Complaints & Recalls
Consumer Complaints
156 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
ENGINE HESITATION, OR MISFIRING. JERKING, OR TRANSMISSION SHUTTERING WHEN ENGINE IS AT LOW RPM AND ON INCLINE. (I.E. WHEN TRAVELING ABOUT 45MPH AND START UP A HILL, THE RPM'S ARE ABOUT 1300, AND THE TRANSMISSION DOESN'T GEAR DOWN, SO IT STARTS SHUTTERING UNTIL YOU GIVE IT MORE ACCELERATION THAN USUAL.) AFTER DEALING WITH THIS ISSUE FOR NEARLY 8 MONTHS AND 15K MILES, I BELIEVE THIS SAFETY ISSUE SHOULD BE RECALLED. DEALER ORIGINALLY ACKNOWLEDGE THE PROBLEM BUT WAS UNSURE OF THE CAUSE. AFTER 5 REPAIR ATTEMPTS THE DEALER SAY THEY CAN'T DUPLICATE AND THE VEHICLE PERFORMS AS DESIGNED.
Corrective Action:
ENGINE HESITATION, OR MISFIRING. JERKING, OR TRANSMISSION SHUTTERING WHEN ENGINE IS AT LOW RPM AND ON INCLINE. (I.E. WHEN TRAVELING ABOUT 45MPH AND START UP A HILL, THE RPM'S ARE ABOUT 1300, AND THE TRANSMISSION DOESN'T GEAR DOWN, SO IT STARTS SHUTTERING UNTIL YOU GIVE IT MORE ACCELERATION THAN USUAL.) AFTER DEALING WITH THIS ISSUE FOR NEARLY 8 MONTHS AND 15K MILES, I BELIEVE THIS SAFETY ISSUE SHOULD BE RECALLED. DEALER ORIGINALLY ACKNOWLEDGE THE PROBLEM BUT WAS UNSURE OF THE CAUSE. AFTER 5 REPAIR ATTEMPTS THE DEALER SAY THEY CAN'T DUPLICATE AND THE VEHICLE PERFORMS AS DESIGNED.
Additional Notes:
ENGINE HESITATION, OR MISFIRING. JERKING, OR TRANSMISSION SHUTTERING WHEN ENGINE IS AT LOW RPM AND ON INCLINE. (I.E. WHEN TRAVELING ABOUT 45MPH AND START UP A HILL, THE RPM'S ARE ABOUT 1300, AND THE TRANSMISSION DOESN'T GEAR DOWN, SO IT STARTS SHUTTERING UNTIL YOU GIVE IT MORE ACCELERATION THAN USUAL.) AFTER DEALING WITH THIS ISSUE FOR NEARLY 8 MONTHS AND 15K MILES, I BELIEVE THIS SAFETY ISSUE SHOULD BE RECALLED. DEALER ORIGINALLY ACKNOWLEDGE THE PROBLEM BUT WAS UNSURE OF THE CAUSE. AFTER 5 REPAIR ATTEMPTS THE DEALER SAY THEY CAN'T DUPLICATE AND THE VEHICLE PERFORMS AS DESIGNED.
Mfg Campaign: 11112166
Recall Date: Jul 18, 2018
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT FAILED TO LATCH. THE CONTACT CALLED PRINCE CHEVROLET BUICK GMC OF VALDOSTA (4550 N VALDOSTA RD, VALDOSTA, GA 31602 (229) 242-3311) AND WAS WAITING TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 28,619.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT FAILED TO LATCH. THE CONTACT CALLED PRINCE CHEVROLET BUICK GMC OF VALDOSTA (4550 N VALDOSTA RD, VALDOSTA, GA 31602 (229) 242-3311) AND WAS WAITING TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 28,619.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT FAILED TO LATCH. THE CONTACT CALLED PRINCE CHEVROLET BUICK GMC OF VALDOSTA (4550 N VALDOSTA RD, VALDOSTA, GA 31602 (229) 242-3311) AND WAS WAITING TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 28,619.
Mfg Campaign: 11111910
Recall Date: Jul 17, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL WHEN TURNING IT LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO WEBER CHEVROLET CREVE COEUR (12015 OLIVE BLVD, CREVE COEUR, MO 63141, (314) 567-3300) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL WHEN TURNING IT LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO WEBER CHEVROLET CREVE COEUR (12015 OLIVE BLVD, CREVE COEUR, MO 63141, (314) 567-3300) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL WHEN TURNING IT LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO WEBER CHEVROLET CREVE COEUR (12015 OLIVE BLVD, CREVE COEUR, MO 63141, (314) 567-3300) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Mfg Campaign: 11092302
Recall Date: May 7, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN DRIVING AT NIGHT AND SHIFTING INTO REVERSE THE TAILGATE CAMERA ACTIVATES ON THE DASH DISPLAY AT FULL BRIGHTNESS EFFECTIVELY BLINDING THE DRIVER FROM SEEING ANYTHING/ANY PERSON OUTSIDE THE VEHICLE AS HE TRIES TO BACK UP. THERE IS NO WAY TO DISABLE OR DIM THE TOUCHSCREEN DURING REVERSING.
Corrective Action:
WHEN DRIVING AT NIGHT AND SHIFTING INTO REVERSE THE TAILGATE CAMERA ACTIVATES ON THE DASH DISPLAY AT FULL BRIGHTNESS EFFECTIVELY BLINDING THE DRIVER FROM SEEING ANYTHING/ANY PERSON OUTSIDE THE VEHICLE AS HE TRIES TO BACK UP. THERE IS NO WAY TO DISABLE OR DIM THE TOUCHSCREEN DURING REVERSING.
Additional Notes:
WHEN DRIVING AT NIGHT AND SHIFTING INTO REVERSE THE TAILGATE CAMERA ACTIVATES ON THE DASH DISPLAY AT FULL BRIGHTNESS EFFECTIVELY BLINDING THE DRIVER FROM SEEING ANYTHING/ANY PERSON OUTSIDE THE VEHICLE AS HE TRIES TO BACK UP. THERE IS NO WAY TO DISABLE OR DIM THE TOUCHSCREEN DURING REVERSING.
Mfg Campaign: 11088760
Recall Date: Apr 17, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN DRIVING AT NIGHT AND SHIFTING INTO REVERSE THE TAILGATE CAMERA ACTIVATES ON THE DASH DISPLAY AT FULL BRIGHTNESS EFFECTIVELY BLINDING THE DRIVER FROM SEEING ANYTHING/ANY PERSON OUTSIDE THE VEHICLE AS HE TRIES TO BACK UP. THERE IS NO WAY TO DISABLE OR DIM THE TOUCHSCREEN DURING REVERSING.
Corrective Action:
WHEN DRIVING AT NIGHT AND SHIFTING INTO REVERSE THE TAILGATE CAMERA ACTIVATES ON THE DASH DISPLAY AT FULL BRIGHTNESS EFFECTIVELY BLINDING THE DRIVER FROM SEEING ANYTHING/ANY PERSON OUTSIDE THE VEHICLE AS HE TRIES TO BACK UP. THERE IS NO WAY TO DISABLE OR DIM THE TOUCHSCREEN DURING REVERSING.
Additional Notes:
WHEN DRIVING AT NIGHT AND SHIFTING INTO REVERSE THE TAILGATE CAMERA ACTIVATES ON THE DASH DISPLAY AT FULL BRIGHTNESS EFFECTIVELY BLINDING THE DRIVER FROM SEEING ANYTHING/ANY PERSON OUTSIDE THE VEHICLE AS HE TRIES TO BACK UP. THERE IS NO WAY TO DISABLE OR DIM THE TOUCHSCREEN DURING REVERSING.
Mfg Campaign: 11088760
Recall Date: Apr 17, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD VIBRATE. THE VEHICLE WAS TAKEN TO HUFFINES CHEVROLET (1400 STEMMONS FWY, LEWISVILLE, TX 75067) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE OUT OF BALANCE AND THE FRONT DRIVER'S TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (3991, 1101 TX-114, GRAPEVINE, TX 76051) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD VIBRATE. THE VEHICLE WAS TAKEN TO HUFFINES CHEVROLET (1400 STEMMONS FWY, LEWISVILLE, TX 75067) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE OUT OF BALANCE AND THE FRONT DRIVER'S TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (3991, 1101 TX-114, GRAPEVINE, TX 76051) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD VIBRATE. THE VEHICLE WAS TAKEN TO HUFFINES CHEVROLET (1400 STEMMONS FWY, LEWISVILLE, TX 75067) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE OUT OF BALANCE AND THE FRONT DRIVER'S TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (3991, 1101 TX-114, GRAPEVINE, TX 76051) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Mfg Campaign: 11083227
Recall Date: Apr 4, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD VIBRATE. THE VEHICLE WAS TAKEN TO HUFFINES CHEVROLET (1400 STEMMONS FWY, LEWISVILLE, TX 75067) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE OUT OF BALANCE AND THE FRONT DRIVER'S TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (3991, 1101 TX-114, GRAPEVINE, TX 76051) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD VIBRATE. THE VEHICLE WAS TAKEN TO HUFFINES CHEVROLET (1400 STEMMONS FWY, LEWISVILLE, TX 75067) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE OUT OF BALANCE AND THE FRONT DRIVER'S TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (3991, 1101 TX-114, GRAPEVINE, TX 76051) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD VIBRATE. THE VEHICLE WAS TAKEN TO HUFFINES CHEVROLET (1400 STEMMONS FWY, LEWISVILLE, TX 75067) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE OUT OF BALANCE AND THE FRONT DRIVER'S TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO CLASSIC CHEVROLET (3991, 1101 TX-114, GRAPEVINE, TX 76051) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Mfg Campaign: 11083227
Recall Date: Apr 4, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
WITH APPROXIMATELY 7800 MILES ON IT, MY VEHICLE WAS IN MOTION AND I WAS CROSSING A HIGHWAY WHEN THE ENGINE STARTED TO STUTTER AND LOST POWER. I WAS ALMOST HIT BY AN ONCOMING SEMI WHILE CROSSING THE ROAD. I NARROWLY MISSED GETTING HIT, THE SEMI DRIVER SLAMMED ON HIS BRAKES AND HONKED AT ME AS IF I HAD DONE SOMETHING WRONG. I PROMPTLY PULLED OFF TO THE SIDE OF THE ROAD, AND NOTICED A CHECK ENGINE LIGHT. I BROUGHT IT TO MY LOCAL SHOP WHERE THEY HAD DIAGNOSED IT AS A FAULTY LIFTER. THIS IS A PREVALENT ISSUE ON MANY CHEVROLET/GMC ENGINES AS THERE ARE TECHNICAL SERVICE BULLETINS RELEASED ON THIS. I HAVE ATTACHED AN OLDER (2016) TECH SERVICE BULLETIN, BUT THERE IS AN UPDATED ONE WITH THE FOLLOWING PART NUMBER: 15-06-01-002F. I WOULD LIKE GM TO STEP UP AND ISSUE A RECALL ON THIS AS THIS IS MOST DEFINITELY A SAFETY CONCERN.
Corrective Action:
WITH APPROXIMATELY 7800 MILES ON IT, MY VEHICLE WAS IN MOTION AND I WAS CROSSING A HIGHWAY WHEN THE ENGINE STARTED TO STUTTER AND LOST POWER. I WAS ALMOST HIT BY AN ONCOMING SEMI WHILE CROSSING THE ROAD. I NARROWLY MISSED GETTING HIT, THE SEMI DRIVER SLAMMED ON HIS BRAKES AND HONKED AT ME AS IF I HAD DONE SOMETHING WRONG. I PROMPTLY PULLED OFF TO THE SIDE OF THE ROAD, AND NOTICED A CHECK ENGINE LIGHT. I BROUGHT IT TO MY LOCAL SHOP WHERE THEY HAD DIAGNOSED IT AS A FAULTY LIFTER. THIS IS A PREVALENT ISSUE ON MANY CHEVROLET/GMC ENGINES AS THERE ARE TECHNICAL SERVICE BULLETINS RELEASED ON THIS. I HAVE ATTACHED AN OLDER (2016) TECH SERVICE BULLETIN, BUT THERE IS AN UPDATED ONE WITH THE FOLLOWING PART NUMBER: 15-06-01-002F. I WOULD LIKE GM TO STEP UP AND ISSUE A RECALL ON THIS AS THIS IS MOST DEFINITELY A SAFETY CONCERN.
Additional Notes:
WITH APPROXIMATELY 7800 MILES ON IT, MY VEHICLE WAS IN MOTION AND I WAS CROSSING A HIGHWAY WHEN THE ENGINE STARTED TO STUTTER AND LOST POWER. I WAS ALMOST HIT BY AN ONCOMING SEMI WHILE CROSSING THE ROAD. I NARROWLY MISSED GETTING HIT, THE SEMI DRIVER SLAMMED ON HIS BRAKES AND HONKED AT ME AS IF I HAD DONE SOMETHING WRONG. I PROMPTLY PULLED OFF TO THE SIDE OF THE ROAD, AND NOTICED A CHECK ENGINE LIGHT. I BROUGHT IT TO MY LOCAL SHOP WHERE THEY HAD DIAGNOSED IT AS A FAULTY LIFTER. THIS IS A PREVALENT ISSUE ON MANY CHEVROLET/GMC ENGINES AS THERE ARE TECHNICAL SERVICE BULLETINS RELEASED ON THIS. I HAVE ATTACHED AN OLDER (2016) TECH SERVICE BULLETIN, BUT THERE IS AN UPDATED ONE WITH THE FOLLOWING PART NUMBER: 15-06-01-002F. I WOULD LIKE GM TO STEP UP AND ISSUE A RECALL ON THIS AS THIS IS MOST DEFINITELY A SAFETY CONCERN.
Mfg Campaign: 11081835
Recall Date: Mar 28, 2018
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE HESITATION AND SURGES IN ACCELERATION. THIS CONDITION IS A SAFETY ISSUE AS IT HESITATES PULLING INTO TRAFFIC, SURGES IN ACCELERATION HAVE CAUSED LOSS OF TIRE TRACTION ON ICE COVERED ROADWAYS NEARLY RESULTING IN A COLLISION. DEALERS HAVE ACKNOWLEDGED AN ISSUE BUT ADVISE THEY ARE STILL WAITING ON A FIX FROM GM.
Corrective Action:
VEHICLE HESITATION AND SURGES IN ACCELERATION. THIS CONDITION IS A SAFETY ISSUE AS IT HESITATES PULLING INTO TRAFFIC, SURGES IN ACCELERATION HAVE CAUSED LOSS OF TIRE TRACTION ON ICE COVERED ROADWAYS NEARLY RESULTING IN A COLLISION. DEALERS HAVE ACKNOWLEDGED AN ISSUE BUT ADVISE THEY ARE STILL WAITING ON A FIX FROM GM.
Additional Notes:
VEHICLE HESITATION AND SURGES IN ACCELERATION. THIS CONDITION IS A SAFETY ISSUE AS IT HESITATES PULLING INTO TRAFFIC, SURGES IN ACCELERATION HAVE CAUSED LOSS OF TIRE TRACTION ON ICE COVERED ROADWAYS NEARLY RESULTING IN A COLLISION. DEALERS HAVE ACKNOWLEDGED AN ISSUE BUT ADVISE THEY ARE STILL WAITING ON A FIX FROM GM.
Mfg Campaign: 11081511
Recall Date: Mar 27, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE HESITATION AND SURGES IN ACCELERATION. THIS CONDITION IS A SAFETY ISSUE AS IT HESITATES PULLING INTO TRAFFIC, SURGES IN ACCELERATION HAVE CAUSED LOSS OF TIRE TRACTION ON ICE COVERED ROADWAYS NEARLY RESULTING IN A COLLISION. DEALERS HAVE ACKNOWLEDGED AN ISSUE BUT ADVISE THEY ARE STILL WAITING ON A FIX FROM GM.
Corrective Action:
VEHICLE HESITATION AND SURGES IN ACCELERATION. THIS CONDITION IS A SAFETY ISSUE AS IT HESITATES PULLING INTO TRAFFIC, SURGES IN ACCELERATION HAVE CAUSED LOSS OF TIRE TRACTION ON ICE COVERED ROADWAYS NEARLY RESULTING IN A COLLISION. DEALERS HAVE ACKNOWLEDGED AN ISSUE BUT ADVISE THEY ARE STILL WAITING ON A FIX FROM GM.
Additional Notes:
VEHICLE HESITATION AND SURGES IN ACCELERATION. THIS CONDITION IS A SAFETY ISSUE AS IT HESITATES PULLING INTO TRAFFIC, SURGES IN ACCELERATION HAVE CAUSED LOSS OF TIRE TRACTION ON ICE COVERED ROADWAYS NEARLY RESULTING IN A COLLISION. DEALERS HAVE ACKNOWLEDGED AN ISSUE BUT ADVISE THEY ARE STILL WAITING ON A FIX FROM GM.
Mfg Campaign: 11081511
Recall Date: Mar 27, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
RECENTLY I HAVE BEEN NOTICING MY SILVERADO WITH LESS THEN 20,000 MILES HAS HAD REALLY LOW OIL PRESSURE. AROUND 15-20 PSI AT IDLE AND THE TRANSMISSON SLAMS INTO GEAR,
Corrective Action:
RECENTLY I HAVE BEEN NOTICING MY SILVERADO WITH LESS THEN 20,000 MILES HAS HAD REALLY LOW OIL PRESSURE. AROUND 15-20 PSI AT IDLE AND THE TRANSMISSON SLAMS INTO GEAR,
Additional Notes:
RECENTLY I HAVE BEEN NOTICING MY SILVERADO WITH LESS THEN 20,000 MILES HAS HAD REALLY LOW OIL PRESSURE. AROUND 15-20 PSI AT IDLE AND THE TRANSMISSON SLAMS INTO GEAR,
Mfg Campaign: 11080357
Recall Date: Mar 20, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
RECENTLY I HAVE BEEN NOTICING MY SILVERADO WITH LESS THEN 20,000 MILES HAS HAD REALLY LOW OIL PRESSURE. AROUND 15-20 PSI AT IDLE AND THE TRANSMISSON SLAMS INTO GEAR,
Corrective Action:
RECENTLY I HAVE BEEN NOTICING MY SILVERADO WITH LESS THEN 20,000 MILES HAS HAD REALLY LOW OIL PRESSURE. AROUND 15-20 PSI AT IDLE AND THE TRANSMISSON SLAMS INTO GEAR,
Additional Notes:
RECENTLY I HAVE BEEN NOTICING MY SILVERADO WITH LESS THEN 20,000 MILES HAS HAD REALLY LOW OIL PRESSURE. AROUND 15-20 PSI AT IDLE AND THE TRANSMISSON SLAMS INTO GEAR,
Mfg Campaign: 11080357
Recall Date: Mar 20, 2018
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE RADIO DISPLAY IS TOO BRIGHT. USING THE DIMMER DOES STILL LEAVES THE RADIO THE BRIGHTEST DISPLAY INSIDE THE PASSENGER COMPARTMENT BLINDING THE DRIVER AT NIGHT. THE ONLY OPTION IS TO TURN THE DISPLAY OFF WHICH TAKES 5 SEPARATE INPUTS TO THE DISPLAY CONTROL. ONCE THE DISPLAY IS TURNED OFF ANY OTHER INPUT TO THE RADIO OR HEATING/AC CONTROLS TURNS THE DISPLAY BACK ON AND REQUIRES ANOTHER DISPLAY INPUT TO TURN THE DISPLAY OFF AGAIN.
Corrective Action:
VEHICLE RADIO DISPLAY IS TOO BRIGHT. USING THE DIMMER DOES STILL LEAVES THE RADIO THE BRIGHTEST DISPLAY INSIDE THE PASSENGER COMPARTMENT BLINDING THE DRIVER AT NIGHT. THE ONLY OPTION IS TO TURN THE DISPLAY OFF WHICH TAKES 5 SEPARATE INPUTS TO THE DISPLAY CONTROL. ONCE THE DISPLAY IS TURNED OFF ANY OTHER INPUT TO THE RADIO OR HEATING/AC CONTROLS TURNS THE DISPLAY BACK ON AND REQUIRES ANOTHER DISPLAY INPUT TO TURN THE DISPLAY OFF AGAIN.
Additional Notes:
VEHICLE RADIO DISPLAY IS TOO BRIGHT. USING THE DIMMER DOES STILL LEAVES THE RADIO THE BRIGHTEST DISPLAY INSIDE THE PASSENGER COMPARTMENT BLINDING THE DRIVER AT NIGHT. THE ONLY OPTION IS TO TURN THE DISPLAY OFF WHICH TAKES 5 SEPARATE INPUTS TO THE DISPLAY CONTROL. ONCE THE DISPLAY IS TURNED OFF ANY OTHER INPUT TO THE RADIO OR HEATING/AC CONTROLS TURNS THE DISPLAY BACK ON AND REQUIRES ANOTHER DISPLAY INPUT TO TURN THE DISPLAY OFF AGAIN.
Mfg Campaign: 11076731
Recall Date: Mar 7, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
BOUGHT 2017 SILVERADO 1500 LTZ NEW. BACKUP CAMERA WILL NOT DIM AT NIGHT, BLINDING, MAKES IT DIFFICULT TO BACK UP, UNABLE TO SEE INSIDE OR OUTSIDE. BEEN THAT WAY SINCE NEW. IT'S A SAFETY FACTOR, RIGHT NOW IT WOULD BE BETTER OFF WITHOUT IT AT NIGHT. SALESMAN AT DEALERSHIP SAID THAT'S JUST THE WAY IT IS. I HAVE THREE OTHER GM VEHICLES, ALL OF THEM HAVE BACKUP CAMERAS THAT DIM WITH THE INSTRUMENT LIGHTING. I WAS TOLD THERE IS A SERVICE BULLETIN OUT THERE, BUT THE DEALER KNOWS NOTHING ABOUT IT.
Corrective Action:
BOUGHT 2017 SILVERADO 1500 LTZ NEW. BACKUP CAMERA WILL NOT DIM AT NIGHT, BLINDING, MAKES IT DIFFICULT TO BACK UP, UNABLE TO SEE INSIDE OR OUTSIDE. BEEN THAT WAY SINCE NEW. IT'S A SAFETY FACTOR, RIGHT NOW IT WOULD BE BETTER OFF WITHOUT IT AT NIGHT. SALESMAN AT DEALERSHIP SAID THAT'S JUST THE WAY IT IS. I HAVE THREE OTHER GM VEHICLES, ALL OF THEM HAVE BACKUP CAMERAS THAT DIM WITH THE INSTRUMENT LIGHTING. I WAS TOLD THERE IS A SERVICE BULLETIN OUT THERE, BUT THE DEALER KNOWS NOTHING ABOUT IT.
Additional Notes:
BOUGHT 2017 SILVERADO 1500 LTZ NEW. BACKUP CAMERA WILL NOT DIM AT NIGHT, BLINDING, MAKES IT DIFFICULT TO BACK UP, UNABLE TO SEE INSIDE OR OUTSIDE. BEEN THAT WAY SINCE NEW. IT'S A SAFETY FACTOR, RIGHT NOW IT WOULD BE BETTER OFF WITHOUT IT AT NIGHT. SALESMAN AT DEALERSHIP SAID THAT'S JUST THE WAY IT IS. I HAVE THREE OTHER GM VEHICLES, ALL OF THEM HAVE BACKUP CAMERAS THAT DIM WITH THE INSTRUMENT LIGHTING. I WAS TOLD THERE IS A SERVICE BULLETIN OUT THERE, BUT THE DEALER KNOWS NOTHING ABOUT IT.
Mfg Campaign: 11075783
Recall Date: Mar 2, 2018
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
I PURCHASED A NEW (175 MILES) 2017 CHEVROLET SILVERADO LS 4X4 FROM A DEALERSHIP ON 2/10/2017. I NOTICED THE RIDE WAS A BIT BUMPY ON THE 80 MILE RIDE HOME FROM THE DEALERSHIP, BUT THOUGHT NOTHING OF IT. THE NEXT TIME I DROVE IT WAS 2 WEEKS LATER (I WAS ON BUSINESS TRAVEL IN BETWEEN AND LET THE TRUCK SIT IN MY GARAGE), AND I DROVE IT AROUND TOWN ON 2/25/2017. IN ADDITION TO A MINOR ROUGH IDLE, IT WAS VERY BUMPY. IT WOULD SHAKE AT VIRTUALLY ALL SPEEDS. AFTER MY 5 MINUTE DRIVE FROM THE GROCERY STORE, I LITERALLY FELT DIZZY AND ILL. THE NEXT MORNING ON 2/26/2018, I DROVE IT TO WORK (25 MILES), AND EXPERIENCED THE SAME FEELINGS OF MOTION SICKNESS. I AM A CERTIFIED AUTO TECHNICIAN WITH NEARLY 20 YEARS EXPERIENCE, AND HAVE WORKED ON ALL COMPONENTS OF CARS AND TRUCKS (ENGINE REPAIR / OVERHAUL, TRANSMISSION, SUSPENSION, BRAKES, ELECTRICAL, HEATING / AC, ETC.). I'VE WORKED ON TRUCKS SPANNING A WIDE RANGE OF YEARS WITH VARIOUS ISSUES AND MILEAGES (LOW MILEAGE TO +250,000 MILES). I HAVE NEVER FELT A MORE UNCOMFORTABLE RIDE IN A TRUCK IN MY YEARS OF TEST DRIVING VEHICLES (BEFORE AND AFTER REPAIR) THAN I HAVE WITH THIS NEW 2017 SILVERADO. I ATTEMPTED TO CONTACT LANDERS MCLARTY CHEVROLET IN HUNTSVILLE, AL, AND WAS TOLD THAT THIS SAFETY CONCERN COULD NOT BE ADDRESSED AT THEIR DEALERSHIP UNTIL THE TRUCK HAD AT LEAST 500 MILES . I INFORMED THEM OF MY CONCERNS ABOUT DRIVING IT UNTIL THEN AS I HAVE UNDER 400 MILES ON IT, AND THEY TOLD ME TO DRIVE 80 MILES TO THE DEALERSHIP WHERE I BOUGHT IT TO HAVE IT LOOKED AT. UNBELIEVABLE! AFTER MUCH RESEARCH, THIS "MOTION SICKNESS" ISSUE IS A KNOWN ISSUE BY GENERAL MOTORS, AND DOES NOT HAVE A PROVEN DOCUMENTED FIX IN PLACE TO THIS DAY.
Corrective Action:
I PURCHASED A NEW (175 MILES) 2017 CHEVROLET SILVERADO LS 4X4 FROM A DEALERSHIP ON 2/10/2017. I NOTICED THE RIDE WAS A BIT BUMPY ON THE 80 MILE RIDE HOME FROM THE DEALERSHIP, BUT THOUGHT NOTHING OF IT. THE NEXT TIME I DROVE IT WAS 2 WEEKS LATER (I WAS ON BUSINESS TRAVEL IN BETWEEN AND LET THE TRUCK SIT IN MY GARAGE), AND I DROVE IT AROUND TOWN ON 2/25/2017. IN ADDITION TO A MINOR ROUGH IDLE, IT WAS VERY BUMPY. IT WOULD SHAKE AT VIRTUALLY ALL SPEEDS. AFTER MY 5 MINUTE DRIVE FROM THE GROCERY STORE, I LITERALLY FELT DIZZY AND ILL. THE NEXT MORNING ON 2/26/2018, I DROVE IT TO WORK (25 MILES), AND EXPERIENCED THE SAME FEELINGS OF MOTION SICKNESS. I AM A CERTIFIED AUTO TECHNICIAN WITH NEARLY 20 YEARS EXPERIENCE, AND HAVE WORKED ON ALL COMPONENTS OF CARS AND TRUCKS (ENGINE REPAIR / OVERHAUL, TRANSMISSION, SUSPENSION, BRAKES, ELECTRICAL, HEATING / AC, ETC.). I'VE WORKED ON TRUCKS SPANNING A WIDE RANGE OF YEARS WITH VARIOUS ISSUES AND MILEAGES (LOW MILEAGE TO +250,000 MILES). I HAVE NEVER FELT A MORE UNCOMFORTABLE RIDE IN A TRUCK IN MY YEARS OF TEST DRIVING VEHICLES (BEFORE AND AFTER REPAIR) THAN I HAVE WITH THIS NEW 2017 SILVERADO. I ATTEMPTED TO CONTACT LANDERS MCLARTY CHEVROLET IN HUNTSVILLE, AL, AND WAS TOLD THAT THIS SAFETY CONCERN COULD NOT BE ADDRESSED AT THEIR DEALERSHIP UNTIL THE TRUCK HAD AT LEAST 500 MILES . I INFORMED THEM OF MY CONCERNS ABOUT DRIVING IT UNTIL THEN AS I HAVE UNDER 400 MILES ON IT, AND THEY TOLD ME TO DRIVE 80 MILES TO THE DEALERSHIP WHERE I BOUGHT IT TO HAVE IT LOOKED AT. UNBELIEVABLE! AFTER MUCH RESEARCH, THIS "MOTION SICKNESS" ISSUE IS A KNOWN ISSUE BY GENERAL MOTORS, AND DOES NOT HAVE A PROVEN DOCUMENTED FIX IN PLACE TO THIS DAY.
Additional Notes:
I PURCHASED A NEW (175 MILES) 2017 CHEVROLET SILVERADO LS 4X4 FROM A DEALERSHIP ON 2/10/2017. I NOTICED THE RIDE WAS A BIT BUMPY ON THE 80 MILE RIDE HOME FROM THE DEALERSHIP, BUT THOUGHT NOTHING OF IT. THE NEXT TIME I DROVE IT WAS 2 WEEKS LATER (I WAS ON BUSINESS TRAVEL IN BETWEEN AND LET THE TRUCK SIT IN MY GARAGE), AND I DROVE IT AROUND TOWN ON 2/25/2017. IN ADDITION TO A MINOR ROUGH IDLE, IT WAS VERY BUMPY. IT WOULD SHAKE AT VIRTUALLY ALL SPEEDS. AFTER MY 5 MINUTE DRIVE FROM THE GROCERY STORE, I LITERALLY FELT DIZZY AND ILL. THE NEXT MORNING ON 2/26/2018, I DROVE IT TO WORK (25 MILES), AND EXPERIENCED THE SAME FEELINGS OF MOTION SICKNESS. I AM A CERTIFIED AUTO TECHNICIAN WITH NEARLY 20 YEARS EXPERIENCE, AND HAVE WORKED ON ALL COMPONENTS OF CARS AND TRUCKS (ENGINE REPAIR / OVERHAUL, TRANSMISSION, SUSPENSION, BRAKES, ELECTRICAL, HEATING / AC, ETC.). I'VE WORKED ON TRUCKS SPANNING A WIDE RANGE OF YEARS WITH VARIOUS ISSUES AND MILEAGES (LOW MILEAGE TO +250,000 MILES). I HAVE NEVER FELT A MORE UNCOMFORTABLE RIDE IN A TRUCK IN MY YEARS OF TEST DRIVING VEHICLES (BEFORE AND AFTER REPAIR) THAN I HAVE WITH THIS NEW 2017 SILVERADO. I ATTEMPTED TO CONTACT LANDERS MCLARTY CHEVROLET IN HUNTSVILLE, AL, AND WAS TOLD THAT THIS SAFETY CONCERN COULD NOT BE ADDRESSED AT THEIR DEALERSHIP UNTIL THE TRUCK HAD AT LEAST 500 MILES . I INFORMED THEM OF MY CONCERNS ABOUT DRIVING IT UNTIL THEN AS I HAVE UNDER 400 MILES ON IT, AND THEY TOLD ME TO DRIVE 80 MILES TO THE DEALERSHIP WHERE I BOUGHT IT TO HAVE IT LOOKED AT. UNBELIEVABLE! AFTER MUCH RESEARCH, THIS "MOTION SICKNESS" ISSUE IS A KNOWN ISSUE BY GENERAL MOTORS, AND DOES NOT HAVE A PROVEN DOCUMENTED FIX IN PLACE TO THIS DAY.
Mfg Campaign: 11074964
Recall Date: Feb 26, 2018
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
IN JUNE OF 2017, I BOUGHT A NEW CHEVROLET SILVERADO. IT RUNS GREAT NO PROBLEMS. IN NOVEMBER 2017 I CALLED TO MAKE AN APPOINTMENT TO HAVE THE OIL CHANGED. THE SERVICE DEPARTMENT TOLD ME THAT THERE IS A RECALL ON THE CHUGGLE DRIVE QUALITY. THE SERVICE DID WHAT WAS NEEDED TO BE DONE. I HAD TO MAKE A 5-HOUR TRIP UP NORTH WHEN I NOTICED THAT MY TRUCK WASN'T RUNNING LIKE IT WAS BEFORE THE RECALL WAS DONE. I NOTICED THAT THE TRANSMISSION WAS SHIFTING HARD. WHEN THE CYLINDER DEACTIVATION WENT TO 4 CYLINDERS THE ENGINE LUGS. BEFORE THE RECALL WAS DONE I COULDN'T TELL WHEN THE CYLINDER ACTIVATION WAS SWITCHING TO 4 CYLINDERS BACK TO 8 CYLINDERS IT RAN VERY SMOOTHLY NO LUGGING OF THE ENGINE. WHAT CONCERNS ME NOW IS WHEN I WAS DRIVING AN WENT TO MAKE A LEFT TURN AT SLOW SPEED THE TRANSMISSION DOWNSHIFTED HARD WHERE THE BACK WHEELS LOCKED UP. WENT THROUGH A DRIVE THROUGH AFTER I PLACED THE ORDER PROCEEDED TO THE WINDOW MY TRUCK LUNGED FORWARD FROM FIRST GEAR TO SECOND GEAR. I AM GLAD THAT NO ONE WAS IN FRONT OF ME. I HAVE TAKEN IT TO THE SERVICE DEPARTMENT AT THE DEALERSHIP SEVERAL TIMES. WAS TOLD NOTHING WAS WRONG NO CODES CAME UP. EVEN CALLED GM GOT NOWHERE WITH THEM. THE CHUGGLE DRIVE IS A REPROGRAMMING OF THE TRANSMISSION CONTROL MODULE. GM TRYING TO FIX ONE PROBLEM CREATED ANOTHER PROBLEM. I PULL A 5000-POUND CAMPER WITH THIS TRUCK WITH THE ISSUES I AM HAVING NOW WITH THE TRANSMISSION SHIFTING HARD AND ENGINE LUGGING I AM AFRAID IT MIGHT CAUSE ME TO HAVE AN ACCIDENT. MY TRUCK RAN PERFECTLY BEFORE THE CHUGGLE DRIVE QUALITY RECALL WAS DONE. THE RECALL HAS TO BE THE PROBLEM. IT'S NOT A GOOD FIX.
Corrective Action:
IN JUNE OF 2017, I BOUGHT A NEW CHEVROLET SILVERADO. IT RUNS GREAT NO PROBLEMS. IN NOVEMBER 2017 I CALLED TO MAKE AN APPOINTMENT TO HAVE THE OIL CHANGED. THE SERVICE DEPARTMENT TOLD ME THAT THERE IS A RECALL ON THE CHUGGLE DRIVE QUALITY. THE SERVICE DID WHAT WAS NEEDED TO BE DONE. I HAD TO MAKE A 5-HOUR TRIP UP NORTH WHEN I NOTICED THAT MY TRUCK WASN'T RUNNING LIKE IT WAS BEFORE THE RECALL WAS DONE. I NOTICED THAT THE TRANSMISSION WAS SHIFTING HARD. WHEN THE CYLINDER DEACTIVATION WENT TO 4 CYLINDERS THE ENGINE LUGS. BEFORE THE RECALL WAS DONE I COULDN'T TELL WHEN THE CYLINDER ACTIVATION WAS SWITCHING TO 4 CYLINDERS BACK TO 8 CYLINDERS IT RAN VERY SMOOTHLY NO LUGGING OF THE ENGINE. WHAT CONCERNS ME NOW IS WHEN I WAS DRIVING AN WENT TO MAKE A LEFT TURN AT SLOW SPEED THE TRANSMISSION DOWNSHIFTED HARD WHERE THE BACK WHEELS LOCKED UP. WENT THROUGH A DRIVE THROUGH AFTER I PLACED THE ORDER PROCEEDED TO THE WINDOW MY TRUCK LUNGED FORWARD FROM FIRST GEAR TO SECOND GEAR. I AM GLAD THAT NO ONE WAS IN FRONT OF ME. I HAVE TAKEN IT TO THE SERVICE DEPARTMENT AT THE DEALERSHIP SEVERAL TIMES. WAS TOLD NOTHING WAS WRONG NO CODES CAME UP. EVEN CALLED GM GOT NOWHERE WITH THEM. THE CHUGGLE DRIVE IS A REPROGRAMMING OF THE TRANSMISSION CONTROL MODULE. GM TRYING TO FIX ONE PROBLEM CREATED ANOTHER PROBLEM. I PULL A 5000-POUND CAMPER WITH THIS TRUCK WITH THE ISSUES I AM HAVING NOW WITH THE TRANSMISSION SHIFTING HARD AND ENGINE LUGGING I AM AFRAID IT MIGHT CAUSE ME TO HAVE AN ACCIDENT. MY TRUCK RAN PERFECTLY BEFORE THE CHUGGLE DRIVE QUALITY RECALL WAS DONE. THE RECALL HAS TO BE THE PROBLEM. IT'S NOT A GOOD FIX.
Additional Notes:
IN JUNE OF 2017, I BOUGHT A NEW CHEVROLET SILVERADO. IT RUNS GREAT NO PROBLEMS. IN NOVEMBER 2017 I CALLED TO MAKE AN APPOINTMENT TO HAVE THE OIL CHANGED. THE SERVICE DEPARTMENT TOLD ME THAT THERE IS A RECALL ON THE CHUGGLE DRIVE QUALITY. THE SERVICE DID WHAT WAS NEEDED TO BE DONE. I HAD TO MAKE A 5-HOUR TRIP UP NORTH WHEN I NOTICED THAT MY TRUCK WASN'T RUNNING LIKE IT WAS BEFORE THE RECALL WAS DONE. I NOTICED THAT THE TRANSMISSION WAS SHIFTING HARD. WHEN THE CYLINDER DEACTIVATION WENT TO 4 CYLINDERS THE ENGINE LUGS. BEFORE THE RECALL WAS DONE I COULDN'T TELL WHEN THE CYLINDER ACTIVATION WAS SWITCHING TO 4 CYLINDERS BACK TO 8 CYLINDERS IT RAN VERY SMOOTHLY NO LUGGING OF THE ENGINE. WHAT CONCERNS ME NOW IS WHEN I WAS DRIVING AN WENT TO MAKE A LEFT TURN AT SLOW SPEED THE TRANSMISSION DOWNSHIFTED HARD WHERE THE BACK WHEELS LOCKED UP. WENT THROUGH A DRIVE THROUGH AFTER I PLACED THE ORDER PROCEEDED TO THE WINDOW MY TRUCK LUNGED FORWARD FROM FIRST GEAR TO SECOND GEAR. I AM GLAD THAT NO ONE WAS IN FRONT OF ME. I HAVE TAKEN IT TO THE SERVICE DEPARTMENT AT THE DEALERSHIP SEVERAL TIMES. WAS TOLD NOTHING WAS WRONG NO CODES CAME UP. EVEN CALLED GM GOT NOWHERE WITH THEM. THE CHUGGLE DRIVE IS A REPROGRAMMING OF THE TRANSMISSION CONTROL MODULE. GM TRYING TO FIX ONE PROBLEM CREATED ANOTHER PROBLEM. I PULL A 5000-POUND CAMPER WITH THIS TRUCK WITH THE ISSUES I AM HAVING NOW WITH THE TRANSMISSION SHIFTING HARD AND ENGINE LUGGING I AM AFRAID IT MIGHT CAUSE ME TO HAVE AN ACCIDENT. MY TRUCK RAN PERFECTLY BEFORE THE CHUGGLE DRIVE QUALITY RECALL WAS DONE. THE RECALL HAS TO BE THE PROBLEM. IT'S NOT A GOOD FIX.
Mfg Campaign: 11073945
Recall Date: Feb 20, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
IN JUNE OF 2017, I BOUGHT A NEW CHEVROLET SILVERADO. IT RUNS GREAT NO PROBLEMS. IN NOVEMBER 2017 I CALLED TO MAKE AN APPOINTMENT TO HAVE THE OIL CHANGED. THE SERVICE DEPARTMENT TOLD ME THAT THERE IS A RECALL ON THE CHUGGLE DRIVE QUALITY. THE SERVICE DID WHAT WAS NEEDED TO BE DONE. I HAD TO MAKE A 5-HOUR TRIP UP NORTH WHEN I NOTICED THAT MY TRUCK WASN'T RUNNING LIKE IT WAS BEFORE THE RECALL WAS DONE. I NOTICED THAT THE TRANSMISSION WAS SHIFTING HARD. WHEN THE CYLINDER DEACTIVATION WENT TO 4 CYLINDERS THE ENGINE LUGS. BEFORE THE RECALL WAS DONE I COULDN'T TELL WHEN THE CYLINDER ACTIVATION WAS SWITCHING TO 4 CYLINDERS BACK TO 8 CYLINDERS IT RAN VERY SMOOTHLY NO LUGGING OF THE ENGINE. WHAT CONCERNS ME NOW IS WHEN I WAS DRIVING AN WENT TO MAKE A LEFT TURN AT SLOW SPEED THE TRANSMISSION DOWNSHIFTED HARD WHERE THE BACK WHEELS LOCKED UP. WENT THROUGH A DRIVE THROUGH AFTER I PLACED THE ORDER PROCEEDED TO THE WINDOW MY TRUCK LUNGED FORWARD FROM FIRST GEAR TO SECOND GEAR. I AM GLAD THAT NO ONE WAS IN FRONT OF ME. I HAVE TAKEN IT TO THE SERVICE DEPARTMENT AT THE DEALERSHIP SEVERAL TIMES. WAS TOLD NOTHING WAS WRONG NO CODES CAME UP. EVEN CALLED GM GOT NOWHERE WITH THEM. THE CHUGGLE DRIVE IS A REPROGRAMMING OF THE TRANSMISSION CONTROL MODULE. GM TRYING TO FIX ONE PROBLEM CREATED ANOTHER PROBLEM. I PULL A 5000-POUND CAMPER WITH THIS TRUCK WITH THE ISSUES I AM HAVING NOW WITH THE TRANSMISSION SHIFTING HARD AND ENGINE LUGGING I AM AFRAID IT MIGHT CAUSE ME TO HAVE AN ACCIDENT. MY TRUCK RAN PERFECTLY BEFORE THE CHUGGLE DRIVE QUALITY RECALL WAS DONE. THE RECALL HAS TO BE THE PROBLEM. IT'S NOT A GOOD FIX.
Corrective Action:
IN JUNE OF 2017, I BOUGHT A NEW CHEVROLET SILVERADO. IT RUNS GREAT NO PROBLEMS. IN NOVEMBER 2017 I CALLED TO MAKE AN APPOINTMENT TO HAVE THE OIL CHANGED. THE SERVICE DEPARTMENT TOLD ME THAT THERE IS A RECALL ON THE CHUGGLE DRIVE QUALITY. THE SERVICE DID WHAT WAS NEEDED TO BE DONE. I HAD TO MAKE A 5-HOUR TRIP UP NORTH WHEN I NOTICED THAT MY TRUCK WASN'T RUNNING LIKE IT WAS BEFORE THE RECALL WAS DONE. I NOTICED THAT THE TRANSMISSION WAS SHIFTING HARD. WHEN THE CYLINDER DEACTIVATION WENT TO 4 CYLINDERS THE ENGINE LUGS. BEFORE THE RECALL WAS DONE I COULDN'T TELL WHEN THE CYLINDER ACTIVATION WAS SWITCHING TO 4 CYLINDERS BACK TO 8 CYLINDERS IT RAN VERY SMOOTHLY NO LUGGING OF THE ENGINE. WHAT CONCERNS ME NOW IS WHEN I WAS DRIVING AN WENT TO MAKE A LEFT TURN AT SLOW SPEED THE TRANSMISSION DOWNSHIFTED HARD WHERE THE BACK WHEELS LOCKED UP. WENT THROUGH A DRIVE THROUGH AFTER I PLACED THE ORDER PROCEEDED TO THE WINDOW MY TRUCK LUNGED FORWARD FROM FIRST GEAR TO SECOND GEAR. I AM GLAD THAT NO ONE WAS IN FRONT OF ME. I HAVE TAKEN IT TO THE SERVICE DEPARTMENT AT THE DEALERSHIP SEVERAL TIMES. WAS TOLD NOTHING WAS WRONG NO CODES CAME UP. EVEN CALLED GM GOT NOWHERE WITH THEM. THE CHUGGLE DRIVE IS A REPROGRAMMING OF THE TRANSMISSION CONTROL MODULE. GM TRYING TO FIX ONE PROBLEM CREATED ANOTHER PROBLEM. I PULL A 5000-POUND CAMPER WITH THIS TRUCK WITH THE ISSUES I AM HAVING NOW WITH THE TRANSMISSION SHIFTING HARD AND ENGINE LUGGING I AM AFRAID IT MIGHT CAUSE ME TO HAVE AN ACCIDENT. MY TRUCK RAN PERFECTLY BEFORE THE CHUGGLE DRIVE QUALITY RECALL WAS DONE. THE RECALL HAS TO BE THE PROBLEM. IT'S NOT A GOOD FIX.
Additional Notes:
IN JUNE OF 2017, I BOUGHT A NEW CHEVROLET SILVERADO. IT RUNS GREAT NO PROBLEMS. IN NOVEMBER 2017 I CALLED TO MAKE AN APPOINTMENT TO HAVE THE OIL CHANGED. THE SERVICE DEPARTMENT TOLD ME THAT THERE IS A RECALL ON THE CHUGGLE DRIVE QUALITY. THE SERVICE DID WHAT WAS NEEDED TO BE DONE. I HAD TO MAKE A 5-HOUR TRIP UP NORTH WHEN I NOTICED THAT MY TRUCK WASN'T RUNNING LIKE IT WAS BEFORE THE RECALL WAS DONE. I NOTICED THAT THE TRANSMISSION WAS SHIFTING HARD. WHEN THE CYLINDER DEACTIVATION WENT TO 4 CYLINDERS THE ENGINE LUGS. BEFORE THE RECALL WAS DONE I COULDN'T TELL WHEN THE CYLINDER ACTIVATION WAS SWITCHING TO 4 CYLINDERS BACK TO 8 CYLINDERS IT RAN VERY SMOOTHLY NO LUGGING OF THE ENGINE. WHAT CONCERNS ME NOW IS WHEN I WAS DRIVING AN WENT TO MAKE A LEFT TURN AT SLOW SPEED THE TRANSMISSION DOWNSHIFTED HARD WHERE THE BACK WHEELS LOCKED UP. WENT THROUGH A DRIVE THROUGH AFTER I PLACED THE ORDER PROCEEDED TO THE WINDOW MY TRUCK LUNGED FORWARD FROM FIRST GEAR TO SECOND GEAR. I AM GLAD THAT NO ONE WAS IN FRONT OF ME. I HAVE TAKEN IT TO THE SERVICE DEPARTMENT AT THE DEALERSHIP SEVERAL TIMES. WAS TOLD NOTHING WAS WRONG NO CODES CAME UP. EVEN CALLED GM GOT NOWHERE WITH THEM. THE CHUGGLE DRIVE IS A REPROGRAMMING OF THE TRANSMISSION CONTROL MODULE. GM TRYING TO FIX ONE PROBLEM CREATED ANOTHER PROBLEM. I PULL A 5000-POUND CAMPER WITH THIS TRUCK WITH THE ISSUES I AM HAVING NOW WITH THE TRANSMISSION SHIFTING HARD AND ENGINE LUGGING I AM AFRAID IT MIGHT CAUSE ME TO HAVE AN ACCIDENT. MY TRUCK RAN PERFECTLY BEFORE THE CHUGGLE DRIVE QUALITY RECALL WAS DONE. THE RECALL HAS TO BE THE PROBLEM. IT'S NOT A GOOD FIX.
Mfg Campaign: 11073945
Recall Date: Feb 20, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
BACKUP CAMERA TOO BRIGHT FOR BACKIUP AT NIGHT WHILE STILL NEEDING TO VIEW SIDE MIRRORS. IT WOULD BE GREAT TO COME UP WITH A SLIDING "ON SCREEN" BRIGHTNESS CONTROL FOR IMMEDIATE CONTROL OVER THE BACKUP CAMERA ON SCREEN BRIGHTNESS. WAY TOO BRIGHT FOR SAFETY / STILL NEEDING TO VIEW SIDE MIRRORS.
Corrective Action:
BACKUP CAMERA TOO BRIGHT FOR BACKIUP AT NIGHT WHILE STILL NEEDING TO VIEW SIDE MIRRORS. IT WOULD BE GREAT TO COME UP WITH A SLIDING "ON SCREEN" BRIGHTNESS CONTROL FOR IMMEDIATE CONTROL OVER THE BACKUP CAMERA ON SCREEN BRIGHTNESS. WAY TOO BRIGHT FOR SAFETY / STILL NEEDING TO VIEW SIDE MIRRORS.
Additional Notes:
BACKUP CAMERA TOO BRIGHT FOR BACKIUP AT NIGHT WHILE STILL NEEDING TO VIEW SIDE MIRRORS. IT WOULD BE GREAT TO COME UP WITH A SLIDING "ON SCREEN" BRIGHTNESS CONTROL FOR IMMEDIATE CONTROL OVER THE BACKUP CAMERA ON SCREEN BRIGHTNESS. WAY TOO BRIGHT FOR SAFETY / STILL NEEDING TO VIEW SIDE MIRRORS.
Mfg Campaign: 11063697
Recall Date: Jan 19, 2018
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
JUST BOUGHT A NEW 2017 BLACK EDITION. REG CAB SHORT BED. 5.3. SHAKES FROM NEW OVER 73+ MPH. TOOK IT TO DEALER AT 648 MILES ON 01/19/2018. PURCHASED NEW 12/28/2017. THEY REBALANCED ALL 4 WHEELS. STILL SHAKES. THEY PUT A NEW DRIVESHAFT IN AND SAID IT WAS FIXED. I PICKED IT UP TODAY. NOPE. IT'S WORSE. NOW IT BEGINS SHAKE NO AT 60 AND AT 74-75 HAS A PRETTY DRAMATIC SHAKE. THIS HAPPENS WHILE DRIVING ON THE INTERSTATE. NOW I GO BACK AGAIN MONDAY TO LET THEM HAVE ANOTHER GO AT IT.THIS IS A BRAND NEW TRUCK.
Corrective Action:
JUST BOUGHT A NEW 2017 BLACK EDITION. REG CAB SHORT BED. 5.3. SHAKES FROM NEW OVER 73+ MPH. TOOK IT TO DEALER AT 648 MILES ON 01/19/2018. PURCHASED NEW 12/28/2017. THEY REBALANCED ALL 4 WHEELS. STILL SHAKES. THEY PUT A NEW DRIVESHAFT IN AND SAID IT WAS FIXED. I PICKED IT UP TODAY. NOPE. IT'S WORSE. NOW IT BEGINS SHAKE NO AT 60 AND AT 74-75 HAS A PRETTY DRAMATIC SHAKE. THIS HAPPENS WHILE DRIVING ON THE INTERSTATE. NOW I GO BACK AGAIN MONDAY TO LET THEM HAVE ANOTHER GO AT IT.THIS IS A BRAND NEW TRUCK.
Additional Notes:
JUST BOUGHT A NEW 2017 BLACK EDITION. REG CAB SHORT BED. 5.3. SHAKES FROM NEW OVER 73+ MPH. TOOK IT TO DEALER AT 648 MILES ON 01/19/2018. PURCHASED NEW 12/28/2017. THEY REBALANCED ALL 4 WHEELS. STILL SHAKES. THEY PUT A NEW DRIVESHAFT IN AND SAID IT WAS FIXED. I PICKED IT UP TODAY. NOPE. IT'S WORSE. NOW IT BEGINS SHAKE NO AT 60 AND AT 74-75 HAS A PRETTY DRAMATIC SHAKE. THIS HAPPENS WHILE DRIVING ON THE INTERSTATE. NOW I GO BACK AGAIN MONDAY TO LET THEM HAVE ANOTHER GO AT IT.THIS IS A BRAND NEW TRUCK.
Mfg Campaign: 11063841
Recall Date: Jan 19, 2018
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
JUST BOUGHT A NEW 2017 BLACK EDITION. REG CAB SHORT BED. 5.3. SHAKES FROM NEW OVER 73+ MPH. TOOK IT TO DEALER AT 648 MILES ON 01/19/2018. PURCHASED NEW 12/28/2017. THEY REBALANCED ALL 4 WHEELS. STILL SHAKES. THEY PUT A NEW DRIVESHAFT IN AND SAID IT WAS FIXED. I PICKED IT UP TODAY. NOPE. IT'S WORSE. NOW IT BEGINS SHAKE NO AT 60 AND AT 74-75 HAS A PRETTY DRAMATIC SHAKE. THIS HAPPENS WHILE DRIVING ON THE INTERSTATE. NOW I GO BACK AGAIN MONDAY TO LET THEM HAVE ANOTHER GO AT IT.THIS IS A BRAND NEW TRUCK.
Corrective Action:
JUST BOUGHT A NEW 2017 BLACK EDITION. REG CAB SHORT BED. 5.3. SHAKES FROM NEW OVER 73+ MPH. TOOK IT TO DEALER AT 648 MILES ON 01/19/2018. PURCHASED NEW 12/28/2017. THEY REBALANCED ALL 4 WHEELS. STILL SHAKES. THEY PUT A NEW DRIVESHAFT IN AND SAID IT WAS FIXED. I PICKED IT UP TODAY. NOPE. IT'S WORSE. NOW IT BEGINS SHAKE NO AT 60 AND AT 74-75 HAS A PRETTY DRAMATIC SHAKE. THIS HAPPENS WHILE DRIVING ON THE INTERSTATE. NOW I GO BACK AGAIN MONDAY TO LET THEM HAVE ANOTHER GO AT IT.THIS IS A BRAND NEW TRUCK.
Additional Notes:
JUST BOUGHT A NEW 2017 BLACK EDITION. REG CAB SHORT BED. 5.3. SHAKES FROM NEW OVER 73+ MPH. TOOK IT TO DEALER AT 648 MILES ON 01/19/2018. PURCHASED NEW 12/28/2017. THEY REBALANCED ALL 4 WHEELS. STILL SHAKES. THEY PUT A NEW DRIVESHAFT IN AND SAID IT WAS FIXED. I PICKED IT UP TODAY. NOPE. IT'S WORSE. NOW IT BEGINS SHAKE NO AT 60 AND AT 74-75 HAS A PRETTY DRAMATIC SHAKE. THIS HAPPENS WHILE DRIVING ON THE INTERSTATE. NOW I GO BACK AGAIN MONDAY TO LET THEM HAVE ANOTHER GO AT IT.THIS IS A BRAND NEW TRUCK.
Mfg Campaign: 11063841
Recall Date: Jan 19, 2018
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