Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Yukon, Yukon XL, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade, and Cadillac Escalade ESV vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222382220
Recall Date: Nov 3, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (M) is recalling certain 2021-2022 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles equipped with third-row seats. The rivet that retains the buckle to the mounting bracket in the left or right side third-row seat belt buckle assembly may have been improperly formed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222372380
Recall Date: Aug 11, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 GMC Yukon, Yukon XL, Cadillac Escalade, Escalade ESV, Chevrolet Suburban, and Chevrolet Tahoe vehicles. The rear wheel driveshaft assemblies may have internal components that were not heat-treated properly, possibly resulting in driveshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212351030
Recall Date: Jan 27, 2022
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212332040
Recall Date: Sep 23, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. Dealer service technicians may have calibrated the brake system incorrectly, affecting Electronic Stability Control (ESC) , traction control, Anti-Lock Brake System (ABS), and braking while towing a trailer.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212340970
Recall Date: Jul 29, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333900
Recall Date: Jun 17, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Buick Envision, Cadillac CT4, CT5, Escalade, Escalade ESV, Chevrolet Tahoe, Corvette, Suburban, GMC Yukon, Yukon XL vehicles. The communications gateway module incorrectly processes a loss of communication with the sensing diagnostic module (SDM), causing the air bag malfunction indicator light to inconsistently illuminate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212338110
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe vehicles. The second-row center seat belt latch may be trapped beneath the trim bezel and therefore inaccessible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208. "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329320
Recall Date: Mar 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, GMC Yukon, Yukon XL, Chevrolet Suburban, and Tahoe vehicles with third-row seating. The third-row outboard seat belts may have been entrapped or misrouted behind the outboard seat-folding mechanism, which could result in damaged seat belts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313000
Recall Date: Mar 18, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Tahoe and GMC Yukon vehicles. The fuel tank assemblies may be missing adhesive between two layers of the fuel tank shell which may result in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212327720
Recall Date: Feb 11, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021 Chevrolet Suburban and Tahoe and GMC Yukon and Yukon XL vehicles. During general assembly, a repair involved removal of one or both front seats. The attachment bolts for the front seats may not have been properly reinstalled after the repair was completed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202312720
Recall Date: Nov 25, 2020
Consumer Complaints
389 ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Engine began to stall while driving or would not restart after parking. Happened one time while driving on highway [XXX]. Towed to dealer. Same fuel pump issue as recall N212332040 however that build date window closed March 4 2021 and my Tahoe was built in June 2021. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Engine began to stall while driving or would not restart after parking. Happened one time while driving on highway [XXX]. Towed to dealer. Same fuel pump issue as recall N212332040 however that build date window closed March 4 2021 and my Tahoe was built in June 2021. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Engine began to stall while driving or would not restart after parking. Happened one time while driving on highway [XXX]. Towed to dealer. Same fuel pump issue as recall N212332040 however that build date window closed March 4 2021 and my Tahoe was built in June 2021. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11607500
Recall Date: Aug 9, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Driving on the I-95 I abruptly lost power driving in the left lane, RPM dropped all the way down and speed was rapidly decreasing. I had to pull over on the shoulder in the most safe manner possible for myself and other drivers on the road; but it was not without any risk. The body of the car was rattling on my way to the shoulder and the car shut off before I could put the car in Park in a safe place. With my hazard lights on I tried restarting the car but the enging would not turnover, the starter would run and the car would rattle about all whilst creating a traffic jam. Once i noticed the engine light and yielded to the car's inabiltiy to start up, we got the attention of a FHP State trooper who called in a Tow truck for us. Getting te car onto the tow truck in traffic also increased the risk associated for everyone involved. Aftert succesfully oading the car, which was no smooth task as the car could not shift into Neutral; we took the car to my local Firestone. After a diagnostic test done the following morning, we were notified of a fuel pump issue that has been on the recall list for my vehicle, but NOT associated with my VIN.
Corrective Action:
Driving on the I-95 I abruptly lost power driving in the left lane, RPM dropped all the way down and speed was rapidly decreasing. I had to pull over on the shoulder in the most safe manner possible for myself and other drivers on the road; but it was not without any risk. The body of the car was rattling on my way to the shoulder and the car shut off before I could put the car in Park in a safe place. With my hazard lights on I tried restarting the car but the enging would not turnover, the starter would run and the car would rattle about all whilst creating a traffic jam. Once i noticed the engine light and yielded to the car's inabiltiy to start up, we got the attention of a FHP State trooper who called in a Tow truck for us. Getting te car onto the tow truck in traffic also increased the risk associated for everyone involved. Aftert succesfully oading the car, which was no smooth task as the car could not shift into Neutral; we took the car to my local Firestone. After a diagnostic test done the following morning, we were notified of a fuel pump issue that has been on the recall list for my vehicle, but NOT associated with my VIN.
Additional Notes:
Driving on the I-95 I abruptly lost power driving in the left lane, RPM dropped all the way down and speed was rapidly decreasing. I had to pull over on the shoulder in the most safe manner possible for myself and other drivers on the road; but it was not without any risk. The body of the car was rattling on my way to the shoulder and the car shut off before I could put the car in Park in a safe place. With my hazard lights on I tried restarting the car but the enging would not turnover, the starter would run and the car would rattle about all whilst creating a traffic jam. Once i noticed the engine light and yielded to the car's inabiltiy to start up, we got the attention of a FHP State trooper who called in a Tow truck for us. Getting te car onto the tow truck in traffic also increased the risk associated for everyone involved. Aftert succesfully oading the car, which was no smooth task as the car could not shift into Neutral; we took the car to my local Firestone. After a diagnostic test done the following morning, we were notified of a fuel pump issue that has been on the recall list for my vehicle, but NOT associated with my VIN.
Mfg Campaign: 11607260
Recall Date: Aug 8, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving on the I-95 I abruptly lost power driving in the left lane, RPM dropped all the way down and speed was rapidly decreasing. I had to pull over on the shoulder in the most safe manner possible for myself and other drivers on the road; but it was not without any risk. The body of the car was rattling on my way to the shoulder and the car shut off before I could put the car in Park in a safe place. With my hazard lights on I tried restarting the car but the enging would not turnover, the starter would run and the car would rattle about all whilst creating a traffic jam. Once i noticed the engine light and yielded to the car's inabiltiy to start up, we got the attention of a FHP State trooper who called in a Tow truck for us. Getting te car onto the tow truck in traffic also increased the risk associated for everyone involved. Aftert succesfully oading the car, which was no smooth task as the car could not shift into Neutral; we took the car to my local Firestone. After a diagnostic test done the following morning, we were notified of a fuel pump issue that has been on the recall list for my vehicle, but NOT associated with my VIN.
Corrective Action:
Driving on the I-95 I abruptly lost power driving in the left lane, RPM dropped all the way down and speed was rapidly decreasing. I had to pull over on the shoulder in the most safe manner possible for myself and other drivers on the road; but it was not without any risk. The body of the car was rattling on my way to the shoulder and the car shut off before I could put the car in Park in a safe place. With my hazard lights on I tried restarting the car but the enging would not turnover, the starter would run and the car would rattle about all whilst creating a traffic jam. Once i noticed the engine light and yielded to the car's inabiltiy to start up, we got the attention of a FHP State trooper who called in a Tow truck for us. Getting te car onto the tow truck in traffic also increased the risk associated for everyone involved. Aftert succesfully oading the car, which was no smooth task as the car could not shift into Neutral; we took the car to my local Firestone. After a diagnostic test done the following morning, we were notified of a fuel pump issue that has been on the recall list for my vehicle, but NOT associated with my VIN.
Additional Notes:
Driving on the I-95 I abruptly lost power driving in the left lane, RPM dropped all the way down and speed was rapidly decreasing. I had to pull over on the shoulder in the most safe manner possible for myself and other drivers on the road; but it was not without any risk. The body of the car was rattling on my way to the shoulder and the car shut off before I could put the car in Park in a safe place. With my hazard lights on I tried restarting the car but the enging would not turnover, the starter would run and the car would rattle about all whilst creating a traffic jam. Once i noticed the engine light and yielded to the car's inabiltiy to start up, we got the attention of a FHP State trooper who called in a Tow truck for us. Getting te car onto the tow truck in traffic also increased the risk associated for everyone involved. Aftert succesfully oading the car, which was no smooth task as the car could not shift into Neutral; we took the car to my local Firestone. After a diagnostic test done the following morning, we were notified of a fuel pump issue that has been on the recall list for my vehicle, but NOT associated with my VIN.
Mfg Campaign: 11607260
Recall Date: Aug 8, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Stopped for gas, then proceeded to leave store, the check engine light came on, and car immediately shut off while on the highway going ~25mph. Car would not turn back on, and then lights for fuel machine error started coming on. Car sat there trying to turn on, lights off, and then would say push start button, but nothing happened. Car began to shake and continued to try to turn on, yet nothing happened. Car was towed to home, sat for an hour and then started again, check engine light remains on.
Corrective Action:
Stopped for gas, then proceeded to leave store, the check engine light came on, and car immediately shut off while on the highway going ~25mph. Car would not turn back on, and then lights for fuel machine error started coming on. Car sat there trying to turn on, lights off, and then would say push start button, but nothing happened. Car began to shake and continued to try to turn on, yet nothing happened. Car was towed to home, sat for an hour and then started again, check engine light remains on.
Additional Notes:
Stopped for gas, then proceeded to leave store, the check engine light came on, and car immediately shut off while on the highway going ~25mph. Car would not turn back on, and then lights for fuel machine error started coming on. Car sat there trying to turn on, lights off, and then would say push start button, but nothing happened. Car began to shake and continued to try to turn on, yet nothing happened. Car was towed to home, sat for an hour and then started again, check engine light remains on.
Mfg Campaign: 11606950
Recall Date: Aug 7, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Stopped for gas, then proceeded to leave store, the check engine light came on, and car immediately shut off while on the highway going ~25mph. Car would not turn back on, and then lights for fuel machine error started coming on. Car sat there trying to turn on, lights off, and then would say push start button, but nothing happened. Car began to shake and continued to try to turn on, yet nothing happened. Car was towed to home, sat for an hour and then started again, check engine light remains on.
Corrective Action:
Stopped for gas, then proceeded to leave store, the check engine light came on, and car immediately shut off while on the highway going ~25mph. Car would not turn back on, and then lights for fuel machine error started coming on. Car sat there trying to turn on, lights off, and then would say push start button, but nothing happened. Car began to shake and continued to try to turn on, yet nothing happened. Car was towed to home, sat for an hour and then started again, check engine light remains on.
Additional Notes:
Stopped for gas, then proceeded to leave store, the check engine light came on, and car immediately shut off while on the highway going ~25mph. Car would not turn back on, and then lights for fuel machine error started coming on. Car sat there trying to turn on, lights off, and then would say push start button, but nothing happened. Car began to shake and continued to try to turn on, yet nothing happened. Car was towed to home, sat for an hour and then started again, check engine light remains on.
Mfg Campaign: 11606950
Recall Date: Aug 7, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Stopped for gas, then proceeded to leave store, the check engine light came on, and car immediately shut off while on the highway going ~25mph. Car would not turn back on, and then lights for fuel machine error started coming on. Car sat there trying to turn on, lights off, and then would say push start button, but nothing happened. Car began to shake and continued to try to turn on, yet nothing happened. Car was towed to home, sat for an hour and then started again, check engine light remains on.
Corrective Action:
Stopped for gas, then proceeded to leave store, the check engine light came on, and car immediately shut off while on the highway going ~25mph. Car would not turn back on, and then lights for fuel machine error started coming on. Car sat there trying to turn on, lights off, and then would say push start button, but nothing happened. Car began to shake and continued to try to turn on, yet nothing happened. Car was towed to home, sat for an hour and then started again, check engine light remains on.
Additional Notes:
Stopped for gas, then proceeded to leave store, the check engine light came on, and car immediately shut off while on the highway going ~25mph. Car would not turn back on, and then lights for fuel machine error started coming on. Car sat there trying to turn on, lights off, and then would say push start button, but nothing happened. Car began to shake and continued to try to turn on, yet nothing happened. Car was towed to home, sat for an hour and then started again, check engine light remains on.
Mfg Campaign: 11606950
Recall Date: Aug 7, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Several times over the last month, or so, my 2021 Tahoe has hesitated to accelerate while driving. On 7/31/2024 the vehicle was in park, turned on when the vehicle began idling VERY hard, shaking the entire vehicle. The engine was turned off and restarted approximately 10min later. I began driving when the vehicle began shaking, the engine light came on, and the engine then turned OFF while in drive, actively driving down the road (with my child in the vehicle). I coasted into a parking lot and attempted to restart the engine several times, without luck. After sitting for approximately 45min the engine restarted, and I was able to get home. The engine stopped and restarted several more times that evening, without issue. The engine light turned off. The following day the vehicle ran without issue, no engine light on. We took the Tahoe to Total Performance Repair shop where they ran a diagnostic scan of warning light history. The diagnostic scan came back with codes P023F and P129F; fuel pump issues. There is currently a recall for fuel pump module failure on some 2021 Chevy Tahoe vehicles. My specific vehicle is not included in the recall but is experiencing the recalled issues.
Corrective Action:
Several times over the last month, or so, my 2021 Tahoe has hesitated to accelerate while driving. On 7/31/2024 the vehicle was in park, turned on when the vehicle began idling VERY hard, shaking the entire vehicle. The engine was turned off and restarted approximately 10min later. I began driving when the vehicle began shaking, the engine light came on, and the engine then turned OFF while in drive, actively driving down the road (with my child in the vehicle). I coasted into a parking lot and attempted to restart the engine several times, without luck. After sitting for approximately 45min the engine restarted, and I was able to get home. The engine stopped and restarted several more times that evening, without issue. The engine light turned off. The following day the vehicle ran without issue, no engine light on. We took the Tahoe to Total Performance Repair shop where they ran a diagnostic scan of warning light history. The diagnostic scan came back with codes P023F and P129F; fuel pump issues. There is currently a recall for fuel pump module failure on some 2021 Chevy Tahoe vehicles. My specific vehicle is not included in the recall but is experiencing the recalled issues.
Additional Notes:
Several times over the last month, or so, my 2021 Tahoe has hesitated to accelerate while driving. On 7/31/2024 the vehicle was in park, turned on when the vehicle began idling VERY hard, shaking the entire vehicle. The engine was turned off and restarted approximately 10min later. I began driving when the vehicle began shaking, the engine light came on, and the engine then turned OFF while in drive, actively driving down the road (with my child in the vehicle). I coasted into a parking lot and attempted to restart the engine several times, without luck. After sitting for approximately 45min the engine restarted, and I was able to get home. The engine stopped and restarted several more times that evening, without issue. The engine light turned off. The following day the vehicle ran without issue, no engine light on. We took the Tahoe to Total Performance Repair shop where they ran a diagnostic scan of warning light history. The diagnostic scan came back with codes P023F and P129F; fuel pump issues. There is currently a recall for fuel pump module failure on some 2021 Chevy Tahoe vehicles. My specific vehicle is not included in the recall but is experiencing the recalled issues.
Mfg Campaign: 11606418
Recall Date: Aug 5, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving with family (2 adults - including myself, and 5 kids - ages [XXX] ) The truck started to flash warnings and my brakes disabled. We couldn't stop and almost had an accident. I kept pumping the brakes and the E break I didn't give it any gas and we slowly came to a stop after some time. I shut the truck off as I was beyond terrified and tried to start it back up. The lights came on but it didn't turn over to start. Had to have it towed and find an uber for a 7 passenger car. The truck was towed to the nearest dealer (a little over an hour from my home) and I was told it was a battery issue. They replaced the battery didn't check the breaks and told me if the battery dies the breaks stop working. Yet, I had power in the truck just no brakes, when I tried to turn it on the lights went on as did the radio but that was it. I tried to take pictures of the warnings on the dash however we were in Mom panic mode. Chevy is acting as if this isn't an issue. I had to put out over $1,100 between the battery, the fees of the dealership, rental and an uber. If we were going at a higher speed we would have not been okay. It was beyond dangerous and the thought that if a battery suddenly dies you have no breaks, that is just unacceptable. I would love for someone to look into this. I am now looking to see what I can do as I don't feel safe in the truck. I don't want this to happen to anyone else hence why I am asking for someone to please look into this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving with family (2 adults - including myself, and 5 kids - ages [XXX] ) The truck started to flash warnings and my brakes disabled. We couldn't stop and almost had an accident. I kept pumping the brakes and the E break I didn't give it any gas and we slowly came to a stop after some time. I shut the truck off as I was beyond terrified and tried to start it back up. The lights came on but it didn't turn over to start. Had to have it towed and find an uber for a 7 passenger car. The truck was towed to the nearest dealer (a little over an hour from my home) and I was told it was a battery issue. They replaced the battery didn't check the breaks and told me if the battery dies the breaks stop working. Yet, I had power in the truck just no brakes, when I tried to turn it on the lights went on as did the radio but that was it. I tried to take pictures of the warnings on the dash however we were in Mom panic mode. Chevy is acting as if this isn't an issue. I had to put out over $1,100 between the battery, the fees of the dealership, rental and an uber. If we were going at a higher speed we would have not been okay. It was beyond dangerous and the thought that if a battery suddenly dies you have no breaks, that is just unacceptable. I would love for someone to look into this. I am now looking to see what I can do as I don't feel safe in the truck. I don't want this to happen to anyone else hence why I am asking for someone to please look into this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving with family (2 adults - including myself, and 5 kids - ages [XXX] ) The truck started to flash warnings and my brakes disabled. We couldn't stop and almost had an accident. I kept pumping the brakes and the E break I didn't give it any gas and we slowly came to a stop after some time. I shut the truck off as I was beyond terrified and tried to start it back up. The lights came on but it didn't turn over to start. Had to have it towed and find an uber for a 7 passenger car. The truck was towed to the nearest dealer (a little over an hour from my home) and I was told it was a battery issue. They replaced the battery didn't check the breaks and told me if the battery dies the breaks stop working. Yet, I had power in the truck just no brakes, when I tried to turn it on the lights went on as did the radio but that was it. I tried to take pictures of the warnings on the dash however we were in Mom panic mode. Chevy is acting as if this isn't an issue. I had to put out over $1,100 between the battery, the fees of the dealership, rental and an uber. If we were going at a higher speed we would have not been okay. It was beyond dangerous and the thought that if a battery suddenly dies you have no breaks, that is just unacceptable. I would love for someone to look into this. I am now looking to see what I can do as I don't feel safe in the truck. I don't want this to happen to anyone else hence why I am asking for someone to please look into this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11605858
Recall Date: Aug 1, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Sunroof continues to collect water in the drain. I have had it blown out but it continues to happen. It is a matter of time before it begins to leak into the truck. In my research, this is an extremely common problem/design flaw.
Corrective Action:
Sunroof continues to collect water in the drain. I have had it blown out but it continues to happen. It is a matter of time before it begins to leak into the truck. In my research, this is an extremely common problem/design flaw.
Additional Notes:
Sunroof continues to collect water in the drain. I have had it blown out but it continues to happen. It is a matter of time before it begins to leak into the truck. In my research, this is an extremely common problem/design flaw.
Mfg Campaign: 11604142
Recall Date: Jul 23, 2024
General Motors, Llc
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe equipped with Good Year Tires, Tire Line: Wrangler Trail Runner AT, Tire Size: 275/60/R20, and DOT number M6W0JA3R3121. The contact stated that while entering her driveway, the driver's side front tire, wheel, and hub detached from the vehicle and crashed into an unknown parked vehicle located in the driveway. The contact was unconscious for a period of time, and she woke to the vehicle sliding against the parked vehicle and garage. The contact stated that she was unconscious, but no medical attention was provided. There were no reports of air bag deployment, fire, or a police report filed. OnStar notified her that her front driver's side tire had a problem. The contact's neighbor, who is an independent mechanic, stated that the tire broke and detached. The contact called a local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage of the tire and the vehicle was approximately 14,200.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe equipped with Good Year Tires, Tire Line: Wrangler Trail Runner AT, Tire Size: 275/60/R20, and DOT number M6W0JA3R3121. The contact stated that while entering her driveway, the driver's side front tire, wheel, and hub detached from the vehicle and crashed into an unknown parked vehicle located in the driveway. The contact was unconscious for a period of time, and she woke to the vehicle sliding against the parked vehicle and garage. The contact stated that she was unconscious, but no medical attention was provided. There were no reports of air bag deployment, fire, or a police report filed. OnStar notified her that her front driver's side tire had a problem. The contact's neighbor, who is an independent mechanic, stated that the tire broke and detached. The contact called a local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage of the tire and the vehicle was approximately 14,200.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe equipped with Good Year Tires, Tire Line: Wrangler Trail Runner AT, Tire Size: 275/60/R20, and DOT number M6W0JA3R3121. The contact stated that while entering her driveway, the driver's side front tire, wheel, and hub detached from the vehicle and crashed into an unknown parked vehicle located in the driveway. The contact was unconscious for a period of time, and she woke to the vehicle sliding against the parked vehicle and garage. The contact stated that she was unconscious, but no medical attention was provided. There were no reports of air bag deployment, fire, or a police report filed. OnStar notified her that her front driver's side tire had a problem. The contact's neighbor, who is an independent mechanic, stated that the tire broke and detached. The contact called a local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage of the tire and the vehicle was approximately 14,200.
Mfg Campaign: 11602661
Recall Date: Jul 16, 2024
General Motors, Llc
Defect Description:
WHEELS:HUB
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe equipped with Good Year Tires, Tire Line: Wrangler Trail Runner AT, Tire Size: 275/60/R20, and DOT number M6W0JA3R3121. The contact stated that while entering her driveway, the driver's side front tire, wheel, and hub detached from the vehicle and crashed into an unknown parked vehicle located in the driveway. The contact was unconscious for a period of time, and she woke to the vehicle sliding against the parked vehicle and garage. The contact stated that she was unconscious, but no medical attention was provided. There were no reports of air bag deployment, fire, or a police report filed. OnStar notified her that her front driver's side tire had a problem. The contact's neighbor, who is an independent mechanic, stated that the tire broke and detached. The contact called a local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage of the tire and the vehicle was approximately 14,200.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe equipped with Good Year Tires, Tire Line: Wrangler Trail Runner AT, Tire Size: 275/60/R20, and DOT number M6W0JA3R3121. The contact stated that while entering her driveway, the driver's side front tire, wheel, and hub detached from the vehicle and crashed into an unknown parked vehicle located in the driveway. The contact was unconscious for a period of time, and she woke to the vehicle sliding against the parked vehicle and garage. The contact stated that she was unconscious, but no medical attention was provided. There were no reports of air bag deployment, fire, or a police report filed. OnStar notified her that her front driver's side tire had a problem. The contact's neighbor, who is an independent mechanic, stated that the tire broke and detached. The contact called a local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage of the tire and the vehicle was approximately 14,200.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe equipped with Good Year Tires, Tire Line: Wrangler Trail Runner AT, Tire Size: 275/60/R20, and DOT number M6W0JA3R3121. The contact stated that while entering her driveway, the driver's side front tire, wheel, and hub detached from the vehicle and crashed into an unknown parked vehicle located in the driveway. The contact was unconscious for a period of time, and she woke to the vehicle sliding against the parked vehicle and garage. The contact stated that she was unconscious, but no medical attention was provided. There were no reports of air bag deployment, fire, or a police report filed. OnStar notified her that her front driver's side tire had a problem. The contact's neighbor, who is an independent mechanic, stated that the tire broke and detached. The contact called a local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage of the tire and the vehicle was approximately 14,200.
Mfg Campaign: 11602661
Recall Date: Jul 16, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHAT FAILED: Main Radio. SAFETY CONCERNS: GM sent an over the air update to car around July 5, 2024 and the update broke the whole radio system to my car. I now have no access to OnStar, bluetooth for phone safety, maps, blinkers on side mirrors, radio etc. Dealer mentioned it is a very common problem with this particular GM product and the over the air update to cars. When I asked to turn this feature off so it doesn't happen again it is not an option. The Chevrolet Dealer and a sound system specialist has inspected vehicle. Sound System specialist said this part may only be replaced by the dealer as it is the high end radio system. There was no warning of the update happening. The car was in great condition until this update was pushed through in the middle of the day. Now I am being quoted $2000 to fix it with no guarantee that it wont happen again.
Corrective Action:
WHAT FAILED: Main Radio. SAFETY CONCERNS: GM sent an over the air update to car around July 5, 2024 and the update broke the whole radio system to my car. I now have no access to OnStar, bluetooth for phone safety, maps, blinkers on side mirrors, radio etc. Dealer mentioned it is a very common problem with this particular GM product and the over the air update to cars. When I asked to turn this feature off so it doesn't happen again it is not an option. The Chevrolet Dealer and a sound system specialist has inspected vehicle. Sound System specialist said this part may only be replaced by the dealer as it is the high end radio system. There was no warning of the update happening. The car was in great condition until this update was pushed through in the middle of the day. Now I am being quoted $2000 to fix it with no guarantee that it wont happen again.
Additional Notes:
WHAT FAILED: Main Radio. SAFETY CONCERNS: GM sent an over the air update to car around July 5, 2024 and the update broke the whole radio system to my car. I now have no access to OnStar, bluetooth for phone safety, maps, blinkers on side mirrors, radio etc. Dealer mentioned it is a very common problem with this particular GM product and the over the air update to cars. When I asked to turn this feature off so it doesn't happen again it is not an option. The Chevrolet Dealer and a sound system specialist has inspected vehicle. Sound System specialist said this part may only be replaced by the dealer as it is the high end radio system. There was no warning of the update happening. The car was in great condition until this update was pushed through in the middle of the day. Now I am being quoted $2000 to fix it with no guarantee that it wont happen again.
Mfg Campaign: 11602373
Recall Date: Jul 15, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHAT FAILED: Main Radio. SAFETY CONCERNS: GM sent an over the air update to car around July 5, 2024 and the update broke the whole radio system to my car. I now have no access to OnStar, bluetooth for phone safety, maps, blinkers on side mirrors, radio etc. Dealer mentioned it is a very common problem with this particular GM product and the over the air update to cars. When I asked to turn this feature off so it doesn't happen again it is not an option. The Chevrolet Dealer and a sound system specialist has inspected vehicle. Sound System specialist said this part may only be replaced by the dealer as it is the high end radio system. There was no warning of the update happening. The car was in great condition until this update was pushed through in the middle of the day. Now I am being quoted $2000 to fix it with no guarantee that it wont happen again.
Corrective Action:
WHAT FAILED: Main Radio. SAFETY CONCERNS: GM sent an over the air update to car around July 5, 2024 and the update broke the whole radio system to my car. I now have no access to OnStar, bluetooth for phone safety, maps, blinkers on side mirrors, radio etc. Dealer mentioned it is a very common problem with this particular GM product and the over the air update to cars. When I asked to turn this feature off so it doesn't happen again it is not an option. The Chevrolet Dealer and a sound system specialist has inspected vehicle. Sound System specialist said this part may only be replaced by the dealer as it is the high end radio system. There was no warning of the update happening. The car was in great condition until this update was pushed through in the middle of the day. Now I am being quoted $2000 to fix it with no guarantee that it wont happen again.
Additional Notes:
WHAT FAILED: Main Radio. SAFETY CONCERNS: GM sent an over the air update to car around July 5, 2024 and the update broke the whole radio system to my car. I now have no access to OnStar, bluetooth for phone safety, maps, blinkers on side mirrors, radio etc. Dealer mentioned it is a very common problem with this particular GM product and the over the air update to cars. When I asked to turn this feature off so it doesn't happen again it is not an option. The Chevrolet Dealer and a sound system specialist has inspected vehicle. Sound System specialist said this part may only be replaced by the dealer as it is the high end radio system. There was no warning of the update happening. The car was in great condition until this update was pushed through in the middle of the day. Now I am being quoted $2000 to fix it with no guarantee that it wont happen again.
Mfg Campaign: 11602373
Recall Date: Jul 15, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at various speeds on several occasions, there was a banging sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed and determined that the cam lifters needed to be replaced. The contact stated that the failure reoccurred two weeks later. The manufacturer was notified of the failure. The failure mileage was approximately 11,400.
Corrective Action:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at various speeds on several occasions, there was a banging sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed and determined that the cam lifters needed to be replaced. The contact stated that the failure reoccurred two weeks later. The manufacturer was notified of the failure. The failure mileage was approximately 11,400.
Additional Notes:
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at various speeds on several occasions, there was a banging sound coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed and determined that the cam lifters needed to be replaced. The contact stated that the failure reoccurred two weeks later. The manufacturer was notified of the failure. The failure mileage was approximately 11,400.
Mfg Campaign: 11601496
Recall Date: Jul 12, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Gps/onstar module not working, I read a lot of people are complaining same thing. I had it for a year, warranty done but I never used it. Sad you spend $70k on a truck and onstar goes bad and you never used it and they want more money to replace it. Now engine light is on.
Corrective Action:
Gps/onstar module not working, I read a lot of people are complaining same thing. I had it for a year, warranty done but I never used it. Sad you spend $70k on a truck and onstar goes bad and you never used it and they want more money to replace it. Now engine light is on.
Additional Notes:
Gps/onstar module not working, I read a lot of people are complaining same thing. I had it for a year, warranty done but I never used it. Sad you spend $70k on a truck and onstar goes bad and you never used it and they want more money to replace it. Now engine light is on.
Mfg Campaign: 11595821
Recall Date: Jun 21, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Other vehicles of my year and make were recalled. My car was manufactured 8/14/21. I was driving on 6/12/24 and my Car died. I had power. I had fuel but fuel was not getting to the engine. It turns out it was the fuel pump control module that many others were recalled. This could have been a very unsafe situation for me as it died in a traffic lane during morning rush hour. It would not start back up for me. My dealer diagnosed it very quickly and is repairing it in 2 days time. Had I been on the freeway, someone would have rearended me. My car has 22,000 miles on it.
Corrective Action:
Other vehicles of my year and make were recalled. My car was manufactured 8/14/21. I was driving on 6/12/24 and my Car died. I had power. I had fuel but fuel was not getting to the engine. It turns out it was the fuel pump control module that many others were recalled. This could have been a very unsafe situation for me as it died in a traffic lane during morning rush hour. It would not start back up for me. My dealer diagnosed it very quickly and is repairing it in 2 days time. Had I been on the freeway, someone would have rearended me. My car has 22,000 miles on it.
Additional Notes:
Other vehicles of my year and make were recalled. My car was manufactured 8/14/21. I was driving on 6/12/24 and my Car died. I had power. I had fuel but fuel was not getting to the engine. It turns out it was the fuel pump control module that many others were recalled. This could have been a very unsafe situation for me as it died in a traffic lane during morning rush hour. It would not start back up for me. My dealer diagnosed it very quickly and is repairing it in 2 days time. Had I been on the freeway, someone would have rearended me. My car has 22,000 miles on it.
Mfg Campaign: 11594316
Recall Date: Jun 14, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I am experiencing loss of power just like the recall shows for campaign 22V036000 powertrain. Engine stall in the middle of the street just like it shows for the fuel system 21V73 9000. I have stalled in the middle of the street including today four times and a month. The dealership can’t seem to find what’s wrong. Nor other places. I don’t think they are looking hard enough at the dealership. I almost got killed by another car going at least 65 mph while I was stuck in the middle of the street at a stoplight. These are all different days. While working and people in my car.
Corrective Action:
I am experiencing loss of power just like the recall shows for campaign 22V036000 powertrain. Engine stall in the middle of the street just like it shows for the fuel system 21V73 9000. I have stalled in the middle of the street including today four times and a month. The dealership can’t seem to find what’s wrong. Nor other places. I don’t think they are looking hard enough at the dealership. I almost got killed by another car going at least 65 mph while I was stuck in the middle of the street at a stoplight. These are all different days. While working and people in my car.
Additional Notes:
I am experiencing loss of power just like the recall shows for campaign 22V036000 powertrain. Engine stall in the middle of the street just like it shows for the fuel system 21V73 9000. I have stalled in the middle of the street including today four times and a month. The dealership can’t seem to find what’s wrong. Nor other places. I don’t think they are looking hard enough at the dealership. I almost got killed by another car going at least 65 mph while I was stuck in the middle of the street at a stoplight. These are all different days. While working and people in my car.
Mfg Campaign: 11593342
Recall Date: Jun 10, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I am experiencing loss of power just like the recall shows for campaign 22V036000 powertrain. Engine stall in the middle of the street just like it shows for the fuel system 21V73 9000. I have stalled in the middle of the street including today four times and a month. The dealership can’t seem to find what’s wrong. Nor other places. I don’t think they are looking hard enough at the dealership. I almost got killed by another car going at least 65 mph while I was stuck in the middle of the street at a stoplight. These are all different days. While working and people in my car.
Corrective Action:
I am experiencing loss of power just like the recall shows for campaign 22V036000 powertrain. Engine stall in the middle of the street just like it shows for the fuel system 21V73 9000. I have stalled in the middle of the street including today four times and a month. The dealership can’t seem to find what’s wrong. Nor other places. I don’t think they are looking hard enough at the dealership. I almost got killed by another car going at least 65 mph while I was stuck in the middle of the street at a stoplight. These are all different days. While working and people in my car.
Additional Notes:
I am experiencing loss of power just like the recall shows for campaign 22V036000 powertrain. Engine stall in the middle of the street just like it shows for the fuel system 21V73 9000. I have stalled in the middle of the street including today four times and a month. The dealership can’t seem to find what’s wrong. Nor other places. I don’t think they are looking hard enough at the dealership. I almost got killed by another car going at least 65 mph while I was stuck in the middle of the street at a stoplight. These are all different days. While working and people in my car.
Mfg Campaign: 11593342
Recall Date: Jun 10, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving to work today and I heard what sounded like an explosion, so I stopped and pulled to the side of the road and checked everything and I seen that the sunroof glass was broken, I have only ever used the sunroof twice and that was to see if it was working. My safety and others on the road were at risk because if I would have had the sunroof sliding shade open the glass would have fell on my head or in my face. Also anyone driving behind me I'm sure the glass flew on their vehicle and could caused an accident. I got to work and called the local Chevrolet dealership in town and they said there were no recalls for this problem, but yet I looked it up under GMC forums and there has been other people saying it happened to them, especially the same year and make and model. My vehicle has not been inspected by the manufacturer, police or insurance yet, I reached out to the Chevrolet dealership and they said there was nothing they could do to help because there were no recalls on my vehicle, so I asked the girl in the service department who was higher then her and could help me because I did nothing wrong and did not feel that I should have to pay to fix this problem. She then gave me customer care contact information and I am waiting for a response. There were no warnings or symptoms or any messages on the dash, my sunroof glass just exploded without any warnings.
Corrective Action:
I was driving to work today and I heard what sounded like an explosion, so I stopped and pulled to the side of the road and checked everything and I seen that the sunroof glass was broken, I have only ever used the sunroof twice and that was to see if it was working. My safety and others on the road were at risk because if I would have had the sunroof sliding shade open the glass would have fell on my head or in my face. Also anyone driving behind me I'm sure the glass flew on their vehicle and could caused an accident. I got to work and called the local Chevrolet dealership in town and they said there were no recalls for this problem, but yet I looked it up under GMC forums and there has been other people saying it happened to them, especially the same year and make and model. My vehicle has not been inspected by the manufacturer, police or insurance yet, I reached out to the Chevrolet dealership and they said there was nothing they could do to help because there were no recalls on my vehicle, so I asked the girl in the service department who was higher then her and could help me because I did nothing wrong and did not feel that I should have to pay to fix this problem. She then gave me customer care contact information and I am waiting for a response. There were no warnings or symptoms or any messages on the dash, my sunroof glass just exploded without any warnings.
Additional Notes:
I was driving to work today and I heard what sounded like an explosion, so I stopped and pulled to the side of the road and checked everything and I seen that the sunroof glass was broken, I have only ever used the sunroof twice and that was to see if it was working. My safety and others on the road were at risk because if I would have had the sunroof sliding shade open the glass would have fell on my head or in my face. Also anyone driving behind me I'm sure the glass flew on their vehicle and could caused an accident. I got to work and called the local Chevrolet dealership in town and they said there were no recalls for this problem, but yet I looked it up under GMC forums and there has been other people saying it happened to them, especially the same year and make and model. My vehicle has not been inspected by the manufacturer, police or insurance yet, I reached out to the Chevrolet dealership and they said there was nothing they could do to help because there were no recalls on my vehicle, so I asked the girl in the service department who was higher then her and could help me because I did nothing wrong and did not feel that I should have to pay to fix this problem. She then gave me customer care contact information and I am waiting for a response. There were no warnings or symptoms or any messages on the dash, my sunroof glass just exploded without any warnings.
Mfg Campaign: 11592717
Recall Date: Jun 5, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When turning left in cross traffic, the truck stalled. It would crank and try to run, but not start as it wasn't getting any gas. The gas tank was full at the time. The failure was very similar to when I was stranded with the fuel issue in 2021 a couple of months before the recall for the fuel pump failure was issued (NTSA # 21V739000). Fortunately, it did start momentarily so that I could get out of oncoming traffic so that I wasn't t-boned. I was able to get it home, but it failed multiple times in the 8 mile trip back to the house. We will not drive this vehicle as it is unsafe to drive and now we are left to tow the vehicle to the closest dealership which is 50+ miles away. It seems this part only works a few years and then fails.
Corrective Action:
When turning left in cross traffic, the truck stalled. It would crank and try to run, but not start as it wasn't getting any gas. The gas tank was full at the time. The failure was very similar to when I was stranded with the fuel issue in 2021 a couple of months before the recall for the fuel pump failure was issued (NTSA # 21V739000). Fortunately, it did start momentarily so that I could get out of oncoming traffic so that I wasn't t-boned. I was able to get it home, but it failed multiple times in the 8 mile trip back to the house. We will not drive this vehicle as it is unsafe to drive and now we are left to tow the vehicle to the closest dealership which is 50+ miles away. It seems this part only works a few years and then fails.
Additional Notes:
When turning left in cross traffic, the truck stalled. It would crank and try to run, but not start as it wasn't getting any gas. The gas tank was full at the time. The failure was very similar to when I was stranded with the fuel issue in 2021 a couple of months before the recall for the fuel pump failure was issued (NTSA # 21V739000). Fortunately, it did start momentarily so that I could get out of oncoming traffic so that I wasn't t-boned. I was able to get it home, but it failed multiple times in the 8 mile trip back to the house. We will not drive this vehicle as it is unsafe to drive and now we are left to tow the vehicle to the closest dealership which is 50+ miles away. It seems this part only works a few years and then fails.
Mfg Campaign: 11591007
Recall Date: May 28, 2024
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