CHEVROLET SUBURBAN 2020

Complete listing of complaints and recalls for this vehicle

43
Complaints
6
Recalls

Complaints & Recalls

43 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 21V115000 SAFETY RECALL
33.8K Vehicles Affected
Recall Date: Feb 25, 2021
Safety Issue:

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Potential Risk:
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212329050
Notice Date: Mar 22, 2021
Recall Date: Feb 25, 2021
General Motors Llc
NHTSA Campaign: 19V837000 SAFETY RECALL
502 Vehicles Affected
Recall Date: Nov 21, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2020 Cadillac Escalade, Escalade ESV, Chevrolet Camaro, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The fuel pump may be missing a pressure regulator, allowing for over-pressurization of the fuel system.

Potential Risk:
Over-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of an ignition source.
FREE Recall Solution:
GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192283991.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N192283991
Notice Date: Dec 18, 2019
Recall Date: Nov 21, 2019
General Motors Llc
NHTSA Campaign: 19V761000 SAFETY RECALL
653K Vehicles Affected
Recall Date: Oct 24, 2019
Safety Issue:

General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.

Potential Risk:
Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N192261050
Notice Date: Dec 11, 2019
Recall Date: Oct 24, 2019

Consumer Complaints

43 Complaints
General Motors, Llc
Campaign: 11307573 Other
Feb 6, 2020
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

2020 CHEVROLET SUBURBAN. UPON VEHICLE START: STEERING ASSIST, TRAILER BRAKE SYSTEM, STABILITY TRACK ALL INOP. TACHOMETER AND SPEEDOMETER INOP. NO REVERSE GEAR. WHEN IN DRIVE, ONLY FIRST GEAR OBTAINABLE AND MANUAL SHIFT MODE INOP. SEAT HEAT INOP. TURNED OFF AND RESTARTED APPROX FIVE TIMES AND ISSUES REMAINED. UPON SIXTH RESTART ISSUES NO LONGER PRESENT. DROVE 15 MILES HOME. VEHICLE SAT 2 HOURS, THEN RESTARTED AND OPERATED NORMALLY FOR 1/2 HOUR OPERATION, THEN TURNED OFF. VEHICLE OPERATED NORMALLY TWICE WITHIN TWO HOUR PERIOD. PARKED OVERNIGHT, AND IN A.M. REMOTE STARTED SUBURBAN AND ISSUES PRESENT AGAIN. TURNING OFFF AND RESTARTING APPROXIMATELY 10 TIMES DID NOT RESOLVE ISSUE. TURNING IGNITION OFF AND THEN TURNING TO 'ON'( BUT NOT STARTING ) SHOWS WARNINGS AS WELL. ATTEMPTED 10 TIMES TO "RUN" POSITION WITH NO CHANGE. AFTER SITTING FOR 15 MIN, VEHICLE STARTED NORMALLY AND DROVE TO DEALERSHIP. 816 MILES TOTAL ON VEHICLE.

Corrective Action:

2020 CHEVROLET SUBURBAN. UPON VEHICLE START: STEERING ASSIST, TRAILER BRAKE SYSTEM, STABILITY TRACK ALL INOP. TACHOMETER AND SPEEDOMETER INOP. NO REVERSE GEAR. WHEN IN DRIVE, ONLY FIRST GEAR OBTAINABLE AND MANUAL SHIFT MODE INOP. SEAT HEAT INOP. TURNED OFF AND RESTARTED APPROX FIVE TIMES AND ISSUES REMAINED. UPON SIXTH RESTART ISSUES NO LONGER PRESENT. DROVE 15 MILES HOME. VEHICLE SAT 2 HOURS, THEN RESTARTED AND OPERATED NORMALLY FOR 1/2 HOUR OPERATION, THEN TURNED OFF. VEHICLE OPERATED NORMALLY TWICE WITHIN TWO HOUR PERIOD. PARKED OVERNIGHT, AND IN A.M. REMOTE STARTED SUBURBAN AND ISSUES PRESENT AGAIN. TURNING OFFF AND RESTARTING APPROXIMATELY 10 TIMES DID NOT RESOLVE ISSUE. TURNING IGNITION OFF AND THEN TURNING TO 'ON'( BUT NOT STARTING ) SHOWS WARNINGS AS WELL. ATTEMPTED 10 TIMES TO "RUN" POSITION WITH NO CHANGE. AFTER SITTING FOR 15 MIN, VEHICLE STARTED NORMALLY AND DROVE TO DEALERSHIP. 816 MILES TOTAL ON VEHICLE.

Additional Notes:

2020 CHEVROLET SUBURBAN. UPON VEHICLE START: STEERING ASSIST, TRAILER BRAKE SYSTEM, STABILITY TRACK ALL INOP. TACHOMETER AND SPEEDOMETER INOP. NO REVERSE GEAR. WHEN IN DRIVE, ONLY FIRST GEAR OBTAINABLE AND MANUAL SHIFT MODE INOP. SEAT HEAT INOP. TURNED OFF AND RESTARTED APPROX FIVE TIMES AND ISSUES REMAINED. UPON SIXTH RESTART ISSUES NO LONGER PRESENT. DROVE 15 MILES HOME. VEHICLE SAT 2 HOURS, THEN RESTARTED AND OPERATED NORMALLY FOR 1/2 HOUR OPERATION, THEN TURNED OFF. VEHICLE OPERATED NORMALLY TWICE WITHIN TWO HOUR PERIOD. PARKED OVERNIGHT, AND IN A.M. REMOTE STARTED SUBURBAN AND ISSUES PRESENT AGAIN. TURNING OFFF AND RESTARTING APPROXIMATELY 10 TIMES DID NOT RESOLVE ISSUE. TURNING IGNITION OFF AND THEN TURNING TO 'ON'( BUT NOT STARTING ) SHOWS WARNINGS AS WELL. ATTEMPTED 10 TIMES TO "RUN" POSITION WITH NO CHANGE. AFTER SITTING FOR 15 MIN, VEHICLE STARTED NORMALLY AND DROVE TO DEALERSHIP. 816 MILES TOTAL ON VEHICLE.

Manufacturer: CHEVROLET
Mfg Campaign: 11307573
Notice Date: Feb 6, 2020
Recall Date: Feb 6, 2020
General Motors, Llc
Campaign: 11307573 Other
Feb 6, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

2020 CHEVROLET SUBURBAN. UPON VEHICLE START: STEERING ASSIST, TRAILER BRAKE SYSTEM, STABILITY TRACK ALL INOP. TACHOMETER AND SPEEDOMETER INOP. NO REVERSE GEAR. WHEN IN DRIVE, ONLY FIRST GEAR OBTAINABLE AND MANUAL SHIFT MODE INOP. SEAT HEAT INOP. TURNED OFF AND RESTARTED APPROX FIVE TIMES AND ISSUES REMAINED. UPON SIXTH RESTART ISSUES NO LONGER PRESENT. DROVE 15 MILES HOME. VEHICLE SAT 2 HOURS, THEN RESTARTED AND OPERATED NORMALLY FOR 1/2 HOUR OPERATION, THEN TURNED OFF. VEHICLE OPERATED NORMALLY TWICE WITHIN TWO HOUR PERIOD. PARKED OVERNIGHT, AND IN A.M. REMOTE STARTED SUBURBAN AND ISSUES PRESENT AGAIN. TURNING OFFF AND RESTARTING APPROXIMATELY 10 TIMES DID NOT RESOLVE ISSUE. TURNING IGNITION OFF AND THEN TURNING TO 'ON'( BUT NOT STARTING ) SHOWS WARNINGS AS WELL. ATTEMPTED 10 TIMES TO "RUN" POSITION WITH NO CHANGE. AFTER SITTING FOR 15 MIN, VEHICLE STARTED NORMALLY AND DROVE TO DEALERSHIP. 816 MILES TOTAL ON VEHICLE.

Corrective Action:

2020 CHEVROLET SUBURBAN. UPON VEHICLE START: STEERING ASSIST, TRAILER BRAKE SYSTEM, STABILITY TRACK ALL INOP. TACHOMETER AND SPEEDOMETER INOP. NO REVERSE GEAR. WHEN IN DRIVE, ONLY FIRST GEAR OBTAINABLE AND MANUAL SHIFT MODE INOP. SEAT HEAT INOP. TURNED OFF AND RESTARTED APPROX FIVE TIMES AND ISSUES REMAINED. UPON SIXTH RESTART ISSUES NO LONGER PRESENT. DROVE 15 MILES HOME. VEHICLE SAT 2 HOURS, THEN RESTARTED AND OPERATED NORMALLY FOR 1/2 HOUR OPERATION, THEN TURNED OFF. VEHICLE OPERATED NORMALLY TWICE WITHIN TWO HOUR PERIOD. PARKED OVERNIGHT, AND IN A.M. REMOTE STARTED SUBURBAN AND ISSUES PRESENT AGAIN. TURNING OFFF AND RESTARTING APPROXIMATELY 10 TIMES DID NOT RESOLVE ISSUE. TURNING IGNITION OFF AND THEN TURNING TO 'ON'( BUT NOT STARTING ) SHOWS WARNINGS AS WELL. ATTEMPTED 10 TIMES TO "RUN" POSITION WITH NO CHANGE. AFTER SITTING FOR 15 MIN, VEHICLE STARTED NORMALLY AND DROVE TO DEALERSHIP. 816 MILES TOTAL ON VEHICLE.

Additional Notes:

2020 CHEVROLET SUBURBAN. UPON VEHICLE START: STEERING ASSIST, TRAILER BRAKE SYSTEM, STABILITY TRACK ALL INOP. TACHOMETER AND SPEEDOMETER INOP. NO REVERSE GEAR. WHEN IN DRIVE, ONLY FIRST GEAR OBTAINABLE AND MANUAL SHIFT MODE INOP. SEAT HEAT INOP. TURNED OFF AND RESTARTED APPROX FIVE TIMES AND ISSUES REMAINED. UPON SIXTH RESTART ISSUES NO LONGER PRESENT. DROVE 15 MILES HOME. VEHICLE SAT 2 HOURS, THEN RESTARTED AND OPERATED NORMALLY FOR 1/2 HOUR OPERATION, THEN TURNED OFF. VEHICLE OPERATED NORMALLY TWICE WITHIN TWO HOUR PERIOD. PARKED OVERNIGHT, AND IN A.M. REMOTE STARTED SUBURBAN AND ISSUES PRESENT AGAIN. TURNING OFFF AND RESTARTING APPROXIMATELY 10 TIMES DID NOT RESOLVE ISSUE. TURNING IGNITION OFF AND THEN TURNING TO 'ON'( BUT NOT STARTING ) SHOWS WARNINGS AS WELL. ATTEMPTED 10 TIMES TO "RUN" POSITION WITH NO CHANGE. AFTER SITTING FOR 15 MIN, VEHICLE STARTED NORMALLY AND DROVE TO DEALERSHIP. 816 MILES TOTAL ON VEHICLE.

Manufacturer: CHEVROLET
Mfg Campaign: 11307573
Notice Date: Feb 6, 2020
Recall Date: Feb 6, 2020
General Motors, Llc
Campaign: 11307573 Other
Feb 6, 2020
Defect Description:

STEERING

Potential Consequences:

2020 CHEVROLET SUBURBAN. UPON VEHICLE START: STEERING ASSIST, TRAILER BRAKE SYSTEM, STABILITY TRACK ALL INOP. TACHOMETER AND SPEEDOMETER INOP. NO REVERSE GEAR. WHEN IN DRIVE, ONLY FIRST GEAR OBTAINABLE AND MANUAL SHIFT MODE INOP. SEAT HEAT INOP. TURNED OFF AND RESTARTED APPROX FIVE TIMES AND ISSUES REMAINED. UPON SIXTH RESTART ISSUES NO LONGER PRESENT. DROVE 15 MILES HOME. VEHICLE SAT 2 HOURS, THEN RESTARTED AND OPERATED NORMALLY FOR 1/2 HOUR OPERATION, THEN TURNED OFF. VEHICLE OPERATED NORMALLY TWICE WITHIN TWO HOUR PERIOD. PARKED OVERNIGHT, AND IN A.M. REMOTE STARTED SUBURBAN AND ISSUES PRESENT AGAIN. TURNING OFFF AND RESTARTING APPROXIMATELY 10 TIMES DID NOT RESOLVE ISSUE. TURNING IGNITION OFF AND THEN TURNING TO 'ON'( BUT NOT STARTING ) SHOWS WARNINGS AS WELL. ATTEMPTED 10 TIMES TO "RUN" POSITION WITH NO CHANGE. AFTER SITTING FOR 15 MIN, VEHICLE STARTED NORMALLY AND DROVE TO DEALERSHIP. 816 MILES TOTAL ON VEHICLE.

Corrective Action:

2020 CHEVROLET SUBURBAN. UPON VEHICLE START: STEERING ASSIST, TRAILER BRAKE SYSTEM, STABILITY TRACK ALL INOP. TACHOMETER AND SPEEDOMETER INOP. NO REVERSE GEAR. WHEN IN DRIVE, ONLY FIRST GEAR OBTAINABLE AND MANUAL SHIFT MODE INOP. SEAT HEAT INOP. TURNED OFF AND RESTARTED APPROX FIVE TIMES AND ISSUES REMAINED. UPON SIXTH RESTART ISSUES NO LONGER PRESENT. DROVE 15 MILES HOME. VEHICLE SAT 2 HOURS, THEN RESTARTED AND OPERATED NORMALLY FOR 1/2 HOUR OPERATION, THEN TURNED OFF. VEHICLE OPERATED NORMALLY TWICE WITHIN TWO HOUR PERIOD. PARKED OVERNIGHT, AND IN A.M. REMOTE STARTED SUBURBAN AND ISSUES PRESENT AGAIN. TURNING OFFF AND RESTARTING APPROXIMATELY 10 TIMES DID NOT RESOLVE ISSUE. TURNING IGNITION OFF AND THEN TURNING TO 'ON'( BUT NOT STARTING ) SHOWS WARNINGS AS WELL. ATTEMPTED 10 TIMES TO "RUN" POSITION WITH NO CHANGE. AFTER SITTING FOR 15 MIN, VEHICLE STARTED NORMALLY AND DROVE TO DEALERSHIP. 816 MILES TOTAL ON VEHICLE.

Additional Notes:

2020 CHEVROLET SUBURBAN. UPON VEHICLE START: STEERING ASSIST, TRAILER BRAKE SYSTEM, STABILITY TRACK ALL INOP. TACHOMETER AND SPEEDOMETER INOP. NO REVERSE GEAR. WHEN IN DRIVE, ONLY FIRST GEAR OBTAINABLE AND MANUAL SHIFT MODE INOP. SEAT HEAT INOP. TURNED OFF AND RESTARTED APPROX FIVE TIMES AND ISSUES REMAINED. UPON SIXTH RESTART ISSUES NO LONGER PRESENT. DROVE 15 MILES HOME. VEHICLE SAT 2 HOURS, THEN RESTARTED AND OPERATED NORMALLY FOR 1/2 HOUR OPERATION, THEN TURNED OFF. VEHICLE OPERATED NORMALLY TWICE WITHIN TWO HOUR PERIOD. PARKED OVERNIGHT, AND IN A.M. REMOTE STARTED SUBURBAN AND ISSUES PRESENT AGAIN. TURNING OFFF AND RESTARTING APPROXIMATELY 10 TIMES DID NOT RESOLVE ISSUE. TURNING IGNITION OFF AND THEN TURNING TO 'ON'( BUT NOT STARTING ) SHOWS WARNINGS AS WELL. ATTEMPTED 10 TIMES TO "RUN" POSITION WITH NO CHANGE. AFTER SITTING FOR 15 MIN, VEHICLE STARTED NORMALLY AND DROVE TO DEALERSHIP. 816 MILES TOTAL ON VEHICLE.

Manufacturer: CHEVROLET
Mfg Campaign: 11307573
Notice Date: Feb 6, 2020
Recall Date: Feb 6, 2020

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