Complaints & Recalls
Consumer Complaints
156 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW HOT AIR WHEN TURNED ON. THE VEHICLE WAS TAKEN TO THE CHEVROLET OF BOISE LOCATED AT (12300 W FAIRVIEW AVE, BOISE, ID 83713), WHERE IT WAS DIAGNOSED THAT THE CONDENSER WAS CRACKED. THE DEALER STATED THAT IT WAS A RECURRING FAILURE FROM 2015 AND 2016 MODELS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE DEALER ALSO STATED THAT THE FORWARD DRIVE ENGAGEMENT SWITCH SHOULD NOT BE LEFT ON AUTO, TO AVOID AUTOMATIC SWITCH FROM TWO TO FOUR DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW HOT AIR WHEN TURNED ON. THE VEHICLE WAS TAKEN TO THE CHEVROLET OF BOISE LOCATED AT (12300 W FAIRVIEW AVE, BOISE, ID 83713), WHERE IT WAS DIAGNOSED THAT THE CONDENSER WAS CRACKED. THE DEALER STATED THAT IT WAS A RECURRING FAILURE FROM 2015 AND 2016 MODELS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE DEALER ALSO STATED THAT THE FORWARD DRIVE ENGAGEMENT SWITCH SHOULD NOT BE LEFT ON AUTO, TO AVOID AUTOMATIC SWITCH FROM TWO TO FOUR DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW HOT AIR WHEN TURNED ON. THE VEHICLE WAS TAKEN TO THE CHEVROLET OF BOISE LOCATED AT (12300 W FAIRVIEW AVE, BOISE, ID 83713), WHERE IT WAS DIAGNOSED THAT THE CONDENSER WAS CRACKED. THE DEALER STATED THAT IT WAS A RECURRING FAILURE FROM 2015 AND 2016 MODELS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE DEALER ALSO STATED THAT THE FORWARD DRIVE ENGAGEMENT SWITCH SHOULD NOT BE LEFT ON AUTO, TO AVOID AUTOMATIC SWITCH FROM TWO TO FOUR DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.*DT*JB
Mfg Campaign: 11316136
Recall Date: Mar 4, 2020
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW HOT AIR WHEN TURNED ON. THE VEHICLE WAS TAKEN TO THE CHEVROLET OF BOISE LOCATED AT (12300 W FAIRVIEW AVE, BOISE, ID 83713), WHERE IT WAS DIAGNOSED THAT THE CONDENSER WAS CRACKED. THE DEALER STATED THAT IT WAS A RECURRING FAILURE FROM 2015 AND 2016 MODELS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE DEALER ALSO STATED THAT THE FORWARD DRIVE ENGAGEMENT SWITCH SHOULD NOT BE LEFT ON AUTO, TO AVOID AUTOMATIC SWITCH FROM TWO TO FOUR DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW HOT AIR WHEN TURNED ON. THE VEHICLE WAS TAKEN TO THE CHEVROLET OF BOISE LOCATED AT (12300 W FAIRVIEW AVE, BOISE, ID 83713), WHERE IT WAS DIAGNOSED THAT THE CONDENSER WAS CRACKED. THE DEALER STATED THAT IT WAS A RECURRING FAILURE FROM 2015 AND 2016 MODELS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE DEALER ALSO STATED THAT THE FORWARD DRIVE ENGAGEMENT SWITCH SHOULD NOT BE LEFT ON AUTO, TO AVOID AUTOMATIC SWITCH FROM TWO TO FOUR DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW HOT AIR WHEN TURNED ON. THE VEHICLE WAS TAKEN TO THE CHEVROLET OF BOISE LOCATED AT (12300 W FAIRVIEW AVE, BOISE, ID 83713), WHERE IT WAS DIAGNOSED THAT THE CONDENSER WAS CRACKED. THE DEALER STATED THAT IT WAS A RECURRING FAILURE FROM 2015 AND 2016 MODELS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE DEALER ALSO STATED THAT THE FORWARD DRIVE ENGAGEMENT SWITCH SHOULD NOT BE LEFT ON AUTO, TO AVOID AUTOMATIC SWITCH FROM TWO TO FOUR DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.*DT*JB
Mfg Campaign: 11316136
Recall Date: Mar 4, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ERIKS CHEVROLET LOCATED AT (1800 S REED RD, KOKOMO, IN 46902 (765) 457-8333) WHO ORDERED PARTS TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ERIKS CHEVROLET LOCATED AT (1800 S REED RD, KOKOMO, IN 46902 (765) 457-8333) WHO ORDERED PARTS TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ERIKS CHEVROLET LOCATED AT (1800 S REED RD, KOKOMO, IN 46902 (765) 457-8333) WHO ORDERED PARTS TO PERFORM THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11315651
Recall Date: Mar 2, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO UFTRING CHEVROLET (1860 WASHINGTON RD, WASHINGTON, IL 61571) AND REPAIRED UNDER THE RECALL CAMPAIGN. THE CONTACT STATED THAT WHILE DRIVING AT 27 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND RESUMED NORMAL DRIVING. THE SAME DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO UFTRING CHEVROLET (1860 WASHINGTON RD, WASHINGTON, IL 61571) AND REPAIRED UNDER THE RECALL CAMPAIGN. THE CONTACT STATED THAT WHILE DRIVING AT 27 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND RESUMED NORMAL DRIVING. THE SAME DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO UFTRING CHEVROLET (1860 WASHINGTON RD, WASHINGTON, IL 61571) AND REPAIRED UNDER THE RECALL CAMPAIGN. THE CONTACT STATED THAT WHILE DRIVING AT 27 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND RESUMED NORMAL DRIVING. THE SAME DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
Mfg Campaign: 11311620
Recall Date: Feb 26, 2020
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO UFTRING CHEVROLET (1860 WASHINGTON RD, WASHINGTON, IL 61571) AND REPAIRED UNDER THE RECALL CAMPAIGN. THE CONTACT STATED THAT WHILE DRIVING AT 27 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND RESUMED NORMAL DRIVING. THE SAME DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO UFTRING CHEVROLET (1860 WASHINGTON RD, WASHINGTON, IL 61571) AND REPAIRED UNDER THE RECALL CAMPAIGN. THE CONTACT STATED THAT WHILE DRIVING AT 27 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND RESUMED NORMAL DRIVING. THE SAME DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO UFTRING CHEVROLET (1860 WASHINGTON RD, WASHINGTON, IL 61571) AND REPAIRED UNDER THE RECALL CAMPAIGN. THE CONTACT STATED THAT WHILE DRIVING AT 27 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND RESUMED NORMAL DRIVING. THE SAME DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
Mfg Campaign: 11311620
Recall Date: Feb 26, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE COMING TO A STOP IN TURN LANE, BRAKE ASSIST LIGHT CAME ON. INTERMITTENT ISSUE. AFTER COUPLE DAYS OF EXPERIENCING, I TAKE TRUCK IN TO FIND OUT ABOUT RECALL. THEY PERFORM REPROGRAMMING. DOESN'T FIX ISSUE. TELL ME I HAVE TO PAY DIAGNOSTIC FEE. THY FIND VACUUM PUMP NEEDS REPLACING. THEY COVERED COST UNDER "SPECIAL COVERAGE" BECAUSE THEY KNOW IT'S FAULTY (BUT NOT COVERED ALREADY UNDER RECALL?). THEY SAY IT'S FIXED. I PICK THE TRUCK UP, BRAKE ASSIST LIGHT COMES ON DRIVING OUT THE PARKING LOT. TAKE IT BACK NEXT DAY. THEY TELL ME "PIN" IN THE CONNECTOR IS BROKEN CAUSING "GROUND FAULT." THEY CHARGE ME $500+ TO RUN NEW WIRE IN WIRE HARNESS. SAME CONNECTOR THAT WOULD HAVE TO BE TOUCHED WHILE REPLACING VACUUM PUMP. I PAY TO HAVE PIN FIXED. 3 WEEKS LATER, BRAKE ASSIST LIGHT COMES BACK ON WITH SAME EXACT SYMPTOMS. THIS TIME, THEY TELL ME ECBM NEED TO BE REPLACED. NOT JUST REPROGRAMMED. SOMEHOW, THE PRIOR TIMES, THE ERROR CODE WASN'T STORED. A) ERRORS AREN'T BEING STORED B) THEY'RE COVERING THEIR WARRANTY COST BY CHARGING FOR OTHER ADJACENT PARTS C) BRAKE ASSIST ISSUE GOING ON FOR NEARLY 8 WEEKS NOW UNRESOLVED. THEY NEED TO EXPAND THEIR RECALL TO INCLUDE ADJACENT "CONNECTORS" WHICH THE DEALER ADMITS HARDLY EVER FAIL. ALSO SHOULD INCLUDE VACUUM PUMP NOT JUST AS SPECIAL COVERAGE. ALSO, RECALL SHOULD EXPAND TO REPLACE ECBM BECAUSE APPARENTLY THEY AREN'T STORING FAULT CODES WHEN THEY OCCUR. I READ THIS SAME THING ACROSS MANY FORUM POSTS ONLINE. ALL THE SAME ISSUES. HARD BRAKING, OR SOFT MECHANICAL BRAKE FEEL. I'VE NOW SPENT 1100 DOLLARS ON A PROBLEM THAT FALLS SQUARELY WITHIN THE DESCRIPTION OF THE RECALL. THEY TELL ME THAT "THESE PARTS" AREN'T COVERED UNDER THE RECALL. I SAY, EXPAND THE RECALL. RECALL STATES THEY DON'T HAVE TO INCLUDE THIS IN SEC FILINGS. I THINK THEY ARE UNDER REPRESENTING THEIR TRUE COSTS. MY GM CASE #9-5696419690
Corrective Action:
WHILE COMING TO A STOP IN TURN LANE, BRAKE ASSIST LIGHT CAME ON. INTERMITTENT ISSUE. AFTER COUPLE DAYS OF EXPERIENCING, I TAKE TRUCK IN TO FIND OUT ABOUT RECALL. THEY PERFORM REPROGRAMMING. DOESN'T FIX ISSUE. TELL ME I HAVE TO PAY DIAGNOSTIC FEE. THY FIND VACUUM PUMP NEEDS REPLACING. THEY COVERED COST UNDER "SPECIAL COVERAGE" BECAUSE THEY KNOW IT'S FAULTY (BUT NOT COVERED ALREADY UNDER RECALL?). THEY SAY IT'S FIXED. I PICK THE TRUCK UP, BRAKE ASSIST LIGHT COMES ON DRIVING OUT THE PARKING LOT. TAKE IT BACK NEXT DAY. THEY TELL ME "PIN" IN THE CONNECTOR IS BROKEN CAUSING "GROUND FAULT." THEY CHARGE ME $500+ TO RUN NEW WIRE IN WIRE HARNESS. SAME CONNECTOR THAT WOULD HAVE TO BE TOUCHED WHILE REPLACING VACUUM PUMP. I PAY TO HAVE PIN FIXED. 3 WEEKS LATER, BRAKE ASSIST LIGHT COMES BACK ON WITH SAME EXACT SYMPTOMS. THIS TIME, THEY TELL ME ECBM NEED TO BE REPLACED. NOT JUST REPROGRAMMED. SOMEHOW, THE PRIOR TIMES, THE ERROR CODE WASN'T STORED. A) ERRORS AREN'T BEING STORED B) THEY'RE COVERING THEIR WARRANTY COST BY CHARGING FOR OTHER ADJACENT PARTS C) BRAKE ASSIST ISSUE GOING ON FOR NEARLY 8 WEEKS NOW UNRESOLVED. THEY NEED TO EXPAND THEIR RECALL TO INCLUDE ADJACENT "CONNECTORS" WHICH THE DEALER ADMITS HARDLY EVER FAIL. ALSO SHOULD INCLUDE VACUUM PUMP NOT JUST AS SPECIAL COVERAGE. ALSO, RECALL SHOULD EXPAND TO REPLACE ECBM BECAUSE APPARENTLY THEY AREN'T STORING FAULT CODES WHEN THEY OCCUR. I READ THIS SAME THING ACROSS MANY FORUM POSTS ONLINE. ALL THE SAME ISSUES. HARD BRAKING, OR SOFT MECHANICAL BRAKE FEEL. I'VE NOW SPENT 1100 DOLLARS ON A PROBLEM THAT FALLS SQUARELY WITHIN THE DESCRIPTION OF THE RECALL. THEY TELL ME THAT "THESE PARTS" AREN'T COVERED UNDER THE RECALL. I SAY, EXPAND THE RECALL. RECALL STATES THEY DON'T HAVE TO INCLUDE THIS IN SEC FILINGS. I THINK THEY ARE UNDER REPRESENTING THEIR TRUE COSTS. MY GM CASE #9-5696419690
Additional Notes:
WHILE COMING TO A STOP IN TURN LANE, BRAKE ASSIST LIGHT CAME ON. INTERMITTENT ISSUE. AFTER COUPLE DAYS OF EXPERIENCING, I TAKE TRUCK IN TO FIND OUT ABOUT RECALL. THEY PERFORM REPROGRAMMING. DOESN'T FIX ISSUE. TELL ME I HAVE TO PAY DIAGNOSTIC FEE. THY FIND VACUUM PUMP NEEDS REPLACING. THEY COVERED COST UNDER "SPECIAL COVERAGE" BECAUSE THEY KNOW IT'S FAULTY (BUT NOT COVERED ALREADY UNDER RECALL?). THEY SAY IT'S FIXED. I PICK THE TRUCK UP, BRAKE ASSIST LIGHT COMES ON DRIVING OUT THE PARKING LOT. TAKE IT BACK NEXT DAY. THEY TELL ME "PIN" IN THE CONNECTOR IS BROKEN CAUSING "GROUND FAULT." THEY CHARGE ME $500+ TO RUN NEW WIRE IN WIRE HARNESS. SAME CONNECTOR THAT WOULD HAVE TO BE TOUCHED WHILE REPLACING VACUUM PUMP. I PAY TO HAVE PIN FIXED. 3 WEEKS LATER, BRAKE ASSIST LIGHT COMES BACK ON WITH SAME EXACT SYMPTOMS. THIS TIME, THEY TELL ME ECBM NEED TO BE REPLACED. NOT JUST REPROGRAMMED. SOMEHOW, THE PRIOR TIMES, THE ERROR CODE WASN'T STORED. A) ERRORS AREN'T BEING STORED B) THEY'RE COVERING THEIR WARRANTY COST BY CHARGING FOR OTHER ADJACENT PARTS C) BRAKE ASSIST ISSUE GOING ON FOR NEARLY 8 WEEKS NOW UNRESOLVED. THEY NEED TO EXPAND THEIR RECALL TO INCLUDE ADJACENT "CONNECTORS" WHICH THE DEALER ADMITS HARDLY EVER FAIL. ALSO SHOULD INCLUDE VACUUM PUMP NOT JUST AS SPECIAL COVERAGE. ALSO, RECALL SHOULD EXPAND TO REPLACE ECBM BECAUSE APPARENTLY THEY AREN'T STORING FAULT CODES WHEN THEY OCCUR. I READ THIS SAME THING ACROSS MANY FORUM POSTS ONLINE. ALL THE SAME ISSUES. HARD BRAKING, OR SOFT MECHANICAL BRAKE FEEL. I'VE NOW SPENT 1100 DOLLARS ON A PROBLEM THAT FALLS SQUARELY WITHIN THE DESCRIPTION OF THE RECALL. THEY TELL ME THAT "THESE PARTS" AREN'T COVERED UNDER THE RECALL. I SAY, EXPAND THE RECALL. RECALL STATES THEY DON'T HAVE TO INCLUDE THIS IN SEC FILINGS. I THINK THEY ARE UNDER REPRESENTING THEIR TRUE COSTS. MY GM CASE #9-5696419690
Mfg Campaign: 11311738
Recall Date: Feb 26, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION IS FAULTY, HAS BEEN TO THE DEALER WHERE I PURCHASED SEVERAL TIMES, THEY FLUSHED THE TRANS 2 OR 3 TIMES THEN FINALLY REBUILT THE TRANSMISSION WITH AROUND 60,000 MILES. NOW I'M AT 70,000 MILES AND HAVING TRANSMISSION PROBLEMS AGAIN. IT SURGES BETWEEN GEARS, SOMETIMES FEELS LIKE I'VE BEEN REAR ENDED AND SOMETIMES SEEMS TO SKIP A GEAR AND BE IN NEUTRAL FOR A FEW SECONDS BEFORE CLUCKING INTO GEAR.
Corrective Action:
TRANSMISSION IS FAULTY, HAS BEEN TO THE DEALER WHERE I PURCHASED SEVERAL TIMES, THEY FLUSHED THE TRANS 2 OR 3 TIMES THEN FINALLY REBUILT THE TRANSMISSION WITH AROUND 60,000 MILES. NOW I'M AT 70,000 MILES AND HAVING TRANSMISSION PROBLEMS AGAIN. IT SURGES BETWEEN GEARS, SOMETIMES FEELS LIKE I'VE BEEN REAR ENDED AND SOMETIMES SEEMS TO SKIP A GEAR AND BE IN NEUTRAL FOR A FEW SECONDS BEFORE CLUCKING INTO GEAR.
Additional Notes:
TRANSMISSION IS FAULTY, HAS BEEN TO THE DEALER WHERE I PURCHASED SEVERAL TIMES, THEY FLUSHED THE TRANS 2 OR 3 TIMES THEN FINALLY REBUILT THE TRANSMISSION WITH AROUND 60,000 MILES. NOW I'M AT 70,000 MILES AND HAVING TRANSMISSION PROBLEMS AGAIN. IT SURGES BETWEEN GEARS, SOMETIMES FEELS LIKE I'VE BEEN REAR ENDED AND SOMETIMES SEEMS TO SKIP A GEAR AND BE IN NEUTRAL FOR A FEW SECONDS BEFORE CLUCKING INTO GEAR.
Mfg Campaign: 11311039
Recall Date: Feb 24, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AL THESE LIGHTS CAME ON OUT OF NO WHERE ONE COLD DAY. STEERING ASSIST, ABS, BREAK. ALSO SERVICE TRAILER BRAKE, SERVICE STABILITRAK. I WENT ONLINE THERE ARE SO MANY PEOPLE WITH THE EXACT ISSUE. RECALL YOUR MISTAKE AND FIX YOUR PROBLEM. DON'T SCREW THE CUSTOMER. I LOCKED UP MY BRAKES BECAUSE THE CAR IN FRONT OF ME AND I ALMOST HIT THEM DUE TO MY ABS NOT WORKING I FISH TAILED SIDEWAYS. IT'S A MATTER OF TIME BEFORE SOMEONE IS HURT. IT IS A BIG ISSUE MANY PEOPLE HAVE SPOKE ABOUT. I ALSO EXPLAINED TO THE GUY WHEN I SCHEDUALE THE RECALL TO BE FIXED AND HE SAID THAT MY LIGHTS OUT A DIFFERENT ISSUE THE RECALL IS JUST A PROGRAM UPDATE FOR SOMETHING WITH THE BRAKES. THEN I BRING IT THERE 45MIN LATER THEY CANT UPDATE THE TRUCK AND COMPLETE THE RECALL DUE TO THE LIGHTS ON IN THE TRUCK!!! I'M JUST UPSET I EXPLAINED EVERYTHING BEFORE APPOINTMENT AND STILL GOT SCREWED. ALSO AFTER LOOKING THERE IS A LOT OF PEOPLE WITH THE EXACT PROBLEM AS ME.. WEIRD
Corrective Action:
AL THESE LIGHTS CAME ON OUT OF NO WHERE ONE COLD DAY. STEERING ASSIST, ABS, BREAK. ALSO SERVICE TRAILER BRAKE, SERVICE STABILITRAK. I WENT ONLINE THERE ARE SO MANY PEOPLE WITH THE EXACT ISSUE. RECALL YOUR MISTAKE AND FIX YOUR PROBLEM. DON'T SCREW THE CUSTOMER. I LOCKED UP MY BRAKES BECAUSE THE CAR IN FRONT OF ME AND I ALMOST HIT THEM DUE TO MY ABS NOT WORKING I FISH TAILED SIDEWAYS. IT'S A MATTER OF TIME BEFORE SOMEONE IS HURT. IT IS A BIG ISSUE MANY PEOPLE HAVE SPOKE ABOUT. I ALSO EXPLAINED TO THE GUY WHEN I SCHEDUALE THE RECALL TO BE FIXED AND HE SAID THAT MY LIGHTS OUT A DIFFERENT ISSUE THE RECALL IS JUST A PROGRAM UPDATE FOR SOMETHING WITH THE BRAKES. THEN I BRING IT THERE 45MIN LATER THEY CANT UPDATE THE TRUCK AND COMPLETE THE RECALL DUE TO THE LIGHTS ON IN THE TRUCK!!! I'M JUST UPSET I EXPLAINED EVERYTHING BEFORE APPOINTMENT AND STILL GOT SCREWED. ALSO AFTER LOOKING THERE IS A LOT OF PEOPLE WITH THE EXACT PROBLEM AS ME.. WEIRD
Additional Notes:
AL THESE LIGHTS CAME ON OUT OF NO WHERE ONE COLD DAY. STEERING ASSIST, ABS, BREAK. ALSO SERVICE TRAILER BRAKE, SERVICE STABILITRAK. I WENT ONLINE THERE ARE SO MANY PEOPLE WITH THE EXACT ISSUE. RECALL YOUR MISTAKE AND FIX YOUR PROBLEM. DON'T SCREW THE CUSTOMER. I LOCKED UP MY BRAKES BECAUSE THE CAR IN FRONT OF ME AND I ALMOST HIT THEM DUE TO MY ABS NOT WORKING I FISH TAILED SIDEWAYS. IT'S A MATTER OF TIME BEFORE SOMEONE IS HURT. IT IS A BIG ISSUE MANY PEOPLE HAVE SPOKE ABOUT. I ALSO EXPLAINED TO THE GUY WHEN I SCHEDUALE THE RECALL TO BE FIXED AND HE SAID THAT MY LIGHTS OUT A DIFFERENT ISSUE THE RECALL IS JUST A PROGRAM UPDATE FOR SOMETHING WITH THE BRAKES. THEN I BRING IT THERE 45MIN LATER THEY CANT UPDATE THE TRUCK AND COMPLETE THE RECALL DUE TO THE LIGHTS ON IN THE TRUCK!!! I'M JUST UPSET I EXPLAINED EVERYTHING BEFORE APPOINTMENT AND STILL GOT SCREWED. ALSO AFTER LOOKING THERE IS A LOT OF PEOPLE WITH THE EXACT PROBLEM AS ME.. WEIRD
Mfg Campaign: 11310808
Recall Date: Feb 22, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AL THESE LIGHTS CAME ON OUT OF NO WHERE ONE COLD DAY. STEERING ASSIST, ABS, BREAK. ALSO SERVICE TRAILER BRAKE, SERVICE STABILITRAK. I WENT ONLINE THERE ARE SO MANY PEOPLE WITH THE EXACT ISSUE. RECALL YOUR MISTAKE AND FIX YOUR PROBLEM. DON'T SCREW THE CUSTOMER. I LOCKED UP MY BRAKES BECAUSE THE CAR IN FRONT OF ME AND I ALMOST HIT THEM DUE TO MY ABS NOT WORKING I FISH TAILED SIDEWAYS. IT'S A MATTER OF TIME BEFORE SOMEONE IS HURT. IT IS A BIG ISSUE MANY PEOPLE HAVE SPOKE ABOUT. I ALSO EXPLAINED TO THE GUY WHEN I SCHEDUALE THE RECALL TO BE FIXED AND HE SAID THAT MY LIGHTS OUT A DIFFERENT ISSUE THE RECALL IS JUST A PROGRAM UPDATE FOR SOMETHING WITH THE BRAKES. THEN I BRING IT THERE 45MIN LATER THEY CANT UPDATE THE TRUCK AND COMPLETE THE RECALL DUE TO THE LIGHTS ON IN THE TRUCK!!! I'M JUST UPSET I EXPLAINED EVERYTHING BEFORE APPOINTMENT AND STILL GOT SCREWED. ALSO AFTER LOOKING THERE IS A LOT OF PEOPLE WITH THE EXACT PROBLEM AS ME.. WEIRD
Corrective Action:
AL THESE LIGHTS CAME ON OUT OF NO WHERE ONE COLD DAY. STEERING ASSIST, ABS, BREAK. ALSO SERVICE TRAILER BRAKE, SERVICE STABILITRAK. I WENT ONLINE THERE ARE SO MANY PEOPLE WITH THE EXACT ISSUE. RECALL YOUR MISTAKE AND FIX YOUR PROBLEM. DON'T SCREW THE CUSTOMER. I LOCKED UP MY BRAKES BECAUSE THE CAR IN FRONT OF ME AND I ALMOST HIT THEM DUE TO MY ABS NOT WORKING I FISH TAILED SIDEWAYS. IT'S A MATTER OF TIME BEFORE SOMEONE IS HURT. IT IS A BIG ISSUE MANY PEOPLE HAVE SPOKE ABOUT. I ALSO EXPLAINED TO THE GUY WHEN I SCHEDUALE THE RECALL TO BE FIXED AND HE SAID THAT MY LIGHTS OUT A DIFFERENT ISSUE THE RECALL IS JUST A PROGRAM UPDATE FOR SOMETHING WITH THE BRAKES. THEN I BRING IT THERE 45MIN LATER THEY CANT UPDATE THE TRUCK AND COMPLETE THE RECALL DUE TO THE LIGHTS ON IN THE TRUCK!!! I'M JUST UPSET I EXPLAINED EVERYTHING BEFORE APPOINTMENT AND STILL GOT SCREWED. ALSO AFTER LOOKING THERE IS A LOT OF PEOPLE WITH THE EXACT PROBLEM AS ME.. WEIRD
Additional Notes:
AL THESE LIGHTS CAME ON OUT OF NO WHERE ONE COLD DAY. STEERING ASSIST, ABS, BREAK. ALSO SERVICE TRAILER BRAKE, SERVICE STABILITRAK. I WENT ONLINE THERE ARE SO MANY PEOPLE WITH THE EXACT ISSUE. RECALL YOUR MISTAKE AND FIX YOUR PROBLEM. DON'T SCREW THE CUSTOMER. I LOCKED UP MY BRAKES BECAUSE THE CAR IN FRONT OF ME AND I ALMOST HIT THEM DUE TO MY ABS NOT WORKING I FISH TAILED SIDEWAYS. IT'S A MATTER OF TIME BEFORE SOMEONE IS HURT. IT IS A BIG ISSUE MANY PEOPLE HAVE SPOKE ABOUT. I ALSO EXPLAINED TO THE GUY WHEN I SCHEDUALE THE RECALL TO BE FIXED AND HE SAID THAT MY LIGHTS OUT A DIFFERENT ISSUE THE RECALL IS JUST A PROGRAM UPDATE FOR SOMETHING WITH THE BRAKES. THEN I BRING IT THERE 45MIN LATER THEY CANT UPDATE THE TRUCK AND COMPLETE THE RECALL DUE TO THE LIGHTS ON IN THE TRUCK!!! I'M JUST UPSET I EXPLAINED EVERYTHING BEFORE APPOINTMENT AND STILL GOT SCREWED. ALSO AFTER LOOKING THERE IS A LOT OF PEOPLE WITH THE EXACT PROBLEM AS ME.. WEIRD
Mfg Campaign: 11310808
Recall Date: Feb 22, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
AL THESE LIGHTS CAME ON OUT OF NO WHERE ONE COLD DAY. STEERING ASSIST, ABS, BREAK. ALSO SERVICE TRAILER BRAKE, SERVICE STABILITRAK. I WENT ONLINE THERE ARE SO MANY PEOPLE WITH THE EXACT ISSUE. RECALL YOUR MISTAKE AND FIX YOUR PROBLEM. DON'T SCREW THE CUSTOMER. I LOCKED UP MY BRAKES BECAUSE THE CAR IN FRONT OF ME AND I ALMOST HIT THEM DUE TO MY ABS NOT WORKING I FISH TAILED SIDEWAYS. IT'S A MATTER OF TIME BEFORE SOMEONE IS HURT. IT IS A BIG ISSUE MANY PEOPLE HAVE SPOKE ABOUT. I ALSO EXPLAINED TO THE GUY WHEN I SCHEDUALE THE RECALL TO BE FIXED AND HE SAID THAT MY LIGHTS OUT A DIFFERENT ISSUE THE RECALL IS JUST A PROGRAM UPDATE FOR SOMETHING WITH THE BRAKES. THEN I BRING IT THERE 45MIN LATER THEY CANT UPDATE THE TRUCK AND COMPLETE THE RECALL DUE TO THE LIGHTS ON IN THE TRUCK!!! I'M JUST UPSET I EXPLAINED EVERYTHING BEFORE APPOINTMENT AND STILL GOT SCREWED. ALSO AFTER LOOKING THERE IS A LOT OF PEOPLE WITH THE EXACT PROBLEM AS ME.. WEIRD
Corrective Action:
AL THESE LIGHTS CAME ON OUT OF NO WHERE ONE COLD DAY. STEERING ASSIST, ABS, BREAK. ALSO SERVICE TRAILER BRAKE, SERVICE STABILITRAK. I WENT ONLINE THERE ARE SO MANY PEOPLE WITH THE EXACT ISSUE. RECALL YOUR MISTAKE AND FIX YOUR PROBLEM. DON'T SCREW THE CUSTOMER. I LOCKED UP MY BRAKES BECAUSE THE CAR IN FRONT OF ME AND I ALMOST HIT THEM DUE TO MY ABS NOT WORKING I FISH TAILED SIDEWAYS. IT'S A MATTER OF TIME BEFORE SOMEONE IS HURT. IT IS A BIG ISSUE MANY PEOPLE HAVE SPOKE ABOUT. I ALSO EXPLAINED TO THE GUY WHEN I SCHEDUALE THE RECALL TO BE FIXED AND HE SAID THAT MY LIGHTS OUT A DIFFERENT ISSUE THE RECALL IS JUST A PROGRAM UPDATE FOR SOMETHING WITH THE BRAKES. THEN I BRING IT THERE 45MIN LATER THEY CANT UPDATE THE TRUCK AND COMPLETE THE RECALL DUE TO THE LIGHTS ON IN THE TRUCK!!! I'M JUST UPSET I EXPLAINED EVERYTHING BEFORE APPOINTMENT AND STILL GOT SCREWED. ALSO AFTER LOOKING THERE IS A LOT OF PEOPLE WITH THE EXACT PROBLEM AS ME.. WEIRD
Additional Notes:
AL THESE LIGHTS CAME ON OUT OF NO WHERE ONE COLD DAY. STEERING ASSIST, ABS, BREAK. ALSO SERVICE TRAILER BRAKE, SERVICE STABILITRAK. I WENT ONLINE THERE ARE SO MANY PEOPLE WITH THE EXACT ISSUE. RECALL YOUR MISTAKE AND FIX YOUR PROBLEM. DON'T SCREW THE CUSTOMER. I LOCKED UP MY BRAKES BECAUSE THE CAR IN FRONT OF ME AND I ALMOST HIT THEM DUE TO MY ABS NOT WORKING I FISH TAILED SIDEWAYS. IT'S A MATTER OF TIME BEFORE SOMEONE IS HURT. IT IS A BIG ISSUE MANY PEOPLE HAVE SPOKE ABOUT. I ALSO EXPLAINED TO THE GUY WHEN I SCHEDUALE THE RECALL TO BE FIXED AND HE SAID THAT MY LIGHTS OUT A DIFFERENT ISSUE THE RECALL IS JUST A PROGRAM UPDATE FOR SOMETHING WITH THE BRAKES. THEN I BRING IT THERE 45MIN LATER THEY CANT UPDATE THE TRUCK AND COMPLETE THE RECALL DUE TO THE LIGHTS ON IN THE TRUCK!!! I'M JUST UPSET I EXPLAINED EVERYTHING BEFORE APPOINTMENT AND STILL GOT SCREWED. ALSO AFTER LOOKING THERE IS A LOT OF PEOPLE WITH THE EXACT PROBLEM AS ME.. WEIRD
Mfg Campaign: 11310808
Recall Date: Feb 22, 2020
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO M K SMITH CHEVROLET LOCATED AT 12845 CENTRAL AVE, CHINO, CA 91710 WHERE THEY INFORMED THE CONTACT THAT PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE PARTS WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO M K SMITH CHEVROLET LOCATED AT 12845 CENTRAL AVE, CHINO, CA 91710 WHERE THEY INFORMED THE CONTACT THAT PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE PARTS WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO M K SMITH CHEVROLET LOCATED AT 12845 CENTRAL AVE, CHINO, CA 91710 WHERE THEY INFORMED THE CONTACT THAT PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE PARTS WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11310370
Recall Date: Feb 20, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
STABILITY TRACK WARNING, ABS AND BRAKE LIGHT WARNING ALL APPEARED ON SAME DAY AFTER MOVING FROM PARKING SPOT AND TURNING OUT. CRUISE CONTROL NOT WORKING. POWER STEERING IS STRAINED.
Corrective Action:
STABILITY TRACK WARNING, ABS AND BRAKE LIGHT WARNING ALL APPEARED ON SAME DAY AFTER MOVING FROM PARKING SPOT AND TURNING OUT. CRUISE CONTROL NOT WORKING. POWER STEERING IS STRAINED.
Additional Notes:
STABILITY TRACK WARNING, ABS AND BRAKE LIGHT WARNING ALL APPEARED ON SAME DAY AFTER MOVING FROM PARKING SPOT AND TURNING OUT. CRUISE CONTROL NOT WORKING. POWER STEERING IS STRAINED.
Mfg Campaign: 11310142
Recall Date: Feb 19, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
STABILITY TRACK WARNING, ABS AND BRAKE LIGHT WARNING ALL APPEARED ON SAME DAY AFTER MOVING FROM PARKING SPOT AND TURNING OUT. CRUISE CONTROL NOT WORKING. POWER STEERING IS STRAINED.
Corrective Action:
STABILITY TRACK WARNING, ABS AND BRAKE LIGHT WARNING ALL APPEARED ON SAME DAY AFTER MOVING FROM PARKING SPOT AND TURNING OUT. CRUISE CONTROL NOT WORKING. POWER STEERING IS STRAINED.
Additional Notes:
STABILITY TRACK WARNING, ABS AND BRAKE LIGHT WARNING ALL APPEARED ON SAME DAY AFTER MOVING FROM PARKING SPOT AND TURNING OUT. CRUISE CONTROL NOT WORKING. POWER STEERING IS STRAINED.
Mfg Campaign: 11310142
Recall Date: Feb 19, 2020
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO REAR PASSENGER SIDE WINDOW PANEL SHATTERED A STRONG ODOR OF BURNING RUBBER PRESENT INSIDE THE CABIN CONSEQUENCE WAS REPAIRS HAD TO BE PAID BY THE CONTACT THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A SMELL OF BURNIG RUBBER STARTED INSIDE THE CABIN, THEN A LOUD POP WAS HEARD. THE FOLLOWING DAY NOTICED THAT THE REAR WINDOW PANEL HAD SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER MCCARTHY-MORSE CHEVROLET, 9201 METCALF AVE, OVERLAND PARK, KS 66212, THEY WERE NOT ABLE TO DETERMINED THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO REAR PASSENGER SIDE WINDOW PANEL SHATTERED A STRONG ODOR OF BURNING RUBBER PRESENT INSIDE THE CABIN CONSEQUENCE WAS REPAIRS HAD TO BE PAID BY THE CONTACT THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A SMELL OF BURNIG RUBBER STARTED INSIDE THE CABIN, THEN A LOUD POP WAS HEARD. THE FOLLOWING DAY NOTICED THAT THE REAR WINDOW PANEL HAD SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER MCCARTHY-MORSE CHEVROLET, 9201 METCALF AVE, OVERLAND PARK, KS 66212, THEY WERE NOT ABLE TO DETERMINED THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO REAR PASSENGER SIDE WINDOW PANEL SHATTERED A STRONG ODOR OF BURNING RUBBER PRESENT INSIDE THE CABIN CONSEQUENCE WAS REPAIRS HAD TO BE PAID BY THE CONTACT THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, A SMELL OF BURNIG RUBBER STARTED INSIDE THE CABIN, THEN A LOUD POP WAS HEARD. THE FOLLOWING DAY NOTICED THAT THE REAR WINDOW PANEL HAD SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER MCCARTHY-MORSE CHEVROLET, 9201 METCALF AVE, OVERLAND PARK, KS 66212, THEY WERE NOT ABLE TO DETERMINED THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Mfg Campaign: 11308691
Recall Date: Feb 12, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TRANSMISSION SHIFTS HARD INTO GEAR WHEN SLOWING DOWN AND EXTREMELY HARD WHEN TOWING 2,000LB EMPTY TRAILER, CURRENTLY AT DEALERSHIP TO HAVE NEW TORQUE CONVERTER AND PUMP INSTALLED. DEALERSHIP STATED NO METAL SHAVINGS IN TRANSMISSION THEY BELIEVE. WHEN ACCELERATING ENGINE RPMS INCREASE WHILE VEHICLE SPEED DECREASES. STEREO CONSTANTLY DISCONNECTS FROM WIFI WHEN STREAMING MUSIC. WIFI WILL CONTINUE TO WORK FOR OTHER DEVICES. VOICE COMMANDS WORK 80%ISH OF THE TIME.
Corrective Action:
TRANSMISSION SHIFTS HARD INTO GEAR WHEN SLOWING DOWN AND EXTREMELY HARD WHEN TOWING 2,000LB EMPTY TRAILER, CURRENTLY AT DEALERSHIP TO HAVE NEW TORQUE CONVERTER AND PUMP INSTALLED. DEALERSHIP STATED NO METAL SHAVINGS IN TRANSMISSION THEY BELIEVE. WHEN ACCELERATING ENGINE RPMS INCREASE WHILE VEHICLE SPEED DECREASES. STEREO CONSTANTLY DISCONNECTS FROM WIFI WHEN STREAMING MUSIC. WIFI WILL CONTINUE TO WORK FOR OTHER DEVICES. VOICE COMMANDS WORK 80%ISH OF THE TIME.
Additional Notes:
TRANSMISSION SHIFTS HARD INTO GEAR WHEN SLOWING DOWN AND EXTREMELY HARD WHEN TOWING 2,000LB EMPTY TRAILER, CURRENTLY AT DEALERSHIP TO HAVE NEW TORQUE CONVERTER AND PUMP INSTALLED. DEALERSHIP STATED NO METAL SHAVINGS IN TRANSMISSION THEY BELIEVE. WHEN ACCELERATING ENGINE RPMS INCREASE WHILE VEHICLE SPEED DECREASES. STEREO CONSTANTLY DISCONNECTS FROM WIFI WHEN STREAMING MUSIC. WIFI WILL CONTINUE TO WORK FOR OTHER DEVICES. VOICE COMMANDS WORK 80%ISH OF THE TIME.
Mfg Campaign: 11306605
Recall Date: Feb 2, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHIFTS HARD INTO GEAR WHEN SLOWING DOWN AND EXTREMELY HARD WHEN TOWING 2,000LB EMPTY TRAILER, CURRENTLY AT DEALERSHIP TO HAVE NEW TORQUE CONVERTER AND PUMP INSTALLED. DEALERSHIP STATED NO METAL SHAVINGS IN TRANSMISSION THEY BELIEVE. WHEN ACCELERATING ENGINE RPMS INCREASE WHILE VEHICLE SPEED DECREASES. STEREO CONSTANTLY DISCONNECTS FROM WIFI WHEN STREAMING MUSIC. WIFI WILL CONTINUE TO WORK FOR OTHER DEVICES. VOICE COMMANDS WORK 80%ISH OF THE TIME.
Corrective Action:
TRANSMISSION SHIFTS HARD INTO GEAR WHEN SLOWING DOWN AND EXTREMELY HARD WHEN TOWING 2,000LB EMPTY TRAILER, CURRENTLY AT DEALERSHIP TO HAVE NEW TORQUE CONVERTER AND PUMP INSTALLED. DEALERSHIP STATED NO METAL SHAVINGS IN TRANSMISSION THEY BELIEVE. WHEN ACCELERATING ENGINE RPMS INCREASE WHILE VEHICLE SPEED DECREASES. STEREO CONSTANTLY DISCONNECTS FROM WIFI WHEN STREAMING MUSIC. WIFI WILL CONTINUE TO WORK FOR OTHER DEVICES. VOICE COMMANDS WORK 80%ISH OF THE TIME.
Additional Notes:
TRANSMISSION SHIFTS HARD INTO GEAR WHEN SLOWING DOWN AND EXTREMELY HARD WHEN TOWING 2,000LB EMPTY TRAILER, CURRENTLY AT DEALERSHIP TO HAVE NEW TORQUE CONVERTER AND PUMP INSTALLED. DEALERSHIP STATED NO METAL SHAVINGS IN TRANSMISSION THEY BELIEVE. WHEN ACCELERATING ENGINE RPMS INCREASE WHILE VEHICLE SPEED DECREASES. STEREO CONSTANTLY DISCONNECTS FROM WIFI WHEN STREAMING MUSIC. WIFI WILL CONTINUE TO WORK FOR OTHER DEVICES. VOICE COMMANDS WORK 80%ISH OF THE TIME.
Mfg Campaign: 11306605
Recall Date: Feb 2, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRANSMISSION SHIFTS HARD INTO GEAR WHEN SLOWING DOWN AND EXTREMELY HARD WHEN TOWING 2,000LB EMPTY TRAILER, CURRENTLY AT DEALERSHIP TO HAVE NEW TORQUE CONVERTER AND PUMP INSTALLED. DEALERSHIP STATED NO METAL SHAVINGS IN TRANSMISSION THEY BELIEVE. WHEN ACCELERATING ENGINE RPMS INCREASE WHILE VEHICLE SPEED DECREASES. STEREO CONSTANTLY DISCONNECTS FROM WIFI WHEN STREAMING MUSIC. WIFI WILL CONTINUE TO WORK FOR OTHER DEVICES. VOICE COMMANDS WORK 80%ISH OF THE TIME.
Corrective Action:
TRANSMISSION SHIFTS HARD INTO GEAR WHEN SLOWING DOWN AND EXTREMELY HARD WHEN TOWING 2,000LB EMPTY TRAILER, CURRENTLY AT DEALERSHIP TO HAVE NEW TORQUE CONVERTER AND PUMP INSTALLED. DEALERSHIP STATED NO METAL SHAVINGS IN TRANSMISSION THEY BELIEVE. WHEN ACCELERATING ENGINE RPMS INCREASE WHILE VEHICLE SPEED DECREASES. STEREO CONSTANTLY DISCONNECTS FROM WIFI WHEN STREAMING MUSIC. WIFI WILL CONTINUE TO WORK FOR OTHER DEVICES. VOICE COMMANDS WORK 80%ISH OF THE TIME.
Additional Notes:
TRANSMISSION SHIFTS HARD INTO GEAR WHEN SLOWING DOWN AND EXTREMELY HARD WHEN TOWING 2,000LB EMPTY TRAILER, CURRENTLY AT DEALERSHIP TO HAVE NEW TORQUE CONVERTER AND PUMP INSTALLED. DEALERSHIP STATED NO METAL SHAVINGS IN TRANSMISSION THEY BELIEVE. WHEN ACCELERATING ENGINE RPMS INCREASE WHILE VEHICLE SPEED DECREASES. STEREO CONSTANTLY DISCONNECTS FROM WIFI WHEN STREAMING MUSIC. WIFI WILL CONTINUE TO WORK FOR OTHER DEVICES. VOICE COMMANDS WORK 80%ISH OF THE TIME.
Mfg Campaign: 11306605
Recall Date: Feb 2, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AS I WAS DRIVING ON A CITY STREET HIGH SPEED LIMIT ALL THE SUDDEN ALL THE WARNING DASH LIGHTS CAME ON ALTHOUGH THE ENGINE IS RUNNING, I DIDN'T UNDERSTAND IT TRIED TO SLOW DOWN AND HAD TO APPLY A LOT OF PRESSURE TO THE BRAKE PEDAL . I DID NOT UNDERSTAND IT. WHEN I STOPPED THE LIGHTS WENT OUT. I TURNED OFF THE VEHICLE WITH THE KEY AND STARTED IT AGAIN. A COUPLE DAYS LATER I REMOTELY STARTED MY VEHICLE BUT WHEN I GOT IN AND TURN THE KEY ON THE LIGHTS DID NOT GO OFF IMMEDIATELY AS THEY NORMALLY DO.
Corrective Action:
AS I WAS DRIVING ON A CITY STREET HIGH SPEED LIMIT ALL THE SUDDEN ALL THE WARNING DASH LIGHTS CAME ON ALTHOUGH THE ENGINE IS RUNNING, I DIDN'T UNDERSTAND IT TRIED TO SLOW DOWN AND HAD TO APPLY A LOT OF PRESSURE TO THE BRAKE PEDAL . I DID NOT UNDERSTAND IT. WHEN I STOPPED THE LIGHTS WENT OUT. I TURNED OFF THE VEHICLE WITH THE KEY AND STARTED IT AGAIN. A COUPLE DAYS LATER I REMOTELY STARTED MY VEHICLE BUT WHEN I GOT IN AND TURN THE KEY ON THE LIGHTS DID NOT GO OFF IMMEDIATELY AS THEY NORMALLY DO.
Additional Notes:
AS I WAS DRIVING ON A CITY STREET HIGH SPEED LIMIT ALL THE SUDDEN ALL THE WARNING DASH LIGHTS CAME ON ALTHOUGH THE ENGINE IS RUNNING, I DIDN'T UNDERSTAND IT TRIED TO SLOW DOWN AND HAD TO APPLY A LOT OF PRESSURE TO THE BRAKE PEDAL . I DID NOT UNDERSTAND IT. WHEN I STOPPED THE LIGHTS WENT OUT. I TURNED OFF THE VEHICLE WITH THE KEY AND STARTED IT AGAIN. A COUPLE DAYS LATER I REMOTELY STARTED MY VEHICLE BUT WHEN I GOT IN AND TURN THE KEY ON THE LIGHTS DID NOT GO OFF IMMEDIATELY AS THEY NORMALLY DO.
Mfg Campaign: 11303017
Recall Date: Jan 30, 2020
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AS I WAS DRIVING ON A CITY STREET HIGH SPEED LIMIT ALL THE SUDDEN ALL THE WARNING DASH LIGHTS CAME ON ALTHOUGH THE ENGINE IS RUNNING, I DIDN'T UNDERSTAND IT TRIED TO SLOW DOWN AND HAD TO APPLY A LOT OF PRESSURE TO THE BRAKE PEDAL . I DID NOT UNDERSTAND IT. WHEN I STOPPED THE LIGHTS WENT OUT. I TURNED OFF THE VEHICLE WITH THE KEY AND STARTED IT AGAIN. A COUPLE DAYS LATER I REMOTELY STARTED MY VEHICLE BUT WHEN I GOT IN AND TURN THE KEY ON THE LIGHTS DID NOT GO OFF IMMEDIATELY AS THEY NORMALLY DO.
Corrective Action:
AS I WAS DRIVING ON A CITY STREET HIGH SPEED LIMIT ALL THE SUDDEN ALL THE WARNING DASH LIGHTS CAME ON ALTHOUGH THE ENGINE IS RUNNING, I DIDN'T UNDERSTAND IT TRIED TO SLOW DOWN AND HAD TO APPLY A LOT OF PRESSURE TO THE BRAKE PEDAL . I DID NOT UNDERSTAND IT. WHEN I STOPPED THE LIGHTS WENT OUT. I TURNED OFF THE VEHICLE WITH THE KEY AND STARTED IT AGAIN. A COUPLE DAYS LATER I REMOTELY STARTED MY VEHICLE BUT WHEN I GOT IN AND TURN THE KEY ON THE LIGHTS DID NOT GO OFF IMMEDIATELY AS THEY NORMALLY DO.
Additional Notes:
AS I WAS DRIVING ON A CITY STREET HIGH SPEED LIMIT ALL THE SUDDEN ALL THE WARNING DASH LIGHTS CAME ON ALTHOUGH THE ENGINE IS RUNNING, I DIDN'T UNDERSTAND IT TRIED TO SLOW DOWN AND HAD TO APPLY A LOT OF PRESSURE TO THE BRAKE PEDAL . I DID NOT UNDERSTAND IT. WHEN I STOPPED THE LIGHTS WENT OUT. I TURNED OFF THE VEHICLE WITH THE KEY AND STARTED IT AGAIN. A COUPLE DAYS LATER I REMOTELY STARTED MY VEHICLE BUT WHEN I GOT IN AND TURN THE KEY ON THE LIGHTS DID NOT GO OFF IMMEDIATELY AS THEY NORMALLY DO.
Mfg Campaign: 11303017
Recall Date: Jan 30, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION ON THIS TRUCK HAS NOT BEEN RIGHT FROM THE BEGINNING. WHEN STARTING IN THE MORNING IT WILL DO ONE OF THREE THINGS: SURGES AND TRANSMISSION SKIPS, HESITATE AND THEN RACE OR JUMP AHEAD, OR CHUNK AND THUNK LIKE IT REALLY DOESN'T WANT TO GO TO WORK AND SHIFTS HARD WHEN IT DOES. I KEEP ASKING WHEN GM WILL TAKE CARE OF THIS PROBLEM AND I KEEP GETTING THE RUN AROUND. I HAVE BROUGHT IT IN 3X, HAVE HAD DIAGNOSTICS RUN, TRANSMISSION FLUSHED AND OF COURSE IT HAS NOT HELPED. I AM NOW BRINGING IT BACK TO CHEVY DEALER AND NOW THEY SAY I HAVE TO DO THE NEXT STEP ACCORDING TO GM WHICH IS PUT IN A NEW TORQUE CONVERTER. I BOUGHT A BEAUTIFUL TRUCK THAT RUNS LIKE CRAP AND I AM VERY FRUSTRATED.
Corrective Action:
THE TRANSMISSION ON THIS TRUCK HAS NOT BEEN RIGHT FROM THE BEGINNING. WHEN STARTING IN THE MORNING IT WILL DO ONE OF THREE THINGS: SURGES AND TRANSMISSION SKIPS, HESITATE AND THEN RACE OR JUMP AHEAD, OR CHUNK AND THUNK LIKE IT REALLY DOESN'T WANT TO GO TO WORK AND SHIFTS HARD WHEN IT DOES. I KEEP ASKING WHEN GM WILL TAKE CARE OF THIS PROBLEM AND I KEEP GETTING THE RUN AROUND. I HAVE BROUGHT IT IN 3X, HAVE HAD DIAGNOSTICS RUN, TRANSMISSION FLUSHED AND OF COURSE IT HAS NOT HELPED. I AM NOW BRINGING IT BACK TO CHEVY DEALER AND NOW THEY SAY I HAVE TO DO THE NEXT STEP ACCORDING TO GM WHICH IS PUT IN A NEW TORQUE CONVERTER. I BOUGHT A BEAUTIFUL TRUCK THAT RUNS LIKE CRAP AND I AM VERY FRUSTRATED.
Additional Notes:
THE TRANSMISSION ON THIS TRUCK HAS NOT BEEN RIGHT FROM THE BEGINNING. WHEN STARTING IN THE MORNING IT WILL DO ONE OF THREE THINGS: SURGES AND TRANSMISSION SKIPS, HESITATE AND THEN RACE OR JUMP AHEAD, OR CHUNK AND THUNK LIKE IT REALLY DOESN'T WANT TO GO TO WORK AND SHIFTS HARD WHEN IT DOES. I KEEP ASKING WHEN GM WILL TAKE CARE OF THIS PROBLEM AND I KEEP GETTING THE RUN AROUND. I HAVE BROUGHT IT IN 3X, HAVE HAD DIAGNOSTICS RUN, TRANSMISSION FLUSHED AND OF COURSE IT HAS NOT HELPED. I AM NOW BRINGING IT BACK TO CHEVY DEALER AND NOW THEY SAY I HAVE TO DO THE NEXT STEP ACCORDING TO GM WHICH IS PUT IN A NEW TORQUE CONVERTER. I BOUGHT A BEAUTIFUL TRUCK THAT RUNS LIKE CRAP AND I AM VERY FRUSTRATED.
Mfg Campaign: 11302914
Recall Date: Jan 29, 2020
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