Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232426400
Recall Date: Feb 1, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349181
Recall Date: Sep 29, 2021
Consumer Complaints
84 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Steering wheel kept slowly moving to right about 20 degrees to right to drive straight. This caused the truck to disable electronic stability control due to excessive steering angle. Brought to dealer for service they stated nothing was loose on the vehicle and that they could not align it until they received some adapters for their alignment machine. I took the vehicle home and found that the left tie rod jam nut had not been tightened during manufacture which allowed the alignment to come out of adjustment. These need to be checked on this model truck and trucks need alignment checks.
Corrective Action:
Steering wheel kept slowly moving to right about 20 degrees to right to drive straight. This caused the truck to disable electronic stability control due to excessive steering angle. Brought to dealer for service they stated nothing was loose on the vehicle and that they could not align it until they received some adapters for their alignment machine. I took the vehicle home and found that the left tie rod jam nut had not been tightened during manufacture which allowed the alignment to come out of adjustment. These need to be checked on this model truck and trucks need alignment checks.
Additional Notes:
Steering wheel kept slowly moving to right about 20 degrees to right to drive straight. This caused the truck to disable electronic stability control due to excessive steering angle. Brought to dealer for service they stated nothing was loose on the vehicle and that they could not align it until they received some adapters for their alignment machine. I took the vehicle home and found that the left tie rod jam nut had not been tightened during manufacture which allowed the alignment to come out of adjustment. These need to be checked on this model truck and trucks need alignment checks.
Mfg Campaign: 11472875
Recall Date: Jul 8, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Vehicle purchased new in November of 2021 and driven approximately 6,000 miles. Under windy conditions, particularly at highway speeds, the truck is nearly impossible to drive straight down the road and keep under control. It feels as if you're driving on ice and takes a lot of effort to get back under control. In addition, wind blasts from semi-trucks blow the truck all over the road. Other wind blasts such as those experienced when passing under an overpass or a clearing of woods or hilly terrain that allows for gusts of cross winds result in an equally frightening experience. This truck is a heavy duty 3/4-ton advertised for its towing ability. I have driven 3-4,000 miles (of the 6,000) towing a trailer. The truck steers and handles just as poorly while towing and results in an equally frightening experience I have had the truck at the dealership for over 20 days and although they acknowledge the problem, they have not been able to determine the cause of the problem. The dealership had a GM engineer inspect the truck and his opinion is that this type of handling is "a normal characteristic of the truck". I have attached a copy of the dealership report. I am very fearful that having this vehicle on the road is a serious hazard and will result in a serious accident. with possible injury and/or death. I have owned hundreds of vehicles, driven millions of miles in my life and have never experienced anything like this.
Corrective Action:
Vehicle purchased new in November of 2021 and driven approximately 6,000 miles. Under windy conditions, particularly at highway speeds, the truck is nearly impossible to drive straight down the road and keep under control. It feels as if you're driving on ice and takes a lot of effort to get back under control. In addition, wind blasts from semi-trucks blow the truck all over the road. Other wind blasts such as those experienced when passing under an overpass or a clearing of woods or hilly terrain that allows for gusts of cross winds result in an equally frightening experience. This truck is a heavy duty 3/4-ton advertised for its towing ability. I have driven 3-4,000 miles (of the 6,000) towing a trailer. The truck steers and handles just as poorly while towing and results in an equally frightening experience I have had the truck at the dealership for over 20 days and although they acknowledge the problem, they have not been able to determine the cause of the problem. The dealership had a GM engineer inspect the truck and his opinion is that this type of handling is "a normal characteristic of the truck". I have attached a copy of the dealership report. I am very fearful that having this vehicle on the road is a serious hazard and will result in a serious accident. with possible injury and/or death. I have owned hundreds of vehicles, driven millions of miles in my life and have never experienced anything like this.
Additional Notes:
Vehicle purchased new in November of 2021 and driven approximately 6,000 miles. Under windy conditions, particularly at highway speeds, the truck is nearly impossible to drive straight down the road and keep under control. It feels as if you're driving on ice and takes a lot of effort to get back under control. In addition, wind blasts from semi-trucks blow the truck all over the road. Other wind blasts such as those experienced when passing under an overpass or a clearing of woods or hilly terrain that allows for gusts of cross winds result in an equally frightening experience. This truck is a heavy duty 3/4-ton advertised for its towing ability. I have driven 3-4,000 miles (of the 6,000) towing a trailer. The truck steers and handles just as poorly while towing and results in an equally frightening experience I have had the truck at the dealership for over 20 days and although they acknowledge the problem, they have not been able to determine the cause of the problem. The dealership had a GM engineer inspect the truck and his opinion is that this type of handling is "a normal characteristic of the truck". I have attached a copy of the dealership report. I am very fearful that having this vehicle on the road is a serious hazard and will result in a serious accident. with possible injury and/or death. I have owned hundreds of vehicles, driven millions of miles in my life and have never experienced anything like this.
Mfg Campaign: 11466390
Recall Date: May 27, 2022
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Vehicle purchased new in November of 2021 and driven approximately 6,000 miles. Under windy conditions, particularly at highway speeds, the truck is nearly impossible to drive straight down the road and keep under control. It feels as if you're driving on ice and takes a lot of effort to get back under control. In addition, wind blasts from semi-trucks blow the truck all over the road. Other wind blasts such as those experienced when passing under an overpass or a clearing of woods or hilly terrain that allows for gusts of cross winds result in an equally frightening experience. This truck is a heavy duty 3/4-ton advertised for its towing ability. I have driven 3-4,000 miles (of the 6,000) towing a trailer. The truck steers and handles just as poorly while towing and results in an equally frightening experience I have had the truck at the dealership for over 20 days and although they acknowledge the problem, they have not been able to determine the cause of the problem. The dealership had a GM engineer inspect the truck and his opinion is that this type of handling is "a normal characteristic of the truck". I have attached a copy of the dealership report. I am very fearful that having this vehicle on the road is a serious hazard and will result in a serious accident. with possible injury and/or death. I have owned hundreds of vehicles, driven millions of miles in my life and have never experienced anything like this.
Corrective Action:
Vehicle purchased new in November of 2021 and driven approximately 6,000 miles. Under windy conditions, particularly at highway speeds, the truck is nearly impossible to drive straight down the road and keep under control. It feels as if you're driving on ice and takes a lot of effort to get back under control. In addition, wind blasts from semi-trucks blow the truck all over the road. Other wind blasts such as those experienced when passing under an overpass or a clearing of woods or hilly terrain that allows for gusts of cross winds result in an equally frightening experience. This truck is a heavy duty 3/4-ton advertised for its towing ability. I have driven 3-4,000 miles (of the 6,000) towing a trailer. The truck steers and handles just as poorly while towing and results in an equally frightening experience I have had the truck at the dealership for over 20 days and although they acknowledge the problem, they have not been able to determine the cause of the problem. The dealership had a GM engineer inspect the truck and his opinion is that this type of handling is "a normal characteristic of the truck". I have attached a copy of the dealership report. I am very fearful that having this vehicle on the road is a serious hazard and will result in a serious accident. with possible injury and/or death. I have owned hundreds of vehicles, driven millions of miles in my life and have never experienced anything like this.
Additional Notes:
Vehicle purchased new in November of 2021 and driven approximately 6,000 miles. Under windy conditions, particularly at highway speeds, the truck is nearly impossible to drive straight down the road and keep under control. It feels as if you're driving on ice and takes a lot of effort to get back under control. In addition, wind blasts from semi-trucks blow the truck all over the road. Other wind blasts such as those experienced when passing under an overpass or a clearing of woods or hilly terrain that allows for gusts of cross winds result in an equally frightening experience. This truck is a heavy duty 3/4-ton advertised for its towing ability. I have driven 3-4,000 miles (of the 6,000) towing a trailer. The truck steers and handles just as poorly while towing and results in an equally frightening experience I have had the truck at the dealership for over 20 days and although they acknowledge the problem, they have not been able to determine the cause of the problem. The dealership had a GM engineer inspect the truck and his opinion is that this type of handling is "a normal characteristic of the truck". I have attached a copy of the dealership report. I am very fearful that having this vehicle on the road is a serious hazard and will result in a serious accident. with possible injury and/or death. I have owned hundreds of vehicles, driven millions of miles in my life and have never experienced anything like this.
Mfg Campaign: 11466390
Recall Date: May 27, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle purchased new in November of 2021 and driven approximately 6,000 miles. Under windy conditions, particularly at highway speeds, the truck is nearly impossible to drive straight down the road and keep under control. It feels as if you're driving on ice and takes a lot of effort to get back under control. In addition, wind blasts from semi-trucks blow the truck all over the road. Other wind blasts such as those experienced when passing under an overpass or a clearing of woods or hilly terrain that allows for gusts of cross winds result in an equally frightening experience. This truck is a heavy duty 3/4-ton advertised for its towing ability. I have driven 3-4,000 miles (of the 6,000) towing a trailer. The truck steers and handles just as poorly while towing and results in an equally frightening experience I have had the truck at the dealership for over 20 days and although they acknowledge the problem, they have not been able to determine the cause of the problem. The dealership had a GM engineer inspect the truck and his opinion is that this type of handling is "a normal characteristic of the truck". I have attached a copy of the dealership report. I am very fearful that having this vehicle on the road is a serious hazard and will result in a serious accident. with possible injury and/or death. I have owned hundreds of vehicles, driven millions of miles in my life and have never experienced anything like this.
Corrective Action:
Vehicle purchased new in November of 2021 and driven approximately 6,000 miles. Under windy conditions, particularly at highway speeds, the truck is nearly impossible to drive straight down the road and keep under control. It feels as if you're driving on ice and takes a lot of effort to get back under control. In addition, wind blasts from semi-trucks blow the truck all over the road. Other wind blasts such as those experienced when passing under an overpass or a clearing of woods or hilly terrain that allows for gusts of cross winds result in an equally frightening experience. This truck is a heavy duty 3/4-ton advertised for its towing ability. I have driven 3-4,000 miles (of the 6,000) towing a trailer. The truck steers and handles just as poorly while towing and results in an equally frightening experience I have had the truck at the dealership for over 20 days and although they acknowledge the problem, they have not been able to determine the cause of the problem. The dealership had a GM engineer inspect the truck and his opinion is that this type of handling is "a normal characteristic of the truck". I have attached a copy of the dealership report. I am very fearful that having this vehicle on the road is a serious hazard and will result in a serious accident. with possible injury and/or death. I have owned hundreds of vehicles, driven millions of miles in my life and have never experienced anything like this.
Additional Notes:
Vehicle purchased new in November of 2021 and driven approximately 6,000 miles. Under windy conditions, particularly at highway speeds, the truck is nearly impossible to drive straight down the road and keep under control. It feels as if you're driving on ice and takes a lot of effort to get back under control. In addition, wind blasts from semi-trucks blow the truck all over the road. Other wind blasts such as those experienced when passing under an overpass or a clearing of woods or hilly terrain that allows for gusts of cross winds result in an equally frightening experience. This truck is a heavy duty 3/4-ton advertised for its towing ability. I have driven 3-4,000 miles (of the 6,000) towing a trailer. The truck steers and handles just as poorly while towing and results in an equally frightening experience I have had the truck at the dealership for over 20 days and although they acknowledge the problem, they have not been able to determine the cause of the problem. The dealership had a GM engineer inspect the truck and his opinion is that this type of handling is "a normal characteristic of the truck". I have attached a copy of the dealership report. I am very fearful that having this vehicle on the road is a serious hazard and will result in a serious accident. with possible injury and/or death. I have owned hundreds of vehicles, driven millions of miles in my life and have never experienced anything like this.
Mfg Campaign: 11466390
Recall Date: May 27, 2022
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