Complaints & Recalls
Consumer Complaints
156 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL TOTAL LOSS NON REPAIRABLE
Corrective Action:
TAKATA RECALL TOTAL LOSS NON REPAIRABLE
Additional Notes:
TAKATA RECALL TOTAL LOSS NON REPAIRABLE
Mfg Campaign: 11252225
Recall Date: Aug 29, 2019
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TAKATA RECALL TOTAL LOSS NON REPAIRABLE
Corrective Action:
TAKATA RECALL TOTAL LOSS NON REPAIRABLE
Additional Notes:
TAKATA RECALL TOTAL LOSS NON REPAIRABLE
Mfg Campaign: 11252225
Recall Date: Aug 29, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TAKATA RECALL TOTAL LOSS NON REPAIRABLE
Corrective Action:
TAKATA RECALL TOTAL LOSS NON REPAIRABLE
Additional Notes:
TAKATA RECALL TOTAL LOSS NON REPAIRABLE
Mfg Campaign: 11252225
Recall Date: Aug 29, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS IN AN ACCIDENT ON THURSDAY, AUGUST 22 WHERE I SLAMMED INTO THE BACK OF ANOTHER VEHICLE ON THE ROAD. I HAD AT LEAST 40 FEET TO STOP AND I LITERALLY STOOD ON TEH BRAKES AND TRUCK BARELY SLOWED DOWN AND BEFORE COLLIDING WITH THE OTHER VEHICLE. I RECEIVED A LETTER FROM GM A FEW MONTHS AGO SAYING THE BRAKE ASSIST PUMP MAY BE FAULTY AND THAT I COULD GET IT REPLACED EVEN THOUGH IF IT WERE TO FAIL THE TRUCK WOULD STILL BRAKE WITHIN "STANDARD". I DIDNT THINK ANYTHING OF IT SINCE IT WASN'T DESCRIBED AS AN EMERGENCY AND I THOUGHT I WOULD HAVE TI TAKEN CARE OF THE NEXT TIME I TOOK THE TRUCK IN FOR SERVICE. MY WIFE HAD COMMENTED ON MY BRAKES FEELING SPONGY. AFTER THE WRECK I WAS SO DISTURBED BY HOW POORLY THE TRUCK RESPONDED TO FORCIBLY DEPRESSING THE BRAKES PEDAL THAT I STARTED RESEARCHING AND I FOUND WHERE NHTSA WAS INVESTIGATING THIS VERY ISSUE IN THE 2014-16 SILVERADOS AND I FEEL STRONGLY THAT MY ISSUE SHOULD BE INCLUDED IN THIS INVESTIGATION. THE TRUCK SHOULD HAVE STOPPED AND I THINK A RECALL SHOULD BE ISSUED. THE BRAKES DO NO OPERATE WITHIN "STANDARD" WHEN THE BRAKE ASSIST PUMP STOPS WORKING.
Corrective Action:
I WAS IN AN ACCIDENT ON THURSDAY, AUGUST 22 WHERE I SLAMMED INTO THE BACK OF ANOTHER VEHICLE ON THE ROAD. I HAD AT LEAST 40 FEET TO STOP AND I LITERALLY STOOD ON TEH BRAKES AND TRUCK BARELY SLOWED DOWN AND BEFORE COLLIDING WITH THE OTHER VEHICLE. I RECEIVED A LETTER FROM GM A FEW MONTHS AGO SAYING THE BRAKE ASSIST PUMP MAY BE FAULTY AND THAT I COULD GET IT REPLACED EVEN THOUGH IF IT WERE TO FAIL THE TRUCK WOULD STILL BRAKE WITHIN "STANDARD". I DIDNT THINK ANYTHING OF IT SINCE IT WASN'T DESCRIBED AS AN EMERGENCY AND I THOUGHT I WOULD HAVE TI TAKEN CARE OF THE NEXT TIME I TOOK THE TRUCK IN FOR SERVICE. MY WIFE HAD COMMENTED ON MY BRAKES FEELING SPONGY. AFTER THE WRECK I WAS SO DISTURBED BY HOW POORLY THE TRUCK RESPONDED TO FORCIBLY DEPRESSING THE BRAKES PEDAL THAT I STARTED RESEARCHING AND I FOUND WHERE NHTSA WAS INVESTIGATING THIS VERY ISSUE IN THE 2014-16 SILVERADOS AND I FEEL STRONGLY THAT MY ISSUE SHOULD BE INCLUDED IN THIS INVESTIGATION. THE TRUCK SHOULD HAVE STOPPED AND I THINK A RECALL SHOULD BE ISSUED. THE BRAKES DO NO OPERATE WITHIN "STANDARD" WHEN THE BRAKE ASSIST PUMP STOPS WORKING.
Additional Notes:
I WAS IN AN ACCIDENT ON THURSDAY, AUGUST 22 WHERE I SLAMMED INTO THE BACK OF ANOTHER VEHICLE ON THE ROAD. I HAD AT LEAST 40 FEET TO STOP AND I LITERALLY STOOD ON TEH BRAKES AND TRUCK BARELY SLOWED DOWN AND BEFORE COLLIDING WITH THE OTHER VEHICLE. I RECEIVED A LETTER FROM GM A FEW MONTHS AGO SAYING THE BRAKE ASSIST PUMP MAY BE FAULTY AND THAT I COULD GET IT REPLACED EVEN THOUGH IF IT WERE TO FAIL THE TRUCK WOULD STILL BRAKE WITHIN "STANDARD". I DIDNT THINK ANYTHING OF IT SINCE IT WASN'T DESCRIBED AS AN EMERGENCY AND I THOUGHT I WOULD HAVE TI TAKEN CARE OF THE NEXT TIME I TOOK THE TRUCK IN FOR SERVICE. MY WIFE HAD COMMENTED ON MY BRAKES FEELING SPONGY. AFTER THE WRECK I WAS SO DISTURBED BY HOW POORLY THE TRUCK RESPONDED TO FORCIBLY DEPRESSING THE BRAKES PEDAL THAT I STARTED RESEARCHING AND I FOUND WHERE NHTSA WAS INVESTIGATING THIS VERY ISSUE IN THE 2014-16 SILVERADOS AND I FEEL STRONGLY THAT MY ISSUE SHOULD BE INCLUDED IN THIS INVESTIGATION. THE TRUCK SHOULD HAVE STOPPED AND I THINK A RECALL SHOULD BE ISSUED. THE BRAKES DO NO OPERATE WITHIN "STANDARD" WHEN THE BRAKE ASSIST PUMP STOPS WORKING.
Mfg Campaign: 11251872
Recall Date: Aug 27, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TRUCK MAKES A CLICKING SOUND WHEN TURNING AT VERY SLOW SPEEDS OR WHEN STOPPED AND TURNING THE WHEEL.
Corrective Action:
TRUCK MAKES A CLICKING SOUND WHEN TURNING AT VERY SLOW SPEEDS OR WHEN STOPPED AND TURNING THE WHEEL.
Additional Notes:
TRUCK MAKES A CLICKING SOUND WHEN TURNING AT VERY SLOW SPEEDS OR WHEN STOPPED AND TURNING THE WHEEL.
Mfg Campaign: 11246375
Recall Date: Aug 26, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AT LOW ENGINE RPM THE BRAKE FORCE BECOMES EXTREMELY EXCESSIVE. WHILE BACKING DOWN A LONG BOAT RAMP LAST WEEK THIS OCCURRED AND MY WIFE COULD NOT PRESS HARD ENOUGH TO STOP THE VEHICLE RESULTING IN A COLLISION TO AVOID THE VEHICLE GOING INTO THE WATER. I CONTACTED CHEVROLET AND WAS TOLD THERE WAS NO RECALL ON THIS VEHICLE.
Corrective Action:
AT LOW ENGINE RPM THE BRAKE FORCE BECOMES EXTREMELY EXCESSIVE. WHILE BACKING DOWN A LONG BOAT RAMP LAST WEEK THIS OCCURRED AND MY WIFE COULD NOT PRESS HARD ENOUGH TO STOP THE VEHICLE RESULTING IN A COLLISION TO AVOID THE VEHICLE GOING INTO THE WATER. I CONTACTED CHEVROLET AND WAS TOLD THERE WAS NO RECALL ON THIS VEHICLE.
Additional Notes:
AT LOW ENGINE RPM THE BRAKE FORCE BECOMES EXTREMELY EXCESSIVE. WHILE BACKING DOWN A LONG BOAT RAMP LAST WEEK THIS OCCURRED AND MY WIFE COULD NOT PRESS HARD ENOUGH TO STOP THE VEHICLE RESULTING IN A COLLISION TO AVOID THE VEHICLE GOING INTO THE WATER. I CONTACTED CHEVROLET AND WAS TOLD THERE WAS NO RECALL ON THIS VEHICLE.
Mfg Campaign: 11245769
Recall Date: Aug 22, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I BOUGHT MY 2017 CHEVROLET SILVERADO ON OCTOBER 2017. NOT EVEN ONE MONTH AFTER PURCHASED I HAD TO BRING BACK THE VEHICLE DUE TO LOUD CLUNKING NOISES AND JERKING. I HAD TO BRING THE TRUCK IN AT LEAST 3-4 TIMES A YEAR DUE TO THE SAME PROBLEM.
Corrective Action:
I BOUGHT MY 2017 CHEVROLET SILVERADO ON OCTOBER 2017. NOT EVEN ONE MONTH AFTER PURCHASED I HAD TO BRING BACK THE VEHICLE DUE TO LOUD CLUNKING NOISES AND JERKING. I HAD TO BRING THE TRUCK IN AT LEAST 3-4 TIMES A YEAR DUE TO THE SAME PROBLEM.
Additional Notes:
I BOUGHT MY 2017 CHEVROLET SILVERADO ON OCTOBER 2017. NOT EVEN ONE MONTH AFTER PURCHASED I HAD TO BRING BACK THE VEHICLE DUE TO LOUD CLUNKING NOISES AND JERKING. I HAD TO BRING THE TRUCK IN AT LEAST 3-4 TIMES A YEAR DUE TO THE SAME PROBLEM.
Mfg Campaign: 11245148
Recall Date: Aug 20, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I BOUGHT MY 2017 CHEVROLET SILVERADO ON OCTOBER 2017. NOT EVEN ONE MONTH AFTER PURCHASED I HAD TO BRING BACK THE VEHICLE DUE TO LOUD CLUNKING NOISES AND JERKING. I HAD TO BRING THE TRUCK IN AT LEAST 3-4 TIMES A YEAR DUE TO THE SAME PROBLEM.
Corrective Action:
I BOUGHT MY 2017 CHEVROLET SILVERADO ON OCTOBER 2017. NOT EVEN ONE MONTH AFTER PURCHASED I HAD TO BRING BACK THE VEHICLE DUE TO LOUD CLUNKING NOISES AND JERKING. I HAD TO BRING THE TRUCK IN AT LEAST 3-4 TIMES A YEAR DUE TO THE SAME PROBLEM.
Additional Notes:
I BOUGHT MY 2017 CHEVROLET SILVERADO ON OCTOBER 2017. NOT EVEN ONE MONTH AFTER PURCHASED I HAD TO BRING BACK THE VEHICLE DUE TO LOUD CLUNKING NOISES AND JERKING. I HAD TO BRING THE TRUCK IN AT LEAST 3-4 TIMES A YEAR DUE TO THE SAME PROBLEM.
Mfg Campaign: 11245148
Recall Date: Aug 20, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT MY 2017 CHEVROLET SILVERADO ON OCTOBER 2017. NOT EVEN ONE MONTH AFTER PURCHASED I HAD TO BRING BACK THE VEHICLE DUE TO LOUD CLUNKING NOISES AND JERKING. I HAD TO BRING THE TRUCK IN AT LEAST 3-4 TIMES A YEAR DUE TO THE SAME PROBLEM.
Corrective Action:
I BOUGHT MY 2017 CHEVROLET SILVERADO ON OCTOBER 2017. NOT EVEN ONE MONTH AFTER PURCHASED I HAD TO BRING BACK THE VEHICLE DUE TO LOUD CLUNKING NOISES AND JERKING. I HAD TO BRING THE TRUCK IN AT LEAST 3-4 TIMES A YEAR DUE TO THE SAME PROBLEM.
Additional Notes:
I BOUGHT MY 2017 CHEVROLET SILVERADO ON OCTOBER 2017. NOT EVEN ONE MONTH AFTER PURCHASED I HAD TO BRING BACK THE VEHICLE DUE TO LOUD CLUNKING NOISES AND JERKING. I HAD TO BRING THE TRUCK IN AT LEAST 3-4 TIMES A YEAR DUE TO THE SAME PROBLEM.
Mfg Campaign: 11245148
Recall Date: Aug 20, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2017 1500 SILVERADO, JERKS, SURGES, DURING ACCELERATION. NOW AND THEN I GET A LOUD THUD IN THE REAR LIKE I GOT REAR-ENDED. WHEN COMING TO A STOP FROM 2ND TO 1ST.
Corrective Action:
2017 1500 SILVERADO, JERKS, SURGES, DURING ACCELERATION. NOW AND THEN I GET A LOUD THUD IN THE REAR LIKE I GOT REAR-ENDED. WHEN COMING TO A STOP FROM 2ND TO 1ST.
Additional Notes:
2017 1500 SILVERADO, JERKS, SURGES, DURING ACCELERATION. NOW AND THEN I GET A LOUD THUD IN THE REAR LIKE I GOT REAR-ENDED. WHEN COMING TO A STOP FROM 2ND TO 1ST.
Mfg Campaign: 11244500
Recall Date: Aug 16, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
MY 2017 SIVERADO WITH LESS THAN 50,000 MILES IS AT THE DEALERSHIP, DUE TO A DEFECTIVE FUEL INJECTOR ON THE #7 CYLINDER. I AM BEING TOLD IT IS NOT UNDER WARRANTY, AND THAT I WILL HAVE TO BARE THE COST OF THE REPAIR. I DO NOT FEEL THAT ON A TWO YEAR OLD VEHICLE, THAT THE FUEL INJECTOR SHOULD FAIL, NOR SHOULD I BARE THE COST OF REPLACEMENT. I AM NOT ASKING FOR A RESOLUTION, I JUST WANT OTHER TO BE AWARE OF THE DEFECT.
Corrective Action:
MY 2017 SIVERADO WITH LESS THAN 50,000 MILES IS AT THE DEALERSHIP, DUE TO A DEFECTIVE FUEL INJECTOR ON THE #7 CYLINDER. I AM BEING TOLD IT IS NOT UNDER WARRANTY, AND THAT I WILL HAVE TO BARE THE COST OF THE REPAIR. I DO NOT FEEL THAT ON A TWO YEAR OLD VEHICLE, THAT THE FUEL INJECTOR SHOULD FAIL, NOR SHOULD I BARE THE COST OF REPLACEMENT. I AM NOT ASKING FOR A RESOLUTION, I JUST WANT OTHER TO BE AWARE OF THE DEFECT.
Additional Notes:
MY 2017 SIVERADO WITH LESS THAN 50,000 MILES IS AT THE DEALERSHIP, DUE TO A DEFECTIVE FUEL INJECTOR ON THE #7 CYLINDER. I AM BEING TOLD IT IS NOT UNDER WARRANTY, AND THAT I WILL HAVE TO BARE THE COST OF THE REPAIR. I DO NOT FEEL THAT ON A TWO YEAR OLD VEHICLE, THAT THE FUEL INJECTOR SHOULD FAIL, NOR SHOULD I BARE THE COST OF REPLACEMENT. I AM NOT ASKING FOR A RESOLUTION, I JUST WANT OTHER TO BE AWARE OF THE DEFECT.
Mfg Campaign: 11242229
Recall Date: Aug 7, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING FROM CONNECTICUT TO SOUTH CAROLINA MY TRUCK DEVELOPED A BAD VIBRATION BETWEEN 45MPH TO 70MPH. THE DEALER SAYS THAT THE TRANSMISSION NEEDS TO BE FLUSHED. THIS VEHICLE HAS 34K FOR MILES. THEY CLAIM THAT NO DAMAGE IS BEING DONE TO THE TRANSMISSION. THIS I BELIEVE IS A SAFETY ISSUE AND SHOULD BE RECALLED. THE VEHICLE IS STILL AT THE DEALERSHIP AND MY FAMILY AND I ARE STRANDED WHILE THEY CLAIM THAT GM NEEDS READING BEFORE THEY CAN FLUSH THE TRANSMISSION FLUID.
Corrective Action:
DRIVING FROM CONNECTICUT TO SOUTH CAROLINA MY TRUCK DEVELOPED A BAD VIBRATION BETWEEN 45MPH TO 70MPH. THE DEALER SAYS THAT THE TRANSMISSION NEEDS TO BE FLUSHED. THIS VEHICLE HAS 34K FOR MILES. THEY CLAIM THAT NO DAMAGE IS BEING DONE TO THE TRANSMISSION. THIS I BELIEVE IS A SAFETY ISSUE AND SHOULD BE RECALLED. THE VEHICLE IS STILL AT THE DEALERSHIP AND MY FAMILY AND I ARE STRANDED WHILE THEY CLAIM THAT GM NEEDS READING BEFORE THEY CAN FLUSH THE TRANSMISSION FLUID.
Additional Notes:
DRIVING FROM CONNECTICUT TO SOUTH CAROLINA MY TRUCK DEVELOPED A BAD VIBRATION BETWEEN 45MPH TO 70MPH. THE DEALER SAYS THAT THE TRANSMISSION NEEDS TO BE FLUSHED. THIS VEHICLE HAS 34K FOR MILES. THEY CLAIM THAT NO DAMAGE IS BEING DONE TO THE TRANSMISSION. THIS I BELIEVE IS A SAFETY ISSUE AND SHOULD BE RECALLED. THE VEHICLE IS STILL AT THE DEALERSHIP AND MY FAMILY AND I ARE STRANDED WHILE THEY CLAIM THAT GM NEEDS READING BEFORE THEY CAN FLUSH THE TRANSMISSION FLUID.
Mfg Campaign: 11242091
Recall Date: Aug 6, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION HAS STOPPED WORKING PROPERLY.
Corrective Action:
TRANSMISSION HAS STOPPED WORKING PROPERLY.
Additional Notes:
TRANSMISSION HAS STOPPED WORKING PROPERLY.
Mfg Campaign: 11241182
Recall Date: Aug 1, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE VEHICLE IN MOTION, AT LOW SPEEDS (UNDER 10 MPH), THE BRAKES FAIL TO SLOW OR STOP THE VEHICLE UNTIL THE BRAKE PEDAL IS FULLY DEPRESSED WHICH UNEXPECTEDLY REQUIRES MORE EFFORT THAN BRAKING UNDER NORMAL CONDITIONS. EVEN WITH THE PEDAL FULLY DEPRESSED, IT STILL DOES NOT STOP THE VEHICLE WITHIN THE EXPECTED STOPPING RANGE.
Corrective Action:
THE VEHICLE IN MOTION, AT LOW SPEEDS (UNDER 10 MPH), THE BRAKES FAIL TO SLOW OR STOP THE VEHICLE UNTIL THE BRAKE PEDAL IS FULLY DEPRESSED WHICH UNEXPECTEDLY REQUIRES MORE EFFORT THAN BRAKING UNDER NORMAL CONDITIONS. EVEN WITH THE PEDAL FULLY DEPRESSED, IT STILL DOES NOT STOP THE VEHICLE WITHIN THE EXPECTED STOPPING RANGE.
Additional Notes:
THE VEHICLE IN MOTION, AT LOW SPEEDS (UNDER 10 MPH), THE BRAKES FAIL TO SLOW OR STOP THE VEHICLE UNTIL THE BRAKE PEDAL IS FULLY DEPRESSED WHICH UNEXPECTEDLY REQUIRES MORE EFFORT THAN BRAKING UNDER NORMAL CONDITIONS. EVEN WITH THE PEDAL FULLY DEPRESSED, IT STILL DOES NOT STOP THE VEHICLE WITHIN THE EXPECTED STOPPING RANGE.
Mfg Campaign: 11235015
Recall Date: Jul 26, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN AT HIGHWAY SPEEDS (ANYWHERE BETWEEN 40-75) THERE IS A VERY NOTICEABLE SHAKING WHEN ENGINE IS UNDER LIGHT LOAD (JUST KEEPING SPEED). I HAVE TAKEN IN TO CHEVY DEALERSHIP AND THEY CHANGED THE TRANSMISSION FLUID AND THAT WORKED FOR A COUPLE THOUSAND MILES. NOT THE "CHEVY SHAKE" IS BACK AT FULL FORCE. UPON CALLING CHEVY, THEY CLAIM TO KNOW THAT THEIR TRUCKS DO THIS, BUT SAY THERE IS NOT A FIX TO SOLVE THE ISSUE. THEY CLAIM THEY HAVE NO CLUE WHERE IT'S COMING FROM, BUT SHOULD NOT BE A SAFETY HAZARD. MY QUESTION IS, IF YOU DO NOT KNOW WHAT IT IS, HOW CAN THEY SAY IT'S NOT A SAFETY HAZARD. I AM SO AFRAID THAT MY TRUCK IS GOING TO BREAK DOWN AND IT'S NOT EVEN TWO YEARS OLD. I HAVE READ THE THOUSANDS OF COMPLAINTS ONLINE WITH PEOPLE HAVING THE EXACT SAME ISSUE, SINCE THE 2014 MODEL. THEY HAVE HAD ENOUGH TIME TO FIGURE THIS OUT AND SHOULD BE HELD ACCOUNTABLE.
Corrective Action:
WHEN AT HIGHWAY SPEEDS (ANYWHERE BETWEEN 40-75) THERE IS A VERY NOTICEABLE SHAKING WHEN ENGINE IS UNDER LIGHT LOAD (JUST KEEPING SPEED). I HAVE TAKEN IN TO CHEVY DEALERSHIP AND THEY CHANGED THE TRANSMISSION FLUID AND THAT WORKED FOR A COUPLE THOUSAND MILES. NOT THE "CHEVY SHAKE" IS BACK AT FULL FORCE. UPON CALLING CHEVY, THEY CLAIM TO KNOW THAT THEIR TRUCKS DO THIS, BUT SAY THERE IS NOT A FIX TO SOLVE THE ISSUE. THEY CLAIM THEY HAVE NO CLUE WHERE IT'S COMING FROM, BUT SHOULD NOT BE A SAFETY HAZARD. MY QUESTION IS, IF YOU DO NOT KNOW WHAT IT IS, HOW CAN THEY SAY IT'S NOT A SAFETY HAZARD. I AM SO AFRAID THAT MY TRUCK IS GOING TO BREAK DOWN AND IT'S NOT EVEN TWO YEARS OLD. I HAVE READ THE THOUSANDS OF COMPLAINTS ONLINE WITH PEOPLE HAVING THE EXACT SAME ISSUE, SINCE THE 2014 MODEL. THEY HAVE HAD ENOUGH TIME TO FIGURE THIS OUT AND SHOULD BE HELD ACCOUNTABLE.
Additional Notes:
WHEN AT HIGHWAY SPEEDS (ANYWHERE BETWEEN 40-75) THERE IS A VERY NOTICEABLE SHAKING WHEN ENGINE IS UNDER LIGHT LOAD (JUST KEEPING SPEED). I HAVE TAKEN IN TO CHEVY DEALERSHIP AND THEY CHANGED THE TRANSMISSION FLUID AND THAT WORKED FOR A COUPLE THOUSAND MILES. NOT THE "CHEVY SHAKE" IS BACK AT FULL FORCE. UPON CALLING CHEVY, THEY CLAIM TO KNOW THAT THEIR TRUCKS DO THIS, BUT SAY THERE IS NOT A FIX TO SOLVE THE ISSUE. THEY CLAIM THEY HAVE NO CLUE WHERE IT'S COMING FROM, BUT SHOULD NOT BE A SAFETY HAZARD. MY QUESTION IS, IF YOU DO NOT KNOW WHAT IT IS, HOW CAN THEY SAY IT'S NOT A SAFETY HAZARD. I AM SO AFRAID THAT MY TRUCK IS GOING TO BREAK DOWN AND IT'S NOT EVEN TWO YEARS OLD. I HAVE READ THE THOUSANDS OF COMPLAINTS ONLINE WITH PEOPLE HAVING THE EXACT SAME ISSUE, SINCE THE 2014 MODEL. THEY HAVE HAD ENOUGH TIME TO FIGURE THIS OUT AND SHOULD BE HELD ACCOUNTABLE.
Mfg Campaign: 11234156
Recall Date: Jul 23, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I AM CONCERNED CUSTOMERS ARE NOT RECEIVING THEIR RECALL NOTICES AFTER BEING TOLD CUSTOMERS RECEIVE THEIR VEHICLES RECALL NOTICES VIA EMAIL. UPPER MANAGEMENT AT ASBURY AUTOMOTIVE GROUP GRAY DANIELS CHEVROLET ORDERS THE OVERWRITING OF INCOMING ELECTRONICALLY SUBMITTED INTERNET LEADS (MERGING LOT SOLDS WITH ELECTRONICALLY SUBMITTED INTERNET NON-SOLDS OVERWRITING EVERYTHING KEEPS THE NON-SOLDS EMAIL ADDRESSES), TO EMBEZZLE EBE SFE MONEY FOR CORPORATE BONUS'S FROM GENERAL MOTORS; ASBURY AUTOMOTIVE GROUP GRAY DANIELS TOYOTA DELETES CUSTOMERS EMAIL ADDRESS AND INPUTS FAKE OR CREATED EMAIL ADDRESSES TO AVOID BAD SURVEYS TO WIN PRESIDENTS AWARD. ARE MY FEARS JUSTIFIED? NEW VEHICLE PURCHASES
Corrective Action:
I AM CONCERNED CUSTOMERS ARE NOT RECEIVING THEIR RECALL NOTICES AFTER BEING TOLD CUSTOMERS RECEIVE THEIR VEHICLES RECALL NOTICES VIA EMAIL. UPPER MANAGEMENT AT ASBURY AUTOMOTIVE GROUP GRAY DANIELS CHEVROLET ORDERS THE OVERWRITING OF INCOMING ELECTRONICALLY SUBMITTED INTERNET LEADS (MERGING LOT SOLDS WITH ELECTRONICALLY SUBMITTED INTERNET NON-SOLDS OVERWRITING EVERYTHING KEEPS THE NON-SOLDS EMAIL ADDRESSES), TO EMBEZZLE EBE SFE MONEY FOR CORPORATE BONUS'S FROM GENERAL MOTORS; ASBURY AUTOMOTIVE GROUP GRAY DANIELS TOYOTA DELETES CUSTOMERS EMAIL ADDRESS AND INPUTS FAKE OR CREATED EMAIL ADDRESSES TO AVOID BAD SURVEYS TO WIN PRESIDENTS AWARD. ARE MY FEARS JUSTIFIED? NEW VEHICLE PURCHASES
Additional Notes:
I AM CONCERNED CUSTOMERS ARE NOT RECEIVING THEIR RECALL NOTICES AFTER BEING TOLD CUSTOMERS RECEIVE THEIR VEHICLES RECALL NOTICES VIA EMAIL. UPPER MANAGEMENT AT ASBURY AUTOMOTIVE GROUP GRAY DANIELS CHEVROLET ORDERS THE OVERWRITING OF INCOMING ELECTRONICALLY SUBMITTED INTERNET LEADS (MERGING LOT SOLDS WITH ELECTRONICALLY SUBMITTED INTERNET NON-SOLDS OVERWRITING EVERYTHING KEEPS THE NON-SOLDS EMAIL ADDRESSES), TO EMBEZZLE EBE SFE MONEY FOR CORPORATE BONUS'S FROM GENERAL MOTORS; ASBURY AUTOMOTIVE GROUP GRAY DANIELS TOYOTA DELETES CUSTOMERS EMAIL ADDRESS AND INPUTS FAKE OR CREATED EMAIL ADDRESSES TO AVOID BAD SURVEYS TO WIN PRESIDENTS AWARD. ARE MY FEARS JUSTIFIED? NEW VEHICLE PURCHASES
Mfg Campaign: 11229358
Recall Date: Jul 3, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION STARTED SLIPPING AT 72000 MILES, REPLACEMENT OR REBUILD.
Corrective Action:
TRANSMISSION STARTED SLIPPING AT 72000 MILES, REPLACEMENT OR REBUILD.
Additional Notes:
TRANSMISSION STARTED SLIPPING AT 72000 MILES, REPLACEMENT OR REBUILD.
Mfg Campaign: 11222596
Recall Date: Jun 25, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RODENROTH MOTORS INC (3055 S MACKINAC TRAIL, SAULT STE. MARIE, MI 49783, (906) 662-4756) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RODENROTH MOTORS INC (3055 S MACKINAC TRAIL, SAULT STE. MARIE, MI 49783, (906) 662-4756) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RODENROTH MOTORS INC (3055 S MACKINAC TRAIL, SAULT STE. MARIE, MI 49783, (906) 662-4756) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11220999
Recall Date: Jun 18, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VERY HARD SHIFT GOING FROM 1ST TO 2ND GEAR AND FROM 2ND GEAR TO 1ST GEAR. THE SHIFT WAS SO HARD THAT THE TIRES MADE A CHIRPING NOISE AND HARDLY ANY THROTTLE WAS BEING USED.
Corrective Action:
VERY HARD SHIFT GOING FROM 1ST TO 2ND GEAR AND FROM 2ND GEAR TO 1ST GEAR. THE SHIFT WAS SO HARD THAT THE TIRES MADE A CHIRPING NOISE AND HARDLY ANY THROTTLE WAS BEING USED.
Additional Notes:
VERY HARD SHIFT GOING FROM 1ST TO 2ND GEAR AND FROM 2ND GEAR TO 1ST GEAR. THE SHIFT WAS SO HARD THAT THE TIRES MADE A CHIRPING NOISE AND HARDLY ANY THROTTLE WAS BEING USED.
Mfg Campaign: 11219821
Recall Date: Jun 13, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
AT LOW SPEEDS UNDER BRAKING WHEN DOWNSHIFTING FROM GEAR 2 TO 1, THE SHIFT IS NOT SMOOTH. THERE IS A SIGNIFICANTLY LOUD CLUNK THAT YOU CAN FEEL AND HEAR, AND PASSENGER SAFETY IS COMPROMISED DUE TO A SUDDEN LURCH FORWARD.
Corrective Action:
AT LOW SPEEDS UNDER BRAKING WHEN DOWNSHIFTING FROM GEAR 2 TO 1, THE SHIFT IS NOT SMOOTH. THERE IS A SIGNIFICANTLY LOUD CLUNK THAT YOU CAN FEEL AND HEAR, AND PASSENGER SAFETY IS COMPROMISED DUE TO A SUDDEN LURCH FORWARD.
Additional Notes:
AT LOW SPEEDS UNDER BRAKING WHEN DOWNSHIFTING FROM GEAR 2 TO 1, THE SHIFT IS NOT SMOOTH. THERE IS A SIGNIFICANTLY LOUD CLUNK THAT YOU CAN FEEL AND HEAR, AND PASSENGER SAFETY IS COMPROMISED DUE TO A SUDDEN LURCH FORWARD.
Mfg Campaign: 11204204
Recall Date: Apr 28, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury