Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222382220
Recall Date: Nov 3, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212351030
Recall Date: Jan 27, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212332040
Recall Date: Sep 23, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. Dealer service technicians may have calibrated the brake system incorrectly, affecting Electronic Stability Control (ESC) , traction control, Anti-Lock Brake System (ABS), and braking while towing a trailer.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212340970
Recall Date: Jul 29, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333900
Recall Date: Jun 17, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212338110
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe vehicles. The second-row center seat belt latch may be trapped beneath the trim bezel and therefore inaccessible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208. "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329320
Recall Date: Mar 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313000
Recall Date: Mar 18, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. The fuel tank assemblies may be missing adhesive between two layers of the fuel tank shell which may result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212327720
Recall Date: Feb 11, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202312720
Recall Date: Nov 25, 2020
Consumer Complaints
389 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have taken this vehicle two times to the dealers that sell Chevrolet. The first time it was there for 5 hours and nothing was done and the second time the service agent said there was no recall on this vehicle when obviously there is one.
Corrective Action:
I have taken this vehicle two times to the dealers that sell Chevrolet. The first time it was there for 5 hours and nothing was done and the second time the service agent said there was no recall on this vehicle when obviously there is one.
Additional Notes:
I have taken this vehicle two times to the dealers that sell Chevrolet. The first time it was there for 5 hours and nothing was done and the second time the service agent said there was no recall on this vehicle when obviously there is one.
Mfg Campaign: 11627612
Recall Date: Nov 26, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 5 MPH in the driveway, the vehicle stopped and stalled. The vehicle failed to restart. The vehicle was towed to an independent mechanic who determined that the fuel pump control module needed to be replaced. The vehicle was repaired. The contact called the local dealer and was informed that there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 5 MPH in the driveway, the vehicle stopped and stalled. The vehicle failed to restart. The vehicle was towed to an independent mechanic who determined that the fuel pump control module needed to be replaced. The vehicle was repaired. The contact called the local dealer and was informed that there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 5 MPH in the driveway, the vehicle stopped and stalled. The vehicle failed to restart. The vehicle was towed to an independent mechanic who determined that the fuel pump control module needed to be replaced. The vehicle was repaired. The contact called the local dealer and was informed that there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 30,000.
Mfg Campaign: 11626581
Recall Date: Nov 21, 2024
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 5 MPH in the driveway, the vehicle stopped and stalled. The vehicle failed to restart. The vehicle was towed to an independent mechanic who determined that the fuel pump control module needed to be replaced. The vehicle was repaired. The contact called the local dealer and was informed that there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 30,000.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 5 MPH in the driveway, the vehicle stopped and stalled. The vehicle failed to restart. The vehicle was towed to an independent mechanic who determined that the fuel pump control module needed to be replaced. The vehicle was repaired. The contact called the local dealer and was informed that there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 30,000.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 5 MPH in the driveway, the vehicle stopped and stalled. The vehicle failed to restart. The vehicle was towed to an independent mechanic who determined that the fuel pump control module needed to be replaced. The vehicle was repaired. The contact called the local dealer and was informed that there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The failure mileage was approximately 30,000.
Mfg Campaign: 11626581
Recall Date: Nov 21, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving at 35 MPH and the engine cutout and stopped on 8 November 2024. I was able to pull over safely as I was on Vandenberg Space Force Base, but at highway speeds in traffic this would have been very dangerous without power. The local GM dealership at Lompoc, CA confirmed the fuel pump control module failed, which caused the loss of engine power. There was a recall for the 2021 Tahoe fuel pump control module, but my VIN was not included in this recall. Currently the fuel pump module is not in stock and GM has no estimation for when the part would be recieved
Corrective Action:
Driving at 35 MPH and the engine cutout and stopped on 8 November 2024. I was able to pull over safely as I was on Vandenberg Space Force Base, but at highway speeds in traffic this would have been very dangerous without power. The local GM dealership at Lompoc, CA confirmed the fuel pump control module failed, which caused the loss of engine power. There was a recall for the 2021 Tahoe fuel pump control module, but my VIN was not included in this recall. Currently the fuel pump module is not in stock and GM has no estimation for when the part would be recieved
Additional Notes:
Driving at 35 MPH and the engine cutout and stopped on 8 November 2024. I was able to pull over safely as I was on Vandenberg Space Force Base, but at highway speeds in traffic this would have been very dangerous without power. The local GM dealership at Lompoc, CA confirmed the fuel pump control module failed, which caused the loss of engine power. There was a recall for the 2021 Tahoe fuel pump control module, but my VIN was not included in this recall. Currently the fuel pump module is not in stock and GM has no estimation for when the part would be recieved
Mfg Campaign: 11625351
Recall Date: Nov 14, 2024
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was started; however, the vehicle failed to start as intended. The contact stated that there was no option to shift the gear shifter into neutral. In addition, the contact stated that the failure occurred while the family including small children, were inside the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed fuel pump power control module. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was not repaired. The contact was made aware of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,334.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was started; however, the vehicle failed to start as intended. The contact stated that there was no option to shift the gear shifter into neutral. In addition, the contact stated that the failure occurred while the family including small children, were inside the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed fuel pump power control module. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was not repaired. The contact was made aware of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,334.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The vehicle was started; however, the vehicle failed to start as intended. The contact stated that there was no option to shift the gear shifter into neutral. In addition, the contact stated that the failure occurred while the family including small children, were inside the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed fuel pump power control module. The contact was informed that the fuel pump power control module needed to be replaced. The vehicle was not repaired. The contact was made aware of NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,334.
Mfg Campaign: 11624962
Recall Date: Nov 13, 2024
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while cold starting the vehicle, there was an abnormal gasoline odor inside the cabin from the vehicle. The contact stated that the odor was stronger while the heater was activated. The contact stated no warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the high-pressure fuel pump (HPFP) was cracked and leaking gasoline. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 51,264.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while cold starting the vehicle, there was an abnormal gasoline odor inside the cabin from the vehicle. The contact stated that the odor was stronger while the heater was activated. The contact stated no warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the high-pressure fuel pump (HPFP) was cracked and leaking gasoline. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 51,264.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while cold starting the vehicle, there was an abnormal gasoline odor inside the cabin from the vehicle. The contact stated that the odor was stronger while the heater was activated. The contact stated no warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the high-pressure fuel pump (HPFP) was cracked and leaking gasoline. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 51,264.
Mfg Campaign: 11623841
Recall Date: Nov 6, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The HVAC blend/mode door actuator has melted, causing a fire hazard.
Corrective Action:
The HVAC blend/mode door actuator has melted, causing a fire hazard.
Additional Notes:
The HVAC blend/mode door actuator has melted, causing a fire hazard.
Mfg Campaign: 11623174
Recall Date: Nov 1, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This is in addition to complaint # 11621324 The dealer now says it is the FUEL PUMP MODULE that is bad. Same item as on previous recall. They say it will be covered under emission warranty but not the fuel pump. At $1500 for fuel pump. However - they replaced fuel pump before discovering the module issue. They either did not test fuel pump properly, or, fuel pump was not bad, only the module. Or, if bad, the module caused the fuel pump to fail. Either way the fuel pump should be covered under this module recall too as a related cause from the faulty module(s) that were recalled.
Corrective Action:
This is in addition to complaint # 11621324 The dealer now says it is the FUEL PUMP MODULE that is bad. Same item as on previous recall. They say it will be covered under emission warranty but not the fuel pump. At $1500 for fuel pump. However - they replaced fuel pump before discovering the module issue. They either did not test fuel pump properly, or, fuel pump was not bad, only the module. Or, if bad, the module caused the fuel pump to fail. Either way the fuel pump should be covered under this module recall too as a related cause from the faulty module(s) that were recalled.
Additional Notes:
This is in addition to complaint # 11621324 The dealer now says it is the FUEL PUMP MODULE that is bad. Same item as on previous recall. They say it will be covered under emission warranty but not the fuel pump. At $1500 for fuel pump. However - they replaced fuel pump before discovering the module issue. They either did not test fuel pump properly, or, fuel pump was not bad, only the module. Or, if bad, the module caused the fuel pump to fail. Either way the fuel pump should be covered under this module recall too as a related cause from the faulty module(s) that were recalled.
Mfg Campaign: 11622533
Recall Date: Oct 29, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I was stranded and had to have my vehicle towed after the fuel pump control module failed.
Corrective Action:
I was stranded and had to have my vehicle towed after the fuel pump control module failed.
Additional Notes:
I was stranded and had to have my vehicle towed after the fuel pump control module failed.
Mfg Campaign: 11621908
Recall Date: Oct 25, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle has 10,800 miles. The vehicle repeatedly failed to start. Towed to GM dealership. They say the fuel pump has failed. They say it is not covered (beccause my VIN isn't within the recalls that already exist for this exact same problem). The cost is over $1,200. I contacted Chevy corporate and they offered to cover 30%. The dealership is still awaiting the part(s) with no provided delivery date. This could have caused a serious MV accident if it had failed while driving. The vehicle gave no warning of this failure.
Corrective Action:
Vehicle has 10,800 miles. The vehicle repeatedly failed to start. Towed to GM dealership. They say the fuel pump has failed. They say it is not covered (beccause my VIN isn't within the recalls that already exist for this exact same problem). The cost is over $1,200. I contacted Chevy corporate and they offered to cover 30%. The dealership is still awaiting the part(s) with no provided delivery date. This could have caused a serious MV accident if it had failed while driving. The vehicle gave no warning of this failure.
Additional Notes:
Vehicle has 10,800 miles. The vehicle repeatedly failed to start. Towed to GM dealership. They say the fuel pump has failed. They say it is not covered (beccause my VIN isn't within the recalls that already exist for this exact same problem). The cost is over $1,200. I contacted Chevy corporate and they offered to cover 30%. The dealership is still awaiting the part(s) with no provided delivery date. This could have caused a serious MV accident if it had failed while driving. The vehicle gave no warning of this failure.
Mfg Campaign: 11621324
Recall Date: Oct 22, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Took the vehicle in for Airbag System recall in 2022. They said they fixed it and that there was a broken wire. The very next day the warning light came on again like before. I contacted the dealership and they said bring it in. I could not get it in again as I was very busy. I asked them to make a note in my file of the immediate call/report of still a problem. I took the vehicle in this month (October 2024) for issue of no starting (fuel pump failure, another recall they are denying). They stated that the Drivers Side Airbag module was shorted or bad and my cost would be approximately $1,250. They stated it was not covered under any recall. I contacted Chevy corporate that offered to cover 30% only of this. I believe this should be covered in whole due to the failure to repair the first time and that is is a known safety issue. The vehicle has only 10,800 miles.
Corrective Action:
Took the vehicle in for Airbag System recall in 2022. They said they fixed it and that there was a broken wire. The very next day the warning light came on again like before. I contacted the dealership and they said bring it in. I could not get it in again as I was very busy. I asked them to make a note in my file of the immediate call/report of still a problem. I took the vehicle in this month (October 2024) for issue of no starting (fuel pump failure, another recall they are denying). They stated that the Drivers Side Airbag module was shorted or bad and my cost would be approximately $1,250. They stated it was not covered under any recall. I contacted Chevy corporate that offered to cover 30% only of this. I believe this should be covered in whole due to the failure to repair the first time and that is is a known safety issue. The vehicle has only 10,800 miles.
Additional Notes:
Took the vehicle in for Airbag System recall in 2022. They said they fixed it and that there was a broken wire. The very next day the warning light came on again like before. I contacted the dealership and they said bring it in. I could not get it in again as I was very busy. I asked them to make a note in my file of the immediate call/report of still a problem. I took the vehicle in this month (October 2024) for issue of no starting (fuel pump failure, another recall they are denying). They stated that the Drivers Side Airbag module was shorted or bad and my cost would be approximately $1,250. They stated it was not covered under any recall. I contacted Chevy corporate that offered to cover 30% only of this. I believe this should be covered in whole due to the failure to repair the first time and that is is a known safety issue. The vehicle has only 10,800 miles.
Mfg Campaign: 11621327
Recall Date: Oct 22, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine would not start. When pressing the start button, engine would turn over but would only rough idle for a few moments then turn off. Called garage and had vehicle towed. Mechanic advised computer showed defective fuel pump power control module. Mechanic advised GM has recall N212332040 for defective fuel pump power control module but my VIN is not included. Mechanic ordered fuel pump power control module from GM and replaced on my vehicle. This corrected the problem. I am requesting my VIN to be added to the recall and GM to pay for the part, labor and towing.
Corrective Action:
Engine would not start. When pressing the start button, engine would turn over but would only rough idle for a few moments then turn off. Called garage and had vehicle towed. Mechanic advised computer showed defective fuel pump power control module. Mechanic advised GM has recall N212332040 for defective fuel pump power control module but my VIN is not included. Mechanic ordered fuel pump power control module from GM and replaced on my vehicle. This corrected the problem. I am requesting my VIN to be added to the recall and GM to pay for the part, labor and towing.
Additional Notes:
Engine would not start. When pressing the start button, engine would turn over but would only rough idle for a few moments then turn off. Called garage and had vehicle towed. Mechanic advised computer showed defective fuel pump power control module. Mechanic advised GM has recall N212332040 for defective fuel pump power control module but my VIN is not included. Mechanic ordered fuel pump power control module from GM and replaced on my vehicle. This corrected the problem. I am requesting my VIN to be added to the recall and GM to pay for the part, labor and towing.
Mfg Campaign: 11620937
Recall Date: Oct 21, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While my wife was driving her car going down a slope, Her brake pedal fell to the floor loosing brakes and would not return to normal position for a few minutes. I took the vehicle into the dealership over two weeks ago and they have not been able to re-create the situation that took place while my wife was driving the car and still have not returned the vehicle. My concern is that my wife will not feel comfortable driving the car with our toddler and new born if there is no actual repair.
Corrective Action:
While my wife was driving her car going down a slope, Her brake pedal fell to the floor loosing brakes and would not return to normal position for a few minutes. I took the vehicle into the dealership over two weeks ago and they have not been able to re-create the situation that took place while my wife was driving the car and still have not returned the vehicle. My concern is that my wife will not feel comfortable driving the car with our toddler and new born if there is no actual repair.
Additional Notes:
While my wife was driving her car going down a slope, Her brake pedal fell to the floor loosing brakes and would not return to normal position for a few minutes. I took the vehicle into the dealership over two weeks ago and they have not been able to re-create the situation that took place while my wife was driving the car and still have not returned the vehicle. My concern is that my wife will not feel comfortable driving the car with our toddler and new born if there is no actual repair.
Mfg Campaign: 11619665
Recall Date: Oct 14, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
It’s happened about 10 times since I’ve owned the car but the dealer can’t recreate it so we are out of luck. The vehicle accelerates on its own. Scenario 1…with constant light steady acceleration, it will lurch forward like I’ve stomped on the accelerator a bit, for about a second then go back to my normal input. Scenario 2, same lurch but this time while coming to a stop at a stop sign WITH MY FOOT ON THE BRAKE PEDAL ONLY. scenario 3…I’ve been using the adaptive cruise control and had it disengaged by braking, coming to a stop, then parking and turning the vehicle off. Then after getting back in and starting up and slowly pulling forward, the cruise control suddenly and abruptly renegages and attempts to accelerate to the last demanded setpoint. Image this scenario pulling out of a spot at a crowded gas station with pedestrians. I almost ran someone the hell over just now at the gas station and I’ve had enough. The dealer won’t do anything and when I called Chevy engineering they put zero effort into it, it was a 20 second phone call stating if it can’t be reproduced at the dealer there’s nothing they can do. This is absolutely completely 100% dangerous and unacceptable
Corrective Action:
It’s happened about 10 times since I’ve owned the car but the dealer can’t recreate it so we are out of luck. The vehicle accelerates on its own. Scenario 1…with constant light steady acceleration, it will lurch forward like I’ve stomped on the accelerator a bit, for about a second then go back to my normal input. Scenario 2, same lurch but this time while coming to a stop at a stop sign WITH MY FOOT ON THE BRAKE PEDAL ONLY. scenario 3…I’ve been using the adaptive cruise control and had it disengaged by braking, coming to a stop, then parking and turning the vehicle off. Then after getting back in and starting up and slowly pulling forward, the cruise control suddenly and abruptly renegages and attempts to accelerate to the last demanded setpoint. Image this scenario pulling out of a spot at a crowded gas station with pedestrians. I almost ran someone the hell over just now at the gas station and I’ve had enough. The dealer won’t do anything and when I called Chevy engineering they put zero effort into it, it was a 20 second phone call stating if it can’t be reproduced at the dealer there’s nothing they can do. This is absolutely completely 100% dangerous and unacceptable
Additional Notes:
It’s happened about 10 times since I’ve owned the car but the dealer can’t recreate it so we are out of luck. The vehicle accelerates on its own. Scenario 1…with constant light steady acceleration, it will lurch forward like I’ve stomped on the accelerator a bit, for about a second then go back to my normal input. Scenario 2, same lurch but this time while coming to a stop at a stop sign WITH MY FOOT ON THE BRAKE PEDAL ONLY. scenario 3…I’ve been using the adaptive cruise control and had it disengaged by braking, coming to a stop, then parking and turning the vehicle off. Then after getting back in and starting up and slowly pulling forward, the cruise control suddenly and abruptly renegages and attempts to accelerate to the last demanded setpoint. Image this scenario pulling out of a spot at a crowded gas station with pedestrians. I almost ran someone the hell over just now at the gas station and I’ve had enough. The dealer won’t do anything and when I called Chevy engineering they put zero effort into it, it was a 20 second phone call stating if it can’t be reproduced at the dealer there’s nothing they can do. This is absolutely completely 100% dangerous and unacceptable
Mfg Campaign: 11618134
Recall Date: Oct 4, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
It’s happened about 10 times since I’ve owned the car but the dealer can’t recreate it so we are out of luck. The vehicle accelerates on its own. Scenario 1…with constant light steady acceleration, it will lurch forward like I’ve stomped on the accelerator a bit, for about a second then go back to my normal input. Scenario 2, same lurch but this time while coming to a stop at a stop sign WITH MY FOOT ON THE BRAKE PEDAL ONLY. scenario 3…I’ve been using the adaptive cruise control and had it disengaged by braking, coming to a stop, then parking and turning the vehicle off. Then after getting back in and starting up and slowly pulling forward, the cruise control suddenly and abruptly renegages and attempts to accelerate to the last demanded setpoint. Image this scenario pulling out of a spot at a crowded gas station with pedestrians. I almost ran someone the hell over just now at the gas station and I’ve had enough. The dealer won’t do anything and when I called Chevy engineering they put zero effort into it, it was a 20 second phone call stating if it can’t be reproduced at the dealer there’s nothing they can do. This is absolutely completely 100% dangerous and unacceptable
Corrective Action:
It’s happened about 10 times since I’ve owned the car but the dealer can’t recreate it so we are out of luck. The vehicle accelerates on its own. Scenario 1…with constant light steady acceleration, it will lurch forward like I’ve stomped on the accelerator a bit, for about a second then go back to my normal input. Scenario 2, same lurch but this time while coming to a stop at a stop sign WITH MY FOOT ON THE BRAKE PEDAL ONLY. scenario 3…I’ve been using the adaptive cruise control and had it disengaged by braking, coming to a stop, then parking and turning the vehicle off. Then after getting back in and starting up and slowly pulling forward, the cruise control suddenly and abruptly renegages and attempts to accelerate to the last demanded setpoint. Image this scenario pulling out of a spot at a crowded gas station with pedestrians. I almost ran someone the hell over just now at the gas station and I’ve had enough. The dealer won’t do anything and when I called Chevy engineering they put zero effort into it, it was a 20 second phone call stating if it can’t be reproduced at the dealer there’s nothing they can do. This is absolutely completely 100% dangerous and unacceptable
Additional Notes:
It’s happened about 10 times since I’ve owned the car but the dealer can’t recreate it so we are out of luck. The vehicle accelerates on its own. Scenario 1…with constant light steady acceleration, it will lurch forward like I’ve stomped on the accelerator a bit, for about a second then go back to my normal input. Scenario 2, same lurch but this time while coming to a stop at a stop sign WITH MY FOOT ON THE BRAKE PEDAL ONLY. scenario 3…I’ve been using the adaptive cruise control and had it disengaged by braking, coming to a stop, then parking and turning the vehicle off. Then after getting back in and starting up and slowly pulling forward, the cruise control suddenly and abruptly renegages and attempts to accelerate to the last demanded setpoint. Image this scenario pulling out of a spot at a crowded gas station with pedestrians. I almost ran someone the hell over just now at the gas station and I’ve had enough. The dealer won’t do anything and when I called Chevy engineering they put zero effort into it, it was a 20 second phone call stating if it can’t be reproduced at the dealer there’s nothing they can do. This is absolutely completely 100% dangerous and unacceptable
Mfg Campaign: 11618134
Recall Date: Oct 4, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
In September 2024, our vehicle was unable to be start with engine light on. We were unable to get the car into drive or neutral. We were forced to pay out of pocket to have the car towed to dealer, which it needed to be dragged onto the tow truck. Upon inspection at the dealership we were told it was the fuel pump control module that failed and needed to be replaced. They searched recalls and found none on our vehicle but did comment they are replacing these a lot on same type of vehicle. The part was out of stock & backordered likely due to multiple issues, and took 2 weeks to arrive. Reviewing online many have experienced same issue while driving, luckily, we were not. There is an open recall on this part for many models of the same year and time, but for one reason or another our vehicle is not part of that recall #21V739000 / GM #N212332040. The replacement was covered under warranty but does not cover the tow of almost $300.
Corrective Action:
In September 2024, our vehicle was unable to be start with engine light on. We were unable to get the car into drive or neutral. We were forced to pay out of pocket to have the car towed to dealer, which it needed to be dragged onto the tow truck. Upon inspection at the dealership we were told it was the fuel pump control module that failed and needed to be replaced. They searched recalls and found none on our vehicle but did comment they are replacing these a lot on same type of vehicle. The part was out of stock & backordered likely due to multiple issues, and took 2 weeks to arrive. Reviewing online many have experienced same issue while driving, luckily, we were not. There is an open recall on this part for many models of the same year and time, but for one reason or another our vehicle is not part of that recall #21V739000 / GM #N212332040. The replacement was covered under warranty but does not cover the tow of almost $300.
Additional Notes:
In September 2024, our vehicle was unable to be start with engine light on. We were unable to get the car into drive or neutral. We were forced to pay out of pocket to have the car towed to dealer, which it needed to be dragged onto the tow truck. Upon inspection at the dealership we were told it was the fuel pump control module that failed and needed to be replaced. They searched recalls and found none on our vehicle but did comment they are replacing these a lot on same type of vehicle. The part was out of stock & backordered likely due to multiple issues, and took 2 weeks to arrive. Reviewing online many have experienced same issue while driving, luckily, we were not. There is an open recall on this part for many models of the same year and time, but for one reason or another our vehicle is not part of that recall #21V739000 / GM #N212332040. The replacement was covered under warranty but does not cover the tow of almost $300.
Mfg Campaign: 11617517
Recall Date: Oct 1, 2024
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while reversing out of the driveway, the vehicle suddenly lost acceleration and the message to restart the vehicle was displayed on the instrument panel. While attempting to restart the vehicle, the vehicle failed to restart and another message that the conditions were not met to restart the vehicle was displayed. The contact contacted OnStar to assist with starting the vehicle. The vehicle was started; however, the engine failed to remain running. The vehicle was towed to the dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline) and completed the recall repair. The contact stated that approximately two years later after the recall repair was performed, the failure reoccurred while the vehicle was idling. The message to restart the vehicle was displayed on the instrument panel; however, while attempting to start the vehicle, the started sputtering. The vehicle was towed to the same dealer and the contact was informed that the vehicle needed to be repaired under the recall again. The dealer informed the contact that the remedy was no longer covered under the recall, but the repair would be covered under warranty. The dealer informed the contact that the part was on back order and the vehicle would be repaired once parts became available. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,345.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while reversing out of the driveway, the vehicle suddenly lost acceleration and the message to restart the vehicle was displayed on the instrument panel. While attempting to restart the vehicle, the vehicle failed to restart and another message that the conditions were not met to restart the vehicle was displayed. The contact contacted OnStar to assist with starting the vehicle. The vehicle was started; however, the engine failed to remain running. The vehicle was towed to the dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline) and completed the recall repair. The contact stated that approximately two years later after the recall repair was performed, the failure reoccurred while the vehicle was idling. The message to restart the vehicle was displayed on the instrument panel; however, while attempting to start the vehicle, the started sputtering. The vehicle was towed to the same dealer and the contact was informed that the vehicle needed to be repaired under the recall again. The dealer informed the contact that the remedy was no longer covered under the recall, but the repair would be covered under warranty. The dealer informed the contact that the part was on back order and the vehicle would be repaired once parts became available. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,345.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated that while reversing out of the driveway, the vehicle suddenly lost acceleration and the message to restart the vehicle was displayed on the instrument panel. While attempting to restart the vehicle, the vehicle failed to restart and another message that the conditions were not met to restart the vehicle was displayed. The contact contacted OnStar to assist with starting the vehicle. The vehicle was started; however, the engine failed to remain running. The vehicle was towed to the dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline) and completed the recall repair. The contact stated that approximately two years later after the recall repair was performed, the failure reoccurred while the vehicle was idling. The message to restart the vehicle was displayed on the instrument panel; however, while attempting to start the vehicle, the started sputtering. The vehicle was towed to the same dealer and the contact was informed that the vehicle needed to be repaired under the recall again. The dealer informed the contact that the remedy was no longer covered under the recall, but the repair would be covered under warranty. The dealer informed the contact that the part was on back order and the vehicle would be repaired once parts became available. The vehicle had not been repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 8,345.
Mfg Campaign: 11616635
Recall Date: Sep 26, 2024
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 20 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel pump control module. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000. The VIN was not available.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 20 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel pump control module. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000. The VIN was not available.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving 20 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the fuel pump control module. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000. The VIN was not available.
Mfg Campaign: 11615575
Recall Date: Sep 20, 2024
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed with fuel pump control module failure. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was not repaired. The contact stated that the fuel pump control module was recently replaced prior to the failure reoccurring. In addition, the contact stated that the fuel pump control module was also replaced in 2022. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 20,000.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed with fuel pump control module failure. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was not repaired. The contact stated that the fuel pump control module was recently replaced prior to the failure reoccurring. In addition, the contact stated that the fuel pump control module was also replaced in 2022. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 20,000.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at an undisclosed speed, the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed with fuel pump control module failure. The contact was informed that the fuel pump control module needed to be replaced. The vehicle was not repaired. The contact stated that the fuel pump control module was recently replaced prior to the failure reoccurring. In addition, the contact stated that the fuel pump control module was also replaced in 2022. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 20,000.
Mfg Campaign: 11615480
Recall Date: Sep 19, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Glow plug issue. Glow plug broke off or appeared burnt when dealership removed. Check engine light illuminated.
Corrective Action:
Glow plug issue. Glow plug broke off or appeared burnt when dealership removed. Check engine light illuminated.
Additional Notes:
Glow plug issue. Glow plug broke off or appeared burnt when dealership removed. Check engine light illuminated.
Mfg Campaign: 11613673
Recall Date: Sep 10, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury