Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 Chevrolet Silverado 1500 vehicles. The sensing diagnostic module (SDM) was left in manufacturing mode and not activated at the assembly plant prior to shipment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222387870
Recall Date: Nov 23, 2022
General Motors, Llc
Safety Issue:
General Motors (GM) has decided that certain 2022 model year Chevrolet Silverado, and GMC Sierra vehicles equipped with an accessory sport bar. The accessory sport bar contains a high-mounted brake light that may not function. In addition, it may block the vehicle's existing high-mounted brake light. As such, these vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "lamps, reflective devices, and associated equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368110
Recall Date: Jun 30, 2022
Consumer Complaints
471 ComplaintsGeneral Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving the vehicle it will slow automatically as if there is something in front of the vehicle when there is nothing there. It has happened twice on the highway at highway speeds causing driver to take action. While driving the vehicle, the emergency brake automatically set itself while in drive. Electrical accessory issue with radio; cutting out and losing signal, unable to control volume of radio when driving or parked as radio gets extremely loud and cannot be turned down or off.
Corrective Action:
While driving the vehicle it will slow automatically as if there is something in front of the vehicle when there is nothing there. It has happened twice on the highway at highway speeds causing driver to take action. While driving the vehicle, the emergency brake automatically set itself while in drive. Electrical accessory issue with radio; cutting out and losing signal, unable to control volume of radio when driving or parked as radio gets extremely loud and cannot be turned down or off.
Additional Notes:
While driving the vehicle it will slow automatically as if there is something in front of the vehicle when there is nothing there. It has happened twice on the highway at highway speeds causing driver to take action. While driving the vehicle, the emergency brake automatically set itself while in drive. Electrical accessory issue with radio; cutting out and losing signal, unable to control volume of radio when driving or parked as radio gets extremely loud and cannot be turned down or off.
Mfg Campaign: 11556514
Recall Date: Nov 22, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While drive 70mph on the highway the service steering column lock message displayed and the steering column locked. The service traction control warning displayed and vehicle traction control system began malfunctioning and tires began locking up. Break system failure message displayed, vehicle lost power to functional breaking capability. Trailer breaks disabled warding displayed, service required. Service ECS message displayed. Control of vehicle was lost, was able to naturally decrease speed and no accidents occurred. During this time, all control of breaking system was lost and steering function was lost. There was minimal traffic and I was able to turn my hazards on. Vehicle came to a complete stop in the right lane of the highway which could have cause a fatal crash. Intermittent steering functionality resumed after vehicle stopped allowing my to drive 5 mph to the exit ramp to move to safety. During this time, break system was not operational and potentially could have continued to cause an accident.
Corrective Action:
While drive 70mph on the highway the service steering column lock message displayed and the steering column locked. The service traction control warning displayed and vehicle traction control system began malfunctioning and tires began locking up. Break system failure message displayed, vehicle lost power to functional breaking capability. Trailer breaks disabled warding displayed, service required. Service ECS message displayed. Control of vehicle was lost, was able to naturally decrease speed and no accidents occurred. During this time, all control of breaking system was lost and steering function was lost. There was minimal traffic and I was able to turn my hazards on. Vehicle came to a complete stop in the right lane of the highway which could have cause a fatal crash. Intermittent steering functionality resumed after vehicle stopped allowing my to drive 5 mph to the exit ramp to move to safety. During this time, break system was not operational and potentially could have continued to cause an accident.
Additional Notes:
While drive 70mph on the highway the service steering column lock message displayed and the steering column locked. The service traction control warning displayed and vehicle traction control system began malfunctioning and tires began locking up. Break system failure message displayed, vehicle lost power to functional breaking capability. Trailer breaks disabled warding displayed, service required. Service ECS message displayed. Control of vehicle was lost, was able to naturally decrease speed and no accidents occurred. During this time, all control of breaking system was lost and steering function was lost. There was minimal traffic and I was able to turn my hazards on. Vehicle came to a complete stop in the right lane of the highway which could have cause a fatal crash. Intermittent steering functionality resumed after vehicle stopped allowing my to drive 5 mph to the exit ramp to move to safety. During this time, break system was not operational and potentially could have continued to cause an accident.
Mfg Campaign: 11554482
Recall Date: Nov 10, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While drive 70mph on the highway the service steering column lock message displayed and the steering column locked. The service traction control warning displayed and vehicle traction control system began malfunctioning and tires began locking up. Break system failure message displayed, vehicle lost power to functional breaking capability. Trailer breaks disabled warding displayed, service required. Service ECS message displayed. Control of vehicle was lost, was able to naturally decrease speed and no accidents occurred. During this time, all control of breaking system was lost and steering function was lost. There was minimal traffic and I was able to turn my hazards on. Vehicle came to a complete stop in the right lane of the highway which could have cause a fatal crash. Intermittent steering functionality resumed after vehicle stopped allowing my to drive 5 mph to the exit ramp to move to safety. During this time, break system was not operational and potentially could have continued to cause an accident.
Corrective Action:
While drive 70mph on the highway the service steering column lock message displayed and the steering column locked. The service traction control warning displayed and vehicle traction control system began malfunctioning and tires began locking up. Break system failure message displayed, vehicle lost power to functional breaking capability. Trailer breaks disabled warding displayed, service required. Service ECS message displayed. Control of vehicle was lost, was able to naturally decrease speed and no accidents occurred. During this time, all control of breaking system was lost and steering function was lost. There was minimal traffic and I was able to turn my hazards on. Vehicle came to a complete stop in the right lane of the highway which could have cause a fatal crash. Intermittent steering functionality resumed after vehicle stopped allowing my to drive 5 mph to the exit ramp to move to safety. During this time, break system was not operational and potentially could have continued to cause an accident.
Additional Notes:
While drive 70mph on the highway the service steering column lock message displayed and the steering column locked. The service traction control warning displayed and vehicle traction control system began malfunctioning and tires began locking up. Break system failure message displayed, vehicle lost power to functional breaking capability. Trailer breaks disabled warding displayed, service required. Service ECS message displayed. Control of vehicle was lost, was able to naturally decrease speed and no accidents occurred. During this time, all control of breaking system was lost and steering function was lost. There was minimal traffic and I was able to turn my hazards on. Vehicle came to a complete stop in the right lane of the highway which could have cause a fatal crash. Intermittent steering functionality resumed after vehicle stopped allowing my to drive 5 mph to the exit ramp to move to safety. During this time, break system was not operational and potentially could have continued to cause an accident.
Mfg Campaign: 11554482
Recall Date: Nov 10, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While drive 70mph on the highway the service steering column lock message displayed and the steering column locked. The service traction control warning displayed and vehicle traction control system began malfunctioning and tires began locking up. Break system failure message displayed, vehicle lost power to functional breaking capability. Trailer breaks disabled warding displayed, service required. Service ECS message displayed. Control of vehicle was lost, was able to naturally decrease speed and no accidents occurred. During this time, all control of breaking system was lost and steering function was lost. There was minimal traffic and I was able to turn my hazards on. Vehicle came to a complete stop in the right lane of the highway which could have cause a fatal crash. Intermittent steering functionality resumed after vehicle stopped allowing my to drive 5 mph to the exit ramp to move to safety. During this time, break system was not operational and potentially could have continued to cause an accident.
Corrective Action:
While drive 70mph on the highway the service steering column lock message displayed and the steering column locked. The service traction control warning displayed and vehicle traction control system began malfunctioning and tires began locking up. Break system failure message displayed, vehicle lost power to functional breaking capability. Trailer breaks disabled warding displayed, service required. Service ECS message displayed. Control of vehicle was lost, was able to naturally decrease speed and no accidents occurred. During this time, all control of breaking system was lost and steering function was lost. There was minimal traffic and I was able to turn my hazards on. Vehicle came to a complete stop in the right lane of the highway which could have cause a fatal crash. Intermittent steering functionality resumed after vehicle stopped allowing my to drive 5 mph to the exit ramp to move to safety. During this time, break system was not operational and potentially could have continued to cause an accident.
Additional Notes:
While drive 70mph on the highway the service steering column lock message displayed and the steering column locked. The service traction control warning displayed and vehicle traction control system began malfunctioning and tires began locking up. Break system failure message displayed, vehicle lost power to functional breaking capability. Trailer breaks disabled warding displayed, service required. Service ECS message displayed. Control of vehicle was lost, was able to naturally decrease speed and no accidents occurred. During this time, all control of breaking system was lost and steering function was lost. There was minimal traffic and I was able to turn my hazards on. Vehicle came to a complete stop in the right lane of the highway which could have cause a fatal crash. Intermittent steering functionality resumed after vehicle stopped allowing my to drive 5 mph to the exit ramp to move to safety. During this time, break system was not operational and potentially could have continued to cause an accident.
Mfg Campaign: 11554482
Recall Date: Nov 10, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While parked and not running, this truck started on fire and burned throughout, causing a fire to a truck parked near it and a home near it.
Corrective Action:
While parked and not running, this truck started on fire and burned throughout, causing a fire to a truck parked near it and a home near it.
Additional Notes:
While parked and not running, this truck started on fire and burned throughout, causing a fire to a truck parked near it and a home near it.
Mfg Campaign: 11554400
Recall Date: Nov 9, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving at about 40 mph and went to brake and the brake pedal went to the floor with multiple lights appearing on the dash including a warning "brake system failure max speed 43 mph" as well as "service ESC". The brake light went on as well as the ABS light and the check engine light. Brakes were not fully functional and were like old manual brakes that you had to press hard on to slow down. I was fearful getting back to the house. Multiple warnings appeared on my Chevy app. Today I started to move in the driveway to clean up as I am taking to dealer tomorrow. All lights are off and the brakes now appear to work. The warnings are off of the app now (curious as to why for such a potentially lethal event) I have screenshots of the dash warnings but neglected to get a screenshot in the app. My fear is that the dealer will blow this off and the app shows all is good only to leave me drive this for them go out again. This is a signifivant safety issue for Chevy (and for my family)
Corrective Action:
I was driving at about 40 mph and went to brake and the brake pedal went to the floor with multiple lights appearing on the dash including a warning "brake system failure max speed 43 mph" as well as "service ESC". The brake light went on as well as the ABS light and the check engine light. Brakes were not fully functional and were like old manual brakes that you had to press hard on to slow down. I was fearful getting back to the house. Multiple warnings appeared on my Chevy app. Today I started to move in the driveway to clean up as I am taking to dealer tomorrow. All lights are off and the brakes now appear to work. The warnings are off of the app now (curious as to why for such a potentially lethal event) I have screenshots of the dash warnings but neglected to get a screenshot in the app. My fear is that the dealer will blow this off and the app shows all is good only to leave me drive this for them go out again. This is a signifivant safety issue for Chevy (and for my family)
Additional Notes:
I was driving at about 40 mph and went to brake and the brake pedal went to the floor with multiple lights appearing on the dash including a warning "brake system failure max speed 43 mph" as well as "service ESC". The brake light went on as well as the ABS light and the check engine light. Brakes were not fully functional and were like old manual brakes that you had to press hard on to slow down. I was fearful getting back to the house. Multiple warnings appeared on my Chevy app. Today I started to move in the driveway to clean up as I am taking to dealer tomorrow. All lights are off and the brakes now appear to work. The warnings are off of the app now (curious as to why for such a potentially lethal event) I have screenshots of the dash warnings but neglected to get a screenshot in the app. My fear is that the dealer will blow this off and the app shows all is good only to leave me drive this for them go out again. This is a signifivant safety issue for Chevy (and for my family)
Mfg Campaign: 11553127
Recall Date: Nov 1, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was driving at about 40 mph and went to brake and the brake pedal went to the floor with multiple lights appearing on the dash including a warning "brake system failure max speed 43 mph" as well as "service ESC". The brake light went on as well as the ABS light and the check engine light. Brakes were not fully functional and were like old manual brakes that you had to press hard on to slow down. I was fearful getting back to the house. Multiple warnings appeared on my Chevy app. Today I started to move in the driveway to clean up as I am taking to dealer tomorrow. All lights are off and the brakes now appear to work. The warnings are off of the app now (curious as to why for such a potentially lethal event) I have screenshots of the dash warnings but neglected to get a screenshot in the app. My fear is that the dealer will blow this off and the app shows all is good only to leave me drive this for them go out again. This is a signifivant safety issue for Chevy (and for my family)
Corrective Action:
I was driving at about 40 mph and went to brake and the brake pedal went to the floor with multiple lights appearing on the dash including a warning "brake system failure max speed 43 mph" as well as "service ESC". The brake light went on as well as the ABS light and the check engine light. Brakes were not fully functional and were like old manual brakes that you had to press hard on to slow down. I was fearful getting back to the house. Multiple warnings appeared on my Chevy app. Today I started to move in the driveway to clean up as I am taking to dealer tomorrow. All lights are off and the brakes now appear to work. The warnings are off of the app now (curious as to why for such a potentially lethal event) I have screenshots of the dash warnings but neglected to get a screenshot in the app. My fear is that the dealer will blow this off and the app shows all is good only to leave me drive this for them go out again. This is a signifivant safety issue for Chevy (and for my family)
Additional Notes:
I was driving at about 40 mph and went to brake and the brake pedal went to the floor with multiple lights appearing on the dash including a warning "brake system failure max speed 43 mph" as well as "service ESC". The brake light went on as well as the ABS light and the check engine light. Brakes were not fully functional and were like old manual brakes that you had to press hard on to slow down. I was fearful getting back to the house. Multiple warnings appeared on my Chevy app. Today I started to move in the driveway to clean up as I am taking to dealer tomorrow. All lights are off and the brakes now appear to work. The warnings are off of the app now (curious as to why for such a potentially lethal event) I have screenshots of the dash warnings but neglected to get a screenshot in the app. My fear is that the dealer will blow this off and the app shows all is good only to leave me drive this for them go out again. This is a signifivant safety issue for Chevy (and for my family)
Mfg Campaign: 11553127
Recall Date: Nov 1, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The volume to the vehicles infotainment system was unexpectedly set by the system to the highest setting without my input while listening to XM radio. My attempts to lower the volume via the volume control knob and steering wheel volume adjustment would lower the volume slightly but the rate the system increased the volume was faster than I could lower it. My safety was put at risk because initially the loud volume shocked me and caused me to panic trying to lower the volume so I can hear my surroundings while attempting to drive in city traffic. My safety was also at risk because my watch alerted me to a volume level that causes permanent damage to my hearing. I have not reported this to the dealer or independent service yet. The vehicle has not been inspected. There were no other warning messages or symptoms to the problem prior to the failure. Today was the first incident.
Corrective Action:
The volume to the vehicles infotainment system was unexpectedly set by the system to the highest setting without my input while listening to XM radio. My attempts to lower the volume via the volume control knob and steering wheel volume adjustment would lower the volume slightly but the rate the system increased the volume was faster than I could lower it. My safety was put at risk because initially the loud volume shocked me and caused me to panic trying to lower the volume so I can hear my surroundings while attempting to drive in city traffic. My safety was also at risk because my watch alerted me to a volume level that causes permanent damage to my hearing. I have not reported this to the dealer or independent service yet. The vehicle has not been inspected. There were no other warning messages or symptoms to the problem prior to the failure. Today was the first incident.
Additional Notes:
The volume to the vehicles infotainment system was unexpectedly set by the system to the highest setting without my input while listening to XM radio. My attempts to lower the volume via the volume control knob and steering wheel volume adjustment would lower the volume slightly but the rate the system increased the volume was faster than I could lower it. My safety was put at risk because initially the loud volume shocked me and caused me to panic trying to lower the volume so I can hear my surroundings while attempting to drive in city traffic. My safety was also at risk because my watch alerted me to a volume level that causes permanent damage to my hearing. I have not reported this to the dealer or independent service yet. The vehicle has not been inspected. There were no other warning messages or symptoms to the problem prior to the failure. Today was the first incident.
Mfg Campaign: 11552827
Recall Date: Oct 31, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The General Motors subjected my family to an unsafe and possible deadly conditions by not repairing the known 2022 Chevy Silverado trailer brake issue described. Within the narrative SEE ATTACHMENTS - INCIDENT NARRATIVE - GLOBAL SAFETY FIELD INVESTIGATION - DCS6444
Corrective Action:
The General Motors subjected my family to an unsafe and possible deadly conditions by not repairing the known 2022 Chevy Silverado trailer brake issue described. Within the narrative SEE ATTACHMENTS - INCIDENT NARRATIVE - GLOBAL SAFETY FIELD INVESTIGATION - DCS6444
Additional Notes:
The General Motors subjected my family to an unsafe and possible deadly conditions by not repairing the known 2022 Chevy Silverado trailer brake issue described. Within the narrative SEE ATTACHMENTS - INCIDENT NARRATIVE - GLOBAL SAFETY FIELD INVESTIGATION - DCS6444
Mfg Campaign: 11550990
Recall Date: Oct 20, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving the RADIO goes full volume, then after about 15sec ( and spilling your coffee all over the place) it turns down then the radio screen says restarting. Now 2 issues this is going to blow all of my speakers and no one will warranty it ( cause its not my fault it goes full ON) and the other issue is ... i'm driving at 5am and this thing goes full blast and when your drinking your coffee or anything and this sudden JOLTED IMPACT OF NOISE hits ya scared the crap out of you... this needs to be fixed... it happens like once a month.. very random... but it happens after the truck has sat for a work shift or in the morning but not always in that scenario
Corrective Action:
When driving the RADIO goes full volume, then after about 15sec ( and spilling your coffee all over the place) it turns down then the radio screen says restarting. Now 2 issues this is going to blow all of my speakers and no one will warranty it ( cause its not my fault it goes full ON) and the other issue is ... i'm driving at 5am and this thing goes full blast and when your drinking your coffee or anything and this sudden JOLTED IMPACT OF NOISE hits ya scared the crap out of you... this needs to be fixed... it happens like once a month.. very random... but it happens after the truck has sat for a work shift or in the morning but not always in that scenario
Additional Notes:
When driving the RADIO goes full volume, then after about 15sec ( and spilling your coffee all over the place) it turns down then the radio screen says restarting. Now 2 issues this is going to blow all of my speakers and no one will warranty it ( cause its not my fault it goes full ON) and the other issue is ... i'm driving at 5am and this thing goes full blast and when your drinking your coffee or anything and this sudden JOLTED IMPACT OF NOISE hits ya scared the crap out of you... this needs to be fixed... it happens like once a month.. very random... but it happens after the truck has sat for a work shift or in the morning but not always in that scenario
Mfg Campaign: 11550542
Recall Date: Oct 18, 2023
General Motors, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owned a 2022 Chevrolet Silverado 1500. The contact stated that while driving at 60 MPH, the steering wheel seized and the vehicle violently lunged to the right. The passenger's front tire detached from the vehicle, causing the contact to lose control of the vehicle. The contact crashed into the bumper blocks. The contact and the passenger were injured and received medical attention. A police report was filed. The vehicle was towed to a collision center. The vehicle was deemed totaled by the insurance company. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,715.
Corrective Action:
The contact owned a 2022 Chevrolet Silverado 1500. The contact stated that while driving at 60 MPH, the steering wheel seized and the vehicle violently lunged to the right. The passenger's front tire detached from the vehicle, causing the contact to lose control of the vehicle. The contact crashed into the bumper blocks. The contact and the passenger were injured and received medical attention. A police report was filed. The vehicle was towed to a collision center. The vehicle was deemed totaled by the insurance company. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,715.
Additional Notes:
The contact owned a 2022 Chevrolet Silverado 1500. The contact stated that while driving at 60 MPH, the steering wheel seized and the vehicle violently lunged to the right. The passenger's front tire detached from the vehicle, causing the contact to lose control of the vehicle. The contact crashed into the bumper blocks. The contact and the passenger were injured and received medical attention. A police report was filed. The vehicle was towed to a collision center. The vehicle was deemed totaled by the insurance company. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,715.
Mfg Campaign: 11549571
Recall Date: Oct 12, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle engine blew up stopped running. I was driving up Highway 17 leaving Santa Cruz heading towards Sacramento when Engine failed was able to pull off the side of the freeway without being sideswiped had to have CHP come and shut down the number one lane in order to get vehicle towed. Was pulling a travel trailer. Vehicle and trailer were towed to the closest hotel in Scotts Valley the following day truck was towed to Watsonville Chevrolet where they tore the engine apart and found the catastrophic failure of the engine, vehicle was inspected by Watsonville Chevrolet mechanic. There were no warning mites before engine stopped working no warning and was very fortunate by God's graces to get off the side of the highway before being sideswiped or rear-ended. The repair took 47 days to fix two days after I got the vehicle back the battery was dead because certain electrical components like battery and stereo were not reconnected therefore caused a drain and would not start. Had to call GM again to have the vehicle towed to Folsom Chevrolet California where they kept the vehicle for 9 days to fix the problem which was electrical.
Corrective Action:
Vehicle engine blew up stopped running. I was driving up Highway 17 leaving Santa Cruz heading towards Sacramento when Engine failed was able to pull off the side of the freeway without being sideswiped had to have CHP come and shut down the number one lane in order to get vehicle towed. Was pulling a travel trailer. Vehicle and trailer were towed to the closest hotel in Scotts Valley the following day truck was towed to Watsonville Chevrolet where they tore the engine apart and found the catastrophic failure of the engine, vehicle was inspected by Watsonville Chevrolet mechanic. There were no warning mites before engine stopped working no warning and was very fortunate by God's graces to get off the side of the highway before being sideswiped or rear-ended. The repair took 47 days to fix two days after I got the vehicle back the battery was dead because certain electrical components like battery and stereo were not reconnected therefore caused a drain and would not start. Had to call GM again to have the vehicle towed to Folsom Chevrolet California where they kept the vehicle for 9 days to fix the problem which was electrical.
Additional Notes:
Vehicle engine blew up stopped running. I was driving up Highway 17 leaving Santa Cruz heading towards Sacramento when Engine failed was able to pull off the side of the freeway without being sideswiped had to have CHP come and shut down the number one lane in order to get vehicle towed. Was pulling a travel trailer. Vehicle and trailer were towed to the closest hotel in Scotts Valley the following day truck was towed to Watsonville Chevrolet where they tore the engine apart and found the catastrophic failure of the engine, vehicle was inspected by Watsonville Chevrolet mechanic. There were no warning mites before engine stopped working no warning and was very fortunate by God's graces to get off the side of the highway before being sideswiped or rear-ended. The repair took 47 days to fix two days after I got the vehicle back the battery was dead because certain electrical components like battery and stereo were not reconnected therefore caused a drain and would not start. Had to call GM again to have the vehicle towed to Folsom Chevrolet California where they kept the vehicle for 9 days to fix the problem which was electrical.
Mfg Campaign: 11544180
Recall Date: Sep 12, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle engine blew up stopped running. I was driving up Highway 17 leaving Santa Cruz heading towards Sacramento when Engine failed was able to pull off the side of the freeway without being sideswiped had to have CHP come and shut down the number one lane in order to get vehicle towed. Was pulling a travel trailer. Vehicle and trailer were towed to the closest hotel in Scotts Valley the following day truck was towed to Watsonville Chevrolet where they tore the engine apart and found the catastrophic failure of the engine, vehicle was inspected by Watsonville Chevrolet mechanic. There were no warning mites before engine stopped working no warning and was very fortunate by God's graces to get off the side of the highway before being sideswiped or rear-ended. The repair took 47 days to fix two days after I got the vehicle back the battery was dead because certain electrical components like battery and stereo were not reconnected therefore caused a drain and would not start. Had to call GM again to have the vehicle towed to Folsom Chevrolet California where they kept the vehicle for 9 days to fix the problem which was electrical.
Corrective Action:
Vehicle engine blew up stopped running. I was driving up Highway 17 leaving Santa Cruz heading towards Sacramento when Engine failed was able to pull off the side of the freeway without being sideswiped had to have CHP come and shut down the number one lane in order to get vehicle towed. Was pulling a travel trailer. Vehicle and trailer were towed to the closest hotel in Scotts Valley the following day truck was towed to Watsonville Chevrolet where they tore the engine apart and found the catastrophic failure of the engine, vehicle was inspected by Watsonville Chevrolet mechanic. There were no warning mites before engine stopped working no warning and was very fortunate by God's graces to get off the side of the highway before being sideswiped or rear-ended. The repair took 47 days to fix two days after I got the vehicle back the battery was dead because certain electrical components like battery and stereo were not reconnected therefore caused a drain and would not start. Had to call GM again to have the vehicle towed to Folsom Chevrolet California where they kept the vehicle for 9 days to fix the problem which was electrical.
Additional Notes:
Vehicle engine blew up stopped running. I was driving up Highway 17 leaving Santa Cruz heading towards Sacramento when Engine failed was able to pull off the side of the freeway without being sideswiped had to have CHP come and shut down the number one lane in order to get vehicle towed. Was pulling a travel trailer. Vehicle and trailer were towed to the closest hotel in Scotts Valley the following day truck was towed to Watsonville Chevrolet where they tore the engine apart and found the catastrophic failure of the engine, vehicle was inspected by Watsonville Chevrolet mechanic. There were no warning mites before engine stopped working no warning and was very fortunate by God's graces to get off the side of the highway before being sideswiped or rear-ended. The repair took 47 days to fix two days after I got the vehicle back the battery was dead because certain electrical components like battery and stereo were not reconnected therefore caused a drain and would not start. Had to call GM again to have the vehicle towed to Folsom Chevrolet California where they kept the vehicle for 9 days to fix the problem which was electrical.
Mfg Campaign: 11544180
Recall Date: Sep 12, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Vehicle engine blew up stopped running. I was driving up Highway 17 leaving Santa Cruz heading towards Sacramento when Engine failed was able to pull off the side of the freeway without being sideswiped had to have CHP come and shut down the number one lane in order to get vehicle towed. Was pulling a travel trailer. Vehicle and trailer were towed to the closest hotel in Scotts Valley the following day truck was towed to Watsonville Chevrolet where they tore the engine apart and found the catastrophic failure of the engine, vehicle was inspected by Watsonville Chevrolet mechanic. There were no warning mites before engine stopped working no warning and was very fortunate by God's graces to get off the side of the highway before being sideswiped or rear-ended. The repair took 47 days to fix two days after I got the vehicle back the battery was dead because certain electrical components like battery and stereo were not reconnected therefore caused a drain and would not start. Had to call GM again to have the vehicle towed to Folsom Chevrolet California where they kept the vehicle for 9 days to fix the problem which was electrical.
Corrective Action:
Vehicle engine blew up stopped running. I was driving up Highway 17 leaving Santa Cruz heading towards Sacramento when Engine failed was able to pull off the side of the freeway without being sideswiped had to have CHP come and shut down the number one lane in order to get vehicle towed. Was pulling a travel trailer. Vehicle and trailer were towed to the closest hotel in Scotts Valley the following day truck was towed to Watsonville Chevrolet where they tore the engine apart and found the catastrophic failure of the engine, vehicle was inspected by Watsonville Chevrolet mechanic. There were no warning mites before engine stopped working no warning and was very fortunate by God's graces to get off the side of the highway before being sideswiped or rear-ended. The repair took 47 days to fix two days after I got the vehicle back the battery was dead because certain electrical components like battery and stereo were not reconnected therefore caused a drain and would not start. Had to call GM again to have the vehicle towed to Folsom Chevrolet California where they kept the vehicle for 9 days to fix the problem which was electrical.
Additional Notes:
Vehicle engine blew up stopped running. I was driving up Highway 17 leaving Santa Cruz heading towards Sacramento when Engine failed was able to pull off the side of the freeway without being sideswiped had to have CHP come and shut down the number one lane in order to get vehicle towed. Was pulling a travel trailer. Vehicle and trailer were towed to the closest hotel in Scotts Valley the following day truck was towed to Watsonville Chevrolet where they tore the engine apart and found the catastrophic failure of the engine, vehicle was inspected by Watsonville Chevrolet mechanic. There were no warning mites before engine stopped working no warning and was very fortunate by God's graces to get off the side of the highway before being sideswiped or rear-ended. The repair took 47 days to fix two days after I got the vehicle back the battery was dead because certain electrical components like battery and stereo were not reconnected therefore caused a drain and would not start. Had to call GM again to have the vehicle towed to Folsom Chevrolet California where they kept the vehicle for 9 days to fix the problem which was electrical.
Mfg Campaign: 11544180
Recall Date: Sep 12, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The audio in the truck increased to maximum volume on its own- without user/driver input. The only way to reset the radio is to pull over, shut off the truck, and open the door. This is extremely hazardous and distracting while operating the vehicle. It is an urgent safety concern for the driver and all passengers, as well as other vehicles.
Corrective Action:
The audio in the truck increased to maximum volume on its own- without user/driver input. The only way to reset the radio is to pull over, shut off the truck, and open the door. This is extremely hazardous and distracting while operating the vehicle. It is an urgent safety concern for the driver and all passengers, as well as other vehicles.
Additional Notes:
The audio in the truck increased to maximum volume on its own- without user/driver input. The only way to reset the radio is to pull over, shut off the truck, and open the door. This is extremely hazardous and distracting while operating the vehicle. It is an urgent safety concern for the driver and all passengers, as well as other vehicles.
Mfg Campaign: 11543970
Recall Date: Sep 11, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The audio in the truck increased to maximum volume on its own- without user/driver input. The only way to reset the radio is to pull over, shut off the truck, and open the door. This is extremely hazardous and distracting while operating the vehicle. It is an urgent safety concern for the driver and all passengers, as well as other vehicles.
Corrective Action:
The audio in the truck increased to maximum volume on its own- without user/driver input. The only way to reset the radio is to pull over, shut off the truck, and open the door. This is extremely hazardous and distracting while operating the vehicle. It is an urgent safety concern for the driver and all passengers, as well as other vehicles.
Additional Notes:
The audio in the truck increased to maximum volume on its own- without user/driver input. The only way to reset the radio is to pull over, shut off the truck, and open the door. This is extremely hazardous and distracting while operating the vehicle. It is an urgent safety concern for the driver and all passengers, as well as other vehicles.
Mfg Campaign: 11543970
Recall Date: Sep 11, 2023
General Motors, Llc
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while attempting to reverse, he became aware that the display for the rear view camera only displayed the top half of the image. Potentially compromising rear-view visibility. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera programming, but a remedy was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 14,000.
Corrective Action:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while attempting to reverse, he became aware that the display for the rear view camera only displayed the top half of the image. Potentially compromising rear-view visibility. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera programming, but a remedy was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 14,000.
Additional Notes:
The contact owns a 2020 Chevrolet Silverado 1500. The contact stated that while attempting to reverse, he became aware that the display for the rear view camera only displayed the top half of the image. Potentially compromising rear-view visibility. The vehicle was taken to the dealer, who diagnosed a failure with the rearview camera programming, but a remedy was not yet available. The vehicle was not repaired. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 14,000.
Mfg Campaign: 11537957
Recall Date: Aug 11, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle starter began malfunctioning, upon having that repaired by the dealership the brakes on the truck failed while underway. The dealership subsequently replaced the fuse panel and said it was resolved, that was in November 2022. The starter again began having problems engaging yesterday.
Corrective Action:
The vehicle starter began malfunctioning, upon having that repaired by the dealership the brakes on the truck failed while underway. The dealership subsequently replaced the fuse panel and said it was resolved, that was in November 2022. The starter again began having problems engaging yesterday.
Additional Notes:
The vehicle starter began malfunctioning, upon having that repaired by the dealership the brakes on the truck failed while underway. The dealership subsequently replaced the fuse panel and said it was resolved, that was in November 2022. The starter again began having problems engaging yesterday.
Mfg Campaign: 11537441
Recall Date: Aug 9, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle starter began malfunctioning, upon having that repaired by the dealership the brakes on the truck failed while underway. The dealership subsequently replaced the fuse panel and said it was resolved, that was in November 2022. The starter again began having problems engaging yesterday.
Corrective Action:
The vehicle starter began malfunctioning, upon having that repaired by the dealership the brakes on the truck failed while underway. The dealership subsequently replaced the fuse panel and said it was resolved, that was in November 2022. The starter again began having problems engaging yesterday.
Additional Notes:
The vehicle starter began malfunctioning, upon having that repaired by the dealership the brakes on the truck failed while underway. The dealership subsequently replaced the fuse panel and said it was resolved, that was in November 2022. The starter again began having problems engaging yesterday.
Mfg Campaign: 11537441
Recall Date: Aug 9, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving the truck, something electrical seems to "reset" and upon that occurring, the brakes and other things quit working. This has happened in this truck twice within the last 10,000 miles. The dealership "resets the electrical system" and the truck runs fine for a period of time, but it has happened twice that the brakes have failed while going down the road.
Corrective Action:
While driving the truck, something electrical seems to "reset" and upon that occurring, the brakes and other things quit working. This has happened in this truck twice within the last 10,000 miles. The dealership "resets the electrical system" and the truck runs fine for a period of time, but it has happened twice that the brakes have failed while going down the road.
Additional Notes:
While driving the truck, something electrical seems to "reset" and upon that occurring, the brakes and other things quit working. This has happened in this truck twice within the last 10,000 miles. The dealership "resets the electrical system" and the truck runs fine for a period of time, but it has happened twice that the brakes have failed while going down the road.
Mfg Campaign: 11537445
Recall Date: Aug 9, 2023
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Valencia, CA • 36 yrs
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