Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N202324251
Recall Date: Jul 1, 2021
General Motors Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov
Mfg Campaign: N182204190
Recall Date: Feb 7, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18278
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20760
Recall Date: Feb 5, 2016
Consumer Complaints
70 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 40-45 MPH, THE REDUCED ENGINE SPEED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HERB EASLEY MOTORS (1125 CENTRAL E FWY, WICHITA FALLS, TX 76306, (940) 723-6631) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CONTAMINATION OF METAL SHAVINGS IN THE FUEL PUMP AND FUEL RAILS. IN ADDITION, THE FAN CLUTCH FAILED AND NEEDED TO BE REPLACED, INCLUDING THE ENTIRE FUEL SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CASE NUMBER: 8-4064184145 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 40-45 MPH, THE REDUCED ENGINE SPEED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HERB EASLEY MOTORS (1125 CENTRAL E FWY, WICHITA FALLS, TX 76306, (940) 723-6631) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CONTAMINATION OF METAL SHAVINGS IN THE FUEL PUMP AND FUEL RAILS. IN ADDITION, THE FAN CLUTCH FAILED AND NEEDED TO BE REPLACED, INCLUDING THE ENTIRE FUEL SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CASE NUMBER: 8-4064184145 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 40-45 MPH, THE REDUCED ENGINE SPEED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HERB EASLEY MOTORS (1125 CENTRAL E FWY, WICHITA FALLS, TX 76306, (940) 723-6631) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CONTAMINATION OF METAL SHAVINGS IN THE FUEL PUMP AND FUEL RAILS. IN ADDITION, THE FAN CLUTCH FAILED AND NEEDED TO BE REPLACED, INCLUDING THE ENTIRE FUEL SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CASE NUMBER: 8-4064184145 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Mfg Campaign: 11084287
Recall Date: Apr 10, 2018
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 40-45 MPH, THE REDUCED ENGINE SPEED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HERB EASLEY MOTORS (1125 CENTRAL E FWY, WICHITA FALLS, TX 76306, (940) 723-6631) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CONTAMINATION OF METAL SHAVINGS IN THE FUEL PUMP AND FUEL RAILS. IN ADDITION, THE FAN CLUTCH FAILED AND NEEDED TO BE REPLACED, INCLUDING THE ENTIRE FUEL SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CASE NUMBER: 8-4064184145 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 40-45 MPH, THE REDUCED ENGINE SPEED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HERB EASLEY MOTORS (1125 CENTRAL E FWY, WICHITA FALLS, TX 76306, (940) 723-6631) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CONTAMINATION OF METAL SHAVINGS IN THE FUEL PUMP AND FUEL RAILS. IN ADDITION, THE FAN CLUTCH FAILED AND NEEDED TO BE REPLACED, INCLUDING THE ENTIRE FUEL SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CASE NUMBER: 8-4064184145 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 40-45 MPH, THE REDUCED ENGINE SPEED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HERB EASLEY MOTORS (1125 CENTRAL E FWY, WICHITA FALLS, TX 76306, (940) 723-6631) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CONTAMINATION OF METAL SHAVINGS IN THE FUEL PUMP AND FUEL RAILS. IN ADDITION, THE FAN CLUTCH FAILED AND NEEDED TO BE REPLACED, INCLUDING THE ENTIRE FUEL SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CASE NUMBER: 8-4064184145 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Mfg Campaign: 11084287
Recall Date: Apr 10, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 40-45 MPH, THE REDUCED ENGINE SPEED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HERB EASLEY MOTORS (1125 CENTRAL E FWY, WICHITA FALLS, TX 76306, (940) 723-6631) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CONTAMINATION OF METAL SHAVINGS IN THE FUEL PUMP AND FUEL RAILS. IN ADDITION, THE FAN CLUTCH FAILED AND NEEDED TO BE REPLACED, INCLUDING THE ENTIRE FUEL SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CASE NUMBER: 8-4064184145 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 40-45 MPH, THE REDUCED ENGINE SPEED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HERB EASLEY MOTORS (1125 CENTRAL E FWY, WICHITA FALLS, TX 76306, (940) 723-6631) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CONTAMINATION OF METAL SHAVINGS IN THE FUEL PUMP AND FUEL RAILS. IN ADDITION, THE FAN CLUTCH FAILED AND NEEDED TO BE REPLACED, INCLUDING THE ENTIRE FUEL SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CASE NUMBER: 8-4064184145 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING 40-45 MPH, THE REDUCED ENGINE SPEED WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO HERB EASLEY MOTORS (1125 CENTRAL E FWY, WICHITA FALLS, TX 76306, (940) 723-6631) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO CONTAMINATION OF METAL SHAVINGS IN THE FUEL PUMP AND FUEL RAILS. IN ADDITION, THE FAN CLUTCH FAILED AND NEEDED TO BE REPLACED, INCLUDING THE ENTIRE FUEL SYSTEM. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CASE NUMBER: 8-4064184145 WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Mfg Campaign: 11084287
Recall Date: Apr 10, 2018
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AT ALL TIMES, INCLUDING WHILE DRIVING AT HIGHWAY SPEEDS, THE ACCELERATOR PEDAL MAKES A SQUEAKING SOUND WHICH IS NOT ONLY IRRITATION, BUT A SIGN OF SOME SORT OF PROBLEM WITH THE ACCELERATOR PEDAL ITSELF. TOOK IT INTO DEALERSHIP UNDER WARRANTY STILL AND THEY CLAIM THAT THIS DEFECT IS NORMAL SIMPLY BECAUSE THEY FOUND THE SAME CONDITION ON ALL OTHER SIMILAR VEHICLES THAT THEY CHECKED. I SUGGEST THAT ALL OF THESE VEHICLE SUFFER THE SAME DEFECT. THIS IS A TELLTALE SIGN OF A PROBLEM, WHAT IF THE PEDAL WERE TO BECOME STUCK WHEN DEPRESSED? DEALERSHIP SAID THEY ARE UNABLE TO LUBRICATE IT OR MODIFY IT. UNWILLING TO DO ANY OTHER REPAIR ABOUT THIS. CLAIMS IT IS "A NORMAL CONDITION". ONLINE FORUMS SUGGEST THAT OTHERS DEALERS HAVE MADE UNIT REPLACEMENTS AND/OR MODIFICATIONS TO FIX THE NOISE.
Corrective Action:
AT ALL TIMES, INCLUDING WHILE DRIVING AT HIGHWAY SPEEDS, THE ACCELERATOR PEDAL MAKES A SQUEAKING SOUND WHICH IS NOT ONLY IRRITATION, BUT A SIGN OF SOME SORT OF PROBLEM WITH THE ACCELERATOR PEDAL ITSELF. TOOK IT INTO DEALERSHIP UNDER WARRANTY STILL AND THEY CLAIM THAT THIS DEFECT IS NORMAL SIMPLY BECAUSE THEY FOUND THE SAME CONDITION ON ALL OTHER SIMILAR VEHICLES THAT THEY CHECKED. I SUGGEST THAT ALL OF THESE VEHICLE SUFFER THE SAME DEFECT. THIS IS A TELLTALE SIGN OF A PROBLEM, WHAT IF THE PEDAL WERE TO BECOME STUCK WHEN DEPRESSED? DEALERSHIP SAID THEY ARE UNABLE TO LUBRICATE IT OR MODIFY IT. UNWILLING TO DO ANY OTHER REPAIR ABOUT THIS. CLAIMS IT IS "A NORMAL CONDITION". ONLINE FORUMS SUGGEST THAT OTHERS DEALERS HAVE MADE UNIT REPLACEMENTS AND/OR MODIFICATIONS TO FIX THE NOISE.
Additional Notes:
AT ALL TIMES, INCLUDING WHILE DRIVING AT HIGHWAY SPEEDS, THE ACCELERATOR PEDAL MAKES A SQUEAKING SOUND WHICH IS NOT ONLY IRRITATION, BUT A SIGN OF SOME SORT OF PROBLEM WITH THE ACCELERATOR PEDAL ITSELF. TOOK IT INTO DEALERSHIP UNDER WARRANTY STILL AND THEY CLAIM THAT THIS DEFECT IS NORMAL SIMPLY BECAUSE THEY FOUND THE SAME CONDITION ON ALL OTHER SIMILAR VEHICLES THAT THEY CHECKED. I SUGGEST THAT ALL OF THESE VEHICLE SUFFER THE SAME DEFECT. THIS IS A TELLTALE SIGN OF A PROBLEM, WHAT IF THE PEDAL WERE TO BECOME STUCK WHEN DEPRESSED? DEALERSHIP SAID THEY ARE UNABLE TO LUBRICATE IT OR MODIFY IT. UNWILLING TO DO ANY OTHER REPAIR ABOUT THIS. CLAIMS IT IS "A NORMAL CONDITION". ONLINE FORUMS SUGGEST THAT OTHERS DEALERS HAVE MADE UNIT REPLACEMENTS AND/OR MODIFICATIONS TO FIX THE NOISE.
Mfg Campaign: 11076630
Recall Date: Mar 7, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHT PROJECTION ARE HORRIBLE AND UNSAFE. I DO A LOT OF NIGHT DRIVING ON POORLY LIT AND UNLIT STREETS BOTH IN NEIGHBORHOODS AND IN WIDE OPEN AREAS. DRIVING THROUGH RAIN ON POORLY MARKED ROADS. THESE LIGHTS DO NOT SHINE FAR ENOUGH NOR WIDE ENOUGH. I THOUGHT THERE WERE SAFETY STANDARDS TO MEET, BUT THERE MUST BE NONE OR GM JUST DIDN'T MEET THEM. BEEN THIS WAY SINCE NEW SO I'M NOT SURE WHAT TO PUT IN THE DATE BELOW.
Corrective Action:
HEADLIGHT PROJECTION ARE HORRIBLE AND UNSAFE. I DO A LOT OF NIGHT DRIVING ON POORLY LIT AND UNLIT STREETS BOTH IN NEIGHBORHOODS AND IN WIDE OPEN AREAS. DRIVING THROUGH RAIN ON POORLY MARKED ROADS. THESE LIGHTS DO NOT SHINE FAR ENOUGH NOR WIDE ENOUGH. I THOUGHT THERE WERE SAFETY STANDARDS TO MEET, BUT THERE MUST BE NONE OR GM JUST DIDN'T MEET THEM. BEEN THIS WAY SINCE NEW SO I'M NOT SURE WHAT TO PUT IN THE DATE BELOW.
Additional Notes:
HEADLIGHT PROJECTION ARE HORRIBLE AND UNSAFE. I DO A LOT OF NIGHT DRIVING ON POORLY LIT AND UNLIT STREETS BOTH IN NEIGHBORHOODS AND IN WIDE OPEN AREAS. DRIVING THROUGH RAIN ON POORLY MARKED ROADS. THESE LIGHTS DO NOT SHINE FAR ENOUGH NOR WIDE ENOUGH. I THOUGHT THERE WERE SAFETY STANDARDS TO MEET, BUT THERE MUST BE NONE OR GM JUST DIDN'T MEET THEM. BEEN THIS WAY SINCE NEW SO I'M NOT SURE WHAT TO PUT IN THE DATE BELOW.
Mfg Campaign: 11060948
Recall Date: Jan 6, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING VEHICLE ABS AND SKID WARNING LIGHTS APPEARS, BRAKE SYSTEM WARNING APPEARS ALWAYS LIT WHILE IN TOWING MODE. NONE STOP BEEPING. NO REASON WHY THIS IS HAPPENING. HAD VEHICLE CHECKED BY MULTIPLE CHEVROLET DEALERSHIPS AND THEY HAVE CHANGED SENSORS, TOWING PLUG TWICE, ELECTRICAL REWIRING. BEGAN TOWING 1 HOUR AFTER REPAIRS AND THE SAME PROBLEMS BEGAN ALL OVER AGAIN. NO CHANGES HAVE BEEN NOTICED $2700.00 LATER
Corrective Action:
DRIVING VEHICLE ABS AND SKID WARNING LIGHTS APPEARS, BRAKE SYSTEM WARNING APPEARS ALWAYS LIT WHILE IN TOWING MODE. NONE STOP BEEPING. NO REASON WHY THIS IS HAPPENING. HAD VEHICLE CHECKED BY MULTIPLE CHEVROLET DEALERSHIPS AND THEY HAVE CHANGED SENSORS, TOWING PLUG TWICE, ELECTRICAL REWIRING. BEGAN TOWING 1 HOUR AFTER REPAIRS AND THE SAME PROBLEMS BEGAN ALL OVER AGAIN. NO CHANGES HAVE BEEN NOTICED $2700.00 LATER
Additional Notes:
DRIVING VEHICLE ABS AND SKID WARNING LIGHTS APPEARS, BRAKE SYSTEM WARNING APPEARS ALWAYS LIT WHILE IN TOWING MODE. NONE STOP BEEPING. NO REASON WHY THIS IS HAPPENING. HAD VEHICLE CHECKED BY MULTIPLE CHEVROLET DEALERSHIPS AND THEY HAVE CHANGED SENSORS, TOWING PLUG TWICE, ELECTRICAL REWIRING. BEGAN TOWING 1 HOUR AFTER REPAIRS AND THE SAME PROBLEMS BEGAN ALL OVER AGAIN. NO CHANGES HAVE BEEN NOTICED $2700.00 LATER
Mfg Campaign: 11039430
Recall Date: Oct 24, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING VEHICLE ABS AND SKID WARNING LIGHTS APPEARS, BRAKE SYSTEM WARNING APPEARS ALWAYS LIT WHILE IN TOWING MODE. NONE STOP BEEPING. NO REASON WHY THIS IS HAPPENING. HAD VEHICLE CHECKED BY MULTIPLE CHEVROLET DEALERSHIPS AND THEY HAVE CHANGED SENSORS, TOWING PLUG TWICE, ELECTRICAL REWIRING. BEGAN TOWING 1 HOUR AFTER REPAIRS AND THE SAME PROBLEMS BEGAN ALL OVER AGAIN. NO CHANGES HAVE BEEN NOTICED $2700.00 LATER
Corrective Action:
DRIVING VEHICLE ABS AND SKID WARNING LIGHTS APPEARS, BRAKE SYSTEM WARNING APPEARS ALWAYS LIT WHILE IN TOWING MODE. NONE STOP BEEPING. NO REASON WHY THIS IS HAPPENING. HAD VEHICLE CHECKED BY MULTIPLE CHEVROLET DEALERSHIPS AND THEY HAVE CHANGED SENSORS, TOWING PLUG TWICE, ELECTRICAL REWIRING. BEGAN TOWING 1 HOUR AFTER REPAIRS AND THE SAME PROBLEMS BEGAN ALL OVER AGAIN. NO CHANGES HAVE BEEN NOTICED $2700.00 LATER
Additional Notes:
DRIVING VEHICLE ABS AND SKID WARNING LIGHTS APPEARS, BRAKE SYSTEM WARNING APPEARS ALWAYS LIT WHILE IN TOWING MODE. NONE STOP BEEPING. NO REASON WHY THIS IS HAPPENING. HAD VEHICLE CHECKED BY MULTIPLE CHEVROLET DEALERSHIPS AND THEY HAVE CHANGED SENSORS, TOWING PLUG TWICE, ELECTRICAL REWIRING. BEGAN TOWING 1 HOUR AFTER REPAIRS AND THE SAME PROBLEMS BEGAN ALL OVER AGAIN. NO CHANGES HAVE BEEN NOTICED $2700.00 LATER
Mfg Campaign: 11039430
Recall Date: Oct 24, 2017
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING VEHICLE ABS AND SKID WARNING LIGHTS APPEARS, BRAKE SYSTEM WARNING APPEARS ALWAYS LIT WHILE IN TOWING MODE. NONE STOP BEEPING. NO REASON WHY THIS IS HAPPENING. HAD VEHICLE CHECKED BY MULTIPLE CHEVROLET DEALERSHIPS AND THEY HAVE CHANGED SENSORS, TOWING PLUG TWICE, ELECTRICAL REWIRING. BEGAN TOWING 1 HOUR AFTER REPAIRS AND THE SAME PROBLEMS BEGAN ALL OVER AGAIN. NO CHANGES HAVE BEEN NOTICED $2700.00 LATER
Corrective Action:
DRIVING VEHICLE ABS AND SKID WARNING LIGHTS APPEARS, BRAKE SYSTEM WARNING APPEARS ALWAYS LIT WHILE IN TOWING MODE. NONE STOP BEEPING. NO REASON WHY THIS IS HAPPENING. HAD VEHICLE CHECKED BY MULTIPLE CHEVROLET DEALERSHIPS AND THEY HAVE CHANGED SENSORS, TOWING PLUG TWICE, ELECTRICAL REWIRING. BEGAN TOWING 1 HOUR AFTER REPAIRS AND THE SAME PROBLEMS BEGAN ALL OVER AGAIN. NO CHANGES HAVE BEEN NOTICED $2700.00 LATER
Additional Notes:
DRIVING VEHICLE ABS AND SKID WARNING LIGHTS APPEARS, BRAKE SYSTEM WARNING APPEARS ALWAYS LIT WHILE IN TOWING MODE. NONE STOP BEEPING. NO REASON WHY THIS IS HAPPENING. HAD VEHICLE CHECKED BY MULTIPLE CHEVROLET DEALERSHIPS AND THEY HAVE CHANGED SENSORS, TOWING PLUG TWICE, ELECTRICAL REWIRING. BEGAN TOWING 1 HOUR AFTER REPAIRS AND THE SAME PROBLEMS BEGAN ALL OVER AGAIN. NO CHANGES HAVE BEEN NOTICED $2700.00 LATER
Mfg Campaign: 11039430
Recall Date: Oct 24, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING, THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME DIFFERENT AND HAD TO BE TURNED A FEW INCHES BEFORE THE VEHICLE WOULD RESPOND AND TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LARAMIE GM AUTO CENTER (3600 GRAND AVE, LARAMIE, WY 82070 (307) 460-4761) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING, THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME DIFFERENT AND HAD TO BE TURNED A FEW INCHES BEFORE THE VEHICLE WOULD RESPOND AND TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LARAMIE GM AUTO CENTER (3600 GRAND AVE, LARAMIE, WY 82070 (307) 460-4761) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING, THE CONTACT NOTICED THAT THE STEERING WHEEL BECAME DIFFERENT AND HAD TO BE TURNED A FEW INCHES BEFORE THE VEHICLE WOULD RESPOND AND TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LARAMIE GM AUTO CENTER (3600 GRAND AVE, LARAMIE, WY 82070 (307) 460-4761) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,500.
Mfg Campaign: 11016057
Recall Date: Aug 17, 2017
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
BAD PAINT, EXTREMELY SOFT, CHIPS EASILY. REAR OF FENDERS AND TAILGATE SHOWED CHIPS AFTER 1500 MILES, NOW FRONT OF REAR FENDERS ARE CHIPPED AS WELL AS NUMEROUS PLACES ON SIDES AND FRONT OF VEHICLE. DEALER TOLD ME IT WAS DUE TO DUST STORM. MY 2003 SILVERADO HAS PAINT THAT LOOKS NEWER THAN MY 2016 AND IS PARKED IN THE SAME LOCATION.
Corrective Action:
BAD PAINT, EXTREMELY SOFT, CHIPS EASILY. REAR OF FENDERS AND TAILGATE SHOWED CHIPS AFTER 1500 MILES, NOW FRONT OF REAR FENDERS ARE CHIPPED AS WELL AS NUMEROUS PLACES ON SIDES AND FRONT OF VEHICLE. DEALER TOLD ME IT WAS DUE TO DUST STORM. MY 2003 SILVERADO HAS PAINT THAT LOOKS NEWER THAN MY 2016 AND IS PARKED IN THE SAME LOCATION.
Additional Notes:
BAD PAINT, EXTREMELY SOFT, CHIPS EASILY. REAR OF FENDERS AND TAILGATE SHOWED CHIPS AFTER 1500 MILES, NOW FRONT OF REAR FENDERS ARE CHIPPED AS WELL AS NUMEROUS PLACES ON SIDES AND FRONT OF VEHICLE. DEALER TOLD ME IT WAS DUE TO DUST STORM. MY 2003 SILVERADO HAS PAINT THAT LOOKS NEWER THAN MY 2016 AND IS PARKED IN THE SAME LOCATION.
Mfg Campaign: 11014621
Recall Date: Aug 11, 2017
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, FELT SOFT, AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE VEHICLE WOULD EVENTUALLY SLOW DOWN AND STOP WHILE THE BRAKES WERE STILL BEING APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND TO POWER GM (16070 STATE RTE 170, EAST LIVERPOOL, OH 43920 (330) 385-9100), BUT NEITHER PLACES COULD DIAGNOSE THE CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE BRAKE PADS HAD TO BE CHANGED EVERY 4,000 MILES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A LAW SUIT. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD POSTPONED COURT HEARINGS REPEATEDLY AND THE VEHICLE WAS NOW PART OF A LEMON LAW. THE FAILURE MILEAGE WAS 4,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, FELT SOFT, AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE VEHICLE WOULD EVENTUALLY SLOW DOWN AND STOP WHILE THE BRAKES WERE STILL BEING APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND TO POWER GM (16070 STATE RTE 170, EAST LIVERPOOL, OH 43920 (330) 385-9100), BUT NEITHER PLACES COULD DIAGNOSE THE CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE BRAKE PADS HAD TO BE CHANGED EVERY 4,000 MILES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A LAW SUIT. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD POSTPONED COURT HEARINGS REPEATEDLY AND THE VEHICLE WAS NOW PART OF A LEMON LAW. THE FAILURE MILEAGE WAS 4,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET SILVERADO 3500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, FELT SOFT, AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE VEHICLE WOULD EVENTUALLY SLOW DOWN AND STOP WHILE THE BRAKES WERE STILL BEING APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND TO POWER GM (16070 STATE RTE 170, EAST LIVERPOOL, OH 43920 (330) 385-9100), BUT NEITHER PLACES COULD DIAGNOSE THE CAUSE OF THE FAILURE. THE CONTACT MENTIONED THAT THE BRAKE PADS HAD TO BE CHANGED EVERY 4,000 MILES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A LAW SUIT. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD POSTPONED COURT HEARINGS REPEATEDLY AND THE VEHICLE WAS NOW PART OF A LEMON LAW. THE FAILURE MILEAGE WAS 4,000.
Mfg Campaign: 11006565
Recall Date: Jul 20, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
AT 2000 MILES ON MY NEW TRUCK, THE STEERING BECAME VERY LOOSE. DEALER REPLACED STEERING BOX. I HAVE NOW HAD IT IN 3 MORE TIMES WITH LOOSE STEERING. VERY SCAREY TO DRIVE ON THE FREEWAY WITH LOOSE STEERING. YOU FEEL IT MORE AT HIGHER SPEEDS THAN YOU DO AT LOWER SPEEDS
Corrective Action:
AT 2000 MILES ON MY NEW TRUCK, THE STEERING BECAME VERY LOOSE. DEALER REPLACED STEERING BOX. I HAVE NOW HAD IT IN 3 MORE TIMES WITH LOOSE STEERING. VERY SCAREY TO DRIVE ON THE FREEWAY WITH LOOSE STEERING. YOU FEEL IT MORE AT HIGHER SPEEDS THAN YOU DO AT LOWER SPEEDS
Additional Notes:
AT 2000 MILES ON MY NEW TRUCK, THE STEERING BECAME VERY LOOSE. DEALER REPLACED STEERING BOX. I HAVE NOW HAD IT IN 3 MORE TIMES WITH LOOSE STEERING. VERY SCAREY TO DRIVE ON THE FREEWAY WITH LOOSE STEERING. YOU FEEL IT MORE AT HIGHER SPEEDS THAN YOU DO AT LOWER SPEEDS
Mfg Campaign: 11006168
Recall Date: Jul 18, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
4 WHEEL DRIVE DID NOT ENGAGE BEFORE. STUCK ON AN SNOWY PARKING STRUCTURE AND COULD NOT GET UP THE RAMP, DUE TO 4WD NOT ENGAGING.DRIVE SHAFT PARTS BROKE WHILE ENGAGING 4WD. IT WAS CRACKED PRIOR TO THE BREAK, BUT THE TORQUE CAUSED IT TO SNAP IMPACTING THE TRANSMISSION,RIPPING OUT THE FILTER FROM THE TRANSMISSION CAUSING IRREPARABLE DAMAGE. REAR WHEELS WERE IN MUD NEAR A BOAT RAMP. FRONT TIRES WERE ON DRY GROUND. ATTEMPTED TO PULL OUT, REAR TIRES SPUN. STOPPED TRUCK, PUT INTO 4 HI AND THE FRONT TIRES WOULD NOT CATCH, AND REAR SPUN. DIGGING DEEPER INTO THE MUD. STOPPED THE TRUCK AND PUT IT IN 4 LO, PLACED IT IN DRIVE PULLED OUT SLOWLY AND THEN A LOUD BANG. IMMEDIATELY TURNED OFF THE TRUCK.. HAD TO HAVE IT TOWED. SUTLIFF CHEVROLET IN HARRISBURG, PA REFUSES TO COVER THIS UNDER WARRANTY DUE TO "ABUSE". THEY INSIST 4WD IS WORKING DUE TO THE LIGHT ON THE DASH LIGHTING UP, BUT THE DRIVE SHAFT IS NOT ATTACHED. 4WD CAN NOT BE VERIFIED UNTIL AFTER IT,S REPAIRED. YOU CAN CLEARLY SEE IN THE PICTURES HOW PART OF THE CRACK IS CLEAN AND THE OTHER HALF IS DIRTY FROM ROAD GRIME.
Corrective Action:
4 WHEEL DRIVE DID NOT ENGAGE BEFORE. STUCK ON AN SNOWY PARKING STRUCTURE AND COULD NOT GET UP THE RAMP, DUE TO 4WD NOT ENGAGING.DRIVE SHAFT PARTS BROKE WHILE ENGAGING 4WD. IT WAS CRACKED PRIOR TO THE BREAK, BUT THE TORQUE CAUSED IT TO SNAP IMPACTING THE TRANSMISSION,RIPPING OUT THE FILTER FROM THE TRANSMISSION CAUSING IRREPARABLE DAMAGE. REAR WHEELS WERE IN MUD NEAR A BOAT RAMP. FRONT TIRES WERE ON DRY GROUND. ATTEMPTED TO PULL OUT, REAR TIRES SPUN. STOPPED TRUCK, PUT INTO 4 HI AND THE FRONT TIRES WOULD NOT CATCH, AND REAR SPUN. DIGGING DEEPER INTO THE MUD. STOPPED THE TRUCK AND PUT IT IN 4 LO, PLACED IT IN DRIVE PULLED OUT SLOWLY AND THEN A LOUD BANG. IMMEDIATELY TURNED OFF THE TRUCK.. HAD TO HAVE IT TOWED. SUTLIFF CHEVROLET IN HARRISBURG, PA REFUSES TO COVER THIS UNDER WARRANTY DUE TO "ABUSE". THEY INSIST 4WD IS WORKING DUE TO THE LIGHT ON THE DASH LIGHTING UP, BUT THE DRIVE SHAFT IS NOT ATTACHED. 4WD CAN NOT BE VERIFIED UNTIL AFTER IT,S REPAIRED. YOU CAN CLEARLY SEE IN THE PICTURES HOW PART OF THE CRACK IS CLEAN AND THE OTHER HALF IS DIRTY FROM ROAD GRIME.
Additional Notes:
4 WHEEL DRIVE DID NOT ENGAGE BEFORE. STUCK ON AN SNOWY PARKING STRUCTURE AND COULD NOT GET UP THE RAMP, DUE TO 4WD NOT ENGAGING.DRIVE SHAFT PARTS BROKE WHILE ENGAGING 4WD. IT WAS CRACKED PRIOR TO THE BREAK, BUT THE TORQUE CAUSED IT TO SNAP IMPACTING THE TRANSMISSION,RIPPING OUT THE FILTER FROM THE TRANSMISSION CAUSING IRREPARABLE DAMAGE. REAR WHEELS WERE IN MUD NEAR A BOAT RAMP. FRONT TIRES WERE ON DRY GROUND. ATTEMPTED TO PULL OUT, REAR TIRES SPUN. STOPPED TRUCK, PUT INTO 4 HI AND THE FRONT TIRES WOULD NOT CATCH, AND REAR SPUN. DIGGING DEEPER INTO THE MUD. STOPPED THE TRUCK AND PUT IT IN 4 LO, PLACED IT IN DRIVE PULLED OUT SLOWLY AND THEN A LOUD BANG. IMMEDIATELY TURNED OFF THE TRUCK.. HAD TO HAVE IT TOWED. SUTLIFF CHEVROLET IN HARRISBURG, PA REFUSES TO COVER THIS UNDER WARRANTY DUE TO "ABUSE". THEY INSIST 4WD IS WORKING DUE TO THE LIGHT ON THE DASH LIGHTING UP, BUT THE DRIVE SHAFT IS NOT ATTACHED. 4WD CAN NOT BE VERIFIED UNTIL AFTER IT,S REPAIRED. YOU CAN CLEARLY SEE IN THE PICTURES HOW PART OF THE CRACK IS CLEAN AND THE OTHER HALF IS DIRTY FROM ROAD GRIME.
Mfg Campaign: 11000948
Recall Date: Jun 24, 2017
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TRUCK WOULD NOT START. SECOND TIME THIS HAS OCCURRED. FIRST TIME TRANSFER PUMP WAS EXCHANGED. NOW BEING TOLD IT IS REQUIRING FRONT AND REAR TANK LEVEL SENSORS. TWICE HAVE BEEN STRANDED IN THIS VEHICLE FOR FUEL ISSUES. PRIOR ISSUE OCCURRED WHILE TRUCK WAS DRIVING ON A STREET. THIS TIME, WHEN TRYING TO RESTART AFTER COMPLETING A DELIVERY.
Corrective Action:
TRUCK WOULD NOT START. SECOND TIME THIS HAS OCCURRED. FIRST TIME TRANSFER PUMP WAS EXCHANGED. NOW BEING TOLD IT IS REQUIRING FRONT AND REAR TANK LEVEL SENSORS. TWICE HAVE BEEN STRANDED IN THIS VEHICLE FOR FUEL ISSUES. PRIOR ISSUE OCCURRED WHILE TRUCK WAS DRIVING ON A STREET. THIS TIME, WHEN TRYING TO RESTART AFTER COMPLETING A DELIVERY.
Additional Notes:
TRUCK WOULD NOT START. SECOND TIME THIS HAS OCCURRED. FIRST TIME TRANSFER PUMP WAS EXCHANGED. NOW BEING TOLD IT IS REQUIRING FRONT AND REAR TANK LEVEL SENSORS. TWICE HAVE BEEN STRANDED IN THIS VEHICLE FOR FUEL ISSUES. PRIOR ISSUE OCCURRED WHILE TRUCK WAS DRIVING ON A STREET. THIS TIME, WHEN TRYING TO RESTART AFTER COMPLETING A DELIVERY.
Mfg Campaign: 10990638
Recall Date: May 19, 2017
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
2016 SILVERADO 3500 EQUIPPED WITH "DIGITAL STEERING ASSIST" THIS IS A KNOWN PROBLEM. AT APPROXIMATELY 11,000 MILES STEERING BECAME EXTREMELY LOOSE WITH ABOUT 3-4 INCHES OF FREE PLAY AT THE STEERING WHEEL. TOOK TO 1ST DEALER, STEERING GEAR BOX WAS REPLACED ACCORDING TO CHEVROLET TSB AND SYSTEM WORKED AS DESIGNED FOR APPROXIMATELY 3-4K MILES. AT THAT TIME STEERING AGAIN BECAME LOOSE BUT NOT AS BAD AS THE FIRST TIME, ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT, DANGEROUSLY LIGHT STEERING. VEHICLE TAKEN TO DEALER 2, SECOND REPAIR ATTEMPT DEALER STATED SYSTEM WORKING AS DESIGNED, AT THIS TIME THE DIGITAL STEERING ASSIST WORKED AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING WITH VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 MPH ON. I WENT FOR A TEST DRIVE WITH THE SERVICE MANAGER, HE STATED "I FEEL EXACTLY WHAT YOU ARE DESCRIBING TIGHT FROM 0-45 THEN LIGHT FROM 46-74 THEN TIGHT FROM 75 ON BUT THE SYSTEM IS WORKING AS DESIGNED". IN SPITE OF THIS THEY CHANGED STEERING GEAR BOX AGAIN, 3RD PART, WITH SAME RESULT. WORKS AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 ON. TRUCK IS USED TO PULL 9.000 LBS ENCLOSED TRAILER. PULLING ENCLOSED TRAILER AT INTERSTATE SPEEDS IN WINDS IS EXTREMELY DANGEROUS AND REQUIRES EXHAUSTING CONCENTRATION AND CAUSES SEVERE FATIGUE AFTER ONLY 150-200 MILES. THIS IS THE VERY THING DIGITAL STEERING ASSIST WAS SUPPOSED TO ELIMINATE. VEHICLE IS DANGEROUS TO DRIVE BETWEEN THE SPEEDS OF 45-75, AND ESPECIALLY DANGEROUS WHILE ACCELERATING OR DECELERATING THROUGH THE 44-46 MPH RANGE WHILE TURNING DUE TO SUDDEN CHANGE IN STEERING PRESSURE FROM SYSTEM SUCH AS ON/OFF RAMPS
Corrective Action:
2016 SILVERADO 3500 EQUIPPED WITH "DIGITAL STEERING ASSIST" THIS IS A KNOWN PROBLEM. AT APPROXIMATELY 11,000 MILES STEERING BECAME EXTREMELY LOOSE WITH ABOUT 3-4 INCHES OF FREE PLAY AT THE STEERING WHEEL. TOOK TO 1ST DEALER, STEERING GEAR BOX WAS REPLACED ACCORDING TO CHEVROLET TSB AND SYSTEM WORKED AS DESIGNED FOR APPROXIMATELY 3-4K MILES. AT THAT TIME STEERING AGAIN BECAME LOOSE BUT NOT AS BAD AS THE FIRST TIME, ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT, DANGEROUSLY LIGHT STEERING. VEHICLE TAKEN TO DEALER 2, SECOND REPAIR ATTEMPT DEALER STATED SYSTEM WORKING AS DESIGNED, AT THIS TIME THE DIGITAL STEERING ASSIST WORKED AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING WITH VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 MPH ON. I WENT FOR A TEST DRIVE WITH THE SERVICE MANAGER, HE STATED "I FEEL EXACTLY WHAT YOU ARE DESCRIBING TIGHT FROM 0-45 THEN LIGHT FROM 46-74 THEN TIGHT FROM 75 ON BUT THE SYSTEM IS WORKING AS DESIGNED". IN SPITE OF THIS THEY CHANGED STEERING GEAR BOX AGAIN, 3RD PART, WITH SAME RESULT. WORKS AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 ON. TRUCK IS USED TO PULL 9.000 LBS ENCLOSED TRAILER. PULLING ENCLOSED TRAILER AT INTERSTATE SPEEDS IN WINDS IS EXTREMELY DANGEROUS AND REQUIRES EXHAUSTING CONCENTRATION AND CAUSES SEVERE FATIGUE AFTER ONLY 150-200 MILES. THIS IS THE VERY THING DIGITAL STEERING ASSIST WAS SUPPOSED TO ELIMINATE. VEHICLE IS DANGEROUS TO DRIVE BETWEEN THE SPEEDS OF 45-75, AND ESPECIALLY DANGEROUS WHILE ACCELERATING OR DECELERATING THROUGH THE 44-46 MPH RANGE WHILE TURNING DUE TO SUDDEN CHANGE IN STEERING PRESSURE FROM SYSTEM SUCH AS ON/OFF RAMPS
Additional Notes:
2016 SILVERADO 3500 EQUIPPED WITH "DIGITAL STEERING ASSIST" THIS IS A KNOWN PROBLEM. AT APPROXIMATELY 11,000 MILES STEERING BECAME EXTREMELY LOOSE WITH ABOUT 3-4 INCHES OF FREE PLAY AT THE STEERING WHEEL. TOOK TO 1ST DEALER, STEERING GEAR BOX WAS REPLACED ACCORDING TO CHEVROLET TSB AND SYSTEM WORKED AS DESIGNED FOR APPROXIMATELY 3-4K MILES. AT THAT TIME STEERING AGAIN BECAME LOOSE BUT NOT AS BAD AS THE FIRST TIME, ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT, DANGEROUSLY LIGHT STEERING. VEHICLE TAKEN TO DEALER 2, SECOND REPAIR ATTEMPT DEALER STATED SYSTEM WORKING AS DESIGNED, AT THIS TIME THE DIGITAL STEERING ASSIST WORKED AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING WITH VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 MPH ON. I WENT FOR A TEST DRIVE WITH THE SERVICE MANAGER, HE STATED "I FEEL EXACTLY WHAT YOU ARE DESCRIBING TIGHT FROM 0-45 THEN LIGHT FROM 46-74 THEN TIGHT FROM 75 ON BUT THE SYSTEM IS WORKING AS DESIGNED". IN SPITE OF THIS THEY CHANGED STEERING GEAR BOX AGAIN, 3RD PART, WITH SAME RESULT. WORKS AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 ON. TRUCK IS USED TO PULL 9.000 LBS ENCLOSED TRAILER. PULLING ENCLOSED TRAILER AT INTERSTATE SPEEDS IN WINDS IS EXTREMELY DANGEROUS AND REQUIRES EXHAUSTING CONCENTRATION AND CAUSES SEVERE FATIGUE AFTER ONLY 150-200 MILES. THIS IS THE VERY THING DIGITAL STEERING ASSIST WAS SUPPOSED TO ELIMINATE. VEHICLE IS DANGEROUS TO DRIVE BETWEEN THE SPEEDS OF 45-75, AND ESPECIALLY DANGEROUS WHILE ACCELERATING OR DECELERATING THROUGH THE 44-46 MPH RANGE WHILE TURNING DUE TO SUDDEN CHANGE IN STEERING PRESSURE FROM SYSTEM SUCH AS ON/OFF RAMPS
Mfg Campaign: 10981588
Recall Date: May 1, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
2016 SILVERADO 3500 EQUIPPED WITH "DIGITAL STEERING ASSIST" THIS IS A KNOWN PROBLEM. AT APPROXIMATELY 11,000 MILES STEERING BECAME EXTREMELY LOOSE WITH ABOUT 3-4 INCHES OF FREE PLAY AT THE STEERING WHEEL. TOOK TO 1ST DEALER, STEERING GEAR BOX WAS REPLACED ACCORDING TO CHEVROLET TSB AND SYSTEM WORKED AS DESIGNED FOR APPROXIMATELY 3-4K MILES. AT THAT TIME STEERING AGAIN BECAME LOOSE BUT NOT AS BAD AS THE FIRST TIME, ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT, DANGEROUSLY LIGHT STEERING. VEHICLE TAKEN TO DEALER 2, SECOND REPAIR ATTEMPT DEALER STATED SYSTEM WORKING AS DESIGNED, AT THIS TIME THE DIGITAL STEERING ASSIST WORKED AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING WITH VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 MPH ON. I WENT FOR A TEST DRIVE WITH THE SERVICE MANAGER, HE STATED "I FEEL EXACTLY WHAT YOU ARE DESCRIBING TIGHT FROM 0-45 THEN LIGHT FROM 46-74 THEN TIGHT FROM 75 ON BUT THE SYSTEM IS WORKING AS DESIGNED". IN SPITE OF THIS THEY CHANGED STEERING GEAR BOX AGAIN, 3RD PART, WITH SAME RESULT. WORKS AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 ON. TRUCK IS USED TO PULL 9.000 LBS ENCLOSED TRAILER. PULLING ENCLOSED TRAILER AT INTERSTATE SPEEDS IN WINDS IS EXTREMELY DANGEROUS AND REQUIRES EXHAUSTING CONCENTRATION AND CAUSES SEVERE FATIGUE AFTER ONLY 150-200 MILES. THIS IS THE VERY THING DIGITAL STEERING ASSIST WAS SUPPOSED TO ELIMINATE. VEHICLE IS DANGEROUS TO DRIVE BETWEEN THE SPEEDS OF 45-75, AND ESPECIALLY DANGEROUS WHILE ACCELERATING OR DECELERATING THROUGH THE 44-46 MPH RANGE WHILE TURNING DUE TO SUDDEN CHANGE IN STEERING PRESSURE FROM SYSTEM SUCH AS ON/OFF RAMPS
Corrective Action:
2016 SILVERADO 3500 EQUIPPED WITH "DIGITAL STEERING ASSIST" THIS IS A KNOWN PROBLEM. AT APPROXIMATELY 11,000 MILES STEERING BECAME EXTREMELY LOOSE WITH ABOUT 3-4 INCHES OF FREE PLAY AT THE STEERING WHEEL. TOOK TO 1ST DEALER, STEERING GEAR BOX WAS REPLACED ACCORDING TO CHEVROLET TSB AND SYSTEM WORKED AS DESIGNED FOR APPROXIMATELY 3-4K MILES. AT THAT TIME STEERING AGAIN BECAME LOOSE BUT NOT AS BAD AS THE FIRST TIME, ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT, DANGEROUSLY LIGHT STEERING. VEHICLE TAKEN TO DEALER 2, SECOND REPAIR ATTEMPT DEALER STATED SYSTEM WORKING AS DESIGNED, AT THIS TIME THE DIGITAL STEERING ASSIST WORKED AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING WITH VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 MPH ON. I WENT FOR A TEST DRIVE WITH THE SERVICE MANAGER, HE STATED "I FEEL EXACTLY WHAT YOU ARE DESCRIBING TIGHT FROM 0-45 THEN LIGHT FROM 46-74 THEN TIGHT FROM 75 ON BUT THE SYSTEM IS WORKING AS DESIGNED". IN SPITE OF THIS THEY CHANGED STEERING GEAR BOX AGAIN, 3RD PART, WITH SAME RESULT. WORKS AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 ON. TRUCK IS USED TO PULL 9.000 LBS ENCLOSED TRAILER. PULLING ENCLOSED TRAILER AT INTERSTATE SPEEDS IN WINDS IS EXTREMELY DANGEROUS AND REQUIRES EXHAUSTING CONCENTRATION AND CAUSES SEVERE FATIGUE AFTER ONLY 150-200 MILES. THIS IS THE VERY THING DIGITAL STEERING ASSIST WAS SUPPOSED TO ELIMINATE. VEHICLE IS DANGEROUS TO DRIVE BETWEEN THE SPEEDS OF 45-75, AND ESPECIALLY DANGEROUS WHILE ACCELERATING OR DECELERATING THROUGH THE 44-46 MPH RANGE WHILE TURNING DUE TO SUDDEN CHANGE IN STEERING PRESSURE FROM SYSTEM SUCH AS ON/OFF RAMPS
Additional Notes:
2016 SILVERADO 3500 EQUIPPED WITH "DIGITAL STEERING ASSIST" THIS IS A KNOWN PROBLEM. AT APPROXIMATELY 11,000 MILES STEERING BECAME EXTREMELY LOOSE WITH ABOUT 3-4 INCHES OF FREE PLAY AT THE STEERING WHEEL. TOOK TO 1ST DEALER, STEERING GEAR BOX WAS REPLACED ACCORDING TO CHEVROLET TSB AND SYSTEM WORKED AS DESIGNED FOR APPROXIMATELY 3-4K MILES. AT THAT TIME STEERING AGAIN BECAME LOOSE BUT NOT AS BAD AS THE FIRST TIME, ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT, DANGEROUSLY LIGHT STEERING. VEHICLE TAKEN TO DEALER 2, SECOND REPAIR ATTEMPT DEALER STATED SYSTEM WORKING AS DESIGNED, AT THIS TIME THE DIGITAL STEERING ASSIST WORKED AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING WITH VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 MPH ON. I WENT FOR A TEST DRIVE WITH THE SERVICE MANAGER, HE STATED "I FEEL EXACTLY WHAT YOU ARE DESCRIBING TIGHT FROM 0-45 THEN LIGHT FROM 46-74 THEN TIGHT FROM 75 ON BUT THE SYSTEM IS WORKING AS DESIGNED". IN SPITE OF THIS THEY CHANGED STEERING GEAR BOX AGAIN, 3RD PART, WITH SAME RESULT. WORKS AS IT SHOULD FROM 0 MPH TO 45 MPH ABOUT 1-2 INCHES OF FREE PLAY AT THE WHEEL WITH WHAT FEELS LIKE TOO MUCH POWER STEERING, VERY LIGHT STEERING FROM 46-74 MPH, THEN WORKS AS DESIGNED FROM 75 ON. TRUCK IS USED TO PULL 9.000 LBS ENCLOSED TRAILER. PULLING ENCLOSED TRAILER AT INTERSTATE SPEEDS IN WINDS IS EXTREMELY DANGEROUS AND REQUIRES EXHAUSTING CONCENTRATION AND CAUSES SEVERE FATIGUE AFTER ONLY 150-200 MILES. THIS IS THE VERY THING DIGITAL STEERING ASSIST WAS SUPPOSED TO ELIMINATE. VEHICLE IS DANGEROUS TO DRIVE BETWEEN THE SPEEDS OF 45-75, AND ESPECIALLY DANGEROUS WHILE ACCELERATING OR DECELERATING THROUGH THE 44-46 MPH RANGE WHILE TURNING DUE TO SUDDEN CHANGE IN STEERING PRESSURE FROM SYSTEM SUCH AS ON/OFF RAMPS
Mfg Campaign: 10981588
Recall Date: May 1, 2017
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
GAS EXPLODED OUT THE TOP OF THE TANK - CAUSING GAS TO FLOW OUT OF THE TOP. NO FIRE STARTED SINCE IT HAPPENED RIGHT AS THE FIRETRUCK WAS PASSING THE AREA. THEY HEARD THE NOISE AND SMELLED THE GAS. THEY DISCONNECTED THE BATTERY AND MARKED OFF THE AREA. THEY ALSO ASSISTED IN CLEANING UP THE SPILL. VEHICLE WAS IN MOTION WHEN THE EXPLOSION TOOK PLACE AND THEY CONTINUED TO COAST TO A SAFE SPOT SINCE THE TRUCK NO LONGER WAS GETTING FUEL.
Corrective Action:
GAS EXPLODED OUT THE TOP OF THE TANK - CAUSING GAS TO FLOW OUT OF THE TOP. NO FIRE STARTED SINCE IT HAPPENED RIGHT AS THE FIRETRUCK WAS PASSING THE AREA. THEY HEARD THE NOISE AND SMELLED THE GAS. THEY DISCONNECTED THE BATTERY AND MARKED OFF THE AREA. THEY ALSO ASSISTED IN CLEANING UP THE SPILL. VEHICLE WAS IN MOTION WHEN THE EXPLOSION TOOK PLACE AND THEY CONTINUED TO COAST TO A SAFE SPOT SINCE THE TRUCK NO LONGER WAS GETTING FUEL.
Additional Notes:
GAS EXPLODED OUT THE TOP OF THE TANK - CAUSING GAS TO FLOW OUT OF THE TOP. NO FIRE STARTED SINCE IT HAPPENED RIGHT AS THE FIRETRUCK WAS PASSING THE AREA. THEY HEARD THE NOISE AND SMELLED THE GAS. THEY DISCONNECTED THE BATTERY AND MARKED OFF THE AREA. THEY ALSO ASSISTED IN CLEANING UP THE SPILL. VEHICLE WAS IN MOTION WHEN THE EXPLOSION TOOK PLACE AND THEY CONTINUED TO COAST TO A SAFE SPOT SINCE THE TRUCK NO LONGER WAS GETTING FUEL.
Mfg Campaign: 10979746
Recall Date: Apr 21, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRUCK IS A 2016 CHEVROLET 3500 HD DIESEL, WHEN THE TRUCK GOES INTO REGENERATION MODE THE TRUCK ACCELERATES WITHOUT NOTICE. IT DOESN'T MATTER IF IT'S IN PARK, REVERSE, NEUTRAL OR DRIVE, THE RPM OF THE ENGINE SPEEDS UP TO ABOUT 900 RPM. IN A FORWARD MOTION IT WILL SPEED UP FROM 6 MPH TO 10 MPH IN DRIVE WITHOUT NOTICE. IN REVERSE IT WILL SPEED UP TO 5 MPH WITHOUT NOTICE. IF YOU ARE AT A STOP LIGHT AND IT GOES INTO REGENERATION MODE IT WILL ALMOST PUSH THROUGH THE BRAKE, INADVERTENTLY CATCHING YOU OFF GUARD AND HAVING TO PUSH ON THE BRAKE WITH EVEN MORE PRESSURE. I'VE TAKEN THE TRUCK TO THE DEALER AND WAS TOLD TWICE THAT IT'S A CHARACTERISTIC OF THE COMPUTER AND CAN NOT BE CHANGED.
Corrective Action:
THE TRUCK IS A 2016 CHEVROLET 3500 HD DIESEL, WHEN THE TRUCK GOES INTO REGENERATION MODE THE TRUCK ACCELERATES WITHOUT NOTICE. IT DOESN'T MATTER IF IT'S IN PARK, REVERSE, NEUTRAL OR DRIVE, THE RPM OF THE ENGINE SPEEDS UP TO ABOUT 900 RPM. IN A FORWARD MOTION IT WILL SPEED UP FROM 6 MPH TO 10 MPH IN DRIVE WITHOUT NOTICE. IN REVERSE IT WILL SPEED UP TO 5 MPH WITHOUT NOTICE. IF YOU ARE AT A STOP LIGHT AND IT GOES INTO REGENERATION MODE IT WILL ALMOST PUSH THROUGH THE BRAKE, INADVERTENTLY CATCHING YOU OFF GUARD AND HAVING TO PUSH ON THE BRAKE WITH EVEN MORE PRESSURE. I'VE TAKEN THE TRUCK TO THE DEALER AND WAS TOLD TWICE THAT IT'S A CHARACTERISTIC OF THE COMPUTER AND CAN NOT BE CHANGED.
Additional Notes:
THE TRUCK IS A 2016 CHEVROLET 3500 HD DIESEL, WHEN THE TRUCK GOES INTO REGENERATION MODE THE TRUCK ACCELERATES WITHOUT NOTICE. IT DOESN'T MATTER IF IT'S IN PARK, REVERSE, NEUTRAL OR DRIVE, THE RPM OF THE ENGINE SPEEDS UP TO ABOUT 900 RPM. IN A FORWARD MOTION IT WILL SPEED UP FROM 6 MPH TO 10 MPH IN DRIVE WITHOUT NOTICE. IN REVERSE IT WILL SPEED UP TO 5 MPH WITHOUT NOTICE. IF YOU ARE AT A STOP LIGHT AND IT GOES INTO REGENERATION MODE IT WILL ALMOST PUSH THROUGH THE BRAKE, INADVERTENTLY CATCHING YOU OFF GUARD AND HAVING TO PUSH ON THE BRAKE WITH EVEN MORE PRESSURE. I'VE TAKEN THE TRUCK TO THE DEALER AND WAS TOLD TWICE THAT IT'S A CHARACTERISTIC OF THE COMPUTER AND CAN NOT BE CHANGED.
Mfg Campaign: 10979485
Recall Date: Apr 20, 2017
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
P2636 TRANSFER PUMP - DRIVER INDICATED FUEL GAUGE WAS FLUCTUATING FROM FULL TO EMPTY. CHECK ENGINE LIGHT CAME ON AND GAUGE DROPPED TO EMPTY. DRIVER SAW SMOKE COMING FROM LEFT SIDE OF ENGINE. UPON INSPECTION STRONG FUEL ODOR. DEALERSHIP FOUND CLEARED CODE AND FOUND GAUGES READING NORMAL, THEN PUMP "GOT LOUD AND HOT AND QUIT OPERATING". REPLACED FUEL TRANSFER PUMP. VEHICLE HAD 40,396 MILES. BELIEVE THIS TO BE A HAZARD TO OUR DRIVERS, WITH FUEL LEAK/FIRE AND STALLING POTENTIAL OUTCOMES.
Corrective Action:
P2636 TRANSFER PUMP - DRIVER INDICATED FUEL GAUGE WAS FLUCTUATING FROM FULL TO EMPTY. CHECK ENGINE LIGHT CAME ON AND GAUGE DROPPED TO EMPTY. DRIVER SAW SMOKE COMING FROM LEFT SIDE OF ENGINE. UPON INSPECTION STRONG FUEL ODOR. DEALERSHIP FOUND CLEARED CODE AND FOUND GAUGES READING NORMAL, THEN PUMP "GOT LOUD AND HOT AND QUIT OPERATING". REPLACED FUEL TRANSFER PUMP. VEHICLE HAD 40,396 MILES. BELIEVE THIS TO BE A HAZARD TO OUR DRIVERS, WITH FUEL LEAK/FIRE AND STALLING POTENTIAL OUTCOMES.
Additional Notes:
P2636 TRANSFER PUMP - DRIVER INDICATED FUEL GAUGE WAS FLUCTUATING FROM FULL TO EMPTY. CHECK ENGINE LIGHT CAME ON AND GAUGE DROPPED TO EMPTY. DRIVER SAW SMOKE COMING FROM LEFT SIDE OF ENGINE. UPON INSPECTION STRONG FUEL ODOR. DEALERSHIP FOUND CLEARED CODE AND FOUND GAUGES READING NORMAL, THEN PUMP "GOT LOUD AND HOT AND QUIT OPERATING". REPLACED FUEL TRANSFER PUMP. VEHICLE HAD 40,396 MILES. BELIEVE THIS TO BE A HAZARD TO OUR DRIVERS, WITH FUEL LEAK/FIRE AND STALLING POTENTIAL OUTCOMES.
Mfg Campaign: 10966553
Recall Date: Mar 17, 2017
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
WHILE DRIVING WITH THE WINDOWS CLOSED, THE AIR CONDITIONER ON, WITH THE RECIRCULATE BUTTON LIT AND DASH LEVEL VENTS SELECTED, I WAS OVERCOME BY TRUCK EXHAUST FUMES (A TRUCK PULLED IN MY LANE AHEAD OF ME ON THE ROADWAY) AND BRIEFLY LOST CONTROL OF MY VEHICLE FROM CHOKING AND COUGHING ON IT'S FUMES FROM THE TRUCK EXHAUST. THE FUMES CAME THROUGH THE AIR CONDITIONING SYSTEM WHICH PUMPED THE FUMES INTO MY VEHICLE CABIN. I WAS ON A HIGH SPEED LIMITED ACCESS HIGHWAY AND WAS IN A BUSY AND DANGEROUS AREA AS TWO HIGH SPEED ENTRANCE RAMPS CAME FROM THE RIGHT, ALSO NO SHOULDERS TO STOP DUE TO THE BEGINNING OF A BRIDGE. I WAS ABLE TO SLOW DOWN MY VEHICLE AND STOP COUGHING, SEE AGAIN AND REGAIN CONTROL AFTER OPENING THE WINDOWS AND LETTING THE BAD AIR OUT. *TR
Corrective Action:
WHILE DRIVING WITH THE WINDOWS CLOSED, THE AIR CONDITIONER ON, WITH THE RECIRCULATE BUTTON LIT AND DASH LEVEL VENTS SELECTED, I WAS OVERCOME BY TRUCK EXHAUST FUMES (A TRUCK PULLED IN MY LANE AHEAD OF ME ON THE ROADWAY) AND BRIEFLY LOST CONTROL OF MY VEHICLE FROM CHOKING AND COUGHING ON IT'S FUMES FROM THE TRUCK EXHAUST. THE FUMES CAME THROUGH THE AIR CONDITIONING SYSTEM WHICH PUMPED THE FUMES INTO MY VEHICLE CABIN. I WAS ON A HIGH SPEED LIMITED ACCESS HIGHWAY AND WAS IN A BUSY AND DANGEROUS AREA AS TWO HIGH SPEED ENTRANCE RAMPS CAME FROM THE RIGHT, ALSO NO SHOULDERS TO STOP DUE TO THE BEGINNING OF A BRIDGE. I WAS ABLE TO SLOW DOWN MY VEHICLE AND STOP COUGHING, SEE AGAIN AND REGAIN CONTROL AFTER OPENING THE WINDOWS AND LETTING THE BAD AIR OUT. *TR
Additional Notes:
WHILE DRIVING WITH THE WINDOWS CLOSED, THE AIR CONDITIONER ON, WITH THE RECIRCULATE BUTTON LIT AND DASH LEVEL VENTS SELECTED, I WAS OVERCOME BY TRUCK EXHAUST FUMES (A TRUCK PULLED IN MY LANE AHEAD OF ME ON THE ROADWAY) AND BRIEFLY LOST CONTROL OF MY VEHICLE FROM CHOKING AND COUGHING ON IT'S FUMES FROM THE TRUCK EXHAUST. THE FUMES CAME THROUGH THE AIR CONDITIONING SYSTEM WHICH PUMPED THE FUMES INTO MY VEHICLE CABIN. I WAS ON A HIGH SPEED LIMITED ACCESS HIGHWAY AND WAS IN A BUSY AND DANGEROUS AREA AS TWO HIGH SPEED ENTRANCE RAMPS CAME FROM THE RIGHT, ALSO NO SHOULDERS TO STOP DUE TO THE BEGINNING OF A BRIDGE. I WAS ABLE TO SLOW DOWN MY VEHICLE AND STOP COUGHING, SEE AGAIN AND REGAIN CONTROL AFTER OPENING THE WINDOWS AND LETTING THE BAD AIR OUT. *TR
Mfg Campaign: 10947270
Recall Date: Jan 23, 2017
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