Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17017
Recall Date: Jan 12, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
268 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When rolling in a parking lot or trying to park and not pushing the gas: When you try to stop or slow down and push the break it just goes to the floor and the car continues to roll forward. You have to immediately throw the SUV from drive to park in order to get it to stop moving or it would literally roll into whatever you were trying to stop for. Pulling out of parking lots or up to stop signs, it will do it then too. Anytime you rolling and then having to stop suddenly. But it doesn’t happen all the time. That’s the scary part.
Corrective Action:
When rolling in a parking lot or trying to park and not pushing the gas: When you try to stop or slow down and push the break it just goes to the floor and the car continues to roll forward. You have to immediately throw the SUV from drive to park in order to get it to stop moving or it would literally roll into whatever you were trying to stop for. Pulling out of parking lots or up to stop signs, it will do it then too. Anytime you rolling and then having to stop suddenly. But it doesn’t happen all the time. That’s the scary part.
Additional Notes:
When rolling in a parking lot or trying to park and not pushing the gas: When you try to stop or slow down and push the break it just goes to the floor and the car continues to roll forward. You have to immediately throw the SUV from drive to park in order to get it to stop moving or it would literally roll into whatever you were trying to stop for. Pulling out of parking lots or up to stop signs, it will do it then too. Anytime you rolling and then having to stop suddenly. But it doesn’t happen all the time. That’s the scary part.
Mfg Campaign: 11469263
Recall Date: Jun 14, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was getting on the expressway and with no warning as I was speeding up to merge with traffic my RPM’s went through the roof.I felt like I wasn’t going to get up to speed to merge with traffic cars had to slow down to let me on at the end of the merge lane.So I put the cruise on at 50 miles an hour. After I left the expressway it did the same thing when I had to stop at a traffic light, it took a long time to get up to speed limit with cars passing me. I had a check engine light come on as I got home, but I couldn’t back into my driveway like I usually did. No reverse. So I put an OBD-ll reader on it to check the engine light and it was a P0750 for a solenoid. Young’s confirmed this but said I needed a new Transmission and that the one in it was bad, even said it was their bread and butter of transmissions. Now I can see why!
Corrective Action:
I was getting on the expressway and with no warning as I was speeding up to merge with traffic my RPM’s went through the roof.I felt like I wasn’t going to get up to speed to merge with traffic cars had to slow down to let me on at the end of the merge lane.So I put the cruise on at 50 miles an hour. After I left the expressway it did the same thing when I had to stop at a traffic light, it took a long time to get up to speed limit with cars passing me. I had a check engine light come on as I got home, but I couldn’t back into my driveway like I usually did. No reverse. So I put an OBD-ll reader on it to check the engine light and it was a P0750 for a solenoid. Young’s confirmed this but said I needed a new Transmission and that the one in it was bad, even said it was their bread and butter of transmissions. Now I can see why!
Additional Notes:
I was getting on the expressway and with no warning as I was speeding up to merge with traffic my RPM’s went through the roof.I felt like I wasn’t going to get up to speed to merge with traffic cars had to slow down to let me on at the end of the merge lane.So I put the cruise on at 50 miles an hour. After I left the expressway it did the same thing when I had to stop at a traffic light, it took a long time to get up to speed limit with cars passing me. I had a check engine light come on as I got home, but I couldn’t back into my driveway like I usually did. No reverse. So I put an OBD-ll reader on it to check the engine light and it was a P0750 for a solenoid. Young’s confirmed this but said I needed a new Transmission and that the one in it was bad, even said it was their bread and butter of transmissions. Now I can see why!
Mfg Campaign: 11469081
Recall Date: Jun 13, 2022
General Motors, Llc
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Potential Consequences:
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. The vehicle was taken to an independent mechanic who diagnosed that the torque converter was faulty and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.
Corrective Action:
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. The vehicle was taken to an independent mechanic who diagnosed that the torque converter was faulty and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.
Additional Notes:
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. The vehicle was taken to an independent mechanic who diagnosed that the torque converter was faulty and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,000.
Mfg Campaign: 11466082
Recall Date: May 25, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The torque converter/transmission failed in my 2016 Chevrolet Suburban. It started shuddering while I was driving--no warning lights, system errors, info panel alerts or anything--and I came close to losing control of the vehicle, risking the lives of pedestrians, other drivers, myself, and my passengers. The torque converter/transmission problem was confirmed by a 3rd party mechanic, and also by TWO Chevrolet dealerships. Additionally, my mechanic informed me there was an active Technical Service Bulletin relating to this issue: #N212338770: "High Severity Fleet Transmission Torque Converter Proactive Service to Prevent Potential Failure." They told me to take it to a dealership—the dealership should pay for the repair. The TSB even states, "Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through February 28, 2023." However, I have since contacted FOUR different Chevrolet dealerships, and have paid for TWO additional diagnostic testing fees (in addition to the one I already paid my trusted mechanic). I am now out almost $500 and am no closer to having my vehicle repaired and safe to drive. I'm a single mom of 5 so it's rather important I have a mode of transportation that will fit my entire family. I cannot afford a rental for the likely 3 to 6 WEEKS I will be without my vehicle. I'm at a loss and have no idea what to even do next.
Corrective Action:
The torque converter/transmission failed in my 2016 Chevrolet Suburban. It started shuddering while I was driving--no warning lights, system errors, info panel alerts or anything--and I came close to losing control of the vehicle, risking the lives of pedestrians, other drivers, myself, and my passengers. The torque converter/transmission problem was confirmed by a 3rd party mechanic, and also by TWO Chevrolet dealerships. Additionally, my mechanic informed me there was an active Technical Service Bulletin relating to this issue: #N212338770: "High Severity Fleet Transmission Torque Converter Proactive Service to Prevent Potential Failure." They told me to take it to a dealership—the dealership should pay for the repair. The TSB even states, "Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through February 28, 2023." However, I have since contacted FOUR different Chevrolet dealerships, and have paid for TWO additional diagnostic testing fees (in addition to the one I already paid my trusted mechanic). I am now out almost $500 and am no closer to having my vehicle repaired and safe to drive. I'm a single mom of 5 so it's rather important I have a mode of transportation that will fit my entire family. I cannot afford a rental for the likely 3 to 6 WEEKS I will be without my vehicle. I'm at a loss and have no idea what to even do next.
Additional Notes:
The torque converter/transmission failed in my 2016 Chevrolet Suburban. It started shuddering while I was driving--no warning lights, system errors, info panel alerts or anything--and I came close to losing control of the vehicle, risking the lives of pedestrians, other drivers, myself, and my passengers. The torque converter/transmission problem was confirmed by a 3rd party mechanic, and also by TWO Chevrolet dealerships. Additionally, my mechanic informed me there was an active Technical Service Bulletin relating to this issue: #N212338770: "High Severity Fleet Transmission Torque Converter Proactive Service to Prevent Potential Failure." They told me to take it to a dealership—the dealership should pay for the repair. The TSB even states, "Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through February 28, 2023." However, I have since contacted FOUR different Chevrolet dealerships, and have paid for TWO additional diagnostic testing fees (in addition to the one I already paid my trusted mechanic). I am now out almost $500 and am no closer to having my vehicle repaired and safe to drive. I'm a single mom of 5 so it's rather important I have a mode of transportation that will fit my entire family. I cannot afford a rental for the likely 3 to 6 WEEKS I will be without my vehicle. I'm at a loss and have no idea what to even do next.
Mfg Campaign: 11461730
Recall Date: Apr 21, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Chevrolet Suburban. The vehicle had previously been serviced under NHTSA Campaign Numbers: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) and 19V645000 (Service Brakes, Hydraulic) at the dealer; however, the failure recurred after the recalls were repaired with a stiff brake pedal and increased braking effort while driving. The contact stated that while his wife was driving at an undisclosed speed, the vehicle went over a curve and the front passenger's side crashed into a tree, then came to a complete stop in a ditch. There were no air bags deployed. The contact's wife sustained neck and back injuries but did not receive medical attention. The vehicle was towed to Coughlin Hyundai (2300 Hebron Rd, Heath, OH 43056) where it remained and was not repaired. The vehicle was not deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. Prior to the failure, the contact was receiving notifications from OnStar that NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) was unrepaired. The failure mileage was 111,572.
Corrective Action:
The contact owns a 2016 Chevrolet Suburban. The vehicle had previously been serviced under NHTSA Campaign Numbers: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) and 19V645000 (Service Brakes, Hydraulic) at the dealer; however, the failure recurred after the recalls were repaired with a stiff brake pedal and increased braking effort while driving. The contact stated that while his wife was driving at an undisclosed speed, the vehicle went over a curve and the front passenger's side crashed into a tree, then came to a complete stop in a ditch. There were no air bags deployed. The contact's wife sustained neck and back injuries but did not receive medical attention. The vehicle was towed to Coughlin Hyundai (2300 Hebron Rd, Heath, OH 43056) where it remained and was not repaired. The vehicle was not deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. Prior to the failure, the contact was receiving notifications from OnStar that NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) was unrepaired. The failure mileage was 111,572.
Additional Notes:
The contact owns a 2016 Chevrolet Suburban. The vehicle had previously been serviced under NHTSA Campaign Numbers: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) and 19V645000 (Service Brakes, Hydraulic) at the dealer; however, the failure recurred after the recalls were repaired with a stiff brake pedal and increased braking effort while driving. The contact stated that while his wife was driving at an undisclosed speed, the vehicle went over a curve and the front passenger's side crashed into a tree, then came to a complete stop in a ditch. There were no air bags deployed. The contact's wife sustained neck and back injuries but did not receive medical attention. The vehicle was towed to Coughlin Hyundai (2300 Hebron Rd, Heath, OH 43056) where it remained and was not repaired. The vehicle was not deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. Prior to the failure, the contact was receiving notifications from OnStar that NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) was unrepaired. The failure mileage was 111,572.
Mfg Campaign: 11460857
Recall Date: Apr 15, 2022
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2016 Chevrolet Suburban. The vehicle had previously been serviced under NHTSA Campaign Numbers: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) and 19V645000 (Service Brakes, Hydraulic) at the dealer; however, the failure recurred after the recalls were repaired with a stiff brake pedal and increased braking effort while driving. The contact stated that while his wife was driving at an undisclosed speed, the vehicle went over a curve and the front passenger's side crashed into a tree, then came to a complete stop in a ditch. There were no air bags deployed. The contact's wife sustained neck and back injuries but did not receive medical attention. The vehicle was towed to Coughlin Hyundai (2300 Hebron Rd, Heath, OH 43056) where it remained and was not repaired. The vehicle was not deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. Prior to the failure, the contact was receiving notifications from OnStar that NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) was unrepaired. The failure mileage was 111,572.
Corrective Action:
The contact owns a 2016 Chevrolet Suburban. The vehicle had previously been serviced under NHTSA Campaign Numbers: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) and 19V645000 (Service Brakes, Hydraulic) at the dealer; however, the failure recurred after the recalls were repaired with a stiff brake pedal and increased braking effort while driving. The contact stated that while his wife was driving at an undisclosed speed, the vehicle went over a curve and the front passenger's side crashed into a tree, then came to a complete stop in a ditch. There were no air bags deployed. The contact's wife sustained neck and back injuries but did not receive medical attention. The vehicle was towed to Coughlin Hyundai (2300 Hebron Rd, Heath, OH 43056) where it remained and was not repaired. The vehicle was not deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. Prior to the failure, the contact was receiving notifications from OnStar that NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) was unrepaired. The failure mileage was 111,572.
Additional Notes:
The contact owns a 2016 Chevrolet Suburban. The vehicle had previously been serviced under NHTSA Campaign Numbers: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) and 19V645000 (Service Brakes, Hydraulic) at the dealer; however, the failure recurred after the recalls were repaired with a stiff brake pedal and increased braking effort while driving. The contact stated that while his wife was driving at an undisclosed speed, the vehicle went over a curve and the front passenger's side crashed into a tree, then came to a complete stop in a ditch. There were no air bags deployed. The contact's wife sustained neck and back injuries but did not receive medical attention. The vehicle was towed to Coughlin Hyundai (2300 Hebron Rd, Heath, OH 43056) where it remained and was not repaired. The vehicle was not deemed totaled by the insurance company. The manufacturer was made aware of the failure and a case was opened. Prior to the failure, the contact was receiving notifications from OnStar that NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) was unrepaired. The failure mileage was 111,572.
Mfg Campaign: 11460857
Recall Date: Apr 15, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the alert “Service Trailer Break System” chimes and shows up on my dash so much that my car is un drivable. I don't even nor have I ever towed anything with my Chevy suburban before. So I have never even used the trailer break system before either.
Corrective Action:
While driving the alert “Service Trailer Break System” chimes and shows up on my dash so much that my car is un drivable. I don't even nor have I ever towed anything with my Chevy suburban before. So I have never even used the trailer break system before either.
Additional Notes:
While driving the alert “Service Trailer Break System” chimes and shows up on my dash so much that my car is un drivable. I don't even nor have I ever towed anything with my Chevy suburban before. So I have never even used the trailer break system before either.
Mfg Campaign: 11460719
Recall Date: Apr 14, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION FAILURE - approximately 4 hours away from home, the transmission failed without warning. No warning lights or prior issue. We were stranded on the side of a major interstate for two hours awaiting a tow truck. After being towed to an independent service station, the mechanics discovered complete disintegration of the unit. There were no incident codes on the computer. A salvaged transmission was located and installed. Upon arriving back home, we had the dealer examine the vehicle which found no lingering issues. Once again, there were no incident codes on the computer.
Corrective Action:
TRANSMISSION FAILURE - approximately 4 hours away from home, the transmission failed without warning. No warning lights or prior issue. We were stranded on the side of a major interstate for two hours awaiting a tow truck. After being towed to an independent service station, the mechanics discovered complete disintegration of the unit. There were no incident codes on the computer. A salvaged transmission was located and installed. Upon arriving back home, we had the dealer examine the vehicle which found no lingering issues. Once again, there were no incident codes on the computer.
Additional Notes:
TRANSMISSION FAILURE - approximately 4 hours away from home, the transmission failed without warning. No warning lights or prior issue. We were stranded on the side of a major interstate for two hours awaiting a tow truck. After being towed to an independent service station, the mechanics discovered complete disintegration of the unit. There were no incident codes on the computer. A salvaged transmission was located and installed. Upon arriving back home, we had the dealer examine the vehicle which found no lingering issues. Once again, there were no incident codes on the computer.
Mfg Campaign: 11460782
Recall Date: Apr 14, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I noticed when driving in parking lots or at low speeds the brakes seem like you have to put more force to get the vehicle to stop.
Corrective Action:
I noticed when driving in parking lots or at low speeds the brakes seem like you have to put more force to get the vehicle to stop.
Additional Notes:
I noticed when driving in parking lots or at low speeds the brakes seem like you have to put more force to get the vehicle to stop.
Mfg Campaign: 11458095
Recall Date: Mar 24, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
After replacing my transmission on my 2016 suburban at 83k miles at the cost of $6,097 in January 2022, I was endangered again on 3/2/22 when I attempted to drive on the interstate. My SUV failed to accelerate and the check engine light started flashing. Thankfully, I was able to maneuver and exit the interstate as soon as possible and waited two weeks for an appointment at my local dealer. I did not drive the car on the interstate during this two weeks. I am told that my engine is misfiring and they are going to try to figure out why. My car (that is barely 5 years old - purchased 2/14/17) has both transmission failures and engine problems. And the air conditioner failed. The list goes on and on. NHTSA please check into accidents involving chevrolets. I could easily have died on the interstate two weeks ago and no one would have known that it was because my car would not accelerate. I am thankful to be alive after so many close calls with this car, but also fearful for my safety and others.
Corrective Action:
After replacing my transmission on my 2016 suburban at 83k miles at the cost of $6,097 in January 2022, I was endangered again on 3/2/22 when I attempted to drive on the interstate. My SUV failed to accelerate and the check engine light started flashing. Thankfully, I was able to maneuver and exit the interstate as soon as possible and waited two weeks for an appointment at my local dealer. I did not drive the car on the interstate during this two weeks. I am told that my engine is misfiring and they are going to try to figure out why. My car (that is barely 5 years old - purchased 2/14/17) has both transmission failures and engine problems. And the air conditioner failed. The list goes on and on. NHTSA please check into accidents involving chevrolets. I could easily have died on the interstate two weeks ago and no one would have known that it was because my car would not accelerate. I am thankful to be alive after so many close calls with this car, but also fearful for my safety and others.
Additional Notes:
After replacing my transmission on my 2016 suburban at 83k miles at the cost of $6,097 in January 2022, I was endangered again on 3/2/22 when I attempted to drive on the interstate. My SUV failed to accelerate and the check engine light started flashing. Thankfully, I was able to maneuver and exit the interstate as soon as possible and waited two weeks for an appointment at my local dealer. I did not drive the car on the interstate during this two weeks. I am told that my engine is misfiring and they are going to try to figure out why. My car (that is barely 5 years old - purchased 2/14/17) has both transmission failures and engine problems. And the air conditioner failed. The list goes on and on. NHTSA please check into accidents involving chevrolets. I could easily have died on the interstate two weeks ago and no one would have known that it was because my car would not accelerate. I am thankful to be alive after so many close calls with this car, but also fearful for my safety and others.
Mfg Campaign: 11457057
Recall Date: Mar 16, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
After replacing my transmission on my 2016 suburban at 83k miles at the cost of $6,097 in January 2022, I was endangered again on 3/2/22 when I attempted to drive on the interstate. My SUV failed to accelerate and the check engine light started flashing. Thankfully, I was able to maneuver and exit the interstate as soon as possible and waited two weeks for an appointment at my local dealer. I did not drive the car on the interstate during this two weeks. I am told that my engine is misfiring and they are going to try to figure out why. My car (that is barely 5 years old - purchased 2/14/17) has both transmission failures and engine problems. And the air conditioner failed. The list goes on and on. NHTSA please check into accidents involving chevrolets. I could easily have died on the interstate two weeks ago and no one would have known that it was because my car would not accelerate. I am thankful to be alive after so many close calls with this car, but also fearful for my safety and others.
Corrective Action:
After replacing my transmission on my 2016 suburban at 83k miles at the cost of $6,097 in January 2022, I was endangered again on 3/2/22 when I attempted to drive on the interstate. My SUV failed to accelerate and the check engine light started flashing. Thankfully, I was able to maneuver and exit the interstate as soon as possible and waited two weeks for an appointment at my local dealer. I did not drive the car on the interstate during this two weeks. I am told that my engine is misfiring and they are going to try to figure out why. My car (that is barely 5 years old - purchased 2/14/17) has both transmission failures and engine problems. And the air conditioner failed. The list goes on and on. NHTSA please check into accidents involving chevrolets. I could easily have died on the interstate two weeks ago and no one would have known that it was because my car would not accelerate. I am thankful to be alive after so many close calls with this car, but also fearful for my safety and others.
Additional Notes:
After replacing my transmission on my 2016 suburban at 83k miles at the cost of $6,097 in January 2022, I was endangered again on 3/2/22 when I attempted to drive on the interstate. My SUV failed to accelerate and the check engine light started flashing. Thankfully, I was able to maneuver and exit the interstate as soon as possible and waited two weeks for an appointment at my local dealer. I did not drive the car on the interstate during this two weeks. I am told that my engine is misfiring and they are going to try to figure out why. My car (that is barely 5 years old - purchased 2/14/17) has both transmission failures and engine problems. And the air conditioner failed. The list goes on and on. NHTSA please check into accidents involving chevrolets. I could easily have died on the interstate two weeks ago and no one would have known that it was because my car would not accelerate. I am thankful to be alive after so many close calls with this car, but also fearful for my safety and others.
Mfg Campaign: 11457057
Recall Date: Mar 16, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car dies randomly while driving taken it to multiple dealerships and they can’t figure it out changed batteries tightened grounds had dealership check everything and they can’t see any problem but have almost been hit and in bad accidents due to this. Car will drive fine then randomly die while in motion losing power steering and brakes and then locked into car without any thing working can’t use flashers or anything just stuck until about 15 mins car will randomly start again.
Corrective Action:
Car dies randomly while driving taken it to multiple dealerships and they can’t figure it out changed batteries tightened grounds had dealership check everything and they can’t see any problem but have almost been hit and in bad accidents due to this. Car will drive fine then randomly die while in motion losing power steering and brakes and then locked into car without any thing working can’t use flashers or anything just stuck until about 15 mins car will randomly start again.
Additional Notes:
Car dies randomly while driving taken it to multiple dealerships and they can’t figure it out changed batteries tightened grounds had dealership check everything and they can’t see any problem but have almost been hit and in bad accidents due to this. Car will drive fine then randomly die while in motion losing power steering and brakes and then locked into car without any thing working can’t use flashers or anything just stuck until about 15 mins car will randomly start again.
Mfg Campaign: 11456688
Recall Date: Mar 14, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Chevrolet Suburban. The contact stated while his wife was driving approximately 70 MPH, she felt the vehicle decelerate while the RPM’s increased. Additionally, there was a loud noise coming from the engine. The contact stated that his wife observed that the transmission warning light was illuminated. The contact stated that his wife was able to pull over safely. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 76,133. Pump on the transmission went which caused the toque converter to get damaged. They replaced the entire transmission.
Corrective Action:
The contact owns a 2016 Chevrolet Suburban. The contact stated while his wife was driving approximately 70 MPH, she felt the vehicle decelerate while the RPM’s increased. Additionally, there was a loud noise coming from the engine. The contact stated that his wife observed that the transmission warning light was illuminated. The contact stated that his wife was able to pull over safely. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 76,133. Pump on the transmission went which caused the toque converter to get damaged. They replaced the entire transmission.
Additional Notes:
The contact owns a 2016 Chevrolet Suburban. The contact stated while his wife was driving approximately 70 MPH, she felt the vehicle decelerate while the RPM’s increased. Additionally, there was a loud noise coming from the engine. The contact stated that his wife observed that the transmission warning light was illuminated. The contact stated that his wife was able to pull over safely. The contact towed the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 76,133. Pump on the transmission went which caused the toque converter to get damaged. They replaced the entire transmission.
Mfg Campaign: 11456318
Recall Date: Mar 11, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2016 Chevrolet Suburban. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) in 2019. The contact stated that while driving approximately 10-25 MPH, the brake pedal was depressed but failed to respond. There were no warning lights illuminated. The contact continued to depress the brake pedal, which responded just before the vehicle crashed into the rear of another vehicle. The contact veered to the side of the road and parked the vehicle. The vehicle was towed to the dealer where it was diagnosed that the vacuum pump and belt needed to be replaced. The vehicle was repaired under an unknown warranty. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was approximately 72,779.
Corrective Action:
The contact owns a 2016 Chevrolet Suburban. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) in 2019. The contact stated that while driving approximately 10-25 MPH, the brake pedal was depressed but failed to respond. There were no warning lights illuminated. The contact continued to depress the brake pedal, which responded just before the vehicle crashed into the rear of another vehicle. The contact veered to the side of the road and parked the vehicle. The vehicle was towed to the dealer where it was diagnosed that the vacuum pump and belt needed to be replaced. The vehicle was repaired under an unknown warranty. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was approximately 72,779.
Additional Notes:
The contact owns a 2016 Chevrolet Suburban. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) in 2019. The contact stated that while driving approximately 10-25 MPH, the brake pedal was depressed but failed to respond. There were no warning lights illuminated. The contact continued to depress the brake pedal, which responded just before the vehicle crashed into the rear of another vehicle. The contact veered to the side of the road and parked the vehicle. The vehicle was towed to the dealer where it was diagnosed that the vacuum pump and belt needed to be replaced. The vehicle was repaired under an unknown warranty. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was approximately 72,779.
Mfg Campaign: 11453917
Recall Date: Feb 24, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While backing up and going forward at a slow speed the car did not stop. The brake pedal was hard and my foot pressure did not help it stop. Terrible feeling. When I turned the vehicle off and back on the brakes seemed to work. This is worrisome. I bought the car used with the car fax stating it had previous minor front end damage. I am concerned this has happened before.
Corrective Action:
While backing up and going forward at a slow speed the car did not stop. The brake pedal was hard and my foot pressure did not help it stop. Terrible feeling. When I turned the vehicle off and back on the brakes seemed to work. This is worrisome. I bought the car used with the car fax stating it had previous minor front end damage. I am concerned this has happened before.
Additional Notes:
While backing up and going forward at a slow speed the car did not stop. The brake pedal was hard and my foot pressure did not help it stop. Terrible feeling. When I turned the vehicle off and back on the brakes seemed to work. This is worrisome. I bought the car used with the car fax stating it had previous minor front end damage. I am concerned this has happened before.
Mfg Campaign: 11452235
Recall Date: Feb 16, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Car is unable to be driven. Transmission needs to be replaced according to chevy dealer, James Corlew, in Clarksville, Tennessee. It has just over 83,000 miles, has never towed anything, not even once. This is clearly a defective transmission as seen in other models/years and Chevy should be covering this. Many, many complaints from other owners regarding this as well as a class action lawsuit that I have read about online regarding this.
Corrective Action:
Car is unable to be driven. Transmission needs to be replaced according to chevy dealer, James Corlew, in Clarksville, Tennessee. It has just over 83,000 miles, has never towed anything, not even once. This is clearly a defective transmission as seen in other models/years and Chevy should be covering this. Many, many complaints from other owners regarding this as well as a class action lawsuit that I have read about online regarding this.
Additional Notes:
Car is unable to be driven. Transmission needs to be replaced according to chevy dealer, James Corlew, in Clarksville, Tennessee. It has just over 83,000 miles, has never towed anything, not even once. This is clearly a defective transmission as seen in other models/years and Chevy should be covering this. Many, many complaints from other owners regarding this as well as a class action lawsuit that I have read about online regarding this.
Mfg Campaign: 11446059
Recall Date: Jan 3, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2016 suburban is giving false alerts warnings, making my suv unable to change lines on highway or making it hard to do so. Unable to detect rear cross traffic.
Corrective Action:
My 2016 suburban is giving false alerts warnings, making my suv unable to change lines on highway or making it hard to do so. Unable to detect rear cross traffic.
Additional Notes:
My 2016 suburban is giving false alerts warnings, making my suv unable to change lines on highway or making it hard to do so. Unable to detect rear cross traffic.
Mfg Campaign: 11442233
Recall Date: Dec 1, 2021
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
My 2016 suburban is giving false alerts warnings, making my suv unable to change lines on highway or making it hard to do so. Unable to detect rear cross traffic.
Corrective Action:
My 2016 suburban is giving false alerts warnings, making my suv unable to change lines on highway or making it hard to do so. Unable to detect rear cross traffic.
Additional Notes:
My 2016 suburban is giving false alerts warnings, making my suv unable to change lines on highway or making it hard to do so. Unable to detect rear cross traffic.
Mfg Campaign: 11442233
Recall Date: Dec 1, 2021
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
My 2016 suburban is giving false alerts warnings, making my suv unable to change lines on highway or making it hard to do so. Unable to detect rear cross traffic.
Corrective Action:
My 2016 suburban is giving false alerts warnings, making my suv unable to change lines on highway or making it hard to do so. Unable to detect rear cross traffic.
Additional Notes:
My 2016 suburban is giving false alerts warnings, making my suv unable to change lines on highway or making it hard to do so. Unable to detect rear cross traffic.
Mfg Campaign: 11442233
Recall Date: Dec 1, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On Friday evening, I noticed a higher revving noise when accelerating at lower speeds. The noise appeared to resolve at higher speeds. The noise continued into Saturday. After driving approximately 90 miles Saturday, while at highway speeds of 75mph, the engine stopped accelerating and began dropping speed. When pushing the gas pedal, the rpm revved up to 3-4000 immediately with no change in speed. Arriving at the destination quickly, I turned the car off. My husband got in approximately 5 minutes later, turned the car on, put it in drive, and the car immediately went backwards. This happened multiple times even though the car was in drive and the accelerator was pushed. The following morning (Sunday) after being turned off approximately 16 hours, the car cranked and drove normally through the yard about 500 feet. The car was then trailered 100 miles back home where it sits awaiting placement at the mechanic shop for diagnosis. At no point, including while driving, were there any warning signs/lights/noises to indicate the engine was failing. Thankfully children were not present in the car at the time, however this could have been a catastrophic event.
Corrective Action:
On Friday evening, I noticed a higher revving noise when accelerating at lower speeds. The noise appeared to resolve at higher speeds. The noise continued into Saturday. After driving approximately 90 miles Saturday, while at highway speeds of 75mph, the engine stopped accelerating and began dropping speed. When pushing the gas pedal, the rpm revved up to 3-4000 immediately with no change in speed. Arriving at the destination quickly, I turned the car off. My husband got in approximately 5 minutes later, turned the car on, put it in drive, and the car immediately went backwards. This happened multiple times even though the car was in drive and the accelerator was pushed. The following morning (Sunday) after being turned off approximately 16 hours, the car cranked and drove normally through the yard about 500 feet. The car was then trailered 100 miles back home where it sits awaiting placement at the mechanic shop for diagnosis. At no point, including while driving, were there any warning signs/lights/noises to indicate the engine was failing. Thankfully children were not present in the car at the time, however this could have been a catastrophic event.
Additional Notes:
On Friday evening, I noticed a higher revving noise when accelerating at lower speeds. The noise appeared to resolve at higher speeds. The noise continued into Saturday. After driving approximately 90 miles Saturday, while at highway speeds of 75mph, the engine stopped accelerating and began dropping speed. When pushing the gas pedal, the rpm revved up to 3-4000 immediately with no change in speed. Arriving at the destination quickly, I turned the car off. My husband got in approximately 5 minutes later, turned the car on, put it in drive, and the car immediately went backwards. This happened multiple times even though the car was in drive and the accelerator was pushed. The following morning (Sunday) after being turned off approximately 16 hours, the car cranked and drove normally through the yard about 500 feet. The car was then trailered 100 miles back home where it sits awaiting placement at the mechanic shop for diagnosis. At no point, including while driving, were there any warning signs/lights/noises to indicate the engine was failing. Thankfully children were not present in the car at the time, however this could have been a catastrophic event.
Mfg Campaign: 11441920
Recall Date: Nov 29, 2021
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