Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
Oem Systems, Llc
Safety Issue:
OEM Systems, LLC (OEM) is recalling certain 2024 Chevrolet Silverado vehicles. The rear bumper mounting bracket may not be sufficient for towing, which can allow the towed trailer to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 21, 2024
Consumer Complaints
220 ComplaintsGeneral Motors, Llc
Defect Description:
PARKING BRAKE
Potential Consequences:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while the vehicle was in the driveway, the vehicle was shifted into park and the parking brake message was illuminated. The contact stated that after disconnecting his boat trailer from the vehicle, the vehicle accelerated across the street and stopped. Additionally, while driving on three occasions at undisclosed speeds, the throttle was sticking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,800.
Corrective Action:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while the vehicle was in the driveway, the vehicle was shifted into park and the parking brake message was illuminated. The contact stated that after disconnecting his boat trailer from the vehicle, the vehicle accelerated across the street and stopped. Additionally, while driving on three occasions at undisclosed speeds, the throttle was sticking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,800.
Additional Notes:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while the vehicle was in the driveway, the vehicle was shifted into park and the parking brake message was illuminated. The contact stated that after disconnecting his boat trailer from the vehicle, the vehicle accelerated across the street and stopped. Additionally, while driving on three occasions at undisclosed speeds, the throttle was sticking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,800.
Mfg Campaign: 11621900
Recall Date: Oct 25, 2024
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Potential Consequences:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while the vehicle was in the driveway, the vehicle was shifted into park and the parking brake message was illuminated. The contact stated that after disconnecting his boat trailer from the vehicle, the vehicle accelerated across the street and stopped. Additionally, while driving on three occasions at undisclosed speeds, the throttle was sticking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,800.
Corrective Action:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while the vehicle was in the driveway, the vehicle was shifted into park and the parking brake message was illuminated. The contact stated that after disconnecting his boat trailer from the vehicle, the vehicle accelerated across the street and stopped. Additionally, while driving on three occasions at undisclosed speeds, the throttle was sticking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,800.
Additional Notes:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while the vehicle was in the driveway, the vehicle was shifted into park and the parking brake message was illuminated. The contact stated that after disconnecting his boat trailer from the vehicle, the vehicle accelerated across the street and stopped. Additionally, while driving on three occasions at undisclosed speeds, the throttle was sticking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,800.
Mfg Campaign: 11621900
Recall Date: Oct 25, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while the vehicle was in the driveway, the vehicle was shifted into park and the parking brake message was illuminated. The contact stated that after disconnecting his boat trailer from the vehicle, the vehicle accelerated across the street and stopped. Additionally, while driving on three occasions at undisclosed speeds, the throttle was sticking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,800.
Corrective Action:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while the vehicle was in the driveway, the vehicle was shifted into park and the parking brake message was illuminated. The contact stated that after disconnecting his boat trailer from the vehicle, the vehicle accelerated across the street and stopped. Additionally, while driving on three occasions at undisclosed speeds, the throttle was sticking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,800.
Additional Notes:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while the vehicle was in the driveway, the vehicle was shifted into park and the parking brake message was illuminated. The contact stated that after disconnecting his boat trailer from the vehicle, the vehicle accelerated across the street and stopped. Additionally, while driving on three occasions at undisclosed speeds, the throttle was sticking. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,800.
Mfg Campaign: 11621900
Recall Date: Oct 25, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
all camera work off and on had it at dealer 6times cannot fix it
Corrective Action:
all camera work off and on had it at dealer 6times cannot fix it
Additional Notes:
all camera work off and on had it at dealer 6times cannot fix it
Mfg Campaign: 11621701
Recall Date: Oct 24, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On [XXX], my Chevrolet Silverado 1500 Custom, Trail Boss 7,500 miles lost immediate power during driving operations. I was accelerating from a stop and my truck immediately lost power and my RPMs rose drastically without any power to my wheels. In an instant, the truck surged in power and continued to loose it while in traffic. I had to control the vehicle by slowing down. The check engine light appeared and warning messages to reduce acceleration and drive carefully. All of this occurred violently and without any warning. The truck reduced speed on its own and allowed me to drive 35 mph for two miles into the dealership which happened to be close. There is an extreme risk here for anyone who is driving at interstate speeds and this were to happen. After experiencing this incident, I was told the transmission or the transmission valve body required to be replaced by the dealership. I researched this later and discovered an extensive list of year models with the same problem. I was told services bulletins have been issued on this issue, but this is a serious risk to loss of life. I was told today Chevrolet doesn’t have a solution to the valve body problem and I would be without my vehicle until it is found and repaired. I am requesting a formal investigation. My truck is located at Tom Gibbs Chevrolet, Bunnell , Florida. [XXX] , [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
On [XXX], my Chevrolet Silverado 1500 Custom, Trail Boss 7,500 miles lost immediate power during driving operations. I was accelerating from a stop and my truck immediately lost power and my RPMs rose drastically without any power to my wheels. In an instant, the truck surged in power and continued to loose it while in traffic. I had to control the vehicle by slowing down. The check engine light appeared and warning messages to reduce acceleration and drive carefully. All of this occurred violently and without any warning. The truck reduced speed on its own and allowed me to drive 35 mph for two miles into the dealership which happened to be close. There is an extreme risk here for anyone who is driving at interstate speeds and this were to happen. After experiencing this incident, I was told the transmission or the transmission valve body required to be replaced by the dealership. I researched this later and discovered an extensive list of year models with the same problem. I was told services bulletins have been issued on this issue, but this is a serious risk to loss of life. I was told today Chevrolet doesn’t have a solution to the valve body problem and I would be without my vehicle until it is found and repaired. I am requesting a formal investigation. My truck is located at Tom Gibbs Chevrolet, Bunnell , Florida. [XXX] , [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
On [XXX], my Chevrolet Silverado 1500 Custom, Trail Boss 7,500 miles lost immediate power during driving operations. I was accelerating from a stop and my truck immediately lost power and my RPMs rose drastically without any power to my wheels. In an instant, the truck surged in power and continued to loose it while in traffic. I had to control the vehicle by slowing down. The check engine light appeared and warning messages to reduce acceleration and drive carefully. All of this occurred violently and without any warning. The truck reduced speed on its own and allowed me to drive 35 mph for two miles into the dealership which happened to be close. There is an extreme risk here for anyone who is driving at interstate speeds and this were to happen. After experiencing this incident, I was told the transmission or the transmission valve body required to be replaced by the dealership. I researched this later and discovered an extensive list of year models with the same problem. I was told services bulletins have been issued on this issue, but this is a serious risk to loss of life. I was told today Chevrolet doesn’t have a solution to the valve body problem and I would be without my vehicle until it is found and repaired. I am requesting a formal investigation. My truck is located at Tom Gibbs Chevrolet, Bunnell , Florida. [XXX] , [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11621827
Recall Date: Oct 24, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Fuel system failed and cause damage to the engine. Failure of motor can cause loss of power steering and brakes. Dealership confirmed that a fuel injector made contact with piston and deposited debris into the motor. No warning lights of error codes prior to event.
Corrective Action:
Fuel system failed and cause damage to the engine. Failure of motor can cause loss of power steering and brakes. Dealership confirmed that a fuel injector made contact with piston and deposited debris into the motor. No warning lights of error codes prior to event.
Additional Notes:
Fuel system failed and cause damage to the engine. Failure of motor can cause loss of power steering and brakes. Dealership confirmed that a fuel injector made contact with piston and deposited debris into the motor. No warning lights of error codes prior to event.
Mfg Campaign: 11620554
Recall Date: Oct 18, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The dashboard is cracking and falling apart.
Corrective Action:
The dashboard is cracking and falling apart.
Additional Notes:
The dashboard is cracking and falling apart.
Mfg Campaign: 11620122
Recall Date: Oct 16, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Per the dealership service department the Valve Body went out and it is a manufactured misbuild
Corrective Action:
Per the dealership service department the Valve Body went out and it is a manufactured misbuild
Additional Notes:
Per the dealership service department the Valve Body went out and it is a manufactured misbuild
Mfg Campaign: 11620252
Recall Date: Oct 16, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 10/14/2024, My vehicle got broken into and my gun, magazines, and gun case got stolen. The vehicle alarm system did not go off. This is a safety issue, in addition, it is a manufacturer defect.
Corrective Action:
On 10/14/2024, My vehicle got broken into and my gun, magazines, and gun case got stolen. The vehicle alarm system did not go off. This is a safety issue, in addition, it is a manufacturer defect.
Additional Notes:
On 10/14/2024, My vehicle got broken into and my gun, magazines, and gun case got stolen. The vehicle alarm system did not go off. This is a safety issue, in addition, it is a manufacturer defect.
Mfg Campaign: 11619641
Recall Date: Oct 14, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 10/14/2024, My vehicle got broken into and my gun, magazines, and gun case got stolen. The vehicle alarm system did not go off. This is a safety issue, in addition, it is a manufacturer defect.
Corrective Action:
On 10/14/2024, My vehicle got broken into and my gun, magazines, and gun case got stolen. The vehicle alarm system did not go off. This is a safety issue, in addition, it is a manufacturer defect.
Additional Notes:
On 10/14/2024, My vehicle got broken into and my gun, magazines, and gun case got stolen. The vehicle alarm system did not go off. This is a safety issue, in addition, it is a manufacturer defect.
Mfg Campaign: 11619641
Recall Date: Oct 14, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
Potential Consequences:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the service brake warning light illuminated. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact smelled an abnormal odor coming from the brakes. The vehicle was taken to a dealer where it was determined that the front brake pads were rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 4,000.
Corrective Action:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the service brake warning light illuminated. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact smelled an abnormal odor coming from the brakes. The vehicle was taken to a dealer where it was determined that the front brake pads were rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 4,000.
Additional Notes:
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated while driving 45 MPH, the service brake warning light illuminated. The contact stated that while attempting to stop the vehicle, the brake pedal was depressed; however, the vehicle failed to respond. The contact smelled an abnormal odor coming from the brakes. The vehicle was taken to a dealer where it was determined that the front brake pads were rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 4,000.
Mfg Campaign: 11616185
Recall Date: Sep 24, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While towing a travel trailer from Texas to New Mexico I began to receive DEF 298 miles range remaining after about 3 hours of driving. About 30 minutes after range warning I got another warning that now the tank fluid is low and needs to be refilled. I stopped at the next gas station to fill the DEF tank with fluid but it only took about 1.5 gallons to top it off. I believe it holds 7.7 gallons. Back on the road the DEF level did not reset and it gave me a warning that in 500 miles I would be speed limited to 65 MPH. While this warning is displayed it is not possible to view tire pressure, transmission temperature or any other vital information about the vehicle. The countdown continued and when I reached my destination I had 298 miles remaining. I topped the DEF tank off once again and it took 1.5 gallons again. This only brought the level back to "low add fluid'. After 2 days of driving without the trailer the DEF level returned to full. When I began the return trip with a full DEF tank I made it about an hour before I received the 300 mile range warning. I refilled it at every fuel stop with about 1 gallon. It remained at the 300 mile range warning throughout the trip and after. My issue with this system is that it could render the vehicle undrivable in the middle of nowhere hundreds of miles away from a Chevrolet Service Center. The DEF system especially when it is verified that the tank has fluid and is actually using it normally should be able to be bypassed to make it to a repair center. I forgot to mention that this is a new vehicle 4 months old with about 4000 miles on it. It has been in the Chevrolet Service for 3 weeks and has not even been looked at.
Corrective Action:
While towing a travel trailer from Texas to New Mexico I began to receive DEF 298 miles range remaining after about 3 hours of driving. About 30 minutes after range warning I got another warning that now the tank fluid is low and needs to be refilled. I stopped at the next gas station to fill the DEF tank with fluid but it only took about 1.5 gallons to top it off. I believe it holds 7.7 gallons. Back on the road the DEF level did not reset and it gave me a warning that in 500 miles I would be speed limited to 65 MPH. While this warning is displayed it is not possible to view tire pressure, transmission temperature or any other vital information about the vehicle. The countdown continued and when I reached my destination I had 298 miles remaining. I topped the DEF tank off once again and it took 1.5 gallons again. This only brought the level back to "low add fluid'. After 2 days of driving without the trailer the DEF level returned to full. When I began the return trip with a full DEF tank I made it about an hour before I received the 300 mile range warning. I refilled it at every fuel stop with about 1 gallon. It remained at the 300 mile range warning throughout the trip and after. My issue with this system is that it could render the vehicle undrivable in the middle of nowhere hundreds of miles away from a Chevrolet Service Center. The DEF system especially when it is verified that the tank has fluid and is actually using it normally should be able to be bypassed to make it to a repair center. I forgot to mention that this is a new vehicle 4 months old with about 4000 miles on it. It has been in the Chevrolet Service for 3 weeks and has not even been looked at.
Additional Notes:
While towing a travel trailer from Texas to New Mexico I began to receive DEF 298 miles range remaining after about 3 hours of driving. About 30 minutes after range warning I got another warning that now the tank fluid is low and needs to be refilled. I stopped at the next gas station to fill the DEF tank with fluid but it only took about 1.5 gallons to top it off. I believe it holds 7.7 gallons. Back on the road the DEF level did not reset and it gave me a warning that in 500 miles I would be speed limited to 65 MPH. While this warning is displayed it is not possible to view tire pressure, transmission temperature or any other vital information about the vehicle. The countdown continued and when I reached my destination I had 298 miles remaining. I topped the DEF tank off once again and it took 1.5 gallons again. This only brought the level back to "low add fluid'. After 2 days of driving without the trailer the DEF level returned to full. When I began the return trip with a full DEF tank I made it about an hour before I received the 300 mile range warning. I refilled it at every fuel stop with about 1 gallon. It remained at the 300 mile range warning throughout the trip and after. My issue with this system is that it could render the vehicle undrivable in the middle of nowhere hundreds of miles away from a Chevrolet Service Center. The DEF system especially when it is verified that the tank has fluid and is actually using it normally should be able to be bypassed to make it to a repair center. I forgot to mention that this is a new vehicle 4 months old with about 4000 miles on it. It has been in the Chevrolet Service for 3 weeks and has not even been looked at.
Mfg Campaign: 11616051
Recall Date: Sep 23, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
After picking up my car from Autonation Chevrolet for the same issue I am reporting, I was driving, and the car dashboard lights all came on. The AC stopped working, too.
Corrective Action:
After picking up my car from Autonation Chevrolet for the same issue I am reporting, I was driving, and the car dashboard lights all came on. The AC stopped working, too.
Additional Notes:
After picking up my car from Autonation Chevrolet for the same issue I am reporting, I was driving, and the car dashboard lights all came on. The AC stopped working, too.
Mfg Campaign: 11612914
Recall Date: Sep 5, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After picking up my car from Autonation Chevrolet for the same issue I am reporting, I was driving, and the car dashboard lights all came on. The AC stopped working, too.
Corrective Action:
After picking up my car from Autonation Chevrolet for the same issue I am reporting, I was driving, and the car dashboard lights all came on. The AC stopped working, too.
Additional Notes:
After picking up my car from Autonation Chevrolet for the same issue I am reporting, I was driving, and the car dashboard lights all came on. The AC stopped working, too.
Mfg Campaign: 11612914
Recall Date: Sep 5, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
After picking up my car from Autonation Chevrolet for the same issue I am reporting, I was driving, and the car dashboard lights all came on. The AC stopped working, too.
Corrective Action:
After picking up my car from Autonation Chevrolet for the same issue I am reporting, I was driving, and the car dashboard lights all came on. The AC stopped working, too.
Additional Notes:
After picking up my car from Autonation Chevrolet for the same issue I am reporting, I was driving, and the car dashboard lights all came on. The AC stopped working, too.
Mfg Campaign: 11612914
Recall Date: Sep 5, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Bluetooth handsfree system has sound problems within incoming and outgoing calls. The radio is working between, Sirius XM and Bluetooth music from the cell phone, with no issues along with AM and FM transmissions. However, when on the phone there are random crackle noises from the speakers. Most of the time it's when they're pronouncing letters that creat a higher pitch sound in normal conversations followed with the crackle. It's happening throughout the call and is consistent on every call. Test were completed with the Dealership’s Service Adviser where we replicated the issue with his cell phone separate from mine. After researching this, I have discovered is is not an isolated problem. Please see the following link where others are expressing the same problem: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The Bluetooth handsfree system has sound problems within incoming and outgoing calls. The radio is working between, Sirius XM and Bluetooth music from the cell phone, with no issues along with AM and FM transmissions. However, when on the phone there are random crackle noises from the speakers. Most of the time it's when they're pronouncing letters that creat a higher pitch sound in normal conversations followed with the crackle. It's happening throughout the call and is consistent on every call. Test were completed with the Dealership’s Service Adviser where we replicated the issue with his cell phone separate from mine. After researching this, I have discovered is is not an isolated problem. Please see the following link where others are expressing the same problem: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The Bluetooth handsfree system has sound problems within incoming and outgoing calls. The radio is working between, Sirius XM and Bluetooth music from the cell phone, with no issues along with AM and FM transmissions. However, when on the phone there are random crackle noises from the speakers. Most of the time it's when they're pronouncing letters that creat a higher pitch sound in normal conversations followed with the crackle. It's happening throughout the call and is consistent on every call. Test were completed with the Dealership’s Service Adviser where we replicated the issue with his cell phone separate from mine. After researching this, I have discovered is is not an isolated problem. Please see the following link where others are expressing the same problem: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11612428
Recall Date: Sep 3, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am writing to request urgent assistance with my Chevrolet truck, which has experienced several serious issues recently. On September 25, 2024, while driving, the steering wheel became stiff, and the engine's power stopped. The dashboard lights remained on, and I was unable to start or turn off the vehicle. The Chevrolet app initially indicated an airbag system issue. However, the next day, it reported problems with the engine and transmission system. I scheduled an appointment with the Bomnin dealership for September 28. When I arrived, the service advisor informed me that due to a backlog, the truck could not be inspected immediately and advised me to return in a month. Consequently, the vehicle has not yet been seen by a Chevrolet mechanic. On September 29, the Chevrolet app also indicated an issue with the anti-lock braking system. To date, I have not received a clear explanation or resolution for these problems. I would greatly appreciate any assistance or guidance you can provide to expedite the repair process and address these issues as soon as possible. Thank you for your attention to this matter.
Corrective Action:
I am writing to request urgent assistance with my Chevrolet truck, which has experienced several serious issues recently. On September 25, 2024, while driving, the steering wheel became stiff, and the engine's power stopped. The dashboard lights remained on, and I was unable to start or turn off the vehicle. The Chevrolet app initially indicated an airbag system issue. However, the next day, it reported problems with the engine and transmission system. I scheduled an appointment with the Bomnin dealership for September 28. When I arrived, the service advisor informed me that due to a backlog, the truck could not be inspected immediately and advised me to return in a month. Consequently, the vehicle has not yet been seen by a Chevrolet mechanic. On September 29, the Chevrolet app also indicated an issue with the anti-lock braking system. To date, I have not received a clear explanation or resolution for these problems. I would greatly appreciate any assistance or guidance you can provide to expedite the repair process and address these issues as soon as possible. Thank you for your attention to this matter.
Additional Notes:
I am writing to request urgent assistance with my Chevrolet truck, which has experienced several serious issues recently. On September 25, 2024, while driving, the steering wheel became stiff, and the engine's power stopped. The dashboard lights remained on, and I was unable to start or turn off the vehicle. The Chevrolet app initially indicated an airbag system issue. However, the next day, it reported problems with the engine and transmission system. I scheduled an appointment with the Bomnin dealership for September 28. When I arrived, the service advisor informed me that due to a backlog, the truck could not be inspected immediately and advised me to return in a month. Consequently, the vehicle has not yet been seen by a Chevrolet mechanic. On September 29, the Chevrolet app also indicated an issue with the anti-lock braking system. To date, I have not received a clear explanation or resolution for these problems. I would greatly appreciate any assistance or guidance you can provide to expedite the repair process and address these issues as soon as possible. Thank you for your attention to this matter.
Mfg Campaign: 11611990
Recall Date: Sep 1, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I am writing to request urgent assistance with my Chevrolet truck, which has experienced several serious issues recently. On September 25, 2024, while driving, the steering wheel became stiff, and the engine's power stopped. The dashboard lights remained on, and I was unable to start or turn off the vehicle. The Chevrolet app initially indicated an airbag system issue. However, the next day, it reported problems with the engine and transmission system. I scheduled an appointment with the Bomnin dealership for September 28. When I arrived, the service advisor informed me that due to a backlog, the truck could not be inspected immediately and advised me to return in a month. Consequently, the vehicle has not yet been seen by a Chevrolet mechanic. On September 29, the Chevrolet app also indicated an issue with the anti-lock braking system. To date, I have not received a clear explanation or resolution for these problems. I would greatly appreciate any assistance or guidance you can provide to expedite the repair process and address these issues as soon as possible. Thank you for your attention to this matter.
Corrective Action:
I am writing to request urgent assistance with my Chevrolet truck, which has experienced several serious issues recently. On September 25, 2024, while driving, the steering wheel became stiff, and the engine's power stopped. The dashboard lights remained on, and I was unable to start or turn off the vehicle. The Chevrolet app initially indicated an airbag system issue. However, the next day, it reported problems with the engine and transmission system. I scheduled an appointment with the Bomnin dealership for September 28. When I arrived, the service advisor informed me that due to a backlog, the truck could not be inspected immediately and advised me to return in a month. Consequently, the vehicle has not yet been seen by a Chevrolet mechanic. On September 29, the Chevrolet app also indicated an issue with the anti-lock braking system. To date, I have not received a clear explanation or resolution for these problems. I would greatly appreciate any assistance or guidance you can provide to expedite the repair process and address these issues as soon as possible. Thank you for your attention to this matter.
Additional Notes:
I am writing to request urgent assistance with my Chevrolet truck, which has experienced several serious issues recently. On September 25, 2024, while driving, the steering wheel became stiff, and the engine's power stopped. The dashboard lights remained on, and I was unable to start or turn off the vehicle. The Chevrolet app initially indicated an airbag system issue. However, the next day, it reported problems with the engine and transmission system. I scheduled an appointment with the Bomnin dealership for September 28. When I arrived, the service advisor informed me that due to a backlog, the truck could not be inspected immediately and advised me to return in a month. Consequently, the vehicle has not yet been seen by a Chevrolet mechanic. On September 29, the Chevrolet app also indicated an issue with the anti-lock braking system. To date, I have not received a clear explanation or resolution for these problems. I would greatly appreciate any assistance or guidance you can provide to expedite the repair process and address these issues as soon as possible. Thank you for your attention to this matter.
Mfg Campaign: 11611990
Recall Date: Sep 1, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I am writing to request urgent assistance with my Chevrolet truck, which has experienced several serious issues recently. On September 25, 2024, while driving, the steering wheel became stiff, and the engine's power stopped. The dashboard lights remained on, and I was unable to start or turn off the vehicle. The Chevrolet app initially indicated an airbag system issue. However, the next day, it reported problems with the engine and transmission system. I scheduled an appointment with the Bomnin dealership for September 28. When I arrived, the service advisor informed me that due to a backlog, the truck could not be inspected immediately and advised me to return in a month. Consequently, the vehicle has not yet been seen by a Chevrolet mechanic. On September 29, the Chevrolet app also indicated an issue with the anti-lock braking system. To date, I have not received a clear explanation or resolution for these problems. I would greatly appreciate any assistance or guidance you can provide to expedite the repair process and address these issues as soon as possible. Thank you for your attention to this matter.
Corrective Action:
I am writing to request urgent assistance with my Chevrolet truck, which has experienced several serious issues recently. On September 25, 2024, while driving, the steering wheel became stiff, and the engine's power stopped. The dashboard lights remained on, and I was unable to start or turn off the vehicle. The Chevrolet app initially indicated an airbag system issue. However, the next day, it reported problems with the engine and transmission system. I scheduled an appointment with the Bomnin dealership for September 28. When I arrived, the service advisor informed me that due to a backlog, the truck could not be inspected immediately and advised me to return in a month. Consequently, the vehicle has not yet been seen by a Chevrolet mechanic. On September 29, the Chevrolet app also indicated an issue with the anti-lock braking system. To date, I have not received a clear explanation or resolution for these problems. I would greatly appreciate any assistance or guidance you can provide to expedite the repair process and address these issues as soon as possible. Thank you for your attention to this matter.
Additional Notes:
I am writing to request urgent assistance with my Chevrolet truck, which has experienced several serious issues recently. On September 25, 2024, while driving, the steering wheel became stiff, and the engine's power stopped. The dashboard lights remained on, and I was unable to start or turn off the vehicle. The Chevrolet app initially indicated an airbag system issue. However, the next day, it reported problems with the engine and transmission system. I scheduled an appointment with the Bomnin dealership for September 28. When I arrived, the service advisor informed me that due to a backlog, the truck could not be inspected immediately and advised me to return in a month. Consequently, the vehicle has not yet been seen by a Chevrolet mechanic. On September 29, the Chevrolet app also indicated an issue with the anti-lock braking system. To date, I have not received a clear explanation or resolution for these problems. I would greatly appreciate any assistance or guidance you can provide to expedite the repair process and address these issues as soon as possible. Thank you for your attention to this matter.
Mfg Campaign: 11611990
Recall Date: Sep 1, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
1. Experiencing intermittent hard shifting accompanied by shock and noise, 2. Unexpected shifting and shifting delays that cause rapid RPM increases. These issues were primarily observed at low gears and worse with stop and go traffic. The check engine light appeared approximately one month after noticing these symptoms.
Corrective Action:
1. Experiencing intermittent hard shifting accompanied by shock and noise, 2. Unexpected shifting and shifting delays that cause rapid RPM increases. These issues were primarily observed at low gears and worse with stop and go traffic. The check engine light appeared approximately one month after noticing these symptoms.
Additional Notes:
1. Experiencing intermittent hard shifting accompanied by shock and noise, 2. Unexpected shifting and shifting delays that cause rapid RPM increases. These issues were primarily observed at low gears and worse with stop and go traffic. The check engine light appeared approximately one month after noticing these symptoms.
Mfg Campaign: 11610139
Recall Date: Aug 22, 2024
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