic gate-release switch. The electronic switch may short circuit, resulting in the tailgate unlatching.
Mfg Campaign: 11583032
Recall Date: Apr 15, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Several times since I bought this truck new, the front turn signals fail. The blinker starts blinking very fast and if flashes a message to check the front turn signal. This has happened with both sides. Took it to the dealer 2x with a video of the dash and they say they cannot reproduce the problem. The internet is full of people with the same problems.
Corrective Action:
Several times since I bought this truck new, the front turn signals fail. The blinker starts blinking very fast and if flashes a message to check the front turn signal. This has happened with both sides. Took it to the dealer 2x with a video of the dash and they say they cannot reproduce the problem. The internet is full of people with the same problems.
Additional Notes:
Several times since I bought this truck new, the front turn signals fail. The blinker starts blinking very fast and if flashes a message to check the front turn signal. This has happened with both sides. Took it to the dealer 2x with a video of the dash and they say they cannot reproduce the problem. The internet is full of people with the same problems.
Mfg Campaign: 11582809
Recall Date: Apr 13, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while driving at various speeds, and while the vehicle was parked, the tailgate opened unintendedly. The contact stated that there was no warning light illuminated. The contact stated that he was able to monitor the tailgate through the rearview camera. The contact stated that he could only close the tailgate manually when the failure occurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 36,500.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while driving at various speeds, and while the vehicle was parked, the tailgate opened unintendedly. The contact stated that there was no warning light illuminated. The contact stated that he was able to monitor the tailgate through the rearview camera. The contact stated that he could only close the tailgate manually when the failure occurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 36,500.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while driving at various speeds, and while the vehicle was parked, the tailgate opened unintendedly. The contact stated that there was no warning light illuminated. The contact stated that he was able to monitor the tailgate through the rearview camera. The contact stated that he could only close the tailgate manually when the failure occurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 36,500.
Mfg Campaign: 11582299
Recall Date: Apr 11, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving on [XXX] where the speed limit varies from 65-75 MPH. I hit 70mph and randomly the truck jolted and dropped down to 40mph without warning. Cars swerved to avoid hitting me and I was shaken. I called the dealership who said there are no recalls and nothing to worry about, but call if it happens again. Two days later I was driving up to Pa from TN. 7 hours away from home and also on [XXX] and the truck did it again 3 times in a row. The truck was bouncing all over the highway and people trying their best to avoid me. I managed to get off but did hit and go over something when I was getting off the highway. I took the back streets and found a dealer. The transmission needs to be replaced the think, on a 2 year old truck with 50k miles. Apparently factory caused electrical issues. This truck has been an electrical nightmare since we purchased it. They need to issue a recall with all the transmission and engine issues that Chevy is experiencing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving on [XXX] where the speed limit varies from 65-75 MPH. I hit 70mph and randomly the truck jolted and dropped down to 40mph without warning. Cars swerved to avoid hitting me and I was shaken. I called the dealership who said there are no recalls and nothing to worry about, but call if it happens again. Two days later I was driving up to Pa from TN. 7 hours away from home and also on [XXX] and the truck did it again 3 times in a row. The truck was bouncing all over the highway and people trying their best to avoid me. I managed to get off but did hit and go over something when I was getting off the highway. I took the back streets and found a dealer. The transmission needs to be replaced the think, on a 2 year old truck with 50k miles. Apparently factory caused electrical issues. This truck has been an electrical nightmare since we purchased it. They need to issue a recall with all the transmission and engine issues that Chevy is experiencing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving on [XXX] where the speed limit varies from 65-75 MPH. I hit 70mph and randomly the truck jolted and dropped down to 40mph without warning. Cars swerved to avoid hitting me and I was shaken. I called the dealership who said there are no recalls and nothing to worry about, but call if it happens again. Two days later I was driving up to Pa from TN. 7 hours away from home and also on [XXX] and the truck did it again 3 times in a row. The truck was bouncing all over the highway and people trying their best to avoid me. I managed to get off but did hit and go over something when I was getting off the highway. I took the back streets and found a dealer. The transmission needs to be replaced the think, on a 2 year old truck with 50k miles. Apparently factory caused electrical issues. This truck has been an electrical nightmare since we purchased it. They need to issue a recall with all the transmission and engine issues that Chevy is experiencing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11577942
Recall Date: Mar 18, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving on [XXX] where the speed limit varies from 65-75 MPH. I hit 70mph and randomly the truck jolted and dropped down to 40mph without warning. Cars swerved to avoid hitting me and I was shaken. I called the dealership who said there are no recalls and nothing to worry about, but call if it happens again. Two days later I was driving up to Pa from TN. 7 hours away from home and also on [XXX] and the truck did it again 3 times in a row. The truck was bouncing all over the highway and people trying their best to avoid me. I managed to get off but did hit and go over something when I was getting off the highway. I took the back streets and found a dealer. The transmission needs to be replaced the think, on a 2 year old truck with 50k miles. Apparently factory caused electrical issues. This truck has been an electrical nightmare since we purchased it. They need to issue a recall with all the transmission and engine issues that Chevy is experiencing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving on [XXX] where the speed limit varies from 65-75 MPH. I hit 70mph and randomly the truck jolted and dropped down to 40mph without warning. Cars swerved to avoid hitting me and I was shaken. I called the dealership who said there are no recalls and nothing to worry about, but call if it happens again. Two days later I was driving up to Pa from TN. 7 hours away from home and also on [XXX] and the truck did it again 3 times in a row. The truck was bouncing all over the highway and people trying their best to avoid me. I managed to get off but did hit and go over something when I was getting off the highway. I took the back streets and found a dealer. The transmission needs to be replaced the think, on a 2 year old truck with 50k miles. Apparently factory caused electrical issues. This truck has been an electrical nightmare since we purchased it. They need to issue a recall with all the transmission and engine issues that Chevy is experiencing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving on [XXX] where the speed limit varies from 65-75 MPH. I hit 70mph and randomly the truck jolted and dropped down to 40mph without warning. Cars swerved to avoid hitting me and I was shaken. I called the dealership who said there are no recalls and nothing to worry about, but call if it happens again. Two days later I was driving up to Pa from TN. 7 hours away from home and also on [XXX] and the truck did it again 3 times in a row. The truck was bouncing all over the highway and people trying their best to avoid me. I managed to get off but did hit and go over something when I was getting off the highway. I took the back streets and found a dealer. The transmission needs to be replaced the think, on a 2 year old truck with 50k miles. Apparently factory caused electrical issues. This truck has been an electrical nightmare since we purchased it. They need to issue a recall with all the transmission and engine issues that Chevy is experiencing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11577942
Recall Date: Mar 18, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving on [XXX] where the speed limit varies from 65-75 MPH. I hit 70mph and randomly the truck jolted and dropped down to 40mph without warning. Cars swerved to avoid hitting me and I was shaken. I called the dealership who said there are no recalls and nothing to worry about, but call if it happens again. Two days later I was driving up to Pa from TN. 7 hours away from home and also on [XXX] and the truck did it again 3 times in a row. The truck was bouncing all over the highway and people trying their best to avoid me. I managed to get off but did hit and go over something when I was getting off the highway. I took the back streets and found a dealer. The transmission needs to be replaced the think, on a 2 year old truck with 50k miles. Apparently factory caused electrical issues. This truck has been an electrical nightmare since we purchased it. They need to issue a recall with all the transmission and engine issues that Chevy is experiencing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving on [XXX] where the speed limit varies from 65-75 MPH. I hit 70mph and randomly the truck jolted and dropped down to 40mph without warning. Cars swerved to avoid hitting me and I was shaken. I called the dealership who said there are no recalls and nothing to worry about, but call if it happens again. Two days later I was driving up to Pa from TN. 7 hours away from home and also on [XXX] and the truck did it again 3 times in a row. The truck was bouncing all over the highway and people trying their best to avoid me. I managed to get off but did hit and go over something when I was getting off the highway. I took the back streets and found a dealer. The transmission needs to be replaced the think, on a 2 year old truck with 50k miles. Apparently factory caused electrical issues. This truck has been an electrical nightmare since we purchased it. They need to issue a recall with all the transmission and engine issues that Chevy is experiencing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving on [XXX] where the speed limit varies from 65-75 MPH. I hit 70mph and randomly the truck jolted and dropped down to 40mph without warning. Cars swerved to avoid hitting me and I was shaken. I called the dealership who said there are no recalls and nothing to worry about, but call if it happens again. Two days later I was driving up to Pa from TN. 7 hours away from home and also on [XXX] and the truck did it again 3 times in a row. The truck was bouncing all over the highway and people trying their best to avoid me. I managed to get off but did hit and go over something when I was getting off the highway. I took the back streets and found a dealer. The transmission needs to be replaced the think, on a 2 year old truck with 50k miles. Apparently factory caused electrical issues. This truck has been an electrical nightmare since we purchased it. They need to issue a recall with all the transmission and engine issues that Chevy is experiencing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11577942
Recall Date: Mar 18, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When my windshield wipers and headlights have been on for an extended period of time, they tend to cut out. My lights will flicker one time and my windshield wipers freeze for a brief second. Also my vehicle has around 36,000mi and recently a “monitor brake pads” has popped up. I have looked at my brakes and they have plenty of life left. I am not sure what to do. My truck should not be “glitching” and having electrical problems, especially with the amount of money it costs.
Corrective Action:
When my windshield wipers and headlights have been on for an extended period of time, they tend to cut out. My lights will flicker one time and my windshield wipers freeze for a brief second. Also my vehicle has around 36,000mi and recently a “monitor brake pads” has popped up. I have looked at my brakes and they have plenty of life left. I am not sure what to do. My truck should not be “glitching” and having electrical problems, especially with the amount of money it costs.
Additional Notes:
When my windshield wipers and headlights have been on for an extended period of time, they tend to cut out. My lights will flicker one time and my windshield wipers freeze for a brief second. Also my vehicle has around 36,000mi and recently a “monitor brake pads” has popped up. I have looked at my brakes and they have plenty of life left. I am not sure what to do. My truck should not be “glitching” and having electrical problems, especially with the amount of money it costs.
Mfg Campaign: 11576308
Recall Date: Mar 8, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
When my windshield wipers and headlights have been on for an extended period of time, they tend to cut out. My lights will flicker one time and my windshield wipers freeze for a brief second. Also my vehicle has around 36,000mi and recently a “monitor brake pads” has popped up. I have looked at my brakes and they have plenty of life left. I am not sure what to do. My truck should not be “glitching” and having electrical problems, especially with the amount of money it costs.
Corrective Action:
When my windshield wipers and headlights have been on for an extended period of time, they tend to cut out. My lights will flicker one time and my windshield wipers freeze for a brief second. Also my vehicle has around 36,000mi and recently a “monitor brake pads” has popped up. I have looked at my brakes and they have plenty of life left. I am not sure what to do. My truck should not be “glitching” and having electrical problems, especially with the amount of money it costs.
Additional Notes:
When my windshield wipers and headlights have been on for an extended period of time, they tend to cut out. My lights will flicker one time and my windshield wipers freeze for a brief second. Also my vehicle has around 36,000mi and recently a “monitor brake pads” has popped up. I have looked at my brakes and they have plenty of life left. I am not sure what to do. My truck should not be “glitching” and having electrical problems, especially with the amount of money it costs.
Mfg Campaign: 11576308
Recall Date: Mar 8, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When my windshield wipers and headlights have been on for an extended period of time, they tend to cut out. My lights will flicker one time and my windshield wipers freeze for a brief second. Also my vehicle has around 36,000mi and recently a “monitor brake pads” has popped up. I have looked at my brakes and they have plenty of life left. I am not sure what to do. My truck should not be “glitching” and having electrical problems, especially with the amount of money it costs.
Corrective Action:
When my windshield wipers and headlights have been on for an extended period of time, they tend to cut out. My lights will flicker one time and my windshield wipers freeze for a brief second. Also my vehicle has around 36,000mi and recently a “monitor brake pads” has popped up. I have looked at my brakes and they have plenty of life left. I am not sure what to do. My truck should not be “glitching” and having electrical problems, especially with the amount of money it costs.
Additional Notes:
When my windshield wipers and headlights have been on for an extended period of time, they tend to cut out. My lights will flicker one time and my windshield wipers freeze for a brief second. Also my vehicle has around 36,000mi and recently a “monitor brake pads” has popped up. I have looked at my brakes and they have plenty of life left. I am not sure what to do. My truck should not be “glitching” and having electrical problems, especially with the amount of money it costs.
Mfg Campaign: 11576308
Recall Date: Mar 8, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
A wire box fell down from behind the dash, and landed behind the brake pedal. This created a severe emergency situation in that the brake pedal could not be depressed at a traffic light, almost causing a car accident. The dealership explained that they have seen this problem before, but it's not a current recall, but should be. I've also been in contact with GM Customer Care [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
A wire box fell down from behind the dash, and landed behind the brake pedal. This created a severe emergency situation in that the brake pedal could not be depressed at a traffic light, almost causing a car accident. The dealership explained that they have seen this problem before, but it's not a current recall, but should be. I've also been in contact with GM Customer Care [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
A wire box fell down from behind the dash, and landed behind the brake pedal. This created a severe emergency situation in that the brake pedal could not be depressed at a traffic light, almost causing a car accident. The dealership explained that they have seen this problem before, but it's not a current recall, but should be. I've also been in contact with GM Customer Care [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575508
Recall Date: Mar 5, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Since new, this vehicle has had two unresolved safety issues. One of which being the failure of a FMVSS 111 required system - rear vision camera. The two defects are: 1. Service 4WD warning message and inability to use 4WD in inclement weather. This has caused safety concerns for my wife and I when traveling in the winter. 2. Failure of the FMVSS 111 required rear view camera system when in reverse. The display screen goes blank with an error message intermittently when in reverse. Not being able to see behind the vehicle while in reverse has raised safety concerns by both my wife and I in numerous parking situations. The Dealer (Al Serra Chevrolet Grand Blanc MI) has attempted warranty repairs on both issues on 4 service visits: Delivery Date 9/27/2022 1st repair 1/12/2023 2nd repair 11/27/2023 3rd repair 12/19/2023 4th repair 2/27/2023 GM Customer Assistance Case 9-12089878168 2/27/2024 Certified Letter to GM notifying of intent to file for Lemon Law Relief, Final Repair attempt. All 4 repair attempts included the 4WD system failure as well as the Rear View Camera system failure. Many components have been replaced. along with many reprograming attempts of both systems. Both problems return after the Dealer attempts a repair, and have not been successfully repaired to date. The problems first appeared on 1/12/2023. Due to the Camera issue being of such a serious safety hazard, we will not drive the vehicle again until repairs are assured. We cannot risk backing into a pedestrian.
Corrective Action:
Since new, this vehicle has had two unresolved safety issues. One of which being the failure of a FMVSS 111 required system - rear vision camera. The two defects are: 1. Service 4WD warning message and inability to use 4WD in inclement weather. This has caused safety concerns for my wife and I when traveling in the winter. 2. Failure of the FMVSS 111 required rear view camera system when in reverse. The display screen goes blank with an error message intermittently when in reverse. Not being able to see behind the vehicle while in reverse has raised safety concerns by both my wife and I in numerous parking situations. The Dealer (Al Serra Chevrolet Grand Blanc MI) has attempted warranty repairs on both issues on 4 service visits: Delivery Date 9/27/2022 1st repair 1/12/2023 2nd repair 11/27/2023 3rd repair 12/19/2023 4th repair 2/27/2023 GM Customer Assistance Case 9-12089878168 2/27/2024 Certified Letter to GM notifying of intent to file for Lemon Law Relief, Final Repair attempt. All 4 repair attempts included the 4WD system failure as well as the Rear View Camera system failure. Many components have been replaced. along with many reprograming attempts of both systems. Both problems return after the Dealer attempts a repair, and have not been successfully repaired to date. The problems first appeared on 1/12/2023. Due to the Camera issue being of such a serious safety hazard, we will not drive the vehicle again until repairs are assured. We cannot risk backing into a pedestrian.
Additional Notes:
Since new, this vehicle has had two unresolved safety issues. One of which being the failure of a FMVSS 111 required system - rear vision camera. The two defects are: 1. Service 4WD warning message and inability to use 4WD in inclement weather. This has caused safety concerns for my wife and I when traveling in the winter. 2. Failure of the FMVSS 111 required rear view camera system when in reverse. The display screen goes blank with an error message intermittently when in reverse. Not being able to see behind the vehicle while in reverse has raised safety concerns by both my wife and I in numerous parking situations. The Dealer (Al Serra Chevrolet Grand Blanc MI) has attempted warranty repairs on both issues on 4 service visits: Delivery Date 9/27/2022 1st repair 1/12/2023 2nd repair 11/27/2023 3rd repair 12/19/2023 4th repair 2/27/2023 GM Customer Assistance Case 9-12089878168 2/27/2024 Certified Letter to GM notifying of intent to file for Lemon Law Relief, Final Repair attempt. All 4 repair attempts included the 4WD system failure as well as the Rear View Camera system failure. Many components have been replaced. along with many reprograming attempts of both systems. Both problems return after the Dealer attempts a repair, and have not been successfully repaired to date. The problems first appeared on 1/12/2023. Due to the Camera issue being of such a serious safety hazard, we will not drive the vehicle again until repairs are assured. We cannot risk backing into a pedestrian.
Mfg Campaign: 11574319
Recall Date: Feb 27, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury