Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
Consumer Complaints
128 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE EXHAUST BLOWS WHITE SMOKE OUT WHEN JUST TURNED ON AND CONTINUES WHEN DRIVING AND PARKED. WHEN IN MOTION I FEEL SHAKING AND NUDGES IN THE VEHICLES MOTION WHEN GOING A CONSISTENT SPEED. THE ENGINE LINE FLASHES AND TRACTION CONTROL LIGHT TURNS ON WHILE IN MOTION WHEN NOT NEED TO TOO.
Corrective Action:
THE EXHAUST BLOWS WHITE SMOKE OUT WHEN JUST TURNED ON AND CONTINUES WHEN DRIVING AND PARKED. WHEN IN MOTION I FEEL SHAKING AND NUDGES IN THE VEHICLES MOTION WHEN GOING A CONSISTENT SPEED. THE ENGINE LINE FLASHES AND TRACTION CONTROL LIGHT TURNS ON WHILE IN MOTION WHEN NOT NEED TO TOO.
Additional Notes:
THE EXHAUST BLOWS WHITE SMOKE OUT WHEN JUST TURNED ON AND CONTINUES WHEN DRIVING AND PARKED. WHEN IN MOTION I FEEL SHAKING AND NUDGES IN THE VEHICLES MOTION WHEN GOING A CONSISTENT SPEED. THE ENGINE LINE FLASHES AND TRACTION CONTROL LIGHT TURNS ON WHILE IN MOTION WHEN NOT NEED TO TOO.
Mfg Campaign: 11240191
Recall Date: Jul 28, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
THE EXHAUST BLOWS WHITE SMOKE OUT WHEN JUST TURNED ON AND CONTINUES WHEN DRIVING AND PARKED. WHEN IN MOTION I FEEL SHAKING AND NUDGES IN THE VEHICLES MOTION WHEN GOING A CONSISTENT SPEED. THE ENGINE LINE FLASHES AND TRACTION CONTROL LIGHT TURNS ON WHILE IN MOTION WHEN NOT NEED TO TOO.
Corrective Action:
THE EXHAUST BLOWS WHITE SMOKE OUT WHEN JUST TURNED ON AND CONTINUES WHEN DRIVING AND PARKED. WHEN IN MOTION I FEEL SHAKING AND NUDGES IN THE VEHICLES MOTION WHEN GOING A CONSISTENT SPEED. THE ENGINE LINE FLASHES AND TRACTION CONTROL LIGHT TURNS ON WHILE IN MOTION WHEN NOT NEED TO TOO.
Additional Notes:
THE EXHAUST BLOWS WHITE SMOKE OUT WHEN JUST TURNED ON AND CONTINUES WHEN DRIVING AND PARKED. WHEN IN MOTION I FEEL SHAKING AND NUDGES IN THE VEHICLES MOTION WHEN GOING A CONSISTENT SPEED. THE ENGINE LINE FLASHES AND TRACTION CONTROL LIGHT TURNS ON WHILE IN MOTION WHEN NOT NEED TO TOO.
Mfg Campaign: 11240191
Recall Date: Jul 28, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE EXHAUST BLOWS WHITE SMOKE OUT WHEN JUST TURNED ON AND CONTINUES WHEN DRIVING AND PARKED. WHEN IN MOTION I FEEL SHAKING AND NUDGES IN THE VEHICLES MOTION WHEN GOING A CONSISTENT SPEED. THE ENGINE LINE FLASHES AND TRACTION CONTROL LIGHT TURNS ON WHILE IN MOTION WHEN NOT NEED TO TOO.
Corrective Action:
THE EXHAUST BLOWS WHITE SMOKE OUT WHEN JUST TURNED ON AND CONTINUES WHEN DRIVING AND PARKED. WHEN IN MOTION I FEEL SHAKING AND NUDGES IN THE VEHICLES MOTION WHEN GOING A CONSISTENT SPEED. THE ENGINE LINE FLASHES AND TRACTION CONTROL LIGHT TURNS ON WHILE IN MOTION WHEN NOT NEED TO TOO.
Additional Notes:
THE EXHAUST BLOWS WHITE SMOKE OUT WHEN JUST TURNED ON AND CONTINUES WHEN DRIVING AND PARKED. WHEN IN MOTION I FEEL SHAKING AND NUDGES IN THE VEHICLES MOTION WHEN GOING A CONSISTENT SPEED. THE ENGINE LINE FLASHES AND TRACTION CONTROL LIGHT TURNS ON WHILE IN MOTION WHEN NOT NEED TO TOO.
Mfg Campaign: 11240191
Recall Date: Jul 28, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 CHEVROLET TAHOE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE JERKED AND THEN RETURNED TO NORMAL. WHEN THE CONTACT REACHED AN INTERSECTION, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE CONTACT'S SPOUSE CALLED DAN CUMMINS CHEVROLET BUICK AT 859-353-4892 (LOCATED AT 1020 MARTIN LUTHER KING JUNIOR BLVD, PARIS, KY) AND WAS INFORMED TO HIT THE ONSTAR BUTTON IF THE FAILURE RECURRED. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING AND SHE HIT THE ONSTAR BUTTON. THE CONTACT WAS CONNECTED TO THE ROADSIDE ASSISTANT WHO COULD NOT HELP HER. THE CONTACT CALLED TOM GILL CHEVROLET AT 859-371-7566 (LOCATED AT 7830 COMMERCE DRIVE, FLORENCE, KY 41042). THE DEALER SENT A VAN TO PICK UP THE CONTACT AND A TOW TRUCK TO TOW THE VEHICLE TO THEIR FACILITY. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2019 CHEVROLET TAHOE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE JERKED AND THEN RETURNED TO NORMAL. WHEN THE CONTACT REACHED AN INTERSECTION, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE CONTACT'S SPOUSE CALLED DAN CUMMINS CHEVROLET BUICK AT 859-353-4892 (LOCATED AT 1020 MARTIN LUTHER KING JUNIOR BLVD, PARIS, KY) AND WAS INFORMED TO HIT THE ONSTAR BUTTON IF THE FAILURE RECURRED. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING AND SHE HIT THE ONSTAR BUTTON. THE CONTACT WAS CONNECTED TO THE ROADSIDE ASSISTANT WHO COULD NOT HELP HER. THE CONTACT CALLED TOM GILL CHEVROLET AT 859-371-7566 (LOCATED AT 7830 COMMERCE DRIVE, FLORENCE, KY 41042). THE DEALER SENT A VAN TO PICK UP THE CONTACT AND A TOW TRUCK TO TOW THE VEHICLE TO THEIR FACILITY. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2019 CHEVROLET TAHOE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE JERKED AND THEN RETURNED TO NORMAL. WHEN THE CONTACT REACHED AN INTERSECTION, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE CONTACT'S SPOUSE CALLED DAN CUMMINS CHEVROLET BUICK AT 859-353-4892 (LOCATED AT 1020 MARTIN LUTHER KING JUNIOR BLVD, PARIS, KY) AND WAS INFORMED TO HIT THE ONSTAR BUTTON IF THE FAILURE RECURRED. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING AND SHE HIT THE ONSTAR BUTTON. THE CONTACT WAS CONNECTED TO THE ROADSIDE ASSISTANT WHO COULD NOT HELP HER. THE CONTACT CALLED TOM GILL CHEVROLET AT 859-371-7566 (LOCATED AT 7830 COMMERCE DRIVE, FLORENCE, KY 41042). THE DEALER SENT A VAN TO PICK UP THE CONTACT AND A TOW TRUCK TO TOW THE VEHICLE TO THEIR FACILITY. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500. THE VIN WAS UNKNOWN.
Mfg Campaign: 11231354
Recall Date: Jul 12, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
STATEMENT FROM OUR DRIVER- "I WAS DRIVING MY RECENTLY ISSUED 2019 TAHOE AND THE STEERING WHEEL LOCKED UP. FORTUNATELY, I WAS TRAVELLING AT LOW SPEED AND THE BRAKES WORKED. REVERSE DID NOT WORK (IT ACTED LIKE NEUTRAL). THE STEERING STAYED LOCKED UP FOR QUITE A WHILE, UNTIL I TURNED THE ENGINE AND ALL THE ELECTRONICS OFF AND LET IT SIT THAT WAY FOR 3-5 MINUTES."
Corrective Action:
STATEMENT FROM OUR DRIVER- "I WAS DRIVING MY RECENTLY ISSUED 2019 TAHOE AND THE STEERING WHEEL LOCKED UP. FORTUNATELY, I WAS TRAVELLING AT LOW SPEED AND THE BRAKES WORKED. REVERSE DID NOT WORK (IT ACTED LIKE NEUTRAL). THE STEERING STAYED LOCKED UP FOR QUITE A WHILE, UNTIL I TURNED THE ENGINE AND ALL THE ELECTRONICS OFF AND LET IT SIT THAT WAY FOR 3-5 MINUTES."
Additional Notes:
STATEMENT FROM OUR DRIVER- "I WAS DRIVING MY RECENTLY ISSUED 2019 TAHOE AND THE STEERING WHEEL LOCKED UP. FORTUNATELY, I WAS TRAVELLING AT LOW SPEED AND THE BRAKES WORKED. REVERSE DID NOT WORK (IT ACTED LIKE NEUTRAL). THE STEERING STAYED LOCKED UP FOR QUITE A WHILE, UNTIL I TURNED THE ENGINE AND ALL THE ELECTRONICS OFF AND LET IT SIT THAT WAY FOR 3-5 MINUTES."
Mfg Campaign: 11218060
Recall Date: Jun 5, 2019
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
DRIVING EAST ON I-20 AFTER SIERRA BLANCA CHECKPOINT STARTING THE INCLINE UPHILL. I WAS ON LEFT LANE, HAD CRUISE CONTROL SET AT 80 AS PER SPEED LIMIT. ON MY RIGHT A SEMI JUST A VEHICLE AWAY, AT MY REAR ANOTHER SEMI ALSO ON RIGHT LANE. FRONT TRUCK STARTED RIGHT EXIT TURN SIGNAL AND JUST WHEN HE STARTED TO EXIT AT CURVE, MY VEHICLE SLOWED DOWN TO 52 IN ABOUT 2 SECONDS AND SEMI BEHIND ME SWITCHED TO MY LANE TO AVOID SEMI EXITING INTERSTATE, SEMI SLAMMED ON HIS BRAKES WHILE SWITCHING TO MY LANE, HIT THE HORN AND I COULD SEE THE SMOKE FROM HIS TIRES LOCKING UP. MY VEHICLE SHIFTED DOWN TO SECOND GEAR AND SPED UP TO 80 MPH IN ABOUT 4 SECONDS. MY VEHICLE DETECTED THE SEMI ON THE RIGHT LANE AT THE CURVE, ME NOT KNOWING IF MY BRAKES LIGHTS CAME ON AS SOON AS MY SPEED DROPPED. HAD MY VEHICLE NOT SPED UP RIGHT AWAY, THE SEMI WOULD HAVE CRASHED MY VEHICLE AT THE CURVE.
Corrective Action:
DRIVING EAST ON I-20 AFTER SIERRA BLANCA CHECKPOINT STARTING THE INCLINE UPHILL. I WAS ON LEFT LANE, HAD CRUISE CONTROL SET AT 80 AS PER SPEED LIMIT. ON MY RIGHT A SEMI JUST A VEHICLE AWAY, AT MY REAR ANOTHER SEMI ALSO ON RIGHT LANE. FRONT TRUCK STARTED RIGHT EXIT TURN SIGNAL AND JUST WHEN HE STARTED TO EXIT AT CURVE, MY VEHICLE SLOWED DOWN TO 52 IN ABOUT 2 SECONDS AND SEMI BEHIND ME SWITCHED TO MY LANE TO AVOID SEMI EXITING INTERSTATE, SEMI SLAMMED ON HIS BRAKES WHILE SWITCHING TO MY LANE, HIT THE HORN AND I COULD SEE THE SMOKE FROM HIS TIRES LOCKING UP. MY VEHICLE SHIFTED DOWN TO SECOND GEAR AND SPED UP TO 80 MPH IN ABOUT 4 SECONDS. MY VEHICLE DETECTED THE SEMI ON THE RIGHT LANE AT THE CURVE, ME NOT KNOWING IF MY BRAKES LIGHTS CAME ON AS SOON AS MY SPEED DROPPED. HAD MY VEHICLE NOT SPED UP RIGHT AWAY, THE SEMI WOULD HAVE CRASHED MY VEHICLE AT THE CURVE.
Additional Notes:
DRIVING EAST ON I-20 AFTER SIERRA BLANCA CHECKPOINT STARTING THE INCLINE UPHILL. I WAS ON LEFT LANE, HAD CRUISE CONTROL SET AT 80 AS PER SPEED LIMIT. ON MY RIGHT A SEMI JUST A VEHICLE AWAY, AT MY REAR ANOTHER SEMI ALSO ON RIGHT LANE. FRONT TRUCK STARTED RIGHT EXIT TURN SIGNAL AND JUST WHEN HE STARTED TO EXIT AT CURVE, MY VEHICLE SLOWED DOWN TO 52 IN ABOUT 2 SECONDS AND SEMI BEHIND ME SWITCHED TO MY LANE TO AVOID SEMI EXITING INTERSTATE, SEMI SLAMMED ON HIS BRAKES WHILE SWITCHING TO MY LANE, HIT THE HORN AND I COULD SEE THE SMOKE FROM HIS TIRES LOCKING UP. MY VEHICLE SHIFTED DOWN TO SECOND GEAR AND SPED UP TO 80 MPH IN ABOUT 4 SECONDS. MY VEHICLE DETECTED THE SEMI ON THE RIGHT LANE AT THE CURVE, ME NOT KNOWING IF MY BRAKES LIGHTS CAME ON AS SOON AS MY SPEED DROPPED. HAD MY VEHICLE NOT SPED UP RIGHT AWAY, THE SEMI WOULD HAVE CRASHED MY VEHICLE AT THE CURVE.
Mfg Campaign: 11193832
Recall Date: Apr 4, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING AT 70MPH THE POWER STEERING STOPPED WORKING WITHOUT ANY WARNING, NEARLY CAUSING LOSS OF CONTROL.
Corrective Action:
WHILE DRIVING AT 70MPH THE POWER STEERING STOPPED WORKING WITHOUT ANY WARNING, NEARLY CAUSING LOSS OF CONTROL.
Additional Notes:
WHILE DRIVING AT 70MPH THE POWER STEERING STOPPED WORKING WITHOUT ANY WARNING, NEARLY CAUSING LOSS OF CONTROL.
Mfg Campaign: 11192651
Recall Date: Mar 30, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PURCHASED 2019 CHEVY TAHOE LT ON 10/27. BEGAN HAVING SERIOUS ELECTRICAL ISSUES ON 11/26 WITH THE MESSAGE OF 'REDUCED STEERING ASSIST DRIVE WITH CARE' MESSAGE APPEARING AFTER VEHICLE STARTUP. WHEN THIS MESSAGE APPEARS VEHICLE WILL NOT GO IN REVERSE AND STEERING WHEEL WON'T MOVE AND CAR ONLY GOES ABOUT 5 MPH IN DRIVE. CAR WAS TOWED AND ISSUE WASN'T DUPLICATING AT DEALER. THEY DID INSPECTION AND RETURNED AFTER A WEEK OF TESTING. ABOUT A DAY AFTER RETURN OF VEHICLE, MESSAGE OCCURRED AGAIN AND THIS TIME WE VIDEOED MALFUNCTION. VEHICLE IS BACK AT DEALERSHIP AND THEY CANNOT REPLICATE AGAIN. FIRST TIME VEHICLE WAS IN SHOP, ERROR CODE U0100 WAS PRESENT AND WE ARE CURRENTLY TRYING TO GET CODES CURRENTLY PRESENT. VEHICLE HAS BEEN IN SERVICE FOR 3 WEEKS AND THEY HAVEN'T FOUND A SOLID CAUSE.
Corrective Action:
PURCHASED 2019 CHEVY TAHOE LT ON 10/27. BEGAN HAVING SERIOUS ELECTRICAL ISSUES ON 11/26 WITH THE MESSAGE OF 'REDUCED STEERING ASSIST DRIVE WITH CARE' MESSAGE APPEARING AFTER VEHICLE STARTUP. WHEN THIS MESSAGE APPEARS VEHICLE WILL NOT GO IN REVERSE AND STEERING WHEEL WON'T MOVE AND CAR ONLY GOES ABOUT 5 MPH IN DRIVE. CAR WAS TOWED AND ISSUE WASN'T DUPLICATING AT DEALER. THEY DID INSPECTION AND RETURNED AFTER A WEEK OF TESTING. ABOUT A DAY AFTER RETURN OF VEHICLE, MESSAGE OCCURRED AGAIN AND THIS TIME WE VIDEOED MALFUNCTION. VEHICLE IS BACK AT DEALERSHIP AND THEY CANNOT REPLICATE AGAIN. FIRST TIME VEHICLE WAS IN SHOP, ERROR CODE U0100 WAS PRESENT AND WE ARE CURRENTLY TRYING TO GET CODES CURRENTLY PRESENT. VEHICLE HAS BEEN IN SERVICE FOR 3 WEEKS AND THEY HAVEN'T FOUND A SOLID CAUSE.
Additional Notes:
PURCHASED 2019 CHEVY TAHOE LT ON 10/27. BEGAN HAVING SERIOUS ELECTRICAL ISSUES ON 11/26 WITH THE MESSAGE OF 'REDUCED STEERING ASSIST DRIVE WITH CARE' MESSAGE APPEARING AFTER VEHICLE STARTUP. WHEN THIS MESSAGE APPEARS VEHICLE WILL NOT GO IN REVERSE AND STEERING WHEEL WON'T MOVE AND CAR ONLY GOES ABOUT 5 MPH IN DRIVE. CAR WAS TOWED AND ISSUE WASN'T DUPLICATING AT DEALER. THEY DID INSPECTION AND RETURNED AFTER A WEEK OF TESTING. ABOUT A DAY AFTER RETURN OF VEHICLE, MESSAGE OCCURRED AGAIN AND THIS TIME WE VIDEOED MALFUNCTION. VEHICLE IS BACK AT DEALERSHIP AND THEY CANNOT REPLICATE AGAIN. FIRST TIME VEHICLE WAS IN SHOP, ERROR CODE U0100 WAS PRESENT AND WE ARE CURRENTLY TRYING TO GET CODES CURRENTLY PRESENT. VEHICLE HAS BEEN IN SERVICE FOR 3 WEEKS AND THEY HAVEN'T FOUND A SOLID CAUSE.
Mfg Campaign: 11161438
Recall Date: Dec 14, 2018
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