Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
Consumer Complaints
84 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving on the highway at 55 mph during a long-distance trip, the engine of my 2022 Chevrolet Suburban (6.2L V8) failed suddenly without any warning lights, messages, or prior symptoms. The vehicle lost power unexpectedly, creating an extremely dangerous situation. I was traveling to a national wheelchair basketball tournament and had a passenger in the vehicle at the time. Our safety was immediately at risk due to the abrupt loss of power in a high-speed traffic environment. The vehicle was towed to the dealership, where the issue was confirmed as a complete engine failure. The dealership later replaced the engine under warranty. I was informed that the engine installed was the same model currently under active recall (N252494001), which affects the 6.2L V8 engine in this vehicle type due to defective crankshaft or connecting rod components. The failed engine is no longer available for inspection, but the dealership should have records of the inspection and replacement. There were no warning lamps, error codes, or drivability issues prior to the failure. The malfunction was immediate and severe.
Corrective Action:
While driving on the highway at 55 mph during a long-distance trip, the engine of my 2022 Chevrolet Suburban (6.2L V8) failed suddenly without any warning lights, messages, or prior symptoms. The vehicle lost power unexpectedly, creating an extremely dangerous situation. I was traveling to a national wheelchair basketball tournament and had a passenger in the vehicle at the time. Our safety was immediately at risk due to the abrupt loss of power in a high-speed traffic environment. The vehicle was towed to the dealership, where the issue was confirmed as a complete engine failure. The dealership later replaced the engine under warranty. I was informed that the engine installed was the same model currently under active recall (N252494001), which affects the 6.2L V8 engine in this vehicle type due to defective crankshaft or connecting rod components. The failed engine is no longer available for inspection, but the dealership should have records of the inspection and replacement. There were no warning lamps, error codes, or drivability issues prior to the failure. The malfunction was immediate and severe.
Additional Notes:
While driving on the highway at 55 mph during a long-distance trip, the engine of my 2022 Chevrolet Suburban (6.2L V8) failed suddenly without any warning lights, messages, or prior symptoms. The vehicle lost power unexpectedly, creating an extremely dangerous situation. I was traveling to a national wheelchair basketball tournament and had a passenger in the vehicle at the time. Our safety was immediately at risk due to the abrupt loss of power in a high-speed traffic environment. The vehicle was towed to the dealership, where the issue was confirmed as a complete engine failure. The dealership later replaced the engine under warranty. I was informed that the engine installed was the same model currently under active recall (N252494001), which affects the 6.2L V8 engine in this vehicle type due to defective crankshaft or connecting rod components. The failed engine is no longer available for inspection, but the dealership should have records of the inspection and replacement. There were no warning lamps, error codes, or drivability issues prior to the failure. The malfunction was immediate and severe.
Mfg Campaign: 11661502
Recall Date: May 16, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2022 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a knocking sound coming from the engine while remotely starting the vehicle. The dealer was contacted and confirmed that there was no part for the repair. The manufacturer was made aware of the issue. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2022 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a knocking sound coming from the engine while remotely starting the vehicle. The dealer was contacted and confirmed that there was no part for the repair. The manufacturer was made aware of the issue. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2022 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a knocking sound coming from the engine while remotely starting the vehicle. The dealer was contacted and confirmed that there was no part for the repair. The manufacturer was made aware of the issue. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
Mfg Campaign: 11659576
Recall Date: May 7, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On January 29, 2025, while my wife was driving our 2022 Chevrolet Suburban with a 6.2L gas engine on a state highway, the vehicle suddenly lost acceleration and power to the wheels while accelerating to the posted 55 mph speed limit. This occurred without any prior warning, creating a highly unsafe situation in morning commute traffic. The vehicle was immediately taken to a Chevrolet dealership, where the issue was diagnosed as a failed transmission control valve. This failure, which resulted in a complete loss of power while driving at highway speeds, is a known defect affecting certain GM models. The part in question, the Transmission Control Valve, is currently in high demand and is on a national backorder due to numerous similar failures. A recall has already been issued for diesel engine models with the same problem, but no recall exists for the gasoline-powered versions like ours. Chevrolet has confirmed the diagnosis and is aware of the issue, but the replacement part is currently on a national backorder, and the repair has been delayed indefinitely. Since the incident, the vehicle has been undriveable, causing significant inconvenience, and Chevrolet has been unable to provide an estimated date for repair. The sudden loss of power created a dangerous situation on a busy highway, as there were no warning lights, messages, or symptoms prior to the failure. This is particularly concerning given that the part involved is on backorder due to the widespread nature of the issue. Chevrolet's lack of a clear repair timeline, coupled with the fact that this issue has been identified in other models, raises questions about the company's response and whether a broader recall or safety bulletin will be issued for vehicles like ours. The vehicle’s failure has not only been a major inconvenience but also a safety concern, highlighting the need for urgent attention to address this defect.
Corrective Action:
On January 29, 2025, while my wife was driving our 2022 Chevrolet Suburban with a 6.2L gas engine on a state highway, the vehicle suddenly lost acceleration and power to the wheels while accelerating to the posted 55 mph speed limit. This occurred without any prior warning, creating a highly unsafe situation in morning commute traffic. The vehicle was immediately taken to a Chevrolet dealership, where the issue was diagnosed as a failed transmission control valve. This failure, which resulted in a complete loss of power while driving at highway speeds, is a known defect affecting certain GM models. The part in question, the Transmission Control Valve, is currently in high demand and is on a national backorder due to numerous similar failures. A recall has already been issued for diesel engine models with the same problem, but no recall exists for the gasoline-powered versions like ours. Chevrolet has confirmed the diagnosis and is aware of the issue, but the replacement part is currently on a national backorder, and the repair has been delayed indefinitely. Since the incident, the vehicle has been undriveable, causing significant inconvenience, and Chevrolet has been unable to provide an estimated date for repair. The sudden loss of power created a dangerous situation on a busy highway, as there were no warning lights, messages, or symptoms prior to the failure. This is particularly concerning given that the part involved is on backorder due to the widespread nature of the issue. Chevrolet's lack of a clear repair timeline, coupled with the fact that this issue has been identified in other models, raises questions about the company's response and whether a broader recall or safety bulletin will be issued for vehicles like ours. The vehicle’s failure has not only been a major inconvenience but also a safety concern, highlighting the need for urgent attention to address this defect.
Additional Notes:
On January 29, 2025, while my wife was driving our 2022 Chevrolet Suburban with a 6.2L gas engine on a state highway, the vehicle suddenly lost acceleration and power to the wheels while accelerating to the posted 55 mph speed limit. This occurred without any prior warning, creating a highly unsafe situation in morning commute traffic. The vehicle was immediately taken to a Chevrolet dealership, where the issue was diagnosed as a failed transmission control valve. This failure, which resulted in a complete loss of power while driving at highway speeds, is a known defect affecting certain GM models. The part in question, the Transmission Control Valve, is currently in high demand and is on a national backorder due to numerous similar failures. A recall has already been issued for diesel engine models with the same problem, but no recall exists for the gasoline-powered versions like ours. Chevrolet has confirmed the diagnosis and is aware of the issue, but the replacement part is currently on a national backorder, and the repair has been delayed indefinitely. Since the incident, the vehicle has been undriveable, causing significant inconvenience, and Chevrolet has been unable to provide an estimated date for repair. The sudden loss of power created a dangerous situation on a busy highway, as there were no warning lights, messages, or symptoms prior to the failure. This is particularly concerning given that the part involved is on backorder due to the widespread nature of the issue. Chevrolet's lack of a clear repair timeline, coupled with the fact that this issue has been identified in other models, raises questions about the company's response and whether a broader recall or safety bulletin will be issued for vehicles like ours. The vehicle’s failure has not only been a major inconvenience but also a safety concern, highlighting the need for urgent attention to address this defect.
Mfg Campaign: 11656943
Recall Date: Apr 26, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at approximately 55 MPH, the accelerator pedal was depressed and there was an abnormal banging sound coming from the rear of the vehicle and the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a dealer. The dealer determined that the engine had failed but was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was informed of the failure but informed the contact that the vehicle was no longer covered under warranty. The contact researched online and related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at approximately 55 MPH, the accelerator pedal was depressed and there was an abnormal banging sound coming from the rear of the vehicle and the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a dealer. The dealer determined that the engine had failed but was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was informed of the failure but informed the contact that the vehicle was no longer covered under warranty. The contact researched online and related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at approximately 55 MPH, the accelerator pedal was depressed and there was an abnormal banging sound coming from the rear of the vehicle and the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a dealer. The dealer determined that the engine had failed but was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was informed of the failure but informed the contact that the vehicle was no longer covered under warranty. The contact researched online and related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The failure mileage was approximately 90,000.
Mfg Campaign: 11656546
Recall Date: Apr 24, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at approximately 55 MPH, the accelerator pedal was depressed and there was an abnormal banging sound coming from the rear of the vehicle and the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a dealer. The dealer determined that the engine had failed but was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was informed of the failure but informed the contact that the vehicle was no longer covered under warranty. The contact researched online and related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at approximately 55 MPH, the accelerator pedal was depressed and there was an abnormal banging sound coming from the rear of the vehicle and the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a dealer. The dealer determined that the engine had failed but was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was informed of the failure but informed the contact that the vehicle was no longer covered under warranty. The contact researched online and related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at approximately 55 MPH, the accelerator pedal was depressed and there was an abnormal banging sound coming from the rear of the vehicle and the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a dealer. The dealer determined that the engine had failed but was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was informed of the failure but informed the contact that the vehicle was no longer covered under warranty. The contact researched online and related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The failure mileage was approximately 90,000.
Mfg Campaign: 11656546
Recall Date: Apr 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
We experienced catastrophic failure while driving the vehicle on the highway. It stopped working with no warning leaving our family stranded in the lane with heavy traffic all around us. The steering wheel would not move the car would not go in neutral and there was a burning smell coming from the hood. My kids were terrified. We had to wait for state police and a tow truck while praying that the cars behind us would stop in time. We are very lucky there was not an accident. The car is with the Chevy dealer now.
Corrective Action:
We experienced catastrophic failure while driving the vehicle on the highway. It stopped working with no warning leaving our family stranded in the lane with heavy traffic all around us. The steering wheel would not move the car would not go in neutral and there was a burning smell coming from the hood. My kids were terrified. We had to wait for state police and a tow truck while praying that the cars behind us would stop in time. We are very lucky there was not an accident. The car is with the Chevy dealer now.
Additional Notes:
We experienced catastrophic failure while driving the vehicle on the highway. It stopped working with no warning leaving our family stranded in the lane with heavy traffic all around us. The steering wheel would not move the car would not go in neutral and there was a burning smell coming from the hood. My kids were terrified. We had to wait for state police and a tow truck while praying that the cars behind us would stop in time. We are very lucky there was not an accident. The car is with the Chevy dealer now.
Mfg Campaign: 11655591
Recall Date: Apr 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
53,000 miles. While on highway, engine turned off completely. Coasted off the exit ramp into a parking lot. Engine started again with no issue. 2 days later: engine started knocking very loudly. Vehicle completely died while driving on street. No start, no crank, couldn't shift to neutral. Dash would turn on, but that was it.
Corrective Action:
53,000 miles. While on highway, engine turned off completely. Coasted off the exit ramp into a parking lot. Engine started again with no issue. 2 days later: engine started knocking very loudly. Vehicle completely died while driving on street. No start, no crank, couldn't shift to neutral. Dash would turn on, but that was it.
Additional Notes:
53,000 miles. While on highway, engine turned off completely. Coasted off the exit ramp into a parking lot. Engine started again with no issue. 2 days later: engine started knocking very loudly. Vehicle completely died while driving on street. No start, no crank, couldn't shift to neutral. Dash would turn on, but that was it.
Mfg Campaign: 11654615
Recall Date: Apr 14, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
6.2 engine with catastrophic engine failure. No warning prior to failure.
Corrective Action:
6.2 engine with catastrophic engine failure. No warning prior to failure.
Additional Notes:
6.2 engine with catastrophic engine failure. No warning prior to failure.
Mfg Campaign: 11648512
Recall Date: Mar 15, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving from work to the gym (03/04/25), I was stuck in traffic due to a wreck; when traffic started moving again, I didn't. It was like it was in neutral and was just sitting there revving the engine. It finally started moving but clearly not functioning properly. A few miles later the Check Engine light came on with a "Reduced Acceleration Drive with Care" message displayed on the dash. I limped it into the parking lot and as I tried to back into a parking space the vehicle stalled and put itself in park. Finally was able to get it into a parking space to wait for a tow truck to have it towed back to the dealership. Chevy dealership has informed us that it needs a torque converter and a valve body (03/06/25) and they will create a "SPAC case" with GM as it is still under power train warranty. No eta on parts. Supposed to hear from Hertz on a rental (no more than $45 coverage a day; so likely not going to get a similar vehicle as a rental); no further news as of today 03/07/25. We bought the vehicle less than a month ago and haven't even made the first payment (other than the down payment); looks like that will occur and we won't even have a car to show for it.
Corrective Action:
While driving from work to the gym (03/04/25), I was stuck in traffic due to a wreck; when traffic started moving again, I didn't. It was like it was in neutral and was just sitting there revving the engine. It finally started moving but clearly not functioning properly. A few miles later the Check Engine light came on with a "Reduced Acceleration Drive with Care" message displayed on the dash. I limped it into the parking lot and as I tried to back into a parking space the vehicle stalled and put itself in park. Finally was able to get it into a parking space to wait for a tow truck to have it towed back to the dealership. Chevy dealership has informed us that it needs a torque converter and a valve body (03/06/25) and they will create a "SPAC case" with GM as it is still under power train warranty. No eta on parts. Supposed to hear from Hertz on a rental (no more than $45 coverage a day; so likely not going to get a similar vehicle as a rental); no further news as of today 03/07/25. We bought the vehicle less than a month ago and haven't even made the first payment (other than the down payment); looks like that will occur and we won't even have a car to show for it.
Additional Notes:
While driving from work to the gym (03/04/25), I was stuck in traffic due to a wreck; when traffic started moving again, I didn't. It was like it was in neutral and was just sitting there revving the engine. It finally started moving but clearly not functioning properly. A few miles later the Check Engine light came on with a "Reduced Acceleration Drive with Care" message displayed on the dash. I limped it into the parking lot and as I tried to back into a parking space the vehicle stalled and put itself in park. Finally was able to get it into a parking space to wait for a tow truck to have it towed back to the dealership. Chevy dealership has informed us that it needs a torque converter and a valve body (03/06/25) and they will create a "SPAC case" with GM as it is still under power train warranty. No eta on parts. Supposed to hear from Hertz on a rental (no more than $45 coverage a day; so likely not going to get a similar vehicle as a rental); no further news as of today 03/07/25. We bought the vehicle less than a month ago and haven't even made the first payment (other than the down payment); looks like that will occur and we won't even have a car to show for it.
Mfg Campaign: 11646946
Recall Date: Mar 7, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS DRIVING HOME AT HIGHWAY, I HEAR NOISE SCRAPPING NOISE FROM UNEVEN PAVEMENT AND ROLL OVER SPEED BUMP AND A PIECE OF METAL LIKE U SHAPE FELT OFF. WHEN I GET HOME, INSPECTED I SAW MY VEHICLE FUEL TANK HAGGING ON ONE SIDE. FOR SAFETY TO PREVENT TANK TO FELT OFF I HAVE TO GET A STRAP TO SECURE IT THE TANK TO THE FRANME .
Corrective Action:
I WAS DRIVING HOME AT HIGHWAY, I HEAR NOISE SCRAPPING NOISE FROM UNEVEN PAVEMENT AND ROLL OVER SPEED BUMP AND A PIECE OF METAL LIKE U SHAPE FELT OFF. WHEN I GET HOME, INSPECTED I SAW MY VEHICLE FUEL TANK HAGGING ON ONE SIDE. FOR SAFETY TO PREVENT TANK TO FELT OFF I HAVE TO GET A STRAP TO SECURE IT THE TANK TO THE FRANME .
Additional Notes:
I WAS DRIVING HOME AT HIGHWAY, I HEAR NOISE SCRAPPING NOISE FROM UNEVEN PAVEMENT AND ROLL OVER SPEED BUMP AND A PIECE OF METAL LIKE U SHAPE FELT OFF. WHEN I GET HOME, INSPECTED I SAW MY VEHICLE FUEL TANK HAGGING ON ONE SIDE. FOR SAFETY TO PREVENT TANK TO FELT OFF I HAVE TO GET A STRAP TO SECURE IT THE TANK TO THE FRANME .
Mfg Campaign: 11645877
Recall Date: Mar 2, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS DRIVING HOME AT HIGHWAY, I HEAR NOISE SCRAPPING NOISE FROM UNEVEN PAVEMENT AND ROLL OVER SPEED BUMP AND A PIECE OF METAL LIKE U SHAPE FELT OFF. WHEN I GET HOME, INSPECTED I SAW MY VEHICLE FUEL TANK HAGGING ON ONE SIDE. FOR SAFETY TO PREVENT TANK TO FELT OFF I HAVE TO GET A STRAP TO SECURE IT THE TANK TO THE FRANME .
Corrective Action:
I WAS DRIVING HOME AT HIGHWAY, I HEAR NOISE SCRAPPING NOISE FROM UNEVEN PAVEMENT AND ROLL OVER SPEED BUMP AND A PIECE OF METAL LIKE U SHAPE FELT OFF. WHEN I GET HOME, INSPECTED I SAW MY VEHICLE FUEL TANK HAGGING ON ONE SIDE. FOR SAFETY TO PREVENT TANK TO FELT OFF I HAVE TO GET A STRAP TO SECURE IT THE TANK TO THE FRANME .
Additional Notes:
I WAS DRIVING HOME AT HIGHWAY, I HEAR NOISE SCRAPPING NOISE FROM UNEVEN PAVEMENT AND ROLL OVER SPEED BUMP AND A PIECE OF METAL LIKE U SHAPE FELT OFF. WHEN I GET HOME, INSPECTED I SAW MY VEHICLE FUEL TANK HAGGING ON ONE SIDE. FOR SAFETY TO PREVENT TANK TO FELT OFF I HAVE TO GET A STRAP TO SECURE IT THE TANK TO THE FRANME .
Mfg Campaign: 11645877
Recall Date: Mar 2, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My two children and I were traveling to another state and had been driving about 2 hours when the engine in my 2022 Suburban suddenly quit working while I was in the middle of a highway. I had just accelerated and merged onto a multi-lane highway moving all the way to the far left lane when my engine completely went quiet and seemed to quit working. The car all of a sudden shifted into Neutral and started losing speed. I had to put my hazard lights on and cross back across the lanes to get back over to the emergency lane on the right all while losing speed. We were all pretty scared because the Suburban just seemed to quit working and wasn't responding. I'm thankful we were able to get safely to the emergency lane before the car completely stopped. Once I was in the emergency lane, I tried to see if the car would go back into Drive position but it would not. I turned the car off and waited about a minute and tried to power it back on but the only thing that worked was the electrical stuff in the car (the screen for my dashboard and car play/nav system) and the engine remained quiet. Once the tow truck arrived an hour later, the worker tried to jump the engine but it did not respond. It was obviously scary and has been a huge inconvenience but it also left us in a very unfortunate situation because we were in a different state and did not know the area or anyone nearby that could come and pick us up once the tow truck arrived. I was pretty much stranded with my 2 daughters and all of our luggage in a different state on the side of the road.
Corrective Action:
My two children and I were traveling to another state and had been driving about 2 hours when the engine in my 2022 Suburban suddenly quit working while I was in the middle of a highway. I had just accelerated and merged onto a multi-lane highway moving all the way to the far left lane when my engine completely went quiet and seemed to quit working. The car all of a sudden shifted into Neutral and started losing speed. I had to put my hazard lights on and cross back across the lanes to get back over to the emergency lane on the right all while losing speed. We were all pretty scared because the Suburban just seemed to quit working and wasn't responding. I'm thankful we were able to get safely to the emergency lane before the car completely stopped. Once I was in the emergency lane, I tried to see if the car would go back into Drive position but it would not. I turned the car off and waited about a minute and tried to power it back on but the only thing that worked was the electrical stuff in the car (the screen for my dashboard and car play/nav system) and the engine remained quiet. Once the tow truck arrived an hour later, the worker tried to jump the engine but it did not respond. It was obviously scary and has been a huge inconvenience but it also left us in a very unfortunate situation because we were in a different state and did not know the area or anyone nearby that could come and pick us up once the tow truck arrived. I was pretty much stranded with my 2 daughters and all of our luggage in a different state on the side of the road.
Additional Notes:
My two children and I were traveling to another state and had been driving about 2 hours when the engine in my 2022 Suburban suddenly quit working while I was in the middle of a highway. I had just accelerated and merged onto a multi-lane highway moving all the way to the far left lane when my engine completely went quiet and seemed to quit working. The car all of a sudden shifted into Neutral and started losing speed. I had to put my hazard lights on and cross back across the lanes to get back over to the emergency lane on the right all while losing speed. We were all pretty scared because the Suburban just seemed to quit working and wasn't responding. I'm thankful we were able to get safely to the emergency lane before the car completely stopped. Once I was in the emergency lane, I tried to see if the car would go back into Drive position but it would not. I turned the car off and waited about a minute and tried to power it back on but the only thing that worked was the electrical stuff in the car (the screen for my dashboard and car play/nav system) and the engine remained quiet. Once the tow truck arrived an hour later, the worker tried to jump the engine but it did not respond. It was obviously scary and has been a huge inconvenience but it also left us in a very unfortunate situation because we were in a different state and did not know the area or anyone nearby that could come and pick us up once the tow truck arrived. I was pretty much stranded with my 2 daughters and all of our luggage in a different state on the side of the road.
Mfg Campaign: 11643781
Recall Date: Feb 19, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The “add engine oil” light kept coming on and I initially thought it was because they forgot to reset it after my oil change because my car wasn’t reading it was due for one. I came to find out that my car is likely burning excess oil, according to the dealership, since all of the oil was gone. GM says that it’s normal to burn oil and as long as it’s up to 2 quarts between oil changes it’s fine. The dealership recommended that I get oil consumption test and sometimes it burned more oil than normal and other times it did not. We had to go every 1,000 miles which was an issue because it’s our main vehicle for family transportation and sometimes I would have to go under 1,000 miles because we needed it for a longer trip and would be over if waited until we got back. Also, my engine fan was making a very loud noise that would run for a while after my car was turned off and I was told multiple times it was fine until one time they checked it and it was indeed an engine malfunction and my engine would overheat when I went above a certain speed. The first fix wasn’t right and had to go back. I wasn’t burning enough oil to warrant GM to do anything.
Corrective Action:
The “add engine oil” light kept coming on and I initially thought it was because they forgot to reset it after my oil change because my car wasn’t reading it was due for one. I came to find out that my car is likely burning excess oil, according to the dealership, since all of the oil was gone. GM says that it’s normal to burn oil and as long as it’s up to 2 quarts between oil changes it’s fine. The dealership recommended that I get oil consumption test and sometimes it burned more oil than normal and other times it did not. We had to go every 1,000 miles which was an issue because it’s our main vehicle for family transportation and sometimes I would have to go under 1,000 miles because we needed it for a longer trip and would be over if waited until we got back. Also, my engine fan was making a very loud noise that would run for a while after my car was turned off and I was told multiple times it was fine until one time they checked it and it was indeed an engine malfunction and my engine would overheat when I went above a certain speed. The first fix wasn’t right and had to go back. I wasn’t burning enough oil to warrant GM to do anything.
Additional Notes:
The “add engine oil” light kept coming on and I initially thought it was because they forgot to reset it after my oil change because my car wasn’t reading it was due for one. I came to find out that my car is likely burning excess oil, according to the dealership, since all of the oil was gone. GM says that it’s normal to burn oil and as long as it’s up to 2 quarts between oil changes it’s fine. The dealership recommended that I get oil consumption test and sometimes it burned more oil than normal and other times it did not. We had to go every 1,000 miles which was an issue because it’s our main vehicle for family transportation and sometimes I would have to go under 1,000 miles because we needed it for a longer trip and would be over if waited until we got back. Also, my engine fan was making a very loud noise that would run for a while after my car was turned off and I was told multiple times it was fine until one time they checked it and it was indeed an engine malfunction and my engine would overheat when I went above a certain speed. The first fix wasn’t right and had to go back. I wasn’t burning enough oil to warrant GM to do anything.
Mfg Campaign: 11642627
Recall Date: Feb 13, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The “add engine oil” light kept coming on and I initially thought it was because they forgot to reset it after my oil change because my car wasn’t reading it was due for one. I came to find out that my car is likely burning excess oil, according to the dealership, since all of the oil was gone. GM says that it’s normal to burn oil and as long as it’s up to 2 quarts between oil changes it’s fine. The dealership recommended that I get oil consumption test and sometimes it burned more oil than normal and other times it did not. We had to go every 1,000 miles which was an issue because it’s our main vehicle for family transportation and sometimes I would have to go under 1,000 miles because we needed it for a longer trip and would be over if waited until we got back. Also, my engine fan was making a very loud noise that would run for a while after my car was turned off and I was told multiple times it was fine until one time they checked it and it was indeed an engine malfunction and my engine would overheat when I went above a certain speed. The first fix wasn’t right and had to go back. I wasn’t burning enough oil to warrant GM to do anything.
Corrective Action:
The “add engine oil” light kept coming on and I initially thought it was because they forgot to reset it after my oil change because my car wasn’t reading it was due for one. I came to find out that my car is likely burning excess oil, according to the dealership, since all of the oil was gone. GM says that it’s normal to burn oil and as long as it’s up to 2 quarts between oil changes it’s fine. The dealership recommended that I get oil consumption test and sometimes it burned more oil than normal and other times it did not. We had to go every 1,000 miles which was an issue because it’s our main vehicle for family transportation and sometimes I would have to go under 1,000 miles because we needed it for a longer trip and would be over if waited until we got back. Also, my engine fan was making a very loud noise that would run for a while after my car was turned off and I was told multiple times it was fine until one time they checked it and it was indeed an engine malfunction and my engine would overheat when I went above a certain speed. The first fix wasn’t right and had to go back. I wasn’t burning enough oil to warrant GM to do anything.
Additional Notes:
The “add engine oil” light kept coming on and I initially thought it was because they forgot to reset it after my oil change because my car wasn’t reading it was due for one. I came to find out that my car is likely burning excess oil, according to the dealership, since all of the oil was gone. GM says that it’s normal to burn oil and as long as it’s up to 2 quarts between oil changes it’s fine. The dealership recommended that I get oil consumption test and sometimes it burned more oil than normal and other times it did not. We had to go every 1,000 miles which was an issue because it’s our main vehicle for family transportation and sometimes I would have to go under 1,000 miles because we needed it for a longer trip and would be over if waited until we got back. Also, my engine fan was making a very loud noise that would run for a while after my car was turned off and I was told multiple times it was fine until one time they checked it and it was indeed an engine malfunction and my engine would overheat when I went above a certain speed. The first fix wasn’t right and had to go back. I wasn’t burning enough oil to warrant GM to do anything.
Mfg Campaign: 11642627
Recall Date: Feb 13, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failure while driving.
Corrective Action:
Engine failure while driving.
Additional Notes:
Engine failure while driving.
Mfg Campaign: 11640642
Recall Date: Feb 4, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
As I was driving, in July of 2024. I noticed that that I had a traction control system warning on my dashboard. I didn’t think of it to been serious. Then all sudden the engine kind stalled. So the car wasn’t going passed 40 miles per hour. So I managed to take it to dealership. Once there the technician mentioned to me that I wasn’t alone with this type of engine failure. He added and showed me another suburban with the issue. He said that the engine needs to be completely replaced. Because there is metal in the the oil pan. He added the cost of the repair would be $8000 to $12000. So that’s when I decided to take the car to the automation Chevy dealership. They confirmed the issue and charged me $8200 to fix it. I really expected GM to cover the cost. But I was that they would not. Upon further research I found out that that many people had the same engine issue. I am hoping that the government should take action to investigate these engines failures. I think GM failed his customers especially in the COVID era of 21 and 22. Thx
Corrective Action:
As I was driving, in July of 2024. I noticed that that I had a traction control system warning on my dashboard. I didn’t think of it to been serious. Then all sudden the engine kind stalled. So the car wasn’t going passed 40 miles per hour. So I managed to take it to dealership. Once there the technician mentioned to me that I wasn’t alone with this type of engine failure. He added and showed me another suburban with the issue. He said that the engine needs to be completely replaced. Because there is metal in the the oil pan. He added the cost of the repair would be $8000 to $12000. So that’s when I decided to take the car to the automation Chevy dealership. They confirmed the issue and charged me $8200 to fix it. I really expected GM to cover the cost. But I was that they would not. Upon further research I found out that that many people had the same engine issue. I am hoping that the government should take action to investigate these engines failures. I think GM failed his customers especially in the COVID era of 21 and 22. Thx
Additional Notes:
As I was driving, in July of 2024. I noticed that that I had a traction control system warning on my dashboard. I didn’t think of it to been serious. Then all sudden the engine kind stalled. So the car wasn’t going passed 40 miles per hour. So I managed to take it to dealership. Once there the technician mentioned to me that I wasn’t alone with this type of engine failure. He added and showed me another suburban with the issue. He said that the engine needs to be completely replaced. Because there is metal in the the oil pan. He added the cost of the repair would be $8000 to $12000. So that’s when I decided to take the car to the automation Chevy dealership. They confirmed the issue and charged me $8200 to fix it. I really expected GM to cover the cost. But I was that they would not. Upon further research I found out that that many people had the same engine issue. I am hoping that the government should take action to investigate these engines failures. I think GM failed his customers especially in the COVID era of 21 and 22. Thx
Mfg Campaign: 11639574
Recall Date: Jan 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
6.2 liter engine that seized without prior warning or indication. Has been blown up since 12/24/24. Vehicle is currently sitting at the Chevy dealer. Dealer has stated the engine failure was solely seized connecting rod bearings. GM has denied the claim stating the vehicles has 62,000 miles on it, putting it 2,000 miles out of warranty. Numerous calls and emails to GM directly. Dealer claims no one has reached out to them from GM since warranty declined. GM is stating the dealer hasn’t responded to them and that there isn’t anything they can do at this time. GM is also refusing to purchase the vehicle back.
Corrective Action:
6.2 liter engine that seized without prior warning or indication. Has been blown up since 12/24/24. Vehicle is currently sitting at the Chevy dealer. Dealer has stated the engine failure was solely seized connecting rod bearings. GM has denied the claim stating the vehicles has 62,000 miles on it, putting it 2,000 miles out of warranty. Numerous calls and emails to GM directly. Dealer claims no one has reached out to them from GM since warranty declined. GM is stating the dealer hasn’t responded to them and that there isn’t anything they can do at this time. GM is also refusing to purchase the vehicle back.
Additional Notes:
6.2 liter engine that seized without prior warning or indication. Has been blown up since 12/24/24. Vehicle is currently sitting at the Chevy dealer. Dealer has stated the engine failure was solely seized connecting rod bearings. GM has denied the claim stating the vehicles has 62,000 miles on it, putting it 2,000 miles out of warranty. Numerous calls and emails to GM directly. Dealer claims no one has reached out to them from GM since warranty declined. GM is stating the dealer hasn’t responded to them and that there isn’t anything they can do at this time. GM is also refusing to purchase the vehicle back.
Mfg Campaign: 11639740
Recall Date: Jan 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving my vehicle, it suddenly shook, a vibration started, and then the car began misfiring. It wouldn’t accelerate, kept shaking, and several warning lights appeared on the dashboard, such as Engine, Traction, and ESC. At that time, I was with my two sons, aged [XXX] and [XXX] . We were turning onto an empty and quiet street, so our safety was not at risk. However, if this had happened in heavy traffic, it could have posed a significant danger, as the vehicle’s power dropped dramatically, and it all happened very suddenly. I took the car to a mechanic. Initially, the fuel injector was replaced, but the problem persisted, and the mechanic recommended an engine replacement. After that, I went to an authorized service center, and they also recommended an engine replacement. I purchased a new engine from Chevrolet and had the mechanic install it. The mechanic told me that this is a common issue and mentioned that two other Suburban engines were replaced this year. My next complaint will also be related to my second vehicle, which is the same model Suburban, experiencing similar issues. I own two 2022 Suburbans, and both have had their engines replaced in the past two months. The removed engines were sent to Chevrolet, but I have not received any information regarding their condition or the cause of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While driving my vehicle, it suddenly shook, a vibration started, and then the car began misfiring. It wouldn’t accelerate, kept shaking, and several warning lights appeared on the dashboard, such as Engine, Traction, and ESC. At that time, I was with my two sons, aged [XXX] and [XXX] . We were turning onto an empty and quiet street, so our safety was not at risk. However, if this had happened in heavy traffic, it could have posed a significant danger, as the vehicle’s power dropped dramatically, and it all happened very suddenly. I took the car to a mechanic. Initially, the fuel injector was replaced, but the problem persisted, and the mechanic recommended an engine replacement. After that, I went to an authorized service center, and they also recommended an engine replacement. I purchased a new engine from Chevrolet and had the mechanic install it. The mechanic told me that this is a common issue and mentioned that two other Suburban engines were replaced this year. My next complaint will also be related to my second vehicle, which is the same model Suburban, experiencing similar issues. I own two 2022 Suburbans, and both have had their engines replaced in the past two months. The removed engines were sent to Chevrolet, but I have not received any information regarding their condition or the cause of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While driving my vehicle, it suddenly shook, a vibration started, and then the car began misfiring. It wouldn’t accelerate, kept shaking, and several warning lights appeared on the dashboard, such as Engine, Traction, and ESC. At that time, I was with my two sons, aged [XXX] and [XXX] . We were turning onto an empty and quiet street, so our safety was not at risk. However, if this had happened in heavy traffic, it could have posed a significant danger, as the vehicle’s power dropped dramatically, and it all happened very suddenly. I took the car to a mechanic. Initially, the fuel injector was replaced, but the problem persisted, and the mechanic recommended an engine replacement. After that, I went to an authorized service center, and they also recommended an engine replacement. I purchased a new engine from Chevrolet and had the mechanic install it. The mechanic told me that this is a common issue and mentioned that two other Suburban engines were replaced this year. My next complaint will also be related to my second vehicle, which is the same model Suburban, experiencing similar issues. I own two 2022 Suburbans, and both have had their engines replaced in the past two months. The removed engines were sent to Chevrolet, but I have not received any information regarding their condition or the cause of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11638186
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving my vehicle, it suddenly shook, a vibration started, and then the car began misfiring. I own two Chevrolet Suburbans, and since the same issue had happened before with the other one, I was more experienced this time. However, this time, there were also unusual noises coming from the vehicle. It wouldn’t accelerate, kept shaking, and multiple warning lights appeared on the dashboard, such as Engine, Traction, and ESC. The issue occurred as I tried to move forward after waiting at a red light. Since I had experienced this problem before, I immediately pulled over to a safe spot, ensuring our safety. I took the car to a different nearby mechanic. The mechanic stated that this is a common problem with these vehicles and that they encounter it quite often. I explained the previous incident I had experienced. The mechanic confirmed that the engine needed to be replaced. I purchased a new engine from Chevrolet and had it installed by the mechanic. I have already submitted a complaint to you regarding my other vehicle, which is the same model and year. I own two 2022 Suburbans, and both had their engines replaced within the past two months. The removed engines were sent to Chevrolet, but I have not received any information regarding the condition or cause of failure.
Corrective Action:
While driving my vehicle, it suddenly shook, a vibration started, and then the car began misfiring. I own two Chevrolet Suburbans, and since the same issue had happened before with the other one, I was more experienced this time. However, this time, there were also unusual noises coming from the vehicle. It wouldn’t accelerate, kept shaking, and multiple warning lights appeared on the dashboard, such as Engine, Traction, and ESC. The issue occurred as I tried to move forward after waiting at a red light. Since I had experienced this problem before, I immediately pulled over to a safe spot, ensuring our safety. I took the car to a different nearby mechanic. The mechanic stated that this is a common problem with these vehicles and that they encounter it quite often. I explained the previous incident I had experienced. The mechanic confirmed that the engine needed to be replaced. I purchased a new engine from Chevrolet and had it installed by the mechanic. I have already submitted a complaint to you regarding my other vehicle, which is the same model and year. I own two 2022 Suburbans, and both had their engines replaced within the past two months. The removed engines were sent to Chevrolet, but I have not received any information regarding the condition or cause of failure.
Additional Notes:
While driving my vehicle, it suddenly shook, a vibration started, and then the car began misfiring. I own two Chevrolet Suburbans, and since the same issue had happened before with the other one, I was more experienced this time. However, this time, there were also unusual noises coming from the vehicle. It wouldn’t accelerate, kept shaking, and multiple warning lights appeared on the dashboard, such as Engine, Traction, and ESC. The issue occurred as I tried to move forward after waiting at a red light. Since I had experienced this problem before, I immediately pulled over to a safe spot, ensuring our safety. I took the car to a different nearby mechanic. The mechanic stated that this is a common problem with these vehicles and that they encounter it quite often. I explained the previous incident I had experienced. The mechanic confirmed that the engine needed to be replaced. I purchased a new engine from Chevrolet and had it installed by the mechanic. I have already submitted a complaint to you regarding my other vehicle, which is the same model and year. I own two 2022 Suburbans, and both had their engines replaced within the past two months. The removed engines were sent to Chevrolet, but I have not received any information regarding the condition or cause of failure.
Mfg Campaign: 11638187
Recall Date: Jan 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine seized while driving. Broke down in middle of the highway with children in the car.
Corrective Action:
Engine seized while driving. Broke down in middle of the highway with children in the car.
Additional Notes:
Engine seized while driving. Broke down in middle of the highway with children in the car.
Mfg Campaign: 11637985
Recall Date: Jan 23, 2025
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