Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov
Mfg Campaign: N182204190
Recall Date: Feb 7, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
70 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
SERPENTINE BELT BROKE . I HAVE IT AVAILABLE. RECOMMENDED SERVICE IS 150K MILES OR 10 YEARS . IT BROKE AT 55K AND 5 YEARS. LOST BRAKE AND STEERING ASSIST. ALMOST IMPOSSIBLE TO STOP OR TURN VEHICLE. IT IS A DIESEL AND USES HYDRAULIC ASSIST. DEALER REPLACED BELT COULD NOT DETERMINE CAUSE OF PROBLEM. HAS NOT BEEN INSPECTED. NO WARNING.
Corrective Action:
SERPENTINE BELT BROKE . I HAVE IT AVAILABLE. RECOMMENDED SERVICE IS 150K MILES OR 10 YEARS . IT BROKE AT 55K AND 5 YEARS. LOST BRAKE AND STEERING ASSIST. ALMOST IMPOSSIBLE TO STOP OR TURN VEHICLE. IT IS A DIESEL AND USES HYDRAULIC ASSIST. DEALER REPLACED BELT COULD NOT DETERMINE CAUSE OF PROBLEM. HAS NOT BEEN INSPECTED. NO WARNING.
Additional Notes:
SERPENTINE BELT BROKE . I HAVE IT AVAILABLE. RECOMMENDED SERVICE IS 150K MILES OR 10 YEARS . IT BROKE AT 55K AND 5 YEARS. LOST BRAKE AND STEERING ASSIST. ALMOST IMPOSSIBLE TO STOP OR TURN VEHICLE. IT IS A DIESEL AND USES HYDRAULIC ASSIST. DEALER REPLACED BELT COULD NOT DETERMINE CAUSE OF PROBLEM. HAS NOT BEEN INSPECTED. NO WARNING.
Mfg Campaign: 11423931
Recall Date: Jul 8, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERPENTINE BELT BROKE . I HAVE IT AVAILABLE. RECOMMENDED SERVICE IS 150K MILES OR 10 YEARS . IT BROKE AT 55K AND 5 YEARS. LOST BRAKE AND STEERING ASSIST. ALMOST IMPOSSIBLE TO STOP OR TURN VEHICLE. IT IS A DIESEL AND USES HYDRAULIC ASSIST. DEALER REPLACED BELT COULD NOT DETERMINE CAUSE OF PROBLEM. HAS NOT BEEN INSPECTED. NO WARNING.
Corrective Action:
SERPENTINE BELT BROKE . I HAVE IT AVAILABLE. RECOMMENDED SERVICE IS 150K MILES OR 10 YEARS . IT BROKE AT 55K AND 5 YEARS. LOST BRAKE AND STEERING ASSIST. ALMOST IMPOSSIBLE TO STOP OR TURN VEHICLE. IT IS A DIESEL AND USES HYDRAULIC ASSIST. DEALER REPLACED BELT COULD NOT DETERMINE CAUSE OF PROBLEM. HAS NOT BEEN INSPECTED. NO WARNING.
Additional Notes:
SERPENTINE BELT BROKE . I HAVE IT AVAILABLE. RECOMMENDED SERVICE IS 150K MILES OR 10 YEARS . IT BROKE AT 55K AND 5 YEARS. LOST BRAKE AND STEERING ASSIST. ALMOST IMPOSSIBLE TO STOP OR TURN VEHICLE. IT IS A DIESEL AND USES HYDRAULIC ASSIST. DEALER REPLACED BELT COULD NOT DETERMINE CAUSE OF PROBLEM. HAS NOT BEEN INSPECTED. NO WARNING.
Mfg Campaign: 11423931
Recall Date: Jul 8, 2021
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
SERPENTINE BELT BROKE . I HAVE IT AVAILABLE. RECOMMENDED SERVICE IS 150K MILES OR 10 YEARS . IT BROKE AT 55K AND 5 YEARS. LOST BRAKE AND STEERING ASSIST. ALMOST IMPOSSIBLE TO STOP OR TURN VEHICLE. IT IS A DIESEL AND USES HYDRAULIC ASSIST. DEALER REPLACED BELT COULD NOT DETERMINE CAUSE OF PROBLEM. HAS NOT BEEN INSPECTED. NO WARNING.
Corrective Action:
SERPENTINE BELT BROKE . I HAVE IT AVAILABLE. RECOMMENDED SERVICE IS 150K MILES OR 10 YEARS . IT BROKE AT 55K AND 5 YEARS. LOST BRAKE AND STEERING ASSIST. ALMOST IMPOSSIBLE TO STOP OR TURN VEHICLE. IT IS A DIESEL AND USES HYDRAULIC ASSIST. DEALER REPLACED BELT COULD NOT DETERMINE CAUSE OF PROBLEM. HAS NOT BEEN INSPECTED. NO WARNING.
Additional Notes:
SERPENTINE BELT BROKE . I HAVE IT AVAILABLE. RECOMMENDED SERVICE IS 150K MILES OR 10 YEARS . IT BROKE AT 55K AND 5 YEARS. LOST BRAKE AND STEERING ASSIST. ALMOST IMPOSSIBLE TO STOP OR TURN VEHICLE. IT IS A DIESEL AND USES HYDRAULIC ASSIST. DEALER REPLACED BELT COULD NOT DETERMINE CAUSE OF PROBLEM. HAS NOT BEEN INSPECTED. NO WARNING.
Mfg Campaign: 11423931
Recall Date: Jul 8, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES ARE NOT EFFICIENT. THEY NEED ENORMOUS AMOUNT OF PRESSURE TO STOP. OR BRAKE PEDALS MUST BE APPLIED(PUMPED) SEVERAL TIMES TO STOP BETTER WITH LESS PRESSURE.
Corrective Action:
BRAKES ARE NOT EFFICIENT. THEY NEED ENORMOUS AMOUNT OF PRESSURE TO STOP. OR BRAKE PEDALS MUST BE APPLIED(PUMPED) SEVERAL TIMES TO STOP BETTER WITH LESS PRESSURE.
Additional Notes:
BRAKES ARE NOT EFFICIENT. THEY NEED ENORMOUS AMOUNT OF PRESSURE TO STOP. OR BRAKE PEDALS MUST BE APPLIED(PUMPED) SEVERAL TIMES TO STOP BETTER WITH LESS PRESSURE.
Mfg Campaign: 11388168
Recall Date: Jan 14, 2021
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVERS DOOR LATCH SCREWS HAVE LOOSENED- 1 OF 3 SCREWS MISSING. IF THE OTHER 2 BREAK OR FALL OUT, THE DRIVERS DOOR COULD OPEN UNEXPECTEDLY. THE TRUCK HAS LESS THAN 52,000MILES ON IT.
Corrective Action:
DRIVERS DOOR LATCH SCREWS HAVE LOOSENED- 1 OF 3 SCREWS MISSING. IF THE OTHER 2 BREAK OR FALL OUT, THE DRIVERS DOOR COULD OPEN UNEXPECTEDLY. THE TRUCK HAS LESS THAN 52,000MILES ON IT.
Additional Notes:
DRIVERS DOOR LATCH SCREWS HAVE LOOSENED- 1 OF 3 SCREWS MISSING. IF THE OTHER 2 BREAK OR FALL OUT, THE DRIVERS DOOR COULD OPEN UNEXPECTEDLY. THE TRUCK HAS LESS THAN 52,000MILES ON IT.
Mfg Campaign: 11300632
Recall Date: Jan 21, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I BOUGHT THIS TRUCK IN OCTOBER 2019. WHILE OUT ON THE TEST DRIVE, I NOTICED 2 TO 3 INCHES OF FREE PLAY IN THE STEERING WHEEL. I ASKED THEM TO LOOK INTO IT AND THEY FOUND A BOLT IN THE STEERING BOX HAD BACKED OUT ABOUT A HALF INCH ON IT'S OWN. THEY FOUND A TSB FROM GM SAYING TO USE LOCTITE ON THE BOLT. THEY FIXED IT AND EVERYTHING HAS BEEN GOOD FOR TWO MONTHS. I AM NOW STARTING TO FEEL FREE PLAY AGAIN AND THE STEERING ITSELF FEELS VERY LOOSE/ NO STIFFNESS AT ALL WHEN DRIVING AT ANY SPEED. I'VE SEEN MANY OWNERS IN MANY DIFFERENT FORUMS COMPLAIN ABOUT THE SAME ISSUE AND I FEAR FOR MY FAMILIES SAFETY WHEN TOWING OUR HEAVY CAMPER NEXT YEAR ON VACATION. GM NEEDS TO RECALL THIS ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED.
Corrective Action:
I BOUGHT THIS TRUCK IN OCTOBER 2019. WHILE OUT ON THE TEST DRIVE, I NOTICED 2 TO 3 INCHES OF FREE PLAY IN THE STEERING WHEEL. I ASKED THEM TO LOOK INTO IT AND THEY FOUND A BOLT IN THE STEERING BOX HAD BACKED OUT ABOUT A HALF INCH ON IT'S OWN. THEY FOUND A TSB FROM GM SAYING TO USE LOCTITE ON THE BOLT. THEY FIXED IT AND EVERYTHING HAS BEEN GOOD FOR TWO MONTHS. I AM NOW STARTING TO FEEL FREE PLAY AGAIN AND THE STEERING ITSELF FEELS VERY LOOSE/ NO STIFFNESS AT ALL WHEN DRIVING AT ANY SPEED. I'VE SEEN MANY OWNERS IN MANY DIFFERENT FORUMS COMPLAIN ABOUT THE SAME ISSUE AND I FEAR FOR MY FAMILIES SAFETY WHEN TOWING OUR HEAVY CAMPER NEXT YEAR ON VACATION. GM NEEDS TO RECALL THIS ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED.
Additional Notes:
I BOUGHT THIS TRUCK IN OCTOBER 2019. WHILE OUT ON THE TEST DRIVE, I NOTICED 2 TO 3 INCHES OF FREE PLAY IN THE STEERING WHEEL. I ASKED THEM TO LOOK INTO IT AND THEY FOUND A BOLT IN THE STEERING BOX HAD BACKED OUT ABOUT A HALF INCH ON IT'S OWN. THEY FOUND A TSB FROM GM SAYING TO USE LOCTITE ON THE BOLT. THEY FIXED IT AND EVERYTHING HAS BEEN GOOD FOR TWO MONTHS. I AM NOW STARTING TO FEEL FREE PLAY AGAIN AND THE STEERING ITSELF FEELS VERY LOOSE/ NO STIFFNESS AT ALL WHEN DRIVING AT ANY SPEED. I'VE SEEN MANY OWNERS IN MANY DIFFERENT FORUMS COMPLAIN ABOUT THE SAME ISSUE AND I FEAR FOR MY FAMILIES SAFETY WHEN TOWING OUR HEAVY CAMPER NEXT YEAR ON VACATION. GM NEEDS TO RECALL THIS ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED.
Mfg Campaign: 11288545
Recall Date: Dec 11, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY, VEHICLE FILLED WITH SMOKE ACCOMPANIED BY A STRONG BURNING ODOR. AT THE SAME TIME THE HVAC BLOWER STOPPED FUNCTIONING AND THE WINDSHIELD FOGGED UP. AFTER STOPPING THE VEHICLE, BURNED WIRES AND MELTED HARNESS CONNECTORS WHERE FOUND AT THE HVAC BLOWER THE HVAC BLOWER MOTOR OVERHEATED DUE TO A SHORT CAUSED BY REPEATED WATER INTRUSION FROM DEFECTIVE AND MISSING BODY SEAMS ALONG THE ROOF, COWL, AND NUMEROUS OTHER LOCATIONS. SAFETY BELT WARNING CHIMES REPEATEDLY FOR NO APPARENT REASON, MANY OTHER ELECTRONIC COMPONENTS INTERMITTENTLY FAIL OR OPERATE ERRATICALLY WHEN IT RAINS OR SNOWS. VEHICLE FLOOR FILLS WITH WATER FREQUENTLY. MOLD HAS STARTED GROWING UNDER CARPET. REPEATED ISSUES FROM DATE OF PURCHASE, ISSUES CONTINUE TO BE UNRESOLVED, DEALERSHIP HAS BEEN UNABLE TO IDENTIFY ALL LEAK SOURCES TO STOP WATER INTRUSION.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY, VEHICLE FILLED WITH SMOKE ACCOMPANIED BY A STRONG BURNING ODOR. AT THE SAME TIME THE HVAC BLOWER STOPPED FUNCTIONING AND THE WINDSHIELD FOGGED UP. AFTER STOPPING THE VEHICLE, BURNED WIRES AND MELTED HARNESS CONNECTORS WHERE FOUND AT THE HVAC BLOWER THE HVAC BLOWER MOTOR OVERHEATED DUE TO A SHORT CAUSED BY REPEATED WATER INTRUSION FROM DEFECTIVE AND MISSING BODY SEAMS ALONG THE ROOF, COWL, AND NUMEROUS OTHER LOCATIONS. SAFETY BELT WARNING CHIMES REPEATEDLY FOR NO APPARENT REASON, MANY OTHER ELECTRONIC COMPONENTS INTERMITTENTLY FAIL OR OPERATE ERRATICALLY WHEN IT RAINS OR SNOWS. VEHICLE FLOOR FILLS WITH WATER FREQUENTLY. MOLD HAS STARTED GROWING UNDER CARPET. REPEATED ISSUES FROM DATE OF PURCHASE, ISSUES CONTINUE TO BE UNRESOLVED, DEALERSHIP HAS BEEN UNABLE TO IDENTIFY ALL LEAK SOURCES TO STOP WATER INTRUSION.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY, VEHICLE FILLED WITH SMOKE ACCOMPANIED BY A STRONG BURNING ODOR. AT THE SAME TIME THE HVAC BLOWER STOPPED FUNCTIONING AND THE WINDSHIELD FOGGED UP. AFTER STOPPING THE VEHICLE, BURNED WIRES AND MELTED HARNESS CONNECTORS WHERE FOUND AT THE HVAC BLOWER THE HVAC BLOWER MOTOR OVERHEATED DUE TO A SHORT CAUSED BY REPEATED WATER INTRUSION FROM DEFECTIVE AND MISSING BODY SEAMS ALONG THE ROOF, COWL, AND NUMEROUS OTHER LOCATIONS. SAFETY BELT WARNING CHIMES REPEATEDLY FOR NO APPARENT REASON, MANY OTHER ELECTRONIC COMPONENTS INTERMITTENTLY FAIL OR OPERATE ERRATICALLY WHEN IT RAINS OR SNOWS. VEHICLE FLOOR FILLS WITH WATER FREQUENTLY. MOLD HAS STARTED GROWING UNDER CARPET. REPEATED ISSUES FROM DATE OF PURCHASE, ISSUES CONTINUE TO BE UNRESOLVED, DEALERSHIP HAS BEEN UNABLE TO IDENTIFY ALL LEAK SOURCES TO STOP WATER INTRUSION.
Mfg Campaign: 11281686
Recall Date: Nov 22, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY, VEHICLE FILLED WITH SMOKE ACCOMPANIED BY A STRONG BURNING ODOR. AT THE SAME TIME THE HVAC BLOWER STOPPED FUNCTIONING AND THE WINDSHIELD FOGGED UP. AFTER STOPPING THE VEHICLE, BURNED WIRES AND MELTED HARNESS CONNECTORS WHERE FOUND AT THE HVAC BLOWER THE HVAC BLOWER MOTOR OVERHEATED DUE TO A SHORT CAUSED BY REPEATED WATER INTRUSION FROM DEFECTIVE AND MISSING BODY SEAMS ALONG THE ROOF, COWL, AND NUMEROUS OTHER LOCATIONS. SAFETY BELT WARNING CHIMES REPEATEDLY FOR NO APPARENT REASON, MANY OTHER ELECTRONIC COMPONENTS INTERMITTENTLY FAIL OR OPERATE ERRATICALLY WHEN IT RAINS OR SNOWS. VEHICLE FLOOR FILLS WITH WATER FREQUENTLY. MOLD HAS STARTED GROWING UNDER CARPET. REPEATED ISSUES FROM DATE OF PURCHASE, ISSUES CONTINUE TO BE UNRESOLVED, DEALERSHIP HAS BEEN UNABLE TO IDENTIFY ALL LEAK SOURCES TO STOP WATER INTRUSION.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY, VEHICLE FILLED WITH SMOKE ACCOMPANIED BY A STRONG BURNING ODOR. AT THE SAME TIME THE HVAC BLOWER STOPPED FUNCTIONING AND THE WINDSHIELD FOGGED UP. AFTER STOPPING THE VEHICLE, BURNED WIRES AND MELTED HARNESS CONNECTORS WHERE FOUND AT THE HVAC BLOWER THE HVAC BLOWER MOTOR OVERHEATED DUE TO A SHORT CAUSED BY REPEATED WATER INTRUSION FROM DEFECTIVE AND MISSING BODY SEAMS ALONG THE ROOF, COWL, AND NUMEROUS OTHER LOCATIONS. SAFETY BELT WARNING CHIMES REPEATEDLY FOR NO APPARENT REASON, MANY OTHER ELECTRONIC COMPONENTS INTERMITTENTLY FAIL OR OPERATE ERRATICALLY WHEN IT RAINS OR SNOWS. VEHICLE FLOOR FILLS WITH WATER FREQUENTLY. MOLD HAS STARTED GROWING UNDER CARPET. REPEATED ISSUES FROM DATE OF PURCHASE, ISSUES CONTINUE TO BE UNRESOLVED, DEALERSHIP HAS BEEN UNABLE TO IDENTIFY ALL LEAK SOURCES TO STOP WATER INTRUSION.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY, VEHICLE FILLED WITH SMOKE ACCOMPANIED BY A STRONG BURNING ODOR. AT THE SAME TIME THE HVAC BLOWER STOPPED FUNCTIONING AND THE WINDSHIELD FOGGED UP. AFTER STOPPING THE VEHICLE, BURNED WIRES AND MELTED HARNESS CONNECTORS WHERE FOUND AT THE HVAC BLOWER THE HVAC BLOWER MOTOR OVERHEATED DUE TO A SHORT CAUSED BY REPEATED WATER INTRUSION FROM DEFECTIVE AND MISSING BODY SEAMS ALONG THE ROOF, COWL, AND NUMEROUS OTHER LOCATIONS. SAFETY BELT WARNING CHIMES REPEATEDLY FOR NO APPARENT REASON, MANY OTHER ELECTRONIC COMPONENTS INTERMITTENTLY FAIL OR OPERATE ERRATICALLY WHEN IT RAINS OR SNOWS. VEHICLE FLOOR FILLS WITH WATER FREQUENTLY. MOLD HAS STARTED GROWING UNDER CARPET. REPEATED ISSUES FROM DATE OF PURCHASE, ISSUES CONTINUE TO BE UNRESOLVED, DEALERSHIP HAS BEEN UNABLE TO IDENTIFY ALL LEAK SOURCES TO STOP WATER INTRUSION.
Mfg Campaign: 11281686
Recall Date: Nov 22, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON THE HIGHWAY, VEHICLE FILLED WITH SMOKE ACCOMPANIED BY A STRONG BURNING ODOR. AT THE SAME TIME THE HVAC BLOWER STOPPED FUNCTIONING AND THE WINDSHIELD FOGGED UP. AFTER STOPPING THE VEHICLE, BURNED WIRES AND MELTED HARNESS CONNECTORS WHERE FOUND AT THE HVAC BLOWER THE HVAC BLOWER MOTOR OVERHEATED DUE TO A SHORT CAUSED BY REPEATED WATER INTRUSION FROM DEFECTIVE AND MISSING BODY SEAMS ALONG THE ROOF, COWL, AND NUMEROUS OTHER LOCATIONS. SAFETY BELT WARNING CHIMES REPEATEDLY FOR NO APPARENT REASON, MANY OTHER ELECTRONIC COMPONENTS INTERMITTENTLY FAIL OR OPERATE ERRATICALLY WHEN IT RAINS OR SNOWS. VEHICLE FLOOR FILLS WITH WATER FREQUENTLY. MOLD HAS STARTED GROWING UNDER CARPET. REPEATED ISSUES FROM DATE OF PURCHASE, ISSUES CONTINUE TO BE UNRESOLVED, DEALERSHIP HAS BEEN UNABLE TO IDENTIFY ALL LEAK SOURCES TO STOP WATER INTRUSION.
Corrective Action:
WHILE DRIVING ON THE HIGHWAY, VEHICLE FILLED WITH SMOKE ACCOMPANIED BY A STRONG BURNING ODOR. AT THE SAME TIME THE HVAC BLOWER STOPPED FUNCTIONING AND THE WINDSHIELD FOGGED UP. AFTER STOPPING THE VEHICLE, BURNED WIRES AND MELTED HARNESS CONNECTORS WHERE FOUND AT THE HVAC BLOWER THE HVAC BLOWER MOTOR OVERHEATED DUE TO A SHORT CAUSED BY REPEATED WATER INTRUSION FROM DEFECTIVE AND MISSING BODY SEAMS ALONG THE ROOF, COWL, AND NUMEROUS OTHER LOCATIONS. SAFETY BELT WARNING CHIMES REPEATEDLY FOR NO APPARENT REASON, MANY OTHER ELECTRONIC COMPONENTS INTERMITTENTLY FAIL OR OPERATE ERRATICALLY WHEN IT RAINS OR SNOWS. VEHICLE FLOOR FILLS WITH WATER FREQUENTLY. MOLD HAS STARTED GROWING UNDER CARPET. REPEATED ISSUES FROM DATE OF PURCHASE, ISSUES CONTINUE TO BE UNRESOLVED, DEALERSHIP HAS BEEN UNABLE TO IDENTIFY ALL LEAK SOURCES TO STOP WATER INTRUSION.
Additional Notes:
WHILE DRIVING ON THE HIGHWAY, VEHICLE FILLED WITH SMOKE ACCOMPANIED BY A STRONG BURNING ODOR. AT THE SAME TIME THE HVAC BLOWER STOPPED FUNCTIONING AND THE WINDSHIELD FOGGED UP. AFTER STOPPING THE VEHICLE, BURNED WIRES AND MELTED HARNESS CONNECTORS WHERE FOUND AT THE HVAC BLOWER THE HVAC BLOWER MOTOR OVERHEATED DUE TO A SHORT CAUSED BY REPEATED WATER INTRUSION FROM DEFECTIVE AND MISSING BODY SEAMS ALONG THE ROOF, COWL, AND NUMEROUS OTHER LOCATIONS. SAFETY BELT WARNING CHIMES REPEATEDLY FOR NO APPARENT REASON, MANY OTHER ELECTRONIC COMPONENTS INTERMITTENTLY FAIL OR OPERATE ERRATICALLY WHEN IT RAINS OR SNOWS. VEHICLE FLOOR FILLS WITH WATER FREQUENTLY. MOLD HAS STARTED GROWING UNDER CARPET. REPEATED ISSUES FROM DATE OF PURCHASE, ISSUES CONTINUE TO BE UNRESOLVED, DEALERSHIP HAS BEEN UNABLE TO IDENTIFY ALL LEAK SOURCES TO STOP WATER INTRUSION.
Mfg Campaign: 11281686
Recall Date: Nov 22, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
EXCESS PLAY AND SLOPPY STEERING. LOOSE AND WORN PITMAN ARM AND IDLER ARM NEEDED REPLACEMENT AT 37,844 MILES. VEHICLE IS LIGHTLY USED AND NOT ABUSED OFF ROAD.
Corrective Action:
EXCESS PLAY AND SLOPPY STEERING. LOOSE AND WORN PITMAN ARM AND IDLER ARM NEEDED REPLACEMENT AT 37,844 MILES. VEHICLE IS LIGHTLY USED AND NOT ABUSED OFF ROAD.
Additional Notes:
EXCESS PLAY AND SLOPPY STEERING. LOOSE AND WORN PITMAN ARM AND IDLER ARM NEEDED REPLACEMENT AT 37,844 MILES. VEHICLE IS LIGHTLY USED AND NOT ABUSED OFF ROAD.
Mfg Campaign: 11233402
Recall Date: Jul 19, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED CARL BLACK CHEVROLET BUICK GMC AT (888) 457-2417 (LOCATED AT 1110 ROBERTS BLVD NW, KENNESAW, GA 30144) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED CARL BLACK CHEVROLET BUICK GMC AT (888) 457-2417 (LOCATED AT 1110 ROBERTS BLVD NW, KENNESAW, GA 30144) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED CARL BLACK CHEVROLET BUICK GMC AT (888) 457-2417 (LOCATED AT 1110 ROBERTS BLVD NW, KENNESAW, GA 30144) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11230952
Recall Date: Jul 11, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
SLOPPY LOOSE STEERING, SLACK ADJUSTER STUD LOOSENED 3/8 INCH, 3 TO 4 INCH STEERING PLAY. UNSAFE. LOCTITE FIX DOES NOT LAST. NEW RE-ENGINEERED GEAR BOX RECALL NEEDED.
Corrective Action:
SLOPPY LOOSE STEERING, SLACK ADJUSTER STUD LOOSENED 3/8 INCH, 3 TO 4 INCH STEERING PLAY. UNSAFE. LOCTITE FIX DOES NOT LAST. NEW RE-ENGINEERED GEAR BOX RECALL NEEDED.
Additional Notes:
SLOPPY LOOSE STEERING, SLACK ADJUSTER STUD LOOSENED 3/8 INCH, 3 TO 4 INCH STEERING PLAY. UNSAFE. LOCTITE FIX DOES NOT LAST. NEW RE-ENGINEERED GEAR BOX RECALL NEEDED.
Mfg Campaign: 11194303
Recall Date: Apr 6, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WOULD NOT MOVE AND BECAME STUCK WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE ROLLED AS SHE CONTINUED TO DEPRESS THE BRAKE PEDAL. THE VEHICLE FINALLY CAME TO A STOP AS IT APPROACHED AN INTERSECTION. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE BRAKES RETURNED TO NORMAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS LATER TAKEN TO GOSCH CHEVROLET OF HEMET (400 CARRIAGE CIR, HEMET, CA 92545, (951) 216-3486) WHERE IT WAS DIAGNOSED THAT A NEW BRAKE BOOSTER VACUUM PUMP NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THERE WAS SUSPICION THAT THE PUMP COULD FAIL AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE NUMBER WAS PROVIDED. THE CONTACT WAS INFORMED THAT A CASE MANAGER WOULD CALL HER. THE FAILURE MILEAGE WAS 44,444.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WOULD NOT MOVE AND BECAME STUCK WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE ROLLED AS SHE CONTINUED TO DEPRESS THE BRAKE PEDAL. THE VEHICLE FINALLY CAME TO A STOP AS IT APPROACHED AN INTERSECTION. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE BRAKES RETURNED TO NORMAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS LATER TAKEN TO GOSCH CHEVROLET OF HEMET (400 CARRIAGE CIR, HEMET, CA 92545, (951) 216-3486) WHERE IT WAS DIAGNOSED THAT A NEW BRAKE BOOSTER VACUUM PUMP NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THERE WAS SUSPICION THAT THE PUMP COULD FAIL AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE NUMBER WAS PROVIDED. THE CONTACT WAS INFORMED THAT A CASE MANAGER WOULD CALL HER. THE FAILURE MILEAGE WAS 44,444.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WOULD NOT MOVE AND BECAME STUCK WHEN THE CONTACT ATTEMPTED TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE ROLLED AS SHE CONTINUED TO DEPRESS THE BRAKE PEDAL. THE VEHICLE FINALLY CAME TO A STOP AS IT APPROACHED AN INTERSECTION. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE BRAKES RETURNED TO NORMAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS LATER TAKEN TO GOSCH CHEVROLET OF HEMET (400 CARRIAGE CIR, HEMET, CA 92545, (951) 216-3486) WHERE IT WAS DIAGNOSED THAT A NEW BRAKE BOOSTER VACUUM PUMP NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THERE WAS SUSPICION THAT THE PUMP COULD FAIL AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE NUMBER WAS PROVIDED. THE CONTACT WAS INFORMED THAT A CASE MANAGER WOULD CALL HER. THE FAILURE MILEAGE WAS 44,444.
Mfg Campaign: 11164844
Recall Date: Jan 7, 2019
General Motors, Llc
Defect Description:
WHEELS:RIM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT HE DROVE OUT OF TOWN AND, UPON HIS RETURN, HE NOTICED THAT THE TWO REAR RIMS WERE FRACTURED. THE VEHICLE WAS TAKEN TO COUNTRY CHEVROLET (880 S MAIN ST, COLVILLE, WA 99114, (509) 684-8404) WHERE IT WAS DIAGNOSED THAT THE TWO RIMS NEEDED TO BE REPLACED. THE CONTACT WANTED FOUR NEW RIMS INSTEAD, BUT CHEVROLET DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,000. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT HE DROVE OUT OF TOWN AND, UPON HIS RETURN, HE NOTICED THAT THE TWO REAR RIMS WERE FRACTURED. THE VEHICLE WAS TAKEN TO COUNTRY CHEVROLET (880 S MAIN ST, COLVILLE, WA 99114, (509) 684-8404) WHERE IT WAS DIAGNOSED THAT THE TWO RIMS NEEDED TO BE REPLACED. THE CONTACT WANTED FOUR NEW RIMS INSTEAD, BUT CHEVROLET DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,000. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT HE DROVE OUT OF TOWN AND, UPON HIS RETURN, HE NOTICED THAT THE TWO REAR RIMS WERE FRACTURED. THE VEHICLE WAS TAKEN TO COUNTRY CHEVROLET (880 S MAIN ST, COLVILLE, WA 99114, (509) 684-8404) WHERE IT WAS DIAGNOSED THAT THE TWO RIMS NEEDED TO BE REPLACED. THE CONTACT WANTED FOUR NEW RIMS INSTEAD, BUT CHEVROLET DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,000. *TT*JB
Mfg Campaign: 11160822
Recall Date: Dec 11, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT HE DROVE OUT OF TOWN AND, UPON HIS RETURN, HE NOTICED THAT THE TWO REAR RIMS WERE FRACTURED. THE VEHICLE WAS TAKEN TO COUNTRY CHEVROLET (880 S MAIN ST, COLVILLE, WA 99114, (509) 684-8404) WHERE IT WAS DIAGNOSED THAT THE TWO RIMS NEEDED TO BE REPLACED. THE CONTACT WANTED FOUR NEW RIMS INSTEAD, BUT CHEVROLET DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,000. *TT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT HE DROVE OUT OF TOWN AND, UPON HIS RETURN, HE NOTICED THAT THE TWO REAR RIMS WERE FRACTURED. THE VEHICLE WAS TAKEN TO COUNTRY CHEVROLET (880 S MAIN ST, COLVILLE, WA 99114, (509) 684-8404) WHERE IT WAS DIAGNOSED THAT THE TWO RIMS NEEDED TO BE REPLACED. THE CONTACT WANTED FOUR NEW RIMS INSTEAD, BUT CHEVROLET DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,000. *TT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT HE DROVE OUT OF TOWN AND, UPON HIS RETURN, HE NOTICED THAT THE TWO REAR RIMS WERE FRACTURED. THE VEHICLE WAS TAKEN TO COUNTRY CHEVROLET (880 S MAIN ST, COLVILLE, WA 99114, (509) 684-8404) WHERE IT WAS DIAGNOSED THAT THE TWO RIMS NEEDED TO BE REPLACED. THE CONTACT WANTED FOUR NEW RIMS INSTEAD, BUT CHEVROLET DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 35,000. *TT*JB
Mfg Campaign: 11160822
Recall Date: Dec 11, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 65 MPH, THE REDUCED ENGINE POWER MODE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MEDVED CHEVROLET BUICK GMC (LOCATED AT 1506 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) WHERE IT WAS DIAGNOSED THAT THE INDIRECT FUEL INJECTOR FILTER AND A FRACTURED PARTICULATE FILTER NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-467007708. THE APPROXIMATE FAILURE MILEAGE WAS 50,486.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 65 MPH, THE REDUCED ENGINE POWER MODE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MEDVED CHEVROLET BUICK GMC (LOCATED AT 1506 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) WHERE IT WAS DIAGNOSED THAT THE INDIRECT FUEL INJECTOR FILTER AND A FRACTURED PARTICULATE FILTER NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-467007708. THE APPROXIMATE FAILURE MILEAGE WAS 50,486.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 65 MPH, THE REDUCED ENGINE POWER MODE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MEDVED CHEVROLET BUICK GMC (LOCATED AT 1506 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) WHERE IT WAS DIAGNOSED THAT THE INDIRECT FUEL INJECTOR FILTER AND A FRACTURED PARTICULATE FILTER NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 8-467007708. THE APPROXIMATE FAILURE MILEAGE WAS 50,486.
Mfg Campaign: 11133347
Recall Date: Oct 4, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BOUGHT TRUCK NEW. BOUGHT A BRAND NEW FIFTH WHEEL TRAILER TO TOW. SOMETIMES WHILE TOWING THE TRAILER, THE TRUCK WILL "SHUDDER" WHILE DRIVING AT HIGHWAY SPEED. THIS HAS HAPPENED MAYBE 3 OR 4 TIMES IN THE 2 YEARS THAT I HAVE HAD THE TRUCK AND TRAILER. IT "SHUDDERS" BAD ENOUGH THAT IT HAS NEARLY CAUSED AN ACCIDENT. WHEN IT DOES THIS, THE STABILITRAK, TRACTION CONTROL AND ALL MY GAUGES COME ON. THE SPEEDOMETER AND TACH RESET. ALL THIS WHILE DRIVING. BROUGHT TO THE DEALERSHIP AND ALL THEY DO IS POINT THE FINGER AT THE TRAILER MANUFACTURER. TRAILER MANUFACTURER SAYS THEY ARE AWARE OF THE ISSUE, AND IT IS ONLY HAPPENING TO CHEVY TRUCKS THIS HAS BEEN AN ISSUE SINCE I BOUGHT THE TRUCK AND TRAILER
Corrective Action:
BOUGHT TRUCK NEW. BOUGHT A BRAND NEW FIFTH WHEEL TRAILER TO TOW. SOMETIMES WHILE TOWING THE TRAILER, THE TRUCK WILL "SHUDDER" WHILE DRIVING AT HIGHWAY SPEED. THIS HAS HAPPENED MAYBE 3 OR 4 TIMES IN THE 2 YEARS THAT I HAVE HAD THE TRUCK AND TRAILER. IT "SHUDDERS" BAD ENOUGH THAT IT HAS NEARLY CAUSED AN ACCIDENT. WHEN IT DOES THIS, THE STABILITRAK, TRACTION CONTROL AND ALL MY GAUGES COME ON. THE SPEEDOMETER AND TACH RESET. ALL THIS WHILE DRIVING. BROUGHT TO THE DEALERSHIP AND ALL THEY DO IS POINT THE FINGER AT THE TRAILER MANUFACTURER. TRAILER MANUFACTURER SAYS THEY ARE AWARE OF THE ISSUE, AND IT IS ONLY HAPPENING TO CHEVY TRUCKS THIS HAS BEEN AN ISSUE SINCE I BOUGHT THE TRUCK AND TRAILER
Additional Notes:
BOUGHT TRUCK NEW. BOUGHT A BRAND NEW FIFTH WHEEL TRAILER TO TOW. SOMETIMES WHILE TOWING THE TRAILER, THE TRUCK WILL "SHUDDER" WHILE DRIVING AT HIGHWAY SPEED. THIS HAS HAPPENED MAYBE 3 OR 4 TIMES IN THE 2 YEARS THAT I HAVE HAD THE TRUCK AND TRAILER. IT "SHUDDERS" BAD ENOUGH THAT IT HAS NEARLY CAUSED AN ACCIDENT. WHEN IT DOES THIS, THE STABILITRAK, TRACTION CONTROL AND ALL MY GAUGES COME ON. THE SPEEDOMETER AND TACH RESET. ALL THIS WHILE DRIVING. BROUGHT TO THE DEALERSHIP AND ALL THEY DO IS POINT THE FINGER AT THE TRAILER MANUFACTURER. TRAILER MANUFACTURER SAYS THEY ARE AWARE OF THE ISSUE, AND IT IS ONLY HAPPENING TO CHEVY TRUCKS THIS HAS BEEN AN ISSUE SINCE I BOUGHT THE TRUCK AND TRAILER
Mfg Campaign: 11121154
Recall Date: Aug 20, 2018
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
BOUGHT TRUCK NEW. BOUGHT A BRAND NEW FIFTH WHEEL TRAILER TO TOW. SOMETIMES WHILE TOWING THE TRAILER, THE TRUCK WILL "SHUDDER" WHILE DRIVING AT HIGHWAY SPEED. THIS HAS HAPPENED MAYBE 3 OR 4 TIMES IN THE 2 YEARS THAT I HAVE HAD THE TRUCK AND TRAILER. IT "SHUDDERS" BAD ENOUGH THAT IT HAS NEARLY CAUSED AN ACCIDENT. WHEN IT DOES THIS, THE STABILITRAK, TRACTION CONTROL AND ALL MY GAUGES COME ON. THE SPEEDOMETER AND TACH RESET. ALL THIS WHILE DRIVING. BROUGHT TO THE DEALERSHIP AND ALL THEY DO IS POINT THE FINGER AT THE TRAILER MANUFACTURER. TRAILER MANUFACTURER SAYS THEY ARE AWARE OF THE ISSUE, AND IT IS ONLY HAPPENING TO CHEVY TRUCKS THIS HAS BEEN AN ISSUE SINCE I BOUGHT THE TRUCK AND TRAILER
Corrective Action:
BOUGHT TRUCK NEW. BOUGHT A BRAND NEW FIFTH WHEEL TRAILER TO TOW. SOMETIMES WHILE TOWING THE TRAILER, THE TRUCK WILL "SHUDDER" WHILE DRIVING AT HIGHWAY SPEED. THIS HAS HAPPENED MAYBE 3 OR 4 TIMES IN THE 2 YEARS THAT I HAVE HAD THE TRUCK AND TRAILER. IT "SHUDDERS" BAD ENOUGH THAT IT HAS NEARLY CAUSED AN ACCIDENT. WHEN IT DOES THIS, THE STABILITRAK, TRACTION CONTROL AND ALL MY GAUGES COME ON. THE SPEEDOMETER AND TACH RESET. ALL THIS WHILE DRIVING. BROUGHT TO THE DEALERSHIP AND ALL THEY DO IS POINT THE FINGER AT THE TRAILER MANUFACTURER. TRAILER MANUFACTURER SAYS THEY ARE AWARE OF THE ISSUE, AND IT IS ONLY HAPPENING TO CHEVY TRUCKS THIS HAS BEEN AN ISSUE SINCE I BOUGHT THE TRUCK AND TRAILER
Additional Notes:
BOUGHT TRUCK NEW. BOUGHT A BRAND NEW FIFTH WHEEL TRAILER TO TOW. SOMETIMES WHILE TOWING THE TRAILER, THE TRUCK WILL "SHUDDER" WHILE DRIVING AT HIGHWAY SPEED. THIS HAS HAPPENED MAYBE 3 OR 4 TIMES IN THE 2 YEARS THAT I HAVE HAD THE TRUCK AND TRAILER. IT "SHUDDERS" BAD ENOUGH THAT IT HAS NEARLY CAUSED AN ACCIDENT. WHEN IT DOES THIS, THE STABILITRAK, TRACTION CONTROL AND ALL MY GAUGES COME ON. THE SPEEDOMETER AND TACH RESET. ALL THIS WHILE DRIVING. BROUGHT TO THE DEALERSHIP AND ALL THEY DO IS POINT THE FINGER AT THE TRAILER MANUFACTURER. TRAILER MANUFACTURER SAYS THEY ARE AWARE OF THE ISSUE, AND IT IS ONLY HAPPENING TO CHEVY TRUCKS THIS HAS BEEN AN ISSUE SINCE I BOUGHT THE TRUCK AND TRAILER
Mfg Campaign: 11121154
Recall Date: Aug 20, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
STEERING IS ALWAYS A BIT LOOSE. AT ONLY 70,000 THE ABS AND STABILITRAK WARNINGS CAME ON. TOOK THE VEHICLE TO THE DEALER AND LEARNED THAT THE PITMAN SHAFT IS BACKING ITSELF OUT OF THE STEERING ASSEMBLY. NOT COVERED BY WARRANTY. YET, CHEVY HAS 6 TSBS ON THIS ISSUE (THE LATEST SAYING TO USE SOME LOCK-TITE ON IT); THEY HAD A NEWLY DESIGNED PART; AND, CHECKING INVENTORY YOU LEARN THAT DEALERS HAVE NEW STEERING ASSEMBLIES IN INVENTORY FOR 2016 AND 2017. SEEMS AS THOUGH CHEVY KNOWS IT HAS A SERIOUS SAFETY/STEERING ISSUE AND HAVE MADE A BUSINESS DECISION TO NOT RECALL UNTIL THERE IS A CATASTROPHIC FAILURE AND PEOPLE DIE. THERE ARE OTHER REPORTS ON THIS SITE OF FAILURES AT MILEAGES FROM 1700 ON UP. THIS CLEARLY IS THE RESULTS OF A DESIGN OR SYSTEM FLAW AND IS SYSTEMIC. THIS MATTER NEEDS TO BE INVESTIGATED.
Corrective Action:
STEERING IS ALWAYS A BIT LOOSE. AT ONLY 70,000 THE ABS AND STABILITRAK WARNINGS CAME ON. TOOK THE VEHICLE TO THE DEALER AND LEARNED THAT THE PITMAN SHAFT IS BACKING ITSELF OUT OF THE STEERING ASSEMBLY. NOT COVERED BY WARRANTY. YET, CHEVY HAS 6 TSBS ON THIS ISSUE (THE LATEST SAYING TO USE SOME LOCK-TITE ON IT); THEY HAD A NEWLY DESIGNED PART; AND, CHECKING INVENTORY YOU LEARN THAT DEALERS HAVE NEW STEERING ASSEMBLIES IN INVENTORY FOR 2016 AND 2017. SEEMS AS THOUGH CHEVY KNOWS IT HAS A SERIOUS SAFETY/STEERING ISSUE AND HAVE MADE A BUSINESS DECISION TO NOT RECALL UNTIL THERE IS A CATASTROPHIC FAILURE AND PEOPLE DIE. THERE ARE OTHER REPORTS ON THIS SITE OF FAILURES AT MILEAGES FROM 1700 ON UP. THIS CLEARLY IS THE RESULTS OF A DESIGN OR SYSTEM FLAW AND IS SYSTEMIC. THIS MATTER NEEDS TO BE INVESTIGATED.
Additional Notes:
STEERING IS ALWAYS A BIT LOOSE. AT ONLY 70,000 THE ABS AND STABILITRAK WARNINGS CAME ON. TOOK THE VEHICLE TO THE DEALER AND LEARNED THAT THE PITMAN SHAFT IS BACKING ITSELF OUT OF THE STEERING ASSEMBLY. NOT COVERED BY WARRANTY. YET, CHEVY HAS 6 TSBS ON THIS ISSUE (THE LATEST SAYING TO USE SOME LOCK-TITE ON IT); THEY HAD A NEWLY DESIGNED PART; AND, CHECKING INVENTORY YOU LEARN THAT DEALERS HAVE NEW STEERING ASSEMBLIES IN INVENTORY FOR 2016 AND 2017. SEEMS AS THOUGH CHEVY KNOWS IT HAS A SERIOUS SAFETY/STEERING ISSUE AND HAVE MADE A BUSINESS DECISION TO NOT RECALL UNTIL THERE IS A CATASTROPHIC FAILURE AND PEOPLE DIE. THERE ARE OTHER REPORTS ON THIS SITE OF FAILURES AT MILEAGES FROM 1700 ON UP. THIS CLEARLY IS THE RESULTS OF A DESIGN OR SYSTEM FLAW AND IS SYSTEMIC. THIS MATTER NEEDS TO BE INVESTIGATED.
Mfg Campaign: 11115441
Recall Date: Aug 2, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
HELLO I PURCHASED A BRAND NEW 2016 CHEVROLET SILVERADO K3500 LTZ DUALLY FROM (XXXX) IN LAKEVILLE, MN FEB 2017 I HAD APPROXIMATELY 25K MILES ON IT AND I HAD NOTICED THE FRONT TIRES WERE STARTING TO FEATHER AND MAKING A STRANGE NOISE AND THE TREAD STARED TO CHUNK OFF. SO I BROUGHT IT IN TO THE ABOVE DEALER AND THEY GET MICHELIN TO COVER 30% FOR A NEW SET OF FRONT TIRES WHICH STILL COST ME APPROX. $700.00. WELL 6 MONTHS LATER I HAVE 21K MILES ON THE NEW TIRES AND THEY ARE STARTING TO DO THE SAME THING I BROUGHT THE TRUCK IN TO THE DEALER TWO WEEKS AGO TO HAVE THEM ASSESS THE SITUATION AND HAVE YET TO HEAR BACK FROM THEM. SO ONE WEEK AGO TODAY I CALLED GM DIRECTLY AND THEY TOLD ME THEY WOULD CALL BACK WITH IN TWO BUSINESS DAYS AND OR NO LATER THAN FRIDAY. WELL FRIDAY HAS PASSED I DO NOT KNOW WHAT TO DO I USE THIS TRUCK TO MAKE MY LIVING AND I AM VERY CONCERNED ABOUT SAFETY AND THE PRE MATURE WEAR ON THE TRUCKS FRONT END COMPONENTS. THERE IS A STRANGE VIBRATION IN THE FRONT END AND IT PULLS TO ONE SIDE OR THE OTHER ON THE FREEWAY THE DEALER HAS ALIGNED THE FRONT END WITH NO RESULTS.
Corrective Action:
HELLO I PURCHASED A BRAND NEW 2016 CHEVROLET SILVERADO K3500 LTZ DUALLY FROM (XXXX) IN LAKEVILLE, MN FEB 2017 I HAD APPROXIMATELY 25K MILES ON IT AND I HAD NOTICED THE FRONT TIRES WERE STARTING TO FEATHER AND MAKING A STRANGE NOISE AND THE TREAD STARED TO CHUNK OFF. SO I BROUGHT IT IN TO THE ABOVE DEALER AND THEY GET MICHELIN TO COVER 30% FOR A NEW SET OF FRONT TIRES WHICH STILL COST ME APPROX. $700.00. WELL 6 MONTHS LATER I HAVE 21K MILES ON THE NEW TIRES AND THEY ARE STARTING TO DO THE SAME THING I BROUGHT THE TRUCK IN TO THE DEALER TWO WEEKS AGO TO HAVE THEM ASSESS THE SITUATION AND HAVE YET TO HEAR BACK FROM THEM. SO ONE WEEK AGO TODAY I CALLED GM DIRECTLY AND THEY TOLD ME THEY WOULD CALL BACK WITH IN TWO BUSINESS DAYS AND OR NO LATER THAN FRIDAY. WELL FRIDAY HAS PASSED I DO NOT KNOW WHAT TO DO I USE THIS TRUCK TO MAKE MY LIVING AND I AM VERY CONCERNED ABOUT SAFETY AND THE PRE MATURE WEAR ON THE TRUCKS FRONT END COMPONENTS. THERE IS A STRANGE VIBRATION IN THE FRONT END AND IT PULLS TO ONE SIDE OR THE OTHER ON THE FREEWAY THE DEALER HAS ALIGNED THE FRONT END WITH NO RESULTS.
Additional Notes:
HELLO I PURCHASED A BRAND NEW 2016 CHEVROLET SILVERADO K3500 LTZ DUALLY FROM (XXXX) IN LAKEVILLE, MN FEB 2017 I HAD APPROXIMATELY 25K MILES ON IT AND I HAD NOTICED THE FRONT TIRES WERE STARTING TO FEATHER AND MAKING A STRANGE NOISE AND THE TREAD STARED TO CHUNK OFF. SO I BROUGHT IT IN TO THE ABOVE DEALER AND THEY GET MICHELIN TO COVER 30% FOR A NEW SET OF FRONT TIRES WHICH STILL COST ME APPROX. $700.00. WELL 6 MONTHS LATER I HAVE 21K MILES ON THE NEW TIRES AND THEY ARE STARTING TO DO THE SAME THING I BROUGHT THE TRUCK IN TO THE DEALER TWO WEEKS AGO TO HAVE THEM ASSESS THE SITUATION AND HAVE YET TO HEAR BACK FROM THEM. SO ONE WEEK AGO TODAY I CALLED GM DIRECTLY AND THEY TOLD ME THEY WOULD CALL BACK WITH IN TWO BUSINESS DAYS AND OR NO LATER THAN FRIDAY. WELL FRIDAY HAS PASSED I DO NOT KNOW WHAT TO DO I USE THIS TRUCK TO MAKE MY LIVING AND I AM VERY CONCERNED ABOUT SAFETY AND THE PRE MATURE WEAR ON THE TRUCKS FRONT END COMPONENTS. THERE IS A STRANGE VIBRATION IN THE FRONT END AND IT PULLS TO ONE SIDE OR THE OTHER ON THE FREEWAY THE DEALER HAS ALIGNED THE FRONT END WITH NO RESULTS.
Mfg Campaign: 11114708
Recall Date: Jul 31, 2018
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