Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
206 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I just experienced an issue with my transmission, I was driving home from work in cruise control and started up a bridge when my vehicle seemed to disengage the clutch and start rapidly slowing down (I was going up the incline of the bridge) and the motor redlined trying to maintain speed. I immediately switched it back into regular drive mode and noticed that the engine was not engaging with the transmission. I then placed the column shift into the manual setting and dropped down to 3rd gear, the tahoe gave a really abrupt and hard impact on the transmission and I got it to reangage to continue up the incline. This happened more than a dozen times in the remaining 15 miles to my home, both in and out of the manual setting. I did not attempt to go back to curise control. When I got home I turned the car off and checked the trans fluid level and saw nothing on the dipstick, I let it cool off and I have fluid past the "hot" mark and into the S curve of the stick. I was able to determine that my transmission was having a majority of its issues beyone 3rd gear. After doing some very quick research on Google it appears that I'm not the only one having transmission issues, primarily with 3rd and 4th gear of this year make and model. Is this something that is being investigated? My vehicle has 103k miles and is planned for a fluid change in the next couple of weeks (transmission, transfer case, and rear differential), per the O&M book that came with the vehicle. This just happened today and I have not had an opportunity to reach out to the dealership to question them about it. There were no warning indicators or error messages during the drive or during the time this occurred. All recall notices have been repaired on the tahoe to date, and I have kept up with the other fluid changes and other misc o&m recommendations. Please, any feedback would be very appreciated as this is my primary and safest vehicle to transport my kids.
Corrective Action:
I just experienced an issue with my transmission, I was driving home from work in cruise control and started up a bridge when my vehicle seemed to disengage the clutch and start rapidly slowing down (I was going up the incline of the bridge) and the motor redlined trying to maintain speed. I immediately switched it back into regular drive mode and noticed that the engine was not engaging with the transmission. I then placed the column shift into the manual setting and dropped down to 3rd gear, the tahoe gave a really abrupt and hard impact on the transmission and I got it to reangage to continue up the incline. This happened more than a dozen times in the remaining 15 miles to my home, both in and out of the manual setting. I did not attempt to go back to curise control. When I got home I turned the car off and checked the trans fluid level and saw nothing on the dipstick, I let it cool off and I have fluid past the "hot" mark and into the S curve of the stick. I was able to determine that my transmission was having a majority of its issues beyone 3rd gear. After doing some very quick research on Google it appears that I'm not the only one having transmission issues, primarily with 3rd and 4th gear of this year make and model. Is this something that is being investigated? My vehicle has 103k miles and is planned for a fluid change in the next couple of weeks (transmission, transfer case, and rear differential), per the O&M book that came with the vehicle. This just happened today and I have not had an opportunity to reach out to the dealership to question them about it. There were no warning indicators or error messages during the drive or during the time this occurred. All recall notices have been repaired on the tahoe to date, and I have kept up with the other fluid changes and other misc o&m recommendations. Please, any feedback would be very appreciated as this is my primary and safest vehicle to transport my kids.
Additional Notes:
I just experienced an issue with my transmission, I was driving home from work in cruise control and started up a bridge when my vehicle seemed to disengage the clutch and start rapidly slowing down (I was going up the incline of the bridge) and the motor redlined trying to maintain speed. I immediately switched it back into regular drive mode and noticed that the engine was not engaging with the transmission. I then placed the column shift into the manual setting and dropped down to 3rd gear, the tahoe gave a really abrupt and hard impact on the transmission and I got it to reangage to continue up the incline. This happened more than a dozen times in the remaining 15 miles to my home, both in and out of the manual setting. I did not attempt to go back to curise control. When I got home I turned the car off and checked the trans fluid level and saw nothing on the dipstick, I let it cool off and I have fluid past the "hot" mark and into the S curve of the stick. I was able to determine that my transmission was having a majority of its issues beyone 3rd gear. After doing some very quick research on Google it appears that I'm not the only one having transmission issues, primarily with 3rd and 4th gear of this year make and model. Is this something that is being investigated? My vehicle has 103k miles and is planned for a fluid change in the next couple of weeks (transmission, transfer case, and rear differential), per the O&M book that came with the vehicle. This just happened today and I have not had an opportunity to reach out to the dealership to question them about it. There were no warning indicators or error messages during the drive or during the time this occurred. All recall notices have been repaired on the tahoe to date, and I have kept up with the other fluid changes and other misc o&m recommendations. Please, any feedback would be very appreciated as this is my primary and safest vehicle to transport my kids.
Mfg Campaign: 11552518
Recall Date: Oct 29, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission on my 2017 Chevy Tahoe failed and needs a complete replacement. I notice a class-action lawsuit has been filed for other Chevy models but the Tahoe was not include although it has the same transmission/gearbox. I was on a major interstate when the transmission failed causing the vehicle to decelerate. The car was towed to a Chevy dealership where they have confirmed the transmission needs to be replaced and this has been an ongoing issue with this vehicle. There were no warning lights prior. The check engine light came on after the transmission failed.
Corrective Action:
Transmission on my 2017 Chevy Tahoe failed and needs a complete replacement. I notice a class-action lawsuit has been filed for other Chevy models but the Tahoe was not include although it has the same transmission/gearbox. I was on a major interstate when the transmission failed causing the vehicle to decelerate. The car was towed to a Chevy dealership where they have confirmed the transmission needs to be replaced and this has been an ongoing issue with this vehicle. There were no warning lights prior. The check engine light came on after the transmission failed.
Additional Notes:
Transmission on my 2017 Chevy Tahoe failed and needs a complete replacement. I notice a class-action lawsuit has been filed for other Chevy models but the Tahoe was not include although it has the same transmission/gearbox. I was on a major interstate when the transmission failed causing the vehicle to decelerate. The car was towed to a Chevy dealership where they have confirmed the transmission needs to be replaced and this has been an ongoing issue with this vehicle. There were no warning lights prior. The check engine light came on after the transmission failed.
Mfg Campaign: 11551444
Recall Date: Oct 23, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes become very hard to engage while at a low speed, consistently in traffic and the car rider line at school. It has caused me to almost hit cars in front of me and people walking between cars. To me, it feels like the brakes are sticking and not releasing fully when I release the pedal to recoil and as if a line is going to be filled with pressurized air to work again and it is not able to do so. If i wait and let the cars go far ahead of me and the blast without using brakes, there isn’t a need to keep using the brake m, but this is not how to drive in traffic and it isn’t safe. It also is scary to not rely on the function of my brakes and it is putting people at risk every day I drop my kids off or kick them up from school. I have had the brakes evaluated for repair, but I am told there is no issue with the brake pads or roters. No warning lights. It resolved after having my brakes evaluated and tires replaced, but it has returned.
Corrective Action:
The brakes become very hard to engage while at a low speed, consistently in traffic and the car rider line at school. It has caused me to almost hit cars in front of me and people walking between cars. To me, it feels like the brakes are sticking and not releasing fully when I release the pedal to recoil and as if a line is going to be filled with pressurized air to work again and it is not able to do so. If i wait and let the cars go far ahead of me and the blast without using brakes, there isn’t a need to keep using the brake m, but this is not how to drive in traffic and it isn’t safe. It also is scary to not rely on the function of my brakes and it is putting people at risk every day I drop my kids off or kick them up from school. I have had the brakes evaluated for repair, but I am told there is no issue with the brake pads or roters. No warning lights. It resolved after having my brakes evaluated and tires replaced, but it has returned.
Additional Notes:
The brakes become very hard to engage while at a low speed, consistently in traffic and the car rider line at school. It has caused me to almost hit cars in front of me and people walking between cars. To me, it feels like the brakes are sticking and not releasing fully when I release the pedal to recoil and as if a line is going to be filled with pressurized air to work again and it is not able to do so. If i wait and let the cars go far ahead of me and the blast without using brakes, there isn’t a need to keep using the brake m, but this is not how to drive in traffic and it isn’t safe. It also is scary to not rely on the function of my brakes and it is putting people at risk every day I drop my kids off or kick them up from school. I have had the brakes evaluated for repair, but I am told there is no issue with the brake pads or roters. No warning lights. It resolved after having my brakes evaluated and tires replaced, but it has returned.
Mfg Campaign: 11549723
Recall Date: Oct 13, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The power steering motor went out while I was driving. The message center on my dashboard alerted me just seconds before I couldn't steer. Luckily I was on a residential street and was able to get out of the road with a lot of effort steering. The car was taken to a local mechanic and we were told the power steering motor went out. The mechanic ordered the part and replaced it. The process took 3 weeks total to get the part, replace it and Chevy dealer reprogramming it.
Corrective Action:
The power steering motor went out while I was driving. The message center on my dashboard alerted me just seconds before I couldn't steer. Luckily I was on a residential street and was able to get out of the road with a lot of effort steering. The car was taken to a local mechanic and we were told the power steering motor went out. The mechanic ordered the part and replaced it. The process took 3 weeks total to get the part, replace it and Chevy dealer reprogramming it.
Additional Notes:
The power steering motor went out while I was driving. The message center on my dashboard alerted me just seconds before I couldn't steer. Luckily I was on a residential street and was able to get out of the road with a lot of effort steering. The car was taken to a local mechanic and we were told the power steering motor went out. The mechanic ordered the part and replaced it. The process took 3 weeks total to get the part, replace it and Chevy dealer reprogramming it.
Mfg Campaign: 11545930
Recall Date: Sep 21, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Braking system becomes inoperable when the brakes are applied at the same time the forward collision system is engaged by the vehicles computer.
Corrective Action:
Braking system becomes inoperable when the brakes are applied at the same time the forward collision system is engaged by the vehicles computer.
Additional Notes:
Braking system becomes inoperable when the brakes are applied at the same time the forward collision system is engaged by the vehicles computer.
Mfg Campaign: 11537396
Recall Date: Aug 9, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Braking system becomes inoperable when the brakes are applied at the same time the forward collision system is engaged by the vehicles computer.
Corrective Action:
Braking system becomes inoperable when the brakes are applied at the same time the forward collision system is engaged by the vehicles computer.
Additional Notes:
Braking system becomes inoperable when the brakes are applied at the same time the forward collision system is engaged by the vehicles computer.
Mfg Campaign: 11537396
Recall Date: Aug 9, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
First the brakes went out, then the AC, now the transmission. It has only 60,000 miles.
Corrective Action:
First the brakes went out, then the AC, now the transmission. It has only 60,000 miles.
Additional Notes:
First the brakes went out, then the AC, now the transmission. It has only 60,000 miles.
Mfg Campaign: 11536871
Recall Date: Aug 7, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
First the brakes went out, then the AC, now the transmission. It has only 60,000 miles.
Corrective Action:
First the brakes went out, then the AC, now the transmission. It has only 60,000 miles.
Additional Notes:
First the brakes went out, then the AC, now the transmission. It has only 60,000 miles.
Mfg Campaign: 11536871
Recall Date: Aug 7, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
First the brakes went out, then the AC, now the transmission. It has only 60,000 miles.
Corrective Action:
First the brakes went out, then the AC, now the transmission. It has only 60,000 miles.
Additional Notes:
First the brakes went out, then the AC, now the transmission. It has only 60,000 miles.
Mfg Campaign: 11536871
Recall Date: Aug 7, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission noticeably slipping. When Tahoe is placed in reverse, car begins rolling forward, and sputters backwards. Elongated shifting between gears 2-3 causing RPMs to spike significantly.
Corrective Action:
Transmission noticeably slipping. When Tahoe is placed in reverse, car begins rolling forward, and sputters backwards. Elongated shifting between gears 2-3 causing RPMs to spike significantly.
Additional Notes:
Transmission noticeably slipping. When Tahoe is placed in reverse, car begins rolling forward, and sputters backwards. Elongated shifting between gears 2-3 causing RPMs to spike significantly.
Mfg Campaign: 11536944
Recall Date: Aug 7, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission malfunctioned at 100K miles. I was traveling on a major interstate and the car could not power forward. The dealership has confirmed that the transmission needs replacing. I did not receive a warning lamp or messages related to the issue.
Corrective Action:
The transmission malfunctioned at 100K miles. I was traveling on a major interstate and the car could not power forward. The dealership has confirmed that the transmission needs replacing. I did not receive a warning lamp or messages related to the issue.
Additional Notes:
The transmission malfunctioned at 100K miles. I was traveling on a major interstate and the car could not power forward. The dealership has confirmed that the transmission needs replacing. I did not receive a warning lamp or messages related to the issue.
Mfg Campaign: 11533525
Recall Date: Jul 20, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission went out at 93,000 miles and we took it in to be repaired under warranty. We were told a new transmission would be installed after being shipped from Detroit MI. When we picked up the vehice we discovered it was not a new transmission but a remanufactured transmission. We drove it home 25 miles home and it did not shift properly. We immediately called the dealership back to report it and was asked to bring it back. The dealership check it and said there was nothing wrong with it we just needed to drive it so it could learn our driving habits. This transmission lasted 104 days. We were out of town and my husband drove it to town to get breakfast and the transmission was slipping so bad he almost didn't get back with it. We had to have it towed to the nearest dealer 30 miles away and rent a car to get home. The second remanufactured transmission was installed by GM on 5/23/23 and we picked it up on 5/26/23. Upon driving it home this 2nd transmission was shifting hard. I contacted GM regarding it and was told to take it to be checked out. Once again we were told we just needed to drive it so it cold learn our driving habits. It is unsafe to drive as my husband drove it 4 miles to the grocery store and still at the traffic light he is pressing the gas to go and the vehicle would not move/go forward. He quickly had to put his flasher on and put the vehicle in park to keep from being hit from behind. He was finally able to get the vehicle to move and got home. The vehicle shifts so hard that it feels like you have been hit from behind by another car. GM keeps telling me there is nothing wrong with the vehicle but it is not safe to drive when you dont know if the transmission is gonna go out while you are going 70 mph down the interstate or get rearended becasue yourr vehicle doesn't move when the light turns green.
Corrective Action:
The transmission went out at 93,000 miles and we took it in to be repaired under warranty. We were told a new transmission would be installed after being shipped from Detroit MI. When we picked up the vehice we discovered it was not a new transmission but a remanufactured transmission. We drove it home 25 miles home and it did not shift properly. We immediately called the dealership back to report it and was asked to bring it back. The dealership check it and said there was nothing wrong with it we just needed to drive it so it could learn our driving habits. This transmission lasted 104 days. We were out of town and my husband drove it to town to get breakfast and the transmission was slipping so bad he almost didn't get back with it. We had to have it towed to the nearest dealer 30 miles away and rent a car to get home. The second remanufactured transmission was installed by GM on 5/23/23 and we picked it up on 5/26/23. Upon driving it home this 2nd transmission was shifting hard. I contacted GM regarding it and was told to take it to be checked out. Once again we were told we just needed to drive it so it cold learn our driving habits. It is unsafe to drive as my husband drove it 4 miles to the grocery store and still at the traffic light he is pressing the gas to go and the vehicle would not move/go forward. He quickly had to put his flasher on and put the vehicle in park to keep from being hit from behind. He was finally able to get the vehicle to move and got home. The vehicle shifts so hard that it feels like you have been hit from behind by another car. GM keeps telling me there is nothing wrong with the vehicle but it is not safe to drive when you dont know if the transmission is gonna go out while you are going 70 mph down the interstate or get rearended becasue yourr vehicle doesn't move when the light turns green.
Additional Notes:
The transmission went out at 93,000 miles and we took it in to be repaired under warranty. We were told a new transmission would be installed after being shipped from Detroit MI. When we picked up the vehice we discovered it was not a new transmission but a remanufactured transmission. We drove it home 25 miles home and it did not shift properly. We immediately called the dealership back to report it and was asked to bring it back. The dealership check it and said there was nothing wrong with it we just needed to drive it so it could learn our driving habits. This transmission lasted 104 days. We were out of town and my husband drove it to town to get breakfast and the transmission was slipping so bad he almost didn't get back with it. We had to have it towed to the nearest dealer 30 miles away and rent a car to get home. The second remanufactured transmission was installed by GM on 5/23/23 and we picked it up on 5/26/23. Upon driving it home this 2nd transmission was shifting hard. I contacted GM regarding it and was told to take it to be checked out. Once again we were told we just needed to drive it so it cold learn our driving habits. It is unsafe to drive as my husband drove it 4 miles to the grocery store and still at the traffic light he is pressing the gas to go and the vehicle would not move/go forward. He quickly had to put his flasher on and put the vehicle in park to keep from being hit from behind. He was finally able to get the vehicle to move and got home. The vehicle shifts so hard that it feels like you have been hit from behind by another car. GM keeps telling me there is nothing wrong with the vehicle but it is not safe to drive when you dont know if the transmission is gonna go out while you are going 70 mph down the interstate or get rearended becasue yourr vehicle doesn't move when the light turns green.
Mfg Campaign: 11529861
Recall Date: Jun 30, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
When going a low speed 15mph when hitting the brake car would not completely stop. When driving rpm will go high and would not go over 50mph
Corrective Action:
When going a low speed 15mph when hitting the brake car would not completely stop. When driving rpm will go high and would not go over 50mph
Additional Notes:
When going a low speed 15mph when hitting the brake car would not completely stop. When driving rpm will go high and would not go over 50mph
Mfg Campaign: 11527790
Recall Date: Jun 19, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When going a low speed 15mph when hitting the brake car would not completely stop. When driving rpm will go high and would not go over 50mph
Corrective Action:
When going a low speed 15mph when hitting the brake car would not completely stop. When driving rpm will go high and would not go over 50mph
Additional Notes:
When going a low speed 15mph when hitting the brake car would not completely stop. When driving rpm will go high and would not go over 50mph
Mfg Campaign: 11527790
Recall Date: Jun 19, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while stopped at a stop light, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact’s vehicle shifted forward into another lane. The contact stated that the cabin was filled with smoke and she had to abruptly exit the vehicle. The contact sustained an injury to the right knee, back, neck, and right arm that required medical attention. A police report was filed, and the contact was informed that the air bag was partially deployed. The vehicle was towed to a tow lot and then towed to the insurance company's tow lot. The dealer was not notified of the failure. The vehicle had not yet been diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while stopped at a stop light, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact’s vehicle shifted forward into another lane. The contact stated that the cabin was filled with smoke and she had to abruptly exit the vehicle. The contact sustained an injury to the right knee, back, neck, and right arm that required medical attention. A police report was filed, and the contact was informed that the air bag was partially deployed. The vehicle was towed to a tow lot and then towed to the insurance company's tow lot. The dealer was not notified of the failure. The vehicle had not yet been diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while stopped at a stop light, another vehicle crashed into the rear of the contact's vehicle. As a result, the contact’s vehicle shifted forward into another lane. The contact stated that the cabin was filled with smoke and she had to abruptly exit the vehicle. The contact sustained an injury to the right knee, back, neck, and right arm that required medical attention. A police report was filed, and the contact was informed that the air bag was partially deployed. The vehicle was towed to a tow lot and then towed to the insurance company's tow lot. The dealer was not notified of the failure. The vehicle had not yet been diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 40,000.
Mfg Campaign: 11523892
Recall Date: May 25, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the check engine warning light flashed off and on, with a knocking and ticking noise coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed an engine misfire. The contact was informed that the camshaft and lifters needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the check engine warning light flashed off and on, with a knocking and ticking noise coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed an engine misfire. The contact was informed that the camshaft and lifters needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the check engine warning light flashed off and on, with a knocking and ticking noise coming from the engine compartment. The vehicle was taken to the local dealer who diagnosed an engine misfire. The contact was informed that the camshaft and lifters needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 50,000.
Mfg Campaign: 11521641
Recall Date: May 12, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving approximately 80-85 MPH, the vehicle inadvertently started to decelerate with the check engine warning light illuminated. The contact coasted to the side of the roadway and waited before restarting the vehicle and continued driving. The failure reoccurred several times. The contact took the vehicle to the dealer who diagnosed that the fuel pump failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,494.
Corrective Action:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving approximately 80-85 MPH, the vehicle inadvertently started to decelerate with the check engine warning light illuminated. The contact coasted to the side of the roadway and waited before restarting the vehicle and continued driving. The failure reoccurred several times. The contact took the vehicle to the dealer who diagnosed that the fuel pump failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,494.
Additional Notes:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving approximately 80-85 MPH, the vehicle inadvertently started to decelerate with the check engine warning light illuminated. The contact coasted to the side of the roadway and waited before restarting the vehicle and continued driving. The failure reoccurred several times. The contact took the vehicle to the dealer who diagnosed that the fuel pump failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,494.
Mfg Campaign: 11520404
Recall Date: May 4, 2023
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Potential Consequences:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving approximately 80-85 MPH, the vehicle inadvertently started to decelerate with the check engine warning light illuminated. The contact coasted to the side of the roadway and waited before restarting the vehicle and continued driving. The failure reoccurred several times. The contact took the vehicle to the dealer who diagnosed that the fuel pump failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,494.
Corrective Action:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving approximately 80-85 MPH, the vehicle inadvertently started to decelerate with the check engine warning light illuminated. The contact coasted to the side of the roadway and waited before restarting the vehicle and continued driving. The failure reoccurred several times. The contact took the vehicle to the dealer who diagnosed that the fuel pump failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,494.
Additional Notes:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving approximately 80-85 MPH, the vehicle inadvertently started to decelerate with the check engine warning light illuminated. The contact coasted to the side of the roadway and waited before restarting the vehicle and continued driving. The failure reoccurred several times. The contact took the vehicle to the dealer who diagnosed that the fuel pump failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,494.
Mfg Campaign: 11520404
Recall Date: May 4, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKES ARE REALLY HARD WHEN PRESSING TAKES ALOT OF FORCE AND ALSO TAKES VERY LONG TO STOP NOW MY TRUCK PEDAL IS SOFT AND MY TRUCK IS STUTTERING FROM LOSS OF VACCUUM AND ALSO MADE ME FLY DOWN MY DRIVEWAY WITH NO WAY TO STOP
Corrective Action:
THE BRAKES ARE REALLY HARD WHEN PRESSING TAKES ALOT OF FORCE AND ALSO TAKES VERY LONG TO STOP NOW MY TRUCK PEDAL IS SOFT AND MY TRUCK IS STUTTERING FROM LOSS OF VACCUUM AND ALSO MADE ME FLY DOWN MY DRIVEWAY WITH NO WAY TO STOP
Additional Notes:
THE BRAKES ARE REALLY HARD WHEN PRESSING TAKES ALOT OF FORCE AND ALSO TAKES VERY LONG TO STOP NOW MY TRUCK PEDAL IS SOFT AND MY TRUCK IS STUTTERING FROM LOSS OF VACCUUM AND ALSO MADE ME FLY DOWN MY DRIVEWAY WITH NO WAY TO STOP
Mfg Campaign: 11518743
Recall Date: Apr 24, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
THE BRAKES ARE REALLY HARD WHEN PRESSING TAKES ALOT OF FORCE AND ALSO TAKES VERY LONG TO STOP NOW MY TRUCK PEDAL IS SOFT AND MY TRUCK IS STUTTERING FROM LOSS OF VACCUUM AND ALSO MADE ME FLY DOWN MY DRIVEWAY WITH NO WAY TO STOP
Corrective Action:
THE BRAKES ARE REALLY HARD WHEN PRESSING TAKES ALOT OF FORCE AND ALSO TAKES VERY LONG TO STOP NOW MY TRUCK PEDAL IS SOFT AND MY TRUCK IS STUTTERING FROM LOSS OF VACCUUM AND ALSO MADE ME FLY DOWN MY DRIVEWAY WITH NO WAY TO STOP
Additional Notes:
THE BRAKES ARE REALLY HARD WHEN PRESSING TAKES ALOT OF FORCE AND ALSO TAKES VERY LONG TO STOP NOW MY TRUCK PEDAL IS SOFT AND MY TRUCK IS STUTTERING FROM LOSS OF VACCUUM AND ALSO MADE ME FLY DOWN MY DRIVEWAY WITH NO WAY TO STOP
Mfg Campaign: 11518743
Recall Date: Apr 24, 2023
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Valencia, CA • 36 yrs
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