Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232426400
Recall Date: Feb 1, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349181
Recall Date: Sep 29, 2021
Consumer Complaints
84 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
This truck has had ongoing issues with the braking system. From the point of purchase Ive noted and informed the dealer of a very soft brake pedal pressure, and its gotten to the point where the brakes have to be pumped to get enough braking power to stop the vehicle at lower speeds, at highway speeds the vehicle is not able to stop in an emergency braking situation without pumping the brake pedal to build pressure, and especially when loaded or towing a load under the recommended gvwr. This problem is magnified by the fact that since day one the rear brakes have been wearing at a much greater rate than the front brakes. As indicated by the vehicles on board diagnostics display. This has gotten to the point where the rear rotors are warped and the rear brakes stick at a stop and you can feel the release when you apply the throttle. This vehicle has had to have the rear end rebuilt not just once but now going on the second time. A GM engineer that came to look at the truck avoided addressing the brake issue after the dealership requested General Motors assistance from their tech and then engineering department. This vehicles braking system represents a great risk for injury and or accident in its present condition, and the dealer Bradley Chevrolet Lake Havasu City Arizona as well as General Motors Customer Care Dept. has been made aware of this and has yet to take any action. This incident started back in Nov 22 and has been ongoing.... I believe this vehicle in its current state reflects a clear and present danger if driven .
Corrective Action:
This truck has had ongoing issues with the braking system. From the point of purchase Ive noted and informed the dealer of a very soft brake pedal pressure, and its gotten to the point where the brakes have to be pumped to get enough braking power to stop the vehicle at lower speeds, at highway speeds the vehicle is not able to stop in an emergency braking situation without pumping the brake pedal to build pressure, and especially when loaded or towing a load under the recommended gvwr. This problem is magnified by the fact that since day one the rear brakes have been wearing at a much greater rate than the front brakes. As indicated by the vehicles on board diagnostics display. This has gotten to the point where the rear rotors are warped and the rear brakes stick at a stop and you can feel the release when you apply the throttle. This vehicle has had to have the rear end rebuilt not just once but now going on the second time. A GM engineer that came to look at the truck avoided addressing the brake issue after the dealership requested General Motors assistance from their tech and then engineering department. This vehicles braking system represents a great risk for injury and or accident in its present condition, and the dealer Bradley Chevrolet Lake Havasu City Arizona as well as General Motors Customer Care Dept. has been made aware of this and has yet to take any action. This incident started back in Nov 22 and has been ongoing.... I believe this vehicle in its current state reflects a clear and present danger if driven .
Additional Notes:
This truck has had ongoing issues with the braking system. From the point of purchase Ive noted and informed the dealer of a very soft brake pedal pressure, and its gotten to the point where the brakes have to be pumped to get enough braking power to stop the vehicle at lower speeds, at highway speeds the vehicle is not able to stop in an emergency braking situation without pumping the brake pedal to build pressure, and especially when loaded or towing a load under the recommended gvwr. This problem is magnified by the fact that since day one the rear brakes have been wearing at a much greater rate than the front brakes. As indicated by the vehicles on board diagnostics display. This has gotten to the point where the rear rotors are warped and the rear brakes stick at a stop and you can feel the release when you apply the throttle. This vehicle has had to have the rear end rebuilt not just once but now going on the second time. A GM engineer that came to look at the truck avoided addressing the brake issue after the dealership requested General Motors assistance from their tech and then engineering department. This vehicles braking system represents a great risk for injury and or accident in its present condition, and the dealer Bradley Chevrolet Lake Havasu City Arizona as well as General Motors Customer Care Dept. has been made aware of this and has yet to take any action. This incident started back in Nov 22 and has been ongoing.... I believe this vehicle in its current state reflects a clear and present danger if driven .
Mfg Campaign: 11578755
Recall Date: Mar 21, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The tailgate, repeatedly came open on the freeway at freeway speeds, towing a trailer, the tailgate came down on top of the trailer mechanism causing damage to the tail gate as well as the tailgate trim. There was no way to secure tailgate and keep it from opening intermittently. Once I could I took it to the dealership and they acknowledged that the switch was malfunctioning as witnessed by a cell phone video that I took of it malfunctioning and attempting to unlock and open while parked. The dealership acknowledged that there was a recall to be issued and for the time being cut the wire to allow the tailgate to be opened by the hand switch and is only able to open by the remote.
Corrective Action:
The tailgate, repeatedly came open on the freeway at freeway speeds, towing a trailer, the tailgate came down on top of the trailer mechanism causing damage to the tail gate as well as the tailgate trim. There was no way to secure tailgate and keep it from opening intermittently. Once I could I took it to the dealership and they acknowledged that the switch was malfunctioning as witnessed by a cell phone video that I took of it malfunctioning and attempting to unlock and open while parked. The dealership acknowledged that there was a recall to be issued and for the time being cut the wire to allow the tailgate to be opened by the hand switch and is only able to open by the remote.
Additional Notes:
The tailgate, repeatedly came open on the freeway at freeway speeds, towing a trailer, the tailgate came down on top of the trailer mechanism causing damage to the tail gate as well as the tailgate trim. There was no way to secure tailgate and keep it from opening intermittently. Once I could I took it to the dealership and they acknowledged that the switch was malfunctioning as witnessed by a cell phone video that I took of it malfunctioning and attempting to unlock and open while parked. The dealership acknowledged that there was a recall to be issued and for the time being cut the wire to allow the tailgate to be opened by the hand switch and is only able to open by the remote.
Mfg Campaign: 11578311
Recall Date: Mar 19, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Even though electronic parking brake has NOT been set when parking, upon leaving from parking space, electronic parking brake engages and vehicle feels and sounds as though parking brake has been applied. My concern is that parking brake may engage while driving at speed and loss of vehicle control could occur. This problem is intermittent and has occurred 6 or 7 times during the month of February 2024. Vehicle has 6500 miles on it.
Corrective Action:
Even though electronic parking brake has NOT been set when parking, upon leaving from parking space, electronic parking brake engages and vehicle feels and sounds as though parking brake has been applied. My concern is that parking brake may engage while driving at speed and loss of vehicle control could occur. This problem is intermittent and has occurred 6 or 7 times during the month of February 2024. Vehicle has 6500 miles on it.
Additional Notes:
Even though electronic parking brake has NOT been set when parking, upon leaving from parking space, electronic parking brake engages and vehicle feels and sounds as though parking brake has been applied. My concern is that parking brake may engage while driving at speed and loss of vehicle control could occur. This problem is intermittent and has occurred 6 or 7 times during the month of February 2024. Vehicle has 6500 miles on it.
Mfg Campaign: 11574133
Recall Date: Feb 26, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Even though electronic parking brake has NOT been set when parking, upon leaving from parking space, electronic parking brake engages and vehicle feels and sounds as though parking brake has been applied. My concern is that parking brake may engage while driving at speed and loss of vehicle control could occur. This problem is intermittent and has occurred 6 or 7 times during the month of February 2024. Vehicle has 6500 miles on it.
Corrective Action:
Even though electronic parking brake has NOT been set when parking, upon leaving from parking space, electronic parking brake engages and vehicle feels and sounds as though parking brake has been applied. My concern is that parking brake may engage while driving at speed and loss of vehicle control could occur. This problem is intermittent and has occurred 6 or 7 times during the month of February 2024. Vehicle has 6500 miles on it.
Additional Notes:
Even though electronic parking brake has NOT been set when parking, upon leaving from parking space, electronic parking brake engages and vehicle feels and sounds as though parking brake has been applied. My concern is that parking brake may engage while driving at speed and loss of vehicle control could occur. This problem is intermittent and has occurred 6 or 7 times during the month of February 2024. Vehicle has 6500 miles on it.
Mfg Campaign: 11574133
Recall Date: Feb 26, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tailgate would release unintendedly. The failure occurred several times daily. The dealer was contacted, and it was determined the failure was related to the recall. The vehicle had not been repaired due to parts not being available. The manufacturer was made aware of the issue. The failure mileage was 36,800. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tailgate would release unintendedly. The failure occurred several times daily. The dealer was contacted, and it was determined the failure was related to the recall. The vehicle had not been repaired due to parts not being available. The manufacturer was made aware of the issue. The failure mileage was 36,800. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the tailgate would release unintendedly. The failure occurred several times daily. The dealer was contacted, and it was determined the failure was related to the recall. The vehicle had not been repaired due to parts not being available. The manufacturer was made aware of the issue. The failure mileage was 36,800. VIN tool confirms parts not available.
Mfg Campaign: 11573561
Recall Date: Feb 23, 2024
General Motors, Llc
Defect Description:
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the vehicle surged, and the contact heard an abnormal sound coming from the vehicle. After a visual inspection of the vehicle, the contact observed fluid leaking from the engine compartment. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the front differential. The vehicle was not repaired. The contact stated that the failure had occurred once before, and the vehicle was repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 38,000. The contact stated his Chevrolet Silverado 2500HD diesel HAS been repaired. They replaced, again, the faulty front differential and also discovered the transfer case fluid was black indicating it was ready to fail again. Also, they replaced the fluid in the transfer case.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the vehicle surged, and the contact heard an abnormal sound coming from the vehicle. After a visual inspection of the vehicle, the contact observed fluid leaking from the engine compartment. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the front differential. The vehicle was not repaired. The contact stated that the failure had occurred once before, and the vehicle was repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 38,000. The contact stated his Chevrolet Silverado 2500HD diesel HAS been repaired. They replaced, again, the faulty front differential and also discovered the transfer case fluid was black indicating it was ready to fail again. Also, they replaced the fluid in the transfer case.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the vehicle surged, and the contact heard an abnormal sound coming from the vehicle. After a visual inspection of the vehicle, the contact observed fluid leaking from the engine compartment. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the front differential. The vehicle was not repaired. The contact stated that the failure had occurred once before, and the vehicle was repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 38,000. The contact stated his Chevrolet Silverado 2500HD diesel HAS been repaired. They replaced, again, the faulty front differential and also discovered the transfer case fluid was black indicating it was ready to fail again. Also, they replaced the fluid in the transfer case.
Mfg Campaign: 11570813
Recall Date: Feb 8, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was almost run over by a Semi-Truck when entering the freeway because my 2022 Chevrolet Truck would not accelerate. I was told at the dealer the loss of power was intentionally caused by the onboard computer. It is programed by the manufacturer to do this anytime certain repairs may be needed. In my case, the life-threatening event I experienced took place because a sensor went out and the computer thought a repair was needed.
Corrective Action:
I was almost run over by a Semi-Truck when entering the freeway because my 2022 Chevrolet Truck would not accelerate. I was told at the dealer the loss of power was intentionally caused by the onboard computer. It is programed by the manufacturer to do this anytime certain repairs may be needed. In my case, the life-threatening event I experienced took place because a sensor went out and the computer thought a repair was needed.
Additional Notes:
I was almost run over by a Semi-Truck when entering the freeway because my 2022 Chevrolet Truck would not accelerate. I was told at the dealer the loss of power was intentionally caused by the onboard computer. It is programed by the manufacturer to do this anytime certain repairs may be needed. In my case, the life-threatening event I experienced took place because a sensor went out and the computer thought a repair was needed.
Mfg Campaign: 11563849
Recall Date: Jan 5, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was almost run over by a Semi-Truck when entering the freeway because my 2022 Chevrolet Truck would not accelerate. I was told at the dealer the loss of power was intentionally caused by the onboard computer. It is programed by the manufacturer to do this anytime certain repairs may be needed. In my case, the life-threatening event I experienced took place because a sensor went out and the computer thought a repair was needed.
Corrective Action:
I was almost run over by a Semi-Truck when entering the freeway because my 2022 Chevrolet Truck would not accelerate. I was told at the dealer the loss of power was intentionally caused by the onboard computer. It is programed by the manufacturer to do this anytime certain repairs may be needed. In my case, the life-threatening event I experienced took place because a sensor went out and the computer thought a repair was needed.
Additional Notes:
I was almost run over by a Semi-Truck when entering the freeway because my 2022 Chevrolet Truck would not accelerate. I was told at the dealer the loss of power was intentionally caused by the onboard computer. It is programed by the manufacturer to do this anytime certain repairs may be needed. In my case, the life-threatening event I experienced took place because a sensor went out and the computer thought a repair was needed.
Mfg Campaign: 11563849
Recall Date: Jan 5, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was almost run over by a Semi-Truck when entering the freeway because my 2022 Chevrolet Truck would not accelerate. I was told at the dealer the loss of power was intentionally caused by the onboard computer. It is programed by the manufacturer to do this anytime certain repairs may be needed. In my case, the life-threatening event I experienced took place because a sensor went out and the computer thought a repair was needed.
Corrective Action:
I was almost run over by a Semi-Truck when entering the freeway because my 2022 Chevrolet Truck would not accelerate. I was told at the dealer the loss of power was intentionally caused by the onboard computer. It is programed by the manufacturer to do this anytime certain repairs may be needed. In my case, the life-threatening event I experienced took place because a sensor went out and the computer thought a repair was needed.
Additional Notes:
I was almost run over by a Semi-Truck when entering the freeway because my 2022 Chevrolet Truck would not accelerate. I was told at the dealer the loss of power was intentionally caused by the onboard computer. It is programed by the manufacturer to do this anytime certain repairs may be needed. In my case, the life-threatening event I experienced took place because a sensor went out and the computer thought a repair was needed.
Mfg Campaign: 11563849
Recall Date: Jan 5, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Inner brakes are worn down to the sensor at 35,000 miles. While the outside brakes are perfectly fine not much wear. There is a recall on the brake valve issue and bpmv same year and model of mine but my vin does not fall under that recall. I believe there is something wrong inside my rear brake system that is causing inner brakes to be worn that low compared to the outside brakes.
Corrective Action:
Inner brakes are worn down to the sensor at 35,000 miles. While the outside brakes are perfectly fine not much wear. There is a recall on the brake valve issue and bpmv same year and model of mine but my vin does not fall under that recall. I believe there is something wrong inside my rear brake system that is causing inner brakes to be worn that low compared to the outside brakes.
Additional Notes:
Inner brakes are worn down to the sensor at 35,000 miles. While the outside brakes are perfectly fine not much wear. There is a recall on the brake valve issue and bpmv same year and model of mine but my vin does not fall under that recall. I believe there is something wrong inside my rear brake system that is causing inner brakes to be worn that low compared to the outside brakes.
Mfg Campaign: 11557712
Recall Date: Nov 30, 2023
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, he smelled a fuel odor throughout the vehicle. The contact then stated that upon inspecting the vehicle, he noticed that fuel was leaking from the exhaust and smoke came from the front driver’s side of the vehicle. No warning light was illuminated. The vehicle was taken to the dealer where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure but had not received a call back. The failure mileage was approximately 51,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, he smelled a fuel odor throughout the vehicle. The contact then stated that upon inspecting the vehicle, he noticed that fuel was leaking from the exhaust and smoke came from the front driver’s side of the vehicle. No warning light was illuminated. The vehicle was taken to the dealer where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure but had not received a call back. The failure mileage was approximately 51,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, he smelled a fuel odor throughout the vehicle. The contact then stated that upon inspecting the vehicle, he noticed that fuel was leaking from the exhaust and smoke came from the front driver’s side of the vehicle. No warning light was illuminated. The vehicle was taken to the dealer where the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was notified of the failure but had not received a call back. The failure mileage was approximately 51,000.
Mfg Campaign: 11551455
Recall Date: Oct 23, 2023
General Motors, Llc
Defect Description:
PARKING BRAKE
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the vehicle was parked, and he was in the rear of the truck bed releasing the boat from the trailer hitch, the vehicle inadvertently rolled into the lake. The contact stated that when the vehicle was pulled from the lake, the parking brake malfunction warning light was illuminated. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000. The VIN was unavailable.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the vehicle was parked, and he was in the rear of the truck bed releasing the boat from the trailer hitch, the vehicle inadvertently rolled into the lake. The contact stated that when the vehicle was pulled from the lake, the parking brake malfunction warning light was illuminated. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000. The VIN was unavailable.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the vehicle was parked, and he was in the rear of the truck bed releasing the boat from the trailer hitch, the vehicle inadvertently rolled into the lake. The contact stated that when the vehicle was pulled from the lake, the parking brake malfunction warning light was illuminated. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000. The VIN was unavailable.
Mfg Campaign: 11547812
Recall Date: Oct 2, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I took delivery of my 2022 Chevy Silverado in March, 2022. I still does not have the park assist and Emergency Stop when backing up installed, which of course is a safety hazzard.
Corrective Action:
I took delivery of my 2022 Chevy Silverado in March, 2022. I still does not have the park assist and Emergency Stop when backing up installed, which of course is a safety hazzard.
Additional Notes:
I took delivery of my 2022 Chevy Silverado in March, 2022. I still does not have the park assist and Emergency Stop when backing up installed, which of course is a safety hazzard.
Mfg Campaign: 11543793
Recall Date: Sep 11, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The way this truck is designed is there is a 2 inch x 2 inch square metal framing piece that runs along the entire length of the truck. The opening to the pipe is NOT blocked off. The opening points up at the gap that exists between the tailgate and the bed of the truck when the tailgate is open. I had my keys on the tailgate and they slipped and fell - anywhere else they would have fell straight to the ground, but they happened to fall into this framing piece that does not have a cap or anything at all. AAA says this is the third one they've seen in my area this month. My safety concerns are twofold: 1. The keys are moving the entire length of that framing piece that extends the entire length of the truck. I am concerned that if they are close to the cab/front of the truck, my vehicle could be unlocked and potentially stolen until the keys are able to be retrieved. 2. If my keys (which are bulky) can fall in there, there is a significant concern that other debris like leaves, sticks, or anything in the bed off the truck can fall into that same space, as well as moisture/water. I am concerned that this will increase the likelyhood of rust occuring in the framing of the vehicle. I have reported my concerns to GM/Chevrolet and they are stating it is not their concern. They aren't even reviewing the videos that I took of the issue. The dealer has confirmed the location of the keys is in the framework of the truck. They are not addressing my concerns that this could cause early rust in the vehicle.
Corrective Action:
The way this truck is designed is there is a 2 inch x 2 inch square metal framing piece that runs along the entire length of the truck. The opening to the pipe is NOT blocked off. The opening points up at the gap that exists between the tailgate and the bed of the truck when the tailgate is open. I had my keys on the tailgate and they slipped and fell - anywhere else they would have fell straight to the ground, but they happened to fall into this framing piece that does not have a cap or anything at all. AAA says this is the third one they've seen in my area this month. My safety concerns are twofold: 1. The keys are moving the entire length of that framing piece that extends the entire length of the truck. I am concerned that if they are close to the cab/front of the truck, my vehicle could be unlocked and potentially stolen until the keys are able to be retrieved. 2. If my keys (which are bulky) can fall in there, there is a significant concern that other debris like leaves, sticks, or anything in the bed off the truck can fall into that same space, as well as moisture/water. I am concerned that this will increase the likelyhood of rust occuring in the framing of the vehicle. I have reported my concerns to GM/Chevrolet and they are stating it is not their concern. They aren't even reviewing the videos that I took of the issue. The dealer has confirmed the location of the keys is in the framework of the truck. They are not addressing my concerns that this could cause early rust in the vehicle.
Additional Notes:
The way this truck is designed is there is a 2 inch x 2 inch square metal framing piece that runs along the entire length of the truck. The opening to the pipe is NOT blocked off. The opening points up at the gap that exists between the tailgate and the bed of the truck when the tailgate is open. I had my keys on the tailgate and they slipped and fell - anywhere else they would have fell straight to the ground, but they happened to fall into this framing piece that does not have a cap or anything at all. AAA says this is the third one they've seen in my area this month. My safety concerns are twofold: 1. The keys are moving the entire length of that framing piece that extends the entire length of the truck. I am concerned that if they are close to the cab/front of the truck, my vehicle could be unlocked and potentially stolen until the keys are able to be retrieved. 2. If my keys (which are bulky) can fall in there, there is a significant concern that other debris like leaves, sticks, or anything in the bed off the truck can fall into that same space, as well as moisture/water. I am concerned that this will increase the likelyhood of rust occuring in the framing of the vehicle. I have reported my concerns to GM/Chevrolet and they are stating it is not their concern. They aren't even reviewing the videos that I took of the issue. The dealer has confirmed the location of the keys is in the framework of the truck. They are not addressing my concerns that this could cause early rust in the vehicle.
Mfg Campaign: 11535022
Recall Date: Jul 28, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that on four occasions while driving at various speeds with the accelerator pedal depressed, the vehicle inadvertently slowed down and failed to exceed 50 MPH. The check emissions warning light was illuminated. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 16,980.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that on four occasions while driving at various speeds with the accelerator pedal depressed, the vehicle inadvertently slowed down and failed to exceed 50 MPH. The check emissions warning light was illuminated. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 16,980.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that on four occasions while driving at various speeds with the accelerator pedal depressed, the vehicle inadvertently slowed down and failed to exceed 50 MPH. The check emissions warning light was illuminated. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 16,980.
Mfg Campaign: 11529136
Recall Date: Jun 27, 2023
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that on four occasions while driving at various speeds with the accelerator pedal depressed, the vehicle inadvertently slowed down and failed to exceed 50 MPH. The check emissions warning light was illuminated. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 16,980.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that on four occasions while driving at various speeds with the accelerator pedal depressed, the vehicle inadvertently slowed down and failed to exceed 50 MPH. The check emissions warning light was illuminated. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 16,980.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that on four occasions while driving at various speeds with the accelerator pedal depressed, the vehicle inadvertently slowed down and failed to exceed 50 MPH. The check emissions warning light was illuminated. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 16,980.
Mfg Campaign: 11529136
Recall Date: Jun 27, 2023
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that while driving approximately 65 MPH, the vehicle began making screeching and clunking noises. The instrument panel displayed that the vehicle was shifting from 2WD to 4WD. The contact stated that after arriving at his destination and parking the vehicle, the vehicle failed to move. The vehicle was towed to the dealer who diagnosed that the front differential had separated; however, it would be an extensive amount of time before the part would be available to repair the vehicle due to the part being on backorder. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 10,000. The contact stated that in addition to the front differential failure, the transfer case was also damaged. GM customer service provided the contact will a rental truck while their vehicle was in the shop. Both the front differential and the transfer case were replaced.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that while driving approximately 65 MPH, the vehicle began making screeching and clunking noises. The instrument panel displayed that the vehicle was shifting from 2WD to 4WD. The contact stated that after arriving at his destination and parking the vehicle, the vehicle failed to move. The vehicle was towed to the dealer who diagnosed that the front differential had separated; however, it would be an extensive amount of time before the part would be available to repair the vehicle due to the part being on backorder. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 10,000. The contact stated that in addition to the front differential failure, the transfer case was also damaged. GM customer service provided the contact will a rental truck while their vehicle was in the shop. Both the front differential and the transfer case were replaced.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that while driving approximately 65 MPH, the vehicle began making screeching and clunking noises. The instrument panel displayed that the vehicle was shifting from 2WD to 4WD. The contact stated that after arriving at his destination and parking the vehicle, the vehicle failed to move. The vehicle was towed to the dealer who diagnosed that the front differential had separated; however, it would be an extensive amount of time before the part would be available to repair the vehicle due to the part being on backorder. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 10,000. The contact stated that in addition to the front differential failure, the transfer case was also damaged. GM customer service provided the contact will a rental truck while their vehicle was in the shop. Both the front differential and the transfer case were replaced.
Mfg Campaign: 11493854
Recall Date: Nov 16, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that while driving approximately 65 MPH, the vehicle began making screeching and clunking noises. The instrument panel displayed that the vehicle was shifting from 2WD to 4WD. The contact stated that after arriving at his destination and parking the vehicle, the vehicle failed to move. The vehicle was towed to the dealer who diagnosed that the front differential had separated; however, it would be an extensive amount of time before the part would be available to repair the vehicle due to the part being on backorder. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 10,000. The contact stated that in addition to the front differential failure, the transfer case was also damaged. GM customer service provided the contact will a rental truck while their vehicle was in the shop. Both the front differential and the transfer case were replaced.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that while driving approximately 65 MPH, the vehicle began making screeching and clunking noises. The instrument panel displayed that the vehicle was shifting from 2WD to 4WD. The contact stated that after arriving at his destination and parking the vehicle, the vehicle failed to move. The vehicle was towed to the dealer who diagnosed that the front differential had separated; however, it would be an extensive amount of time before the part would be available to repair the vehicle due to the part being on backorder. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 10,000. The contact stated that in addition to the front differential failure, the transfer case was also damaged. GM customer service provided the contact will a rental truck while their vehicle was in the shop. Both the front differential and the transfer case were replaced.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that while driving approximately 65 MPH, the vehicle began making screeching and clunking noises. The instrument panel displayed that the vehicle was shifting from 2WD to 4WD. The contact stated that after arriving at his destination and parking the vehicle, the vehicle failed to move. The vehicle was towed to the dealer who diagnosed that the front differential had separated; however, it would be an extensive amount of time before the part would be available to repair the vehicle due to the part being on backorder. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 10,000. The contact stated that in addition to the front differential failure, the transfer case was also damaged. GM customer service provided the contact will a rental truck while their vehicle was in the shop. Both the front differential and the transfer case were replaced.
Mfg Campaign: 11493854
Recall Date: Nov 16, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission oil coolant rubs against the engine oil coolant line causing one or both lines to leak out. There are no warning lights when this happens, the vehicle will just stop accelerating. I was on the freeway pulling a trailer weighing about 9k pounds, traveling at about 75 mph when this happened to me. I was able to clear the traffic and limp off the freeway. The car was towed to Henson Chevrolet Buick GMC in Madisonville, TX. I contact my insurance company USAA and explained what happened they did not wish to look into it. The dealership is very vague when providing updates. I have been also working with a GM customer service rep. No one seems to really care about the safety issue. I have requested a detailed report of the issues and the repairs. The vehicle has been in the shop at the dealership since 8/13/2022.
Corrective Action:
The transmission oil coolant rubs against the engine oil coolant line causing one or both lines to leak out. There are no warning lights when this happens, the vehicle will just stop accelerating. I was on the freeway pulling a trailer weighing about 9k pounds, traveling at about 75 mph when this happened to me. I was able to clear the traffic and limp off the freeway. The car was towed to Henson Chevrolet Buick GMC in Madisonville, TX. I contact my insurance company USAA and explained what happened they did not wish to look into it. The dealership is very vague when providing updates. I have been also working with a GM customer service rep. No one seems to really care about the safety issue. I have requested a detailed report of the issues and the repairs. The vehicle has been in the shop at the dealership since 8/13/2022.
Additional Notes:
The transmission oil coolant rubs against the engine oil coolant line causing one or both lines to leak out. There are no warning lights when this happens, the vehicle will just stop accelerating. I was on the freeway pulling a trailer weighing about 9k pounds, traveling at about 75 mph when this happened to me. I was able to clear the traffic and limp off the freeway. The car was towed to Henson Chevrolet Buick GMC in Madisonville, TX. I contact my insurance company USAA and explained what happened they did not wish to look into it. The dealership is very vague when providing updates. I have been also working with a GM customer service rep. No one seems to really care about the safety issue. I have requested a detailed report of the issues and the repairs. The vehicle has been in the shop at the dealership since 8/13/2022.
Mfg Campaign: 11485953
Recall Date: Sep 22, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The transmission oil coolant rubs against the engine oil coolant line causing one or both lines to leak out. There are no warning lights when this happens, the vehicle will just stop accelerating. I was on the freeway pulling a trailer weighing about 9k pounds, traveling at about 75 mph when this happened to me. I was able to clear the traffic and limp off the freeway. The car was towed to Henson Chevrolet Buick GMC in Madisonville, TX. I contact my insurance company USAA and explained what happened they did not wish to look into it. The dealership is very vague when providing updates. I have been also working with a GM customer service rep. No one seems to really care about the safety issue. I have requested a detailed report of the issues and the repairs. The vehicle has been in the shop at the dealership since 8/13/2022.
Corrective Action:
The transmission oil coolant rubs against the engine oil coolant line causing one or both lines to leak out. There are no warning lights when this happens, the vehicle will just stop accelerating. I was on the freeway pulling a trailer weighing about 9k pounds, traveling at about 75 mph when this happened to me. I was able to clear the traffic and limp off the freeway. The car was towed to Henson Chevrolet Buick GMC in Madisonville, TX. I contact my insurance company USAA and explained what happened they did not wish to look into it. The dealership is very vague when providing updates. I have been also working with a GM customer service rep. No one seems to really care about the safety issue. I have requested a detailed report of the issues and the repairs. The vehicle has been in the shop at the dealership since 8/13/2022.
Additional Notes:
The transmission oil coolant rubs against the engine oil coolant line causing one or both lines to leak out. There are no warning lights when this happens, the vehicle will just stop accelerating. I was on the freeway pulling a trailer weighing about 9k pounds, traveling at about 75 mph when this happened to me. I was able to clear the traffic and limp off the freeway. The car was towed to Henson Chevrolet Buick GMC in Madisonville, TX. I contact my insurance company USAA and explained what happened they did not wish to look into it. The dealership is very vague when providing updates. I have been also working with a GM customer service rep. No one seems to really care about the safety issue. I have requested a detailed report of the issues and the repairs. The vehicle has been in the shop at the dealership since 8/13/2022.
Mfg Campaign: 11485953
Recall Date: Sep 22, 2022
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