CHEVROLET TAHOE 2021

Complete listing of complaints and recalls for this vehicle

389
Complaints
22
Recalls

Complaints & Recalls

389 Complaints 22 Recalls

Official Safety Recalls - Important!

22 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 25V274000 SAFETY RECALL
597.6K Vehicles Affected
Recall Date: Apr 24, 2025
Safety Issue:

General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.

Potential Risk:
Engine failure increases the risk of a crash.
FREE Recall Solution:
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N252494000
Notice Date: Jun 18, 2025
Recall Date: Apr 24, 2025
General Motors, Llc
NHTSA Campaign: 24V797000 SAFETY RECALL
463.3K Vehicles Affected
Recall Date: Oct 24, 2024
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.

Potential Risk:
Rear wheel lock-up can increase the risk of a crash.
FREE Recall Solution:
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N242454440
Notice Date: Dec 12, 2024
Recall Date: Oct 24, 2024
General Motors, Llc
NHTSA Campaign: 22V827000 SAFETY RECALL
338.7K Vehicles Affected
Recall Date: Nov 3, 2022
Safety Issue:

General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Daytime Running Lights that do not deactivate as intended may cause a glare, reducing visibility and increasing the risk of a crash.
FREE Recall Solution:
Dealers will provide an over-the-air (OTA) update for the Body Control Module software, free of charge. Owner notification letters were mailed December 15, 2022. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222382220.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N222382220
Notice Date: Dec 15, 2022
Recall Date: Nov 3, 2022
General Motors, Llc
NHTSA Campaign: 22V617000 SAFETY RECALL
484.2K Vehicles Affected
Recall Date: Aug 11, 2022
Safety Issue:

General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.

Potential Risk:
A seat belt with a deformed rivet may not properly restrain an occupant, increasing the risk of injury during a crash.
FREE Recall Solution:
Dealers will inspect the rivet head formation on both the left and right side third-row seat belt buckle assemblies and replace seat belt buckle assemblies, as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed September 28, 2022. Owner notification letters were mailed on November 1, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N222372380.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N222372380
Notice Date: Nov 1, 2022
Recall Date: Aug 11, 2022
General Motors, Llc
NHTSA Campaign: 22V036000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Jan 27, 2022
Safety Issue:

General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.

Potential Risk:
Driveshaft failure can cause a sudden loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the left and/or right rear driveshaft assemblies, free of charge. Owner notification letters were mailed on March 14, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212351030.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212351030
Notice Date: Mar 14, 2022
Recall Date: Jan 27, 2022
General Motors, Llc
NHTSA Campaign: 21V739000 SAFETY RECALL
14.9K Vehicles Affected
Recall Date: Sep 23, 2021
Safety Issue:

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.

Potential Risk:
An engine stall increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump power control module, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212332040.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212332040
Notice Date: Oct 14, 2021
Recall Date: Sep 23, 2021
General Motors, Llc
NHTSA Campaign: 21V579000 SAFETY RECALL
2 Vehicles Affected
Recall Date: Jul 29, 2021
Safety Issue:

General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. Dealer service technicians may have calibrated the brake system incorrectly, affecting Electronic Stability Control (ESC) , traction control, Anti-Lock Brake System (ABS), and braking while towing a trailer.

Potential Risk:
Overall braking performance may be compromised, increasing the risk of a crash.
FREE Recall Solution:
Dealers will recalibrate the brake system control module, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Chevrolet customer service at 1-800-222-1202; GMC customer service at 1-800-462-8782. GM's number for this recall is N212340970.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212340970
Notice Date: Aug 27, 2021
Recall Date: Jul 29, 2021
General Motors, Llc
NHTSA Campaign: 21V455000 SAFETY RECALL
26.8K Vehicles Affected
Recall Date: Jun 17, 2021
Safety Issue:

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.

Potential Risk:
Increased steering effort, particularly at lower speeds, increases the risk of a crash.
FREE Recall Solution:
The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212333900
Notice Date: Jul 13, 2021
Recall Date: Jun 17, 2021
General Motors, Llc
NHTSA Campaign: 21V421000 SAFETY RECALL
285.6K Vehicles Affected
Recall Date: Jun 3, 2021
Safety Issue:

General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.

Potential Risk:
The air bag malfunction indicator light may fail to warn the driver of a problem with the air bag, increasing the risk of injury.
FREE Recall Solution:
The communications gateway module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N212338110.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212338110
Notice Date: Jul 1, 2021
Recall Date: Jun 3, 2021
General Motors, Llc
NHTSA Campaign: 21V210000 SAFETY RECALL
5 Vehicles Affected
Recall Date: Mar 25, 2021
Safety Issue:

General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe vehicles. The second-row center seat belt latch may be trapped beneath the trim bezel and therefore inaccessible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208. "Occupant Crash Protection."

Potential Risk:
A passenger in the second-row center will be unable to wear a seat belt, increasing the risk of injury in the event of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will remove the trim bezel, correctly position the seat belt latch plate, and reinstall the trim bezel, free of charge. The recall began April 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212329320.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212329320
Notice Date: Apr 14, 2021
Recall Date: Mar 25, 2021
General Motors, Llc
NHTSA Campaign: 21V190000 SAFETY RECALL
94.6K Vehicles Affected
Recall Date: Mar 18, 2021
Safety Issue:

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.

Potential Risk:
A damaged seat belt can break during a crash, increasing the risk of injury to the occupant.
FREE Recall Solution:
GM will notify owners, and dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary, free of charge. The recall began on April 21, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313000.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202313000
Notice Date: Apr 21, 2021
Recall Date: Mar 18, 2021
General Motors, Llc
NHTSA Campaign: 21V064000 SAFETY RECALL
18 Vehicles Affected
Recall Date: Feb 11, 2021
Safety Issue:

General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. The fuel tank assemblies may be missing adhesive between two layers of the fuel tank shell which may result in a fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
GM will notify owners, and dealers will replace the fuel tank, free of charge. The recall began March 6, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212327720.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212327720
Notice Date: Mar 6, 2021
Recall Date: Feb 11, 2021
General Motors, Llc
NHTSA Campaign: 20V811000 SAFETY RECALL
470 Vehicles Affected
Recall Date: Dec 23, 2020
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

Potential Risk:
If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.
FREE Recall Solution:
GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202322230
Notice Date: Jan 29, 2021
Recall Date: Dec 23, 2020
General Motors, Llc
NHTSA Campaign: 20V792000 SAFETY RECALL
624.2K Vehicles Affected
Recall Date: Dec 17, 2020
Safety Issue:

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.

Potential Risk:
If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.
FREE Recall Solution:
GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202314670.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202314670
Notice Date: Jan 26, 2021
Recall Date: Dec 17, 2020
General Motors Llc
NHTSA Campaign: 20V735000 SAFETY RECALL
94 Vehicles Affected
Recall Date: Nov 25, 2020
Safety Issue:

General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.

Potential Risk:
If an occupied front seat has loose or missing attachment bolts, it may move during a crash, increasing the risk of injury to the seated occupant.
FREE Recall Solution:
GM will notify owners, and dealers will inspect the seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began December 21, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-888-988-7267. GM's number for this recall is N202312720.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N202312720
Notice Date: Dec 21, 2020
Recall Date: Nov 25, 2020

Consumer Complaints

389 Complaints
General Motors, Llc
Campaign: 11627612 Other
Nov 26, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I have taken this vehicle two times to the dealers that sell Chevrolet. The first time it was there for 5 hours and nothing was done and the second time the service agent said there was no recall on this vehicle when obviously there is one.

Corrective Action:

I have taken this vehicle two times to the dealers that sell Chevrolet. The first time it was there for 5 hours and nothing was done and the second time the service agent said there was no recall on this vehicle when obviously there is one.

Additional Notes:

I have taken this vehicle two times to the dealers that sell Chevrolet. The first time it was there for 5 hours and nothing was done and the second time the service agent said there was no recall on this vehicle when obviously there is one.

Manufacturer: CHEVROLET
Mfg Campaign: 11627612
Notice Date: Nov 26, 2024
Recall Date: Nov 26, 2024
General Motors, Llc
Campaign: 11626581 Other
Nov 21, 2024
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 5 MPH in the driveway, the vehicle stopped and stalled. The vehicle failed to restart. The vehicle was towed to an independent mechanic who determined that the fuel pump control module needed to be replaced. The vehicle was repaired. The contact called the local dealer and was informed that there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 30,000.

Corrective Action:

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 5 MPH in the driveway, the vehicle stopped and stalled. The vehicle failed to restart. The vehicle was towed to an independent mechanic who determined that the fuel pump control module needed to be replaced. The vehicle was repaired. The contact called the local dealer and was informed that there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 30,000.

Additional Notes:

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 5 MPH in the driveway, the vehicle stopped and stalled. The vehicle failed to restart. The vehicle was towed to an independent mechanic who determined that the fuel pump control module needed to be replaced. The vehicle was repaired. The contact called the local dealer and was informed that there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 30,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11626581
Notice Date: Nov 21, 2024
Recall Date: Nov 21, 2024
General Motors, Llc
Campaign: 11626581 Other
Nov 21, 2024
Defect Description:

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE

Potential Consequences:

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 5 MPH in the driveway, the vehicle stopped and stalled. The vehicle failed to restart. The vehicle was towed to an independent mechanic who determined that the fuel pump control module needed to be replaced. The vehicle was repaired. The contact called the local dealer and was informed that there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 30,000.

Corrective Action:

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 5 MPH in the driveway, the vehicle stopped and stalled. The vehicle failed to restart. The vehicle was towed to an independent mechanic who determined that the fuel pump control module needed to be replaced. The vehicle was repaired. The contact called the local dealer and was informed that there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 30,000.

Additional Notes:

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 5 MPH in the driveway, the vehicle stopped and stalled. The vehicle failed to restart. The vehicle was towed to an independent mechanic who determined that the fuel pump control module needed to be replaced. The vehicle was repaired. The contact called the local dealer and was informed that there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 30,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11626581
Notice Date: Nov 21, 2024
Recall Date: Nov 21, 2024
General Motors, Llc
Campaign: 11625351 Other
Nov 14, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Driving at 35 MPH and the engine cutout and stopped on 8 November 2024. I was able to pull over safely as I was on Vandenberg Space Force Base, but at highway speeds in traffic this would have been very dangerous without power. The local GM dealership at Lompoc, CA confirmed the fuel pump control module failed, which caused the loss of engine power. There was a recall for the 2021 Tahoe fuel pump control module, but my VIN was not included in this recall. Currently the fuel pump module is not in stock and GM has no estimation for when the part would be recieved

Corrective Action:

Driving at 35 MPH and the engine cutout and stopped on 8 November 2024. I was able to pull over safely as I was on Vandenberg Space Force Base, but at highway speeds in traffic this would have been very dangerous without power. The local GM dealership at Lompoc, CA confirmed the fuel pump control module failed, which caused the loss of engine power. There was a recall for the 2021 Tahoe fuel pump control module, but my VIN was not included in this recall. Currently the fuel pump module is not in stock and GM has no estimation for when the part would be recieved

Additional Notes:

Driving at 35 MPH and the engine cutout and stopped on 8 November 2024. I was able to pull over safely as I was on Vandenberg Space Force Base, but at highway speeds in traffic this would have been very dangerous without power. The local GM dealership at Lompoc, CA confirmed the fuel pump control module failed, which caused the loss of engine power. There was a recall for the 2021 Tahoe fuel pump control module, but my VIN was not included in this recall. Currently the fuel pump module is not in stock and GM has no estimation for when the part would be recieved

Manufacturer: CHEVROLET
Mfg Campaign: 11625351
Notice Date: Nov 14, 2024
Recall Date: Nov 14, 2024
General Motors, Llc
Campaign: 11624962 Other
Nov 13, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was started; however, the vehicle failed to start as intended. The contact stated that there was no option to shift the gear shifter into neutral. In addition, the contact stated that the failure occurred while the family including small children, were inside the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed fuel pump power control module. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was not repaired. The contact was made aware of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,334.

Corrective Action:

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was started; however, the vehicle failed to start as intended. The contact stated that there was no option to shift the gear shifter into neutral. In addition, the contact stated that the failure occurred while the family including small children, were inside the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed fuel pump power control module. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was not repaired. The contact was made aware of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,334.

Additional Notes:

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was started; however, the vehicle failed to start as intended. The contact stated that there was no option to shift the gear shifter into neutral. In addition, the contact stated that the failure occurred while the family including small children, were inside the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed fuel pump power control module. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was not repaired. The contact was made aware of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,334.

Manufacturer: CHEVROLET
Mfg Campaign: 11624962
Notice Date: Nov 13, 2024
Recall Date: Nov 13, 2024
General Motors, Llc
Campaign: 11623841 Other
Nov 6, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while cold starting the vehicle, there was an abnormal gasoline odor inside the cabin from the vehicle. The contact stated that the odor was stronger while the heater was activated. The contact stated no warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the high-pressure fuel pump (HPFP) was cracked and leaking gasoline. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 51,264.

Corrective Action:

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while cold starting the vehicle, there was an abnormal gasoline odor inside the cabin from the vehicle. The contact stated that the odor was stronger while the heater was activated. The contact stated no warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the high-pressure fuel pump (HPFP) was cracked and leaking gasoline. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 51,264.

Additional Notes:

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while cold starting the vehicle, there was an abnormal gasoline odor inside the cabin from the vehicle. The contact stated that the odor was stronger while the heater was activated. The contact stated no warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the high-pressure fuel pump (HPFP) was cracked and leaking gasoline. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 51,264.

Manufacturer: CHEVROLET
Mfg Campaign: 11623841
Notice Date: Nov 6, 2024
Recall Date: Nov 6, 2024
General Motors, Llc
Campaign: 11623174 Other
Nov 1, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The HVAC blend/mode door actuator has melted, causing a fire hazard.

Corrective Action:

The HVAC blend/mode door actuator has melted, causing a fire hazard.

Additional Notes:

The HVAC blend/mode door actuator has melted, causing a fire hazard.

Manufacturer: CHEVROLET
Mfg Campaign: 11623174
Notice Date: Nov 1, 2024
Recall Date: Nov 1, 2024
General Motors, Llc
Campaign: 11622533 Other
Oct 29, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

This is in addition to complaint # 11621324 The dealer now says it is the FUEL PUMP MODULE that is bad. Same item as on previous recall. They say it will be covered under emission warranty but not the fuel pump. At $1500 for fuel pump. However - they replaced fuel pump before discovering the module issue. They either did not test fuel pump properly, or, fuel pump was not bad, only the module. Or, if bad, the module caused the fuel pump to fail. Either way the fuel pump should be covered under this module recall too as a related cause from the faulty module(s) that were recalled.

Corrective Action:

This is in addition to complaint # 11621324 The dealer now says it is the FUEL PUMP MODULE that is bad. Same item as on previous recall. They say it will be covered under emission warranty but not the fuel pump. At $1500 for fuel pump. However - they replaced fuel pump before discovering the module issue. They either did not test fuel pump properly, or, fuel pump was not bad, only the module. Or, if bad, the module caused the fuel pump to fail. Either way the fuel pump should be covered under this module recall too as a related cause from the faulty module(s) that were recalled.

Additional Notes:

This is in addition to complaint # 11621324 The dealer now says it is the FUEL PUMP MODULE that is bad. Same item as on previous recall. They say it will be covered under emission warranty but not the fuel pump. At $1500 for fuel pump. However - they replaced fuel pump before discovering the module issue. They either did not test fuel pump properly, or, fuel pump was not bad, only the module. Or, if bad, the module caused the fuel pump to fail. Either way the fuel pump should be covered under this module recall too as a related cause from the faulty module(s) that were recalled.

Manufacturer: CHEVROLET
Mfg Campaign: 11622533
Notice Date: Oct 29, 2024
Recall Date: Oct 29, 2024
General Motors, Llc
Campaign: 11621908 Other
Oct 25, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

I was stranded and had to have my vehicle towed after the fuel pump control module failed.

Corrective Action:

I was stranded and had to have my vehicle towed after the fuel pump control module failed.

Additional Notes:

I was stranded and had to have my vehicle towed after the fuel pump control module failed.

Manufacturer: CHEVROLET
Mfg Campaign: 11621908
Notice Date: Oct 25, 2024
Recall Date: Oct 25, 2024
General Motors, Llc
Campaign: 11621324 Other
Oct 22, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Vehicle has 10,800 miles. The vehicle repeatedly failed to start. Towed to GM dealership. They say the fuel pump has failed. They say it is not covered (beccause my VIN isn't within the recalls that already exist for this exact same problem). The cost is over $1,200. I contacted Chevy corporate and they offered to cover 30%. The dealership is still awaiting the part(s) with no provided delivery date. This could have caused a serious MV accident if it had failed while driving. The vehicle gave no warning of this failure.

Corrective Action:

Vehicle has 10,800 miles. The vehicle repeatedly failed to start. Towed to GM dealership. They say the fuel pump has failed. They say it is not covered (beccause my VIN isn't within the recalls that already exist for this exact same problem). The cost is over $1,200. I contacted Chevy corporate and they offered to cover 30%. The dealership is still awaiting the part(s) with no provided delivery date. This could have caused a serious MV accident if it had failed while driving. The vehicle gave no warning of this failure.

Additional Notes:

Vehicle has 10,800 miles. The vehicle repeatedly failed to start. Towed to GM dealership. They say the fuel pump has failed. They say it is not covered (beccause my VIN isn't within the recalls that already exist for this exact same problem). The cost is over $1,200. I contacted Chevy corporate and they offered to cover 30%. The dealership is still awaiting the part(s) with no provided delivery date. This could have caused a serious MV accident if it had failed while driving. The vehicle gave no warning of this failure.

Manufacturer: CHEVROLET
Mfg Campaign: 11621324
Notice Date: Oct 22, 2024
Recall Date: Oct 22, 2024
General Motors, Llc
Campaign: 11621327 Other
Oct 22, 2024
Defect Description:

AIR BAGS

Potential Consequences:

Took the vehicle in for Airbag System recall in 2022. They said they fixed it and that there was a broken wire. The very next day the warning light came on again like before. I contacted the dealership and they said bring it in. I could not get it in again as I was very busy. I asked them to make a note in my file of the immediate call/report of still a problem. I took the vehicle in this month (October 2024) for issue of no starting (fuel pump failure, another recall they are denying). They stated that the Drivers Side Airbag module was shorted or bad and my cost would be approximately $1,250. They stated it was not covered under any recall. I contacted Chevy corporate that offered to cover 30% only of this. I believe this should be covered in whole due to the failure to repair the first time and that is is a known safety issue. The vehicle has only 10,800 miles.

Corrective Action:

Took the vehicle in for Airbag System recall in 2022. They said they fixed it and that there was a broken wire. The very next day the warning light came on again like before. I contacted the dealership and they said bring it in. I could not get it in again as I was very busy. I asked them to make a note in my file of the immediate call/report of still a problem. I took the vehicle in this month (October 2024) for issue of no starting (fuel pump failure, another recall they are denying). They stated that the Drivers Side Airbag module was shorted or bad and my cost would be approximately $1,250. They stated it was not covered under any recall. I contacted Chevy corporate that offered to cover 30% only of this. I believe this should be covered in whole due to the failure to repair the first time and that is is a known safety issue. The vehicle has only 10,800 miles.

Additional Notes:

Took the vehicle in for Airbag System recall in 2022. They said they fixed it and that there was a broken wire. The very next day the warning light came on again like before. I contacted the dealership and they said bring it in. I could not get it in again as I was very busy. I asked them to make a note in my file of the immediate call/report of still a problem. I took the vehicle in this month (October 2024) for issue of no starting (fuel pump failure, another recall they are denying). They stated that the Drivers Side Airbag module was shorted or bad and my cost would be approximately $1,250. They stated it was not covered under any recall. I contacted Chevy corporate that offered to cover 30% only of this. I believe this should be covered in whole due to the failure to repair the first time and that is is a known safety issue. The vehicle has only 10,800 miles.

Manufacturer: CHEVROLET
Mfg Campaign: 11621327
Notice Date: Oct 22, 2024
Recall Date: Oct 22, 2024
General Motors, Llc
Campaign: 11620937 Other
Oct 21, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Engine would not start. When pressing the start button, engine would turn over but would only rough idle for a few moments then turn off. Called garage and had vehicle towed. Mechanic advised computer showed defective fuel pump power control module. Mechanic advised GM has recall N212332040 for defective fuel pump power control module but my VIN is not included. Mechanic ordered fuel pump power control module from GM and replaced on my vehicle. This corrected the problem. I am requesting my VIN to be added to the recall and GM to pay for the part, labor and towing.

Corrective Action:

Engine would not start. When pressing the start button, engine would turn over but would only rough idle for a few moments then turn off. Called garage and had vehicle towed. Mechanic advised computer showed defective fuel pump power control module. Mechanic advised GM has recall N212332040 for defective fuel pump power control module but my VIN is not included. Mechanic ordered fuel pump power control module from GM and replaced on my vehicle. This corrected the problem. I am requesting my VIN to be added to the recall and GM to pay for the part, labor and towing.

Additional Notes:

Engine would not start. When pressing the start button, engine would turn over but would only rough idle for a few moments then turn off. Called garage and had vehicle towed. Mechanic advised computer showed defective fuel pump power control module. Mechanic advised GM has recall N212332040 for defective fuel pump power control module but my VIN is not included. Mechanic ordered fuel pump power control module from GM and replaced on my vehicle. This corrected the problem. I am requesting my VIN to be added to the recall and GM to pay for the part, labor and towing.

Manufacturer: CHEVROLET
Mfg Campaign: 11620937
Notice Date: Oct 21, 2024
Recall Date: Oct 21, 2024
General Motors, Llc
Campaign: 11619665 Other
Oct 14, 2024
Defect Description:

SERVICE BRAKES

Potential Consequences:

While my wife was driving her car going down a slope, Her brake pedal fell to the floor loosing brakes and would not return to normal position for a few minutes. I took the vehicle into the dealership over two weeks ago and they have not been able to re-create the situation that took place while my wife was driving the car and still have not returned the vehicle. My concern is that my wife will not feel comfortable driving the car with our toddler and new born if there is no actual repair.

Corrective Action:

While my wife was driving her car going down a slope, Her brake pedal fell to the floor loosing brakes and would not return to normal position for a few minutes. I took the vehicle into the dealership over two weeks ago and they have not been able to re-create the situation that took place while my wife was driving the car and still have not returned the vehicle. My concern is that my wife will not feel comfortable driving the car with our toddler and new born if there is no actual repair.

Additional Notes:

While my wife was driving her car going down a slope, Her brake pedal fell to the floor loosing brakes and would not return to normal position for a few minutes. I took the vehicle into the dealership over two weeks ago and they have not been able to re-create the situation that took place while my wife was driving the car and still have not returned the vehicle. My concern is that my wife will not feel comfortable driving the car with our toddler and new born if there is no actual repair.

Manufacturer: CHEVROLET
Mfg Campaign: 11619665
Notice Date: Oct 14, 2024
Recall Date: Oct 14, 2024
General Motors, Llc
Campaign: 11618134 Other
Oct 4, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

It’s happened about 10 times since I’ve owned the car but the dealer can’t recreate it so we are out of luck. The vehicle accelerates on its own. Scenario 1…with constant light steady acceleration, it will lurch forward like I’ve stomped on the accelerator a bit, for about a second then go back to my normal input. Scenario 2, same lurch but this time while coming to a stop at a stop sign WITH MY FOOT ON THE BRAKE PEDAL ONLY. scenario 3…I’ve been using the adaptive cruise control and had it disengaged by braking, coming to a stop, then parking and turning the vehicle off. Then after getting back in and starting up and slowly pulling forward, the cruise control suddenly and abruptly renegages and attempts to accelerate to the last demanded setpoint. Image this scenario pulling out of a spot at a crowded gas station with pedestrians. I almost ran someone the hell over just now at the gas station and I’ve had enough. The dealer won’t do anything and when I called Chevy engineering they put zero effort into it, it was a 20 second phone call stating if it can’t be reproduced at the dealer there’s nothing they can do. This is absolutely completely 100% dangerous and unacceptable

Corrective Action:

It’s happened about 10 times since I’ve owned the car but the dealer can’t recreate it so we are out of luck. The vehicle accelerates on its own. Scenario 1…with constant light steady acceleration, it will lurch forward like I’ve stomped on the accelerator a bit, for about a second then go back to my normal input. Scenario 2, same lurch but this time while coming to a stop at a stop sign WITH MY FOOT ON THE BRAKE PEDAL ONLY. scenario 3…I’ve been using the adaptive cruise control and had it disengaged by braking, coming to a stop, then parking and turning the vehicle off. Then after getting back in and starting up and slowly pulling forward, the cruise control suddenly and abruptly renegages and attempts to accelerate to the last demanded setpoint. Image this scenario pulling out of a spot at a crowded gas station with pedestrians. I almost ran someone the hell over just now at the gas station and I’ve had enough. The dealer won’t do anything and when I called Chevy engineering they put zero effort into it, it was a 20 second phone call stating if it can’t be reproduced at the dealer there’s nothing they can do. This is absolutely completely 100% dangerous and unacceptable

Additional Notes:

It’s happened about 10 times since I’ve owned the car but the dealer can’t recreate it so we are out of luck. The vehicle accelerates on its own. Scenario 1…with constant light steady acceleration, it will lurch forward like I’ve stomped on the accelerator a bit, for about a second then go back to my normal input. Scenario 2, same lurch but this time while coming to a stop at a stop sign WITH MY FOOT ON THE BRAKE PEDAL ONLY. scenario 3…I’ve been using the adaptive cruise control and had it disengaged by braking, coming to a stop, then parking and turning the vehicle off. Then after getting back in and starting up and slowly pulling forward, the cruise control suddenly and abruptly renegages and attempts to accelerate to the last demanded setpoint. Image this scenario pulling out of a spot at a crowded gas station with pedestrians. I almost ran someone the hell over just now at the gas station and I’ve had enough. The dealer won’t do anything and when I called Chevy engineering they put zero effort into it, it was a 20 second phone call stating if it can’t be reproduced at the dealer there’s nothing they can do. This is absolutely completely 100% dangerous and unacceptable

Manufacturer: CHEVROLET
Mfg Campaign: 11618134
Notice Date: Oct 4, 2024
Recall Date: Oct 4, 2024
General Motors, Llc
Campaign: 11618134 Other
Oct 4, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

It’s happened about 10 times since I’ve owned the car but the dealer can’t recreate it so we are out of luck. The vehicle accelerates on its own. Scenario 1…with constant light steady acceleration, it will lurch forward like I’ve stomped on the accelerator a bit, for about a second then go back to my normal input. Scenario 2, same lurch but this time while coming to a stop at a stop sign WITH MY FOOT ON THE BRAKE PEDAL ONLY. scenario 3…I’ve been using the adaptive cruise control and had it disengaged by braking, coming to a stop, then parking and turning the vehicle off. Then after getting back in and starting up and slowly pulling forward, the cruise control suddenly and abruptly renegages and attempts to accelerate to the last demanded setpoint. Image this scenario pulling out of a spot at a crowded gas station with pedestrians. I almost ran someone the hell over just now at the gas station and I’ve had enough. The dealer won’t do anything and when I called Chevy engineering they put zero effort into it, it was a 20 second phone call stating if it can’t be reproduced at the dealer there’s nothing they can do. This is absolutely completely 100% dangerous and unacceptable

Corrective Action:

It’s happened about 10 times since I’ve owned the car but the dealer can’t recreate it so we are out of luck. The vehicle accelerates on its own. Scenario 1…with constant light steady acceleration, it will lurch forward like I’ve stomped on the accelerator a bit, for about a second then go back to my normal input. Scenario 2, same lurch but this time while coming to a stop at a stop sign WITH MY FOOT ON THE BRAKE PEDAL ONLY. scenario 3…I’ve been using the adaptive cruise control and had it disengaged by braking, coming to a stop, then parking and turning the vehicle off. Then after getting back in and starting up and slowly pulling forward, the cruise control suddenly and abruptly renegages and attempts to accelerate to the last demanded setpoint. Image this scenario pulling out of a spot at a crowded gas station with pedestrians. I almost ran someone the hell over just now at the gas station and I’ve had enough. The dealer won’t do anything and when I called Chevy engineering they put zero effort into it, it was a 20 second phone call stating if it can’t be reproduced at the dealer there’s nothing they can do. This is absolutely completely 100% dangerous and unacceptable

Additional Notes:

It’s happened about 10 times since I’ve owned the car but the dealer can’t recreate it so we are out of luck. The vehicle accelerates on its own. Scenario 1…with constant light steady acceleration, it will lurch forward like I’ve stomped on the accelerator a bit, for about a second then go back to my normal input. Scenario 2, same lurch but this time while coming to a stop at a stop sign WITH MY FOOT ON THE BRAKE PEDAL ONLY. scenario 3…I’ve been using the adaptive cruise control and had it disengaged by braking, coming to a stop, then parking and turning the vehicle off. Then after getting back in and starting up and slowly pulling forward, the cruise control suddenly and abruptly renegages and attempts to accelerate to the last demanded setpoint. Image this scenario pulling out of a spot at a crowded gas station with pedestrians. I almost ran someone the hell over just now at the gas station and I’ve had enough. The dealer won’t do anything and when I called Chevy engineering they put zero effort into it, it was a 20 second phone call stating if it can’t be reproduced at the dealer there’s nothing they can do. This is absolutely completely 100% dangerous and unacceptable

Manufacturer: CHEVROLET
Mfg Campaign: 11618134
Notice Date: Oct 4, 2024
Recall Date: Oct 4, 2024
General Motors, Llc
Campaign: 11617517 Other
Oct 1, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

In September 2024, our vehicle was unable to be start with engine light on. We were unable to get the car into drive or neutral. We were forced to pay out of pocket to have the car towed to dealer, which it needed to be dragged onto the tow truck. Upon inspection at the dealership we were told it was the fuel pump control module that failed and needed to be replaced. They searched recalls and found none on our vehicle but did comment they are replacing these a lot on same type of vehicle. The part was out of stock & backordered likely due to multiple issues, and took 2 weeks to arrive. Reviewing online many have experienced same issue while driving, luckily, we were not. There is an open recall on this part for many models of the same year and time, but for one reason or another our vehicle is not part of that recall #21V739000 / GM #N212332040. The replacement was covered under warranty but does not cover the tow of almost $300.

Corrective Action:

In September 2024, our vehicle was unable to be start with engine light on. We were unable to get the car into drive or neutral. We were forced to pay out of pocket to have the car towed to dealer, which it needed to be dragged onto the tow truck. Upon inspection at the dealership we were told it was the fuel pump control module that failed and needed to be replaced. They searched recalls and found none on our vehicle but did comment they are replacing these a lot on same type of vehicle. The part was out of stock & backordered likely due to multiple issues, and took 2 weeks to arrive. Reviewing online many have experienced same issue while driving, luckily, we were not. There is an open recall on this part for many models of the same year and time, but for one reason or another our vehicle is not part of that recall #21V739000 / GM #N212332040. The replacement was covered under warranty but does not cover the tow of almost $300.

Additional Notes:

In September 2024, our vehicle was unable to be start with engine light on. We were unable to get the car into drive or neutral. We were forced to pay out of pocket to have the car towed to dealer, which it needed to be dragged onto the tow truck. Upon inspection at the dealership we were told it was the fuel pump control module that failed and needed to be replaced. They searched recalls and found none on our vehicle but did comment they are replacing these a lot on same type of vehicle. The part was out of stock & backordered likely due to multiple issues, and took 2 weeks to arrive. Reviewing online many have experienced same issue while driving, luckily, we were not. There is an open recall on this part for many models of the same year and time, but for one reason or another our vehicle is not part of that recall #21V739000 / GM #N212332040. The replacement was covered under warranty but does not cover the tow of almost $300.

Manufacturer: CHEVROLET
Mfg Campaign: 11617517
Notice Date: Oct 1, 2024
Recall Date: Oct 1, 2024
General Motors, Llc
Campaign: 11616635 Other
Sep 26, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while reversing out of the driveway, the vehicle suddenly lost acceleration and the message to restart the vehicle was displayed on the instrument panel. While attempting to restart the vehicle, the vehicle failed to restart and another message that the conditions were not met to restart the vehicle was displayed. The contact contacted OnStar to assist with starting the vehicle. The vehicle was started; however, the engine failed to remain running. The vehicle was towed to the dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline) and completed the recall repair. The contact stated that approximately two years later after the recall repair was performed, the failure reoccurred while the vehicle was idling. The message to restart the vehicle was displayed on the instrument panel; however, while attempting to start the vehicle, the started sputtering. The vehicle was towed to the same dealer and the contact was informed that the vehicle needed to be repaired under the recall again. The dealer informed the contact that the remedy was no longer covered under the recall, but the repair would be covered under warranty. The dealer informed the contact that the part was on back order and the vehicle would be repaired once parts became available. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,345.

Corrective Action:

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while reversing out of the driveway, the vehicle suddenly lost acceleration and the message to restart the vehicle was displayed on the instrument panel. While attempting to restart the vehicle, the vehicle failed to restart and another message that the conditions were not met to restart the vehicle was displayed. The contact contacted OnStar to assist with starting the vehicle. The vehicle was started; however, the engine failed to remain running. The vehicle was towed to the dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline) and completed the recall repair. The contact stated that approximately two years later after the recall repair was performed, the failure reoccurred while the vehicle was idling. The message to restart the vehicle was displayed on the instrument panel; however, while attempting to start the vehicle, the started sputtering. The vehicle was towed to the same dealer and the contact was informed that the vehicle needed to be repaired under the recall again. The dealer informed the contact that the remedy was no longer covered under the recall, but the repair would be covered under warranty. The dealer informed the contact that the part was on back order and the vehicle would be repaired once parts became available. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,345.

Additional Notes:

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while reversing out of the driveway, the vehicle suddenly lost acceleration and the message to restart the vehicle was displayed on the instrument panel. While attempting to restart the vehicle, the vehicle failed to restart and another message that the conditions were not met to restart the vehicle was displayed. The contact contacted OnStar to assist with starting the vehicle. The vehicle was started; however, the engine failed to remain running. The vehicle was towed to the dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline) and completed the recall repair. The contact stated that approximately two years later after the recall repair was performed, the failure reoccurred while the vehicle was idling. The message to restart the vehicle was displayed on the instrument panel; however, while attempting to start the vehicle, the started sputtering. The vehicle was towed to the same dealer and the contact was informed that the vehicle needed to be repaired under the recall again. The dealer informed the contact that the remedy was no longer covered under the recall, but the repair would be covered under warranty. The dealer informed the contact that the part was on back order and the vehicle would be repaired once parts became available. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,345.

Manufacturer: CHEVROLET
Mfg Campaign: 11616635
Notice Date: Sep 26, 2024
Recall Date: Sep 26, 2024
General Motors, Llc
Campaign: 11615575 Other
Sep 20, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 20 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel pump control module. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000. The VIN was not available.

Corrective Action:

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 20 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel pump control module. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000. The VIN was not available.

Additional Notes:

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 20 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel pump control module. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000. The VIN was not available.

Manufacturer: CHEVROLET
Mfg Campaign: 11615575
Notice Date: Sep 20, 2024
Recall Date: Sep 20, 2024
General Motors, Llc
Campaign: 11615480 Other
Sep 19, 2024
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed with fuel pump control module failure. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was not repaired. The contact stated that the fuel pump control module was recently replaced prior to the failure reoccurring. In addition, the contact stated that the fuel pump control module was also replaced in 2022. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 20,000.

Corrective Action:

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed with fuel pump control module failure. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was not repaired. The contact stated that the fuel pump control module was recently replaced prior to the failure reoccurring. In addition, the contact stated that the fuel pump control module was also replaced in 2022. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 20,000.

Additional Notes:

The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed with fuel pump control module failure. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was not repaired. The contact stated that the fuel pump control module was recently replaced prior to the failure reoccurring. In addition, the contact stated that the fuel pump control module was also replaced in 2022. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 20,000.

Manufacturer: CHEVROLET
Mfg Campaign: 11615480
Notice Date: Sep 19, 2024
Recall Date: Sep 19, 2024
General Motors, Llc
Campaign: 11613673 Other
Sep 10, 2024
Defect Description:

POWER TRAIN

Potential Consequences:

Glow plug issue. Glow plug broke off or appeared burnt when dealership removed. Check engine light illuminated.

Corrective Action:

Glow plug issue. Glow plug broke off or appeared burnt when dealership removed. Check engine light illuminated.

Additional Notes:

Glow plug issue. Glow plug broke off or appeared burnt when dealership removed. Check engine light illuminated.

Manufacturer: CHEVROLET
Mfg Campaign: 11613673
Notice Date: Sep 10, 2024
Recall Date: Sep 10, 2024

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