Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16007
Recall Date: Sep 8, 2016
Consumer Complaints
206 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
About 3 weeks ago my vehicle began shuddering during acceleration only at low speeds, and I had an appointment to regularly scheduled maintenance next week and planned to have the dealer look at it during that appointment. However, 3 days ago, at about 84,479 miles I was merging on to the highway and when I attempted to accelerate to highway speeds the tachometer jumped to 6000 rpm’s and became very sluggish when accelerating. It calmed down, but shortly after calming down, the tachometer spiked again to around 4500 rpm’s at 70mph, the check engine light came on and the vehicle temporarily stopped responding to any input except to raise the tachometer reading. After shifting into manual and back into automatic the transmission reengaged but would not allow for normal acceleration. The vehicle was able to be driven at approximately 30-35mph while the tachometer stayed consistently at around 3500-4000 rpm’s. The trouble codes given were P0700 and P0796, both relating to transmission indicating a problem with it.
Corrective Action:
About 3 weeks ago my vehicle began shuddering during acceleration only at low speeds, and I had an appointment to regularly scheduled maintenance next week and planned to have the dealer look at it during that appointment. However, 3 days ago, at about 84,479 miles I was merging on to the highway and when I attempted to accelerate to highway speeds the tachometer jumped to 6000 rpm’s and became very sluggish when accelerating. It calmed down, but shortly after calming down, the tachometer spiked again to around 4500 rpm’s at 70mph, the check engine light came on and the vehicle temporarily stopped responding to any input except to raise the tachometer reading. After shifting into manual and back into automatic the transmission reengaged but would not allow for normal acceleration. The vehicle was able to be driven at approximately 30-35mph while the tachometer stayed consistently at around 3500-4000 rpm’s. The trouble codes given were P0700 and P0796, both relating to transmission indicating a problem with it.
Additional Notes:
About 3 weeks ago my vehicle began shuddering during acceleration only at low speeds, and I had an appointment to regularly scheduled maintenance next week and planned to have the dealer look at it during that appointment. However, 3 days ago, at about 84,479 miles I was merging on to the highway and when I attempted to accelerate to highway speeds the tachometer jumped to 6000 rpm’s and became very sluggish when accelerating. It calmed down, but shortly after calming down, the tachometer spiked again to around 4500 rpm’s at 70mph, the check engine light came on and the vehicle temporarily stopped responding to any input except to raise the tachometer reading. After shifting into manual and back into automatic the transmission reengaged but would not allow for normal acceleration. The vehicle was able to be driven at approximately 30-35mph while the tachometer stayed consistently at around 3500-4000 rpm’s. The trouble codes given were P0700 and P0796, both relating to transmission indicating a problem with it.
Mfg Campaign: 11487161
Recall Date: Sep 29, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Trailer Brake System light repeatedly came on 13SEP2022 and continues to alert you while driving with alerting sound. It also is causing my SUV not to start properly and causing voltage shortage issues.
Corrective Action:
The Trailer Brake System light repeatedly came on 13SEP2022 and continues to alert you while driving with alerting sound. It also is causing my SUV not to start properly and causing voltage shortage issues.
Additional Notes:
The Trailer Brake System light repeatedly came on 13SEP2022 and continues to alert you while driving with alerting sound. It also is causing my SUV not to start properly and causing voltage shortage issues.
Mfg Campaign: 11484555
Recall Date: Sep 15, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
On 5/5/2022, I was driving my 2017 Chevrolet Tahoe. I pulled into traffic and then traffic briefly stopped moving. When I attempted to accelerate, my truck would not move. When I tried to accelerate, my truck began to roll backwards into the traffic behind me. My truck would only move in reverse. A passerby left his vehicle to assist me with backing up off the road as much as I could due to there being a ditch next to where I was stranded. My husband attempted to back the truck out of the road completely but the truck then slid closer to the drainage ditch. Roadside assistance had to be called and my truck had to be winched out and towed to my home on a flatbed. There were no warning signs prior to this incident. There were no warning lamps, no messages, no unusual smells or sounds nor did it drive differently. The closest GM dealership was unable to assess my truck due to them being backlogged and not having any available appointments. The truck was taken to two separate mechanics that stated that I need a new transmission. One was able to do a diagnostic and stated that the code for speed sensor failure read after the 2nd attempt. When the truck was taken there for repair the speed sensor did not read but instead the main control valve body was the fault code. The repair was completed and two days later the truck would not shift between gears. I had to take my truck to another GM dealer 30 minutes away. They diagnosed my truck and stated that fault code for an irregularity in shift solenoid B showed and that there was metal shavings in the transmission fluid. I also have Onstar diagnostic checks that reported no transmission issues on 04/14/22 and 05/16/22 that there were no transmission issues as well. Now Gm is refusing to address my issues because of the mileage being over the warranty. I could have been seriously injured because my vehicle stopped in traffic with absolutely no warning signs.
Corrective Action:
On 5/5/2022, I was driving my 2017 Chevrolet Tahoe. I pulled into traffic and then traffic briefly stopped moving. When I attempted to accelerate, my truck would not move. When I tried to accelerate, my truck began to roll backwards into the traffic behind me. My truck would only move in reverse. A passerby left his vehicle to assist me with backing up off the road as much as I could due to there being a ditch next to where I was stranded. My husband attempted to back the truck out of the road completely but the truck then slid closer to the drainage ditch. Roadside assistance had to be called and my truck had to be winched out and towed to my home on a flatbed. There were no warning signs prior to this incident. There were no warning lamps, no messages, no unusual smells or sounds nor did it drive differently. The closest GM dealership was unable to assess my truck due to them being backlogged and not having any available appointments. The truck was taken to two separate mechanics that stated that I need a new transmission. One was able to do a diagnostic and stated that the code for speed sensor failure read after the 2nd attempt. When the truck was taken there for repair the speed sensor did not read but instead the main control valve body was the fault code. The repair was completed and two days later the truck would not shift between gears. I had to take my truck to another GM dealer 30 minutes away. They diagnosed my truck and stated that fault code for an irregularity in shift solenoid B showed and that there was metal shavings in the transmission fluid. I also have Onstar diagnostic checks that reported no transmission issues on 04/14/22 and 05/16/22 that there were no transmission issues as well. Now Gm is refusing to address my issues because of the mileage being over the warranty. I could have been seriously injured because my vehicle stopped in traffic with absolutely no warning signs.
Additional Notes:
On 5/5/2022, I was driving my 2017 Chevrolet Tahoe. I pulled into traffic and then traffic briefly stopped moving. When I attempted to accelerate, my truck would not move. When I tried to accelerate, my truck began to roll backwards into the traffic behind me. My truck would only move in reverse. A passerby left his vehicle to assist me with backing up off the road as much as I could due to there being a ditch next to where I was stranded. My husband attempted to back the truck out of the road completely but the truck then slid closer to the drainage ditch. Roadside assistance had to be called and my truck had to be winched out and towed to my home on a flatbed. There were no warning signs prior to this incident. There were no warning lamps, no messages, no unusual smells or sounds nor did it drive differently. The closest GM dealership was unable to assess my truck due to them being backlogged and not having any available appointments. The truck was taken to two separate mechanics that stated that I need a new transmission. One was able to do a diagnostic and stated that the code for speed sensor failure read after the 2nd attempt. When the truck was taken there for repair the speed sensor did not read but instead the main control valve body was the fault code. The repair was completed and two days later the truck would not shift between gears. I had to take my truck to another GM dealer 30 minutes away. They diagnosed my truck and stated that fault code for an irregularity in shift solenoid B showed and that there was metal shavings in the transmission fluid. I also have Onstar diagnostic checks that reported no transmission issues on 04/14/22 and 05/16/22 that there were no transmission issues as well. Now Gm is refusing to address my issues because of the mileage being over the warranty. I could have been seriously injured because my vehicle stopped in traffic with absolutely no warning signs.
Mfg Campaign: 11468106
Recall Date: Jun 8, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Around 84,429 miles accelerated onto freeway and check engine light on and slow to accelerate. Try getting up to speed on an interstate without response when you slam on the gas. Went to shop, generic 700 code many things, but recommend to stop driving immediately. Continued to be be slow accelerating, changing my driving patterns to where I was not turning left unless with a turn light, or driving out of my way to make right turns ( to go Left). After a week (and calling shops) it had to be looked at and diagnosed. Took to transmission shop, Rebuilt was offered for quicker turn around, they could start ASAP. Their comment was we see a lot of this model and keep enough parts for this Tahoe to start. Also noted when dropped off 2 other models of this generation Tahoe were in the shop. And a GMC Sierra around the same period (assuming same Transmission here). Test Drive with Manager, they repair a lot of Chevy Tahoes and suburbans, and Nissans. Those keep them in business. Sister in law was there to get her Nissan Transmission Rebuilt about 3 months prior. (No Toyotas in the shop or Parking lot) I wish I had visited a Transmission shop before looking for new cars, great insight to prevent expensive repairs. After repair last week all is right (as expected when accelerating )This should be a recall at point or at least extend the warranty on the drivetrain and repairs. Just a thought with the complaints here and the Transmission shops. Should be looked at, not just on the 2017 model.
Corrective Action:
Around 84,429 miles accelerated onto freeway and check engine light on and slow to accelerate. Try getting up to speed on an interstate without response when you slam on the gas. Went to shop, generic 700 code many things, but recommend to stop driving immediately. Continued to be be slow accelerating, changing my driving patterns to where I was not turning left unless with a turn light, or driving out of my way to make right turns ( to go Left). After a week (and calling shops) it had to be looked at and diagnosed. Took to transmission shop, Rebuilt was offered for quicker turn around, they could start ASAP. Their comment was we see a lot of this model and keep enough parts for this Tahoe to start. Also noted when dropped off 2 other models of this generation Tahoe were in the shop. And a GMC Sierra around the same period (assuming same Transmission here). Test Drive with Manager, they repair a lot of Chevy Tahoes and suburbans, and Nissans. Those keep them in business. Sister in law was there to get her Nissan Transmission Rebuilt about 3 months prior. (No Toyotas in the shop or Parking lot) I wish I had visited a Transmission shop before looking for new cars, great insight to prevent expensive repairs. After repair last week all is right (as expected when accelerating )This should be a recall at point or at least extend the warranty on the drivetrain and repairs. Just a thought with the complaints here and the Transmission shops. Should be looked at, not just on the 2017 model.
Additional Notes:
Around 84,429 miles accelerated onto freeway and check engine light on and slow to accelerate. Try getting up to speed on an interstate without response when you slam on the gas. Went to shop, generic 700 code many things, but recommend to stop driving immediately. Continued to be be slow accelerating, changing my driving patterns to where I was not turning left unless with a turn light, or driving out of my way to make right turns ( to go Left). After a week (and calling shops) it had to be looked at and diagnosed. Took to transmission shop, Rebuilt was offered for quicker turn around, they could start ASAP. Their comment was we see a lot of this model and keep enough parts for this Tahoe to start. Also noted when dropped off 2 other models of this generation Tahoe were in the shop. And a GMC Sierra around the same period (assuming same Transmission here). Test Drive with Manager, they repair a lot of Chevy Tahoes and suburbans, and Nissans. Those keep them in business. Sister in law was there to get her Nissan Transmission Rebuilt about 3 months prior. (No Toyotas in the shop or Parking lot) I wish I had visited a Transmission shop before looking for new cars, great insight to prevent expensive repairs. After repair last week all is right (as expected when accelerating )This should be a recall at point or at least extend the warranty on the drivetrain and repairs. Just a thought with the complaints here and the Transmission shops. Should be looked at, not just on the 2017 model.
Mfg Campaign: 11466806
Recall Date: May 31, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 05/12/22, Service Trailer brake system warning alerts came on. Simply driving my Tahoe doing approximately 30 mph. We were not towing. It did it non stop for the full 30 miles home chiming and Blinking.
Corrective Action:
On 05/12/22, Service Trailer brake system warning alerts came on. Simply driving my Tahoe doing approximately 30 mph. We were not towing. It did it non stop for the full 30 miles home chiming and Blinking.
Additional Notes:
On 05/12/22, Service Trailer brake system warning alerts came on. Simply driving my Tahoe doing approximately 30 mph. We were not towing. It did it non stop for the full 30 miles home chiming and Blinking.
Mfg Campaign: 11464423
Recall Date: May 12, 2022
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On 05/12/22, Service Trailer brake system warning alerts came on. Simply driving my Tahoe doing approximately 30 mph. We were not towing. It did it non stop for the full 30 miles home chiming and Blinking.
Corrective Action:
On 05/12/22, Service Trailer brake system warning alerts came on. Simply driving my Tahoe doing approximately 30 mph. We were not towing. It did it non stop for the full 30 miles home chiming and Blinking.
Additional Notes:
On 05/12/22, Service Trailer brake system warning alerts came on. Simply driving my Tahoe doing approximately 30 mph. We were not towing. It did it non stop for the full 30 miles home chiming and Blinking.
Mfg Campaign: 11464423
Recall Date: May 12, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
heard a slight noise from the front of the car, like a faint squeal of a fan belt type noise. Then I had no brakes! No warning.. then a message displayed "brake assist service" A little late. No notice and almost plowed into the car in front of me! carefully crawled home and called AAA to tow it to the Chevy dealer.
Corrective Action:
heard a slight noise from the front of the car, like a faint squeal of a fan belt type noise. Then I had no brakes! No warning.. then a message displayed "brake assist service" A little late. No notice and almost plowed into the car in front of me! carefully crawled home and called AAA to tow it to the Chevy dealer.
Additional Notes:
heard a slight noise from the front of the car, like a faint squeal of a fan belt type noise. Then I had no brakes! No warning.. then a message displayed "brake assist service" A little late. No notice and almost plowed into the car in front of me! carefully crawled home and called AAA to tow it to the Chevy dealer.
Mfg Campaign: 11459640
Recall Date: Apr 5, 2022
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The middle row seat belt on the drivers side is failing to retract and secure my child. It is premature failure on a 5 year old model vehicle.
Corrective Action:
The middle row seat belt on the drivers side is failing to retract and secure my child. It is premature failure on a 5 year old model vehicle.
Additional Notes:
The middle row seat belt on the drivers side is failing to retract and secure my child. It is premature failure on a 5 year old model vehicle.
Mfg Campaign: 11456455
Recall Date: Mar 12, 2022
General Motors, Llc
Defect Description:
EQUIPMENT:APPLIANCE:AIR CONDITIONER
Potential Consequences:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while inspecting the vehicle with a UV light, he noticed there was a refrigerant leak in the air conditioning condenser. The vehicle was taken to the dealer and diagnosed with an air conditioning condenser refrigerant leak. The contact was informed that the air conditioning condenser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and directed the contact to file a complaint with NHTSA. The contact related the failure to Special Coverage Adjustment 17336: Air Conditioning Condenser (Combi-Cooler) Refrigerant Leak. The failure mileage was approximately 53,000.
Corrective Action:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while inspecting the vehicle with a UV light, he noticed there was a refrigerant leak in the air conditioning condenser. The vehicle was taken to the dealer and diagnosed with an air conditioning condenser refrigerant leak. The contact was informed that the air conditioning condenser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and directed the contact to file a complaint with NHTSA. The contact related the failure to Special Coverage Adjustment 17336: Air Conditioning Condenser (Combi-Cooler) Refrigerant Leak. The failure mileage was approximately 53,000.
Additional Notes:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while inspecting the vehicle with a UV light, he noticed there was a refrigerant leak in the air conditioning condenser. The vehicle was taken to the dealer and diagnosed with an air conditioning condenser refrigerant leak. The contact was informed that the air conditioning condenser needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and directed the contact to file a complaint with NHTSA. The contact related the failure to Special Coverage Adjustment 17336: Air Conditioning Condenser (Combi-Cooler) Refrigerant Leak. The failure mileage was approximately 53,000.
Mfg Campaign: 11455831
Recall Date: Mar 9, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My wife usually drives the Tahoe for short day to day commuting to and from work and bringing kids to practice, but I needed it for work one day and upon trying to accelerate onto the highway I noticed the transmission had no power when accelerating. I took it to a Chevy dealer and they were unable to diagnose the problem due to it not displaying a check engine light nor were they able to guarantee they would be able to determine the problem if they kept it longer for further inspection. I made an appointment with a shop down the road and after an inspection and test drive, they were able to determine that gears 3 and 6 were shot on the transmission. and that the engine was at 100% load going 55 mph. After waiting 4 weeks for a transmission, when we went to pick up our vehicle, he had 2 other Tahoes in the shop (2016 and 2019 with 77,000 and 51000 miles respectively) both needing new transmissions and said he has had many Suburbans and Silverados with same problem around the same miles. Shame on Chevrolet.
Corrective Action:
My wife usually drives the Tahoe for short day to day commuting to and from work and bringing kids to practice, but I needed it for work one day and upon trying to accelerate onto the highway I noticed the transmission had no power when accelerating. I took it to a Chevy dealer and they were unable to diagnose the problem due to it not displaying a check engine light nor were they able to guarantee they would be able to determine the problem if they kept it longer for further inspection. I made an appointment with a shop down the road and after an inspection and test drive, they were able to determine that gears 3 and 6 were shot on the transmission. and that the engine was at 100% load going 55 mph. After waiting 4 weeks for a transmission, when we went to pick up our vehicle, he had 2 other Tahoes in the shop (2016 and 2019 with 77,000 and 51000 miles respectively) both needing new transmissions and said he has had many Suburbans and Silverados with same problem around the same miles. Shame on Chevrolet.
Additional Notes:
My wife usually drives the Tahoe for short day to day commuting to and from work and bringing kids to practice, but I needed it for work one day and upon trying to accelerate onto the highway I noticed the transmission had no power when accelerating. I took it to a Chevy dealer and they were unable to diagnose the problem due to it not displaying a check engine light nor were they able to guarantee they would be able to determine the problem if they kept it longer for further inspection. I made an appointment with a shop down the road and after an inspection and test drive, they were able to determine that gears 3 and 6 were shot on the transmission. and that the engine was at 100% load going 55 mph. After waiting 4 weeks for a transmission, when we went to pick up our vehicle, he had 2 other Tahoes in the shop (2016 and 2019 with 77,000 and 51000 miles respectively) both needing new transmissions and said he has had many Suburbans and Silverados with same problem around the same miles. Shame on Chevrolet.
Mfg Campaign: 11455771
Recall Date: Mar 8, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving 65 MPH, the vehicle made an abnormal sound and would not accelerate. Additionally, the brakes failed to engage immediately while the brake pedal was depressed. The vehicle was taken to the dealer and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The failure recurred with the gear shifter not shifting into Drive or Reverse. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000.
Corrective Action:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving 65 MPH, the vehicle made an abnormal sound and would not accelerate. Additionally, the brakes failed to engage immediately while the brake pedal was depressed. The vehicle was taken to the dealer and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The failure recurred with the gear shifter not shifting into Drive or Reverse. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000.
Additional Notes:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving 65 MPH, the vehicle made an abnormal sound and would not accelerate. Additionally, the brakes failed to engage immediately while the brake pedal was depressed. The vehicle was taken to the dealer and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The failure recurred with the gear shifter not shifting into Drive or Reverse. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000.
Mfg Campaign: 11451843
Recall Date: Feb 14, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving 65 MPH, the vehicle made an abnormal sound and would not accelerate. Additionally, the brakes failed to engage immediately while the brake pedal was depressed. The vehicle was taken to the dealer and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The failure recurred with the gear shifter not shifting into Drive or Reverse. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000.
Corrective Action:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving 65 MPH, the vehicle made an abnormal sound and would not accelerate. Additionally, the brakes failed to engage immediately while the brake pedal was depressed. The vehicle was taken to the dealer and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The failure recurred with the gear shifter not shifting into Drive or Reverse. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000.
Additional Notes:
The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving 65 MPH, the vehicle made an abnormal sound and would not accelerate. Additionally, the brakes failed to engage immediately while the brake pedal was depressed. The vehicle was taken to the dealer and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The failure recurred with the gear shifter not shifting into Drive or Reverse. The manufacturer was made aware of the failure. The failure mileage was approximately 103,000.
Mfg Campaign: 11451843
Recall Date: Feb 14, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes do not respond at low speeds/stop and go traffic. There is a grinding noise and the car continues to move forward even pressing down fully on break. I had it checked in Nov 2021 for this issue and the dealership said it was the rear brake pads and replaced them. It happened again today so not fixed. No warning lights come on but I am extremely nervous as I almost hit the car in front of me as we waited at a light.
Corrective Action:
The brakes do not respond at low speeds/stop and go traffic. There is a grinding noise and the car continues to move forward even pressing down fully on break. I had it checked in Nov 2021 for this issue and the dealership said it was the rear brake pads and replaced them. It happened again today so not fixed. No warning lights come on but I am extremely nervous as I almost hit the car in front of me as we waited at a light.
Additional Notes:
The brakes do not respond at low speeds/stop and go traffic. There is a grinding noise and the car continues to move forward even pressing down fully on break. I had it checked in Nov 2021 for this issue and the dealership said it was the rear brake pads and replaced them. It happened again today so not fixed. No warning lights come on but I am extremely nervous as I almost hit the car in front of me as we waited at a light.
Mfg Campaign: 11450621
Recall Date: Feb 5, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
4 days after getting an oil change, new tires, and a safety inspection I was driving to pick up my kids from school and my 2017 Tahoe stopped accelerating on the freeway. Was able to drive 15mph back to the mechanic who told me the transmission was shot. Needs a whole new transmission, estimated to be $6,000 and a 5 week delivery time. Not only that, mechanic said I’m the 3rd Chevy in the shop with the same problem waiting for a brand new transmission.
Corrective Action:
4 days after getting an oil change, new tires, and a safety inspection I was driving to pick up my kids from school and my 2017 Tahoe stopped accelerating on the freeway. Was able to drive 15mph back to the mechanic who told me the transmission was shot. Needs a whole new transmission, estimated to be $6,000 and a 5 week delivery time. Not only that, mechanic said I’m the 3rd Chevy in the shop with the same problem waiting for a brand new transmission.
Additional Notes:
4 days after getting an oil change, new tires, and a safety inspection I was driving to pick up my kids from school and my 2017 Tahoe stopped accelerating on the freeway. Was able to drive 15mph back to the mechanic who told me the transmission was shot. Needs a whole new transmission, estimated to be $6,000 and a 5 week delivery time. Not only that, mechanic said I’m the 3rd Chevy in the shop with the same problem waiting for a brand new transmission.
Mfg Campaign: 11448446
Recall Date: Jan 22, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My Tahoe had been making bad noises for several days, no check engine light on. Was driving with my children and went to pull out onto US-127 and the car wouldn't go in drive. Then to get out of the road I couldn't even go in reverse putting me and my three children in danger. My Tahoe has 82,000 miles and is only 4 years old. The transmission has been confirmed by multiple Shops that is always the problem with these Tahoe's.
Corrective Action:
My Tahoe had been making bad noises for several days, no check engine light on. Was driving with my children and went to pull out onto US-127 and the car wouldn't go in drive. Then to get out of the road I couldn't even go in reverse putting me and my three children in danger. My Tahoe has 82,000 miles and is only 4 years old. The transmission has been confirmed by multiple Shops that is always the problem with these Tahoe's.
Additional Notes:
My Tahoe had been making bad noises for several days, no check engine light on. Was driving with my children and went to pull out onto US-127 and the car wouldn't go in drive. Then to get out of the road I couldn't even go in reverse putting me and my three children in danger. My Tahoe has 82,000 miles and is only 4 years old. The transmission has been confirmed by multiple Shops that is always the problem with these Tahoe's.
Mfg Campaign: 11442673
Recall Date: Dec 4, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My Tahoe had been making bad noises for several days, no check engine light on. Was driving with my children and went to pull out onto US-127 and the car wouldn't go in drive. Then to get out of the road I couldn't even go in reverse putting me and my three children in danger. My Tahoe has 82,000 miles and is only 4 years old. The transmission has been confirmed by multiple Shops that is always the problem with these Tahoe's.
Corrective Action:
My Tahoe had been making bad noises for several days, no check engine light on. Was driving with my children and went to pull out onto US-127 and the car wouldn't go in drive. Then to get out of the road I couldn't even go in reverse putting me and my three children in danger. My Tahoe has 82,000 miles and is only 4 years old. The transmission has been confirmed by multiple Shops that is always the problem with these Tahoe's.
Additional Notes:
My Tahoe had been making bad noises for several days, no check engine light on. Was driving with my children and went to pull out onto US-127 and the car wouldn't go in drive. Then to get out of the road I couldn't even go in reverse putting me and my three children in danger. My Tahoe has 82,000 miles and is only 4 years old. The transmission has been confirmed by multiple Shops that is always the problem with these Tahoe's.
Mfg Campaign: 11442673
Recall Date: Dec 4, 2021
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My Tahoe had been making bad noises for several days, no check engine light on. Was driving with my children and went to pull out onto US-127 and the car wouldn't go in drive. Then to get out of the road I couldn't even go in reverse putting me and my three children in danger. My Tahoe has 82,000 miles and is only 4 years old. The transmission has been confirmed by multiple Shops that is always the problem with these Tahoe's.
Corrective Action:
My Tahoe had been making bad noises for several days, no check engine light on. Was driving with my children and went to pull out onto US-127 and the car wouldn't go in drive. Then to get out of the road I couldn't even go in reverse putting me and my three children in danger. My Tahoe has 82,000 miles and is only 4 years old. The transmission has been confirmed by multiple Shops that is always the problem with these Tahoe's.
Additional Notes:
My Tahoe had been making bad noises for several days, no check engine light on. Was driving with my children and went to pull out onto US-127 and the car wouldn't go in drive. Then to get out of the road I couldn't even go in reverse putting me and my three children in danger. My Tahoe has 82,000 miles and is only 4 years old. The transmission has been confirmed by multiple Shops that is always the problem with these Tahoe's.
Mfg Campaign: 11442673
Recall Date: Dec 4, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle was driving fine when parked. 12 hours later, I went to move it from my front driveway to the carport. It started fine and when I put it in drive and pressed the accellerater it wouldn’t move. I pressed it again and the vehicle jerked forward into my lawn causing me to brake hard. I put it in reverse and it backed up fine. Again, I put it in drive but it wouldnt go forward. It acted as if it was in neutral. I turned it off and tried again receiving the same results. Had it towed to dealership. Transmission flush performed but didn’t remedy the problem. Needs a total new transmission at 66,000 miles.
Corrective Action:
Vehicle was driving fine when parked. 12 hours later, I went to move it from my front driveway to the carport. It started fine and when I put it in drive and pressed the accellerater it wouldn’t move. I pressed it again and the vehicle jerked forward into my lawn causing me to brake hard. I put it in reverse and it backed up fine. Again, I put it in drive but it wouldnt go forward. It acted as if it was in neutral. I turned it off and tried again receiving the same results. Had it towed to dealership. Transmission flush performed but didn’t remedy the problem. Needs a total new transmission at 66,000 miles.
Additional Notes:
Vehicle was driving fine when parked. 12 hours later, I went to move it from my front driveway to the carport. It started fine and when I put it in drive and pressed the accellerater it wouldn’t move. I pressed it again and the vehicle jerked forward into my lawn causing me to brake hard. I put it in reverse and it backed up fine. Again, I put it in drive but it wouldnt go forward. It acted as if it was in neutral. I turned it off and tried again receiving the same results. Had it towed to dealership. Transmission flush performed but didn’t remedy the problem. Needs a total new transmission at 66,000 miles.
Mfg Campaign: 11442349
Recall Date: Dec 1, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2017 Chevrolet Tahoe. The contact stated while the vehicle was at a standstill at a traffic light while depressing on the brake pedal, the vehicle began to shake. The contact stated no warning light was illuminated. The contact stated she continued driving and experienced the failure three times. The contact stated on the last incident she was able to park on the side of the road. The contact had another person drive the vehicle and experience the failure while parking the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the vacuum pump to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.
Corrective Action:
The contact owns a 2017 Chevrolet Tahoe. The contact stated while the vehicle was at a standstill at a traffic light while depressing on the brake pedal, the vehicle began to shake. The contact stated no warning light was illuminated. The contact stated she continued driving and experienced the failure three times. The contact stated on the last incident she was able to park on the side of the road. The contact had another person drive the vehicle and experience the failure while parking the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the vacuum pump to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.
Additional Notes:
The contact owns a 2017 Chevrolet Tahoe. The contact stated while the vehicle was at a standstill at a traffic light while depressing on the brake pedal, the vehicle began to shake. The contact stated no warning light was illuminated. The contact stated she continued driving and experienced the failure three times. The contact stated on the last incident she was able to park on the side of the road. The contact had another person drive the vehicle and experience the failure while parking the vehicle. The contact took the vehicle to the local dealer, where it was diagnosed with needing the vacuum pump to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.
Mfg Campaign: 11439695
Recall Date: Nov 8, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake assist warning after brakes began to fail. Had trouble stopping in line at drive through. Strange sensation in break peddle and pressure changed from loose to real tight. Looked up recall, but said there are 0 recall services needed. Scary
Corrective Action:
Brake assist warning after brakes began to fail. Had trouble stopping in line at drive through. Strange sensation in break peddle and pressure changed from loose to real tight. Looked up recall, but said there are 0 recall services needed. Scary
Additional Notes:
Brake assist warning after brakes began to fail. Had trouble stopping in line at drive through. Strange sensation in break peddle and pressure changed from loose to real tight. Looked up recall, but said there are 0 recall services needed. Scary
Mfg Campaign: 11437373
Recall Date: Oct 19, 2021
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