Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17287
Recall Date: Jul 10, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17017
Recall Date: Jan 12, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 42190
Recall Date: Apr 28, 2016
Consumer Complaints
268 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving at low speed, the brakes did not engage while being pressed with much force.
Corrective Action:
While driving at low speed, the brakes did not engage while being pressed with much force.
Additional Notes:
While driving at low speed, the brakes did not engage while being pressed with much force.
Mfg Campaign: 11534441
Recall Date: Jul 25, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When ignition Suv, a gas leak starts coming out of the bottom of the gas tank Strong smell of gas as well. Large amount of gas is seen. Lose of power when driving. Fuel feed hose is seems to be the problem. This may cause a fire or explosion. Putting in risk my family.
Corrective Action:
When ignition Suv, a gas leak starts coming out of the bottom of the gas tank Strong smell of gas as well. Large amount of gas is seen. Lose of power when driving. Fuel feed hose is seems to be the problem. This may cause a fire or explosion. Putting in risk my family.
Additional Notes:
When ignition Suv, a gas leak starts coming out of the bottom of the gas tank Strong smell of gas as well. Large amount of gas is seen. Lose of power when driving. Fuel feed hose is seems to be the problem. This may cause a fire or explosion. Putting in risk my family.
Mfg Campaign: 11534013
Recall Date: Jul 24, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at slow speeds, the electrical power fluctuated, and the steering wheel jerked abnormally and became difficult to turn. The instrument panel lights turned off with an audible bell chime. The contact stated that during the failure, the engine remained operable. The vehicle was taken to the local dealer who replaced the battery, and the vehicle was repaired; however, the failure later reoccurred. The vehicle was taken back to the dealer who was unable to duplicate the failure and no service was performed. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 117,000.
Corrective Action:
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at slow speeds, the electrical power fluctuated, and the steering wheel jerked abnormally and became difficult to turn. The instrument panel lights turned off with an audible bell chime. The contact stated that during the failure, the engine remained operable. The vehicle was taken to the local dealer who replaced the battery, and the vehicle was repaired; however, the failure later reoccurred. The vehicle was taken back to the dealer who was unable to duplicate the failure and no service was performed. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 117,000.
Additional Notes:
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at slow speeds, the electrical power fluctuated, and the steering wheel jerked abnormally and became difficult to turn. The instrument panel lights turned off with an audible bell chime. The contact stated that during the failure, the engine remained operable. The vehicle was taken to the local dealer who replaced the battery, and the vehicle was repaired; however, the failure later reoccurred. The vehicle was taken back to the dealer who was unable to duplicate the failure and no service was performed. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 117,000.
Mfg Campaign: 11529178
Recall Date: Jun 27, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at slow speeds, the electrical power fluctuated, and the steering wheel jerked abnormally and became difficult to turn. The instrument panel lights turned off with an audible bell chime. The contact stated that during the failure, the engine remained operable. The vehicle was taken to the local dealer who replaced the battery, and the vehicle was repaired; however, the failure later reoccurred. The vehicle was taken back to the dealer who was unable to duplicate the failure and no service was performed. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 117,000.
Corrective Action:
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at slow speeds, the electrical power fluctuated, and the steering wheel jerked abnormally and became difficult to turn. The instrument panel lights turned off with an audible bell chime. The contact stated that during the failure, the engine remained operable. The vehicle was taken to the local dealer who replaced the battery, and the vehicle was repaired; however, the failure later reoccurred. The vehicle was taken back to the dealer who was unable to duplicate the failure and no service was performed. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 117,000.
Additional Notes:
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at slow speeds, the electrical power fluctuated, and the steering wheel jerked abnormally and became difficult to turn. The instrument panel lights turned off with an audible bell chime. The contact stated that during the failure, the engine remained operable. The vehicle was taken to the local dealer who replaced the battery, and the vehicle was repaired; however, the failure later reoccurred. The vehicle was taken back to the dealer who was unable to duplicate the failure and no service was performed. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 117,000.
Mfg Campaign: 11529178
Recall Date: Jun 27, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake problems started on 11/05/2019, brakes were unresponsive upon starting up the vehicle. During operation of the vehicle the brakes were not working properly, the brake pedal would drop to the floorboard with shuddering and did not stop the vehicle in a timely manner. I was driving my 2 small children to speech therapy and I stopped my vehicle and had a family member come pick up my children to get them out of my vehicle and I drove straight to the dealership. Left my vehicle. 1. Vacuum pump failure found at dealership on 11/06/19, vacuum pump assembly and belt replaced at dealership. Vehicle was under warranty at the time of this repair. 2. On 03/12/2020 brakes were unresponsive again with the brake pedal not working properly. During operation of the vehicle, the brake pedal would drop to the floorboard and shudder as its dropping without slowing the vehicle in a timely manner. I was driving to an oil change appointment at the dealership and advised them of the issue. 3/12/20 Vacuum pump ordered at this time under a special extended warranty coverage given by GM due to this issue with many vehicles. 03/18/2020 Vacuum pump replaced for the second time. 3. 04/07/2021 brakes unresponsive again with shuddering while pressing the brake pedal with pedal dropping to the floor then pushing my foot back up as I press down while not slowing the vehicle in a timely manner. I was driving to the store when this happened and again drove straight to the dealership. I have family members that will let me borrow their vehicle. Dealership notes that since the vacuum pump has been replaced 2 times, they advise to scan the system and they now find the brake booster vacuum sensor to have an internal failure with booster losing vacuum. 04/07/21 Brake booster vacuum sensor and brake booster replaced by dealership at a cost of $759.29 4. 06/05/23 Brakes again doing the same thing. Have appointment at dealership for a later date.
Corrective Action:
Brake problems started on 11/05/2019, brakes were unresponsive upon starting up the vehicle. During operation of the vehicle the brakes were not working properly, the brake pedal would drop to the floorboard with shuddering and did not stop the vehicle in a timely manner. I was driving my 2 small children to speech therapy and I stopped my vehicle and had a family member come pick up my children to get them out of my vehicle and I drove straight to the dealership. Left my vehicle. 1. Vacuum pump failure found at dealership on 11/06/19, vacuum pump assembly and belt replaced at dealership. Vehicle was under warranty at the time of this repair. 2. On 03/12/2020 brakes were unresponsive again with the brake pedal not working properly. During operation of the vehicle, the brake pedal would drop to the floorboard and shudder as its dropping without slowing the vehicle in a timely manner. I was driving to an oil change appointment at the dealership and advised them of the issue. 3/12/20 Vacuum pump ordered at this time under a special extended warranty coverage given by GM due to this issue with many vehicles. 03/18/2020 Vacuum pump replaced for the second time. 3. 04/07/2021 brakes unresponsive again with shuddering while pressing the brake pedal with pedal dropping to the floor then pushing my foot back up as I press down while not slowing the vehicle in a timely manner. I was driving to the store when this happened and again drove straight to the dealership. I have family members that will let me borrow their vehicle. Dealership notes that since the vacuum pump has been replaced 2 times, they advise to scan the system and they now find the brake booster vacuum sensor to have an internal failure with booster losing vacuum. 04/07/21 Brake booster vacuum sensor and brake booster replaced by dealership at a cost of $759.29 4. 06/05/23 Brakes again doing the same thing. Have appointment at dealership for a later date.
Additional Notes:
Brake problems started on 11/05/2019, brakes were unresponsive upon starting up the vehicle. During operation of the vehicle the brakes were not working properly, the brake pedal would drop to the floorboard with shuddering and did not stop the vehicle in a timely manner. I was driving my 2 small children to speech therapy and I stopped my vehicle and had a family member come pick up my children to get them out of my vehicle and I drove straight to the dealership. Left my vehicle. 1. Vacuum pump failure found at dealership on 11/06/19, vacuum pump assembly and belt replaced at dealership. Vehicle was under warranty at the time of this repair. 2. On 03/12/2020 brakes were unresponsive again with the brake pedal not working properly. During operation of the vehicle, the brake pedal would drop to the floorboard and shudder as its dropping without slowing the vehicle in a timely manner. I was driving to an oil change appointment at the dealership and advised them of the issue. 3/12/20 Vacuum pump ordered at this time under a special extended warranty coverage given by GM due to this issue with many vehicles. 03/18/2020 Vacuum pump replaced for the second time. 3. 04/07/2021 brakes unresponsive again with shuddering while pressing the brake pedal with pedal dropping to the floor then pushing my foot back up as I press down while not slowing the vehicle in a timely manner. I was driving to the store when this happened and again drove straight to the dealership. I have family members that will let me borrow their vehicle. Dealership notes that since the vacuum pump has been replaced 2 times, they advise to scan the system and they now find the brake booster vacuum sensor to have an internal failure with booster losing vacuum. 04/07/21 Brake booster vacuum sensor and brake booster replaced by dealership at a cost of $759.29 4. 06/05/23 Brakes again doing the same thing. Have appointment at dealership for a later date.
Mfg Campaign: 11525596
Recall Date: Jun 6, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission winding and jerking. Constant issue on these trucks with no known resolution as to why the issues start so early.
Corrective Action:
Transmission winding and jerking. Constant issue on these trucks with no known resolution as to why the issues start so early.
Additional Notes:
Transmission winding and jerking. Constant issue on these trucks with no known resolution as to why the issues start so early.
Mfg Campaign: 11524994
Recall Date: Jun 2, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and stalled. Additionally, the contact was unable to shift the gear shifter into reverse(R) or drive(D). No warning lights were illuminated. The vehicle was taken back to the residence, and the contact stated that an abnormal noise was heard when she attempted to restart the vehicle. The vehicle was not yet taken to an independent mechanic or local dealer for diagnosis or repair. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.
Corrective Action:
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and stalled. Additionally, the contact was unable to shift the gear shifter into reverse(R) or drive(D). No warning lights were illuminated. The vehicle was taken back to the residence, and the contact stated that an abnormal noise was heard when she attempted to restart the vehicle. The vehicle was not yet taken to an independent mechanic or local dealer for diagnosis or repair. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.
Additional Notes:
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and stalled. Additionally, the contact was unable to shift the gear shifter into reverse(R) or drive(D). No warning lights were illuminated. The vehicle was taken back to the residence, and the contact stated that an abnormal noise was heard when she attempted to restart the vehicle. The vehicle was not yet taken to an independent mechanic or local dealer for diagnosis or repair. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.
Mfg Campaign: 11507844
Recall Date: Feb 17, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes become really hard.
Corrective Action:
Brakes become really hard.
Additional Notes:
Brakes become really hard.
Mfg Campaign: 11505939
Recall Date: Feb 7, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased my 2016 Chevrolet Suburban from Jupiter Chevrolet on March 18,2021 at that time the car had 74,931 miles on it after driving off it home 35 min away from the car lot I noticed the RPMS would go up on their own I called and asked what the cause of it and they would be said that it was normal because these new vehicle have the downgrade break. I drove it off and on since then this is a vehicle used for when we have a family trip or just store runs. My truck currently has 107,750 miles on it, that is a total of 32,819 miles put on this truck since 2021. On January 28,2023 as I was driving on the highway to the store that is three miles down the road the truck went into limp mode all the sudden Iwas almost hit by an 18-wheeler because it suddenly owed down and would not go over 20 mph. My daughter who is 5 years old was in the car with me at the time. I was able to turn around and slowly get it back home since I was not far, when I got home the check engine light came on I had my neighbor read the code and it said P0700 and P0796 they said to change the fluid and it would probably fix it so I took it to have the transmission oil changed and new filter put in and they told me then that I will need a new transmission because of all of the metal shavings that was in the oil and filter and on the magnet in the oil pan. There is no recall on this problem, I do not have that many miles on my car and have not driven that many miles to be having a transmission problem on my vehicle this is something out see on vehicles with 300k. miles on them. I must have my vehicle and right now I am not able to drive it at all, but I am still having to make the payments on a vehicle I am not able to drive.
Corrective Action:
I purchased my 2016 Chevrolet Suburban from Jupiter Chevrolet on March 18,2021 at that time the car had 74,931 miles on it after driving off it home 35 min away from the car lot I noticed the RPMS would go up on their own I called and asked what the cause of it and they would be said that it was normal because these new vehicle have the downgrade break. I drove it off and on since then this is a vehicle used for when we have a family trip or just store runs. My truck currently has 107,750 miles on it, that is a total of 32,819 miles put on this truck since 2021. On January 28,2023 as I was driving on the highway to the store that is three miles down the road the truck went into limp mode all the sudden Iwas almost hit by an 18-wheeler because it suddenly owed down and would not go over 20 mph. My daughter who is 5 years old was in the car with me at the time. I was able to turn around and slowly get it back home since I was not far, when I got home the check engine light came on I had my neighbor read the code and it said P0700 and P0796 they said to change the fluid and it would probably fix it so I took it to have the transmission oil changed and new filter put in and they told me then that I will need a new transmission because of all of the metal shavings that was in the oil and filter and on the magnet in the oil pan. There is no recall on this problem, I do not have that many miles on my car and have not driven that many miles to be having a transmission problem on my vehicle this is something out see on vehicles with 300k. miles on them. I must have my vehicle and right now I am not able to drive it at all, but I am still having to make the payments on a vehicle I am not able to drive.
Additional Notes:
I purchased my 2016 Chevrolet Suburban from Jupiter Chevrolet on March 18,2021 at that time the car had 74,931 miles on it after driving off it home 35 min away from the car lot I noticed the RPMS would go up on their own I called and asked what the cause of it and they would be said that it was normal because these new vehicle have the downgrade break. I drove it off and on since then this is a vehicle used for when we have a family trip or just store runs. My truck currently has 107,750 miles on it, that is a total of 32,819 miles put on this truck since 2021. On January 28,2023 as I was driving on the highway to the store that is three miles down the road the truck went into limp mode all the sudden Iwas almost hit by an 18-wheeler because it suddenly owed down and would not go over 20 mph. My daughter who is 5 years old was in the car with me at the time. I was able to turn around and slowly get it back home since I was not far, when I got home the check engine light came on I had my neighbor read the code and it said P0700 and P0796 they said to change the fluid and it would probably fix it so I took it to have the transmission oil changed and new filter put in and they told me then that I will need a new transmission because of all of the metal shavings that was in the oil and filter and on the magnet in the oil pan. There is no recall on this problem, I do not have that many miles on my car and have not driven that many miles to be having a transmission problem on my vehicle this is something out see on vehicles with 300k. miles on them. I must have my vehicle and right now I am not able to drive it at all, but I am still having to make the payments on a vehicle I am not able to drive.
Mfg Campaign: 11505478
Recall Date: Feb 3, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I am wanting to report an issue with my 2016 Chevrolet Suburban, yesterday no January 23,2023 as we were driving on the highway my suburban suddenly stopped going into drive and the RPM's shot all the way up. We were going 65mph and were almost hit by an 18-wheeler that was behind us. We got to an exit and had to stop it scared our kids, the check engine light came on and were only able to drive 20 mph to make it home safely. We had the check engine light that came on checked and it came back with codes P0796 & P0700 we have looked it up and were not able to find a solution to these codes but i was able to find multiple people with the same issue and no solutions for them as well. Prior to the incident the car would accelerate on its own while you were driving. I Have called and searched for a recall but there is nothing listed, I think a recall should be placed since there are so many other people with the same issue. My vehicle has 107k. miles the others have a lot less miles on them.
Corrective Action:
I am wanting to report an issue with my 2016 Chevrolet Suburban, yesterday no January 23,2023 as we were driving on the highway my suburban suddenly stopped going into drive and the RPM's shot all the way up. We were going 65mph and were almost hit by an 18-wheeler that was behind us. We got to an exit and had to stop it scared our kids, the check engine light came on and were only able to drive 20 mph to make it home safely. We had the check engine light that came on checked and it came back with codes P0796 & P0700 we have looked it up and were not able to find a solution to these codes but i was able to find multiple people with the same issue and no solutions for them as well. Prior to the incident the car would accelerate on its own while you were driving. I Have called and searched for a recall but there is nothing listed, I think a recall should be placed since there are so many other people with the same issue. My vehicle has 107k. miles the others have a lot less miles on them.
Additional Notes:
I am wanting to report an issue with my 2016 Chevrolet Suburban, yesterday no January 23,2023 as we were driving on the highway my suburban suddenly stopped going into drive and the RPM's shot all the way up. We were going 65mph and were almost hit by an 18-wheeler that was behind us. We got to an exit and had to stop it scared our kids, the check engine light came on and were only able to drive 20 mph to make it home safely. We had the check engine light that came on checked and it came back with codes P0796 & P0700 we have looked it up and were not able to find a solution to these codes but i was able to find multiple people with the same issue and no solutions for them as well. Prior to the incident the car would accelerate on its own while you were driving. I Have called and searched for a recall but there is nothing listed, I think a recall should be placed since there are so many other people with the same issue. My vehicle has 107k. miles the others have a lot less miles on them.
Mfg Campaign: 11503350
Recall Date: Jan 24, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Purchased my 2016 suburban on 1/14/23 and since it has been “service trailer brake” distracting me from driving . The service chime stops me from listening to music , my turn signals , constantly making me look down . I drove around in total for 4 hours throughout my day and non stop. I’ve contacted the dealership and told me to wait till the end of the week.
Corrective Action:
Purchased my 2016 suburban on 1/14/23 and since it has been “service trailer brake” distracting me from driving . The service chime stops me from listening to music , my turn signals , constantly making me look down . I drove around in total for 4 hours throughout my day and non stop. I’ve contacted the dealership and told me to wait till the end of the week.
Additional Notes:
Purchased my 2016 suburban on 1/14/23 and since it has been “service trailer brake” distracting me from driving . The service chime stops me from listening to music , my turn signals , constantly making me look down . I drove around in total for 4 hours throughout my day and non stop. I’ve contacted the dealership and told me to wait till the end of the week.
Mfg Campaign: 11502555
Recall Date: Jan 19, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Purchased my 2016 suburban on 1/14/23 and since it has been “service trailer brake” distracting me from driving . The service chime stops me from listening to music , my turn signals , constantly making me look down . I drove around in total for 4 hours throughout my day and non stop. I’ve contacted the dealership and told me to wait till the end of the week.
Corrective Action:
Purchased my 2016 suburban on 1/14/23 and since it has been “service trailer brake” distracting me from driving . The service chime stops me from listening to music , my turn signals , constantly making me look down . I drove around in total for 4 hours throughout my day and non stop. I’ve contacted the dealership and told me to wait till the end of the week.
Additional Notes:
Purchased my 2016 suburban on 1/14/23 and since it has been “service trailer brake” distracting me from driving . The service chime stops me from listening to music , my turn signals , constantly making me look down . I drove around in total for 4 hours throughout my day and non stop. I’ve contacted the dealership and told me to wait till the end of the week.
Mfg Campaign: 11502555
Recall Date: Jan 19, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle will just stop operating while driving. This past Sunday, December 18, 2022, I was driving to the Tampa Bay Buccaneers game and turning into the parking lot and the vehicle just stopped operating, completely turned off. Couldn't turn steering wheel, put into neutral or anything. Police assisted me as I was blocking the main road to the parking lot. No electrical in the vehicle. This happened a few times before but the car would usually restart quickly. This time it sat for over 5 minutes and then for some reason I was able to get it restarted. There is a service bulletin for this issue from Chevrolet TSB PIT5405, however there are no parts available for this fix. This is a very dangerous situation as this happened in the middle of a major road and could happen at anytime without any warning. Luckily no one has been hurt or any accident but it is scary to say the least.
Corrective Action:
The vehicle will just stop operating while driving. This past Sunday, December 18, 2022, I was driving to the Tampa Bay Buccaneers game and turning into the parking lot and the vehicle just stopped operating, completely turned off. Couldn't turn steering wheel, put into neutral or anything. Police assisted me as I was blocking the main road to the parking lot. No electrical in the vehicle. This happened a few times before but the car would usually restart quickly. This time it sat for over 5 minutes and then for some reason I was able to get it restarted. There is a service bulletin for this issue from Chevrolet TSB PIT5405, however there are no parts available for this fix. This is a very dangerous situation as this happened in the middle of a major road and could happen at anytime without any warning. Luckily no one has been hurt or any accident but it is scary to say the least.
Additional Notes:
The vehicle will just stop operating while driving. This past Sunday, December 18, 2022, I was driving to the Tampa Bay Buccaneers game and turning into the parking lot and the vehicle just stopped operating, completely turned off. Couldn't turn steering wheel, put into neutral or anything. Police assisted me as I was blocking the main road to the parking lot. No electrical in the vehicle. This happened a few times before but the car would usually restart quickly. This time it sat for over 5 minutes and then for some reason I was able to get it restarted. There is a service bulletin for this issue from Chevrolet TSB PIT5405, however there are no parts available for this fix. This is a very dangerous situation as this happened in the middle of a major road and could happen at anytime without any warning. Luckily no one has been hurt or any accident but it is scary to say the least.
Mfg Campaign: 11498181
Recall Date: Dec 20, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The vehicle will just stop operating while driving. This past Sunday, December 18, 2022, I was driving to the Tampa Bay Buccaneers game and turning into the parking lot and the vehicle just stopped operating, completely turned off. Couldn't turn steering wheel, put into neutral or anything. Police assisted me as I was blocking the main road to the parking lot. No electrical in the vehicle. This happened a few times before but the car would usually restart quickly. This time it sat for over 5 minutes and then for some reason I was able to get it restarted. There is a service bulletin for this issue from Chevrolet TSB PIT5405, however there are no parts available for this fix. This is a very dangerous situation as this happened in the middle of a major road and could happen at anytime without any warning. Luckily no one has been hurt or any accident but it is scary to say the least.
Corrective Action:
The vehicle will just stop operating while driving. This past Sunday, December 18, 2022, I was driving to the Tampa Bay Buccaneers game and turning into the parking lot and the vehicle just stopped operating, completely turned off. Couldn't turn steering wheel, put into neutral or anything. Police assisted me as I was blocking the main road to the parking lot. No electrical in the vehicle. This happened a few times before but the car would usually restart quickly. This time it sat for over 5 minutes and then for some reason I was able to get it restarted. There is a service bulletin for this issue from Chevrolet TSB PIT5405, however there are no parts available for this fix. This is a very dangerous situation as this happened in the middle of a major road and could happen at anytime without any warning. Luckily no one has been hurt or any accident but it is scary to say the least.
Additional Notes:
The vehicle will just stop operating while driving. This past Sunday, December 18, 2022, I was driving to the Tampa Bay Buccaneers game and turning into the parking lot and the vehicle just stopped operating, completely turned off. Couldn't turn steering wheel, put into neutral or anything. Police assisted me as I was blocking the main road to the parking lot. No electrical in the vehicle. This happened a few times before but the car would usually restart quickly. This time it sat for over 5 minutes and then for some reason I was able to get it restarted. There is a service bulletin for this issue from Chevrolet TSB PIT5405, however there are no parts available for this fix. This is a very dangerous situation as this happened in the middle of a major road and could happen at anytime without any warning. Luckily no one has been hurt or any accident but it is scary to say the least.
Mfg Campaign: 11498181
Recall Date: Dec 20, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Chevrolet Suburban. The contact stated that after restarting the vehicle, the vehicle would not properly accelerate while depressing the accelerator pedal. The contact stated that the vehicle eventually stalled. After restarting the vehicle, the vehicle would not accelerate above 10 MPH. The vehicle was towed to an independent mechanic who diagnosed that the torque converter was faulty and had caused damage to the transmission. The contact was advised that the transmission needed to be repaired. The transmission was repaired, and the failure was remedied. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 123,123.
Corrective Action:
The contact owns a 2016 Chevrolet Suburban. The contact stated that after restarting the vehicle, the vehicle would not properly accelerate while depressing the accelerator pedal. The contact stated that the vehicle eventually stalled. After restarting the vehicle, the vehicle would not accelerate above 10 MPH. The vehicle was towed to an independent mechanic who diagnosed that the torque converter was faulty and had caused damage to the transmission. The contact was advised that the transmission needed to be repaired. The transmission was repaired, and the failure was remedied. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 123,123.
Additional Notes:
The contact owns a 2016 Chevrolet Suburban. The contact stated that after restarting the vehicle, the vehicle would not properly accelerate while depressing the accelerator pedal. The contact stated that the vehicle eventually stalled. After restarting the vehicle, the vehicle would not accelerate above 10 MPH. The vehicle was towed to an independent mechanic who diagnosed that the torque converter was faulty and had caused damage to the transmission. The contact was advised that the transmission needed to be repaired. The transmission was repaired, and the failure was remedied. The manufacturer and local dealer were not contacted regarding the failure. The failure mileage was 123,123.
Mfg Campaign: 11490815
Recall Date: Oct 25, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving at speed between 18-35mph the transmission began to shutter. I attempted to make a left turn and the vehicle would not accelerate as I pushed on gas pedal. I believe the transmission failed almost causing us to be T-boned by another vehicle approaching intersection from opposite direction. This is definitely a important safety concern.
Corrective Action:
While driving at speed between 18-35mph the transmission began to shutter. I attempted to make a left turn and the vehicle would not accelerate as I pushed on gas pedal. I believe the transmission failed almost causing us to be T-boned by another vehicle approaching intersection from opposite direction. This is definitely a important safety concern.
Additional Notes:
While driving at speed between 18-35mph the transmission began to shutter. I attempted to make a left turn and the vehicle would not accelerate as I pushed on gas pedal. I believe the transmission failed almost causing us to be T-boned by another vehicle approaching intersection from opposite direction. This is definitely a important safety concern.
Mfg Campaign: 11488704
Recall Date: Oct 10, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving at speed between 18-35mph the transmission began to shutter. I attempted to make a left turn and the vehicle would not accelerate as I pushed on gas pedal. I believe the transmission failed almost causing us to be T-boned by another vehicle approaching intersection from opposite direction. This is definitely a important safety concern.
Corrective Action:
While driving at speed between 18-35mph the transmission began to shutter. I attempted to make a left turn and the vehicle would not accelerate as I pushed on gas pedal. I believe the transmission failed almost causing us to be T-boned by another vehicle approaching intersection from opposite direction. This is definitely a important safety concern.
Additional Notes:
While driving at speed between 18-35mph the transmission began to shutter. I attempted to make a left turn and the vehicle would not accelerate as I pushed on gas pedal. I believe the transmission failed almost causing us to be T-boned by another vehicle approaching intersection from opposite direction. This is definitely a important safety concern.
Mfg Campaign: 11488704
Recall Date: Oct 10, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Issue with Power Braking System. Has longer than normal stopping distance when braking. Hissing noise coming from Power Brake Pump under the hood. Loses air pressure in brakes very easily. We are afraid to drive this vehicle because this will eventually cause a crash. Mechanic stated this is a known issue with these vehicles of this Year/Make/Model and was on the recall list. This is a known issue that shows reports online my vehicle has issues/recalls on but for some reason my VIN isn't showing the recall. There is no warning message lit up on the dashboard. Mechanic was able to check the OBD computer to pull a code of (C0299-00). I have reached out to a Chevrolet dealership who is supposed to be looking into this for me but I wanted to reach out to you guys as well.
Corrective Action:
Issue with Power Braking System. Has longer than normal stopping distance when braking. Hissing noise coming from Power Brake Pump under the hood. Loses air pressure in brakes very easily. We are afraid to drive this vehicle because this will eventually cause a crash. Mechanic stated this is a known issue with these vehicles of this Year/Make/Model and was on the recall list. This is a known issue that shows reports online my vehicle has issues/recalls on but for some reason my VIN isn't showing the recall. There is no warning message lit up on the dashboard. Mechanic was able to check the OBD computer to pull a code of (C0299-00). I have reached out to a Chevrolet dealership who is supposed to be looking into this for me but I wanted to reach out to you guys as well.
Additional Notes:
Issue with Power Braking System. Has longer than normal stopping distance when braking. Hissing noise coming from Power Brake Pump under the hood. Loses air pressure in brakes very easily. We are afraid to drive this vehicle because this will eventually cause a crash. Mechanic stated this is a known issue with these vehicles of this Year/Make/Model and was on the recall list. This is a known issue that shows reports online my vehicle has issues/recalls on but for some reason my VIN isn't showing the recall. There is no warning message lit up on the dashboard. Mechanic was able to check the OBD computer to pull a code of (C0299-00). I have reached out to a Chevrolet dealership who is supposed to be looking into this for me but I wanted to reach out to you guys as well.
Mfg Campaign: 11484188
Recall Date: Sep 13, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Power brake failure as described in NHTSA 19V645 and 20V603. The problem and solution is identified by CHEVROLET Special Coverage bulletin N182202780-01 (October 11, 2019): BRAKE ASSIST DECREASE DUE TO VACUUM LOSS. Dealer CONCORD CHEVROLET (CA) would not recognize the Special Coverage Bulletin or fix the problem. CHEVROLET was notified and has not agreed to repair (case#9-8126430790).
Corrective Action:
Power brake failure as described in NHTSA 19V645 and 20V603. The problem and solution is identified by CHEVROLET Special Coverage bulletin N182202780-01 (October 11, 2019): BRAKE ASSIST DECREASE DUE TO VACUUM LOSS. Dealer CONCORD CHEVROLET (CA) would not recognize the Special Coverage Bulletin or fix the problem. CHEVROLET was notified and has not agreed to repair (case#9-8126430790).
Additional Notes:
Power brake failure as described in NHTSA 19V645 and 20V603. The problem and solution is identified by CHEVROLET Special Coverage bulletin N182202780-01 (October 11, 2019): BRAKE ASSIST DECREASE DUE TO VACUUM LOSS. Dealer CONCORD CHEVROLET (CA) would not recognize the Special Coverage Bulletin or fix the problem. CHEVROLET was notified and has not agreed to repair (case#9-8126430790).
Mfg Campaign: 11477193
Recall Date: Aug 2, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While the vehicle was in PARK on very slight incline, the vehicle began rolling forward on its own. No one was sitting in the driver seat, and the vehicle was not running. The vehicle rolled 6 feet into a tree. The tree stopped the vehicle from rolling off a 10 foot embankment. A minor was sitting in the passenger seat at the time of the incident. Minor damage occurred to the front grille and hood. No insurance or police were notified. No warning lamps or messages were displayed. The problem has not been reproduced.
Corrective Action:
While the vehicle was in PARK on very slight incline, the vehicle began rolling forward on its own. No one was sitting in the driver seat, and the vehicle was not running. The vehicle rolled 6 feet into a tree. The tree stopped the vehicle from rolling off a 10 foot embankment. A minor was sitting in the passenger seat at the time of the incident. Minor damage occurred to the front grille and hood. No insurance or police were notified. No warning lamps or messages were displayed. The problem has not been reproduced.
Additional Notes:
While the vehicle was in PARK on very slight incline, the vehicle began rolling forward on its own. No one was sitting in the driver seat, and the vehicle was not running. The vehicle rolled 6 feet into a tree. The tree stopped the vehicle from rolling off a 10 foot embankment. A minor was sitting in the passenger seat at the time of the incident. Minor damage occurred to the front grille and hood. No insurance or police were notified. No warning lamps or messages were displayed. The problem has not been reproduced.
Mfg Campaign: 11476603
Recall Date: Jul 29, 2022
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