Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
206 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving this vehicle in rush hour traffic and the check engine light came on and it suddenly lost power and wouldn't shift gears. I pulled off the road and placed the vehicle in park. At that moment I received an email from Chevy OnStar stating my transmission had a problem and to take it to the dealership. I had it towed to the dealer and was informed that the torque converted had failed and there were metal bits in the transmission fluid. The transmission had to be completely replaced to the tune of $6450.00. This vehicle has under 67K miles. There were no warnings prior to this incidence. This vehicle has been maintained at the prescribed GM service intervals.
Corrective Action:
I was driving this vehicle in rush hour traffic and the check engine light came on and it suddenly lost power and wouldn't shift gears. I pulled off the road and placed the vehicle in park. At that moment I received an email from Chevy OnStar stating my transmission had a problem and to take it to the dealership. I had it towed to the dealer and was informed that the torque converted had failed and there were metal bits in the transmission fluid. The transmission had to be completely replaced to the tune of $6450.00. This vehicle has under 67K miles. There were no warnings prior to this incidence. This vehicle has been maintained at the prescribed GM service intervals.
Additional Notes:
I was driving this vehicle in rush hour traffic and the check engine light came on and it suddenly lost power and wouldn't shift gears. I pulled off the road and placed the vehicle in park. At that moment I received an email from Chevy OnStar stating my transmission had a problem and to take it to the dealership. I had it towed to the dealer and was informed that the torque converted had failed and there were metal bits in the transmission fluid. The transmission had to be completely replaced to the tune of $6450.00. This vehicle has under 67K miles. There were no warnings prior to this incidence. This vehicle has been maintained at the prescribed GM service intervals.
Mfg Campaign: 11437014
Recall Date: Oct 16, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
At low speeds mainly backing up the abs will kick in on dry blacktop. Sometimes slowing down for a stop sign i can feel the brake pedal pulsing which leads me to believe its the abs kicking it when its not supposed to be. The tahoe has newer brakes and new tires.
Corrective Action:
At low speeds mainly backing up the abs will kick in on dry blacktop. Sometimes slowing down for a stop sign i can feel the brake pedal pulsing which leads me to believe its the abs kicking it when its not supposed to be. The tahoe has newer brakes and new tires.
Additional Notes:
At low speeds mainly backing up the abs will kick in on dry blacktop. Sometimes slowing down for a stop sign i can feel the brake pedal pulsing which leads me to believe its the abs kicking it when its not supposed to be. The tahoe has newer brakes and new tires.
Mfg Campaign: 11435478
Recall Date: Oct 4, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Brakes fixed as part of recall. Transmission is recent problem and has since been fixed. Code p0741tcc pump , metal in pan, torque converter coming apart, valve stuff off. Our transmission failed and had to be replaced. When reviewing with staff, no surprises. They were aware that this transmission can be problematic.
Corrective Action:
Brakes fixed as part of recall. Transmission is recent problem and has since been fixed. Code p0741tcc pump , metal in pan, torque converter coming apart, valve stuff off. Our transmission failed and had to be replaced. When reviewing with staff, no surprises. They were aware that this transmission can be problematic.
Additional Notes:
Brakes fixed as part of recall. Transmission is recent problem and has since been fixed. Code p0741tcc pump , metal in pan, torque converter coming apart, valve stuff off. Our transmission failed and had to be replaced. When reviewing with staff, no surprises. They were aware that this transmission can be problematic.
Mfg Campaign: 11434805
Recall Date: Sep 28, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brakes fixed as part of recall. Transmission is recent problem and has since been fixed. Code p0741tcc pump , metal in pan, torque converter coming apart, valve stuff off. Our transmission failed and had to be replaced. When reviewing with staff, no surprises. They were aware that this transmission can be problematic.
Corrective Action:
Brakes fixed as part of recall. Transmission is recent problem and has since been fixed. Code p0741tcc pump , metal in pan, torque converter coming apart, valve stuff off. Our transmission failed and had to be replaced. When reviewing with staff, no surprises. They were aware that this transmission can be problematic.
Additional Notes:
Brakes fixed as part of recall. Transmission is recent problem and has since been fixed. Code p0741tcc pump , metal in pan, torque converter coming apart, valve stuff off. Our transmission failed and had to be replaced. When reviewing with staff, no surprises. They were aware that this transmission can be problematic.
Mfg Campaign: 11434805
Recall Date: Sep 28, 2021
General Motors, Llc
Defect Description:
Carry Handle, Shell, Base
Potential Consequences:
Plastic shell has come unattached. It cannot be put back together manually.
Corrective Action:
Plastic shell has come unattached. It cannot be put back together manually.
Additional Notes:
Plastic shell has come unattached. It cannot be put back together manually.
Mfg Campaign: 11430034
Recall Date: Aug 22, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
1) "Service Brake Assist" sometimes appears on the dashboard when I start my vehicle. When this occurs, the brake pedal is extremely difficult to push, and increasing stopping distance is required because the vaccuum level drops. 2) Since the Electronic Brake Control Module resets within the vehicle's computer when the vehicle is turned off/back on again, the dealership cannot duplicate the problem; as it does not happen all the time. 3) There is an active recall no. 19V645000; Recall date: September 6, 2019; on the make and model year of my vehicle - 2017 Chevy Tahoe - for this exact issue; however, my specific VIN does not have any recalls tied to it. If you can please add my VIN to the same issue happening with recall no. 19V645000, I would appreciate it. 4) I contacted GM, and all they kept telling me is my vehicle does not have a recall tied to my specific VIN; however, my 2017 Chevy Tahoe is exihibiting the exact same symptoms as that which is listed in recall no. 19V645000. The solution is for the dealership to reset the Electronic Brake Control Module; however, they will not do so because they cannot replicate the issue and my VIN is not coming up on the recall list for my vehicle. 5) In the recall notice, it states that GM "has not yet provided a notification schedule", so if you can possibly let me know if my vehicle will be recalled for this issue, I would appreciate it since not having acceptable brakes to the vaccuum level drop is a safety issue. Thanks for your time! Please feel free to contact me with any questions.
Corrective Action:
1) "Service Brake Assist" sometimes appears on the dashboard when I start my vehicle. When this occurs, the brake pedal is extremely difficult to push, and increasing stopping distance is required because the vaccuum level drops. 2) Since the Electronic Brake Control Module resets within the vehicle's computer when the vehicle is turned off/back on again, the dealership cannot duplicate the problem; as it does not happen all the time. 3) There is an active recall no. 19V645000; Recall date: September 6, 2019; on the make and model year of my vehicle - 2017 Chevy Tahoe - for this exact issue; however, my specific VIN does not have any recalls tied to it. If you can please add my VIN to the same issue happening with recall no. 19V645000, I would appreciate it. 4) I contacted GM, and all they kept telling me is my vehicle does not have a recall tied to my specific VIN; however, my 2017 Chevy Tahoe is exihibiting the exact same symptoms as that which is listed in recall no. 19V645000. The solution is for the dealership to reset the Electronic Brake Control Module; however, they will not do so because they cannot replicate the issue and my VIN is not coming up on the recall list for my vehicle. 5) In the recall notice, it states that GM "has not yet provided a notification schedule", so if you can possibly let me know if my vehicle will be recalled for this issue, I would appreciate it since not having acceptable brakes to the vaccuum level drop is a safety issue. Thanks for your time! Please feel free to contact me with any questions.
Additional Notes:
1) "Service Brake Assist" sometimes appears on the dashboard when I start my vehicle. When this occurs, the brake pedal is extremely difficult to push, and increasing stopping distance is required because the vaccuum level drops. 2) Since the Electronic Brake Control Module resets within the vehicle's computer when the vehicle is turned off/back on again, the dealership cannot duplicate the problem; as it does not happen all the time. 3) There is an active recall no. 19V645000; Recall date: September 6, 2019; on the make and model year of my vehicle - 2017 Chevy Tahoe - for this exact issue; however, my specific VIN does not have any recalls tied to it. If you can please add my VIN to the same issue happening with recall no. 19V645000, I would appreciate it. 4) I contacted GM, and all they kept telling me is my vehicle does not have a recall tied to my specific VIN; however, my 2017 Chevy Tahoe is exihibiting the exact same symptoms as that which is listed in recall no. 19V645000. The solution is for the dealership to reset the Electronic Brake Control Module; however, they will not do so because they cannot replicate the issue and my VIN is not coming up on the recall list for my vehicle. 5) In the recall notice, it states that GM "has not yet provided a notification schedule", so if you can possibly let me know if my vehicle will be recalled for this issue, I would appreciate it since not having acceptable brakes to the vaccuum level drop is a safety issue. Thanks for your time! Please feel free to contact me with any questions.
Mfg Campaign: 11427850
Recall Date: Aug 5, 2021
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
2017 Tahoe Premier 4WD with 53,000 miles. Originally had a tire going low so I took it to a Discount Tire to find leak. Upon inspection, they found significant corrosion on the inside of the wheel. After finding this out, I found that NHTSA along with GM issued a Service Bulletin for this problem. (Bulletin No: 08-03-10-006G). I called GM corporate and put together a case number then took it to a GM dealer for verification. Upon inspection, it was found that all four wheels were severely corroded and needed replacing. I was informed that GM is only giving a 20% assistance on the replacements with $3,800 out of my pocket. I do not agree. This should not just apply to a 3yr/36,000 mile warranty. This is a known defective product from GM and should be replaced with no out of pocket expense to me. This should not be considered normal wear and tear. Furthermore, with the possibility of tire pressure loss, this could cause an accident that could harm my family and potentially others.
Corrective Action:
2017 Tahoe Premier 4WD with 53,000 miles. Originally had a tire going low so I took it to a Discount Tire to find leak. Upon inspection, they found significant corrosion on the inside of the wheel. After finding this out, I found that NHTSA along with GM issued a Service Bulletin for this problem. (Bulletin No: 08-03-10-006G). I called GM corporate and put together a case number then took it to a GM dealer for verification. Upon inspection, it was found that all four wheels were severely corroded and needed replacing. I was informed that GM is only giving a 20% assistance on the replacements with $3,800 out of my pocket. I do not agree. This should not just apply to a 3yr/36,000 mile warranty. This is a known defective product from GM and should be replaced with no out of pocket expense to me. This should not be considered normal wear and tear. Furthermore, with the possibility of tire pressure loss, this could cause an accident that could harm my family and potentially others.
Additional Notes:
2017 Tahoe Premier 4WD with 53,000 miles. Originally had a tire going low so I took it to a Discount Tire to find leak. Upon inspection, they found significant corrosion on the inside of the wheel. After finding this out, I found that NHTSA along with GM issued a Service Bulletin for this problem. (Bulletin No: 08-03-10-006G). I called GM corporate and put together a case number then took it to a GM dealer for verification. Upon inspection, it was found that all four wheels were severely corroded and needed replacing. I was informed that GM is only giving a 20% assistance on the replacements with $3,800 out of my pocket. I do not agree. This should not just apply to a 3yr/36,000 mile warranty. This is a known defective product from GM and should be replaced with no out of pocket expense to me. This should not be considered normal wear and tear. Furthermore, with the possibility of tire pressure loss, this could cause an accident that could harm my family and potentially others.
Mfg Campaign: 11423260
Recall Date: Jul 2, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I have a 2017 Chevy Tahoe with 77,000 miles on it. I will have it 4 years Labor Day Weekend. I get all the regular service and oil changes on it in a timely fashion. Last week I was driving my daughter to a friends house and there was a tapping sound. The car did not sound right. Suddenly the engine light illuminated and was blinking. The car smelled of gas. Thankfully I wasn't too far from home. I had to drive on a highway to get back to my house. I could only go about 30 mph. It was very dangerous. I had my hazards on but people were still beeping at me since I was causing a safety hazard for myself and others. I managed to get home safely and called the dealership. I dropped my car off the next morning since it is not drive-able. The service rep said it was going in as an emergency. After 5 days they finally looked at it. They did not give me a loaner. If I wanted a loaner I was required to pay $46/day. The rep said the repairs to my 3 year old car wont be covered and it will cost over $5,000 to fix the engine. It is a known engine issue to Chevy corporate bulletin 15-06-01-002H Engine Misfire/tick noise, malfunction Indicator Lamp Illuminated. It is common in 20-15-2019 Tahoe and Suburban. I had to borrow a 12 year old car to drive around my 4 children because my 3 year old car has a bad engine. Ethically how can Chevy require their customers to cover a cost of an engine that they know is faulty. There was nothing that I did to cause this issue. I will never purchase another chevy. SHAME ON PARAMUS CHEVROLET.
Corrective Action:
I have a 2017 Chevy Tahoe with 77,000 miles on it. I will have it 4 years Labor Day Weekend. I get all the regular service and oil changes on it in a timely fashion. Last week I was driving my daughter to a friends house and there was a tapping sound. The car did not sound right. Suddenly the engine light illuminated and was blinking. The car smelled of gas. Thankfully I wasn't too far from home. I had to drive on a highway to get back to my house. I could only go about 30 mph. It was very dangerous. I had my hazards on but people were still beeping at me since I was causing a safety hazard for myself and others. I managed to get home safely and called the dealership. I dropped my car off the next morning since it is not drive-able. The service rep said it was going in as an emergency. After 5 days they finally looked at it. They did not give me a loaner. If I wanted a loaner I was required to pay $46/day. The rep said the repairs to my 3 year old car wont be covered and it will cost over $5,000 to fix the engine. It is a known engine issue to Chevy corporate bulletin 15-06-01-002H Engine Misfire/tick noise, malfunction Indicator Lamp Illuminated. It is common in 20-15-2019 Tahoe and Suburban. I had to borrow a 12 year old car to drive around my 4 children because my 3 year old car has a bad engine. Ethically how can Chevy require their customers to cover a cost of an engine that they know is faulty. There was nothing that I did to cause this issue. I will never purchase another chevy. SHAME ON PARAMUS CHEVROLET.
Additional Notes:
I have a 2017 Chevy Tahoe with 77,000 miles on it. I will have it 4 years Labor Day Weekend. I get all the regular service and oil changes on it in a timely fashion. Last week I was driving my daughter to a friends house and there was a tapping sound. The car did not sound right. Suddenly the engine light illuminated and was blinking. The car smelled of gas. Thankfully I wasn't too far from home. I had to drive on a highway to get back to my house. I could only go about 30 mph. It was very dangerous. I had my hazards on but people were still beeping at me since I was causing a safety hazard for myself and others. I managed to get home safely and called the dealership. I dropped my car off the next morning since it is not drive-able. The service rep said it was going in as an emergency. After 5 days they finally looked at it. They did not give me a loaner. If I wanted a loaner I was required to pay $46/day. The rep said the repairs to my 3 year old car wont be covered and it will cost over $5,000 to fix the engine. It is a known engine issue to Chevy corporate bulletin 15-06-01-002H Engine Misfire/tick noise, malfunction Indicator Lamp Illuminated. It is common in 20-15-2019 Tahoe and Suburban. I had to borrow a 12 year old car to drive around my 4 children because my 3 year old car has a bad engine. Ethically how can Chevy require their customers to cover a cost of an engine that they know is faulty. There was nothing that I did to cause this issue. I will never purchase another chevy. SHAME ON PARAMUS CHEVROLET.
Mfg Campaign: 11420873
Recall Date: Jun 14, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I have a 2017 Chevy Tahoe with 77,000 miles on it. I will have it 4 years Labor Day Weekend. I get all the regular service and oil changes on it in a timely fashion. Last week I was driving my daughter to a friends house and there was a tapping sound. The car did not sound right. Suddenly the engine light illuminated and was blinking. The car smelled of gas. Thankfully I wasn't too far from home. I had to drive on a highway to get back to my house. I could only go about 30 mph. It was very dangerous. I had my hazards on but people were still beeping at me since I was causing a safety hazard for myself and others. I managed to get home safely and called the dealership. I dropped my car off the next morning since it is not drive-able. The service rep said it was going in as an emergency. After 5 days they finally looked at it. They did not give me a loaner. If I wanted a loaner I was required to pay $46/day. The rep said the repairs to my 3 year old car wont be covered and it will cost over $5,000 to fix the engine. It is a known engine issue to Chevy corporate bulletin 15-06-01-002H Engine Misfire/tick noise, malfunction Indicator Lamp Illuminated. It is common in 20-15-2019 Tahoe and Suburban. I had to borrow a 12 year old car to drive around my 4 children because my 3 year old car has a bad engine. Ethically how can Chevy require their customers to cover a cost of an engine that they know is faulty. There was nothing that I did to cause this issue. I will never purchase another chevy. SHAME ON PARAMUS CHEVROLET.
Corrective Action:
I have a 2017 Chevy Tahoe with 77,000 miles on it. I will have it 4 years Labor Day Weekend. I get all the regular service and oil changes on it in a timely fashion. Last week I was driving my daughter to a friends house and there was a tapping sound. The car did not sound right. Suddenly the engine light illuminated and was blinking. The car smelled of gas. Thankfully I wasn't too far from home. I had to drive on a highway to get back to my house. I could only go about 30 mph. It was very dangerous. I had my hazards on but people were still beeping at me since I was causing a safety hazard for myself and others. I managed to get home safely and called the dealership. I dropped my car off the next morning since it is not drive-able. The service rep said it was going in as an emergency. After 5 days they finally looked at it. They did not give me a loaner. If I wanted a loaner I was required to pay $46/day. The rep said the repairs to my 3 year old car wont be covered and it will cost over $5,000 to fix the engine. It is a known engine issue to Chevy corporate bulletin 15-06-01-002H Engine Misfire/tick noise, malfunction Indicator Lamp Illuminated. It is common in 20-15-2019 Tahoe and Suburban. I had to borrow a 12 year old car to drive around my 4 children because my 3 year old car has a bad engine. Ethically how can Chevy require their customers to cover a cost of an engine that they know is faulty. There was nothing that I did to cause this issue. I will never purchase another chevy. SHAME ON PARAMUS CHEVROLET.
Additional Notes:
I have a 2017 Chevy Tahoe with 77,000 miles on it. I will have it 4 years Labor Day Weekend. I get all the regular service and oil changes on it in a timely fashion. Last week I was driving my daughter to a friends house and there was a tapping sound. The car did not sound right. Suddenly the engine light illuminated and was blinking. The car smelled of gas. Thankfully I wasn't too far from home. I had to drive on a highway to get back to my house. I could only go about 30 mph. It was very dangerous. I had my hazards on but people were still beeping at me since I was causing a safety hazard for myself and others. I managed to get home safely and called the dealership. I dropped my car off the next morning since it is not drive-able. The service rep said it was going in as an emergency. After 5 days they finally looked at it. They did not give me a loaner. If I wanted a loaner I was required to pay $46/day. The rep said the repairs to my 3 year old car wont be covered and it will cost over $5,000 to fix the engine. It is a known engine issue to Chevy corporate bulletin 15-06-01-002H Engine Misfire/tick noise, malfunction Indicator Lamp Illuminated. It is common in 20-15-2019 Tahoe and Suburban. I had to borrow a 12 year old car to drive around my 4 children because my 3 year old car has a bad engine. Ethically how can Chevy require their customers to cover a cost of an engine that they know is faulty. There was nothing that I did to cause this issue. I will never purchase another chevy. SHAME ON PARAMUS CHEVROLET.
Mfg Campaign: 11420873
Recall Date: Jun 14, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I have a 2017 Chevy Tahoe with 77,000 miles on it. I will have it 4 years Labor Day Weekend. I get all the regular service and oil changes on it in a timely fashion. Last week I was driving my daughter to a friends house and there was a tapping sound. The car did not sound right. Suddenly the engine light illuminated and was blinking. The car smelled of gas. Thankfully I wasn't too far from home. I had to drive on a highway to get back to my house. I could only go about 30 mph. It was very dangerous. I had my hazards on but people were still beeping at me since I was causing a safety hazard for myself and others. I managed to get home safely and called the dealership. I dropped my car off the next morning since it is not drive-able. The service rep said it was going in as an emergency. After 5 days they finally looked at it. They did not give me a loaner. If I wanted a loaner I was required to pay $46/day. The rep said the repairs to my 3 year old car wont be covered and it will cost over $5,000 to fix the engine. It is a known engine issue to Chevy corporate bulletin 15-06-01-002H Engine Misfire/tick noise, malfunction Indicator Lamp Illuminated. It is common in 20-15-2019 Tahoe and Suburban. I had to borrow a 12 year old car to drive around my 4 children because my 3 year old car has a bad engine. Ethically how can Chevy require their customers to cover a cost of an engine that they know is faulty. There was nothing that I did to cause this issue. I will never purchase another chevy. SHAME ON PARAMUS CHEVROLET.
Corrective Action:
I have a 2017 Chevy Tahoe with 77,000 miles on it. I will have it 4 years Labor Day Weekend. I get all the regular service and oil changes on it in a timely fashion. Last week I was driving my daughter to a friends house and there was a tapping sound. The car did not sound right. Suddenly the engine light illuminated and was blinking. The car smelled of gas. Thankfully I wasn't too far from home. I had to drive on a highway to get back to my house. I could only go about 30 mph. It was very dangerous. I had my hazards on but people were still beeping at me since I was causing a safety hazard for myself and others. I managed to get home safely and called the dealership. I dropped my car off the next morning since it is not drive-able. The service rep said it was going in as an emergency. After 5 days they finally looked at it. They did not give me a loaner. If I wanted a loaner I was required to pay $46/day. The rep said the repairs to my 3 year old car wont be covered and it will cost over $5,000 to fix the engine. It is a known engine issue to Chevy corporate bulletin 15-06-01-002H Engine Misfire/tick noise, malfunction Indicator Lamp Illuminated. It is common in 20-15-2019 Tahoe and Suburban. I had to borrow a 12 year old car to drive around my 4 children because my 3 year old car has a bad engine. Ethically how can Chevy require their customers to cover a cost of an engine that they know is faulty. There was nothing that I did to cause this issue. I will never purchase another chevy. SHAME ON PARAMUS CHEVROLET.
Additional Notes:
I have a 2017 Chevy Tahoe with 77,000 miles on it. I will have it 4 years Labor Day Weekend. I get all the regular service and oil changes on it in a timely fashion. Last week I was driving my daughter to a friends house and there was a tapping sound. The car did not sound right. Suddenly the engine light illuminated and was blinking. The car smelled of gas. Thankfully I wasn't too far from home. I had to drive on a highway to get back to my house. I could only go about 30 mph. It was very dangerous. I had my hazards on but people were still beeping at me since I was causing a safety hazard for myself and others. I managed to get home safely and called the dealership. I dropped my car off the next morning since it is not drive-able. The service rep said it was going in as an emergency. After 5 days they finally looked at it. They did not give me a loaner. If I wanted a loaner I was required to pay $46/day. The rep said the repairs to my 3 year old car wont be covered and it will cost over $5,000 to fix the engine. It is a known engine issue to Chevy corporate bulletin 15-06-01-002H Engine Misfire/tick noise, malfunction Indicator Lamp Illuminated. It is common in 20-15-2019 Tahoe and Suburban. I had to borrow a 12 year old car to drive around my 4 children because my 3 year old car has a bad engine. Ethically how can Chevy require their customers to cover a cost of an engine that they know is faulty. There was nothing that I did to cause this issue. I will never purchase another chevy. SHAME ON PARAMUS CHEVROLET.
Mfg Campaign: 11420873
Recall Date: Jun 14, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RADIO MY LINK SWITCHES AND CAUSES YOUR DISTRACTION WHILE DRIVING. THE SCREEN SWITCHED NAVIGATION, RADIO, PHONE LINKS AND CAUSES MAJOR DISTRACTION WHILE DRIVING. THIS IS VERY UNSAFE AND HAS CAUSED ME TO BE STARTLED AND DISTRACTED. IT HAPPENS WHILE MOVING AND STATIONARY. IT HAPPENS INTERMITTENTLY SOME DAYS THEN CONSTANT OTHER DAYS AND REQUIRES YOU TO POWER-DOWN THE MY LINK TO NOT BE DISTRACTED. THIS IS VERY UNSAFE.
Corrective Action:
RADIO MY LINK SWITCHES AND CAUSES YOUR DISTRACTION WHILE DRIVING. THE SCREEN SWITCHED NAVIGATION, RADIO, PHONE LINKS AND CAUSES MAJOR DISTRACTION WHILE DRIVING. THIS IS VERY UNSAFE AND HAS CAUSED ME TO BE STARTLED AND DISTRACTED. IT HAPPENS WHILE MOVING AND STATIONARY. IT HAPPENS INTERMITTENTLY SOME DAYS THEN CONSTANT OTHER DAYS AND REQUIRES YOU TO POWER-DOWN THE MY LINK TO NOT BE DISTRACTED. THIS IS VERY UNSAFE.
Additional Notes:
RADIO MY LINK SWITCHES AND CAUSES YOUR DISTRACTION WHILE DRIVING. THE SCREEN SWITCHED NAVIGATION, RADIO, PHONE LINKS AND CAUSES MAJOR DISTRACTION WHILE DRIVING. THIS IS VERY UNSAFE AND HAS CAUSED ME TO BE STARTLED AND DISTRACTED. IT HAPPENS WHILE MOVING AND STATIONARY. IT HAPPENS INTERMITTENTLY SOME DAYS THEN CONSTANT OTHER DAYS AND REQUIRES YOU TO POWER-DOWN THE MY LINK TO NOT BE DISTRACTED. THIS IS VERY UNSAFE.
Mfg Campaign: 11416357
Recall Date: May 12, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
MY WIFE WAS DRIVING ON THE INTERSTATE THROUGH BIRMINGHAM, AL AND MY 2017 CHEVY TAHOE LT LOST POWER. THE TRANSMISSION HAD ONE INSTANCE OF A HARD SHIFT DURING HIGHWAY DRIVING, THEN JUST FAILED. SHE WAS LUCKILY ABLE TO MAKE IT TO THE SIDE OF THE INTERSTATE SAFELY, TRIED TO SHIFT IT INTO DRIVE AND THE CAR ROLLED BACKWARDS. HAD IT TOWED TO HENDRICKS CHEVY AND THEY FOUND BURNT TRANNY FLUID AND INDICATED THE PLANETARY GEAR APPEARED DAMAGED. THIS TRUCK IS ONLY 4 YEARS OLD WITH ONLY HIGHWAY MILES AND THE TRANSMISSION NOW NEEDS TO BE REPLACED. CHEVROLET SHOULD BE REPLACING THESE AT NO CHARGE AS THIS IS A COMMON PROBLEM WITH THEIR 6 SPEED TRANSMISSION. THERE WERE MULTIPLE TAHOES IN THE SAME SHOP FOR THE SAME PROBLEM. I HAVE BEEN A CHEVY FAN ALL OF MY LIFE BUT NOW RETHINKING THAT AS THEY DO NOT STAND BEHIND THEIR PRODUCT. THE CODE YOU NEED TO WATCH OUT FOR IS THE P0796 CODE, WHICH IS A FLUID PRESSURE FAILURE. IF YOU RECEIVE THIS CODE, YOU ARE LIKELY GOING TO HAVE TO PAT 4-6K FOR A TRANSMISSION. STEP UP TO THE PLATE CHEVY AND TAKE CARE OF YOUR CUSTOMERS.
Corrective Action:
MY WIFE WAS DRIVING ON THE INTERSTATE THROUGH BIRMINGHAM, AL AND MY 2017 CHEVY TAHOE LT LOST POWER. THE TRANSMISSION HAD ONE INSTANCE OF A HARD SHIFT DURING HIGHWAY DRIVING, THEN JUST FAILED. SHE WAS LUCKILY ABLE TO MAKE IT TO THE SIDE OF THE INTERSTATE SAFELY, TRIED TO SHIFT IT INTO DRIVE AND THE CAR ROLLED BACKWARDS. HAD IT TOWED TO HENDRICKS CHEVY AND THEY FOUND BURNT TRANNY FLUID AND INDICATED THE PLANETARY GEAR APPEARED DAMAGED. THIS TRUCK IS ONLY 4 YEARS OLD WITH ONLY HIGHWAY MILES AND THE TRANSMISSION NOW NEEDS TO BE REPLACED. CHEVROLET SHOULD BE REPLACING THESE AT NO CHARGE AS THIS IS A COMMON PROBLEM WITH THEIR 6 SPEED TRANSMISSION. THERE WERE MULTIPLE TAHOES IN THE SAME SHOP FOR THE SAME PROBLEM. I HAVE BEEN A CHEVY FAN ALL OF MY LIFE BUT NOW RETHINKING THAT AS THEY DO NOT STAND BEHIND THEIR PRODUCT. THE CODE YOU NEED TO WATCH OUT FOR IS THE P0796 CODE, WHICH IS A FLUID PRESSURE FAILURE. IF YOU RECEIVE THIS CODE, YOU ARE LIKELY GOING TO HAVE TO PAT 4-6K FOR A TRANSMISSION. STEP UP TO THE PLATE CHEVY AND TAKE CARE OF YOUR CUSTOMERS.
Additional Notes:
MY WIFE WAS DRIVING ON THE INTERSTATE THROUGH BIRMINGHAM, AL AND MY 2017 CHEVY TAHOE LT LOST POWER. THE TRANSMISSION HAD ONE INSTANCE OF A HARD SHIFT DURING HIGHWAY DRIVING, THEN JUST FAILED. SHE WAS LUCKILY ABLE TO MAKE IT TO THE SIDE OF THE INTERSTATE SAFELY, TRIED TO SHIFT IT INTO DRIVE AND THE CAR ROLLED BACKWARDS. HAD IT TOWED TO HENDRICKS CHEVY AND THEY FOUND BURNT TRANNY FLUID AND INDICATED THE PLANETARY GEAR APPEARED DAMAGED. THIS TRUCK IS ONLY 4 YEARS OLD WITH ONLY HIGHWAY MILES AND THE TRANSMISSION NOW NEEDS TO BE REPLACED. CHEVROLET SHOULD BE REPLACING THESE AT NO CHARGE AS THIS IS A COMMON PROBLEM WITH THEIR 6 SPEED TRANSMISSION. THERE WERE MULTIPLE TAHOES IN THE SAME SHOP FOR THE SAME PROBLEM. I HAVE BEEN A CHEVY FAN ALL OF MY LIFE BUT NOW RETHINKING THAT AS THEY DO NOT STAND BEHIND THEIR PRODUCT. THE CODE YOU NEED TO WATCH OUT FOR IS THE P0796 CODE, WHICH IS A FLUID PRESSURE FAILURE. IF YOU RECEIVE THIS CODE, YOU ARE LIKELY GOING TO HAVE TO PAT 4-6K FOR A TRANSMISSION. STEP UP TO THE PLATE CHEVY AND TAKE CARE OF YOUR CUSTOMERS.
Mfg Campaign: 11414099
Recall Date: Apr 27, 2021
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
SEVERE BURNS TO ARMS , HANDS, FOREARMS, WRISTS UPON AIRBAG DEPLOYMENT . THE VEHICLE WAS TRAVELING STRIGHT ON A 2 LANE HIWAY WHEN ANOTHER VEHICLE CROSSED OVER INTO THE ONCOMING LANE AND STRUCK THE TAHOE
Corrective Action:
SEVERE BURNS TO ARMS , HANDS, FOREARMS, WRISTS UPON AIRBAG DEPLOYMENT . THE VEHICLE WAS TRAVELING STRIGHT ON A 2 LANE HIWAY WHEN ANOTHER VEHICLE CROSSED OVER INTO THE ONCOMING LANE AND STRUCK THE TAHOE
Additional Notes:
SEVERE BURNS TO ARMS , HANDS, FOREARMS, WRISTS UPON AIRBAG DEPLOYMENT . THE VEHICLE WAS TRAVELING STRIGHT ON A 2 LANE HIWAY WHEN ANOTHER VEHICLE CROSSED OVER INTO THE ONCOMING LANE AND STRUCK THE TAHOE
Mfg Campaign: 11413708
Recall Date: Apr 24, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
AT APPROXIMATELY 90 THOUSAND MILES THE TRANSMISSION ON MY 2017 TAHOE PREMIER WENT OUT AND WE HAD TO GET A NEW TRANSMISSION INSTALLED. I WAS STOPPED IN TRAFFIC ON THE HIGHWAY AND WHEN I WENT TO ACCELERATE THE VEHICLE WOULD NOT MOVE. I WAS ABLE TO GET THE TAHOE TO LURCH TO THE SLOW LANE AND OFF OF THE ROAD. TRACTOR TRAILERS WERE HAVING TO SWITCH TO THE SLOW LANE AND BACK TO THE FAST LANE TO GET AROUND US AND BACK INTO THE PROPER LANE BECAUSE THE HIGHWAY HAD THE RIGHT SLOW LANE SHUT DOWN. NO SERVICE LIGHTS CAME ON AND I DID NOT NOTICE ANY HARD SHIFTING OR OTHER TRANSMISSION ISSUES BEFORE THIS HAPPENED. THE COST FOR THE TRANSMISSION AND LABOR WAS AROUND $4,500.
Corrective Action:
AT APPROXIMATELY 90 THOUSAND MILES THE TRANSMISSION ON MY 2017 TAHOE PREMIER WENT OUT AND WE HAD TO GET A NEW TRANSMISSION INSTALLED. I WAS STOPPED IN TRAFFIC ON THE HIGHWAY AND WHEN I WENT TO ACCELERATE THE VEHICLE WOULD NOT MOVE. I WAS ABLE TO GET THE TAHOE TO LURCH TO THE SLOW LANE AND OFF OF THE ROAD. TRACTOR TRAILERS WERE HAVING TO SWITCH TO THE SLOW LANE AND BACK TO THE FAST LANE TO GET AROUND US AND BACK INTO THE PROPER LANE BECAUSE THE HIGHWAY HAD THE RIGHT SLOW LANE SHUT DOWN. NO SERVICE LIGHTS CAME ON AND I DID NOT NOTICE ANY HARD SHIFTING OR OTHER TRANSMISSION ISSUES BEFORE THIS HAPPENED. THE COST FOR THE TRANSMISSION AND LABOR WAS AROUND $4,500.
Additional Notes:
AT APPROXIMATELY 90 THOUSAND MILES THE TRANSMISSION ON MY 2017 TAHOE PREMIER WENT OUT AND WE HAD TO GET A NEW TRANSMISSION INSTALLED. I WAS STOPPED IN TRAFFIC ON THE HIGHWAY AND WHEN I WENT TO ACCELERATE THE VEHICLE WOULD NOT MOVE. I WAS ABLE TO GET THE TAHOE TO LURCH TO THE SLOW LANE AND OFF OF THE ROAD. TRACTOR TRAILERS WERE HAVING TO SWITCH TO THE SLOW LANE AND BACK TO THE FAST LANE TO GET AROUND US AND BACK INTO THE PROPER LANE BECAUSE THE HIGHWAY HAD THE RIGHT SLOW LANE SHUT DOWN. NO SERVICE LIGHTS CAME ON AND I DID NOT NOTICE ANY HARD SHIFTING OR OTHER TRANSMISSION ISSUES BEFORE THIS HAPPENED. THE COST FOR THE TRANSMISSION AND LABOR WAS AROUND $4,500.
Mfg Campaign: 11413538
Recall Date: Apr 23, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE IS MISFIRING AND STALLING DUE TO A FUEL INJECTOR PROBLEM SIMILAR TO THE BULLETIN N182198000. THIS BULLETIN SHOULD BE VALID FOR ANY STATE. GM IS HAVING MAJOR ISSUES WITH FUEL INJECTORS. THE PROBLEM IS THAT THIS VEHICLE MISFIRED WHICH FELT LIKE A JUMP AND I CAUSE ME TO HIT THE BRAKE THINKING IT WAS SOMETHING ELSE AND IT MISFIRED AGAIN WHICH MADE THE VEHICLE SLOW DOWN FASTER AND ALMOST CAUSE A WRECK ON THE HIGHWAY
Corrective Action:
VEHICLE IS MISFIRING AND STALLING DUE TO A FUEL INJECTOR PROBLEM SIMILAR TO THE BULLETIN N182198000. THIS BULLETIN SHOULD BE VALID FOR ANY STATE. GM IS HAVING MAJOR ISSUES WITH FUEL INJECTORS. THE PROBLEM IS THAT THIS VEHICLE MISFIRED WHICH FELT LIKE A JUMP AND I CAUSE ME TO HIT THE BRAKE THINKING IT WAS SOMETHING ELSE AND IT MISFIRED AGAIN WHICH MADE THE VEHICLE SLOW DOWN FASTER AND ALMOST CAUSE A WRECK ON THE HIGHWAY
Additional Notes:
VEHICLE IS MISFIRING AND STALLING DUE TO A FUEL INJECTOR PROBLEM SIMILAR TO THE BULLETIN N182198000. THIS BULLETIN SHOULD BE VALID FOR ANY STATE. GM IS HAVING MAJOR ISSUES WITH FUEL INJECTORS. THE PROBLEM IS THAT THIS VEHICLE MISFIRED WHICH FELT LIKE A JUMP AND I CAUSE ME TO HIT THE BRAKE THINKING IT WAS SOMETHING ELSE AND IT MISFIRED AGAIN WHICH MADE THE VEHICLE SLOW DOWN FASTER AND ALMOST CAUSE A WRECK ON THE HIGHWAY
Mfg Campaign: 11405850
Recall Date: Mar 31, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
JANUARY 25, 2020, I PURCHASED A 2017 CHEVROLET TAHOE AND THE A/C CONDENSER HAS A LEAK AND MUST BE REPLACED. THE DEALER CHARGED ME $148.50 FOR THE DIAGNOSIS AND QUOTED THE REPAIR COST $1095.12.
Corrective Action:
JANUARY 25, 2020, I PURCHASED A 2017 CHEVROLET TAHOE AND THE A/C CONDENSER HAS A LEAK AND MUST BE REPLACED. THE DEALER CHARGED ME $148.50 FOR THE DIAGNOSIS AND QUOTED THE REPAIR COST $1095.12.
Additional Notes:
JANUARY 25, 2020, I PURCHASED A 2017 CHEVROLET TAHOE AND THE A/C CONDENSER HAS A LEAK AND MUST BE REPLACED. THE DEALER CHARGED ME $148.50 FOR THE DIAGNOSIS AND QUOTED THE REPAIR COST $1095.12.
Mfg Campaign: 11405479
Recall Date: Mar 29, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
AT AROUND 70K MILES STARTED HAVING ISSUES. WENT TO PULL OUT ON THE HIGHWAY ROLLED FWD AND IT WOULD NOT GO ALMOST LIKE IT WAS KNOCKED OUT OF GEAR. THEN AT 100300 MILES THE TRANSMISSION IS GONE. PAID 47K FOR A TAHOE AND NOW HAVING TO SPEND $4200 TO REPLACE A TRANSMISSION. I'M LUCKY THAT WE DIDN'T GET HIT WHEN THE TRANSMISSION CAME OUT. GM YOU NEED TO FIX THIS BEFORE SOMEONE IS KILLED!!!! THERE IS TOO MANY PEOPLE HAVING THIS SAME ISSUE FOR YOU NOT TO LOOK INTO IT.
Corrective Action:
AT AROUND 70K MILES STARTED HAVING ISSUES. WENT TO PULL OUT ON THE HIGHWAY ROLLED FWD AND IT WOULD NOT GO ALMOST LIKE IT WAS KNOCKED OUT OF GEAR. THEN AT 100300 MILES THE TRANSMISSION IS GONE. PAID 47K FOR A TAHOE AND NOW HAVING TO SPEND $4200 TO REPLACE A TRANSMISSION. I'M LUCKY THAT WE DIDN'T GET HIT WHEN THE TRANSMISSION CAME OUT. GM YOU NEED TO FIX THIS BEFORE SOMEONE IS KILLED!!!! THERE IS TOO MANY PEOPLE HAVING THIS SAME ISSUE FOR YOU NOT TO LOOK INTO IT.
Additional Notes:
AT AROUND 70K MILES STARTED HAVING ISSUES. WENT TO PULL OUT ON THE HIGHWAY ROLLED FWD AND IT WOULD NOT GO ALMOST LIKE IT WAS KNOCKED OUT OF GEAR. THEN AT 100300 MILES THE TRANSMISSION IS GONE. PAID 47K FOR A TAHOE AND NOW HAVING TO SPEND $4200 TO REPLACE A TRANSMISSION. I'M LUCKY THAT WE DIDN'T GET HIT WHEN THE TRANSMISSION CAME OUT. GM YOU NEED TO FIX THIS BEFORE SOMEONE IS KILLED!!!! THERE IS TOO MANY PEOPLE HAVING THIS SAME ISSUE FOR YOU NOT TO LOOK INTO IT.
Mfg Campaign: 11404802
Recall Date: Mar 25, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A/C STOPPED WORKING. FOUND ON THE INTERNET THAT THOUSANDS OF CHEVY CARS HAS THIS CONDENSER PROBLEM.
Corrective Action:
A/C STOPPED WORKING. FOUND ON THE INTERNET THAT THOUSANDS OF CHEVY CARS HAS THIS CONDENSER PROBLEM.
Additional Notes:
A/C STOPPED WORKING. FOUND ON THE INTERNET THAT THOUSANDS OF CHEVY CARS HAS THIS CONDENSER PROBLEM.
Mfg Campaign: 11404679
Recall Date: Mar 24, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
MY 2017 TAHOE FELT LIKE IT WAS SKIPPING LAST NIGHT(3/11/21), I WAS THINKING IT COULD BE BAD GAS; HOWEVER, THIS MORNING WHEN LEAVING FOR WORK IT DROVE GOOD FOR ABOUT 2 MILES THEN IT STARTED SKIPPING AGAIN, MAKING A FUNNY NOISE WHEN I TOOK OFF FROM A STOP SIGN, IT DOESN'T WANT TO CHANGE GEARS. RPM'S STAY THE SAME.....SOMETHING IS DEFINITELY WRONG WITH THE TRANSMISSION AND LOOKS LIKE IT HAS BEEN HAPPENING TO OTHERS WITH THE SAME YEAR. THESE VEHICLES COST TOO MUCH FOR THIS TO BE HAPPENING!
Corrective Action:
MY 2017 TAHOE FELT LIKE IT WAS SKIPPING LAST NIGHT(3/11/21), I WAS THINKING IT COULD BE BAD GAS; HOWEVER, THIS MORNING WHEN LEAVING FOR WORK IT DROVE GOOD FOR ABOUT 2 MILES THEN IT STARTED SKIPPING AGAIN, MAKING A FUNNY NOISE WHEN I TOOK OFF FROM A STOP SIGN, IT DOESN'T WANT TO CHANGE GEARS. RPM'S STAY THE SAME.....SOMETHING IS DEFINITELY WRONG WITH THE TRANSMISSION AND LOOKS LIKE IT HAS BEEN HAPPENING TO OTHERS WITH THE SAME YEAR. THESE VEHICLES COST TOO MUCH FOR THIS TO BE HAPPENING!
Additional Notes:
MY 2017 TAHOE FELT LIKE IT WAS SKIPPING LAST NIGHT(3/11/21), I WAS THINKING IT COULD BE BAD GAS; HOWEVER, THIS MORNING WHEN LEAVING FOR WORK IT DROVE GOOD FOR ABOUT 2 MILES THEN IT STARTED SKIPPING AGAIN, MAKING A FUNNY NOISE WHEN I TOOK OFF FROM A STOP SIGN, IT DOESN'T WANT TO CHANGE GEARS. RPM'S STAY THE SAME.....SOMETHING IS DEFINITELY WRONG WITH THE TRANSMISSION AND LOOKS LIKE IT HAS BEEN HAPPENING TO OTHERS WITH THE SAME YEAR. THESE VEHICLES COST TOO MUCH FOR THIS TO BE HAPPENING!
Mfg Campaign: 11402546
Recall Date: Mar 12, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TRANSMISSION WOULDN'T GO INTO REVERSE, NEUTRAL BRAKES WEAR DOWN EXTREMELY FAST.
Corrective Action:
TRANSMISSION WOULDN'T GO INTO REVERSE, NEUTRAL BRAKES WEAR DOWN EXTREMELY FAST.
Additional Notes:
TRANSMISSION WOULDN'T GO INTO REVERSE, NEUTRAL BRAKES WEAR DOWN EXTREMELY FAST.
Mfg Campaign: 11394924
Recall Date: Feb 6, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury