Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222368030
Recall Date: Feb 2, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212329840
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182206310, -11, -12
Recall Date: Apr 25, 2019
General Motors Llc
Safety Issue:
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17368, 17375, 17376
Recall Date: Sep 14, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
69 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
RECALL N182206311 IS NOT BEING DONE. DEALER CANNOT GET PARTS. WEST CHEVROLET, WEST, TEXAS
Corrective Action:
RECALL N182206311 IS NOT BEING DONE. DEALER CANNOT GET PARTS. WEST CHEVROLET, WEST, TEXAS
Additional Notes:
RECALL N182206311 IS NOT BEING DONE. DEALER CANNOT GET PARTS. WEST CHEVROLET, WEST, TEXAS
Mfg Campaign: 11321917
Recall Date: Apr 22, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I RECEIVED A RECALL NOTICE #N182206311-04: SAFETY RECALL - DIESEL ENGINE BLOCK HEATER CORD. THE NOTICE SAYS THAT I NEED TO GET THE CORD AND HEATER REPLACED WITH PART NUMBER 19419326 AS I RISK AN ELECTRICAL SHORT DAMAGING ENGINE COMPONENTS OR AN ENGINE COMPARTMENT FIRE. I DO NOT WANT TO RISK THAT. I FIRST RECEIVED THE NOTICE IN JANUARY, 2020. I WAS TOLD THEN THAT THE PARTS ARE ON BACK ORDER AND THAT THEY WOULD CALL ME WHEN THEY GET THE PART IN. NO RETURN CALL. I HAD ANOTHER RECALL NOTICE SINCE AND TOOK IT IN TO THE CHEVY DEALER TODAY AND WAS REMINDED OF THE PRIOR RECALL NOTICE REGARDING THE BLOCK HEATER. I ASKED TO HAVE IT REPLACED PER RECALL NOTICE. THE DEALERSHIP IN HENDERSON, NV CAN'T GET THE PART BECAUSE GM WILL NOT SHIP IT TO NEVADA. I CALLED GM TODAY, 4/16/20, AND SPOKE TO [XXX], AND THEN TO HER SUPERVISOR, [XXX]. I EXPLAINED THAT MY WIFE AND I ARE RETIRED AND DRIVE THIS VEHICLE IN STATES AND AREAS THAT ARE EXTREMELY COLD, I.E., WE HAVE A CABIN AT PANGUITCH LAKE, UT (MOUNTAIN LAKE) WHERE WINTER TEMPS. GET BELOW ZERO. WE GO THERE EVERY MONTH, YEAR ROUND. WE GO TO IDAHO TO VISIT CHILDREN WHERE TEMPS APPROACH SINGLE DIGITS. I GO HUNTING IN NEVADA AND COLORADO MOUNTAINS WHERE TEMPS. GET BELOW ZERO (I USE A GENERATOR TO PROVIDE THE POWER TO HEAT THE ENGINE BLOCK). I NEED TO HAVE THIS RECALL PROBLEM TAKEN CARE OF FOR THE SAFETY OF MY TRUCK, MYSELF AND FAMILY, AND OTHERS WHO MAY BE IN CLOSE PROXIMITY TO ME SHOULD A PROBLEM FLARE UP WHILE DRIVING. [XXX], A SUPERVISOR AT GM, IS ADAMANT THAT I WILL NOT BE ABLE TO GET A NEW ENGINE HEATER CORD AND HEATER. I WAS TOLD IT'S THEIR POLICY TO ONLY SEND UNITS/PARTS TO COLD WEATHER STATES. SO IF I LIVED IN RENO, NV WHERE WINTERTIME TEMPS. ARE CONSISTENTLY BELOW 20 DEGREES, I WOULD NOT GET AN ENGINE BLOCK REPLACEMENT HEATER AND CORD. I PAID TO HAVE A WORKING ENGINE BLOCK HEATER AND CORD WHEN I BOUGHT THE TRUCK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I RECEIVED A RECALL NOTICE #N182206311-04: SAFETY RECALL - DIESEL ENGINE BLOCK HEATER CORD. THE NOTICE SAYS THAT I NEED TO GET THE CORD AND HEATER REPLACED WITH PART NUMBER 19419326 AS I RISK AN ELECTRICAL SHORT DAMAGING ENGINE COMPONENTS OR AN ENGINE COMPARTMENT FIRE. I DO NOT WANT TO RISK THAT. I FIRST RECEIVED THE NOTICE IN JANUARY, 2020. I WAS TOLD THEN THAT THE PARTS ARE ON BACK ORDER AND THAT THEY WOULD CALL ME WHEN THEY GET THE PART IN. NO RETURN CALL. I HAD ANOTHER RECALL NOTICE SINCE AND TOOK IT IN TO THE CHEVY DEALER TODAY AND WAS REMINDED OF THE PRIOR RECALL NOTICE REGARDING THE BLOCK HEATER. I ASKED TO HAVE IT REPLACED PER RECALL NOTICE. THE DEALERSHIP IN HENDERSON, NV CAN'T GET THE PART BECAUSE GM WILL NOT SHIP IT TO NEVADA. I CALLED GM TODAY, 4/16/20, AND SPOKE TO [XXX], AND THEN TO HER SUPERVISOR, [XXX]. I EXPLAINED THAT MY WIFE AND I ARE RETIRED AND DRIVE THIS VEHICLE IN STATES AND AREAS THAT ARE EXTREMELY COLD, I.E., WE HAVE A CABIN AT PANGUITCH LAKE, UT (MOUNTAIN LAKE) WHERE WINTER TEMPS. GET BELOW ZERO. WE GO THERE EVERY MONTH, YEAR ROUND. WE GO TO IDAHO TO VISIT CHILDREN WHERE TEMPS APPROACH SINGLE DIGITS. I GO HUNTING IN NEVADA AND COLORADO MOUNTAINS WHERE TEMPS. GET BELOW ZERO (I USE A GENERATOR TO PROVIDE THE POWER TO HEAT THE ENGINE BLOCK). I NEED TO HAVE THIS RECALL PROBLEM TAKEN CARE OF FOR THE SAFETY OF MY TRUCK, MYSELF AND FAMILY, AND OTHERS WHO MAY BE IN CLOSE PROXIMITY TO ME SHOULD A PROBLEM FLARE UP WHILE DRIVING. [XXX], A SUPERVISOR AT GM, IS ADAMANT THAT I WILL NOT BE ABLE TO GET A NEW ENGINE HEATER CORD AND HEATER. I WAS TOLD IT'S THEIR POLICY TO ONLY SEND UNITS/PARTS TO COLD WEATHER STATES. SO IF I LIVED IN RENO, NV WHERE WINTERTIME TEMPS. ARE CONSISTENTLY BELOW 20 DEGREES, I WOULD NOT GET AN ENGINE BLOCK REPLACEMENT HEATER AND CORD. I PAID TO HAVE A WORKING ENGINE BLOCK HEATER AND CORD WHEN I BOUGHT THE TRUCK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I RECEIVED A RECALL NOTICE #N182206311-04: SAFETY RECALL - DIESEL ENGINE BLOCK HEATER CORD. THE NOTICE SAYS THAT I NEED TO GET THE CORD AND HEATER REPLACED WITH PART NUMBER 19419326 AS I RISK AN ELECTRICAL SHORT DAMAGING ENGINE COMPONENTS OR AN ENGINE COMPARTMENT FIRE. I DO NOT WANT TO RISK THAT. I FIRST RECEIVED THE NOTICE IN JANUARY, 2020. I WAS TOLD THEN THAT THE PARTS ARE ON BACK ORDER AND THAT THEY WOULD CALL ME WHEN THEY GET THE PART IN. NO RETURN CALL. I HAD ANOTHER RECALL NOTICE SINCE AND TOOK IT IN TO THE CHEVY DEALER TODAY AND WAS REMINDED OF THE PRIOR RECALL NOTICE REGARDING THE BLOCK HEATER. I ASKED TO HAVE IT REPLACED PER RECALL NOTICE. THE DEALERSHIP IN HENDERSON, NV CAN'T GET THE PART BECAUSE GM WILL NOT SHIP IT TO NEVADA. I CALLED GM TODAY, 4/16/20, AND SPOKE TO [XXX], AND THEN TO HER SUPERVISOR, [XXX]. I EXPLAINED THAT MY WIFE AND I ARE RETIRED AND DRIVE THIS VEHICLE IN STATES AND AREAS THAT ARE EXTREMELY COLD, I.E., WE HAVE A CABIN AT PANGUITCH LAKE, UT (MOUNTAIN LAKE) WHERE WINTER TEMPS. GET BELOW ZERO. WE GO THERE EVERY MONTH, YEAR ROUND. WE GO TO IDAHO TO VISIT CHILDREN WHERE TEMPS APPROACH SINGLE DIGITS. I GO HUNTING IN NEVADA AND COLORADO MOUNTAINS WHERE TEMPS. GET BELOW ZERO (I USE A GENERATOR TO PROVIDE THE POWER TO HEAT THE ENGINE BLOCK). I NEED TO HAVE THIS RECALL PROBLEM TAKEN CARE OF FOR THE SAFETY OF MY TRUCK, MYSELF AND FAMILY, AND OTHERS WHO MAY BE IN CLOSE PROXIMITY TO ME SHOULD A PROBLEM FLARE UP WHILE DRIVING. [XXX], A SUPERVISOR AT GM, IS ADAMANT THAT I WILL NOT BE ABLE TO GET A NEW ENGINE HEATER CORD AND HEATER. I WAS TOLD IT'S THEIR POLICY TO ONLY SEND UNITS/PARTS TO COLD WEATHER STATES. SO IF I LIVED IN RENO, NV WHERE WINTERTIME TEMPS. ARE CONSISTENTLY BELOW 20 DEGREES, I WOULD NOT GET AN ENGINE BLOCK REPLACEMENT HEATER AND CORD. I PAID TO HAVE A WORKING ENGINE BLOCK HEATER AND CORD WHEN I BOUGHT THE TRUCK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11321332
Recall Date: Apr 16, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I RECEIVED A RECALL NOTICE #N182206311-04: SAFETY RECALL - DIESEL ENGINE BLOCK HEATER CORD. THE NOTICE SAYS THAT I NEED TO GET THE CORD AND HEATER REPLACED WITH PART NUMBER 19419326 AS I RISK AN ELECTRICAL SHORT DAMAGING ENGINE COMPONENTS OR AN ENGINE COMPARTMENT FIRE. I DO NOT WANT TO RISK THAT. I FIRST RECEIVED THE NOTICE IN JANUARY, 2020. I WAS TOLD THEN THAT THE PARTS ARE ON BACK ORDER AND THAT THEY WOULD CALL ME WHEN THEY GET THE PART IN. NO RETURN CALL. I HAD ANOTHER RECALL NOTICE SINCE AND TOOK IT IN TO THE CHEVY DEALER TODAY AND WAS REMINDED OF THE PRIOR RECALL NOTICE REGARDING THE BLOCK HEATER. I ASKED TO HAVE IT REPLACED PER RECALL NOTICE. THE DEALERSHIP IN HENDERSON, NV CAN'T GET THE PART BECAUSE GM WILL NOT SHIP IT TO NEVADA. I CALLED GM TODAY, 4/16/20, AND SPOKE TO [XXX], AND THEN TO HER SUPERVISOR, [XXX]. I EXPLAINED THAT MY WIFE AND I ARE RETIRED AND DRIVE THIS VEHICLE IN STATES AND AREAS THAT ARE EXTREMELY COLD, I.E., WE HAVE A CABIN AT PANGUITCH LAKE, UT (MOUNTAIN LAKE) WHERE WINTER TEMPS. GET BELOW ZERO. WE GO THERE EVERY MONTH, YEAR ROUND. WE GO TO IDAHO TO VISIT CHILDREN WHERE TEMPS APPROACH SINGLE DIGITS. I GO HUNTING IN NEVADA AND COLORADO MOUNTAINS WHERE TEMPS. GET BELOW ZERO (I USE A GENERATOR TO PROVIDE THE POWER TO HEAT THE ENGINE BLOCK). I NEED TO HAVE THIS RECALL PROBLEM TAKEN CARE OF FOR THE SAFETY OF MY TRUCK, MYSELF AND FAMILY, AND OTHERS WHO MAY BE IN CLOSE PROXIMITY TO ME SHOULD A PROBLEM FLARE UP WHILE DRIVING. [XXX], A SUPERVISOR AT GM, IS ADAMANT THAT I WILL NOT BE ABLE TO GET A NEW ENGINE HEATER CORD AND HEATER. I WAS TOLD IT'S THEIR POLICY TO ONLY SEND UNITS/PARTS TO COLD WEATHER STATES. SO IF I LIVED IN RENO, NV WHERE WINTERTIME TEMPS. ARE CONSISTENTLY BELOW 20 DEGREES, I WOULD NOT GET AN ENGINE BLOCK REPLACEMENT HEATER AND CORD. I PAID TO HAVE A WORKING ENGINE BLOCK HEATER AND CORD WHEN I BOUGHT THE TRUCK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I RECEIVED A RECALL NOTICE #N182206311-04: SAFETY RECALL - DIESEL ENGINE BLOCK HEATER CORD. THE NOTICE SAYS THAT I NEED TO GET THE CORD AND HEATER REPLACED WITH PART NUMBER 19419326 AS I RISK AN ELECTRICAL SHORT DAMAGING ENGINE COMPONENTS OR AN ENGINE COMPARTMENT FIRE. I DO NOT WANT TO RISK THAT. I FIRST RECEIVED THE NOTICE IN JANUARY, 2020. I WAS TOLD THEN THAT THE PARTS ARE ON BACK ORDER AND THAT THEY WOULD CALL ME WHEN THEY GET THE PART IN. NO RETURN CALL. I HAD ANOTHER RECALL NOTICE SINCE AND TOOK IT IN TO THE CHEVY DEALER TODAY AND WAS REMINDED OF THE PRIOR RECALL NOTICE REGARDING THE BLOCK HEATER. I ASKED TO HAVE IT REPLACED PER RECALL NOTICE. THE DEALERSHIP IN HENDERSON, NV CAN'T GET THE PART BECAUSE GM WILL NOT SHIP IT TO NEVADA. I CALLED GM TODAY, 4/16/20, AND SPOKE TO [XXX], AND THEN TO HER SUPERVISOR, [XXX]. I EXPLAINED THAT MY WIFE AND I ARE RETIRED AND DRIVE THIS VEHICLE IN STATES AND AREAS THAT ARE EXTREMELY COLD, I.E., WE HAVE A CABIN AT PANGUITCH LAKE, UT (MOUNTAIN LAKE) WHERE WINTER TEMPS. GET BELOW ZERO. WE GO THERE EVERY MONTH, YEAR ROUND. WE GO TO IDAHO TO VISIT CHILDREN WHERE TEMPS APPROACH SINGLE DIGITS. I GO HUNTING IN NEVADA AND COLORADO MOUNTAINS WHERE TEMPS. GET BELOW ZERO (I USE A GENERATOR TO PROVIDE THE POWER TO HEAT THE ENGINE BLOCK). I NEED TO HAVE THIS RECALL PROBLEM TAKEN CARE OF FOR THE SAFETY OF MY TRUCK, MYSELF AND FAMILY, AND OTHERS WHO MAY BE IN CLOSE PROXIMITY TO ME SHOULD A PROBLEM FLARE UP WHILE DRIVING. [XXX], A SUPERVISOR AT GM, IS ADAMANT THAT I WILL NOT BE ABLE TO GET A NEW ENGINE HEATER CORD AND HEATER. I WAS TOLD IT'S THEIR POLICY TO ONLY SEND UNITS/PARTS TO COLD WEATHER STATES. SO IF I LIVED IN RENO, NV WHERE WINTERTIME TEMPS. ARE CONSISTENTLY BELOW 20 DEGREES, I WOULD NOT GET AN ENGINE BLOCK REPLACEMENT HEATER AND CORD. I PAID TO HAVE A WORKING ENGINE BLOCK HEATER AND CORD WHEN I BOUGHT THE TRUCK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I RECEIVED A RECALL NOTICE #N182206311-04: SAFETY RECALL - DIESEL ENGINE BLOCK HEATER CORD. THE NOTICE SAYS THAT I NEED TO GET THE CORD AND HEATER REPLACED WITH PART NUMBER 19419326 AS I RISK AN ELECTRICAL SHORT DAMAGING ENGINE COMPONENTS OR AN ENGINE COMPARTMENT FIRE. I DO NOT WANT TO RISK THAT. I FIRST RECEIVED THE NOTICE IN JANUARY, 2020. I WAS TOLD THEN THAT THE PARTS ARE ON BACK ORDER AND THAT THEY WOULD CALL ME WHEN THEY GET THE PART IN. NO RETURN CALL. I HAD ANOTHER RECALL NOTICE SINCE AND TOOK IT IN TO THE CHEVY DEALER TODAY AND WAS REMINDED OF THE PRIOR RECALL NOTICE REGARDING THE BLOCK HEATER. I ASKED TO HAVE IT REPLACED PER RECALL NOTICE. THE DEALERSHIP IN HENDERSON, NV CAN'T GET THE PART BECAUSE GM WILL NOT SHIP IT TO NEVADA. I CALLED GM TODAY, 4/16/20, AND SPOKE TO [XXX], AND THEN TO HER SUPERVISOR, [XXX]. I EXPLAINED THAT MY WIFE AND I ARE RETIRED AND DRIVE THIS VEHICLE IN STATES AND AREAS THAT ARE EXTREMELY COLD, I.E., WE HAVE A CABIN AT PANGUITCH LAKE, UT (MOUNTAIN LAKE) WHERE WINTER TEMPS. GET BELOW ZERO. WE GO THERE EVERY MONTH, YEAR ROUND. WE GO TO IDAHO TO VISIT CHILDREN WHERE TEMPS APPROACH SINGLE DIGITS. I GO HUNTING IN NEVADA AND COLORADO MOUNTAINS WHERE TEMPS. GET BELOW ZERO (I USE A GENERATOR TO PROVIDE THE POWER TO HEAT THE ENGINE BLOCK). I NEED TO HAVE THIS RECALL PROBLEM TAKEN CARE OF FOR THE SAFETY OF MY TRUCK, MYSELF AND FAMILY, AND OTHERS WHO MAY BE IN CLOSE PROXIMITY TO ME SHOULD A PROBLEM FLARE UP WHILE DRIVING. [XXX], A SUPERVISOR AT GM, IS ADAMANT THAT I WILL NOT BE ABLE TO GET A NEW ENGINE HEATER CORD AND HEATER. I WAS TOLD IT'S THEIR POLICY TO ONLY SEND UNITS/PARTS TO COLD WEATHER STATES. SO IF I LIVED IN RENO, NV WHERE WINTERTIME TEMPS. ARE CONSISTENTLY BELOW 20 DEGREES, I WOULD NOT GET AN ENGINE BLOCK REPLACEMENT HEATER AND CORD. I PAID TO HAVE A WORKING ENGINE BLOCK HEATER AND CORD WHEN I BOUGHT THE TRUCK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11321332
Recall Date: Apr 16, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
SAME ISSUE AS CURRENT RECALL ON 1500 SERIES TRUCKS BUT NOT ON THE 2500 SERIES (WHICH MINE IS). PEDAL NOW VERY SPONGY, HAVE TO PUMP THEM TO GET ADEQUATE BRAKING. THIS OCCURS AT HIGHWAY SPEEDS AND LOCAL DRIVING. PANIC STOPS REQUIRE ENGAGING THE PARKING BRAKE TO PREVENT A CRASH. HAVE HAD IT IN TWICE FOR SERVICE BUT ALL THEY ARE TRYING TO DO IS REPROGRAM. THERE ARE OTHER ISSUES WITH THE VACUMN PUMP, HYDROBOOST, MASTER CYLINDER WHICH THEY ARE APPARENTLY UNWILLING TO ADDRESS. WHY THE 2500 AND 3500 TRUCKS WERE NOT INCLUDED IN THE RECALL IS THE QUESTION OF THE DAY. I AM NOT DRIVING THE TRUCK ANY MORE THAN NECESSARY AS IT IS UNSAFE. THIS COMPLAINT IS A MATTER OF RECORD OF THE ISSUE.
Corrective Action:
SAME ISSUE AS CURRENT RECALL ON 1500 SERIES TRUCKS BUT NOT ON THE 2500 SERIES (WHICH MINE IS). PEDAL NOW VERY SPONGY, HAVE TO PUMP THEM TO GET ADEQUATE BRAKING. THIS OCCURS AT HIGHWAY SPEEDS AND LOCAL DRIVING. PANIC STOPS REQUIRE ENGAGING THE PARKING BRAKE TO PREVENT A CRASH. HAVE HAD IT IN TWICE FOR SERVICE BUT ALL THEY ARE TRYING TO DO IS REPROGRAM. THERE ARE OTHER ISSUES WITH THE VACUMN PUMP, HYDROBOOST, MASTER CYLINDER WHICH THEY ARE APPARENTLY UNWILLING TO ADDRESS. WHY THE 2500 AND 3500 TRUCKS WERE NOT INCLUDED IN THE RECALL IS THE QUESTION OF THE DAY. I AM NOT DRIVING THE TRUCK ANY MORE THAN NECESSARY AS IT IS UNSAFE. THIS COMPLAINT IS A MATTER OF RECORD OF THE ISSUE.
Additional Notes:
SAME ISSUE AS CURRENT RECALL ON 1500 SERIES TRUCKS BUT NOT ON THE 2500 SERIES (WHICH MINE IS). PEDAL NOW VERY SPONGY, HAVE TO PUMP THEM TO GET ADEQUATE BRAKING. THIS OCCURS AT HIGHWAY SPEEDS AND LOCAL DRIVING. PANIC STOPS REQUIRE ENGAGING THE PARKING BRAKE TO PREVENT A CRASH. HAVE HAD IT IN TWICE FOR SERVICE BUT ALL THEY ARE TRYING TO DO IS REPROGRAM. THERE ARE OTHER ISSUES WITH THE VACUMN PUMP, HYDROBOOST, MASTER CYLINDER WHICH THEY ARE APPARENTLY UNWILLING TO ADDRESS. WHY THE 2500 AND 3500 TRUCKS WERE NOT INCLUDED IN THE RECALL IS THE QUESTION OF THE DAY. I AM NOT DRIVING THE TRUCK ANY MORE THAN NECESSARY AS IT IS UNSAFE. THIS COMPLAINT IS A MATTER OF RECORD OF THE ISSUE.
Mfg Campaign: 11270705
Recall Date: Oct 24, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
LOW COOLANT WARNING MESSAGE, THIS IS A PROBLEM WITH 2015-2019 CHEVROLET 2500 HD VEHICLES. THEY HAVE A BULLETIN TO CORRECT TO ELIMINATE, BUT DOES NOT WORK. PROBLEM WAS ADDRESSED AT 23213 MILES 7/23/2018, AND NOW AGAIN AT JUST UNDER 60,000 MILES SEPTEMBER 2019. PER CHEVROLET WARRANTY, THE AFFECTED PARTS SHOULD BE COVERED UNDER THE ENGINE EMISSION WARRANTY FOR 8 YEARS 80,000 MILES. CHEVROLET WARRANTY CLAIMING THIS COOLANT SENSOR IS COVERED BY THE 36,000 MILE BUMPER TO BUMPER WARRANTY. THIS ERROR MESSAGE COMES ON REPEATEDILY AN MAKES YOU HAVE TO STOP AND CHECK COOLANT LEVEL, WHICH IS OK, BUT MUST BE CHECKED. SENSOR IS BAD AND CHEVROLET WILL NOT COVER UNDER THE STATED WARRANTY AND STATES REPAIRS ARE IN EXCESS OF $600.00. I HAVE LEFT MESSAGES FOR A SUPERVISOR TO CALL ME, TO NO AVAIL. THE PROBLEM IS SO WIDE SPREAD, PARTS ARE ON NATIONAL BACK ORDER AND CHEVROLET IS AWARE OF THIS. I PERSONALLY BELIEVE THEY ARE TRYING TO AVOID A RECALL AND CONTROL THEIR FINANCIAL EXPOSURE BY TELLING CUSTOMERS THIS PART IS NOT COVERED UNDER THE CORRECT PORTION OF THEIR WARRANTY. THIS STARTED IN JULY 23, 2018 THROUGH CURRENT. COPIES OF WARRANTY INFORMATION WILL BE ATTACHED AS WELL AS PHOTO OF WARNING MESSAGE. THIS IS A CONSUMER EMERGENCY, MANY OWNERS ARE EXPERIENCING THE SAME PROBLEM.
Corrective Action:
LOW COOLANT WARNING MESSAGE, THIS IS A PROBLEM WITH 2015-2019 CHEVROLET 2500 HD VEHICLES. THEY HAVE A BULLETIN TO CORRECT TO ELIMINATE, BUT DOES NOT WORK. PROBLEM WAS ADDRESSED AT 23213 MILES 7/23/2018, AND NOW AGAIN AT JUST UNDER 60,000 MILES SEPTEMBER 2019. PER CHEVROLET WARRANTY, THE AFFECTED PARTS SHOULD BE COVERED UNDER THE ENGINE EMISSION WARRANTY FOR 8 YEARS 80,000 MILES. CHEVROLET WARRANTY CLAIMING THIS COOLANT SENSOR IS COVERED BY THE 36,000 MILE BUMPER TO BUMPER WARRANTY. THIS ERROR MESSAGE COMES ON REPEATEDILY AN MAKES YOU HAVE TO STOP AND CHECK COOLANT LEVEL, WHICH IS OK, BUT MUST BE CHECKED. SENSOR IS BAD AND CHEVROLET WILL NOT COVER UNDER THE STATED WARRANTY AND STATES REPAIRS ARE IN EXCESS OF $600.00. I HAVE LEFT MESSAGES FOR A SUPERVISOR TO CALL ME, TO NO AVAIL. THE PROBLEM IS SO WIDE SPREAD, PARTS ARE ON NATIONAL BACK ORDER AND CHEVROLET IS AWARE OF THIS. I PERSONALLY BELIEVE THEY ARE TRYING TO AVOID A RECALL AND CONTROL THEIR FINANCIAL EXPOSURE BY TELLING CUSTOMERS THIS PART IS NOT COVERED UNDER THE CORRECT PORTION OF THEIR WARRANTY. THIS STARTED IN JULY 23, 2018 THROUGH CURRENT. COPIES OF WARRANTY INFORMATION WILL BE ATTACHED AS WELL AS PHOTO OF WARNING MESSAGE. THIS IS A CONSUMER EMERGENCY, MANY OWNERS ARE EXPERIENCING THE SAME PROBLEM.
Additional Notes:
LOW COOLANT WARNING MESSAGE, THIS IS A PROBLEM WITH 2015-2019 CHEVROLET 2500 HD VEHICLES. THEY HAVE A BULLETIN TO CORRECT TO ELIMINATE, BUT DOES NOT WORK. PROBLEM WAS ADDRESSED AT 23213 MILES 7/23/2018, AND NOW AGAIN AT JUST UNDER 60,000 MILES SEPTEMBER 2019. PER CHEVROLET WARRANTY, THE AFFECTED PARTS SHOULD BE COVERED UNDER THE ENGINE EMISSION WARRANTY FOR 8 YEARS 80,000 MILES. CHEVROLET WARRANTY CLAIMING THIS COOLANT SENSOR IS COVERED BY THE 36,000 MILE BUMPER TO BUMPER WARRANTY. THIS ERROR MESSAGE COMES ON REPEATEDILY AN MAKES YOU HAVE TO STOP AND CHECK COOLANT LEVEL, WHICH IS OK, BUT MUST BE CHECKED. SENSOR IS BAD AND CHEVROLET WILL NOT COVER UNDER THE STATED WARRANTY AND STATES REPAIRS ARE IN EXCESS OF $600.00. I HAVE LEFT MESSAGES FOR A SUPERVISOR TO CALL ME, TO NO AVAIL. THE PROBLEM IS SO WIDE SPREAD, PARTS ARE ON NATIONAL BACK ORDER AND CHEVROLET IS AWARE OF THIS. I PERSONALLY BELIEVE THEY ARE TRYING TO AVOID A RECALL AND CONTROL THEIR FINANCIAL EXPOSURE BY TELLING CUSTOMERS THIS PART IS NOT COVERED UNDER THE CORRECT PORTION OF THEIR WARRANTY. THIS STARTED IN JULY 23, 2018 THROUGH CURRENT. COPIES OF WARRANTY INFORMATION WILL BE ATTACHED AS WELL AS PHOTO OF WARNING MESSAGE. THIS IS A CONSUMER EMERGENCY, MANY OWNERS ARE EXPERIENCING THE SAME PROBLEM.
Mfg Campaign: 11268348
Recall Date: Oct 14, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
SERVICE AIR BAG LIGHT COMES ON AND STAYS ON. CODE INDICATES PASS SEAT SIDE AIR BAG, HIGH RESISTANCE IN CONNECT X322, RECOMMEND NEW SEAT BACK AND SEAT BOTTOM HARNESS FOR PASSENGER FRONT SEAT SIDE AIR BAG CIRCUITS. WHY ISN'T THIS A SAFETY RECALL?????
Corrective Action:
SERVICE AIR BAG LIGHT COMES ON AND STAYS ON. CODE INDICATES PASS SEAT SIDE AIR BAG, HIGH RESISTANCE IN CONNECT X322, RECOMMEND NEW SEAT BACK AND SEAT BOTTOM HARNESS FOR PASSENGER FRONT SEAT SIDE AIR BAG CIRCUITS. WHY ISN'T THIS A SAFETY RECALL?????
Additional Notes:
SERVICE AIR BAG LIGHT COMES ON AND STAYS ON. CODE INDICATES PASS SEAT SIDE AIR BAG, HIGH RESISTANCE IN CONNECT X322, RECOMMEND NEW SEAT BACK AND SEAT BOTTOM HARNESS FOR PASSENGER FRONT SEAT SIDE AIR BAG CIRCUITS. WHY ISN'T THIS A SAFETY RECALL?????
Mfg Campaign: 11240478
Recall Date: Jul 29, 2019
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
SERVICE AIR BAG LIGHT COMES ON AND STAYS ON. CODE INDICATES PASS SEAT SIDE AIR BAG, HIGH RESISTANCE IN CONNECT X322, RECOMMEND NEW SEAT BACK AND SEAT BOTTOM HARNESS FOR PASSENGER FRONT SEAT SIDE AIR BAG CIRCUITS. WHY ISN'T THIS A SAFETY RECALL?????
Corrective Action:
SERVICE AIR BAG LIGHT COMES ON AND STAYS ON. CODE INDICATES PASS SEAT SIDE AIR BAG, HIGH RESISTANCE IN CONNECT X322, RECOMMEND NEW SEAT BACK AND SEAT BOTTOM HARNESS FOR PASSENGER FRONT SEAT SIDE AIR BAG CIRCUITS. WHY ISN'T THIS A SAFETY RECALL?????
Additional Notes:
SERVICE AIR BAG LIGHT COMES ON AND STAYS ON. CODE INDICATES PASS SEAT SIDE AIR BAG, HIGH RESISTANCE IN CONNECT X322, RECOMMEND NEW SEAT BACK AND SEAT BOTTOM HARNESS FOR PASSENGER FRONT SEAT SIDE AIR BAG CIRCUITS. WHY ISN'T THIS A SAFETY RECALL?????
Mfg Campaign: 11240478
Recall Date: Jul 29, 2019
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
SERVICE AIR BAG LIGHT COMES ON AND STAYS ON. CODE INDICATES PASS SEAT SIDE AIR BAG, HIGH RESISTANCE IN CONNECT X322, RECOMMEND NEW SEAT BACK AND SEAT BOTTOM HARNESS FOR PASSENGER FRONT SEAT SIDE AIR BAG CIRCUITS. WHY ISN'T THIS A SAFETY RECALL?????
Corrective Action:
SERVICE AIR BAG LIGHT COMES ON AND STAYS ON. CODE INDICATES PASS SEAT SIDE AIR BAG, HIGH RESISTANCE IN CONNECT X322, RECOMMEND NEW SEAT BACK AND SEAT BOTTOM HARNESS FOR PASSENGER FRONT SEAT SIDE AIR BAG CIRCUITS. WHY ISN'T THIS A SAFETY RECALL?????
Additional Notes:
SERVICE AIR BAG LIGHT COMES ON AND STAYS ON. CODE INDICATES PASS SEAT SIDE AIR BAG, HIGH RESISTANCE IN CONNECT X322, RECOMMEND NEW SEAT BACK AND SEAT BOTTOM HARNESS FOR PASSENGER FRONT SEAT SIDE AIR BAG CIRCUITS. WHY ISN'T THIS A SAFETY RECALL?????
Mfg Campaign: 11240478
Recall Date: Jul 29, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
JUST RECEIVED A LETTER FROM GENERAL MOTORS WITH A PAGE THAT IS TO BE INSERTED INTO MY OWNERS MANUAL. THE ISSUE IT PURPORTS TO SOLVE IS THAT THE MANUAL STATES THAT IF THIS TRUCK HAS FORWARD COLLISION ALERT, IT ALSO HAS FORWARD AUTOMATIC BRAKING & INTELLIGENT BRAKE ASSIST. THAT IS INCORRECT & THIS ALERT IS TO CORRECT THAT ERROR. BUT, THE MANUAL INSERT PROVIDED IS NONSENSE. IT HAS NO PAGE NUMBER TO TELL US WHERE TO INSERT THE NEW PAGE; THERE ARE 2 SECTIONS RELATING TO THIS IN THE MANUAL. THE INSERT ALSO SAYS IT ONLY APPLIES TO 1500 SERIES TRUCKS. MINE IS A 2500 SERIES. SO WHY SEND THIS. GM HAS MESSED THIS UP AND IT SEEMS TO ME YOU NEED TO CALL THEM ON IT TO PROVIDE CORRECT INSERTS FOR THE 2 MANUAL AREAS TO WHICH IT APPLIES. THAT SHOULD INCLUDE CORRECT INFORMATION AND PAGE NUMBERS. OTHERWISE THE MATERIAL I RECEIVED IS IRRELEVANT TO CORRECTING THE ORIGINAL ERROR. I AM A RETIRED GOVERNMENT PERFORMANCE AUDITOR, SO SERIOUS MISTAKES IN CORRECTING PROBLEMS CONCERN ME.
Corrective Action:
JUST RECEIVED A LETTER FROM GENERAL MOTORS WITH A PAGE THAT IS TO BE INSERTED INTO MY OWNERS MANUAL. THE ISSUE IT PURPORTS TO SOLVE IS THAT THE MANUAL STATES THAT IF THIS TRUCK HAS FORWARD COLLISION ALERT, IT ALSO HAS FORWARD AUTOMATIC BRAKING & INTELLIGENT BRAKE ASSIST. THAT IS INCORRECT & THIS ALERT IS TO CORRECT THAT ERROR. BUT, THE MANUAL INSERT PROVIDED IS NONSENSE. IT HAS NO PAGE NUMBER TO TELL US WHERE TO INSERT THE NEW PAGE; THERE ARE 2 SECTIONS RELATING TO THIS IN THE MANUAL. THE INSERT ALSO SAYS IT ONLY APPLIES TO 1500 SERIES TRUCKS. MINE IS A 2500 SERIES. SO WHY SEND THIS. GM HAS MESSED THIS UP AND IT SEEMS TO ME YOU NEED TO CALL THEM ON IT TO PROVIDE CORRECT INSERTS FOR THE 2 MANUAL AREAS TO WHICH IT APPLIES. THAT SHOULD INCLUDE CORRECT INFORMATION AND PAGE NUMBERS. OTHERWISE THE MATERIAL I RECEIVED IS IRRELEVANT TO CORRECTING THE ORIGINAL ERROR. I AM A RETIRED GOVERNMENT PERFORMANCE AUDITOR, SO SERIOUS MISTAKES IN CORRECTING PROBLEMS CONCERN ME.
Additional Notes:
JUST RECEIVED A LETTER FROM GENERAL MOTORS WITH A PAGE THAT IS TO BE INSERTED INTO MY OWNERS MANUAL. THE ISSUE IT PURPORTS TO SOLVE IS THAT THE MANUAL STATES THAT IF THIS TRUCK HAS FORWARD COLLISION ALERT, IT ALSO HAS FORWARD AUTOMATIC BRAKING & INTELLIGENT BRAKE ASSIST. THAT IS INCORRECT & THIS ALERT IS TO CORRECT THAT ERROR. BUT, THE MANUAL INSERT PROVIDED IS NONSENSE. IT HAS NO PAGE NUMBER TO TELL US WHERE TO INSERT THE NEW PAGE; THERE ARE 2 SECTIONS RELATING TO THIS IN THE MANUAL. THE INSERT ALSO SAYS IT ONLY APPLIES TO 1500 SERIES TRUCKS. MINE IS A 2500 SERIES. SO WHY SEND THIS. GM HAS MESSED THIS UP AND IT SEEMS TO ME YOU NEED TO CALL THEM ON IT TO PROVIDE CORRECT INSERTS FOR THE 2 MANUAL AREAS TO WHICH IT APPLIES. THAT SHOULD INCLUDE CORRECT INFORMATION AND PAGE NUMBERS. OTHERWISE THE MATERIAL I RECEIVED IS IRRELEVANT TO CORRECTING THE ORIGINAL ERROR. I AM A RETIRED GOVERNMENT PERFORMANCE AUDITOR, SO SERIOUS MISTAKES IN CORRECTING PROBLEMS CONCERN ME.
Mfg Campaign: 11240482
Recall Date: Jul 29, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
REAR WHEEL BEARING ADJUSTMENT NUT, STRIPPED THE THREADS AND BECAME LOSE, CAUSING ADDITIONAL DAMAGE TO THE BREAK ROTORS. IT ALSO CAUSED THE SEAL ON THE REAR AXLE TO LEAK. TOOK IN TO MECHANIC TO SEE WHY IT WAS LEAKING. MECHANIC WAS SURPRISED THAT I DIDN'T LOSE A REAR WHEEL. WILL PROVIDE PHOTOS FROM MECHANIC WHEN AVAILABLE.
Corrective Action:
REAR WHEEL BEARING ADJUSTMENT NUT, STRIPPED THE THREADS AND BECAME LOSE, CAUSING ADDITIONAL DAMAGE TO THE BREAK ROTORS. IT ALSO CAUSED THE SEAL ON THE REAR AXLE TO LEAK. TOOK IN TO MECHANIC TO SEE WHY IT WAS LEAKING. MECHANIC WAS SURPRISED THAT I DIDN'T LOSE A REAR WHEEL. WILL PROVIDE PHOTOS FROM MECHANIC WHEN AVAILABLE.
Additional Notes:
REAR WHEEL BEARING ADJUSTMENT NUT, STRIPPED THE THREADS AND BECAME LOSE, CAUSING ADDITIONAL DAMAGE TO THE BREAK ROTORS. IT ALSO CAUSED THE SEAL ON THE REAR AXLE TO LEAK. TOOK IN TO MECHANIC TO SEE WHY IT WAS LEAKING. MECHANIC WAS SURPRISED THAT I DIDN'T LOSE A REAR WHEEL. WILL PROVIDE PHOTOS FROM MECHANIC WHEN AVAILABLE.
Mfg Campaign: 11222497
Recall Date: Jun 25, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FEB 5TH 2019 MY TRUCK WAS PARKED IN MY DRIVEWAY AND THE BLOCKHEATER EAS PLUGGED INTO MY ELECTRICAL OUTLET ON MY GARAGE AND AT 1:00 A.M. I WAS AWAKENED TO A LOUD EXPLOSION. WHEN I FINALLY FIGURED OUT THE CAUSE MY TRUCK AND GARAGE WERE ON FIRE. 3 MONTHS LATER FOUND OUT GM HAD RECALLED ALMOST 400,000 TRUCKS MY SAME YEAR, MAKE AND MODEL DUE TO ENGINEBLOCK HEATER CORDS SHORTING OUT APPARENTLY. I HAVE YET TO RECEIVE A NOTICE ON MY TRUCK. THE ACCIDENT WAS A TOTAL LOSS AND THERE WAS DAMAGE DONE TO MY GARAGE. ## VIN PASSED ## CHEVY SILVERADO 2500 HD 2017 ##
Corrective Action:
FEB 5TH 2019 MY TRUCK WAS PARKED IN MY DRIVEWAY AND THE BLOCKHEATER EAS PLUGGED INTO MY ELECTRICAL OUTLET ON MY GARAGE AND AT 1:00 A.M. I WAS AWAKENED TO A LOUD EXPLOSION. WHEN I FINALLY FIGURED OUT THE CAUSE MY TRUCK AND GARAGE WERE ON FIRE. 3 MONTHS LATER FOUND OUT GM HAD RECALLED ALMOST 400,000 TRUCKS MY SAME YEAR, MAKE AND MODEL DUE TO ENGINEBLOCK HEATER CORDS SHORTING OUT APPARENTLY. I HAVE YET TO RECEIVE A NOTICE ON MY TRUCK. THE ACCIDENT WAS A TOTAL LOSS AND THERE WAS DAMAGE DONE TO MY GARAGE. ## VIN PASSED ## CHEVY SILVERADO 2500 HD 2017 ##
Additional Notes:
FEB 5TH 2019 MY TRUCK WAS PARKED IN MY DRIVEWAY AND THE BLOCKHEATER EAS PLUGGED INTO MY ELECTRICAL OUTLET ON MY GARAGE AND AT 1:00 A.M. I WAS AWAKENED TO A LOUD EXPLOSION. WHEN I FINALLY FIGURED OUT THE CAUSE MY TRUCK AND GARAGE WERE ON FIRE. 3 MONTHS LATER FOUND OUT GM HAD RECALLED ALMOST 400,000 TRUCKS MY SAME YEAR, MAKE AND MODEL DUE TO ENGINEBLOCK HEATER CORDS SHORTING OUT APPARENTLY. I HAVE YET TO RECEIVE A NOTICE ON MY TRUCK. THE ACCIDENT WAS A TOTAL LOSS AND THERE WAS DAMAGE DONE TO MY GARAGE. ## VIN PASSED ## CHEVY SILVERADO 2500 HD 2017 ##
Mfg Campaign: 11210667
Recall Date: May 29, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FEB 5TH 2019 MY TRUCK WAS PARKED IN MY DRIVEWAY AND THE BLOCKHEATER EAS PLUGGED INTO MY ELECTRICAL OUTLET ON MY GARAGE AND AT 1:00 A.M. I WAS AWAKENED TO A LOUD EXPLOSION. WHEN I FINALLY FIGURED OUT THE CAUSE MY TRUCK AND GARAGE WERE ON FIRE. 3 MONTHS LATER FOUND OUT GM HAD RECALLED ALMOST 400,000 TRUCKS MY SAME YEAR, MAKE AND MODEL DUE TO ENGINEBLOCK HEATER CORDS SHORTING OUT APPARENTLY. I HAVE YET TO RECEIVE A NOTICE ON MY TRUCK. THE ACCIDENT WAS A TOTAL LOSS AND THERE WAS DAMAGE DONE TO MY GARAGE. ## VIN PASSED ## CHEVY SILVERADO 2500 HD 2017 ##
Corrective Action:
FEB 5TH 2019 MY TRUCK WAS PARKED IN MY DRIVEWAY AND THE BLOCKHEATER EAS PLUGGED INTO MY ELECTRICAL OUTLET ON MY GARAGE AND AT 1:00 A.M. I WAS AWAKENED TO A LOUD EXPLOSION. WHEN I FINALLY FIGURED OUT THE CAUSE MY TRUCK AND GARAGE WERE ON FIRE. 3 MONTHS LATER FOUND OUT GM HAD RECALLED ALMOST 400,000 TRUCKS MY SAME YEAR, MAKE AND MODEL DUE TO ENGINEBLOCK HEATER CORDS SHORTING OUT APPARENTLY. I HAVE YET TO RECEIVE A NOTICE ON MY TRUCK. THE ACCIDENT WAS A TOTAL LOSS AND THERE WAS DAMAGE DONE TO MY GARAGE. ## VIN PASSED ## CHEVY SILVERADO 2500 HD 2017 ##
Additional Notes:
FEB 5TH 2019 MY TRUCK WAS PARKED IN MY DRIVEWAY AND THE BLOCKHEATER EAS PLUGGED INTO MY ELECTRICAL OUTLET ON MY GARAGE AND AT 1:00 A.M. I WAS AWAKENED TO A LOUD EXPLOSION. WHEN I FINALLY FIGURED OUT THE CAUSE MY TRUCK AND GARAGE WERE ON FIRE. 3 MONTHS LATER FOUND OUT GM HAD RECALLED ALMOST 400,000 TRUCKS MY SAME YEAR, MAKE AND MODEL DUE TO ENGINEBLOCK HEATER CORDS SHORTING OUT APPARENTLY. I HAVE YET TO RECEIVE A NOTICE ON MY TRUCK. THE ACCIDENT WAS A TOTAL LOSS AND THERE WAS DAMAGE DONE TO MY GARAGE. ## VIN PASSED ## CHEVY SILVERADO 2500 HD 2017 ##
Mfg Campaign: 11210667
Recall Date: May 29, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
FEB 5TH 2019 MY TRUCK WAS PARKED IN MY DRIVEWAY AND THE BLOCKHEATER EAS PLUGGED INTO MY ELECTRICAL OUTLET ON MY GARAGE AND AT 1:00 A.M. I WAS AWAKENED TO A LOUD EXPLOSION. WHEN I FINALLY FIGURED OUT THE CAUSE MY TRUCK AND GARAGE WERE ON FIRE. 3 MONTHS LATER FOUND OUT GM HAD RECALLED ALMOST 400,000 TRUCKS MY SAME YEAR, MAKE AND MODEL DUE TO ENGINEBLOCK HEATER CORDS SHORTING OUT APPARENTLY. I HAVE YET TO RECEIVE A NOTICE ON MY TRUCK. THE ACCIDENT WAS A TOTAL LOSS AND THERE WAS DAMAGE DONE TO MY GARAGE. ## VIN PASSED ## CHEVY SILVERADO 2500 HD 2017 ##
Corrective Action:
FEB 5TH 2019 MY TRUCK WAS PARKED IN MY DRIVEWAY AND THE BLOCKHEATER EAS PLUGGED INTO MY ELECTRICAL OUTLET ON MY GARAGE AND AT 1:00 A.M. I WAS AWAKENED TO A LOUD EXPLOSION. WHEN I FINALLY FIGURED OUT THE CAUSE MY TRUCK AND GARAGE WERE ON FIRE. 3 MONTHS LATER FOUND OUT GM HAD RECALLED ALMOST 400,000 TRUCKS MY SAME YEAR, MAKE AND MODEL DUE TO ENGINEBLOCK HEATER CORDS SHORTING OUT APPARENTLY. I HAVE YET TO RECEIVE A NOTICE ON MY TRUCK. THE ACCIDENT WAS A TOTAL LOSS AND THERE WAS DAMAGE DONE TO MY GARAGE. ## VIN PASSED ## CHEVY SILVERADO 2500 HD 2017 ##
Additional Notes:
FEB 5TH 2019 MY TRUCK WAS PARKED IN MY DRIVEWAY AND THE BLOCKHEATER EAS PLUGGED INTO MY ELECTRICAL OUTLET ON MY GARAGE AND AT 1:00 A.M. I WAS AWAKENED TO A LOUD EXPLOSION. WHEN I FINALLY FIGURED OUT THE CAUSE MY TRUCK AND GARAGE WERE ON FIRE. 3 MONTHS LATER FOUND OUT GM HAD RECALLED ALMOST 400,000 TRUCKS MY SAME YEAR, MAKE AND MODEL DUE TO ENGINEBLOCK HEATER CORDS SHORTING OUT APPARENTLY. I HAVE YET TO RECEIVE A NOTICE ON MY TRUCK. THE ACCIDENT WAS A TOTAL LOSS AND THERE WAS DAMAGE DONE TO MY GARAGE. ## VIN PASSED ## CHEVY SILVERADO 2500 HD 2017 ##
Mfg Campaign: 11210667
Recall Date: May 29, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DESCRIBE WHAT HAPPENED - INSD ARRIVED AT WORK AND PLUGGED IN HIS BLOCK HEATER AS HE ALWAYS DOES DURING THE WINTER. INSD THEN WENT INTO WORK AT ABOUT 6:30PM. AT APPROX 7:30PM INSD WAS NOTIFIED THAT THERE WAS A FIRE IN HIS TRUCK, FIRE DEPT WAS CALLED. DID THE FIRE BURN TO THE INTERIOR, EXTENT OF DAMAGE- TOTAL BURN, FULL INTERIOR, ENGINE BAY. FIRE IS NOT SURE WHERE THE FIRE STARTED BUT THINKS IT WAS IN THE ENGINE BAY. THE FIRE STARTED IN THE ENGINE COMPARTMENT DID THE FIRE CAUSE DAMAGE TO ANYONE ELSE'S PROPERTY- FORD F150 NATHAN ALVARADO DAMAGE: WHOLE PASSENGER SIDE (WHEELS, TIRES, PAINT FRONT FENDER, MIRROR), DODGE RAM2500 DOUG SHELTON DAMAGES: HEADLIGHTS DRIVER SIDE, FENDER, BUMPER. ALL 3 CARS PARKED IN A ROW IN ANGLED PARKING ALLSTATE CLAIM 0487873291 CODY SHIPLEY REGISTERED OWNER
Corrective Action:
DESCRIBE WHAT HAPPENED - INSD ARRIVED AT WORK AND PLUGGED IN HIS BLOCK HEATER AS HE ALWAYS DOES DURING THE WINTER. INSD THEN WENT INTO WORK AT ABOUT 6:30PM. AT APPROX 7:30PM INSD WAS NOTIFIED THAT THERE WAS A FIRE IN HIS TRUCK, FIRE DEPT WAS CALLED. DID THE FIRE BURN TO THE INTERIOR, EXTENT OF DAMAGE- TOTAL BURN, FULL INTERIOR, ENGINE BAY. FIRE IS NOT SURE WHERE THE FIRE STARTED BUT THINKS IT WAS IN THE ENGINE BAY. THE FIRE STARTED IN THE ENGINE COMPARTMENT DID THE FIRE CAUSE DAMAGE TO ANYONE ELSE'S PROPERTY- FORD F150 NATHAN ALVARADO DAMAGE: WHOLE PASSENGER SIDE (WHEELS, TIRES, PAINT FRONT FENDER, MIRROR), DODGE RAM2500 DOUG SHELTON DAMAGES: HEADLIGHTS DRIVER SIDE, FENDER, BUMPER. ALL 3 CARS PARKED IN A ROW IN ANGLED PARKING ALLSTATE CLAIM 0487873291 CODY SHIPLEY REGISTERED OWNER
Additional Notes:
DESCRIBE WHAT HAPPENED - INSD ARRIVED AT WORK AND PLUGGED IN HIS BLOCK HEATER AS HE ALWAYS DOES DURING THE WINTER. INSD THEN WENT INTO WORK AT ABOUT 6:30PM. AT APPROX 7:30PM INSD WAS NOTIFIED THAT THERE WAS A FIRE IN HIS TRUCK, FIRE DEPT WAS CALLED. DID THE FIRE BURN TO THE INTERIOR, EXTENT OF DAMAGE- TOTAL BURN, FULL INTERIOR, ENGINE BAY. FIRE IS NOT SURE WHERE THE FIRE STARTED BUT THINKS IT WAS IN THE ENGINE BAY. THE FIRE STARTED IN THE ENGINE COMPARTMENT DID THE FIRE CAUSE DAMAGE TO ANYONE ELSE'S PROPERTY- FORD F150 NATHAN ALVARADO DAMAGE: WHOLE PASSENGER SIDE (WHEELS, TIRES, PAINT FRONT FENDER, MIRROR), DODGE RAM2500 DOUG SHELTON DAMAGES: HEADLIGHTS DRIVER SIDE, FENDER, BUMPER. ALL 3 CARS PARKED IN A ROW IN ANGLED PARKING ALLSTATE CLAIM 0487873291 CODY SHIPLEY REGISTERED OWNER
Mfg Campaign: 11208337
Recall Date: May 17, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2017 CHEVROLET SILVERADO 2500. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE VEHICLE'S ALARM SOUNDED, WHEN THE CONTACT ARRIVED DOWNSTAIRS, THE ENGINE COMPARTMENT WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE LOT BY THE INSURANCE COMPANY. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION AFTER THE FIRE FOR NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Corrective Action:
TL* THE CONTACT OWNED A 2017 CHEVROLET SILVERADO 2500. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE VEHICLE'S ALARM SOUNDED, WHEN THE CONTACT ARRIVED DOWNSTAIRS, THE ENGINE COMPARTMENT WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE LOT BY THE INSURANCE COMPANY. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION AFTER THE FIRE FOR NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Additional Notes:
TL* THE CONTACT OWNED A 2017 CHEVROLET SILVERADO 2500. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE VEHICLE'S ALARM SOUNDED, WHEN THE CONTACT ARRIVED DOWNSTAIRS, THE ENGINE COMPARTMENT WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A PRIVATE LOT BY THE INSURANCE COMPANY. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION AFTER THE FIRE FOR NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.
Mfg Campaign: 11205734
Recall Date: May 6, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
NOT SURE WHERE BURNING SMELL IS COMING FROM. BRAKES? ENGINE? TIRES? AFTER DRIVING LONGER THAN 30 MILES I CAN SMALL SOMETHING, LIKE BURNING.
Corrective Action:
NOT SURE WHERE BURNING SMELL IS COMING FROM. BRAKES? ENGINE? TIRES? AFTER DRIVING LONGER THAN 30 MILES I CAN SMALL SOMETHING, LIKE BURNING.
Additional Notes:
NOT SURE WHERE BURNING SMELL IS COMING FROM. BRAKES? ENGINE? TIRES? AFTER DRIVING LONGER THAN 30 MILES I CAN SMALL SOMETHING, LIKE BURNING.
Mfg Campaign: 11204432
Recall Date: Apr 29, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
NOT SURE WHERE BURNING SMELL IS COMING FROM. BRAKES? ENGINE? TIRES? AFTER DRIVING LONGER THAN 30 MILES I CAN SMALL SOMETHING, LIKE BURNING.
Corrective Action:
NOT SURE WHERE BURNING SMELL IS COMING FROM. BRAKES? ENGINE? TIRES? AFTER DRIVING LONGER THAN 30 MILES I CAN SMALL SOMETHING, LIKE BURNING.
Additional Notes:
NOT SURE WHERE BURNING SMELL IS COMING FROM. BRAKES? ENGINE? TIRES? AFTER DRIVING LONGER THAN 30 MILES I CAN SMALL SOMETHING, LIKE BURNING.
Mfg Campaign: 11204432
Recall Date: Apr 29, 2019
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
NOT SURE WHERE BURNING SMELL IS COMING FROM. BRAKES? ENGINE? TIRES? AFTER DRIVING LONGER THAN 30 MILES I CAN SMALL SOMETHING, LIKE BURNING.
Corrective Action:
NOT SURE WHERE BURNING SMELL IS COMING FROM. BRAKES? ENGINE? TIRES? AFTER DRIVING LONGER THAN 30 MILES I CAN SMALL SOMETHING, LIKE BURNING.
Additional Notes:
NOT SURE WHERE BURNING SMELL IS COMING FROM. BRAKES? ENGINE? TIRES? AFTER DRIVING LONGER THAN 30 MILES I CAN SMALL SOMETHING, LIKE BURNING.
Mfg Campaign: 11204432
Recall Date: Apr 29, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
RIGHT REAR WHEEL HUB NUT BACKED OFF DAMAGING HOUSING SPINDLE THREADS AND SLIGHTLY BENDING THE HOUSING. GM WILL NOT REPLACE HOUSING EVEN THOUGH IT APPEARS THAT A CRACK IS FORMING WHERE IT WAS STRESSED.THERE IS A RECALL FOR THIS PROBLEM BUT MY TRUCK IS NOT INVOLVED. GM WILL NOT CHECK THE LEFT SIDE LIKE THE RECALL SAYS SHOULD BE DONE ALSO.I BELIEVE THAT THERE IS A CRACK STARTING TO FORM AND COULD BE A PROBLEM WHILE DRIVING IN THE FUTURE.
Corrective Action:
RIGHT REAR WHEEL HUB NUT BACKED OFF DAMAGING HOUSING SPINDLE THREADS AND SLIGHTLY BENDING THE HOUSING. GM WILL NOT REPLACE HOUSING EVEN THOUGH IT APPEARS THAT A CRACK IS FORMING WHERE IT WAS STRESSED.THERE IS A RECALL FOR THIS PROBLEM BUT MY TRUCK IS NOT INVOLVED. GM WILL NOT CHECK THE LEFT SIDE LIKE THE RECALL SAYS SHOULD BE DONE ALSO.I BELIEVE THAT THERE IS A CRACK STARTING TO FORM AND COULD BE A PROBLEM WHILE DRIVING IN THE FUTURE.
Additional Notes:
RIGHT REAR WHEEL HUB NUT BACKED OFF DAMAGING HOUSING SPINDLE THREADS AND SLIGHTLY BENDING THE HOUSING. GM WILL NOT REPLACE HOUSING EVEN THOUGH IT APPEARS THAT A CRACK IS FORMING WHERE IT WAS STRESSED.THERE IS A RECALL FOR THIS PROBLEM BUT MY TRUCK IS NOT INVOLVED. GM WILL NOT CHECK THE LEFT SIDE LIKE THE RECALL SAYS SHOULD BE DONE ALSO.I BELIEVE THAT THERE IS A CRACK STARTING TO FORM AND COULD BE A PROBLEM WHILE DRIVING IN THE FUTURE.
Mfg Campaign: 11184024
Recall Date: Mar 4, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OWNER OF BOTH A 2017 DURAMAX AND A TAHOE FROM NEW. DURAMAX HAD JUST TURNED 21,000 MILES THIS WINTER. RETURNED FROM FISHING SUNDAY NIGHT AND PLUGGED THE TRUCK INTO A HEAVY GUAGE EXTENSION CORD. MY FAMILY AND I WERE WOKEN AT 3AM EARLY JANUARY TO A VEHICLE ALARM. TURNS OUT THE TRUCK HAD STARTED FIRE. LUCKLY THE ALARM WAS AUDIBLE LONG ENOUGH TO WAKE US. BY THE TIME I HAD REACHED THE KEYS, IT HAD STOPPED. A PEEK OUT THE WINDOW SHOWED A CULPRIT I HADN'T ANTICIPATED. INSPECTORS FOUND THE SOURCE IN THE LOCATION OF THE BLOCK HEATER. NO WIRING CHARED BEYOND THE FRONT OF THE TRUCK. CONTINUED CONTACT WITH GM HAS YET TO REVEAL ANY INFORMATION. I LOVED THE TRUCK AND WOULD LIKE TO KNOW IF THE ISSUE IS SOMETHING THAT MAY KILL US NEXT TIME. WITH THE RECALL OF FORDS BLOCK HEATER ISSUES, I FEEL THAT THIS SOMETHING THAT SHOULD BE ANSWERED.
Corrective Action:
OWNER OF BOTH A 2017 DURAMAX AND A TAHOE FROM NEW. DURAMAX HAD JUST TURNED 21,000 MILES THIS WINTER. RETURNED FROM FISHING SUNDAY NIGHT AND PLUGGED THE TRUCK INTO A HEAVY GUAGE EXTENSION CORD. MY FAMILY AND I WERE WOKEN AT 3AM EARLY JANUARY TO A VEHICLE ALARM. TURNS OUT THE TRUCK HAD STARTED FIRE. LUCKLY THE ALARM WAS AUDIBLE LONG ENOUGH TO WAKE US. BY THE TIME I HAD REACHED THE KEYS, IT HAD STOPPED. A PEEK OUT THE WINDOW SHOWED A CULPRIT I HADN'T ANTICIPATED. INSPECTORS FOUND THE SOURCE IN THE LOCATION OF THE BLOCK HEATER. NO WIRING CHARED BEYOND THE FRONT OF THE TRUCK. CONTINUED CONTACT WITH GM HAS YET TO REVEAL ANY INFORMATION. I LOVED THE TRUCK AND WOULD LIKE TO KNOW IF THE ISSUE IS SOMETHING THAT MAY KILL US NEXT TIME. WITH THE RECALL OF FORDS BLOCK HEATER ISSUES, I FEEL THAT THIS SOMETHING THAT SHOULD BE ANSWERED.
Additional Notes:
OWNER OF BOTH A 2017 DURAMAX AND A TAHOE FROM NEW. DURAMAX HAD JUST TURNED 21,000 MILES THIS WINTER. RETURNED FROM FISHING SUNDAY NIGHT AND PLUGGED THE TRUCK INTO A HEAVY GUAGE EXTENSION CORD. MY FAMILY AND I WERE WOKEN AT 3AM EARLY JANUARY TO A VEHICLE ALARM. TURNS OUT THE TRUCK HAD STARTED FIRE. LUCKLY THE ALARM WAS AUDIBLE LONG ENOUGH TO WAKE US. BY THE TIME I HAD REACHED THE KEYS, IT HAD STOPPED. A PEEK OUT THE WINDOW SHOWED A CULPRIT I HADN'T ANTICIPATED. INSPECTORS FOUND THE SOURCE IN THE LOCATION OF THE BLOCK HEATER. NO WIRING CHARED BEYOND THE FRONT OF THE TRUCK. CONTINUED CONTACT WITH GM HAS YET TO REVEAL ANY INFORMATION. I LOVED THE TRUCK AND WOULD LIKE TO KNOW IF THE ISSUE IS SOMETHING THAT MAY KILL US NEXT TIME. WITH THE RECALL OF FORDS BLOCK HEATER ISSUES, I FEEL THAT THIS SOMETHING THAT SHOULD BE ANSWERED.
Mfg Campaign: 11182573
Recall Date: Feb 26, 2019
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