Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
Consumer Complaints
128 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I purchased my 2019 Tahoe 12/4/2018 and it is a 2019. I have only 9900 miles on the vehicle. In a parking lot my vehicle would not start correctly it was weak but eventually did start. THEN a message appeared and said Service Trailer Brake System. I drove to Starling Chevrolet Mt. Pleasant, SC and they diagnosed it as a module that is going to cost me 1,227.00 . I have never used a trailer. It is only 8 months over the warranty per the dealer. I looked on line and found numerous owners have had this same Service Trailer Brake System service issue.
Corrective Action:
I purchased my 2019 Tahoe 12/4/2018 and it is a 2019. I have only 9900 miles on the vehicle. In a parking lot my vehicle would not start correctly it was weak but eventually did start. THEN a message appeared and said Service Trailer Brake System. I drove to Starling Chevrolet Mt. Pleasant, SC and they diagnosed it as a module that is going to cost me 1,227.00 . I have never used a trailer. It is only 8 months over the warranty per the dealer. I looked on line and found numerous owners have had this same Service Trailer Brake System service issue.
Additional Notes:
I purchased my 2019 Tahoe 12/4/2018 and it is a 2019. I have only 9900 miles on the vehicle. In a parking lot my vehicle would not start correctly it was weak but eventually did start. THEN a message appeared and said Service Trailer Brake System. I drove to Starling Chevrolet Mt. Pleasant, SC and they diagnosed it as a module that is going to cost me 1,227.00 . I have never used a trailer. It is only 8 months over the warranty per the dealer. I looked on line and found numerous owners have had this same Service Trailer Brake System service issue.
Mfg Campaign: 11482455
Recall Date: Sep 1, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased my 2019 Tahoe 12/4/2018 and it is a 2019. I have only 9900 miles on the vehicle. In a parking lot my vehicle would not start correctly it was weak but eventually did start. THEN a message appeared and said Service Trailer Brake System. I drove to Starling Chevrolet Mt. Pleasant, SC and they diagnosed it as a module that is going to cost me 1,227.00 . I have never used a trailer. It is only 8 months over the warranty per the dealer. I looked on line and found numerous owners have had this same Service Trailer Brake System service issue.
Corrective Action:
I purchased my 2019 Tahoe 12/4/2018 and it is a 2019. I have only 9900 miles on the vehicle. In a parking lot my vehicle would not start correctly it was weak but eventually did start. THEN a message appeared and said Service Trailer Brake System. I drove to Starling Chevrolet Mt. Pleasant, SC and they diagnosed it as a module that is going to cost me 1,227.00 . I have never used a trailer. It is only 8 months over the warranty per the dealer. I looked on line and found numerous owners have had this same Service Trailer Brake System service issue.
Additional Notes:
I purchased my 2019 Tahoe 12/4/2018 and it is a 2019. I have only 9900 miles on the vehicle. In a parking lot my vehicle would not start correctly it was weak but eventually did start. THEN a message appeared and said Service Trailer Brake System. I drove to Starling Chevrolet Mt. Pleasant, SC and they diagnosed it as a module that is going to cost me 1,227.00 . I have never used a trailer. It is only 8 months over the warranty per the dealer. I looked on line and found numerous owners have had this same Service Trailer Brake System service issue.
Mfg Campaign: 11482455
Recall Date: Sep 1, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The power steering failed while driving and we had our baby in the car. We had to make quick adjustment to our driving. We made it home bit very difficultly. I believe there is a problem with the control module because I was able to get it working again but almost immediately it faults out again.
Corrective Action:
The power steering failed while driving and we had our baby in the car. We had to make quick adjustment to our driving. We made it home bit very difficultly. I believe there is a problem with the control module because I was able to get it working again but almost immediately it faults out again.
Additional Notes:
The power steering failed while driving and we had our baby in the car. We had to make quick adjustment to our driving. We made it home bit very difficultly. I believe there is a problem with the control module because I was able to get it working again but almost immediately it faults out again.
Mfg Campaign: 11465187
Recall Date: May 18, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The power steering failed while driving and we had our baby in the car. We had to make quick adjustment to our driving. We made it home bit very difficultly. I believe there is a problem with the control module because I was able to get it working again but almost immediately it faults out again.
Corrective Action:
The power steering failed while driving and we had our baby in the car. We had to make quick adjustment to our driving. We made it home bit very difficultly. I believe there is a problem with the control module because I was able to get it working again but almost immediately it faults out again.
Additional Notes:
The power steering failed while driving and we had our baby in the car. We had to make quick adjustment to our driving. We made it home bit very difficultly. I believe there is a problem with the control module because I was able to get it working again but almost immediately it faults out again.
Mfg Campaign: 11465187
Recall Date: May 18, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Sudden and unexpected loss of power steering several times. In all cases, the loss of power steering has happened when starting the car. Turning the ignition off and immediately on again did not resolve the issue. Turning the ignition off and letting the car sit for 10 minutes before re-starting the car appeared to resolve the issue. The vehicle has been inspected several times by the service department of Mayer Chevrolet in St. Petersburg, Florida, who has been unable to replicate the issue and therefore has responded that they are unable to resolve the issue. GM has issued a recall for the same issue that has been identified on the 2021 Chevrolet Tahoe and other related GM vehicles, recognizing there is an issue, but no recall exists for the 2019 Tahoe. Issue continues to happen every few months.
Corrective Action:
Sudden and unexpected loss of power steering several times. In all cases, the loss of power steering has happened when starting the car. Turning the ignition off and immediately on again did not resolve the issue. Turning the ignition off and letting the car sit for 10 minutes before re-starting the car appeared to resolve the issue. The vehicle has been inspected several times by the service department of Mayer Chevrolet in St. Petersburg, Florida, who has been unable to replicate the issue and therefore has responded that they are unable to resolve the issue. GM has issued a recall for the same issue that has been identified on the 2021 Chevrolet Tahoe and other related GM vehicles, recognizing there is an issue, but no recall exists for the 2019 Tahoe. Issue continues to happen every few months.
Additional Notes:
Sudden and unexpected loss of power steering several times. In all cases, the loss of power steering has happened when starting the car. Turning the ignition off and immediately on again did not resolve the issue. Turning the ignition off and letting the car sit for 10 minutes before re-starting the car appeared to resolve the issue. The vehicle has been inspected several times by the service department of Mayer Chevrolet in St. Petersburg, Florida, who has been unable to replicate the issue and therefore has responded that they are unable to resolve the issue. GM has issued a recall for the same issue that has been identified on the 2021 Chevrolet Tahoe and other related GM vehicles, recognizing there is an issue, but no recall exists for the 2019 Tahoe. Issue continues to happen every few months.
Mfg Campaign: 11459611
Recall Date: Apr 4, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Sudden and unexpected loss of power steering several times. In all cases, the loss of power steering has happened when starting the car. Turning the ignition off and immediately on again did not resolve the issue. Turning the ignition off and letting the car sit for 10 minutes before re-starting the car appeared to resolve the issue. The vehicle has been inspected several times by the service department of Mayer Chevrolet in St. Petersburg, Florida, who has been unable to replicate the issue and therefore has responded that they are unable to resolve the issue. GM has issued a recall for the same issue that has been identified on the 2021 Chevrolet Tahoe and other related GM vehicles, recognizing there is an issue, but no recall exists for the 2019 Tahoe. Issue continues to happen every few months.
Corrective Action:
Sudden and unexpected loss of power steering several times. In all cases, the loss of power steering has happened when starting the car. Turning the ignition off and immediately on again did not resolve the issue. Turning the ignition off and letting the car sit for 10 minutes before re-starting the car appeared to resolve the issue. The vehicle has been inspected several times by the service department of Mayer Chevrolet in St. Petersburg, Florida, who has been unable to replicate the issue and therefore has responded that they are unable to resolve the issue. GM has issued a recall for the same issue that has been identified on the 2021 Chevrolet Tahoe and other related GM vehicles, recognizing there is an issue, but no recall exists for the 2019 Tahoe. Issue continues to happen every few months.
Additional Notes:
Sudden and unexpected loss of power steering several times. In all cases, the loss of power steering has happened when starting the car. Turning the ignition off and immediately on again did not resolve the issue. Turning the ignition off and letting the car sit for 10 minutes before re-starting the car appeared to resolve the issue. The vehicle has been inspected several times by the service department of Mayer Chevrolet in St. Petersburg, Florida, who has been unable to replicate the issue and therefore has responded that they are unable to resolve the issue. GM has issued a recall for the same issue that has been identified on the 2021 Chevrolet Tahoe and other related GM vehicles, recognizing there is an issue, but no recall exists for the 2019 Tahoe. Issue continues to happen every few months.
Mfg Campaign: 11459611
Recall Date: Apr 4, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Sudden and unexpected loss of power steering several times. In all cases, the loss of power steering has happened when starting the car. Turning the ignition off and immediately on again did not resolve the issue. Turning the ignition off and letting the car sit for 10 minutes before re-starting the car appeared to resolve the issue. The vehicle has been inspected several times by the service department of Mayer Chevrolet in St. Petersburg, Florida, who has been unable to replicate the issue and therefore has responded that they are unable to resolve the issue. GM has issued a recall for the same issue that has been identified on the 2021 Chevrolet Tahoe and other related GM vehicles, recognizing there is an issue, but no recall exists for the 2019 Tahoe. Issue continues to happen every few months.
Corrective Action:
Sudden and unexpected loss of power steering several times. In all cases, the loss of power steering has happened when starting the car. Turning the ignition off and immediately on again did not resolve the issue. Turning the ignition off and letting the car sit for 10 minutes before re-starting the car appeared to resolve the issue. The vehicle has been inspected several times by the service department of Mayer Chevrolet in St. Petersburg, Florida, who has been unable to replicate the issue and therefore has responded that they are unable to resolve the issue. GM has issued a recall for the same issue that has been identified on the 2021 Chevrolet Tahoe and other related GM vehicles, recognizing there is an issue, but no recall exists for the 2019 Tahoe. Issue continues to happen every few months.
Additional Notes:
Sudden and unexpected loss of power steering several times. In all cases, the loss of power steering has happened when starting the car. Turning the ignition off and immediately on again did not resolve the issue. Turning the ignition off and letting the car sit for 10 minutes before re-starting the car appeared to resolve the issue. The vehicle has been inspected several times by the service department of Mayer Chevrolet in St. Petersburg, Florida, who has been unable to replicate the issue and therefore has responded that they are unable to resolve the issue. GM has issued a recall for the same issue that has been identified on the 2021 Chevrolet Tahoe and other related GM vehicles, recognizing there is an issue, but no recall exists for the 2019 Tahoe. Issue continues to happen every few months.
Mfg Campaign: 11459611
Recall Date: Apr 4, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle will stall while parked causing a strong odor of gasoline. Takes several minutes of sitting with vehicle off before it will start again. The vehicle has also done this while coming to a stop. This vehicle has 41000 miles on it and continues to do this. It is used for law enforcement agency. I am required to respond to calls and this hinders response times to calls as well as emergent responses. The dealership has looked at the issue and blamed it on fuel having water in the fuel. They have replaced several items involving the fuel system. This has not solved the problem. Bob Ruwarts has not given an answer.
Corrective Action:
Vehicle will stall while parked causing a strong odor of gasoline. Takes several minutes of sitting with vehicle off before it will start again. The vehicle has also done this while coming to a stop. This vehicle has 41000 miles on it and continues to do this. It is used for law enforcement agency. I am required to respond to calls and this hinders response times to calls as well as emergent responses. The dealership has looked at the issue and blamed it on fuel having water in the fuel. They have replaced several items involving the fuel system. This has not solved the problem. Bob Ruwarts has not given an answer.
Additional Notes:
Vehicle will stall while parked causing a strong odor of gasoline. Takes several minutes of sitting with vehicle off before it will start again. The vehicle has also done this while coming to a stop. This vehicle has 41000 miles on it and continues to do this. It is used for law enforcement agency. I am required to respond to calls and this hinders response times to calls as well as emergent responses. The dealership has looked at the issue and blamed it on fuel having water in the fuel. They have replaced several items involving the fuel system. This has not solved the problem. Bob Ruwarts has not given an answer.
Mfg Campaign: 11439300
Recall Date: Nov 4, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle will stall while parked causing a strong odor of gasoline. Takes several minutes of sitting with vehicle off before it will start again. The vehicle has also done this while coming to a stop. This vehicle has 41000 miles on it and continues to do this. It is used for law enforcement agency. I am required to respond to calls and this hinders response times to calls as well as emergent responses. The dealership has looked at the issue and blamed it on fuel having water in the fuel. They have replaced several items involving the fuel system. This has not solved the problem. Bob Ruwarts has not given an answer.
Corrective Action:
Vehicle will stall while parked causing a strong odor of gasoline. Takes several minutes of sitting with vehicle off before it will start again. The vehicle has also done this while coming to a stop. This vehicle has 41000 miles on it and continues to do this. It is used for law enforcement agency. I am required to respond to calls and this hinders response times to calls as well as emergent responses. The dealership has looked at the issue and blamed it on fuel having water in the fuel. They have replaced several items involving the fuel system. This has not solved the problem. Bob Ruwarts has not given an answer.
Additional Notes:
Vehicle will stall while parked causing a strong odor of gasoline. Takes several minutes of sitting with vehicle off before it will start again. The vehicle has also done this while coming to a stop. This vehicle has 41000 miles on it and continues to do this. It is used for law enforcement agency. I am required to respond to calls and this hinders response times to calls as well as emergent responses. The dealership has looked at the issue and blamed it on fuel having water in the fuel. They have replaced several items involving the fuel system. This has not solved the problem. Bob Ruwarts has not given an answer.
Mfg Campaign: 11439300
Recall Date: Nov 4, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Air condition evaporation control faulty.
Corrective Action:
Air condition evaporation control faulty.
Additional Notes:
Air condition evaporation control faulty.
Mfg Campaign: 11438804
Recall Date: Oct 31, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on the freeway truck had lost all power and steering and braking capacity. The screen on dash went completely black with no warning signs. Vehicle could not accelerate and or brake other than drift in lane. Vehicle was without power for a brief time until power came back was able to not crash vehicle as this happened at a high rate on speed on busy freeway. When power did engage back on the dash lights now were full brightness and no control to dim it down could have been sign of definitely Electrical issues. This had occurred several times since it had this major problem! I then urgently took my vehicle to specific Chevy dealership for service and was refused service at dealership for the major electronic black out. I had no other choice but I then had contact Chevy customer service line to bring them this major problem four months ago. To this current day I still haven’t had any support or assistance in addressing this major problem with my vehicle! Chevy support or lack there of has only delayed addressing my to get serviced to see what’s causing this problems!
Corrective Action:
While driving on the freeway truck had lost all power and steering and braking capacity. The screen on dash went completely black with no warning signs. Vehicle could not accelerate and or brake other than drift in lane. Vehicle was without power for a brief time until power came back was able to not crash vehicle as this happened at a high rate on speed on busy freeway. When power did engage back on the dash lights now were full brightness and no control to dim it down could have been sign of definitely Electrical issues. This had occurred several times since it had this major problem! I then urgently took my vehicle to specific Chevy dealership for service and was refused service at dealership for the major electronic black out. I had no other choice but I then had contact Chevy customer service line to bring them this major problem four months ago. To this current day I still haven’t had any support or assistance in addressing this major problem with my vehicle! Chevy support or lack there of has only delayed addressing my to get serviced to see what’s causing this problems!
Additional Notes:
While driving on the freeway truck had lost all power and steering and braking capacity. The screen on dash went completely black with no warning signs. Vehicle could not accelerate and or brake other than drift in lane. Vehicle was without power for a brief time until power came back was able to not crash vehicle as this happened at a high rate on speed on busy freeway. When power did engage back on the dash lights now were full brightness and no control to dim it down could have been sign of definitely Electrical issues. This had occurred several times since it had this major problem! I then urgently took my vehicle to specific Chevy dealership for service and was refused service at dealership for the major electronic black out. I had no other choice but I then had contact Chevy customer service line to bring them this major problem four months ago. To this current day I still haven’t had any support or assistance in addressing this major problem with my vehicle! Chevy support or lack there of has only delayed addressing my to get serviced to see what’s causing this problems!
Mfg Campaign: 11431903
Recall Date: Sep 7, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving on the freeway truck had lost all power and steering and braking capacity. The screen on dash went completely black with no warning signs. Vehicle could not accelerate and or brake other than drift in lane. Vehicle was without power for a brief time until power came back was able to not crash vehicle as this happened at a high rate on speed on busy freeway. When power did engage back on the dash lights now were full brightness and no control to dim it down could have been sign of definitely Electrical issues. This had occurred several times since it had this major problem! I then urgently took my vehicle to specific Chevy dealership for service and was refused service at dealership for the major electronic black out. I had no other choice but I then had contact Chevy customer service line to bring them this major problem four months ago. To this current day I still haven’t had any support or assistance in addressing this major problem with my vehicle! Chevy support or lack there of has only delayed addressing my to get serviced to see what’s causing this problems!
Corrective Action:
While driving on the freeway truck had lost all power and steering and braking capacity. The screen on dash went completely black with no warning signs. Vehicle could not accelerate and or brake other than drift in lane. Vehicle was without power for a brief time until power came back was able to not crash vehicle as this happened at a high rate on speed on busy freeway. When power did engage back on the dash lights now were full brightness and no control to dim it down could have been sign of definitely Electrical issues. This had occurred several times since it had this major problem! I then urgently took my vehicle to specific Chevy dealership for service and was refused service at dealership for the major electronic black out. I had no other choice but I then had contact Chevy customer service line to bring them this major problem four months ago. To this current day I still haven’t had any support or assistance in addressing this major problem with my vehicle! Chevy support or lack there of has only delayed addressing my to get serviced to see what’s causing this problems!
Additional Notes:
While driving on the freeway truck had lost all power and steering and braking capacity. The screen on dash went completely black with no warning signs. Vehicle could not accelerate and or brake other than drift in lane. Vehicle was without power for a brief time until power came back was able to not crash vehicle as this happened at a high rate on speed on busy freeway. When power did engage back on the dash lights now were full brightness and no control to dim it down could have been sign of definitely Electrical issues. This had occurred several times since it had this major problem! I then urgently took my vehicle to specific Chevy dealership for service and was refused service at dealership for the major electronic black out. I had no other choice but I then had contact Chevy customer service line to bring them this major problem four months ago. To this current day I still haven’t had any support or assistance in addressing this major problem with my vehicle! Chevy support or lack there of has only delayed addressing my to get serviced to see what’s causing this problems!
Mfg Campaign: 11431903
Recall Date: Sep 7, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving on the freeway truck had lost all power and steering and braking capacity. The screen on dash went completely black with no warning signs. Vehicle could not accelerate and or brake other than drift in lane. Vehicle was without power for a brief time until power came back was able to not crash vehicle as this happened at a high rate on speed on busy freeway. When power did engage back on the dash lights now were full brightness and no control to dim it down could have been sign of definitely Electrical issues. This had occurred several times since it had this major problem! I then urgently took my vehicle to specific Chevy dealership for service and was refused service at dealership for the major electronic black out. I had no other choice but I then had contact Chevy customer service line to bring them this major problem four months ago. To this current day I still haven’t had any support or assistance in addressing this major problem with my vehicle! Chevy support or lack there of has only delayed addressing my to get serviced to see what’s causing this problems!
Corrective Action:
While driving on the freeway truck had lost all power and steering and braking capacity. The screen on dash went completely black with no warning signs. Vehicle could not accelerate and or brake other than drift in lane. Vehicle was without power for a brief time until power came back was able to not crash vehicle as this happened at a high rate on speed on busy freeway. When power did engage back on the dash lights now were full brightness and no control to dim it down could have been sign of definitely Electrical issues. This had occurred several times since it had this major problem! I then urgently took my vehicle to specific Chevy dealership for service and was refused service at dealership for the major electronic black out. I had no other choice but I then had contact Chevy customer service line to bring them this major problem four months ago. To this current day I still haven’t had any support or assistance in addressing this major problem with my vehicle! Chevy support or lack there of has only delayed addressing my to get serviced to see what’s causing this problems!
Additional Notes:
While driving on the freeway truck had lost all power and steering and braking capacity. The screen on dash went completely black with no warning signs. Vehicle could not accelerate and or brake other than drift in lane. Vehicle was without power for a brief time until power came back was able to not crash vehicle as this happened at a high rate on speed on busy freeway. When power did engage back on the dash lights now were full brightness and no control to dim it down could have been sign of definitely Electrical issues. This had occurred several times since it had this major problem! I then urgently took my vehicle to specific Chevy dealership for service and was refused service at dealership for the major electronic black out. I had no other choice but I then had contact Chevy customer service line to bring them this major problem four months ago. To this current day I still haven’t had any support or assistance in addressing this major problem with my vehicle! Chevy support or lack there of has only delayed addressing my to get serviced to see what’s causing this problems!
Mfg Campaign: 11431903
Recall Date: Sep 7, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Chevrolet Tahoe. The contact stated while driving 65 mph, the vehicle temporarily lost power and stalled. There were no warning lights illuminated. The contact stated he was able to continue to drive the vehicle however, a warning message appeared on the instrument panel regarding the trailer brake. The contact also stated that the alarm was frequently engaging inadvertently a month prior to the failure. The vehicle was taken to the dealer, but the dealer informed the contact that they could not assist since the contact had not purchased the vehicle or had it modified at the dealer. The manufacturer was made aware of the failure and a case opened. The vehicle was not repaired. The approximate failure mileage was 28,000.
Corrective Action:
The contact owns a 2019 Chevrolet Tahoe. The contact stated while driving 65 mph, the vehicle temporarily lost power and stalled. There were no warning lights illuminated. The contact stated he was able to continue to drive the vehicle however, a warning message appeared on the instrument panel regarding the trailer brake. The contact also stated that the alarm was frequently engaging inadvertently a month prior to the failure. The vehicle was taken to the dealer, but the dealer informed the contact that they could not assist since the contact had not purchased the vehicle or had it modified at the dealer. The manufacturer was made aware of the failure and a case opened. The vehicle was not repaired. The approximate failure mileage was 28,000.
Additional Notes:
The contact owns a 2019 Chevrolet Tahoe. The contact stated while driving 65 mph, the vehicle temporarily lost power and stalled. There were no warning lights illuminated. The contact stated he was able to continue to drive the vehicle however, a warning message appeared on the instrument panel regarding the trailer brake. The contact also stated that the alarm was frequently engaging inadvertently a month prior to the failure. The vehicle was taken to the dealer, but the dealer informed the contact that they could not assist since the contact had not purchased the vehicle or had it modified at the dealer. The manufacturer was made aware of the failure and a case opened. The vehicle was not repaired. The approximate failure mileage was 28,000.
Mfg Campaign: 11428530
Recall Date: Aug 10, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
The contact owns a 2019 Chevrolet Tahoe. The contact took the vehicle to a tire shop for regular maintenance and was informed that the passenger’s side strut was leaking and had seized. Additionally, the driver’s side strut was also leaking. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that air bag suspensions were corroded and needed to be replaced. The vehicle was not yet repaired. The vehicle was next taken to Classic Kia (902 Walton Dr, Texarkana, TX 75503, (903) 793-4623) to be diagnosed. The contact was informed that the driver’s and passenger’s side struts needed to be replaced. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.
Corrective Action:
The contact owns a 2019 Chevrolet Tahoe. The contact took the vehicle to a tire shop for regular maintenance and was informed that the passenger’s side strut was leaking and had seized. Additionally, the driver’s side strut was also leaking. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that air bag suspensions were corroded and needed to be replaced. The vehicle was not yet repaired. The vehicle was next taken to Classic Kia (902 Walton Dr, Texarkana, TX 75503, (903) 793-4623) to be diagnosed. The contact was informed that the driver’s and passenger’s side struts needed to be replaced. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.
Additional Notes:
The contact owns a 2019 Chevrolet Tahoe. The contact took the vehicle to a tire shop for regular maintenance and was informed that the passenger’s side strut was leaking and had seized. Additionally, the driver’s side strut was also leaking. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that air bag suspensions were corroded and needed to be replaced. The vehicle was not yet repaired. The vehicle was next taken to Classic Kia (902 Walton Dr, Texarkana, TX 75503, (903) 793-4623) to be diagnosed. The contact was informed that the driver’s and passenger’s side struts needed to be replaced. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,000.
Mfg Campaign: 11418775
Recall Date: May 27, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
VEHICLE HAS A TREMOR IDLE PROBLEM, RESULTING IN IMPROPER MOTOR MOUNTS PER DEALERSHIP MOTOR MOUNTS REPLACED, NOW BOLTS AND SHIMS ADDED PROBLEM NOT RESOLVED
Corrective Action:
VEHICLE HAS A TREMOR IDLE PROBLEM, RESULTING IN IMPROPER MOTOR MOUNTS PER DEALERSHIP MOTOR MOUNTS REPLACED, NOW BOLTS AND SHIMS ADDED PROBLEM NOT RESOLVED
Additional Notes:
VEHICLE HAS A TREMOR IDLE PROBLEM, RESULTING IN IMPROPER MOTOR MOUNTS PER DEALERSHIP MOTOR MOUNTS REPLACED, NOW BOLTS AND SHIMS ADDED PROBLEM NOT RESOLVED
Mfg Campaign: 11414993
Recall Date: May 3, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE HAS A TREMOR IDLE PROBLEM, RESULTING IN IMPROPER MOTOR MOUNTS PER DEALERSHIP MOTOR MOUNTS REPLACED, NOW BOLTS AND SHIMS ADDED PROBLEM NOT RESOLVED
Corrective Action:
VEHICLE HAS A TREMOR IDLE PROBLEM, RESULTING IN IMPROPER MOTOR MOUNTS PER DEALERSHIP MOTOR MOUNTS REPLACED, NOW BOLTS AND SHIMS ADDED PROBLEM NOT RESOLVED
Additional Notes:
VEHICLE HAS A TREMOR IDLE PROBLEM, RESULTING IN IMPROPER MOTOR MOUNTS PER DEALERSHIP MOTOR MOUNTS REPLACED, NOW BOLTS AND SHIMS ADDED PROBLEM NOT RESOLVED
Mfg Campaign: 11414993
Recall Date: May 3, 2021
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
VEHICLE HAS A TREMOR IDLE PROBLEM, RESULTING IN IMPROPER MOTOR MOUNTS PER DEALERSHIP MOTOR MOUNTS REPLACED, NOW BOLTS AND SHIMS ADDED PROBLEM NOT RESOLVED
Corrective Action:
VEHICLE HAS A TREMOR IDLE PROBLEM, RESULTING IN IMPROPER MOTOR MOUNTS PER DEALERSHIP MOTOR MOUNTS REPLACED, NOW BOLTS AND SHIMS ADDED PROBLEM NOT RESOLVED
Additional Notes:
VEHICLE HAS A TREMOR IDLE PROBLEM, RESULTING IN IMPROPER MOTOR MOUNTS PER DEALERSHIP MOTOR MOUNTS REPLACED, NOW BOLTS AND SHIMS ADDED PROBLEM NOT RESOLVED
Mfg Campaign: 11414993
Recall Date: May 3, 2021
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS TURNING LEFT FROM THE FREEWAY FEEDER LIGHT THAT WAS ALREADY GREEN UPON APPROACH. ASSK I PASSED THE INTERSECTION, I COLIDED FROM ON DIRECTLY AT THE FRONT PASSENGER SIDE, IMPACTING THE REAR DRIVER SIDE OF A SMALLER VW ATALS. MY VEHICLE SPUN OUT OF CONTROL STOPPING AT THE OPPOSITE SIDE OF THE INTERSECTION AT THE MEDIAN. MY AIRBAGS NEVER DEPLOYED. THE OTHER CAR INVOLVED WE HIT AT THE REAR DRIVER SIDE AND ALL HIS AIRBAGS DEPLOYED. I HIT MY CHIN, HEAD, AND ARMS AND FEEL NASEAU SINCE THE ACCIDENT. AIRBAGS SHOULD HAVE DEPLOYED TO PREVENT MY HEAD FROM HITTING VARIOUS PARTS OF THE CAR OR WORSE BRAIN SHAKING. MY CAR SUSTAINED FRAME DAMAGE AND EXTENSIVE FRONT DAMAGE.
Corrective Action:
I WAS TURNING LEFT FROM THE FREEWAY FEEDER LIGHT THAT WAS ALREADY GREEN UPON APPROACH. ASSK I PASSED THE INTERSECTION, I COLIDED FROM ON DIRECTLY AT THE FRONT PASSENGER SIDE, IMPACTING THE REAR DRIVER SIDE OF A SMALLER VW ATALS. MY VEHICLE SPUN OUT OF CONTROL STOPPING AT THE OPPOSITE SIDE OF THE INTERSECTION AT THE MEDIAN. MY AIRBAGS NEVER DEPLOYED. THE OTHER CAR INVOLVED WE HIT AT THE REAR DRIVER SIDE AND ALL HIS AIRBAGS DEPLOYED. I HIT MY CHIN, HEAD, AND ARMS AND FEEL NASEAU SINCE THE ACCIDENT. AIRBAGS SHOULD HAVE DEPLOYED TO PREVENT MY HEAD FROM HITTING VARIOUS PARTS OF THE CAR OR WORSE BRAIN SHAKING. MY CAR SUSTAINED FRAME DAMAGE AND EXTENSIVE FRONT DAMAGE.
Additional Notes:
I WAS TURNING LEFT FROM THE FREEWAY FEEDER LIGHT THAT WAS ALREADY GREEN UPON APPROACH. ASSK I PASSED THE INTERSECTION, I COLIDED FROM ON DIRECTLY AT THE FRONT PASSENGER SIDE, IMPACTING THE REAR DRIVER SIDE OF A SMALLER VW ATALS. MY VEHICLE SPUN OUT OF CONTROL STOPPING AT THE OPPOSITE SIDE OF THE INTERSECTION AT THE MEDIAN. MY AIRBAGS NEVER DEPLOYED. THE OTHER CAR INVOLVED WE HIT AT THE REAR DRIVER SIDE AND ALL HIS AIRBAGS DEPLOYED. I HIT MY CHIN, HEAD, AND ARMS AND FEEL NASEAU SINCE THE ACCIDENT. AIRBAGS SHOULD HAVE DEPLOYED TO PREVENT MY HEAD FROM HITTING VARIOUS PARTS OF THE CAR OR WORSE BRAIN SHAKING. MY CAR SUSTAINED FRAME DAMAGE AND EXTENSIVE FRONT DAMAGE.
Mfg Campaign: 11407022
Recall Date: Apr 8, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS TURNING LEFT FROM THE FREEWAY FEEDER LIGHT THAT WAS ALREADY GREEN UPON APPROACH. ASSK I PASSED THE INTERSECTION, I COLIDED FROM ON DIRECTLY AT THE FRONT PASSENGER SIDE, IMPACTING THE REAR DRIVER SIDE OF A SMALLER VW ATALS. MY VEHICLE SPUN OUT OF CONTROL STOPPING AT THE OPPOSITE SIDE OF THE INTERSECTION AT THE MEDIAN. MY AIRBAGS NEVER DEPLOYED. THE OTHER CAR INVOLVED WE HIT AT THE REAR DRIVER SIDE AND ALL HIS AIRBAGS DEPLOYED. I HIT MY CHIN, HEAD, AND ARMS AND FEEL NASEAU SINCE THE ACCIDENT. AIRBAGS SHOULD HAVE DEPLOYED TO PREVENT MY HEAD FROM HITTING VARIOUS PARTS OF THE CAR OR WORSE BRAIN SHAKING. MY CAR SUSTAINED FRAME DAMAGE AND EXTENSIVE FRONT DAMAGE.
Corrective Action:
I WAS TURNING LEFT FROM THE FREEWAY FEEDER LIGHT THAT WAS ALREADY GREEN UPON APPROACH. ASSK I PASSED THE INTERSECTION, I COLIDED FROM ON DIRECTLY AT THE FRONT PASSENGER SIDE, IMPACTING THE REAR DRIVER SIDE OF A SMALLER VW ATALS. MY VEHICLE SPUN OUT OF CONTROL STOPPING AT THE OPPOSITE SIDE OF THE INTERSECTION AT THE MEDIAN. MY AIRBAGS NEVER DEPLOYED. THE OTHER CAR INVOLVED WE HIT AT THE REAR DRIVER SIDE AND ALL HIS AIRBAGS DEPLOYED. I HIT MY CHIN, HEAD, AND ARMS AND FEEL NASEAU SINCE THE ACCIDENT. AIRBAGS SHOULD HAVE DEPLOYED TO PREVENT MY HEAD FROM HITTING VARIOUS PARTS OF THE CAR OR WORSE BRAIN SHAKING. MY CAR SUSTAINED FRAME DAMAGE AND EXTENSIVE FRONT DAMAGE.
Additional Notes:
I WAS TURNING LEFT FROM THE FREEWAY FEEDER LIGHT THAT WAS ALREADY GREEN UPON APPROACH. ASSK I PASSED THE INTERSECTION, I COLIDED FROM ON DIRECTLY AT THE FRONT PASSENGER SIDE, IMPACTING THE REAR DRIVER SIDE OF A SMALLER VW ATALS. MY VEHICLE SPUN OUT OF CONTROL STOPPING AT THE OPPOSITE SIDE OF THE INTERSECTION AT THE MEDIAN. MY AIRBAGS NEVER DEPLOYED. THE OTHER CAR INVOLVED WE HIT AT THE REAR DRIVER SIDE AND ALL HIS AIRBAGS DEPLOYED. I HIT MY CHIN, HEAD, AND ARMS AND FEEL NASEAU SINCE THE ACCIDENT. AIRBAGS SHOULD HAVE DEPLOYED TO PREVENT MY HEAD FROM HITTING VARIOUS PARTS OF THE CAR OR WORSE BRAIN SHAKING. MY CAR SUSTAINED FRAME DAMAGE AND EXTENSIVE FRONT DAMAGE.
Mfg Campaign: 11407022
Recall Date: Apr 8, 2021
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