Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
Oem Systems, Llc
Safety Issue:
OEM Systems, LLC (OEM) is recalling certain 2024 Chevrolet Silverado vehicles. The rear bumper mounting bracket may not be sufficient for towing, which can allow the towed trailer to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 21, 2024
Consumer Complaints
220 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
my vehicle suddenly experienced decreased acceleration on the highway. A warning message appeared on the dashboard indicating reduced acceleration. When placing the vehicle in Reverse, the vehicle was not able to move in reverse. The dealership diagnosed it as a valve body needing replaced.
Corrective Action:
my vehicle suddenly experienced decreased acceleration on the highway. A warning message appeared on the dashboard indicating reduced acceleration. When placing the vehicle in Reverse, the vehicle was not able to move in reverse. The dealership diagnosed it as a valve body needing replaced.
Additional Notes:
my vehicle suddenly experienced decreased acceleration on the highway. A warning message appeared on the dashboard indicating reduced acceleration. When placing the vehicle in Reverse, the vehicle was not able to move in reverse. The dealership diagnosed it as a valve body needing replaced.
Mfg Campaign: 11632237
Recall Date: Dec 24, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRUCK FAILED GO SHIFT INTO REVERSE. HAD TO PUSH THE VEHICLE OUT OF THE PARKING SPACE. WHEN I TRIED TO GO FORWARD THE VEHICLE SHUTTERED AND THEN SHIFTED INTO LIMP MODE. DEALERSHIP HAS HAD THE TRUCK FOR OVER 8 WEEKS NOW AND I AM TOLD THERE IS A NATIONAL BACK-ORDER ON THE NEW VALVE BODY BECAUSE OF THE NUMBER OF TRUCKS REQUIRING REPLACEMENTS.
Corrective Action:
THE TRUCK FAILED GO SHIFT INTO REVERSE. HAD TO PUSH THE VEHICLE OUT OF THE PARKING SPACE. WHEN I TRIED TO GO FORWARD THE VEHICLE SHUTTERED AND THEN SHIFTED INTO LIMP MODE. DEALERSHIP HAS HAD THE TRUCK FOR OVER 8 WEEKS NOW AND I AM TOLD THERE IS A NATIONAL BACK-ORDER ON THE NEW VALVE BODY BECAUSE OF THE NUMBER OF TRUCKS REQUIRING REPLACEMENTS.
Additional Notes:
THE TRUCK FAILED GO SHIFT INTO REVERSE. HAD TO PUSH THE VEHICLE OUT OF THE PARKING SPACE. WHEN I TRIED TO GO FORWARD THE VEHICLE SHUTTERED AND THEN SHIFTED INTO LIMP MODE. DEALERSHIP HAS HAD THE TRUCK FOR OVER 8 WEEKS NOW AND I AM TOLD THERE IS A NATIONAL BACK-ORDER ON THE NEW VALVE BODY BECAUSE OF THE NUMBER OF TRUCKS REQUIRING REPLACEMENTS.
Mfg Campaign: 11632270
Recall Date: Dec 24, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Every time I tow my travel trailer within 150 miles or so I will get a message that the Diesel Exhaust fluid (DEF)is low and needs to be filled soon. Within 50 miles of that happening I will get the message that the DEF is low and will be speed limited in 500 miles. When I stop and fill the DEF fluid it only takes about 2.5 gallons which isn't even halfway empty. When the Speed Limited to 65 in xxx miles warning comes on you are unable to view any other safety related information such as tire pressure or temperatures. I took my truck to Classic Chevrolet in Grapevine, TX. in September and they kept a 6 month old truck for 23 days. They said there is an issue with the DEF software algorithm while towing and they don't have a fix. They have a technical service bulletin that tells them to instruct customers not to add DEF until they get the Speed Limited in xxx miles . In other words don't fill it up when it says it's empty. The DEF system is a government requirement and the manufacturer should be required to ensure that their system is accurate and working under all driving conditions.
Corrective Action:
Every time I tow my travel trailer within 150 miles or so I will get a message that the Diesel Exhaust fluid (DEF)is low and needs to be filled soon. Within 50 miles of that happening I will get the message that the DEF is low and will be speed limited in 500 miles. When I stop and fill the DEF fluid it only takes about 2.5 gallons which isn't even halfway empty. When the Speed Limited to 65 in xxx miles warning comes on you are unable to view any other safety related information such as tire pressure or temperatures. I took my truck to Classic Chevrolet in Grapevine, TX. in September and they kept a 6 month old truck for 23 days. They said there is an issue with the DEF software algorithm while towing and they don't have a fix. They have a technical service bulletin that tells them to instruct customers not to add DEF until they get the Speed Limited in xxx miles . In other words don't fill it up when it says it's empty. The DEF system is a government requirement and the manufacturer should be required to ensure that their system is accurate and working under all driving conditions.
Additional Notes:
Every time I tow my travel trailer within 150 miles or so I will get a message that the Diesel Exhaust fluid (DEF)is low and needs to be filled soon. Within 50 miles of that happening I will get the message that the DEF is low and will be speed limited in 500 miles. When I stop and fill the DEF fluid it only takes about 2.5 gallons which isn't even halfway empty. When the Speed Limited to 65 in xxx miles warning comes on you are unable to view any other safety related information such as tire pressure or temperatures. I took my truck to Classic Chevrolet in Grapevine, TX. in September and they kept a 6 month old truck for 23 days. They said there is an issue with the DEF software algorithm while towing and they don't have a fix. They have a technical service bulletin that tells them to instruct customers not to add DEF until they get the Speed Limited in xxx miles . In other words don't fill it up when it says it's empty. The DEF system is a government requirement and the manufacturer should be required to ensure that their system is accurate and working under all driving conditions.
Mfg Campaign: 11631688
Recall Date: Dec 19, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Every time I tow my travel trailer within 150 miles or so I will get a message that the Diesel Exhaust fluid (DEF)is low and needs to be filled soon. Within 50 miles of that happening I will get the message that the DEF is low and will be speed limited in 500 miles. When I stop and fill the DEF fluid it only takes about 2.5 gallons which isn't even halfway empty. When the Speed Limited to 65 in xxx miles warning comes on you are unable to view any other safety related information such as tire pressure or temperatures. I took my truck to Classic Chevrolet in Grapevine, TX. in September and they kept a 6 month old truck for 23 days. They said there is an issue with the DEF software algorithm while towing and they don't have a fix. They have a technical service bulletin that tells them to instruct customers not to add DEF until they get the Speed Limited in xxx miles . In other words don't fill it up when it says it's empty. The DEF system is a government requirement and the manufacturer should be required to ensure that their system is accurate and working under all driving conditions.
Corrective Action:
Every time I tow my travel trailer within 150 miles or so I will get a message that the Diesel Exhaust fluid (DEF)is low and needs to be filled soon. Within 50 miles of that happening I will get the message that the DEF is low and will be speed limited in 500 miles. When I stop and fill the DEF fluid it only takes about 2.5 gallons which isn't even halfway empty. When the Speed Limited to 65 in xxx miles warning comes on you are unable to view any other safety related information such as tire pressure or temperatures. I took my truck to Classic Chevrolet in Grapevine, TX. in September and they kept a 6 month old truck for 23 days. They said there is an issue with the DEF software algorithm while towing and they don't have a fix. They have a technical service bulletin that tells them to instruct customers not to add DEF until they get the Speed Limited in xxx miles . In other words don't fill it up when it says it's empty. The DEF system is a government requirement and the manufacturer should be required to ensure that their system is accurate and working under all driving conditions.
Additional Notes:
Every time I tow my travel trailer within 150 miles or so I will get a message that the Diesel Exhaust fluid (DEF)is low and needs to be filled soon. Within 50 miles of that happening I will get the message that the DEF is low and will be speed limited in 500 miles. When I stop and fill the DEF fluid it only takes about 2.5 gallons which isn't even halfway empty. When the Speed Limited to 65 in xxx miles warning comes on you are unable to view any other safety related information such as tire pressure or temperatures. I took my truck to Classic Chevrolet in Grapevine, TX. in September and they kept a 6 month old truck for 23 days. They said there is an issue with the DEF software algorithm while towing and they don't have a fix. They have a technical service bulletin that tells them to instruct customers not to add DEF until they get the Speed Limited in xxx miles . In other words don't fill it up when it says it's empty. The DEF system is a government requirement and the manufacturer should be required to ensure that their system is accurate and working under all driving conditions.
Mfg Campaign: 11631688
Recall Date: Dec 19, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
blown valve body , i bought the truck less than 6 months ago
Corrective Action:
blown valve body , i bought the truck less than 6 months ago
Additional Notes:
blown valve body , i bought the truck less than 6 months ago
Mfg Campaign: 11631387
Recall Date: Dec 18, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle would not go in reverse or shift out of First gear Diagnosed as needing a transmission valve body replacement
Corrective Action:
Vehicle would not go in reverse or shift out of First gear Diagnosed as needing a transmission valve body replacement
Additional Notes:
Vehicle would not go in reverse or shift out of First gear Diagnosed as needing a transmission valve body replacement
Mfg Campaign: 11630940
Recall Date: Dec 16, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Only 6k miles. Couldn’t go in reverse or get out of 1st gear. Brought to dealer, they said it needs a new valve body gor the transmission and there are so many trucks with this issue the part is on b/o for 2 weeks-3 months! In the meantime I have not truck.
Corrective Action:
Only 6k miles. Couldn’t go in reverse or get out of 1st gear. Brought to dealer, they said it needs a new valve body gor the transmission and there are so many trucks with this issue the part is on b/o for 2 weeks-3 months! In the meantime I have not truck.
Additional Notes:
Only 6k miles. Couldn’t go in reverse or get out of 1st gear. Brought to dealer, they said it needs a new valve body gor the transmission and there are so many trucks with this issue the part is on b/o for 2 weeks-3 months! In the meantime I have not truck.
Mfg Campaign: 11630333
Recall Date: Dec 12, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle cut off while driving down the highway and wouldn’t restart. Had to be towed to dealer with a faulty fuel pump control module
Corrective Action:
Vehicle cut off while driving down the highway and wouldn’t restart. Had to be towed to dealer with a faulty fuel pump control module
Additional Notes:
Vehicle cut off while driving down the highway and wouldn’t restart. Had to be towed to dealer with a faulty fuel pump control module
Mfg Campaign: 11630464
Recall Date: Dec 12, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I am writing to formally report a critical safety issue involving the torque converter in my vehicle, which has put my safety and the safety of others at risk. The problem began when I noticed rumbling noises emanating from the underside of the vehicle while driving at slow speeds on any type of road. There were no warning lamps or messages displayed on the vehicle to indicate an issue. This lack of advance notice left me unaware of the potential danger, increasing the risk of an accident. Upon having the vehicle inspected by a certified dealership, it was confirmed that the torque converter had come apart. This malfunction significantly compromised the vehicle’s drivability and posed a serious safety hazard. Sudden loss of power or reduced control, which could occur due to such a failure, puts both the driver and other road users at risk of an accident. I am deeply concerned about the implications of this issue for other vehicles that may have similar defects. I urge the NHTSA to investigate this matter promptly to determine if it represents a broader safety concern and to ensure that appropriate measures are taken to prevent further incidents. Please feel free to contact me for any additional details or documentation related to this issue. I appreciate your attention to this urgent matter and look forward to your response. Sincerely, [XXX] [XXX] [XXX] GMC, Sierra, 2018, and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am writing to formally report a critical safety issue involving the torque converter in my vehicle, which has put my safety and the safety of others at risk. The problem began when I noticed rumbling noises emanating from the underside of the vehicle while driving at slow speeds on any type of road. There were no warning lamps or messages displayed on the vehicle to indicate an issue. This lack of advance notice left me unaware of the potential danger, increasing the risk of an accident. Upon having the vehicle inspected by a certified dealership, it was confirmed that the torque converter had come apart. This malfunction significantly compromised the vehicle’s drivability and posed a serious safety hazard. Sudden loss of power or reduced control, which could occur due to such a failure, puts both the driver and other road users at risk of an accident. I am deeply concerned about the implications of this issue for other vehicles that may have similar defects. I urge the NHTSA to investigate this matter promptly to determine if it represents a broader safety concern and to ensure that appropriate measures are taken to prevent further incidents. Please feel free to contact me for any additional details or documentation related to this issue. I appreciate your attention to this urgent matter and look forward to your response. Sincerely, [XXX] [XXX] [XXX] GMC, Sierra, 2018, and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am writing to formally report a critical safety issue involving the torque converter in my vehicle, which has put my safety and the safety of others at risk. The problem began when I noticed rumbling noises emanating from the underside of the vehicle while driving at slow speeds on any type of road. There were no warning lamps or messages displayed on the vehicle to indicate an issue. This lack of advance notice left me unaware of the potential danger, increasing the risk of an accident. Upon having the vehicle inspected by a certified dealership, it was confirmed that the torque converter had come apart. This malfunction significantly compromised the vehicle’s drivability and posed a serious safety hazard. Sudden loss of power or reduced control, which could occur due to such a failure, puts both the driver and other road users at risk of an accident. I am deeply concerned about the implications of this issue for other vehicles that may have similar defects. I urge the NHTSA to investigate this matter promptly to determine if it represents a broader safety concern and to ensure that appropriate measures are taken to prevent further incidents. Please feel free to contact me for any additional details or documentation related to this issue. I appreciate your attention to this urgent matter and look forward to your response. Sincerely, [XXX] [XXX] [XXX] GMC, Sierra, 2018, and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11627360
Recall Date: Nov 25, 2024
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I am writing to formally report a critical safety issue involving the torque converter in my vehicle, which has put my safety and the safety of others at risk. The problem began when I noticed rumbling noises emanating from the underside of the vehicle while driving at slow speeds on any type of road. There were no warning lamps or messages displayed on the vehicle to indicate an issue. This lack of advance notice left me unaware of the potential danger, increasing the risk of an accident. Upon having the vehicle inspected by a certified dealership, it was confirmed that the torque converter had come apart. This malfunction significantly compromised the vehicle’s drivability and posed a serious safety hazard. Sudden loss of power or reduced control, which could occur due to such a failure, puts both the driver and other road users at risk of an accident. I am deeply concerned about the implications of this issue for other vehicles that may have similar defects. I urge the NHTSA to investigate this matter promptly to determine if it represents a broader safety concern and to ensure that appropriate measures are taken to prevent further incidents. Please feel free to contact me for any additional details or documentation related to this issue. I appreciate your attention to this urgent matter and look forward to your response. Sincerely, [XXX] [XXX] [XXX] GMC, Sierra, 2018, and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am writing to formally report a critical safety issue involving the torque converter in my vehicle, which has put my safety and the safety of others at risk. The problem began when I noticed rumbling noises emanating from the underside of the vehicle while driving at slow speeds on any type of road. There were no warning lamps or messages displayed on the vehicle to indicate an issue. This lack of advance notice left me unaware of the potential danger, increasing the risk of an accident. Upon having the vehicle inspected by a certified dealership, it was confirmed that the torque converter had come apart. This malfunction significantly compromised the vehicle’s drivability and posed a serious safety hazard. Sudden loss of power or reduced control, which could occur due to such a failure, puts both the driver and other road users at risk of an accident. I am deeply concerned about the implications of this issue for other vehicles that may have similar defects. I urge the NHTSA to investigate this matter promptly to determine if it represents a broader safety concern and to ensure that appropriate measures are taken to prevent further incidents. Please feel free to contact me for any additional details or documentation related to this issue. I appreciate your attention to this urgent matter and look forward to your response. Sincerely, [XXX] [XXX] [XXX] GMC, Sierra, 2018, and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am writing to formally report a critical safety issue involving the torque converter in my vehicle, which has put my safety and the safety of others at risk. The problem began when I noticed rumbling noises emanating from the underside of the vehicle while driving at slow speeds on any type of road. There were no warning lamps or messages displayed on the vehicle to indicate an issue. This lack of advance notice left me unaware of the potential danger, increasing the risk of an accident. Upon having the vehicle inspected by a certified dealership, it was confirmed that the torque converter had come apart. This malfunction significantly compromised the vehicle’s drivability and posed a serious safety hazard. Sudden loss of power or reduced control, which could occur due to such a failure, puts both the driver and other road users at risk of an accident. I am deeply concerned about the implications of this issue for other vehicles that may have similar defects. I urge the NHTSA to investigate this matter promptly to determine if it represents a broader safety concern and to ensure that appropriate measures are taken to prevent further incidents. Please feel free to contact me for any additional details or documentation related to this issue. I appreciate your attention to this urgent matter and look forward to your response. Sincerely, [XXX] [XXX] [XXX] GMC, Sierra, 2018, and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11627360
Recall Date: Nov 25, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Valve Body on transmission failed at 9000 miles resulting in extreme reduced acceleration and it being unsafe to drive. No warning lights appeared until after the part failed. Failed valve body has been confirmed by the certified dealership service center. Replacement valve bodies are unavailable from the manufacturer GM. GM has not issued any formal recall for this part and searching online forums, this is a very common part failure for this vehicle.
Corrective Action:
Valve Body on transmission failed at 9000 miles resulting in extreme reduced acceleration and it being unsafe to drive. No warning lights appeared until after the part failed. Failed valve body has been confirmed by the certified dealership service center. Replacement valve bodies are unavailable from the manufacturer GM. GM has not issued any formal recall for this part and searching online forums, this is a very common part failure for this vehicle.
Additional Notes:
Valve Body on transmission failed at 9000 miles resulting in extreme reduced acceleration and it being unsafe to drive. No warning lights appeared until after the part failed. Failed valve body has been confirmed by the certified dealership service center. Replacement valve bodies are unavailable from the manufacturer GM. GM has not issued any formal recall for this part and searching online forums, this is a very common part failure for this vehicle.
Mfg Campaign: 11627363
Recall Date: Nov 25, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was taking a left from a stop sign onto a busy boulevard and as soon as I had passed the median I started losing acceleration and it felt like the transmission or engine was glitching or lugging. The engine began to try restarting itself possibly from the auto start-stop however I was now almost at a dead stop in the left hand lane in the dark. I promptly attempted to turn my hazards on, but they would not turn on while it was trying to start so I held the brake pedal down for light. I tried to turn the truck off and turn it back on however the hazards still did not work, none of the gauges went off when the truck was turned off, IE gas and voltage gauges were stuck. After attempting to put it into park and drive a few times I was finally able to turn the truck off, open the door and close it. At this point I was finally able to get the hazards turned on, however, it seemed like they would not stay on when the truck was trying to start so I could get out of the left hand lane. Fortunately someone stopped and we were able to push the truck off onto the median. After about a dozen attempts, the truck finally started, with the last attempt pumping the gas repeatedly for about twenty seconds. I drove hit for another twenty minutes and it drove okay with the engine light on. Onstar diagnostics mentioned possible fuel pump relay. I will note I did test drive a same year GMC equivalent model, and as the dealer went to gas it up, it would not start again. It ended up being the fuel pump relay.
Corrective Action:
I was taking a left from a stop sign onto a busy boulevard and as soon as I had passed the median I started losing acceleration and it felt like the transmission or engine was glitching or lugging. The engine began to try restarting itself possibly from the auto start-stop however I was now almost at a dead stop in the left hand lane in the dark. I promptly attempted to turn my hazards on, but they would not turn on while it was trying to start so I held the brake pedal down for light. I tried to turn the truck off and turn it back on however the hazards still did not work, none of the gauges went off when the truck was turned off, IE gas and voltage gauges were stuck. After attempting to put it into park and drive a few times I was finally able to turn the truck off, open the door and close it. At this point I was finally able to get the hazards turned on, however, it seemed like they would not stay on when the truck was trying to start so I could get out of the left hand lane. Fortunately someone stopped and we were able to push the truck off onto the median. After about a dozen attempts, the truck finally started, with the last attempt pumping the gas repeatedly for about twenty seconds. I drove hit for another twenty minutes and it drove okay with the engine light on. Onstar diagnostics mentioned possible fuel pump relay. I will note I did test drive a same year GMC equivalent model, and as the dealer went to gas it up, it would not start again. It ended up being the fuel pump relay.
Additional Notes:
I was taking a left from a stop sign onto a busy boulevard and as soon as I had passed the median I started losing acceleration and it felt like the transmission or engine was glitching or lugging. The engine began to try restarting itself possibly from the auto start-stop however I was now almost at a dead stop in the left hand lane in the dark. I promptly attempted to turn my hazards on, but they would not turn on while it was trying to start so I held the brake pedal down for light. I tried to turn the truck off and turn it back on however the hazards still did not work, none of the gauges went off when the truck was turned off, IE gas and voltage gauges were stuck. After attempting to put it into park and drive a few times I was finally able to turn the truck off, open the door and close it. At this point I was finally able to get the hazards turned on, however, it seemed like they would not stay on when the truck was trying to start so I could get out of the left hand lane. Fortunately someone stopped and we were able to push the truck off onto the median. After about a dozen attempts, the truck finally started, with the last attempt pumping the gas repeatedly for about twenty seconds. I drove hit for another twenty minutes and it drove okay with the engine light on. Onstar diagnostics mentioned possible fuel pump relay. I will note I did test drive a same year GMC equivalent model, and as the dealer went to gas it up, it would not start again. It ended up being the fuel pump relay.
Mfg Campaign: 11627123
Recall Date: Nov 24, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was taking a left from a stop sign onto a busy boulevard and as soon as I had passed the median I started losing acceleration and it felt like the transmission or engine was glitching or lugging. The engine began to try restarting itself possibly from the auto start-stop however I was now almost at a dead stop in the left hand lane in the dark. I promptly attempted to turn my hazards on, but they would not turn on while it was trying to start so I held the brake pedal down for light. I tried to turn the truck off and turn it back on however the hazards still did not work, none of the gauges went off when the truck was turned off, IE gas and voltage gauges were stuck. After attempting to put it into park and drive a few times I was finally able to turn the truck off, open the door and close it. At this point I was finally able to get the hazards turned on, however, it seemed like they would not stay on when the truck was trying to start so I could get out of the left hand lane. Fortunately someone stopped and we were able to push the truck off onto the median. After about a dozen attempts, the truck finally started, with the last attempt pumping the gas repeatedly for about twenty seconds. I drove hit for another twenty minutes and it drove okay with the engine light on. Onstar diagnostics mentioned possible fuel pump relay. I will note I did test drive a same year GMC equivalent model, and as the dealer went to gas it up, it would not start again. It ended up being the fuel pump relay.
Corrective Action:
I was taking a left from a stop sign onto a busy boulevard and as soon as I had passed the median I started losing acceleration and it felt like the transmission or engine was glitching or lugging. The engine began to try restarting itself possibly from the auto start-stop however I was now almost at a dead stop in the left hand lane in the dark. I promptly attempted to turn my hazards on, but they would not turn on while it was trying to start so I held the brake pedal down for light. I tried to turn the truck off and turn it back on however the hazards still did not work, none of the gauges went off when the truck was turned off, IE gas and voltage gauges were stuck. After attempting to put it into park and drive a few times I was finally able to turn the truck off, open the door and close it. At this point I was finally able to get the hazards turned on, however, it seemed like they would not stay on when the truck was trying to start so I could get out of the left hand lane. Fortunately someone stopped and we were able to push the truck off onto the median. After about a dozen attempts, the truck finally started, with the last attempt pumping the gas repeatedly for about twenty seconds. I drove hit for another twenty minutes and it drove okay with the engine light on. Onstar diagnostics mentioned possible fuel pump relay. I will note I did test drive a same year GMC equivalent model, and as the dealer went to gas it up, it would not start again. It ended up being the fuel pump relay.
Additional Notes:
I was taking a left from a stop sign onto a busy boulevard and as soon as I had passed the median I started losing acceleration and it felt like the transmission or engine was glitching or lugging. The engine began to try restarting itself possibly from the auto start-stop however I was now almost at a dead stop in the left hand lane in the dark. I promptly attempted to turn my hazards on, but they would not turn on while it was trying to start so I held the brake pedal down for light. I tried to turn the truck off and turn it back on however the hazards still did not work, none of the gauges went off when the truck was turned off, IE gas and voltage gauges were stuck. After attempting to put it into park and drive a few times I was finally able to turn the truck off, open the door and close it. At this point I was finally able to get the hazards turned on, however, it seemed like they would not stay on when the truck was trying to start so I could get out of the left hand lane. Fortunately someone stopped and we were able to push the truck off onto the median. After about a dozen attempts, the truck finally started, with the last attempt pumping the gas repeatedly for about twenty seconds. I drove hit for another twenty minutes and it drove okay with the engine light on. Onstar diagnostics mentioned possible fuel pump relay. I will note I did test drive a same year GMC equivalent model, and as the dealer went to gas it up, it would not start again. It ended up being the fuel pump relay.
Mfg Campaign: 11627123
Recall Date: Nov 24, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was taking a left from a stop sign onto a busy boulevard and as soon as I had passed the median I started losing acceleration and it felt like the transmission or engine was glitching or lugging. The engine began to try restarting itself possibly from the auto start-stop however I was now almost at a dead stop in the left hand lane in the dark. I promptly attempted to turn my hazards on, but they would not turn on while it was trying to start so I held the brake pedal down for light. I tried to turn the truck off and turn it back on however the hazards still did not work, none of the gauges went off when the truck was turned off, IE gas and voltage gauges were stuck. After attempting to put it into park and drive a few times I was finally able to turn the truck off, open the door and close it. At this point I was finally able to get the hazards turned on, however, it seemed like they would not stay on when the truck was trying to start so I could get out of the left hand lane. Fortunately someone stopped and we were able to push the truck off onto the median. After about a dozen attempts, the truck finally started, with the last attempt pumping the gas repeatedly for about twenty seconds. I drove hit for another twenty minutes and it drove okay with the engine light on. Onstar diagnostics mentioned possible fuel pump relay. I will note I did test drive a same year GMC equivalent model, and as the dealer went to gas it up, it would not start again. It ended up being the fuel pump relay.
Corrective Action:
I was taking a left from a stop sign onto a busy boulevard and as soon as I had passed the median I started losing acceleration and it felt like the transmission or engine was glitching or lugging. The engine began to try restarting itself possibly from the auto start-stop however I was now almost at a dead stop in the left hand lane in the dark. I promptly attempted to turn my hazards on, but they would not turn on while it was trying to start so I held the brake pedal down for light. I tried to turn the truck off and turn it back on however the hazards still did not work, none of the gauges went off when the truck was turned off, IE gas and voltage gauges were stuck. After attempting to put it into park and drive a few times I was finally able to turn the truck off, open the door and close it. At this point I was finally able to get the hazards turned on, however, it seemed like they would not stay on when the truck was trying to start so I could get out of the left hand lane. Fortunately someone stopped and we were able to push the truck off onto the median. After about a dozen attempts, the truck finally started, with the last attempt pumping the gas repeatedly for about twenty seconds. I drove hit for another twenty minutes and it drove okay with the engine light on. Onstar diagnostics mentioned possible fuel pump relay. I will note I did test drive a same year GMC equivalent model, and as the dealer went to gas it up, it would not start again. It ended up being the fuel pump relay.
Additional Notes:
I was taking a left from a stop sign onto a busy boulevard and as soon as I had passed the median I started losing acceleration and it felt like the transmission or engine was glitching or lugging. The engine began to try restarting itself possibly from the auto start-stop however I was now almost at a dead stop in the left hand lane in the dark. I promptly attempted to turn my hazards on, but they would not turn on while it was trying to start so I held the brake pedal down for light. I tried to turn the truck off and turn it back on however the hazards still did not work, none of the gauges went off when the truck was turned off, IE gas and voltage gauges were stuck. After attempting to put it into park and drive a few times I was finally able to turn the truck off, open the door and close it. At this point I was finally able to get the hazards turned on, however, it seemed like they would not stay on when the truck was trying to start so I could get out of the left hand lane. Fortunately someone stopped and we were able to push the truck off onto the median. After about a dozen attempts, the truck finally started, with the last attempt pumping the gas repeatedly for about twenty seconds. I drove hit for another twenty minutes and it drove okay with the engine light on. Onstar diagnostics mentioned possible fuel pump relay. I will note I did test drive a same year GMC equivalent model, and as the dealer went to gas it up, it would not start again. It ended up being the fuel pump relay.
Mfg Campaign: 11627123
Recall Date: Nov 24, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased my truck in August of 2024, new off of the lot. Within the first week there was an issue with the infotainment system of the truck with muted all audio. This includes all safety features that have audio alerts, navigation, stereo, blinkers. Anything audio is affected. This has now happened to my tuck 6 times since purchasing it. I have researched this online, and it has been a common issue since at least 2022 with no solution by Chevrolet. I have concerns since this affects all safety features built into the truck.
Corrective Action:
I purchased my truck in August of 2024, new off of the lot. Within the first week there was an issue with the infotainment system of the truck with muted all audio. This includes all safety features that have audio alerts, navigation, stereo, blinkers. Anything audio is affected. This has now happened to my tuck 6 times since purchasing it. I have researched this online, and it has been a common issue since at least 2022 with no solution by Chevrolet. I have concerns since this affects all safety features built into the truck.
Additional Notes:
I purchased my truck in August of 2024, new off of the lot. Within the first week there was an issue with the infotainment system of the truck with muted all audio. This includes all safety features that have audio alerts, navigation, stereo, blinkers. Anything audio is affected. This has now happened to my tuck 6 times since purchasing it. I have researched this online, and it has been a common issue since at least 2022 with no solution by Chevrolet. I have concerns since this affects all safety features built into the truck.
Mfg Campaign: 11627130
Recall Date: Nov 24, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I purchased my truck in August of 2024, new off of the lot. Within the first week there was an issue with the infotainment system of the truck with muted all audio. This includes all safety features that have audio alerts, navigation, stereo, blinkers. Anything audio is affected. This has now happened to my tuck 6 times since purchasing it. I have researched this online, and it has been a common issue since at least 2022 with no solution by Chevrolet. I have concerns since this affects all safety features built into the truck.
Corrective Action:
I purchased my truck in August of 2024, new off of the lot. Within the first week there was an issue with the infotainment system of the truck with muted all audio. This includes all safety features that have audio alerts, navigation, stereo, blinkers. Anything audio is affected. This has now happened to my tuck 6 times since purchasing it. I have researched this online, and it has been a common issue since at least 2022 with no solution by Chevrolet. I have concerns since this affects all safety features built into the truck.
Additional Notes:
I purchased my truck in August of 2024, new off of the lot. Within the first week there was an issue with the infotainment system of the truck with muted all audio. This includes all safety features that have audio alerts, navigation, stereo, blinkers. Anything audio is affected. This has now happened to my tuck 6 times since purchasing it. I have researched this online, and it has been a common issue since at least 2022 with no solution by Chevrolet. I have concerns since this affects all safety features built into the truck.
Mfg Campaign: 11627130
Recall Date: Nov 24, 2024
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
I purchased my truck in August of 2024, new off of the lot. Within the first week there was an issue with the infotainment system of the truck with muted all audio. This includes all safety features that have audio alerts, navigation, stereo, blinkers. Anything audio is affected. This has now happened to my tuck 6 times since purchasing it. I have researched this online, and it has been a common issue since at least 2022 with no solution by Chevrolet. I have concerns since this affects all safety features built into the truck.
Corrective Action:
I purchased my truck in August of 2024, new off of the lot. Within the first week there was an issue with the infotainment system of the truck with muted all audio. This includes all safety features that have audio alerts, navigation, stereo, blinkers. Anything audio is affected. This has now happened to my tuck 6 times since purchasing it. I have researched this online, and it has been a common issue since at least 2022 with no solution by Chevrolet. I have concerns since this affects all safety features built into the truck.
Additional Notes:
I purchased my truck in August of 2024, new off of the lot. Within the first week there was an issue with the infotainment system of the truck with muted all audio. This includes all safety features that have audio alerts, navigation, stereo, blinkers. Anything audio is affected. This has now happened to my tuck 6 times since purchasing it. I have researched this online, and it has been a common issue since at least 2022 with no solution by Chevrolet. I have concerns since this affects all safety features built into the truck.
Mfg Campaign: 11627130
Recall Date: Nov 24, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The forward collision warning light just came on and has been on for five days. Nothing happened, no wreck, no bumping into anything. I have researched and found others that have had the same problem. I tried removing the F11 fuse and leaving it out for 15 minutes as well as replacing it. I’ve insured that the windshield is clean and cameras are not blocked. I’ve used the settings in the main screen to turn the option on and off and it still stays on. I’ve checked for updates but didn’t find any. I called the dealership and they couldn’t help and said bring the truck in.
Corrective Action:
The forward collision warning light just came on and has been on for five days. Nothing happened, no wreck, no bumping into anything. I have researched and found others that have had the same problem. I tried removing the F11 fuse and leaving it out for 15 minutes as well as replacing it. I’ve insured that the windshield is clean and cameras are not blocked. I’ve used the settings in the main screen to turn the option on and off and it still stays on. I’ve checked for updates but didn’t find any. I called the dealership and they couldn’t help and said bring the truck in.
Additional Notes:
The forward collision warning light just came on and has been on for five days. Nothing happened, no wreck, no bumping into anything. I have researched and found others that have had the same problem. I tried removing the F11 fuse and leaving it out for 15 minutes as well as replacing it. I’ve insured that the windshield is clean and cameras are not blocked. I’ve used the settings in the main screen to turn the option on and off and it still stays on. I’ve checked for updates but didn’t find any. I called the dealership and they couldn’t help and said bring the truck in.
Mfg Campaign: 11624909
Recall Date: Nov 13, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
My husband hit another vehicle, then proceeded across the road and crashed into a telephone pole. The airbags did not deploy. However the vehicle called onstar to report the crash. The nc state trooper and the towing company both indicated that they were also shocked that the air bags did not deploy. This is a brand new vehicle with 1100 miles and has been declared a total loss due to the severity of the front end damage. The the body shop was also commenting on this fact.
Corrective Action:
My husband hit another vehicle, then proceeded across the road and crashed into a telephone pole. The airbags did not deploy. However the vehicle called onstar to report the crash. The nc state trooper and the towing company both indicated that they were also shocked that the air bags did not deploy. This is a brand new vehicle with 1100 miles and has been declared a total loss due to the severity of the front end damage. The the body shop was also commenting on this fact.
Additional Notes:
My husband hit another vehicle, then proceeded across the road and crashed into a telephone pole. The airbags did not deploy. However the vehicle called onstar to report the crash. The nc state trooper and the towing company both indicated that they were also shocked that the air bags did not deploy. This is a brand new vehicle with 1100 miles and has been declared a total loss due to the severity of the front end damage. The the body shop was also commenting on this fact.
Mfg Campaign: 11623363
Recall Date: Nov 4, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My husband hit another vehicle, then proceeded across the road and crashed into a telephone pole. The airbags did not deploy. However the vehicle called onstar to report the crash. The nc state trooper and the towing company both indicated that they were also shocked that the air bags did not deploy. This is a brand new vehicle with 1100 miles and has been declared a total loss due to the severity of the front end damage. The the body shop was also commenting on this fact.
Corrective Action:
My husband hit another vehicle, then proceeded across the road and crashed into a telephone pole. The airbags did not deploy. However the vehicle called onstar to report the crash. The nc state trooper and the towing company both indicated that they were also shocked that the air bags did not deploy. This is a brand new vehicle with 1100 miles and has been declared a total loss due to the severity of the front end damage. The the body shop was also commenting on this fact.
Additional Notes:
My husband hit another vehicle, then proceeded across the road and crashed into a telephone pole. The airbags did not deploy. However the vehicle called onstar to report the crash. The nc state trooper and the towing company both indicated that they were also shocked that the air bags did not deploy. This is a brand new vehicle with 1100 miles and has been declared a total loss due to the severity of the front end damage. The the body shop was also commenting on this fact.
Mfg Campaign: 11623363
Recall Date: Nov 4, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury