Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2022 Chevrolet Silverado 1500 vehicles. The sensing diagnostic module (SDM) was left in manufacturing mode and not activated at the assembly plant prior to shipment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222387870
Recall Date: Nov 23, 2022
General Motors, Llc
Safety Issue:
General Motors (GM) has decided that certain 2022 model year Chevrolet Silverado, and GMC Sierra vehicles equipped with an accessory sport bar. The accessory sport bar contains a high-mounted brake light that may not function. In addition, it may block the vehicle's existing high-mounted brake light. As such, these vehicles may fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "lamps, reflective devices, and associated equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368110
Recall Date: Jun 30, 2022
Consumer Complaints
471 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly lunged forward and jerked. Additionally, the instrument panel was black. The rearview camera and the front view camera malfunctioned. The vehicle was taken to the dealer, where a software update was performed; however, the dealer was unable to duplicate the jerking and the instrument cluster failure. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly lunged forward and jerked. Additionally, the instrument panel was black. The rearview camera and the front view camera malfunctioned. The vehicle was taken to the dealer, where a software update was performed; however, the dealer was unable to duplicate the jerking and the instrument cluster failure. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly lunged forward and jerked. Additionally, the instrument panel was black. The rearview camera and the front view camera malfunctioned. The vehicle was taken to the dealer, where a software update was performed; however, the dealer was unable to duplicate the jerking and the instrument cluster failure. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
Mfg Campaign: 11528955
Recall Date: Jun 26, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION:SOFTWARE
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly lunged forward and jerked. Additionally, the instrument panel was black. The rearview camera and the front view camera malfunctioned. The vehicle was taken to the dealer, where a software update was performed; however, the dealer was unable to duplicate the jerking and the instrument cluster failure. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly lunged forward and jerked. Additionally, the instrument panel was black. The rearview camera and the front view camera malfunctioned. The vehicle was taken to the dealer, where a software update was performed; however, the dealer was unable to duplicate the jerking and the instrument cluster failure. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly lunged forward and jerked. Additionally, the instrument panel was black. The rearview camera and the front view camera malfunctioned. The vehicle was taken to the dealer, where a software update was performed; however, the dealer was unable to duplicate the jerking and the instrument cluster failure. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
Mfg Campaign: 11528955
Recall Date: Jun 26, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Manufacturer and dealership cannot resolve active recalls because the vehicle does not have the part (sports bar with chimsl accessories high brake light) marked in the recall. Vehicle was ordered with the accessory on the window sticker but it did not fit properly and due to this was removed from the truck. Dealership refuses to resolve the recall even though the part does not exist on the truck.
Corrective Action:
Manufacturer and dealership cannot resolve active recalls because the vehicle does not have the part (sports bar with chimsl accessories high brake light) marked in the recall. Vehicle was ordered with the accessory on the window sticker but it did not fit properly and due to this was removed from the truck. Dealership refuses to resolve the recall even though the part does not exist on the truck.
Additional Notes:
Manufacturer and dealership cannot resolve active recalls because the vehicle does not have the part (sports bar with chimsl accessories high brake light) marked in the recall. Vehicle was ordered with the accessory on the window sticker but it did not fit properly and due to this was removed from the truck. Dealership refuses to resolve the recall even though the part does not exist on the truck.
Mfg Campaign: 11528646
Recall Date: Jun 24, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Manufacturer and dealership cannot resolve active recalls because the vehicle does not have the part (sports bar with chimsl accessories high brake light) marked in the recall. Vehicle was ordered with the accessory on the window sticker but it did not fit properly and due to this was removed from the truck. Dealership refuses to resolve the recall even though the part does not exist on the truck.
Corrective Action:
Manufacturer and dealership cannot resolve active recalls because the vehicle does not have the part (sports bar with chimsl accessories high brake light) marked in the recall. Vehicle was ordered with the accessory on the window sticker but it did not fit properly and due to this was removed from the truck. Dealership refuses to resolve the recall even though the part does not exist on the truck.
Additional Notes:
Manufacturer and dealership cannot resolve active recalls because the vehicle does not have the part (sports bar with chimsl accessories high brake light) marked in the recall. Vehicle was ordered with the accessory on the window sticker but it did not fit properly and due to this was removed from the truck. Dealership refuses to resolve the recall even though the part does not exist on the truck.
Mfg Campaign: 11528646
Recall Date: Jun 24, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Integrated trailer brake failure. Pugged in trailer and received message stated trailer brake failure, needs service
Corrective Action:
Integrated trailer brake failure. Pugged in trailer and received message stated trailer brake failure, needs service
Additional Notes:
Integrated trailer brake failure. Pugged in trailer and received message stated trailer brake failure, needs service
Mfg Campaign: 11526393
Recall Date: Jun 10, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on Pa Turnpike around Denver, PA, at about 75 MPH, I saw in my review mirror, what I first though was dust or smoke blowing around my truck bed. I slowed down 10-15 MPH, a small flame was visible through the rear window, between cab and bed. I immediately pulled over, put in park , turned on flashers, grabbed my phone and wallet, got out of the vehicle. opened the rear door grabbed one bag and saw flames over the cab. Flames were visibly getting larger between cab and and bed, flames were also exiting under bed and driver side rear wheel well. I walked up the turnpike about 100 feet and called 911. The truck became fully engulfed while on phone with 911. Picture labeled first picture was after 911 call, and about 5-min after stopping vehicle. Fire Company showed up 15-min. later but vehicle was already gone. Allstate Ins. has possession of truck. Truck had 25K miles and was purchased new January 2022. The truck has been maintained per manufactures specifications by Faulkner Chevrolet in Lancaster, PA. The truck had no damage ever, was never off-road, and there were no environmental issues to cause the fire. Only modifications to vehicle was a professionally sprayed in bed liner.
Corrective Action:
I was driving on Pa Turnpike around Denver, PA, at about 75 MPH, I saw in my review mirror, what I first though was dust or smoke blowing around my truck bed. I slowed down 10-15 MPH, a small flame was visible through the rear window, between cab and bed. I immediately pulled over, put in park , turned on flashers, grabbed my phone and wallet, got out of the vehicle. opened the rear door grabbed one bag and saw flames over the cab. Flames were visibly getting larger between cab and and bed, flames were also exiting under bed and driver side rear wheel well. I walked up the turnpike about 100 feet and called 911. The truck became fully engulfed while on phone with 911. Picture labeled first picture was after 911 call, and about 5-min after stopping vehicle. Fire Company showed up 15-min. later but vehicle was already gone. Allstate Ins. has possession of truck. Truck had 25K miles and was purchased new January 2022. The truck has been maintained per manufactures specifications by Faulkner Chevrolet in Lancaster, PA. The truck had no damage ever, was never off-road, and there were no environmental issues to cause the fire. Only modifications to vehicle was a professionally sprayed in bed liner.
Additional Notes:
I was driving on Pa Turnpike around Denver, PA, at about 75 MPH, I saw in my review mirror, what I first though was dust or smoke blowing around my truck bed. I slowed down 10-15 MPH, a small flame was visible through the rear window, between cab and bed. I immediately pulled over, put in park , turned on flashers, grabbed my phone and wallet, got out of the vehicle. opened the rear door grabbed one bag and saw flames over the cab. Flames were visibly getting larger between cab and and bed, flames were also exiting under bed and driver side rear wheel well. I walked up the turnpike about 100 feet and called 911. The truck became fully engulfed while on phone with 911. Picture labeled first picture was after 911 call, and about 5-min after stopping vehicle. Fire Company showed up 15-min. later but vehicle was already gone. Allstate Ins. has possession of truck. Truck had 25K miles and was purchased new January 2022. The truck has been maintained per manufactures specifications by Faulkner Chevrolet in Lancaster, PA. The truck had no damage ever, was never off-road, and there were no environmental issues to cause the fire. Only modifications to vehicle was a professionally sprayed in bed liner.
Mfg Campaign: 11526302
Recall Date: Jun 9, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2022 Chevrolet Silverado. The contact stated while in traffic the contact heard an abnormal sound coming from the vehicle, but no warning light was illuminated. When the contact pulled over on the side of the road smoke was coming from under the hood of the vehicle that then became flames. The contact had minor burns to the eyebrows and hair and some items of clothing were burned. The fire department was able to extinguish the fire and a police report was filed. The vehicle was towed by the insurance company. The dealer was contacted but no assistance was provided. The manufacturer was not contacted. The failure mileage was 17,000.
Corrective Action:
The contact owned a 2022 Chevrolet Silverado. The contact stated while in traffic the contact heard an abnormal sound coming from the vehicle, but no warning light was illuminated. When the contact pulled over on the side of the road smoke was coming from under the hood of the vehicle that then became flames. The contact had minor burns to the eyebrows and hair and some items of clothing were burned. The fire department was able to extinguish the fire and a police report was filed. The vehicle was towed by the insurance company. The dealer was contacted but no assistance was provided. The manufacturer was not contacted. The failure mileage was 17,000.
Additional Notes:
The contact owned a 2022 Chevrolet Silverado. The contact stated while in traffic the contact heard an abnormal sound coming from the vehicle, but no warning light was illuminated. When the contact pulled over on the side of the road smoke was coming from under the hood of the vehicle that then became flames. The contact had minor burns to the eyebrows and hair and some items of clothing were burned. The fire department was able to extinguish the fire and a police report was filed. The vehicle was towed by the insurance company. The dealer was contacted but no assistance was provided. The manufacturer was not contacted. The failure mileage was 17,000.
Mfg Campaign: 11525048
Recall Date: Jun 2, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When pulling a travel trailer with electric trailer brakes, the trucks trailer brake control switch disengages. While pulling our new travel trailer home from the dealership I tested the trailer brakes prior to leaving the camper dealers lot and the trailer brakes work with both the manual switch and the trucks brake pedal. But while traveling down the highway and braking with the foot pedal the truck emitted an audible alert tone but by the time that I looked at the dash the visual message had already disappeared. While traveling this happened a few more times before I was finally able to read the alert notification on the dash in time to read the there was a trailer brake fault and the electronic trailer brake controller had been disabled. The trailer I was pulling was well within the trucks TWR rated capacity, but yet heavier than the truck. Luckily I finally figured out what was going on and did not need to brake hard and was able to get my trailer to our nearby destination. Had I have been aware that there could be a trailer brake controller problem I would have never made this trip with my truck and trailer and risked incident. At no point in my truck purchasing process or during ownership have I ever been notified that my truck could have trailer braking problems. Had there been a situation where I needed to stop fast it could have resulted in catastrophy. Chevrolet needs to inform owners of this potential safety issue immediately. After the fact, I came across multiple articles stating that GM has issued a service bulletin for the problem, but apparently will only be addressed at the time of customer complaint. I did call the dealership where I purchased my truck and was informed at that time of the service bulletin. My truck has since been to the repair shop to have the trailer brake control switch replaced and trailer brakes are currently functioning properly.
Corrective Action:
When pulling a travel trailer with electric trailer brakes, the trucks trailer brake control switch disengages. While pulling our new travel trailer home from the dealership I tested the trailer brakes prior to leaving the camper dealers lot and the trailer brakes work with both the manual switch and the trucks brake pedal. But while traveling down the highway and braking with the foot pedal the truck emitted an audible alert tone but by the time that I looked at the dash the visual message had already disappeared. While traveling this happened a few more times before I was finally able to read the alert notification on the dash in time to read the there was a trailer brake fault and the electronic trailer brake controller had been disabled. The trailer I was pulling was well within the trucks TWR rated capacity, but yet heavier than the truck. Luckily I finally figured out what was going on and did not need to brake hard and was able to get my trailer to our nearby destination. Had I have been aware that there could be a trailer brake controller problem I would have never made this trip with my truck and trailer and risked incident. At no point in my truck purchasing process or during ownership have I ever been notified that my truck could have trailer braking problems. Had there been a situation where I needed to stop fast it could have resulted in catastrophy. Chevrolet needs to inform owners of this potential safety issue immediately. After the fact, I came across multiple articles stating that GM has issued a service bulletin for the problem, but apparently will only be addressed at the time of customer complaint. I did call the dealership where I purchased my truck and was informed at that time of the service bulletin. My truck has since been to the repair shop to have the trailer brake control switch replaced and trailer brakes are currently functioning properly.
Additional Notes:
When pulling a travel trailer with electric trailer brakes, the trucks trailer brake control switch disengages. While pulling our new travel trailer home from the dealership I tested the trailer brakes prior to leaving the camper dealers lot and the trailer brakes work with both the manual switch and the trucks brake pedal. But while traveling down the highway and braking with the foot pedal the truck emitted an audible alert tone but by the time that I looked at the dash the visual message had already disappeared. While traveling this happened a few more times before I was finally able to read the alert notification on the dash in time to read the there was a trailer brake fault and the electronic trailer brake controller had been disabled. The trailer I was pulling was well within the trucks TWR rated capacity, but yet heavier than the truck. Luckily I finally figured out what was going on and did not need to brake hard and was able to get my trailer to our nearby destination. Had I have been aware that there could be a trailer brake controller problem I would have never made this trip with my truck and trailer and risked incident. At no point in my truck purchasing process or during ownership have I ever been notified that my truck could have trailer braking problems. Had there been a situation where I needed to stop fast it could have resulted in catastrophy. Chevrolet needs to inform owners of this potential safety issue immediately. After the fact, I came across multiple articles stating that GM has issued a service bulletin for the problem, but apparently will only be addressed at the time of customer complaint. I did call the dealership where I purchased my truck and was informed at that time of the service bulletin. My truck has since been to the repair shop to have the trailer brake control switch replaced and trailer brakes are currently functioning properly.
Mfg Campaign: 11523491
Recall Date: May 23, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When pulling a travel trailer with electric trailer brakes, the trucks trailer brake control switch disengages. While pulling our new travel trailer home from the dealership I tested the trailer brakes prior to leaving the camper dealers lot and the trailer brakes work with both the manual switch and the trucks brake pedal. But while traveling down the highway and braking with the foot pedal the truck emitted an audible alert tone but by the time that I looked at the dash the visual message had already disappeared. While traveling this happened a few more times before I was finally able to read the alert notification on the dash in time to read the there was a trailer brake fault and the electronic trailer brake controller had been disabled. The trailer I was pulling was well within the trucks TWR rated capacity, but yet heavier than the truck. Luckily I finally figured out what was going on and did not need to brake hard and was able to get my trailer to our nearby destination. Had I have been aware that there could be a trailer brake controller problem I would have never made this trip with my truck and trailer and risked incident. At no point in my truck purchasing process or during ownership have I ever been notified that my truck could have trailer braking problems. Had there been a situation where I needed to stop fast it could have resulted in catastrophy. Chevrolet needs to inform owners of this potential safety issue immediately. After the fact, I came across multiple articles stating that GM has issued a service bulletin for the problem, but apparently will only be addressed at the time of customer complaint. I did call the dealership where I purchased my truck and was informed at that time of the service bulletin. My truck has since been to the repair shop to have the trailer brake control switch replaced and trailer brakes are currently functioning properly.
Corrective Action:
When pulling a travel trailer with electric trailer brakes, the trucks trailer brake control switch disengages. While pulling our new travel trailer home from the dealership I tested the trailer brakes prior to leaving the camper dealers lot and the trailer brakes work with both the manual switch and the trucks brake pedal. But while traveling down the highway and braking with the foot pedal the truck emitted an audible alert tone but by the time that I looked at the dash the visual message had already disappeared. While traveling this happened a few more times before I was finally able to read the alert notification on the dash in time to read the there was a trailer brake fault and the electronic trailer brake controller had been disabled. The trailer I was pulling was well within the trucks TWR rated capacity, but yet heavier than the truck. Luckily I finally figured out what was going on and did not need to brake hard and was able to get my trailer to our nearby destination. Had I have been aware that there could be a trailer brake controller problem I would have never made this trip with my truck and trailer and risked incident. At no point in my truck purchasing process or during ownership have I ever been notified that my truck could have trailer braking problems. Had there been a situation where I needed to stop fast it could have resulted in catastrophy. Chevrolet needs to inform owners of this potential safety issue immediately. After the fact, I came across multiple articles stating that GM has issued a service bulletin for the problem, but apparently will only be addressed at the time of customer complaint. I did call the dealership where I purchased my truck and was informed at that time of the service bulletin. My truck has since been to the repair shop to have the trailer brake control switch replaced and trailer brakes are currently functioning properly.
Additional Notes:
When pulling a travel trailer with electric trailer brakes, the trucks trailer brake control switch disengages. While pulling our new travel trailer home from the dealership I tested the trailer brakes prior to leaving the camper dealers lot and the trailer brakes work with both the manual switch and the trucks brake pedal. But while traveling down the highway and braking with the foot pedal the truck emitted an audible alert tone but by the time that I looked at the dash the visual message had already disappeared. While traveling this happened a few more times before I was finally able to read the alert notification on the dash in time to read the there was a trailer brake fault and the electronic trailer brake controller had been disabled. The trailer I was pulling was well within the trucks TWR rated capacity, but yet heavier than the truck. Luckily I finally figured out what was going on and did not need to brake hard and was able to get my trailer to our nearby destination. Had I have been aware that there could be a trailer brake controller problem I would have never made this trip with my truck and trailer and risked incident. At no point in my truck purchasing process or during ownership have I ever been notified that my truck could have trailer braking problems. Had there been a situation where I needed to stop fast it could have resulted in catastrophy. Chevrolet needs to inform owners of this potential safety issue immediately. After the fact, I came across multiple articles stating that GM has issued a service bulletin for the problem, but apparently will only be addressed at the time of customer complaint. I did call the dealership where I purchased my truck and was informed at that time of the service bulletin. My truck has since been to the repair shop to have the trailer brake control switch replaced and trailer brakes are currently functioning properly.
Mfg Campaign: 11523491
Recall Date: May 23, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After A Remote Start When The Start Button Is Pressed The Engine May Stall or Will Not Restart/ Ignition May Appear To Be Stuck On
Corrective Action:
After A Remote Start When The Start Button Is Pressed The Engine May Stall or Will Not Restart/ Ignition May Appear To Be Stuck On
Additional Notes:
After A Remote Start When The Start Button Is Pressed The Engine May Stall or Will Not Restart/ Ignition May Appear To Be Stuck On
Mfg Campaign: 11522651
Recall Date: May 18, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while his wife was in a parking lot, she inadvertently depressed the accelerator as she was driving out of the parking lot, she crashed into a light pole with the front end of the vehicle in the center. The contact stated that the hood was crushed back to just before the front wheel wells. The front bumper was also crushed by the impact with the concrete stand that the light pole was attached. The contact stated that the concrete pillar had been moved back a few feet, and the light pole had been broken and bent. The contact said that the air bags had not deployed. The contact stated that his wife had suffered minor facial bruising and bruising to both knees from hitting the steering wheel and the bottom of the dashboard. There were no police or emergency services at the scene. The vehicle had been towed to a collision center and repair work had not started. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 12,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while his wife was in a parking lot, she inadvertently depressed the accelerator as she was driving out of the parking lot, she crashed into a light pole with the front end of the vehicle in the center. The contact stated that the hood was crushed back to just before the front wheel wells. The front bumper was also crushed by the impact with the concrete stand that the light pole was attached. The contact stated that the concrete pillar had been moved back a few feet, and the light pole had been broken and bent. The contact said that the air bags had not deployed. The contact stated that his wife had suffered minor facial bruising and bruising to both knees from hitting the steering wheel and the bottom of the dashboard. There were no police or emergency services at the scene. The vehicle had been towed to a collision center and repair work had not started. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 12,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated while his wife was in a parking lot, she inadvertently depressed the accelerator as she was driving out of the parking lot, she crashed into a light pole with the front end of the vehicle in the center. The contact stated that the hood was crushed back to just before the front wheel wells. The front bumper was also crushed by the impact with the concrete stand that the light pole was attached. The contact stated that the concrete pillar had been moved back a few feet, and the light pole had been broken and bent. The contact said that the air bags had not deployed. The contact stated that his wife had suffered minor facial bruising and bruising to both knees from hitting the steering wheel and the bottom of the dashboard. There were no police or emergency services at the scene. The vehicle had been towed to a collision center and repair work had not started. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 12,000.
Mfg Campaign: 11521255
Recall Date: May 9, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
12/23/22. Truck wouldn't shut off. Diagnostics bcm have internal issues keeping ecm relay powered up. TAC# 9-9199141781. Replaced and programmed bcm, ps inoperable. 3 codes. Dtc c116a,c1146,c1168. Likely steering gear had an internal electrical fault. 40YY149087255 Bcm FDYZ14909207P IMMOBILIZER LEARN FDYZ149096741 BCM SET UP VEHICLE HAVING MISFIRES ON MULTIPLE CYLINDERS. DURING DX ENGINE STOPPED MISFIRING SO DEALERSHIP DIDNT FIX IT. NO REPAIR MADE FOR MISFIRE ISSUE
Corrective Action:
12/23/22. Truck wouldn't shut off. Diagnostics bcm have internal issues keeping ecm relay powered up. TAC# 9-9199141781. Replaced and programmed bcm, ps inoperable. 3 codes. Dtc c116a,c1146,c1168. Likely steering gear had an internal electrical fault. 40YY149087255 Bcm FDYZ14909207P IMMOBILIZER LEARN FDYZ149096741 BCM SET UP VEHICLE HAVING MISFIRES ON MULTIPLE CYLINDERS. DURING DX ENGINE STOPPED MISFIRING SO DEALERSHIP DIDNT FIX IT. NO REPAIR MADE FOR MISFIRE ISSUE
Additional Notes:
12/23/22. Truck wouldn't shut off. Diagnostics bcm have internal issues keeping ecm relay powered up. TAC# 9-9199141781. Replaced and programmed bcm, ps inoperable. 3 codes. Dtc c116a,c1146,c1168. Likely steering gear had an internal electrical fault. 40YY149087255 Bcm FDYZ14909207P IMMOBILIZER LEARN FDYZ149096741 BCM SET UP VEHICLE HAVING MISFIRES ON MULTIPLE CYLINDERS. DURING DX ENGINE STOPPED MISFIRING SO DEALERSHIP DIDNT FIX IT. NO REPAIR MADE FOR MISFIRE ISSUE
Mfg Campaign: 11520045
Recall Date: May 2, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
12/23/22. Truck wouldn't shut off. Diagnostics bcm have internal issues keeping ecm relay powered up. TAC# 9-9199141781. Replaced and programmed bcm, ps inoperable. 3 codes. Dtc c116a,c1146,c1168. Likely steering gear had an internal electrical fault. 40YY149087255 Bcm FDYZ14909207P IMMOBILIZER LEARN FDYZ149096741 BCM SET UP VEHICLE HAVING MISFIRES ON MULTIPLE CYLINDERS. DURING DX ENGINE STOPPED MISFIRING SO DEALERSHIP DIDNT FIX IT. NO REPAIR MADE FOR MISFIRE ISSUE
Corrective Action:
12/23/22. Truck wouldn't shut off. Diagnostics bcm have internal issues keeping ecm relay powered up. TAC# 9-9199141781. Replaced and programmed bcm, ps inoperable. 3 codes. Dtc c116a,c1146,c1168. Likely steering gear had an internal electrical fault. 40YY149087255 Bcm FDYZ14909207P IMMOBILIZER LEARN FDYZ149096741 BCM SET UP VEHICLE HAVING MISFIRES ON MULTIPLE CYLINDERS. DURING DX ENGINE STOPPED MISFIRING SO DEALERSHIP DIDNT FIX IT. NO REPAIR MADE FOR MISFIRE ISSUE
Additional Notes:
12/23/22. Truck wouldn't shut off. Diagnostics bcm have internal issues keeping ecm relay powered up. TAC# 9-9199141781. Replaced and programmed bcm, ps inoperable. 3 codes. Dtc c116a,c1146,c1168. Likely steering gear had an internal electrical fault. 40YY149087255 Bcm FDYZ14909207P IMMOBILIZER LEARN FDYZ149096741 BCM SET UP VEHICLE HAVING MISFIRES ON MULTIPLE CYLINDERS. DURING DX ENGINE STOPPED MISFIRING SO DEALERSHIP DIDNT FIX IT. NO REPAIR MADE FOR MISFIRE ISSUE
Mfg Campaign: 11520045
Recall Date: May 2, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
12/23/22. Truck wouldn't shut off. Diagnostics bcm have internal issues keeping ecm relay powered up. TAC# 9-9199141781. Replaced and programmed bcm, ps inoperable. 3 codes. Dtc c116a,c1146,c1168. Likely steering gear had an internal electrical fault. 40YY149087255 Bcm FDYZ14909207P IMMOBILIZER LEARN FDYZ149096741 BCM SET UP VEHICLE HAVING MISFIRES ON MULTIPLE CYLINDERS. DURING DX ENGINE STOPPED MISFIRING SO DEALERSHIP DIDNT FIX IT. NO REPAIR MADE FOR MISFIRE ISSUE
Corrective Action:
12/23/22. Truck wouldn't shut off. Diagnostics bcm have internal issues keeping ecm relay powered up. TAC# 9-9199141781. Replaced and programmed bcm, ps inoperable. 3 codes. Dtc c116a,c1146,c1168. Likely steering gear had an internal electrical fault. 40YY149087255 Bcm FDYZ14909207P IMMOBILIZER LEARN FDYZ149096741 BCM SET UP VEHICLE HAVING MISFIRES ON MULTIPLE CYLINDERS. DURING DX ENGINE STOPPED MISFIRING SO DEALERSHIP DIDNT FIX IT. NO REPAIR MADE FOR MISFIRE ISSUE
Additional Notes:
12/23/22. Truck wouldn't shut off. Diagnostics bcm have internal issues keeping ecm relay powered up. TAC# 9-9199141781. Replaced and programmed bcm, ps inoperable. 3 codes. Dtc c116a,c1146,c1168. Likely steering gear had an internal electrical fault. 40YY149087255 Bcm FDYZ14909207P IMMOBILIZER LEARN FDYZ149096741 BCM SET UP VEHICLE HAVING MISFIRES ON MULTIPLE CYLINDERS. DURING DX ENGINE STOPPED MISFIRING SO DEALERSHIP DIDNT FIX IT. NO REPAIR MADE FOR MISFIRE ISSUE
Mfg Campaign: 11520045
Recall Date: May 2, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Idling rough still. Even after bcm replacement a week ago. Messages for "key not found" only one more start allowed. Grinding noise like over cranking when you hit engine button. Diagnostics showed 93 misfires on cyl 4. No tsb. Drove vehicle again attempting to duplicate and couldn't find issue. Replaced #4 spark plug. Reprogrammed the bcm as dealership forgot a step to program both keys.
Corrective Action:
Idling rough still. Even after bcm replacement a week ago. Messages for "key not found" only one more start allowed. Grinding noise like over cranking when you hit engine button. Diagnostics showed 93 misfires on cyl 4. No tsb. Drove vehicle again attempting to duplicate and couldn't find issue. Replaced #4 spark plug. Reprogrammed the bcm as dealership forgot a step to program both keys.
Additional Notes:
Idling rough still. Even after bcm replacement a week ago. Messages for "key not found" only one more start allowed. Grinding noise like over cranking when you hit engine button. Diagnostics showed 93 misfires on cyl 4. No tsb. Drove vehicle again attempting to duplicate and couldn't find issue. Replaced #4 spark plug. Reprogrammed the bcm as dealership forgot a step to program both keys.
Mfg Campaign: 11520048
Recall Date: May 2, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Idling rough still. Even after bcm replacement a week ago. Messages for "key not found" only one more start allowed. Grinding noise like over cranking when you hit engine button. Diagnostics showed 93 misfires on cyl 4. No tsb. Drove vehicle again attempting to duplicate and couldn't find issue. Replaced #4 spark plug. Reprogrammed the bcm as dealership forgot a step to program both keys.
Corrective Action:
Idling rough still. Even after bcm replacement a week ago. Messages for "key not found" only one more start allowed. Grinding noise like over cranking when you hit engine button. Diagnostics showed 93 misfires on cyl 4. No tsb. Drove vehicle again attempting to duplicate and couldn't find issue. Replaced #4 spark plug. Reprogrammed the bcm as dealership forgot a step to program both keys.
Additional Notes:
Idling rough still. Even after bcm replacement a week ago. Messages for "key not found" only one more start allowed. Grinding noise like over cranking when you hit engine button. Diagnostics showed 93 misfires on cyl 4. No tsb. Drove vehicle again attempting to duplicate and couldn't find issue. Replaced #4 spark plug. Reprogrammed the bcm as dealership forgot a step to program both keys.
Mfg Campaign: 11520048
Recall Date: May 2, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Idling rough still. Even after bcm replacement a week ago. Messages for "key not found" only one more start allowed. Grinding noise like over cranking when you hit engine button. Diagnostics showed 93 misfires on cyl 4. No tsb. Drove vehicle again attempting to duplicate and couldn't find issue. Replaced #4 spark plug. Reprogrammed the bcm as dealership forgot a step to program both keys.
Corrective Action:
Idling rough still. Even after bcm replacement a week ago. Messages for "key not found" only one more start allowed. Grinding noise like over cranking when you hit engine button. Diagnostics showed 93 misfires on cyl 4. No tsb. Drove vehicle again attempting to duplicate and couldn't find issue. Replaced #4 spark plug. Reprogrammed the bcm as dealership forgot a step to program both keys.
Additional Notes:
Idling rough still. Even after bcm replacement a week ago. Messages for "key not found" only one more start allowed. Grinding noise like over cranking when you hit engine button. Diagnostics showed 93 misfires on cyl 4. No tsb. Drove vehicle again attempting to duplicate and couldn't find issue. Replaced #4 spark plug. Reprogrammed the bcm as dealership forgot a step to program both keys.
Mfg Campaign: 11520048
Recall Date: May 2, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
7500 oil change, tire rotation multi vehicle inspection appt. With issues. - didn't do oil change/inspection. Because of major issue with transmission/engine. Vehicle running rough, happens at idle or while driving. Sounds lik it will stall. When u put vehicle in gear drive or reverse vehicle lunges towards direction its in gear. Radio lights on dash decide to dim on their own, shuts off on its own. Will not let u adjust dimness you must shut off for it to re light up which is a 50/50 chance. Going over bumps loud noise coming from rear, vehicle does get squirmy when you hit a large bump. Large loud whinging noise upon acceleration. Intermittent issue with key fobs usually spare key not found on dash. Still. Diagnosis papers attached. It is a balance shift gear crank shaft case; they have to remove the transmission and the engine completely from my truck and replace parts! Takes over 1.5 for parts to get delivered, plus they will have my vehicle for 7 days plua approx to do repair. But for now they told me it's cool that I drove it still with crank shaft and balance gear shift issues! They cannot do 7500 mile oil change as they have to remove the engine and they want to wait to do oil so its not wasted when they have to rip engine out. All other issues will be address once this issue is fixed because they are hoping that these problems are solved with the major repair. Tsb# 23-NA-015.
Corrective Action:
7500 oil change, tire rotation multi vehicle inspection appt. With issues. - didn't do oil change/inspection. Because of major issue with transmission/engine. Vehicle running rough, happens at idle or while driving. Sounds lik it will stall. When u put vehicle in gear drive or reverse vehicle lunges towards direction its in gear. Radio lights on dash decide to dim on their own, shuts off on its own. Will not let u adjust dimness you must shut off for it to re light up which is a 50/50 chance. Going over bumps loud noise coming from rear, vehicle does get squirmy when you hit a large bump. Large loud whinging noise upon acceleration. Intermittent issue with key fobs usually spare key not found on dash. Still. Diagnosis papers attached. It is a balance shift gear crank shaft case; they have to remove the transmission and the engine completely from my truck and replace parts! Takes over 1.5 for parts to get delivered, plus they will have my vehicle for 7 days plua approx to do repair. But for now they told me it's cool that I drove it still with crank shaft and balance gear shift issues! They cannot do 7500 mile oil change as they have to remove the engine and they want to wait to do oil so its not wasted when they have to rip engine out. All other issues will be address once this issue is fixed because they are hoping that these problems are solved with the major repair. Tsb# 23-NA-015.
Additional Notes:
7500 oil change, tire rotation multi vehicle inspection appt. With issues. - didn't do oil change/inspection. Because of major issue with transmission/engine. Vehicle running rough, happens at idle or while driving. Sounds lik it will stall. When u put vehicle in gear drive or reverse vehicle lunges towards direction its in gear. Radio lights on dash decide to dim on their own, shuts off on its own. Will not let u adjust dimness you must shut off for it to re light up which is a 50/50 chance. Going over bumps loud noise coming from rear, vehicle does get squirmy when you hit a large bump. Large loud whinging noise upon acceleration. Intermittent issue with key fobs usually spare key not found on dash. Still. Diagnosis papers attached. It is a balance shift gear crank shaft case; they have to remove the transmission and the engine completely from my truck and replace parts! Takes over 1.5 for parts to get delivered, plus they will have my vehicle for 7 days plua approx to do repair. But for now they told me it's cool that I drove it still with crank shaft and balance gear shift issues! They cannot do 7500 mile oil change as they have to remove the engine and they want to wait to do oil so its not wasted when they have to rip engine out. All other issues will be address once this issue is fixed because they are hoping that these problems are solved with the major repair. Tsb# 23-NA-015.
Mfg Campaign: 11520054
Recall Date: May 2, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
7500 oil change, tire rotation multi vehicle inspection appt. With issues. - didn't do oil change/inspection. Because of major issue with transmission/engine. Vehicle running rough, happens at idle or while driving. Sounds lik it will stall. When u put vehicle in gear drive or reverse vehicle lunges towards direction its in gear. Radio lights on dash decide to dim on their own, shuts off on its own. Will not let u adjust dimness you must shut off for it to re light up which is a 50/50 chance. Going over bumps loud noise coming from rear, vehicle does get squirmy when you hit a large bump. Large loud whinging noise upon acceleration. Intermittent issue with key fobs usually spare key not found on dash. Still. Diagnosis papers attached. It is a balance shift gear crank shaft case; they have to remove the transmission and the engine completely from my truck and replace parts! Takes over 1.5 for parts to get delivered, plus they will have my vehicle for 7 days plua approx to do repair. But for now they told me it's cool that I drove it still with crank shaft and balance gear shift issues! They cannot do 7500 mile oil change as they have to remove the engine and they want to wait to do oil so its not wasted when they have to rip engine out. All other issues will be address once this issue is fixed because they are hoping that these problems are solved with the major repair. Tsb# 23-NA-015.
Corrective Action:
7500 oil change, tire rotation multi vehicle inspection appt. With issues. - didn't do oil change/inspection. Because of major issue with transmission/engine. Vehicle running rough, happens at idle or while driving. Sounds lik it will stall. When u put vehicle in gear drive or reverse vehicle lunges towards direction its in gear. Radio lights on dash decide to dim on their own, shuts off on its own. Will not let u adjust dimness you must shut off for it to re light up which is a 50/50 chance. Going over bumps loud noise coming from rear, vehicle does get squirmy when you hit a large bump. Large loud whinging noise upon acceleration. Intermittent issue with key fobs usually spare key not found on dash. Still. Diagnosis papers attached. It is a balance shift gear crank shaft case; they have to remove the transmission and the engine completely from my truck and replace parts! Takes over 1.5 for parts to get delivered, plus they will have my vehicle for 7 days plua approx to do repair. But for now they told me it's cool that I drove it still with crank shaft and balance gear shift issues! They cannot do 7500 mile oil change as they have to remove the engine and they want to wait to do oil so its not wasted when they have to rip engine out. All other issues will be address once this issue is fixed because they are hoping that these problems are solved with the major repair. Tsb# 23-NA-015.
Additional Notes:
7500 oil change, tire rotation multi vehicle inspection appt. With issues. - didn't do oil change/inspection. Because of major issue with transmission/engine. Vehicle running rough, happens at idle or while driving. Sounds lik it will stall. When u put vehicle in gear drive or reverse vehicle lunges towards direction its in gear. Radio lights on dash decide to dim on their own, shuts off on its own. Will not let u adjust dimness you must shut off for it to re light up which is a 50/50 chance. Going over bumps loud noise coming from rear, vehicle does get squirmy when you hit a large bump. Large loud whinging noise upon acceleration. Intermittent issue with key fobs usually spare key not found on dash. Still. Diagnosis papers attached. It is a balance shift gear crank shaft case; they have to remove the transmission and the engine completely from my truck and replace parts! Takes over 1.5 for parts to get delivered, plus they will have my vehicle for 7 days plua approx to do repair. But for now they told me it's cool that I drove it still with crank shaft and balance gear shift issues! They cannot do 7500 mile oil change as they have to remove the engine and they want to wait to do oil so its not wasted when they have to rip engine out. All other issues will be address once this issue is fixed because they are hoping that these problems are solved with the major repair. Tsb# 23-NA-015.
Mfg Campaign: 11520054
Recall Date: May 2, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
7500 oil change, tire rotation multi vehicle inspection appt. With issues. - didn't do oil change/inspection. Because of major issue with transmission/engine. Vehicle running rough, happens at idle or while driving. Sounds lik it will stall. When u put vehicle in gear drive or reverse vehicle lunges towards direction its in gear. Radio lights on dash decide to dim on their own, shuts off on its own. Will not let u adjust dimness you must shut off for it to re light up which is a 50/50 chance. Going over bumps loud noise coming from rear, vehicle does get squirmy when you hit a large bump. Large loud whinging noise upon acceleration. Intermittent issue with key fobs usually spare key not found on dash. Still. Diagnosis papers attached. It is a balance shift gear crank shaft case; they have to remove the transmission and the engine completely from my truck and replace parts! Takes over 1.5 for parts to get delivered, plus they will have my vehicle for 7 days plua approx to do repair. But for now they told me it's cool that I drove it still with crank shaft and balance gear shift issues! They cannot do 7500 mile oil change as they have to remove the engine and they want to wait to do oil so its not wasted when they have to rip engine out. All other issues will be address once this issue is fixed because they are hoping that these problems are solved with the major repair. Tsb# 23-NA-015.
Corrective Action:
7500 oil change, tire rotation multi vehicle inspection appt. With issues. - didn't do oil change/inspection. Because of major issue with transmission/engine. Vehicle running rough, happens at idle or while driving. Sounds lik it will stall. When u put vehicle in gear drive or reverse vehicle lunges towards direction its in gear. Radio lights on dash decide to dim on their own, shuts off on its own. Will not let u adjust dimness you must shut off for it to re light up which is a 50/50 chance. Going over bumps loud noise coming from rear, vehicle does get squirmy when you hit a large bump. Large loud whinging noise upon acceleration. Intermittent issue with key fobs usually spare key not found on dash. Still. Diagnosis papers attached. It is a balance shift gear crank shaft case; they have to remove the transmission and the engine completely from my truck and replace parts! Takes over 1.5 for parts to get delivered, plus they will have my vehicle for 7 days plua approx to do repair. But for now they told me it's cool that I drove it still with crank shaft and balance gear shift issues! They cannot do 7500 mile oil change as they have to remove the engine and they want to wait to do oil so its not wasted when they have to rip engine out. All other issues will be address once this issue is fixed because they are hoping that these problems are solved with the major repair. Tsb# 23-NA-015.
Additional Notes:
7500 oil change, tire rotation multi vehicle inspection appt. With issues. - didn't do oil change/inspection. Because of major issue with transmission/engine. Vehicle running rough, happens at idle or while driving. Sounds lik it will stall. When u put vehicle in gear drive or reverse vehicle lunges towards direction its in gear. Radio lights on dash decide to dim on their own, shuts off on its own. Will not let u adjust dimness you must shut off for it to re light up which is a 50/50 chance. Going over bumps loud noise coming from rear, vehicle does get squirmy when you hit a large bump. Large loud whinging noise upon acceleration. Intermittent issue with key fobs usually spare key not found on dash. Still. Diagnosis papers attached. It is a balance shift gear crank shaft case; they have to remove the transmission and the engine completely from my truck and replace parts! Takes over 1.5 for parts to get delivered, plus they will have my vehicle for 7 days plua approx to do repair. But for now they told me it's cool that I drove it still with crank shaft and balance gear shift issues! They cannot do 7500 mile oil change as they have to remove the engine and they want to wait to do oil so its not wasted when they have to rip engine out. All other issues will be address once this issue is fixed because they are hoping that these problems are solved with the major repair. Tsb# 23-NA-015.
Mfg Campaign: 11520054
Recall Date: May 2, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
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