Complaints & Recalls
Consumer Complaints
156 ComplaintsGeneral Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I'VE NOTICED SINCE THE FIRST MONTH OF OWNER SHIP BACK IN 2018, THAT SOMETHING WAS WRONG WITH MY TRANSMISSION. I OWN A 2017 CHEVY SILVERADO WITH THE 8 SPEED TRANSMISSION. NOT ONLY HAD IT BEEN DISCOURAGING, IT'S DISTURBING, AND POSSIBLY EVEN UNSAFE. FROM 1ST TO 2ND GEAR THERE IS A HARD SHIFT IN THE TRANSMISSION. AND THE SAME PROBLEM IS FROM 2ND TO 1ST GEAR. THE VEHICLE MAKES A LOUD CLUNK AND IT JERKS SIMULTANEOUSLY. THE FACT I SPENT $50,000 ON THIS TRUCK BRAND NEW AND HAVE GOT NOWHERE WITH THE PROBLEM IS OUTRAGEOUS. I ALWAYS BELIEVE IT IS A SAFETY CONCERN, BECAUSE THE VEHICLE WILL MOVE IT RADICALLY. WHEN I BROUGHT IT TO MY DEALERSHIP THEY SAID IT WAS 'LEFT IN 4 WHEEL DRIVE' RIDICULOUS LIES. AND IF THAT WAS THE CASE WHY DID THEY 'UPDATE THE TRANSMISSION COMPUTER.' REGARDLESS, ALL OF THESE PROBLEMS FROM GM HAVE BEEN SWEPT UNDER THE RUG. THE PROBLEM HAS NEVER STOPPED. I'VE GOTTEN REPLIES FROM SERVICE REPRESENTATIVES AT THE DEALERSHIP SAYING 'THEY ALL DO THAT' OR 'IT'S FINE' SO TIRED OF GETTING NOWHERE. GM SHOULD BE REPLACING EVERY SINGLE 8 SPEED TRANSMISSION. I AM WORRIED THAT MY TRANSMISSION WILL FAIL AT ANY TIME. NEW VEHICLES SHOULD NOT DRIVE LIKE THIS.
Corrective Action:
I'VE NOTICED SINCE THE FIRST MONTH OF OWNER SHIP BACK IN 2018, THAT SOMETHING WAS WRONG WITH MY TRANSMISSION. I OWN A 2017 CHEVY SILVERADO WITH THE 8 SPEED TRANSMISSION. NOT ONLY HAD IT BEEN DISCOURAGING, IT'S DISTURBING, AND POSSIBLY EVEN UNSAFE. FROM 1ST TO 2ND GEAR THERE IS A HARD SHIFT IN THE TRANSMISSION. AND THE SAME PROBLEM IS FROM 2ND TO 1ST GEAR. THE VEHICLE MAKES A LOUD CLUNK AND IT JERKS SIMULTANEOUSLY. THE FACT I SPENT $50,000 ON THIS TRUCK BRAND NEW AND HAVE GOT NOWHERE WITH THE PROBLEM IS OUTRAGEOUS. I ALWAYS BELIEVE IT IS A SAFETY CONCERN, BECAUSE THE VEHICLE WILL MOVE IT RADICALLY. WHEN I BROUGHT IT TO MY DEALERSHIP THEY SAID IT WAS 'LEFT IN 4 WHEEL DRIVE' RIDICULOUS LIES. AND IF THAT WAS THE CASE WHY DID THEY 'UPDATE THE TRANSMISSION COMPUTER.' REGARDLESS, ALL OF THESE PROBLEMS FROM GM HAVE BEEN SWEPT UNDER THE RUG. THE PROBLEM HAS NEVER STOPPED. I'VE GOTTEN REPLIES FROM SERVICE REPRESENTATIVES AT THE DEALERSHIP SAYING 'THEY ALL DO THAT' OR 'IT'S FINE' SO TIRED OF GETTING NOWHERE. GM SHOULD BE REPLACING EVERY SINGLE 8 SPEED TRANSMISSION. I AM WORRIED THAT MY TRANSMISSION WILL FAIL AT ANY TIME. NEW VEHICLES SHOULD NOT DRIVE LIKE THIS.
Additional Notes:
I'VE NOTICED SINCE THE FIRST MONTH OF OWNER SHIP BACK IN 2018, THAT SOMETHING WAS WRONG WITH MY TRANSMISSION. I OWN A 2017 CHEVY SILVERADO WITH THE 8 SPEED TRANSMISSION. NOT ONLY HAD IT BEEN DISCOURAGING, IT'S DISTURBING, AND POSSIBLY EVEN UNSAFE. FROM 1ST TO 2ND GEAR THERE IS A HARD SHIFT IN THE TRANSMISSION. AND THE SAME PROBLEM IS FROM 2ND TO 1ST GEAR. THE VEHICLE MAKES A LOUD CLUNK AND IT JERKS SIMULTANEOUSLY. THE FACT I SPENT $50,000 ON THIS TRUCK BRAND NEW AND HAVE GOT NOWHERE WITH THE PROBLEM IS OUTRAGEOUS. I ALWAYS BELIEVE IT IS A SAFETY CONCERN, BECAUSE THE VEHICLE WILL MOVE IT RADICALLY. WHEN I BROUGHT IT TO MY DEALERSHIP THEY SAID IT WAS 'LEFT IN 4 WHEEL DRIVE' RIDICULOUS LIES. AND IF THAT WAS THE CASE WHY DID THEY 'UPDATE THE TRANSMISSION COMPUTER.' REGARDLESS, ALL OF THESE PROBLEMS FROM GM HAVE BEEN SWEPT UNDER THE RUG. THE PROBLEM HAS NEVER STOPPED. I'VE GOTTEN REPLIES FROM SERVICE REPRESENTATIVES AT THE DEALERSHIP SAYING 'THEY ALL DO THAT' OR 'IT'S FINE' SO TIRED OF GETTING NOWHERE. GM SHOULD BE REPLACING EVERY SINGLE 8 SPEED TRANSMISSION. I AM WORRIED THAT MY TRANSMISSION WILL FAIL AT ANY TIME. NEW VEHICLES SHOULD NOT DRIVE LIKE THIS.
Mfg Campaign: 11280035
Recall Date: Nov 14, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION IS CONSTANTLY JERKING AND HARD SHIFTING. IT ALSO LAGS WHEN TRYING TO ACCELERATE. TRIED TO GET IT LOOKED AT UNDER WARRANTY AND WAS TOLD "WELCOME TO THE FUTURE" BY THE DEALERSHIP. THEY WOULDN'T EVEN DRIVE OR LOOK AT IT. FEELS LIKE I'VE BEEN RIPPED OFF, WHY EVEN OFFER WARRANTIES?
Corrective Action:
TRANSMISSION IS CONSTANTLY JERKING AND HARD SHIFTING. IT ALSO LAGS WHEN TRYING TO ACCELERATE. TRIED TO GET IT LOOKED AT UNDER WARRANTY AND WAS TOLD "WELCOME TO THE FUTURE" BY THE DEALERSHIP. THEY WOULDN'T EVEN DRIVE OR LOOK AT IT. FEELS LIKE I'VE BEEN RIPPED OFF, WHY EVEN OFFER WARRANTIES?
Additional Notes:
TRANSMISSION IS CONSTANTLY JERKING AND HARD SHIFTING. IT ALSO LAGS WHEN TRYING TO ACCELERATE. TRIED TO GET IT LOOKED AT UNDER WARRANTY AND WAS TOLD "WELCOME TO THE FUTURE" BY THE DEALERSHIP. THEY WOULDN'T EVEN DRIVE OR LOOK AT IT. FEELS LIKE I'VE BEEN RIPPED OFF, WHY EVEN OFFER WARRANTIES?
Mfg Campaign: 11280191
Recall Date: Nov 14, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE BLOCK HEATER CORD WAS RECALLED ON MY 2017 CHEVY DURAMAX DIESEL. I BROUGHT MY TRUCK TO MY LOCAL DEALERSHIP ON AUGUST 21, 2019 FOR THE RECALL AND THE CORD WAS SIMPLY CUT OFF. AT THAT TIME THERE WAS NOT A REMEDY FOR THE RECALL. I CALLED CHEVROLET CUSTOMER ASSISTANCE TODAY, NOVEMBER 12, 2019, TO CHECK ON THIS RECALL AS THE TEMPERATURE IN KANSAS IS BECOMING VERY COLD AND I AM NEEDING THE ENGINE BLOCK HEATER. I SPOKE WITH SABRINA AND HER SUPERVISOR MICHAEL WHO BOTH INFORMED ME THE NEW ENGINE BLOCK HEATER CORD HAS BEEN RELEASED TO COLD WEATHER STATES, NOT KANSAS. THE ONLY WAY FOR ME TO GET THE CORD FOR MY TRUCK WOULD BE TO DRIVE TO COLORADO, THE CLOSEST STATE TO KANSAS THAT THE CORD HAS BEEN RELEASED TO. COLORADO IS OVER 8 HOURS FROM ME, NOT TO MENTION THE TEMPERATURE IS CURRENTLY COLDER IN KANSAS THAN COLORADO. THIS IS JUST VERY FRUSTRATING, I PAID FOR THE ENGINE BLOCK HEATER ON MY TRUCK SO I CAN USE IT. I GOT NOTICE OF THIS RECALL IN MAY OF 2019, NOW IT'S NOVEMBER WITH VERY COLD WEATHER AND THE ISSUE HAS NOT BEEN RESOLVED.
Corrective Action:
THE ENGINE BLOCK HEATER CORD WAS RECALLED ON MY 2017 CHEVY DURAMAX DIESEL. I BROUGHT MY TRUCK TO MY LOCAL DEALERSHIP ON AUGUST 21, 2019 FOR THE RECALL AND THE CORD WAS SIMPLY CUT OFF. AT THAT TIME THERE WAS NOT A REMEDY FOR THE RECALL. I CALLED CHEVROLET CUSTOMER ASSISTANCE TODAY, NOVEMBER 12, 2019, TO CHECK ON THIS RECALL AS THE TEMPERATURE IN KANSAS IS BECOMING VERY COLD AND I AM NEEDING THE ENGINE BLOCK HEATER. I SPOKE WITH SABRINA AND HER SUPERVISOR MICHAEL WHO BOTH INFORMED ME THE NEW ENGINE BLOCK HEATER CORD HAS BEEN RELEASED TO COLD WEATHER STATES, NOT KANSAS. THE ONLY WAY FOR ME TO GET THE CORD FOR MY TRUCK WOULD BE TO DRIVE TO COLORADO, THE CLOSEST STATE TO KANSAS THAT THE CORD HAS BEEN RELEASED TO. COLORADO IS OVER 8 HOURS FROM ME, NOT TO MENTION THE TEMPERATURE IS CURRENTLY COLDER IN KANSAS THAN COLORADO. THIS IS JUST VERY FRUSTRATING, I PAID FOR THE ENGINE BLOCK HEATER ON MY TRUCK SO I CAN USE IT. I GOT NOTICE OF THIS RECALL IN MAY OF 2019, NOW IT'S NOVEMBER WITH VERY COLD WEATHER AND THE ISSUE HAS NOT BEEN RESOLVED.
Additional Notes:
THE ENGINE BLOCK HEATER CORD WAS RECALLED ON MY 2017 CHEVY DURAMAX DIESEL. I BROUGHT MY TRUCK TO MY LOCAL DEALERSHIP ON AUGUST 21, 2019 FOR THE RECALL AND THE CORD WAS SIMPLY CUT OFF. AT THAT TIME THERE WAS NOT A REMEDY FOR THE RECALL. I CALLED CHEVROLET CUSTOMER ASSISTANCE TODAY, NOVEMBER 12, 2019, TO CHECK ON THIS RECALL AS THE TEMPERATURE IN KANSAS IS BECOMING VERY COLD AND I AM NEEDING THE ENGINE BLOCK HEATER. I SPOKE WITH SABRINA AND HER SUPERVISOR MICHAEL WHO BOTH INFORMED ME THE NEW ENGINE BLOCK HEATER CORD HAS BEEN RELEASED TO COLD WEATHER STATES, NOT KANSAS. THE ONLY WAY FOR ME TO GET THE CORD FOR MY TRUCK WOULD BE TO DRIVE TO COLORADO, THE CLOSEST STATE TO KANSAS THAT THE CORD HAS BEEN RELEASED TO. COLORADO IS OVER 8 HOURS FROM ME, NOT TO MENTION THE TEMPERATURE IS CURRENTLY COLDER IN KANSAS THAN COLORADO. THIS IS JUST VERY FRUSTRATING, I PAID FOR THE ENGINE BLOCK HEATER ON MY TRUCK SO I CAN USE IT. I GOT NOTICE OF THIS RECALL IN MAY OF 2019, NOW IT'S NOVEMBER WITH VERY COLD WEATHER AND THE ISSUE HAS NOT BEEN RESOLVED.
Mfg Campaign: 11279532
Recall Date: Nov 12, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE WAS IN FOR A RECALL 1 WEEK PRIOR TO RECALIBRATE A POSSIBLE ERROR IN THE VACUUM ASSIST PUMP TO BRAKE SYSTEM. THIS WEEK, STOPPED AT A STOP SIGN ON A HIGHWAY, POSTED SPEED 45 AND THE BRAKE DISENGAGED AND VEHICLE LURCHED FORWARD. CALLED DEALER, SERVICE TECH SAYS KNOWN ISSUE, GM HAS ISSUED AN EXTENDED WARRANTY TO THIS MODEL TO REPAIR/REPLACE THE PART KNOWN TO BE FAULTY. TECH SAID GM SHOULD HAVE MAILED A LETTER SAYING THAT IF, AND ONLY IF THE BRAKES FAILED OR BECAME HARD TO PRESS, BRING VEHICLE IN. IF THERE HAD BEEN A PEDESTRIAN OR VEHICLE CLOSE, I WOULD HAVE HIT THEM. BRINGING VEHICLE IN AFTER THE FACT WOULD BE TOO LATE. MY VEHICLE QUALIFIED FOR THE FREE REPAIR SO IT IS BEING REPAIRED NOW.
Corrective Action:
VEHICLE WAS IN FOR A RECALL 1 WEEK PRIOR TO RECALIBRATE A POSSIBLE ERROR IN THE VACUUM ASSIST PUMP TO BRAKE SYSTEM. THIS WEEK, STOPPED AT A STOP SIGN ON A HIGHWAY, POSTED SPEED 45 AND THE BRAKE DISENGAGED AND VEHICLE LURCHED FORWARD. CALLED DEALER, SERVICE TECH SAYS KNOWN ISSUE, GM HAS ISSUED AN EXTENDED WARRANTY TO THIS MODEL TO REPAIR/REPLACE THE PART KNOWN TO BE FAULTY. TECH SAID GM SHOULD HAVE MAILED A LETTER SAYING THAT IF, AND ONLY IF THE BRAKES FAILED OR BECAME HARD TO PRESS, BRING VEHICLE IN. IF THERE HAD BEEN A PEDESTRIAN OR VEHICLE CLOSE, I WOULD HAVE HIT THEM. BRINGING VEHICLE IN AFTER THE FACT WOULD BE TOO LATE. MY VEHICLE QUALIFIED FOR THE FREE REPAIR SO IT IS BEING REPAIRED NOW.
Additional Notes:
VEHICLE WAS IN FOR A RECALL 1 WEEK PRIOR TO RECALIBRATE A POSSIBLE ERROR IN THE VACUUM ASSIST PUMP TO BRAKE SYSTEM. THIS WEEK, STOPPED AT A STOP SIGN ON A HIGHWAY, POSTED SPEED 45 AND THE BRAKE DISENGAGED AND VEHICLE LURCHED FORWARD. CALLED DEALER, SERVICE TECH SAYS KNOWN ISSUE, GM HAS ISSUED AN EXTENDED WARRANTY TO THIS MODEL TO REPAIR/REPLACE THE PART KNOWN TO BE FAULTY. TECH SAID GM SHOULD HAVE MAILED A LETTER SAYING THAT IF, AND ONLY IF THE BRAKES FAILED OR BECAME HARD TO PRESS, BRING VEHICLE IN. IF THERE HAD BEEN A PEDESTRIAN OR VEHICLE CLOSE, I WOULD HAVE HIT THEM. BRINGING VEHICLE IN AFTER THE FACT WOULD BE TOO LATE. MY VEHICLE QUALIFIED FOR THE FREE REPAIR SO IT IS BEING REPAIRED NOW.
Mfg Campaign: 11271684
Recall Date: Oct 28, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
2017 CHEV. SILVERADO 1500 LTZ .. 21,240K MILES .. I PULLED INTO MY CHURCH PARKING LOT. AND AT LOW SPEED, I PULLED FORWARD STOPPED AND STARTED BACKING IN TO THE SPACE, I THEN PULLED FORWARD TO STRAIGHTEN OUT AND WHEN I WENT TO STOP THIS TIME THE PEDAL WAS HARD. I WAS BARLEY ROLLING AND HAD BOTH FEET PUSHING ON THE PEDAL AND STOPPED JUST IN TIME TO NOT HIT A PARKED CAR. THEN I BACKED INTO THE SPACE AND AGAIN A HARD PEDAL WITH VIRTUALLY NO BRAKES. MANUFACTURER RECALL NUMBER N192268490 NHTSA RECALL NUMBER 19V645
Corrective Action:
2017 CHEV. SILVERADO 1500 LTZ .. 21,240K MILES .. I PULLED INTO MY CHURCH PARKING LOT. AND AT LOW SPEED, I PULLED FORWARD STOPPED AND STARTED BACKING IN TO THE SPACE, I THEN PULLED FORWARD TO STRAIGHTEN OUT AND WHEN I WENT TO STOP THIS TIME THE PEDAL WAS HARD. I WAS BARLEY ROLLING AND HAD BOTH FEET PUSHING ON THE PEDAL AND STOPPED JUST IN TIME TO NOT HIT A PARKED CAR. THEN I BACKED INTO THE SPACE AND AGAIN A HARD PEDAL WITH VIRTUALLY NO BRAKES. MANUFACTURER RECALL NUMBER N192268490 NHTSA RECALL NUMBER 19V645
Additional Notes:
2017 CHEV. SILVERADO 1500 LTZ .. 21,240K MILES .. I PULLED INTO MY CHURCH PARKING LOT. AND AT LOW SPEED, I PULLED FORWARD STOPPED AND STARTED BACKING IN TO THE SPACE, I THEN PULLED FORWARD TO STRAIGHTEN OUT AND WHEN I WENT TO STOP THIS TIME THE PEDAL WAS HARD. I WAS BARLEY ROLLING AND HAD BOTH FEET PUSHING ON THE PEDAL AND STOPPED JUST IN TIME TO NOT HIT A PARKED CAR. THEN I BACKED INTO THE SPACE AND AGAIN A HARD PEDAL WITH VIRTUALLY NO BRAKES. MANUFACTURER RECALL NUMBER N192268490 NHTSA RECALL NUMBER 19V645
Mfg Campaign: 11271322
Recall Date: Oct 27, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
POPPING NOISE COMING FROM REAR OF TRUCK. TRUCK HAS SLACK IN REAR AXCEL CAUSING POPPING NOISE
Corrective Action:
POPPING NOISE COMING FROM REAR OF TRUCK. TRUCK HAS SLACK IN REAR AXCEL CAUSING POPPING NOISE
Additional Notes:
POPPING NOISE COMING FROM REAR OF TRUCK. TRUCK HAS SLACK IN REAR AXCEL CAUSING POPPING NOISE
Mfg Campaign: 11270571
Recall Date: Oct 24, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, A MOTORCYCLE PULLED OUT IN FRONT OF HIS VEHICLE. THE CONTACT APPLIED THE BRAKES AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD, FAILING TO STOP THE VEHICLE IN TIME. THE CONTACT CRASHED INTO THE MOTORCYCLE. THE OTHER DRIVER WAS INJURED AND TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND IMPOUNDED. AN INVESTIGATION WAS CONDUCTED BY THE STATE POLICE AND THE OTHER DRIVER'S LAWYERS, WHICH WILL CONCLUDE ON 10/29/19. THE CONTACT DID NOT YET KNOW THE EXTENT OF THE DAMAGE TO HIS VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD JUST PURCHASED THE USED VEHICLE THREE MONTHS AGO IN JUNE OF 2019. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) TWO WEEKS AFTER THE CRASH. THE FAILURE MILEAGE WAS 45,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, A MOTORCYCLE PULLED OUT IN FRONT OF HIS VEHICLE. THE CONTACT APPLIED THE BRAKES AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD, FAILING TO STOP THE VEHICLE IN TIME. THE CONTACT CRASHED INTO THE MOTORCYCLE. THE OTHER DRIVER WAS INJURED AND TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND IMPOUNDED. AN INVESTIGATION WAS CONDUCTED BY THE STATE POLICE AND THE OTHER DRIVER'S LAWYERS, WHICH WILL CONCLUDE ON 10/29/19. THE CONTACT DID NOT YET KNOW THE EXTENT OF THE DAMAGE TO HIS VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD JUST PURCHASED THE USED VEHICLE THREE MONTHS AGO IN JUNE OF 2019. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) TWO WEEKS AFTER THE CRASH. THE FAILURE MILEAGE WAS 45,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, A MOTORCYCLE PULLED OUT IN FRONT OF HIS VEHICLE. THE CONTACT APPLIED THE BRAKES AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD, FAILING TO STOP THE VEHICLE IN TIME. THE CONTACT CRASHED INTO THE MOTORCYCLE. THE OTHER DRIVER WAS INJURED AND TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND IMPOUNDED. AN INVESTIGATION WAS CONDUCTED BY THE STATE POLICE AND THE OTHER DRIVER'S LAWYERS, WHICH WILL CONCLUDE ON 10/29/19. THE CONTACT DID NOT YET KNOW THE EXTENT OF THE DAMAGE TO HIS VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD JUST PURCHASED THE USED VEHICLE THREE MONTHS AGO IN JUNE OF 2019. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) TWO WEEKS AFTER THE CRASH. THE FAILURE MILEAGE WAS 45,000.
Mfg Campaign: 11269868
Recall Date: Oct 21, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ALL FUEL INJECTORS IN "BANK 1" BECAME FAULTY AND NEED REPLACING IMMEDIATELY WITH LITTLE TO NO WARNING OF ISSUES. CHECK ENGINE LIGHT CAME ON AFTER MULTIPLE INJECTORS BECAME FAULTY. CHECK ENGINE LIGHT CAME ON WHILE TRAVELING ON A STRAIGHT ROAD AFTER 2 MINUTES OF HIGHWAY TRAVEL GOING 70 MPH. *LN CONSUMER STATED I'D LIKE TO ADD THE FOLLOWING INFORMATION TO MY REPORT. AFTER LOOKING FURTHER ON THE NHTSA WEBSITE, I CAME ACROSS INFORMATION IN THE 'MANUFACTURER COMMUNICATIONS' SECTION OF THE WEBSITE PERTAINING TO 2017 CHEVROLET SILVERADO 1500'S. THE NHTSA ID NUMBER IS 10163854, AND MANUFACTURER COMMUNICATION NUMBER IS N182198000. IN THIS LETTER IT EXPLAINS ISSUES WITH BANK 1 FUEL INJECTORS, AND WHAT I EXPERIENCED WITH MY PICKUP. UNDER THE 'CONDITIONS' SECTION OF THIS LETTER, PAGE 1, MY VEHICLE MEETS ALL THE CONDITIONS ASIDE FROM LIVING IN WYOMING AND NOT ONE OF THE 13 STATES LISTED. MY PICKUP IS A 2017 CHEVROLET SILVERADO WITH A 5.3L ENGINE, THE MALFUNCTION INDICATOR LAMP ILLUMINATED, I TOOK MY VEHICLE TO GARVIN MOTORS IN POWELL, WY, AND THEY SAID A DIAGNOSTIC TROUBLE CODE RETURNED WITH FUEL TO AIR RATIO ISSUE IN BANK 1. UPON FURTHER DIAGNOSTICS IT WAS REVILED THE FUEL INJECTORS NEED REPLACING IN BANK 1, JUST AS STATED IN THIS LETTER FROM GM. I HAVE BEEN IN CONTACT WITH TWO GM DEALERS IN THE AREA, AND I HAVE BEEN QUOTED TWO PRICES TO REPLACE PARTS LISTED ON THIS DOCUMENT FROM GM. I HAVE ALSO REACHED OUT TO GM, AND THEY SAID THEY WILL RESEARCH THIS LETTER MORE AND GET BACK WITH ME. I AM NOW TWO WEEKS WITHOUT A VEHICLE WHILE THE DEALERSHIP IS DEMANDING I MAKE A DECISION TO HAVE REPAIRS DONE, HOW I WILL BE ABLE TO PAY FOR REPAIRS UPON COMPLETION, AND GM CUSTOMER SUPPORT WILL NOT TAKE MY CALLS WITH TELLING ME THEY WILL BE CALLED BACK. I HAVE SPOKEN TO GM THREE TIMES ABOUT THIS WITH EACH TIME STATING THEY NEED TO LOOK INTO THE MATTER FURTHER. DENNY MENHOLT DEALERSHIP LOCATED IN CODY, WY, CURRENTLY HAS MY PICKUP WITH NO REPAIRS STARTED AT THIS TIME. *JB
Corrective Action:
ALL FUEL INJECTORS IN "BANK 1" BECAME FAULTY AND NEED REPLACING IMMEDIATELY WITH LITTLE TO NO WARNING OF ISSUES. CHECK ENGINE LIGHT CAME ON AFTER MULTIPLE INJECTORS BECAME FAULTY. CHECK ENGINE LIGHT CAME ON WHILE TRAVELING ON A STRAIGHT ROAD AFTER 2 MINUTES OF HIGHWAY TRAVEL GOING 70 MPH. *LN CONSUMER STATED I'D LIKE TO ADD THE FOLLOWING INFORMATION TO MY REPORT. AFTER LOOKING FURTHER ON THE NHTSA WEBSITE, I CAME ACROSS INFORMATION IN THE 'MANUFACTURER COMMUNICATIONS' SECTION OF THE WEBSITE PERTAINING TO 2017 CHEVROLET SILVERADO 1500'S. THE NHTSA ID NUMBER IS 10163854, AND MANUFACTURER COMMUNICATION NUMBER IS N182198000. IN THIS LETTER IT EXPLAINS ISSUES WITH BANK 1 FUEL INJECTORS, AND WHAT I EXPERIENCED WITH MY PICKUP. UNDER THE 'CONDITIONS' SECTION OF THIS LETTER, PAGE 1, MY VEHICLE MEETS ALL THE CONDITIONS ASIDE FROM LIVING IN WYOMING AND NOT ONE OF THE 13 STATES LISTED. MY PICKUP IS A 2017 CHEVROLET SILVERADO WITH A 5.3L ENGINE, THE MALFUNCTION INDICATOR LAMP ILLUMINATED, I TOOK MY VEHICLE TO GARVIN MOTORS IN POWELL, WY, AND THEY SAID A DIAGNOSTIC TROUBLE CODE RETURNED WITH FUEL TO AIR RATIO ISSUE IN BANK 1. UPON FURTHER DIAGNOSTICS IT WAS REVILED THE FUEL INJECTORS NEED REPLACING IN BANK 1, JUST AS STATED IN THIS LETTER FROM GM. I HAVE BEEN IN CONTACT WITH TWO GM DEALERS IN THE AREA, AND I HAVE BEEN QUOTED TWO PRICES TO REPLACE PARTS LISTED ON THIS DOCUMENT FROM GM. I HAVE ALSO REACHED OUT TO GM, AND THEY SAID THEY WILL RESEARCH THIS LETTER MORE AND GET BACK WITH ME. I AM NOW TWO WEEKS WITHOUT A VEHICLE WHILE THE DEALERSHIP IS DEMANDING I MAKE A DECISION TO HAVE REPAIRS DONE, HOW I WILL BE ABLE TO PAY FOR REPAIRS UPON COMPLETION, AND GM CUSTOMER SUPPORT WILL NOT TAKE MY CALLS WITH TELLING ME THEY WILL BE CALLED BACK. I HAVE SPOKEN TO GM THREE TIMES ABOUT THIS WITH EACH TIME STATING THEY NEED TO LOOK INTO THE MATTER FURTHER. DENNY MENHOLT DEALERSHIP LOCATED IN CODY, WY, CURRENTLY HAS MY PICKUP WITH NO REPAIRS STARTED AT THIS TIME. *JB
Additional Notes:
ALL FUEL INJECTORS IN "BANK 1" BECAME FAULTY AND NEED REPLACING IMMEDIATELY WITH LITTLE TO NO WARNING OF ISSUES. CHECK ENGINE LIGHT CAME ON AFTER MULTIPLE INJECTORS BECAME FAULTY. CHECK ENGINE LIGHT CAME ON WHILE TRAVELING ON A STRAIGHT ROAD AFTER 2 MINUTES OF HIGHWAY TRAVEL GOING 70 MPH. *LN CONSUMER STATED I'D LIKE TO ADD THE FOLLOWING INFORMATION TO MY REPORT. AFTER LOOKING FURTHER ON THE NHTSA WEBSITE, I CAME ACROSS INFORMATION IN THE 'MANUFACTURER COMMUNICATIONS' SECTION OF THE WEBSITE PERTAINING TO 2017 CHEVROLET SILVERADO 1500'S. THE NHTSA ID NUMBER IS 10163854, AND MANUFACTURER COMMUNICATION NUMBER IS N182198000. IN THIS LETTER IT EXPLAINS ISSUES WITH BANK 1 FUEL INJECTORS, AND WHAT I EXPERIENCED WITH MY PICKUP. UNDER THE 'CONDITIONS' SECTION OF THIS LETTER, PAGE 1, MY VEHICLE MEETS ALL THE CONDITIONS ASIDE FROM LIVING IN WYOMING AND NOT ONE OF THE 13 STATES LISTED. MY PICKUP IS A 2017 CHEVROLET SILVERADO WITH A 5.3L ENGINE, THE MALFUNCTION INDICATOR LAMP ILLUMINATED, I TOOK MY VEHICLE TO GARVIN MOTORS IN POWELL, WY, AND THEY SAID A DIAGNOSTIC TROUBLE CODE RETURNED WITH FUEL TO AIR RATIO ISSUE IN BANK 1. UPON FURTHER DIAGNOSTICS IT WAS REVILED THE FUEL INJECTORS NEED REPLACING IN BANK 1, JUST AS STATED IN THIS LETTER FROM GM. I HAVE BEEN IN CONTACT WITH TWO GM DEALERS IN THE AREA, AND I HAVE BEEN QUOTED TWO PRICES TO REPLACE PARTS LISTED ON THIS DOCUMENT FROM GM. I HAVE ALSO REACHED OUT TO GM, AND THEY SAID THEY WILL RESEARCH THIS LETTER MORE AND GET BACK WITH ME. I AM NOW TWO WEEKS WITHOUT A VEHICLE WHILE THE DEALERSHIP IS DEMANDING I MAKE A DECISION TO HAVE REPAIRS DONE, HOW I WILL BE ABLE TO PAY FOR REPAIRS UPON COMPLETION, AND GM CUSTOMER SUPPORT WILL NOT TAKE MY CALLS WITH TELLING ME THEY WILL BE CALLED BACK. I HAVE SPOKEN TO GM THREE TIMES ABOUT THIS WITH EACH TIME STATING THEY NEED TO LOOK INTO THE MATTER FURTHER. DENNY MENHOLT DEALERSHIP LOCATED IN CODY, WY, CURRENTLY HAS MY PICKUP WITH NO REPAIRS STARTED AT THIS TIME. *JB
Mfg Campaign: 11269972
Recall Date: Oct 21, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING ON THE HIGHWAY AT 50 MPH, THE CONTACT HAD TO MAKE A SUDDEN STOP IN TRAFFIC AND THE BRAKES DID NOT WORK. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A NEARBY COLLISION CENTER AND THE OTHER VEHICLE WAS ABLE TO BE DRIVEN AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 42,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING ON THE HIGHWAY AT 50 MPH, THE CONTACT HAD TO MAKE A SUDDEN STOP IN TRAFFIC AND THE BRAKES DID NOT WORK. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A NEARBY COLLISION CENTER AND THE OTHER VEHICLE WAS ABLE TO BE DRIVEN AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 42,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING ON THE HIGHWAY AT 50 MPH, THE CONTACT HAD TO MAKE A SUDDEN STOP IN TRAFFIC AND THE BRAKES DID NOT WORK. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A NEARBY COLLISION CENTER AND THE OTHER VEHICLE WAS ABLE TO BE DRIVEN AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 42,000.
Mfg Campaign: 11269168
Recall Date: Oct 17, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. ELKLAND CHEVROLET (505 E MAIN ST, ELKLAND, PA 16920, 814) 258-1071) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. ELKLAND CHEVROLET (505 E MAIN ST, ELKLAND, PA 16920, 814) 258-1071) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. ELKLAND CHEVROLET (505 E MAIN ST, ELKLAND, PA 16920, 814) 258-1071) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB
Mfg Campaign: 11268958
Recall Date: Oct 16, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHUDDER AT SPEED. HARD SHIFTS AT SLOW SPEED. APPEARS TO BE WELL DOCUMENTED ACROSS THIS SITE AND OTHER FORUMS. IT APPEARS THE OIL USED IN THE TRANSMISSIONS WAS DEFECTIVE (PER CHEVY) . TSB - 16-NA-175 AND TSB 18-NA-355. HOPEFULLY ADDING TO THE LONG LIST OF COMPLAINTS HELPS GET CHEVY TO ISSUE A "RECALL" OR SOMETHING SIMILAR TO RESOLVE THE ISSUE WITH THE FLUSH PROCEDURES OR SIMILAR FIXES.
Corrective Action:
TRANSMISSION SHUDDER AT SPEED. HARD SHIFTS AT SLOW SPEED. APPEARS TO BE WELL DOCUMENTED ACROSS THIS SITE AND OTHER FORUMS. IT APPEARS THE OIL USED IN THE TRANSMISSIONS WAS DEFECTIVE (PER CHEVY) . TSB - 16-NA-175 AND TSB 18-NA-355. HOPEFULLY ADDING TO THE LONG LIST OF COMPLAINTS HELPS GET CHEVY TO ISSUE A "RECALL" OR SOMETHING SIMILAR TO RESOLVE THE ISSUE WITH THE FLUSH PROCEDURES OR SIMILAR FIXES.
Additional Notes:
TRANSMISSION SHUDDER AT SPEED. HARD SHIFTS AT SLOW SPEED. APPEARS TO BE WELL DOCUMENTED ACROSS THIS SITE AND OTHER FORUMS. IT APPEARS THE OIL USED IN THE TRANSMISSIONS WAS DEFECTIVE (PER CHEVY) . TSB - 16-NA-175 AND TSB 18-NA-355. HOPEFULLY ADDING TO THE LONG LIST OF COMPLAINTS HELPS GET CHEVY TO ISSUE A "RECALL" OR SOMETHING SIMILAR TO RESOLVE THE ISSUE WITH THE FLUSH PROCEDURES OR SIMILAR FIXES.
Mfg Campaign: 11267268
Recall Date: Oct 9, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
HARD DOWNSHIFTING WHEN GOING DOWN HILLS AT SLOW SPEED. JERKING AND CLUNKING NOISE, AND RPM GOES UP AND SOUNDS LIKE GEARS ARE GRINDING. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY TELL ME NOTHING IS WRONG. IT HAPPENS EVERY TIME I AM GOING DOWN A HILL WITH THE BREAKS APPLIED AND GOING AT A SLOW SPEED. THE TRUCK JERKED SO BAD THAT THE SEAT BELT LOCKED.
Corrective Action:
HARD DOWNSHIFTING WHEN GOING DOWN HILLS AT SLOW SPEED. JERKING AND CLUNKING NOISE, AND RPM GOES UP AND SOUNDS LIKE GEARS ARE GRINDING. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY TELL ME NOTHING IS WRONG. IT HAPPENS EVERY TIME I AM GOING DOWN A HILL WITH THE BREAKS APPLIED AND GOING AT A SLOW SPEED. THE TRUCK JERKED SO BAD THAT THE SEAT BELT LOCKED.
Additional Notes:
HARD DOWNSHIFTING WHEN GOING DOWN HILLS AT SLOW SPEED. JERKING AND CLUNKING NOISE, AND RPM GOES UP AND SOUNDS LIKE GEARS ARE GRINDING. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY TELL ME NOTHING IS WRONG. IT HAPPENS EVERY TIME I AM GOING DOWN A HILL WITH THE BREAKS APPLIED AND GOING AT A SLOW SPEED. THE TRUCK JERKED SO BAD THAT THE SEAT BELT LOCKED.
Mfg Campaign: 11266208
Recall Date: Oct 4, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
A 2017 CHEVY SILVERADO WITH A 5.3L AT 80000 MILES THE WATER PUMP WENT BAD I HAD A 2006 SAME TRUCK AND IT WAS 200000+ .MILES BEFORE I HAD TO DEAL WITH THIS ISSUE. I DON'T KNOW IF I'M THE ONLY ONE THAT HAD THE WATER PUMP ISSUE SO SOON OR IF THIS IS A COMMON PROBLEM WITH THIS TRUCK THAT NEEDS TO BE LOOKED INTO, ALSO EXCESSIVE NOISES FROM THE TRANSMITION WHEN UP OR DOWN SHIFTING AT LOW SPEEDS AND IS LIKE IF STRUGGLED TO DOWN SHIFT WHEN YOU NEED IT LIKE WHEN YOU NEED TO PASS A CAR IN FRONT OF YOU MOST TIMES YOU HAVE TO GIVE IT EXCESSIVE THROTLE AND ONLY THEN IT DOWNSHIFTS IN A VIOLENT MANNER, AGAIN DO NOT KNOW IF THIS IS SOMETHING THAT IS ONLY HAPPENING TO ME OR IF THERE IS SOMEONE ELSE OUT THERE WITH THE SAME TRUCK HAVING SIMILAR ISSUES, THANKS.
Corrective Action:
A 2017 CHEVY SILVERADO WITH A 5.3L AT 80000 MILES THE WATER PUMP WENT BAD I HAD A 2006 SAME TRUCK AND IT WAS 200000+ .MILES BEFORE I HAD TO DEAL WITH THIS ISSUE. I DON'T KNOW IF I'M THE ONLY ONE THAT HAD THE WATER PUMP ISSUE SO SOON OR IF THIS IS A COMMON PROBLEM WITH THIS TRUCK THAT NEEDS TO BE LOOKED INTO, ALSO EXCESSIVE NOISES FROM THE TRANSMITION WHEN UP OR DOWN SHIFTING AT LOW SPEEDS AND IS LIKE IF STRUGGLED TO DOWN SHIFT WHEN YOU NEED IT LIKE WHEN YOU NEED TO PASS A CAR IN FRONT OF YOU MOST TIMES YOU HAVE TO GIVE IT EXCESSIVE THROTLE AND ONLY THEN IT DOWNSHIFTS IN A VIOLENT MANNER, AGAIN DO NOT KNOW IF THIS IS SOMETHING THAT IS ONLY HAPPENING TO ME OR IF THERE IS SOMEONE ELSE OUT THERE WITH THE SAME TRUCK HAVING SIMILAR ISSUES, THANKS.
Additional Notes:
A 2017 CHEVY SILVERADO WITH A 5.3L AT 80000 MILES THE WATER PUMP WENT BAD I HAD A 2006 SAME TRUCK AND IT WAS 200000+ .MILES BEFORE I HAD TO DEAL WITH THIS ISSUE. I DON'T KNOW IF I'M THE ONLY ONE THAT HAD THE WATER PUMP ISSUE SO SOON OR IF THIS IS A COMMON PROBLEM WITH THIS TRUCK THAT NEEDS TO BE LOOKED INTO, ALSO EXCESSIVE NOISES FROM THE TRANSMITION WHEN UP OR DOWN SHIFTING AT LOW SPEEDS AND IS LIKE IF STRUGGLED TO DOWN SHIFT WHEN YOU NEED IT LIKE WHEN YOU NEED TO PASS A CAR IN FRONT OF YOU MOST TIMES YOU HAVE TO GIVE IT EXCESSIVE THROTLE AND ONLY THEN IT DOWNSHIFTS IN A VIOLENT MANNER, AGAIN DO NOT KNOW IF THIS IS SOMETHING THAT IS ONLY HAPPENING TO ME OR IF THERE IS SOMEONE ELSE OUT THERE WITH THE SAME TRUCK HAVING SIMILAR ISSUES, THANKS.
Mfg Campaign: 11265731
Recall Date: Oct 2, 2019
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
PASSENGER AIR BAG OFF LIGHT INOPERABLE. CHECK 4 WHEEL DRIVE WARNING COMES ON INTERMITTENTLY. DEALER CHARGED $138.00 BUT COULD NOT FIND ANY PROBLEMS. THIS OCCURS WHEN DRIVING.
Corrective Action:
PASSENGER AIR BAG OFF LIGHT INOPERABLE. CHECK 4 WHEEL DRIVE WARNING COMES ON INTERMITTENTLY. DEALER CHARGED $138.00 BUT COULD NOT FIND ANY PROBLEMS. THIS OCCURS WHEN DRIVING.
Additional Notes:
PASSENGER AIR BAG OFF LIGHT INOPERABLE. CHECK 4 WHEEL DRIVE WARNING COMES ON INTERMITTENTLY. DEALER CHARGED $138.00 BUT COULD NOT FIND ANY PROBLEMS. THIS OCCURS WHEN DRIVING.
Mfg Campaign: 11265315
Recall Date: Oct 1, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
PASSENGER AIR BAG OFF LIGHT INOPERABLE. CHECK 4 WHEEL DRIVE WARNING COMES ON INTERMITTENTLY. DEALER CHARGED $138.00 BUT COULD NOT FIND ANY PROBLEMS. THIS OCCURS WHEN DRIVING.
Corrective Action:
PASSENGER AIR BAG OFF LIGHT INOPERABLE. CHECK 4 WHEEL DRIVE WARNING COMES ON INTERMITTENTLY. DEALER CHARGED $138.00 BUT COULD NOT FIND ANY PROBLEMS. THIS OCCURS WHEN DRIVING.
Additional Notes:
PASSENGER AIR BAG OFF LIGHT INOPERABLE. CHECK 4 WHEEL DRIVE WARNING COMES ON INTERMITTENTLY. DEALER CHARGED $138.00 BUT COULD NOT FIND ANY PROBLEMS. THIS OCCURS WHEN DRIVING.
Mfg Campaign: 11265315
Recall Date: Oct 1, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
POWER BRAKE FAILURE PEDAL IS DIFFICULT TO PUSH TAKES LONGER TO STOP VEHICLE BRAKE PEDAL SEEMS HIGHER HAVE TO BREAK WITH 2 FEET
Corrective Action:
POWER BRAKE FAILURE PEDAL IS DIFFICULT TO PUSH TAKES LONGER TO STOP VEHICLE BRAKE PEDAL SEEMS HIGHER HAVE TO BREAK WITH 2 FEET
Additional Notes:
POWER BRAKE FAILURE PEDAL IS DIFFICULT TO PUSH TAKES LONGER TO STOP VEHICLE BRAKE PEDAL SEEMS HIGHER HAVE TO BREAK WITH 2 FEET
Mfg Campaign: 11258797
Recall Date: Sep 29, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRUCK DOWN AND UPSHIFTS HARD. WHEN SLOWING DOWN FOR A CAR IN FRONT OF ME, WHEN I GET BACK ON THE GAS, THE TRUCK HAS NO POWER LIKE IT CAN'T FIGURE OUT WHAT GEAR TO BE IN. MAKES A LOUD CLUNKING NOISE WITH LIGHT ACCELERATION FROM 1ST TO 2ND GEAR. THERE IS MAJOR HESITATION WHEN TRYING TO DOWN SHIFT NO MATTER WHAT GEAR I'M IN. PROBLEM NEEDS TO BE FIXED BEFORE SOMEONE GETS INJURED. BEEN TO CHEVY 3 TIMES FOR THE SAME PROBLEM AND ALL THEY TELL ME IS THE TRANSMISSION WILL LEARN HOW YOU DRIVE. THEY ALSO TOLD ME THERE IS NO NEW UPDATE FOR THE TRANSMISSION MODULE SO I'M SCREWED.
Corrective Action:
TRUCK DOWN AND UPSHIFTS HARD. WHEN SLOWING DOWN FOR A CAR IN FRONT OF ME, WHEN I GET BACK ON THE GAS, THE TRUCK HAS NO POWER LIKE IT CAN'T FIGURE OUT WHAT GEAR TO BE IN. MAKES A LOUD CLUNKING NOISE WITH LIGHT ACCELERATION FROM 1ST TO 2ND GEAR. THERE IS MAJOR HESITATION WHEN TRYING TO DOWN SHIFT NO MATTER WHAT GEAR I'M IN. PROBLEM NEEDS TO BE FIXED BEFORE SOMEONE GETS INJURED. BEEN TO CHEVY 3 TIMES FOR THE SAME PROBLEM AND ALL THEY TELL ME IS THE TRANSMISSION WILL LEARN HOW YOU DRIVE. THEY ALSO TOLD ME THERE IS NO NEW UPDATE FOR THE TRANSMISSION MODULE SO I'M SCREWED.
Additional Notes:
TRUCK DOWN AND UPSHIFTS HARD. WHEN SLOWING DOWN FOR A CAR IN FRONT OF ME, WHEN I GET BACK ON THE GAS, THE TRUCK HAS NO POWER LIKE IT CAN'T FIGURE OUT WHAT GEAR TO BE IN. MAKES A LOUD CLUNKING NOISE WITH LIGHT ACCELERATION FROM 1ST TO 2ND GEAR. THERE IS MAJOR HESITATION WHEN TRYING TO DOWN SHIFT NO MATTER WHAT GEAR I'M IN. PROBLEM NEEDS TO BE FIXED BEFORE SOMEONE GETS INJURED. BEEN TO CHEVY 3 TIMES FOR THE SAME PROBLEM AND ALL THEY TELL ME IS THE TRANSMISSION WILL LEARN HOW YOU DRIVE. THEY ALSO TOLD ME THERE IS NO NEW UPDATE FOR THE TRANSMISSION MODULE SO I'M SCREWED.
Mfg Campaign: 11258305
Recall Date: Sep 26, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
GOING FROM 40 TO 5MPH BREAKS FEEL LIKE IS LOCKING FOR COUPLE OF SECOND AND BACK TO NORMAL,ANY SPEED BEFORE STOPS TRUCK HAS A LITTLE HESITATION BEFORE BREAKING.
Corrective Action:
GOING FROM 40 TO 5MPH BREAKS FEEL LIKE IS LOCKING FOR COUPLE OF SECOND AND BACK TO NORMAL,ANY SPEED BEFORE STOPS TRUCK HAS A LITTLE HESITATION BEFORE BREAKING.
Additional Notes:
GOING FROM 40 TO 5MPH BREAKS FEEL LIKE IS LOCKING FOR COUPLE OF SECOND AND BACK TO NORMAL,ANY SPEED BEFORE STOPS TRUCK HAS A LITTLE HESITATION BEFORE BREAKING.
Mfg Campaign: 11257763
Recall Date: Sep 24, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE 8-SPEED AUTOMATIC TRANSMISSION EXHIBITS NUMEROUS ISSUES. 1) WHEN SLOWING DOWN TO UNDER 10 MPH, AS IF YOU WERE YIELDING TO TRAFFIC AND THEN PRESSING THE THROTTLE TO ACCELERATE THE VEHICLE, TWO ISSUES CAN OCCUR. FIRST, THE VEHICLE'S TRANSMISSION CAN HESITATE BETWEEN GEARS, PROVIDING NO POWER TO THE WHEELS. SECOND, WHEN VEHICLE DOES SHIFT INTO A GEAR, THE VEHICLE CAN LURCH FORWARD UNEXPECTEDLY AS IF YOU WERE HIT FROM BEHIND. THERE IS SOMETIMES AN AUDIBLE "CLANK" WHEN THIS ISSUE OCCURS. THIS ISSUE CAN PREVENT A DRIVER FROM SUCCESSFULLY ENTERING TRAFFIC DUE TO LOSS OF INSTANT POWER TO THE WHEELS. 2) DURING LOW-SPEED ACCELERATION, THE VEHICLE CAN HESITATE BETWEEN THE FIRST THREE GEARS, PROVIDING NO POWER TO THE WHEELS. IT HAS A SIMILAR FEEL TO A TRANSMISSION THAT WAS SLIPPING. THIS CAN CAUSE A DRIVER TO OVER-CORRECT THE DEFICIENCY IN POWER TO THE WHEELS BY APPLYING EXCESSIVE THROTTLE AND CAUSE AN ACCIDENT. 3) WHEN PROCEEDING SLOWLY IN STOP AND GO TRAFFIC, THE VEHICLE CAN SHIFT UP OR DOWN SUDDENLY, CAUSING THE VEHICLE TO LURCH FORWARD UNEXPECTEDLY. THERE IS SOMETIMES AN AUDIBLE "CLANK" WHEN THIS ISSUE OCCURS. THIS CAN CAUSE THE VEHICLE TO STRIKE THE REAR OF ANOTHER VEHICLE, IN TIGHT TRAFFIC, IF THE DRIVER ISN'T PREPARED TO APPLY THE BRAKE WHEN THE EVENT OCCURS. 4) WHEN DRIVING NORMALLY, THE TRANSMISSION MAY HESITATE TO DOWNSHIFT WHEN THE ACCELERATOR IS APPLIED AS WOULD BE NECESSARY WHEN TRYING TO PASS A VEHICLE. THIS DOES NOT APPEAR TO BE GEAR DEPENDENT. THE LOSS OF INSTANT POWER CAN PREVENT THE DRIVER FROM SUCCESSFULLY OVERTAKING ANOTHER VEHICLE IN THE EVENT THEY NEED TO CONDUCT A PASSING MANEUVER.
Corrective Action:
THE 8-SPEED AUTOMATIC TRANSMISSION EXHIBITS NUMEROUS ISSUES. 1) WHEN SLOWING DOWN TO UNDER 10 MPH, AS IF YOU WERE YIELDING TO TRAFFIC AND THEN PRESSING THE THROTTLE TO ACCELERATE THE VEHICLE, TWO ISSUES CAN OCCUR. FIRST, THE VEHICLE'S TRANSMISSION CAN HESITATE BETWEEN GEARS, PROVIDING NO POWER TO THE WHEELS. SECOND, WHEN VEHICLE DOES SHIFT INTO A GEAR, THE VEHICLE CAN LURCH FORWARD UNEXPECTEDLY AS IF YOU WERE HIT FROM BEHIND. THERE IS SOMETIMES AN AUDIBLE "CLANK" WHEN THIS ISSUE OCCURS. THIS ISSUE CAN PREVENT A DRIVER FROM SUCCESSFULLY ENTERING TRAFFIC DUE TO LOSS OF INSTANT POWER TO THE WHEELS. 2) DURING LOW-SPEED ACCELERATION, THE VEHICLE CAN HESITATE BETWEEN THE FIRST THREE GEARS, PROVIDING NO POWER TO THE WHEELS. IT HAS A SIMILAR FEEL TO A TRANSMISSION THAT WAS SLIPPING. THIS CAN CAUSE A DRIVER TO OVER-CORRECT THE DEFICIENCY IN POWER TO THE WHEELS BY APPLYING EXCESSIVE THROTTLE AND CAUSE AN ACCIDENT. 3) WHEN PROCEEDING SLOWLY IN STOP AND GO TRAFFIC, THE VEHICLE CAN SHIFT UP OR DOWN SUDDENLY, CAUSING THE VEHICLE TO LURCH FORWARD UNEXPECTEDLY. THERE IS SOMETIMES AN AUDIBLE "CLANK" WHEN THIS ISSUE OCCURS. THIS CAN CAUSE THE VEHICLE TO STRIKE THE REAR OF ANOTHER VEHICLE, IN TIGHT TRAFFIC, IF THE DRIVER ISN'T PREPARED TO APPLY THE BRAKE WHEN THE EVENT OCCURS. 4) WHEN DRIVING NORMALLY, THE TRANSMISSION MAY HESITATE TO DOWNSHIFT WHEN THE ACCELERATOR IS APPLIED AS WOULD BE NECESSARY WHEN TRYING TO PASS A VEHICLE. THIS DOES NOT APPEAR TO BE GEAR DEPENDENT. THE LOSS OF INSTANT POWER CAN PREVENT THE DRIVER FROM SUCCESSFULLY OVERTAKING ANOTHER VEHICLE IN THE EVENT THEY NEED TO CONDUCT A PASSING MANEUVER.
Additional Notes:
THE 8-SPEED AUTOMATIC TRANSMISSION EXHIBITS NUMEROUS ISSUES. 1) WHEN SLOWING DOWN TO UNDER 10 MPH, AS IF YOU WERE YIELDING TO TRAFFIC AND THEN PRESSING THE THROTTLE TO ACCELERATE THE VEHICLE, TWO ISSUES CAN OCCUR. FIRST, THE VEHICLE'S TRANSMISSION CAN HESITATE BETWEEN GEARS, PROVIDING NO POWER TO THE WHEELS. SECOND, WHEN VEHICLE DOES SHIFT INTO A GEAR, THE VEHICLE CAN LURCH FORWARD UNEXPECTEDLY AS IF YOU WERE HIT FROM BEHIND. THERE IS SOMETIMES AN AUDIBLE "CLANK" WHEN THIS ISSUE OCCURS. THIS ISSUE CAN PREVENT A DRIVER FROM SUCCESSFULLY ENTERING TRAFFIC DUE TO LOSS OF INSTANT POWER TO THE WHEELS. 2) DURING LOW-SPEED ACCELERATION, THE VEHICLE CAN HESITATE BETWEEN THE FIRST THREE GEARS, PROVIDING NO POWER TO THE WHEELS. IT HAS A SIMILAR FEEL TO A TRANSMISSION THAT WAS SLIPPING. THIS CAN CAUSE A DRIVER TO OVER-CORRECT THE DEFICIENCY IN POWER TO THE WHEELS BY APPLYING EXCESSIVE THROTTLE AND CAUSE AN ACCIDENT. 3) WHEN PROCEEDING SLOWLY IN STOP AND GO TRAFFIC, THE VEHICLE CAN SHIFT UP OR DOWN SUDDENLY, CAUSING THE VEHICLE TO LURCH FORWARD UNEXPECTEDLY. THERE IS SOMETIMES AN AUDIBLE "CLANK" WHEN THIS ISSUE OCCURS. THIS CAN CAUSE THE VEHICLE TO STRIKE THE REAR OF ANOTHER VEHICLE, IN TIGHT TRAFFIC, IF THE DRIVER ISN'T PREPARED TO APPLY THE BRAKE WHEN THE EVENT OCCURS. 4) WHEN DRIVING NORMALLY, THE TRANSMISSION MAY HESITATE TO DOWNSHIFT WHEN THE ACCELERATOR IS APPLIED AS WOULD BE NECESSARY WHEN TRYING TO PASS A VEHICLE. THIS DOES NOT APPEAR TO BE GEAR DEPENDENT. THE LOSS OF INSTANT POWER CAN PREVENT THE DRIVER FROM SUCCESSFULLY OVERTAKING ANOTHER VEHICLE IN THE EVENT THEY NEED TO CONDUCT A PASSING MANEUVER.
Mfg Campaign: 11256466
Recall Date: Sep 18, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
MANUFACTURER RECALL NUMBERN192268490 NHTSA RECALL NUMBER19V645 ON AUGUST 14, 2014, I WAS DRIVING THE 2017 CHEVY SILVERADO 4X4 WORK TRUCK ON A RURAL STATE ROUTE IN HOLMES COUNTY, OHIO. I HAD PULLED OFF ON THE SIDE OF THE ROAD TO PICK UP MY TRAFFIC COUNTING EQUIPMENT. ONCE I WAS FINISHED, I PULLED INTO A DRIVEWAY TO TURN AROUND. I BEGAN TO BACK OUT OF THE DRIVE WHEN THE BRAKE PEDAL WENT ROCK HARD, I LOST ALL PEDAL AND HAD NO BRAKES. I HIT THE GUARDRAIL THAT WAS DIRECTLY BEHIND ME WHEN I COULDN'T STOP. NO DAMAGE TO THE GUARDRAIL, BUT PLENTY OF DAMAGE TO MY TRUCK. OBVIOUSLY, I DIDN'T THINK THIS WAS RIGHT SO THE VERY NEXT DAY I TOOK THE TRUCK TO PROGRESSIVE CHEVROLET. AFTER TECHS HAD A CHANCE TO LOOK OVER THE VEHICLE, THEY SAID THE VACUUM PUMP WAS DEFECTIVE AND IT WAS REPLACED AT NO COST TO ME. THAT'S ALL WELL AND GOOD, BUT HAD THE VACUUM PUMP NOT FAILED, I WOULD NOT HAVE HIT THE GUARDRAIL.
Corrective Action:
MANUFACTURER RECALL NUMBERN192268490 NHTSA RECALL NUMBER19V645 ON AUGUST 14, 2014, I WAS DRIVING THE 2017 CHEVY SILVERADO 4X4 WORK TRUCK ON A RURAL STATE ROUTE IN HOLMES COUNTY, OHIO. I HAD PULLED OFF ON THE SIDE OF THE ROAD TO PICK UP MY TRAFFIC COUNTING EQUIPMENT. ONCE I WAS FINISHED, I PULLED INTO A DRIVEWAY TO TURN AROUND. I BEGAN TO BACK OUT OF THE DRIVE WHEN THE BRAKE PEDAL WENT ROCK HARD, I LOST ALL PEDAL AND HAD NO BRAKES. I HIT THE GUARDRAIL THAT WAS DIRECTLY BEHIND ME WHEN I COULDN'T STOP. NO DAMAGE TO THE GUARDRAIL, BUT PLENTY OF DAMAGE TO MY TRUCK. OBVIOUSLY, I DIDN'T THINK THIS WAS RIGHT SO THE VERY NEXT DAY I TOOK THE TRUCK TO PROGRESSIVE CHEVROLET. AFTER TECHS HAD A CHANCE TO LOOK OVER THE VEHICLE, THEY SAID THE VACUUM PUMP WAS DEFECTIVE AND IT WAS REPLACED AT NO COST TO ME. THAT'S ALL WELL AND GOOD, BUT HAD THE VACUUM PUMP NOT FAILED, I WOULD NOT HAVE HIT THE GUARDRAIL.
Additional Notes:
MANUFACTURER RECALL NUMBERN192268490 NHTSA RECALL NUMBER19V645 ON AUGUST 14, 2014, I WAS DRIVING THE 2017 CHEVY SILVERADO 4X4 WORK TRUCK ON A RURAL STATE ROUTE IN HOLMES COUNTY, OHIO. I HAD PULLED OFF ON THE SIDE OF THE ROAD TO PICK UP MY TRAFFIC COUNTING EQUIPMENT. ONCE I WAS FINISHED, I PULLED INTO A DRIVEWAY TO TURN AROUND. I BEGAN TO BACK OUT OF THE DRIVE WHEN THE BRAKE PEDAL WENT ROCK HARD, I LOST ALL PEDAL AND HAD NO BRAKES. I HIT THE GUARDRAIL THAT WAS DIRECTLY BEHIND ME WHEN I COULDN'T STOP. NO DAMAGE TO THE GUARDRAIL, BUT PLENTY OF DAMAGE TO MY TRUCK. OBVIOUSLY, I DIDN'T THINK THIS WAS RIGHT SO THE VERY NEXT DAY I TOOK THE TRUCK TO PROGRESSIVE CHEVROLET. AFTER TECHS HAD A CHANCE TO LOOK OVER THE VEHICLE, THEY SAID THE VACUUM PUMP WAS DEFECTIVE AND IT WAS REPLACED AT NO COST TO ME. THAT'S ALL WELL AND GOOD, BUT HAD THE VACUUM PUMP NOT FAILED, I WOULD NOT HAVE HIT THE GUARDRAIL.
Mfg Campaign: 11255372
Recall Date: Sep 13, 2019
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