Complaints & Recalls
Consumer Complaints
156 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2017 CHEVROLET SILVERADO. WHEN THE CONTACT PULLED INTO HIS DRIVEWAY AND PLUGGED IN THE BLOCK HEATER, THE VEHICLE CAUGHT FIRE A FEW MINUTES LATER IN THE ENGINE COMPARTMENT. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL TO MOVE IT AWAY FROM HIS HOUSE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. BOTH THE MANUFACTURER AND INSURANCE COMPANY SENT FIRE INVESTIGATORS TO EXAMINE THE VEHICLE. THE CONTACT SUBMITTED A FIRE REPORT TO HIS INSURANCE COMPANY. A POLICE REPORT WAS FILED. BOTH INVESTIGATORS STATED THAT IT COULD TAKE UP TO 90 DAYS TO REPORT THEIR FINDINGS. THE INSURANCE COMPANY OFFERED A BUYOUT FOR THE TOTAL LOSS OF THE VEHICLE; HOWEVER, THE CONTACT WANTED TO SEE WHAT THE MANUFACTURER WOULD OFFER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 24,500. ..*BF *TR
Corrective Action:
TL* THE CONTACT OWNED A 2017 CHEVROLET SILVERADO. WHEN THE CONTACT PULLED INTO HIS DRIVEWAY AND PLUGGED IN THE BLOCK HEATER, THE VEHICLE CAUGHT FIRE A FEW MINUTES LATER IN THE ENGINE COMPARTMENT. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL TO MOVE IT AWAY FROM HIS HOUSE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. BOTH THE MANUFACTURER AND INSURANCE COMPANY SENT FIRE INVESTIGATORS TO EXAMINE THE VEHICLE. THE CONTACT SUBMITTED A FIRE REPORT TO HIS INSURANCE COMPANY. A POLICE REPORT WAS FILED. BOTH INVESTIGATORS STATED THAT IT COULD TAKE UP TO 90 DAYS TO REPORT THEIR FINDINGS. THE INSURANCE COMPANY OFFERED A BUYOUT FOR THE TOTAL LOSS OF THE VEHICLE; HOWEVER, THE CONTACT WANTED TO SEE WHAT THE MANUFACTURER WOULD OFFER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 24,500. ..*BF *TR
Additional Notes:
TL* THE CONTACT OWNED A 2017 CHEVROLET SILVERADO. WHEN THE CONTACT PULLED INTO HIS DRIVEWAY AND PLUGGED IN THE BLOCK HEATER, THE VEHICLE CAUGHT FIRE A FEW MINUTES LATER IN THE ENGINE COMPARTMENT. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL TO MOVE IT AWAY FROM HIS HOUSE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. BOTH THE MANUFACTURER AND INSURANCE COMPANY SENT FIRE INVESTIGATORS TO EXAMINE THE VEHICLE. THE CONTACT SUBMITTED A FIRE REPORT TO HIS INSURANCE COMPANY. A POLICE REPORT WAS FILED. BOTH INVESTIGATORS STATED THAT IT COULD TAKE UP TO 90 DAYS TO REPORT THEIR FINDINGS. THE INSURANCE COMPANY OFFERED A BUYOUT FOR THE TOTAL LOSS OF THE VEHICLE; HOWEVER, THE CONTACT WANTED TO SEE WHAT THE MANUFACTURER WOULD OFFER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 24,500. ..*BF *TR
Mfg Campaign: 11192390
Recall Date: Mar 29, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
REAR WINDOW EQUIPPED WITH FACTORY ELECTRIC REAR WINDOW DEFOGGER EXPLODED/SHATTERED OUTWARD WHEN DRIVER DOOR WAS CLOSED, SPRAYING SHATTERED GLASS INSIDE THE CAB AND THE EXTERIOR SURROUNDING AREA. THE TRUCK HAD BEEN UNUSED FOR OVER A WEEK AND WAS LOCATED IN AN ATTACHED GARAGE HAVING AN AVERAGE NIGHT TEMPERATURE IN THE HIGH 30S F. THE TRUCK HAD NOT BEEN STARTED AND THE REAR DEFROSTER HAS NEVER BEEN USED. MILEAGE ON THE TRUCK IS 9782 AND THERE WAS NO KNOWN DAMAGE (NICKS, SCRATCHES, ETC) TO THE WINDOW.
Corrective Action:
REAR WINDOW EQUIPPED WITH FACTORY ELECTRIC REAR WINDOW DEFOGGER EXPLODED/SHATTERED OUTWARD WHEN DRIVER DOOR WAS CLOSED, SPRAYING SHATTERED GLASS INSIDE THE CAB AND THE EXTERIOR SURROUNDING AREA. THE TRUCK HAD BEEN UNUSED FOR OVER A WEEK AND WAS LOCATED IN AN ATTACHED GARAGE HAVING AN AVERAGE NIGHT TEMPERATURE IN THE HIGH 30S F. THE TRUCK HAD NOT BEEN STARTED AND THE REAR DEFROSTER HAS NEVER BEEN USED. MILEAGE ON THE TRUCK IS 9782 AND THERE WAS NO KNOWN DAMAGE (NICKS, SCRATCHES, ETC) TO THE WINDOW.
Additional Notes:
REAR WINDOW EQUIPPED WITH FACTORY ELECTRIC REAR WINDOW DEFOGGER EXPLODED/SHATTERED OUTWARD WHEN DRIVER DOOR WAS CLOSED, SPRAYING SHATTERED GLASS INSIDE THE CAB AND THE EXTERIOR SURROUNDING AREA. THE TRUCK HAD BEEN UNUSED FOR OVER A WEEK AND WAS LOCATED IN AN ATTACHED GARAGE HAVING AN AVERAGE NIGHT TEMPERATURE IN THE HIGH 30S F. THE TRUCK HAD NOT BEEN STARTED AND THE REAR DEFROSTER HAS NEVER BEEN USED. MILEAGE ON THE TRUCK IS 9782 AND THERE WAS NO KNOWN DAMAGE (NICKS, SCRATCHES, ETC) TO THE WINDOW.
Mfg Campaign: 11175837
Recall Date: Feb 9, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS PULLING INTO WAL-MART IN WHITE SETTLEMENT, WENT TO BRAKE TO SLOW DOWN AND IT FELT LIKE THE PRESSURE WAS COMPLETELY GONE CAUSING ME TO BRAKE HARDER TO STOP.
Corrective Action:
I WAS PULLING INTO WAL-MART IN WHITE SETTLEMENT, WENT TO BRAKE TO SLOW DOWN AND IT FELT LIKE THE PRESSURE WAS COMPLETELY GONE CAUSING ME TO BRAKE HARDER TO STOP.
Additional Notes:
I WAS PULLING INTO WAL-MART IN WHITE SETTLEMENT, WENT TO BRAKE TO SLOW DOWN AND IT FELT LIKE THE PRESSURE WAS COMPLETELY GONE CAUSING ME TO BRAKE HARDER TO STOP.
Mfg Campaign: 11171683
Recall Date: Jan 23, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE ENGINE LEAKED ANTI-FREEZE AND THE RPMS ON THE INSTRUMENT PANEL WERE OUT OF ORDER. THERE WAS ALSO AN ABNORMAL ODOR OF ANTI-FREEZE IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MID STATE CHEVROLET BUICK (26 DAYS DR I 79 EXIT 67, SUTTON, WV 26601, (866) 596-3984) AND A NEW WATER PUMP WAS INSTALLED ALONG WITH NEW INJECTORS; HOWEVER, THE ODOR OF ANTI-FREEZE RETURNED DAYS LATER. THE ENGINE ALSO CONTINUED TO LEAK ANTI-FREEZE. THE MANUFACTURER WAS WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 9,600.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE ENGINE LEAKED ANTI-FREEZE AND THE RPMS ON THE INSTRUMENT PANEL WERE OUT OF ORDER. THERE WAS ALSO AN ABNORMAL ODOR OF ANTI-FREEZE IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MID STATE CHEVROLET BUICK (26 DAYS DR I 79 EXIT 67, SUTTON, WV 26601, (866) 596-3984) AND A NEW WATER PUMP WAS INSTALLED ALONG WITH NEW INJECTORS; HOWEVER, THE ODOR OF ANTI-FREEZE RETURNED DAYS LATER. THE ENGINE ALSO CONTINUED TO LEAK ANTI-FREEZE. THE MANUFACTURER WAS WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 9,600.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE ENGINE LEAKED ANTI-FREEZE AND THE RPMS ON THE INSTRUMENT PANEL WERE OUT OF ORDER. THERE WAS ALSO AN ABNORMAL ODOR OF ANTI-FREEZE IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MID STATE CHEVROLET BUICK (26 DAYS DR I 79 EXIT 67, SUTTON, WV 26601, (866) 596-3984) AND A NEW WATER PUMP WAS INSTALLED ALONG WITH NEW INJECTORS; HOWEVER, THE ODOR OF ANTI-FREEZE RETURNED DAYS LATER. THE ENGINE ALSO CONTINUED TO LEAK ANTI-FREEZE. THE MANUFACTURER WAS WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 9,600.
Mfg Campaign: 11170377
Recall Date: Jan 16, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THIS MORNING AT LOW SPEED STOP AND GO TRAFFIC AND AGAIN WHEN LOW SPEED PARKING THE BLACK PEDAL BECAME HARD TO PUSH AND CAR WOULD NOT STOP PROPERLY. HAPPENED BOTH DIRECTIONS WHILE PARKING. WILL TAKE TO THE DEALER THIS AFTERNOON. SEEMS TO BRAKE FINE AT HIGHER SPEEDS AND SLOWING FROM HIGHER SPEEDS. SCARY
Corrective Action:
THIS MORNING AT LOW SPEED STOP AND GO TRAFFIC AND AGAIN WHEN LOW SPEED PARKING THE BLACK PEDAL BECAME HARD TO PUSH AND CAR WOULD NOT STOP PROPERLY. HAPPENED BOTH DIRECTIONS WHILE PARKING. WILL TAKE TO THE DEALER THIS AFTERNOON. SEEMS TO BRAKE FINE AT HIGHER SPEEDS AND SLOWING FROM HIGHER SPEEDS. SCARY
Additional Notes:
THIS MORNING AT LOW SPEED STOP AND GO TRAFFIC AND AGAIN WHEN LOW SPEED PARKING THE BLACK PEDAL BECAME HARD TO PUSH AND CAR WOULD NOT STOP PROPERLY. HAPPENED BOTH DIRECTIONS WHILE PARKING. WILL TAKE TO THE DEALER THIS AFTERNOON. SEEMS TO BRAKE FINE AT HIGHER SPEEDS AND SLOWING FROM HIGHER SPEEDS. SCARY
Mfg Campaign: 11164797
Recall Date: Jan 7, 2019
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THIS MORNING I WAS DRIVING TO WORK. STABILTRAK ERROR MESSAGE CAME ON MY HUD. CLUSTER AND DASHBOARD LIGHTS FLASHED OFF. STOPPED. EVERYTHING FLASHED BACK ON AND RADIO PRESETS WERE ALL GONE. NOT SURE IF THIS WILL CONTINUE TO KEEP HAPPENING OR IF IT IS A FROZEN SENSOR, SINCE IT HAS BEEN BELOW 32 DEGREES HERE.
Corrective Action:
THIS MORNING I WAS DRIVING TO WORK. STABILTRAK ERROR MESSAGE CAME ON MY HUD. CLUSTER AND DASHBOARD LIGHTS FLASHED OFF. STOPPED. EVERYTHING FLASHED BACK ON AND RADIO PRESETS WERE ALL GONE. NOT SURE IF THIS WILL CONTINUE TO KEEP HAPPENING OR IF IT IS A FROZEN SENSOR, SINCE IT HAS BEEN BELOW 32 DEGREES HERE.
Additional Notes:
THIS MORNING I WAS DRIVING TO WORK. STABILTRAK ERROR MESSAGE CAME ON MY HUD. CLUSTER AND DASHBOARD LIGHTS FLASHED OFF. STOPPED. EVERYTHING FLASHED BACK ON AND RADIO PRESETS WERE ALL GONE. NOT SURE IF THIS WILL CONTINUE TO KEEP HAPPENING OR IF IT IS A FROZEN SENSOR, SINCE IT HAS BEEN BELOW 32 DEGREES HERE.
Mfg Campaign: 11154892
Recall Date: Nov 30, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKES BECOME STIFF AND INOPERABLE AT LOW SPEEDS AFTER 2-3 PUMPS
Corrective Action:
BRAKES BECOME STIFF AND INOPERABLE AT LOW SPEEDS AFTER 2-3 PUMPS
Additional Notes:
BRAKES BECOME STIFF AND INOPERABLE AT LOW SPEEDS AFTER 2-3 PUMPS
Mfg Campaign: 11154090
Recall Date: Nov 26, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING SLOW AT DRIVE THRU LOST POWER BRAKES
Corrective Action:
DRIVING SLOW AT DRIVE THRU LOST POWER BRAKES
Additional Notes:
DRIVING SLOW AT DRIVE THRU LOST POWER BRAKES
Mfg Campaign: 11151730
Recall Date: Nov 15, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO HYBRID. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, THE VEHICLE SHOOK, AND THE ENGINE SEIZED. THE VEHICLE WAS SERVICED AT COUGHLIN AUTOMOTIVE (255 LAFAYETTE ST, LONDON, OH 43140, 740-852-1122) WHERE IT WAS DIAGNOSED THAT THE HYBRID ENGINE FAILED. THE VEHICLE WAS REPAIRED, BUT THE ENGINE CONTINUED TO SEIZE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,090.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO HYBRID. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, THE VEHICLE SHOOK, AND THE ENGINE SEIZED. THE VEHICLE WAS SERVICED AT COUGHLIN AUTOMOTIVE (255 LAFAYETTE ST, LONDON, OH 43140, 740-852-1122) WHERE IT WAS DIAGNOSED THAT THE HYBRID ENGINE FAILED. THE VEHICLE WAS REPAIRED, BUT THE ENGINE CONTINUED TO SEIZE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,090.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO HYBRID. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, THE VEHICLE SHOOK, AND THE ENGINE SEIZED. THE VEHICLE WAS SERVICED AT COUGHLIN AUTOMOTIVE (255 LAFAYETTE ST, LONDON, OH 43140, 740-852-1122) WHERE IT WAS DIAGNOSED THAT THE HYBRID ENGINE FAILED. THE VEHICLE WAS REPAIRED, BUT THE ENGINE CONTINUED TO SEIZE. THE FAILURE MILEAGE WAS APPROXIMATELY 71,090.
Mfg Campaign: 11151288
Recall Date: Nov 13, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE AMBIENT TEMPERATURE SENSOR DOESN'T WORK. IT DOES NOT READ THE CORRECT TEMPERATURE OUTSIDE. THIS IMPACTS THE A/C, WHICH DOES NOT WORK PROPERLY WHEN THE SENSOR IS NOT READING THE CORRECT EXTERNAL TEMPERATURE. THE FAIRFIELD CHEVROLET SERVICE DEPARTMENT REFUSES TO ACKNOWLEDGE THE ISSUE, LET ALONE FIX OR REPLACE THE SENSOR. I USE MY TRUCK ON RANCHES AND LOGGING PROPERTIES WHERE IT IS LITERALLY IMPOSSIBLE FOR ME TO DRIVE OVER 20MPH FOR 5 MINUTES. AND WHEN IT IS 105 DEGREES AND THE A/C THINKS IT IS ONLY 65 OUTSIDE, THE A/C DOES NOT ENGAGE. THE SERVICE DEPARTMENT KEEPS TELLING ME THAT THEY CANNOT REPLICATE THE PROBLEM SO IT MUST NOT BE REAL. THIS IS THE EQUIVALENT OF CALLING ME A LIAR IN ORDER TO AVOID HONORING THE WARRANTY.
Corrective Action:
THE AMBIENT TEMPERATURE SENSOR DOESN'T WORK. IT DOES NOT READ THE CORRECT TEMPERATURE OUTSIDE. THIS IMPACTS THE A/C, WHICH DOES NOT WORK PROPERLY WHEN THE SENSOR IS NOT READING THE CORRECT EXTERNAL TEMPERATURE. THE FAIRFIELD CHEVROLET SERVICE DEPARTMENT REFUSES TO ACKNOWLEDGE THE ISSUE, LET ALONE FIX OR REPLACE THE SENSOR. I USE MY TRUCK ON RANCHES AND LOGGING PROPERTIES WHERE IT IS LITERALLY IMPOSSIBLE FOR ME TO DRIVE OVER 20MPH FOR 5 MINUTES. AND WHEN IT IS 105 DEGREES AND THE A/C THINKS IT IS ONLY 65 OUTSIDE, THE A/C DOES NOT ENGAGE. THE SERVICE DEPARTMENT KEEPS TELLING ME THAT THEY CANNOT REPLICATE THE PROBLEM SO IT MUST NOT BE REAL. THIS IS THE EQUIVALENT OF CALLING ME A LIAR IN ORDER TO AVOID HONORING THE WARRANTY.
Additional Notes:
THE AMBIENT TEMPERATURE SENSOR DOESN'T WORK. IT DOES NOT READ THE CORRECT TEMPERATURE OUTSIDE. THIS IMPACTS THE A/C, WHICH DOES NOT WORK PROPERLY WHEN THE SENSOR IS NOT READING THE CORRECT EXTERNAL TEMPERATURE. THE FAIRFIELD CHEVROLET SERVICE DEPARTMENT REFUSES TO ACKNOWLEDGE THE ISSUE, LET ALONE FIX OR REPLACE THE SENSOR. I USE MY TRUCK ON RANCHES AND LOGGING PROPERTIES WHERE IT IS LITERALLY IMPOSSIBLE FOR ME TO DRIVE OVER 20MPH FOR 5 MINUTES. AND WHEN IT IS 105 DEGREES AND THE A/C THINKS IT IS ONLY 65 OUTSIDE, THE A/C DOES NOT ENGAGE. THE SERVICE DEPARTMENT KEEPS TELLING ME THAT THEY CANNOT REPLICATE THE PROBLEM SO IT MUST NOT BE REAL. THIS IS THE EQUIVALENT OF CALLING ME A LIAR IN ORDER TO AVOID HONORING THE WARRANTY.
Mfg Campaign: 11139689
Recall Date: Oct 11, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
FRONT WHEELS SIMPLY JUST PEEL APART IN CHIPS. REAR WHEELS APPEAR TO BE FINE, SO THIS IS AN ISSUE WITH TURNING OR FRICTION ON THE FRONT WHEELS. THE TIRES CHIP AWAY THROUGH OUT THE ENTIRE SURFACE OF THE THREAD, LEAVING VOIDS AND GASHES ON THE SURFACE. WE DRIVE ON PAVED ROADS, SO THERE REALLY SHOULDN'T BE AN ISSUE WITH EXCESSIVE WEAR SUCH AS DRIVING ON ROUGH ROADS. I DID SHOW THIS TO OUR LOCAL DEALER, THEY CLAIM THE VEHICLE NEEDS AN ALIGNMENT, BUT KEEP IN MIND THE VEHICLE HAS UNDER 15K MILES FROM THE DEALER. ALREADY, WE CAN SEE THESE TIRES NOT EVEN COMING CLOSE TO THE WARRANTY THREAD WEAR LIMIT. PER DEALER, NO RECALLS ON OUR VIN.
Corrective Action:
FRONT WHEELS SIMPLY JUST PEEL APART IN CHIPS. REAR WHEELS APPEAR TO BE FINE, SO THIS IS AN ISSUE WITH TURNING OR FRICTION ON THE FRONT WHEELS. THE TIRES CHIP AWAY THROUGH OUT THE ENTIRE SURFACE OF THE THREAD, LEAVING VOIDS AND GASHES ON THE SURFACE. WE DRIVE ON PAVED ROADS, SO THERE REALLY SHOULDN'T BE AN ISSUE WITH EXCESSIVE WEAR SUCH AS DRIVING ON ROUGH ROADS. I DID SHOW THIS TO OUR LOCAL DEALER, THEY CLAIM THE VEHICLE NEEDS AN ALIGNMENT, BUT KEEP IN MIND THE VEHICLE HAS UNDER 15K MILES FROM THE DEALER. ALREADY, WE CAN SEE THESE TIRES NOT EVEN COMING CLOSE TO THE WARRANTY THREAD WEAR LIMIT. PER DEALER, NO RECALLS ON OUR VIN.
Additional Notes:
FRONT WHEELS SIMPLY JUST PEEL APART IN CHIPS. REAR WHEELS APPEAR TO BE FINE, SO THIS IS AN ISSUE WITH TURNING OR FRICTION ON THE FRONT WHEELS. THE TIRES CHIP AWAY THROUGH OUT THE ENTIRE SURFACE OF THE THREAD, LEAVING VOIDS AND GASHES ON THE SURFACE. WE DRIVE ON PAVED ROADS, SO THERE REALLY SHOULDN'T BE AN ISSUE WITH EXCESSIVE WEAR SUCH AS DRIVING ON ROUGH ROADS. I DID SHOW THIS TO OUR LOCAL DEALER, THEY CLAIM THE VEHICLE NEEDS AN ALIGNMENT, BUT KEEP IN MIND THE VEHICLE HAS UNDER 15K MILES FROM THE DEALER. ALREADY, WE CAN SEE THESE TIRES NOT EVEN COMING CLOSE TO THE WARRANTY THREAD WEAR LIMIT. PER DEALER, NO RECALLS ON OUR VIN.
Mfg Campaign: 11119507
Recall Date: Aug 12, 2018
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
INTERIOR DRIVER SIDE FRONT DRIVER WINDOW BUTTON NOT ALWAYS WORKING. AT TIMES WHEN THIS HAPPENS THE DOOR AJAR IS LIT, WHILE THE DOOR MAY BE SHUT, IT DOESN'T LATCH COMPLETELY. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION OR IN PARK. THIS CAUSES THE INTERIOR LAMPS TO STAY ON AND DRAIN OUT THE BATTERY. I DID HAVE IT SERVICED UNDER WARRANTY. PROBLEM WAS SOLVED, UNTIL TODAY 08/10/2018.
Corrective Action:
INTERIOR DRIVER SIDE FRONT DRIVER WINDOW BUTTON NOT ALWAYS WORKING. AT TIMES WHEN THIS HAPPENS THE DOOR AJAR IS LIT, WHILE THE DOOR MAY BE SHUT, IT DOESN'T LATCH COMPLETELY. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION OR IN PARK. THIS CAUSES THE INTERIOR LAMPS TO STAY ON AND DRAIN OUT THE BATTERY. I DID HAVE IT SERVICED UNDER WARRANTY. PROBLEM WAS SOLVED, UNTIL TODAY 08/10/2018.
Additional Notes:
INTERIOR DRIVER SIDE FRONT DRIVER WINDOW BUTTON NOT ALWAYS WORKING. AT TIMES WHEN THIS HAPPENS THE DOOR AJAR IS LIT, WHILE THE DOOR MAY BE SHUT, IT DOESN'T LATCH COMPLETELY. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION OR IN PARK. THIS CAUSES THE INTERIOR LAMPS TO STAY ON AND DRAIN OUT THE BATTERY. I DID HAVE IT SERVICED UNDER WARRANTY. PROBLEM WAS SOLVED, UNTIL TODAY 08/10/2018.
Mfg Campaign: 11118879
Recall Date: Aug 10, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
INTERIOR DRIVER SIDE FRONT DRIVER WINDOW BUTTON NOT ALWAYS WORKING. AT TIMES WHEN THIS HAPPENS THE DOOR AJAR IS LIT, WHILE THE DOOR MAY BE SHUT, IT DOESN'T LATCH COMPLETELY. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION OR IN PARK. THIS CAUSES THE INTERIOR LAMPS TO STAY ON AND DRAIN OUT THE BATTERY. I DID HAVE IT SERVICED UNDER WARRANTY. PROBLEM WAS SOLVED, UNTIL TODAY 08/10/2018.
Corrective Action:
INTERIOR DRIVER SIDE FRONT DRIVER WINDOW BUTTON NOT ALWAYS WORKING. AT TIMES WHEN THIS HAPPENS THE DOOR AJAR IS LIT, WHILE THE DOOR MAY BE SHUT, IT DOESN'T LATCH COMPLETELY. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION OR IN PARK. THIS CAUSES THE INTERIOR LAMPS TO STAY ON AND DRAIN OUT THE BATTERY. I DID HAVE IT SERVICED UNDER WARRANTY. PROBLEM WAS SOLVED, UNTIL TODAY 08/10/2018.
Additional Notes:
INTERIOR DRIVER SIDE FRONT DRIVER WINDOW BUTTON NOT ALWAYS WORKING. AT TIMES WHEN THIS HAPPENS THE DOOR AJAR IS LIT, WHILE THE DOOR MAY BE SHUT, IT DOESN'T LATCH COMPLETELY. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION OR IN PARK. THIS CAUSES THE INTERIOR LAMPS TO STAY ON AND DRAIN OUT THE BATTERY. I DID HAVE IT SERVICED UNDER WARRANTY. PROBLEM WAS SOLVED, UNTIL TODAY 08/10/2018.
Mfg Campaign: 11118879
Recall Date: Aug 10, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
INTERIOR DRIVER SIDE FRONT DRIVER WINDOW BUTTON NOT ALWAYS WORKING. AT TIMES WHEN THIS HAPPENS THE DOOR AJAR IS LIT, WHILE THE DOOR MAY BE SHUT, IT DOESN'T LATCH COMPLETELY. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION OR IN PARK. THIS CAUSES THE INTERIOR LAMPS TO STAY ON AND DRAIN OUT THE BATTERY. I DID HAVE IT SERVICED UNDER WARRANTY. PROBLEM WAS SOLVED, UNTIL TODAY 08/10/2018.
Corrective Action:
INTERIOR DRIVER SIDE FRONT DRIVER WINDOW BUTTON NOT ALWAYS WORKING. AT TIMES WHEN THIS HAPPENS THE DOOR AJAR IS LIT, WHILE THE DOOR MAY BE SHUT, IT DOESN'T LATCH COMPLETELY. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION OR IN PARK. THIS CAUSES THE INTERIOR LAMPS TO STAY ON AND DRAIN OUT THE BATTERY. I DID HAVE IT SERVICED UNDER WARRANTY. PROBLEM WAS SOLVED, UNTIL TODAY 08/10/2018.
Additional Notes:
INTERIOR DRIVER SIDE FRONT DRIVER WINDOW BUTTON NOT ALWAYS WORKING. AT TIMES WHEN THIS HAPPENS THE DOOR AJAR IS LIT, WHILE THE DOOR MAY BE SHUT, IT DOESN'T LATCH COMPLETELY. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION OR IN PARK. THIS CAUSES THE INTERIOR LAMPS TO STAY ON AND DRAIN OUT THE BATTERY. I DID HAVE IT SERVICED UNDER WARRANTY. PROBLEM WAS SOLVED, UNTIL TODAY 08/10/2018.
Mfg Campaign: 11118879
Recall Date: Aug 10, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STARTED VIBRATING. THE VEHICLE WAS TAKEN TO MUZI CHEVROLET (56 TV PL, NEEDHAM HEIGHTS, MA 02494, (855) 258-3295) WHERE THE WHEELS WERE BALANCED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,300.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STARTED VIBRATING. THE VEHICLE WAS TAKEN TO MUZI CHEVROLET (56 TV PL, NEEDHAM HEIGHTS, MA 02494, (855) 258-3295) WHERE THE WHEELS WERE BALANCED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,300.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STARTED VIBRATING. THE VEHICLE WAS TAKEN TO MUZI CHEVROLET (56 TV PL, NEEDHAM HEIGHTS, MA 02494, (855) 258-3295) WHERE THE WHEELS WERE BALANCED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,300.
Mfg Campaign: 11115621
Recall Date: Aug 3, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THIS VEHICLE, LIKE MANY OTHERS OF THIS SAME DESIGN, HAS HAD A VIBRATION AT HIGHWAY SPEEDS SINCE THE VEHICLE WAS PURCHASE ON 9-14-2017. IT HAS BEEN ADDRESSED BY THE DEALER FOUR TIMES WITH THE TIRES BEING THE PRESUMED ISSUE. THE VIBRATION HAS CONTINUED EVEN AFTER DIFFERENT TIRES INSTALLED AND RECENTLY THE VIBRATION CAUSED THE VEHICLE TO BEGIN TO DRIFT TOWARD THE EDGE OF THE ROADWAY WHILE TRAVELLING AT 70 MPH IN A 70 MPH SPEED ZONE IN A CURVE THAT WAS NOT POSTED WITH A REDUCED SUGGESTED SPEED. THE TRUCK HAS CURRENTLY BEEN AT THE GENERAL MOTORS DEALER IN DELAWARE OHIO FOR EIGHT DAYS WHERE THEY HAVE VERIFIED THE ISSUE, HAVE NOT BEEN ABLE TO LOCATE A CAUSE AND HAVE NOTIFIED GENERAL MOTORS FOR GUIDANCE. WHILE RESEARCHING THIS ISSUE I HAVE FOUND THAT IT APPEARS TO BE A LONG TERM ISSUE FOR THIS MANUFACTURER THAT IS NOT BEING ADDRESSED. BEING A RETIRED STATE TROOPER WHO HAS DRIVEN MANY MANY MILES IN HIS CAREER, I FEEL THIS SITUATION COULD CAUSE A SERIOUS SAFETY ISSUE THAT COULD POTENTIALLY CAUSE A LOSS OF CONTROL AND CONTRIBUTE TO INJURIES OR WORSE TO THE VEHICLE OCCUPANTS. PERSONNEL AT THE DEALERSHIP HAVE CONFIRMED TO ME THAT THEY HAVE HEARD OF THIS SITUATION AND THAT SOME TRUCKS ARE ABSOLUTELY PERFECT WHILE OTHERS DEVELOP THIS CONTINUING PROBLEM. THIS VIBRATION BEGINS AT APPROXIMATELY 68 MPH AND CONTINUES TO AT LEAST 76 MPH AND IS FELT THROUGH THE SEAT, ACCELERATOR AND STEERING WHEEL. I DO HAVE SOME OF THE "REPAIR" DOCUMENTS BUT THEY ARE INCOMPLETE AT THIS TIME.
Corrective Action:
THIS VEHICLE, LIKE MANY OTHERS OF THIS SAME DESIGN, HAS HAD A VIBRATION AT HIGHWAY SPEEDS SINCE THE VEHICLE WAS PURCHASE ON 9-14-2017. IT HAS BEEN ADDRESSED BY THE DEALER FOUR TIMES WITH THE TIRES BEING THE PRESUMED ISSUE. THE VIBRATION HAS CONTINUED EVEN AFTER DIFFERENT TIRES INSTALLED AND RECENTLY THE VIBRATION CAUSED THE VEHICLE TO BEGIN TO DRIFT TOWARD THE EDGE OF THE ROADWAY WHILE TRAVELLING AT 70 MPH IN A 70 MPH SPEED ZONE IN A CURVE THAT WAS NOT POSTED WITH A REDUCED SUGGESTED SPEED. THE TRUCK HAS CURRENTLY BEEN AT THE GENERAL MOTORS DEALER IN DELAWARE OHIO FOR EIGHT DAYS WHERE THEY HAVE VERIFIED THE ISSUE, HAVE NOT BEEN ABLE TO LOCATE A CAUSE AND HAVE NOTIFIED GENERAL MOTORS FOR GUIDANCE. WHILE RESEARCHING THIS ISSUE I HAVE FOUND THAT IT APPEARS TO BE A LONG TERM ISSUE FOR THIS MANUFACTURER THAT IS NOT BEING ADDRESSED. BEING A RETIRED STATE TROOPER WHO HAS DRIVEN MANY MANY MILES IN HIS CAREER, I FEEL THIS SITUATION COULD CAUSE A SERIOUS SAFETY ISSUE THAT COULD POTENTIALLY CAUSE A LOSS OF CONTROL AND CONTRIBUTE TO INJURIES OR WORSE TO THE VEHICLE OCCUPANTS. PERSONNEL AT THE DEALERSHIP HAVE CONFIRMED TO ME THAT THEY HAVE HEARD OF THIS SITUATION AND THAT SOME TRUCKS ARE ABSOLUTELY PERFECT WHILE OTHERS DEVELOP THIS CONTINUING PROBLEM. THIS VIBRATION BEGINS AT APPROXIMATELY 68 MPH AND CONTINUES TO AT LEAST 76 MPH AND IS FELT THROUGH THE SEAT, ACCELERATOR AND STEERING WHEEL. I DO HAVE SOME OF THE "REPAIR" DOCUMENTS BUT THEY ARE INCOMPLETE AT THIS TIME.
Additional Notes:
THIS VEHICLE, LIKE MANY OTHERS OF THIS SAME DESIGN, HAS HAD A VIBRATION AT HIGHWAY SPEEDS SINCE THE VEHICLE WAS PURCHASE ON 9-14-2017. IT HAS BEEN ADDRESSED BY THE DEALER FOUR TIMES WITH THE TIRES BEING THE PRESUMED ISSUE. THE VIBRATION HAS CONTINUED EVEN AFTER DIFFERENT TIRES INSTALLED AND RECENTLY THE VIBRATION CAUSED THE VEHICLE TO BEGIN TO DRIFT TOWARD THE EDGE OF THE ROADWAY WHILE TRAVELLING AT 70 MPH IN A 70 MPH SPEED ZONE IN A CURVE THAT WAS NOT POSTED WITH A REDUCED SUGGESTED SPEED. THE TRUCK HAS CURRENTLY BEEN AT THE GENERAL MOTORS DEALER IN DELAWARE OHIO FOR EIGHT DAYS WHERE THEY HAVE VERIFIED THE ISSUE, HAVE NOT BEEN ABLE TO LOCATE A CAUSE AND HAVE NOTIFIED GENERAL MOTORS FOR GUIDANCE. WHILE RESEARCHING THIS ISSUE I HAVE FOUND THAT IT APPEARS TO BE A LONG TERM ISSUE FOR THIS MANUFACTURER THAT IS NOT BEING ADDRESSED. BEING A RETIRED STATE TROOPER WHO HAS DRIVEN MANY MANY MILES IN HIS CAREER, I FEEL THIS SITUATION COULD CAUSE A SERIOUS SAFETY ISSUE THAT COULD POTENTIALLY CAUSE A LOSS OF CONTROL AND CONTRIBUTE TO INJURIES OR WORSE TO THE VEHICLE OCCUPANTS. PERSONNEL AT THE DEALERSHIP HAVE CONFIRMED TO ME THAT THEY HAVE HEARD OF THIS SITUATION AND THAT SOME TRUCKS ARE ABSOLUTELY PERFECT WHILE OTHERS DEVELOP THIS CONTINUING PROBLEM. THIS VIBRATION BEGINS AT APPROXIMATELY 68 MPH AND CONTINUES TO AT LEAST 76 MPH AND IS FELT THROUGH THE SEAT, ACCELERATOR AND STEERING WHEEL. I DO HAVE SOME OF THE "REPAIR" DOCUMENTS BUT THEY ARE INCOMPLETE AT THIS TIME.
Mfg Campaign: 11113563
Recall Date: Jul 25, 2018
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
RANDOM CHIPS IN PAINT APPEARING ON VARIOUS SURFACES OF TRUCK. I LIVE IN CITY AND MOSTLY HIGHWAY DRIVING. THE TRUCK IS GARAGE KEPT. CHIPS ON PAINT NEAR DRIVER PILLAR, PANEL NEAR GAS TANK, PASSENGER REAR PANEL, AND TAILGATE.
Corrective Action:
RANDOM CHIPS IN PAINT APPEARING ON VARIOUS SURFACES OF TRUCK. I LIVE IN CITY AND MOSTLY HIGHWAY DRIVING. THE TRUCK IS GARAGE KEPT. CHIPS ON PAINT NEAR DRIVER PILLAR, PANEL NEAR GAS TANK, PASSENGER REAR PANEL, AND TAILGATE.
Additional Notes:
RANDOM CHIPS IN PAINT APPEARING ON VARIOUS SURFACES OF TRUCK. I LIVE IN CITY AND MOSTLY HIGHWAY DRIVING. THE TRUCK IS GARAGE KEPT. CHIPS ON PAINT NEAR DRIVER PILLAR, PANEL NEAR GAS TANK, PASSENGER REAR PANEL, AND TAILGATE.
Mfg Campaign: 11113455
Recall Date: Jul 24, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
8 SPEED TRANSMISSION CLUNKS WHEN SHIFTING INTO 2 GEAR AND AT TIMES FEELS LIKE YOU GOT REAR ENDED. WHEN IT DOWN SHIFTS INTO THE LOWER GEARS IT'S ALSO CLUNKS AND IS NOT SMOOTH. THIS IS HAPPENING WHEN GOING AT SLOW SPEEDS AND IS WORSE AFTER A COLD START . THE VEHICLE SHIFTS FINE AT HWY SPEEDS. I HAVE ALREADY BROUGHT IT TO THE DEALERSHIP TWICE AND PROBLEM IS STILL THERE. TALKING TO OTHER PEOPLE WITH GM 8 SPEED TRANSMISSION AND THEY ARE HAVING THE SAME ISSUE. 8 SPEED TRANSMISSION NEEDS RECALL. POSSIBLY TORQUE CONVERTER.
Corrective Action:
8 SPEED TRANSMISSION CLUNKS WHEN SHIFTING INTO 2 GEAR AND AT TIMES FEELS LIKE YOU GOT REAR ENDED. WHEN IT DOWN SHIFTS INTO THE LOWER GEARS IT'S ALSO CLUNKS AND IS NOT SMOOTH. THIS IS HAPPENING WHEN GOING AT SLOW SPEEDS AND IS WORSE AFTER A COLD START . THE VEHICLE SHIFTS FINE AT HWY SPEEDS. I HAVE ALREADY BROUGHT IT TO THE DEALERSHIP TWICE AND PROBLEM IS STILL THERE. TALKING TO OTHER PEOPLE WITH GM 8 SPEED TRANSMISSION AND THEY ARE HAVING THE SAME ISSUE. 8 SPEED TRANSMISSION NEEDS RECALL. POSSIBLY TORQUE CONVERTER.
Additional Notes:
8 SPEED TRANSMISSION CLUNKS WHEN SHIFTING INTO 2 GEAR AND AT TIMES FEELS LIKE YOU GOT REAR ENDED. WHEN IT DOWN SHIFTS INTO THE LOWER GEARS IT'S ALSO CLUNKS AND IS NOT SMOOTH. THIS IS HAPPENING WHEN GOING AT SLOW SPEEDS AND IS WORSE AFTER A COLD START . THE VEHICLE SHIFTS FINE AT HWY SPEEDS. I HAVE ALREADY BROUGHT IT TO THE DEALERSHIP TWICE AND PROBLEM IS STILL THERE. TALKING TO OTHER PEOPLE WITH GM 8 SPEED TRANSMISSION AND THEY ARE HAVING THE SAME ISSUE. 8 SPEED TRANSMISSION NEEDS RECALL. POSSIBLY TORQUE CONVERTER.
Mfg Campaign: 11112780
Recall Date: Jul 20, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
ENGINE HESITATION, OR MISFIRING. JERKING, OR TRANSMISSION SHUTTERING WHEN ENGINE IS AT LOW RPM AND ON INCLINE. (I.E. WHEN TRAVELING ABOUT 45MPH AND START UP A HILL, THE RPM'S ARE ABOUT 1300, AND THE TRANSMISSION DOESN'T GEAR DOWN, SO IT STARTS SHUTTERING UNTIL YOU GIVE IT MORE ACCELERATION THAN USUAL.) AFTER DEALING WITH THIS ISSUE FOR NEARLY 8 MONTHS AND 15K MILES, I BELIEVE THIS SAFETY ISSUE SHOULD BE RECALLED. DEALER ORIGINALLY ACKNOWLEDGE THE PROBLEM BUT WAS UNSURE OF THE CAUSE. AFTER 5 REPAIR ATTEMPTS THE DEALER SAY THEY CAN'T DUPLICATE AND THE VEHICLE PERFORMS AS DESIGNED.
Corrective Action:
ENGINE HESITATION, OR MISFIRING. JERKING, OR TRANSMISSION SHUTTERING WHEN ENGINE IS AT LOW RPM AND ON INCLINE. (I.E. WHEN TRAVELING ABOUT 45MPH AND START UP A HILL, THE RPM'S ARE ABOUT 1300, AND THE TRANSMISSION DOESN'T GEAR DOWN, SO IT STARTS SHUTTERING UNTIL YOU GIVE IT MORE ACCELERATION THAN USUAL.) AFTER DEALING WITH THIS ISSUE FOR NEARLY 8 MONTHS AND 15K MILES, I BELIEVE THIS SAFETY ISSUE SHOULD BE RECALLED. DEALER ORIGINALLY ACKNOWLEDGE THE PROBLEM BUT WAS UNSURE OF THE CAUSE. AFTER 5 REPAIR ATTEMPTS THE DEALER SAY THEY CAN'T DUPLICATE AND THE VEHICLE PERFORMS AS DESIGNED.
Additional Notes:
ENGINE HESITATION, OR MISFIRING. JERKING, OR TRANSMISSION SHUTTERING WHEN ENGINE IS AT LOW RPM AND ON INCLINE. (I.E. WHEN TRAVELING ABOUT 45MPH AND START UP A HILL, THE RPM'S ARE ABOUT 1300, AND THE TRANSMISSION DOESN'T GEAR DOWN, SO IT STARTS SHUTTERING UNTIL YOU GIVE IT MORE ACCELERATION THAN USUAL.) AFTER DEALING WITH THIS ISSUE FOR NEARLY 8 MONTHS AND 15K MILES, I BELIEVE THIS SAFETY ISSUE SHOULD BE RECALLED. DEALER ORIGINALLY ACKNOWLEDGE THE PROBLEM BUT WAS UNSURE OF THE CAUSE. AFTER 5 REPAIR ATTEMPTS THE DEALER SAY THEY CAN'T DUPLICATE AND THE VEHICLE PERFORMS AS DESIGNED.
Mfg Campaign: 11112166
Recall Date: Jul 18, 2018
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ENGINE HESITATION, OR MISFIRING. JERKING, OR TRANSMISSION SHUTTERING WHEN ENGINE IS AT LOW RPM AND ON INCLINE. (I.E. WHEN TRAVELING ABOUT 45MPH AND START UP A HILL, THE RPM'S ARE ABOUT 1300, AND THE TRANSMISSION DOESN'T GEAR DOWN, SO IT STARTS SHUTTERING UNTIL YOU GIVE IT MORE ACCELERATION THAN USUAL.) AFTER DEALING WITH THIS ISSUE FOR NEARLY 8 MONTHS AND 15K MILES, I BELIEVE THIS SAFETY ISSUE SHOULD BE RECALLED. DEALER ORIGINALLY ACKNOWLEDGE THE PROBLEM BUT WAS UNSURE OF THE CAUSE. AFTER 5 REPAIR ATTEMPTS THE DEALER SAY THEY CAN'T DUPLICATE AND THE VEHICLE PERFORMS AS DESIGNED.
Corrective Action:
ENGINE HESITATION, OR MISFIRING. JERKING, OR TRANSMISSION SHUTTERING WHEN ENGINE IS AT LOW RPM AND ON INCLINE. (I.E. WHEN TRAVELING ABOUT 45MPH AND START UP A HILL, THE RPM'S ARE ABOUT 1300, AND THE TRANSMISSION DOESN'T GEAR DOWN, SO IT STARTS SHUTTERING UNTIL YOU GIVE IT MORE ACCELERATION THAN USUAL.) AFTER DEALING WITH THIS ISSUE FOR NEARLY 8 MONTHS AND 15K MILES, I BELIEVE THIS SAFETY ISSUE SHOULD BE RECALLED. DEALER ORIGINALLY ACKNOWLEDGE THE PROBLEM BUT WAS UNSURE OF THE CAUSE. AFTER 5 REPAIR ATTEMPTS THE DEALER SAY THEY CAN'T DUPLICATE AND THE VEHICLE PERFORMS AS DESIGNED.
Additional Notes:
ENGINE HESITATION, OR MISFIRING. JERKING, OR TRANSMISSION SHUTTERING WHEN ENGINE IS AT LOW RPM AND ON INCLINE. (I.E. WHEN TRAVELING ABOUT 45MPH AND START UP A HILL, THE RPM'S ARE ABOUT 1300, AND THE TRANSMISSION DOESN'T GEAR DOWN, SO IT STARTS SHUTTERING UNTIL YOU GIVE IT MORE ACCELERATION THAN USUAL.) AFTER DEALING WITH THIS ISSUE FOR NEARLY 8 MONTHS AND 15K MILES, I BELIEVE THIS SAFETY ISSUE SHOULD BE RECALLED. DEALER ORIGINALLY ACKNOWLEDGE THE PROBLEM BUT WAS UNSURE OF THE CAUSE. AFTER 5 REPAIR ATTEMPTS THE DEALER SAY THEY CAN'T DUPLICATE AND THE VEHICLE PERFORMS AS DESIGNED.
Mfg Campaign: 11112166
Recall Date: Jul 18, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury