Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
Consumer Complaints
84 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
High pressure pump failed at 73000 miles.
Corrective Action:
High pressure pump failed at 73000 miles.
Additional Notes:
High pressure pump failed at 73000 miles.
Mfg Campaign: 11638133
Recall Date: Jan 23, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failure, losing engine coolant and engine oil. After change oil, roughly 1500 miles, engine losses about 3-4qts of oil.
Corrective Action:
Engine failure, losing engine coolant and engine oil. After change oil, roughly 1500 miles, engine losses about 3-4qts of oil.
Additional Notes:
Engine failure, losing engine coolant and engine oil. After change oil, roughly 1500 miles, engine losses about 3-4qts of oil.
Mfg Campaign: 11637092
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Engine failure, losing engine coolant and engine oil. After change oil, roughly 1500 miles, engine losses about 3-4qts of oil.
Corrective Action:
Engine failure, losing engine coolant and engine oil. After change oil, roughly 1500 miles, engine losses about 3-4qts of oil.
Additional Notes:
Engine failure, losing engine coolant and engine oil. After change oil, roughly 1500 miles, engine losses about 3-4qts of oil.
Mfg Campaign: 11637092
Recall Date: Jan 20, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On 12/28/2024, while accelerating on the highway, I received without warning a reduced engine power warning and the RPM's were racing when I depressed the gas pedal. I was in moderate traffic in excess of 55 MPH and had difficulty safely making it to the right shoulder of the roadway as traffic was passing by at a greater rate of speed than I was able to travel. The vehicle would not go more than 30-35 MPH and it would not go into reverse after I was able to make it to a safe location. It was towed to a local dealership where I was later advised it was a transmission issue (valve body). The vehicle remains at the dealership awaiting repair as there is a large backorder for the valve body (I was told 8 at this point).
Corrective Action:
On 12/28/2024, while accelerating on the highway, I received without warning a reduced engine power warning and the RPM's were racing when I depressed the gas pedal. I was in moderate traffic in excess of 55 MPH and had difficulty safely making it to the right shoulder of the roadway as traffic was passing by at a greater rate of speed than I was able to travel. The vehicle would not go more than 30-35 MPH and it would not go into reverse after I was able to make it to a safe location. It was towed to a local dealership where I was later advised it was a transmission issue (valve body). The vehicle remains at the dealership awaiting repair as there is a large backorder for the valve body (I was told 8 at this point).
Additional Notes:
On 12/28/2024, while accelerating on the highway, I received without warning a reduced engine power warning and the RPM's were racing when I depressed the gas pedal. I was in moderate traffic in excess of 55 MPH and had difficulty safely making it to the right shoulder of the roadway as traffic was passing by at a greater rate of speed than I was able to travel. The vehicle would not go more than 30-35 MPH and it would not go into reverse after I was able to make it to a safe location. It was towed to a local dealership where I was later advised it was a transmission issue (valve body). The vehicle remains at the dealership awaiting repair as there is a large backorder for the valve body (I was told 8 at this point).
Mfg Campaign: 11636621
Recall Date: Jan 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE TRANSMISSION BANGS AT 50-65MPH SO MUCH SO THAT THE VEHICLE GOES INTO LIMP MODE. CODE APPEAR ON DASH, MUST SHUT TRUCK OFF AND WAIT ON SIDE OF ROAD TIL GOES BACK TO NORMAL IDLE. RESTART VEHICLE, THE ENGINE LIGHT STAYS ON FOR THE NEXT 3 STARTS THEN CLEARS TIL IT HAPPENS AGAIN.
Corrective Action:
VEHICLE TRANSMISSION BANGS AT 50-65MPH SO MUCH SO THAT THE VEHICLE GOES INTO LIMP MODE. CODE APPEAR ON DASH, MUST SHUT TRUCK OFF AND WAIT ON SIDE OF ROAD TIL GOES BACK TO NORMAL IDLE. RESTART VEHICLE, THE ENGINE LIGHT STAYS ON FOR THE NEXT 3 STARTS THEN CLEARS TIL IT HAPPENS AGAIN.
Additional Notes:
VEHICLE TRANSMISSION BANGS AT 50-65MPH SO MUCH SO THAT THE VEHICLE GOES INTO LIMP MODE. CODE APPEAR ON DASH, MUST SHUT TRUCK OFF AND WAIT ON SIDE OF ROAD TIL GOES BACK TO NORMAL IDLE. RESTART VEHICLE, THE ENGINE LIGHT STAYS ON FOR THE NEXT 3 STARTS THEN CLEARS TIL IT HAPPENS AGAIN.
Mfg Campaign: 11626024
Recall Date: Nov 18, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While traveling back from Labor Day Weekend on [XXX], I was driving in the Dallas Fort Worth area when I experienced loss of power to our vehicle on a major highway [XXX] and [XXX] ) and directly on a bridge with my entire family in the vehicle (4 kids and all of our luggage). It was a very dangerous and scary situation. We had to wait one hour for a tow truck to come and take my vehicle to the closest GM dealership. I was left stranded, 3 hours from my home with my four children and luggage. The Chevrolet dealership contacted me 9 days later and informed me the technician looked at the vehicle and determined the engine was locked up/seized. It would take 9 months to get the vehicle back into the shop to determine what caused the issue and then take 6-12 months for a new engine. I have a family of 6 and I'm left car-less for two years. Yet I still have to make the monthly payment on a vehicle that I won't be driving or be in possession of. MY BIGGEST ISSUE: GM has known that they have had engine issues for many years. Particularly, with Dynamic Fuel Management causing lifter issues which leads to engine failure, yet never disclosed this to me when I purchased the vehicle. Furthermore, they never disclosed that the issue was so prevalent that motors were back ordered for over a year. Consumers are being misled into spending their hard earned money on vehicles that have major mechanical design flaws known to the manufacturer. Once the mechanical flaw is realized, the vehicle can't be repaired for up to two years. Hiding this data from consumers should be criminal. Furthermore, General Motors to this point has been no help, with the GM customer satisfaction team telling us they can't do anything until a dealer diagnosis the issue, and the dealer stating they can't diagnose the issue until May of next year, at which time they would then look to order the motor which will take 9-12 months to deliver and install. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While traveling back from Labor Day Weekend on [XXX], I was driving in the Dallas Fort Worth area when I experienced loss of power to our vehicle on a major highway [XXX] and [XXX] ) and directly on a bridge with my entire family in the vehicle (4 kids and all of our luggage). It was a very dangerous and scary situation. We had to wait one hour for a tow truck to come and take my vehicle to the closest GM dealership. I was left stranded, 3 hours from my home with my four children and luggage. The Chevrolet dealership contacted me 9 days later and informed me the technician looked at the vehicle and determined the engine was locked up/seized. It would take 9 months to get the vehicle back into the shop to determine what caused the issue and then take 6-12 months for a new engine. I have a family of 6 and I'm left car-less for two years. Yet I still have to make the monthly payment on a vehicle that I won't be driving or be in possession of. MY BIGGEST ISSUE: GM has known that they have had engine issues for many years. Particularly, with Dynamic Fuel Management causing lifter issues which leads to engine failure, yet never disclosed this to me when I purchased the vehicle. Furthermore, they never disclosed that the issue was so prevalent that motors were back ordered for over a year. Consumers are being misled into spending their hard earned money on vehicles that have major mechanical design flaws known to the manufacturer. Once the mechanical flaw is realized, the vehicle can't be repaired for up to two years. Hiding this data from consumers should be criminal. Furthermore, General Motors to this point has been no help, with the GM customer satisfaction team telling us they can't do anything until a dealer diagnosis the issue, and the dealer stating they can't diagnose the issue until May of next year, at which time they would then look to order the motor which will take 9-12 months to deliver and install. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While traveling back from Labor Day Weekend on [XXX], I was driving in the Dallas Fort Worth area when I experienced loss of power to our vehicle on a major highway [XXX] and [XXX] ) and directly on a bridge with my entire family in the vehicle (4 kids and all of our luggage). It was a very dangerous and scary situation. We had to wait one hour for a tow truck to come and take my vehicle to the closest GM dealership. I was left stranded, 3 hours from my home with my four children and luggage. The Chevrolet dealership contacted me 9 days later and informed me the technician looked at the vehicle and determined the engine was locked up/seized. It would take 9 months to get the vehicle back into the shop to determine what caused the issue and then take 6-12 months for a new engine. I have a family of 6 and I'm left car-less for two years. Yet I still have to make the monthly payment on a vehicle that I won't be driving or be in possession of. MY BIGGEST ISSUE: GM has known that they have had engine issues for many years. Particularly, with Dynamic Fuel Management causing lifter issues which leads to engine failure, yet never disclosed this to me when I purchased the vehicle. Furthermore, they never disclosed that the issue was so prevalent that motors were back ordered for over a year. Consumers are being misled into spending their hard earned money on vehicles that have major mechanical design flaws known to the manufacturer. Once the mechanical flaw is realized, the vehicle can't be repaired for up to two years. Hiding this data from consumers should be criminal. Furthermore, General Motors to this point has been no help, with the GM customer satisfaction team telling us they can't do anything until a dealer diagnosis the issue, and the dealer stating they can't diagnose the issue until May of next year, at which time they would then look to order the motor which will take 9-12 months to deliver and install. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11614502
Recall Date: Sep 13, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While traveling back from Labor Day Weekend on [XXX], I was driving in the Dallas Fort Worth area when I experienced loss of power to our vehicle on a major highway [XXX] and [XXX] ) and directly on a bridge with my entire family in the vehicle (4 kids and all of our luggage). It was a very dangerous and scary situation. We had to wait one hour for a tow truck to come and take my vehicle to the closest GM dealership. I was left stranded, 3 hours from my home with my four children and luggage. The Chevrolet dealership contacted me 9 days later and informed me the technician looked at the vehicle and determined the engine was locked up/seized. It would take 9 months to get the vehicle back into the shop to determine what caused the issue and then take 6-12 months for a new engine. I have a family of 6 and I'm left car-less for two years. Yet I still have to make the monthly payment on a vehicle that I won't be driving or be in possession of. MY BIGGEST ISSUE: GM has known that they have had engine issues for many years. Particularly, with Dynamic Fuel Management causing lifter issues which leads to engine failure, yet never disclosed this to me when I purchased the vehicle. Furthermore, they never disclosed that the issue was so prevalent that motors were back ordered for over a year. Consumers are being misled into spending their hard earned money on vehicles that have major mechanical design flaws known to the manufacturer. Once the mechanical flaw is realized, the vehicle can't be repaired for up to two years. Hiding this data from consumers should be criminal. Furthermore, General Motors to this point has been no help, with the GM customer satisfaction team telling us they can't do anything until a dealer diagnosis the issue, and the dealer stating they can't diagnose the issue until May of next year, at which time they would then look to order the motor which will take 9-12 months to deliver and install. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While traveling back from Labor Day Weekend on [XXX], I was driving in the Dallas Fort Worth area when I experienced loss of power to our vehicle on a major highway [XXX] and [XXX] ) and directly on a bridge with my entire family in the vehicle (4 kids and all of our luggage). It was a very dangerous and scary situation. We had to wait one hour for a tow truck to come and take my vehicle to the closest GM dealership. I was left stranded, 3 hours from my home with my four children and luggage. The Chevrolet dealership contacted me 9 days later and informed me the technician looked at the vehicle and determined the engine was locked up/seized. It would take 9 months to get the vehicle back into the shop to determine what caused the issue and then take 6-12 months for a new engine. I have a family of 6 and I'm left car-less for two years. Yet I still have to make the monthly payment on a vehicle that I won't be driving or be in possession of. MY BIGGEST ISSUE: GM has known that they have had engine issues for many years. Particularly, with Dynamic Fuel Management causing lifter issues which leads to engine failure, yet never disclosed this to me when I purchased the vehicle. Furthermore, they never disclosed that the issue was so prevalent that motors were back ordered for over a year. Consumers are being misled into spending their hard earned money on vehicles that have major mechanical design flaws known to the manufacturer. Once the mechanical flaw is realized, the vehicle can't be repaired for up to two years. Hiding this data from consumers should be criminal. Furthermore, General Motors to this point has been no help, with the GM customer satisfaction team telling us they can't do anything until a dealer diagnosis the issue, and the dealer stating they can't diagnose the issue until May of next year, at which time they would then look to order the motor which will take 9-12 months to deliver and install. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While traveling back from Labor Day Weekend on [XXX], I was driving in the Dallas Fort Worth area when I experienced loss of power to our vehicle on a major highway [XXX] and [XXX] ) and directly on a bridge with my entire family in the vehicle (4 kids and all of our luggage). It was a very dangerous and scary situation. We had to wait one hour for a tow truck to come and take my vehicle to the closest GM dealership. I was left stranded, 3 hours from my home with my four children and luggage. The Chevrolet dealership contacted me 9 days later and informed me the technician looked at the vehicle and determined the engine was locked up/seized. It would take 9 months to get the vehicle back into the shop to determine what caused the issue and then take 6-12 months for a new engine. I have a family of 6 and I'm left car-less for two years. Yet I still have to make the monthly payment on a vehicle that I won't be driving or be in possession of. MY BIGGEST ISSUE: GM has known that they have had engine issues for many years. Particularly, with Dynamic Fuel Management causing lifter issues which leads to engine failure, yet never disclosed this to me when I purchased the vehicle. Furthermore, they never disclosed that the issue was so prevalent that motors were back ordered for over a year. Consumers are being misled into spending their hard earned money on vehicles that have major mechanical design flaws known to the manufacturer. Once the mechanical flaw is realized, the vehicle can't be repaired for up to two years. Hiding this data from consumers should be criminal. Furthermore, General Motors to this point has been no help, with the GM customer satisfaction team telling us they can't do anything until a dealer diagnosis the issue, and the dealer stating they can't diagnose the issue until May of next year, at which time they would then look to order the motor which will take 9-12 months to deliver and install. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11614502
Recall Date: Sep 13, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While traveling back from Labor Day Weekend on [XXX], I was driving in the Dallas Fort Worth area when I experienced loss of power to our vehicle on a major highway [XXX] and [XXX] ) and directly on a bridge with my entire family in the vehicle (4 kids and all of our luggage). It was a very dangerous and scary situation. We had to wait one hour for a tow truck to come and take my vehicle to the closest GM dealership. I was left stranded, 3 hours from my home with my four children and luggage. The Chevrolet dealership contacted me 9 days later and informed me the technician looked at the vehicle and determined the engine was locked up/seized. It would take 9 months to get the vehicle back into the shop to determine what caused the issue and then take 6-12 months for a new engine. I have a family of 6 and I'm left car-less for two years. Yet I still have to make the monthly payment on a vehicle that I won't be driving or be in possession of. MY BIGGEST ISSUE: GM has known that they have had engine issues for many years. Particularly, with Dynamic Fuel Management causing lifter issues which leads to engine failure, yet never disclosed this to me when I purchased the vehicle. Furthermore, they never disclosed that the issue was so prevalent that motors were back ordered for over a year. Consumers are being misled into spending their hard earned money on vehicles that have major mechanical design flaws known to the manufacturer. Once the mechanical flaw is realized, the vehicle can't be repaired for up to two years. Hiding this data from consumers should be criminal. Furthermore, General Motors to this point has been no help, with the GM customer satisfaction team telling us they can't do anything until a dealer diagnosis the issue, and the dealer stating they can't diagnose the issue until May of next year, at which time they would then look to order the motor which will take 9-12 months to deliver and install. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While traveling back from Labor Day Weekend on [XXX], I was driving in the Dallas Fort Worth area when I experienced loss of power to our vehicle on a major highway [XXX] and [XXX] ) and directly on a bridge with my entire family in the vehicle (4 kids and all of our luggage). It was a very dangerous and scary situation. We had to wait one hour for a tow truck to come and take my vehicle to the closest GM dealership. I was left stranded, 3 hours from my home with my four children and luggage. The Chevrolet dealership contacted me 9 days later and informed me the technician looked at the vehicle and determined the engine was locked up/seized. It would take 9 months to get the vehicle back into the shop to determine what caused the issue and then take 6-12 months for a new engine. I have a family of 6 and I'm left car-less for two years. Yet I still have to make the monthly payment on a vehicle that I won't be driving or be in possession of. MY BIGGEST ISSUE: GM has known that they have had engine issues for many years. Particularly, with Dynamic Fuel Management causing lifter issues which leads to engine failure, yet never disclosed this to me when I purchased the vehicle. Furthermore, they never disclosed that the issue was so prevalent that motors were back ordered for over a year. Consumers are being misled into spending their hard earned money on vehicles that have major mechanical design flaws known to the manufacturer. Once the mechanical flaw is realized, the vehicle can't be repaired for up to two years. Hiding this data from consumers should be criminal. Furthermore, General Motors to this point has been no help, with the GM customer satisfaction team telling us they can't do anything until a dealer diagnosis the issue, and the dealer stating they can't diagnose the issue until May of next year, at which time they would then look to order the motor which will take 9-12 months to deliver and install. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While traveling back from Labor Day Weekend on [XXX], I was driving in the Dallas Fort Worth area when I experienced loss of power to our vehicle on a major highway [XXX] and [XXX] ) and directly on a bridge with my entire family in the vehicle (4 kids and all of our luggage). It was a very dangerous and scary situation. We had to wait one hour for a tow truck to come and take my vehicle to the closest GM dealership. I was left stranded, 3 hours from my home with my four children and luggage. The Chevrolet dealership contacted me 9 days later and informed me the technician looked at the vehicle and determined the engine was locked up/seized. It would take 9 months to get the vehicle back into the shop to determine what caused the issue and then take 6-12 months for a new engine. I have a family of 6 and I'm left car-less for two years. Yet I still have to make the monthly payment on a vehicle that I won't be driving or be in possession of. MY BIGGEST ISSUE: GM has known that they have had engine issues for many years. Particularly, with Dynamic Fuel Management causing lifter issues which leads to engine failure, yet never disclosed this to me when I purchased the vehicle. Furthermore, they never disclosed that the issue was so prevalent that motors were back ordered for over a year. Consumers are being misled into spending their hard earned money on vehicles that have major mechanical design flaws known to the manufacturer. Once the mechanical flaw is realized, the vehicle can't be repaired for up to two years. Hiding this data from consumers should be criminal. Furthermore, General Motors to this point has been no help, with the GM customer satisfaction team telling us they can't do anything until a dealer diagnosis the issue, and the dealer stating they can't diagnose the issue until May of next year, at which time they would then look to order the motor which will take 9-12 months to deliver and install. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11614502
Recall Date: Sep 13, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 2022 Suburban lost all power and came to a dead stop in the travel lane of a busy major highway. The vehicle becoming disabled in the middle of flowing travel resulted in a rear end crash from a vehicle traveling approximately 60 MPH.
Corrective Action:
The 2022 Suburban lost all power and came to a dead stop in the travel lane of a busy major highway. The vehicle becoming disabled in the middle of flowing travel resulted in a rear end crash from a vehicle traveling approximately 60 MPH.
Additional Notes:
The 2022 Suburban lost all power and came to a dead stop in the travel lane of a busy major highway. The vehicle becoming disabled in the middle of flowing travel resulted in a rear end crash from a vehicle traveling approximately 60 MPH.
Mfg Campaign: 11603734
Recall Date: Jul 22, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
- Truck makes a sizzling sound when parked - Car wouldnt start and needed battery jump, unknown source draining the battery - Truck has engine issues , started shaking and died in the middle of the highway, GM replaced engine - Engine replaced after less than a week, truck would not start, Gm replaced starter - After 2 days and using the vehicle once, truck would not start again. GM is trying to root cause issue but cant find a resolution Since the car stopped when we were on the highway and none of the fixes seem to be working I am worried that the car will abruptly stop again and put my life and others at risk
Corrective Action:
- Truck makes a sizzling sound when parked - Car wouldnt start and needed battery jump, unknown source draining the battery - Truck has engine issues , started shaking and died in the middle of the highway, GM replaced engine - Engine replaced after less than a week, truck would not start, Gm replaced starter - After 2 days and using the vehicle once, truck would not start again. GM is trying to root cause issue but cant find a resolution Since the car stopped when we were on the highway and none of the fixes seem to be working I am worried that the car will abruptly stop again and put my life and others at risk
Additional Notes:
- Truck makes a sizzling sound when parked - Car wouldnt start and needed battery jump, unknown source draining the battery - Truck has engine issues , started shaking and died in the middle of the highway, GM replaced engine - Engine replaced after less than a week, truck would not start, Gm replaced starter - After 2 days and using the vehicle once, truck would not start again. GM is trying to root cause issue but cant find a resolution Since the car stopped when we were on the highway and none of the fixes seem to be working I am worried that the car will abruptly stop again and put my life and others at risk
Mfg Campaign: 11602226
Recall Date: Jul 15, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
- Truck makes a sizzling sound when parked - Car wouldnt start and needed battery jump, unknown source draining the battery - Truck has engine issues , started shaking and died in the middle of the highway, GM replaced engine - Engine replaced after less than a week, truck would not start, Gm replaced starter - After 2 days and using the vehicle once, truck would not start again. GM is trying to root cause issue but cant find a resolution Since the car stopped when we were on the highway and none of the fixes seem to be working I am worried that the car will abruptly stop again and put my life and others at risk
Corrective Action:
- Truck makes a sizzling sound when parked - Car wouldnt start and needed battery jump, unknown source draining the battery - Truck has engine issues , started shaking and died in the middle of the highway, GM replaced engine - Engine replaced after less than a week, truck would not start, Gm replaced starter - After 2 days and using the vehicle once, truck would not start again. GM is trying to root cause issue but cant find a resolution Since the car stopped when we were on the highway and none of the fixes seem to be working I am worried that the car will abruptly stop again and put my life and others at risk
Additional Notes:
- Truck makes a sizzling sound when parked - Car wouldnt start and needed battery jump, unknown source draining the battery - Truck has engine issues , started shaking and died in the middle of the highway, GM replaced engine - Engine replaced after less than a week, truck would not start, Gm replaced starter - After 2 days and using the vehicle once, truck would not start again. GM is trying to root cause issue but cant find a resolution Since the car stopped when we were on the highway and none of the fixes seem to be working I am worried that the car will abruptly stop again and put my life and others at risk
Mfg Campaign: 11602226
Recall Date: Jul 15, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
- Truck makes a sizzling sound when parked - Car wouldnt start and needed battery jump, unknown source draining the battery - Truck has engine issues , started shaking and died in the middle of the highway, GM replaced engine - Engine replaced after less than a week, truck would not start, Gm replaced starter - After 2 days and using the vehicle once, truck would not start again. GM is trying to root cause issue but cant find a resolution Since the car stopped when we were on the highway and none of the fixes seem to be working I am worried that the car will abruptly stop again and put my life and others at risk
Corrective Action:
- Truck makes a sizzling sound when parked - Car wouldnt start and needed battery jump, unknown source draining the battery - Truck has engine issues , started shaking and died in the middle of the highway, GM replaced engine - Engine replaced after less than a week, truck would not start, Gm replaced starter - After 2 days and using the vehicle once, truck would not start again. GM is trying to root cause issue but cant find a resolution Since the car stopped when we were on the highway and none of the fixes seem to be working I am worried that the car will abruptly stop again and put my life and others at risk
Additional Notes:
- Truck makes a sizzling sound when parked - Car wouldnt start and needed battery jump, unknown source draining the battery - Truck has engine issues , started shaking and died in the middle of the highway, GM replaced engine - Engine replaced after less than a week, truck would not start, Gm replaced starter - After 2 days and using the vehicle once, truck would not start again. GM is trying to root cause issue but cant find a resolution Since the car stopped when we were on the highway and none of the fixes seem to be working I am worried that the car will abruptly stop again and put my life and others at risk
Mfg Campaign: 11602226
Recall Date: Jul 15, 2024
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Wipers quit working while driving through a rain episode. We tried to have the car to "reset", stopped at a gas station, stopped the car, we all got off and locked the car for at least 5 minutes. Still no wipers.
Corrective Action:
Wipers quit working while driving through a rain episode. We tried to have the car to "reset", stopped at a gas station, stopped the car, we all got off and locked the car for at least 5 minutes. Still no wipers.
Additional Notes:
Wipers quit working while driving through a rain episode. We tried to have the car to "reset", stopped at a gas station, stopped the car, we all got off and locked the car for at least 5 minutes. Still no wipers.
Mfg Campaign: 11601810
Recall Date: Jul 13, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving up steep hill [XXX] slight noise lots of smoke no warning lights before complete engine failure did not know if I would get it to side of highway towed to dealer and they confirmed locked up engine there was a lot oil on highway from vehicle lots of smoke from under hood thought it might catch fire from oil dealer confirm locked up engine waiting on more information INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Driving up steep hill [XXX] slight noise lots of smoke no warning lights before complete engine failure did not know if I would get it to side of highway towed to dealer and they confirmed locked up engine there was a lot oil on highway from vehicle lots of smoke from under hood thought it might catch fire from oil dealer confirm locked up engine waiting on more information INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Driving up steep hill [XXX] slight noise lots of smoke no warning lights before complete engine failure did not know if I would get it to side of highway towed to dealer and they confirmed locked up engine there was a lot oil on highway from vehicle lots of smoke from under hood thought it might catch fire from oil dealer confirm locked up engine waiting on more information INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11595320
Recall Date: Jun 19, 2024
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2022 Chevrolet Suburban. The contact stated that while the vehicle was parked, the second-row middle seat belt was latched; however, the seat belt failed to lock as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.
Corrective Action:
The contact owns a 2022 Chevrolet Suburban. The contact stated that while the vehicle was parked, the second-row middle seat belt was latched; however, the seat belt failed to lock as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.
Additional Notes:
The contact owns a 2022 Chevrolet Suburban. The contact stated that while the vehicle was parked, the second-row middle seat belt was latched; however, the seat belt failed to lock as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 27,000.
Mfg Campaign: 11595012
Recall Date: Jun 18, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UNKNOWN: Approximately once a week, all of the sound stops in the vehicle including the blinker sound, radio & connected phones. I'm unsure if affects anything else. I have googled this issue and it seems as if other GM vehicle owners have the same issue. There were no warnings or warning lights.
Corrective Action:
UNKNOWN: Approximately once a week, all of the sound stops in the vehicle including the blinker sound, radio & connected phones. I'm unsure if affects anything else. I have googled this issue and it seems as if other GM vehicle owners have the same issue. There were no warnings or warning lights.
Additional Notes:
UNKNOWN: Approximately once a week, all of the sound stops in the vehicle including the blinker sound, radio & connected phones. I'm unsure if affects anything else. I have googled this issue and it seems as if other GM vehicle owners have the same issue. There were no warnings or warning lights.
Mfg Campaign: 11589932
Recall Date: May 21, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Engine failure at 27k miles on a highway going highway speeds (45-50 MPH). This failure happened on a night when it was 5 degrees and dropping, vehicle full of my family + my parents. Complete engine failure, no way to run heat or move the vehicle at all. Engine failure #2 at 37k miles while driving down a 2 lane road, was able to pull into an apartment complex Complete vehicle infotainment failure, not able to use handsfree device, backup cameras, front and rear safety sensors. Engine failure #3 at 65k miles on a 4 lane highway going 65-70 MPH. Was able to get to a turn lane. Engines have shuddered / lost power steering / electrical many times while going 70+ MPH on 3+ lane highways
Corrective Action:
Engine failure at 27k miles on a highway going highway speeds (45-50 MPH). This failure happened on a night when it was 5 degrees and dropping, vehicle full of my family + my parents. Complete engine failure, no way to run heat or move the vehicle at all. Engine failure #2 at 37k miles while driving down a 2 lane road, was able to pull into an apartment complex Complete vehicle infotainment failure, not able to use handsfree device, backup cameras, front and rear safety sensors. Engine failure #3 at 65k miles on a 4 lane highway going 65-70 MPH. Was able to get to a turn lane. Engines have shuddered / lost power steering / electrical many times while going 70+ MPH on 3+ lane highways
Additional Notes:
Engine failure at 27k miles on a highway going highway speeds (45-50 MPH). This failure happened on a night when it was 5 degrees and dropping, vehicle full of my family + my parents. Complete engine failure, no way to run heat or move the vehicle at all. Engine failure #2 at 37k miles while driving down a 2 lane road, was able to pull into an apartment complex Complete vehicle infotainment failure, not able to use handsfree device, backup cameras, front and rear safety sensors. Engine failure #3 at 65k miles on a 4 lane highway going 65-70 MPH. Was able to get to a turn lane. Engines have shuddered / lost power steering / electrical many times while going 70+ MPH on 3+ lane highways
Mfg Campaign: 11588593
Recall Date: May 13, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Check engine warning light appeared on dashboard. When servicing the vehicle at dealership, they found catalytic converter not burning up exhaust gases properly. Need to replace y-pipe, part #86781749. I found NHTSA document N232419720 - Emission Recall Incorrect Catalytic Converter Service Part, that references my car make and model. I am requesting an investigation to have this included in a recall and to have replacement costs reimbursed.
Corrective Action:
Check engine warning light appeared on dashboard. When servicing the vehicle at dealership, they found catalytic converter not burning up exhaust gases properly. Need to replace y-pipe, part #86781749. I found NHTSA document N232419720 - Emission Recall Incorrect Catalytic Converter Service Part, that references my car make and model. I am requesting an investigation to have this included in a recall and to have replacement costs reimbursed.
Additional Notes:
Check engine warning light appeared on dashboard. When servicing the vehicle at dealership, they found catalytic converter not burning up exhaust gases properly. Need to replace y-pipe, part #86781749. I found NHTSA document N232419720 - Emission Recall Incorrect Catalytic Converter Service Part, that references my car make and model. I am requesting an investigation to have this included in a recall and to have replacement costs reimbursed.
Mfg Campaign: 11586727
Recall Date: May 3, 2024
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2022 Chevrolet Suburban. The contact stated that the rear driver’s side seat belt failed to enter the locking mechanism. The vehicle was taken to a local dealer where it was diagnosed but not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2022 Chevrolet Suburban. The contact stated that the rear driver’s side seat belt failed to enter the locking mechanism. The vehicle was taken to a local dealer where it was diagnosed but not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2022 Chevrolet Suburban. The contact stated that the rear driver’s side seat belt failed to enter the locking mechanism. The vehicle was taken to a local dealer where it was diagnosed but not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Mfg Campaign: 11586286
Recall Date: May 1, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at approximately 70 MPH, the vehicle began to shake, fumes came out from the exhaust, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with an engine lifter failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.
Corrective Action:
The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at approximately 70 MPH, the vehicle began to shake, fumes came out from the exhaust, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with an engine lifter failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.
Additional Notes:
The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at approximately 70 MPH, the vehicle began to shake, fumes came out from the exhaust, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with an engine lifter failure. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 175,000.
Mfg Campaign: 11584540
Recall Date: Apr 22, 2024
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