Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222382220
Recall Date: Nov 3, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212351030
Recall Date: Jan 27, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212332040
Recall Date: Sep 23, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. Dealer service technicians may have calibrated the brake system incorrectly, affecting Electronic Stability Control (ESC) , traction control, Anti-Lock Brake System (ABS), and braking while towing a trailer.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212340970
Recall Date: Jul 29, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333900
Recall Date: Jun 17, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212338110
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe vehicles. The second-row center seat belt latch may be trapped beneath the trim bezel and therefore inaccessible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208. "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329320
Recall Date: Mar 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313000
Recall Date: Mar 18, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. The fuel tank assemblies may be missing adhesive between two layers of the fuel tank shell which may result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212327720
Recall Date: Feb 11, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202312720
Recall Date: Nov 25, 2020
Consumer Complaints
389 ComplaintsGeneral Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Transmission control module failed. I was driving at about 40 mph on a 4 lane street and it begin to feel like something was pulling the steering wheel to the left and I could not control the speed. I then pulled off into a parking lot and was facing a drainage ditch and needed to back the car into a space out of the way, it would not go into reverse. My husband met with me and was able to drive it forward to drive it to a dealership. The diagnosis was a failed transmission control module that cost us $2,478.
Corrective Action:
Transmission control module failed. I was driving at about 40 mph on a 4 lane street and it begin to feel like something was pulling the steering wheel to the left and I could not control the speed. I then pulled off into a parking lot and was facing a drainage ditch and needed to back the car into a space out of the way, it would not go into reverse. My husband met with me and was able to drive it forward to drive it to a dealership. The diagnosis was a failed transmission control module that cost us $2,478.
Additional Notes:
Transmission control module failed. I was driving at about 40 mph on a 4 lane street and it begin to feel like something was pulling the steering wheel to the left and I could not control the speed. I then pulled off into a parking lot and was facing a drainage ditch and needed to back the car into a space out of the way, it would not go into reverse. My husband met with me and was able to drive it forward to drive it to a dealership. The diagnosis was a failed transmission control module that cost us $2,478.
Mfg Campaign: 11649857
Recall Date: Mar 22, 2025
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed at night, the contact became aware that the headlamps failed to provide adequate illumination. After a visual inspection, the contact observed that the headlamps were loose within the assembly and were dramatically tilted at a downward angle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who diagnosed a failure with the headlamp adjuster. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed at night, the contact became aware that the headlamps failed to provide adequate illumination. After a visual inspection, the contact observed that the headlamps were loose within the assembly and were dramatically tilted at a downward angle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who diagnosed a failure with the headlamp adjuster. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed at night, the contact became aware that the headlamps failed to provide adequate illumination. After a visual inspection, the contact observed that the headlamps were loose within the assembly and were dramatically tilted at a downward angle. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who diagnosed a failure with the headlamp adjuster. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Mfg Campaign: 11648709
Recall Date: Mar 17, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving on a highway to Dallas and vehicle loss power and locked up in the middle of the highway.Was stranded on the highway for 4 hours. Vehicle would not start up and had to get towed to local dealership. Dealership diagnose the problem and stated that the engine has failed. I got the vehicle towed back home to my local dealership and they confirmed that the engine has failed. The vehicle showed no signs of engine issues. GM needs to recall this vehicle.
Corrective Action:
Driving on a highway to Dallas and vehicle loss power and locked up in the middle of the highway.Was stranded on the highway for 4 hours. Vehicle would not start up and had to get towed to local dealership. Dealership diagnose the problem and stated that the engine has failed. I got the vehicle towed back home to my local dealership and they confirmed that the engine has failed. The vehicle showed no signs of engine issues. GM needs to recall this vehicle.
Additional Notes:
Driving on a highway to Dallas and vehicle loss power and locked up in the middle of the highway.Was stranded on the highway for 4 hours. Vehicle would not start up and had to get towed to local dealership. Dealership diagnose the problem and stated that the engine has failed. I got the vehicle towed back home to my local dealership and they confirmed that the engine has failed. The vehicle showed no signs of engine issues. GM needs to recall this vehicle.
Mfg Campaign: 11648490
Recall Date: Mar 15, 2025
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
My vehicle is experiencing the same issue with the Third Row Headrests as outlined in a prior service bulletin (N202316750) for the same model year and make vehicle. My VIN number was not included in the bulletin, but I believe it should have been. The passenger side third row headrest will no longer stay up when the seat is engaged.
Corrective Action:
My vehicle is experiencing the same issue with the Third Row Headrests as outlined in a prior service bulletin (N202316750) for the same model year and make vehicle. My VIN number was not included in the bulletin, but I believe it should have been. The passenger side third row headrest will no longer stay up when the seat is engaged.
Additional Notes:
My vehicle is experiencing the same issue with the Third Row Headrests as outlined in a prior service bulletin (N202316750) for the same model year and make vehicle. My VIN number was not included in the bulletin, but I believe it should have been. The passenger side third row headrest will no longer stay up when the seat is engaged.
Mfg Campaign: 11648220
Recall Date: Mar 13, 2025
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while making a right turn, the vehicle lost automotive power. No warning light was illuminated. The contact stated that the transmission was stuck in park(P). The vehicle was towed to a local independent mechanic and was diagnosed with fuel module failure. The contact was informed that the fuel module needed to be replaced. The vehicle was taken to a local dealer where it was diagnosed at the owner’s expense. The vehicle was not repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while making a right turn, the vehicle lost automotive power. No warning light was illuminated. The contact stated that the transmission was stuck in park(P). The vehicle was towed to a local independent mechanic and was diagnosed with fuel module failure. The contact was informed that the fuel module needed to be replaced. The vehicle was taken to a local dealer where it was diagnosed at the owner’s expense. The vehicle was not repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while making a right turn, the vehicle lost automotive power. No warning light was illuminated. The contact stated that the transmission was stuck in park(P). The vehicle was towed to a local independent mechanic and was diagnosed with fuel module failure. The contact was informed that the fuel module needed to be replaced. The vehicle was taken to a local dealer where it was diagnosed at the owner’s expense. The vehicle was not repaired due to the cost. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
Mfg Campaign: 11646801
Recall Date: Mar 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Approximately 4/14/24 while I was driving home from being out of town with my child the check engine light came on with a message “Reduced acceleration drive with care.” The car was not shifting and I couldn’t go over 45 mph and the rpm’s were about 3000 at that speed. The light went off and the car seemed to be driving normally. While on the interstate traveling at approximately 70 mph the car did a hard shift and drastically slowed while the rpm’s spiked. I took it to the dealership who determined the valve body needed to be replaced. Approximately August 2024 it happened again but the light went off. December 2024 same issues with the check engine light, reduced acceleration and not shifting happened. Took the car back 12/9/24 where a wire was replaced. Picked the car up 12/12/24 and 12/18/24 while driving in the car rider line picking my child up the car had a hard shift, check engine light came on, reduced acceleration message and the car would not shift. Notified the dealership immediately and took it back 12/26/24 where they did a second valve body replacement. 1/28/25 on my way home from running errands and was stopped at a red light and the car shifted hard, check engine light came on, reduced acceleration message and engine would not shift causing me to drive slowly to get home (40 mph or less). Dealership was notified immediately and took in the following day. Dealership had a week and had me pick it up because they “couldn’t replicate the issue.” 2/15/25 after driving 2 hours we pulled in a parking lot and the car shifted hard hard, check engine light came on, reduced acceleration and would not go into reverse. The dealership picked the car up and have had it since trying to replicate it. It occurs without warning while driving and will drastically slows the car down putting us a risk of being rear ended due to the rapid and speed change. It also is a safety risk due to lack of warning that a power failure is about to occur while driving.
Corrective Action:
Approximately 4/14/24 while I was driving home from being out of town with my child the check engine light came on with a message “Reduced acceleration drive with care.” The car was not shifting and I couldn’t go over 45 mph and the rpm’s were about 3000 at that speed. The light went off and the car seemed to be driving normally. While on the interstate traveling at approximately 70 mph the car did a hard shift and drastically slowed while the rpm’s spiked. I took it to the dealership who determined the valve body needed to be replaced. Approximately August 2024 it happened again but the light went off. December 2024 same issues with the check engine light, reduced acceleration and not shifting happened. Took the car back 12/9/24 where a wire was replaced. Picked the car up 12/12/24 and 12/18/24 while driving in the car rider line picking my child up the car had a hard shift, check engine light came on, reduced acceleration message and the car would not shift. Notified the dealership immediately and took it back 12/26/24 where they did a second valve body replacement. 1/28/25 on my way home from running errands and was stopped at a red light and the car shifted hard, check engine light came on, reduced acceleration message and engine would not shift causing me to drive slowly to get home (40 mph or less). Dealership was notified immediately and took in the following day. Dealership had a week and had me pick it up because they “couldn’t replicate the issue.” 2/15/25 after driving 2 hours we pulled in a parking lot and the car shifted hard hard, check engine light came on, reduced acceleration and would not go into reverse. The dealership picked the car up and have had it since trying to replicate it. It occurs without warning while driving and will drastically slows the car down putting us a risk of being rear ended due to the rapid and speed change. It also is a safety risk due to lack of warning that a power failure is about to occur while driving.
Additional Notes:
Approximately 4/14/24 while I was driving home from being out of town with my child the check engine light came on with a message “Reduced acceleration drive with care.” The car was not shifting and I couldn’t go over 45 mph and the rpm’s were about 3000 at that speed. The light went off and the car seemed to be driving normally. While on the interstate traveling at approximately 70 mph the car did a hard shift and drastically slowed while the rpm’s spiked. I took it to the dealership who determined the valve body needed to be replaced. Approximately August 2024 it happened again but the light went off. December 2024 same issues with the check engine light, reduced acceleration and not shifting happened. Took the car back 12/9/24 where a wire was replaced. Picked the car up 12/12/24 and 12/18/24 while driving in the car rider line picking my child up the car had a hard shift, check engine light came on, reduced acceleration message and the car would not shift. Notified the dealership immediately and took it back 12/26/24 where they did a second valve body replacement. 1/28/25 on my way home from running errands and was stopped at a red light and the car shifted hard, check engine light came on, reduced acceleration message and engine would not shift causing me to drive slowly to get home (40 mph or less). Dealership was notified immediately and took in the following day. Dealership had a week and had me pick it up because they “couldn’t replicate the issue.” 2/15/25 after driving 2 hours we pulled in a parking lot and the car shifted hard hard, check engine light came on, reduced acceleration and would not go into reverse. The dealership picked the car up and have had it since trying to replicate it. It occurs without warning while driving and will drastically slows the car down putting us a risk of being rear ended due to the rapid and speed change. It also is a safety risk due to lack of warning that a power failure is about to occur while driving.
Mfg Campaign: 11646624
Recall Date: Mar 5, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The check engine warning light was illuminated. The contact attempted to start the vehicle several times, however the vehicle failed to start. The contact stated that the vehicle was parked in an underground parking lot. The contact stated that four tow trucks attempted to tow the vehicle; however, the transmission had to be disconnected from underneath the vehicle to remove the vehicle from the underground parking garage. The vehicle was then towed to the dealer where it was diagnosed with a failed fuel pump power control module. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was repaired. The contact was informed of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. In addition, the contact stated that when the vehicle was retrieved from the dealer after the repair, the failure reoccurred. The contact stated the vehicle was started, and the vehicle was driven to the residence without the failure reoccurring. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 49,064.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The check engine warning light was illuminated. The contact attempted to start the vehicle several times, however the vehicle failed to start. The contact stated that the vehicle was parked in an underground parking lot. The contact stated that four tow trucks attempted to tow the vehicle; however, the transmission had to be disconnected from underneath the vehicle to remove the vehicle from the underground parking garage. The vehicle was then towed to the dealer where it was diagnosed with a failed fuel pump power control module. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was repaired. The contact was informed of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. In addition, the contact stated that when the vehicle was retrieved from the dealer after the repair, the failure reoccurred. The contact stated the vehicle was started, and the vehicle was driven to the residence without the failure reoccurring. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 49,064.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The check engine warning light was illuminated. The contact attempted to start the vehicle several times, however the vehicle failed to start. The contact stated that the vehicle was parked in an underground parking lot. The contact stated that four tow trucks attempted to tow the vehicle; however, the transmission had to be disconnected from underneath the vehicle to remove the vehicle from the underground parking garage. The vehicle was then towed to the dealer where it was diagnosed with a failed fuel pump power control module. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was repaired. The contact was informed of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. In addition, the contact stated that when the vehicle was retrieved from the dealer after the repair, the failure reoccurred. The contact stated the vehicle was started, and the vehicle was driven to the residence without the failure reoccurring. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 49,064.
Mfg Campaign: 11643977
Recall Date: Feb 20, 2025
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The check engine warning light was illuminated. The contact attempted to start the vehicle several times, however the vehicle failed to start. The contact stated that the vehicle was parked in an underground parking lot. The contact stated that four tow trucks attempted to tow the vehicle; however, the transmission had to be disconnected from underneath the vehicle to remove the vehicle from the underground parking garage. The vehicle was then towed to the dealer where it was diagnosed with a failed fuel pump power control module. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was repaired. The contact was informed of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. In addition, the contact stated that when the vehicle was retrieved from the dealer after the repair, the failure reoccurred. The contact stated the vehicle was started, and the vehicle was driven to the residence without the failure reoccurring. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 49,064.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The check engine warning light was illuminated. The contact attempted to start the vehicle several times, however the vehicle failed to start. The contact stated that the vehicle was parked in an underground parking lot. The contact stated that four tow trucks attempted to tow the vehicle; however, the transmission had to be disconnected from underneath the vehicle to remove the vehicle from the underground parking garage. The vehicle was then towed to the dealer where it was diagnosed with a failed fuel pump power control module. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was repaired. The contact was informed of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. In addition, the contact stated that when the vehicle was retrieved from the dealer after the repair, the failure reoccurred. The contact stated the vehicle was started, and the vehicle was driven to the residence without the failure reoccurring. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 49,064.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. The check engine warning light was illuminated. The contact attempted to start the vehicle several times, however the vehicle failed to start. The contact stated that the vehicle was parked in an underground parking lot. The contact stated that four tow trucks attempted to tow the vehicle; however, the transmission had to be disconnected from underneath the vehicle to remove the vehicle from the underground parking garage. The vehicle was then towed to the dealer where it was diagnosed with a failed fuel pump power control module. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was repaired. The contact was informed of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. In addition, the contact stated that when the vehicle was retrieved from the dealer after the repair, the failure reoccurred. The contact stated the vehicle was started, and the vehicle was driven to the residence without the failure reoccurring. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 49,064.
Mfg Campaign: 11643977
Recall Date: Feb 20, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while his wife was driving 45 MPH, the vehicle hesitated. In addition, while attempting to shift the into drive, the gear shifter failed to respond as needed. The check engine warning light was illuminated. The contact stated that the dealer was contacted. The vehicle was towed to a dealer where it was diagnosed and determined that the valve body assembly needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 24V797000 (POWER TRAIN). The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 68,000.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while his wife was driving 45 MPH, the vehicle hesitated. In addition, while attempting to shift the into drive, the gear shifter failed to respond as needed. The check engine warning light was illuminated. The contact stated that the dealer was contacted. The vehicle was towed to a dealer where it was diagnosed and determined that the valve body assembly needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 24V797000 (POWER TRAIN). The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 68,000.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while his wife was driving 45 MPH, the vehicle hesitated. In addition, while attempting to shift the into drive, the gear shifter failed to respond as needed. The check engine warning light was illuminated. The contact stated that the dealer was contacted. The vehicle was towed to a dealer where it was diagnosed and determined that the valve body assembly needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 24V797000 (POWER TRAIN). The manufacturer was notified of the failure but offered no assistance. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 68,000.
Mfg Campaign: 11643666
Recall Date: Feb 19, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Valve body for 10 speed transmission suddenly malfunctioned while driving on I-95 at 60mph causing rear wheels to lock up for couple of seconds. Then, Engine rpm went to 5000. Error message displayed"reduced acceleration, drive with care" and "Unable to shift soon, service transmission soon". Upon taking to dealer, service advisor mentioned that it could be valve body issue. which is very common for these vehicles. After diagnosis from dealer, there were two codes: P0770 and P0776. Upon some research it was found that these issues are indeed very common for 10speed GM transmission. But, GM hasn't done much to address it. GM acknowledged the issue in their Oct, 2023 bulletin. This is a safety issue especially at highway speeds.
Corrective Action:
Valve body for 10 speed transmission suddenly malfunctioned while driving on I-95 at 60mph causing rear wheels to lock up for couple of seconds. Then, Engine rpm went to 5000. Error message displayed"reduced acceleration, drive with care" and "Unable to shift soon, service transmission soon". Upon taking to dealer, service advisor mentioned that it could be valve body issue. which is very common for these vehicles. After diagnosis from dealer, there were two codes: P0770 and P0776. Upon some research it was found that these issues are indeed very common for 10speed GM transmission. But, GM hasn't done much to address it. GM acknowledged the issue in their Oct, 2023 bulletin. This is a safety issue especially at highway speeds.
Additional Notes:
Valve body for 10 speed transmission suddenly malfunctioned while driving on I-95 at 60mph causing rear wheels to lock up for couple of seconds. Then, Engine rpm went to 5000. Error message displayed"reduced acceleration, drive with care" and "Unable to shift soon, service transmission soon". Upon taking to dealer, service advisor mentioned that it could be valve body issue. which is very common for these vehicles. After diagnosis from dealer, there were two codes: P0770 and P0776. Upon some research it was found that these issues are indeed very common for 10speed GM transmission. But, GM hasn't done much to address it. GM acknowledged the issue in their Oct, 2023 bulletin. This is a safety issue especially at highway speeds.
Mfg Campaign: 11643359
Recall Date: Feb 18, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle just lost propulsion and would not move. Engine was running but just came out of gear and went into neutral at 70mph. Pulled off highway and vehicle would not go back into drive. Would not go into any gear except park. After a while it went into drive and would not go over 30mph. Limped into a nearby dealership and dropped it off. It took GM 47 days to figure out the issue yet the new part was installed immediately. Some sort of computer calibration glitch and GM didn't know the answer till I threatened a lawsuit. Still not confident it was repaired correctly. Dealership was fine and informative but GM blew me off.
Corrective Action:
Vehicle just lost propulsion and would not move. Engine was running but just came out of gear and went into neutral at 70mph. Pulled off highway and vehicle would not go back into drive. Would not go into any gear except park. After a while it went into drive and would not go over 30mph. Limped into a nearby dealership and dropped it off. It took GM 47 days to figure out the issue yet the new part was installed immediately. Some sort of computer calibration glitch and GM didn't know the answer till I threatened a lawsuit. Still not confident it was repaired correctly. Dealership was fine and informative but GM blew me off.
Additional Notes:
Vehicle just lost propulsion and would not move. Engine was running but just came out of gear and went into neutral at 70mph. Pulled off highway and vehicle would not go back into drive. Would not go into any gear except park. After a while it went into drive and would not go over 30mph. Limped into a nearby dealership and dropped it off. It took GM 47 days to figure out the issue yet the new part was installed immediately. Some sort of computer calibration glitch and GM didn't know the answer till I threatened a lawsuit. Still not confident it was repaired correctly. Dealership was fine and informative but GM blew me off.
Mfg Campaign: 11643179
Recall Date: Feb 17, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Fuel module failure while driving, engine stalled and would not restart.., while at highway speed. Very dangerous situation!!!!! Tahoe was towed to dealership kept for. 1day. Chevy dealer replaced fuel module. We have owned 6 different Tahoes starting with the year 2015 to 2024. The fuel module failed on the 2021, 2022 and now the 2023!!!!!!! Makes us question if we should purchase a new Tahoe every other year? Seriously considering other car brands such as Ford, BMW or other more reliable brands!!!!
Corrective Action:
Fuel module failure while driving, engine stalled and would not restart.., while at highway speed. Very dangerous situation!!!!! Tahoe was towed to dealership kept for. 1day. Chevy dealer replaced fuel module. We have owned 6 different Tahoes starting with the year 2015 to 2024. The fuel module failed on the 2021, 2022 and now the 2023!!!!!!! Makes us question if we should purchase a new Tahoe every other year? Seriously considering other car brands such as Ford, BMW or other more reliable brands!!!!
Additional Notes:
Fuel module failure while driving, engine stalled and would not restart.., while at highway speed. Very dangerous situation!!!!! Tahoe was towed to dealership kept for. 1day. Chevy dealer replaced fuel module. We have owned 6 different Tahoes starting with the year 2015 to 2024. The fuel module failed on the 2021, 2022 and now the 2023!!!!!!! Makes us question if we should purchase a new Tahoe every other year? Seriously considering other car brands such as Ford, BMW or other more reliable brands!!!!
Mfg Campaign: 11642489
Recall Date: Feb 13, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failed while driving down the road. There was not prior warning signs to this issue. Vehicle was unable to accelerate. The safety of myself and husband were put a risk as we were traveling on an Interstate 12 in Baton Rouge, LA. The vehicle was inspected by Pine Belt Chevy and the cause identified as Camshaft and lifters failed in the engine causing a sudden deacceleration.
Corrective Action:
Engine failed while driving down the road. There was not prior warning signs to this issue. Vehicle was unable to accelerate. The safety of myself and husband were put a risk as we were traveling on an Interstate 12 in Baton Rouge, LA. The vehicle was inspected by Pine Belt Chevy and the cause identified as Camshaft and lifters failed in the engine causing a sudden deacceleration.
Additional Notes:
Engine failed while driving down the road. There was not prior warning signs to this issue. Vehicle was unable to accelerate. The safety of myself and husband were put a risk as we were traveling on an Interstate 12 in Baton Rouge, LA. The vehicle was inspected by Pine Belt Chevy and the cause identified as Camshaft and lifters failed in the engine causing a sudden deacceleration.
Mfg Campaign: 11641889
Recall Date: Feb 11, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Engine failed while driving down the road. There was not prior warning signs to this issue. Vehicle was unable to accelerate. The safety of myself and husband were put a risk as we were traveling on an Interstate 12 in Baton Rouge, LA. The vehicle was inspected by Pine Belt Chevy and the cause identified as Camshaft and lifters failed in the engine causing a sudden deacceleration.
Corrective Action:
Engine failed while driving down the road. There was not prior warning signs to this issue. Vehicle was unable to accelerate. The safety of myself and husband were put a risk as we were traveling on an Interstate 12 in Baton Rouge, LA. The vehicle was inspected by Pine Belt Chevy and the cause identified as Camshaft and lifters failed in the engine causing a sudden deacceleration.
Additional Notes:
Engine failed while driving down the road. There was not prior warning signs to this issue. Vehicle was unable to accelerate. The safety of myself and husband were put a risk as we were traveling on an Interstate 12 in Baton Rouge, LA. The vehicle was inspected by Pine Belt Chevy and the cause identified as Camshaft and lifters failed in the engine causing a sudden deacceleration.
Mfg Campaign: 11641889
Recall Date: Feb 11, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
On a few occasions the emergency / parking brake auto releases when parked on a slight incline while the engine is running and transmission is in park.
Corrective Action:
On a few occasions the emergency / parking brake auto releases when parked on a slight incline while the engine is running and transmission is in park.
Additional Notes:
On a few occasions the emergency / parking brake auto releases when parked on a slight incline while the engine is running and transmission is in park.
Mfg Campaign: 11641747
Recall Date: Feb 10, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine knocking while accelerating. Told by Chevy dealership that a thruster is broken. Car is only 4 years old with 60k miles. Unfortunately, not under warranty. Quoted $5,000 for fix. No errors on dash or visuals of the problem.
Corrective Action:
Engine knocking while accelerating. Told by Chevy dealership that a thruster is broken. Car is only 4 years old with 60k miles. Unfortunately, not under warranty. Quoted $5,000 for fix. No errors on dash or visuals of the problem.
Additional Notes:
Engine knocking while accelerating. Told by Chevy dealership that a thruster is broken. Car is only 4 years old with 60k miles. Unfortunately, not under warranty. Quoted $5,000 for fix. No errors on dash or visuals of the problem.
Mfg Campaign: 11640742
Recall Date: Feb 4, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
At 35,000 miles, my 2021 Chevrolet Tahoe started to misfire. When I pressed the accelerator, the truck started hesitating and the check engine light started flashing. I was able to get the truck to the dealer I purchased it at. The technician "claimed" it was a bad fuel injector. The dealer replaced the spark plug and injector. The vehicle was never test driven. I picked up the truck and drove it on the road. Within 1 mile, the truck started to misfire again with the check engine light started flashing. The dealer claimed that the lifter or lifters in one engine bank were bad. The dealer replaced the lifters on the one side of the engine.
Corrective Action:
At 35,000 miles, my 2021 Chevrolet Tahoe started to misfire. When I pressed the accelerator, the truck started hesitating and the check engine light started flashing. I was able to get the truck to the dealer I purchased it at. The technician "claimed" it was a bad fuel injector. The dealer replaced the spark plug and injector. The vehicle was never test driven. I picked up the truck and drove it on the road. Within 1 mile, the truck started to misfire again with the check engine light started flashing. The dealer claimed that the lifter or lifters in one engine bank were bad. The dealer replaced the lifters on the one side of the engine.
Additional Notes:
At 35,000 miles, my 2021 Chevrolet Tahoe started to misfire. When I pressed the accelerator, the truck started hesitating and the check engine light started flashing. I was able to get the truck to the dealer I purchased it at. The technician "claimed" it was a bad fuel injector. The dealer replaced the spark plug and injector. The vehicle was never test driven. I picked up the truck and drove it on the road. Within 1 mile, the truck started to misfire again with the check engine light started flashing. The dealer claimed that the lifter or lifters in one engine bank were bad. The dealer replaced the lifters on the one side of the engine.
Mfg Campaign: 11640759
Recall Date: Feb 4, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 2 occasions the dash lights and gauges do not turn on when the vehicle is on. The first time this happened I was driving and was no longer able to see my speed or any other details provided by the gauges. We changed the fuse and it seemed to work for 1 day. The next day I turned the vehicle on, was able to drive but none of the dash features were functioning again. Will be taking to dealership when available scheduling to have it evaluated.
Corrective Action:
On 2 occasions the dash lights and gauges do not turn on when the vehicle is on. The first time this happened I was driving and was no longer able to see my speed or any other details provided by the gauges. We changed the fuse and it seemed to work for 1 day. The next day I turned the vehicle on, was able to drive but none of the dash features were functioning again. Will be taking to dealership when available scheduling to have it evaluated.
Additional Notes:
On 2 occasions the dash lights and gauges do not turn on when the vehicle is on. The first time this happened I was driving and was no longer able to see my speed or any other details provided by the gauges. We changed the fuse and it seemed to work for 1 day. The next day I turned the vehicle on, was able to drive but none of the dash features were functioning again. Will be taking to dealership when available scheduling to have it evaluated.
Mfg Campaign: 11640241
Recall Date: Feb 2, 2025
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
GM does not install TPMS devices in spare tires. I had a flat tire in snowy conditions 100+ miles from the nearest place for assistance. After putting on the spare tire the DIC (driver information center) displayed no air in tire. That’s because a TPMS doesn’t exist in spare tires. I started driving a my four wheel drive turned off. I turned it back on and after a very short distance it turned off again. Since the vehicle determined I didn’t have air in one of the tires (spare previously mentioned) the four wheel drive shouldn’t work to prevent damage. I needed the four wheel drive in the snow so I had to proceed at approximately 25 mph. This is a safety issue for not only my vehicle but others on the roadways. I contacted the dealer that had no idea about the problem and neither did the national GM customer support center. There is a tool that “tells” the vehicle where each tire is located so that is low tire pressure occurs the driver would know which tire needs attention. If a TPMS was installed from the factory and a flat occurred, spare installed then the four wheel drive would function. If a flat subsequently occurred the driver would still be alerted but wouldn’t know tire was involved. Visual check would find it. Either this or have GM provide an override so the trip could be continued safely. I believe that this situation applies to any four wheel drive vehicle not just GM and should be resolved if the NHTSB would initiate an investigation.
Corrective Action:
GM does not install TPMS devices in spare tires. I had a flat tire in snowy conditions 100+ miles from the nearest place for assistance. After putting on the spare tire the DIC (driver information center) displayed no air in tire. That’s because a TPMS doesn’t exist in spare tires. I started driving a my four wheel drive turned off. I turned it back on and after a very short distance it turned off again. Since the vehicle determined I didn’t have air in one of the tires (spare previously mentioned) the four wheel drive shouldn’t work to prevent damage. I needed the four wheel drive in the snow so I had to proceed at approximately 25 mph. This is a safety issue for not only my vehicle but others on the roadways. I contacted the dealer that had no idea about the problem and neither did the national GM customer support center. There is a tool that “tells” the vehicle where each tire is located so that is low tire pressure occurs the driver would know which tire needs attention. If a TPMS was installed from the factory and a flat occurred, spare installed then the four wheel drive would function. If a flat subsequently occurred the driver would still be alerted but wouldn’t know tire was involved. Visual check would find it. Either this or have GM provide an override so the trip could be continued safely. I believe that this situation applies to any four wheel drive vehicle not just GM and should be resolved if the NHTSB would initiate an investigation.
Additional Notes:
GM does not install TPMS devices in spare tires. I had a flat tire in snowy conditions 100+ miles from the nearest place for assistance. After putting on the spare tire the DIC (driver information center) displayed no air in tire. That’s because a TPMS doesn’t exist in spare tires. I started driving a my four wheel drive turned off. I turned it back on and after a very short distance it turned off again. Since the vehicle determined I didn’t have air in one of the tires (spare previously mentioned) the four wheel drive shouldn’t work to prevent damage. I needed the four wheel drive in the snow so I had to proceed at approximately 25 mph. This is a safety issue for not only my vehicle but others on the roadways. I contacted the dealer that had no idea about the problem and neither did the national GM customer support center. There is a tool that “tells” the vehicle where each tire is located so that is low tire pressure occurs the driver would know which tire needs attention. If a TPMS was installed from the factory and a flat occurred, spare installed then the four wheel drive would function. If a flat subsequently occurred the driver would still be alerted but wouldn’t know tire was involved. Visual check would find it. Either this or have GM provide an override so the trip could be continued safely. I believe that this situation applies to any four wheel drive vehicle not just GM and should be resolved if the NHTSB would initiate an investigation.
Mfg Campaign: 11639363
Recall Date: Jan 29, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
GM does not install TPMS devices in spare tires. I had a flat tire in snowy conditions 100+ miles from the nearest place for assistance. After putting on the spare tire the DIC (driver information center) displayed no air in tire. That’s because a TPMS doesn’t exist in spare tires. I started driving a my four wheel drive turned off. I turned it back on and after a very short distance it turned off again. Since the vehicle determined I didn’t have air in one of the tires (spare previously mentioned) the four wheel drive shouldn’t work to prevent damage. I needed the four wheel drive in the snow so I had to proceed at approximately 25 mph. This is a safety issue for not only my vehicle but others on the roadways. I contacted the dealer that had no idea about the problem and neither did the national GM customer support center. There is a tool that “tells” the vehicle where each tire is located so that is low tire pressure occurs the driver would know which tire needs attention. If a TPMS was installed from the factory and a flat occurred, spare installed then the four wheel drive would function. If a flat subsequently occurred the driver would still be alerted but wouldn’t know tire was involved. Visual check would find it. Either this or have GM provide an override so the trip could be continued safely. I believe that this situation applies to any four wheel drive vehicle not just GM and should be resolved if the NHTSB would initiate an investigation.
Corrective Action:
GM does not install TPMS devices in spare tires. I had a flat tire in snowy conditions 100+ miles from the nearest place for assistance. After putting on the spare tire the DIC (driver information center) displayed no air in tire. That’s because a TPMS doesn’t exist in spare tires. I started driving a my four wheel drive turned off. I turned it back on and after a very short distance it turned off again. Since the vehicle determined I didn’t have air in one of the tires (spare previously mentioned) the four wheel drive shouldn’t work to prevent damage. I needed the four wheel drive in the snow so I had to proceed at approximately 25 mph. This is a safety issue for not only my vehicle but others on the roadways. I contacted the dealer that had no idea about the problem and neither did the national GM customer support center. There is a tool that “tells” the vehicle where each tire is located so that is low tire pressure occurs the driver would know which tire needs attention. If a TPMS was installed from the factory and a flat occurred, spare installed then the four wheel drive would function. If a flat subsequently occurred the driver would still be alerted but wouldn’t know tire was involved. Visual check would find it. Either this or have GM provide an override so the trip could be continued safely. I believe that this situation applies to any four wheel drive vehicle not just GM and should be resolved if the NHTSB would initiate an investigation.
Additional Notes:
GM does not install TPMS devices in spare tires. I had a flat tire in snowy conditions 100+ miles from the nearest place for assistance. After putting on the spare tire the DIC (driver information center) displayed no air in tire. That’s because a TPMS doesn’t exist in spare tires. I started driving a my four wheel drive turned off. I turned it back on and after a very short distance it turned off again. Since the vehicle determined I didn’t have air in one of the tires (spare previously mentioned) the four wheel drive shouldn’t work to prevent damage. I needed the four wheel drive in the snow so I had to proceed at approximately 25 mph. This is a safety issue for not only my vehicle but others on the roadways. I contacted the dealer that had no idea about the problem and neither did the national GM customer support center. There is a tool that “tells” the vehicle where each tire is located so that is low tire pressure occurs the driver would know which tire needs attention. If a TPMS was installed from the factory and a flat occurred, spare installed then the four wheel drive would function. If a flat subsequently occurred the driver would still be alerted but wouldn’t know tire was involved. Visual check would find it. Either this or have GM provide an override so the trip could be continued safely. I believe that this situation applies to any four wheel drive vehicle not just GM and should be resolved if the NHTSB would initiate an investigation.
Mfg Campaign: 11639363
Recall Date: Jan 29, 2025
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