Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212349040
Recall Date: Oct 7, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21930
Recall Date: Dec 11, 2015
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15780/15789
Recall Date: Sep 29, 2015
Consumer Complaints
370 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I read about the airbag recall for our 2016 Chevy Traverse and confirmed or vehicle is affected.. I contacted GM and was advised not to drive the vehicle but that no remedy was in place at this time. I called 3 local dealers, none of whom would provide a loaner vehicle until a fix is available. This is our only vehicle and we are gambling with our life if we drive it.
Corrective Action:
I read about the airbag recall for our 2016 Chevy Traverse and confirmed or vehicle is affected.. I contacted GM and was advised not to drive the vehicle but that no remedy was in place at this time. I called 3 local dealers, none of whom would provide a loaner vehicle until a fix is available. This is our only vehicle and we are gambling with our life if we drive it.
Additional Notes:
I read about the airbag recall for our 2016 Chevy Traverse and confirmed or vehicle is affected.. I contacted GM and was advised not to drive the vehicle but that no remedy was in place at this time. I called 3 local dealers, none of whom would provide a loaner vehicle until a fix is available. This is our only vehicle and we are gambling with our life if we drive it.
Mfg Campaign: 11524665
Recall Date: May 31, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. Additionally, the contact stated that the service air bag warning light intermittently illuminated. The dealer was notified of the failure and the contact was informed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 89,000.
Corrective Action:
Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. Additionally, the contact stated that the service air bag warning light intermittently illuminated. The dealer was notified of the failure and the contact was informed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 89,000.
Additional Notes:
Takata recall. The contact owns a 2016 Chevrolet Traverse. The contact received notification of the NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. Additionally, the contact stated that the service air bag warning light intermittently illuminated. The dealer was notified of the failure and the contact was informed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 89,000.
Mfg Campaign: 11522115
Recall Date: May 15, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving on a highway (65mph) the vehicle shuddered (as if running over rumble strips), the alert “Service Stabilitrak” appeared simultaneously with “Low engine pressure” message and simultaneously the Car entered limp mode. No CEL. Started car, car lunged a few feet and entered limp mode with no CEL. Would recommend alert that one is in reduced engine state.
Corrective Action:
While driving on a highway (65mph) the vehicle shuddered (as if running over rumble strips), the alert “Service Stabilitrak” appeared simultaneously with “Low engine pressure” message and simultaneously the Car entered limp mode. No CEL. Started car, car lunged a few feet and entered limp mode with no CEL. Would recommend alert that one is in reduced engine state.
Additional Notes:
While driving on a highway (65mph) the vehicle shuddered (as if running over rumble strips), the alert “Service Stabilitrak” appeared simultaneously with “Low engine pressure” message and simultaneously the Car entered limp mode. No CEL. Started car, car lunged a few feet and entered limp mode with no CEL. Would recommend alert that one is in reduced engine state.
Mfg Campaign: 11516151
Recall Date: Apr 9, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on a highway (65mph) the vehicle shuddered (as if running over rumble strips), the alert “Service Stabilitrak” appeared simultaneously with “Low engine pressure” message and simultaneously the Car entered limp mode. No CEL. Started car, car lunged a few feet and entered limp mode with no CEL. Would recommend alert that one is in reduced engine state.
Corrective Action:
While driving on a highway (65mph) the vehicle shuddered (as if running over rumble strips), the alert “Service Stabilitrak” appeared simultaneously with “Low engine pressure” message and simultaneously the Car entered limp mode. No CEL. Started car, car lunged a few feet and entered limp mode with no CEL. Would recommend alert that one is in reduced engine state.
Additional Notes:
While driving on a highway (65mph) the vehicle shuddered (as if running over rumble strips), the alert “Service Stabilitrak” appeared simultaneously with “Low engine pressure” message and simultaneously the Car entered limp mode. No CEL. Started car, car lunged a few feet and entered limp mode with no CEL. Would recommend alert that one is in reduced engine state.
Mfg Campaign: 11516151
Recall Date: Apr 9, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving on highway, experienced sudden/acute loss of engine power. Depressed acceleration pedal, but no response from engine. No CEL. Pulled to the shoulder and vehicle couldn't start. Key starter clicks but won’t turn over. No CEL. Still have some electrical power because radio, dash lights, and AC remain on. Could not jump start, batt indicated 12V. Car has been to repair shop 8 times since Nov 2020 (purchased April 2019 used 38k miles) for same issue. Mechanics find they cannot replicate the issue. Has caused accident by sudden deceleration in high speed traffic conditions (highway).
Corrective Action:
While driving on highway, experienced sudden/acute loss of engine power. Depressed acceleration pedal, but no response from engine. No CEL. Pulled to the shoulder and vehicle couldn't start. Key starter clicks but won’t turn over. No CEL. Still have some electrical power because radio, dash lights, and AC remain on. Could not jump start, batt indicated 12V. Car has been to repair shop 8 times since Nov 2020 (purchased April 2019 used 38k miles) for same issue. Mechanics find they cannot replicate the issue. Has caused accident by sudden deceleration in high speed traffic conditions (highway).
Additional Notes:
While driving on highway, experienced sudden/acute loss of engine power. Depressed acceleration pedal, but no response from engine. No CEL. Pulled to the shoulder and vehicle couldn't start. Key starter clicks but won’t turn over. No CEL. Still have some electrical power because radio, dash lights, and AC remain on. Could not jump start, batt indicated 12V. Car has been to repair shop 8 times since Nov 2020 (purchased April 2019 used 38k miles) for same issue. Mechanics find they cannot replicate the issue. Has caused accident by sudden deceleration in high speed traffic conditions (highway).
Mfg Campaign: 11516153
Recall Date: Apr 9, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving on highway, experienced sudden/acute loss of engine power. Depressed acceleration pedal, but no response from engine. No CEL. Pulled to the shoulder and vehicle couldn't start. Key starter clicks but won’t turn over. No CEL. Still have some electrical power because radio, dash lights, and AC remain on. Could not jump start, batt indicated 12V. Car has been to repair shop 8 times since Nov 2020 (purchased April 2019 used 38k miles) for same issue. Mechanics find they cannot replicate the issue. Has caused accident by sudden deceleration in high speed traffic conditions (highway).
Corrective Action:
While driving on highway, experienced sudden/acute loss of engine power. Depressed acceleration pedal, but no response from engine. No CEL. Pulled to the shoulder and vehicle couldn't start. Key starter clicks but won’t turn over. No CEL. Still have some electrical power because radio, dash lights, and AC remain on. Could not jump start, batt indicated 12V. Car has been to repair shop 8 times since Nov 2020 (purchased April 2019 used 38k miles) for same issue. Mechanics find they cannot replicate the issue. Has caused accident by sudden deceleration in high speed traffic conditions (highway).
Additional Notes:
While driving on highway, experienced sudden/acute loss of engine power. Depressed acceleration pedal, but no response from engine. No CEL. Pulled to the shoulder and vehicle couldn't start. Key starter clicks but won’t turn over. No CEL. Still have some electrical power because radio, dash lights, and AC remain on. Could not jump start, batt indicated 12V. Car has been to repair shop 8 times since Nov 2020 (purchased April 2019 used 38k miles) for same issue. Mechanics find they cannot replicate the issue. Has caused accident by sudden deceleration in high speed traffic conditions (highway).
Mfg Campaign: 11516153
Recall Date: Apr 9, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on highway, experienced sudden/acute loss of engine power. Depressed acceleration pedal, but no response from engine. No CEL. Pulled to the shoulder and vehicle couldn't start. Key starter clicks but won’t turn over. No CEL. Still have some electrical power because radio, dash lights, and AC remain on. Could not jump start, batt indicated 12V. Car has been to repair shop 8 times since Nov 2020 (purchased April 2019 used 38k miles) for same issue. Mechanics find they cannot replicate the issue. Has caused accident by sudden deceleration in high speed traffic conditions (highway).
Corrective Action:
While driving on highway, experienced sudden/acute loss of engine power. Depressed acceleration pedal, but no response from engine. No CEL. Pulled to the shoulder and vehicle couldn't start. Key starter clicks but won’t turn over. No CEL. Still have some electrical power because radio, dash lights, and AC remain on. Could not jump start, batt indicated 12V. Car has been to repair shop 8 times since Nov 2020 (purchased April 2019 used 38k miles) for same issue. Mechanics find they cannot replicate the issue. Has caused accident by sudden deceleration in high speed traffic conditions (highway).
Additional Notes:
While driving on highway, experienced sudden/acute loss of engine power. Depressed acceleration pedal, but no response from engine. No CEL. Pulled to the shoulder and vehicle couldn't start. Key starter clicks but won’t turn over. No CEL. Still have some electrical power because radio, dash lights, and AC remain on. Could not jump start, batt indicated 12V. Car has been to repair shop 8 times since Nov 2020 (purchased April 2019 used 38k miles) for same issue. Mechanics find they cannot replicate the issue. Has caused accident by sudden deceleration in high speed traffic conditions (highway).
Mfg Campaign: 11516153
Recall Date: Apr 9, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Power steering pump in the car had low pressure causing the steering wheel to barely turn or have a hard time turning the wheel. This put me and my family at risk while driving because when making turns it would feel like it was locking up which almost would cause accidents not being able to turn the wheel all the way to make the turn. I ended up having to pay 1309 to have a new power steering pump put in.
Corrective Action:
Power steering pump in the car had low pressure causing the steering wheel to barely turn or have a hard time turning the wheel. This put me and my family at risk while driving because when making turns it would feel like it was locking up which almost would cause accidents not being able to turn the wheel all the way to make the turn. I ended up having to pay 1309 to have a new power steering pump put in.
Additional Notes:
Power steering pump in the car had low pressure causing the steering wheel to barely turn or have a hard time turning the wheel. This put me and my family at risk while driving because when making turns it would feel like it was locking up which almost would cause accidents not being able to turn the wheel all the way to make the turn. I ended up having to pay 1309 to have a new power steering pump put in.
Mfg Campaign: 11513621
Recall Date: Mar 24, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle stalled going down the road. Warranty covered for new engine replacement. Then it was found that the transmission was no good. Warranty paid for new transmission. Vehicle still acting like it wants to stall after new engine, transmission, and battery. Would like to know what caused the problem to begin with and would like a full repair of the vehicle.
Corrective Action:
Vehicle stalled going down the road. Warranty covered for new engine replacement. Then it was found that the transmission was no good. Warranty paid for new transmission. Vehicle still acting like it wants to stall after new engine, transmission, and battery. Would like to know what caused the problem to begin with and would like a full repair of the vehicle.
Additional Notes:
Vehicle stalled going down the road. Warranty covered for new engine replacement. Then it was found that the transmission was no good. Warranty paid for new transmission. Vehicle still acting like it wants to stall after new engine, transmission, and battery. Would like to know what caused the problem to begin with and would like a full repair of the vehicle.
Mfg Campaign: 11507726
Recall Date: Feb 16, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle stalled going down the road. Warranty covered for new engine replacement. Then it was found that the transmission was no good. Warranty paid for new transmission. Vehicle still acting like it wants to stall after new engine, transmission, and battery. Would like to know what caused the problem to begin with and would like a full repair of the vehicle.
Corrective Action:
Vehicle stalled going down the road. Warranty covered for new engine replacement. Then it was found that the transmission was no good. Warranty paid for new transmission. Vehicle still acting like it wants to stall after new engine, transmission, and battery. Would like to know what caused the problem to begin with and would like a full repair of the vehicle.
Additional Notes:
Vehicle stalled going down the road. Warranty covered for new engine replacement. Then it was found that the transmission was no good. Warranty paid for new transmission. Vehicle still acting like it wants to stall after new engine, transmission, and battery. Would like to know what caused the problem to begin with and would like a full repair of the vehicle.
Mfg Campaign: 11507726
Recall Date: Feb 16, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Blind spot side detection modules failed due to water intrusion / corrosion (known design defect). As a result, the computer system shorted out, which caused the computer to go into a type of fault mode. While we driving down the road, the blinkers stopped working, the gauges (including speedometer) stopped working, the screens turned off, and the airbag and tire pressure warning lights activated. This is a known issue, according to the dealer repair department. A basic Google search indicates that many people are having this problem. This is a big safety issue because all of these things happened spontaneously while we were driving the vehicle. Repairing the faulty blind spot side detection modules fixes the problem--a $1,900 repair bill. GM should be made to recall these vehicles. GM should be made to reimburse customers for these repairs.
Corrective Action:
Blind spot side detection modules failed due to water intrusion / corrosion (known design defect). As a result, the computer system shorted out, which caused the computer to go into a type of fault mode. While we driving down the road, the blinkers stopped working, the gauges (including speedometer) stopped working, the screens turned off, and the airbag and tire pressure warning lights activated. This is a known issue, according to the dealer repair department. A basic Google search indicates that many people are having this problem. This is a big safety issue because all of these things happened spontaneously while we were driving the vehicle. Repairing the faulty blind spot side detection modules fixes the problem--a $1,900 repair bill. GM should be made to recall these vehicles. GM should be made to reimburse customers for these repairs.
Additional Notes:
Blind spot side detection modules failed due to water intrusion / corrosion (known design defect). As a result, the computer system shorted out, which caused the computer to go into a type of fault mode. While we driving down the road, the blinkers stopped working, the gauges (including speedometer) stopped working, the screens turned off, and the airbag and tire pressure warning lights activated. This is a known issue, according to the dealer repair department. A basic Google search indicates that many people are having this problem. This is a big safety issue because all of these things happened spontaneously while we were driving the vehicle. Repairing the faulty blind spot side detection modules fixes the problem--a $1,900 repair bill. GM should be made to recall these vehicles. GM should be made to reimburse customers for these repairs.
Mfg Campaign: 11506430
Recall Date: Feb 9, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Blind spot side detection modules failed due to water intrusion / corrosion (known design defect). As a result, the computer system shorted out, which caused the computer to go into a type of fault mode. While we driving down the road, the blinkers stopped working, the gauges (including speedometer) stopped working, the screens turned off, and the airbag and tire pressure warning lights activated. This is a known issue, according to the dealer repair department. A basic Google search indicates that many people are having this problem. This is a big safety issue because all of these things happened spontaneously while we were driving the vehicle. Repairing the faulty blind spot side detection modules fixes the problem--a $1,900 repair bill. GM should be made to recall these vehicles. GM should be made to reimburse customers for these repairs.
Corrective Action:
Blind spot side detection modules failed due to water intrusion / corrosion (known design defect). As a result, the computer system shorted out, which caused the computer to go into a type of fault mode. While we driving down the road, the blinkers stopped working, the gauges (including speedometer) stopped working, the screens turned off, and the airbag and tire pressure warning lights activated. This is a known issue, according to the dealer repair department. A basic Google search indicates that many people are having this problem. This is a big safety issue because all of these things happened spontaneously while we were driving the vehicle. Repairing the faulty blind spot side detection modules fixes the problem--a $1,900 repair bill. GM should be made to recall these vehicles. GM should be made to reimburse customers for these repairs.
Additional Notes:
Blind spot side detection modules failed due to water intrusion / corrosion (known design defect). As a result, the computer system shorted out, which caused the computer to go into a type of fault mode. While we driving down the road, the blinkers stopped working, the gauges (including speedometer) stopped working, the screens turned off, and the airbag and tire pressure warning lights activated. This is a known issue, according to the dealer repair department. A basic Google search indicates that many people are having this problem. This is a big safety issue because all of these things happened spontaneously while we were driving the vehicle. Repairing the faulty blind spot side detection modules fixes the problem--a $1,900 repair bill. GM should be made to recall these vehicles. GM should be made to reimburse customers for these repairs.
Mfg Campaign: 11506430
Recall Date: Feb 9, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Blind spot side detection modules failed due to water intrusion / corrosion (known design defect). As a result, the computer system shorted out, which caused the computer to go into a type of fault mode. While we driving down the road, the blinkers stopped working, the gauges (including speedometer) stopped working, the screens turned off, and the airbag and tire pressure warning lights activated. This is a known issue, according to the dealer repair department. A basic Google search indicates that many people are having this problem. This is a big safety issue because all of these things happened spontaneously while we were driving the vehicle. Repairing the faulty blind spot side detection modules fixes the problem--a $1,900 repair bill. GM should be made to recall these vehicles. GM should be made to reimburse customers for these repairs.
Corrective Action:
Blind spot side detection modules failed due to water intrusion / corrosion (known design defect). As a result, the computer system shorted out, which caused the computer to go into a type of fault mode. While we driving down the road, the blinkers stopped working, the gauges (including speedometer) stopped working, the screens turned off, and the airbag and tire pressure warning lights activated. This is a known issue, according to the dealer repair department. A basic Google search indicates that many people are having this problem. This is a big safety issue because all of these things happened spontaneously while we were driving the vehicle. Repairing the faulty blind spot side detection modules fixes the problem--a $1,900 repair bill. GM should be made to recall these vehicles. GM should be made to reimburse customers for these repairs.
Additional Notes:
Blind spot side detection modules failed due to water intrusion / corrosion (known design defect). As a result, the computer system shorted out, which caused the computer to go into a type of fault mode. While we driving down the road, the blinkers stopped working, the gauges (including speedometer) stopped working, the screens turned off, and the airbag and tire pressure warning lights activated. This is a known issue, according to the dealer repair department. A basic Google search indicates that many people are having this problem. This is a big safety issue because all of these things happened spontaneously while we were driving the vehicle. Repairing the faulty blind spot side detection modules fixes the problem--a $1,900 repair bill. GM should be made to recall these vehicles. GM should be made to reimburse customers for these repairs.
Mfg Campaign: 11506430
Recall Date: Feb 9, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Rack and pinion steering is failing at 66,000 miles on a 2016 Chevy Traverse. This is low mileage for a vehicle to lose this function and a safety concern should the steering fail at speed and needs to be investigated. There are other complaints by Chevy owners for the same problem across several model years of this vehicle.
Corrective Action:
Rack and pinion steering is failing at 66,000 miles on a 2016 Chevy Traverse. This is low mileage for a vehicle to lose this function and a safety concern should the steering fail at speed and needs to be investigated. There are other complaints by Chevy owners for the same problem across several model years of this vehicle.
Additional Notes:
Rack and pinion steering is failing at 66,000 miles on a 2016 Chevy Traverse. This is low mileage for a vehicle to lose this function and a safety concern should the steering fail at speed and needs to be investigated. There are other complaints by Chevy owners for the same problem across several model years of this vehicle.
Mfg Campaign: 11499941
Recall Date: Jan 3, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact's mother owns a 2016 Chevrolet Traverse. The contact stated that as the vehicle was making a left turn at approximately 10 MPH, and entering a side street, the vehicle was crashed into by an ambulance that was not on call. The vehicle was struck on the passenger side door. From the force of the impact, the vehicle was spun to the left, and into a utility pole, and crashed the rear end. The side passenger door and the rear end were crushed from the impact. The passenger door damage had been rated by the police report as a "7" and the damage to the rear was rated as a "2". The ambulance went off of the roadway down a ditch and into a large pond. Both vehicles were undrivable and had to be towed from the scene. The contact's mother and her stepfather were transported by ambulance to a hospital. The driver and 2 passengers of the ambulance were also transported by ambulance to a hospital and later released. The contact's mother was taken by ambulance to a trauma center and the stepfather was airlifted to the same trauma center. The stepfather died at the trauma center's ICU from blunt force trauma to his head. The mother had head injuries that were not severe, however she had suffered a broken neck termed a "hang man's fracture," she had also suffered three breaks to her back. The mother had suffered broken ribs on the right side "2 through 12" and the left side ribs "2 through 11," the mother had a broken rib that penetrated her diaphragm and punctured her liver. The mother had also suffered a broken clavicle on her right side. The mother had also suffered a pelvic fracture as well as bruising on her legs and arms. The contact stated that her mother had had her intestines torn away from the connective tissues in her abdomen. The contact stated that none of the air bags had deployed in the vehicle. The vehicle had been towed to an impound lot and was still awaiting further inspections and analysis by the Texas Department of Public Safety. The police had written a report. The manufacturer had not been info
Corrective Action:
The contact's mother owns a 2016 Chevrolet Traverse. The contact stated that as the vehicle was making a left turn at approximately 10 MPH, and entering a side street, the vehicle was crashed into by an ambulance that was not on call. The vehicle was struck on the passenger side door. From the force of the impact, the vehicle was spun to the left, and into a utility pole, and crashed the rear end. The side passenger door and the rear end were crushed from the impact. The passenger door damage had been rated by the police report as a "7" and the damage to the rear was rated as a "2". The ambulance went off of the roadway down a ditch and into a large pond. Both vehicles were undrivable and had to be towed from the scene. The contact's mother and her stepfather were transported by ambulance to a hospital. The driver and 2 passengers of the ambulance were also transported by ambulance to a hospital and later released. The contact's mother was taken by ambulance to a trauma center and the stepfather was airlifted to the same trauma center. The stepfather died at the trauma center's ICU from blunt force trauma to his head. The mother had head injuries that were not severe, however she had suffered a broken neck termed a "hang man's fracture," she had also suffered three breaks to her back. The mother had suffered broken ribs on the right side "2 through 12" and the left side ribs "2 through 11," the mother had a broken rib that penetrated her diaphragm and punctured her liver. The mother had also suffered a broken clavicle on her right side. The mother had also suffered a pelvic fracture as well as bruising on her legs and arms. The contact stated that her mother had had her intestines torn away from the connective tissues in her abdomen. The contact stated that none of the air bags had deployed in the vehicle. The vehicle had been towed to an impound lot and was still awaiting further inspections and analysis by the Texas Department of Public Safety. The police had written a report. The manufacturer had not been info
Additional Notes:
The contact's mother owns a 2016 Chevrolet Traverse. The contact stated that as the vehicle was making a left turn at approximately 10 MPH, and entering a side street, the vehicle was crashed into by an ambulance that was not on call. The vehicle was struck on the passenger side door. From the force of the impact, the vehicle was spun to the left, and into a utility pole, and crashed the rear end. The side passenger door and the rear end were crushed from the impact. The passenger door damage had been rated by the police report as a "7" and the damage to the rear was rated as a "2". The ambulance went off of the roadway down a ditch and into a large pond. Both vehicles were undrivable and had to be towed from the scene. The contact's mother and her stepfather were transported by ambulance to a hospital. The driver and 2 passengers of the ambulance were also transported by ambulance to a hospital and later released. The contact's mother was taken by ambulance to a trauma center and the stepfather was airlifted to the same trauma center. The stepfather died at the trauma center's ICU from blunt force trauma to his head. The mother had head injuries that were not severe, however she had suffered a broken neck termed a "hang man's fracture," she had also suffered three breaks to her back. The mother had suffered broken ribs on the right side "2 through 12" and the left side ribs "2 through 11," the mother had a broken rib that penetrated her diaphragm and punctured her liver. The mother had also suffered a broken clavicle on her right side. The mother had also suffered a pelvic fracture as well as bruising on her legs and arms. The contact stated that her mother had had her intestines torn away from the connective tissues in her abdomen. The contact stated that none of the air bags had deployed in the vehicle. The vehicle had been towed to an impound lot and was still awaiting further inspections and analysis by the Texas Department of Public Safety. The police had written a report. The manufacturer had not been info
Mfg Campaign: 11495503
Recall Date: Nov 30, 2022
General Motors, Llc
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2016 Chevrolet Traverse. The contact stated that after retrieving the vehicle from the local dealer after a routine oil change, the contact became aware that the driver’s side front door had to remain opened for the driver’s side rear door to be opened. Additionally, the contact stated that there was a piece near the driver's side door plastic trim that was sticking out and would scratch the plastic trim near the driver's side rear door. The vehicle was taken back to the local dealer and the plastic trim along the driver’s side door was replaced; however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2016 Chevrolet Traverse. The contact stated that after retrieving the vehicle from the local dealer after a routine oil change, the contact became aware that the driver’s side front door had to remain opened for the driver’s side rear door to be opened. Additionally, the contact stated that there was a piece near the driver's side door plastic trim that was sticking out and would scratch the plastic trim near the driver's side rear door. The vehicle was taken back to the local dealer and the plastic trim along the driver’s side door was replaced; however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2016 Chevrolet Traverse. The contact stated that after retrieving the vehicle from the local dealer after a routine oil change, the contact became aware that the driver’s side front door had to remain opened for the driver’s side rear door to be opened. Additionally, the contact stated that there was a piece near the driver's side door plastic trim that was sticking out and would scratch the plastic trim near the driver's side rear door. The vehicle was taken back to the local dealer and the plastic trim along the driver’s side door was replaced; however, the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 80,000.
Mfg Campaign: 11486978
Recall Date: Sep 28, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I routinely get my car checked and fixed at Jeff Wyler Chevrolet of Columbus in Canal Winchester, OH. I can’t believe that my 2016 Chevrolet Traverse transmission pump and gasket, also my reseal oil pan has to be replaced this soon. This should have a recall. I’ve had to pay a total of $5,568.72
Corrective Action:
I routinely get my car checked and fixed at Jeff Wyler Chevrolet of Columbus in Canal Winchester, OH. I can’t believe that my 2016 Chevrolet Traverse transmission pump and gasket, also my reseal oil pan has to be replaced this soon. This should have a recall. I’ve had to pay a total of $5,568.72
Additional Notes:
I routinely get my car checked and fixed at Jeff Wyler Chevrolet of Columbus in Canal Winchester, OH. I can’t believe that my 2016 Chevrolet Traverse transmission pump and gasket, also my reseal oil pan has to be replaced this soon. This should have a recall. I’ve had to pay a total of $5,568.72
Mfg Campaign: 11473649
Recall Date: Jul 13, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failure- complete failure and required total replacement, car only has 73,000 miles. There were no warning lamps on or errors. Received a notice from GM that the car was in good condition via On Star also. Had three separate mechanics review issue. Issue appear couple weeks ago. Safety Issue!!!!!!!!!!!!
Corrective Action:
Transmission failure- complete failure and required total replacement, car only has 73,000 miles. There were no warning lamps on or errors. Received a notice from GM that the car was in good condition via On Star also. Had three separate mechanics review issue. Issue appear couple weeks ago. Safety Issue!!!!!!!!!!!!
Additional Notes:
Transmission failure- complete failure and required total replacement, car only has 73,000 miles. There were no warning lamps on or errors. Received a notice from GM that the car was in good condition via On Star also. Had three separate mechanics review issue. Issue appear couple weeks ago. Safety Issue!!!!!!!!!!!!
Mfg Campaign: 11469752
Recall Date: Jun 17, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When sitting in a parking lot when the car was running, many different service now lights flashed across the dashboard. The lights on the side mirrors were on and still on. We turned off the car and the heater engine was still running even without the key in the ignition. When we tried to restart the car, it did absolutely nothing. Would not turn over or even click. It was worked on in the parking lot for 3 hours to get it to start. We had to disconnected a cord on the side of the dash and door locks, all wheel drive, driver side windows and the rear door would not work. A day later we plugged the cord back in and all the components worked except the lights on side mirrors were still on. After taking it to a dealer they confirmed that they had serviced other Chevrolet Traverse's that had the same problems. If this would have happened in traffic it could have caused an accident. No warning lamps, messages or other problems prior to this incident.
Corrective Action:
When sitting in a parking lot when the car was running, many different service now lights flashed across the dashboard. The lights on the side mirrors were on and still on. We turned off the car and the heater engine was still running even without the key in the ignition. When we tried to restart the car, it did absolutely nothing. Would not turn over or even click. It was worked on in the parking lot for 3 hours to get it to start. We had to disconnected a cord on the side of the dash and door locks, all wheel drive, driver side windows and the rear door would not work. A day later we plugged the cord back in and all the components worked except the lights on side mirrors were still on. After taking it to a dealer they confirmed that they had serviced other Chevrolet Traverse's that had the same problems. If this would have happened in traffic it could have caused an accident. No warning lamps, messages or other problems prior to this incident.
Additional Notes:
When sitting in a parking lot when the car was running, many different service now lights flashed across the dashboard. The lights on the side mirrors were on and still on. We turned off the car and the heater engine was still running even without the key in the ignition. When we tried to restart the car, it did absolutely nothing. Would not turn over or even click. It was worked on in the parking lot for 3 hours to get it to start. We had to disconnected a cord on the side of the dash and door locks, all wheel drive, driver side windows and the rear door would not work. A day later we plugged the cord back in and all the components worked except the lights on side mirrors were still on. After taking it to a dealer they confirmed that they had serviced other Chevrolet Traverse's that had the same problems. If this would have happened in traffic it could have caused an accident. No warning lamps, messages or other problems prior to this incident.
Mfg Campaign: 11461794
Recall Date: Apr 22, 2022
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
When sitting in a parking lot when the car was running, many different service now lights flashed across the dashboard. The lights on the side mirrors were on and still on. We turned off the car and the heater engine was still running even without the key in the ignition. When we tried to restart the car, it did absolutely nothing. Would not turn over or even click. It was worked on in the parking lot for 3 hours to get it to start. We had to disconnected a cord on the side of the dash and door locks, all wheel drive, driver side windows and the rear door would not work. A day later we plugged the cord back in and all the components worked except the lights on side mirrors were still on. After taking it to a dealer they confirmed that they had serviced other Chevrolet Traverse's that had the same problems. If this would have happened in traffic it could have caused an accident. No warning lamps, messages or other problems prior to this incident.
Corrective Action:
When sitting in a parking lot when the car was running, many different service now lights flashed across the dashboard. The lights on the side mirrors were on and still on. We turned off the car and the heater engine was still running even without the key in the ignition. When we tried to restart the car, it did absolutely nothing. Would not turn over or even click. It was worked on in the parking lot for 3 hours to get it to start. We had to disconnected a cord on the side of the dash and door locks, all wheel drive, driver side windows and the rear door would not work. A day later we plugged the cord back in and all the components worked except the lights on side mirrors were still on. After taking it to a dealer they confirmed that they had serviced other Chevrolet Traverse's that had the same problems. If this would have happened in traffic it could have caused an accident. No warning lamps, messages or other problems prior to this incident.
Additional Notes:
When sitting in a parking lot when the car was running, many different service now lights flashed across the dashboard. The lights on the side mirrors were on and still on. We turned off the car and the heater engine was still running even without the key in the ignition. When we tried to restart the car, it did absolutely nothing. Would not turn over or even click. It was worked on in the parking lot for 3 hours to get it to start. We had to disconnected a cord on the side of the dash and door locks, all wheel drive, driver side windows and the rear door would not work. A day later we plugged the cord back in and all the components worked except the lights on side mirrors were still on. After taking it to a dealer they confirmed that they had serviced other Chevrolet Traverse's that had the same problems. If this would have happened in traffic it could have caused an accident. No warning lamps, messages or other problems prior to this incident.
Mfg Campaign: 11461794
Recall Date: Apr 22, 2022
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