Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232426400
Recall Date: Feb 1, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500, and Sierra 3500 vehicles with electronic brake control modules (EBCM) replaced during vehicle assembly. The bolts that attach the brake pressure modulator valve (BPMV) assembly may not be properly tightened, which could fail to seal the two sub-assemblies and allow water intrusion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349181
Recall Date: Sep 29, 2021
Consumer Complaints
84 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The fuel economy ump module is not working. The dealership said this is happening to all GMC models and it is a nation wide back order. Some dealerships have had vehicles sitting for 3+months and GMC will not do a recall. The expected fix date is “hopefully” February 2025
Corrective Action:
The fuel economy ump module is not working. The dealership said this is happening to all GMC models and it is a nation wide back order. Some dealerships have had vehicles sitting for 3+months and GMC will not do a recall. The expected fix date is “hopefully” February 2025
Additional Notes:
The fuel economy ump module is not working. The dealership said this is happening to all GMC models and it is a nation wide back order. Some dealerships have had vehicles sitting for 3+months and GMC will not do a recall. The expected fix date is “hopefully” February 2025
Mfg Campaign: 11621444
Recall Date: Oct 23, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the tailgate opened unexpectedly. The contact stated that the tailgate slammed downward. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed there was no recall coverage. The failure mileage was approximately 21,000. The VIN was not available.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the tailgate opened unexpectedly. The contact stated that the tailgate slammed downward. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed there was no recall coverage. The failure mileage was approximately 21,000. The VIN was not available.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated while driving at various speeds, the tailgate opened unexpectedly. The contact stated that the tailgate slammed downward. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed there was no recall coverage. The failure mileage was approximately 21,000. The VIN was not available.
Mfg Campaign: 11617190
Recall Date: Sep 30, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Tail gate is opening on its own. We checked the recall list and although our year, make and model is listed, the vin# doesn't show a recall. Clearly, there are more vehicles affected than GMC has included. This is a very serious safety issue and we thought you should be aware that perhaps the recall on the tailgates involve more vehicles than they've included.
Corrective Action:
Tail gate is opening on its own. We checked the recall list and although our year, make and model is listed, the vin# doesn't show a recall. Clearly, there are more vehicles affected than GMC has included. This is a very serious safety issue and we thought you should be aware that perhaps the recall on the tailgates involve more vehicles than they've included.
Additional Notes:
Tail gate is opening on its own. We checked the recall list and although our year, make and model is listed, the vin# doesn't show a recall. Clearly, there are more vehicles affected than GMC has included. This is a very serious safety issue and we thought you should be aware that perhaps the recall on the tailgates involve more vehicles than they've included.
Mfg Campaign: 11613691
Recall Date: Sep 10, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Electronic trailer brake controller when using disconnects and reconnects turning trailer brakes on and off creating an unsafe situation by never knowing if trailer brakes are going work. Dealer states no problem found with controller and changed trailer plug. Not correcting issue. Tried 2 other trailers same issue occurred. Leading to believe controller is issue. Web search indicates there are many others with similar issue. Dealer states there are no recalls indicating this issue. This has been issue for a few weeks while traveling with a travel trailer.
Corrective Action:
Electronic trailer brake controller when using disconnects and reconnects turning trailer brakes on and off creating an unsafe situation by never knowing if trailer brakes are going work. Dealer states no problem found with controller and changed trailer plug. Not correcting issue. Tried 2 other trailers same issue occurred. Leading to believe controller is issue. Web search indicates there are many others with similar issue. Dealer states there are no recalls indicating this issue. This has been issue for a few weeks while traveling with a travel trailer.
Additional Notes:
Electronic trailer brake controller when using disconnects and reconnects turning trailer brakes on and off creating an unsafe situation by never knowing if trailer brakes are going work. Dealer states no problem found with controller and changed trailer plug. Not correcting issue. Tried 2 other trailers same issue occurred. Leading to believe controller is issue. Web search indicates there are many others with similar issue. Dealer states there are no recalls indicating this issue. This has been issue for a few weeks while traveling with a travel trailer.
Mfg Campaign: 11608142
Recall Date: Aug 13, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Electronic trailer brake controller when using disconnects and reconnects turning trailer brakes on and off creating an unsafe situation by never knowing if trailer brakes are going work. Dealer states no problem found with controller and changed trailer plug. Not correcting issue. Tried 2 other trailers same issue occurred. Leading to believe controller is issue. Web search indicates there are many others with similar issue. Dealer states there are no recalls indicating this issue. This has been issue for a few weeks while traveling with a travel trailer.
Corrective Action:
Electronic trailer brake controller when using disconnects and reconnects turning trailer brakes on and off creating an unsafe situation by never knowing if trailer brakes are going work. Dealer states no problem found with controller and changed trailer plug. Not correcting issue. Tried 2 other trailers same issue occurred. Leading to believe controller is issue. Web search indicates there are many others with similar issue. Dealer states there are no recalls indicating this issue. This has been issue for a few weeks while traveling with a travel trailer.
Additional Notes:
Electronic trailer brake controller when using disconnects and reconnects turning trailer brakes on and off creating an unsafe situation by never knowing if trailer brakes are going work. Dealer states no problem found with controller and changed trailer plug. Not correcting issue. Tried 2 other trailers same issue occurred. Leading to believe controller is issue. Web search indicates there are many others with similar issue. Dealer states there are no recalls indicating this issue. This has been issue for a few weeks while traveling with a travel trailer.
Mfg Campaign: 11608142
Recall Date: Aug 13, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The tailgate opens on it's own. This is unsafe because the tailgate can open without me knowing it and cause a safety hazard by hitting someone OR by items falling out of the bed of the truck while driving. That can cause injury or damage to people and/or property.
Corrective Action:
The tailgate opens on it's own. This is unsafe because the tailgate can open without me knowing it and cause a safety hazard by hitting someone OR by items falling out of the bed of the truck while driving. That can cause injury or damage to people and/or property.
Additional Notes:
The tailgate opens on it's own. This is unsafe because the tailgate can open without me knowing it and cause a safety hazard by hitting someone OR by items falling out of the bed of the truck while driving. That can cause injury or damage to people and/or property.
Mfg Campaign: 11607316
Recall Date: Aug 8, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The tailgate opens on it's own. This is unsafe because the tailgate can open without me knowing it and cause a safety hazard by hitting someone OR by items falling out of the bed of the truck while driving. That can cause injury or damage to people and/or property.
Corrective Action:
The tailgate opens on it's own. This is unsafe because the tailgate can open without me knowing it and cause a safety hazard by hitting someone OR by items falling out of the bed of the truck while driving. That can cause injury or damage to people and/or property.
Additional Notes:
The tailgate opens on it's own. This is unsafe because the tailgate can open without me knowing it and cause a safety hazard by hitting someone OR by items falling out of the bed of the truck while driving. That can cause injury or damage to people and/or property.
Mfg Campaign: 11607316
Recall Date: Aug 8, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
At night, when ever I backup with this vehicle, the backup camera in the Infotainment display is so bright, it is impossible to use the mirrors or view anything out of the windows. I did several searches on the internet, discovered that this was a problem and that this had occurred in GM vehicles years 2014-2019. A service bulletin 17-NA-269 described and applied a software upgrade to fix issue in those vehicles. I called 2 local dealers and they both said they had never heard of problem. I then visited one of those dealers in person, they then admitted that they had heard of problem, but did not have any resolution. I called GM in Detroit, and they attempted to assistme over the phone, but all of the things they suggested , I had already tried. Dimming dash lights and turning off infotainment display, neither suggestion helped. They said they did not have any other suggestions. I can throw a towel over the infotainment system display and that allows me to be able to use mirrors and see out of the windows. The danger is that I could back into something or someone and cause damage to local infrastructure or hurt or kill an individual that I could not see while backing up with vehicle.
Corrective Action:
At night, when ever I backup with this vehicle, the backup camera in the Infotainment display is so bright, it is impossible to use the mirrors or view anything out of the windows. I did several searches on the internet, discovered that this was a problem and that this had occurred in GM vehicles years 2014-2019. A service bulletin 17-NA-269 described and applied a software upgrade to fix issue in those vehicles. I called 2 local dealers and they both said they had never heard of problem. I then visited one of those dealers in person, they then admitted that they had heard of problem, but did not have any resolution. I called GM in Detroit, and they attempted to assistme over the phone, but all of the things they suggested , I had already tried. Dimming dash lights and turning off infotainment display, neither suggestion helped. They said they did not have any other suggestions. I can throw a towel over the infotainment system display and that allows me to be able to use mirrors and see out of the windows. The danger is that I could back into something or someone and cause damage to local infrastructure or hurt or kill an individual that I could not see while backing up with vehicle.
Additional Notes:
At night, when ever I backup with this vehicle, the backup camera in the Infotainment display is so bright, it is impossible to use the mirrors or view anything out of the windows. I did several searches on the internet, discovered that this was a problem and that this had occurred in GM vehicles years 2014-2019. A service bulletin 17-NA-269 described and applied a software upgrade to fix issue in those vehicles. I called 2 local dealers and they both said they had never heard of problem. I then visited one of those dealers in person, they then admitted that they had heard of problem, but did not have any resolution. I called GM in Detroit, and they attempted to assistme over the phone, but all of the things they suggested , I had already tried. Dimming dash lights and turning off infotainment display, neither suggestion helped. They said they did not have any other suggestions. I can throw a towel over the infotainment system display and that allows me to be able to use mirrors and see out of the windows. The danger is that I could back into something or someone and cause damage to local infrastructure or hurt or kill an individual that I could not see while backing up with vehicle.
Mfg Campaign: 11606039
Recall Date: Aug 2, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the vehicle was equipped with a multi-flex tailgate. The contact stated that the top tailgate switch failed to unlock the tailgate and did not function as intended. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact stated that the recall repair only repaired the bottom tailgate switch assembly. The contact was informed that the top tailgate switch assembly was not covered under the recall repair. The contact stated that the manufacturer was made aware of the failure but provided no assistance. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the vehicle was equipped with a multi-flex tailgate. The contact stated that the top tailgate switch failed to unlock the tailgate and did not function as intended. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact stated that the recall repair only repaired the bottom tailgate switch assembly. The contact was informed that the top tailgate switch assembly was not covered under the recall repair. The contact stated that the manufacturer was made aware of the failure but provided no assistance. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 2500. The contact stated that the vehicle was equipped with a multi-flex tailgate. The contact stated that the top tailgate switch failed to unlock the tailgate and did not function as intended. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages). The contact stated that the recall repair only repaired the bottom tailgate switch assembly. The contact was informed that the top tailgate switch assembly was not covered under the recall repair. The contact stated that the manufacturer was made aware of the failure but provided no assistance. The failure mileage was 50,000.
Mfg Campaign: 11604489
Recall Date: Jul 25, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Lost power while driving for 30 seconds. While on the interstate. Now truck battery has to be jumped to start. Dashboard giving out random codes. Check 4x4, check DEF( def is still at half full), check trailer( no trailer is connected) Took to dealership, 4 active codes P0336, P12A6, U029D, U029E. Test failed since code cleared U18D7, U18FE Current codes C1596, C15AC
Corrective Action:
Lost power while driving for 30 seconds. While on the interstate. Now truck battery has to be jumped to start. Dashboard giving out random codes. Check 4x4, check DEF( def is still at half full), check trailer( no trailer is connected) Took to dealership, 4 active codes P0336, P12A6, U029D, U029E. Test failed since code cleared U18D7, U18FE Current codes C1596, C15AC
Additional Notes:
Lost power while driving for 30 seconds. While on the interstate. Now truck battery has to be jumped to start. Dashboard giving out random codes. Check 4x4, check DEF( def is still at half full), check trailer( no trailer is connected) Took to dealership, 4 active codes P0336, P12A6, U029D, U029E. Test failed since code cleared U18D7, U18FE Current codes C1596, C15AC
Mfg Campaign: 11603488
Recall Date: Jul 19, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Lost power while driving for 30 seconds. While on the interstate. Now truck battery has to be jumped to start. Dashboard giving out random codes. Check 4x4, check DEF( def is still at half full), check trailer( no trailer is connected) Took to dealership, 4 active codes P0336, P12A6, U029D, U029E. Test failed since code cleared U18D7, U18FE Current codes C1596, C15AC
Corrective Action:
Lost power while driving for 30 seconds. While on the interstate. Now truck battery has to be jumped to start. Dashboard giving out random codes. Check 4x4, check DEF( def is still at half full), check trailer( no trailer is connected) Took to dealership, 4 active codes P0336, P12A6, U029D, U029E. Test failed since code cleared U18D7, U18FE Current codes C1596, C15AC
Additional Notes:
Lost power while driving for 30 seconds. While on the interstate. Now truck battery has to be jumped to start. Dashboard giving out random codes. Check 4x4, check DEF( def is still at half full), check trailer( no trailer is connected) Took to dealership, 4 active codes P0336, P12A6, U029D, U029E. Test failed since code cleared U18D7, U18FE Current codes C1596, C15AC
Mfg Campaign: 11603488
Recall Date: Jul 19, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Keep getting Shift to Park message. At times, the vehicle will not allow me to lock my vehicle after being shut off. I have to keep wiggling the shifter to get the message to clear.
Corrective Action:
Keep getting Shift to Park message. At times, the vehicle will not allow me to lock my vehicle after being shut off. I have to keep wiggling the shifter to get the message to clear.
Additional Notes:
Keep getting Shift to Park message. At times, the vehicle will not allow me to lock my vehicle after being shut off. I have to keep wiggling the shifter to get the message to clear.
Mfg Campaign: 11584393
Recall Date: Apr 22, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes and rotar issue. Within the first 8,000 miles the brake pads had to be replaced due to and excessive brake squeal. At 18,900 miles, my truck started to shimmy when I braked. Took it to the dealer who informed me that the rotar’s were warped and needed to be replaced. I have a Silverado HD and drive mostly city miles. No reason the brakes are failing at this low mileage. With the faulty rotar’s my very heavy vehicle is difficult to stop putting myself and drivers in danger. The brakes shimmy every time I brake and there has been no warning lamps or messages from my truck. GM is refusing to replace.
Corrective Action:
Brakes and rotar issue. Within the first 8,000 miles the brake pads had to be replaced due to and excessive brake squeal. At 18,900 miles, my truck started to shimmy when I braked. Took it to the dealer who informed me that the rotar’s were warped and needed to be replaced. I have a Silverado HD and drive mostly city miles. No reason the brakes are failing at this low mileage. With the faulty rotar’s my very heavy vehicle is difficult to stop putting myself and drivers in danger. The brakes shimmy every time I brake and there has been no warning lamps or messages from my truck. GM is refusing to replace.
Additional Notes:
Brakes and rotar issue. Within the first 8,000 miles the brake pads had to be replaced due to and excessive brake squeal. At 18,900 miles, my truck started to shimmy when I braked. Took it to the dealer who informed me that the rotar’s were warped and needed to be replaced. I have a Silverado HD and drive mostly city miles. No reason the brakes are failing at this low mileage. With the faulty rotar’s my very heavy vehicle is difficult to stop putting myself and drivers in danger. The brakes shimmy every time I brake and there has been no warning lamps or messages from my truck. GM is refusing to replace.
Mfg Campaign: 11581912
Recall Date: Apr 9, 2024
General Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2022 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Chevrolet Silverado 2500. The contact received notification of NHTSA Campaign Number: 24V060000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11581332
Recall Date: Apr 5, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Keep getting shift to park message after placing truck in park and shutting off the vehicle.
Corrective Action:
Keep getting shift to park message after placing truck in park and shutting off the vehicle.
Additional Notes:
Keep getting shift to park message after placing truck in park and shutting off the vehicle.
Mfg Campaign: 11581192
Recall Date: Apr 4, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Keep getting shift to park message after placing truck in park and shutting off the vehicle.
Corrective Action:
Keep getting shift to park message after placing truck in park and shutting off the vehicle.
Additional Notes:
Keep getting shift to park message after placing truck in park and shutting off the vehicle.
Mfg Campaign: 11581192
Recall Date: Apr 4, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have always received tailgate open messages, but after putting the vehicle in park to check, it has never come open. It finally did come open when I was towing a trailer which caused damage on the tailgate. The dealership stated no recalls, and they couldn't find an issue with it.
Corrective Action:
I have always received tailgate open messages, but after putting the vehicle in park to check, it has never come open. It finally did come open when I was towing a trailer which caused damage on the tailgate. The dealership stated no recalls, and they couldn't find an issue with it.
Additional Notes:
I have always received tailgate open messages, but after putting the vehicle in park to check, it has never come open. It finally did come open when I was towing a trailer which caused damage on the tailgate. The dealership stated no recalls, and they couldn't find an issue with it.
Mfg Campaign: 11581193
Recall Date: Apr 4, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transfer case failed during hard braking in wet conditions. While braking to avoid a vehicle not yielding right of way the transfer case was damaged while in the Automatic 4 wheel drive mode of operation. The condition caused the vehicle to not operate properly in any mode of 4 wheel drive. In any mode of 4wd the vehicle would violently jerk at slow speed while turning. I thought it was a limited slip differential problem. It was brought to Stokes Chevrolet for service and was repaired (replaced transfer case) under warranty. The concern I have is the service advisor asked me if I normally operated the vehicle in Automatic 4 wheel drive to which I replied yes. I felt this was the safest mode of operation for the vehicle. The advisor then informed me that this is not recommended and could lead to damage. I am confused as GM says this will not cause damage but the service advisor says it will. Is Chevrolet aware of an issue with this mode of operation and if so how many of their automatic 4 wheel drive systems are affected by this issue.
Corrective Action:
Transfer case failed during hard braking in wet conditions. While braking to avoid a vehicle not yielding right of way the transfer case was damaged while in the Automatic 4 wheel drive mode of operation. The condition caused the vehicle to not operate properly in any mode of 4 wheel drive. In any mode of 4wd the vehicle would violently jerk at slow speed while turning. I thought it was a limited slip differential problem. It was brought to Stokes Chevrolet for service and was repaired (replaced transfer case) under warranty. The concern I have is the service advisor asked me if I normally operated the vehicle in Automatic 4 wheel drive to which I replied yes. I felt this was the safest mode of operation for the vehicle. The advisor then informed me that this is not recommended and could lead to damage. I am confused as GM says this will not cause damage but the service advisor says it will. Is Chevrolet aware of an issue with this mode of operation and if so how many of their automatic 4 wheel drive systems are affected by this issue.
Additional Notes:
Transfer case failed during hard braking in wet conditions. While braking to avoid a vehicle not yielding right of way the transfer case was damaged while in the Automatic 4 wheel drive mode of operation. The condition caused the vehicle to not operate properly in any mode of 4 wheel drive. In any mode of 4wd the vehicle would violently jerk at slow speed while turning. I thought it was a limited slip differential problem. It was brought to Stokes Chevrolet for service and was repaired (replaced transfer case) under warranty. The concern I have is the service advisor asked me if I normally operated the vehicle in Automatic 4 wheel drive to which I replied yes. I felt this was the safest mode of operation for the vehicle. The advisor then informed me that this is not recommended and could lead to damage. I am confused as GM says this will not cause damage but the service advisor says it will. Is Chevrolet aware of an issue with this mode of operation and if so how many of their automatic 4 wheel drive systems are affected by this issue.
Mfg Campaign: 11581203
Recall Date: Apr 4, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When using the backup camera, the guidelines displayed on the screen do not line up center with the vehicle. Meaning if using the guidelines to reverse as intended, you will be too far to one side as a result. I have taken the vehicle to Chevrolet but they are unable to reprogram the display.
Corrective Action:
When using the backup camera, the guidelines displayed on the screen do not line up center with the vehicle. Meaning if using the guidelines to reverse as intended, you will be too far to one side as a result. I have taken the vehicle to Chevrolet but they are unable to reprogram the display.
Additional Notes:
When using the backup camera, the guidelines displayed on the screen do not line up center with the vehicle. Meaning if using the guidelines to reverse as intended, you will be too far to one side as a result. I have taken the vehicle to Chevrolet but they are unable to reprogram the display.
Mfg Campaign: 11579406
Recall Date: Mar 25, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
This truck has had ongoing issues with the braking system. From the point of purchase Ive noted and informed the dealer of a very soft brake pedal pressure, and its gotten to the point where the brakes have to be pumped to get enough braking power to stop the vehicle at lower speeds, at highway speeds the vehicle is not able to stop in an emergency braking situation without pumping the brake pedal to build pressure, and especially when loaded or towing a load under the recommended gvwr. This problem is magnified by the fact that since day one the rear brakes have been wearing at a much greater rate than the front brakes. As indicated by the vehicles on board diagnostics display. This has gotten to the point where the rear rotors are warped and the rear brakes stick at a stop and you can feel the release when you apply the throttle. This vehicle has had to have the rear end rebuilt not just once but now going on the second time. A GM engineer that came to look at the truck avoided addressing the brake issue after the dealership requested General Motors assistance from their tech and then engineering department. This vehicles braking system represents a great risk for injury and or accident in its present condition, and the dealer Bradley Chevrolet Lake Havasu City Arizona as well as General Motors Customer Care Dept. has been made aware of this and has yet to take any action. This incident started back in Nov 22 and has been ongoing.... I believe this vehicle in its current state reflects a clear and present danger if driven .
Corrective Action:
This truck has had ongoing issues with the braking system. From the point of purchase Ive noted and informed the dealer of a very soft brake pedal pressure, and its gotten to the point where the brakes have to be pumped to get enough braking power to stop the vehicle at lower speeds, at highway speeds the vehicle is not able to stop in an emergency braking situation without pumping the brake pedal to build pressure, and especially when loaded or towing a load under the recommended gvwr. This problem is magnified by the fact that since day one the rear brakes have been wearing at a much greater rate than the front brakes. As indicated by the vehicles on board diagnostics display. This has gotten to the point where the rear rotors are warped and the rear brakes stick at a stop and you can feel the release when you apply the throttle. This vehicle has had to have the rear end rebuilt not just once but now going on the second time. A GM engineer that came to look at the truck avoided addressing the brake issue after the dealership requested General Motors assistance from their tech and then engineering department. This vehicles braking system represents a great risk for injury and or accident in its present condition, and the dealer Bradley Chevrolet Lake Havasu City Arizona as well as General Motors Customer Care Dept. has been made aware of this and has yet to take any action. This incident started back in Nov 22 and has been ongoing.... I believe this vehicle in its current state reflects a clear and present danger if driven .
Additional Notes:
This truck has had ongoing issues with the braking system. From the point of purchase Ive noted and informed the dealer of a very soft brake pedal pressure, and its gotten to the point where the brakes have to be pumped to get enough braking power to stop the vehicle at lower speeds, at highway speeds the vehicle is not able to stop in an emergency braking situation without pumping the brake pedal to build pressure, and especially when loaded or towing a load under the recommended gvwr. This problem is magnified by the fact that since day one the rear brakes have been wearing at a much greater rate than the front brakes. As indicated by the vehicles on board diagnostics display. This has gotten to the point where the rear rotors are warped and the rear brakes stick at a stop and you can feel the release when you apply the throttle. This vehicle has had to have the rear end rebuilt not just once but now going on the second time. A GM engineer that came to look at the truck avoided addressing the brake issue after the dealership requested General Motors assistance from their tech and then engineering department. This vehicles braking system represents a great risk for injury and or accident in its present condition, and the dealer Bradley Chevrolet Lake Havasu City Arizona as well as General Motors Customer Care Dept. has been made aware of this and has yet to take any action. This incident started back in Nov 22 and has been ongoing.... I believe this vehicle in its current state reflects a clear and present danger if driven .
Mfg Campaign: 11578755
Recall Date: Mar 21, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury