Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 Chevrolet Silverado 1500 vehicles. The sensing diagnostic module (SDM) was left in manufacturing mode and not activated at the assembly plant prior to shipment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222387870
Recall Date: Nov 23, 2022
General Motors, Llc
Safety Issue:
General Motors (GM) has decided that certain 2022 model year Chevrolet Silverado, and GMC Sierra vehicles equipped with an accessory sport bar. The accessory sport bar contains a high-mounted brake light that may not function. In addition, it may block the vehicle's existing high-mounted brake light. As such, these vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "lamps, reflective devices, and associated equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368110
Recall Date: Jun 30, 2022
Consumer Complaints
471 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Since new, this vehicle has had two unresolved safety issues. One of which being the failure of a FMVSS 111 required system - rear vision camera. The two defects are: 1. Service 4WD warning message and inability to use 4WD in inclement weather. This has caused safety concerns for my wife and I when traveling in the winter. 2. Failure of the FMVSS 111 required rear view camera system when in reverse. The display screen goes blank with an error message intermittently when in reverse. Not being able to see behind the vehicle while in reverse has raised safety concerns by both my wife and I in numerous parking situations. The Dealer (Al Serra Chevrolet Grand Blanc MI) has attempted warranty repairs on both issues on 4 service visits: Delivery Date 9/27/2022 1st repair 1/12/2023 2nd repair 11/27/2023 3rd repair 12/19/2023 4th repair 2/27/2023 GM Customer Assistance Case 9-12089878168 2/27/2024 Certified Letter to GM notifying of intent to file for Lemon Law Relief, Final Repair attempt. All 4 repair attempts included the 4WD system failure as well as the Rear View Camera system failure. Many components have been replaced. along with many reprograming attempts of both systems. Both problems return after the Dealer attempts a repair, and have not been successfully repaired to date. The problems first appeared on 1/12/2023. Due to the Camera issue being of such a serious safety hazard, we will not drive the vehicle again until repairs are assured. We cannot risk backing into a pedestrian.
Corrective Action:
Since new, this vehicle has had two unresolved safety issues. One of which being the failure of a FMVSS 111 required system - rear vision camera. The two defects are: 1. Service 4WD warning message and inability to use 4WD in inclement weather. This has caused safety concerns for my wife and I when traveling in the winter. 2. Failure of the FMVSS 111 required rear view camera system when in reverse. The display screen goes blank with an error message intermittently when in reverse. Not being able to see behind the vehicle while in reverse has raised safety concerns by both my wife and I in numerous parking situations. The Dealer (Al Serra Chevrolet Grand Blanc MI) has attempted warranty repairs on both issues on 4 service visits: Delivery Date 9/27/2022 1st repair 1/12/2023 2nd repair 11/27/2023 3rd repair 12/19/2023 4th repair 2/27/2023 GM Customer Assistance Case 9-12089878168 2/27/2024 Certified Letter to GM notifying of intent to file for Lemon Law Relief, Final Repair attempt. All 4 repair attempts included the 4WD system failure as well as the Rear View Camera system failure. Many components have been replaced. along with many reprograming attempts of both systems. Both problems return after the Dealer attempts a repair, and have not been successfully repaired to date. The problems first appeared on 1/12/2023. Due to the Camera issue being of such a serious safety hazard, we will not drive the vehicle again until repairs are assured. We cannot risk backing into a pedestrian.
Additional Notes:
Since new, this vehicle has had two unresolved safety issues. One of which being the failure of a FMVSS 111 required system - rear vision camera. The two defects are: 1. Service 4WD warning message and inability to use 4WD in inclement weather. This has caused safety concerns for my wife and I when traveling in the winter. 2. Failure of the FMVSS 111 required rear view camera system when in reverse. The display screen goes blank with an error message intermittently when in reverse. Not being able to see behind the vehicle while in reverse has raised safety concerns by both my wife and I in numerous parking situations. The Dealer (Al Serra Chevrolet Grand Blanc MI) has attempted warranty repairs on both issues on 4 service visits: Delivery Date 9/27/2022 1st repair 1/12/2023 2nd repair 11/27/2023 3rd repair 12/19/2023 4th repair 2/27/2023 GM Customer Assistance Case 9-12089878168 2/27/2024 Certified Letter to GM notifying of intent to file for Lemon Law Relief, Final Repair attempt. All 4 repair attempts included the 4WD system failure as well as the Rear View Camera system failure. Many components have been replaced. along with many reprograming attempts of both systems. Both problems return after the Dealer attempts a repair, and have not been successfully repaired to date. The problems first appeared on 1/12/2023. Due to the Camera issue being of such a serious safety hazard, we will not drive the vehicle again until repairs are assured. We cannot risk backing into a pedestrian.
Mfg Campaign: 11574319
Recall Date: Feb 27, 2024
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
Since new, this vehicle has had two unresolved safety issues. One of which being the failure of a FMVSS 111 required system - rear vision camera. The two defects are: 1. Service 4WD warning message and inability to use 4WD in inclement weather. This has caused safety concerns for my wife and I when traveling in the winter. 2. Failure of the FMVSS 111 required rear view camera system when in reverse. The display screen goes blank with an error message intermittently when in reverse. Not being able to see behind the vehicle while in reverse has raised safety concerns by both my wife and I in numerous parking situations. The Dealer (Al Serra Chevrolet Grand Blanc MI) has attempted warranty repairs on both issues on 4 service visits: Delivery Date 9/27/2022 1st repair 1/12/2023 2nd repair 11/27/2023 3rd repair 12/19/2023 4th repair 2/27/2023 GM Customer Assistance Case 9-12089878168 2/27/2024 Certified Letter to GM notifying of intent to file for Lemon Law Relief, Final Repair attempt. All 4 repair attempts included the 4WD system failure as well as the Rear View Camera system failure. Many components have been replaced. along with many reprograming attempts of both systems. Both problems return after the Dealer attempts a repair, and have not been successfully repaired to date. The problems first appeared on 1/12/2023. Due to the Camera issue being of such a serious safety hazard, we will not drive the vehicle again until repairs are assured. We cannot risk backing into a pedestrian.
Corrective Action:
Since new, this vehicle has had two unresolved safety issues. One of which being the failure of a FMVSS 111 required system - rear vision camera. The two defects are: 1. Service 4WD warning message and inability to use 4WD in inclement weather. This has caused safety concerns for my wife and I when traveling in the winter. 2. Failure of the FMVSS 111 required rear view camera system when in reverse. The display screen goes blank with an error message intermittently when in reverse. Not being able to see behind the vehicle while in reverse has raised safety concerns by both my wife and I in numerous parking situations. The Dealer (Al Serra Chevrolet Grand Blanc MI) has attempted warranty repairs on both issues on 4 service visits: Delivery Date 9/27/2022 1st repair 1/12/2023 2nd repair 11/27/2023 3rd repair 12/19/2023 4th repair 2/27/2023 GM Customer Assistance Case 9-12089878168 2/27/2024 Certified Letter to GM notifying of intent to file for Lemon Law Relief, Final Repair attempt. All 4 repair attempts included the 4WD system failure as well as the Rear View Camera system failure. Many components have been replaced. along with many reprograming attempts of both systems. Both problems return after the Dealer attempts a repair, and have not been successfully repaired to date. The problems first appeared on 1/12/2023. Due to the Camera issue being of such a serious safety hazard, we will not drive the vehicle again until repairs are assured. We cannot risk backing into a pedestrian.
Additional Notes:
Since new, this vehicle has had two unresolved safety issues. One of which being the failure of a FMVSS 111 required system - rear vision camera. The two defects are: 1. Service 4WD warning message and inability to use 4WD in inclement weather. This has caused safety concerns for my wife and I when traveling in the winter. 2. Failure of the FMVSS 111 required rear view camera system when in reverse. The display screen goes blank with an error message intermittently when in reverse. Not being able to see behind the vehicle while in reverse has raised safety concerns by both my wife and I in numerous parking situations. The Dealer (Al Serra Chevrolet Grand Blanc MI) has attempted warranty repairs on both issues on 4 service visits: Delivery Date 9/27/2022 1st repair 1/12/2023 2nd repair 11/27/2023 3rd repair 12/19/2023 4th repair 2/27/2023 GM Customer Assistance Case 9-12089878168 2/27/2024 Certified Letter to GM notifying of intent to file for Lemon Law Relief, Final Repair attempt. All 4 repair attempts included the 4WD system failure as well as the Rear View Camera system failure. Many components have been replaced. along with many reprograming attempts of both systems. Both problems return after the Dealer attempts a repair, and have not been successfully repaired to date. The problems first appeared on 1/12/2023. Due to the Camera issue being of such a serious safety hazard, we will not drive the vehicle again until repairs are assured. We cannot risk backing into a pedestrian.
Mfg Campaign: 11574319
Recall Date: Feb 27, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The sound will increase to max volume and I am unable to lower the sound, this has happened numerous times while driving and has also happened while on major freeways. This is a very frightening event when I am driving by myself and even more when I am with my family. This has been reported to the dealer several times but it continues to happen. Today it happened in a parking lot so luckily I could stop, turn the vehicle off, open the door, and turn it back in. The problem persisted after shutting the truck off several times. I finally had to let my phone connect, open Apple Music, played a song and paused it so I could have no sound.
Corrective Action:
The sound will increase to max volume and I am unable to lower the sound, this has happened numerous times while driving and has also happened while on major freeways. This is a very frightening event when I am driving by myself and even more when I am with my family. This has been reported to the dealer several times but it continues to happen. Today it happened in a parking lot so luckily I could stop, turn the vehicle off, open the door, and turn it back in. The problem persisted after shutting the truck off several times. I finally had to let my phone connect, open Apple Music, played a song and paused it so I could have no sound.
Additional Notes:
The sound will increase to max volume and I am unable to lower the sound, this has happened numerous times while driving and has also happened while on major freeways. This is a very frightening event when I am driving by myself and even more when I am with my family. This has been reported to the dealer several times but it continues to happen. Today it happened in a parking lot so luckily I could stop, turn the vehicle off, open the door, and turn it back in. The problem persisted after shutting the truck off several times. I finally had to let my phone connect, open Apple Music, played a song and paused it so I could have no sound.
Mfg Campaign: 11572869
Recall Date: Feb 20, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Auto stop/start will shut the vehicle off when still in motion. If the vehicle is coming to a stop and is rolling the stop/start will activate and shut the truck off
Corrective Action:
Auto stop/start will shut the vehicle off when still in motion. If the vehicle is coming to a stop and is rolling the stop/start will activate and shut the truck off
Additional Notes:
Auto stop/start will shut the vehicle off when still in motion. If the vehicle is coming to a stop and is rolling the stop/start will activate and shut the truck off
Mfg Campaign: 11572871
Recall Date: Feb 20, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The back up camera shuts off in low light conditions. Camera shuts off and a triangle with a ! Will appear. The camera will continue to flash on and off
Corrective Action:
The back up camera shuts off in low light conditions. Camera shuts off and a triangle with a ! Will appear. The camera will continue to flash on and off
Additional Notes:
The back up camera shuts off in low light conditions. Camera shuts off and a triangle with a ! Will appear. The camera will continue to flash on and off
Mfg Campaign: 11572873
Recall Date: Feb 20, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
“Service Trailer Brake System” alert on info center and Trailer Brake Contol lights flickering since purchase February 2022 Trailer brakes intermittently do not work while towing 29’ camper trailer. Reported this issue several times to several different Chevrolet service departments. Have been told by every service department that there isn’t a problem.
Corrective Action:
“Service Trailer Brake System” alert on info center and Trailer Brake Contol lights flickering since purchase February 2022 Trailer brakes intermittently do not work while towing 29’ camper trailer. Reported this issue several times to several different Chevrolet service departments. Have been told by every service department that there isn’t a problem.
Additional Notes:
“Service Trailer Brake System” alert on info center and Trailer Brake Contol lights flickering since purchase February 2022 Trailer brakes intermittently do not work while towing 29’ camper trailer. Reported this issue several times to several different Chevrolet service departments. Have been told by every service department that there isn’t a problem.
Mfg Campaign: 11569465
Recall Date: Feb 2, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Started my truck and drove off. 10 seconds later all of the lights on instrument cluster came on and displayed steering assist reduced the. It said service brake assist. My brakes weee very spongy and hardly worked luckily I was only driving 20 mph and no one was in front of me. I had to disconnect battery and reconnect to fix the problem. What if I was on the highway doing 70 mph and had to hit my brakes suddenly. Someone or multiple people could have been injured. This truck has 13,000 miles on and it’s a year old. I have ready many reports online of this happening in earlier models. How can car manufactures get away with this ?
Corrective Action:
Started my truck and drove off. 10 seconds later all of the lights on instrument cluster came on and displayed steering assist reduced the. It said service brake assist. My brakes weee very spongy and hardly worked luckily I was only driving 20 mph and no one was in front of me. I had to disconnect battery and reconnect to fix the problem. What if I was on the highway doing 70 mph and had to hit my brakes suddenly. Someone or multiple people could have been injured. This truck has 13,000 miles on and it’s a year old. I have ready many reports online of this happening in earlier models. How can car manufactures get away with this ?
Additional Notes:
Started my truck and drove off. 10 seconds later all of the lights on instrument cluster came on and displayed steering assist reduced the. It said service brake assist. My brakes weee very spongy and hardly worked luckily I was only driving 20 mph and no one was in front of me. I had to disconnect battery and reconnect to fix the problem. What if I was on the highway doing 70 mph and had to hit my brakes suddenly. Someone or multiple people could have been injured. This truck has 13,000 miles on and it’s a year old. I have ready many reports online of this happening in earlier models. How can car manufactures get away with this ?
Mfg Campaign: 11566769
Recall Date: Jan 21, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Engine stalled at highway speed 50mpr, disabled brakes, and steering. I coasted to a stop with absolutely no power. Engine would not restart for 2 minutes. No Engine lights or codes present but warning on dash read service trailer brake system disabled. I drifted to a stop with no brakes at all or power steering. We were not hauling any trailers and no trailer was connected. This was the scariest event I've ever experienced driving. Very unhappy when they're was no reason to stall. Gas tank was half full.
Corrective Action:
Engine stalled at highway speed 50mpr, disabled brakes, and steering. I coasted to a stop with absolutely no power. Engine would not restart for 2 minutes. No Engine lights or codes present but warning on dash read service trailer brake system disabled. I drifted to a stop with no brakes at all or power steering. We were not hauling any trailers and no trailer was connected. This was the scariest event I've ever experienced driving. Very unhappy when they're was no reason to stall. Gas tank was half full.
Additional Notes:
Engine stalled at highway speed 50mpr, disabled brakes, and steering. I coasted to a stop with absolutely no power. Engine would not restart for 2 minutes. No Engine lights or codes present but warning on dash read service trailer brake system disabled. I drifted to a stop with no brakes at all or power steering. We were not hauling any trailers and no trailer was connected. This was the scariest event I've ever experienced driving. Very unhappy when they're was no reason to stall. Gas tank was half full.
Mfg Campaign: 11565762
Recall Date: Jan 16, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Engine stalled at highway speed 50mpr, disabled brakes, and steering. I coasted to a stop with absolutely no power. Engine would not restart for 2 minutes. No Engine lights or codes present but warning on dash read service trailer brake system disabled. I drifted to a stop with no brakes at all or power steering. We were not hauling any trailers and no trailer was connected. This was the scariest event I've ever experienced driving. Very unhappy when they're was no reason to stall. Gas tank was half full.
Corrective Action:
Engine stalled at highway speed 50mpr, disabled brakes, and steering. I coasted to a stop with absolutely no power. Engine would not restart for 2 minutes. No Engine lights or codes present but warning on dash read service trailer brake system disabled. I drifted to a stop with no brakes at all or power steering. We were not hauling any trailers and no trailer was connected. This was the scariest event I've ever experienced driving. Very unhappy when they're was no reason to stall. Gas tank was half full.
Additional Notes:
Engine stalled at highway speed 50mpr, disabled brakes, and steering. I coasted to a stop with absolutely no power. Engine would not restart for 2 minutes. No Engine lights or codes present but warning on dash read service trailer brake system disabled. I drifted to a stop with no brakes at all or power steering. We were not hauling any trailers and no trailer was connected. This was the scariest event I've ever experienced driving. Very unhappy when they're was no reason to stall. Gas tank was half full.
Mfg Campaign: 11565762
Recall Date: Jan 16, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine stalled at highway speed 50mpr, disabled brakes, and steering. I coasted to a stop with absolutely no power. Engine would not restart for 2 minutes. No Engine lights or codes present but warning on dash read service trailer brake system disabled. I drifted to a stop with no brakes at all or power steering. We were not hauling any trailers and no trailer was connected. This was the scariest event I've ever experienced driving. Very unhappy when they're was no reason to stall. Gas tank was half full.
Corrective Action:
Engine stalled at highway speed 50mpr, disabled brakes, and steering. I coasted to a stop with absolutely no power. Engine would not restart for 2 minutes. No Engine lights or codes present but warning on dash read service trailer brake system disabled. I drifted to a stop with no brakes at all or power steering. We were not hauling any trailers and no trailer was connected. This was the scariest event I've ever experienced driving. Very unhappy when they're was no reason to stall. Gas tank was half full.
Additional Notes:
Engine stalled at highway speed 50mpr, disabled brakes, and steering. I coasted to a stop with absolutely no power. Engine would not restart for 2 minutes. No Engine lights or codes present but warning on dash read service trailer brake system disabled. I drifted to a stop with no brakes at all or power steering. We were not hauling any trailers and no trailer was connected. This was the scariest event I've ever experienced driving. Very unhappy when they're was no reason to stall. Gas tank was half full.
Mfg Campaign: 11565762
Recall Date: Jan 16, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While I was driving down the interstate the audio went to maximum volume. This caused me to panic while driving 70 mph down a very busy interstate because the music was blasting very loudly. I was quickly trying to turn it down and would not work. The power and mute would not work. I had to grab my phone and switch over to Apple Music play a song and then pause it and just keep it paused the entire drive. This happened about 5-6 times in the past year. This is a very serious safety problem. It could easily cause a wreck from panic or dangerous to a newborn baby in the vehicle with speakers blaring as loud as it can possibly go. I have taken it to a dealership twice over it and was just told it’s an update. This is not something you should have to worry about for the life of a new vehicle or take in for an update every time this happens. Luckily nothing happened to me but could have ended very badly or for someone who gets startled easily and possibly damage your hearing.
Corrective Action:
While I was driving down the interstate the audio went to maximum volume. This caused me to panic while driving 70 mph down a very busy interstate because the music was blasting very loudly. I was quickly trying to turn it down and would not work. The power and mute would not work. I had to grab my phone and switch over to Apple Music play a song and then pause it and just keep it paused the entire drive. This happened about 5-6 times in the past year. This is a very serious safety problem. It could easily cause a wreck from panic or dangerous to a newborn baby in the vehicle with speakers blaring as loud as it can possibly go. I have taken it to a dealership twice over it and was just told it’s an update. This is not something you should have to worry about for the life of a new vehicle or take in for an update every time this happens. Luckily nothing happened to me but could have ended very badly or for someone who gets startled easily and possibly damage your hearing.
Additional Notes:
While I was driving down the interstate the audio went to maximum volume. This caused me to panic while driving 70 mph down a very busy interstate because the music was blasting very loudly. I was quickly trying to turn it down and would not work. The power and mute would not work. I had to grab my phone and switch over to Apple Music play a song and then pause it and just keep it paused the entire drive. This happened about 5-6 times in the past year. This is a very serious safety problem. It could easily cause a wreck from panic or dangerous to a newborn baby in the vehicle with speakers blaring as loud as it can possibly go. I have taken it to a dealership twice over it and was just told it’s an update. This is not something you should have to worry about for the life of a new vehicle or take in for an update every time this happens. Luckily nothing happened to me but could have ended very badly or for someone who gets startled easily and possibly damage your hearing.
Mfg Campaign: 11563627
Recall Date: Jan 4, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while driving approximately 35 MPH, the vehicle in front came to a stop and the contact depressed the brake pedal however, the pedal went to the floorboard. The contact stated that the Forward Collision Avoidance system failed to activate as needed. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 17,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while driving approximately 35 MPH, the vehicle in front came to a stop and the contact depressed the brake pedal however, the pedal went to the floorboard. The contact stated that the Forward Collision Avoidance system failed to activate as needed. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 17,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while driving approximately 35 MPH, the vehicle in front came to a stop and the contact depressed the brake pedal however, the pedal went to the floorboard. The contact stated that the Forward Collision Avoidance system failed to activate as needed. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 17,000.
Mfg Campaign: 11560678
Recall Date: Dec 18, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Forward Collision System Unavailable and Front Camera Blocked Clean Windshield. This alert populates when the temperature is below 40 degrees. I have taken it to the dealership they ran there diagnostic and said it only needed an update. Problem is still happening I believe this is a manufacture problem. My windshield is not obstructed by anything. This is the only vehicle we have, and I feel my kids and I are at risk when I get these alerts on my dashboard. Problem first appeared back in October when temperatures started dropping in my city.
Corrective Action:
Forward Collision System Unavailable and Front Camera Blocked Clean Windshield. This alert populates when the temperature is below 40 degrees. I have taken it to the dealership they ran there diagnostic and said it only needed an update. Problem is still happening I believe this is a manufacture problem. My windshield is not obstructed by anything. This is the only vehicle we have, and I feel my kids and I are at risk when I get these alerts on my dashboard. Problem first appeared back in October when temperatures started dropping in my city.
Additional Notes:
Forward Collision System Unavailable and Front Camera Blocked Clean Windshield. This alert populates when the temperature is below 40 degrees. I have taken it to the dealership they ran there diagnostic and said it only needed an update. Problem is still happening I believe this is a manufacture problem. My windshield is not obstructed by anything. This is the only vehicle we have, and I feel my kids and I are at risk when I get these alerts on my dashboard. Problem first appeared back in October when temperatures started dropping in my city.
Mfg Campaign: 11560124
Recall Date: Dec 14, 2023
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Forward Collision System Unavailable and Front Camera Blocked Clean Windshield. This alert populates when the temperature is below 40 degrees. I have taken it to the dealership they ran there diagnostic and said it only needed an update. Problem is still happening I believe this is a manufacture problem. My windshield is not obstructed by anything. This is the only vehicle we have, and I feel my kids and I are at risk when I get these alerts on my dashboard. Problem first appeared back in October when temperatures started dropping in my city.
Corrective Action:
Forward Collision System Unavailable and Front Camera Blocked Clean Windshield. This alert populates when the temperature is below 40 degrees. I have taken it to the dealership they ran there diagnostic and said it only needed an update. Problem is still happening I believe this is a manufacture problem. My windshield is not obstructed by anything. This is the only vehicle we have, and I feel my kids and I are at risk when I get these alerts on my dashboard. Problem first appeared back in October when temperatures started dropping in my city.
Additional Notes:
Forward Collision System Unavailable and Front Camera Blocked Clean Windshield. This alert populates when the temperature is below 40 degrees. I have taken it to the dealership they ran there diagnostic and said it only needed an update. Problem is still happening I believe this is a manufacture problem. My windshield is not obstructed by anything. This is the only vehicle we have, and I feel my kids and I are at risk when I get these alerts on my dashboard. Problem first appeared back in October when temperatures started dropping in my city.
Mfg Campaign: 11560124
Recall Date: Dec 14, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
During a cold start up once the vehicle is moving, it has a hard time shifting. It jerks makes a loud noise and shift a radically.
Corrective Action:
During a cold start up once the vehicle is moving, it has a hard time shifting. It jerks makes a loud noise and shift a radically.
Additional Notes:
During a cold start up once the vehicle is moving, it has a hard time shifting. It jerks makes a loud noise and shift a radically.
Mfg Campaign: 11558962
Recall Date: Dec 7, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I drove the vehicle to work in the morning with everything operating fine. I was leaving for lunch 4 hrs later, started fine put it in drive and I absolutely had no power steering, I turned off the vehicle several times thinking something needed to be reset however no change. I went to leave work around 5:30pm and power steering worked fine again. I called the local dealership and explained there were no recalls or bulletins on this issue.
Corrective Action:
I drove the vehicle to work in the morning with everything operating fine. I was leaving for lunch 4 hrs later, started fine put it in drive and I absolutely had no power steering, I turned off the vehicle several times thinking something needed to be reset however no change. I went to leave work around 5:30pm and power steering worked fine again. I called the local dealership and explained there were no recalls or bulletins on this issue.
Additional Notes:
I drove the vehicle to work in the morning with everything operating fine. I was leaving for lunch 4 hrs later, started fine put it in drive and I absolutely had no power steering, I turned off the vehicle several times thinking something needed to be reset however no change. I went to leave work around 5:30pm and power steering worked fine again. I called the local dealership and explained there were no recalls or bulletins on this issue.
Mfg Campaign: 11558870
Recall Date: Dec 6, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Was driving and the power steering quit working and had to manually turn truck into destination I was going to. It gave me a message the the electronic system needed to be serviced. Took to dealership and they claimed there was nothing wrong with electronic steering system. The blamed it on an on off switch mounted on my dash for my fog lights.
Corrective Action:
Was driving and the power steering quit working and had to manually turn truck into destination I was going to. It gave me a message the the electronic system needed to be serviced. Took to dealership and they claimed there was nothing wrong with electronic steering system. The blamed it on an on off switch mounted on my dash for my fog lights.
Additional Notes:
Was driving and the power steering quit working and had to manually turn truck into destination I was going to. It gave me a message the the electronic system needed to be serviced. Took to dealership and they claimed there was nothing wrong with electronic steering system. The blamed it on an on off switch mounted on my dash for my fog lights.
Mfg Campaign: 11558421
Recall Date: Dec 4, 2023
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I HAVE A FLEX TAIL GATE WHICH IS ALL ELECTRONIC. THE TAILGATE WILL NOT STAY UP , IT KEEPS ON FALLING AND UNLOCKING FOR NO REASON. BUTTON THE TAILGATE LEVER DOES NOT WORK. TOOK IT IN TO THE DEALERSHIP IN JULY AND THEY HAD TO ORDER THE PART. IT IS ALMOST DEC AND STILL NOT HEAR. THE TAILGATE FELL IN MY GARAGE AND I DID NOT KNOW IT WHEN I PUT THE DOOR UP IT SCRATCHED MY TAIL GATE. I WAS DRIVING DOWN THE ROAD BEFORE THIS ISSUE AND MY TAILGATE FELL AND I HAD ALL MY WORK SUPPLIES IN THE BACK. SOMEBODY HONKED THE HORN AND TOLD ME. IF THEY DIDN'T THIS WOULD HAVE BEEN A MAJOR ACCIDENT WITH ALL MY SUPPLIES FALLING OUT OF THE BACK. THIS IS A MAJOR SAFETY ISSUE.. I HAVE READ ABOUT IT ON THE CHEVY WEBSITE AND THEY SAID THEY HAD A PROBLEM WITH THE SWITCH ON THE CHEVY FLEX GATE FROM 2019-2022. THEY SAID THEY FIXED THE PROBLEM FOR 2023.
Corrective Action:
I HAVE A FLEX TAIL GATE WHICH IS ALL ELECTRONIC. THE TAILGATE WILL NOT STAY UP , IT KEEPS ON FALLING AND UNLOCKING FOR NO REASON. BUTTON THE TAILGATE LEVER DOES NOT WORK. TOOK IT IN TO THE DEALERSHIP IN JULY AND THEY HAD TO ORDER THE PART. IT IS ALMOST DEC AND STILL NOT HEAR. THE TAILGATE FELL IN MY GARAGE AND I DID NOT KNOW IT WHEN I PUT THE DOOR UP IT SCRATCHED MY TAIL GATE. I WAS DRIVING DOWN THE ROAD BEFORE THIS ISSUE AND MY TAILGATE FELL AND I HAD ALL MY WORK SUPPLIES IN THE BACK. SOMEBODY HONKED THE HORN AND TOLD ME. IF THEY DIDN'T THIS WOULD HAVE BEEN A MAJOR ACCIDENT WITH ALL MY SUPPLIES FALLING OUT OF THE BACK. THIS IS A MAJOR SAFETY ISSUE.. I HAVE READ ABOUT IT ON THE CHEVY WEBSITE AND THEY SAID THEY HAD A PROBLEM WITH THE SWITCH ON THE CHEVY FLEX GATE FROM 2019-2022. THEY SAID THEY FIXED THE PROBLEM FOR 2023.
Additional Notes:
I HAVE A FLEX TAIL GATE WHICH IS ALL ELECTRONIC. THE TAILGATE WILL NOT STAY UP , IT KEEPS ON FALLING AND UNLOCKING FOR NO REASON. BUTTON THE TAILGATE LEVER DOES NOT WORK. TOOK IT IN TO THE DEALERSHIP IN JULY AND THEY HAD TO ORDER THE PART. IT IS ALMOST DEC AND STILL NOT HEAR. THE TAILGATE FELL IN MY GARAGE AND I DID NOT KNOW IT WHEN I PUT THE DOOR UP IT SCRATCHED MY TAIL GATE. I WAS DRIVING DOWN THE ROAD BEFORE THIS ISSUE AND MY TAILGATE FELL AND I HAD ALL MY WORK SUPPLIES IN THE BACK. SOMEBODY HONKED THE HORN AND TOLD ME. IF THEY DIDN'T THIS WOULD HAVE BEEN A MAJOR ACCIDENT WITH ALL MY SUPPLIES FALLING OUT OF THE BACK. THIS IS A MAJOR SAFETY ISSUE.. I HAVE READ ABOUT IT ON THE CHEVY WEBSITE AND THEY SAID THEY HAD A PROBLEM WITH THE SWITCH ON THE CHEVY FLEX GATE FROM 2019-2022. THEY SAID THEY FIXED THE PROBLEM FOR 2023.
Mfg Campaign: 11557104
Recall Date: Nov 27, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE A FLEX TAIL GATE WHICH IS ALL ELECTRONIC. THE TAILGATE WILL NOT STAY UP , IT KEEPS ON FALLING AND UNLOCKING FOR NO REASON. BUTTON THE TAILGATE LEVER DOES NOT WORK. TOOK IT IN TO THE DEALERSHIP IN JULY AND THEY HAD TO ORDER THE PART. IT IS ALMOST DEC AND STILL NOT HEAR. THE TAILGATE FELL IN MY GARAGE AND I DID NOT KNOW IT WHEN I PUT THE DOOR UP IT SCRATCHED MY TAIL GATE. I WAS DRIVING DOWN THE ROAD BEFORE THIS ISSUE AND MY TAILGATE FELL AND I HAD ALL MY WORK SUPPLIES IN THE BACK. SOMEBODY HONKED THE HORN AND TOLD ME. IF THEY DIDN'T THIS WOULD HAVE BEEN A MAJOR ACCIDENT WITH ALL MY SUPPLIES FALLING OUT OF THE BACK. THIS IS A MAJOR SAFETY ISSUE.. I HAVE READ ABOUT IT ON THE CHEVY WEBSITE AND THEY SAID THEY HAD A PROBLEM WITH THE SWITCH ON THE CHEVY FLEX GATE FROM 2019-2022. THEY SAID THEY FIXED THE PROBLEM FOR 2023.
Corrective Action:
I HAVE A FLEX TAIL GATE WHICH IS ALL ELECTRONIC. THE TAILGATE WILL NOT STAY UP , IT KEEPS ON FALLING AND UNLOCKING FOR NO REASON. BUTTON THE TAILGATE LEVER DOES NOT WORK. TOOK IT IN TO THE DEALERSHIP IN JULY AND THEY HAD TO ORDER THE PART. IT IS ALMOST DEC AND STILL NOT HEAR. THE TAILGATE FELL IN MY GARAGE AND I DID NOT KNOW IT WHEN I PUT THE DOOR UP IT SCRATCHED MY TAIL GATE. I WAS DRIVING DOWN THE ROAD BEFORE THIS ISSUE AND MY TAILGATE FELL AND I HAD ALL MY WORK SUPPLIES IN THE BACK. SOMEBODY HONKED THE HORN AND TOLD ME. IF THEY DIDN'T THIS WOULD HAVE BEEN A MAJOR ACCIDENT WITH ALL MY SUPPLIES FALLING OUT OF THE BACK. THIS IS A MAJOR SAFETY ISSUE.. I HAVE READ ABOUT IT ON THE CHEVY WEBSITE AND THEY SAID THEY HAD A PROBLEM WITH THE SWITCH ON THE CHEVY FLEX GATE FROM 2019-2022. THEY SAID THEY FIXED THE PROBLEM FOR 2023.
Additional Notes:
I HAVE A FLEX TAIL GATE WHICH IS ALL ELECTRONIC. THE TAILGATE WILL NOT STAY UP , IT KEEPS ON FALLING AND UNLOCKING FOR NO REASON. BUTTON THE TAILGATE LEVER DOES NOT WORK. TOOK IT IN TO THE DEALERSHIP IN JULY AND THEY HAD TO ORDER THE PART. IT IS ALMOST DEC AND STILL NOT HEAR. THE TAILGATE FELL IN MY GARAGE AND I DID NOT KNOW IT WHEN I PUT THE DOOR UP IT SCRATCHED MY TAIL GATE. I WAS DRIVING DOWN THE ROAD BEFORE THIS ISSUE AND MY TAILGATE FELL AND I HAD ALL MY WORK SUPPLIES IN THE BACK. SOMEBODY HONKED THE HORN AND TOLD ME. IF THEY DIDN'T THIS WOULD HAVE BEEN A MAJOR ACCIDENT WITH ALL MY SUPPLIES FALLING OUT OF THE BACK. THIS IS A MAJOR SAFETY ISSUE.. I HAVE READ ABOUT IT ON THE CHEVY WEBSITE AND THEY SAID THEY HAD A PROBLEM WITH THE SWITCH ON THE CHEVY FLEX GATE FROM 2019-2022. THEY SAID THEY FIXED THE PROBLEM FOR 2023.
Mfg Campaign: 11557104
Recall Date: Nov 27, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the vehicle it will slow automatically as if there is something in front of the vehicle when there is nothing there. It has happened twice on the highway at highway speeds causing driver to take action. While driving the vehicle, the emergency brake automatically set itself while in drive. Electrical accessory issue with radio; cutting out and losing signal, unable to control volume of radio when driving or parked as radio gets extremely loud and cannot be turned down or off.
Corrective Action:
While driving the vehicle it will slow automatically as if there is something in front of the vehicle when there is nothing there. It has happened twice on the highway at highway speeds causing driver to take action. While driving the vehicle, the emergency brake automatically set itself while in drive. Electrical accessory issue with radio; cutting out and losing signal, unable to control volume of radio when driving or parked as radio gets extremely loud and cannot be turned down or off.
Additional Notes:
While driving the vehicle it will slow automatically as if there is something in front of the vehicle when there is nothing there. It has happened twice on the highway at highway speeds causing driver to take action. While driving the vehicle, the emergency brake automatically set itself while in drive. Electrical accessory issue with radio; cutting out and losing signal, unable to control volume of radio when driving or parked as radio gets extremely loud and cannot be turned down or off.
Mfg Campaign: 11556514
Recall Date: Nov 22, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury