Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
206 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving down the highway at 65 MPH in a 2017 Chevrolet Tahoe, towing a boat, the stabilitrak service light/warning message illuminated, the check engine light illuminated, the vehicle began to shake, lose power, unable to accelerate, and slowed down to 55 MPH automatically. While trying to pull off the side of the highway, the vehicle continued to slow down to less than 40 MPH with no ability to accelerate. The transmission fluid temperature went all the way up to 282 degrees. We pulled off the side of the highway, let the car cool down for about 15 minutes, restarted the vehicle and attempted to accelerate slightly but the vehicle made a high pitched whining noise and would not move. The vehicle was towed to a Chevrolet dealer and was diagnosed with a failed transmission. This occurred at approximately 78,000 miles.
Corrective Action:
While driving down the highway at 65 MPH in a 2017 Chevrolet Tahoe, towing a boat, the stabilitrak service light/warning message illuminated, the check engine light illuminated, the vehicle began to shake, lose power, unable to accelerate, and slowed down to 55 MPH automatically. While trying to pull off the side of the highway, the vehicle continued to slow down to less than 40 MPH with no ability to accelerate. The transmission fluid temperature went all the way up to 282 degrees. We pulled off the side of the highway, let the car cool down for about 15 minutes, restarted the vehicle and attempted to accelerate slightly but the vehicle made a high pitched whining noise and would not move. The vehicle was towed to a Chevrolet dealer and was diagnosed with a failed transmission. This occurred at approximately 78,000 miles.
Additional Notes:
While driving down the highway at 65 MPH in a 2017 Chevrolet Tahoe, towing a boat, the stabilitrak service light/warning message illuminated, the check engine light illuminated, the vehicle began to shake, lose power, unable to accelerate, and slowed down to 55 MPH automatically. While trying to pull off the side of the highway, the vehicle continued to slow down to less than 40 MPH with no ability to accelerate. The transmission fluid temperature went all the way up to 282 degrees. We pulled off the side of the highway, let the car cool down for about 15 minutes, restarted the vehicle and attempted to accelerate slightly but the vehicle made a high pitched whining noise and would not move. The vehicle was towed to a Chevrolet dealer and was diagnosed with a failed transmission. This occurred at approximately 78,000 miles.
Mfg Campaign: 11516264
Recall Date: Apr 10, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving down the highway at 65 MPH in a 2017 Chevrolet Tahoe, towing a boat, the stabilitrak service light/warning message illuminated, the check engine light illuminated, the vehicle began to shake, lose power, unable to accelerate, and slowed down to 55 MPH automatically. While trying to pull off the side of the highway, the vehicle continued to slow down to less than 40 MPH with no ability to accelerate. The transmission fluid temperature went all the way up to 282 degrees. We pulled off the side of the highway, let the car cool down for about 15 minutes, restarted the vehicle and attempted to accelerate slightly but the vehicle made a high pitched whining noise and would not move. The vehicle was towed to a Chevrolet dealer and was diagnosed with a failed transmission. This occurred at approximately 78,000 miles.
Corrective Action:
While driving down the highway at 65 MPH in a 2017 Chevrolet Tahoe, towing a boat, the stabilitrak service light/warning message illuminated, the check engine light illuminated, the vehicle began to shake, lose power, unable to accelerate, and slowed down to 55 MPH automatically. While trying to pull off the side of the highway, the vehicle continued to slow down to less than 40 MPH with no ability to accelerate. The transmission fluid temperature went all the way up to 282 degrees. We pulled off the side of the highway, let the car cool down for about 15 minutes, restarted the vehicle and attempted to accelerate slightly but the vehicle made a high pitched whining noise and would not move. The vehicle was towed to a Chevrolet dealer and was diagnosed with a failed transmission. This occurred at approximately 78,000 miles.
Additional Notes:
While driving down the highway at 65 MPH in a 2017 Chevrolet Tahoe, towing a boat, the stabilitrak service light/warning message illuminated, the check engine light illuminated, the vehicle began to shake, lose power, unable to accelerate, and slowed down to 55 MPH automatically. While trying to pull off the side of the highway, the vehicle continued to slow down to less than 40 MPH with no ability to accelerate. The transmission fluid temperature went all the way up to 282 degrees. We pulled off the side of the highway, let the car cool down for about 15 minutes, restarted the vehicle and attempted to accelerate slightly but the vehicle made a high pitched whining noise and would not move. The vehicle was towed to a Chevrolet dealer and was diagnosed with a failed transmission. This occurred at approximately 78,000 miles.
Mfg Campaign: 11516264
Recall Date: Apr 10, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
January 23, 2023 - mileage (85K) 2017 Chevy Tahoe, Z71 What: Transmission/Drive Train 6L80 Hydromatic Transmission - Complete Failure Vehicle was idling in park, in a parking lot, as it was put into drive there was a loud clunk, then pressing the accelerator the vehicle would not move. Put the vehicle back in park, then reverse, this time the transmission engaged backwards, shifted to drive, it moved normally pulled out into traffic. Safety was put at risk when pulling into traffic and then being in the traffic and suddenly, pressing the accelerator the car was no longer moving forward, with other vehicles coming in the rear. Immediately I put on the flashers, bringing the vehicle to a complete stop in traffic in the middle of the lane as the vehicle would not move at all. This put me in danger of being rear-ended by the vehicle(s) behind me. Additionally, safety could have been at all times depending on situation and location. Managed to limp the vehicle home, where it sat overnight to drive to the dealership for diagnosis. No issues going from cold start to drive to travel 4 miles to the dealership, Mark Wahlberg Chevy. Dealership Service Diagnosis, complete transmission failure, likely torque converter issue (known problem), entire transmission was replaced with remanufactured. Warranty, just expired December 2022. Removing transmission, damaged muffler, had to be replaced. Reported to the GM manufacturer for assistance to replace transmission as the warranty just expired in December of 2022. GM Case number 9-xxxxxx filed on January 26, 2023. GM as far as I know did not come and see the vehicle. The old transmission is still at the dealership, I intend to take possession of it. There was no previous notice that this even was going to occur, no lamps, signs, check engine light, symptoms no were there any error codes produced just prior to this event nor do I believe at the time the vehicle arrived at the dealership on January 26.
Corrective Action:
January 23, 2023 - mileage (85K) 2017 Chevy Tahoe, Z71 What: Transmission/Drive Train 6L80 Hydromatic Transmission - Complete Failure Vehicle was idling in park, in a parking lot, as it was put into drive there was a loud clunk, then pressing the accelerator the vehicle would not move. Put the vehicle back in park, then reverse, this time the transmission engaged backwards, shifted to drive, it moved normally pulled out into traffic. Safety was put at risk when pulling into traffic and then being in the traffic and suddenly, pressing the accelerator the car was no longer moving forward, with other vehicles coming in the rear. Immediately I put on the flashers, bringing the vehicle to a complete stop in traffic in the middle of the lane as the vehicle would not move at all. This put me in danger of being rear-ended by the vehicle(s) behind me. Additionally, safety could have been at all times depending on situation and location. Managed to limp the vehicle home, where it sat overnight to drive to the dealership for diagnosis. No issues going from cold start to drive to travel 4 miles to the dealership, Mark Wahlberg Chevy. Dealership Service Diagnosis, complete transmission failure, likely torque converter issue (known problem), entire transmission was replaced with remanufactured. Warranty, just expired December 2022. Removing transmission, damaged muffler, had to be replaced. Reported to the GM manufacturer for assistance to replace transmission as the warranty just expired in December of 2022. GM Case number 9-xxxxxx filed on January 26, 2023. GM as far as I know did not come and see the vehicle. The old transmission is still at the dealership, I intend to take possession of it. There was no previous notice that this even was going to occur, no lamps, signs, check engine light, symptoms no were there any error codes produced just prior to this event nor do I believe at the time the vehicle arrived at the dealership on January 26.
Additional Notes:
January 23, 2023 - mileage (85K) 2017 Chevy Tahoe, Z71 What: Transmission/Drive Train 6L80 Hydromatic Transmission - Complete Failure Vehicle was idling in park, in a parking lot, as it was put into drive there was a loud clunk, then pressing the accelerator the vehicle would not move. Put the vehicle back in park, then reverse, this time the transmission engaged backwards, shifted to drive, it moved normally pulled out into traffic. Safety was put at risk when pulling into traffic and then being in the traffic and suddenly, pressing the accelerator the car was no longer moving forward, with other vehicles coming in the rear. Immediately I put on the flashers, bringing the vehicle to a complete stop in traffic in the middle of the lane as the vehicle would not move at all. This put me in danger of being rear-ended by the vehicle(s) behind me. Additionally, safety could have been at all times depending on situation and location. Managed to limp the vehicle home, where it sat overnight to drive to the dealership for diagnosis. No issues going from cold start to drive to travel 4 miles to the dealership, Mark Wahlberg Chevy. Dealership Service Diagnosis, complete transmission failure, likely torque converter issue (known problem), entire transmission was replaced with remanufactured. Warranty, just expired December 2022. Removing transmission, damaged muffler, had to be replaced. Reported to the GM manufacturer for assistance to replace transmission as the warranty just expired in December of 2022. GM Case number 9-xxxxxx filed on January 26, 2023. GM as far as I know did not come and see the vehicle. The old transmission is still at the dealership, I intend to take possession of it. There was no previous notice that this even was going to occur, no lamps, signs, check engine light, symptoms no were there any error codes produced just prior to this event nor do I believe at the time the vehicle arrived at the dealership on January 26.
Mfg Campaign: 11508285
Recall Date: Feb 21, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and there was an abnormal sound coming from the vehicle. The contact related the failure to NHTSA Campaign: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not diagnosed nor repaired by a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.
Corrective Action:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and there was an abnormal sound coming from the vehicle. The contact related the failure to NHTSA Campaign: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not diagnosed nor repaired by a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.
Additional Notes:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and there was an abnormal sound coming from the vehicle. The contact related the failure to NHTSA Campaign: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The vehicle was not diagnosed nor repaired by a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 69,000.
Mfg Campaign: 11503766
Recall Date: Jan 26, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I was driving I almost crashed I lost my power steering
Corrective Action:
I was driving I almost crashed I lost my power steering
Additional Notes:
I was driving I almost crashed I lost my power steering
Mfg Campaign: 11501769
Recall Date: Jan 14, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Left stranded when vehicle stopped running at a stop light due to bad transmission.
Corrective Action:
Left stranded when vehicle stopped running at a stop light due to bad transmission.
Additional Notes:
Left stranded when vehicle stopped running at a stop light due to bad transmission.
Mfg Campaign: 11500409
Recall Date: Jan 6, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When pulling out of my driveway my gas pedal foot became stuck on the gas pedal. I could not remove my foot from the gas pedal. I immediately stepped on the brake pedal and then my Tahoe accelerated rapidly. I removed my foot from the brake pedal because any pressure on the brake just caused the car to accelerate faster. I then managed to wiggle my gas pedal foot from off of the gas pedal, it took a lot of effort. I was wearing normal men's shoes with no protrusions of any kind. I have recently seen in the news several similar occurrences including one that resulted in a fatality and others being injured as the car accelerated into an Apple store. In two of these cases that I've seen in the news the drivers have reported that their foot became stuck on the gas pedal and when they applied the brakes the car accelerated out of control. This is exactly what happened to me except i managed to get the car under control before I hit anything. My inspection of the Tahoe's pedals revealed that the two pedals are very close to each other and when applying the brakes the brake pedal comes down on the foot that is somehow stuck on the gas pedal. I believe the stuck accelerator foot was somehow trapped under the brake pedal. The pedals are too close together.
Corrective Action:
When pulling out of my driveway my gas pedal foot became stuck on the gas pedal. I could not remove my foot from the gas pedal. I immediately stepped on the brake pedal and then my Tahoe accelerated rapidly. I removed my foot from the brake pedal because any pressure on the brake just caused the car to accelerate faster. I then managed to wiggle my gas pedal foot from off of the gas pedal, it took a lot of effort. I was wearing normal men's shoes with no protrusions of any kind. I have recently seen in the news several similar occurrences including one that resulted in a fatality and others being injured as the car accelerated into an Apple store. In two of these cases that I've seen in the news the drivers have reported that their foot became stuck on the gas pedal and when they applied the brakes the car accelerated out of control. This is exactly what happened to me except i managed to get the car under control before I hit anything. My inspection of the Tahoe's pedals revealed that the two pedals are very close to each other and when applying the brakes the brake pedal comes down on the foot that is somehow stuck on the gas pedal. I believe the stuck accelerator foot was somehow trapped under the brake pedal. The pedals are too close together.
Additional Notes:
When pulling out of my driveway my gas pedal foot became stuck on the gas pedal. I could not remove my foot from the gas pedal. I immediately stepped on the brake pedal and then my Tahoe accelerated rapidly. I removed my foot from the brake pedal because any pressure on the brake just caused the car to accelerate faster. I then managed to wiggle my gas pedal foot from off of the gas pedal, it took a lot of effort. I was wearing normal men's shoes with no protrusions of any kind. I have recently seen in the news several similar occurrences including one that resulted in a fatality and others being injured as the car accelerated into an Apple store. In two of these cases that I've seen in the news the drivers have reported that their foot became stuck on the gas pedal and when they applied the brakes the car accelerated out of control. This is exactly what happened to me except i managed to get the car under control before I hit anything. My inspection of the Tahoe's pedals revealed that the two pedals are very close to each other and when applying the brakes the brake pedal comes down on the foot that is somehow stuck on the gas pedal. I believe the stuck accelerator foot was somehow trapped under the brake pedal. The pedals are too close together.
Mfg Campaign: 11499948
Recall Date: Jan 3, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
When pulling out of my driveway my gas pedal foot became stuck on the gas pedal. I could not remove my foot from the gas pedal. I immediately stepped on the brake pedal and then my Tahoe accelerated rapidly. I removed my foot from the brake pedal because any pressure on the brake just caused the car to accelerate faster. I then managed to wiggle my gas pedal foot from off of the gas pedal, it took a lot of effort. I was wearing normal men's shoes with no protrusions of any kind. I have recently seen in the news several similar occurrences including one that resulted in a fatality and others being injured as the car accelerated into an Apple store. In two of these cases that I've seen in the news the drivers have reported that their foot became stuck on the gas pedal and when they applied the brakes the car accelerated out of control. This is exactly what happened to me except i managed to get the car under control before I hit anything. My inspection of the Tahoe's pedals revealed that the two pedals are very close to each other and when applying the brakes the brake pedal comes down on the foot that is somehow stuck on the gas pedal. I believe the stuck accelerator foot was somehow trapped under the brake pedal. The pedals are too close together.
Corrective Action:
When pulling out of my driveway my gas pedal foot became stuck on the gas pedal. I could not remove my foot from the gas pedal. I immediately stepped on the brake pedal and then my Tahoe accelerated rapidly. I removed my foot from the brake pedal because any pressure on the brake just caused the car to accelerate faster. I then managed to wiggle my gas pedal foot from off of the gas pedal, it took a lot of effort. I was wearing normal men's shoes with no protrusions of any kind. I have recently seen in the news several similar occurrences including one that resulted in a fatality and others being injured as the car accelerated into an Apple store. In two of these cases that I've seen in the news the drivers have reported that their foot became stuck on the gas pedal and when they applied the brakes the car accelerated out of control. This is exactly what happened to me except i managed to get the car under control before I hit anything. My inspection of the Tahoe's pedals revealed that the two pedals are very close to each other and when applying the brakes the brake pedal comes down on the foot that is somehow stuck on the gas pedal. I believe the stuck accelerator foot was somehow trapped under the brake pedal. The pedals are too close together.
Additional Notes:
When pulling out of my driveway my gas pedal foot became stuck on the gas pedal. I could not remove my foot from the gas pedal. I immediately stepped on the brake pedal and then my Tahoe accelerated rapidly. I removed my foot from the brake pedal because any pressure on the brake just caused the car to accelerate faster. I then managed to wiggle my gas pedal foot from off of the gas pedal, it took a lot of effort. I was wearing normal men's shoes with no protrusions of any kind. I have recently seen in the news several similar occurrences including one that resulted in a fatality and others being injured as the car accelerated into an Apple store. In two of these cases that I've seen in the news the drivers have reported that their foot became stuck on the gas pedal and when they applied the brakes the car accelerated out of control. This is exactly what happened to me except i managed to get the car under control before I hit anything. My inspection of the Tahoe's pedals revealed that the two pedals are very close to each other and when applying the brakes the brake pedal comes down on the foot that is somehow stuck on the gas pedal. I believe the stuck accelerator foot was somehow trapped under the brake pedal. The pedals are too close together.
Mfg Campaign: 11499948
Recall Date: Jan 3, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When pulling out of my driveway my gas pedal foot became stuck on the gas pedal. I could not remove my foot from the gas pedal. I immediately stepped on the brake pedal and then my Tahoe accelerated rapidly. I removed my foot from the brake pedal because any pressure on the brake just caused the car to accelerate faster. I then managed to wiggle my gas pedal foot from off of the gas pedal, it took a lot of effort. I was wearing normal men's shoes with no protrusions of any kind. I have recently seen in the news several similar occurrences including one that resulted in a fatality and others being injured as the car accelerated into an Apple store. In two of these cases that I've seen in the news the drivers have reported that their foot became stuck on the gas pedal and when they applied the brakes the car accelerated out of control. This is exactly what happened to me except i managed to get the car under control before I hit anything. My inspection of the Tahoe's pedals revealed that the two pedals are very close to each other and when applying the brakes the brake pedal comes down on the foot that is somehow stuck on the gas pedal. I believe the stuck accelerator foot was somehow trapped under the brake pedal. The pedals are too close together.
Corrective Action:
When pulling out of my driveway my gas pedal foot became stuck on the gas pedal. I could not remove my foot from the gas pedal. I immediately stepped on the brake pedal and then my Tahoe accelerated rapidly. I removed my foot from the brake pedal because any pressure on the brake just caused the car to accelerate faster. I then managed to wiggle my gas pedal foot from off of the gas pedal, it took a lot of effort. I was wearing normal men's shoes with no protrusions of any kind. I have recently seen in the news several similar occurrences including one that resulted in a fatality and others being injured as the car accelerated into an Apple store. In two of these cases that I've seen in the news the drivers have reported that their foot became stuck on the gas pedal and when they applied the brakes the car accelerated out of control. This is exactly what happened to me except i managed to get the car under control before I hit anything. My inspection of the Tahoe's pedals revealed that the two pedals are very close to each other and when applying the brakes the brake pedal comes down on the foot that is somehow stuck on the gas pedal. I believe the stuck accelerator foot was somehow trapped under the brake pedal. The pedals are too close together.
Additional Notes:
When pulling out of my driveway my gas pedal foot became stuck on the gas pedal. I could not remove my foot from the gas pedal. I immediately stepped on the brake pedal and then my Tahoe accelerated rapidly. I removed my foot from the brake pedal because any pressure on the brake just caused the car to accelerate faster. I then managed to wiggle my gas pedal foot from off of the gas pedal, it took a lot of effort. I was wearing normal men's shoes with no protrusions of any kind. I have recently seen in the news several similar occurrences including one that resulted in a fatality and others being injured as the car accelerated into an Apple store. In two of these cases that I've seen in the news the drivers have reported that their foot became stuck on the gas pedal and when they applied the brakes the car accelerated out of control. This is exactly what happened to me except i managed to get the car under control before I hit anything. My inspection of the Tahoe's pedals revealed that the two pedals are very close to each other and when applying the brakes the brake pedal comes down on the foot that is somehow stuck on the gas pedal. I believe the stuck accelerator foot was somehow trapped under the brake pedal. The pedals are too close together.
Mfg Campaign: 11499948
Recall Date: Jan 3, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving in a parking lot to go thru a drive thru to pick food I was moving at a slow speed 10 to 15 mph and slowing to a stop my brake pedal became very hard to push and my Tahoe did not stop right away. I almost hit the car in front of me. I put the vehicle in park, turned it off, waited 30 to 45 seconds, turned the vehicle back on and put it in drive and slowly started moving in the drive thru line. When I stepped on the brakes to stop again the pedal got hard to push again and it did not stop right away. Brake Assist warning came on in the dashboard when I moved and tried to stop again. I drove home with extreme caution and as I was rolling into my driveway the same thing happened again that happened in the drive thru. I have parked my Tahoe and will have it towed to dealership.
Corrective Action:
While driving in a parking lot to go thru a drive thru to pick food I was moving at a slow speed 10 to 15 mph and slowing to a stop my brake pedal became very hard to push and my Tahoe did not stop right away. I almost hit the car in front of me. I put the vehicle in park, turned it off, waited 30 to 45 seconds, turned the vehicle back on and put it in drive and slowly started moving in the drive thru line. When I stepped on the brakes to stop again the pedal got hard to push again and it did not stop right away. Brake Assist warning came on in the dashboard when I moved and tried to stop again. I drove home with extreme caution and as I was rolling into my driveway the same thing happened again that happened in the drive thru. I have parked my Tahoe and will have it towed to dealership.
Additional Notes:
While driving in a parking lot to go thru a drive thru to pick food I was moving at a slow speed 10 to 15 mph and slowing to a stop my brake pedal became very hard to push and my Tahoe did not stop right away. I almost hit the car in front of me. I put the vehicle in park, turned it off, waited 30 to 45 seconds, turned the vehicle back on and put it in drive and slowly started moving in the drive thru line. When I stepped on the brakes to stop again the pedal got hard to push again and it did not stop right away. Brake Assist warning came on in the dashboard when I moved and tried to stop again. I drove home with extreme caution and as I was rolling into my driveway the same thing happened again that happened in the drive thru. I have parked my Tahoe and will have it towed to dealership.
Mfg Campaign: 11497508
Recall Date: Dec 14, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
HARD BRAKE PEDAL RESULTING IN LITTLE OR NO STOPPING POWER WHEN APPLYING THE BRAKES AT LOW SPEED. TO GET THE VEHICLE TO STOP, YOU MUST STOMP ON THE PEDAL AS HARD AS YOU CAN. THE SITUATION TYPICALLY OCCURS WHEN PARKING. THE BRAKE APPLICATION OR TWO ARE FINE, BUT AFTER THAT THE BRAKES FAIL. AND ALSO MAKE A VIBERATION IN THE BRAKE PEDAL WHILE SOUNDING ROUGH! WAS DRIVING TO WORK AND BRAKES PEDAL WENT TO THE FLOOR WITH NO PRESSURE AT THE PEDAL.
Corrective Action:
HARD BRAKE PEDAL RESULTING IN LITTLE OR NO STOPPING POWER WHEN APPLYING THE BRAKES AT LOW SPEED. TO GET THE VEHICLE TO STOP, YOU MUST STOMP ON THE PEDAL AS HARD AS YOU CAN. THE SITUATION TYPICALLY OCCURS WHEN PARKING. THE BRAKE APPLICATION OR TWO ARE FINE, BUT AFTER THAT THE BRAKES FAIL. AND ALSO MAKE A VIBERATION IN THE BRAKE PEDAL WHILE SOUNDING ROUGH! WAS DRIVING TO WORK AND BRAKES PEDAL WENT TO THE FLOOR WITH NO PRESSURE AT THE PEDAL.
Additional Notes:
HARD BRAKE PEDAL RESULTING IN LITTLE OR NO STOPPING POWER WHEN APPLYING THE BRAKES AT LOW SPEED. TO GET THE VEHICLE TO STOP, YOU MUST STOMP ON THE PEDAL AS HARD AS YOU CAN. THE SITUATION TYPICALLY OCCURS WHEN PARKING. THE BRAKE APPLICATION OR TWO ARE FINE, BUT AFTER THAT THE BRAKES FAIL. AND ALSO MAKE A VIBERATION IN THE BRAKE PEDAL WHILE SOUNDING ROUGH! WAS DRIVING TO WORK AND BRAKES PEDAL WENT TO THE FLOOR WITH NO PRESSURE AT THE PEDAL.
Mfg Campaign: 11497314
Recall Date: Dec 13, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When driving at low speeds, the brakes are hard to engage which can result in crashing into objects/people without being able to safely stop. This happens in parking lots, stop and go traffic on the busy interstate and in drive-thrus. This can be dangerous for the driver/passengers and others outside the vehicle or objects. This is also a huge safety issue when driving down a steep incline at low speeds and having to pull out into traffic due to it not stopping appropriately. Vehicle has been inspected by a mechanic however there are no warning lamps illuminated. As stated before, brake issue happens only at low speeds. From my understanding there was a recall for this same issue for vehicles of certain years 2015-2018, specifically Tahoe being in the category.
Corrective Action:
When driving at low speeds, the brakes are hard to engage which can result in crashing into objects/people without being able to safely stop. This happens in parking lots, stop and go traffic on the busy interstate and in drive-thrus. This can be dangerous for the driver/passengers and others outside the vehicle or objects. This is also a huge safety issue when driving down a steep incline at low speeds and having to pull out into traffic due to it not stopping appropriately. Vehicle has been inspected by a mechanic however there are no warning lamps illuminated. As stated before, brake issue happens only at low speeds. From my understanding there was a recall for this same issue for vehicles of certain years 2015-2018, specifically Tahoe being in the category.
Additional Notes:
When driving at low speeds, the brakes are hard to engage which can result in crashing into objects/people without being able to safely stop. This happens in parking lots, stop and go traffic on the busy interstate and in drive-thrus. This can be dangerous for the driver/passengers and others outside the vehicle or objects. This is also a huge safety issue when driving down a steep incline at low speeds and having to pull out into traffic due to it not stopping appropriately. Vehicle has been inspected by a mechanic however there are no warning lamps illuminated. As stated before, brake issue happens only at low speeds. From my understanding there was a recall for this same issue for vehicles of certain years 2015-2018, specifically Tahoe being in the category.
Mfg Campaign: 11496590
Recall Date: Dec 8, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Tahoe brake system failing, takes longer to stop. Brake pedal begins to feel solid on activation with little effect to slow or stop. Due to failure to stop, Almost in a few collisions and rolled down a hillside road. Tahoe is now parked. I read the 2014-2018 tahoes have a (brake) vacuum pump issue for recall. 19V645000 Recall number Called local dealership. Is not on recall list. Not submitted to dealership yet. No appointments until January 2023. I’m sure they can reproduce issue Tahoe not inspected by others No warning lights or other in vehicle advisals
Corrective Action:
Tahoe brake system failing, takes longer to stop. Brake pedal begins to feel solid on activation with little effect to slow or stop. Due to failure to stop, Almost in a few collisions and rolled down a hillside road. Tahoe is now parked. I read the 2014-2018 tahoes have a (brake) vacuum pump issue for recall. 19V645000 Recall number Called local dealership. Is not on recall list. Not submitted to dealership yet. No appointments until January 2023. I’m sure they can reproduce issue Tahoe not inspected by others No warning lights or other in vehicle advisals
Additional Notes:
Tahoe brake system failing, takes longer to stop. Brake pedal begins to feel solid on activation with little effect to slow or stop. Due to failure to stop, Almost in a few collisions and rolled down a hillside road. Tahoe is now parked. I read the 2014-2018 tahoes have a (brake) vacuum pump issue for recall. 19V645000 Recall number Called local dealership. Is not on recall list. Not submitted to dealership yet. No appointments until January 2023. I’m sure they can reproduce issue Tahoe not inspected by others No warning lights or other in vehicle advisals
Mfg Campaign: 11496254
Recall Date: Dec 6, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Tahoe brake system failing, takes longer to stop. Brake pedal begins to feel solid on activation with little effect to slow or stop. Due to failure to stop, Almost in a few collisions and rolled down a hillside road. Tahoe is now parked. I read the 2014-2018 tahoes have a (brake) vacuum pump issue for recall. 19V645000 Recall number Called local dealership. Is not on recall list. Not submitted to dealership yet. No appointments until January 2023. I’m sure they can reproduce issue Tahoe not inspected by others No warning lights or other in vehicle advisals
Corrective Action:
Tahoe brake system failing, takes longer to stop. Brake pedal begins to feel solid on activation with little effect to slow or stop. Due to failure to stop, Almost in a few collisions and rolled down a hillside road. Tahoe is now parked. I read the 2014-2018 tahoes have a (brake) vacuum pump issue for recall. 19V645000 Recall number Called local dealership. Is not on recall list. Not submitted to dealership yet. No appointments until January 2023. I’m sure they can reproduce issue Tahoe not inspected by others No warning lights or other in vehicle advisals
Additional Notes:
Tahoe brake system failing, takes longer to stop. Brake pedal begins to feel solid on activation with little effect to slow or stop. Due to failure to stop, Almost in a few collisions and rolled down a hillside road. Tahoe is now parked. I read the 2014-2018 tahoes have a (brake) vacuum pump issue for recall. 19V645000 Recall number Called local dealership. Is not on recall list. Not submitted to dealership yet. No appointments until January 2023. I’m sure they can reproduce issue Tahoe not inspected by others No warning lights or other in vehicle advisals
Mfg Campaign: 11496254
Recall Date: Dec 6, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service brake assist system warning came on right after brakes malfunctioned.
Corrective Action:
Service brake assist system warning came on right after brakes malfunctioned.
Additional Notes:
Service brake assist system warning came on right after brakes malfunctioned.
Mfg Campaign: 11495049
Recall Date: Nov 27, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Weird shifting Vehicle going neutral out of nowhere while operating the vehicle in traffic (major safety issue)! No codes alerting of any damage Could not go over 20 mph without vehicle completely stalling in traffic No matter how much accelerator pedal was engaged vehicle would not accelerate
Corrective Action:
Weird shifting Vehicle going neutral out of nowhere while operating the vehicle in traffic (major safety issue)! No codes alerting of any damage Could not go over 20 mph without vehicle completely stalling in traffic No matter how much accelerator pedal was engaged vehicle would not accelerate
Additional Notes:
Weird shifting Vehicle going neutral out of nowhere while operating the vehicle in traffic (major safety issue)! No codes alerting of any damage Could not go over 20 mph without vehicle completely stalling in traffic No matter how much accelerator pedal was engaged vehicle would not accelerate
Mfg Campaign: 11492398
Recall Date: Nov 5, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I recently had my brakes and rotors replaced for this issue. Any time I’m backing my vehicle into and parking spot drive way garage etc it’s difficult to stop. I’m flooring the pedal to stop. I cracked my number because I couldn’t stop. I’ve seen an article for a recall on 2018 models that were made in 2017. My truck is a 2017 experiencing these same issues. No recalls are current for this isssue. Not sure if I’m the only one but it is happening.
Corrective Action:
I recently had my brakes and rotors replaced for this issue. Any time I’m backing my vehicle into and parking spot drive way garage etc it’s difficult to stop. I’m flooring the pedal to stop. I cracked my number because I couldn’t stop. I’ve seen an article for a recall on 2018 models that were made in 2017. My truck is a 2017 experiencing these same issues. No recalls are current for this isssue. Not sure if I’m the only one but it is happening.
Additional Notes:
I recently had my brakes and rotors replaced for this issue. Any time I’m backing my vehicle into and parking spot drive way garage etc it’s difficult to stop. I’m flooring the pedal to stop. I cracked my number because I couldn’t stop. I’ve seen an article for a recall on 2018 models that were made in 2017. My truck is a 2017 experiencing these same issues. No recalls are current for this isssue. Not sure if I’m the only one but it is happening.
Mfg Campaign: 11492293
Recall Date: Nov 4, 2022
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
La falla de mi carro es la transmisión se quebró por dentro cuando iba en marcha pero pude llegar a un tienda de Chevrolet
Corrective Action:
La falla de mi carro es la transmisión se quebró por dentro cuando iba en marcha pero pude llegar a un tienda de Chevrolet
Additional Notes:
La falla de mi carro es la transmisión se quebró por dentro cuando iba en marcha pero pude llegar a un tienda de Chevrolet
Mfg Campaign: 11492313
Recall Date: Nov 4, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 Chevrolet Tahoe. The contact stated while driving and approaching a stop sign, the vehicle jerked as if the brake pedal was abruptly depressed. There was no warning light illuminated. The vehicle was taken to an independent mechanic however, no failure was found. The contact stated that the brake assist warning message was displayed. The dealer was contacted and stated that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NSHTA Hotline to file a complaint. The failure mileage was 62,000.
Corrective Action:
The contact owns a 2017 Chevrolet Tahoe. The contact stated while driving and approaching a stop sign, the vehicle jerked as if the brake pedal was abruptly depressed. There was no warning light illuminated. The vehicle was taken to an independent mechanic however, no failure was found. The contact stated that the brake assist warning message was displayed. The dealer was contacted and stated that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NSHTA Hotline to file a complaint. The failure mileage was 62,000.
Additional Notes:
The contact owns a 2017 Chevrolet Tahoe. The contact stated while driving and approaching a stop sign, the vehicle jerked as if the brake pedal was abruptly depressed. There was no warning light illuminated. The vehicle was taken to an independent mechanic however, no failure was found. The contact stated that the brake assist warning message was displayed. The dealer was contacted and stated that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NSHTA Hotline to file a complaint. The failure mileage was 62,000.
Mfg Campaign: 11491943
Recall Date: Nov 2, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2017 Chevrolet Tahoe. The contact stated while attempting to start the vehicle remotely, the vehicle would not start. The contact was able to start the vehicle with the key. The contact stated while driving 5 MPH, several safety features became inoperable with an audible alert. The contact stated that the instrument cluster also went blank. The dealer was contacted and stated that it might be a wiring harness failure, and that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was not available.
Corrective Action:
The contact owns a 2017 Chevrolet Tahoe. The contact stated while attempting to start the vehicle remotely, the vehicle would not start. The contact was able to start the vehicle with the key. The contact stated while driving 5 MPH, several safety features became inoperable with an audible alert. The contact stated that the instrument cluster also went blank. The dealer was contacted and stated that it might be a wiring harness failure, and that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was not available.
Additional Notes:
The contact owns a 2017 Chevrolet Tahoe. The contact stated while attempting to start the vehicle remotely, the vehicle would not start. The contact was able to start the vehicle with the key. The contact stated while driving 5 MPH, several safety features became inoperable with an audible alert. The contact stated that the instrument cluster also went blank. The dealer was contacted and stated that it might be a wiring harness failure, and that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was not available.
Mfg Campaign: 11488242
Recall Date: Oct 6, 2022
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