Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov
Mfg Campaign: N182204190
Recall Date: Feb 7, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
70 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Power steering intermittently goes out. Mostly when it's hot out, slow speeds, and cornering.
Corrective Action:
Power steering intermittently goes out. Mostly when it's hot out, slow speeds, and cornering.
Additional Notes:
Power steering intermittently goes out. Mostly when it's hot out, slow speeds, and cornering.
Mfg Campaign: 11669885
Recall Date: Jun 28, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While connected to a RV which has onboard batteries, the truck's brake controller disables the braking system if the batteries on the RV fluctuate in voltage. The truck will give an alert advising "Trailer Brakes Disabled." This has occurred multiple times while pulling my RV which weighs 16,000 pounds, making it unsafe and hard to stop using only the truck's brakes. It happened while traveling through Atlanta, GA and once in Nashville, TN. Chevrolet has at least one TSB on this for similar 2022-2024 2500 and 3500 trucks. This has been a widely reported problem on several RV forums. The truck brake controller will work again if the engine is shut off and turned back on or the trailer is unplugged and re-plugged in the truck. This problem occurred approximately 10 times on my trip from Missouri to Florida in January and about the same number of times when returning to Missouri at the end of February.
Corrective Action:
While connected to a RV which has onboard batteries, the truck's brake controller disables the braking system if the batteries on the RV fluctuate in voltage. The truck will give an alert advising "Trailer Brakes Disabled." This has occurred multiple times while pulling my RV which weighs 16,000 pounds, making it unsafe and hard to stop using only the truck's brakes. It happened while traveling through Atlanta, GA and once in Nashville, TN. Chevrolet has at least one TSB on this for similar 2022-2024 2500 and 3500 trucks. This has been a widely reported problem on several RV forums. The truck brake controller will work again if the engine is shut off and turned back on or the trailer is unplugged and re-plugged in the truck. This problem occurred approximately 10 times on my trip from Missouri to Florida in January and about the same number of times when returning to Missouri at the end of February.
Additional Notes:
While connected to a RV which has onboard batteries, the truck's brake controller disables the braking system if the batteries on the RV fluctuate in voltage. The truck will give an alert advising "Trailer Brakes Disabled." This has occurred multiple times while pulling my RV which weighs 16,000 pounds, making it unsafe and hard to stop using only the truck's brakes. It happened while traveling through Atlanta, GA and once in Nashville, TN. Chevrolet has at least one TSB on this for similar 2022-2024 2500 and 3500 trucks. This has been a widely reported problem on several RV forums. The truck brake controller will work again if the engine is shut off and turned back on or the trailer is unplugged and re-plugged in the truck. This problem occurred approximately 10 times on my trip from Missouri to Florida in January and about the same number of times when returning to Missouri at the end of February.
Mfg Campaign: 11648847
Recall Date: Mar 17, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On [XXX] while traveling down [XXX] in VA I experienced a catastrophic Bosch CP4 Fuel Pump Failure. Vehicle was towed to Marion Auto Group in Marion, VA and kept for 5 weeks to repair fuel system. We paid $6,500 once we were told the repairs were complete and picked the vehicle up. Within 50 miles of driving, the fuel system error lights/codes began again and the service engine light came on. We called Marion Auto Group, they told us it was warranted for 24 months for parts and labor. We could take it to any Chevy dealer and have it looked at. We made an appt with our local Chevy dealer, Joe Bowman Chevrolet in Harrisonburg, VA. They kept the vehicle for approximately 5-6 weeks. Told us daily about the faulty repairs that Marion Auto Group had made, corrected the faulty repairs, with pictures, videos and even a coffee cup full of bad bolts and weld pieces that they replaced. Marion Auto Group agreed to pay Joe Bowman Chevrolet $5,500 in reimbursement for the work they performed to correct Marion Auto Groups work. When I got in the truck to bring it home and started it, the service engine light came on. They pulled it back in the shop, ran a diagnostic and said we needed some type of sensor ($900) so we scheduled an appt to have that done. Then we took the truck to Tennessee, fuel system failure lights and codes immediately came on. When I stopped to eat, it wouldn't start back. Took the truck to Tarr Chevrolet in Jefferson City TN, they diagnosed it as needing a new fuel line (from prev faulty fuel system) changed it ($1,700) and we headed back home with all the fuel system warning lights flashing again. Took it back to Joe Bowman Chevrolet in Harrisonburg where it's been sitting for over 7 weeks while GM decides if they should cover the entire new fuel system that it needs again ($19,000) because it's never been properly repaired since the initial catastrophic failure. Almost 7 months and $14,,600 in previous repairs.......Please HELP US! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Corrective Action:
On [XXX] while traveling down [XXX] in VA I experienced a catastrophic Bosch CP4 Fuel Pump Failure. Vehicle was towed to Marion Auto Group in Marion, VA and kept for 5 weeks to repair fuel system. We paid $6,500 once we were told the repairs were complete and picked the vehicle up. Within 50 miles of driving, the fuel system error lights/codes began again and the service engine light came on. We called Marion Auto Group, they told us it was warranted for 24 months for parts and labor. We could take it to any Chevy dealer and have it looked at. We made an appt with our local Chevy dealer, Joe Bowman Chevrolet in Harrisonburg, VA. They kept the vehicle for approximately 5-6 weeks. Told us daily about the faulty repairs that Marion Auto Group had made, corrected the faulty repairs, with pictures, videos and even a coffee cup full of bad bolts and weld pieces that they replaced. Marion Auto Group agreed to pay Joe Bowman Chevrolet $5,500 in reimbursement for the work they performed to correct Marion Auto Groups work. When I got in the truck to bring it home and started it, the service engine light came on. They pulled it back in the shop, ran a diagnostic and said we needed some type of sensor ($900) so we scheduled an appt to have that done. Then we took the truck to Tennessee, fuel system failure lights and codes immediately came on. When I stopped to eat, it wouldn't start back. Took the truck to Tarr Chevrolet in Jefferson City TN, they diagnosed it as needing a new fuel line (from prev faulty fuel system) changed it ($1,700) and we headed back home with all the fuel system warning lights flashing again. Took it back to Joe Bowman Chevrolet in Harrisonburg where it's been sitting for over 7 weeks while GM decides if they should cover the entire new fuel system that it needs again ($19,000) because it's never been properly repaired since the initial catastrophic failure. Almost 7 months and $14,,600 in previous repairs.......Please HELP US! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Additional Notes:
On [XXX] while traveling down [XXX] in VA I experienced a catastrophic Bosch CP4 Fuel Pump Failure. Vehicle was towed to Marion Auto Group in Marion, VA and kept for 5 weeks to repair fuel system. We paid $6,500 once we were told the repairs were complete and picked the vehicle up. Within 50 miles of driving, the fuel system error lights/codes began again and the service engine light came on. We called Marion Auto Group, they told us it was warranted for 24 months for parts and labor. We could take it to any Chevy dealer and have it looked at. We made an appt with our local Chevy dealer, Joe Bowman Chevrolet in Harrisonburg, VA. They kept the vehicle for approximately 5-6 weeks. Told us daily about the faulty repairs that Marion Auto Group had made, corrected the faulty repairs, with pictures, videos and even a coffee cup full of bad bolts and weld pieces that they replaced. Marion Auto Group agreed to pay Joe Bowman Chevrolet $5,500 in reimbursement for the work they performed to correct Marion Auto Groups work. When I got in the truck to bring it home and started it, the service engine light came on. They pulled it back in the shop, ran a diagnostic and said we needed some type of sensor ($900) so we scheduled an appt to have that done. Then we took the truck to Tennessee, fuel system failure lights and codes immediately came on. When I stopped to eat, it wouldn't start back. Took the truck to Tarr Chevrolet in Jefferson City TN, they diagnosed it as needing a new fuel line (from prev faulty fuel system) changed it ($1,700) and we headed back home with all the fuel system warning lights flashing again. Took it back to Joe Bowman Chevrolet in Harrisonburg where it's been sitting for over 7 weeks while GM decides if they should cover the entire new fuel system that it needs again ($19,000) because it's never been properly repaired since the initial catastrophic failure. Almost 7 months and $14,,600 in previous repairs.......Please HELP US! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT
Mfg Campaign: 11634518
Recall Date: Jan 7, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was driving the truck and the dashboard said fuel filter at 0 % entering low power mode. The truck did not accelerate at all and stopped running within 5 minutes . The repair cost almost 9000.00 for a 100.00 fuel filter.
Corrective Action:
I was driving the truck and the dashboard said fuel filter at 0 % entering low power mode. The truck did not accelerate at all and stopped running within 5 minutes . The repair cost almost 9000.00 for a 100.00 fuel filter.
Additional Notes:
I was driving the truck and the dashboard said fuel filter at 0 % entering low power mode. The truck did not accelerate at all and stopped running within 5 minutes . The repair cost almost 9000.00 for a 100.00 fuel filter.
Mfg Campaign: 11624063
Recall Date: Nov 7, 2024
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving the truck and the dashboard said fuel filter at 0 % entering low power mode. The truck did not accelerate at all and stopped running within 5 minutes . The repair cost almost 9000.00 for a 100.00 fuel filter.
Corrective Action:
I was driving the truck and the dashboard said fuel filter at 0 % entering low power mode. The truck did not accelerate at all and stopped running within 5 minutes . The repair cost almost 9000.00 for a 100.00 fuel filter.
Additional Notes:
I was driving the truck and the dashboard said fuel filter at 0 % entering low power mode. The truck did not accelerate at all and stopped running within 5 minutes . The repair cost almost 9000.00 for a 100.00 fuel filter.
Mfg Campaign: 11624063
Recall Date: Nov 7, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The steering is very loose. There are multiple complaints about this. I owned a 2017 GMC 2500 before this and had the same issue. I have not brought this into a shop because I’m not looking forward to the diagnosis & cost. This has been an ongoing issue for years. GM needs to recall something in the steering box. Source: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The steering is very loose. There are multiple complaints about this. I owned a 2017 GMC 2500 before this and had the same issue. I have not brought this into a shop because I’m not looking forward to the diagnosis & cost. This has been an ongoing issue for years. GM needs to recall something in the steering box. Source: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The steering is very loose. There are multiple complaints about this. I owned a 2017 GMC 2500 before this and had the same issue. I have not brought this into a shop because I’m not looking forward to the diagnosis & cost. This has been an ongoing issue for years. GM needs to recall something in the steering box. Source: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588215
Recall Date: May 11, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Probable High Pressure Fuel Pump (CP4) failure resulting in the vehicle stalling without warning. This event has not yet occurred, however due to the high number of vehicles involved in the Stellantis recall which are using the same CP4 pumps which are known to fail, I am scared to drive my truck as the CP4 pump may fail at any time. I have spoken to MANY other GM truck owners who have experienced this failure and it has cost them tens of thousands of dollars. Please open a recall for the CP4 High Pressure Fuel Pump for 2011-2016 GM trucks using this HPFP. Thank you,
Corrective Action:
Probable High Pressure Fuel Pump (CP4) failure resulting in the vehicle stalling without warning. This event has not yet occurred, however due to the high number of vehicles involved in the Stellantis recall which are using the same CP4 pumps which are known to fail, I am scared to drive my truck as the CP4 pump may fail at any time. I have spoken to MANY other GM truck owners who have experienced this failure and it has cost them tens of thousands of dollars. Please open a recall for the CP4 High Pressure Fuel Pump for 2011-2016 GM trucks using this HPFP. Thank you,
Additional Notes:
Probable High Pressure Fuel Pump (CP4) failure resulting in the vehicle stalling without warning. This event has not yet occurred, however due to the high number of vehicles involved in the Stellantis recall which are using the same CP4 pumps which are known to fail, I am scared to drive my truck as the CP4 pump may fail at any time. I have spoken to MANY other GM truck owners who have experienced this failure and it has cost them tens of thousands of dollars. Please open a recall for the CP4 High Pressure Fuel Pump for 2011-2016 GM trucks using this HPFP. Thank you,
Mfg Campaign: 11549346
Recall Date: Oct 11, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Probable High Pressure Fuel Pump (CP4) failure resulting in the vehicle stalling without warning. This event has not yet occurred, however due to the high number of vehicles involved in the Stellantis recall which are using the same CP4 pumps which are known to fail, I am scared to drive my truck as the CP4 pump may fail at any time. I have spoken to MANY other GM truck owners who have experienced this failure and it has cost them tens of thousands of dollars. Please open a recall for the CP4 High Pressure Fuel Pump for 2011-2016 GM trucks using this HPFP. Thank you,
Corrective Action:
Probable High Pressure Fuel Pump (CP4) failure resulting in the vehicle stalling without warning. This event has not yet occurred, however due to the high number of vehicles involved in the Stellantis recall which are using the same CP4 pumps which are known to fail, I am scared to drive my truck as the CP4 pump may fail at any time. I have spoken to MANY other GM truck owners who have experienced this failure and it has cost them tens of thousands of dollars. Please open a recall for the CP4 High Pressure Fuel Pump for 2011-2016 GM trucks using this HPFP. Thank you,
Additional Notes:
Probable High Pressure Fuel Pump (CP4) failure resulting in the vehicle stalling without warning. This event has not yet occurred, however due to the high number of vehicles involved in the Stellantis recall which are using the same CP4 pumps which are known to fail, I am scared to drive my truck as the CP4 pump may fail at any time. I have spoken to MANY other GM truck owners who have experienced this failure and it has cost them tens of thousands of dollars. Please open a recall for the CP4 High Pressure Fuel Pump for 2011-2016 GM trucks using this HPFP. Thank you,
Mfg Campaign: 11549346
Recall Date: Oct 11, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
On June 27 2023 we we driving on a two lane highway pulling our travel trailer. We had driven 5 hrs the previous day parked unhooked and drove around the area with no issues. The following morning we left an were just entering the highway speed zone when the truck abruptly crossed the centreline. I managed to correct and stop n the shoulder and noticed 6-8” of play in the steering wheel. I dropped the trailer and slowly drove back to the town to try and see what the issue was. The vehicle continued to move left and right with no input from me. It was determined that the steering box was leaking and when steering was input a thumping could be felt in the tires but not in the steering wheel. The shop determined the box sector shaft adjustment shaft was nearly backed out completely. I contacted the dealership that services my truck about what should be done and they stated “replace the steering box” which we did. Had there been on coming traffic this would have been a fatal or serious collision and it is doubtful this defect would have surfaced as a causal factor.
Corrective Action:
On June 27 2023 we we driving on a two lane highway pulling our travel trailer. We had driven 5 hrs the previous day parked unhooked and drove around the area with no issues. The following morning we left an were just entering the highway speed zone when the truck abruptly crossed the centreline. I managed to correct and stop n the shoulder and noticed 6-8” of play in the steering wheel. I dropped the trailer and slowly drove back to the town to try and see what the issue was. The vehicle continued to move left and right with no input from me. It was determined that the steering box was leaking and when steering was input a thumping could be felt in the tires but not in the steering wheel. The shop determined the box sector shaft adjustment shaft was nearly backed out completely. I contacted the dealership that services my truck about what should be done and they stated “replace the steering box” which we did. Had there been on coming traffic this would have been a fatal or serious collision and it is doubtful this defect would have surfaced as a causal factor.
Additional Notes:
On June 27 2023 we we driving on a two lane highway pulling our travel trailer. We had driven 5 hrs the previous day parked unhooked and drove around the area with no issues. The following morning we left an were just entering the highway speed zone when the truck abruptly crossed the centreline. I managed to correct and stop n the shoulder and noticed 6-8” of play in the steering wheel. I dropped the trailer and slowly drove back to the town to try and see what the issue was. The vehicle continued to move left and right with no input from me. It was determined that the steering box was leaking and when steering was input a thumping could be felt in the tires but not in the steering wheel. The shop determined the box sector shaft adjustment shaft was nearly backed out completely. I contacted the dealership that services my truck about what should be done and they stated “replace the steering box” which we did. Had there been on coming traffic this would have been a fatal or serious collision and it is doubtful this defect would have surfaced as a causal factor.
Mfg Campaign: 11534373
Recall Date: Jul 25, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
There is excessive play in the steering causing the vehicle to wander. Problem is amplified at freeway speeds or while towing 5th-wheel. On some roads truck will pull one direction till change in road slop cause truck to swerve in opposite direction. Like many others have stated this is a dangerous situation. Problem has not been confirmed by service center on this truck, but manufacturer has issued TSB PIT5501E. There are no warnings messages.
Corrective Action:
There is excessive play in the steering causing the vehicle to wander. Problem is amplified at freeway speeds or while towing 5th-wheel. On some roads truck will pull one direction till change in road slop cause truck to swerve in opposite direction. Like many others have stated this is a dangerous situation. Problem has not been confirmed by service center on this truck, but manufacturer has issued TSB PIT5501E. There are no warnings messages.
Additional Notes:
There is excessive play in the steering causing the vehicle to wander. Problem is amplified at freeway speeds or while towing 5th-wheel. On some roads truck will pull one direction till change in road slop cause truck to swerve in opposite direction. Like many others have stated this is a dangerous situation. Problem has not been confirmed by service center on this truck, but manufacturer has issued TSB PIT5501E. There are no warnings messages.
Mfg Campaign: 11523579
Recall Date: May 23, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Rear passenger side, brakes, locking up keeping the truck from rolling. Replaced the brake fluid line and also both calipers. The brakes are still locking up.
Corrective Action:
Rear passenger side, brakes, locking up keeping the truck from rolling. Replaced the brake fluid line and also both calipers. The brakes are still locking up.
Additional Notes:
Rear passenger side, brakes, locking up keeping the truck from rolling. Replaced the brake fluid line and also both calipers. The brakes are still locking up.
Mfg Campaign: 11521829
Recall Date: May 13, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Rear passenger side, brakes, locking up keeping the truck from rolling. Replaced the brake fluid line and also both calipers. The brakes are still locking up.
Corrective Action:
Rear passenger side, brakes, locking up keeping the truck from rolling. Replaced the brake fluid line and also both calipers. The brakes are still locking up.
Additional Notes:
Rear passenger side, brakes, locking up keeping the truck from rolling. Replaced the brake fluid line and also both calipers. The brakes are still locking up.
Mfg Campaign: 11521829
Recall Date: May 13, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Plugs for brake/running/turn signal lights have moisture and road salt inside and corrode causing brake/running/turn signal light to not operate. I have cleaned the corrosion out multiple times, now the contacts inside the plug have corroded away with the only resolution being to replace the wire harness. Parts are available for inspection. My safety and the safety of others is at risk due to failure of lights to operate. I have not contacted a dealer or service center. I have diagnosed the problem myself and will repair myself when i receive the new wire harness. I have several other individuals who have experienced the same failure as described.
Corrective Action:
Plugs for brake/running/turn signal lights have moisture and road salt inside and corrode causing brake/running/turn signal light to not operate. I have cleaned the corrosion out multiple times, now the contacts inside the plug have corroded away with the only resolution being to replace the wire harness. Parts are available for inspection. My safety and the safety of others is at risk due to failure of lights to operate. I have not contacted a dealer or service center. I have diagnosed the problem myself and will repair myself when i receive the new wire harness. I have several other individuals who have experienced the same failure as described.
Additional Notes:
Plugs for brake/running/turn signal lights have moisture and road salt inside and corrode causing brake/running/turn signal light to not operate. I have cleaned the corrosion out multiple times, now the contacts inside the plug have corroded away with the only resolution being to replace the wire harness. Parts are available for inspection. My safety and the safety of others is at risk due to failure of lights to operate. I have not contacted a dealer or service center. I have diagnosed the problem myself and will repair myself when i receive the new wire harness. I have several other individuals who have experienced the same failure as described.
Mfg Campaign: 11506850
Recall Date: Feb 12, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Friday October 8th 2021, my truck shut off in the middle of Chesnee SC within 1/4 mile after filling up with diesel fuel at the Hot Spot in Chesnee. I had it towed to Burns Chevrolet in Gaffney SC for analysis. They determine it was the result of contamination in the fuel and that is not a warranty issue. I would agree that is not the responsibility of Chevrolet and I authorized them to make the repairs. They did what you would normally expect with the exception of one thing. They came back and said they had to replace the fuel transfer line between the fuel tanks. Said it was kinked. I questioned how water in the fuel could cause that to happen but they said the contamination was the root cause and I had to pay to fix that as well. I requested a sample of the contamination and all parts replaced. That charge was included on the invoice and I paid it. There are other issues with the quality of the service which included returning the next day because the water contamination light came on again. They had to bleed the newly installed fuel filter there in the parking lot and the light went off. When I got home and inspected the replaced parts, I found that the fuel transfer line not only was kinked, but also ruptured. I just retired from an OEM as a quality specialist, and many of my parts were safety critical. I would be willing to bet that the Tier 1 supplier does not have a ruptured fuel line ranked very high on their FEMA plan due to the probability of water causing a kink little on a rupture, but according to the Chevrolet technician that was the root cause, so they own it. I called Chevrolet corporate and informed them of my plan to report this incident. They opened an incident report, but failed to take any action to address my concerns. You will find when you check the dealers repairs to this vehicle, it has had several issues related to fuel problems. Due to space limitations on this page, I cannot tell you the whole story. Contact me and I can explain furthe
Corrective Action:
Friday October 8th 2021, my truck shut off in the middle of Chesnee SC within 1/4 mile after filling up with diesel fuel at the Hot Spot in Chesnee. I had it towed to Burns Chevrolet in Gaffney SC for analysis. They determine it was the result of contamination in the fuel and that is not a warranty issue. I would agree that is not the responsibility of Chevrolet and I authorized them to make the repairs. They did what you would normally expect with the exception of one thing. They came back and said they had to replace the fuel transfer line between the fuel tanks. Said it was kinked. I questioned how water in the fuel could cause that to happen but they said the contamination was the root cause and I had to pay to fix that as well. I requested a sample of the contamination and all parts replaced. That charge was included on the invoice and I paid it. There are other issues with the quality of the service which included returning the next day because the water contamination light came on again. They had to bleed the newly installed fuel filter there in the parking lot and the light went off. When I got home and inspected the replaced parts, I found that the fuel transfer line not only was kinked, but also ruptured. I just retired from an OEM as a quality specialist, and many of my parts were safety critical. I would be willing to bet that the Tier 1 supplier does not have a ruptured fuel line ranked very high on their FEMA plan due to the probability of water causing a kink little on a rupture, but according to the Chevrolet technician that was the root cause, so they own it. I called Chevrolet corporate and informed them of my plan to report this incident. They opened an incident report, but failed to take any action to address my concerns. You will find when you check the dealers repairs to this vehicle, it has had several issues related to fuel problems. Due to space limitations on this page, I cannot tell you the whole story. Contact me and I can explain furthe
Additional Notes:
Friday October 8th 2021, my truck shut off in the middle of Chesnee SC within 1/4 mile after filling up with diesel fuel at the Hot Spot in Chesnee. I had it towed to Burns Chevrolet in Gaffney SC for analysis. They determine it was the result of contamination in the fuel and that is not a warranty issue. I would agree that is not the responsibility of Chevrolet and I authorized them to make the repairs. They did what you would normally expect with the exception of one thing. They came back and said they had to replace the fuel transfer line between the fuel tanks. Said it was kinked. I questioned how water in the fuel could cause that to happen but they said the contamination was the root cause and I had to pay to fix that as well. I requested a sample of the contamination and all parts replaced. That charge was included on the invoice and I paid it. There are other issues with the quality of the service which included returning the next day because the water contamination light came on again. They had to bleed the newly installed fuel filter there in the parking lot and the light went off. When I got home and inspected the replaced parts, I found that the fuel transfer line not only was kinked, but also ruptured. I just retired from an OEM as a quality specialist, and many of my parts were safety critical. I would be willing to bet that the Tier 1 supplier does not have a ruptured fuel line ranked very high on their FEMA plan due to the probability of water causing a kink little on a rupture, but according to the Chevrolet technician that was the root cause, so they own it. I called Chevrolet corporate and informed them of my plan to report this incident. They opened an incident report, but failed to take any action to address my concerns. You will find when you check the dealers repairs to this vehicle, it has had several issues related to fuel problems. Due to space limitations on this page, I cannot tell you the whole story. Contact me and I can explain furthe
Mfg Campaign: 11449552
Recall Date: Jan 31, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
During snow removal the night of December 10, 2021 into the morning of December 11, 2021, vehicle was in reverse traveling approximately 10-20 mph (actual speed at impact is unknown). Upon impact with a tree in the rear of the truck, the airbag system in the vehicle was engaged. The seatbelts locked up, and the airbag chemicals in the steering wheel and front passenger airbag compartment were activated, however, none of the airbags physically deployed. Attached phots will show the source of impact. The frame is likely twisted. Additional photos attached show that the seat belts locked up and that the airbag system was engaged without deployment of bags. Currently working with Mankato Motors Co, 1815 Madison Ave, Mankato, MN 56001, with a phone number of 507-625-5641. Vehicle has not been inspected yet to provide full report of findings and damage assessment. Vehicle was drivable to move from incident location to my residents and current location of the vehicle is 638 Clay Ct., Mankato, MN 56001. Vehicle has been washed to show all damage and provide for ease of investigation and inspection.
Corrective Action:
During snow removal the night of December 10, 2021 into the morning of December 11, 2021, vehicle was in reverse traveling approximately 10-20 mph (actual speed at impact is unknown). Upon impact with a tree in the rear of the truck, the airbag system in the vehicle was engaged. The seatbelts locked up, and the airbag chemicals in the steering wheel and front passenger airbag compartment were activated, however, none of the airbags physically deployed. Attached phots will show the source of impact. The frame is likely twisted. Additional photos attached show that the seat belts locked up and that the airbag system was engaged without deployment of bags. Currently working with Mankato Motors Co, 1815 Madison Ave, Mankato, MN 56001, with a phone number of 507-625-5641. Vehicle has not been inspected yet to provide full report of findings and damage assessment. Vehicle was drivable to move from incident location to my residents and current location of the vehicle is 638 Clay Ct., Mankato, MN 56001. Vehicle has been washed to show all damage and provide for ease of investigation and inspection.
Additional Notes:
During snow removal the night of December 10, 2021 into the morning of December 11, 2021, vehicle was in reverse traveling approximately 10-20 mph (actual speed at impact is unknown). Upon impact with a tree in the rear of the truck, the airbag system in the vehicle was engaged. The seatbelts locked up, and the airbag chemicals in the steering wheel and front passenger airbag compartment were activated, however, none of the airbags physically deployed. Attached phots will show the source of impact. The frame is likely twisted. Additional photos attached show that the seat belts locked up and that the airbag system was engaged without deployment of bags. Currently working with Mankato Motors Co, 1815 Madison Ave, Mankato, MN 56001, with a phone number of 507-625-5641. Vehicle has not been inspected yet to provide full report of findings and damage assessment. Vehicle was drivable to move from incident location to my residents and current location of the vehicle is 638 Clay Ct., Mankato, MN 56001. Vehicle has been washed to show all damage and provide for ease of investigation and inspection.
Mfg Campaign: 11443651
Recall Date: Dec 13, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
During snow removal the night of December 10, 2021 into the morning of December 11, 2021, vehicle was in reverse traveling approximately 10-20 mph (actual speed at impact is unknown). Upon impact with a tree in the rear of the truck, the airbag system in the vehicle was engaged. The seatbelts locked up, and the airbag chemicals in the steering wheel and front passenger airbag compartment were activated, however, none of the airbags physically deployed. Attached phots will show the source of impact. The frame is likely twisted. Additional photos attached show that the seat belts locked up and that the airbag system was engaged without deployment of bags. Currently working with Mankato Motors Co, 1815 Madison Ave, Mankato, MN 56001, with a phone number of 507-625-5641. Vehicle has not been inspected yet to provide full report of findings and damage assessment. Vehicle was drivable to move from incident location to my residents and current location of the vehicle is 638 Clay Ct., Mankato, MN 56001. Vehicle has been washed to show all damage and provide for ease of investigation and inspection.
Corrective Action:
During snow removal the night of December 10, 2021 into the morning of December 11, 2021, vehicle was in reverse traveling approximately 10-20 mph (actual speed at impact is unknown). Upon impact with a tree in the rear of the truck, the airbag system in the vehicle was engaged. The seatbelts locked up, and the airbag chemicals in the steering wheel and front passenger airbag compartment were activated, however, none of the airbags physically deployed. Attached phots will show the source of impact. The frame is likely twisted. Additional photos attached show that the seat belts locked up and that the airbag system was engaged without deployment of bags. Currently working with Mankato Motors Co, 1815 Madison Ave, Mankato, MN 56001, with a phone number of 507-625-5641. Vehicle has not been inspected yet to provide full report of findings and damage assessment. Vehicle was drivable to move from incident location to my residents and current location of the vehicle is 638 Clay Ct., Mankato, MN 56001. Vehicle has been washed to show all damage and provide for ease of investigation and inspection.
Additional Notes:
During snow removal the night of December 10, 2021 into the morning of December 11, 2021, vehicle was in reverse traveling approximately 10-20 mph (actual speed at impact is unknown). Upon impact with a tree in the rear of the truck, the airbag system in the vehicle was engaged. The seatbelts locked up, and the airbag chemicals in the steering wheel and front passenger airbag compartment were activated, however, none of the airbags physically deployed. Attached phots will show the source of impact. The frame is likely twisted. Additional photos attached show that the seat belts locked up and that the airbag system was engaged without deployment of bags. Currently working with Mankato Motors Co, 1815 Madison Ave, Mankato, MN 56001, with a phone number of 507-625-5641. Vehicle has not been inspected yet to provide full report of findings and damage assessment. Vehicle was drivable to move from incident location to my residents and current location of the vehicle is 638 Clay Ct., Mankato, MN 56001. Vehicle has been washed to show all damage and provide for ease of investigation and inspection.
Mfg Campaign: 11443651
Recall Date: Dec 13, 2021
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
During snow removal the night of December 10, 2021 into the morning of December 11, 2021, vehicle was in reverse traveling approximately 10-20 mph (actual speed at impact is unknown). Upon impact with a tree in the rear of the truck, the airbag system in the vehicle was engaged. The seatbelts locked up, and the airbag chemicals in the steering wheel and front passenger airbag compartment were activated, however, none of the airbags physically deployed. Attached phots will show the source of impact. The frame is likely twisted. Additional photos attached show that the seat belts locked up and that the airbag system was engaged without deployment of bags. Currently working with Mankato Motors Co, 1815 Madison Ave, Mankato, MN 56001, with a phone number of 507-625-5641. Vehicle has not been inspected yet to provide full report of findings and damage assessment. Vehicle was drivable to move from incident location to my residents and current location of the vehicle is 638 Clay Ct., Mankato, MN 56001. Vehicle has been washed to show all damage and provide for ease of investigation and inspection.
Corrective Action:
During snow removal the night of December 10, 2021 into the morning of December 11, 2021, vehicle was in reverse traveling approximately 10-20 mph (actual speed at impact is unknown). Upon impact with a tree in the rear of the truck, the airbag system in the vehicle was engaged. The seatbelts locked up, and the airbag chemicals in the steering wheel and front passenger airbag compartment were activated, however, none of the airbags physically deployed. Attached phots will show the source of impact. The frame is likely twisted. Additional photos attached show that the seat belts locked up and that the airbag system was engaged without deployment of bags. Currently working with Mankato Motors Co, 1815 Madison Ave, Mankato, MN 56001, with a phone number of 507-625-5641. Vehicle has not been inspected yet to provide full report of findings and damage assessment. Vehicle was drivable to move from incident location to my residents and current location of the vehicle is 638 Clay Ct., Mankato, MN 56001. Vehicle has been washed to show all damage and provide for ease of investigation and inspection.
Additional Notes:
During snow removal the night of December 10, 2021 into the morning of December 11, 2021, vehicle was in reverse traveling approximately 10-20 mph (actual speed at impact is unknown). Upon impact with a tree in the rear of the truck, the airbag system in the vehicle was engaged. The seatbelts locked up, and the airbag chemicals in the steering wheel and front passenger airbag compartment were activated, however, none of the airbags physically deployed. Attached phots will show the source of impact. The frame is likely twisted. Additional photos attached show that the seat belts locked up and that the airbag system was engaged without deployment of bags. Currently working with Mankato Motors Co, 1815 Madison Ave, Mankato, MN 56001, with a phone number of 507-625-5641. Vehicle has not been inspected yet to provide full report of findings and damage assessment. Vehicle was drivable to move from incident location to my residents and current location of the vehicle is 638 Clay Ct., Mankato, MN 56001. Vehicle has been washed to show all damage and provide for ease of investigation and inspection.
Mfg Campaign: 11443651
Recall Date: Dec 13, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulling a trailer & when it does pop up, you lose all trailer brakes. I had the same problem with my 2010 Silverado, after numerous visits to the dealership & thousands of dollars & filed complaints with GM & NHTSA, nothing was done. When taken to the dealership, if the fault isn't on the screen, they claim they can't find or fix the problem. I pull a 10,000 pound 5th wheel, I need trailer brakes when I apply them.
Corrective Action:
Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulling a trailer & when it does pop up, you lose all trailer brakes. I had the same problem with my 2010 Silverado, after numerous visits to the dealership & thousands of dollars & filed complaints with GM & NHTSA, nothing was done. When taken to the dealership, if the fault isn't on the screen, they claim they can't find or fix the problem. I pull a 10,000 pound 5th wheel, I need trailer brakes when I apply them.
Additional Notes:
Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulling a trailer & when it does pop up, you lose all trailer brakes. I had the same problem with my 2010 Silverado, after numerous visits to the dealership & thousands of dollars & filed complaints with GM & NHTSA, nothing was done. When taken to the dealership, if the fault isn't on the screen, they claim they can't find or fix the problem. I pull a 10,000 pound 5th wheel, I need trailer brakes when I apply them.
Mfg Campaign: 11436323
Recall Date: Oct 11, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulling a trailer & when it does pop up, you lose all trailer brakes. I had the same problem with my 2010 Silverado, after numerous visits to the dealership & thousands of dollars & filed complaints with GM & NHTSA, nothing was done. When taken to the dealership, if the fault isn't on the screen, they claim they can't find or fix the problem. I pull a 10,000 pound 5th wheel, I need trailer brakes when I apply them.
Corrective Action:
Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulling a trailer & when it does pop up, you lose all trailer brakes. I had the same problem with my 2010 Silverado, after numerous visits to the dealership & thousands of dollars & filed complaints with GM & NHTSA, nothing was done. When taken to the dealership, if the fault isn't on the screen, they claim they can't find or fix the problem. I pull a 10,000 pound 5th wheel, I need trailer brakes when I apply them.
Additional Notes:
Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulling a trailer & when it does pop up, you lose all trailer brakes. I had the same problem with my 2010 Silverado, after numerous visits to the dealership & thousands of dollars & filed complaints with GM & NHTSA, nothing was done. When taken to the dealership, if the fault isn't on the screen, they claim they can't find or fix the problem. I pull a 10,000 pound 5th wheel, I need trailer brakes when I apply them.
Mfg Campaign: 11436323
Recall Date: Oct 11, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulling a trailer & when it does pop up, you lose all trailer brakes. I had the same problem with my 2010 Silverado, after numerous visits to the dealership & thousands of dollars & filed complaints with GM & NHTSA, nothing was done. When taken to the dealership, if the fault isn't on the screen, they claim they can't find or fix the problem. I pull a 10,000 pound 5th wheel, I need trailer brakes when I apply them.
Corrective Action:
Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulling a trailer & when it does pop up, you lose all trailer brakes. I had the same problem with my 2010 Silverado, after numerous visits to the dealership & thousands of dollars & filed complaints with GM & NHTSA, nothing was done. When taken to the dealership, if the fault isn't on the screen, they claim they can't find or fix the problem. I pull a 10,000 pound 5th wheel, I need trailer brakes when I apply them.
Additional Notes:
Driving my truck, without a trailer, the "Service Trailer Brakes Soon" fault came on my truck. This is a known problem that GM is aware of with their ITBC system for YEARS & have done selective recalls for. This a hazard to the motoring public. There is no warning when this fault happens while pulling a trailer & when it does pop up, you lose all trailer brakes. I had the same problem with my 2010 Silverado, after numerous visits to the dealership & thousands of dollars & filed complaints with GM & NHTSA, nothing was done. When taken to the dealership, if the fault isn't on the screen, they claim they can't find or fix the problem. I pull a 10,000 pound 5th wheel, I need trailer brakes when I apply them.
Mfg Campaign: 11436323
Recall Date: Oct 11, 2021
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