Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
Consumer Complaints
128 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The a/c compressor on my 2019 Tahoe with 60,000 miles no longer works. It will not blow cold air out and was not discovered until it was super hot outside. This should not be happening to a vehicle that I've had less than 5 years and with the average amount of miles on. Since Bumper to bumper warranty is now only 3years or 36,000 miles it is also out of warranty, leaving me to fix on my own dime. The vehicle has not been inspected by anyone other than myself. There were no warning lamps or messages or symptoms prior.
Corrective Action:
The a/c compressor on my 2019 Tahoe with 60,000 miles no longer works. It will not blow cold air out and was not discovered until it was super hot outside. This should not be happening to a vehicle that I've had less than 5 years and with the average amount of miles on. Since Bumper to bumper warranty is now only 3years or 36,000 miles it is also out of warranty, leaving me to fix on my own dime. The vehicle has not been inspected by anyone other than myself. There were no warning lamps or messages or symptoms prior.
Additional Notes:
The a/c compressor on my 2019 Tahoe with 60,000 miles no longer works. It will not blow cold air out and was not discovered until it was super hot outside. This should not be happening to a vehicle that I've had less than 5 years and with the average amount of miles on. Since Bumper to bumper warranty is now only 3years or 36,000 miles it is also out of warranty, leaving me to fix on my own dime. The vehicle has not been inspected by anyone other than myself. There were no warning lamps or messages or symptoms prior.
Mfg Campaign: 11586355
Recall Date: May 1, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Water is leaking through my back hatch on the left side(passenger side) The roof is wet and staining with water spots
Corrective Action:
Water is leaking through my back hatch on the left side(passenger side) The roof is wet and staining with water spots
Additional Notes:
Water is leaking through my back hatch on the left side(passenger side) The roof is wet and staining with water spots
Mfg Campaign: 11582249
Recall Date: Apr 10, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
8-7-23 Vehicle stalled out while driving 1-17-24 occasionally the unit wont start
Corrective Action:
8-7-23 Vehicle stalled out while driving 1-17-24 occasionally the unit wont start
Additional Notes:
8-7-23 Vehicle stalled out while driving 1-17-24 occasionally the unit wont start
Mfg Campaign: 11581738
Recall Date: Apr 8, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
8-7-23 Vehicle stalled out while driving 1-17-24 occasionally the unit wont start
Corrective Action:
8-7-23 Vehicle stalled out while driving 1-17-24 occasionally the unit wont start
Additional Notes:
8-7-23 Vehicle stalled out while driving 1-17-24 occasionally the unit wont start
Mfg Campaign: 11581738
Recall Date: Apr 8, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This vehicle is owned by the City of Fort Lauderdale Police Department. We are submitting complaints for multiple Tahoe's that have stopped during operation causing extreme danger to our staff and other drivers in the city. The cause is always bad fuel pumps and our units have had to have the pumps replaced in some cases multiple times. 1-26-24 Unit broke down today started after several tries.
Corrective Action:
This vehicle is owned by the City of Fort Lauderdale Police Department. We are submitting complaints for multiple Tahoe's that have stopped during operation causing extreme danger to our staff and other drivers in the city. The cause is always bad fuel pumps and our units have had to have the pumps replaced in some cases multiple times. 1-26-24 Unit broke down today started after several tries.
Additional Notes:
This vehicle is owned by the City of Fort Lauderdale Police Department. We are submitting complaints for multiple Tahoe's that have stopped during operation causing extreme danger to our staff and other drivers in the city. The cause is always bad fuel pumps and our units have had to have the pumps replaced in some cases multiple times. 1-26-24 Unit broke down today started after several tries.
Mfg Campaign: 11581745
Recall Date: Apr 8, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
This vehicle is owned by the City of Fort Lauderdale Police Department. We are submitting complaints for multiple Tahoe's that have stopped during operation causing extreme danger to our staff and other drivers in the city. The cause is always bad fuel pumps and our units have had to have the pumps replaced in some cases multiple times. 1-26-24 Unit broke down today started after several tries.
Corrective Action:
This vehicle is owned by the City of Fort Lauderdale Police Department. We are submitting complaints for multiple Tahoe's that have stopped during operation causing extreme danger to our staff and other drivers in the city. The cause is always bad fuel pumps and our units have had to have the pumps replaced in some cases multiple times. 1-26-24 Unit broke down today started after several tries.
Additional Notes:
This vehicle is owned by the City of Fort Lauderdale Police Department. We are submitting complaints for multiple Tahoe's that have stopped during operation causing extreme danger to our staff and other drivers in the city. The cause is always bad fuel pumps and our units have had to have the pumps replaced in some cases multiple times. 1-26-24 Unit broke down today started after several tries.
Mfg Campaign: 11581745
Recall Date: Apr 8, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The vehicle just turned off and locked up while driving and the check engine light was on that presented Code P2635 and P018B
Corrective Action:
The vehicle just turned off and locked up while driving and the check engine light was on that presented Code P2635 and P018B
Additional Notes:
The vehicle just turned off and locked up while driving and the check engine light was on that presented Code P2635 and P018B
Mfg Campaign: 11581373
Recall Date: Apr 5, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle just turned off and locked up while driving and the check engine light was on that presented Code P2635 and P018B
Corrective Action:
The vehicle just turned off and locked up while driving and the check engine light was on that presented Code P2635 and P018B
Additional Notes:
The vehicle just turned off and locked up while driving and the check engine light was on that presented Code P2635 and P018B
Mfg Campaign: 11581373
Recall Date: Apr 5, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Tahoe has this error that comes up on the dash "trailer brake system" and it doesn't stop. It keeps coming up and it is hard to drive with the constant beeping.
Corrective Action:
The Tahoe has this error that comes up on the dash "trailer brake system" and it doesn't stop. It keeps coming up and it is hard to drive with the constant beeping.
Additional Notes:
The Tahoe has this error that comes up on the dash "trailer brake system" and it doesn't stop. It keeps coming up and it is hard to drive with the constant beeping.
Mfg Campaign: 11578024
Recall Date: Mar 18, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Chevrolet Tahoe. The contact stated that the infotainment center lighting and instrument panel lighting was flickering. The instrument panel display switched from the mileage and RPM display to the radio settings that was displayed. There was an abnormal sound of buttons being pushed coming from the display and center console. The vehicle was taken to the dealer who was unable to identify the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 50,000.
Corrective Action:
The contact owns a 2019 Chevrolet Tahoe. The contact stated that the infotainment center lighting and instrument panel lighting was flickering. The instrument panel display switched from the mileage and RPM display to the radio settings that was displayed. There was an abnormal sound of buttons being pushed coming from the display and center console. The vehicle was taken to the dealer who was unable to identify the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 50,000.
Additional Notes:
The contact owns a 2019 Chevrolet Tahoe. The contact stated that the infotainment center lighting and instrument panel lighting was flickering. The instrument panel display switched from the mileage and RPM display to the radio settings that was displayed. There was an abnormal sound of buttons being pushed coming from the display and center console. The vehicle was taken to the dealer who was unable to identify the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 50,000.
Mfg Campaign: 11523211
Recall Date: May 22, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Consequences:
The contact owns a 2019 Chevrolet Tahoe. The contact stated that the infotainment center lighting and instrument panel lighting was flickering. The instrument panel display switched from the mileage and RPM display to the radio settings that was displayed. There was an abnormal sound of buttons being pushed coming from the display and center console. The vehicle was taken to the dealer who was unable to identify the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 50,000.
Corrective Action:
The contact owns a 2019 Chevrolet Tahoe. The contact stated that the infotainment center lighting and instrument panel lighting was flickering. The instrument panel display switched from the mileage and RPM display to the radio settings that was displayed. There was an abnormal sound of buttons being pushed coming from the display and center console. The vehicle was taken to the dealer who was unable to identify the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 50,000.
Additional Notes:
The contact owns a 2019 Chevrolet Tahoe. The contact stated that the infotainment center lighting and instrument panel lighting was flickering. The instrument panel display switched from the mileage and RPM display to the radio settings that was displayed. There was an abnormal sound of buttons being pushed coming from the display and center console. The vehicle was taken to the dealer who was unable to identify the cause of the failure. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 50,000.
Mfg Campaign: 11523211
Recall Date: May 22, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Chevrolet Tahoe. The contact stated that on numerous occasions she noticed that when the vehicle was moist from inclement weather or after a car wash, the infotainment system, instrument cluster electrical features inadvertently malfunctioned. The contact stated that she heard an abnormal sound on the touch screen indicating buttons were unintentionally being depressed. Additionally, the contact stated that the instrument panel was independently reset and became glitchy either while driving or the following day after the vehicle had been parked. No warning lights were illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the failure was unfamiliar and to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 44,670.
Corrective Action:
The contact owns a 2019 Chevrolet Tahoe. The contact stated that on numerous occasions she noticed that when the vehicle was moist from inclement weather or after a car wash, the infotainment system, instrument cluster electrical features inadvertently malfunctioned. The contact stated that she heard an abnormal sound on the touch screen indicating buttons were unintentionally being depressed. Additionally, the contact stated that the instrument panel was independently reset and became glitchy either while driving or the following day after the vehicle had been parked. No warning lights were illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the failure was unfamiliar and to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 44,670.
Additional Notes:
The contact owns a 2019 Chevrolet Tahoe. The contact stated that on numerous occasions she noticed that when the vehicle was moist from inclement weather or after a car wash, the infotainment system, instrument cluster electrical features inadvertently malfunctioned. The contact stated that she heard an abnormal sound on the touch screen indicating buttons were unintentionally being depressed. Additionally, the contact stated that the instrument panel was independently reset and became glitchy either while driving or the following day after the vehicle had been parked. No warning lights were illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the failure was unfamiliar and to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 44,670.
Mfg Campaign: 11521703
Recall Date: May 12, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The bolt that mounts the third row seat belt near the base of the seat broke so the bottom of the seat belt is no longer attached.
Corrective Action:
The bolt that mounts the third row seat belt near the base of the seat broke so the bottom of the seat belt is no longer attached.
Additional Notes:
The bolt that mounts the third row seat belt near the base of the seat broke so the bottom of the seat belt is no longer attached.
Mfg Campaign: 11516336
Recall Date: Apr 10, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The instrument cluster. I found a bulletin that describes my problem word for word along with multiple complaints online with the same issue. The PRNDL does not indicate the transmission position Multiple service messages on the Driver Information Center and multiple MILs illuminated The radio does not display the temperature No audible feedback or IPC indicator when the turn signals are operating DTC U0155 (Lost Communication with Instrument Cluster)
Corrective Action:
The instrument cluster. I found a bulletin that describes my problem word for word along with multiple complaints online with the same issue. The PRNDL does not indicate the transmission position Multiple service messages on the Driver Information Center and multiple MILs illuminated The radio does not display the temperature No audible feedback or IPC indicator when the turn signals are operating DTC U0155 (Lost Communication with Instrument Cluster)
Additional Notes:
The instrument cluster. I found a bulletin that describes my problem word for word along with multiple complaints online with the same issue. The PRNDL does not indicate the transmission position Multiple service messages on the Driver Information Center and multiple MILs illuminated The radio does not display the temperature No audible feedback or IPC indicator when the turn signals are operating DTC U0155 (Lost Communication with Instrument Cluster)
Mfg Campaign: 11514326
Recall Date: Mar 28, 2023
General Motors, Llc
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
Sunroof randomly exploded/shattered while driving 65 mph on the highway. The noise sounded like an explosion/gunshot had gone off in my car. Nothing hit the sunroof and the sunroof did not have any cracks present at the time.
Corrective Action:
Sunroof randomly exploded/shattered while driving 65 mph on the highway. The noise sounded like an explosion/gunshot had gone off in my car. Nothing hit the sunroof and the sunroof did not have any cracks present at the time.
Additional Notes:
Sunroof randomly exploded/shattered while driving 65 mph on the highway. The noise sounded like an explosion/gunshot had gone off in my car. Nothing hit the sunroof and the sunroof did not have any cracks present at the time.
Mfg Campaign: 11503118
Recall Date: Jan 23, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Vehicle lost power steering while driving. Steering became difficult and unsafe while family was in vehicle.
Corrective Action:
Vehicle lost power steering while driving. Steering became difficult and unsafe while family was in vehicle.
Additional Notes:
Vehicle lost power steering while driving. Steering became difficult and unsafe while family was in vehicle.
Mfg Campaign: 11502295
Recall Date: Jan 17, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Transmission went out right at 70,000 miles!! I purchased my truck Jan 2021 certified from a chevy dealership. I have the app and everything connected to my phone. Not once did I ever get notified that anything was wrong. My truck has been broken down for a month now. I look up info to found out there's a whole lawsuit for our Transmissions!! How was this not a recall item?? The warranty won't cover it which is absolutely ridiculous. So now I'm out of a truck. With a huge bill to replace my Transmission. Literally I can send you a picture of my "chevy app" it says Transmission is 100% good to go. It's BROKEN DOWN. If maybe my app would of worked correctly I could of had my truck in the shop before the Transmission went down in the middle of me driving. There was absolutely no warning signs at all. I keep all the maintenance on my vehicle. Not one sign. I took it to a chevy dealership to get looked at. They just said it's the transmission.
Corrective Action:
Transmission went out right at 70,000 miles!! I purchased my truck Jan 2021 certified from a chevy dealership. I have the app and everything connected to my phone. Not once did I ever get notified that anything was wrong. My truck has been broken down for a month now. I look up info to found out there's a whole lawsuit for our Transmissions!! How was this not a recall item?? The warranty won't cover it which is absolutely ridiculous. So now I'm out of a truck. With a huge bill to replace my Transmission. Literally I can send you a picture of my "chevy app" it says Transmission is 100% good to go. It's BROKEN DOWN. If maybe my app would of worked correctly I could of had my truck in the shop before the Transmission went down in the middle of me driving. There was absolutely no warning signs at all. I keep all the maintenance on my vehicle. Not one sign. I took it to a chevy dealership to get looked at. They just said it's the transmission.
Additional Notes:
Transmission went out right at 70,000 miles!! I purchased my truck Jan 2021 certified from a chevy dealership. I have the app and everything connected to my phone. Not once did I ever get notified that anything was wrong. My truck has been broken down for a month now. I look up info to found out there's a whole lawsuit for our Transmissions!! How was this not a recall item?? The warranty won't cover it which is absolutely ridiculous. So now I'm out of a truck. With a huge bill to replace my Transmission. Literally I can send you a picture of my "chevy app" it says Transmission is 100% good to go. It's BROKEN DOWN. If maybe my app would of worked correctly I could of had my truck in the shop before the Transmission went down in the middle of me driving. There was absolutely no warning signs at all. I keep all the maintenance on my vehicle. Not one sign. I took it to a chevy dealership to get looked at. They just said it's the transmission.
Mfg Campaign: 11491506
Recall Date: Oct 30, 2022
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
WHEN RAIN OF MOISTURE IN AROUND THE VEHICLE, THE SAFETY RESTRAINT SYSTEM WARNING LIGHT TURNS ON. THE TRANSMISSION PUMP VIBRATION ON LOAD IN LOW SPEEDS, AFM SYTEM DOES NOT ALLOW AVAILBLE POWER WHEN ACCELERATING UPON DOWNSHIFTS. THE ELECTRICAL USB OUTLETS SHORT MAKING DEVICE PROJECTION FEATURE, AT TIME WHILE USING CARCHARGER/CIGARETTE LIGHTER DC OUTLET.
Corrective Action:
WHEN RAIN OF MOISTURE IN AROUND THE VEHICLE, THE SAFETY RESTRAINT SYSTEM WARNING LIGHT TURNS ON. THE TRANSMISSION PUMP VIBRATION ON LOAD IN LOW SPEEDS, AFM SYTEM DOES NOT ALLOW AVAILBLE POWER WHEN ACCELERATING UPON DOWNSHIFTS. THE ELECTRICAL USB OUTLETS SHORT MAKING DEVICE PROJECTION FEATURE, AT TIME WHILE USING CARCHARGER/CIGARETTE LIGHTER DC OUTLET.
Additional Notes:
WHEN RAIN OF MOISTURE IN AROUND THE VEHICLE, THE SAFETY RESTRAINT SYSTEM WARNING LIGHT TURNS ON. THE TRANSMISSION PUMP VIBRATION ON LOAD IN LOW SPEEDS, AFM SYTEM DOES NOT ALLOW AVAILBLE POWER WHEN ACCELERATING UPON DOWNSHIFTS. THE ELECTRICAL USB OUTLETS SHORT MAKING DEVICE PROJECTION FEATURE, AT TIME WHILE USING CARCHARGER/CIGARETTE LIGHTER DC OUTLET.
Mfg Campaign: 11489334
Recall Date: Oct 14, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN RAIN OF MOISTURE IN AROUND THE VEHICLE, THE SAFETY RESTRAINT SYSTEM WARNING LIGHT TURNS ON. THE TRANSMISSION PUMP VIBRATION ON LOAD IN LOW SPEEDS, AFM SYTEM DOES NOT ALLOW AVAILBLE POWER WHEN ACCELERATING UPON DOWNSHIFTS. THE ELECTRICAL USB OUTLETS SHORT MAKING DEVICE PROJECTION FEATURE, AT TIME WHILE USING CARCHARGER/CIGARETTE LIGHTER DC OUTLET.
Corrective Action:
WHEN RAIN OF MOISTURE IN AROUND THE VEHICLE, THE SAFETY RESTRAINT SYSTEM WARNING LIGHT TURNS ON. THE TRANSMISSION PUMP VIBRATION ON LOAD IN LOW SPEEDS, AFM SYTEM DOES NOT ALLOW AVAILBLE POWER WHEN ACCELERATING UPON DOWNSHIFTS. THE ELECTRICAL USB OUTLETS SHORT MAKING DEVICE PROJECTION FEATURE, AT TIME WHILE USING CARCHARGER/CIGARETTE LIGHTER DC OUTLET.
Additional Notes:
WHEN RAIN OF MOISTURE IN AROUND THE VEHICLE, THE SAFETY RESTRAINT SYSTEM WARNING LIGHT TURNS ON. THE TRANSMISSION PUMP VIBRATION ON LOAD IN LOW SPEEDS, AFM SYTEM DOES NOT ALLOW AVAILBLE POWER WHEN ACCELERATING UPON DOWNSHIFTS. THE ELECTRICAL USB OUTLETS SHORT MAKING DEVICE PROJECTION FEATURE, AT TIME WHILE USING CARCHARGER/CIGARETTE LIGHTER DC OUTLET.
Mfg Campaign: 11489334
Recall Date: Oct 14, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN RAIN OF MOISTURE IN AROUND THE VEHICLE, THE SAFETY RESTRAINT SYSTEM WARNING LIGHT TURNS ON. THE TRANSMISSION PUMP VIBRATION ON LOAD IN LOW SPEEDS, AFM SYTEM DOES NOT ALLOW AVAILBLE POWER WHEN ACCELERATING UPON DOWNSHIFTS. THE ELECTRICAL USB OUTLETS SHORT MAKING DEVICE PROJECTION FEATURE, AT TIME WHILE USING CARCHARGER/CIGARETTE LIGHTER DC OUTLET.
Corrective Action:
WHEN RAIN OF MOISTURE IN AROUND THE VEHICLE, THE SAFETY RESTRAINT SYSTEM WARNING LIGHT TURNS ON. THE TRANSMISSION PUMP VIBRATION ON LOAD IN LOW SPEEDS, AFM SYTEM DOES NOT ALLOW AVAILBLE POWER WHEN ACCELERATING UPON DOWNSHIFTS. THE ELECTRICAL USB OUTLETS SHORT MAKING DEVICE PROJECTION FEATURE, AT TIME WHILE USING CARCHARGER/CIGARETTE LIGHTER DC OUTLET.
Additional Notes:
WHEN RAIN OF MOISTURE IN AROUND THE VEHICLE, THE SAFETY RESTRAINT SYSTEM WARNING LIGHT TURNS ON. THE TRANSMISSION PUMP VIBRATION ON LOAD IN LOW SPEEDS, AFM SYTEM DOES NOT ALLOW AVAILBLE POWER WHEN ACCELERATING UPON DOWNSHIFTS. THE ELECTRICAL USB OUTLETS SHORT MAKING DEVICE PROJECTION FEATURE, AT TIME WHILE USING CARCHARGER/CIGARETTE LIGHTER DC OUTLET.
Mfg Campaign: 11489334
Recall Date: Oct 14, 2022
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